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BioXC 200GX

OPERATOR AND MAINTENANCE MANUAL

COPYRIGHT 2011 FLIR Systems October 1, 2011 v.1 This documentation is provided as a component of the FLIR Systems BioXC 200GX Triggered or Continuous Air Sampler. All parties or individuals who are in possession of the documentation accept in full and without exception or limitation the FLIR Systems unrestricted rights of ownership of this material. This documentation is not available by any other means except license which is only available from FLIR Systems. Under no circumstances may any part or the whole of this documentation be reproduced, stored in a retrieval system, transmitted, copied, modified, distributed, displayed, sold, licensed, published, or derivative works created there from in any form or by any means: electronic, mechanical, recording, or otherwise, without the written permission of FLIR Systems obtained in advance of the requirement. It is expressly forbidden for the holder of this documentation to use this documentation either in its entirety or part or any graphics to provide training or tuition, assistance or knowledge transfer, to any other party whatsoever, or for marketing of promotional literature or material of any type whatsoever without the prior written permission of FLIR Systems. Use of this documentation in any manner inconsistent with the associated FLIR manuals and related documentation is strictly prohibited. Use of the documentation is not transferable. TRADEMARKS FLIR Systems acquired ICx Technologies in 2010. BioXC and any respective design elements are trademarks of FLIR Systems. All other product and company names may be the property of their respective owners. PROPRIETARY INFORMATION The documentation contains confidential and proprietary information which must be maintained in confidence and used only in a manner consistent with the documentation and may not be disclosed to any third parties. PATENTS The BioXC is covered by U.S. Patent Nos. 6,267,016; 6,729,196 and 6,951,147. All patents owned by FLIR Systems. Other U.S. and foreign patents are pending for which FLIR is the owner or exclusive licensee. FLIR Systems Chem-Bio Detection 4343 Pan American Fwy. NE, Ste. 234 Albuquerque, NM 87107 USA T + 1.505.314.8101 / F + 1.505.314.8101 Toll Free + 1.877.692.2120

TABLE OF CONTENTS
1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 PRODUCT INTRODUCTION AND DESCRIPTION .............................................................. 3 PRODUCT DESCRIPTION ....................................................................................... 4 PRODUCT SPECIFICATIONS .................................................................................... 5 UNIT FEATURES ................................................................................................. 6 SAFETY PRECAUTIONS ......................................................................................... 8 INITIAL SET-UP .................................................................................................. 9 LOCATION AND MOUNTING................................................................................... 11 ELECTRICAL INTERFACE ...................................................................................... 13 SAMPLE RETRIEVAL ............................................................................................ 17 MANUAL ARCHIVE DISPENSE/RINSE BUTTON .............................................................. 18 SAMPLE FLUID BAG REPLACEMENT .......................................................................... 20 WASTE SPONGE REPLACEMENT .............................................................................. 22 TROUBLESHOOTING ........................................................................................... 23 REORDERS ...................................................................................................... 24 WARRANTY ..................................................................................................... 25

BioXC 200GX Air Sampler

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1.0 PRODUCT INTRODUCTION AND DESCRIPTION

The BioXC 200GX is an affordable approach to continuous or triggered biothreat sampling. It is designed for seamless integration with the Cepheid GeneXpert presumptive identifier. The innovative design of the BioXC 200GX eliminates the need to transfer samples from a collection vial or cartridge into the GeneXpert cartridge, significantly reducing risk of inadvertent human exposure and reaerosolization of concentrated pathogens. This approach helps accelerate the time from detection to confirmation testing while minimizing the risk of human contact with the sample. When a GeneXpert cartridge is placed into the BioXC 200GX dispensing chamber, sample is automatically dispensed into the cartridge and ready for subsequent analysis. A standard sample vial can be used similarly. By automatically dispensing the liquid into the cartridge, the BioXC 200GX eliminates the time-consuming and costly process of transferring sample manually with a pipette. Additional fluidics are not required. The BioXC 200GX may also be integrated with the FLIR IBAC to create a trigger-based biothreat detection system. In that scenario, the IBAC would trigger the BioXC 200GX to take a sample only under threatening conditions, rather than continuously sampling, thus reducing the costs of consumables.

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2.0 PRODUCT DESCRIPTION

The BioXC 200GX system is intended for use as part of a larger system. External power and computer control are required to run the system. Control and information request commands may be sent to the unit by use of HyperTerminal (available in the accessories/communications section of most computers) or other serial communication software. The unit is equipped with a 9-pin Panel Mount D-Sub Connector (Figure 1) for interface to the computer serial port. A separate power supply and cord will connect to the circular port next to the serial port. Two Interface Cables and a Power Supply are included for this purpose. WARNING: The BioXC may not be plugged directly into a PC serial port via a serial data cable. Use the provided custom Interface Cable only.

9-pin Panel Connector

Power Supply Connector

Figure 1. 9-Pin Panel Mount Connector

9-Pin Connector

IBAC Communication Connector

Figure 2. IBAC Interface Cable

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3.0 PRODUCT SPECIFICATIONS

Table 1. BioCapture Specifications Characteristic Dimensions Weight (with cartridge attached) Sampling Flow Rate Operating Temperature Operating Humidity Liquid Sample Collected Outputs Communication Interface Sample Interface Voltage/Average Power Consumption Mounting Description 26.7 cm x 17.8 cm x 15.3 cm (10.5 x 7.0 x 6.0) 2.5 kilograms (5.5 pounds) 130 lpm (4.59 cubic feet per minute) 10C to 45C (50F to 113F) 20% to 90% (non-condensing) Up to 10 mL LED status indicator Status messages sent via serial communication interface RS-232 serial communication Dispenses sample aliquots to GeneXpert cartridge or other sample vial 24 VDC/~25 Watts Directly to any flat horizontal or vertical surface with screws or quick-release mounting bracket (included)

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4.0 UNIT FEATURES

1.

2.

3.

Figure 3. Top view LCD display

Table 2. Unit Features Top View No. 1 2 3 Feature Top Cover Purpose Removable cover to access Collection Module Compartment

Top Cover Release Tab Locks top cover to unit Air Intake Draws air in to sampler for particle collection

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Figure 4. Unit Features - Front and side view

Table 3. Unit Features - Top View with Cartridge Attached No. Feature Purpose Solid Standby for trigger, ready for sample cycle 1 Green Status LED Flashing Sampling or cleaning cycle in progress Off Unit off, no power Solid Sample cycle complete, ready to dispense 2 Yellow Status LED Flashing Dispense, disposal, or cleaning cycle in progress Off No sample available 3 4 5 6 7 Sample Cartridge Interface Exhaust Vents Manual Archive Dispense/Rinse Button 9-pin Panel-Mount Connector Power Supply Connector Ensures proper alignment of cartridge with units fluid delivery system (shown with GeneXpert cartridge installed) Allows air to exhaust during sample collection Dispenses archive sample/initiates manual rinse cycle Communication interface Connection for 24V Power supply

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Figure 5. Top view cartridge removed

Table 4. Unit Features Collection Module Compartment No. 1 2 3 Feature Hook for Sample Fluid Bag (shown with Sample Fluid Bag attached) Collection Module Sample Fluid Bag Reset Button Purpose Hook inside the unit to hang the sample fluid bag

Collects airborne particles via impaction with a rotating disk Sends command to host computer to prime the fluid lines

5.0 SAFETY PRECAUTIONS

Read all instructions before operating the unit Always disconnect power to unit when attaching or removing the Sample Fluid Bag Do not touch the Collection Module when in motion during sample collection Do not open the outer case or perform any maintenance while power is supplied to unit Do not operate unit with front cover removed

4.

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6.0 INITIAL SET-UP

The BioXC requires set-up before first operation. The Sample Fluid Bag is attached to the pump tubing and hooked inside the unit. The 24 VDC Power Supply with current (max/avg): 2.5/1.3 amps and custom Interface Cable are connected and the fluid lines are primed before the unit is placed in service. Perform the steps below to set-up the BioXC. Step 1: Step 2: Place BioXC on a secure, level surface. Press the Top Cover Release Tab down to unlock the Top Cover (Figure 6).

Figure 6. Press Top Cover Release Tab and remove Top Cover

Step 3: Step 4: Step 5: Step 6: Step 7:

Lift the cover up and away from the unit and set aside. Carefully lift the pump tubing out of the internal compartment to access the fitting at the end of the tubing. Twist and remove the cap from the fitting. Twist and remove the cap from the tubing on the Sample Fluid Bag. Attach the Sample Fluid Bag tubing to the pump tubing by twisting the fittings firmly together (Figure 7).

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Figure 7. Sample Fluid Bag attached to pump and hooked inside unit

NOTE: It may be necessary to rotate the bag to ensure that the fittings do not untwist as the bag is placed inside the unit. Step 8: Step 9: Step 10: Step 11: Step 12: Carefully place the bag inside the unit, fitting end first, and hang the bag from the triangle opening at its top over the Sample Fluid Bag Hook (Figure 7). Connect the Interface Cable to the BioXC by plugging in the 9-pin Circular Connection into the unit (Figure 1). Connect the other end to the host computer. Connect the Power Supply to the unit (Figure 4). Plug the Power Supply into a standard wall outlet to power. The Green LED on the BioXC will illuminate solid, indicating power is connected to the unit. Press and hold the Sample Fluid Bag Reset Button (Figure 5) for two (2) seconds to initiate the tubing priming sequence. The Green and Yellow LEDs will flash alternately. When priming is complete the Yellow LED will turn off and the Green LED will remain solid.

NOTE: Sample fluid will drain through the Sample Cartridge Interface down to the Waste Tray when the fluid lines are fully primed. Step 13: Replace the cover by angling the front edge of the cover down under the lip on the case and then pressing down until it locks into place (Figure 7).

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Figure 8. Replacing the Top Cover

Step 14:

Proceed to Section 7.0 LOCATION AND MOUNTING.

7.0 LOCATION AND MOUNTING

The BioXC 200GX is designed to sample an indoor space for biological aerosols. For best results, placement should be based on a threat analysis of the desired indoor space. The unit may sit on a level, secure surface or mounted to a horizontal or vertical surface. Do not locate the unit outdoors or near aerosol generating sources such as, but not limited to, indoor foliage, mail sorting machines, and unfiltered air exhausts. CAUTION: Ensure that the units Exhaust Vents are not blocked when locating the BioXC. HORIZONTAL SURFACE MOUNTING The BioXC 200GX may be mounted onto a horizontal surface. A Mounting Bracket and Hardware (Figure 9) has been included for this purpose. NOTE: Ensure the BioXC 200GX is mounted on to a level surface. Step 1: Step 2: Attach the Mounting Bracket to the desired surface. The holes for mounting to a horizontal surface are 4 apart on center. Slide the BioXC 200GX down onto the mounting bracket (Figure 9).

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Mounting Holes

Figure 9. BioXC Mounting Bracket and installation

WALL MOUNTING The BioXC 200GX may also be mounted vertically to a wall using the mounting bracket. CAUTION: Ensure the unit is mounted level. Step 1: Step 2: Secure the Mounting Bracket to the desired surface. The holes for mounting to a horizontal surface are 3.5 apart on center. Slide the unit on to the bracket (Figure 9).

Alternately, the BioXC 200GX may be mounted to a vertical surface without the mounting bracket using the keyholes on the back of the unit for this purpose (Figure 10). The keyholes are spaced 5 3/8 apart on center.

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Keyholes for wall mounting

Figure 10. Keyholes for wall mounting

8.0 ELECTRICAL INTERFACE

A custom interface The single end of the custom Interface Cable plugs directly into the units 9-pin Panel Connector. The other end of the cable connects to a host computer (Figure 2). Data interface for communications is a RS-232 protocol set up with the following parameters: Bits per second (Baud rate): 57600 Data bits: 8 Parity: none Stop bits: 1 Flow control: none (no handshake)

The unit can transmit data related to status of various components. All data strings transmitted from the unit are followed by \r (0x0A) and \n (0x0D) characters. Table 5 lists messages from the BioXC 200GX.

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Table 5. BioXC 200GX Messages String $info,Dispense start Description Unit is dispensing sample into cartridge Parameters

$info,Dispense complete Unit completed dispensing sample $INVALID $info,Prime start $info,Prime complete $info,countdown timer m seconds (p minutes, o seconds) Command not understood Unit is priming the tubes with fluid Tubes are primed with fluid m Number of seconds Displays how long the countdown timer is set for p Number of minutes o Number of seconds hh hours Time Left = hh:mm:ss Displays the time left in a cycle mm minutes ss seconds $info,sample disposal $info,cleaning for m seconds (p minutes, o seconds) $info,clean complete $info,collecting sample for m seconds (p minutes, o seconds) $info,sample collected $info,archive sample disposal $info,archive sample is disposed Sample is being disposed to the waste m Number of seconds Unit will clean for the length of time displayed Cycle complete; system is ready for another start command m Number of seconds Unit is collecting a sample for the length of time displayed Sample collection is complete The archive sample is being disposed. This message will print in response to the front button being pressed and held. The archive sample has been disposed. z Version number nnnn Serial number p Number of minutes o Number of seconds p Number of minutes o Number of seconds

"$info,BioXC200 GX version z, Serial Number Splash message = 520-003-nnnn

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$fault,10,max dispense Max number of dispense cycles has been count has been reached. reached and no more sample dispense cycles Sample will not be will run dispensed $fault,20,max cycles The sample fluid bag is empty; replace the count has been reached, bag and hit the bag reset button please replace fluid bag $fault,40,problem with RAC motor. Terminating cycle. $fault,50,problem with pump 1. Terminating cycle. $fault,60,problem with pump 2. Terminating cycle. $fault,70,no more sample to dispense. $fault,80,Unable to continue. Please check manual or contact customer support. RAC motor is not operating correctly and the unit will stop operating Pump 1 (rinse pump) is not operating correctly and the unit will stop operating Pump 2 (sample dispense pump) is not operating correctly and the unit will stop operating Sample has been disposed and no more sample dispense cycles will run A hardware problem was detected and the unit will not operate correctly. All cycles are terminated. XX - Firmware version number NNNN - serial number $tm,s Displays the time elapsed in a cycle s - Time elapsed in seconds in the current cycle.

$s,XX,520-003-NNNN

Response to the $status command

The unit may also accept commands to adjust system operation and provide status information. These are described in Table 6. Table 6. BioXC 200GX Commands Command $rac,n Description Controls manual operation of the RAC; can be used to collect a dry sample Checks the internal temperature of the instrument in Celsius Parameters n = RAC state. Values can be one of the following: 0 Off 1 On None. Unit answers with $t,z.z

$temp

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z.z = the internal temperature in Celsius (float) $start $stop $dispense,n $rinse $stop_rinse Starts the collection cycle Stops the collection cycle Dispenses a sample into the cartridge Start the rinse cycle Stops the rinse cycle none none n 0 stop dispense after current cycle 1 dispense a sample None None x 0 back space over the display so the time is updated in place (on the same line) Do not back space over the message and print a new time on a new line every second

$h,x

Controls how the time left.. is displayed

$prog E $status $time $zero_bag $zero_dispense $reset

Puts the unit in remote programming mode for firmware updates Exits remote programming mode Returns the units status Returns time elapsed in current cycle Resets the bag counter, normally maxes out at 20 Resets the dispense count, normally maxes out at 4 Soft reset of the unit Unit responds with $s,XX,520-003-NNNN Responds with $tm message as explained above

Table 7 provides a high-level overview of the operation cycles including LED indications and messages to the host computer. Table 7. BioXC Operation Status Unit Operation Unit is powered and in ready-mode, waiting for a trigger LEDs/Host Computer Indications

Standby

Green LED solid

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Dry Collection

Unit triggered; fan turns on, particles are collected in the Collection Module Dry collection ends, sample fluid is drawn from Sample Fluid Bag and pumped onto the Collection Module which cycles on and off Sample is held in an internal reservoir until it is dispensed or dumped to Waste Tray (see SAMPLE RETRIEVAL for more information)

Green LED flashing $info,collecting sample Countdown timer for collection time remaining begins Green LED flashing

Sample Recovery

Sample Collected

Green LED solid Yellow LED solid $info,sample collected Countdown timer for dispense time remaining begins Green LED solid Yellow LED flashing Countdown timer ends $info,Prime start $info, Prime complete $info, Dispense start $info, Dispense complete Green LED solid Yellow LED flashing $info,sample disposal $info, cleaning for (with countdown time displayed) $info,clean complete Green LED Flashing Yellow LED Flashing

Sample Retrieval

User inserts GeneXpert cartridge into Sample Cartridge Interface, triggering the unit to dispense sample (see SAMPLE RETRIEVAL for more information)

Sample Discarded

Unretrieved sample dumped to Waste Tray

Rinse Cycle

Fluid pumped through Collection Module to rinse impeller then pumped out of the module to Waste Tray

9.0 SAMPLE RETRIEVAL

At the end of sample collection the Yellow LED will illuminate, indicating the sample is in the internal reservoir ready to be dispensed. The Countdown timer displays on the host computer, indicating how long the user has to retrieve the sample. The Sample Cartridge Interface has been specially designed such that when the user inserts a Cepheid GeneXpert Sample Analysis cartridge, the BioXC 200GX automatically dispenses the sample fluid for use with the GeneXpert System. Sample not dispensed within the user-specified set time will be automatically dumped to the Waste Tray. The default sample holding time is four (4) hours. Perform the steps below to retrieve a collected sample.

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CAUTION: Ensure both the Green and Yellow LEDs are solid after Sample Collection before performing these steps. Step 1: Prepare a new GeneXpert Sample Analysis Cartridge by puncturing and opening the sample, marked with an S, hole using standard methods. Open the S hole as large as possible. Insert the cartridge into the Sample Cartridge Interface (Figure 11). A blue LED in the Sample Cartridge Interface will illuminate the cartridge. This will command the BioXC 200GX to dispense sample fluid into the cartridge. The pump will turn on and the Green and Yellow LEDs will flash.

Step 2:

Figure 11. GeneXpert cartridge in Sample Cartridge Interface

Step 3: Step 4: Step 5:

Remove the cartridge after the pump has turned off and the Yellow and Green LEDs change to solid. If another sample is desired, repeat steps 1 through 3. Each 10 mL collection has enough fluid to dispense sample to four (4) cartridges plus archive. If an Archive Sample is desired, or to return the unit to stand-by mode, proceed to Section 10.0 MANUAL ARCHIVE DISPENSE/RINSE BUTTON.

10.0 MANUAL ARCHIVE DISPENSE/RINSE BUTTON

The user may also command the unit manually to dispense an Archive Sample by pressing the Manual Archive Dispense/Rinse Button. The Sample Cartridge Interface has been designed with a recess to hold the 15 ml Archive Vial included with the unit for this purpose (Figure 12). BioXC 200GX Air Sampler
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The Manual Archive/Rinse Button is also used to initiate a manual Rinse Cycle. Perform the steps below to retrieve an Archive Sample and/or initiate a manual Rinse Cycle. ARCHIVE SAMPLE Step 1: Step 2: Step 3: Insert the Archive Vial into the recess in the Sample Cartridge Interface (Figure 12). Press the Manual Archive Dispense/Rinse Button for 2 seconds. The Green and Yellow LEDs will flash to indicate dispense. Remove vial when LEDs return to solid.

Archive Vial

Recess
Figure 12. Recess for Archive Vial

NOTE: The volume of sample dispensed to the Archive Vial will range depending on the amount of sample previously dispensed and the environmental conditions (temperature, relative humidity, etc) during sampling. MANUAL RINSE Step 1: Press and hold the Manual Archive Dispense/Rinse Button for 4-5 seconds to initiate a manual rinse. Once the rinse cycle is complete the unit will return to Standby and wait for next trigger.

Note: All of the sample remaining in the collection reservoir will be pumped to Waste Tray.

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11.0 SAMPLE FLUID BAG REPLACEMENT

The Sample Fluid Bag holds 200 ml of fluid. Each bag is marked with an expiration date. Bags installed inside the BioXC should be changed every two months, even if it is not empty. Store unopened bags at room temperature. Perform the steps below to change the Sample Fluid Bag. Step 1: Step 2: Step 3: Remove the unit from service. Disconnect Power Supply. Press the Top Cover Release Tab down to unlock the Top Cover (Figure 13).

Figure 13. Press Top Cover Release Tab and remove cover

Step 4: Step 5: Step 6: Step 7: Step 8:

Lift the Top Cover up and away from the unit and set aside. Unhook used bag and carefully lift out of unit. Twist fittings to remove bag from pump tubings. Set bag aside. Twist and remove the cap from the fluid line fitting of the Sample Fluid Bag. Attach the Sample Fluid Bag tubing to the pump tubing by twisting the fittings firmly together (Figure 14).

Figure 14. Sample Fluid bag attached to pump and hooked inside unit

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NOTE: It may be necessary to rotate the bag to ensure that the fittings do not untwist as the bag is placed inside the unit. Step 9: Carefully place the bag inside the unit, fitting end first, and hang the bag from the triangle opening at its top over the Sample Fluid Bag Hook (Figure 14).

CAUTION: Ensure the tubing does not catch on the unit. As much as possible avoid touching the electrical connections when placing the Sample Fluid Bag inside the unit. Step 10: Step 11: Reconnect the power supply. Press and hold the Sample Fluid Bag Reset Button for two (2) seconds to initiate the tubing priming sequence. The Green and Yellow LEDs will flash alternately. When priming is complete the Yellow LED will turn off and the Green LED will remain solid.

NOTE: Sample fluid will drain through the Sample Cartridge Interface down to the Waste Tray when the fluid lines are fully primed. Step 12: Replace the Top Cover by angling the front edge of the cover down under the lip on the case and then pressing down until it locks into place (Figure 15).

Figure 15. Replace Top Cover

Step 13:

Return the unit to service.

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12.0 WASTE SPONGE REPLACEMENT

The BioXC has been designed with a Waste Tray in the bottom of the unit for drainage of waste fluid from unused collection and rinse cycles. The tray contains a sponge to soak up the excess fluid. Since the BioXC is designed to be triggered infrequently, the fluid evaporates off over time between tests. The sponge should be replaced every six months. Perform the steps below to change the sponge. Step 1: Step 2: Step 3: Step 4: Remove the unit from service. Disconnect power. Place the unit on its back on a flat, secure surface. Remove the four Philips Head screws that are recessed in the rubber feet (Figure 16).

Screws

Figure 16. Screws to be removed to access Waste Tray Sponge

Step 5: Step 6: Step 7: Step 8: Step 9:

Pull the bottom away from the unit (Figure 16). Replace the sponge. Replace the bottom of the unit and secure the four screws. Reconnect power. Return the unit to service.

Note: Maintenance beyond what is stated here may ONLY be performed by technicians trained and certified by FLIR Systems. Maintenance performed without training by FLIR will void the warranty. Contact Customer Support for Assistance: 877.692.2120

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13.0 TROUBLESHOOTING
Possible troubleshooting solutions are provided in Table 8. Contact FLIR Systems for more information. Table 8. Troubleshooting Solutions Problem Green LED is not illuminated Possible Solutions Check connection to 24 VDC Power Supply.

Unit does not trigger

Check the cable connection to the unit. Check connection to 24 VDC Power Supply.

Sampling cycle runs but no fluid is dispensed

Ensure the Sample Collection Cartridge is installed and the blue LED in the cartridge housing is illuminated. Use the Manual Archive/Rinse Button (hold for 2 seconds) if sample does not automatically dispense. Wait a few seconds. The pump is designed to stop for a few seconds before the end of the cycle to allow most of the liquid to drain. Check if Sample Fluid Bag is empty; replace if necessary Inspect tubing for kinks

Stopped pumping fluid during the sampling cycle

Sample volume is less than 8 mls

The timing of the sample recovery may need to be adjusted. Contact ICx for more information.

Fluid is being dumped into the bottom of the unit

The unit is designed to dump liquid into a Waste Tray Sponge located in the bottom of the unit.

Contact Customer Support for Assistance: 877.692.2120

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14.0 REORDERS
Reordering information is provided as a resource only. Please contact FLIR Systems for more information and for pricing. Table 9. Reordering information Description Sample Fluid Bag GeneXpert Single Agent Cartridge (Box of 10) Waste Tray Sponge Archive Vial BXCC-200 AS-GX1-1AK BXC-WS BXC-AV Part Number

Contact Customer Support for assistance: 1.877.692.2120

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15.0 WARRANTY
Limited Warranty and Remedy. FLIR Systems warrants that, upon delivery, each Product will be free from defects in materials and workmanship and will operate in all material respects in accordance with applicable instructions and manuals provided by FLIR. Coverage under this Limited Warranty shall commence immediately upon delivery and is valid for a period of one (1) year from the date of the invoice. This warranty will not apply to any Product that (a) has not been operated and maintained in accordance with applicable instructions and manuals, (b) has been repaired or altered by unauthorized personnel, or (c) has been misused, abused, damaged or subjected to operation for which it was not intended. FLIR will use commercially reasonable efforts to correct any failure of any Product that does not substantially conform to the foregoing warranty (e.g., by modification or repair of the noncomplying Product) provided that Customer gives FLIR written notice of the noncompliance within thirty (30) days after delivery. If Customer gives FLIR notice of any such noncompliance in accordance with the foregoing and FLIR fails to correct the noncompliance within a reasonable period of time after receipt of such notice, then Customer may return the Product and elect to either (i) receive a full refund of any amount paid by Customer for the Product or (ii) require FLIR to promptly deliver a replacement Product, in either case without cost to Customer.

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FLIR 2800 Crystal Drive Suite 330 Arlington, VA 22202 T +1. 877.692.2120 www.flir.com/gs