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enVision Storage

Neil Hurst, Andy Melton


January 15, 2009

Product Quality Review RSA IEM Presentation


Agenda

NAS-3500 and NAS-7000


Overview of configuration Filesystems, volumes, disks, CIFS server and shares, users RSA integrated What to do and what not to do, process for notifying EMC CE of install EMC provided storage How to configure Basic troubleshooting

DAS-2000
Overview of configuration RSA integrated only Basic troubleshooting

50-series storage
Overview Basic troubleshooting

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NAS-3500 and NAS-7000

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Overview of Configuration

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Overview - Platform Tiered Storage


Internal Disks DAS2000 NAS3500

Low End ES Series

Log Storage

Optional

Optional

High End ES Series

Log Storage

Optional

LS Series

Log Storage

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Overview - Platform Tiered Storage


Internal Disks
Operating System

DAS2000

NAS3500

Low End ES Series

enVision Log Storage

High End ES Series

Operating System enVision Log Storage

Optional

Optional

Optional

Operating System

LS Series

enVision Log Storage

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enVision Architecture ES

LAN

Network Management Port

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enVision Architecture LS / EA

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DAS and NAS


Direct Attached Storage

1 server connected to 1 storage unit (group of disks)


Used for enVision ES

Network Attached Storage


Multiple servers connected to 1 storage unit Used for enVision ES, LS and EA

enVision LS and EA
Local Collectors write to storage Data Server reads from storage (same location)

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Overview of configuration
Initial Configuration Number of Disk Drives RAID Level Add-on Capacity (Total)

15 drives
RAID 5 RAID Groups RAID Types 0 8 4+1 8+1

30 drives
RAID 5 RAID Groups 0,9 8,10 RAID Types 4+1 8+1

15 drives
RAID 5 RAID Groups 0,9,11 8,10,12 RAID Types 4+1 8+1

30 drives
RAID 5 RAID Groups 0,9,11,13 8,10,12,1 4 RAID Types 4+1 8+1

RAID Group binding (only 4+1 or 8+1 RAID 5)

One drive as a spare Number of LUNs per RAID Group Automatic Volume Management Two Yes FS Name File Systems and sizes Vol 0 Vol 1 Vol 2 Vol 3 iSCSI LUN Quorum Size 950 GB 690 GB 690 GB 690 GB 1 GB

Two drives as spares Two Yes FS Name Vol 0 Vol 1 Vol 2 Vol 3 Quorum Size 1.9 TB 1.4 TB 1.4 TB 1.4 TB 1 GB

Three drives as spares Two Yes FS Name Vol 0 Vol 1 Vol 2 Vol 3 Quorum Size 2.9 TB 2.1 TB 2.1 TB 2.1 TB 1 GB

Four drives as spares Two Yes FS Name Vol 0 Vol 1 Vol 2 Vol 3 Quorum Size 3.8 TB 2.8 TB 2.8 TB 2.8 TB 1 GB

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RSA Integrated Storage

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RSA integrated
Support Model

Premium Maintenance Contract for the NS20 hardware and software After installation
EMC Customer Service field personnel will maintain the EMC 40U rack, the Celerra NS20 hardware and the Celerra NAS code EMC Customer Service will be responsible for the replacement of failed parts on the Celerra NS20, and for Celerra NAS code upgrades RSA Customer Care will maintain the RSA enVision software and Dell hardware

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RSA Integrated
CE Responsibilities

Connect the AC power to the EMC rack.


Boot the NS20. There is no connection between the NS20 Data Movers and the customers LAN. The Data Movers are only connected to the Dell servers in the same rack. Attach the Control Station to the customers network. Configure and test the phone home connection. Explain to the customer how to monitor and manage the NS20 with Celerra Manager via the control station. Work with the EMC Installed Base Group (IBG) to update the installed base configuration in CSI. Verify there is a site message stating that the NS20 is part of the RSA enVision solution.

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EMC Provided Storage

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EMC provided storage

EMC Storage compatible with RSA enVision

EMC Celerra NS Series / Integrated


NS20, NS40, NS80

EMC Celerra NS Series / Gateway


NS40G, NS80G

EMC Celerra NSX Gateway

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EMC provided storage


Minimum requirements for EMC Celerra hardware, per enVision LS site:

Minimum number of Data Movers = 1 (dedicated to RSA enVision storage)

Recommended number of Data Movers = 2 (1 active, 1 failover)


Minimum of 15 FC HDDs. HDD capacity depends on the data storage capacity required. Dedicated 1 Gb network interface per Data Movers

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EMC provided storage


CIFS Server Parameters

IP address = 10.203.2.101 (Must be connected to the private switch) Subnet = 255.255.255.0 DNS Server = 10.203.2.11 (D-SRV IP address) CIFS Server authentication = Local users NTP Server = 10.203.2.11 (D-SRV IP address)

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EMC provided storage


Local Users
Username NIC_System Master NIC_sshd NIC_sftp Password n!0A6y_7tbE9z3 themaster01 1937Partanna1985 1937Partanna1985

File Systems/CIFS Shares Combinations

File system name vol0 vol1 vol2 vol3

CIFS share name vol0 vol1 vol2 vol3

Server type D-SRV LC1 LC2 LC3

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enVision and EA
Configure the iSCSI service to run over the same IP address as CIFS. Configure NAS to have one iSCSI volume of size 1024 MB.

Configure iSCSI volume to have one target, at LUN 0.


Configure the iSCSI service to support discovery on port 3260. Configure the iSCSI service to support multiple logins. Add the following IQN names to allow them access to the iSCSI LUN 0:

iqn.2006-01.nic.niceacluster:CA1.niceacluster.nic iqn.2006-01.nic.niceacluster:CA2.niceacluster.nic iqn.2006-01.nic.niceacluster:CA3.niceacluster.nic iqn.2006-01.nic.niceacluster:CA4.niceacluster.nic iqn.2006-01.nic.niceacluster:CA5.niceacluster.nic iqn.2006-01.nic.niceacluster:CA6.niceacluster.nic iqn.2006-01.nic.niceacluster:CA7.niceacluster.nic iqn.2006-01.nic.niceacluster:CA8.niceacluster.nic iqn.2006-01.nic.niceacluster:DS1.niceacluster.nic iqn.2006-01.nic.niceacluster:DS2.niceacluster.nic

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Basic Troubleshooting

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NS22 Cabling
Cabling Diagram

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NS22 Rear Components

046-002-597_A02

EXP

PRI

No Serviceable Parts Within Ne contient pas de pieces reparables No contiene piezas reparables Enthalt keine reparierbaren Teile Non contlene parti riparabili

2 MIN

1 5

2 6

046-002-000

Switching Power Supply Control Station


CS MGMT

A
10/100

10/100

Storage Processors Datamovers

SP B
10/100

SP

B BE 0
cge 0 cge 1 cge 2

0 Fibre

1 Fibre

BE 0
10/100

cge 3 A

cge 0

cge 1

cge 2

SP

Blade 3

B BE 0 BE 1 Aux 0 Aux 1 BE 0 BE 1 Aux 0 Aux 1

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046-002-597_A02

EXP

PRI

PRI

EXP

Disk Array Enclosure

PRI

EXP

7 3

6 2

5 1

4 0

7 3

6 2

5 1

4 0

No Serviceable Parts Within Ne contient pas de pieces reparables No contiene piezas reparables Enthalt keine reparierbaren Teile Non contlene parti riparabili

2 MIN

0 Fibre

1 Fibre

SP A Blade 2

cge 3

NS22 Rear Components contd

046-002-597_A02

EXP

PRI

No Serviceable Parts Within Ne contient pas de pieces reparables No contiene piezas reparables Enthalt keine reparierbaren Teile Non contlene parti riparabili

2 MIN

1 5

2 6

046-002-000

SPS CS
CS MGMT

A
10/100

10/100

SP
10/100

SP

B BE 0
cge 0 cge 1 cge 2

0 Fibre

1 Fibre

BE 0
10/100

cge 3 A

cge 0

cge 1

cge 2

SP

B BE 0 BE 1 Aux 0 Aux 1 BE 0 BE 1 Aux 0 Aux 1

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046-002-597_A02

EXP

PRI

PRI

EXP

DAE

PRI

EXP

7 3

6 2

5 1

4 0

7 3

6 2

5 1

4 0

No Serviceable Parts Within Ne contient pas de pieces reparables No contiene piezas reparables Enthalt keine reparierbaren Teile Non contlene parti riparabili

2 MIN

0 Fibre

1 Fibre

cge 3

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NS22 Rear LED Indicators


Normal operation
046-002-597_A02

EXP

PRI

No Serviceable Parts Within Ne contient pas de pieces reparables No contiene piezas reparables Enthalt keine reparierbaren Teile Non contlene parti riparabili

2 MIN

1 5

2 6

046-002-000

SPS CS
CS MGMT

A
10/100

10/100

SP
10/100

SP

B BE 0
cge 0 cge 1 cge 2

0 Fibre

1 Fibre

BE 0
10/100

cge 3 A

cge 0

cge 1

cge 2

SP

B BE 0 BE 1 Aux 0 Aux 1 BE 0 BE 1 Aux 0 Aux 1

enVision Storage Training 1/15/09

046-002-597_A02

EXP

PRI

PRI

EXP

DAE

PRI

EXP

7 3

6 2

5 1

4 0

7 3

6 2

5 1

4 0

No Serviceable Parts Within Ne contient pas de pieces reparables No contiene piezas reparables Enthalt keine reparierbaren Teile Non contlene parti riparabili

2 MIN

0 Fibre

1 Fibre

cge 3

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Storage Processor / Data Mover LED Behavior

Initial Power On

Power LED = on, Fault LED = off Power LED = on, Fault LED = 0.25 Hz blink rate Power LED = on, Fault LED = 1 Hz blink rate Power LED = on, Fault LED = 4 Hz blink rate Power LED = on, Fault LED = off

BIOS Test
POST Test & Extended POST Test OS Boot and Driver Load

Successful SP Boot
The SPs and data movers take approximately 5 to 10 minutes to successfully boot. At this point, the power LED should be solid green and the fault LED should be off. If any other status is showing other than this, call EMC support.

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How to power down a Celerra NS20


Do the following before you power down the Celerra NS20 Notify all users of the planned powerdown several days in advance when possible Inhibit all logins and notify all users several minutes in advance of the impending powerdown Log out all users Log in to the Control Station as root, using a Telnet or SSH session. To perform a planned powerdown, you must be within close proximity to the server. To halt the Celerra server, type:
# /nasmcd/sbin/nas_halt now ARE YOU SURE YOU WANT TO CONTINUE? [ yes or no ] : # yes Sending the halt signal to the Master Control Daemon...: Done . . Halting system... flushing ide devices: hda hdd Power down.

It can take as long as 20 minutes to halt the server, depending on the number of blades and the size of the database. Wait until the command completes before continuing.

Disconnect the blade enclosure power cords from the power distribution units (PDUs). Turn off (0 position) the power switch on the standby power supplies (SPSs) and wait at least one minute to allow the storage system to write its cache to disk. Make sure the supplys power indicator is off before continuing. Disconnect the DAE3P power cords from the PDU. If no components other than the NS20 are in the cabinet, turn off the cabinet circuit breakers.

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Celerra Manager
Connect to the GUI interface (Celerra Manager)

http://<control station IP address> Default username / password = nasadmin / nasadmin

Note: for RSA configured NAS the default CS IP is 10.203.2.100

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Celerra Home Status


The Celerra status page should show OK.

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Data Movers
Status of the data movers

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File Systems
The following file systems should be displayed
Name iscsi_quorum_fs Vol0 vol1 vol2 vol3 Storage Capacity 1.0 GB 960 GB * / 1.9 TB * 690 GB * / 1.3 TB * 690 GB * / 1.3 TB * 690 GB * / 1.3 TB * Data Movers server_2(R/W) server_2(R/W) server_2(R/W) server_2(R/W) server_2(R/W)

* Sizes may differ depending on NAS disk size

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File Systems - Mounts

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CIFS CIFS Shares

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CIFS CIFS Servers

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ISCSI LUNs

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ISCSI Targets Properties (Target)


enVision EA Systems Only

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ISCSI Targets Properties (LUN Mask)


enVision EA Systems Only

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DAS-2000

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Overview of configuration
Power supply fault Power supply On/off Cooling fault

DAS-2000

EMC CLARiiON AX4-5 1 iSCSI SP 12 * 750GB 7.2K RPM HDDs Pre-configured


2 * Windows partitions G: and H:

Expansion DAE SP management iSCSI SP power

SP fault

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Basic Troubleshooting

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AX4 LED Indicators - front

LED Disk drive activity

Quantity 1 per disk drive

State Blue Alternating blue/amber Solid amber

Meaning The drive in online (flickers with activity) Indicates drive is faulty Drive is faulted AC power, normal activity Enclosure has a faulted component. Check disk and rear status lights

System Power System fault

1 per system 1 per system

Blue Amber

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AX4 LED Indicators - rear

Power supply fault Power supply On/off Cooling fault

SP management

iSCSI

SP power LED

SP fault LED

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AX4 LED Indicators rear contd

Power supply fault Power supply On/off Cooling fault

Expansion DAE SP management iSCSI

SP fault

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AX4 LED Indicators - rear


LED SP power Quantity 1 per SP State Solid green Blinking green Off SP fault 1 per SP Solid amber Off Meaning SP is running normally Operating system is booting No power or shutting down SP has encountered a problem SP is operating normally of is shut down On the left, indicates an established link On the right, indicates normal activity On the left, indicates an established link On the right, indicates normal activity

SP management

Solid green
Blinking green

iSCSI

2 per SP

Solid green Blinking green

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AX4 LED Indicators - rear contd


LED Power supply fault Quantity 1 per power supply State Solid amber Blinking amber Off Power supply on/off 1 per power supply Solid green Off Solid amber Off Meaning Power supply is faulted Power supply is not seated Indicates normal activity Indicates AC power and normal activity No AC power Indicates a cooling failure Indicates blower is operating normally

Cooling Fault

1 per power supply/cooling module

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Navisphere Express
Login to Navisphere Express

Default IP address is 10.203.3.90

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Storage System Information

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Disk Pools
There should be 2 disk pools sized at 1375.48GB

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Virtual Disks
There should be 2 LUNS listed here with sizes of 1375GB each

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Hot Spares
There should be one hot spare configured as shown

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Servers

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Connections

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50-series Storage

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Storage Options
DAS

Promise array
SCSI connection No longer sold Currently supported for customer on contract only

NAS

EMC Celerra NS
CIFS connection

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Basic Troubleshooting

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Cabling
Ensure both the appliance and storage array are powered off. Connect the Promise storage array (Vtrak m500p) to the NIC appliances Adaptec SCSI port on the rear, lower right hand corner. Power on the Promise array and let it fully spin up and initialize the program. This process takes at least 3 minutes. Power up the NIC appliance while watching during POST for the Adaptec controller BIOS Enter the Adaptec SCSI Select BIOS Utility, by pressing CTRL-A when prompted
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Configuration
Using the down arrow, select Channel B for configuration AIC-7902 B at slot 00 01 :02 :01 and press Enter

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Configuration contd
Select Configure/View SCSI Controller Settings and press Enter to select option.

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Configuration contd
Using the down arrow Select SCSI Device Configuration and press Enter

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Configuration contd
Under SCSI ID #0, change the parameter, Sync Transfer Rate (MB/Sec) from 320 to 160 NOTE: If 2 storage arrays are daisy chained together, then SCSI ID #1 should be changed also. Press Enter once to get the drop down box. Then using the down arrow, select 160 and press Enter again Press the Escape key twice to exit the menu When prompted to Save Changes, use the up arrow to select Yes and press Enter to continue. Press the Escape key twice to exit the menu When prompted to Exit the Utility use the up arrow to select Yes and press enter to Exit. The system will continue to boot
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Configuration contd

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Configuration contd

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