Principles of Management MGMT-3313

Program Credit Hours Duration Prerequisites Resource Person

Masters in Commerce (M.Com) 3 16 Weeks / 32 sessions N/A

Course Introduction This introductory course emphasizes various areas that are essential in the management process. This course will also expose students to various techniques and processes used in the management procedures of todays organization. The course also gives a brief introduction to all the management components like planning, organizing, leading and controlling. Course Objective The course will help students: Understand the basic intellectual tools and aptitudes they need to meet today`s business challenges Investigate the different functions of management, namely planning, organizing, leading and controlling To explore the issues such as organization structure and corporate responsibility Learning Outcomes By the end of the course, students should be able to: Understand the basic concepts of management Use basic techniques employed in successfully carrying out the management process Apply management concept in organization of all sizes and types Violation of Academic Honesty Policy: If the instructor receives any two projects / assignments that are identical or partially identical (including spreadsheets), both cases will receive a zero. If the student violates the Academic Honesty policy for a second time, he/she will receive an F grade for the course. How to Keep Your Professor Happy: Class attendance is mandatory. You may miss up to 6 class sessions. On the seventh absence, you will be withdrawn from the course. As a courtesy to the instructor and other students, be prepared to arrive at class and be in your seat on time. In addition, please note that each class lasts for 90 minutes. Also keep in mind some general rules as given below: Cell phones should be powered off. Eatables are not allowed in the class. The teacher will not tolerate any disruptive behavior in the class. The Dress Code has to be observed, no warnings will be given, and violators will be asked politely to leave the class and consequently will be marked absent. Participation: Students are required to attend all classes and read all the assigned material in advance of class (although not necessarily with perfect comprehension). Advanced preparation and class participation are crucial for periods in which we discuss cases. During discussion sessions, the

instructor generally keeps track of the insightful and useful comments students make. (any unproductive contribution is not rewarded. Assessment and Evaluation Exam Type Quizzes Assignments Presentation Mid Term Final Term Class Participation Total points Percentage (%)

05 10 10 25 40 10 100

Recommended Text Course Pack Calendar of Activities

Weeks

Contents
The managers job: Introduction to management Types of managers Management process Managerial roles Ethics and Corporate Social Responsibility Principles behind ethics How values relate to ethics Guide to ethical decision making Social responsibility initiatives Essentials of planning Framework for planning Nature of business strategy Development of business strategy and SWOT analysis Overview of management by objectives Problem solving and decision making Non programmed and programmed decision Factors influencing decision making process Nature of creativity Creative problem solver

Activities

Assignment-1

Quiz-1

Job Work design and work schedules Four dimensions of job design and job descriptions Job enrichment and job rotation Job crafting Contributions of job design Organization Structure, Culture and Change Bureaucratic organization structure Four modifications of bureaucratic structure Key factors influencing selection of organization structure Aspects of organizational culture Human resource management and talent management The human resource management process Human resource planning Recruitment and decruitment Selection validity and reliability Employee training Performance appraisal methods Compensation and benefits Leadership Leadership and management Influencing and empowering team members Characteristics of leadership Transformational and charismatic leadership Mentoring and coaching Leadership approaches MID TERM Motivating employees Early theories of motivation Contemporary theories of motivation Contingency theories of leadership Communication Steps in communication process Types of non verbal communication Formal and informal communication channels Communication barriers Conducting effective meetings Teams, Groups and Teamwork Types of teams and groups Characteristics of effective groups and teams Stages of group development

Assignment-2

Quiz-2

10

11

12

Assignment-3

13

14

15

16

Attitude of effective team player Positive and negative aspects of conflict Information Technology and e-commerce Positive and negative consequences of information technology Impact of internet and social media sites Effects of internet on internal company operations Essentials of Control Control and management functions Types and strategies of control Steps in control process Control techniques Characteristics of effective controls Managing Ineffective Performance Factors to poor performance Control model Coaching and positive criticism of employees Disciplining employees Termination of employees Enhancing Personal Productivity and Managing Stress Techniques for improving work habits and time management Procrastination Techniques for reducing procrastination FINAL TERM

Quiz-3

Assignment-4

Quiz-4