Q. 1. Differentiate between management and administration on the basis of decision making and status of performers. 2 Q. 2.

How does the technique of motion study help to improve the efficiency of workers? Give any two points in support of your answer. 2 Q. 3. What is economic and non-economic environment of business? 2 Q. 4. Define organising a function of management. 2 Q. 5. Describe the money market. . 2 Q. 6. Delegation of authority is based on the elementary principle of division of work. Explain. 3 Q. 7. State the objective of personal selling 3 Q. 8. Explain in brief any three decisions involved in financial management. 3 Q. 9. Distinguish between policies and procedures. 3 Q. 10. What is meant by right issue at shares? 3 Q. 11. Define marketing management in the modern context. 4 Q. .12. Directing is the heart of the management process. Do you agree? Give any four reasons in support of your answer. 4 Q. 13. Which method of wage payment - time rate or piece rate - -is most suitable in your opinion, in each-of the following situation? Give reasons in support of your answer. 4 (a) when the work flow is regular. (b) When quality of output is more important than its quantity. (c) When delays in work are frequent. (d) When there is a clear cut relationship between effort and output. Q. 14. What remedial steps will you suggest, as a finance manager, for converting a cover-capitalised company into a properly capitalised company? Q. 15. Stock markets Impart liquidity to investments. Comments. 4 Q. 16. Taylors principles of scientific management and Fayols principles of management are mutually complementary Do you agree with this view? Give any four reasons in support of your answer. 5 Q. 17. Explain briefly the various steps involved in staffing procedure. 5 Q. 18. Describe, in brief the relationship between planning and controlling. 5

Q. 19. Explain the various remedies available to, the consumer for redressing their grievances, under the Consumer Protection, 1986. 5 Q. 20. Describe, in brief, the features of a good control system. 5 Q. 21. No enterprise can achieve is objective without systematic planning. Do you agree with this statement? Give any five reasons in support of your answer. Or what is financial planning? Explain briefly the factors that should be kept in mind while formulating a financial plan. 6 Q. 22. Leadership is considered as the most important element of the directing function of management. In the light of this statement, explain the importance of leadership. 6 Or Explain the need and importance of Staffing functions. What are the phases in the staffing process? Q. 23. Explain the briefly any six qualities of good salesman. 6 Or Explain briefly the various marketing functions performed by a modern business enterprises. Q. 24. Explain briefly any six techniques of sales promotion. 6 Or Money spent on advertisement is a water. DO you agree with this view? Give reasons. Q. 25. What is marketing mix? Explain ft main components. 6 Or Outline the function of SEBI.

----------------------------------------------XXXXXXXXXXXXXXXXXXXXX------------------------------------------------------------------------------------------------------XXXXXXXXXXXXXXXXXXXXX--------------------------------------------------------Q. 1. Differentiate between management and administration on the basis of level authority and nature of organization. 2 Q. 2. How does the technique of Time Study help to improve the efficiency of workers. Give any two points in support of your answer. 2 Q. 3. What is the modern concept of marketing? 2 Q. 4. Define money market. 2 Q. 5. Explain, in briefly, the principle of equity 2 Q. 6. Define Organisation as a structure. 3 Q. 7. Explain, in briefly, any three objectives of financial management. 3 Q. 8. What are the different brand name strategies? 3

Q. 9. How does the directing function bring about balance in the organisation? 3 Q. 10. Distinguish between formal and informal organisation on the basis of: (a) emphasis (b) flow of authority, and (c) tenure. 3 Q. 11. Authority can be delegated but responsibility cannot. Explain. 4 Q. 12. Directing is the essence of management. Do you agree? Give any four reasons in support of your answer. 4 Q. 13. What remedial steps will you suggest, as a finance manager of the company for- converting the under ca company into a properly capitalised company? 4 Q. 14. What are the functions of packaging? 4 Q. 15. Which method of wage payment-time rate or piece rate is most suitable, in your opinion, under each of the following situations? Give reasons is support of your answer. (i) When time factor is significant? (ii) When -quantity of output is more important than its quality? Q. 16. Describe, in brief, any five functions of middle level management in an organisatian. 5 Q. 17. Describe, in brief features of a good control system. 5 Q. 18. Explain any five techniques of sales-promotion. 5 Q. 19. Explain briefly any two rights available to the consumers under the Consumer Protection Act, 1986. 5 Q. 20. Fayols principles of equity and order can be applied in actual work situation. Do you agree? Explain your view point by giving examples.5 Q. 21. Though planning is an important tool of management, yet it is not a remedy for all types of problems. Do you agree with this statement? Give any five reasons in support of your answer. Or It is through motivation the managers can inspire their subordinates to give their best to the organisation. In the light of this statement, explain in brief, the importance of motivation. 6 Q. 22. Explain common features of NSE and OTCEI. 6 Or What do you mean by financial planning? Discuss the importance of financial planning in financial management. Q. 23. Explain the importance of leadership as a directing function of management. Or what economic changes have been initiated by the Government of India since 1991? Explain in brief the major changes. 6

Q. 24. What is meant by Personal Selling Discuss the step8zn the process of person al selling? Or Money spent on advertisement is a waste. Do you agree with this statement? Give reasons for your answer. 6 Q.25. Define marketing management. State the important objective staves of marketing management. Or The process of marketing Involves marketing research, product planning and development, branding and pricing. Explain. 6

----------------------------------------------XXXXXXXXXXXXXXXXXXXXX------------------------------------------------------------------------------------------------------XXXXXXXXXXXXXXXXXXXXX--------------------------------------------------------Q. 1. Explain, in brief, 'management' as a process. 2 Q. 2. Give any two examples of the impact on business organisations due to change in economic environment 2 Q. 3. Explain, in brief, the term 'directing' as a function of management. 2 Q. 4. What is meant by the 'product concept of marketing" 2 Q. 5. Differentiate between 'marketing' and 'selling' on the basis of 2 Q. 6. State any three reasons as to why proper understanding of management principles is necessary 3 Q. 7. Enumerate any six common barriers to effective communication. 3 Q. 8. "The post of supervisor should be abolished in the hierarchy of managers .Do you agree 1 Give any three reasons In support of your answer. 3 Q. 9. Explain briefly any three features of personal selling. 3 Q. 10. Explain the briefly any three techniques of sales promotion commonly used by marketers to attract the customers towards the products 3 Q. 11. Which principle of management it violated if an employee is asked to receive orders from two superiors? Explain the principle with a suitable example 4 Q. 12. "The concept of decentralisation is related to the concept of delegation. Explain this statement, in brief. 4 Q. 13. Which method of wage pay - Time or Piece-rate-would you adopt in each of the following situations? Give reasons in support of your answer. 4 i. ii. iii. iv. Where equality is of supreme importance, Where units of output can be measured, Where job is standardised, and Where there is no clear relationship between effort and output.

Q. 14. The directors of a company want to modernise its plants and machinery by making a public issue of shares. They wish to approach stock exchange, while the finance manager prefers to approach a con su1ta for the new public issue of shares. Advise the directors whether to approach stock exchange or a consultant for new public issue of shares and why? Also advise about be different methods which the company may adopt for the new public issue of shares. 4 Q. 15. State any four protective functions of Securities and exchange Board of India (SEBI). 4 Q. 16. "Administration is a part of management." Explain the view 5 Q. 17. Explain, in brief, any five ways in which Indian managers are responding to changes in business environment. 5 Q. 18. Explain briefly the relationship between 'planning' and 'controlling'. 5 Q. 19. "Both under-capitalisation and over-capitalisation are evils, but under- capitalisation is a lesser evil." Do you agree with this statement? Give reasons. 5 Q. 20. Explain, in brief; any five factor that should be taken into consideration whale determining the requirements of working capital for a business enterprise. 5 Q. 21. Explain briefly any six features of planning. 6 Or Explain, in brief, the meaning of 'Goals' and 'Objectives' as types of plans and give any four examples of each. Q. 22. What is 'functional structure' of organisation? Explain any two advantages and any two disadvantages of this form of organlsation. 6 Or What is 'formal organisation'? Distinguish between 'formal 'organisation' and 'informal organization on the basis of i. ii. iii. iv. formation, stability communication and flow of authority

Q. 23. Explain, in brief, the following methods of training the workers: 6 i. ii. iii. iv. Apprenticeship programme Vestibule training Job-rotation and Internship training Or

Differentiate between 'Training' and 'Development' on the basis of i. ii. iii. iv. v. vi. Purpose Level of trainees involved Scope of learning Depth of knowledge imparted initiative in lea Duration

Q. 24. 'Advertising encourages sale of inferior and dubious prod ucts' and 'Advertising confuses rather than helps' Do you agree Give reasons. 6 Or brief, the factors on which the choice of channels of distribution depend. Q. 25. Explain the following rights of consumers: 6 i. ii. iii. The Right to be informed The Right to choose and The Right to healthy environment. Or Giving any six points, explain the importance of consumer protection in India .

----------------------------------------------XXXXXXXXXXXXXXXXXXXXX------------------------------------------------------------------------------------------------------XXXXXXXXXXXXXXXXXXXXX--------------------------------------------------------Q.1. Explain, in brief 'management' as a group of people having managerial responsibility for an enterprise 2 Q. 2. Give two examples of the impact on business organizations of changes in the environment. 2 Q. 3. Explain, in brief the term 'supervision' as an element of directing. 2 Q. 4. What is the societal concept of marketing? 2 Q. 5. Differentiate between 'marketing' and 'selling' on the basis of (a) meaning and (b) emphasis: 2 Q. 6. Explain any three points which highlight the nature of principles of management. 3 Q. 7. Enumerte any three advantages and any three disadvantages of 'Formal communication' 3 Q. 8. "Leadership is required only for less efficient subordinates" Do you agree? Give any three reasons in support of your answer. 3 Q. 9. Explain briefly any three factors that are considered while fixing the price of a product. 3

Q. 10. Explain any three sales promotion activities commonly used by marketers. 3 Q. 11. Which principle of management envisages that each group of activities having the same objectives must have one head and one plan 9 Explain the principle with a suitable example. Q. 12. Delegation of authority is a process involving authority, responsibility and accountability." Explain this statement, in brief. 4 Q. 13. Which method of Wage payment - Time-rate of Piece rate - would you adopt in each of the following situations? Give reasons support of your answer. 4 (i) Where rate of output is determined solely by machine and not by operation, (ii) Where production process require8 high degree of skill, (iii) Where work flow is regular and (iv) Where quantity of output is more important than its quality. Q. 14. The directors of a newly established company having paid up equity share capital of Rs. 2.5 crores, desire to get its shares traded at an All India level Stock Exchange. As finance manager of the company, suggest the name of the Stock Exchange for the purpose Give any three reasons In support of your answer. 4 Q. 15. State any four regulatory functions of the Securities and Exchange Board of India (SEBI). 4 Q. 16. "Management and Administration mean the same thing."Explain the view. 5 Q. 17. Explain, in brief, any five economic changes that have been initiated by the Government of India since 1991. 5 Q. 18. Explain briefly the various steps involved in the process of controlling. 5 Q. 19. "Though one of the effect of under-capitalisation is that the market value of shares goes up, yet undercapitalisation is not considered good for the company." Do you agree with the statement? Give reasons. 5 Q. 20. Explain, in brief, any five factors that should he taken into consideration while determining the long-term dividend policy. 5 Q. 21. Explain briefly any six points which highlight the importance of planning. 6 Or Explain, in brief, the meaning of 'policy' and 'rule' as types of plans and give any four points of distinction between them. Q. 22. What is an 'informal organisation'? Distinguish be formal organisation' and 'informal organisation' on the basis of: (i) purpose, (ii) behaviour of members, (iii) adherence to rules, and (iv) stability. 6 Or Explain, in brief, any six points which highlight the importance of decentralisation in an organization.

Q. 23. Explain, in brief, any six steps involved in the process of selection of employees. 6 Or Explain briefly any six external sources of recruitment of workers Q. 24. Advertising cost are passed on to the consumers in the form of "high prices" and "Some assessments are bad taste". Do you agree? Give reasons in support of your answer. 6 Or Explain, in brief, the factors that are tal consideration while taking decision on pricing on the product. Q. 25. Explain the following rights of consumers: 6 (i) The Right to Safety, (ii) The Right to consumer e4ucation, and (iii) The Right to be heard. Or Explain any four ways and means of consumer protection followed in India .

----------------------------------------------XXXXXXXXXXXXXXXXXXXXX------------------------------------------------------------------------------------------------------XXXXXXXXXXXXXXXXXXXXX--------------------------------------------------------Q. 1. Define 'Management'. 2 Q. 2. Name any four key components of general environment of business. 2 Q. 3. What is meant by 'Supervision'? 2 Q. 4. Differentiate between 'Primary Market' and 'Secondary Market'. Give any two points.2 Q. 5. Explain the term 'Right to safety'. 2 Q. 6. The Production Manager of ABC Ltd. Instruction a salesman to go slow in selling the product, where as the marketing Manager is insisting of fast selling to reach the target. Which principle of management is being violated in the case? 3 Q. 7. State any six features of 'Planning'. 3 Q. 8. What is meant by Policy' as a type of 'Plan'. 3 Q. 9. State any three objectives of 'Marketing Management'. 3 Q. 10. What is meant by 'Product Planning'? 3

Q. 11. Explain 'Time-study' and 'Fatigue-study' as techniques of Scientific Management.4 Q. 12. Explain how organising helps in 'Specialisation' and 'Co-ordination'. 4 Q. 13. A company is manufacturing pencils. The Factory Manager wants to give remuneration on the basis of piecewage system, whereas the workers are demanding time-wage system. Which system of wage payment, according to you, is more suitable and why? 4 Q. 14. 'Buy one get one free' is an example of one of the techniques of Promotion Mix. Name the technique. Explain any two other techniques of Promotion Mix.4 Q. 15. I saw an advertisement in the newspaper regarding a domestic iron and ordered for the purchase of the same to the shop-keeper. What will be my responsibilities as a customer so that I should not be exploited by the shop-keeper? State any four such responsibilities. 4 Q. 16. Management plays an important role in the success, efficiency and soundness of an organisation. How? Explain. 5 Q. 17. Explain any five impacts of changes in Government policy on Business and Industry. 5 Q. 18. Which function of management ensures work accomplishment according to plans? Name and explain the importance of this function. 5 Q. 19. 'Determination of capital structure of a company is influenced by a number of factors.' Explain any five such factors. 5 Q. 20. Explain any five effects of 'Over capitalisation' on the company. 5 Q. 21. Explain the term 'Formal organisation'. Differentiate between 'formal' and 'informal' organisation on the basis of (a) purpose, (b) structure, (c) communication and (d) formation. 6 Or Explain the term 'Delegation'. Distinguish between 'Delegation' and 'Decentralisation' on the basis of (a) scope, (b) significance, (c) control and (d) essentiality. Q. 22. What is meant by 'Monetary Incentives'? State any five types of monetary incentives, which contribute to the performance of employees. 6 Or What is meant by 'Non-monetary Incentives'? State any five types of non-monetary incentives which contribute to the performance of employees. Q. 23. 'Effectiveness of leadership depends on the qualities of the leader.' Explain any four such qualities of a leader. 6

Or 'Effectiveness of motivation contributes to the success of an organisatlon.' How? Explain giving any four points. Q. 24. Give the meaning of 'Stock Exchange' State any four functions of Stock Exchange. 6 Or State any three 'Protective' and any three 'Regulatory' functions of SEBI. Q. 25. Explain 'Objectives', 'Cost' and 'Competition as factors de termining the price of a Product'. Or Explain 'Market', 'Product' and 'Company' related factors determining the choice of channels of distribution. 6

----------------------------------------------XXXXXXXXXXXXXXXXXXXXX------------------------------------------------------------------------------------------------------XXXXXXXXXXXXXXXXXXXXX--------------------------------------------------------Q. 1. Define 'Management as a Process' 2 Q. 2. What is meant by 'Environment Scanning" 2 Q. 3. Define the term 'Motivation'. 2 Q. 4. Distinguish between 'Capital Market' and 'Money Market' on the basis of 'safety' and 'instruments'. 2 Q. 5. State any two points of distinction between 'Marketing' and 'Selling'. 2 Q. 6. Fayol points out the danger and costs of unnecessary labour turnover in one of his 4 Name and explain the principle. 3 Q. 7. State the three steps in the process organising. 3 Q. 8. State any three limitations of functional structure of organising. 3 Q. 9. State the three methods through which 'initial-public-offer' can be made. 3 Q. 10. What is meant by 'Treasury Bill' and 'trade' Bill'? 3 Q. 11. Explain 'Method Study' and 'Motion Study' as techniques of 'Scientific Management', 4 Q. 12. Explain the considerations to be kept in mind while building an organisational structure. 4

Q. 13. A company manufacturing computers could not decide upon the method of wage-payment. The Factory Manager is in favour of 'Time Rate system' whereas the labour of demanding 'Piece-Rate system'. Which of the above two methods of wage-payment would you recommend? Give any three reasons in support of your answer. 4 Q. 14. The average rate of earnings of an industry is 10%. A company belonging to the said industry had invested Re. 12,00,000 and its earnings for the current year were Re. 1,00,000. State the type of capitalisation that exists in this company. Give any two causes of this type of capitalisation. 4 Q. 15. '100 grains of extra material in a pack of one kg' is an ex ample of one of the techniques of 'Promotion-Mix'. Name the technique and explain two other techniques of promotion-mix. 4 Q. 16. 'Understanding of environmental context of a business is of immense significance.' Explain the statement by giving any five -points. 5 Q. 17. 'Management is neither as precise nor as comprehensive as the natural and pure sciences are.' Why? Explain. 5 Q. 18. 'If planning is done carefully and accordingly other functions of management are going in the right direction, then there is no need of the controlling functions of management.' Do you agree with the statement? Give reasons in support of your answer. 5 Q. 19. Discuss any five objections to advertising. 5 Q. 20. Explain 'Product-related factors' and 'Company-related factors' determining the choice of channels of distribution. 5 Q. 21. Explain why is training for the staff needed in an organisation. 6 Or Explain 'Job rotation', 'Vestibule training' and 'Internship' as methods of training.' Q. 22. Explain any four factors which are likely to disrupt effective communication. 6 Or Explain by giving any four points, how supervision is an important element of directing. Q. 23. Define 'Planning'. State any four reasons, why planning is important. 6 Or Define 'Goals', 'Objectives' and 'Rules'. Q. 24. Explain any four factors affecting the dividend policy of a company. 6 Or

Explain any four factors affecting the working capital requirements. Q. 25. Explain in brief any six ways and means of consumer protection followed in India . 6 Or Explain in brief any six responsibilities of consumers to safeguard their interests.

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