2013

my Studies @ Unisa
plan, connect and study
undergraduate higher certificates, diplomas & degrees honours degrees, postgraduate certificates & diplomas

important

Contains

information

new

and rules

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Index
Plan

The Unisa Student Walk

2 4 6
8 9 10 12 13

A quick look at my Studies @ Unisa

Get an overview Schedule for success Buy your books Go online Re-admission in 2014

Connect
Create your academic support network Online support Telecentres with internet access Facebook and Twitter Unisa Radio Unisa student support services Work-integrated learning e-Tutorials Tutorials Academic literacies centres Counselling Libraries Regional centres Student Affairs Student Representative Council (SRC) Student development Students with disabilities Student funding

14
16 17 18 21 21 20 22 22 22 25 27 30 40 44 44 44 45 45

Study
Study methods Assignments Examinations Managing stress

43
48 54 60 66

Bursaries and loans Student rules and disciplinary codes Order form for stationery

68 74 106

The Unisa Student Walk

The Student Walk is a unique four-stage journey each Unisa student must make to comply with requirements, maximise their Unisa experience and ultimately succeed at Unisa. Here are the stages: Choose & apply Register Teach & learn Graduate & lifelong learning

Stage 1: Choose & apply

Before applying you must decide whether Unisa and you are a good match. This is the stage where you choose a career path, decide on a qualication and then apply for admission during the prescribed application periods. You can apply online at Unisa regional offices with self-help centres by post by fax If your application for admission to study through Unisa is incomplete, it will only be assessed during the following application period, provided that all outstanding items are submitted at that time.

Stage 2: Register
Once your application is approved, visit the Unisa website for the registration information and registration dates. In general, our registration periods are from December to January (semester 1) and June to July (semester 2) each year. Information about Unisas registration process, registration dates, qualication information, fees and quotations is available on www.unisa.ac.za/registration.

Step 3: Teach & learn (you are here)

After youve registered successfully, youll receive your study material. Congratulations, your studies have begun. This brochure includes advice on planning your studies, ways to connect with Unisa, information on how to tackle assignments, how to prepare for exams and, importantly, how to study.

Step 4: Graduate & lifelong learning

Once you graduate, you join the group of Unisa alumni. We encourage our alumni to remain in contact with Unisa for networking and academic opportunities, and for the mentoring of new students.

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Its not where youve come from, its where youre going

Plan
Planning is an important skill, one youll develop and use throughout your open distance learning journey. A good plan lays the foundation for your studies. It provides you with the time to do assignments, study, prepare for exams and still enjoy personal time.

Get an overview
Organise your study pack Check your student card Check your personal barcodes

Schedule for success

Schedule study time Schedule personal and work commitments

Buy your books

Go online

Get an overview
Your study plan should be specic, detailed, realistic and exible. Here are some points to consider when creating your plan outline:

Open and organise your study pack Scan your study guides and schedule study time Schedule assignments, examinations and discussion classes List and buy your prescribed books Schedule personal and work commitments Make time for yourself

These points are thought starters, obviously, suggestions based on a tried and tested example. There are no hard and fast rules. Your plan needs to suit you personally.

Organise your study pack

Undergraduate students will have their study packs sent to them via courier or post (depending on the option selected). From 2014, all honours students will no longer receive printed study material. Please use the next year to ensure that you have regular access to a computer and the internet. Additional tutorial letters, including out of stock items, will be posted via normal mail once the items become available, so please make sure the university has your correct postal address. Read the inventory letter on top of your study pack. This has information on the modules youve registered for, the included study material and any outstanding material. Check that the module codes on the inventory letter match the modules for which you registered. Make sure the inventory letter matches the items in your study pack. Make a note of outstanding items.

All study material is also available on myUnisa (you'll nd more information about myUnisa later on in this brochure). Enquire about outstanding study material by sending an e-mail to despatch@unisa.ac.za or an SMS to 43579.

Check your student card

The rst thing to check is your student card, received with your inventory letter. Youll need it throughout the academic year. It conrms you as a Unisa student and grants you access to libraries, exam venues and campus facilities. Keep it with you. Keep it safe. If you do lose your student card, you can request another by sending an e-mail to despatch@unisa.ac.za or an SMS to 43579.

Check your personal barcodes

Put these in a safe place. Youll need them for each assignment you submit (via the post or assignment box.) Should you need to, you can request additional barcodes from Despatch (despatch@unisa.ac.za; SMS 43579). Your ling system is an essential part of the organising process. First, create a my Studies admin le and le this inventory letter. Next, match your Tutorial letters 101 to your module study guides. Create a le for each module and le your study material. We also suggest that you keep all your Unisa documents for future reference.

Schedule for success

There is a physical year planner at the back of this brochure. A word of advice: put it where you can see it every day. If you prefer an online planner, you'll nd one on myUnisa which you can download, print and stick on your wall.

Schedule study time

To succeed at ODL you should study every day. Semester modules require between 6 and 8 hours per week, and year modules between 4 and 6 hours per week. Spend about 2 hours scanning each study guide: Calculate the number of weeks left until the exams. Deduct 2 weeks from that time for nal exam preparation. Divide the work in each study guide into chunks of material. Schedule these chunks into the weeks, giving more time to more difficult work. Include two hours at the end of each week to evaluate your progress.

Once again, this is not an exact reference. Its meant to give you an idea of how much studying youll need for each of your modules. Scheduling in this way also makes your plan more specic. As specic as any plan gets, its still just a plan. Dont worry if things dont work exactly as planned. Adjustment is part of the process.

Schedule personal and work commitments

Youve arrived at one of the hardest parts of the open distance learning journey. Heres where you decide what parts of your personal life youre going to sacrice to make room for your studies. Talk to your friends and family. Discussing your studies will help them understand why, for example, you may miss social events in the future. Remember, having their understanding means having their support. If you live with your family, that understanding will help create the necessary quiet study space. Involving your family and friends helps too. Even something as simple as making you a cup of tea or knowing not to disturb you, can make them feel involved. Remember that they are affected by your studies too. Feeling that they have a role to play in your success can go a long way towards creating understanding. As for work commitments, talk to your employer! He or she has a business to run and you still need to earn a living. But you will need time off (to write exams for instance). The more your employer knows about your studies, the more he or she will appreciate the requirements. Your qualication will probably increase your value in the workplace. Employers know that. Chances are, your employer is in favour of your studies so dont be afraid to be honest.

Don't forget to register on myUnisa!

Buy your books

Theres a list of prescribed books and recommended reading in each Tutorial letter 101. To make sure you buy the right books, include the name, ISBN code and edition when ordering. The recommended readings on your list are available from the library.

Here is a list of Unisa's official booksellers where you can purchase your prescribed books. Book Express
Address 70b Loch Avenue, Parktown West, JOHANNESBURG Tel 011 482 8433/ 011 726 8208 Fax 086 690 1826

www.bookexpress.co.za
E-mail info@bookexpress.co.za

Juta & Co
Shop 231, lower level, Carlton Centre, JOHANNESBURG 1st oor, Hateld Plaza, 1122 Burnett Street, HATFIELD Ground oor, Sunclare Building, 21 Dreyer Street, Claremont, CAPE TOWN Jean Simonis Street, PAROW 011 331 5140 012 362 5799 021 670 6680 021 930 6202 011 331 5079 012 362 5744 021 670 6795 021 930 7962

www.jutaonline.co.za
jhbbooks@juta.co.za ptabooks@juta.co.za claremontbooks@juta.co.za pabooks@juta.co.za

Kalahari.net Protea Bookshop

1067 Burnett Street, HATFIELD Bergzictht Plaza, Andringa Street, STELLENBOSCH 86 Steve Biko Street, Bult, POTCHEFSTROOM

Tel: 021 468 8035

www.kalahari.net www.proteabookshop.co.za

012 3625663/4 021 882 9101 018 297 1583/4 013 741 3230 051 444 1212 021 685 9296 071 293 2960 012 327 5675

012 362 5685 021 882 9110 018 297 3775 013 741 3230 086 7688 362

akademies@proteaboekhuis.co.za akademies@mweb.co.za

Tarentaal Centre, corner of N4 & Kaapsehoepweg, NELSPRUIT Shop 33, Brandwag Centre, Brandwag, BLOEMFONTEIN Shop 29, Rondebosch on Main Centre, 51-81 Main Road RONDEBOSCH Helen Joseph Street, ARCADIA Staats Artillery Road PRETORIA WEST

proteanels@mweb.co.za bloem@proteaboekhuis.co.za rondebosch@proteaboekhuis.co.za arcadia@proteaboekhuis.co.za

086 523 3075

protea.annie@mweb.co.za

Pro Visions Books

37F Ordnance Road, DURBAN 031 33 72112 031 368 4500

www.provisions.co.za
info@provisions.co.za

Takealot.com

Tel: 0861 222

E-mail: info@takealot.com

www.takealot.com

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Van Schaik Bookstore

Address Braamfontein Centre, Jorissen Street, BRAAMFONTEIN Protea Hotel Building, Burnett Street, HATFIELD Shop 1, 235 Church Street, PRETORIA University of KwaZulu-Natal, Golf Road, Scottsville, PIETERMARITZBURG Shop 10, K90 Centre, corner of K90 & North Rand Road, BOKSBURG North West University Grounds, Building No 4, Hendrik van Eck Boulevard, VANDERBIJLPARK Shop 242, Maponya Mall, SOWETO Shop 3, Momentum House, corner of Stalwart Simelane & Bram Fisher Streets, DURBAN Sanlam Student Village, Nelson Mandela Metropolitan University, Summerstrand, PORT ELIZABETH 26 Main Road, RONDEBOSCH 22 Long Street, Shop No 1, corner of Strand & Long streets, CAPE TOWN Cachetpark Centre, Steve Biko Avenue, POTCHEFSTROOM KwaDlengezwa Campus, Library Building Basement, KwaDlengezwa Reserve, UNIVERSITY OF ZULULAND Parow Centre, Voortrekker Road, PAROW 31B Caxton House, 35 Terminus Street, EAST LONDON 49B Schoeman Street, POLOKWANE Shop 52, The Promenade, NELSPRUIT 19 OR Tambo Avenue, EMALAHLENI University of Namibia, 340 Mandume Ndemufayo Avenue, Pionierspark, Windhoek, NAMIBIA 9 Park Road, Willows, BLOEMFONTEIN 137 Beyers Naud Street, RUSTENBURG Ou William Pescod, Room B2, 31 Scanlan Street, New Park, KIMBERLEY Tel 011 339 1711 012 362 5701/ 5669/5698 012 321 2442 033 386 9308/9 011 826 2045/3850 016 985 1144 011 938 3460/3462 031 332 2009/2049 041 583 3171 021 689 4112 021 418 0202 018 294 8875 035 902 6103 021 930 2480 043 722 5926/34 015 295 9040/ 9090/ 9306 013 7527623 / 7860 013 690 2796 +264 61 206 3364 051 447 6685 014 592 9915 053 832 7066 Fax 011 339 7267 012 362-5673 012 325 7832 033 386 9633 011 826 3663 016 985 1126 011 938 3486 031 332 2029 041 583 2418 021 686 3404 021 418 0212 018 2944 445 035 902 6101 021 939 3767 043 722 6117 015 295 9099 013 752 7659 0880 136 902 978 +264 61 206 3040 051 447 7837 086 551 9600 053 832 7599

www.vanschaik.com
E-mail vsbraam@vanschaik.com vshat@vanschaik.com vskerk@vanschaik.com Pietermaritzburg@vanschaik.com vsboks@vanschaik.com vsnwu@vanschaik.com Soweto@vanschaik.com vsdurban@vanschaik.com vspe@vanschaik.com vsrbosch@vanschaik.com capetown@vanschaik.com vspotch@vanschaik.com vsunizul@vanschaik.com vsparow@vanschaik.com vsel@vanschaik.com vspol@vanschaik.com vsnel@vanschaik.com vswitbank@vanschaik.com vsunam@vanschaik.com vsbloem@vanschaik.com rustenburg@vanschaik.com lester.plaatjies@vanschaik.com

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Go online
Access to the internet and having the relevant computer skills are essential study requirements. Before you applied, you probably made sure you had internet access for at least an hour a week. The fact is, you have to factor the internet into your study plan. Students entering Unisa for the rst time or starting a new qualication will have to do a compulsory online module The different college-specic online modules are as follows:

College
College of Agriculture and Environmental Sciences College of Economic and Management Sciences College of Education College of Human Sciences College of Law College of Science, Engineering and Technology

Code
GGH3708 SUS1501 EBT1501 AFL1501 SJD1501 EUP1501

Module name
Environmental awareness and responsibility Sustainability and greed Being a professional teacher Language through an African lens Social dimensions of justice Ethical information and communication technologies for development solutions

A word of advice: start working on your online course ASAP! Its not the same as a normal module. Online courses are designed to be interactive. They access current events and cutting-edge knowledge. Theres a constant need to keep up. You need to reference up-to-date information. Dont wait before starting your assignments. Start strong and youll nish strong.

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Re-admission in 2014
Only applicable to undergraduate students registering for the rst time or starting a new qualication in 2013. To be re-admitted as a student in 2014, a student who registered for the rst time in 2013 must have registered for and passed at least 36 credits (or 3 modules). Failure to do so may mean that you will not be re-admitted to Unisa in 2014. From the second year of study, you must also pass a minimum of 48 (4 modules) per year. Failure to do so may result in you not being allowed to study further at undergraduate level, unless you complete a one-year certicate programme at NQF level 5 from an accredited university after the year of exclusion.

1st year of study

Pass 36 credits (3 modules)

from 2nd year of study

Pass 48 credits (4 modules)

Re - a dmission in 2014
Complete a 1-year certicate programme at NQF level 5 from an accredited university for the year of exclusion.

Alternatively

Admission declined
Failure to pass the required number of modules will result in you not being able to study further at undergraduate level.

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Connect
This section looks at the different ways you can connect to and interact with Unisa. Our different contact facilities provide the experiential component of your Unisa studies. How you choose to use them, and the extent to which you choose to use them, is up to you. Once again, this is open distance learning you create your own experience.

Online support
myUnisa Telecentres Facebook & Twitter Unisa radio

You
Student Affairs

Unisa student support services

WIL e-Tutorials Tutorials Academic literacies centres Counselling Libraries Regional centres

Ac

ademic support

t e n

14

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SRC Student development Students with disabilities Student funding

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Create your academic support network

Unisa differs from a contact university in that at Unisa there is no physical academic support network provided for you no going to lectures and no campus life with fellow students. You need to create your own community: from fellow students, experts in your eld, work colleagues, academics anyone who can add to and enrich your experience of learning. This support community is perhaps your most signicant and helpful resource. Creating it is a step-by-step process. As previously mentioned, family and friends play a big part. Having their support and understanding is crucial. Talking to your loved ones should perhaps be your rst step. Let them know whats in store. Discuss your needs. Make them feel involved, even if thats just through giving you quiet time at home or making you a cup of tea while youre preparing for an exam. Their support and understanding will be invaluable down the line. Just as a journey starts with a single step, an extensive academic support network starts with a single person. This could be a mentor, someone whos followed a similar journey, who understands what it takes, someone you admire and trust, wholl stick with you through your studies, like a former Unisa student for example, someone who will know what you're going through. If your studies are aligned to your current career, chances are some of your work colleagues will understand your subject matter. Colleagues, too, can be a great source of practical advice and insight. Talk to them, seek their advice, involve them where you can. Just letting them know what youre studying, and why, can make a big difference. Of course, fellow students and the academics in your department will be the cornerstones of your academic community. Different opinions and insights are invaluable in broadening your understanding of your subject matter. You can connect with them through myUnisa and at some of our regional centres. Having to create your own academic community may seem like a disadvantage next to, say, a contact university, where that community is ready and waiting on campus. It can also be an advantage it can compel you to look beyond the limits of a campus, beyond even the limits of the country. The internet with its social networking tools, like Facebook and Twitter, is very effective in establishing academic relationships, not only here, but globally too. Remember, one relationship leads to another, then another, and so on. Start the process, stay in contact and your community will grow.

Student Laptop Initiative

Unisa is part of a nationwide initiative that makes it easier for higher education students to afford a quality laptop. As a registered Unisa student, with a valid student card, you can get up to 35% off selected Acer and Lenovo models. Visit http://my.unisa.ac.za and click on the "Student laptop initiative" link for more information.

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Online support
myUnisa
Your other major contact point, or connecting tool, is Unisas online student portal, myUnisa (another reason why the internet is so important). Its your primary means of communicating with Unisa and Unisas primary means of communicating with you. Heres a step-by-step guide on how to get started: 1 Go to http://my.unisa.ac.za Click on the link How to join myUnisa. Follow the steps in the tutorial to join myUnisa and receive your myLife e-mail account. Remember to write down your password and keep it safe. 2 Once youre registered Go to My Admin and check that your personal details are correct. If you need to change anything, your exam venue for instance, send a request via myUnisa. On myUnisa you can also download study material, tutorial letters and study guides submit and track assignments receive assignment results join discussion forums contact lecturers read material posted by lecturers pay fees update your personal details register for additional modules nd e-resources check and change your exam venue

3 Go to your modules site You'll nd the site tabs along the top navigation or in the "more" tab. View the exam and assignment schedules for your modules. Read the tutorial letters from your lecturers. Study your schedule and plan your activities. Click on "additional resources" to check for additional reading or AV material. Some lecturers use the blog. Check, join and participate in online discussions.

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This is where you can request to change your exam venue. This is where you can update your personal details.

http://my.unisa.ac.za

Check your fees due.

Try to visit your module sites twice a week to view communication from your lecturer.

My workspace

Use the assignment link to submit assignments.

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Telecentres with internet access

Unisa has an agreement with the following Telecentre computer centres allowing registered Unisa students free (limited) use of their computer and internet facilities. Students wishing to use these services must have their Unisa student cards with them and should please use them for Unisa study purposes only.

Computers

Telecentre
GAUTENG Duduza Development Resource Centre Ipelegeng Youth Development Centre Katlehong Resource Centre Mamelodi Community Information Centre Mamelodi Digital Centre Rhiranzo Telecentre Siyabonga Telecentre SIYAFUNDA CTC-Palmridge siyafunda CTC-Ratanda Soshanguve Self Help Association T-SHAD Zishap Telecentre MPUMALANGA Casteel Multipurpose Telecentre Daggakraal Thusong Service Centre Marapyane Thusong Service Centre Mbangwane Thusong Service Centre Mpuluzi Thusong Service Centre Sakhile Thusong Service Centre Sephatisiwe CTC Unite Youth Information & Resource Centre

Online

Town

Physical address

24 20 21 34 34 10 50 30 10 10 12 10

24 10 21 34 34 10 32 30 10 8 12 10

Gauteng-Ekurhuleni Soweto Katlehong Mamelodi Mamelodi Hamanskraal Orange Farm Gauteng-Ekurhuleni Heidelberg Soshanguve Tembisa Katlehong

No 2 Nala Street, Duduza, Nigel Corner of Khumalo & Thera streets, White City, Jabavu. PO Box 82691, South Dale, 2135 KRCMC, Sontonga Street, 824 Ramokonopi West, Katlehong, 1431 Mini Munitoria, Room B30, 19481. Makhubela Street, Mamelodi West, 0122 Spar Shopping Complex, Shop 14, Tsakane, Tsamaya Road, 0122 342 Austin Street, Renstown, Hamanskraal, 400 15954, Ext 3, Orange Farm, 1841 72 Celtis Street, Palmridge, 1458 Sanca Heidelberg, 42 Smit Street, Heidelberg, 1438. PO Box 965, Heidelberg, 1438 1815 Block H, Soshanguve, 0152 484 Dan Thloome Road, Esangweni Section Msomi Street, Maphanga Section, Katlehong, 1431

20 6 10 10 10 5 10 5

15 6 9 5 5 5 10 4

Casteel Daggakraal Marapyane Mbangwane Mpuluzi/Ermelo Standerton Matsulu Siyabuswa

R40 Road, Bushbuckridge (next to Ga Mthakathi) Pixley ka seme Local Municipality, 260 Sinqobile A Municipal Offices Gert Sibande District Daggakraal Marapyane Shopping Complex, Office block, Skilpadfontein, 0431 Nkomazi Municipality, Nhlazeni District, Mbangwane Road (adjacent to Clinic) Stand No E1340a, Vusihlophe Street, Private Bag X1408. Fernie-Trust, Chief Albert Luthuli Local Municipality Stand No 1209, Corner Hlongwane & Palmer Street, Sakhile, 2431 Sephatisiwe Information Communication Centre, Stand No 608, Matsulu, 1203 1109 Zola Street, Kameelrivier B (Ener-Gi Petrol garage)

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Telecentres (continued)
LIMPOPO Botlokwa Youth Telecentre Bulamahlo Telecentre Fam Computers (I-Community Telecentre) Fetakgomo-Atok Thusong Service Centre Kgautswane Community Development Centre Makuya Empowerment Centre Mapela Mpcc Mohodi Telecentre Ramokgopa Telecentre Thondoni Telecentre Vuvha Telecentre WomTech - African Housewives League KWAZULU-NATAL Adams Misssion Mpcc Impende Local Municipality Isibani Soluntu Digital Hub Sicabazini Information Centre EASTERN CAPE Centane Telecentre Kwahla-Kwasa Multi-Media Centre Simunye Telecentre FREE STATE Itekeng Telecentre Lesedi Telecentre Lethoteng Telecentre Malibongwe Namahadi Telecentre Sediba Sa Tsebo Telecentre Tswelopele Youth Pioneers Organisation NORTHERN CAPE Galeshewe Telecentre WESTERN CAPE Belhar Media Centre 10 10 Bellville 12 Reed Street, Belhar 9 9 Galeshewe 776 corner of Letsholo & Mathanzima streets, Tlhokomelo, Galeshewe, 8345 10 11 9 20 20 9 15 10 11 4 20 10 9 15 Bultfontein Heilbron Clocolan Parys Witsieshoek Tweeling Trompsburg 1139 Nteo Street, Phahameng, Bultfontein, 9670 2264 Makoko Hlahane Street, Phiritona/Heilbron 77 1st Street South, Clocolan. 9735 1098 Rampa Street, Mosipidi Hall, Room 8, Tumahole, Parys, 9585 236 Finance Building, Witsieshoek, 9870 192 Nhlapo Street, Mafahlaneng, Tweeling, 9820 398 Booysen Street, Madikgetla, Trompsburg, 9913 10 15 10 10 15 10 Centane East London Comvaba Centane Tele-Communication Centre Thusong Service Centre, Bell Avenue Centane 498 Braelinn Library, Bengal Road, Braelinn Ext 10, East London 5201 Comvaba Thusong Service Centre, corner of High & Bellair Avenue 10 20 24 10 10 20 24 10 Adams Impendle Inanda Sicabazini 371 Sheleni Road, Adams Mission, Multi-purpose Centre, Amanzimtoti, 0189 21 Mafahleni Street, Impendle, 3227 267 Dube Village, Ohlange Area, Inanda 4310 Sicabazini Area, KWA-NGWANASE 10 11 11 10 10 10 10 10 10 10 20 12 9 11 11 3 10 7 10 10 10 10 20 12 Botlokwa Tzaneen Mokopane Polokwane Kgautswane Makuya Mapela Mohodi Ramokgopa Venda Venda Monsterlus Stand No 1154, Mphakane, Botlokwa Stand No 30, Makhubidung Village, CN Phatudi Hospital, Shiluvana, 0873 (next to Doctor) 805 Ruphus Seakamela Street, Mahwelereng Mashung Stand No 1, Ga-nkoana, 0740 Kgautswane, Matshiretsane, Ohrigstad, 1122 Makuya Telecentre, Hamakuya area, 0973 Mapela Cross Road, Mapela Village (next to taxi rank) Stand No. 646 Mohodi Ga-Manthata, 0788 (next to Mohodi Community Radio Station) Stand No.1 Multipurpose Community Centre Ramokgopa, 0811 Lwamondo, Makambe Village, Shumani Makhani Restaurant Venda, Vuvha Village Community Centre (next to crche) 1635 Unit A, Monsterlus, 1057

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Facebook and Twitter

These are great channels through which to share ideas, nd students, ask questions and generally stay informed. Visit Facebook at www.facebook.com. Search for "University of South Africa" and "like" the Unisa fan page. To nd Unisa on Twitter, visit http://twitter.com/unisa and sign up.

Unisa Radio
Unisa Radio is another channel through which the university shares the knowledge it creates. As the voice of Unisa it strives to connect the university with its students, staff, alumni and the outside world in general. Daily programming consists of music, informative interviews and talk shows on anything Unisa-related. You'll nd the Unisa Radio station online at http://radio.unisa.ac.za/live or visit myUnisa (http://my.unisa.ac.za) and click on the Unisa Radio link.

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Unisa student support services

Work-integrated learning (WIL)
Unisa recognises the value of practical experience in the academic learning process. We therefore provide WorkIntegrated Learning (WIL) modules as part of certain curriculums. This gives students the opportunity to work in their chosen eld, on site, in a real work environment. You will need to negotiate with the workplace managers secure a suitable mentor schedule work sessions provide transport to and from locations

Unisa will monitor student progress review the outcomes

Your Tutorial letters 101 have the details on which modules contain a WIL component.

e-Tutorials
Tutorials can be either face-to-face or e-tutorials. With Unisa being an open distance learning institution, e-tutorials are the most common and are facilitated through various electronic channels, namely myUnisa, video conferencing, e-mail and Skype. Not all modules have compulsory e-tutorials, but youre encouraged to participate when and where possible. E-tutorials are an important way of connecting to Unisa and they also provide Unisa with valuable insights into your capabilities, your strengths and weaknesses. The more we know about you, the more we can help. Your Tutorial letters 101 have all the details on e-tutors.

Tutorials
Tutoring is the process of organising students into groups to create an optimum learning environment. It plays a crucial part in the Unisa experience, promoting social integration and collaboration among students. Tutorials are forums for you to connect, interact and learn from your fellow students. Taking part will also give you the opportunity to deepen your understanding of the course material. Unlike lectures, tutorials facilitate interaction and so develop your independent study skills so important on the road to success. Discussions, led by experienced tutors, focus on common problem areas in the curriculum, key issues and themes. They can also be used to identity and solve problems unique to you specically.

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Your tutors are experienced researchers/professionals whose level of understanding enables them to explain academic concepts in simpler ways. The tutorial environment allows your relationship with your tutor to be less formal and more personal than with your lecturer for instance. The various types of Unisa tutorials are dened by the number of students in a group the nature of the course material the level of interaction between tutor and student

Tutorial programmes in regional centres

Regions Limpopo Polokwane
23A Landdros Mar Street, Polokwane, 070 Mr J Munonde Tel: 015 290 3447 E-mail: jmunonde@unisa.ac.za Mrs M Vermeulen Tel: 015 290 3463 E-mail: mvermeul@unisa.ac.za For Makhado & Giyani contact Polokwane

Contact details for tutorial services

Nelspruit Mpumalanga
Standard Bank Centre, 1st oor, 31 Brown Street, Nelspruit, 1201 Mr V Mkhwanazi Tel: 013 755 2476 Fax: 013 755 2489/086 519 6153 E-mail: vmkhwana@unisa.ac.za For Swaziland contact Nelspruit

Middelburg
Corner of Walter Sisulu & Bhimy Damane Streets, Town Square Building, ground oor, Middelburg, 1050 Mr F Serogole Tel: 013 282 4115 Fax: 013 282 6221 E-mail: pserogole@unisa.ac.za

Thutsong (Sunnyside)
Tutorial Services Office, 14 Harmony Building, Unisa Sunnyside Campus, corner of Justice Mohammed & Steve Biko streets, Sunnyside Mrs CHS Ntuli Tel: 012 441 5751 E-mail: ntulichs@unisa.ac.za Mrs K Prithipaul Tel: 012 441 5723 E-mail: prithk@unisa.ac.za

Johannesburg
Tutorial Services Office, Old JSE Annexe Building, 1 Kerk Street, Johannesburg, 2000 Mr N Mnguni Tel: 011 630 4504 E-mail: bmnguni@unisa.ac.za

Gauteng

Florida
Tutorial Services Office, corner of Christiaan de Wet & Pioneer Avenue, F-Block Florida, Room 206, Florida, 1709 Ms T Zililo Tel: 011 471 2082 Fax: 011 471 3490 E-mail: zililot@unisa.ac.za

Ekurhuleni
Tutorial Services Office, corner of R51 and Brazil Roads, Daveyton, 1500 Mr L Molepo Tel: 011 845 9306 Fax: 0865 084 359 E-mail: Imolepo@unisa.ac.za

Vaal
Tutorial Services Office 1st Floor, Hangar Building, corner of Rhodes & Voortrekker Streets, Vereeniging Mr T Modibedi Tel: 016 455 6300 Fax2email: 0866 324 233 E-mail: Modibtp@unisa.ac.za

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Tutorial programmes in regional centres (continued)

Durban
Tutorial Services Office, 230 Stalwart Simelane Street, Durban, 4001 Mr D Maharaj Tel: 031 335 1751/49 Fax: 031 337 2026 E-mail: mahardp@unisa.ac.za Mr D Sewduth Tel: 031 332 2202 Fax: (031) 337 2026 E-mail: sewdud@unisa.ac.za Richards Bay & Mbizana: contact Mr Sewduth

KwaZulu-Natal

Pietermaritzburg
Tutorial Services Office, 1 Langalibalele Street, Pietermaritzburg, 3200 Mrs P Shezi Tel: 033 355 1734 Fax: 033 394 3626 E-mail: pshezi@unisa.ac.za

Newcastle
Tutorial Services Office, corner of Sutherland & Harding streets, Newcastle, 2940 Mr MB Ndaba Tel: 034 326 3105 Fax: 034 312 4015 E-mail: ndabamb@unisa.ac.za

Western Cape

Cape Town
Tutorial Services Office, 15 Jean Simonis Street, Parow, 7499 Ms A Marais Tel: 021 936 41540 Fax: 021 936 4124 E-mail: ctntut@unisa.ac.za

George
Tutorial Services Office, Joubert Plaza 1 100 Meade Street, George, 6530 Ms D Coetzee Tel: 044 884 1303 Fax: 044 884 1303 E-mail: Dcoetzee@unisa.ac.za

East London
Tutorial Services Office, 10 St Lukes Road, Southernwood, East London, 5201 Ms N Kenqu Tel: 043 743 9246 Fax: 043 743 9273 E-mail: kenqun@unisa.ac.za *Please use these contact details for King Williams Town Mrs NE Msengana Tel: 047 531 5002/6 Fax: 047 5315120 E-mail: msengne@unisa.ac.za *Please use these contact details for Lusikisiki and Mt Frere

Eastern Cape

Mthatha
Tutorial Services Office, corner of Victoria & York streets, Economic Affairs Building, Umtata, 5100

Port Elizabeth
Tutorial Services Office, Greyville House. corner of Greyville & Ring Road, Greenacres, 6045 Ms N Lallie Tel: 041 363 1070 Fax: 041 363 1071 E-mail: nomes@unisa.ac.za

Rustenburg Tutorial Services Office, Forum Building (1st oor), corner of OR Tambo & Steen streets, Rustenburg, 0300 Makeng
Tutorial Services Office, 29 Main Street, opposite Absa Bank, Makeng, 2745 Prof S Shole Tel: 018 381 6617/7318 Fax: 018 381 7926 E-mail: sholejss@unisa.ac.za Mr M Khorombi Tel: 014 594 8800/8856 Fax: 014 594 8863/086 518 5508 E-mail: mkhoro@unisa.ac.za

Potchefstroom Midlands
Tutorial Services Office, 20 Auret Street, Potchefstroom, 2531 Mr MF Mavhungu Tel: 018 294 3362/41 Fax: 018 297 2107 E-mail: mavhumf@unisa.ac.za

Kimberley
Tutorial Services Office, Shop 3, Liberty Life Building, Chapel Street, Kimberley, 8301 Mrs M Louw Tel: 051 411 0440 Fax: 086 518 7125 E-mail: mmlouw@unisa.ac.za

Bloemfontein
Tutorial Services Office, NRE House, 161 Zastron Street, Bloemfontein, 9301 Mr S Nhlapo Tel: 051 411 0440 Fax: 051 430 3822 E-mail: snhlapo@unisa.ac.za For Maseru contact Bloemfontein Ms B Mapadimeng Tel: 056 213 2053/4 Fax: 056 213 1867 E-mail: mapadbg@unisa.ac.za For Qwaqwa contact Kroonstad

Kroonstad
Tutorial Services Office, NFS Building, 1st oor, 36 Brand Street, Kroonstad, 9500

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Academic literacies centres

At our academic literacies centres youll nd trained facilitators who can help you improve your reading, writing and literacy skills. We also have quantitative literary facilitators to help with quantitative subjects like Mathematics and Statistics. Academic literacies centres can be contacted on the following numbers:
Gauteng
Pretoria/Sunnyside Johannesburg Florida Daveyton Vereeniging 012 441 5769/5770/5810 011 630 4525/4501/4530 011 471 2042/2671 011 845 9300 016 931 9979

Midlands
Bloemfontein Rustenburg Kimberley Potchefstroom Kroonstad Makeng 051 411 0441 014 594 8856/8800 051 411 0440 018 294 3341 056 213 2053/2054 018 381 7318

KwaZulu-Natal
Durban Newcastle Pietermaritzburg Richards Bay 031 335 1747/8128 034 336 3105 033 355 1734 031 302 2202

Eastern Cape
East London Mthatha (Umtata) Port Elizabeth 043 743 9246 047 531 5002/5006 041 363 1070

Limpopo
Polokwane 015 290 3463/3464/3465/3443

Western Cape
Cape Town 021 936 4154

Mpumalanga
Mbombela (Nelspruit) 013 755 2476

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26

Counselling
Counselling services are provided by student counsellors, career development practitioners, career counselling interns, assistant student counsellors and volunteer peer helpers. We adhere to the ethical rules of the Health Professions Council of South Africa (HPCSA). Discussions are condential, but exceptions can be made with the students permission. Career development and recruitment We offer career development workshops to assist students to improve their career management skills. Some topics include managing your career in the 21st century career portfolios and CVs interviewing skills networking researching employers writing covering and thank you letters developing effective telephone communication skills effective job searching skills

These workshops aim to develop and support students by providing life and job hunting skills. Turning students into independent and responsible job hunters improves their employment prospects. Job readiness training and career development This programme links students to possible employers. It is available to students in their nal year of study. We dont nd employment, but rather match students with companies who approach us for assistance. Youll only be invited to attend job interviews if youve attended job readiness training workshops. Getting the most from a counselling session participate be realistic be honest think and act be open to challenge

Counselling involves self-insight and information gathering. This takes time. You may need more than one contact session to address the problem youve identied. Remember, we can only act on information you share with us. Be specic about your needs. Know what you want from these services. Counselling challenges your beliefs about yourself and your environment. Keep an open mind and you will learn more.

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Training and employment opportunities Psychology or Industrial Psychology students can train as peer help volunteers. You must have passed at least 10 rstlevel modules in your degree and must be enrolled at second or third-year level for Psychology or Industrial Psychology. Why should I contact the counselling division?
Before registration to During your studies to During your studies or after your studies to expand your employability skills (CV writing, career portfolio development, networking skills and job searching skills) consider postgraduate study opportunities

orientate yourself to the demands develop an orientation to your of open and distance learning Unisa studies develop self and occupational knowledge decide what to enrol for get career information, guidance and counselling develop your academic skills learn to manage your study programme plan your time, cope with personal difficulties, plan your career, make a career transition and start developing your career portfolio

What channels do the staff use to help me?

In-person Workshops Telephone Fax and letter E-guidance and counselling counselling@unisa.ac.za You can meet with a peer helper, assistant student counsellor, career counselling intern, counsellor or academic literacies facilitator in person. Career and academic-related workshops are offered at each centre. Please contact the centre closest to you to nd out about the programme. You may speak to a peer helper, assistant student counsellor, career counselling intern, counsellor or academic literacies facilitator via the telephone. Write a letter or fax your request to the counselling or academic development office closest to you. We provide an e-guidance and counselling service to prospective and current undergraduate and postgraduate students regarding career decisions, qualications, subject choices and orientation to studies at Unisa. Unisas academic literacies centres support the development of student reading and writing and quantitative literacy through online facilitation for students who are unable to attend individual consultations and workshops. Facilitators help writers develop effective strategies for academic reading and writing. Students can send extracts of their writing (a maximum of 10 pages) to acalit@unisa.ac.za. The turnaround time for online assignment feedback is 10 working days. Please note that assignments are NOT edited. Rather, facilitators give students guidelines about how to improve their individual writing. The directorates website contains information about career, personal and academic issues. The aim is for you to be able to help yourself with the option of contacting us via e-mail, telephone, by fax or letter, or in person should you get stuck.

E-consultation acalit@unisa.ac.za

Internet http://www.unisa.ac.za/ counselling

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Counsellors are available at various centres. You may contact them as follows: E-mail: counselling@unisa.ac.za Submit your enquiry online through our Ask a counsellor service on myUnisa: http://bit.ly/askcounsellor
Area Gauteng Pretoria Johannesburg Florida Ekurhuleni Limpopo Polokwane Mpumalanga Middelburg Nelspruit KwaZulu-Natal Durban Pietermaritzburg Western Cape Cape Town Eastern Cape East London Mthatha Midlands Rustenburg Bloemfontein Potchefstroom Makeng 014 594 8845/8873/8819 051 411 0453/0440 018 294 3362 018 381 6617 Forum Building, 1st oor, corner of Oliver Tambo & Steen streets NRE Building, 2nd oor, 161 Zastron Street, Westdene 20 Auret Street, Potchefstroom 29 Main Street, Makeng 043 743 9246 047 531 5002 10 St Lukes Road, Southernwood Corner of Victoria Street & York Road 021 936 4130 15 Jean Simonis Street, Parow 031 335 1737 033 355 1739 230 Stalwart Simelane Street (previously Stanger Street) 1 Langalibalele Street (previously Longmarket Street) 013 282 4115 013 755 2476 Town Square Building, corner of Walter Sisulu & Bhimy Damane streets 31 Brown Street 015 290 3454/3459 29A Landdros Mar Street 012 441 5388 011 630 4536/4529 011 471 2378/2093 011 845 9300/9325 Eskia Mphahlele Registration Hall A, 1st oor, corner of Justice Mohammed Street & Steve Biko Street, Sunnyside JSE Annexe Building, 1 Kerk Street, Newtown Corner of Christiaan de Wet Road & Pioneer Avenue, Discovery Unisa Daveyton Campus, R51 Road, Brazil Street, Daveyton Telephone Physical address

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Libraries
The Unisa library is the largest academic library in Africa. All registered students have free, unlimited access to all our libraries, provided they treat them and their contents with respect, adhere to the code of conduct and return material on time. The Muckleneuk library provides access to an extensive collection of books, audiovisual material, electronic databases and journals. The stock at other branch libraries is determined by the number of students registered for a module in the area and by the physical facilities at that library. No additional readings or periodicals are available at branch libraries. Students can use the catalogues to locate specic books, borrow books and other material, access e-reserves via the library website and request information. Main library: Muckleneuk Campus, Pretoria

Regional libraries: Polokwane, Sunnyside, Durban, Cape Town, Florida, Johannesburg, Rustenburg, East London, Nelspruit, the SBL in Midrand, Ekurhuleni and Akaki in Ethiopia Mobile libraries: Western Cape and Limpopo

This section provides details of the following procedures and services: membership access collections requesting material borrowing services payments code of conduct

Membership
Membership begins with registration for the current academic year and is automatically cancelled directly after completion of the nal examination of that same year. You need to re-register each year for library membership. Students qualifying for supplementary/aegrotat examinations will receive a letter to this effect. They must submit a copy of this letter to the library to ensure that their membership extends until after the examinations.

Access
You need an electronic student card which can be purchased from Unisa for R45 at the Kgorong building on the Muckleneuk Campus or at any Unisa regional centre, otherwise a temporary R10 daily card can be purchased at the library. This arrangement may differ from branch to branch. Please conrm specic access requirements with your branch library.

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31

Electronic access (recommended method) Access the library electronically via myUnisa by clicking on the library tab. The following functions are available: Checking availability of items in collections. Checking which items have been issued to you. Checking the loan period of items issued to you. Renewing (extending) the loan period for items that appear on your loan record. Requesting items (other than prescribed books), including those that are on loan to another user. Making suggestions and reading the librarys frequently asked questions (FAQs). Suggesting titles the library could acquire. Accessing subject databases, e-journals and e-books (licence conditions of database vendors restrict access to registered Unisa students only).

Note: you may not download and distribute full-text material to non-Unisa students or use it for commercial purposes. Violation of these restrictions may lead to disciplinary action.

Reference collections
The reference collection in a library is indicated by the letters REF in front of the classication number. The reference collection may consist of dictionaries, abstracts, directories, encyclopedias, indexes, statutes or law reports. These items may only be used in the library. Journal collections Journals and newspapers are available for use in the library only. Photocopies of journal articles are supplied to students, subject to library regulations and the provisions of the Copyright Act 98 of 1978. Electronic journals and databases are available via the librarys website or the library catalogue. Use the catalogue to check whether the library has a particular journal title in stock and where it is housed. Audiovisual collections The audiovisual collection of the Muckleneuk library is an extensive collection of recordings of music, the spoken word (in several languages), language courses, music scores, video recordings, art slides, multimedia sets, music reference works and microtext. Microtext material may be photocopied. Photocopying is subject to the provisions of the Copyright Act 98 of 1978. Other Unisa libraries have a limited audiovisual collection. All material may be used by students, except for music recordings. These may only be used by students registered for musicology courses. A workstation with multimedia facilities is available in the Muckleneuk library. Booking is essential. Archives and special collections This material is not issued but may be used in the Archives reading room. More information about these collections is available from the Archives Section. Visits to the Archives should be arranged telephonically, in advance (+27 12 429 2560).

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Requesting material
Online material You must provide your login details (student number and myUnisa password) to access the librarys online resources and services. Youll then be able to view or print your electronic course material request library material view and renew your library material use the librarys e-resources

Prescribed books Students are expected to buy their own copies of the prescribed books listed in Tutorial letters 101. Limited copies are housed in the Unisa libraries and can be borrowed, subject to each branch librarys lending regulations. If you have any problems obtaining copies from booksellers, please contact the Prescribed Book Section (vospresc@unisa.ac.za; +27 12 429 4152). Electronic requests The preferred way of requesting recommended and additional books is online via the librarys catalogue. (http://oasis.unisa.ac.za) or via myUnisa (http://my.unisa.ac.za, "Login", "Library", "Library catalogue"). For mobile access (AirPAC), go to http://m.oasis.unisa.ac.za/ Faxed requests Requests can be faxed to +27 12 429 8128. Postal requests Complete one library book request card for each book. Request cards are included in your study package. These should be mailed to The Head: Request Services Department of Library Services PO Box 392 Pretoria 0003 Enquiries E-mail: bib-circ@unisa.ac.za (please dont send requests to this e-mail address) Tel: +27 12 429 3133/3134 (an after-hours voicemail service is also available at these numbers) Requesting journal articles Recommended material can be downloaded from the librarys catalogue: http://oasis.unisa.ac.za. Under search options, click on "Course code search" and type in your course code, for example CST1501. Click on the electronic reserves for the current year. The recommended articles are available in pdf (portable document format). You will need Adobe Reader to view or print scanned pdf documents. This can be downloaded free of charge at http://www.adobe.com.

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Journal articles (continued) The preferred way of requesting journal articles is online via the librarys catalogue (http://oasis.unisa.ac.za) or via myUnisa (http:/my.unisa.ac.za, "Login", "Library", "Library catalogue"). For mobile access (AirPAC), go to http://m.oasis.unisa.ac.za/ Faxing journal article requests Requests can be faxed to +27 12 429 8128. Postal requests Complete an article request card for each item. These should be mailed to the same address as postal requests. How is requested material sent? Requests are sent free of charge via courier. Please allow up to three weeks for delivery. You can track your parcel on myUnisa. Enquiries E-mail: bib-circ@unisa.ac.za Tel: +27 12 429 3432

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Borrowing
Library material may be borrowed in the following ways: In person (at the self-service terminals or at the lending counter). Issue slips must be kept with the relevant material. This slip must be produced on request at any time during the loan period. Access the library catalogue on AirPAC (http://oasis.unisa.ac.za) or via smartphone (http://m.oasis.unisa.ac.za).

The library will notify you when your request is placed on a waiting list. If the book is no longer required, please inform the library immediately. The library will notify you if an item is no longer available. No reservations will be made for prescribed books. How many items may I borrow at a time? Undergraduate: 8 items including audiovisual items Non-degree purposes, short learning programmes and certicates: 4 items (no audiovisual items) Postgraduate: 16 items including audiovisual items Undergraduate music students: 12 items of which 8 may be audiovisual items Postgraduate music students: 20 items of which 8 may be audiovisual items

Renewals You can renew your material on the library catalogue: http://oasis.unisa.ac.za/patroninfo. Requests must reach the library four days before the due date. The library items to be renewed need not be returned to the library with the request. Renewals will not be granted if there is an outstanding account on the students loan record. Only two renewals are allowed. Items that cannot be renewed must be returned to the library immediately. Returns You may return library material as follows: In person, at any branch library (at the self-service drop box or at the lending counters). Audiovisual material must be returned to the lending counters only. Receipts must be kept at all times as proof of return. At the nearest centre with which Unisa has an agreement. Students in Mauritius, Zimbabwe, Botswana, Swaziland and Namibia will be responsible for the cost of sending library material back to South Africa through these centres. By post.

Students must return library material to the library where it was originally issued. They are liable for the cost of returning material. Library material must be returned in sturdy packages. The Post Office parcel slip should be kept as proof that the books have been returned. If a parcel is lost in the post, the sender will be liable for the replacement cost. Students are advised to insure their parcels. The Post Office only compensates the loss of insured parcels. Audiovisual material should be returned in separate parcels. Please dont include any other correspondence when returning your library material.

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When should I return my library material? Material should be returned on or before the due date, or immediately after the examinations, regardless of further study plans and/or registration expiry dates. Examination results of students who fail to return library material will be withheld until the material has been received or until the replacement cost of each item (and administrative costs) has been paid in full. Re-registration will also not be possible. Students who cancel or suspend their studies must return all library material for the relevant courses without delay. Failure to return library material on time could lead to the rendering of an account. The library will send an account for the standard price per item plus R1,00 per item per day. If a borrowed item is returned to the library after an account has been rendered, the student remains liable for the administrative costs of R1,00 per item per day for the late return. Students may not borrow other material until this amount has been paid in full. Please note that prices are subject to change. For the latest prices, please go to http://www.unisa.ac.za/library, click on services and on tariffs. Damaged or lost library material If library material is damaged or lost by you, an account for the standard item price will be rendered. You must pay the replacement cost or supply the library with a new copy. You will also not be able to borrow any other library material until this account has been paid or the item replaced. Prices are subject to change. For the latest prices, please go to http://www.unisa.ac.za/library/services, click on services and then on tarrifs.

Services
Library training You can book a training session to learn the ins and outs of the library. Please visit the library webpage for training schedules: http://www.unisa.ac.za/librarytraining. Before you do, we suggest you watch the library video on your my Studies @ Unisa DVD. Re-registering students can download this DVD from the myUnisa website. Self-help photocopying and printing Students are expected to pay for all printing and photocopying made when visiting any branch in person. Photocopying and printing is subject to the provisions of the Copyright Act 98 of 1978 and the relevant library regulations. The Copyright Act states that material required for study or research purposes may be photocopied, subject to the following regulations: Only one copy may be made of one article or other contribution appearing in a journal issue or other collection. Only a reasonable portion may be photocopied from other works. (It is accepted that a reasonable portion means not more than 10% of the whole work, having regard for the totality and meaning of the work.) No work may be photocopied in its entirety without prior authorisation by the copyright owner.

Users disregarding the above-mentioned conditions may be prosecuted.

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37

Literature searches This service provides a reading list on your research topic. You must submit your request well in advance. A literature search request form is available online: http://www.unisa.ac.za/litsearch. Asking short questions Ask for help at http://www.unisa.ac.za/shortquery Students with disabilities The following equipment is available: Classmate Reader Dolphin Pen BookSense Merlin desktop video magnier BookCourier portable reading E-books and audio books Wheelchairs

The following services are available: Special parking Entrance fees are not charged for a library member with a disability or person who accompanies him or her Guide dogs are welcome Requested library material is supplied in appropriate formats where possible Special assistance is available on request

For additional information regarding these services, contact the Information Desk at the Muckleneuk library. Tel: 012 429 3206 E-mail: lib-disability@unisa.ac.za

Payments
Payments can be made via postal order (made out to Unisa) credit card and debit card (if you pay in person at Unisa in Pretoria/Florida or at one of the regional offices) electronic transfer (Unisa is a pre-approved beneciary) Standard Bank deposit (South African based students only)

Bank deposits can only be made for outstanding nes or lost/damaged items if you have already received an account and have a student number

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Complete the deposit slip as follows Beneciary: Account number: Dep ref: Unisa Student deposits 096R The rst eight blocks are for the student number. If the student number consists of 7 digits, then a 0 must be lled in for the rst digit of the student number. Leave one block open and then ll in the following

Reference number: 5400374225 (student number + open block + reference number). Fax the completed deposit slip to 086 659 8821.

International students must use the following account details Bank: Standard Bank Beneciary: Unisa Student Deposits Branch code: 010645 Swift code: SBZAZAJJ Account number: 011554622 Dep ref. The rst eight blocks are for the student number. If the student number consists of 7 digits, a 0 must be lled in for the rst digit of the student number. Leave one block open and then ll in the following Reference number: 5400374225 (student number + open block + reference number) Library tariffs For the latest tariffs please go to http://www.unisa.ac.za/library. Library material not returned will be charged at the standard price per item. Tariffs are subject to change.

Code of conduct
Students may not conduct any business in the library. Talking on cellphones is not allowed. No eating, drinking or smoking is permitted in the library. Student notices and posters may only be placed on notice boards supplied for this purpose. Enquiries may be made at the lending desks. Noise is not acceptable in the library. No children are allowed in the library. Library computers may only be used for accessing library material and research/study-related information.

Security Students are urged to familiarise themselves with emergency procedures when visiting a Unisa library. Take care of personal property. Unisa cannot be held responsible for loss, theft or damage to private property. Unauthorised removal of library material can lead to the suspension of library membership and possible further disciplinary measures. These may include a charge of theft and cancellation of university registration.

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Regional Centres
Our regional centres are a great way to connect to Unisa, get advice, meet other students and make use of our services. They house our academic literacies centres, where you can improve your reading, writing and quantitative literacy skills. You can make an appointment with a Unisa counsellor to discuss study issues, your career or to help develop your academic skills. Sign up for and attend tutorials where you can work through specic study material with a qualied tutor.

The highlighted regions indicate where our regional centres are situated.

Mozambique

Botswana

Limpopo

Namibia North West Gauteng

Mpumalanga

Midlands

Free State Lesotho

KwaZulu-Natal

Northern Cape

Eastern Cape

Western Cape

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41

Regional centres
REGIONAL CENTRES

While we are an open distance learning university, we fully recognise the need for contact. The following provides information on all our regional offices and the services they offer.
WESTERN CAPE Cape Town EASTERN CAPE Port Elizabeth East London Mthatha KWA-ZULU NATAL Richards Bay Pietermaritzburg

George

Services
Alumni Alumni Chapter General Student Services Student finance enquiries Eduloan applications/information Cashier Services (debit & credit cards only) Test and practice laboratories WiFi access Student Representative Council Pre-Registration Services Application induction programmes Course & qualification advice & guidance Career guidance & counselling Student Funding Services Recognition of prior learning applications Registration Services Access/Foundation programmes Credits and accreditation applications Academic records Subject additions, cancellations & changes Exemptions Self-help registration services Study material orders and enquiries Digital study material (Toasters) Learner/Student Support Access to computers Access to study space Career, study and personal counselling Library services Peer Collaborative Learning Tutorial classes (regional tutor programmes) Video-conferencing Academic Literacies Assessment Administration Assignment box (24-hour access) EUP1501 testing Examination centres Graduation ceremonies Assignment results Examination enquiries (including aegrotat & special exam application) Graduation enquiries

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Durban

Ethiopia The Ethiopia Learning centre provides services related to matters of academic management, administration and development. The centre registers Unisa students and provides library and computer facilities, counselling and advisory services, academic language and writing assistance, marketing and communications, and study and lecture facilities.
LIMPOPO Wild Coast Polokwane Newcastle Makhado MPUMALANGA Middelburg Nelspruit GAUTENG Vaal Triangle Rustenburg Ekurhuleni MIDLANDS Potchefstroom Bloemfontien Mafikeng

Pretoria

Florida

Giyani

JHB

For more informatin on Unisa's regional offices, visit http://www.unisa.ac.za/regions

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Student Affairs
In open distance learning, physical interaction between Unisa and you, the student, is not as prevalent as at a contact university. Nonetheless, our students do come rst. We take care to provide for the development of our students, physically, emotionally, culturally and socially. The different organisations within the Student Affairs framework address things such as health and wellness, community engagement and intervention, guidance, as well as bursaries and loans management. Importantly, they also focus on the needs of students with disabilities. Student Affairs plays a major role in connecting students to Unisa. The Dean of Students is passionate about the wellbeing of all Unisa students and wholeheartedly supports the university's student bodies in their efforts to create an effective and harmonious learning environment.

Student Representative Council (SRC)

The SRC is a committee of student leaders elected by the students themselves. The SRC represents the student voice and viewpoint on the universitys governance structures. They ensure that the student voice is considered when important decisions are made. If there is anything you wish to bring to the attention of the SRC, you can contact them via the regional centres or on myUnisa. For more information on the SRC, visit myUnisa or http://www.unisa.ac.za/src

Student development
Unisa tries to connect students other than just academically through social services such as peer education, and health and wellness, as well as studeent organisations and structures to facilitate the creation of recreational groups. The following categories are considered: college student structures student political organisations religious student organisations cultural and recreational groups

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Students with disabilities

Unisa is committed to assisting all students in achieving their study and career ambitions, including students with disabilities. Unisas services for students with disabilities are facilitated by the Advocacy and Resource Centre for Students with Disabilities (ARCSWiD). ARCSWiDs two main focus areas are administrative support and advocacy/ training. We assist students with disabilities by providing study material in alternative formats, including Braille, large print, electronic, audio and DAISY requesting electronic copies of prescribed books from publishers on behalf of students providing academic administration support interventions after registration transcribing assignments, examination question papers and scripts providing Sign Language Interpretation Services for students attending tutorials or discussion classes providing basic training in orientation and mobility to blind and partially-sighted students implementing institution-wide advocacy and awareness-raising programmes on the needs of students with disabilities implementing train-the-trainer programmes in the regions

For more information: Tel: 012 429 6923/6924/6540/3829/8668/6050 or 012 441 5470/5471 Fax: 012 429 8637 or 012 429 6729; Fax to e-mail: 012 429 8138 E-mail: nkunapj@unisa.ac.za; motseme@unisa.ac.za

Student funding
Funding is a critical consideration in the higher education journey. Identifying, implementing and managing the various bursary and loan options available to Unisa students is a key function within our Student Affairs framework. We're not only concerned with providing these options, we also strive to create new nancial solutions while maintaining and strengthening our relationships with current donors. For details on these loan options, please turn to the Bursaries and Loans section in this brochure.

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Success is in your hands.

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Study
Weve discussed ways to plan for your studies. Weve discussed ways to connect to Unisa to facilitate your studies. Its time to talk about how to study.

Study methods
Orientate yourself Read your tutorial letters Scan your study guides Study effectively Reading and making notes Assignments Revision Memorising Testing yourself Evaluation Feedback

Assignments
Completing your assignments Multiple choice assignments Submitting your assignments

Examinations
Preparation Venues and dates Results Supplementary exams Aegrotat & special exams Re-marks & re-checks Exam answer books

Managing stress
What is stress? Stress management techniques Health & wellness Unisa health services

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Study methods
Orientate yourself
Effective study requires an effective study environment. Identify a quiet study area, a place where you can concentrate and not be disturbed, where you feel peaceful and would like to be. Having a clear picture of your goal is an essential initial step on the road to achieving it. To this end, you should make a "vision board", including anything that helps with the visualisation process. Visualising can be a great motivator. Think about when youre going to study and how long your study periods are going to be. As you progress in your studies youll get to know the optimum time before you need a break. Use the allocation in your overall study plan to get an initial idea.

Read your tutorial letters

When reading through your Tutorial letters 101, take note of the following important information: assignment due dates exam dates prescribed books recommended reading discussion classes planning information included by your lecturer

Its a good idea to use a highlighter to tick off the completed tasks. This way, you won't miss anything.

Scan your study guides

Scanning your study guides is essential in getting an overview of your material and in making sure that youre well prepared for your assignments and exams. You should spend about 2 hours doing this. Once youve nished calculate the time left until the exams (in weeks). deduct 2 weeks for nal exam preparation. divide the work into chunks. put these chunks into each of your weeks, giving more time to more difficult sections of work. calculate the number of pages to be studied daily

Ensure that you cover all the material necessary to complete assignments and prepare for exams.

Study effectively
Everyones different. Different things work for different people. But there are tried and tested study methods that have proved successful over time. Heres one you should try. It involves 3 stages:

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Stage1: Exploration
Reading material and making notes Making notes helps to summarise the material youve read, and helps you integrate and organise information into logical sections. This should take about 35% of your time. Doing assignments Assignments test your understanding of the material, allowing you to identify difficult areas. Test your knowledge of the material by answering old exam papers and by discussing the material with lecturers and fellow students. This should take about 20% of your time.

Stage 2: Fixation
Revision Revision helps you to x the information in your brain. It should take 20% of your time. Memorising While you may understand the information you study, there will always be material that needs to be memorised. This last stage of studying and preparing for exams can only be done effectively once you understand the material. It should take up 15% of your time.

Stage 3: Testing
Testing yourself This is also part of the exploration stage. Once again, it involves answering old exam papers (available on myUnisa) and discussing your material with lecturers and fellow students. It should take 10% of your time.

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Reading your material and making notes

Simply reading your material is not enough. Making notes is essential. Notes are a record of your time spent on a particular section. They also link study, reading, doing assignments, memorising and, nally, writing exams. When learning new material you must ensure that you can understand and recall it. You need to re-organise this material to suit your style of learning. Making notes is the best way to do this. Visual and linear note-making These are the 2 main note-making methods: Visual note-making uses mindmaps, spidergrams, branching notes, clustergrams, tables, ow charts and organograms. Narrative note-making uses linear notes, lists, timeline notes, key words, paragraphs, questions, segmenting and labelling. Broadly speaking, if you have an imaginative learning style, the visual approach to note-making should suit you. If your learning style is more factual, you may prefer the tidier, step-by-step narrative approach. Both styles can be used together too. For example, visual note-making may be better at the start of a course (as a way to get an overview of the material). Narrative note-making may work better once you start working through your material in detail or when youre preparing for exams. Which method you use depends on the nature of the study task. Is it complex? Is it unfamiliar? How much material needs to be processed? So many factors come into play. The only way to nd out the best method for you is to explore and experiment.

Doing your assignments

Assignments are a way of submitting regular work to lecturers so they can assess your understanding and give you feedback. There is detailed information on completing and submitting assignments in the Assignments section. Here are some points to consider: Understand the assignment. Collect the necessary facts from your study guide, prescribed books and discussions with others. Organise these facts into a coherent response. Use headings and subheadings to help you with structure. Start with an introduction, then a main section and end with a summary of the key facts. Offer your own opinion to show that youve understood the work. Submit your assignments in good time to allow for any possible delays.

Revise
Revision is one of the most powerful memory techniques you can use. Revise your work within 24 hours of studying it. You will have forgotten up to 25% of the facts, but this is normal. The revision process is where you bring all your knowledge together and start xing the content in your memory. By the time you revise you should be familiar with the content of the module. At the beginning of each study period revise your previous material to see how the old and the new link up. Start by getting an overview: page through the chapters/study units and read the subheadings. Tip: Look at the beginning and the end of paragraphs. This is where the main ideas are often introduced or summarised.

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Points to remember Check your summaries. Ask yourself the how, where, when, who and why questions. Whats the main idea? Have you understood all the words and concepts? Note the relationship between main ideas and subheadings. Rene your summaries into core summaries containing only the most important key words and facts. Use the different memory techniques, such as acronyms, classication and visualisation to x content in your memory Test yourself - close your book and answer the questions you formulated.

Access the following link for more information on notemaking and memorising
http://www.unisa.ac.za/counselling Click on "manage my studies" and "study skills leaets".

Memorise
At Unisa, you need to argue points of view, form opinions and analyse texts. You also need to memorise basic facts, ideas and keywords. Memorising is the second part of xation xing the information in your head. After memorising information, youll be able to develop and implement reasoning skills based on a sound factual foundation. Like everything worthwhile, memorising can be difficult. Its painful to unlearn old learning techniques. New techniques threaten the way we are used to doing things. It takes time and effort to change habits. New advice can seem unappealing and impractical.

What can I do to help my memory? Read for meaning". The purpose of reading is not to store the whole text in your mind. You must be able to think through the presented ideas. Its what you understand that counts. How to remember the facts I understand? Memory strategies (mnemonics) can help you remember basic information from your academic texts. Classifying information Information often needs to be restructured and reorganised for us to understand it. Grouping similar information brings order to your studies. Start with a heading, a word or phrase that summarises the information. Then subdivide it on the basis of shared characteristics.

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Acronyms Unisa - University of South Africa, WHO - World Health Organisation You can see from these two examples how acronyms can be used to remember organisations. They can also be used to represent ideas. Identify the keywords in a passage. Take the rst letter of each keyword and form a new word. This is a widely-used memory strategy. It works wonders in helping you remember your facts. Visualisation Instead of saying words over and over in your head, why not use imagery, a visual representation of the information? It works. The more vivid and bizarre the image, the more effective it is. Including some sort of interaction between your images makes this technique even more effective.

Test yourself
Once youve read your material, made notes, revised, done assignments and memorised the key facts, you should spend time working through old exam papers, and discussing the material with lecturers and fellow students. Try to do the following in these discussions: Use language appropriate to your subject matter. Reference facts that youve memorised. Note areas that still need work or memorising.

Evaluate
Its important to evaluate your performance against existing goals. This helps to set more realistic goals in the future. It also prepares you for exams. At the end of each study week you should evaluate your progress by asking these questions: Did I commit to the time I wrote down? If not, where can you make up this time? Was my study time productive enough? If not, why not? What changes must I make? Are there additional commitments I need to schedule? Am I coping with the content? Or do I need help to understand it?

This gives an idea of the volume of reading required, how difficult the work is, where you need assistance and the amount of memorising you need to do before exams.

Feedback
Expect feedback a few weeks after the nal submission date for your assignment. Youll receive a tutorial letter containing the correct responses to the questions posed. This tutorial letter will also contain guidelines and explanations that will help you prepare for your exams.

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Assignments
Only by submitting work can lecturers gauge your understanding and give feedback. Given the volume of assignments that lecturers have to mark or assess, there are specic rules on how assignments must be written or typed, how to hand them in and how to complete the cover sheets. Your Tutorial letters 101 contain much of the information you need to complete assignments. Unisa provides you with writing pads or you can type them. When typing assignments you must leave enough space in the margin to allow the tutor or lecturer to write comments. Assignments must be submitted via myUnisa, placed in a Unisa assignment box or posted to Unisa. Here are a few simple tips to help you to complete your assignments successfully: Read the task to understand whats required. Collect the facts and information necessary to complete the task. Use your study guide, prescribed books and other readings to compile your response. Organise the information into a structured response. Use headings and subheadings to help with the structure. Start with an introduction, then a main section and end with a summary of the key facts. Offer your own opinion.

Please follow these guidelines when completing your assignments. If you dont, you run the risk of your assignment being returned to you unmarked. When submitting your assignment online, you will receive a status message and a reference number conrming that your assignment has been successfully submitted. Your list of assignments per module will be updated on myUnisa as soon as you submit an assignment. It remains your responsibilty to ensure that your assignments are received by the university.

Completing and submitting assignments

Cover sheets Assignments posted to the university, excluding mark-reading sheets, must have the following on the assignment cover sheet: student number module code assignment number registration code (eg 01 or 02) assignment due date unique assignment number postal address

Submitting assignments Number each page. Staple each assignment into its own assignment cover (check the page order). Post each assignment in an individual Unisa C4-size assignment envelope.

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If you submit your assignment in a different envelope, it will be sent back to you unmarked. Extra postage is required for C4-size envelopes conrm the amount payable with the Post Office. The following must be on the back of the envelope: student number, name and surname module code and assignment number return postal address Remember to attach a barcode. No assignments may be posted or e-mailed directly to lecturers or academic departments. The university will not accept assignments or portfolios submitted via e-mail or fax. Dont submit different sections of the same assignment separately. You must keep a copy of each assignment you submit. Marked written assignments will be returned to you approximately ve weeks after the closing date for the assignment. Portfolios, however, wont be returned and the results will only be released with the examination results. To enquire whether the university has received your assignment go to myUnisa or send an e-mail to assign@unisa.ac.za (include your student number in the subject heading).

Multiple-choice assignments
These can be submitted in one of three ways:

Download the Unisa app!

Online, using myUnisa. Submitting via myUnisa is fast and reliable. Simply follow the instructions on screen. Via an internet-enabled mobile phone. When submitting in this way, use the Unisa Mobile MCQ app. Read how to download it to your phone and submit your MCQ assignment answers: http://www.unisa.ac.za/mobileapp. Complete a mark-reading sheet and post it to the university.

Filling in a mark-reading sheet

Only use the orange mark-reading sheet that you received with your study material. No others sheets will be accepted. Your mark-reading sheet should look like the sample on the next page. Only use an HB pencil. Do not attach a barcode sticker. Mark-reading sheets should not be put in an assignment cover and stapled. A mark-reading sheet that is lled in incorrectly, damaged or folded cannot be marked.

Fill them in as follows space 1: Initials and surname (eg S Bengu) space 2: Full postal address including postal code space 3: Student number (use one block per digit). If your student number has seven digits, the last square remains open. space 4: Under each square in Space 3 is a series of digits from 0 to 9. Mark the digits that correspond with your student number. Mark your answer with a horizontal line through each digit.

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space 5: Theres a unique assignment number at the top of the assignment questions in your tutorial letter. This number matches your answers with the answers on the computer. It is used to mark your assignment. You must use the correct assignment number. space 6: Mark the corresponding digit below each square of the assignment number, as you did with your student number. space 7: Code for course, half-course, paper or module (eg COS111-U). space 8: Assignment number. space 9: The question numbers on the sheet correspond with the question numbers in the assignment. Next to question numbers are answer squares from 1 to 5. Mark the digit that corresponds to your answer.

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Short question or essay assignments

Assignments, other than multiple-choice assignments, should be compiled using a word processing package (eg MS Word) or handwritten. For handwritten assignments use either an official assignment pad or your own A4 paper. For printed assignments, use double-line spacing and leave a 5cm blank space on the right-hand side of each page (for the lecturers feedback). Please follow the lecturers instructions (found in your tutorial letters) and the printed instructions on the assignment covers.

Submitting written assignments via myUnisa

Use a le format that can be uploaded to myUnisa. These formats are listed in the Specify the type of le drop-down list on the submission screen. A pdf le is the preferred option as formatting and layout is retained. Information on pdf converters can be found on the myUnisa homepage under Electronic resources. Submission process access myUnisa navigate to the Assignments tool and start the submission process When you click Continue, your assignment will be uploaded to the Unisa network. This may take several minutes depending on the size of your assignment and the speed of your internet connection. Once the assignment is received, its details will be displayed on your screen for nal checking. You can either go back and make corrections or click on Submit assignment to submit it. General information for submitting assignments via myUnisa Please use a header for all word processor les, with your name, student number, course code and assignment number. If you use a dial-up connection, ensure that your answers to multiple-choice questions are ready before dialling up. It will cost you money to work out answers while online. Check for mistakes before you submit an assignment. Unisas Assignment Division will not accept requests to cancel assignments submitted via myUnisa. Dont wait until the closing date. Try to submit your assignments at least three working days before the due date in case of unforeseen problems. Your internet might be down on the last day, for example. Please dont submit the same assignment on two separate channels (via myUnisa and the post, for example). Any documents/assignments uploaded to myUnisa must be virus free. If you repeatedly submit documents with viruses, you may lose the right to use myUnisa. Layout and formatting guidelines for typewritten assignments Set the paper size to A4, default tray, auto feed (or auto select). Set the left margin to at least 2,5cm and the right margin to 5cm. Use black ink. Use common fonts (eg Times New Roman, Arial). Font size: 16 for headings, 12 for normal text. Use the page break function to force a new page, ensuring that your page numbering stays as indicated on your contents page. Pictures and diagrams may be included, provided that they are not too complex and not in colour. Dont embed objects from other programs that require dynamic links. Rather, create a graphic of your spreadsheet or diagram, save it as a bmp, jpeg or gif and insert this le into your document. Keep tables simple. Complex tables can cause printer memory problems.

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Computer Science students

You may submit programs or program output in either a text (ASCII) le or in a word processor le. Only submit one le per assignment you may have to combine different les into one document. You can create a single pdf document that combines different source les. We suggest using a xed width font (eg Courier), so that your documents are more readable and the indentation remains correct. Converting your document to pdf will ensure that your le presentation remains exactly as you intended. Refer to your tutorial letters for the submission formats of assignments on myUnisa.

Assignment due dates

Assignments must be received before or on the due date for them to qualify and to be marked. No extensions will be granted. Please take public holidays and weekends into consideration if you are posting your assignment. Allow for at least three working days for the assignment to reach Unisa. You will receive an SMS conrming that the university has received your assignment, unless you submitted it via myUnisa. Please ensure that Unisa has your correct cellphone number. You may submit an assignment before the due date, but your assignment may not be marked before the due date. By not submitting your compulsory assignment, you may forfeit your admission to the examination for that module.

Assignment results
Assignment results, as soon as they are available, can be received via myUnisa: http://my.unisa.ac.za SMS (you will receive an SMS with your assignment result as soon as the result becomes available)

A note on plagiarism
Plagiarism is taking someone elses thoughts, ideas or writings and passing them off as your own. Its a serious academic offence which can result in a student being expelled, impacting the students standing with other universities and academic institutions too. You can of course reference other authors perspectives in support of your argument, provided you acknowledge that author (eg Zondi 2000:19). There are many online tools available to check your work for plagiarism. Its best to submit this check along with your assignment.

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Assignment boxes
The following assignment drop-off boxes may be used for submitting assignments. With the exception of weekends and public holidays these collection times apply.

City/Town
Pretoria Midrand Johannesburg Bloemfontein Cape Town Durban East London Ekurhuleni Florida George Kimberley Kroonstad Makeng Mbizana (Wild Coast) Middelburg Mthatha Nelspruit Newcastle Pietermaritzburg Polokwane Port Elizabeth Potchefstroom Richards Bay Rustenburg Vaal

Physical address
Muckleneuk Campus, corner of Steve Biko and Willem Punt streets, Pretoria or Joubert Street on the Sunnyside Campus (between Justice Mahomed & Rissik streets) or Old Vudec Building (entrance), corner of Nana Sita & Lilian Ngoyi streets Unisa Graduate School of Business Leadership, Alexandra Avenue (extension known as First Street) JSE building, 1 Kerk Street, Newtown, Johannesburg or West Campus, University of the Witwatesrand, Raikes Road (the assignment box is next to the gate and is indicated by a signboard). Zastron Street, Westdene, Bloemfontein 15 Jean Simonis Street, Parow or Juta Booksellers, 21 Dreyer Street, 1st oor, Sunclare Building, Claremont 230 Stalwart Simelane Street Metropolitan Life Building, 3rd oor, Drury Lane Corner of R51 and Brazil Roads, Daveyton Florida Campus, corner of Christiaan de Wet Road & Pioneer Avenue 1 Joubert Plaza, 100 Meade Street NIHI Building, corner of Chapel & Sol Plaatjie Drive, Kimberley 1st oor, NFS Building, Brand Street 29 Main Street Unisa Wild Coast Sun, R51 Wild Coast Main Road, Mzamba Beach, Bizana Town Square building, corner of Walter Sisulu & Bhimy Damane streets Steves Motors building, 26 Victoria Road, corner of Madeira Road 31 Brown Street Corner of Sutherland & Harding streets 1 Langalibalele Street 23 Landdros Mar Street Greyville House, corner of Cape Road, Ring Road & Greyville Street 20 Auret Street Block C Via Verbana, Veldenvlei (opposite the Richards Bay sportsground) 214 Beyers Naud Drive 1st oor Hangar Building, corner of Rhodes & Voortrekker streets, Vereeniging

Collection time
07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00 07:00

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Examinations
Heres where all your preparation and study is put to the test. Understandably, exams can be stressful. Planning, studying hard and preparing are the best ways to cope with that stress. Taking care of yourself helps too: eating well, sleeping enough and exercising. You must get to your examination centre in time to be seated 15 minutes before the start. If youre late, you wont be allowed in, so make sure you know how to get there. Also, make sure that you know what type of exam it is (open book or not) and what stationery you need (calculator, pens and pencils, etc). Know the exam rules and regulations. These are on the reverse side of your nal timetable.

Preparing for exams

Just as you planned for your studies, you need to prepare for exams. The weeks before Keep each study session short and focused, about 40 to 45 minutes long. Set attainable goals for each session. Take a 5 to 10 minute break between sessions to relax or exercise whatever helps you recharge. Minimise your distractions! Switch off the TV and your cellphone. Let others know you are preparing so that they dont disturb you. Nagging worries can be distractions too. It helps to write these down. Look at them, acknowledge them, then put them aside. Time management is crucial. Go back to your original study plan, where you worked out the time needed for each module. Things may have changed since then, but your original plan got you this far. Chances are its still a good guideline. The best way to prepare is to simulate exam conditions. Test yourself develop your own exams and complete them, setting the same time limits as in the exam. The day before Get a good nights sleep, even if you havent nished studying. Dont cram, it doesnt work. Youll just be too tired to think in the exam. On the day Check you have the right day, rstly. Double-check your timetable. Remember to take your ID, student card and all the stationery youll need. Make sure you know how to get to the venue, and leave home in good time to get settled and mentally prepared. Keep to yourself conversations and interactions may confuse or upset you. During the exam Read over the whole examination paper before you begin to see if you need an invigilators help. Doing this also allows you to think about options while youre doing other questions. Make sure you know the mark value of each question. Divide your time appropriately dont spend more time on a question than its worth. Write your memory aids in the margins or on a blank page formulae, facts, key phrases or dates, mindmaps and acronyms. Prioritise! Start with the easy questions, return to the difficult ones later. Make a quick outline of your answer, then write according to the outline. Be clear and be brief. Attempt every question and, nally, leave enough time at the end to check your answers.

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Examination centres
Your examination centre was conrmed at registration. It can be checked on myUnisa. All examinations in one examination period must be written at this centre unless you apply, in writing, to Unisa to change the venue. Unisa will conrm whether it is possible to change your venue (depending on availability, venue capacity and the closing date for applications). Again, this can be done on myUnisa. To change your examination venue, apply before 31 March for the May/June examinations 31 August for the October/November examinations 15 November for the January/February examinations You can do this via myUnisa via e-mail (exams@unisa.ac.za) including your student number in the subject heading via SMS (43584) via fax (012 429 4150)

CTA levels 1 and 2 students should note that examination centres for these exams are limited to venues used for tests during the year. CTA exams take place prior to the October/November examination period. Applications for venue changes must be submitted to Unisa by 31 July 2013. Important dates Unisa reserves the right to change your examination venue due to logistical reasons. If Unisa needs to change your examination centre you will be notied by 15 April for the May/June semester examinations 15 September for the October/November examinations 15 December for the January/February examinations Check your nal examination venue on your timetable. It may have changed.

Important rules
Be seated 15 minutes before the start of the examination. Latecomers will not be allowed to enter the venue, so factor in enough time to travel to your exam centre. Allow for unexpected traffic delays. If you can, take a test trip to the centre to see how long it takes to get there. You must have your student card and ID book, drivers licence or valid passport with you.

Examination timetable
The timetable you received when you registered contains the preliminary dates for all examinations. These preliminary dates are also on myUnisa. Unisa will only change these dates if absolutely unavoidable. Once dates have been nalised, an official timetable will be posted which will clearly state that it is nal. This nal timetable will be posted to you approximately one month before the commencement of the examination period. You can also nd the nal timetable on myUnisa.

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Your timetable will contain a list of study units for which you have gained admission to the examination your nal examination dates a list of the study units for which you have not gained admission to the examination examination centre address examination venue details (not contained in your provisional timetable) general instructions

You must contact the university immediately if you have not received your nal examination timetable two weeks before the commencement of the examination period. Contact Fax: 012 429 4150 E-mail: exams@unisa.ac.za (student number must appear in the subject heading)

Examination periods
Unisas official examination periods are January/February May/June October/November

Examination results
You can access your examination results via the following channels myUnisa call 083 1234 by sending the following SMS to 083 1421 0119 (Results [space]+student number) Your results will also be posted to you. If you do not receive your results, check that outstanding fees have been paid and that you have no outstanding library books. This will result in your results not being made available to you. Enquiries Contact the university within three months from the release date of your examination results. If the university does not hear from you within this period, it will regard all results as correct and complete.

Final-year students
A nal-year student (undergraduate) who has one or two modules outstanding to complete a qualication may qualify for assistance in terms of the policy to assist students to complete a qualication. The student must have written and failed the modules in the last official examination. The university reserves the right to award or decline the special assessment opportunity based on the students formative and last summative assessment. Certain postgraduate students will be considered for assistance if they owe 24 credits or less to complete their qualication.

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Second assessment opportunity for postgraduate students

Postgraduate modules now also have a second assessment opportunity. Honours research article students and CTA level 1 and 2 students are excluded and do not qualify. Postgraduate examinations in October/November will have their second assessment opportunity in January of the following year. Postgraduate examinations in January/February will have their second assessment opportunity in May/June of that same year.

Students registered for the January/February examinations who qualify for the second assessment opportunity (in May/June) must still re-register for the relevant module before the closing date for registrations. No late registrations will be permitted. To qualify for the second assessment opportunity (supplementary examination), students must obtain between 40 49% in the examination. Students who are unable to write their examinations due to ill health or work-related commitments must apply in terms of the rules for aegrotat/special examinations. Students who are unsuccessful at their second assessment opportunity will have to re-register for the module and pay the full tuition fees.

Supplementary examinations
Most modules provide for two opportunities to rewrite the examination either a supplementary or aegrotat/ special examination. Should your module only provide for one examination opportunity, you will not qualify for a supplementary or aegrotat/special examination. Should a supplementary examination be granted and you are unable to write the examination, you will not be able to apply for an aegrotat/special examination. Supplementary examinations may be granted by the university provided you received a sub-minimum of 40% in the examination. You cannot apply for a supplementary examination. Some modules do not make provision for supplementary examinations this information will be included in your Tutorial letters 101. If you qualify for a supplementary examination you will be notied when you receive your results. If you fail your supplementary examinations, you need to re-register for the relevant module. A students year mark is not taken into consideration when calculating the nal result for a supplementary examination. If you owe tuition fees or library material, your results will be withheld and you will not receive notication of your supplementary examination. Supplementary examinations missed as a result of this will not be rescheduled, nor will students be granted any further examination opportunities.

Aegrotat and special examinations

Aegrotat or special examinations may be granted for the following reasons Illness on or before your examination date. You must provide a valid medical certicate specifying the start date, nature and length of the illness, and state that it was not possible for you to sit for your examination.

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Extenuating personal circumstances. These include work commitments, serious illness or death of a relative during the examination period. Evidence of these circumstances must be produced.

You must apply within 10 days of the original examination date. A valid application must include a completed application form or letter of motivation, supporting documentation and proof of payment. Your student number must appear on all documentation. Application submissions and enquiries Via fax (012 429 4150) E-mail (aegrotats@unisa.ac.za) (student number must appear in subject heading) Post (PO Box 392, Unisa, 0003)

Please keep copies of your application and follow up to ensure that Unisa has received your request.

Re-marks and re-checks

You may apply to have your examination answer book re-marked or re-checked. The criteria for re-marking is an examination result of 35% to 49% and 68% to 74% (nal results). Details will appear on the reverse-side of your original examination result sheet. The process and closing date for these applications will appear on the reverse side of your original examination result sheet. The fee for re-marks and re-checks must be paid along with the application. Additional fees Aegrotat examination R180,00 Special examination R180,00 Supplementary examination R180,00 Re-checking of examination script R135,00 Re-marking of examination script R315,00 To apply for a re-mark, send an e-mail to remark@unis.ac.za with proof of payment. Your student number must appear in the subject line.

Examination answer books

You may apply to purchase a copy of your examination answer book. The cost is R35,00 plus 60c per photocopied page. A payment of R50,00 will cover the cost of 25 photocopied pages. Only photocopied copies are available and are sent via registered mail or e-mail once the application has been approved. It takes approximately14 days for a copy of the answer book to be sent. Question papers and model answers/memoranda and mark-reading sheets are not included. To purchase a copy of your examination answer book, apply in writing for a copy of the prescribed application form. E-mail: purchasescript@unisa.ac.za (student number must appear in the subject heading) Fax: 012 429 4150

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Managing stress
Life can be stressful, especially when youre doing a degree on top of everything else. Assignment deadlines, study issues, getting time off to write exams just three of many things that can increase your stress levels. Stress is what you experience when you believe that a specic demand exceeds your capability, causing you to feel youve lost control of the situation. Put under stress, your bodys instinct is to defend itself. It releases stress hormones, such as adrenaline and cortisol, that prepare the body for an emergency. Your heart beats faster, your muscles tighten, your blood pressure rises and your breathing quickens. These physical symptoms prepare you to ght, ee or freeze, the typical stress responses. Stress isnt always bad. In manageable doses, it can motivate you and, also, show you how you perform under pressure. But if it escalates and your physical symptoms continue for long, it can damage your health. Knowing the symptoms will help you manage stress effectively. The table below indicates the various symptoms of stress. The more of these symptoms you recognise in yourself, the more chance you have of stress overload. Talk to your doctor. Get a full evaluation. Your symptoms may be caused by issues other than studying.

Mental, emotional, physical and behavioural stress symptoms

Mental symptoms
Inability to concentrate Memory difficulties Forgetfulness Seeing only the negative Anxious or racing thoughts Constant worrying

Emotional symptoms
Feeling detached from yourself Fear of losing control Fear of dying Moodiness and short temper Agitation, inability to relax Feeling overwhelmed Sense of loneliness and isolation Feeling depressed and downhearted

Physical symptoms
Getting tired easily Sweating Shortness of breath Aches and pains Headaches, high blood pressure Diarrhoea or constipation Nausea, dizziness Chest pain, rapid heartbeat Stiff neck or jaw Loss of sex drive Frequent colds Back pain

Behavioural symptoms
Restlessness and feeling on edge Trembling or shaking Eating disturbances not hungry or eating excessively Sleeping too much or too little Isolating yourself from others Procrastinating or neglecting responsibilities Using alcohol, cigarettes or drugs to relax Nervous habits (eg nail biting, pacing) Problems with relationships

Unhealthy ways to manage stress

Smoking Drinking too much Using recreational drugs Overeating or not eating enough Risky social or sexual behaviour Zoning out for hours in front of the TV or with computer games Withdrawing from friends, family and activities Feeling depressed and downhearted Using pills or drugs to relax or sleep Sleeping too much Procrastinating Filling up every minute of the day with activities to avoid facing problems Taking out your stress on others (lashing out, angry outbursts, physical violence) Feeling overwhelmed Sense of loneliness and isolation

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Simple stress management techniques

Know the symptoms: Tension in your neck and shoulders, clenching your teeth and shallow breathing are all signs of stress. Get outside help: Make an appointment with a counsellor. Relax: The book Effective study by Van Schoor, Mill and Potgieter has excellent relaxation techniques. It can be purchased from Unisa Press. Socialise: Visit friends and family. Exercise: Its a great way to get rid of pent-up feelings, energy and tension. It also releases endorphins, which make you feel better. Look after yourself: Eat balanced meals, drink enough water, get enough sleep. Do what you love: Participate in hobbies and watch movies, etc.

Health and wellness

Health is a state of complete physical, emotional and mental wellbeing, not just the absence of disease or sickness. Its determined by your environment, your individual characteristics and your behaviour. Wellness is the process of becoming aware of, and making choices towards, a more positive existence. It encompasses health, quality of life and wellbeing.

Unisas health services

These services aim to create a nurturing environment, promote student wellbeing and create a sense of belonging. Training and development: This incorporates accredited health and wellness training programmes for educators and students. Health education: We provide information on a range of topics relating to healthy lifestyles. HIV/Aids awareness campaigns: We help to raise awareness of the pandemic, offer counselling and testing, as well as advice on how to live positively. We also provide information on care and support groups. Substance abuse awareness campaigns: We provide information on the effects and treatment of substance abuse. Mental health education: We provide information about mental health services, patient assessment, psychiatric diagnosis and medication management. Nutrition: We offer strategies for achieving and maintaining a healthy weight and healthy body, and for managing eating disorders. Physical tness programmes: We provide guidelines for improving and maintaining cardiovascular tness, muscular tness, exibility and body composition. On-site health services: We provide mobile health services to students, including nursing, dental and ancillary health care, opticians, physiotherapists, neurologists and gynaecologists. Welfare support: We provide referral services concerning welfare support and social grants. Community outreach programmes: We organise voluntary outreach to communities by peer educators

For more information contact a Unisa Student Health and Wellness Practitioner: Tel: 011 471 2849 E-mail: studenthealth@unisa.ac.za Web: http://www.unisa.ac.za

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Bursaries and loans

By now you will have made the rst minimum registration payment. There are a number of other factors inuencing the cost of your studies: Have you made provision for the remainder of the payments? Have you considered the cost of prescribed books and travel expenses to get to exam centres? Does your company offer study leave or will you need to take unpaid leave?

Financial worries can affect your state of mind not a good idea when youre trying to focus on your studies. Its best to try and resolve the money side before you get started. The nancial assistance offered by Unisa can go a long way towards calming nancial worries.

NSFAS loans
The National Student Financial Aid Scheme (NSFAS) operates according to the National Student Financial Aid Act 56 of 1999. NSFAS and its administrative partners have made, and will continue to make, a substantial contribution to student nancial aid in South Africa. If a NSFAS borrower passes all their courses in a particular academic year their loan amount for that year is reduced by 40% they only pay interest on 60% of the loan amount both the 40% capital amount and interest on that 40% is written off, because it is treated as a grant or bursary

Eligibility
A student qualies for a NSFAS loan or bursary if he or she is a South African citizen registered at a public South African Higher Education Institution can demonstrate potential for academic success and the fact that he or she is nancially needy

Students who have received loans, bursaries or scholarships from other sources covering the full cost of study are not eligible for a NSFAS loan.

68

Having the right support is essential.

69

Interest on NSFAS loans

The maximum and minimum loan amount which may be made by institutions for the year is determined by the NSFAS Board. The NSFAS maximum loan amount is generally equal to the national average full cost of study, as determined by NSFAS. The percentage (a maximum of 40%) of the amount lent to a student may be converted into a bursary if the student is academically successful. The date of the conversion will be determined by NSFAS. The following applies every year, unless changed by NSFAS: Interest on loans starts to accrue one year after the date of completion of your qualication. The interest rate is generally less than the rate at which the reserve bank lends to other banks.

How to apply for a NSFAS loan

Complete the Unisa application process to receive a student number. Complete a NSFAS loan application form, available at any Unisa office, and submit it together with the documents stipulated on the application form. Complete a temporary registration during the registration period.

Awarding of loans
Students will be informed via SMS if their application was successful. The student will again be notied via SMS about when to sign. Loans are NOT awarded on a rst come, rst served basis.

Closing dates
Applications for rst semester close on 17 September 2012. Applications for second semester close on 17 April 2013.

Qualications not covered by NSFAS

These include MBL, MBA, short course certicates/qualications, higher certicates and non-degree courses.

Appeals
All appeals are handled according to the Unisa Appeals Policy.

Accepting a NSFAS loan

If the applicant accepts the loan, he or she is required to complete and sign the official NSFAS Loan Agreement Form. A certied copy of the students ID document must be attached to the loan agreement form. Agreements must be completed in black ink. Students under the age of 18 are required to obtain their parents/guardians signature on the loan agreement forms.

70

Students have the right to access NSFAS eligibility criteria access procedures and deadlines for submitting application forms or any other required documentation in support of their application know why an application for a loan has been refused so that the decision can be appealed

Student responsibilities Read the instructions carefully and complete the application/loan agreement forms accurately. Provide any information or documentation required (eg certied copies of ID documents). Read, understand and keep copies of any forms. Notify the SFO and/or NSFAS of any changes with regard to their address, employment status, marital status, etc. Know and comply with all requirements for continuation of nancial aid, including academic progress.

Contact details (Directorate of Student Funding) Tel: 012 441 5460/1/2/3 Fax: 012 441 5449 E-mail: dsf@unisa.ac.za Web: http://www.unisa.ac.za/studentfunding

NSFAS bursaries
Nedbank bursary
Criteria Nedbank funds are granted to South African students studying BCom or BBusScience majoring in Accounting or Banking Economics Finance/Financial Management Statistics Investment Management Actuarial Science Information Systems BSc Computer Sciences or Information Systems

The Nedbank Bursary is performance-based. Students with the potential to succeed must be identied. The closing date for applications is 14 October 2012. Allocation The Nedbank bursary functions on the basis of the demographic spread of the economically active population, as published by Statistics South Africa. That is, 75% black African, 12% coloured, 10% white and 3% Indian and a minimum of 40% female gender distribution, where applicable.

71

The allocation must be split as follows: 25% to rst-year students, 50% to second-year students and 25% to third or nal-year students. The bursary covers the basic cost of study which includes tuition and prescribed books. The bursary is allocated annually and is renewable on successful performance for a maximum of three years. Within one month after the recipient completes the degree, Nedbank has rst option to recruit the graduate. If Nedbank does not have a vacancy or chooses not to recruit the graduate, he or she is not liable to pay back the bursary and is free to seek employment elsewhere. If the graduate is offered employment by Nedbank but chooses not to take up the position, he or she must pay back the full cost of the bursary to NSFAS. Successful applicants must complete a Nedbank bursary agreement as well as a schedule of particulars. The utilisation of this money must be reported under the allocation category NSFAS/NEDBANK. Both the signed bursary agreement and schedule of particulars must be submitted to NSFAS. Students are welcome to contact the NSFAS Cape Town office for clarication.

Natskills bursary
Only South African citizens are eligible. The bursary pertains to qualications addressing the scarce skills needed in South Africa (full list available on our website). Successful candidates will be selected from those who applied for the NSFAS loan.

Funza Lushaka bursary

Criteria Applicable to students studying towards a teaching qualication. Applicants must be studying towards a BEd degree or PGCE with priority areas (www.funzalushaka.doe.gov.za). Academic performance of applicants must be above average. Applicants must meet Unisas admission requirements for the relevant programme. Once qualied, bursary recipients must teach in the public school to which they are appointed. Applications must be submitted online at www.funzalushaka.doe.gov.za.

Application open on 1 October 2012. Re-applications close on 16 November 2012. New applications close on 11 January 2013. Proof of submission together with supporting documents must be submitted to directorate student funding. Tel: 012 441 5603 Fax: 012 441 5449

Social development bursary

How to apply Students must go to the Department of Social Development to apply for this bursary. The list of successful applicants will be forwarded to Unisa by the National Department of Social Development. Who qualies? anyone who wishes to pursue a BA in Social Work

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Documents to be submitted a certied copy of the identity document a completed schedule of particulars, including personal details, details of next of kin, study details (course and modules for which you have registered), and witnesses.

Allocation of funds and practicals are as per National Department of Social Development criteria. For more information, visit http://www.dsd.gov.za and click on "scholarships".

Bursary scheme for students with disabilities

Current recipients of this bursary will continue to receive support, regardless of the eld of study, provided they are academically able (fullling the admission requirements) they are nancially needy their disability is regarded as long term, recurring and substantially limiting they are South African citizens

The minimum time to complete undergraduate studies is as determined by the institutions academic faculties, plus an additional two years (N+2). On completion of studies, beneciaries are required to work in South Africa for a specied period. Should a beneciary be unable to nd employment in South Africa within three months of completing the qualication, he/she must apply in writing to the NSFAS for a fair exit/buy-out clause. The bursary covers registration, tuition and examination fees (the tuition costs) payable to the institution costs of books and other study materials prescribed by the institution (the materials costs) costs of assistive device to the student (as per the attached schedule/cost table) except where no other means of cash payment is possible (as determined by the NSFAS)

Application dates First semester closing date is 17 September 2012; second semester closing date is 17 April 2013 Application forms are available at Unisa Student Funding offices as well as ARCSWID Contact Tel: 012 441 5613 Fax: 012 441 5449 E-mail: dsf@unisa.ac.za

Other bursaries
Please visit (http://www.unisa.ac.za/studentfunding) for more information.

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Student rules and student disciplinary code

Contents
Denitions General principles and rules Misconduct Student Disciplinary Committee Procedure in the case of a complaint of misconduct General procedures at the hearing of a charge of misconduct Sanctions Implementation of ndings of the Student Disciplinary Committee Appeals Reporting and disclosure of ndings Safekeeping of the record of proceedings Commencement of Code Operational guidelines

1 2 3 4 5 6 7 8 9 10 11 12 13

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Chapter 1
Denitions
Council means the Council of the University; Day Employee Initiator Principal Registrar Student means a working day with the exclusion of Saturdays, Sundays and public holidays; means a permanent or temporary employee of the University; means an employee of the University appointed by the Registrar to conduct the case for and present the evidence on behalf of the University at the Student Disciplinary Committee; means both Principal and Vice Chancellor of the University; means the Registrar of the University and includes the Deputy Registrar; means any person, who at the time of the alleged misconduct is or was: (i) (ii) Student Disciplinary Appeal Committee Student Disciplinary Committee Students Representative Council University University premises means the Students Representative Council of the University; means the University of South Africa; means any premises or building which is the property of the University or is controlled by the University for University activities including regional offices, centres and examination venues. means a committee constituted by the Registrar to adjudicate charges of misconduct relating to students; means the committee constituted by the Registrar to consider cases of student appeals from decisions of the Student Disciplinary Committee; registered for a qualication listed in the Universitys Calendars, or taught or evaluated on any University premises by an employee or someone contracted by the University for that purpose;

Chapter 2
General principles and rules
1. The Student Disciplinary Code is aimed at: 1.1 1.2 1.3 1.4 upholding the name and reputation of the University; maintaining order, discipline, safety and security at the University; ensuring the integrity of the academic processes of the University; and assuring the quality of the assessment processes at the University.

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2. 3.

Any conduct of a student which contravenes the Disciplinary Code and/or negatively impacts on these goals may be regarded as misconduct and subject to disciplinary measures. The general supervision and control of student discipline at the University vests with the Registrar and are administered in terms of the Students Disciplinary Code of the University.

Chapter 3
Misconduct
1. A student is guilty of misconduct if she/he: 1.1 intentionally or negligently contravenes or subverts, or attempts to contravene or subvert, or assists, encourages or persuades any other person to contravene or subvert a code, regulation, rule or instruction of the University; refuses or fails to comply with a lawful instruction or request of an employee of the University authorised to give such instruction or make such request, or acts contrary to such instruction or request; commits any statutory or common law crime whilst on the premises of the University; intentionally or negligently misuses, damages, defaces, destroys or alienates, or without authorisation, uses any building, furniture or equipment, computer, vehicle, notes, documents or any other thing owned or controlled by the University or by any employee of the University, or by any registered student of the University; intentionally or negligently mismanages and/or misappropriates funds of the University; introduces intoxicating liquor onto the premises of the University without the consent of the Principal (or a person duly authorised by the Principal) or management of the regional centre, or consumes or abuses intoxicating liquor and/or is under the inuence of such liquor while on the premises of the University; introduces an illegal dependence-producing drug (as dened in section 1 of the Drugs and Drug Trafficking Act, 1992) onto the premises of the University, or is found to be in possession of such illegal substance or is under the inuence of such substance whilst on the premises of the University; without proper authorisation: 1.8.1 brings onto or stores on the premises of the University a rearm, other dangerous weapon, fuel that cannot reasonably be shown to be required for the operation of a motor vehicle or any explosive device; or allows or arranges for the aforegoing (as per 1.8.1) to be brought onto or stored on the premises of the University;

1.2 1.3 1.4

1.5 1.6

1.7

1.8

1.8.2

1.9 1.10

sexually or otherwise harasses any person (as dened in the Sexual Harassment Policy (students)) whilst on the University premises; acts in a racist manner towards any person whilst on the University premises;

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1.11 1.12

commits an indecent act on the premises of the University; unlawfully expresses, publishes or disseminates in speech, writing, print or other medium on the premises of the University any views, beliefs or ideology which would infringe upon the dignity or other human rights of any student or groups of students, or any employee of the University, or person invited by the University as a guest of the University; without the written permission of the Principal and Vice Chancellor uses the name of the University, or uses or displays the logo and/or the Coat of Arms of the University; convenes an assembly on the premises of the University without obtaining the prior consent of the Principal and Vice Chancellor (or the person duly authorised by him/her) or the management of the regional centre, or attends a gathering prohibited by the Principal and Vice Chancellor or the management of the regional centre; knowingly makes a false statement about the University or otherwise intentionally provides materially false information to anyone in- or outside of the University about the University; intentionally or negligently tenders or presents to any employee of the University any document which he or she knows or ought reasonably to know to be false or a forgery and which causes or has the potential to cause prejudice to the administrative, nancial or academic interests of the University; accepts or offers a bribe to students, employees or any other official of the University; reproduces or transmits in any form or manner, whether electronically or mechanically (including photocopying and faxing), any study guide, book, thesis, dissertation, article, examination paper, lecture, printed tutorial matter or any other study aids in respect of which copyright exists, unless such reproduction or transmission is done in a manner authorised in terms of the Copyright Act, 1978 (as amended), and unless the copyright owners permission for the reproduction or transmission is obtained; contravenes the provisions of the Copyright Infringement and Plagiarism Policy of the University as it relates to plagiarism; collects money or offers goods for sale or advertises goods on the premises of the University without the permission of the Principal and Vice Chancellor (or a person duly authorised by him/ her) or the management of the regional centre; neglects or refuses to return library material borrowed from the University library; behaves in any way that leads or may lead to the consequences described below, if such consequences were or should reasonably have been foreseen at the time when such behaviour occurred. Such behaviour includes conduct by which: 1.22.1 the good name and reputation of the University is or may be impaired, 1.22.2 the maintenance of order, discipline and security at the University is or may be prejudiced or imperilled, or 1.22.3 the process of tuition, research and administration and general University activities are or may be prejudiced or imperilled.

1.13 1.14

1.15 1.16

1.17 1.18

1.19 1.20

1.21 1.22

2.

With specic regard to assessments, a student is guilty of misconduct if he/she cheats in any University examination. 2.1 For purposes of this rule examination includes all assessments of a students performance organised and/or conducted in the name of the University.

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2.2

Further for purposes of this rule, cheating includes: 2.2.1 the possession of any unauthorised notes and/or aid(s) in the examination venue after the rst answer book or question paper is made available to students, which may assist the student in the examination; the use or attempted use during an examination of any note or aid, the use of which is not authorised by the examiner or examination officer; the communication or attempted communication of any information relating to an examination with any other candidate whilst the examination is in progress; the removal or attempted removal from an examination room of any examination book or writing paper supplied by the University for the purposes of answering an examination; the use of a false name, identity number or student number in an examination; the submission for examination as own work any matter that has been copied, reproduced, or extracted in whole or in part from the work of another student or some other person, or which is substantially the same in whole or in part as the work of another student; intentionally or negligently assisting another student to cheat as dened in 2.2; and the commission of any other fraudulent or dishonest practice whereby a student, whilst being examined by the University, seeks to mislead or deceive the examiner or the examination officer.

2.2.2 2.2.3 2.2.4 2.2.5 2.2.6

2.2.7 2.2.8

Chapter 4
The student disciplinary committee (SDC)
1. THE PANEL 1.1 The Student Disciplinary Committee will be identied from amongst the following groups of persons: 1.1.1 1.1.2 1.2 1.3 1.4 1.1.3 eight members of the College of Law nominated by the Executive Dean of the College of Law; ten members of Senate appointed by the Principal and Vice Chancellor; and the Registrar.

In respect of each meeting of the SDC, the Registrar nominates ve members from amongst the groups of persons identied in 1.1 above to constitute the Student Disciplinary Committee. The Chairperson of the SDC will be identied from amongst the ve persons nominated by the Registrar in 1.2 above and will be a person with legal training or qualication. The Registrar will nominate the Chairperson of the SDC.

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1.5 2.

The Students Representative Council may nominate one student, with observer status, to attend an SDC meeting.

QUORUM

Three members of the SDC constitute a quorum. 3. ABSENCE OF DISCIPLINARY COMMITTEE MEMBERS 3.1 If at any stage during the sitting of the SDC a member of the Committee is no longer able to participate in the proceedings or is absent for any reason, the hearing will continue, provided that the panel is properly constituted and that the Committee is quorate. In all other cases, the hearing should be terminated and will commence de novo. If the Chairperson is absent, the Committee elects a Chairperson subject to the provisions of Rule 1.3.

3.2 3.3 4. 5. 6.

CHAIRPERSON TO DETERMINE PROCEDURES Subject to the provisions of this Code, the procedure adopted at the SDC is determined by the Chairperson of the SDC. THE INITIATOR The Registrar appoints the initiator to present the case for the University. DECISIONS OF THE SDC 6.1 At the conclusion of the evidence, the Committee decides, in light of all the evidence led, whether or not the student is guilty of the misconduct, as charged. A nding of guilty will only be returned if: 6.1.1 6.1.2 the misconduct charged has, in the opinion of the Committee, been proved on a balance of probabilities; or the student has freely and voluntarily admitted guilt and the Committee is satised that there is evidence from the accused or from another source to substantiate the admission. Should the Committee not be satised with the evidence presented, it may of its own accord call for further evidence to be led in respect of the charge.

6.2 6.3 6.4 7.

If the Committee does not nd the student guilty as provided for under Rule 6.1.2, the student is acquitted of the charge. The decision of the SDC is determined by a majority vote of the members present. In the event of an equality of votes, the Chairperson of the SDC has a casting vote in addition to his/ her ordinary vote.

STUDENTS ABSENCE FROM HEARING If a student charged with misconduct does not attend his/her disciplinary hearing, such hearing proceeds in his/her absence and the proceedings of the SDC are not invalid as a result thereof.

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8.

RECUSAL FROM PROCEEDINGS

A member of the SDC who has laid a complaint of misconduct must recuse him/herself from the proceedings of the SDC which has been constituted for the purpose of adjudicating a charge emanating from the complaint. 9. OBSTRUCTION OF PROCEEDINGS If a student charged with misconduct interferes with or obstructs any proceedings of the SDC or refuses to carry out an instruction of the Chairperson of such Committee, such student may be ordered by the Chairperson to withdraw from the proceedings, which may then continue in his/her absence. RECORD OF PROCEEDINGS The Registrar appoints a person to record, by means of tape recording or in writing, the proceedings of the SDC and all the evidence tendered. Such a person is not a member of the Committee.

10.

Chapter 5
Procedure in the case of a complaint of misconduct
1. NOTIFICATION OF MISCONDUCT A student will not be formally charged with misconduct until a written and signed statement containing an accusation, complaint or allegation made against the student has been submitted to the Registrar or a person authorised by him/her to receive such complaint, provided that nothing contained herein will prevent the Registrar from laying a complaint of misconduct against a student. 2. PRELIMINARY INVESTIGATION 2.1 The Registrar appoints one or more persons to conduct a preliminary investigation into an accusation, complaint or allegation brought to his/her attention. The Registrar may, at his/her discretion, conduct the investigation him/herself. Such person(s) so appointed submits a written report and/or charge sheet to the Registrar. The person(s) appointed to conduct the preliminary investigation may consult with or obtain information from any person, including the student against whom the accusation, complaint or allegation has been made.

2.2 2.3

3.

REFERRAL TO THE STUDENT DISCIPLINARY COMMITTEE (SDC) 3.1 If the Registrar is of the opinion that there is a prima facie case and that there are reasonable grounds for a charge of misconduct and that the misconduct is of a serious nature, he/she drafts a written charge or has such charge drawn up to be heard by the SDC.

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3.2

If the Registrar is of the opinion that an alleged misconduct of a student constitutes a minor contravention of the Code, the Registrar may exercise his/her discretion to decide what further steps should be taken in response to the alleged misconduct.

4.

NOTICE TO THE ACCUSED STUDENT 4.1 When proceedings against a student are instituted in terms of 3 above, the Registrar will give the student concerned not less than 14 days notice in writing of the date, time and place of the hearing by the SDC. The Notice under this rule will inform the student: 4.2.1 that proceedings under the Students Disciplinary Code are to be instituted against him/her and that a copy of the Code is available for inspection in the Office of the Registrar or on the University student website, of the Rule that the student is alleged to have breached and/or the act(s) of misconduct that the student is alleged to have committed. The Notice must set out the charge with sufficient particularity to enable the student to prepare for his/her defence, of his/her right to answer the charge in writing at least four days before the hearing, of his/her right to attend the hearing to present his/her case, or to be represented at the hearing by another student, member of the Student Representative Council or an employee of the University, and of his/her right if he/she is a minor to be assisted by his/her parent or guardian or, at the discretion of the SDC, to be assisted by any other person appointed by such parent or guardian, provided that nothing contained in this Rule renders the conduct of the SDC void if the student is not so assisted on the date set for the hearing.

4.2

1.1.2

1.1.3 1.1.4

4.2.5

5.

SERVICE OF NOTICE 5.1 Service of any written notice and the furnishing of particulars in terms of this Code will be by prepaid, registered post to the residential address provided either on the most recent application form completed by the student for the purpose of registration or on any later written notice submitted by the student to the University of a change of address. In the case of such service the student will be deemed to have received the Notice and particulars within ve days of the date of posting thereof.

5.2 6.

SUSPENSION 6.1 No student will be suspended from the University before a hearing is held. However, the Registrar may use an abridged service of Notice to convene an emergency SDC that will determine the need for a temporary suspension which will serve to prohibit such student from: 6.1.1 6.1.2 entering onto the premises of the University, or any part thereof, and/or exercising a right or privilege resulting from his/her enrolment as a student.

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6.2

A temporary suspension in terms of paragraph 6.1 remains in force for the period not exceeding thirty days or until the disciplinary proceedings in terms of this Code have been completed, whichever instance may rst occur. The suspended student may make written representations to the Principal and Vice Chancellor within ve days of receipt of written notice of his/her suspension, advancing reasons why he/she should not be suspended. 6.3.1 The Principal and Vice Chancellor may at his/her discretion revoke a suspension at any time, provided that, notwithstanding such revocation, further steps may be taken to proceed with the disciplinary hearing on the charge of misconduct against the student. The Principal and Vice Chancellor may, at his/her discretion, also conrm the suspension.

6.3

6.3.2

Chapter 6
General procedures at the hearing of a charge of misconduct
1. 2. 3. 4. 5. 6. 7.
In the interest of transparency, all hearings are open meetings unless the Chairperson of the SDC is persuaded by the circumstances of the case to direct that the hearing be closed to the University community. The initiator leads evidence against the accused student and generally conducts the case for the University. The SDC allows the student or such person representing the student a reasonable opportunity to present a defence and to answer the charges. Both the initiator and the accused student are allowed to adduce all relevant evidence and call witnesses and to examine and cross-examine witnesses, as appropriate. The SDC may also ask the witnesses questions for clarity. The SDC may further, of its own accord, call for evidence that it may deem relevant to a determination of the issue(s) before it. The hearing of the SDC is conducted in an informal manner, according to the principles of natural justice and with due regard for the rights of the accused student. No accused student will be prejudiced by reason of a failure to comply with the rules of procedure or rules of evidence as applied in the ordinary courts. If the student is a minor, no disciplinary action(s) will be taken against that student before his/her parent or guardian has also been informed in writing of his/her alleged misconduct and has been given a proper opportunity to make a written statement and, if he/she so wishes, to appear before the SDC in person.

8.

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Chapter 7
Sanctions
1. When considering an appropriate sanction, the SDC takes account of all mitigating and aggravating factors presented during the hearing. Further, when considering the appropriateness of the disciplinary measures to be imposed, the SDC ensures that such disciplinary measures are, as far as possible, appropriate to and commensurate with the nature and gravity of the misconduct of which the student has been found guilty. And still further, it is noted that the SDC is also bound by the rules of administrative law and natural justice and the principles of precedent. After nding a student guilty of misconduct, the SDC may impose one or more of the following sanctions: 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 revocation of a degree, diploma or other qualication obtained from the University in an improper manner; a written reprimand and/or warning; denial of a right or privilege resulting from enrolment as a student at the University; a ne not exceeding twice the annual tuition fee for the full rst year of study of the qualication for which the student is registered; payment of compensation or requiring the accused student to repair the damage caused by his/her misconduct; denial of the right or privilege to register for a particular study module or course offered by the University; annulment of examination results and/or withdrawal of a credit(s) obtained in a study modules and/or courses; refusal of admission to an examination for a specied period; conrmation of the temporary suspension of a student, and/or the suspension of the student for a specied period or further period subject to any condition(s) which the SDC deems reasonable; denial of the privilege to register or enrol again as a student at the University for a specied period; any other appropriate sanction(s) which the SDC deems suitable in the particular circumstances; and/or A student who is temporarily or permanently deprived in terms of this Code of a right or privilege which he/she enjoys as a student or is temporarily or permanently denied admission to the University, forfeits any claim for repayment, reduction or remission of moneys paid or payable to the University.

2.

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Chapter 8
Implementation of ndings of the SDC
1. If the SDC nds an accused student: 1.1 guilty, the student is notied in writing of the nding and the sanction(s) imposed by the SDC. In the Notice, the student is further informed of his/her right to appeal against the nding(s) and/or the sanction(s) imposed; not guilty, the student is notied in writing of the nding of the SDC.

1.2 2.

If the student is a minor, no disciplinary measure/s will be taken against that student before his/her parent or guardian has also been informed in writing of his/her alleged misconduct and has been given a proper opportunity to make a written statement and, if he/she so wishes, to appear before the SDC in person.

Chapter 9
Appeals
The Student Disciplinary Appeals Committee (SDAC) hears appeals in respect of ndings of the SDC. 1. FUNCTIONS AND POWERS OF THE SDAC 1.1 1.2 2. The SDAC is responsible for the hearing of appeals in respect of the decisions of the SDC whether based on factual ndings, matters relating to procedure and/or the sanctions imposed. The SDAC has the powers to review, reverse, nullify or replace decisions of the SDC in all respects, and can also order that hearings be held de novo.

COMPOSITION OF THE SDAC 2.1 The SDAC consists of ve members identied from the following groups of persons: 2.1.1 2.1.2 2.1.3 the Executive Dean of the College of Law or his/her nominated representative from the School of Law, two professors from each of the Colleges appointed by the Executive Deans of the Colleges, ten members of Senate appointed by the Principal and Vice Chancellor; and

2.1.4 the Registrar.

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2.2

In respect of each meeting of the SDAC the Registrar nominates ve members from the groups of persons identied in 2.1 who were not members of the SDC. They will constitute the Student Disciplinary Appeals Committee, provided that each College will have only one representative save for the College of Law which may have two representatives. No member of the SDC may participate on the SDAC. The Executive Dean of the College of Law or his/her nominated representative from the School of Law will be the Chairperson of the SDAC. The Students Representative Council may nominate one student, with observer status, to attend an SDAC meeting.

2.3 2.4 2.5 3.

QUORUM Four members of the SDAC constitute a quorum.

4. FUNCTIONING The provisions of paragraphs 3 -10 of Chapter 4 apply with the necessary changes to the functioning of the SDAC. 5. PROCEDURES 5.1 A student who has been found guilty of misconduct may, within fourteen days of being informed of the nding of the SDC, appeal to the SDAC in writing by lodging a written Notice of Appeal with the Registrar, provided that a student who has been found guilty of misconduct after having pleaded guilty to the charge against him/her has no right of appeal against such nding, but may still appeal against the sanction. The appellant furnishes, in writing, detailed grounds for his/her appeal in the Notice of Appeal. Upon receipt of a Notice of Appeal, a copy of such Notice is forwarded to the Chairperson of the SDC which adjudicated the charge, whereupon the SDC, where necessary, should within a reasonable period compile a reply to the grounds for appeal and submit it to the Chairperson of the SDAC. When an appeal is lodged against a decision of the SDC in terms of Chapter 9, the enforcement of any disciplinary measure imposed by the SDC is deferred by either the SDC or the Registrar, pending the outcome of the appeal. An appeal will be heard solely on the grounds of the record of the proceedings of the SDC, together with any document(s) and exhibit(s) submitted during the SDC hearing, save where the appeal is based on a material irregularity that is alleged to have occurred in the course of the proceedings but does not appear as such from the record. For the purposes of an appeal, the appellant or the person assisting him/her or any other person allowed by the SDAC (or the SDC as the case may be) may make written or, with the permission of the SDAC, verbal representations to the SDAC.

5.2 5.3

5.4

5.5

5.6

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5.7

After considering an appeal the SDAC may: 5.7.1 5.7.2 5.7.3 5.7.4 dismiss the appeal and uphold the decision of the SDC in its entirety or in part, allow the appeal and set aside the decision of the SDC in its entirety or in part, amend the decision of the SDC, prior to reaching a nal decision concerning the appeal, the SDAC may refer any question pertaining to the hearing of the SDC back to the SDC concerned and order that a report be submitted.

5.8

The SDAC will not increase any sanction(s) imposed by the SDC unless the SDAC has given the accused student prior reasonable written notice of its intention to do so and has further considered the appellants written representations, if any, in this regard. There is no further forum for appeal within the University structures after the SDAC.

5.9

Chapter 10
Reporting and disclosure of ndings
1. 2. If a student in respect of whom the SDC has imposed a sanction fails to exercise his/her right of appeal as set out in Chapter 9, the SDC submits a written report on the matter to the Executive Committee of Senate. If a student in respect of whom the SDC has imposed a sanction exercises his/her right of appeal as set out in Chapter 9, the SDAC will submit a written report on the matter to Council after disposing of the appeal and, if it deems necessary, to the Executive Committee of Senate for its information. Final decisions in respect of student disciplinary hearings (without identifying the student) will be published on the Registrars website and may be made public by any other means determined by the relevant Student Disciplinary Committee or the Registrar, save where exceptional circumstances are found to exist.

3.

Chapter 11
Safekeeping of the record of proceedings
1. All documents and tape recordings, pertaining to a disciplinary matter, will be kept in safe custody by the Registrar. A student is, however, entitled to receive copies of such documents and tape recordings at his/her own expense. Such documents and tape recordings will be held by the University for a period of three years after a matter has been nalised. 2.

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Chapter 12
Commencement of this code
1. 2. This Code comes into operation on the date on which it is approved by the Council. This Code is the relevant Code for all students registered at UNISA from the commencement date of this Code and repeals all previous Student Disciplinary Codes, policies and procedures that may have previously pertained.

Chapter 13
Operational guidelines
1. The Registrar may prepare operational guidelines regarding: (a) (b) (c) 2. minimum and maximum sentences to be imposed by the SDC and SDAC; any matter required to be prescribed in terms of this Code; and any other matter which the Management Committee deems necessary or expedient to be prescribed in order to achieve the objects of this Code.

Any guideline made under this subsection must be submitted to the Management Committee for approval.

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Unisa rules for students

Introduction
The content of this section is dened by the legislation and regulations set out in the Higher Education Act, 1997 (as amended). Where provision is made for institutional discretion, the Unisa rules are subject to approval by Council and/or Senate (as appropriate), except where expressly recorded to the contrary. The rules contained in this document represent the general rules of the university and apply to all students of Unisa. These rules must be read together with the applicable Unisa policies, which have the same force and effect as the rules contained in this document. The relevant policies are available on the Unisa website as well as on the CD containing general registration information which is distributed to all students. The rules published here and related policies may be amended prior to the commencement of the following academic year. In addition to these general rules, there may be specic rules per college and/or qualication. They will be expressly stated in the information pertaining to the college and/or qualication set out elsewhere in this document or in the relevant tutorial letters, all of which are available to registered students in print format or online. Where the rules of a college make provision for special requirements with regard to registration for a module offered in the college, the requirements will apply equally where the module is taken in another college or for non-degree purposes, unless expressly stated to the contrary. When a student registers with Unisa, the student: (i) acknowledges an awareness of the prevalent rules of the university; and (ii) undertakes to be bound and abide by the rules of the institution.

The student bears the onus of ensuring that s/he is familiar with the rules pertinent to his/her registration with Unisa.

Ignorance of these rules and related institutional policies will not be accepted as an excuse for any transgression. Office hours
07:45 to 16:00, Mondays to Fridays, excluding public holidays. The university closes on the last working day before Christmas day and re-opens on the rst working day of the New Year.

1 Language of tuition
The university provides tuition in Afrikaans and English, according to the preference of the student. However, as approved by Senate, specic modules are offered in English only. In qualications comprising the learning of a language, tuition may be offered only in the language of the module that is being taught, after the approval by Senate. Prescribed books may not always be available in the language in which the student has chosen to receive tuition.

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2 Language(s) of research
The Language Policy subscribes to the principles of functional multilingualism. Where mutually acceptable to the student and supervisor, students are allowed to write their thesis in any of the South African official languages. However, if the thesis or dissertation is written in a language other than English, the abstracts of the thesis or dissertation must be provided in English.

3 Method of tuition
Unisa is an open distance learning institution. Consequently, contact tuition is limited to group discussion classes or tutorials as may be scheduled for the module. Tuition is provided through print-based format (except in the case of modules offered solely online), multimedia and online through the myUnisa student portal. Students with disabilities who are registered at Unisa receive modes of tuition according to their needs insofar as the University is reasonably able to accommodates the students needs. Students having special must advise the University of their circumstances and make arrangements for the provision thereof. The rules regarding assessments are set out later in this document.

4 Library Services
4.1 Membership of the library is available to all registered students and is subject to library regulations.These regulations are published in the my Studies @ Unisa brochure, which is issued at the time of registration. 4.2 Students living outside of South Africa also qualify for membership, but services will depend on whether the students environment provides the infrastructure required for a specic service. 4.3 Note: the library does not stock prescribed books and these must be purchased by the student, as required. Limited copies of prescribed books may be purchased by the library for tuition and research purposes. 4.4 To gain access to the services (electronically), students must visit the Library webpage www.unisa.ac.za/library, click on login and create a PIN. Please refer to the my Studies @ Unisa brochure for more information. 4.5 Examination results of students who fail to return library material by the due date will be withheld until the material has been received or until the replacement cost of each item as well as all outstanding administrative costs have been paid in full. Re-registration will also not be possible until everything indicated above has been submitted and/or paid

5 Reports, records and statements of academic results

5.1 Certied Advance Statement 5.1.1 A student will receive a Certied Advance Statement in respect of a completed degree, diploma or certicate. 5.1.2 The Advance Statement is posted to the student as soon as reasonably possible after completion of the qualication. 5.1.3 All modules that have been passed will be indicated on the Advance Statement, together with the percentages obtained. 5.1.4 An Advance Statement will not be issued to a student who has an outstanding fee balance or outstanding library material. The Advance Statement will only be processed upon settlement of the obligation. 5.1.5 An Advance Statement is only issued after the students results have been nally audited for correctness. 5.2 Statement of Credits

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5.2.1 A student may request, in writing a Statement of Credits in respect of an incomplete qualication or for a completed qualication, which will set out the modules passed by the student. 5.3 Transcript of academic record and abbreviated syllabus 5.3.1 A student may, upon a written request, receive a transcript of his/her academic record and/or the abbreviated syllabus for modules comprising the qualication. Students may also request that the documents be sent directly to a South African university or to one institution in a foreign jurisdiction. In the latter instance, the onus is on the requesting student to ensure that the information is correctly provided to Unisa. 5.4 Certicate of Conduct 5.4.1 If a student is registered at Unisa but intends registering at another university in the following year, no Certicate of Conduct will be issued before his/her examination results are available. 5.4.2 The Certicate of Conduct is printed as part of the students academic record and no separate document is issued. 5.4.3 A Certicate of Conduct is issued on request only. 5.4.4 A Certicate of Conduct is not a testimonial of the students character. 5.5 Progress Report 5.5.1 The university does not issue Progress Reports in respect of undergraduate qualications. 5.5.2 At least four weeks prior to the commencement of an official examination session, a letter indicating whether or not a student has been admitted to the examinations in each of the modules for which s/he is registered, will be posted to the student. The communication also indicates the nal examination dates and may be used in support of any application for leave for examination purposes, if needed. 5.6 Completion of a qualication 5.6.1 A students qualication status will only be amended from INCOMPLETE to COMPLETE on the academic record after the results have been nally audited and approved as being correct.

6 Qualications offered
6.1 Unisa is a comprehensive university and offers qualications ranging from certicates to doctoral studies within seven colleges, namely: College of Agriculture and Environmental Sciences (CAES) College of Economic and Management Sciences (CEMS) College of Education (CEDU) College of Graduate Studies (CGS) College of Human Sciences (CHS) College of Law (CLAW) College of Science, Engineering and Technology (CSET)

6.2 Each college further offers formal and non-formal programmes, where: 6.2.1 Formal qualications refer to those qualications that are subsidised by the Department of Higher Education and Training, and therefore offered under the DHET policies and legislation; while 6.2.2 Non-formal qualications refer to those short learning programmes that are not subsidised by the DHET. Such

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qualications, ranging from three months to one year, have a focus on providing specic skills within the work environment. 6.3 Although different student numbers are used for formal and non formal qualications, the rules of the University apply to both formal and non-formal qualications.

7 Application for admission to study at Unisa

For further detailed information, refer to the institutional brochure: my Choice @ Unisa. 7.1 In respect of undergraduate qualications, prospective students who have not previously been registered with Unisa for a formal qualication must apply for admission to study at Unisa prior to registration. 7.2 All postgraduate students must apply to be admitted to the selected postgraduate qualication. 7.3 Application to study at Unisa for the selected qualication takes place during published periods prior to a registration cycle and the onus is on a prospective student to ensure that s/he has the correct information regarding the set dates. 7.4 Prospective students whose applications are not nalised by the set closing date will not be considered for registration in the immediately following registration period. 7.5 In respect of undergraduate qualications, in order to comply with the requirements for application, a prospective student must (summarised): 7.5.1 Apply on the prescribed Unisa application form during the published scheduled periods. 7.5.2 Ensure that s/he complies with the admission requirements prescribed for the qualication for which s/he is applying. This information is contained in the my Choice @ Unisa brochure. 7.5.3 Submit the required supporting documents with the application form. 7.5.4 Submit the non-refundable application fee, together with the application form and other documentation. 7.5.5 In respect of masters and doctoral qualications, all applications must be completed and submitted online. No other mode of application will be accepted. Note: An application is only complete when the university has received (i) the application form; (ii) the other relevant documents required for the processing of the application; and (iii) the payment of the application fee. 7.5.6 Apply before the closing date set for the academic period in which s/he intends to register.

8 Admission to study
The general university and qualication-specic admission requirements are detailed in the institutional brochures: my Choice @ Unisa and in this brochure my Registration @ Unisa. 8.1 The onus is on the student (including students who register for non-degree purposes) to ensure that s/he meets the admission requirement/s for his/her chosen qualication. 8.2 The university will unilaterally de-register any student who does not comply with the prescribed admission requirement/s.

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8.3 Unisa is a dedicated open distance learning institution and will not assist students to obtain study permits except if its contact sessions are an inherent requirement of a qualication. The information and process to be followed will be communicated in the tutorial letter for the specic module.

9 Registration
The rules regarding registration are set out in detail in the Admission Policy and this brochure my Registration @ Unisa. Specically, the following rules are highlighted: 9.1 The registration form 9.1.1 A student must complete a registration form for each academic year, in terms of which s/he binds him/herself to all the rules of the university. 9.1.2 The content of the form is the basis of the students contract with the university. 9.1.3 It is the students responsibility to inform the university of any change/s to personal data contained on the registration form notably, name change, address change and/or change in telephone numbers in writing and using the prescribed Unisa forms or online using the myUnisa portal. 9.1.4 It is the responsibility of the student to submit his/ her registration before the closing date. No late registrations are accepted for any reason. Note: In respect of masters and doctoral qualications, registration is only available online. 9.2 Choice of modules per semester/per annum 9.2.1 A students registration per semester and per annum is subject to the maximum number of NQF (National Qualications Framework) credits as set out in the Admission Policy. 9.2.2 Modules registered for non-degree purposes will also be taken into account when calculating the maximum NQF credits for a semester/year of study. 9.2.3 Students in the nal semester of study for a qualication weighted at 240 credits or more may apply to register for an additional 24 credits if to do so will enable the student to complete the registered qualication. Application to take the additional modules must be made to the Deputy Registrar on the Unisa prescribed form. In order to be eligible for the application of this rule, the affected student must have a minimum overall average of 55% in all modules previously passed. 9.2.4 Where the nal year of a qualication comprises only year modules (as opposed to semester modules), the above rule will evenly apply: however, application for the additional 24 credits may be made at the beginning of the nal year of study. 9.3 Pre-requisite modules 9.3.1 A student may not register for a module for which s/he has not passed the pre-requisite. 9.4 Co-requisite modules 9.4.1 Students must register for prescribed co-requisite modules simultaneously. 9.5 Concurrent registration 9.5.1 Students may register concurrently for formal and non-formal qualications at the university, with the consent of the colleges involved.

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9.5.2 Students may not register for a formal qualication at the university, if concurrently registered for a formal or non-formal programme at another university, except that such students may be allowed to register for nondegree purposes (NDP) at Unisa, if their registration is accompanied by a letter of permission from the other university granting permission for concurrent studies for non-degree purposes and indicating the modules to be taken at Unisa. 9.6 Registration for the research masters and doctoral qualications 9.6.1 Students registering for a research masters or doctoral qualication must rst register for and comply with the requirements set for the Research Proposal module before registering for the research component of the qualication (ie the dissertation or thesis). 9.7 Registration for non-degree purposes (NDP) 9.7.1 Students intending to register for a module even for non-degree purposes must meet the admission requirements for the qualication in which the study unit is offered: for example, registration for a study unit at honours level can only be considered if the student meets the admission requirements for the honours programme concerned. Additionally, the student must meet pre and co-requisites for modules to be taken for NDP. 9.7.2 A student may be allowed to register for a maximum of 4 modules for non-degree purposes, while registered for a formal undergraduate diploma or degree qualication that has a minimum duration of 3 or 4 years. 9.7.3 A student may be allowed to register for a maximum of 2 modules for non-degree purposes, while registered for a formal undergraduate diploma or degree qualication that has a minimum duration of 1 or 2 years. 9.7.4 A student who is registered for an honours bachelors degree may, only with the special permission of the Executive Dean of the respective college that offers the honours programme, also register in the same academic year for not more than two undergraduate modules for non-degree purposes (NDP). 9.7.5 A student who is registered for a masters degree may, only with the special permission of the Executive Dean of the respective college that offers the masters programme, also register in the same academic year for two undergraduate modules or for one honours module or the corresponding number of modules on the same level for non-degree purposes (NDP). 9.7.6 A student who is registered for a doctoral degree may, only with the special permission of the Executive Dean of the respective college that offers the doctoral programme, also register in the same academic year for two undergraduate modules or for one honours module or one masters module or the corresponding number of modules on the same level for non-degree purposes (NDP).

10 Application for credits and exemptions

10.1 Students applying for credits and exemptions for studies passed at other higher education institutions must do so on the prescribed form and in accordance with the Unisa rules as stated in the Unisa brochures my Choice @ Unisa and my Registration @ Unisa. 10.2 Specically, 10.2.1 Applicants must meet the admission requirements for the qualication for which they are applying for credit/s and exemption/s; and 10.2.2 A maximum of 50% of the prescribed NQF credits may be awarded in the form of credits and exemptions. 10.2.3 No exemptions will be granted towards an honours or masters qualication from any qualication previously completed.

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11 Cancellation of registration.
11.1 A student who voluntarily cancels his/her registration of a module for any reason whatsoever, will forfeit either a part or the entire fee paid, as prescribed in the fee payment schedule for this year.

12 Exclusion from study on the ground of poor academic performance and re-admission to study
12.1 Unisa prescribes a set of minimum standards with which students must comply to ensure their continued registration with the university. These are set out in the Admission Policy. 12.2 A student who does not comply with the standards prescribed in the Admission Policy will be excluded from further admission to the university, provided that the Executive Dean of the college in which the student is registered may, at his/her discretion, grant the student permission to re-register for a further period of study. 12.3 The required standards include inter alia: 12.3.1 a student must in the rst calendar year of registration pass, at least, 36 credits; and 12.3.2 a student in the second and subsequent years of study must pass, at least, 48 credits annually. 12.4 For purposes of compliance with this rule, NDP registrations and the results of all aegrotat and supplementary examinations will be taken into account. 12.5 Each year in which the student was registered at Unisa is included in the calculation of the period of registration and not just the years in which the student was registered for a particular qualication. 12.6 In the case of a student who has completed a formal degree or diploma and is registered for a second or further qualication, only those years of registration after the completion of the degree or diploma will be taken into account for purposes of calculating the study period in respect of the second or further qualication. 12.7 Modules from which a student has been exempted will not be taken into consideration for purposes of determining whether he/she should be re-admitted to the university. Similarly, a students previous academic performance at another university will not be taken into consideration. 12.8 Students registered for the postgraduate Research Proposal module will only be permitted one further opportunity to re-register. If the student is not successful after the second registration, the student will not be permitted to register again for the Research Proposal module and will be excluded from the qualication.

Re-admission
12.9 A student applying for re-admission to the university after being excluded on the basis of poor performance (as dened above) may do so only after providing proof of successful completion of study in accordance with the standards set out in the Admission Policy. 12.10 A student applying for re-admission must submit his/her application for the consideration of the Registrar, on the prescribed Unisa form.

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13 Finance and fees

13.1 The fees payable and the manner in which fees must be paid are determined by the Council of the University, and are set out in the university brochure my Registration @ Unisa. 13.2 Payment must be made in terms of the modes set by the university. The adoption of any alternate payment method which is dishonoured by the nancial institution, will result in the fees being deemed to have not been paid and will result in the affected students registration being automatically cancelled. 13.3 A student who owes a nancial debt to the university, or has not returned university property that has been loaned to him/her, shall not be provided with a Certicate of Conduct or any proof of academic achievement by the university.

14 Formative assessments
14.1 Every student is required to complete and submit the formative assessment requirements as set out in the tutorial letters for the registered module. 14.2 The formative assessments will be used to calculate the year mark as set out in the Tutorial Letters for the module. The year mark will contribute towards the nal summative assessment mark. (The contribution of the year mark towards the nal summative assessment mark will be set out in the Tutorial Letter/s for the module.) 14.3 Note: The year mark will only be considered for purposes of calculating the nal summative assessment mark if a student attains a minimum mark of 40% in the summative assessment set for the module (the sub-minimum rule). 14.4 The year mark will not contribute to the calculation of the nal summative assessment mark in the case of a supplementary examination.

15 Admission to the summative examinations

15.1 A student will not be admitted to an examination in a module unless s/he: (a) is registered at the university for tuition in that module for the particular academic year and period; and (b) has satisfactorily completed all the requirements for admission as prescribed by Senate

16 Assessment periods
16.1 Year modules and certain postgraduate modules will be assessed in October/November. 16.2 Special, supplementary and aegrotat assessments for the year modules and certain postgraduate modules will be scheduled in January/ February of the following year. 16.3 Note: Assessments in the following qualications will take place in January/February following the year of registration Advanced Certicate in Education Postgraduate Diploma in Advanced Nursing Science Postgraduate Diploma in Distance Education

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 Postgraduate Diploma in Tertiary Education Postgraduate Diploma in Telecommunications and Information Policy Honours qualications (exception Psychology) but no supplementary assessments are applicable(?) 16.3.1 Summative assessments for modules which are offered in the rst semester take place in May/June. 16.3.2 Special, supplementary and aegrotat assessments are scheduled in October/Novemberof the same year. 16.3.3 Summative assessments for modules which are offered in the second semester take place in October/November. 16.3.4 Special, supplementary and aegrotat examinations are scheduled in May/June of the following year. 16.3.5 Postgraduate examinations scheduled for January/February, will have their special, supplementary or aegrotat examinations in May/June of the same year. Postgraduate students who have their second assessment opportunity in May/June must re-register for the module by the official closing date for registrations in the event that they fail the second assessment. No late registrations will be considered. Students who have reregistered and pass the second assessment, must themselves liaise with the Registrations Division regarding a refund for fees already paid.

17 Supplementary, aegrotat and special assessment opportunities

Please note that there are undergraduate modules which do not make provision for aegrotat or special examinations. No supplementary examinations are granted in respect of aegrotat or special examinations. 17.1 Except where expressly stated to the contrary, a student will be granted a maximum of 2 assessment opportunities in a module without having to re-register for the module. CTA Level 1 and CTA Level 2 students only have one examination opportunity. Thus, where a student is granted a supplementary, aegrotat or special assessment opportunity, this will be the nal assessment opportunity without the student having to re-register for the module. Students who fail or are absent (for whatever reason) from the second assessment opportunity will not be granted a further opportunity without re-registering for the module. Students who passed their examinations cannot apply for a second assessment opportunity in order to improve their results. Such students must re-register for the module(s) concerned for non-degree purposes. 17.2 An aegrotat or special examination in the following examination period may be granted to a student who has been prevented from taking the preceding examination or has been unable to complete the examination as a result of: illness on the day of or immediately before or during the examination, provided that the application is accompanied by a certicate, issued by a medical practitioner registered with the SA Medical and Dental Council, specifying the nature, commencement date and duration of the illness and declaring that for health reasons it was impossible or undesirable for the candidate to sit for the examination on the day concerned or a letter from the invigilator certifying that the candidate left the examination hall due to illness; or personal circumstances, such as work commitments (official letter from employer is required) or work-related travel, serious illness or death of a relative during the examination period, provided that satisfactory evidence of such circumstances is produced (see below).

17.3 A student will be granted a second assessment opportunity (supplementary examination) in a module if s/he achieves a minimum nal summative assessment mark of 40%, as well as complying with the additional (where relevant) specic criteria for an aegrotat, special or supplementary assessment for the module. Students will only be registered for the second assessment opportunity upon payment of the prescribed fee. The University awards supplementary examinations and students cannot apply for this opportunity.

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17.4 Where an examination is deferred and a special or aegrotat examination (second examination opportunity) is granted, without the examination having been written at the rst examination opportunity, such deferred examination will be regarded as the second and nal examination opportunity for that academic year. No further supplementary, aegrotat or special examinations will be granted and students who fail or are absent from such an examination (for whatever reason) will have to reregister for the relevant module/paper during the next academic period. Please note: A student must have obtained examination admission and have paid the full registration fee in respect of the relevant module. The prescribed examination fee must accompany the application for the aegrotat or special examination. Examination fees are not refundable or transferable. 17.5 No alternative dates or times can be arranged in cases where examination dates and/or times clash. Note: A student will not be granted admission to a or special assessment on the basis of clashes in examination dates; save where the clash may arise as a result of a change to the provisional timetable made by the University after the registration period. 17.6 Applications for special examinations must be accompanied by original documentary evidence giving full details as to why the student was prevented from writing the examination. Applications must be submitted WITHIN 10 DAYS of the original examination date. Please ensure that your student number appears on all documentation. Medical certicates received without an accompanying written application will be deemed to be an incomplete application and will, therefore, not be processed or considered. Applications can be submitted via fax (012 429 4150), e-mail (aegrotats@unisa.ac.za) (your student number must appear in the subject heading) or may be posted to the university (PO Box 392, Unisa, 0003). It remains the students responsibility to ensure that the university receives the original application and any accompanying documentation before the closing date. 17.7 Undergraduate students in their nal year of study who have one or two modules outstanding to complete the qualication may qualify for assistance in terms of the Procedure to assist students who have one or two modules outstanding to complete a qualication. The student must have written and failed the modules in the last examination. The University reserves the right to award or decline the special assessment opportunity based on the students formative and last summative assessment. Postgraduate students (who qualify) must owe 24 credits or less in order to be considered for the above assistance. 17.8 The year mark will not contribute to the calculation of the nal assessment mark in the case of a or supplementary assessment. 17.9 Special, aegrotat and supplementary assessments will be scheduled at the same examination centre at which the student was scheduled to write the previous examination, save where prior arrangements have been made with the University. No assessments in lieu of the above, will be scheduled outside of the official examination periods. 17.10 Senate may approve that there is no second assessment opportunity in respect of specic undergraduate modules. Where this rule is in place, the information is expressly set out in the relevant tutorial letter, which forms part of the students agreement with Unisa. 17.11 Most postgraduate modules also have a second examination opportunity, save for the CTA Level 1 and CTA Level 2 examinations. The following should also be noted. 17.11.1 the assessments for the MBL modules and certain postgraduate modules are conducted in October/November, with special, supplementary and aegrotat assessments scheduled in January of the year following; and 17.11.2 the assessments for the MBA modules and most postgraduate modules are conducted in May/June and the special, supplementary and aegrotat assessments (for students who qualify) are scheduled in October/November. 17.11.3 the assessments for most postgraduate modules are conducted in January/February and the special, supplementary and aegrotat assessments (for students who qualify) are scheduled in May/June of the same year. Postgraduate students who have their second assessment opportunity in May/June must re-register for

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the module by the official closing date for registrations in the event that they fail the second assessment. No late registrations will be considered. Students who have re-registered and pass the second assessment, must themselves liaise with the Registrations Division regarding a refund for fees already paid.

18 Examination timetable
18.1 A provisional examination timetable will be available to all students at the time of registration to ensure that s/he is able to make an informed decision. The examination dates for all modules (except for non-venue based assessments, portfolios, theses and dissertations) are available in the examination timetable. 18.2 The onus is on the student to ensure, at the time of registration, that the examinations for which they register do not clash with any religious commitments which may take place during the year. 18.3 Students in foreign countries must ensure that the examination dates do not clash with any public holidays in their particular country. 18.4 The University reserves the right to make reasonable changes to the provisional timetable which is provided to students at the time of registration. No student will be unreasonably prejudiced by any changes made after the period of registration. 18.5 The nal examination timetable will be posted, at least, one month prior to the commencement of the examination period. Please contact the university immediately if you have not received your nal timetable two weeks prior to the initial examination date. NOTE: No additional examination opportunities will be granted in respect of students who claimed to have received their examination timetables late or not at all. The information will also be placed on myUnisa. 18.6 The nal timetable will contain the following information: 18.6.1 a list of the modules for which a student has gained admission to the examination, together with the nal examination dates and times; 18.6.2 a list of the modules (if any) for which the student has not gained admission to the examination; 18.6.3 the examination centre address, and venue details; and 18.6.4 further general instructions. 18.7 It is the students responsibility to familiarise his-/herself with the contents of the nal examination timetable insofar as it applies to the students registration for the semester/year. Financial Cancellations: Students who have been nancilally cancelled for certain modules may still go and write their examination as scheduled. Note however, that all examination results (and supplementary examination information where applicable) will be withheld until all tuition fees have been settled and examination material returned. Supplementary examinations missed as result of the aforementioned will not be rescheduled nor will students be granted any further examination opportunities.

19 Examination centres
19.1 Unisa has an official list of examination centres approved by Senate. The detail of the approved examination centres is contained in the university brochure my Registration @ Unisa and my Unisa. 19.2 Examination centres in foreign countries are limited to the examination venues currently in use, locally or abroad and as detailed in the brochure.

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19.3 No individual requests will be considered regarding the setting up of ad hoc examination centres. 19.4 A student must select one examination centre from the list at the time of registration at which s/he will write his/her examinations. No dual centres the exam period will be allowed. 19.5 A student may change his/her examination centre after registration. An application to change must reach the university on/before the following dates: 31 March for the May/June examinations 31 August for the October/November examinations 15 November for the January/February examinations 19.6 The university may, where dictated by operational and venue capacity requirements, change the students chosen examination centre. Affected students will be advised of any change at least 1 month prior to the commencement of the examination. 19.7 The nal details regarding the allocated examination centre (together with the examination dates and times) will be set out in the nal Examination Timetable Notice that is sent to all students. The information is also available on the university website and on the myUnisa student portal. Students carry the onus of informing themselves of the scheduled venue, dates and times of their examinations. 19.8 The following reasons will not be accepted as justifying a departure from the stipulated procedures: Objection to the expense involved in travelling to and from an examination centre Difficulty in obtaining leave from official duties Lack of ordinary transport facilities, such as a regular bus or train service Non-receipt of the letter conrming admission to the examinations

20 Examination fees
20.1 The examination fee is included in the fee for the module and no additional fee is payable in respect of the students rst examination opportunity, except where the examination is written at a examination centre in a foreign country. 20.2 Additional fees will, however, be payable in respect of supplementary, aegrotat or special examinations refer to my Registration @ Unisa for the fee amount. 20.3 The additional fees (to which reference is made in 20.2 above) are paid in addition to the fees for the preceding examinations and are neither refundable nor transferable (even if the student is absent from all or some of his/her examinations).

21 Language of examinations
21.1 All examinations, except for examinations in a language module, will be presented in English and/or Afrikaans. Senate may approve another language for examination purposes in accordance with the Language Policy of the University.

22 Examination times, presence and admission to the examination venue

22.1 A student must be present in the examination venue, at least 15 minutes prior to the commencement time of the examination.

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22.2 A student who arrives after the scheduled commencement time of the examination will not be granted entry to the examination venue. Late arrivals at an examination venue will not be granted any additional examination opportunities. 22.3 It is the responsibility of the student to ensure that s/he is present in the examination venue in terms of the rules set out in the examination timetable notice. 22.4 A student who is not officially registered at an examination centre will not be permitted to write examinations at that centre. The student will be referred to the centre at which s/he is officially registered to write examinations. Any prejudice arising from the student presenting him/herself at the incorrect examination venue will be borne by the student. 22.5 A students must use his/her student number as the examination number. 22.6 Every student will be required to produce proof of identity at the examination venue. For this purpose the student card AND identity document, drivers licence or passport bearing a photograph of the student must be presented. 22.7 A student is responsible for (i) making the necessary arrangements for; and (ii) any costs incurred in attending an examination.

23 Examination modalities
23.1 At the discretion of Senate an examination may be written, oral, or both written and oral, and may include practical work. 23.2 The university may, at its discretion, require a student to take a further or additional oral or written examination. Except where otherwise arranged, these written and oral examinations will take place in Pretoria and any costs incurred by a student for the purposes of attending the examination will be for the students own account.

24 Pass mark and distinction

24.1 The pass mark for all modules is 50%. 24.2 The predicate with distinction in a module will be recorded on the academic record and the Advance Statement of Results when a student achieves a nal examination mark of 75%. 24.3 A qualication is passed with distinction when a student has: 24.3.1 passed all modules for the qualication at Unisa; and 24.3.2 passed all nal level modules at the rst attempt; and 24.3.3 attained an overall average of 75% in the qualication. 24.4 Modules passed with distinction are not reected on the certicate. However, if a qualication has been obtained with distinction, this fact will be reected on both the Advance Statement of results and the certicate. 24.5 The rules apply to all qualications (postgraduate and undergraduate, degree and diploma, irrespective of the duration of the qualication).

25 The sub-minimum rule

25.1 If a student does not achieve a minimum mark of 40% in the summative assessment, his/her year mark will not be taken into account for the purpose of calculating the nal examination mark.

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26 Re-marking an examination answer script

26.1 A student who achieves a nal examination mark from 35%-49% and 68%-74% may apply to have his/her examination answer script re-marked. 26.2 The examination answer script will be re-marked in accordance with the rules and procedures as approved by Senate. 26.3 An external examiner who was not involved with the original marking of the answer script will be contracted to undertake the remarking of the answer script. 26.4 An application for a re-mark must be submitted in writing on the prescribed Unisa form within the set period and must be accompanied by the payment of the prescribed fee. 26.5 The mark awarded after re-marking will be the nal examination mark for the module, even if it is lower than the original mark. The year mark contribution will be calculated in determining the nal examination result, provided the examination mark complies with the sub-minimum rule. 26.6 A student will be entitled to a supplementary examination (if applicable) on grounds of a re-mark result. 26.7 The result of the re-mark will be provided to the student approximately 2 months after the closing date of applications.. Notwithstanding an application for a re-mark, the onus is on the student to ensure that his/her registration (where relevant) is submitted on or before the scheduled closing date for registration. If as a result of a re-mark the student passes the module previously failed, the students registration for the modules will be automatically cancelled and any fees paid in respect of the affected module will be refunded to the student. 26.8 A student may not apply for a re-mark in respect of the practical component of an examination, or where the examination was entirely a multiple choice assessment. 26.9 Re-marking fees will only be refunded if a student: 26.9.1 who originally failed, passes as a result of the re-mark; or 26.9.2 who originally failed because of the implementation of the subminimum rule, achieves the subminimum requirements and passes as a result of the re-mark; or 26.9.3 gains admission to study for a following higher qualication on the grounds that his/her marks have sufficiently improved as a result of the re-mark.

27 Re-checking an examination answer script

27.1 All students may apply to have their examination answer scripts re-checked by the responsible lecturer. 27.2 The examination answer script will be re-checked in accordance with the rules and procedures set out in the Notice of Examination Results, which is sent to all students. 27.3 An application for a re-check must be submitted in writing on the prescribed Unisa form within the set period. The application for a re-check must be accompanied by payment of the prescribed fee. 27.4 The mark awarded after re-check will be the nal examination mark for the module, even if it is lower than the original mark. The year mark contribution will be calculated in determining the nal examination result, provide that the examination mark complies with the sub-minimum rule. 27.5 A student will be entitled to a supplementary examination (if applicable) on grounds of a re-checked result. 27.6 The result of the re-check will be provided to the student within 4 weeks of the closing date for re-check applications. Notwithstanding an application for a re-check, the onus is on the student to ensure that his/her registration (where relevant) is submitted on or before the scheduled closing date for registration. If as a result

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of a re-check the student passes the module previously failed, the students registration for the modules will be automatically cancelled and any fees paid in respect of the affected module will be refunded to the student. 27.7 A student may not apply for a re-check where the examination was entirely a multiple choice assessment. 27.8 The fee paid for the re-checking process will be refunded if as a result of the re-checking process the student obtains a higher mark.

28 Loss of examination material by the University

28.1 Should the examination material (answer book, etc) of a student not be received by the Universitys offices in Pretoria for marking, irrespective of the reason for such loss, such candidate may be granted an opportunity of writing another examination in the same module free of charge. 28.2 In all cases the students will be required to submit his/her attendance register which will serve as proof of attendance.

29 Practical examinations
29.1 Where there is a prescribed practical examination, the procedures and venues for practical examinations will be set out in the relevant tutorial letter. 29.2 The university reserves the right not to offer practical examinations outside of the Republic of South Africa. The onus is on the student to ensure that s/he is familiar with the rules regarding practical examinations prior to registration for the module.

30 Examination results
30.1 The university publishes the examination results only after the results are signed off by the Executive Deans of the respective colleges. 30.2 Final examination results will be: posted to each student admitted to the examination available on the MTN voice response system number 083 1234 available on the internet (http://www.unisa.ac.za/examresults) delivered to the student by SMS (where the student has requested the service)

30.3 No examination results will be supplied by telephone or facsimile. 30.4 No examination results will be released to a student until s/he has returned all books borrowed from the library and paid all/any outstanding study and/or library fees. 30.5 A student who has passed a module and obtained credit for it, may repeat it but only for non-degree purposes (NDP). This also applies to students who are repeating modules to qualify for admission to further studies. A study unit which a student has already passed for degree purposes my not be repeated for degree purposes. It may however, be repeated for non-degree purposes (NDP) but the marks obtained will not be recognised for the students degree. The University releases examination results in a staggered manner. Examination results which have been captured and signed off by Dean of the College will be released and made available to students. Since all examinations are not written at the same time, all examination results cannot be released at the same time. Please do not contact the University for examination results prior to the official release date of examination results.

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31 Examination arrangements for students with disabilities

31.1 A physically disabled student who requires special examination arrangements must apply annually, in writing, before 1 March for the May/June examination period; and 1 August for the October/November and January/February examinations periods. 31.2 A medical certicate specifying the nature of the handicap must accompany the application. 31.3 The application, setting out the special requirement/s, must be submitted by e-mail to examdisabled@unisa.ac.za (student number must appear in the subject line); or faxed to 086 691 9866. 31.4 Kindly note that while not all modules may lend themselves to appropriate summative assessment methods, alternative assessment methods may be considered in consultation with the relevant role players. Should you require more information, please contact the Examinations Administration Division to discuss your method of assessment.

32 Purchase of examination answer books

32.1 A student may apply in writing on the prescribed Unisa form to purchase a copy of his/her examination answer script. For details of the process and the administrative fee payable, students are referred to the Unisa website. 32.2 Students requesting a copy of the answer script will receive a photocopy replica or electronic version via e-mail of the examination answer script via registered mail once the application form and fee have been received and processed. 32.3 Question papers and model answers/memoranda will not be included with the copy of the answer script. Question papers are available in the university library or on the myUnisa student portal. 32.4 Applications must be sent to: purchasescript@unisa.ac.za (student number must appear in the subject heading) or faxed to 012 429 4150 (Attention: Examinations).

33 Student discipline
33.1 All students are subject to the Student Disciplinary Code. A complete copy of the Code is available on the Unisa website or upon request to the Office of the Registrar. 33.2 The onus is on the student to familiarise him-/herself with the contents of the Student Disciplinary Code and ignorance of the applicable rule/s will not constitute a defence in any disciplinary proceeding.

34 Graduation
3 4.1 Graduations at the university are governed according to the Unisa Graduation Ceremonies Policy. 34.2 The results of all nal year students will be audited/veried prior to a students qualication status being changed from nal year to complete. The audit will be nalised as soon as reasonably possible after the nal examination results are published. Conrmation of completion of a qualication will not be provided prior to the audit being nalised. 34.3 As soon as possible after registration, all nal year students must ensure that their personal details (eg names and surname, and qualication) are correctly captured on the official Unisa records. 34.4 A student who has a pending disciplinary hearing, or who owes outstanding library material, or who has an outstanding fee balance will not be invited to a graduation ceremony.

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Invitation to a formal graduation ceremony

34.5 Only students who have completed a degree or a three-year diploma will be invited to a graduation ceremony. The onus is on the student to ensure the veracity of the content of the Advance Statement of Results. Any corrections must be reported immediately to Division: Graduations. Amendments will not be effected to certicates or the graduation programme on the day of the ceremony.

Amendments to the graduation information

34.6 In cases where a certicate must be amended, due to a university error, a corrected certicate will be issued within ten working days upon return of the incorrect certicate accompanied by an affidavit by the affected student indicating that s/he has made not made copies of the incorrect certicate.

Issuing/award of a graduation certicate

34.7 If a student does not attend the ceremony, the qualication will be awarded in absentia, that is, in the students absence. 34.8 The certicate of a student who graduates in absentia will be posted by registered mail within ten working days after the ceremony for which the student was scheduled. Students who do not attend a graduation ceremony may not opt to collect their certicates in person after the date of the ceremony. 34.9 A certicate will not be issued to a student prior to the qualication having been conferred (even if in absentia) at a graduation ceremony. The student may request an Advance Statement of Results. 34.10 Students who present themselves on a date or at a time contrary to their scheduled date and/or time will not be accommodated to participate in the graduation proceedings

Guests
34.11 A student may invite a maximum of three guests to a graduation ceremony. 34.12 Students and guests must be seated at least 30 minutes before the scheduled time of a ceremony. Once the ceremony has started, admission will be refused. Students and guests should not leave the hall until the end of the proceedings.

Students and/or guests with disabilities

34.13 Special arrangements will be made for students and guests who are physically disabled. Students are requested to inform Division: Graduations within a reasonable period in advance if special arrangements need to be made.

Dress code and academic attire

34.14 The dress code for graduates is formal/semi-formal attire and participation in a graduation ceremony will be refused to students wearing sport shoes, T-shirts or denim attire.

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34.15 Students must ensure that they have the correct prescribed academic attire. The university reserves the right to refuse to confer a qualication on any student not attired according to the stipulated university protocols. 34.16 A student may not wear the hood of any previous qualication during the graduation ceremony.

Certicates
34.17 Certicates are only issued in English. 34.18 Duplicate certicates, re-issues or copies of certicates will not be issued by the University. Students who have lost their original certicate may request a statement in lieu of the lost certicate from the university.

35 Third-party access to student information

35.1 The university will not provide any information regarding a student except with the written authorisation of the student.

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When ordering stationery, please use the following form

Order Form: Stationery

1 Instructions
Complete your name and address for delivery purposes. Complete section three, indicating the quantaties needed of each stationery item and subtotal the order. Deposit the money into the bank account details provided on this form. Mail the order form and proof of payment to despatch@unisa.ac.za or collect your study material at the Sunnyside and Florida despatch counters with the order form and proof of payment.

1 Please Note
No COD orders are acceptable. Prices include VAT and postage. Only prepaid orders are acceptable. Failure to include the correct amount may cause delays. On written request a student's account will be debited if sucient credit covers the amount owing. All payments must be made in favour of the University of South Africa.

Student No:

2 Name and address: ................................................................................................................................ ............................................................................................................................. Postal Code: ..................... Student No: ................................................................................................. Date: .................................... Telephone No: .............................................................................................................................................. 3 Stationery
................ (number) Assignment Pads (100 sheet) @ R7.50 per pad ................ (number) Assignments Envelopes for (Pack of 10) @ R4.60 ................ (number) Assignment Covers (Pack of 5) @ R1.75 ................ (number) Mark Reading sheets (Pack of 5) @ R1.48 ................ Any other study material that needs to be re-issued Total R ................................ R ................................ R ................................ R ................................ R ................................ ................................

5 Banking details:
Standard Bank Sunnyside Account Number: 5400380438 Branch Code: 010645 Reference No: 121100, (insert student number) (Both these and code are necessary)

6 Proof of payment:
1 Proof of payment and order form can be handed in at the Florida and Pretoria counters for stock 2 Proof of payment and order form should be mailed to despatch@unisa.ac.za so that the study material can be couriered or posted to the student

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Barcode

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