TATA

TATA
India LARGEST business group with business in SEVEN sectors and operations in over 80 countries; with product and services available in over 85 countries, and over 456,000 employees. Group revenue of $ 100.09 bn;

58% geographies other than India

The Tata group comprises over 100 operating companies in seven business sectors: communications and information technology, engineering, materials, services, energy, consumer products and chemicals. The group has operations in more than 80 countries across six continents, and its companies export products and services to 85 countries.

Consumer products 4%

BUSINESS SECTORS
Services 4%

Energy 9%

Material 28%

IT & Communication 16%

Engineering 39%

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The total revenue of Tata companies, taken together, was $100.09 billion (around Rs475,721 crore) in 2011-12, with 58 percent of this coming from business outside India. Tata companies employ over 450,000 people worldwide. The Tata name has been respected in India for more than 140 years for its adherence to strong values and business ethics. Every Tata company or enterprise operates independently. Each of these companies has its own board of directors and shareholders, to whom it is answerable. There are 32 publicly listed Tata enterprises and they have a combined market capitalisation of about $95.12 billion (as on September 12, 2013), and a shareholder base of 3.9 million. The major Tata companies are Tata Steel, Tata Motors, Tata Consultancy Services (TCS), Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications and Indian Hotels. Tata Steel is among the top ten steelmakers, and Tata Motors is among the top five commercial vehicle manufacturers, in the world. TCS is a leading global software company, with delivery centres in the US, UK, Hungary, Brazil, Uruguay and China, besides India. Tata Global Beverages is the second-largest player in tea in the world. Tata Chemicals is the worlds second-largest manufacturer of soda ash and Tata Communications is one of the worlds largest wholesale voice carriers. In tandem with the increasing international footprint of Tata companies, the Tata brand is also gaining international recognition. Brand Finance, a UK-based consultancy firm, valued the Tata brand at $18.16 billion and ranked it 39th among the top 500 most valuable global brands in their Brand Finance Global 500 2013 report. In 2010, Business Week magazine ranked Tata 17th among the '50 Most Innovative Companies' list. Founded by Jamsetji Tata in 1868, Tatas early years were inspired by the spirit of nationalism. It pioneered several industries of national importance in India: steel, power, hospitality and airlines. In more recent times, its pioneering spirit has been showcased by companies such as TCS, Indias first software company, and Tata Moto rs, which made Indias first indigenously developed car, the Indica, in 1998 and recently unveiled the worlds most affordable car, the Tata Nano. Tata companies have always believed in returning wealth to the society they serve. Two-thirds of the equity of Tata Sons, the Tata promoter holding company, is held by philanthropic trusts that have created national institutions for science and technology, medical research, social studies and the performing arts. The trusts also provide aid and assistance to non-government organisations working in the areas of education, healthcare and livelihoods. Tata companies also extend social welfare activities to communities around their industrial units. The combined development-related expenditure of the trusts and the companies amounts to around 3 percent of the group's net profits in 2011.

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Going forward, Tata is focusing on new technologies and innovation to drive its business in India and internationally. The Nano car is one example, as is the Eka supercomputer (developed by another Tata company), which in 2008 was ranked the worlds fourth fastest. Anchored in India and wedded to traditional values and strong ethics, Tata companies are building multinational businesses that will achieve growth through excellence and innovation, while balancing the interests of shareholders, employees and civil society.

GROUP HOLDING STRUCTURE

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GROUP REVENUE

GROUP TODAY MARKET VALUE

Market Capitalisation of 32 listed companies as on September 12, 2013 US $ 95.12bn / 604,399cr Over 9.3% Bombay Stock Exchanges market capitalization (US $ 1,020bn) 3.9mn Shareholders

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JAMSETJI TATA
{Founder 1839-1904}
Jamsetji Tata was born to Nusserwanji and Jeevanbai Tata on 3 March 1839 in Navsari, a small town in South Gujarat. Jamsetji worked in his father's company until he was 29. He founded a trading company in 1868 with Rs. 21,000 capital. He bought a bankrupt oil mill at Chinchpokli in 1869 and converted it to a cotton mill, which he renamed Alexandra Mill. He sold the mill two years later for a profit. He set up another cotton mill at Nagpur in 1874, which he christenedEmpress Mill when Queen Victoria was proclaimed Empress of India on 1 January 1877. He devoted his life to four goals: setting up an iron and steel company, a world-class learning institution, a unique hotel and a hydro-electric plant. Only the hotel became a reality during his lifetime, with the inauguration of the Taj Mahal Hotel at Colaba waterfront inBombay (now Mumbai) on 3 December 1903 at the cost of 42 million rupees (about 11 billion or 1100 crore rupees at 2010 prices). At that time it was the only hotel in India to have electricity. His successors' work led to the three remaining ideas being achieved:

Tata Steel (formerly TISCO - Tata Iron and Steel Company Limited) is Asia's first and India's largest steel company. It became world's fifth largest steel company, after it acquired Corus Group producing 28 million tonnes of steel annually.[6] Indian Institute of Science, Bangalore, the pre-eminent Indian institution for research and education in Science and Engineering. Tata Hydroelectric Power Supply Company, renamed Tata Power Company Limited, currently India's largest private electricity company with an installed generation capacity of over 8000MW.

Tata's iron and steel plant was set up at Sakchi village in Bihar. The village grew into a town and the railway station there was named Tatanagar. Now it is a bustling metropolis known as Jamshedpur in Jharkhand, named in honor of the Jamshetji. The old village of Sakchi (now urbanized) still exists within the city of Jamshedpur, as its suburb.

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J.R.D. TATA
{Chairman 1938-1991}
-Jehangir Ratanji Dadabhoy Tata (29 July 1904 29 November 1993) was a Frenchborn Indian aviator and business magnate. He became India's first licensed pilot. In 1983, he was awarded the French Legion of Honour and, in 1992, India's highest civilian award, the Bharat Ratna. J. R. D. Tata was inspired early by aviation pioneer Louis Blriot, and took to flying. On February 10, 1929 Tata obtained the first pilot licence issued in India. He later came to be known as the father of Indian civil aviation. He founded India's first commercial airline, Tata Airlines in 1932, which became Air India in 1946, now India's national airline.He and Nevill Vintcent worked together in buildingTata Airlines. They were also friends. Under his chairmanship, the assets of the Tata Group grew from US$100 million to over US$5 billion. He started with 14 enterprises under his leadership and half a century later on July 26, 1988, when he left, Tata & Sons was a conglomerate of 95 enterprises which they either started or in which they had controlling interest.

In 1945, he founded Tata Motors. In 1948, JRD Tata launched Air India International as India's first international airline. In 1987, he founded Titan Industries. Jamshedpur was also selected as a UN Global Compact City because of the quality of life, conditions of sanitation, roads and welfare that were offered by Tata Steel.

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RATAN TATA
{Chairman 1991-2012}
Ratan Tata, KBE (Born Ratan Naval Tata on 28 December 1937) is an Indian businessman of the Tata Group, a Mumbai-based conglomerate. Tata is the adoptive great-grandson of Tata group founder Jamshedji Tata. Tata began his career in the Tata group in 1962; he initially worked on the shop floor of Tata Steel, shovelling limestone and handling the blast furnace. In 1991, J. R. D. Tata stepped down as Tata Industries chairman, naming Ratan as his successor. In 1991, Tata was appointed as the chairman of the Tata group. Under his stewardship, Tata Tea acquired Tetley, Tata motors acquired Jaguar Land Rover and Tata Steel acquired Corus, which have turned Tata from a largely India-centric company into a global business, with 65% revenues coming from abroad. He also pushed the development of theTata Indica and the Tata Nano. Ratan Tata retired from all executive responsibility in the Tata group on December 28, 2012 which is also his 75th birthday and he is succeeded by Cyrus Mistry, the 44-yearold son of Pallonji Mistry and managing director of Shapoorji Pallonji Group. He is chairman emeritus of Tata Sons, Tata Motors, Tata Steel and a few other group companies. He is also the chairman of the main two Tata trusts Sir Dorabji Tata and Allied Trusts and Sir Ratan Tata Trust which together hold 66% of shares in the group holding company Tata Sons Ratan Tata's foreign affiliations include membership of the international advisory boards of the Mitsubishi Corporation, the American International Group, JP Morgan Chase and Booz Allen Hamilton.

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Cyrus Pallonji Mistry

{Chairman 2012 Present}
Cyrus Pallonji Mistry (born 4 July 1968) is an Irish businessman and Chairman of India's leading business conglomerate, Tata Group. He succeeded the previous chairman of the group, Ratan Tata, with effect from 28 December 2012. He is the youngest son of Indian construction magnate Pallonji Mistry.[4] Mistry will be the sixth Chairman of the group and the second not named Tata after Sir Nowroji Saklatvala. Cyrus Mistry has been managing director of Shapoorji Pallonji & Company, which is part of the Rs 15,000-crore Shapoorji Pallonji Group (SP Group). He got the chance to join Tata Sons' board a year after his father retired as director in 2005 and has been serving in the capacity of a director of Tata Sons since 1 September 2006. He served as a Director of Tata Elxsi Limited, from 24 September 1990 to 26 October 2009 and was a Director of Tata Power Co. Ltd until 18 September 2006.

In 2012 Mistry was appointed as the chairman of the Board of Tata Sons. In addition to being Chairman of Tata Sons, Mr. Mistry is also chairman of all major Tata companies including Tata Industries, Tata Steel, Tata Motors, Tata Consultancy Services, Tata Power, Tata Teleservices, Indian Hotels, Tata Global Beverages and Tata Chemicals

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HISTORY
1868 Jamsetji Nusserwanji Tata starts a private trading firm laying the foundation of the Tata Group. 1874 The Central India Spinning, Weaving and Manufacturing Company is set up, marking the Groups entry into textiles. 1902 The Indian Hotels Company is incorporated to set up the Taj Mahal Palace and Tower, Indias first luxury hotel, which opened in 1903. 1907 The Tata Iron and Steel Company is established to set up Indias first iron and steel plant in Jamshedpur, which started production in 1912. 1910 The first of the three Tata Electric Companies, the Tata Hydro-Electric Power Supply Company, is set up to generate electricity. 1911 The Indian Institute of Science is established in Bengaluru to serve as a centre for advanced learning. 1912 Tata Steel introduces eight-hour working days, well before such a system was implemented by law even in most western countries. 1917 The Tatas enter the consumer goods segment as the Tata Oil Mills Company is established to make soaps, detergents and cooking oils. 1932 Tata Airlines, a division of Tata Sons, is established, opening up the aviation sector in India. 1939 Tata Chemicals is established. 1945 Tata Engineering and Locomotive Company (renamed Tata Motors in 2003) is established to manufacture locomotive and engineering products. The company began manufacturing commercial vehicles in 1954 in a JV with Daimler Benz.

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1952 Pandit Jawaharlal Nehru, Indias first Prime 10 Minister, requests the Group to manufacture cosmetics in India; and Lakme is established. 1968 Tata Consultancy Services (TCS), Indias first software services company, is established as a division of Tata Sons. 1984 Titan Industries a joint venture between the Tata Group and the Tamil Nadu Industrial Development Corporation (TIDCO) is set up to manufacture watches. 1995 Tata Quality Management Services institutes the JRD QV Award, modelled on the Malcolm Baldrige National Quality Value Award of the United States, laying the foundation of the Tata Business Excellence Model. 1996 Tata Teleservices Limited (TTSL) is established to spearhead the Groups foray into the telecom sector. 1998 Tata Indica Indias first indigenously designed, developed and manufactured car is launched by Tata Motors, spearheading the Groups entry into passenger cars. 2000 Tata Tea (since named as Tata Global Beverages) acquires the Tetley Group, UK, in the first major acquisition of an international brand by an Indian group. 2001 Tata-AIG a joint venture between the Tata Group and American International Group Inc (AIG) marks the Groups re-entry into insurance. The Groups insurance company, New India Assurance, was nationalised in 1956. 2002 The Tata Group acquires a controlling stake in Videsh Sanchar Nigam Limited (now Tata Communications) Indias leading international telecommunications service provider.

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2002 Tata Consultancy Services becomes the first 11 Indian software company to cross one billion dollars in revenues. Titan launches Edge, the slimmest watch in the world. 2004 Tata Motors acquires the heavy vehicles unit of Daewoo Motors, South Korea. Tata Steel makes its first major overseas investment in NatSteel Asia, headquartered in Singapore. Tata Consultancy Services goes public in India's private sector's largest initial public offer. 2005 Indian Hotels adds New York's iconic hotel, The Pierre, to its portfolio as also its Ginger "Smart Basics" hotels in India. Tata Communications acquires Tyco Global Network, making it one of the world's largest provider of submarine cable bandwidth. 2007 Tata Steel acquires Corus, the UK-based steel company, for $ 12.1 bn, then the biggest overseas acquisition by an Indian company. Currently Tata Steel is among top 10 global steel companies with crude steel production capacity of over 28 million tones per annum. 2008 Tata Motors acquires the Jaguar Land Rover businesses from Ford Motor Company and unveils the Tata Nano, among the worlds cheapest cars. The Nano went on sale in 2009.

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GOVERNANCE
Values & Purpose:Purpose At the Tata group we are committed to improving the quality of life of the communities we serve. We do this by striving for leadership and global competitiveness in the business sectors in which we operate. Our practice of returning to society what we earn evokes trust among consumers, employees, shareholders and the community. We are committed to protecting this heritage of leadership with trust through the manner in which we conduct our business. Core values Tata has always been values-driven. These values continue to direct the growth and business of Tata companies. The five core Tata values underpinning the way we do business are:

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Integrity: We must conduct our business fairly, with honesty and transparency. Everything we do must stand the test of public scrutiny. Understanding: We must be caring, show respect, compassion and humanity for our colleagues and customers around the world, and always work for the benefit of the communities we serve. Excellence: We must constantly strive to achieve the highest possible standards in our day-to-day work and in the quality of the goods and services we provide. Unity: We must work cohesively with our colleagues across the group and with our customers and partners around the world, building strong relationships based on tolerance, understanding and mutual cooperation. Responsibility: We must continue to be responsible, sensitive to the countries, communities and environments in which we work, always ensuring that what comes from the people goes back to the people many times over.

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Tata Code of Conduct:This comprehensive document serves as the ethical road map for Tata employees and companies, and provides the guidelines by which the group conducts its businesses. Clause1 Clause2 Clause3 Clause4 Clause5 Clause6 Clause6 Clause7 Clause8 Clause9 Clause10 Clause11 Clause12 Clause13 Clause14 Clause15 Clause16 Clause17 Clause18 Clause19 Clause20 National interest Financial reporting and records Competition Equal opportunities employer Gifts and donations Government agencies Government agencies Political non-alignment Health, safety and environment Quality of products and services Corporate citizenship Cooperation of Tata companies Public representation of the company and the group Third party representation Use of the Tata brand Group policies Shareholders Ethical conduct Regulatory compliance Concurrent employment Conflict of interest

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The above shall not apply to (whether for remuneration or otherwise): a) Nominations to the boards of Tata companies, joint ventures or associate companies. b) Memberships / positions of responsibility in educational / professional bodies, wherein such association will benefit the employee / Tata company. c) Nominations / memberships in government committees / bodies or organisations. d) Exceptional circumstances, as determined by the competent authority. An employee or a director of a Tata company shall not engage in any business, relationship or activity which might conflict with the interest of his / her company or the Tata group. A conflict of interest, actual or potential, may arise where, directly or indirectly.

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EXCELLENCE
Business excellence:Business excellence has been embedded in Tata through processes and methodologies that enable Tata companies to continually improve operations and achieve the world-class marquee A key vector that has helped Tata companies grow and establish themselves on the global stage as business leaders in their respective fields is the strong business excellence movement in the group. One of the initiatives in the business excellence movement is a framework known as the Tata Business Excellence Model (TBEM), which has been adapted from the renowned Malcolm Baldrige archetype. The essence of this framework is a proactive attitude rather than a reactive one. It is about changing the business and running it effectively and efficiently. The TBEM assessment covers seven core aspects of business operations: leadership; strategic planning; customer focus; measurement, analysis and knowledge management; workforce focus; process management and outcomes of financial and nonfinancial parameters; and business results. The model works under the aegis of Tata Quality Management Services (TQMS), an in-house organisation mandated to help different Tata companies achieve their business excellence and improvement goals. In recent years, the TBEM framework has been adapted to include new business and societal initiatives such as governance, safety, climate change and innovation. The other core elements of the Tata business excellence movement are the Tata Code of Conduct (TCoC), a mandatory pan-Tata policy that defines how Tata employees can conduct themselves, and the Management of Business Ethics, a programme that helps Tata companies drive ethics and values in the organisation. As a result, the business excellence processes have come to characterise the Tata way of enhancing and conducting its business endeavours, and to a great extent, have helped define the Tata brand.

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TQMS
Tata Quality Management Services (TQMS), a division of Tata Sons (the principal promoter holding company of the Tata group of companies), is entrusted with the mandate of setting standards of excellence and partnering closely with Tata companies to achieve their business excellence and improvement goals. TQMS is the custodian of the TBEM assessment process and the Tata Code of Conduct training and interventions. TQMS aims to offer value to group companies in enhancing their performance and global competitiveness. It collaborates with Tata companies, through long- and short-term initiatives, on the following key areas: TBEM assessment, TBEM training, improvement services, climate change, innovation, corporate governance and ethics, safety and education excellence. Through TBEM, TQMS helps Tata companies gain insights on their strengths and their opportunities for improvement. This is managed through an annual process of 'applications and assessments'. Each company writes an application wherein it describes, in the context of the TBEM matrix, what it does and how it does it. This submission is then gauged by trained assessors, who study the application, visit the company and interact with its people. The assessors map out the strengths and improvement opportunities existing in the company before providing their feedback to its leadership team. Implicit in the TQMS approach is the belief that its wide-ranging methodology will enable Tata companies to become exemplars on business as well as ethical parameters in their respective spheres.

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TBEM
The TBEM methodology has been moulded to deliver strategic direction and drive business improvements. It contains elements that enable companies following its directives to capture the best of global business processes and practices. The model has retained its relevance thanks to the dynamism built into its core. This translates into an ability to evolve and stay in step with ever-changing business performance parameters. The TBEM matrix is used for the organisational self-assessment of Tata companies, recognition and awards, and for providing feedback to applicants. In addition, TBEM plays three important supportive roles in strengthening the competitiveness of Tata companies: 1. It helps improve business excellence practices, capabilities and results 2. It facilitates communication with a common language of excellence across all Tata companies and the sharing of best practices among them

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3. It serves as a working tool for understanding and managing performance, for providing planning guidance, and for identifying learning opportunities The TBEM methodology comprises a set of questions that applicant Tata companies have to answer. Its main objectives are to enhance value for all stakeholders and contribute to marketplace success; maximise enterprise-wide effectiveness and capabilities; and deliver organisational and personal learning. The core values and concepts of TBEM are embodied in seven categories: leadership; strategic planning; customer focus; measurement, analysis and knowledge management; workforce focus; process management and outcomes of financial and non-financial parameters; and business results. The TBEM system focuses on certain key areas of business performance: customerfocused results; product and service results; financial and market results; human resource results; organisational effectiveness results; governance and social responsibility results.

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JRD QV Award
While quality has always been one of the cornerstones of the Tata way of business, the need to introduce a formal system that calibrated how different group companies were faring on this scale began to be felt in the early 1990s. That led to the institution, in 1995, of the JRD Quality Value Awards, the forerunner to TBEM. Named after JRD Tata, the late chairman of the group and a crusader for the cause of business excellence in Tata companies, the awards have now been incorporated in TBEM. Jehangir Ratanji Dadabhoy Tata, or JRD, as he was popularly known in business circles, guided the destiny of Indias largest business house for well over half a century. Over the years that he was at the helm of affairs of the group, JRD Tata helped establish many new enterprises. He was always conscious about the importance of quality, and ensured that this quality consciousness prevailed in all the organisations that belonged to the Tata group. He was proud that the companies within the group were known, domestically and internationally, for the quality of their products and services. As a tribute to his quest for perfection in every sphere of activity, the JRD Tata Quality Value Award was instituted in his memory.

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The JRD QV Award is modelled on the lines of the Malcolm Baldrige National Quality Award, integrating beneficial attributes from other national quality awards. The award recognises a company within the Tata group, which excels in quality management and has achieved the highest levels of quality. This is an annual award presented to the winning company on July 29 each year, the birth anniversary of JRD Tata. The objectives of the award are:

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To create awareness on the importance of the value of quality and the need for total customer satisfaction in all areas of operations within the Tata group To achieve and sustain continuous excellence and consequently leadership in the marketplace.

Evaluation process
Tata companies participate in an annual process of assessment. The idea is to subject them to an assessment based on the excellence parameters embedded in the Tata Business Excellence Model (TBEM). Each company writes an application in which it describes what job it does and how it does the job in the context of the criteria set by TBEM. This application is then evaluated and studied by trained TBEM assessors who analyse the processes and systems prevalent in the company being assessed. The assessors visit the company and interact with its office bearers across all levels and departments. They draw out the strengths and improvement opportunities, and then provide feedback to the leadership team. An in-built scoring mechanism enables the company to track its progress over time, and ensure that it keeps improving.

Criteria for recognition:

JRD QV Award: 600+ for the first time Leadership in Excellence: 700+ for the first time Sustained Excellence: 3 successive improvements beyond 600 Active Promotion: 500 to 600 for the first time Serious Adoption: 450 to 500 for the first time High Delta: High improvement in one year min 75 for 500High Delta 500+: High improvement in one year min 50 High Delta 600+: High improvement in one year min 25

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Innovation:At Tata, innovation is a critical vector for improving quality, performance and competitiveness Tata companies look at innovation as a strategic approach to growth and leadership. The Tata group has adopted a three-pronged strategy to encourage and enhance innovation across business sectors, companies and regions. The three key drivers are better communication and recognition of innovative ideas and efforts; facilities and initiatives that enable learning from other companies; and support for collaborative research and partnerships with academia. Over the last few years, the group has established a number of initiatives that encourage, enable and empower innovative measures within Tata companies.

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Tata Group Innovation Forum (TGIF): This initiative brings together a community of senior innovation enthusiasts from across Tata companies. The role of TGIF is to plan and roll out group-level initiatives, which help Tata companies establish a culture of innovation. Innovation workshops: Tata Quality Management Services (TQMS) invites experts to talk about various aspects of innovation and share best practices w ith Tata managers. Clayton Christensen, Prof Henry Chesbrough of the University of California, Berkeley, Dr James Canton, Prof Julian Birkinshaw of the London Business School, Langdon Morris, and David Wittenberg are among those who have held such workshops in the recent past. TQMS and Tata Management Training Centre (TMTC) regularly organise workshops and programmes on building an innovation culture and innovation metrics and tools. Tata Innovista: Instituted to encourage creative thinking, this annual event and contest recognises and awards innovation among group companies. Tata Innovation Mission: Under this programme, senior Tata executives visit companies across the world to study how they foster innovation. These missions have visited companies such as Microsoft, Intel, HP and 3M in the US; Nissan, Fuji, Ito En, Olympus, Toshiba and Hitachi in Japan; and Netafim, Teva and IDE Technologies in Israel. Tata executives also visited the University of Cambridge in the UK to understand their eco-system for innovation.

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Collaboration for innovation: The group has set up several platforms for collaboration on technology and innovation both within the Tata ecosystem and with external organisations such as DuPont.

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Research orientation and partnerships with academia The Tata group invests in building outstanding research facilities and forging partnerships with academic and research organisations in order to encourage creative thinking and find innovative solutions that improve our quality of life.

Innovation facilities:Tata invests in building world-class facilities for innovation and research. Some of these centres and the endeavours they are involved in: Advinus Drug Discovery Centre The extensive facility in Pune, India, where Advinus Therapeutics, the pharmaceutical company that is part of the Tata group, conducts research. Tata Steel Europe The Research, Development and Technology business of Tata Steel Europe combines top class innovation with cutting edge technology to deliver metals solutions. Tata Chemicals Innovation Centre The Pune-based research and development facility of Tata Chemicals Tata Motors European Technical Centre Based in the University of Warwick, Coventry, UK, this is Tata Motors premier automotive engineering and product development centre. TCS Innovation Labs The various innovation centres of Tata Consultancy Services, the flagship information technology enterprise of the Tata group.

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Promoter holding companies

Tata Sons:Tata Sons is the promoter of the major operating Tata companies and holds significant shareholdings in these companies. Tata companies are commonly referred to as the Tata group and the Chairman of Tata Sons as Chairman of the Tata group. About 66 percent of the equity capital of Tata Sons is held by philanthropic trusts endowed by members of the Tata family. The largest of these trusts are the Sir Dorabji Tata Trust and the Sir Ratan Tata Trust, which were created by the families of the sons of Jamsetji Tata, the Founder.

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Areas of business
The companys principal activities are:

To invest in operating companies to support their growth To promote and invest in new businesses To maintain its shareholding in major operating companies

Tata Quality Management Services, a division of Tata Sons, assists Tata companies in their business excellence initiatives through the Tata Business Excellence Model, Management of Business Ethics and Tata Code of Conduct. Tata Sons is also the owner of the Tata name and several Tata trademarks, which are registered in India and around the world. These are used by various Tata companies under a licence from Tata Sons as part of their corporate name and/or in relation to their products and services. The terms of use of the group mark and logo by Tata companies are governed by the Brand Equity and Business Promotion Agreement, entered into between Tata Sons and Tata companies.

Board of directors

Cyrus P Mistry, Chairman Farrokh K Kavarana R Gopalakrishnan Ishaat Hussain Vijay Singh Nitin Nohria

Tata Industries:-

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Tata Industries was set up by Tata Sons in 1945 as a managing agency for the businesses it promoted. Following the abolition of the managing agency system, Tata Industries' mandate was recast, in the early 1980s, to promote Tata's entry into new and high-tech businesses. Tata Industries has initiated and promoted Tata ventures in several sectors, including control systems, information technology, financial services, auto components, advanced materials, telecom hardware and telecommunication services.

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Areas of business
Tata Industries has two operating divisions which function as independent profit centres:

Tata Strategic Management Group: An independent management consulting division that assists Tata as well as non-Tata companies in enhancing their competitive edge. Tata Interactive Systems: Among the world's leading e-learning organisations, it offers services such as project management, instructional design and graphics, and technical know-how.

Tata Industries' main activities are:

To promote Tatas' entry into new businesses To maintain shareholding in promoted companies To invest in operating companies to facilitate growth

Board of directors

Cyrus P Mistry, Chairman Farrokh K Kavarana Ishaat Hussain S Ramadorai B Muthuraman Prasad R Menon Ravi Kant KRS Jamwal, executive director RR Bhinge, executive director

Location
Tata Son & Tata Industries is based in Mumbai.

MANAGEMENT

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Cyrus P Mistry:Cyrus P Mistry, 44, is the Chairman of Tata Sons. He has been a Director since the year 2006. In addition to being Chairman of Tata Sons, Mr Mistry is also the Chairman of all major Tata Group Companies, viz., Tata Industries, Tata Steel, Tata Motors, Tata Consultancy Services, Tata Power Company, Tata Teleservices, The Indian Hotels Company, Tata Global Beverages, Tata Chemicals, etc. Mr Mistry was earlier the managing director, Shapoorji Pallonji Group. Under his tenure Shapoorji Pallonjis construction business grew from a turnover of US$20 million to approximately US$1.5 billion. The companies have evolved from pure construction to now executing projects under design and build and EPC delivery methodologies, implementing complex projects in the marine, oil and gas, and rail sectors. Under Mr Mistrys stewardship, the companies executed many landmark projects in India construction of the tallest residential towers, the longest rail bridge, the largest dry dock and the largest affordable housing project. The groups international construction business is now present in over 10 countries. Mr. Mistry was responsible for building the infrastructure development vertical in the Shapoorji Pallonji Group starting in 1995 with a 106MW power project in Tamil Nadu followed by the development of Indias largest biotech park near Hyderabad in partnership with the Andhra Pradesh government. The infrastructure vertical has also developed two large road projects totaling an investment of US$550 million. Mr Mistry is a graduate of Civil Engineering from Imperial College, UK (1990) and has an MSc in Management from London Business School (1997). He was also recently bestowed with the Alumni Achievement Award by the London Business School.

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Group Executive Council:Tata Sons announced the formation of the Group Executive Council (GEC) on April 30, 2013. The GEC, chaired by the Chairman of Tata Sons, Cyrus P Mistry, will comprise executives of Tata Sons and will provide strategic and operational support to the Chairman

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of Tata Sons. The GEC, under the aegis of the Tata Sons board, will now assume responsibility for all the roles earlier performed by the Group Corporate Centre (GCC) and the Group Executive Office (GEO). The mandate of the GEC is to own and drive the delivery of the core purpose of Tata Sons, which is long term value creation for all stakeholders. The agenda of the GEC includes, inter alia, return on investment with a long term perspective; support for and shaping of the agenda for philanthropy; preserving and enhancing the reputation of the Tata name; defining and driving a Tata way of working for group companies; and playing a proactive role so that the group fulfils its responsibility as a global corporate citizen. The GEC will work closely with and partner the boards, CEOs and senior management of various Tata companies. Members of the GEC will be assigned responsibilities by the Chairman of Tata Sons, and will lead various strategic functions besides also serving as nominees of Tata Sons on the boards of Tata companies. The initial membership of the GEC will include NS Rajan, who will lead the strategic function of human resources; Dr Mukund G Rajan, who will oversee brand, communication, ethics and corporate sustainability; and Madhu Kannan, who will head business development and public affairs; and Dr Nirmalya Kumar, who will be responsible for strategy at the group level and lend his expertise in bringing customer centricity to the fore across group companies.

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Business sectors

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This subsection details the Tata group's operations according to the 24 seven business sectors that its companies function in I. Information technology and communications

The Tata group has well-established enterprises in the fields of software and other information systems, telecommunications and industrial automation.

Information Technology
CMC Computational Research Laboratories Nelito Systems Tata Business Support Services Tata Consultancy Services Tata Interactive Systems Tata Technologies

Communication
Nelco Tata Communication Tata Sky Tata Teleservices TataNet

II.

Engineering products and services

The Tata group has a robust presence in engineering, with operations in automobiles and auto components and a variety of other engineering products and services.

Automotive
Jaguar Land Rover Tata AutoComp System Tata Cummins Tata Daewoo Commercial Vehicle Tata Motors Tata Hitachi Construction Machinery

Engineering
TAL Manufacturing Solutions Tata Consulting Engineers Tata Precision Industry Tata Project TRF Voltas

III.

Materials

The Tata group is among the global leaders in this business sector, with operations in steel and composites.

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Metals
Hooghly Met Coke and Power Company Indian Steel & Wire Product JAMIPOL Tata Bluecop Stee Tata Steel Tata Spronge Iron

Composites
Tata Advance Material

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IV.

Services

The Tata group has widespread interests in the hospitality business, as also in insurance, realty and financial and other services.

Hotels, Property development

Indian Hotels Tata Air Tata Reality & Infrastructure Roots Corporation

Financial Services
Tata AIA Life Insurance Tata AIG Genera Insurance Tata Asset Management Tata Capital

Other services
Tata Industrial Services Tata Quality Management Services Tata Services TQM Global Logistics

V.

Energy

The Tata group is a significant player in power generation and is also involved in the oil and gas segment. Powerlink Transmission Tata Power Tata Power Trading Tata Petrodyne Tata Power Solar System

VI.

Consumer products

The Tata group has a strong and longstanding business in watches and jewellery, and a growing presence in the retail industry.

TATA
CasaDecor Landmark Titan Company Trent Infiniti Retail Tata Ceramics Tata Global Beverages Wrestland

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VII.

Chemicals

The Tata group is one of the largest producers of soda ash in the world. Additionally, it has interests in fertilisers and in the pharmaceuticals business. Retails India Advinus Therapeutics Tata Chemicals Magadi Tata Pigment Tata Chemicals Tata Chemicals Europe Tata Chemicals North America

Tata group financials

Financial highlights:-INR

TATA

Year Total revenue Sales Total assets International revenues Net forex earnings

2011-12 (Rs crore) 475,721 471,045 373,026 280,840 7,604

2010-11 (Rs crore) 379,675 374,687 313,960 220,277 4,778

% change 25.3 25.7 18.8 27.5 59.1

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USD
Year 2011-12 (US $ billion) 2010-11 (US $ billion) % change

Total revenue Sales Total assets International revenues Net forex earnings Financial year is April-March

100.09 98.1 77.7 58.5 1.6

83.3 82.2 68.9 48.34 1.05

20.1 19.3 12.8 21.0 51.4

Exchange rate: USD=Rs47.53 for 2011-12 and USD=Rs45.57 for 2010-11 Revenue figures for group companies are consolidated and net of excise duty (wherever applicable)

Group's capital market performance:--Shares of the Tata group companies have been among the star performers on the Indian stock market over the last three years. Trends in the group's total market capitalisation along with aggregate market capitalisation of Bombay Stock Exchange are provided below.

TATA

2010 (Rs crore) (End March) Tata group BSE 344,139 ($76.2bn) 6,261,787 ($1387.2bn)

2011 (Rs crore) (End March) 469,964 ($105.4bn) 6,907,788 ($1550.0bn)

2012 (Rs crore) (End March) 441,576 ($89.88bn) 6,113,821 ($1189.46bn)

As on Sep 12, 2013 (Rs crore) 604,399 ($95.12bn) 6,481,080 ($1,020bn)

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With the listing of TCS on August 25, 2004, the total market capitalisation of the group's 28 listed companies crossed the Rs100,000 crore mark and the group acquired the distinction of having the highest market capitalisation among all business houses in the country, both in the public and private sectors. Tata group accounts for 9.3 per cent of the total market capitalisation of BSE. Tata group companies have contributed significantly to the spread of equity cult in the country. They enjoy the trust of over 3.9 million investors. Figures within the bracket are in US $ billion.

Sector-wise human resources profile

Sectors Materials Engineering Energy Consumer goods 2011-12 81,622 83,528 8,467 9,886 % share 17.9 18.3 1.9 2.2

TATA

Chemicals Communications and information systems Services Total

5,122 251,388 15,934 455,947

1.1 55.1 3.5 100

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Social welfare and environment-related projects

Year Social welfare projects Environmental projects Others Total 2011-12 (US$ million) 55.96 20.84 4.51 81.31

Contribution to the exchequer 2011-12 INR

Tata group Government companies (Rs crore) Corporate tax Excise# Customs Sales tax Others Total 10,404 11,009 2,333 8,938 4,008 36,692 finances (Rs crore) 327,680 219,842 153,000 464,461 95,000 1,259,983 % share of Tatas 3.2 5.0 1.5 1.9 4.2 2.9