US008527977B1

(12) Ulllted States Patent

Cheng et a].
(54) SOFTWARE UNINSTALLATION SYSTEM,
METHOD AND COMPUTER PROGRAM

(10) Patent N0.:

(45) Date of Patent:
(52) US. Cl.

US 8,527,977 B1
*Sep. 3, 2013

USPC ......... .. 717/168; 717/171; 717/172; 717/173;

PRODUCT (75) Inventors: William Cheng, San Gabriel, CA (US); Kenneth Hwang Los Angeles CA (US); Ravi Kannan, Los Angeles, CA (US); Babu Katchapalayam, Los

717/174; 717/176; 717/177; 717/178 (58) Fleld of Classl?catlon Search None See application ?le for complete search history.
(56)
3 969 723 A

References Cited

Angeles, CA (US); Bing Liu, Alhambra,

CA 01815132111 Narasimhan, Culver

City CA S ;GPal Ramanujam L05

U.S. PATENT DOCUMENTS

7/1976 Kennicott

Angeles, CA (US); Jonathan Tran,

Alhambra, CA (US)

432933908 A

10/1981 Bradley

(73) Assignee: McAfee, Inc., Santa Clara, CA (US)

(1) N _ ot1ce: S b_ d_ 1 _ h f hi u Ject to any 1sc a1mer,t etermo t s

(Cont1nued)
FOREIGN PATENT DOCUMENTS

ifsixgeideqlosg
'_ i i ( _) y _ ysi _

35
_

E?

22228; .11 241222

(Continued)

platent 1s subJect to a terminal d1s(21) A 1 NO _ 11/855 985

" pp ' 1991*

OTHER PUBLICATIONS
Dagenais et al., Lude: A Distributed Software Library, LISA, Nov.

(22)

Filed:

Sep. 14, 2007

Related US. Application Data

(Cont1nued)
Primary Examiner * lnsun Kang

(63) Continuation of application No. 11/378,857, ?led on

Mar. 16, 2006, now Pat. NO. 8,407,683, which is a

74211 AgogngBAgeml 0/
1 er or mu en

i Wong Cabeno Lutsch

continuation of application No. 11/198,726, ?led on Aug. 4, 2005, which is a continuation of application NO. 10/456,208, ?led on Jun. 5, 2003, now Pat. NO.
7 ,107 ,366, which is a continuation of application NO_ 10/264,670, ?led on Oct, 4, 2002, new Pat No_ 6,668,289, which is a continuation of application NO_ 10/136,266, ?led on Apr, 30, 2002, new Pat No_ 6,496,875, which is a continuation of application NO_ 09/661,117, ?led on Sep_ 13, 2000, new Pat, NO_ 6,457,076, which is a continuation of application NO_ 08/660,488, ?led on Jun, 7, 1996, new Pat No_ 6,151,643.

(57) ABSTRACT A_ system, method and Computer program product are pro
v1ded for umnstalllng software on a computer. In use, a plu rality of software products identi?ed on a computer is dis played. Further, a ?rst user instruction to uninstall at least a portion of at least one of the software products from the computer is received. Such ?rst user instruction is received via an interface. Still yet, the at least a portion of the at least one software product is uninstalled from the computer, in response to the receipt of the ?rst user instruction. Also, a second user instruction may be received to cancel the unin

stallation. Thus, the uninstallation may be cancelled, in

(51) Illt- Clresponse to the receipt of the second user instruction.

G06F 9/44 G06F 9/445

(2006.01) (2006.01)

22 Claims, 25 Drawing Sheets

com 051' or IWAJED

usr nFw .

wanes 1
(m4)

an

WT, was was

"mm

US 8,527,977 B1
Page 2

(56)
4,300,193 4,300,194 4,317,169 4,321,665 4,340,933 4,383,295 4,387,423 4,484,271 4,495,571 4,558,413 4,584,641 4,646,229 4,674,055 4,714,992 4,796,181 4,831,516 4,841,441 4,897,781 4,970,672 4,974,149 5,008,814 5,121,345 5,155,847 5,228,123 5,263,164 5,287,507 5,321,750 5,327,435 5,347,632 5,355,352 5,359,730 5,386,369 5,388,255 5,390,256 5,428,741 5,430,465 5,434,999 5,450,334 5,450,589 5,452,447 5,455,926 5,457,795 5,459,506 5,471,438 5,473,772 5,483,586 5,495,610 5,499,357 5,519,832 5,528,490 5,530,899 5,535,395 5,553,248 5,553,310 5,555,416 5,564,051 5,577,244 5,579,521 5,579,537 5,581,764 5,600,834 5,602,993 5,603,034 5,604,542 5,608,805 5,623,600 5,625,818 5,629,980 5,630,116 5,634,102 5,640,572 5,642,417 5,646,992 5,666,411 5,675,724

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GwertZman et al., The Case for Geographical Push-Caching 1995 IEEE, p. 51-55. Signing with Microsoft AuthenticodeTM Technology Microsoft

Corporation 1996.
Cobb, Michael, What to look for in an enterprise anti-virus product Database Web Advisor, v16 n3 p. S28(4), Mar. 1998. The Best One Stop Online PC Service on the Planet Security

Oracles NCI Introduces NC Software Suite for Both NC Desktop and NC Server Machines PR Newswire, Apr. 16, 1997. Randall, Neil, What Happens When you Click: HTTP: The Under

lying Protocol ofthe WorldWide Web PC Magazine, vol. 15, No. 18, p. 245, Oct. 22, 1996.

Bhatia, Viresh, The Stirling Group Installshield chicagobusiness.

com.

Online Copyright 1996, 1997.

Goldfayn, Alex L., Software Installs Pro?t for Area Firm Business

Special Edition Using Netscape 2, Second Edition Que Corpora

tion, p. 864/873. The Jolt & Productivity awards Software development CMP

& Technology Keynote Speeches and Seminars: Article, May 6,

2002.

You Cant Go There Today Active X Technology (Info World).

X.509 Certi?cates and Certi?cate Revocation Lists (CRLs) Sun

DevNet Spotlight, http://www.sdmagaZine.com/jolts/preyiutlhtm.

Microsoft Windows NT Resource Kit Microsoft Press, 1995,

Microsoft Corporation.
"Compromised-Buffer-Over?ows, from Intel to SPARC Version 8
CT 1993.

Microsystems, Inc. May 20, 1998. Edwards, Brad, Say Goodbye to Sneakernet Chores with LAN
Inventory LAN Times, Oct. 9, 1995 v. 12 n. 21 p. 85(2).

Coopee, Todd, ScriptGen Pro 1.0.1: StepUp Utility Simpli?es Cre

Nov. 2,
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Index of/cream08-02 program http://cd.text?le.com/cream0802/ program/?S:A, Nov. 2, 2005. Files.chatn?les.com-/The Pier Shareware 7/038/ http://?les. chatn?les.com/The%20pier%20shareware%207/038/, Nov. 2, 2005. MSDOS-Utilities-Install Ctrl Computer Systems, copyright 1997
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* cited by examiner

US. Patent

Sep. 3, 2013

Sheet 1 0f 25

US 8,527,977 B1

US. Patent

Sep. 3, 2013

Sheet 3 0f 25

US 8,527,977 B1

Change - Registration
Since: this is yaur firm time using OR Change, muse
take the time in mi our the foiiuwing infqrmai?on.
301 -

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FIG. 3

US. Patent

Sep. 3, 2013

Sheet 5 0f 25

US 8,527,977 B1

awn

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03a5B2 31n%6sg 8:
ME 336% gE 5% 3%? cu a $8 6: Em? 2 ?w:3 cm

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US. Patent

Sep. 3, 2013

Sheet 7 0f 25

US 8,527,977 B1

SEHVECE PROVIDER COMPUTER 102 ADDRESSABLE MEMORY 701)

SECURETY
70?

com?ww
ON
709

PAYMENT
*m i

as mommomen TOQLS

UPDATE DATABASE

USER PROFILE nmmse

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723 PROCESSOR CORE

FIG. 7

US. Patent

Sep. 3, 2013

Sheet 8 0f 25

US 8,527,977 B1

mow

wzmxaquli
5$wn93gem08?w%;.
Q$3m9I2E.
:i

2mag3w"

US. Patent

Sep. 3, 2013

Sheet 9 0f 25

US 8,527,977 B1

CLIENT COMPUTER IQ? ADDRESSABLE MEMORY 900 CLIENT APPLICATION 104

gm
SECURITY

COMIKIBNICA
ON

9G5
PAYMENT
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REGISTRATION

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919

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909

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91s

NETWUFIK COMMUNICATION PROT,

GPERATING SYSTEM
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FIG. 9

US. Patent

Sep. 3, 2013

Sheet 10 0f 25

US 8,527,977 B1

29

ANALYS E
H361

SYNGHHUNEE CUENT'S

MEHIDD. PHUUUCT
LDCM'QR TABLES

4
1M3

CALL EACH SCAN MHHQU

TO OBTAIN SCAN~$TQNG$

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PRODUCT LQCATGR TABLE
TO

SDFTWARE PRUUUCT

>1 PRQBUCT

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NAME
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iNSTALLED RELEASE , MOST RECENT ONE?

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(NEXT
291

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was
16D? 7

QESOLVE UFDATE FD ON UPDATE TABLE TE}

GET COST,

DESCHiPTiGN URL

EAST OF APPUGABLE SOFTWARE U PDATES

FIG. 10

US. Patent

Sep. 3, 2013

Sheet 11 0125

US 8,527,977 B1

ENSTALL MONKTDR
ON 05 mm
, 1 B1

TRAP 0M. TG OPERA'HNG SYSTEM

1 111 0TH EH

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21

CGMPRESSED SAVED COMES AND SNFDHMATION ENTCP ARCHIVE FEE AND STORE

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FIG. 11

US. Patent

Sep. 3, 2013

Sheet 12 0f 25

US 8,527,977 B1

715

URL MGNITGR

1201

'

FOR EACH ENTRY iN THE UPDATE TABLE

DUNE

1203

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1209

MARK URL A8 iNVALiD

121' 1

URL HAS NEWER

UMESTAMP'?
1213

NOTiFY SYS. ADMiN. OF RNVALID URLS

'

H6. 12

US. Patent

Sep. 3, 2013

Sheet 13 0f 25

US 8,527,977 B1

FIG. 13A

FlG. 13B

HG. 130
FIG. 13D
FlG. 13E

FIG. 13

US. Patent

Sep. 3, 2013

Sheet 14 0f 25

US 8,527,977 B1

Gybarlladlr

1m

Weicome to the 011 Change Ssfcwoz'e Update Page.

{DESCRIBE THE UPDATE
Pieaee pravida c: braaf deasription 01'' this update;

'

1:501

If uvuhable. provide URL. where additional fnfarrnutimn regarding this updats weuid ba avalinbia

L
W 11305
W at {a the new vumfon number?

Ramos

What far the: mew var-mien number?

which product does this update offset? {11' yau are Hating mui?ple pmdueia. PM summit pmduuf mos Mb 6 cemma)

1307
(N! Change d?aw; yeu tn abacus one of four diffammt updutss;
A ?'epluceman'c U mm affects s: sneci?c vergion already an the PC. A Cumulative Up ate dean nut require an existing version on the: PC.

A Paint llpdaie in?ows components without chan?glng ths varnish number:

which type 61' updafa is this?

An Incremantui Updqte eniy medifiea certain portmns of :: spasms varsiam

1399
Ptaase list any knawn incampctibiif?as

1511

FIG. I30

US. Patent

Sep. 3, 2013

Sheet 15 0f 25

US 8,527,977 B1

SPEGIFT' WHEN THIS UPDATE ES APPUCAELE

In nrriar to verify that the cumsnt ruduct/varahn ls updqtamaii Chum providas
Gdiiienci ?ia criteria. If necessary. a serias of ?ltars fer use in estotvlshin
yuu may saiect om: er morn 0? than flmra:

What Is the name of am files?

Wham F: the ?ie hunted?
whlnh var'sinn should OH Change look for?

1313

r/

If you asiected $pecific Varsbn

antar wrasion to be vex-ri?ed:

Bnisr the versian numbers:

:3

If you seiected Multipie Veraiuns,

(for mumplc venkml. unkr um vunian number: "pal-awe by a comma. Lu. m1, m2. em}

If you seiectad Version Range,

enisr versions in tha range

Fromm Ta.

(if mfchinq fur oi! suhaequont mhne, inQer INFINUE in tha To: ?uid)

Enmr name of file

Where is: the fllu fowtad?

mmmwa
which date shauld 01 Change look for?

FIG. 13b