Dana M. Clark Seattle, WA (203)213-9936 Dana.plouffe@gmail.

com
EDUCATION Seattle University Master of Arts, Student Development Salve Regina University Bachelor of Arts, Major: Psychology Minor: Special Education University of Newcastle Study Abroad

December 2012- Candidate Fall 2013 Seattle, Washington September 2003- May 2007 Newport, RI 2005 Newcastle, Australia

HIGHER EDUCATION ACHIEVEMENTS & INVOLVEMENT Major Accomplishments Founder of the Student-Alumni Mentorship Program within the College of Nursing at Seattle University Awarded Staff Person of the year by supervisor and colleagues for AY 2011-2012 Skills/ Training Workshop facilitator on multicultural competencies for undergraduate students serving k-12 tutor volunteers Experience and knowledge of university wide IT systems: Banner, StarRez, Datatel, SUDDS, Campusview, Angel, Sedona & Blackboard, Razors Edge Completion of Better Business Writing Workshop with Syntax Training Corporation Participation in the Project Management 1 Day Workshop at Seattle University which focused on effective ways of managing tasks and on-time projects Attended a 3 day workshop to master Microsoft systems including Excel, Word, Publisher and PowerPoint Program Assessment Certified through Seattle University Memberships & Other Roles Student Affairs Administrators in Higher Education (NASPA) o Awarded grant to attend Spring 2012 Womens Leadership Conference & 2013 Mental Health Conference NASPA Region V, Veterans Knowledge Community Representative (March 2013- Present) o Manage Veteran Knowledge Community, KC, communications with NASPA members o Act as point person between universities and members of the Veteran KC o Host webinars and offer other resources to those in community o Attend NASPA Region V board meeting/conferences EXPERIENCE Administrative Coordinator October 2011- Present Seattle University, College of Nursing (CON) Seattle, Washington Prepare, plan and host 2 Keynote Speaker Series (2012 & 2013) with over 150 attendees Schedule and organize all meetings for the entire college using Microsoft Outlook while training faculty to use Outlook Work closely with Marketing Manager on quarterly newsletter, hosting events and other media related efforts Serve as co-chair on College of Nursing Search Committee; create marketing ads while posting within numerous journals and websites; schedule interviews and complete hiring process with candidates Lead organizer in college events; work closely with Event Services to plan and prepare for all events; scheduler of 5-8 large events per quarter with approximately 100-200 attendees Work closely with Human Resources as the organizer of the yearly Annual Review process for faculty & staff Coordinate and compile data from multiple sources to complete surveys, accreditation and mandated reports Member of the CON Executive Team which meets weekly to discuss issues within the college Supervise 3-5 work study students per week; delegate tasks and manage tasks given from other staff and faculty Work closely with Advancement Officer on organizing meetings with donors Analyze benchmark data to compare SU to other local and Jesuit schools Support Dean with budgeting college expenses and spending, while working closely with budget manager Collaborate with all departments within the university to ensure the College is abiding by university policy, ie) faculty services to ensure transcripts have been submitted/ ensuring all faculty have immunizations and licensure up to date Prepare materials, schedule logistics, contact participants, and follow-up task actions for meetings and projects that involve the Dean or as directed by the Dean Draft all letters on behalf of the Dean including announcements, grants, letters to stakeholders, letters of appointment

Dana M. Clark Seattle, WA (203)213-9936 Dana.plouffe@gmail.com

Admissions Counselor April 2010- August 2011 Keiser University Melbourne, Florida Met with possible applicants to inform them of Keiser Universitys major choices to he lp he or she determine the best educational path Demonstrated the differences amongst 21 career choices offered at the university Conducted phone or in person interviews for every student looking to apply to a degree seeking program Properly reviewed the admissions process with each applicant to ensure they have a clear understanding of the next steps towards the enrollment process Completed administrative tasks such as processing enrollment paperwork, maintaining inquiries, and course scheduling Maintained paperwork, records, and files of each student in an organized manner Assisted registrar with reviewing official transcript upon enrollment consideration Informed students of the financial aid process and scholarship opportunities while supporting steps to completion Researched career options and necessary career certifications and licensures Offered superb office management skills, achieved by using effective communication via email, phone, and in person Maintained the highest conversion rate of inquiry to enrollment in department and always meeting monthly projection goals Worked as the graduate studies admissions counselor for the department; reviewed programs and steps of enrollment process for students looking to enroll in a graduate level program Proctored TEAS test to nursing school applicants on a weekly basis Met 1 on 1 with nursing school applicants to review enrollment process (differs from other program enrollment steps) Worked with the Associate Dean and Director of Nursing to schedule, plan and conduct nursing applicant interviews Restaurant and Event Manager May 2009- January 2010 Forty 1 North Hotel & Resort Newport, Rhode Island Managed and supervised 2 assistant managers and approximately 25-30 servers and cooks within 2 restaurants, a marina, 4 suites, and the up and coming hotel (to open May 2010) Interviewed hotel/resort applicants and reviewed the results Conducted service training to employees within the restaurant/hotel/marina Created weekly schedule for 3 managers, 20 servers, 15 bartenders & 6 hostess Completed data entry on a daily basis Computed financial data on a week and month basis Processed weekly revenue transactions for resort, including server/bartender close outs and customer transactions Analyzed weekly sales activity and trends for each restaurant Processed food and liquor orders of $15,000- $20,000, weekly from local and domestic suppliers Arranged delivery and pick up services and estimated delivery status Offered product knowledge of goods within the resort to buyers Hosted major events within Christies Restaurant including the annual New Years Eve Celebration, consisting of 350 guests Office Manager January 2007- May 2009 Johnson & Wales University, Office of Residential Life Providence, RI Maintained and supervised the yearly budget for 14 Residential Directors Administered the budget (approximately $1,000,000.00) of the Residential Life Department Created meeting agendas and completed meeting minutes and note-taking Collected and entered data entries precisely and accurately Microsoft Excel trained; proficient in all other Microsoft tasks Mastered the housing/enrollment process within a university using the program, Banner Managed the Central Office upkeep and completed necessary weekly orders Managed office travel arrangements including booking flights, per diem cash advances and hotel bookings Supervised 3 student workers