INTERACTIVE SAUDI ARABIA LTD

ISA Website Testing

Checklist
Basic Guidelines and Checklist for Website
Testing
Ahmed Abdulhamid

,2008 © Interactive Saudi Arabia Limited. All rights reserved. This document or any part thereof may
not, without the written consent of Interactive Saudi Arabia Limited (ISA), be copied, reprinted, or
reproduced in any material from, including but not limited to photocopying, transcribing, transmitting,
or sorting it in any medium or translation it into any language, in any form or by any means, be it
electronic, mechanical, xerographic, optical, magnetic or otherwise. The information contained in this
document is propriety and confidential; all copyrights, trademarks, trade names, patents and other
intellectual property rights in the documentation are the exclusive properly of ISA unless otherwise
specified. The information (including but not limited to data, drawings, specification and
documentation) shall not at any time, be disclosed directly or indirectly to any third party without the
prior written consent of ISA. The information contained herein is believed to be accurate and reliable.
ISA accepts no responsibility for its use by any means or in any way whatsoever. The information
contained herein is subject to change without notice.
 WEBSITE TESTING CHECKLIST

Table of Contents
Introduction ......................................................................................................................................3
Functionality......................................................................................................................................3
Links .......................................................................................................................................................... 3
Forms ........................................................................................................................................................ 3
Cookies ...................................................................................................................................................... 4
Web Indexing ............................................................................................................................................ 4
Database ................................................................................................................................................... 4
Usability ............................................................................................................................................5
Navigation ................................................................................................................................................. 5
Content ..................................................................................................................................................... 5
General appearance .................................................................................................................................. 5
User Interface ....................................................................................................................................6
Server side Interface ..........................................................................................................................7
Server side Interface ................................................................................................................................. 7
Client side Compatibility ..................................................................................................................7
Platforms ................................................................................................................................................... 7
Browsers ................................................................................................................................................... 7
Graphics .................................................................................................................................................... 7
Security .............................................................................................................................................8
Performance ......................................................................................................................................8
Connection speed ..................................................................................................................................... 8
Load........................................................................................................................................................... 8
Stress ......................................................................................................................................................... 8

Page 2 of 8
 WEBSITE TESTING CHECKLIST

Basic Guidelines and Checklist for

Website Testing

Introduction

Worldwide web is browsed by customers with different knowledge levels, while testing websites
(static/Dynamic) QA department should concentrate on various aspects to make effective presentation
of website in www.

Functionality

Links
Objective is to check for all the links in the website

 All Hyperlinks
 All Internal links
 All External links
 All Mail links
 Check for orphan pages
 Check for Broken links

Forms
Check for the integrity of submission of all forms

 All Field level Checks

Page 3 of 8
 WEBSITE TESTING CHECKLIST

 All Field level Validations

 Functionality of create, modify, delete and view

 Handling of wrong inputs

 Default values if any (standard)

 Optional Versus Mandatory fields

Cookies
Check for the cookies that has to be enabled and how it has to be expired

Web Indexing
Depending on how the site is designed using metatags, frames, HTMLsyntax, dynamically
created pages, passwords or different languages, our site will be searchable in different ways

 Meta Tags

 Frames

 HTML syntax

Database
Two types of errors that may occur in web application

 Data Integrity : Missing or wrong data in table

 Output Errors : Errors In writing ,editing or reading operation in the table

Page 4 of 8
 WEBSITE TESTING CHECKLIST

Usability

How simple customer can browse the website

Navigation
Navigation describes the way user navigate with in a webpage, between different user interface
controls (buttons, text boxes, combo boxes, dropdown lists ...etc)

 Application navigation is proper through tab (key board)

 Application navigation through mouse
 Main features accessible from the main/home page (mother window)
 Any hotkeys, control keys to access menus

Content
Correctness is whether the information is truthful or contains misinformation. The accuracy of
the information is whether it is without grammatical or spelling errors. Remove irrelevant
information from your site this may otherwise cause misunderstanding or confusion

 Spelling and grammar

 Updated information (contact details mail IDs help reports)

General appearance

 Page appearance
 Color, font size
 Frames
 Consistent Designs
 Symbols and logos (localization)

Page 5 of 8
 WEBSITE TESTING CHECKLIST

User Interface

All about how exactly website looks like (view)

Basic guidelines for web User interface (Microsoft)

 Verify whether screen resolution been taken in to account while using browser, will the UI
resize itself as you maximize/minimize this must be tested with various screen resolutions
 verify whether the number of ‘controls’ per page have been checked, generally 10 is a good
number
 Where there are options to choose from, user should be forced to choose from a set of radio
buttons and the default should be pointing at default message (none, select one...Etc)
 Every dropdown box should have the first choice as NONE (it could be any other meaningful
sentence such as ‘Choose one’ or ‘select’
 Ensure persistency of all values, when you enter values in a form, and move on the next page
and then return to change one of the previous screen .The users must not be forced to re-enter
all the values once again, this must be checked and ensured
 Horizontal scrolling is not preferable in general .Avoid using horizontal scroll bar Ensure that the
use of vertical scroll bar is judicious
 Consider the use of pagination where appropriate.
 Ensure that ‘shift click’ ‘control click ‘work in list boxes, clarify these features work in both
browsers
 The location of buttons (OK and Cancel) should be at the right hand bottom side of a screen and
consistent.
 Clarify whether encryption of the password occurs from your login page all the way to the
backend (the login page must not transmit clear –text password)
 Illegal operations should give popup messages (message should be simple and clear)
 positive popup messages should be displayed (submitted, deleted, updated, done and cleared)
 Ensure that you have multiple check boxes when multiple selections is to be performed
 Avoid long scrolling drop down list make it short
 website URL should be small and simple

Page 6 of 8
 WEBSITE TESTING CHECKLIST

Server side Interface

Server side Interface

 Verify that communication is done correctly, web server-application server, application

server-database server and vice versa
 Compatibility of server software, hardware, network connections
 Database compatibility
 External interface if any

Client side Compatibility

Platforms
Check for the website compatibility with

 Windows (XP, Vista)

Browsers
 Internet Explorer
 Firefox
 Chrome
 Browser settings (security settings graphics, java etc...)
 Frames and cascade style sheets
 HTML specification

Graphics
 Loading of images graphics, etc…

Page 7 of 8
 WEBSITE TESTING CHECKLIST

Security

 Valid and invalid login

 limits defined for the number of tries
 Can it be bypassed by typing URL to a page inside directly in the browser?
 verify log files are maintained to store the information for traceability
 verify encryption is done correctly if SSL is used (if applicable)
 No access to edit scripts on the server without authorization

Performance

Connection speed
 Try with different connection speeds (14.4, 28.8, 56.6, ISDN, cable DSL, T1, T3)

Load
 Perform load test as per the SLA (Service Level Agreement)
 What is the estimated number of users per time period and how will it be divided over the
period
 Will there be peak loads and how systems react
 Can your site handle a large amount of users requesting a certain page?
 Is large amount of data transferred from user?

Stress
 Stress testing is done in order to actually break a site or certain features to determine how
the system reacts
 Stress tests are designed to push and test system limitations and determine whether the
system recovers gracefully from crashes
 Note: Hackers often stress systems by providing loads of wrong in-data until it crash and
then gain access to it during start-up
 System abnormal conditions (stress testing)
o Less bandwidth of cable
o Low disk memory
o Low processor speed

Page 8 of 8