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Professional Experience
Independent Consultant (Part Time) Prescott, Arizona/Louisville, Colorado Current Working with small retailers and small to medium general contractor to solve various operational process and procedure issues, and employment compliance issues including, Customizing reporting in POS system Training on proper use of POS system to track customers, purchases/returns and inventory Assisting with integration of POS system to QuickBooks Auditing and advising on legal compliance for employees, payroll, subcontractors, and independent contractors Reconciling all accounts, including customer transaction accounts and invoicing on QuickBooks Premier for Contractors for residential construction projects Training owner to properly use QuickBooks Premier to track expenses and income, and to customize and utilize reporting to advantage The Home Depot Fresno, California 2010 2012 District Human Resources Manager (Position Reorganized) Strategic business partner to store and district leadership, responsible for oversight of daily HR operations focused on selection, development, and recognition in 9 central valley stores (900 associates). District was best in PAC Central Region for 2012 in bottom line sales and percent over plan. Increased bilingual associate population over 1300bps in first year; left at 3% gap to goal Organized, coordinated and facilitated quarterly Talent Management process, including careerpathing, succession planning, and development gap identification and analysis
Led 9 THD stores through fundamental and structural changes in process and personnel Managed FMLA, LOA and personal time off programs in accordance with California law Created and implemented networking and best practices training for new store leadership Facilitated change to Retail Staffing Center scheduling process successfully Project Manager for new Store Scheduling Process/Program initiative in district; accomplished on time with no loss of significant personnel University of Oregon Eugene, Oregon 2008 2009 Associate Director for Business Operations (Position Eliminated) Directed human resources function, payroll function, contracting/purchasing function, accounts receivable/accounts payable function, and recycling department, for Campus Operations division. Budgetary authority for administrative operational budget of $1m. Responsible for managing staff of 7, including supervisors, accountant and payroll/payables associates. Investigated and reorganized payroll function ensuring union contract compliance Created and facilitated classified and Officers of Administration (leadership) professional development programs, based on Myers-Briggs and SWOT analysis Wrote and implemented new Standards of Conduct for employees Implemented Balanced Scorecard (Baldrige) methodology in Diversity initiative Project Manager for Service Center Design and Implementation project Collaborated with OD and CO leadership to revision Mission/Vision/Values statements; realigned HR initiatives with core values and mission statement Implemented new classified employee evaluation model in Custodial Services Collaborated on the development of a Strategic Leadership curriculum with UO OD Created HR and Payroll workshops for campus wide Financial Stewardship Program Lowes Companies, Inc. Mooresville, NC 2004 - 2007 Area Human Resources Manager Strategic business partner to store and district leadership with day to day oversight of human resources functions for 13 Gulf Coast and central Mississippi Lowes Home Improvement Stores with 1700 employees and 13 HRMs. Improved Hispanic Diversity in both districts by +7% total Created and implemented Strategic Staffing methodology in all stores; counseled on RIFs; partnered for difficult terminations Districts were regions best training stores for future leadership Deployed Employee Satisfaction Survey successfully in all stores with realized improvement in engagement in districts of +18% Facilitated store training and development Planned and executed monthly senior management meetings and quarterly talent management meetings Managed weekly/monthly financial and payroll metrics to ensure compliance, support and commitment of HR staff Human Resources Manager-Central New Orleans, LA Recruited by RHRD to turnaround human resources function, and realign store procedures and processes, particularly payroll processes, with company policy and best practices in Lower Ninth Ward store (highest NBT store in company at $107m) after Hurricane Katrina. Managed 3 HR Coordinators. Successfully rebuilt store culture and environment in 90 days; became top training store in region, ranked12th in the company overall Hired, on-boarded and trained over 500 new associates in first 90 days
Designed and facilitated new store leadership training based on SWOT analysis of needs Recruited, trained and launched 2 HRMs before promotion; identified AHRM talent Human Resources Manager-Ft. Walton Beach, FL Promoted into HRM position with charge to organize store HR function: Turned HR function around, achieving 98% on first quarterly HR Audit, and 100% thereafter Selected and trained 1 new HRM Prism Management Enterprises, Inc. Durango, Colorado Team Leader, San Juan Oncology Associates, P.C. Namaste Health Center, Inc. Office Manager Naturally Delicious Market & Cafe Owner/Manager Durango, Colorado Gulf Breeze, Florida 2002 - 2003 2000 - 2002 1993 - 1999 1988 1992 1986 1988
1984 1986
Winter Park Recreational Association Winter Park, Colorado Team Leader Childrens Ski School/Slope Maintenance Medical Management Sciences South Regional Administrator of Operations
Doctors Business Service, Inc.
St Petersburg, Florida
Pensacola, Florida
Operations Administrator
Education/Certifications
MBA Information Systems University of West Florida BA Political Science/Business Administration Baylor University SPHR Certification - Senior Professional in Human Resources Pensacola, FL Waco, TX