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InformationDevelopmentProjectPlan
AdaptedfromInformationDevelopment:ManagingDocumentationProjects,Portfolio,andPeoplebyJoAnnT.HackosJohn Wiley&Sons2007(648pages),ISBN:9780471777113
WRIT3672Fall2013 InformationDevelopmentProjectPlan(IDPP)
ProjectName:Aquaonics IDPPRevisionhistory Date October2 Version 1 ExplanationofChanges Adduserprofilesandscenarios
November5
November12 November27
3 4
December15
Contactinformation
Preparedby:MishkaBartholow Organization:WRIT3672Spring2013
Approvedby
Name(s)[oftheproject approvers] JoeMoses Position WRIT3672instructor 12/16/2013 Date
Projectschedule
draft1ofusermanual
usermanualdraft2submitted submitfinalusermanual,updateidpp
beginbrochure
updateidpp
draft1ofbrochureandmemosubmitted
Week15
submiteportoflioassignment
Milestone [Externalprojectmilestonesdriveyour informationdevelopmentschedule.Include milestonessuchasfeasibilityapproval, accesstoSMEs,andothers.] Completeinterviewquestions Informationdesigndetermined Completeallphotography Completedraft1 Completedraft2withlayout 12/3 12/11 12/11 12/11 12/16
DueDate
HackosPlanningComments
Ifeltisufferedwithmyusermanualbynotkeepingupwiththeseconddraftdeadline.While someoftheplanningwentverywell,itdidnottranslateintogoodmomentumandiwasnotable tocreateasgoodofausermanualasiknowiamcapableof.IagreewithHackoscomment thatchaoshappensmorefrequentlywheneffectiveplanningisnotimplemented.
Audience
Ifeltthatmyaudienceanalysiswentwellregardingtheusermanual.Iwasabletoidentifyan audienceandlearnfromthemthroughouttheprocessofcreatingmyusermanual.WhileI gainedalotfromtheinitialinterviews,whatifoundmosthelpfulwasrevisitingwiththemtoseeif iwascreatingtherightcontent.Icheckedbackwiththemtoseeiftheyagreedwiththe scenariosandprofilesihadwroteaboutthem.Idontknowifthisisstandardprocedure,but gettingtheirapprovalbuiltmyconfidencethatiunderstoodmyaudience.Itwouldobviouslybe usefultohaveawideraudiencewithmoreprofilesandscenarios,butthiswouldbeunrealistic andifeelgreatlysatisfiedwithhowthisportionofmyprojectwentfortheusermanual.
AudiencesUsabilityNeeds
1. Basedonanaudienceofamateuraquaponicsenthusiasts,themostvaluablecontentwill discussthefeasibilityofoperationandthebenefitsofusingsuchasystem.topicscould
include:energyandwatersavings,yieldsbasedonenergyusage,timenecessaryfor maintenance,environmentalrequirements 2. energyandwatercostsavingsbasedonsystem 3. someuseofbasicterminologywillbeneeded,butvisualizationiskeyforabrochureand soasmuchinformationaspossiblewillbepresentedvisually 4. Informationwillappearasfollows:advantagesofaquaponics(savings),environmental requirements,timenecessaryformaintenance,yields.Thisinformationwillappearasa printbrochure UserManual Mace(blan0283@umn.edu)isamale,21yearoldstudentattheUniversityofMinnesota pursuinganundergraduatedegreeincomputerscience.Hedoesresearchworkwith dataminingandhasforapproximatelyayear.Hehasaninterestintheapplicationsof datamining,artificialintelligenceandautomationtofoodsystems.Hehasavery analyticalthoughtprocessandworkswellaloneandinateam.Whilehedoesenjoy researchingtopicsheisinterestedin,heprefersmorehandsonexperience. Sustainabilityandtechnologicaladvancementinfoodproductionisofgreatinterestto him,howeverhehasvirtuallynoexperiencewithfoodproductionotherthansomeat homegardening.Maceisawareofthebasicconceptsofaquaponicsandhopestobuild asystemofhisown,howeverheisnotentirelysureofalltheworkthatwouldgointo constructingandmaintainingasystemandwouldliketolearnmoreabouthowasystem wouldbemaintainedbeforehedecidestobuildone. Olivia(livvygrazzini@yahoo.com)isa19yearoldfemalestudentatMCTCstudying businessandglobalstudies.Shehasagreatinterestinethicalbusinesspracticesand wouldliketoonedayworkforacompanyshefeelsismakingtangibleandsustainable improvementinthelivesofitscustomers.Whilehercurrentworkisnotdirectlytiedto hergoals,sheisanenthusiasticandpersonablememberofacustomerserviceteamat ahotel.Sheisavoraciousreaderandlikestopouroverinformationseveraltimesbefore applyingit.Shelearnsagreatdealfromtheoreticalwritinganddoesntalwaysrequire handsonexperiencetolearnsomething.Ifshegetsstuck,shecansometimesbetoo pridefultoaskforhelp,butdoeseventuallyseekhelpoutifitisentirelynecessary.Sheis interestedinaquaponicsmainlybecauseofitscapacitytoproducefoodusingfewer resourcesandhassomebasicknowledgeofhowthetechnologyworksanditsbenefits. Shewouldliketolearnmoreabouttheconsiderationsofmaintaininganaquaponic systemsothatshewouldhaveabetterideaofthetimeandeffortnecessaryfor maintainingsuchasystem. Brochure Faith(faith.bickner@gmail.com)isa22yearoldmedschoolstudentatJohnsHopkins. Sheisveryinterestedinthepossibilityofstartingacommunityaquaponicfarm,butwant toknowwhatkindofworkwouldbenecessarytomaintainasystem.Sheishugely excitedbythetechnologybuthasnohandsonexperienceandlittleideaoftherealitiesof maintainingasystem.Althoughissuesofsystemdesignandmanhoursarerelevantto her,whatshereallywantsismoreinformationontheexactconcernsandproblemsthat wouldbefaced,soshecanhaveabetterideaofthelevelofspecializationrequiredtorun
anaquaponicsystem.Shewouldlikethisinformationbeforeshebeginstodesignand buildasystemastheserelatiesneedtobeunderstoodbeforeshecancommitto buildingasystem.Sheisnotconcernedwiththecostsassociatedandisexcitedbythe capabilitiesofthistechnologytoproducefreshandorganicfoodyearroundusingfewer resources.Again,hermainconcernisthedifferentareasofconcerninmaintenance. TrainingPresentation Nick(phelp083@umn.edu)isa33yearoldpHDcandidatewhoworksatafisherieslab conductingtestsonfishstressandrecovery.Heisanexpertinfishdiseasesandhas extensiveknowledgeoffishbiologyandenvironmentalconcerns.Hereallylikestheidea ofaquaponicsandiscurrentlyconstructinganaquaponicsystemathisworkforpersonal research.Afterconsultingvariousonlineresourcesandtakingastockofthematerials availabletohim,hehassettledonadesignforhissystemandiswellintothe construction.However,alotoftheonlineliteratureisconflictingandhewantsinformation onhowtobeginrunninghissystemonceitiscompleted.Hehasaccesstoalltheplants, fishandequipmenthewillneedbutwantsdetailedinstructionsonhowtobeginoperating hissystembyintroducingalloftheseelementsinthesafestwaypossible(preventsloss oflife).Alltheworkhehasdonepreviouslyreliedonelectricwaterfiltersratherthan integratingplantssohehasonlyatenuousgraspontheprocessesinvolved.Heisnot veryfamiliarwiththeconceptofafishlesscycle.Adetailedstepbystepguideonhow tointroduceplantsandfishintohissystemwouldbeaninvaluableresourceashenears theendofconstruction.
Usabilityrequirements
Almostalloftheuserswillhavesomeworkingknowledgeofhowaquaponicsfunctionsandin somecaseshaveasystemthatisreadytobeimplemented.Stepbystepinstructionsare neededformanyofthespecializedtasksassociatedwithdiagnosingandfixingaproblemwith issuessuchasfishdiseasesandwaterquality. UserScenario Where,when,why(towhatend)usersusetheinfo UserManual Maceencountersaproblemwithhisaquaponicsystemandneedstoanalyzewhat exactlyisgoingwrong.Hisfishareswimmingerraticallyandjumping,visiblyindistress. Maceisawarethatthereisaproblembutwantstoknowhowtodeterminewhatitisand whatcorrectivemeasuresmustbeputintoplacetoplacatethefish.Hewants instructionsonwhatelementsofthesystemtocheck,iftheseelementsarein acceptablerangesandonceaproblemisdetected,howtocorrectit.Ifthiscorrective measuredoesnowork,Macewouldlikealternativesteps.Allthisinformationshouldbe organizedeffectively,sothatheisnotneedlesslyreadingthroughinformationthatisnot
pertinenttohisproblem. Oliviaispassionateaboutestablishinganaquaponicsystemwithsomebusiness partnersandwouldliketocommunicatetoherprospectivepartnersinthisventurethe relevantconsiderationsinmaintainingsuchasystem.Shewantstospecificallyknow whatequipmentwillbenecessaryinbasicmaintenance,thedailystepsnecessaryfor maintainingthesystemandhowtoavoidcommonproblems.Shewouldlikedetailed stepbystepinstructionsofdailymaintenanceprocedures,alistofrelevantsuppliesand illustrationsofhowtoperformdailymaintenanceactions.Thevisualcomponentisvery importanttoherasshedoesnothavearealsystemwithwhichtoimplementthese stepsandwouldliketoseeithappen.Oliviawilllikelyusethismanualasalearningtool withherprospectivepartnersandneedsthisinformationtobeeasilyabsorbedwhen beingglancedover,hencetheimportanceofvisualswithlabels. Brochure Faithwantstocommunicatetohercommunitymembersthebasicsofaquaponic maintenance.Theyknowtheconceptbuthavenohandsonexperienceandneedto knowwhattasksgointorunninganaquaponicsystem.Asagroupshehastouredan aquaponicfacilitywithhercommunitymembersandtheyhaveanideaofhowasystem runs.Althoughtheirtourguidewentoveralotofthedailyroutine,theyneedsome specificsonhowtocompletethesetasksandwhattolookoutfor.Faithusesthe brochuretoconvincehercommunitymembersthattheyshouldpurchasethisaquaponic usermanualasacomprehensiveguidetorunningtheirsystem. TrainingPresentation Nickneedsinstructionsonhowtobeginintroducingwater,plantsandfishtohissystem. Hewillbeconsultingthispresentationincloseproximitytohisworkstation.Hewillmost likelyconsultthisresourcemorethanonce.Uponviewingitthefirsttime,hissystemis notyetconstructedandsohecannotbegintheprocessdescribed.However,upon revisitingthisresourceafterhissystemisreadytobestarted,hewillalreadyhavea conceptionofwhatheneedstodoandwillbeperformingthetasksdescribedashe viewsthepresentation.
InformationDevelopment
prospectivecustomers(brochure):Interviewedfaithbicknerandherquakerchurchgroupwho areallveryinvolvedincommunitygardeningthoughnoneofthemhadexperienceinaquaponics. Thisgroupconstitutedademographicofprospectivecustomerswithexperienceinsimilarfields thoughnohandsonexperience. adopters(usermanual):Researchedrelevantliteratureonaquaponicstartup.Interviewed associateswhoareprospectivepractitionersofaquaponicsfarming. practitioners(trainingpresentation):Interviewednickphelpsandchadhebertofurbanfarm project,whoisaprofessionalaquaponicfarmer.Receivedinvaluableinformationontheir experienceinlearningaboutaquaponicswhichinturnguidedmyapproachtodesigning informationforallusers.
Scope:DeliverablesandDocumentation
UserManual Attentiontoaudience,design,usability,process.Usershavealreadyboughtintoyour process,product,orservice.Nowtheyhavetoknowhowtotakefulladvantageofit. PromotionalBrochure Theoriesandapplicationoflayout,design,copywriting.Usersofthisdocumenthavenot yetboughtin.Theyhavetobeconvinced. TrainingPresentation Attentiontoaudience,ethos,style.Usersmustbeengaged,keptengaged,andgiven usefulinformation. Deliverabletitle InformationDevelopment ProjectPlan(IDPP) DepCalc&Production Schedule TopicbasedEstimating Spreadsheet Sampletopiclist FinalPaper UserManual TrainingPresentation Promotionalbrochure CourseePortfolioProject Deliverymethod Email 12+ Page/Topiccount
2 12 34 18 101010 2 3040pages
Rolesandresponsibilities
Responsibility Role ProjectMngment Infoanlys&dsign
Outlinethespecificresponsibilitiesyouhaveforeachroleasitrelatestoyour specificproject.
timemanagement reviewnotesfromresearch,analysecredibilityofonlineresources
InfoDevelopment
compilingrelevantinformationforuse.Secondaryresearchinto specifictasks
Dependenciesandrisks
Designwillbeamajorelementofthisprojectasitisimportanttocreateconciseinformationfor abrochureanditwillbedifficulttobebothconciseandprovidealltheinformationnecessary. MostofthetimewillobviouslybesentonInformationdevelopmentasthisistheactualcreation ofthepiece,butifeelthatthispartoftheassignmentwillposealotofdesignandanalysis questions.
Assumptions
Iassumedthatpertinentinformationwouldbeavailableonlineaswellasavailabletomethrough variouscontactsimadewhenconductingresearchonaquaponics.ManyoftheresourcesI consultedwhendoingmyresearchweredifficulttotrackdown,howeverIwasabletofindmy notesfromtheprojectwhichdocumentedmanyoftheprocessesdescribedinmyusermanual andtrainingpresentation.IalsomadetheassumptionthatIcouldgetbackintouchwithmy sampleusershoweverIwasonlyabletomeetwithfaithandnickoncesotheprospectiveand practitionerviewpointsmayhavebeenunderrepresented.
Riskanalysis
Themainriskassociatedwiththisprojectwastheschedulingofinterviewswithsampleusers.It wasimportanttohavefollowupmeetingswithatleastsomeofmyusersandtomakemy deliverablesavailableforthemtoview.InsomecasesIwasunabletoreceivefeedbackonmy documentswhichhurttheirefficacyastheywerenotconstructedonfeedbackbutmerelybased ontheinitialopinionsoftheinterviewees.Otherrisksincludedtimemanagementinproject development,stayingontopofdeadlinesandthelackofanavailablemodelfordemonstrations. Thisonewasquiteahandicapbecauseididnothaveaccesstoafunctioningaquaponicsystem withwhichtodemonstratetheprocessesinmyusermanualandtrainingpresentation.Because ofthis,IhadtobecreativeinmyrepresentationasIcouldnotshowthesysteminaction.
Risks
RiskDescription Probability PotentialImpact PreventionPlan Contingency Plan
Remembering deadlines
high
consultplanner dailyaswellas detailed high,potentialto coursemoodle schedulingin notdeliverpart siteatleast dailyplannerand ofprojectby threetimes onlinereminders deadline weeklytostay viaemail abreastof deadlines medium,Missed deadlines, incompleteor substandard deliverables medium, informationin deliverablesnot reflectiveofall usergroups medium,unable toinclude accurate representations ofprocesses described Checkactual progressagainst projections Communicate obstacles placegreater emphasison nextavailable deliverable
Time management
High
High
rescheduling interviews, correspondence viaemailonly useofcreative commons imagesas replacementsif unabletocreate accuratemodel viaphotography represent processeswith individual components ratherthan wholesystem
medium
lackofsample model
high
Dependenciescalculation
Seethedependenciescalculationspreadsheet.
Hoursandcosts
10
Page/Topic Count
%Change
TotalHours
[Yourcountof [Percentchange [Totalhoursyou pages,topics,or expectedinthe havecalculated othermetric.] deliverable.] toproduce deliverable.] 18 5 12 5
IDPP DepCalc& Production Schedule Topicbased Estimating Spreadsheet Sample_topic_li st Promotional brochure Usermanual Training Presentation FinalePortfolio
10
341%
52.5
16 10
43% 232%
60 46.5
24
Resourcerequirements
Ineededaccesstooldprojectnotesfrommyaquaponicsresearchprojectinthesummer/fallof 2012.LuckilyIwasabletofindprintcopiesofmynotessincemyelectroniconeshadbeen destroyedwithmylaptopthispastsummer.