Isaak Dury Postal: PO Box 922, Kalamunda,

Western Australia 6076

Email: isaakdury@me.com
Career Summary
2005 – 2008 BLUESCOPE WATER Mobile: +61 (0) 403839435
International Business Development Manager Land: +61 (0) 8 92916727
2003-2005 ST JOHN OF GOD HEALTHCARE
IT Business Analyst
2003 JAYE RADISICH, Western Australian State Member of Parliament
Research Officer
2000-2003 AUSTIN COMPUTERS
Sales Manager

Academic
Curtin University, Western Australia - Masters of Business Administration (MBA) 2009
Edith Cowan University, Western Australia - Masters of Computer Science 2005 (N/C)
Edith Cowan University, Western Australia - Bachelor of Business (Information Technology and Law) 2003

Professional Experience

2005 – 2008 BLUESCOPE WATER

INTERNATIONAL BUSINESS DEVELOPMENT MANAGER

As an International Business Development Manager my role was varied and comprehensive, dealing with a
wide range of issues that included:
• Revised the sales process to better co-ordinate with product throughput, resulting in a more successful
sales program, increasing sales to over 400% over a 2-year period.
• Developed and travelled to markets in the US, Middle East, Asia and Africa, while forging new business
opportunities throughout India and Europe.
• Met with international distributors, financial institutions, clients, government officials and the sales force to
define new product requirements while working with engineering, marketing and upper management to
produce solutions for the client.
• Strong knowledge and experience in Health and Safety principles.
• Solid and successful experience in the delivery of key / major projects across multiple business units
across international markets.
• In depth analysis of International markets in order to formulate strategy and determine the best way
forward.
• A proven track record in the successful interaction with all project stakeholders, including senior steering
team members to virtual resource managers
• Strong experience in the management of virtual teams which span multiple business units, external
vendors and remote resources
• Solid presentation skills and the ability to think at the strategic and tactical levels.
• Analysis covered not only market segments but also required the surveying of the wider political
landscape.
• Responsible for segment goals; monitoring segment goals against current levels of performance and
making adjustments accordingly
• Assisted in planning the short and long term performance objectives and budgets.
• A strong ability to prioritise conflicting work pressures
• A proven track record of remaining calm during stressful interactions
• Effective change and risk management during deployment.
• Successfully revised the tender submission process, and adjusted all associated documentation to
successfully win numerous international tenders.
• The application of appropriate project management tool sets.
• Managed, lead and co-ordinated operations personnel in the development and promotion of the products
and services offered.
• Managed projects from conception through development planning, budgeting, and scheduling; supervise
installations; present highlights at executive meetings.
• Liaised with management and engineering staff on special jobs, co-ordinate personnel in performing
execution activities and maintain a client contact regarding upcoming and ongoing activity.
2003 – 2005 ST JOHN OF GOD HEALTHCARE
IT BUSINESS ANALYST

My role was primarily the implementation and oversight of hardware and software solutions throughout the St
John of God Healthcare national network. Acting as a key liaison with hospital staff, I was deeply involved in
deploying systems including Client / Server configurations, specialising in the Novell network system. Key
requirements of my role were:
• Define and document current and future state business processes
• Identify the key issues after reviewing current work practices and change management procedures in
accordance with ITIL standards
• Documented analysis and advice regarding the likely impacts of proposed system changes
• Creation of Scope of Work documents for projects relating to ITIL practices, audit requirements and
change management
• Identify, select and implement the appropriate solution designs, technologies and tools to successfully
advance and achieve the business strategy
• Project management, including creation of project plans, resource utilisation, budgets and reporting
• Maintenance of network infrastructure, including system and infrastructure upgrades
• Enacted change management plans and communication plans
• Conflict and dispute resolution between clients
• Consult with various groups to devise an automated solution to change
• Management of the business’ IT audit aligned with ITIL best practices
• Attendance at a number of industry training programs for Novell and ITIL

2003 JAYE RADISICH, WESTERN AUSTRALIAN STATE MEMBER OF PARLIAMENT

RESEARCH OFFICER

Western Australia’s youngest ever female MP, Jaye Radisich, has represented the seat of Swan Hills since
gaining it at the 2001 election.
• Liaised with Government and Ministerial offices, partaking in the drafting of State legislation concerning a
wide range of topics.
• Write analytical Research Briefs and e-Research Briefs backgrounding the legislative topic
• Contribute to the preparation of all types of speeches.
• Communicate effectively with electorate constituents, resolving many constituent enquiries and disputes.
• Identification and collection of electorate intelligence using various research methods (e.g interviews,
secondary data, web-based search etc)
• Entering all collected data/information into a variety of databases
• Quantitative and qualitative analysis of electorate intelligence;
• Preparation of regular reports by manipulating, linking and merging data from various data base sources
• Assisted member in analysing and understanding constituent drivers and emerging opportunities
• Provided full administration support as required.
2000 – 2003 AUSTIN COMPUTERS
SALES MANAGER

As the sales manager I organised, motivated and lead the sales team during my tenure resulting in an increase
of sales by some 200%, even with the fallout from the Y2K and dot-com financial bubble during this period. I
was responsible for the combined performance of the team and for ensuring that everyone within the team
reached their sales targets. One of my key achievements as sales manager, was creating and implementing an
incentive scheme for sales team members, to motivate and reward for reaching or exceeding sales targets.
Key requirements of my role were:
• Establish and sustain company-to-company and partner business relationships
• Collaborate closely with Clients and Partners to maintain client relationships
• P&L management of annual budget plan (revenue and costs) and new business engagements to optimise
margin and costs
• Management of continuous improvement plans to optimise margin and/or improve SLAs
• Drive Top Line Revenue
• Advise on systems solutions, and advise on transition impacts of proposed system
• Ability to think outside the box when scoping, staffing, pricing new opportunities – create the win-win
scenario without undermining the contract financials.
• Manage and coordinate appropriate resources to ensure customer expectations are satisfied
• Manage the qualification and prioritisation of opportunities.
• Ensure and accountable for effective internal and external communication
• Ensure a high level of customer satisfaction was maintained
• Provide consistent communication and reporting to the customer and upper management.
Certifications
Various Sales Management and Project Management Courses completed
Trade Practices Law Course
Novell Certification Course and Information Technology Infrastructure Library (ITIL)

Awards and Achievements

‘Pioneering Award’ at Mines & Money Awards, London 2007 – For quickest implementation of water storage
infrastructure (GMA, Algeria)
Participation in the expansion of US Military operations, South Iraq
Sold to and project managed the supply to UNICEF and UN operations.
Sold to and managed the supply of equipment along the length of the Indian continent in partnership with RIL.

Community Participation
Being part of the community is important to me, I am currently the President of my local Football Club; West
Coast Cowan. I have also volunteered to a number of organisation for a variety of weekend tasks some of
which have involved door knock appeals, book collections and many others.