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FAQ TeLL me More

Update :28/10/04. Configurations..................................................................................................................................................1 Installation......................................................................................................................................................2 Start...............................................................................................................................................................3 Use of Tell me More..........................................................................................................................................3 VIDEO Dialogue, Video, phonetic activities........................................................................................................4 Sounds...........................................................................................................................................................5 Recording of the voice of the user......................................................................................................................5 Other errors messages and problems..................................................................................................................8 Technical Support.............................................................................................................................................9

Configurations
Required configurations
Before installing TeLL me More, check the configuration of your computer. Configurations Minimum (CD-ROM) Recommended (CD-ROM and DVD-ROM) PC or compatible Pentium Windows 95, 98, NT4, Millennium, 2000 or XP RAM 16 MB 32 MB (64 MB for Windows NT4 and 2000, 128 for XP). Available hard disk 90 MB 110 MB space CD-ROM/DVD-ROM CD 2x CD (or DVD) 12x Drive Soundcard 16 bits Windows-compatible soundcard Graphics card 640x480 in 256 colours 1024x768 in 65536 colours microphone and speakers or headset Internet Connection and emailaddress (for the tutoring service) These components are installed or upgraded if necessary: DxMedia to play the MPEG videos msvcrt.dll in the directory c:\windows Common Controls on Windows 95 DCOM on Windows 95/98

Compatibilities
On which systems can TELL ME MORE be run? TELL ME MORE can be run on Microsoft Windows 95, 98, NT4, Millennium, 2000, XP. Note for Windows NT, 2000, XP: the administrator rights of the computer are necessary to install tell me More. Once the installation is done, the program can be used by a simple user profile. Is TeLL me More compatible with Microsoft Windows XP? TeLL me More can be run on Microsoft Windows XP. Before doing the installation, be sure to have the installation CD-ROM. That CD-ROM is written Installation. On some configurations, the introduction video may be uncorrectly displated. Refer to the Use/Start section. To use Tell me More as a limited user, refer to the section Installation.Installation on Windows NT/2000/XP. Does TELL ME MORE run on MacIntosh computers? The program was not developed to be compatible with MacIntosh computers. Although on some MacIntosh equiped with Virtual PC, the program can be used. We recommend in that case to make a test with a demonstration CD-ROM.

Installation
To install TeLL me More
Refer to the installation manual. Tell me More is generay composed with an installation CD-ROM and one or several lessons CD-ROMs. The installation CD-ROM can be downloaded at: ftp://club.auralog.com/hotline/Tell_me_More_5_chinese_japanese/install/ aurinst.exe file (110 MB)

Installation/Uninstallation on Windows 98 Chinese, Japanese, Korean

The installation CD-Roms of CD-L500INS-CN, CD-L501INS-CJ and CD-L502INS-CJ reference must not be used on Windows 98 Simplified Chinese, Japanese, Korean : during the uninstallation of Tell me More, Windows can be damaged. It is then necessary to restore the registry base, or reinstall Windows. The data present on the hard disk are not damaged.

Other information
The installation of the software does not start automatically. Have you inserted the TeLL me More Installation CD-ROM? Installation is written on the side that is not engraved. If the Installation CD-ROM is being used, and installation does not launch automatically, you must execute the autorun.exe program found in the CD-ROM or DVD-ROM root directory. Which installation mode must be chosen? The different installation modes proposed in the TeLL me More program are the following: Minimal installation: TeLL me More installs the screens corresponding to your display configuration at the time that installation of the software is launched. Standard installation: TeLL me More installs the screens corresponding to your display configuration at the time that installation of the software is launched, as well as the screens corresponding to the 640 x 480 x 256 color resolution display. It also copies the presentation on your hard disk. Complete installation: TeLL me More installs the screens corresponding to the six possible configurations. This installation is chosen when you frequently change your display configuration (resolution or the number of colors) and that you have enough free space on your hard drive (170 MB required). Personalized installation: you choose the configurations you wish to install and to copy the presentation on the hard drive or not. Can the CD-ROM containing the lessons be copied onto the hard disk? This functionality is not available for the general public version of the software. During any use of Tell me More, the lesson CD-ROM must be in the CD-Rom drive. How can TELL ME MORE be uninstalled? The uninstall program present in the menu "Start / Programs / TeLL me More Collection / Uninstallation" makes it possible to remove all the components installed on your computer by TeLL me More. Saving the results for a reinstallation The users results are saved in the directory: c:\tell me more NV\users . That directory must be saved and copied on the new computer in the same path: c:\tell me more NV\users

Installation under Windows NT/2000/XP

Administrator Rights To install TeLL me More on Windows NT and 2000, Windows administrator rights are needed. These rights may be removed after completion of the installation of Tell me More. For the most recent installations (after March 2002), the "Power users" rights can be sufficient). Specific note to Windows NT/2000 NTFS partitions: If the users have their own loggin with a restricted user profile , the following operations should be done: - give full control to everyone to the c:\tell me more cj directory - to obtain a correct display of the fonts of the phonetic points, it is necessary: - to remove the repertory " c:\tellmemorepro\tellmemore\bin\fonts " - to manually install the font " Hgrgmsj.ttf " on the computer. It is present in the directory ftp://club.auralog.com/hotline/Tell_me_More_5_Chinese_Japanese/font/japanese/ - restart the computer

Error messages at the beginning of the installation

Message "You do not have the sufficient rights to carry out the installation of the software". The message appears under Windows NT, 2000, XP, when the user does not have the "Administrator" rights in Windows. The installation of the voice recognition and the update of certain elements require the administrator rights. On the most recent versions (from March 2002), the "Power-user" rights under Windows 2000 are sufficient for the installation of TeLL me More e-learning.

At the end of the installation, a message "installation failed" appears

Test with copy on the hard drive This problem is generally caused by the installation of the Microsoft DXMedia component, particularly on computers equipped with DVD-ROM drives. It can be solved by carrying out the following operations: - double-click on the file "dxmedia.bat" in the "Aurtech" directory of the installation CD-Rom - copy the "Aurinst" directory from the installation CD-Rom to your hard disk - remove the "read only" attribute of the file "setup.inf" copied inside this directory - open this file "setup.inf" using Notepad - change the PatchDXMEDIA=1 value into PatchDXMEDIA=0 - save the file - start the installation by double-clicking on the file "setup.exe" copied in the "Aurinst" directory of the hard disk

Feel free to contact us for further information. Diagnosis If the error message "installation failed" appears, it is necessary to ask for the file which was created at the time of the installation in the Windows directory, namely: "c:/Windows/err.txt" or "c:/WinNT/err.txt" We will analyse and forward the diagnosis to you.

Start
Black screen or error message
The problem that you are referring to is due to a conflict with a video component installed on your computer. To decrease the frequency of the problem, it is necessary to: Update the program (refer to the update section). Or delete the introcution video file : - double-click on "My Computer". - go to "C: \". - go to "tell me more asian". - go to "bin". - search for the file which is called "intro1.mpg" or "intro1" represented by a blue camera or the Windows Media Player icon. (note: it is not the file "intro1" represented by a brush). - rename this file into "intro10.mpg". The software will not use it any more at start, which should not cause the problem to appear any more. Note : if the problem appears in the video activities, it is better toupdate the program (refer to the update section).

An error message in the msvcrt.dll module, after a click on the start button
The problem can be due to a setting problem of the sound card. It can happen with Cmi sound cards on Continental Edison computers, and on Ensoniq sound cards. It is most often solved, starting from the Installation CD-Rom referenced CD_L509ins, as follows: - double-click on the file "mixeroff.ams" (located on the Installation CD-Rom, directory "Aurtech") or - go to the Tell me More installation directory (c:\Tell me more NV\bin) - open the file "tmm.ni" using Notepad - change the value of the KEYb_UseMixerDefault=FALSE line into : KEYb_UseMixerDefault=TRUE - save the file - check the volume control settings of the card, in particular the selection of the microphone in recording. - Launch Tell me More. note : To check the reference of the sound card, refer to the section installation of the sound card.

Other problems
When starting the software, a message requiring to reconfigure the display or to reinstall the software appears. The display configuration of the computer was modified since the installation of TeLL me More (resolution, number of colors). You must restore the display configuration used at the time of the installation of TeLL me More or uninstall and reinstall the software with the new display configuration. Error message about the sound card When the program starts, an automatic detection of the sound car dis done. If an error message about the sound card appears while the sound card can be used correctly under Windows, that automatic detection should be disabled : - go to the Tell me More installation directory (c:\Tell me more NV\bin) - open the file "tmm.ni" using Notepad - change the value of the KEYb_UseMixerDefault=FALSE line into : KEYb_UseMixerDefault=TRUE - save the file - check the volume control settings of the card, in particular the selection of the microphone in recording. - Launch Tell me More. Message " msvc60.dll " is linked to missing export "msvcrt.dll": 1-ic-6collate.-cCp. The DLL "msvcrt.dll" has not been updated during the installation of Tell me More. - restart the computer. - On Windows NT and 2000, it is sometimes necessary to manually copy the msvcrt.dll in the "system32" directory of Windows.

Use of Tell me More

Here are some specifications concerning the use of Tell me More Chinese : Number of lessons by level There are six lessons in each level, with the exception of Level 1 which contains seven : We suggest you carry out the following steps in their order. They are to be performed for each lesson on each CDROM. Access to the lesson

The lessons are accessible by clicking on the coat rack found on the home page. They are presented in order of difficulty, in a clockwise direction. Once you have selected the lesson, click on the activity bar to access the lesson home page. DIALOGUE To familiarize oneself with a language, the best exercise is dialogue. Listen closely to each question. Read the propositions carefully in order to understand the best answer, and then respond to the question by pronouncing one of the answers clearly. When TeLL me More understands you, it will continue to the next question. This dialogue is interactive. Following the response given, the computer selects the following associated question. Different paths are also possible. Several tools are at your disposition : - the translation of all phrases, accessible by clicking on the flag found in the navigation bar at the bottom of your screen, - the translation of words in their context, which appear by tooltip when you position your mouse over the word, - listening to the pronunciation of phrases, which we obtain by clicking on the loud-speaker that is situated on the left of the selected phrase, - the pronunciation exercise, obtained by double-clicking on the phrase of which you wish to practice, - if your pronunciation is not accepted, you can increase the tolerance level of the software by reducing this level in the Options. PRONUNCIATION To improve your pronunciation, TeLL me More invites you to practice to pronounce a word or a sentence. This exercise takes all the sentences that have been heard in the dialogue activity. In this exercise, you can visualize and compare the vocal curves corresponding to your pronunciation and those corresponding to the model. The score box shows all your results for all your recordings. To listen again one of your recordings, just double click on the corresponding number. To obtain the translation of a sentence, click on the clap in the task bar to go back to Dialogue and select the flag corresponding to the translation. To obtain the translation of a word, select it from the pronunciation screen, right click on it and choose "translation". GLOSSARY AND GRAMMAR RULES To know all the vocabulary associated to a lesson, the glossary presents the translation of some words or sentences taken in their context. They are classified in alphabetical order. In parenthesis, you will find the plural of the corresponding words. To improve some grammar points needed to better understand the language you learn, just click on the corresponding grammar title. EXERCISES Now you are ready to check your knowledge thanks to the different exercises : - Picture/word association - Chinese/Pinyin association - Chinese/English association - Chinese/Chinese association - The right word - Fill-in-the-blanks - Mystery phrase - Word order - Dictation - Crossword puzzle LESSON REPORT Each tube gives the result of a single activity : - the figure above the light blue area shows the number of exercises completed - the figure next to the dark blue shows the number of those that were correct To cancel your results and start the exercises again, just click on the "Fresh start" button in the upper right corner of the screen. Remark : If the tube is not full, you have not yet completed all the exercises in that category. A dialogue carried out in explore or expression mode is fully completed only when you have restarted it several times and exhausted all the possible responses. The registration is not available for Chinese and Japanese lessons languages. That functionnality exists only for English, American English, French, Spanish, Italian, German, Dutch lessons languages.

VIDEO Dialogue, Video, phonetic activities

Freezing or error messages The problem can be due to a conflict with a program to read the videos (DivX for example). If Nimo Lite has been installed, you should install the full version from Nimo web site or from: ftp://club.auralog.com/Hotline/Multimedia/ file Nimo50Build9Beta1.exe. If other programs to read the videos have been installed on the computer, the reinstallation of the latest version of Windows Media Player may solve the problem. Note : if only some videos are not correctly displayed, the problem can be a problem to read the video at the .avi format. On some graphics cards with the nForce 2 chipset, in order to display the avi videos of Tell me More, the drivers should be updated from the www.nividia.com website. If the problems are not solved : On some computers (equipped with Windows 95/98), it is sometimes necessary to modify the display settings:

Go to Settings/ Control Panel, select Display or Appearance and themes, in the Settings section, or Resolution, set the colour number to 16 bits. Click on Advanced settings and set the hardware acceleration to the lowest level. The videos appear only when they are displayed in full screen. On some computer configurations, the videos appear only when they are displayed in full screen. This problem occurs more frequently on computers under Windows XP. Refer to the update section. Message This version testing date is expired A demo version of WinDvD has been installed on the computer. Uninstall or update it. During the broadcast of some videos, a message impossible to find the vids decompressor... appears. In order to broadcast a video in AVI format, the Cinepak decompressor which is installed by default with Windows, must be installed on your computer. If this decompressor is not installed, you must follow these instructions (the Windows CD-ROM may be needed): - Go to Start/Settings/Control Panel. - Click on "Add/Remove programs". - Go to Windows Installation and double-click on Multimedia. - Deselect Video Compression then validate the different dialogue boxes. - Go to "Start/Settings/Control Panel". - Double-click on Add/Remove Programs. - Go to Windows Installation and double-click on Multimedia. - Select Video Compression and validate the different dialogue boxes. Problem when displaying the video. Problem of black screen in the video activity when moving the cursor, can occur on Windows 2000. The problem cannot be solved. VIDEO Phonetic exercises The videos are at the avi - MS-CRAM format. That format should be available by default in Windows. If it is not the case, the multimedia components ofWIndows should be reinstalled refer to the section During the broadcast of some videos, a message impossible to find the vids decompressor... appears.

Sounds
The sound is set to zero when starting Tell me More That problem can occur with some cards (SB Live and some cards from the Guillemot brand). It is solved in most cases starting from the Installation CD-Rom reference CD_L509ins, as follows: - double-click on the file "mixeroff.ams" (on the Installation CD-Rom, directory "Aurtech") or - go in the Tell me More installation directory (c:\Tell me more NV\bin) - open the file "tmm.ini" using Notepad. - change the value of the KEYb_UseMixerDefault=FALSE key into KEYb_UseMixerDefault=TRUE - save the file - check the volume control settings of the card, in particular the selection of the microphone in recording. - Launch Tell me More. Sounds that are not played in some activities Check that all the audio codecs are installed (menu start/settings/control pannel/multimedia

Recording of the voice of the user

Connecting the headset to the plugs of the soundcard
These plugs are usually found on the back of the computer. The microphone " " terminates at the red (or pink) plug of the headset. This plug must be connected to the soundcard input marked "Mic" or " ". The headphones terminate at the grey (or orange) plug of the headset. This plug must be connected to the soundcard input marked "Spk/Line out", " or " . Note: You may listen to the sound output via the loudspeakers or over your headphones. Connect either the grey (or orange) plug of the headset or the plug of the loudspeakers to the soundcard.

Adjusting Volume Control Settings

1. Open Go into the Menu: "Start/Program/Accessories/Multimedia or Entertainment/Volume Control". If the program is not there, you can install it using the Windows CD-ROM, following these steps: "Start/Settings/Control Panel/Add-Remove Programs/Windows Setup/Multimedia" and ticking the "volume control" box. 2. Playback Settings - Go into the menu "Options/Properties" and tick the "Playback" box. - Tick the boxes of all the devices listed and click on "OK". To optimise sound recording and playback in TELL ME MORE: - Adjust the playback level using the level indicators for the two following columns: the first column named "Volume Control" and the column named "Sound" or "Wave". - To reduce background noise, click on "mute" in the "microphone" and "line in" boxes. - On the other hand, if you want to make a demonstration, and want to play your voice over the loudspeakers, do not click on the "mute" in the "Microphone" box. 3. Recording Settings - Go into the menu "Options/ Properties" and tick the "Recording" box. - Tick the boxes of all the devices showing and click on "OK". In Windows 98, if the recording control is not accessible, you should go into the menu "Start/ Settings/ Control Panel", double-click on "Multimedia" and click on the button placed in the recording section. To optimise recordings in TELL ME MORE: - Adjust the level of recording level using the level indicators of the first column named "Recording control" (if it is available) and the column named "Mic" or "Microphone". - Check that the box at the bottom of the column named "Mic" or "Microphone" is selected: it should be ticked if it is marked "selected" and not ticked if it is marked "mute". - De-select the other devices. Note: If the recording level is set too high, the background noise may be too strong. If it is too weak, the voice signal might also be too weak.

Windows Recorder
This enables you to test the recording functions of the soundcard in Windows , and the quality of recording and playing sounds directly in Windows. Running it Go into the menu Start/Program/Accessories/Multimedia or Entertainment /Sound Recorder If the program is not there, you can install it using the Windows CD-ROM from Start/Settings/Control Panel/Add-

Remove Programs/Windows Setup/Multimedia and tick the box Sound recorder. Using it

Double left arrow: rewind Double right arrow: fast forward Single arrow: playback Black rectangle: stop recording or playback Red dot: record

If problems occur: 1. If error messages occur when opening the Sound Recorder. a) message Sound Recorder settings have been changed by another program. As a result, Sound Recorder may not work correctly. Click Yes if you would like to fix this problem now, otherwise click No. In this case, clicking on ok should solve the problem. If the message always appears when restarting the computer when launching the recorder, proceed to the operations detailed in section b). b) message The sound card is in use by another application. If messages appear when opening the sound recorder or when attempting to record by clicking on the red button, search for the program which uses the recording function of the sound card and remove it from the starting programs of the computer. For computer experts, this can be done by pressing the <Ctrl-Alt-Sup> combination key. c) other messages Check the installation of the sound card under Windows (see section Installation of the sound card.) 2. If technical problems appear when running the sound recorder such as recording button not active or the position cursor not responding during the recording. Check the the installation of the sound card under Windows (see section Installation of the sound card), and re-install its drivers if necessary under Windows. 3. If after checking the connections of the headsets and the volume control settings the recorder still does not work, the problem may be due to a defective microphone; please contact us in this case. 4. If the recorder is running and Tell me More does not record your voice, proceed to the operations described in the section Tell me More does not hear me. If the Windows Sound recorder does not work, Tell me More will not be running correctly, since it uses the same properties as the Sound Recorder. We suggest you should contact your computer dealer.

Installation of the soundcard

Go into the menu: Start/Settings/Control Panel. Double-click on the System icon. Click on the Device Manager tab. Double-click on the heading: Sound, video and games controllers. The name of your soundcard will appear underneath. Check that there are no configuration problems represented by a yellow exclamation point or a red cross. If this is the case, contact your computer dealer.

Error message about the sound card at the start of Tell me More
When the program starts, an automatic detection of the sound car dis done. If an error message about the sound card appears while the sound card can be used correctly under Windows, that automatic detection should be disabled : - go in the Tell me More installation directory (c:\Tell me more NV\bin) - open the file "tmm.ini" using Notepad. - change the value of the KEYb_UseMixerDefault=FALSE key into KEYb_UseMixerDefault=TRUE - save the file - Start Tell me More

Problems during the speech recognition

Check the soundcard reference (see Installation of the soundcard). Some problems have been seen with the computers equipped with: Sound Max soundcard (especially Compaq computers) To solve the problem, you can change the recording format of TELL ME MORE. If it does not solve the problem, the soundcard drivers should be updated from the Compaq website. For compaq_notebook_presario_700, use the file SP20309_3035.exe., found on: ftp://club.auralog.com/Hotline/Drivers/sound_cards/SoundMax/compaq_notebook_presario_700/ Note: On Windows XP, if a serious error is reported when the computer is restarting, you must: Use the QuickRestore CD-ROM to reinstall the sound components. Update the soundcard drivers with the Compaq website. Then TELL ME MORE should work correctly.

Yamaha OPL3 SAx soundcard Update the drivers to version 4.06.2343 if possible. The drivers from the www.yamahayst.com site are suited to all computers except: IBM, Acer, Dell and Unika. Note: For Toshiba computers, the drivers on the website of Toshiba are correct. If the update of the drivers does not solve the problem, you can try to change the recording format of Tell me More : - go in the Tell me More installation directory (c:\Tell me more NV\bin) - open the file "tmm.ini" using Notepad. - change the value of the KEYb_UseMixerDefault=FALSE key into KEYb_UseMixerDefault=TRUE - save the file - Start Tell me More

Error messages during speech recognition

Refer to the internal errors section. If the errors are systematical, check that the sound card is the device selected by default to record the sounds : - on Windows 95/98 : go into start/settings/ control panel , select sound and audio devices - on Windows 2000/XP: go into start/ control panel , select sound and audio devices In audio , recording section, check that the default device corresponds to the sound card and not to a mdoem or a camera. In the multimedia settings, check that the sound card is declared in the Preferred deviceds Recording.

The computer does not hear my voice

Make the checks of the section Recording of the voice of the user in order to find the reason of the problem. If Windows Sound recorder works correctly but tell me More does not record the users voice, the automatic settings should be disabled : - go in the Tell me More installation directory (c:\Tell me more NV\bin) - open the file "tmm.ini" using Notepad. - change the value of the KEYb_UseMixerDefault=FALSE key into KEYb_UseMixerDefault=TRUE - save the file - Start Tell me More

The recording is of poor quality

The distance between your mouth and the microphone can affect recording quality. It is sometimes necessary to hold the microphone 20 cm from your mouth while speaking. It is sometimes necessary to check the volume control settings : refer to the Adjusting Volume Control Settings section If it is not enough, the automatic settings should be disabled : - go in the Tell me More installation directory (c:\Tell me more NV\bin) - open the file "tmm.ini" using Notepad. - change the value of the KEYb_UseMixerDefault=FALSE key into KEYb_UseMixerDefault=TRUE - save the file - Start Tell me More If a vocal modem is installed on your computer, it is best to deactivate the modem manager.

In free-to-roam mode, Tell me More does not accept my answers, although they are correct
If the recording quality is correct, check the acceptance level in Tell me More in the Options screen. The levels 1 and 2 correspond to a week acceptance level, whereas the levels 6 et 7 correspond to a very high acceptance level.

Other errors messages and problems

Problem in association Chinese/Japanese English (in American interface CD 505) To resolve your problem, please download this update for Tell me More Chinese / Japanese : Click on the following link : ftp://club.auralog.com/hotline/Tell_me_More_5_Chinese_Japanese/update/tmm.exe Then copy the file onto the folder : C:\TELL ME MORE CJ\Bin\ ( answer "YES" to replace the current file ). Use on a Chinese Windows If the program is used on a Chinese Windows chinois, there is a problem to display the grammar points. In that case, contact us to get some specific files. Problem accessing "an unnamed file" Temporary data access problem. If the problem does not occur frequently, it cannot be solved. Can occur when there are problems reading the CD-Rom for Tell me More general public. Or for Tell me More Pro, problem of network flow. Message "runtime error" May be due to a problem of accessing the data: Example: Written Expression, on the Italian CD-Rom beginner CD_L502It1, 5th lesson. In this case, send a CD-Rom of higher version, CD_L503It1 and higher. Message "memory cannot be read" Most of the time, due to a problem to read the cd-rom. Random errors, essentially in the phonetic activity That screen is compound of numerous elements ; On computers of last generation, it is sometimes necessay to wait a few seconds between the entry in the screen of the choice of phonems and the selection of one phonem. An error message "kernell32" appears when exiting the software. The problem can occur with some versions of "Panda Antivirus" lower than 6.08. Contact Panda Software

(technical Support to obtain an updated version: 08.25.06.01.06 (0.99frs the minute).) Belgique - Mechelsesteenweg 311 - 1800 Vilvoorde Belgique Tl. : 00 32 2 756 0880 - Fax : 00 32 2 253 3224 Panda E-mail : belgium@pandasoftware.com Technical support : (02) 756 0888 | Fax: (02) 253 3224 E-mail : techsupport.belgium@pandasoftware.com SUISSE - Route Champ-Colin, 10 - 1260 Nyon Suisse Tl. : 00 41 22 99 48 949 / 00 41 878 800 680 - Fax : 00 41 878 800 962 Panda E-mail : switzerland@pandasoftware.com Technical support: 022 22 99 48 949 | Fax: 022 878 800 962 E-mail : techsupport.switzerland@pandasoftware.com Random problems Windows NT Under Windows NT, if some random problems with blue screen appear, during orafter the use of Tell me More, then Windows NT should be updated with SP6. Error message after 10 minutes of use of Tell me More The problem can come from Vobsub. The corresponding codec should be updated.

Technical Support
In case of problems to install or use TeLL me More : Refer to the files in the AurDoc directory of the CD-ROM. Refer to the FAQ that are updated on the www.auralog.com, web site, section Technical support ). Or contact your distributor in the country where you have purchased the program. The technical support of Auralog can be contacted :

support@auralog.com

Auralog S.A. - 6, rue Jean-Pierre Timbaud - 78180 Montigny-le-Bretonneux - France Tl. : +33(0)1 30 07 12 12 - Fax : +33(0)1 30 07 12 01 www.auralog.com