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WhichdigitalcamerashouldIbuy? Whatisthebestholidayformeand myfamily? Whichisthebestinvestmentforsupportingtheeducationofmy children? WhichmovieshouldIrent? WhichwebsiteswillIfindinteresting? WhichbookshouldIbuyformynextvacation? Whichdegreeanduniversity arethebestformyfuture?
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Agenda
Introduction
Problemdomain Purposeandsuccesscriteria Paradigmsofrecommendersystems
CollaborativeFiltering ContentbasedFiltering KnowledgeBasedRecommendations HybridizationStrategies
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Problemdomain
Recommendationsystems(RS)helptomatchuserswithitems
Easeinformationoverload Salesassistance(guidance,advisory,persuasion,) RSaresoftwareagentsthatelicittheinterestsandpreferencesofindividual consumers[]andmakerecommendationsaccordingly. Theyhavethepotentialtosupportandimprovethequalityofthe decisionsconsumersmakewhilesearchingforandselectingproductsonline.
(Xiao&Benbasat 20071)
Differentsystemdesigns/paradigms
Basedonavailabilityofexploitabledata Implicitandexplicituserfeedback Domaincharacteristics
(1)XiaoandBenbasat,Ecommerceproductrecommendationagents:Use,characteristics,andimpact,MISQuarterly31(2007),no.1,137209 -5-
Purposeandsuccesscriteria(1)
Differentperspectives/aspects
Dependsondomainandpurpose Noholisticevaluationscenarioexists
Retrievalperspective
Reducesearchcosts Provide"correct"proposals Usersknowinadvancewhattheywant
Recommendationperspective
Serendipity identifyitemsfromtheLongTail Usersdidnotknowaboutexistence
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WhendoesaRSdoitsjobwell?
"Recommendwidely unknownitemsthat usersmightactually like!"
Recommenditems fromthelongtail
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Purposeandsuccesscriteria(2)
Predictionperspective
Predicttowhatdegreeuserslikeanitem Mostpopularevaluationscenarioinresearch
Interactionperspective
Giveusersa"goodfeeling" Educateusersabouttheproductdomain Convince/persuadeusers explain
Finally,conversionperspective
Commercialsituations Increase"hit","clickthrough","lookerstobookers"rates Optimizesalesmarginsandprofit
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Recommendersystems
RSseenasafunction Given:
Usermodel(e.g.ratings,preferences,demographics,situationalcontext) Items(withorwithoutdescriptionofitemcharacteristics)
Find:
Relevancescore.Usedforranking.
RelationtoInformationRetrieval:
IRisfindingmaterial[..]ofanunstructurednature[..]thatsatisfiesan informationneedfromwithinlargecollections[..].
(Manning et al. 20081)
(1)Manning,Raghavan,andSchtze,Introductiontoinformationretrieval,CambridgeUniversityPress,2008
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Paradigmsofrecommendersystems
Recommendersystemsreduce informationoverloadbyestimating relevance
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Paradigmsofrecommendersystems
Personalizedrecommendations
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Paradigmsofrecommendersystems
Collaborative:"Tellmewhat'spopular amongmypeers"
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Paradigmsofrecommendersystems
Contentbased:"Showmemoreofthe samewhatI'veliked"
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Paradigmsofrecommendersystems
Knowledgebased:"Tellmewhatfits basedonmyneeds"
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Paradigmsofrecommendersystems
Hybrid:combinationsofvariousinputs and/orcompositionofdifferent mechanism
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Outlook
PartI(BasicConcepts)
Basicparadigmsofcollaborative, contentbased,and knowledgebasedrecommendation, aswellashybridizationmethods. Explainingthereasonsforrecommendinganitem Experimentalevaluation
PartII(RecentResearchTopics)
Howtocopewitheffortstoattackandmanipulatearecommendersystem fromoutside, supportingconsumerdecisionmakingand potentialpersuasionstrategies, recommendationsystemsinthecontextofthesocialandsemanticwebs,and theapplicationofrecommendersystemstoubiquitousdomains
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