Workplace Communication

The main problem that cause an organization to fail to function

properly.

What is a workplace?
It is a place where people go to work. It can be an office or a
shop or a factory or even a school. The workplace may be small
or big and may consists only a few personnel or even hundred
of personnels doing different kinds of tasks but all working
together towards achieving the same objective. Therefore a lot
of interactions will take place to get the job done and this of
course will be through communication. It may take many forms
such as verbal, non verbal and written communications.

What is communication?
Communication is a process of receiving, spreading and sharing
of information and ideas through symbolic messages. It
involves messages being transmitted by a sender and receives
by a receiver. So it is up to the individual to choose the right
type of communication for the occasion and this must be done
effectively.

What is the purpose of workplace communication?

The purposes are many. Some of the purposes will be:

1. to inform personnel about events in the work place
2. to give instructions on how to perform certain tasks
3. to brief the workplace development
 4. To resolve workplace problems and improve its
performance.
5. to inspire, to motivate and to develop personnel to work
together as a team

Why is workplace communication important?

According to Chris Cole, 75% of the problems that occur in the
workplace are due to the communication factors. So this shows
that workplace communication is very important in running a
workplace.

To emphasize this Martin Luther King, Jr. in one of his famous

speeches said that:

PEOPLE DON’T GET ALONG BECAUSE THEY FEAR EACH OTHER

PEOPLE FEAR EACH OTHER BECAUSE THEY DON’T KNOW EACH OTHER

THEY DON’T KNOW EACH OTHER BECAUSE THEY HAVE NOT

PROPERLY COMMUNICATED WITH EACH OTHER

The personnel in the work place must get along with each other
so that they can work as a team. They must not fear each other
because sooner or later conflict may arises and affect team
work. So to resolve this, they must begin to communicate with
each other so that differences, grievances and other problems
can be trashed out and settle in an amicable way. If this can be
done and practice at all time, the workplace can be an
enjoyable place to work. Nobody wants to be in a workplace
where conflicts are rampant.
Conclusion

So in conclusion, workplace communication is vital for the

workplace to function well and achieve its objectives
Workplace communication can be improved, but doing so is not
always an easy task. It requires patience, determination, time,
and motivation.

Composed in Berjaya Hotel, Penang