The Quality of Data in Your SAP System May Be Hurting Your Business

Harte-Hanks Trillium Software www.trilliumsoftware.com Corporate Headquarters + 1 (978) 436-8900 trlinfo@trilliumsoftware.com European Headquarters +44 (0) 118 940 7600 trillium.uk@trilliumsoftware.com

TRILLIUM SOFTWARE

The Quality of Data in Your SAP System May Be Hurting Your Business

Are you getting what you need from the data within your SAP environment?
SAP systems may contain nonstandard, problematic data as a result of inaccurate data entry and systems external to SAP, data from mergers/ acquisitions with different and competing standards, consolidation from international data sources, and many other reasons. These data quality issues will negatively impact your business decisions, processes and results and could cause strategic data initiatives to fail to deliver intended results. In fact, Aberdeen Research believes that data quality is one of the top reasons why data-intensive projects such as ERP and CRM fail to gain adoption and deliver expected value. Forrester Research also states, in a recent TAP report, that business drivers for data quality implementation are plentiful and often differ based on industry and business sponsorship. No matter the industry, many organizations build their business case for data quality investments to increase revenue through improved direct marketing and account management, reduce costs through improvements to operational efficiencies, and mitigate and control regulatory and financial risk. Highly regulated industries, such as financial services, banking, insurance and healthcare, often use compliance and risk management as an entry point to their data quality strategies, while other commercial sectors, like manufacturing, retail, consumer packaged goods and technology, look to improve business performance and efficiencies while reducing costs with better quality data. Realize the true value of your SAP system by ensuring your SAP data is accurate and of high quality. But keep in mind, cleansing data is never a one-time activity. Once cleansed, you need to ensure that poor-quality data never enters your databases nor pollutes your business process environment. In order to do all this effectively and meet your stringent standards, you may need more than packaged SAP data quality features in your applications or solutions. You might need some extra muscle in your fight against poor data quality.

Trillium Software increases the effectiveness of SAP applications by providing a data quality solution that helps businesses ensure the most complete and accurate information possible.

Copyright 2013 Harte-Hanks Trillium Software. All rights reserved.

TRILLIUM SOFTWARE

The Quality of Data in Your SAP System May Be Hurting Your Business

Business and technology value from Trillium Software and SAP

Trillium Software increases the effectiveness of SAP applications by providing a data quality solution that helps businesses ensure the most complete and accurate information possible. Businesses come to Trillium Software when they begin to realize that data quality issues are impeding their ability to reap the most benefit out of their SAP solutions. Whether its duplicate customer records, incomplete or imperfect data to deliver accurate business intelligence, or supply chain data with similar but slightly different part numbers, Trillium Software can help. Data quality solutions assess the overall quality of data and identify data priorities for cleansing and ongoing monitoring of data in real time. Organizations can create automated processes to perform monitoring, cleansing and de-duplication activities to improve the value of data. Then, they can deploy those processes into production for periodic or real-time processing in SAP and any other mission-critical applications that create strategic data. The Trillium Software Data Quality Connector for SAP provides a data quality solution for creating and maintaining accurate master data, resulting in enhanced business intelligence, more efficient business processes and accurate reporting. The Connector helps you maximize master data value by standardizing data and linking disparate customer records into a complete view of any customer, supplier, business partner or employee all without massive customization or rip-and-replace scenarios. You will realize an extremely rapid time-to-value because Trillium Software is easily integrated with your current, existing SAP environment, using SAP standard mechanisms. Trillium Software standardizes and checks for duplicates across similar but slightly different name and address records and lets you build a single master record. The software automates data interpretation by examining literal values, context and patterns in the data. Trillium also provides rich, out-of-the-box data rules and enrichment content that will standardize, validate and even repair records by appending missing fields. With many out-of-the-box, pre-created business rules for faster time-to-value, plus an easy way to modify rules to meet the needs of your organization, its easy to increase the quality of data for use in your specific business process.

The Trillium Software Data Quality Connector for SAP provides a data quality solution for creating and maintaining accurate master data, resulting in enhanced business intelligence, more efficient business processes and accurate reporting.

Copyright 2013 Harte-Hanks Trillium Software. All rights reserved.

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The Quality of Data in Your SAP System May Be Hurting Your Business

Eliminate the need for complex and costly data conversion programming. Improve system functionality with more complete and accurate master data. More accurately measure performance and generate accurate reporting. Improve business partner master data for more efficient business processes such as order entry, delivery and billing. Standardize material master data for stronger communications with business partners. Improve insight into inventory on hand, leading to lower inventory costs. Improve customer relationships with better-targeted communications. Reduce costs of marketing campaigns, with due to postal discounts for cleaner data. Provide a stronger data foundation for other initiatives requiring a cleansed and unified view of customers.

The Trillium Software Data Quality Connector for SAP provides both real-time and batch data quality solutions. The connector is invoked at the BASIS/WAS layer via Business Add-Ins to provide customizable and consistent data quality functionality to any SAP application utilizing SAPs Business Address Services framework. This includes but is not limited to SD, FI-CO, MM and PM as well as Marketing, Service, Sales and Billing modules. The Trillium Software System is implemented only once for availability to all modules in the SAP system. This saves you time and money and is the foundation of a scalable architecture for future technology investments. Within the SAP interface, users might type in misfielded information, improper cases, incorrect abbreviations and unverified postal information. These data issues can be automatically identified and corrected. At sub-second speed, the record is standardized and corrected using our certified connector for postal validation. Then, using our connector for error-tolerant search, the standardized record is matched for duplicates and near duplicates against the master data.

Positive impact on the business

The Trillium Software Data Quality Connector for SAP provides a total global data quality solution for SAP enterprises. Used by native businesses for local use and global companies for international operations, the Trillium Software System offers the most comprehensive data quality solution on the market. Whether the data project involves data consolidation from multiple ERP instances or from legacy applications or migration to a CRM system or the NetWeaver platform, Trillium Software offers the tools and services needed to harmonize data and receive greater benefit from it. At Trillium Software, data quality is not an afterthought to another software application or a subset of some other initiative: data quality is at the core of what we offer and the focus of our research and development. The result of our single-minded pursuit of data quality is a technology with broad powers and inherent flexibility. We embrace a platformneutral architecture that conforms to your needs and expectations. Unlike many alternative technologies that impose complex and expensive remodeling, we work with the system, services or applications you already have. Weve already lifted the burden and expense of connectivity. You may choose among our comprehensive set of connectors to effect rapid deployment of data quality standards throughout your enterprise, regardless of data formats, content or sources.

Copyright 2013 Harte-Hanks Trillium Software. All rights reserved.

TRILLIUM SOFTWARE

The Quality of Data in Your SAP System May Be Hurting Your Business

Ten reasons organizations choose Trillium for SAP data quality:

FOCUS: As the leading pure-play data quality vendor, we are totally focused on solving data quality challenges. Our financial investments, resources and expertise are not diluted or distracted by other revenue streams competing for funding and investment. Our people are all data quality experts. COMPREHENSIVE: SAP DQ is focused exclusively on SAP. We have the deepest technical offering to integrate with SAP in real time and as part of scheduled jobs yet easily distribute to other, non-SAP systems for a complete enterprise DQ solution. DEPTH: We have the most extensive offering when it comes to data quality within SAP. Beyond offering more functionality, we provide more expertise, more data governance support and more value. CERTIFIED: We have achieved official SAP certification for more than 10 years (BC-BAS-PV + BC-BAS-DES). EASY: Our base SAP offering, the TS Connector for SAP, is highly configurable far beyond what our competition can do. This simplifies your data quality implementation and any future SAP upgrade process. FLEXIBILITY: We have a proven approach and technology, the Field Extension Framework, to easily extend our certified integration to meet custom business requirements. This makes it easy and reliable to deliver the exact results the business needs and wants. EXPERIENCE: We provide clients with an actionable plan. We know how to get things done because we have worked and succeeded with customers in your shoes for over 20 years. TIME TO VALUE and RETURN ON INVESTMENT: Our approach focuses on quantifiable results and delivers value through shortterm project efforts for fact-based project justification. FIT: We develop, test and deploy our solution on the latest and most upto-date SAP CRM and ERP versions we support, test and run on all their modern Enhancement Packs (e.g., SAP CRM 7 EhP 2, SAP ERP 6 EhP 6). TRUST: We are a quick, dedicated and easy-to-work-with business partner.

Unlike many alternative technologies that impose complex and expensive remodeling, we work with the system, services or applications you already have.

Visit www.trilliumsoftware.com to learn more!

Copyright 2013 Harte-Hanks Trillium Software. All rights reserved.