MAYUMI DANNOURA

JOB OBJECTIVE
To obtain a job opportunity to make Japanese tourists have wonderful experiences in Canada and make them repeat to come to Canada after completing 2 year diploma program at Conestoga College, April 2014

HIGHLIGHTS OF QUALIFICATIONS
Possess general knowledge of the tourism industry from course studies: The Dynamics of the Tourism Industry, Travel and Tour Planning, Accounting and Marketing for Hospitality Food Safety Certificate from Waterloo Region Community Health Department Computer skills in Microsoft Word, Excel and Familiar with front office software experienced from my work experience as an office worker and learned in course works Fluent in Japanese and English-both written and spoken Knowledge of cost control techniques for food, beverages and labour; knowledge of purchasing, receiving, storage and inventory procedures in course studies

Education
Conestoga College Institute of Technology and Advanced Learning, Waterloo, ON Hospitality and Tourism Management Expected Date of Graduation: April 2014 Program Highlights: Apply general knowledge of the tourism industry Demonstrate knowledge of conference, business and tourism industry Computer skills in Microsoft Word and Excel Apply cost control techniques for food, beverages and labour Knowledge of purchasing, receiving, storage and inventory procedures Food Safety Certificate from Waterloo Region Smart Serve Certified [2012-Present]

University of New Brunswick, Fredericton, NB [2001-2003] Graduated: May, 2004 Bachelor of Business Administration Program with a concentration in Human Resource Management Studied accounting, marketing, finance and, employment law in Canada [2001]

St. Thomas University, Fredericton, NB Transition Year Program

Transitional program to enter secondary level courses with English as a second language program

Mayumi Dannoura Page (2) Selkirk College, Castlegar, BC English as a Second Language Program and University Transfer Program. [1997-1999]

Completed ESL program with Grade 12 English (English 051) Earned credits in the University Transfer Program (Canadian Political structure, Role of Political Ideology and Intro Cultural Geography) [1993-1997]

Nihon University, Tokyo, Japan Bachelor of Law in Political Science and Economics Completed four year university degree majoring in Political Science and Economics

Work Experience
Conestoga College Tutor (Subject: Cost Control) Mishima Denshi Co., Ltd., Tokyo, Japan Full-time office worker position [Fall Semester 2013] [1999/2000/2003/2004/2012]

Communicated with customers by telephone and e-mail Prepared bills, purchase orders and overseas shipping documents such as invoices or packing lists Assisted accounting tasks

Volunteer Experience
Unpaid 80 hour-internship Provincial Government Department, Public Safety New Brunswick Course work at University of New Brunswick Developed their intranet wellness web site [1999] [2003]

Cultural Assistant, Selkirk College, Castlegar, BC Assisted the coordinator of the International Department Translate English into Japanese and Japanese into English Worked directly with Japanese ESL students who were new to Canadian culture Available on request

References