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REPORT CARD
________________________________
Prepared by
Colorado Hospital Association
Hospital Report Card Implementation Committee
May 15, 2007
TABLE OF CONTENTS
COLORADO HOSPITAL REPORT CARD
I. Preamble.............................................................................................................................3
II. Purpose of the Plan ..........................................................................................................3
III. Structure............................................................................................................................ 4
A. Colorado Department of Public Health and Environment (CDPHE)............................ 4
B. Colorado Hospital Association (CHA) ..............................................................................5
C. Hospital Report Card Implementation Committee .........................................................5
D. Performance & Quality Coalition .....................................................................................6
E. Communications Work Group......................................................................................... 6
F. Focus Groups and Consumers ......................................................................................... 6
IV. Process for Selection of Measures ................................................................................ 7
A. Process for Submission of New Measures ...................................................................... 8
B. Process for Inclusion of New Measures...........................................................................9
V. Process for Data Analysis ............................................................................................... 9
VI. Process for Annual Release of Data.............................................................................. 9
VII. Phase I (2007) .................................................................................................................10
A. Implementation Timelines ..............................................................................................10
B. Phase I Measures............................................................................................................... 11
VIII. Phase II..............................................................................................................................13
A. Balanced Scorecard Approach ..........................................................................................13
B. Efficiency of Care.............................................................................................................. 14
C. Hospital-Acquired Infection Measures ............................................................................15
D. Pediatric Measures ............................................................................................................15
IX. Annual Evaluation of Effectiveness .............................................................................16
X. Barriers to Implementation ..........................................................................................16
XI. Continuous Efforts to Improve Care ........................................................................... 17
XII. Appendix .......................................................................................................................... 18
A. Measure Definitions (reported by county) ...................................................................... 18
B. Measure Definitions (reported by individual hospitals) ............................................... 24
C. Hospital Report Card Implementation Committee (current as of 5.15.07)....................31
D. Performance & Quality Coalition (current as of 5.15.07)................................................33
E. List of Common Acronyms............................................................................................. 34
F. Relevant Links for Inclusion on Report Card Website...................................................35
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I. Preamble
The Colorado Hospital Report Card has the primary purpose of ensuring that
statewide hospital data and clinical outcomes are made available to the general
public in a clear and usable manner. The public disclosure of this data will be
made available on an internet website in a manner that not only allows
consumers to conduct an interactive search to compare information from specific
hospitals, but will also provide appropriate guidance on how to use and
understand the data. The Colorado Hospital Report Card will utilize
standardized quality and clinical outcome measures that are endorsed by national
organizations, with established standards to measure the performance of
healthcare providers and hospitals.
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hospitals throughout the state to ensure a process of accountability for hospital
practices and development of quality improvement initiatives for best delivery of
healthcare in Colorado.
III. Structure
The organizational chart and accompanying description of each party defines the
flow of responsibility for the implementation plan of the Colorado Hospital
Report Card.
Colorado Hospital
Association
4
including approving a framework, executing the implementation plan,
monitoring progress and the development of future work.
5
D. Performance & Quality Coalition
The Performance & Quality Coalition is responsible for facilitating the
development and long term progress of the Colorado Hospital Report Card by
acting in an advisory capacity to the Hospital Report Card Implementation
Committee. The Performance & Quality Coalition is composed of a broad
membership from the healthcare community including representatives of
hospitals, quality improvement organizations, CDPHE, payers, purchasers
and the business community (see appendix D).
6
on surveying consumers as they are the targeted population for the utilization
of the report card.
As a general rule, only measures that have met certain criteria will be considered
for inclusion in the Colorado Hospital Report Card. This criteria has been
defined by quality improvement experts and other related professionals to ensure
that the Colorado Hospital Report Card meets the objectives and goals set forth by
the implementation plan.
7
The defined criteria established by the Hospital Report Card Implementation
Committee include:
• The collection of data and definition of measures must be consistent and
unambiguous across all Colorado hospitals.
• The measures and accompanying definition must be understandable and
usable to the public.
• The measures must be reliable (consistent) and valid (precise, logical).
• The measures must have statistical significance when used for
comparison of hospitals.
• The measures must be actionable by hospitals and/or medical staff.
• The measures must be endorsed by quality standard groups (e.g. National
Quality Forum, National Association of Children’s Hospitals and Related
Institutions).
• The measures must be applicable to current public health and healthcare
goals for quality improvement.
All parties defined in the flow chart have a responsibility of ensuring that both
the selection criteria and current designated measures meet the changing
needs of consumers and are applicable to the current needs and concerns of
public health.
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of all proposed measures will be maintained and included in an annual report
to CDPHE.
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the process of releasing annual data is such that it ensures that this information is
easily accessible, readily available and widely publicized. The release of annual
data to all Colorado hospitals will occur prior to the official release of data and
results to the public as stipulated by House Bill 06-1278. This data will be given
to all Colorado hospitals one month prior to the public release to provide an
opportunity for thorough review and comment from all hospitals.
10
• October 15, 2007
Submit the Colorado Hospital Report Card plan to the executive
director of CDPHE for approval of the public disclosure of data.
• November 30, 2007
Publish the Colorado Hospital Report Card to the general public as
stipulated by House Bill 06-1278.
B. Phase I Measures
Data that will be used in the Colorado Hospital Report Card is collected and
compiled by the Colorado Hospital Association on an ongoing basis from all
acute care hospitals in Colorado. Phase I of the Hospital Report Card will be
inclusive of data from 2004, 2005 and 2006.
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2. AHRQ Volume Measures
• Abdominal Aortic Aneurysm Repair (AAA)
• Carotid Endarterectomy (CEA)
• Coronary Artery Bypass Graft (CABG)
• Percutaneous Transluminal Coronary Angioplasty (PTCA)
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4. Other Quality Measures
a. AHRQ Patient Safety Measures
• Decubitus Ulcer Rate
• Deep Vein Thrombosis (DVT) or Pulmonary Embolism (PE)
Rate, postoperative
• Sepsis Rate, postoperative
b. Hospital-Acquired Infection Measures
c. Pediatric Measures
VIII. Phase II
A. Balanced Scorecard Approach
The long term goal for the Colorado Hospital Report Card is for it to be
comprised of a comprehensive set of measures that address various aspects of
quality improvement. The Hospital Report Card Implementation Committee
has identified possible areas of focus for the next phase of the report card,
however other areas that have not yet been identified in this implementation
plan can be considered for inclusion in future iterations of the report card
provided they meet the criteria outlined in section I.V. and speak to the
balanced scorecard approach of this implementation plan.
1. Clinical Quality
• AHRQ Quality Measures
• AHRQ Prevention Measures
2. Patient Safety
• AHRQ Patient Safety Measures
• Hospital-Acquired Infection Measures (as reported by Colorado
hospitals)
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3. Patient Satisfaction
• U.S. Department of Health and Human Services (HHS) Hospital
Consumer Assessment of Health Providers and Systems Survey
(HCAHPS) Measures
4. Best Practices
• Centers for Medicare & Medicaid Services (CMS) Core Measures /
HHS Hospital Compare
• IHI 100,000 Lives Campaign
• IHI 5 Million Lives Campaign
5. Efficiency of Care
B. Efficiency of Care
As it pertains to the Colorado Hospital Report Card, efficiency of care will be
defined as a measure of quality of care in combination with healthcare
resource use. Currently, measures that are used to evaluate efficiency rely on
proxies for measuring efficiency and costs of care such as hospital charges and
average length of stay. It has not been demonstrated that these proxies
accurately reflect resource use, especially given the consideration of various
confounders that may influence outcomes.
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the defined selection criteria set forth in section I.V. and have been endorsed
by recognized quality standard groups as valid and reliable measures.
D. Pediatric Measures
Current pediatric quality measures, such as those published by AHRQ, have a
significant risk of misinforming the public since these measures are mostly
an assessment of rare events. The incidence rate of rare event measures have
the potential to be aversely biased in institutions caring for high-risk
individuals, which may result in unintentional misinformation to the general
public about health quality measures in these specific hospitals.
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appropriately adjust risk will be considered for inclusion in the Colorado
Hospital Report Card on an annual basis provided they meet the defined
criteria set forth in section I.V. and are recognized by quality standard groups
as valid and reliable measures.
X. Barriers to Implementation
At the time of presentation of the implementation plan to the Governor, the
President of the Senate and the Speaker of the House of Representatives, the
Hospital Report Card Implementation Committee has not identified any barriers
that may hinder the implementation of House Bill 06-1278.
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XI. Continuous Efforts to Improve Care
CDPHE and CHA are committed to the continuous improvement of healthcare
quality and patient safety improvements. CDPHE and CHA will continue to
collaborate with various outside entities to ensure that new quality improvement
efforts and best practice opportunities are reviewed on an annual basis.
17
XII. Appendix
A. Measure Definitions (reported by county)
1. Amputation Admission Rate, lower extremity, diabetic patients
(AHRQ Prevention Quality Measure)
18
3. Appendicitis Admission Rate, perforated
(AHRQ Prevention Quality Measure)
19
• Rate Calculation - Calculated as number of admissions for COPD per
100,000 population.
20
• Rate Calculation - Calculated as number of admissions for diabetes
(long term complications) per 100,000 population.
21
medical condition in which there is narrowed room in the arteries,
thereby causing difficulty in blood flow. The complications associated
with hypertension increase the risk of heart attack, heart failure, stroke
and kidney failure.
22
14. Urinary Tract Infection (UTI) Admission Rate
(AHRQ Prevention Quality Measure)
23
B. Measure Definitions (reported by individual hospitals)
24
• Justification - Carotid endarterectomy (CEA) is a fairly common
procedure that requires proficiency with the use of complex
equipment; technical errors may lead to clinically significant
complications, such as abrupt carotid occlusion with or without
stroke, myocardial infarction and death.
25
• Justification - Coronary artery bypass graft (CABG) requires proficiency
with the use of complex equipment; technical errors may lead to
clinically significant complications, such as myocardial infarction,
stroke and death.
8. Craniotomy Mortality
(AHRQ Risk-Adjusted Mortality Rate, Procedure Measure)
26
• Rate Calculation - Decubitus ulcer rate is calculated using cases of
decubitus ulcer per 1,000 discharges with a length of stay of four or
more days.
27
12. Hip Fracture
(AHRQ Risk-Adjusted Mortality Rate, Condition Measure)
28
• Justification - Percutaneous transluminal coronary angioplasty
(PTCA) is a relatively common procedure that requires proficiency
with the use of complex equipment; technical errors may lead to
clinically significant complications.
16. Pneumonia
(AHRQ Risk-Adjusted Mortality Rate, Condition Measure)
29
18. Pulmonary Embolism (PE) Rate, postoperative
(AHRQ Patient Safety Measure)
20. Stroke
(AHRQ Risk-Adjusted Mortality Rate, Condition Measure)
30
C. Hospital Report Card Implementation Committee (current as of 5.15.07)
• Donna Kusuda (chair)
VP, Quality Improvement & Patient Safety
HCA/HealthONE
• Scott Anderson
Vice President of Professional Activities
Colorado Hospital Association
• Crystal Berumen
Project Director, Patient Safety Initiatives
Colorado Hospital Association
• Lisa Camplese
VP, Clinical Quality and Care Coordination
Centura Health
• Cathy Dill
Director of Quality Management
Estes Park Medical Center
• Gail Finley-Rarey
Chief of Acute, Primary, Community-based Service and Occurrence
Reporting Section, Health Facilities and EMS Division
Colorado Department of Public Health and Environment
• Teresa Fisher
Patient Safety Specialist
The Children’s Hospital
• Donna Marshall
Executive Director
Colorado Business Group on Health
• Elaine Massie
Director of Quality Improvement / Risk Management
Platte Valley Medical Center
• Kendra Moldenhauer
Manager, Patient Safety and Quality
Denver Health
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• Janet Pogar
Director of Contracting
Anthem Blue Cross
• Danielle Seymour
Quality Decision Support
Exempla Healthcare
• Judy Sikes
Director of Accreditation / Medical Staff Services
Parkview Medical Center
• Kristin Stocker
Coordinator of Regulatory Affairs
University of Colorado Hospital
• Mack Thomas
Director, Performance Management
Centura Health
• Debbie Welle-Powell
Vice President, Payer Strategies & Legislative Affairs
Exempla Healthcare
• Judy Zuccone
Director of Quality Services
Yampa Valley Medical Center
32
D. Performance & Quality Coalition (current as of 5.15.07)
• Anthem Blue Cross
• Banner Health
• Colorado Department of Public Health and Environment
• COPIC Insurance
• Centers for Medicare and Medicaid Services
• Centura Health
• Colorado Association of Health Plans
• Colorado Business Group on Health
• Colorado Foundation for Medical Care
• Colorado Health Institute
• Colorado Hospital Association
• Colorado Medical Society
• Exempla Healthcare
• HCA/HealthONE
• Physician Health Partners
• Platte Valley Medical Center
• United Healthcare
• University of Colorado Hospital
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E. List of Common Acronyms
• AHRQ, Agency for Healthcare Research and Quality
• CDPHE, Colorado Department of Public Health and Environment
• CHA, Colorado Hospital Association
• CMS, Centers for Medicare and Medicaid Services
• HCAHPS, Hospital Consumer Assessment of Health Providers and
Systems Survey
• HHS, U.S. Department of Health and Human Services
• IHI, Institute for Healthcare Improvement
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F. Relevant Links for Inclusion on Report Card Website
• Agency for Healthcare Research and Quality (AHRQ),
www.qualitymeasures.ahrq.gov
• Centers for Disease Control (CDC), www.cdc.gov
• Centers for Medicaid and Medicare (CMS), www.cms.hhs.gov
• Institute for Healthcare Improvement (IHI), www.ihi.org
• The Joint Commission (JCAHO), www.jointcommission.org
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