Mike Carroll

912 W Lloyd St Pensacola FL 32503 Tel: 414 975 8876 Email: mecarro@gmail.com

HR Generalist - Training Manager

Focused and dynamic senior management professional with extensive credentials and experience aligning HR/training and business management plans. Diverse background consisting of senior management positions encompassing the creation of innovative, effective leadership training for a variety of industries. Qualifications include:

Excellent leadership and organizational relationship skills, enabling consensus based decision making. Strong business and analytical skills to improve business process and systems for maximum effectiveness and efficiency. Expert organizational skills that include the ability to successfully assess and organize talent to optimize performance. Skilled in financial management strategies including forecasting, budget setting, and risk mitigation. Outstanding communication skills: equally comfortable at communicating business solutions with business stakeholders. Experienced in every role of training and support including, design, development, testing, implementation, and ongoing support. Solid record of aligning training organizations with strategic business objectives to achieve bottom-line results.

KEY COMPETENCIES
Strategic Planning Business Process Analysis Project Design & Management Master Facilitator Organizational Leadership Instructional Design Enterprise Resource Planning Change Management Six Sigma Inclusion & Diversity Budgets, & Cost Controls

PROFESSIONAL EXPERIENCE
Cargill, Milwaukee WI 2011 Present HR /Training Manager Accountable for all training senior level down, working closely with operations to identify gaps in leadership training using GAP analisis Accomplishments Identified gaps in leadership among supervisors using a needs analysis designed 6 week training program to help bridge the gap and help management work more efficiently, Identified and implement solution to address high turnover levels. Worked with executive management to develop and maintain better employee engagement during the first 90 days of employment. First year savings estimated at $250,000. Led monthly training Steering Committee meetings comprised of executive and functional management. Established mentoring program for senior members of staff. . Establish development and recruitment plans to build a high performance team. K-Mart, Milwaukee WI 2009 2011

Assistant Store Manager (soft and hard lines) Complimented general manager with running the day to day operations of the store, proficient in front and back operations. Accomplishments Introduce and implement work schedule rotation to suit everyone.
Continually reached sales targets and increased profits plus 20% first 6 months. Had the top selling apparel for 2 consecutive quarters region wide. Completely reorganized the back room making space for 9 additional pallet spaces. Overseeing stock control and receiving orders, conducted daily store walks checking outs. Oversaw inventory control with great success.

Wal-Mart stores inc, Bentonville AR

2004 2009

Regional Manager - Training Worked alongside 3 RVPs to identify training initiatives and support 18 field based training managers To align the business needs of the customer and the strategic goals of the company. . Accomplishments Identified changes and trends within training industry, and interpreted to senior management. Performance consulting to identify performance issues at plant level, research results interpreted to senior management and implement corrective measures to ensure compliance along with timely follow up. Determine long-term training needs, and developed a strategy for implementing them at plant level, consulting with upper management and SMEs in the field. Participated with other executive-level management in business planning-long and short term. Analyze and implemented improvement solutions for high turnover plants. Developed and presented two 5 day training seminars educating senior leadership in India on leadership development and succession planning. Was the only regional training manager challenged for the task. Developed and implemented several courses mandated by OSHA complimented with slides, leader and participant guides. Training was adopted logistics wide Developed and implemented leadership seminar for training managers in three regions, all within budget, and without impacting operations, became a standard for logistics training. Co-facilitated 3 day seminars for supervisors in the field, identified most accessible locations, booked all travel and worked closely with RVPs and GMs to keep under budget but offer high facilitated leadership training. Was chosen to be on the beta team for live training broadcasts country wide reaching up to 2000 associates. Conduct in plant training audits at plant level, checking for company compliance at federal and state level. Diversity and Inclusion certified. Invited to contribute to ASTD certification exam, spent 3 days working with other leaders in the training field to contribute and access the exam questions. Build detailed profiles of each competitor in the market, focusing especially on their relative competitive strengths and weaknesses using SWOT analysis 2000 2004

Wal-Mart stores inc Denton TX

Training Manager Responsible for all ensuring all compliance training was conducted in a timely manner for every stakeholder in the plant, along with conducting over 1000 structured interviews in 2 from the ground up start-ups. Accomplishments Responsible for conducting training in orientation. Conducted bi-weekly Leadership development training to all manager and supervisors. Developed and facilitated train-the-trainer program and ensured that each department had adequate T3 trainers, would reevaluate each departments needs for more trainers and conduct training. Conducted self-audits to ensure 100% passing rates. Enhanced customer satisfaction and revenue growth by providing exemplary customer service and solutions. Successfully directed resources to meet customer requirements and service HR/Training goals. Worked closely with HR

EDUCATION
Master of Business Administration, Management Emphasis London School of Economics, London UK