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Russia - General
Company name OOO OMRON ELECTRONICS
OOO OMRON ELECTRONICS is sales and marketing company of industrial automation components and systems in Russia.
Country Headquarter Pravdy street 26 125040 Moscow Russia Address Phone +7 495 648 9450 Fax +7 495 648 9451 URL http://industrial.omron.ru/ Business Days Monday-Friday (Without public holiday) Business Hours 9:00-18:00 Language Russian, English (Technical support possible) Branch office Distributor's Location Moscow, Samara, St. Petersburg, Yekaterinburg, Ufa, Izhevsk,
Tyumen, Krasnodar, Novosibirsk, Perm, Rostov-on-Don
Moscow
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Free service 9:00-18:00 +7 495 648 9450 +7 495 648 9451 Russian, English E-mail:omron_russia@eu.omron.com Web:http://industrial.omron.ru/
Solution finding support It depends on situations. Please Provides solutions to customer about customers site. consult with our office. Including environmental diagnosis of electric wave, network and noises. Contact Customers can contact one of our distributors or local Omron after sales staff. Other provided original service and appeal point
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Function provided by them Exhibited Testing a sensor: for several series possible Consulting with our S.E.: possible Traveling exhibit Automation Center Function of provided by it It depends on situations. Please consult with our office. No. Tsunagi Labo: - no Testing area: - no Model control area: - no Provides support making replacement from competitors products: We do not provide this service.
Support via the web http://industrial.omron.ru/ru/services_and_support/technical_support/default.html Other provided original service and appeal point
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Russia - Training
General We deliver relevant training courses for industrial applications based on customer needs. Well equipped training locations, without exception, the teachers come from the field of Industrial Automation and have years of practical experience. Standard training Chargeable services Cities Moscow, St. Petersburg Number of course for training Introduction of a training course The Language 5 courses PLC/Inverter/HMI/Servo & Motion Basic /Lean Automation Russian Chargeable services. Chargeable services.
Free service Language: Russian(20 courses), English(36 courses) FOR CUSTOMERS http://omron.certpointsystems.com/Portal/Login.aspx?lcid=1033&portalName=c ustomers FOR EMPLOYEES AND DISTRIBUTORS (Partners) If you are an Omron employee or a distributor, contact your local administrator or manager to receive a login and password. Original online training: Contact TEL: +7-495-648-94-50/52 FAX: +7-495-648-94-51 E-mail: omron_russia@eu.omron.com Web: http://industrial.omron.ru/ Support via the web http://industrial.omron.ru/ru/services_and_support/seminars_and_training/default.html Other provided original service and appeal point PNSPO
Russia - Logistics
General Omron Europe has its central distribution centre in the Netherlands and 3 additional warehouses in other countries. Also official Omron distributors are committed to holding stock. Warehouse Locations Pushkino Warehouse (Russia, Moscow) EDC - European Distribution Center: Netherlands (s-Hertogenbosc). Delivery period to Moscow 3.5-4 weeks Distributor Warehouses: Moscow, St. Petersburg, Yekaterinburg, Rostov, Perm, Ufa, Ishevsk, Novosibirsk, Samara Number of stock items At Pushkino Warehouse 1500 stock-keeping unit names Covering rate with sales items Minimum period of 3 days delivery Contact Customers can contact one of our distributors or local Omron sales staff. Other provided original service and appeal point
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Russia - Documents
General European MarCom department is coordinating and optimizing promotion activities throughout Europe, including Russia. All performance parameter materials (brochures, datasheets, manuals) and most of the catalogues (Industrial Automation Guide, Sensing Guides, Motion and Drives Catalogue, Distribution Catalogue) are translated into Russian and being printed.
Catalog / Datasheets Available Languages: Russian, English Applications Languages: FAQs Languages: Corporate brochure Languages: English Others Users manual Commercial documentation (product brochures, industry brochures)etc. Languages: Russian(80%), English(20%) Contact Customers can contact one of our distributors or local Omron after sales staff. Support via the web http://industrial.omron.ru/ru/services_and_support/download_centre/default.html Other provided original service and appeal point PNSPO
Repair Coverage Repair lead time Warranty after repair Products that can be repaired Products that cannot be repaired
Russia only 3 working days by replacement 1 year All of IAB products. Please ask us about the details. Please ask us about the details.
Contact Customers can contact one of our distributors or local Omron after sales staff. Support via the web http://industrial.omron.ru/ru/services_and_support/repair_service/default.html Other provided original service and appeal point
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