Answer:communication

Communication is the process of sharing thoughts, ideas, and emotions with others, and having those thoughts, ideas, and emotions understood. You need a sender, a message, and a receiver for communication to take place. Here are some other things that help communication to be effective: Attention - the sender needs to pay attention to what he/she is trying to communicate, and choose the best words and body language to communicate with; the receiver needs to pay attention to what is being communicated by listening and watching. Attitude - both sender and receiver need to have a positive (and respectful) attitude. They should want to communicate, and be willing to work to see that communication can take place. Using negative or blaming words shows a poor attitude - using "I" messages and trying to understand the other's point shows a good attitude Feedback - both sender and receiver can give feedback to each other, either by using words or by body language. This helps to show whether the communication is being understood correctly or not.

Barriers to Communication
There are many things that can hinder or prevent good communication. Here are some of the most common barriers: Distraction - it is hard to understand if you are distracted by something else. When you are trying to communicate, make sure there is no competition for your attention like exciting things going on nearby or other people talking (cellphones, IMs, chat rooms, email, etc.) Blocks - sometimes it's hard to communicate simply because you cannot send or receive the message. Loud noises can block communication, and so can things like lost phone signals and computers not being able to interface. Poor Skills - some people have not learned how to effectively listen, and do not understand what you are trying to communicate. Attitude - communication can also be affected by a poor attitude towards the other person, towards the subject, or just because the sender or receiver is having a bad day. Fear and mistrust can impede communication, as can boredom or lack of interest in the subject. For best

communication, try to keep the emotions out of the way until you understand what is being communicated. Poor Understanding - sometimes the sender uses words that the receiver does not understand, or refers to cultural experiences that the receiver has not grown up with, so that communication is less effective. Try to use simple words if you are communicating something complicated, and make sure that both of you understand the context or cultural references. Lack of Feedback - if the receiver does not give feedback, the sender does not know if the communication is effective or not; also, if the sender is not paying attention to the feedback, the communication will not be effective. The best way to insure good communication is for both the sender and the receiver to use "I" messages - instead of saying "You hurt my feelings," or "That's stupid," you let the other person know how you feel by saying things like "I feel hurt when ___ happens," or "I feel angry when I hear someone say ____." Pay attention to how your voice sounds when you speak, and try to avoid sounding angry or condescending to the other person. Avoid making hateful statements, insulting others, and complaining - instead, try to make helpful statements that can change the situation from negative to positive.

importance of Communication in the Workplace

Building Trust Employees would always feel motivated if the management communicates about any changes in the working strategy or the company policies. This boosts the employees' morale and builds trust and confidence between the management and the employees. It always allows everyone to know what's going on and what they need to work towards as a team. Good Working Relations One of the most important benefits of workplace communication is establishing and holding good working relations with peers, subordinates, and seniors as well. Good working relations at the workplace ensure a friendly and conflict-free working environment. There will be no room for difference of interests and any sort of confusion whatsoever. Problem Solving No workplace is ever free of conflicts, contradictions, and problems between the employees! However, communicating with colleagues and seniors about the issues help to solve the problems and thus prevents them from further aggravation. Festering of problems inside only leads to bigger conflicts and problems later on, which will adversely affect the company in some way or the other. Healthy from Business Point of View

Now let us shift our focus from employee relations to hardcore business communication. Communicating with the employees about any changes, amendments in the rules, regulations, policies, work rules, etc., helps in getting a better idea of things, and implementation of the work becomes easy. This further results in increased productivity and accuracy, minimizing wastage of resources and time. It is like everyone taking the shortest route to a designated point in the simplest way, all together. These tips would have given you an idea on how to communicate in the workplace, and mind you, they work the same way in our personal life too. As mentioned earlier, effective communication skills are developed with practice and the right attitude. Good communication in the workplace helps in maintaining a long-lasting relationship with your colleagues and clients, something that is extremely essential for any organization to do well.

Barriers to effective human communication

Barriers to effective communication can retard or distort the message and intention of the message being conveyed which may result in failure of the communication process or an effect that is undesirable. These include filtering, selective perception, information overload, emotions, language, silence, communication apprehension, gender differences and political correctness [6] This also includes a lack of expressing "knowledge-appropriate" communication, which occurs when a person uses ambiguous or complex legal words, medical jargon, or descriptions of a situation or environment that is not understood by the recipient. Physical barriers[edit] Physical barriers are often due to the nature of the environment. An example of this is the natural barrier which exists if staff are located in different buildings or on different sites. Likewise, poor or outdated equipment, particularly the failure of management to introduce new technology, may also cause problems. Staff shortages are another factor which frequently causes communication difficulties for an organization. While distractions like background noise, poor lighting or an environment which is too hot or cold can all affect people's morale and concentration, which in turn interfere with effective communication. System design[edit] System design faults refer to problems with the structures or systems in place in an organization. Examples might include an organizational structure which is unclear and therefore makes it confusing to know who to communicate with. Other examples could be inefficient or inappropriate information systems, a lack of supervision or training, and a lack of clarity in roles and responsibilities which can lead to staff being uncertain about what is expected of them. Attitudinal barriers[edit]

Attitudinal barriers come about as a result of problems with staff in an organization. These may be brought about, for example, by such factors as poor management, lack of consultation with employees, personality conflicts which can result in people delaying or refusing to communicate, the personal attitudes of individual employees which may be due to lack of motivation or dissatisfaction at work, brought about by insufficient training to enable them to carry out particular tasks, or just resistance to change due to entrenched attitudes and ideas. Ambiguity of words/phrases[edit] Words sounding the same but having different meaning can convey a different meaning altogether. Hence the communicator must ensure that the receiver receives the same meaning. It is better if such words are avoided by using alternatives whenever possible. Individual linguistic ability[edit] The use of jargon, difficult or inappropriate words in communication can prevent the recipients from understanding the message. Poorly explained or misunderstood messages can also result in confusion. However, research in communication has shown that confusion can lend legitimacy to research when persuasion fails.[7][8][9] Physiological barriers[edit] These may result from individuals' personal discomfort, causedfor exampleby ill health, poor eyesight or hearing difficulties. Presentation of information[edit] Presentation of information is important to aid understanding. Simply put, the communicator must consider the audience before making the presentation itself and in cases where it is not possible the presenter can at least try to simplify his/her vocabulary so that the majority can understand

13 Barriers to Effective Buisness Communication #1 Not Listening One of the most common barriers to communication is poor listening skills. So why does not listening happen? Well there are a few reasons. You may have no involvement or concern with the topic. You will then have no desire to take part in the conversation. There also may be distractions. For example working in an area that is loud and noisey. Here are a couple more reasons for lack of listening. First there might be diffences in oppinions regarding the topic. And this last one in which I have seen many times. Passive listening instead of taking an active role. In this case your are involved in somethig else at the same time. #2 Making Assumptions

How many times have you made a decision based on assuming something will happen. Only to find out that it didn't go as planned. We all know that we shouldn't make assumptions. But we still do it anyway. Assumptions a lot of times will be made to speed up a process or task. Assumptions are made to cut corners and save time by ignoring the path of communication. The major problem with making assumptions is that 9 times out of 10 it doesn't workout. Also by making assumption you will likely miss out on important information. #3 Body language Non verbal signals has the potental to block effective communication in the workplace. Negative body language like waving your hands, raising your arms in discuss and even shaking your head will send negative messages. It is all about interpetation. The impacts of these traits can effect workplace relationships and your willingness to take part in communicating. The best action a leader can take is to understand your own body language. #4 Ineffective Questions Quite often people ask questions that lack details. The whole point of asking questons in the first place is to confirm what has been communicated or for clarification. Asking the right types of questions will provide effective communication in the workplace. Make sure you use open ended questions to get the proper answers you seek. This type of question includes details like who, what, where, when and how. #5 Imformation Overload Many times effective communication in the workplace is blocked by the overwhelming amount of information. How many times have you seen the same email covering the same information just from a different sender. What ends up happening is that many employees start to ignore those emails. The problem is that some of the emails will have promiment details that were not included in the original. The best way to avoid this is to provide new emails, just dont cc and forward emails. #6 Emotional Distractions Emotions play a big role in how we approach and accomplish things. Outside factors like a death or illness can keep your mind out of focus. Sometimes a listener may interpet a communicatior as angry. This in turn will make the listener react in a negative light. The same happens if the communicatior message is interpeted to be positive. The listener will like the message and listen closely. #7 Conflicting Messages Communications can be sometimes conflicting and this will cause the communication process to breakdown. Inconsistent body language tells the story of one thing, but the message discussed is different. This will create confusion for the reciever of the message. The resulting confusion may lead to the message being ignored.

#8 Physical Barriers This might be the most common type of barrier that blocks the communication process. Anything that can physically distract you is part of this barrier. Some examples like temperatures, phones, or even the building itself can be an distraction. #9 Perception There has always been one consistent with communication in the workplace. That one consistent is called perceptional barriers. The main problem with perception is that we all look at the world differently. One way to avoid perceptional barriers is to remember there are other views points and opinions. Also keep your mind open to new ideas and approaches from these view points. You never know when there's a good idea on the horizon. #10 Cultural Dealing with different cultures can sometimes be difficult to navigate. Many times its a difference in approach or a process of doing things. All cultures have different beliefs and customs. They often can clash and build up walls that negatively effect the communication process. #11 Language Differences in languages that are spoken in the workplace can effect your ability to communicate. Words can be misunderstood and misconstrued that in turn can cause negative communication barriers. #12 Workplace Stress Communication in the workplace will always be a work in progress. There will be a lot of adjustments in the process until it reaches effectiveness. Remove the barriers that block the process and you will improve employee motivation. With a two way avenue of information flowing, you will find solutions more easier. With an open path of communication, feedback from employees will help in determining solutions.