KPMG Software Testing Services - Generic

Software Testing Services
Table of Contents
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KPMG Testing Service An Overview
Credentials and Alliances
Testing Service Offerings
Team Strength
Innovation and Competency
Thought Leadership
Case Studies
Contact Us
(2013) KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
1. KPMG Testing Service - An Overview
KPMG is one of the largest professional services companies and one of the Big Four auditors & advisory firm in the world. KPMG has around 300+ Software Testing consultants across the globe powered by the global testing delivery centers. Our innovation labs enable competitive & innovative testing solutions across mobility, performance engineering, Testing life cycle automation, Test execution automation, Model Based Testing, Service Virtualization and Cloud Testing.
156 countries
32,068+ Advisory Practitioners
Over $22.7 billion global revenue Verticals

Financial Services Education Consumer Markets Healthcare Media and Entertainment Private Equity Telecom Defence Energy and Resources Government and Public Sector IT / BPO Pharmaceuticals Real Estate and Construction Transportation and Logistics 300+ Software Testing consultants Global test delivery centres Flexi test engagement model Innovative testing solutions Innovation labs Test lifecycle automation
KPMG TESTING SERVICE
Spanning 3 centuries 2100 Advisory Partners APAC: $4 bn annual revenue EMA : $11.6bn annual revenue Americas: $7.5bn annual revenue
Mobility
Performance engineering
Cloud testing
2. Credentials and Alliances

C l i e n t Te s t i m o n i a l s
New defects that were out of the box previously are now in the developers basket once again, good stuff, appreciated. Major bank in UK The conduct of the Verification and Validation activity was very professional; It was a learning experience for the members of the tank team. The inputs given by you would be used in our future projects.Leading organization for weapon simulators
KPMG was most professional and flexible in all our Interactions, however never leading to a delay in the schedule. At no time was it felt that KPMG was imposing its own knowledge over our judgments Leading Mexico retail chain
The Take home splet at the beginning was achieved. Very effective and interactive. - Major defence organisation in India for AI and robotics
We really appreciate all your hard work and effort to deliver on time with quality. Leading IT service provider for USA
KPMG has partnered with the various technology vendors to ensure best in technology solutions and a global approach to maintain high standards of software quality products. For additional benefits to our clients KPMG has multiple alliances which helps in catering an assorted advantage package.
3. Testing Service Offerings

Business Excellence (BE) service line is an integral part under KPMG Advisory practice providing Software Test Consulting. We adopt high quality principles, standards, methodologies and strategies to provide testing solutions that are tailored to customer requirements. We provide end to end test services across functional, performance, integration, database, automation, mobile and cloud testing backed by our extensive experience to ensure end user satisfaction and maximize testing ROIs.
Test Process Consulting Test CoE Setup advisory Test Automation and Tool Advisory End to End Test Solution Consulting Business Process Consulting Program Risk Consulting
TMMi based audit and advisory
Test Consulting
Test Management Consulting
TMMi based KPMG Assessment & Certification

KPMG Test Process assessment
Audits and Accreditation KPMG Testing Services
Third Party Vendor Consulting
Specialised Testing
UAT Support Capacity Planning Performance Testing Mobility Testing Agile Based Testing
TPI, ISO Certifications
Functional Testing Regression Testing End to End system Testing Interface Validation User Acceptance Testing (UAT) Data Migration Testing
UAT Support
Test Delivery
TaaS
SOA Testing Mainframe Testing Cloud Testing Staff Augmentation Test Innovation lab on hire Test tools on pay per use model
(2013) KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International ), a Swiss entity. All rights reserved.
4.Team Strength Technical

Certified Professionals
Over 300+ testing professionals with rich and mature industry experience . KPMG team is skilled with
relevant software testing knowledge and mandatory IT trainings.
4.Team Strength Domain

KPMG professionals are grouped by industry focus
Our differentiation is derived from rapid Healthcare performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the KPMG global Energy and Resources Financial Services Government and Public Sector professionals network.
With combined industrial experience of over 50 years in multiple domains and Consumer Markets across various engagements, KPMG team brings reliability and trustworthiness to the customers.
5.1 Mobile CoE

Performance Engineering Innovation Labs Risk Based Testing Model Based Testing
Mobile CoE
BA QA Model
Android iOS Symbian Windows Phone Palm OS UIQ 2-3 RIM BlackBerry OS MeeGo from Nokia
Apple Blackberry Google HTC LG Nokia Samsung Sony
Comprehensive combination of mobile devices with up to date software, accelerators, emulators and trained mobile testers
Apples iOS Simulator Blackberry Simulators

Googles Android SDK
LG Add On Samsung Add On Windows Phone Emulator from Microsoft
Device Anywhere Perfecto Eggplant AppSee
Multiple Mobile Platforms

We test across mobile platforms and maintain test automation scripts for both native app and mobile browser
Mobile Devices
Mobile Testing Lab

We have mobile test lab on hire which maintains a huge repository of latest mobile devices and testing tools
Mobile Simulators
Remote Testing
Our Competency
We test for memory leakage, handset compatibility, crash scenarios, installation in addition to MWBP compliance and UI testing on multiple OS versions, configurations, and network capabilities
With simulators we focus on early detection of bugs using agile methodology and help in cost reduction by using device prototype
For example: An app for ios7 can be tested even without the an iPhone/iPad in place
Location constraint is resolved and the testing is as efficient as localized testing. Some of the tools we use come with integrated mobile cloud solution
For example: A mobile device in France can be tested from India
5.2 Performance Engineering

Mobile CoE
BA QA Model
Performance Service Portfolio
Performance tool advisory and test business setup support Identification of potential bottlenecks using realistic data volumes and transaction rates
Monitor & Controller Performance Tester
Load Generator
Request
D B S erv er
Superior and surfeit speed, scalability and reliability of the system under test
Diagnostics
A pp S erv er 1
Servers
Benchmarking: Organizational goals aligned to measurable business goals and strategy Test Assessment services for testing tool and also Third party vendor Assessment
Performance testing giving complete engineering solution Technical and performance specialists foreseeing bottlenecks before product rollout Mixed workload & heterogeneous testing methods to handle volatile and complex test environments
KPMG Benefits coupled with expert diagnosis
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5.3 Innovation Lab

Mobile CoE
BA QA Model
KPMGs innovation lab houses enterprise class testing solutions for products like Oracle, SAP, Hyperion, Primavera, Business Intelligence and Siebel
Propose innovative solutions by designing prototypes and templates
Aids in developing Proof of Concepts for clients
Testing R&D
Proof of Concepts
Translating research to metrics validity for better project management
Quality Enablers
Innovation Lab
Infrastructure Support
Study and inspect licensed and open source software testing tools
Technology Advancements
Service virtualization reducing operational costs
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5.4 BAQA Model

Mobile CoE
BA QA Model
Our BAQA model is the key success for projects that carry critical business risks. This approach integrates domain expertise within required testing phases to deliver efficient test solutions.
BAQA Benefits Requirement prioritization aligned to customer focus

Business Analysts Testing Experts
Well suited test approach during execution Well structured and organized test case suite Product knowledge aids in better risk management Early identification of business critical defects
BAQA Model
Facilitating early automation enabling Meaningful interaction during triage calls with stakeholders
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5.5 Risk Based Testing

Mobile CoE
BA QA Model
Risk-based testing approach is a key factor and discussed for several practical situations like Time to Market pressure Smoke testing to ensure priority test cases are working successfully Multiple releases impacting common regression test repository High risk scenarios during Integration of 3rd party components
Key Risk Identifiers
Business
Technical
External
Key Benefits: Enhanced focus on critical areas Efficient and optimized test cases Early discovery of problem areas helping to start prevention activities immediately Improved focus on overall test goals, strategies, and directions for testing which can be adjusted against problem areas Functional risks can be monitored and mitigation strategies are suggested to maintain product quality
KPMG Approach
We consider risk factors across business or operational, technical, external, e-business failure model etc We follow the heuristic and MOSCoW based analysis Product Risk Analysis to identify key risk areas Customer involvement for key decisions and baselining
13
5.5 Model Based Testing

Mobile CoE
BA QA Model
In Model based testing, the requirement documents are in the form of models that covers the entire business functionality. The model could be in any of the below formats: -UML,BPMN,VISIO
KEY BENEFITS
An MBT tool can process the requirements in the form of model to create all the test artifacts required for testing automatically thus providing test design automation. The MBT tool generates test with minimal manual effort. This also includes a ready to use, tool-independent automation framework which enables quick start of testing.
40-45% effort reduction in test design phase
REQUIREMENTS
INPUT TO MBT TOOL
MBT TOOL
TOOL OUTPUT
TEST ARTIFACTS
Test Scenarios Test Cases Test data models Test Scripts Automation Framework
10-15% effort reduction in overall testing life cycle
KPMG VALUE ADD

Availability of Banking industry best business process modelers Competency to work in various modeling tools and MBT Tools An integrated test solution for complete test life-cycle automation with MBT Efficient traceability mechanism to enable easy mapping between requirements, test scenarios and test cases
Requirements are managed as models enabling easy change management
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5.6 KPMG Competency Center

KPMG Competency Framework Onboarding Checklist
Industry certified professionals 2 weeks extensive training in software testing Analyze and measure domain and testing tool competency
Improve resource efficacy to perfection Ongoing skill check through mandatory training hours
We are the one of the leading consulting firms able to deliver Lean certification training courses which are accredited through Cardiff University Business Schools Lean Enterprise Research centre.
Key benefits Exhaustive experience in People evaluation Structured Knowledge /management Phased, participative approach Milestone based approach Clearly defined activities and deliverables
Unbiased data gathering through formal interview/ discussions
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6. Thought Leadership
KPMG as testing leaders are also active in various testing communities and forums. KPMG team portrays various roles such Organizers Knowledge Partners Audience Members Key Presenters
Corporate quizzes and testing surveys have been conducted in among testing enthusiasts. Post indepth analysis the surveys are converted to a detailed testing report . Our knowledge enablement sessions also includes various road shows, TMMi workshops that are conducted beyond the geographic divide
Conferences Roadshows
Workshops
Thought Papers
Test Innovation Test Leadership Test in Action Emerging Technologies
Webinars
Su rve ys Qu i z
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Case Studies
17
Test Advisory and Delivery services to FTSE 100 Oil and Gas Company
Objective
To provide support in delivery assurance and test processes catering UAT
Client Challenge
Client is an FTSE 100 Company providing integrated services across the oil & gas asset life cycle in 29 countries worldwide To build their capability, increasing the scale and scope of their service offering
Key Activities
Deep understanding of the UAT testing process and expertise in implementing it Re-running the existing UAT test scenarios and scripts Identifying positive and negative scenarios, building test scripts for it and executing them
Benefits / Outcomes
Quality delivery through early discovery of defects Identification and implementation of processes Increased operational approach to UAT
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Mobile Application Testing

Objective
To provide support in mobile application testing on cross platforms- for Blackberry and Android
Client Challenge
Requirement of Mobile Web Application testing on cross platforms Complete testing solution within stipulated time frame
Key Activities
Tools Used: selenium RC, Ant, Java, Jenkins Centre of Excellence for mobile application testing. Development of automated test cases to test the End to End functionality Page Object framework was used in Mobile Web Application Exhaustive set of Test analysis, design and execution activity for Mobile Web Applications
Benefits / Outcomes
Widespread mapping of requirements, functional specifications and test design matrix to create large number of test cases. Robust methodologies and processes based on KPMGs expertise in executing testing projects
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Quality Management Coordination & Oversight for a Healthcare Insurance Provider

Objective
Interpret the ISO 9126 metrics as per the software product
Client Challenge
Customer wanted compliance with the ISO 9126 standard for all the software products
Key Activities
Reviewed test policies and procedure to leverage any existing processes . Conducted and documented interviews with client personnel . Established ongoing coordination and status reporting protocols with client Document a test strategy highlighting the testing approach, roles and responsibilities, high level test schedule, trading partner participation, and impacted systems for ICD-10 Produce a short and long term roadmap to close any gaps in preparation for ICD-10 testing.
Benefits / Outcomes
Detected high priority issues and risks and placed an RTM that included service domains, functions, and process flows. Developed a QA/ Test Strategy that included recommendations on testing techniques and methods Testing Strategy recommendations on the test environments and data management
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(2013) KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights r eserved.
IT Governance for a Bank in the Middle East

Objective
To develop and assist in the implementation of an IT governance framework for an Islamic Bank in UAE
Client Challenge
Client is an upcoming Islamic Bank in Dubai, UAE The client wanted to setup an IT governance framework to enable business-IT alignment and streamline management of IT operations
Key Activities
Identified process areas to be addressed in conjunction with client Did Gap Analysis with respect to COBIT for identified process areas Developed IT governance framework policies and processes Conducted workshops for IT staff and selective business users
Benefits / Outcomes
IT governance framework based on best practices like COBIT (Control Objectives for Information Technology) and ITIL (IT Infrastructure Library) IT policies to govern overall IT and provide controls IT processes to streamline IT operations
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Test process analysis for a Weapon Simulators organization

Objective
To analyze the testing processes and provide a certification on the for the verification of the products
Client Challenge
Client is a leading organisation for weapon simulators in India Business critical processes were to be analyzed with zero tolerance of failure
Key Activities
Provided Client Specific process improvement suggestions Implemented value added review process that were not followed earlier Identified & rectified major defects in critical functionalities
Benefits / Outcomes
Certification of Clients Development and Testing Process Validation of the Simulator Product for critical business scenarios
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ISO Advisory - Reserve Bank of India (Central Bank of India)

Objective
To assist in developing Quality Management System for three key departments i.e. Economic Analysis and Research, Human Resources Development and Personnel Administration to improve internal organizations business processes using ISO 9001:2008 standard
Client Challenge
Identify improvement opportunities, follow world known Quality standard for following best practices as expected by standard, to get recognition from third party on their process improvement capabilities and to ensure that personnel from all level to contribute towards identifying improvements and implementing identifying improvements.
Key Activities
ISO 9001:2008 awareness training to identified key personnel from the three departments QMS development and facilitation for drafting Quality Policy, Quality Objectives Management Review Meeting, Internal Auditor Training and Internal Audits Facilitation, Training and Train-the-trainer Assist the management representatives of above mentioned three departments for closing gaps/ observations identified during pre surveillance audit and during certification audit
Benefits / Outcomes
Quality Management System aligned to best practices of ISO 9001:2008 requirements Identified set of measurements / KPIs for monitoring and measuring process performance
Easy adaptability of process framework by process practitioners due to their involvement during process designing
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Thank You
For more details, Please do contact
Raman KK
Partner Business Excellence, KPMG Mob: +91 9611123136 kkothandaraman@kpmg.com
Prasanth Shanthakumaran
Director ITAS, Bangalore, KPMG Mob: +91 8095201489 prasanths@kpmg.com
Rajesh Kannan
Manager Testing Advisory ITAS, Bangalore, KPMG Mob: +91 9845466192 rajeshk@kpmg.com

KPMG Software Testing Services - Generic

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Software Testing Services

KPMG Testing Service An Overview

Credentials and Alliances

Testing Service Offerings

Innovation and Competency

1. KPMG Testing Service - An Overview

32,068+ Advisory Practitioners

Over $22.7 billion global revenue Verticals

KPMG TESTING SERVICE

2. Credentials and Alliances

3. Testing Service Offerings

Test Management Consulting

TMMi based KPMG Assessment & Certification

Audits and Accreditation KPMG Testing Services

Third Party Vendor Consulting

TPI, ISO Certifications

4.Team Strength Technical

relevant software testing knowledge and mandatory IT trainings.

4.Team Strength Domain

Innovation and Competency

5.1 Mobile CoE

Apple Blackberry Google HTC LG Nokia Samsung Sony

Apples iOS Simulator Blackberry Simulators

LG Add On Samsung Add On Windows Phone Emulator from Microsoft

Device Anywhere Perfecto Eggplant AppSee

Multiple Mobile Platforms

Mobile Testing Lab

5.2 Performance Engineering

Performance Service Portfolio

KPMG Benefits coupled with expert diagnosis

5.3 Innovation Lab

Propose innovative solutions by designing prototypes and templates

Aids in developing Proof of Concepts for clients

Translating research to metrics validity for better project management

Service virtualization reducing operational costs

5.4 BAQA Model

BAQA Benefits Requirement prioritization aligned to customer focus

5.5 Risk Based Testing

Key Risk Identifiers

5.5 Model Based Testing

40-45% effort reduction in test design phase

10-15% effort reduction in overall testing life cycle

KPMG VALUE ADD

Requirements are managed as models enabling easy change management

5.6 KPMG Competency Center

Test Innovation Test Leadership Test in Action Emerging Technologies

Mobile Application Testing

Quality Management Coordination & Oversight for a Healthcare Insurance Provider

IT Governance for a Bank in the Middle East

Test process analysis for a Weapon Simulators organization

ISO Advisory - Reserve Bank of India (Central Bank of India)

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