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Follow those steps to confirm with the complaint user and fill in the following table
CEP VERSION Firm version Version Signal Quality IMSI
Longitude Latitude
Step 1. Connect the CPE and enter 192.168.1.1 in the browser, click Submit
Step 2. Collect information about CPE: version, Firmware Version, Signal, IMSI,
2013-12-8
1 , 5
2.1
Collect information
Follow those steps to collect information and fill in the following table
MME No. TIMS No. Site No. Cell No.
1. On the M2000, choose Maintenance->MML Command->USN and select the NE check box
2013-12-8
2 , 5
2013-12-8
3 , 5
2.2
1. Create Quality of Channel Monitoring: Monitor > Signaling Trace > Signaling Trace Management > Quality of Channel Monitoring 2. Input trace name add select NE, then click next.
4.The CQI is less than 5 or fluctuate significantly, indicating that the signal is poor.
5. Solution: Explain to the user, The CPEs location need to be change, add feedback the information to HUAWEI.
2.3
2013-12-8
5 , 5