Historic Front Street Reconstruction Project

UPS Security Plan

HFS Resident Manager: Hiran Santiago UPS Account Manager: Robert Hammon Site Security Supervisor: Mike Miller

Disclaimer
This Plan is for informational purposes only. Universal Protection Service has the right to revise, delete, change, or add to the policies, procedures, rules or information stated in this guide. Furthermore, any policies, procedures, or rules directly provided by UPS and/or its pertinent authorized representatives supersede those written herein. The following information is intended for use by authorized persons as they deem appropriate and at their own discretion. The authors assume no liability whatsoever for results obtained or loss or damages incurred as a result of the application of any information presented here.

Purpose
This plan will help provide security, crime prevention and response for the protection of people and property on Historic Front Street. Our entire team of security officers assigned to this post will protect HFS through effective communication, diligent work ethic, and adherence to policies and procedures outlined by Universal Protection Service. Use this manual to increase your ability to prepare for, prevent, respond to, and mitigate criminal acts as well as safety hazards- it is a valuable reference for understanding your job and duties at this work site.

Our Objectives
1. Obligation to our Client
a. Ensure quality of service b. Protect privacy of client information- Before giving someone information, think to yourself whether someones knowledge of this will compromise security and/or if the Client would want to keep this information private. Use your best judgment. c. Fulfill our contractual requirements

2. Relationships with fellow employees

a. Promote teamwork and mutual respect- Whether youre full time or part time, its safe to say that you spend a significant portion of your week at work. So lets help each other out when the need arises. Remember were all on the same team here for a common purpose and the more we work together, the better our job performance will be. b. Respect the diversity of our team members

3. Your commitment to the HFS Reconstruction Project

a. Express ownership for your position- Take pride in what you do. Do your job to the best of your ability. b. Demonstrate enthusiasm and a passion for work- This will make you look better in front of the Client but more importantly you will have a sense of fulfillment, accomplishment and overall well-being. c. Maintain a professional demeanor d. Be courteous and polite- This makes your job a lot easier. Try it- you can accomplish more by asking someone to do something rather than telling them. e. Remain alert at all times- Focus. In security there are often long stretches of time when it seems like nothing happens and work is monotonous. This is when complacency sets it. Avoid complacency at all costs by changing things in your routine. While on patrol, you can check chains and locks, look for fire hazards, health hazards, observe individuals, observe vehicles, etc. Switch it up by looking for evidence of forced entry at the ground level commercial spaces, then at residential windows and fire escapes, and then at the roofs. Remember: the devil is in the details.

Security Officer: Role

Maintain a visible presence: This is one of the most important things you have to do as a SO. We are deterring crimes of opportunity; most people who commit a crime are not career criminal. As such, they are the types of being who wont necessarily break a door in order to steal something but will steal something if that door is open and they have a chance to. By simply being there you are taking away that opportunity.

Characteristics of a Security Officer

Firm but respectful attitude: Speak loud, clear, and with an increasingly authoritative tone depending on the situation. Maintain proper eye contact. Conduct: Be observant, alert, aware, and vigilant. Courtesy: Say hello, smile, and/or nod to everyone you encounter. Be polite and dont use profanity. Job and site knowledge: This is important. Get to know the immediate area for several reasons. This will allow you to help tourists with proper directions or recommendations of which restaurants & attractions are open (this is part of being courteous and professional). The faster you can tell them where to go, the faster they will be on and out of your way so that you can continue to fulfill your primary objectives. Being aware of your surroundings includes being aware of whats around the corner. If you have to chase or are being chased- knowing the area will prove to be an asset. If you

need to radio your partner for assistance, you will be able to give them your location quickly. Obviously if youre the one who is asked for assistance, you need to know where to go. Be dependable: The Company, the Client, and your fellow security officers have to be able to depend on you. No officer should have to do double the work because the other is lazy and no officer should consistently have to wait to be relieved of duty. Overall professional appearance: How you look is equally as, if not more important than what you say. Your uniform represents the Company and yourself. Uniforms must be clean and wrinkle free. Your boots should be, preferably, polished but at the least should be clean- were not construction workers. If you take yourself and your work seriously, so will others. Body language speaks volumes. Do everything tactically, deliberately, and with purpose. If youre standing- then stand tall with your head up and back straight. Patrolling is not strolling. Walk with purpose- constantly scanning the properties with your eyes, listening for strange sounds, and smelling for fire or gas leaks.

Effective Communication
Proper attitude: If you have a negative attitude you can not communicate effectively. Understand your duties: Be informed and stay current of your duties, post orders and facilities rules and regulations. Be sensitive and compassionate: Be flexible. If you encounter a person who needs special attention try to accommodate him or her. Listen & interpret: Listen to what they have to say. Make sure you understand what it is that a superior, the Client, or a visitor is asking of you.

Fire Safety
All the fire extinguishers on site are multi-purpose and rated for class A, B, and C fires. Know where the fire extinguishers are- there are 3 in the front room and 1 in the back room in the temporary main office (217 Front St.), as well as 1 in the security base (216 Front St.). Ordinary Combustibles: These are paper, cloth, wood, rubber, and plastic. These materials are often found in the dumpsters, garbage cans, and in virtually every commercial space. Look in the dumpsters periodically and try to find the source of a burning smell in order to lessen the threat of the spread of fire. A lit cigarette thrown into the garbage is enough to set paper ablaze. Flammable liquids: This includes oils, gasoline, and grease. There are several power generators on site that use gasoline or diesel fuel. Also, some of the cleaning solutions used are flammable. Know this information in case you have to inform fire department personnel.

Electrical equipment: This is when there is fire in wiring, fuse boxes, computers, and other electrical sources. During daytime construction workers set up flood lights and use several 50 foot extension cables to supply electricity to the lighting and other power tools they use in the buildings. Any electrical wiring can be a cause for trouble and they should all be unplugged when they arent in use- especially overnight. Also, since it was sea water which flooded the area, it had a lot of salt in it. The water may have taken time to dry but it left behind salt which is conductive- under the right conditions electricity can spark fires on wood/paper which still may contain salt.

Important Contact Information

HFS Resident Manager UPS Director of Operations UPS Account Manager Security Supervisor Lead Security Officer Lead Security Officer Lead Security Officer Security Officer Security Officer Security Officer Security Officer NYPD 5th Precinct NYPD 7th Precinct UPS NYC Office UPS Command Center Hiran Santiago Carl J. Capponi Robert Hammon Mike Miller Mark DiMaria Anton Simonov Roberto Alfonzo Jason Vera Mallam Ibrahim Quacey Bailey (917) 683-5580 Office: (212) 916-8859 Mobile: (347) 386-6126 Office: (212) 916-8858 Mobile: (646) 773-3612 (718) 909-2915 (917) 239-9584 (347) 713-2006 (347) 280-8596 (347) 592-0517 (347) 930-2192 (347) 500-7165 hsantiago@fetner.com ccapponi@tmprotection.com rhammon@tmprotection.com mikemiller226@gmail.com

Emmanuel Brown (347) 712-9373 Non-Emergency Number Non-Emergency Number (212) 334-0711 (212) 477-7311 Tel: (212) 422-0000 Fax: (212) 422-3305 (646) 445-7777

Historic Front Street Schematics