Kelly C Kapolka, MBA, PHR Aylett, VA 23009 H: 804-769-1648 Cell: 804-246-9474 kckapolka@gmail.

com

Training Relationship Building

* *

Employee Relations Conflict Resolution

* *

Talent Retention Operations Improvement

Experienced Human Resources professional skilled in workforce development, extensive training, employee relations, performance management, and talent retention. Management experience in operations and HR in union and union-free settings, manufacturing, corporate, and local government.

ACCOMPLISHMENTS: Significantly expanded training and career development at local government with 1200 employees; created Management Certificate Reputation of strong leadership and communication skills, ability to relate to all layers of an organization; excellent listening, analytical, budgeting and benchmarking skills Reputation of being the go-to professional for HR (SME) Developed customized effective trainings on numerous topics for targeted audiences Successful coaching, especially around performance management, career development and positive discipline; created career development ladders for positions Known for developing trust and building relationships to enhance the organizations progress Outstanding Contributor Award for development and implementation of Mentoring programs Engineers Club of Richmond Award, Virginia

Hanover County Government 2005 to 2013 Assistant Director Human Resources, Hanover, VA Workforce and leadership development/training, employee relations (average 75 concerns annually) to minimize grievances, policies, compensation, legal and safety compliance, employee service recognition program, performance management, budget, salary benchmark, ADAAA, FMLA, and EAP management, progressive initiatives Enhanced reputation of HR with employee relations successes Achieved MBTI certification presented 12 workshops Created 12 career development ladders Facilitated 19 retreats: performance management, customer service, professional growth International Truck & Engine Corporation 2004 to 2005 Senior HR Manager Compensation and Development Leader, Indianapolis, IN Compensation, training, training needs assessments completed with business teams, career development, reduction-in-force responsibilities Asked by union and salaried plant employees personally to join their Diversity Council Ensured internal and external equity of compensation and advancements Expanded succession planning efforts and documentation

Kelly C. Kapolka, PHR

The Goodyear Tire & Rubber Company (ACS 2004) 1998 to 2004 Human Resources Manager Global Businesses, Akron, OH 2 Goodyear Global Businesses, OffThe-Road Tires and Aviation Tires including Kelly-Springfield Integration and Sumitomo and Dunlop Joint Venture Team, 210 employees in 3 different states and 161 international employees Spearheaded recruitment and pre-decision tours for 100 employees and their families Administered benefits and relocation for 55 employees and their families Developed and implemented mentoring programs Implemented new performance management system; created development program Human Resources Business Leader, Goodyear, Marysville, OH 1997 to 1998 425 union employees in Ohio and Canada and 100 non-union employees in North Carolina Hand-picked to work on due diligence team for North America benefits upgrade Maintained union-free status via organizational effectiveness audit in NC Operations Manager, Goodyear, Hannibal, MO 1996 to 1998 HR, Operations and Production Management responsibilities Implemented Total Productive Maintenance, 5S, and Preventive Maintenance Implemented Behavioral Accident Prevention programs Maintained union-free status, conducted successful organizational effectiveness audit Turned plant around from being in the red to being in the black Manager, Employment, EEO & Governmental Relations, Gadsden, AL 1993 to 1996 Managed labor department activities, grievances, negotiations, EAP management, employee relations Trained 1100 employees on Harassment Prevention Instituted associate selection system in record time including assessments and simulations Processed 880 candidates through recruiting selection system, hired 120, trained 28 assessors Expanded outreach and diversity initiatives to better position business in community Human Resources Consultant, R D & E, Goodyear, Akron, OH 1990 to 1993 Technical and non-technical recruiting, budget preparation, internships, training, created and implemented successful job sharing policies and other process improvements, Total Quality Culture facilitator and examiner, orientations, retirements, benefits, exits, employee transactions and career development coaching Facilities/Projects Civil Engineer, Project Management, Goodyear 1984 to 1990 Akron, OH, Freeport, IL, Logan, OH Construction management, worked with multiple contractors and purchasing, project cost estimating MBA, concentration in human resources, The University of Akron, OH BS, Civil Engineering, The University of Virginia MEMBERSHIPS SHRM Society of Human Resources Management IPMA International Public Management association Beta Gamma Sigma honor society of collegiate schools of business Sigma Iota Epsilon national honorary and professional management fraternity Graduate of Virginia Techs LEAD program