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) Device IP Configuration Wizard - Network Configuration options

The Device IP configuration wizard is included on the CD that comes with the cards (current v3.0.3) and the latest version is currently only available to download from APC's website (v5.0.0). The wizard must run on a Windows operating system. You can configure the card using the wizard over the network only with v5.0.0. Prior 3.x versions allow local configuration of the NMC with this program. With the Network Management Card 2 family, the Device IP Configuration Wizard v3.0.1 and below will not work via the local method inside the wizard. v3.0.3 is required or v5.0.0 for network configuration. Please keep in mind that with certain firmware releases, the NMC can obtain a DHCP address and also prevent the wizard from working correctly. You may want to check your DHCP client list for any MAC addresses beginning with 00 C0 B7, which indicates an APC address. In addition, check the card you are trying to configure. Any card with valid IP settings will have a solid green status LED. If using the wizard over the network, please note, the previously unconfigured NMC must be on the same subnet as the computer running the wizard. An alternative method to using the wizard via the network method may be to use a direct network connection between a computer and the NMC you are trying to configure and running the wizard. Ultimately, your computer and the NMC will be on a peer to peer network which will allow for configuration as well. This wizard will also not work with either network management card family if the network management card was previously configured and not in DHCP or BOOTP boot mode. v5.0.0 of the wizard, available from, will allow you to locate unconfigured cards or locate configured cards on the network by IP range.

2.) Terminal Emulation (Local/direct connection)

Terminal Emulation is a built-in function on most operating systems (ex: HyperTerminal). Before using any terminal emulation program, any services using the COM ports must be stopped. For example, if you are running a serial version of APC's PowerChute software, the APC UPS service must be stopped prior to running the terminal program. Then, follow these instructions: **Please note that if you have the scroll lock on, Hyper-Terminal may not communicate properly with an APC UPS or accessory.** Connect to the UPS/device serial port using the correct APC configuration cable. Part numbers are below for common devices. Please refer to the user's manual if you are not sure or your device is not listed. *Connecting a non-APC serial cable can cause unwanted erratic device behavior.

Device Most UPSs that have a DB9 serial port Rack PDU (AP78xx, AP79xx, AP86xx**, AP88xx**, AP89xx**) 1st Generation Rack Automatic Transfer Switch (AP7750, AP7701) 2nd Generation Rack Automatic Transfer Switch (AP7752, AP7752, AP7730, AP7732, AP7721, AP7723) Netbotz 200/Environmental Monitoring (AP9319, AP9340, AP9320)

Configuration Cable Part Number 940-0024 or 940-1524 (DB9 to DB9) 940-0144 (RJ-12 to DB9) 940-1000 (DB9 to DB9)

940-0144 (RJ-12 to DB9)

940-0103 (DB9 to DB9)

**This device is NMC2 based so proceed to NMC2 configuration instructions.

After connecting the correct cable, start the terminal emulation program of your choice. Configure port settings appropriately for the device you are attached to (reference the user manual for the particular device). Commonly used port settings are as follows: Device COM Port Settings

2400 bps, 8 data Most UPSs that have a bits, no parity, 1 DB9 serial port stop bit, and no flow control. Rack PDU 1st Generation Rack 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. 19,200 bps, 8 data

Automatic Transfer Switch (AP7750, AP7701)

bits, no parity, 1 stop bit, and no flow control for initial configuration, 2400 bps for NMC configuration - refer to user's manual for more information 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control

2nd Generation Rack Automatic Transfer Switch (AP7752, AP7752, AP7730, AP7732, AP7721, AP7723)

Netbotz 9600 bps, 8 data 200/Environmental bits, no parity, 1 Monitoring (AP9319, stop bit, and no flow AP9340, AP9320) control.

Apply the port settings to establish the connection. Press <Enter> 3-5 times to display the username prompt.* Use the default username and password of "apc" You are now in the control console. Choose "Network" Choose "TCP/IP" Choose "Boot mode" Change Boot mode to "Manual" Set the system IP, subnet mask, and default gateway. Accept changes. Press Ctrl-C to return to main menu. Log out of console to save changes. Now, you can remotely log into the NMC using web access or Telnet. *Does not apply to 1st Generation Rack Automatic Transfer Switches for "out of the box" configuration. Refer to user's manual. APC's new Network Management Card 2 (AP9630, AP9631) and related accessories require different configuration settings. In order to connect to one of these cards, you must use the 940-0299 Tip, Ring Sleeve (TRS) to DB9 cable and connect it directly to the NMC2 into the 2.5mm jack labeled "console" rather than the UPS serial port.

Within a UPS, the NMC2 devices communicate with the following port settings: 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Apply the port settings to establish the connection. Press enter 3-5 times to display the username prompt. Use the default username and password of "apc" You are now in the command line control console. Type help to display all available commands. Use the tcpip command to configure manual network settings to assign manual IP settings. The tcpip command automatically changes your boot mode to manual once you submit it. It is necessary to issue a reboot command immediately after assigning your manual settings. Text in italics indicates a variable. For each variable, type a numeric value that has the format apc> tcpip -i yourIPaddress -s yourSubnetMask -g yourDefaultGateway apc> reboot Example: apc> tcpip -i -s -g apc> reboot Use the boot command to change the Network Management Card's boot mode ONLY if you are using DHCP or BootP. Usage: boot -- Configuration Options boot [-b dhcpBootp* | dhcp | bootp | manual>] (Boot Mode) [-a remainDhcpBootp | gotoDhcpOrBootp>] (After IP Assignment) [-o stop | prevSettings>] (On Retry Fail) [-c enable | disable>] (Require DHCP Cookie) [-s retry then stop #>] (Note: 0 = never)* [-f retry then fail #>] (Note: 0 = never)* [-v vendor class>] [-i client id>] [-u user class>]

3.) ARP (Address Resolution Protocol)

Address resolution protocol (ARP) can also be used to configure the NMC. The MAC Address

of the NMC is needed for this method of configuration. The MAC address is located on the quality assurance slip that shipped with the NMC, and is also located on a white sticker on the NMC itself. From a computer on the same subnet as the unconfigured NMC, follow these instructions: Open up a command prompt and type the following (replacing <IP address> and <MAC Address> with actual values): arp<space>-s<space><IP address><space><MAC Address> **MAC Address format: xx-xx-xx-xx-xx-xx** On Mac OS X: sudo<space>arp<space>-s<space><IP address><space><MAC Address> Next, use Ping with a size of 113 bytes to assign the IP address defined by the ARP command. For the IP address defined in step 1, use one of the following Ping commands: Windows command format: ping<space><IP address><space>-l<space>113 [To clarify, the -l option is the letter L but must be lowercase when executing the command, as noted above.] LINUX command format: ping<space><IP address><space>-s<space>113 Mac OS X command format: ping<space>-s<space>113<space><IP address> Now, you can Telnet to the card by typing: telnet <IP address> Use "apc" for username and password. Configure/apply any additional changes based on the instructions above or in the user's manual. Log out to save changes.

4.) DHCP Option 12 (NMC2 devices, AOS 5.1.5 or higher)

Beginning with the AOS 5.1.5 release, the NMC2 has implemented Option 12 (Host Name) as part of the DHCP request. DHCP option 12 uses the devices' host name. As of AOS 5.1.5, the default NMC host name will be apcXXYYZZ, where XXYYZZ represents the last six characters of the MAC Address (enclosed on a slip with the shipped product) of the NMC. It is also available on a sticker on the NMC2 itself. If the customers network is setup correctly (described below), they will be able to access "unconfigured" / just-out-of-the-box NMCs by referencing the NMC as follows: 1. At a terminal (or DOS) prompt, ping the NMC using ping apcXXYYZZ 2. In a web browser, access the NMC web interface using http://apcXXYYZZ

NOTE: Tests have shown that even with the network properly configured, the ability to
reference devices that support this option is not immediate. In APC tests, it took between 6 and 16 minutes before this functionality worked. However, it worked every time (max wait 16 minutes). Depending on your network setup, your experience may differ. Network Setup: In order for option 12 to work properly, the network segment must be configured with the "Dynamically update DNS A and PTR records for DHCP clients that do not request updates ..." (or equivalent) box selected. See below, as an example: