100WaystoMotivateOthers

Bookpic HowGreatLeadersCanProduceInsaneResultsWithout DrivingPeopleCrazy

AUTHOR:SteveChandlerandScottRichardson PUBLISHER:CareerPress DATEOFPUBLICATION:2004 ISBN: 1564147711 NUMBEROFPAGES:224 pages

THEBIGIDEA
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

BestsellingauthorSteveChandlerand lawyerScottRichardsonshowreadershowto getthebestresultsfromtheirpeople.They showhowleadersmustmotivatefromthetop d down i inorder d tob beeffective. ff i 100WaystoMotivateOthersistheresult ofmanyyearsofexperienceinsuccessful leadershipcoachingandtraining.Thebook shareswithreaderspracticalmethodsthatcan inspireandencourageothers.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

1.KnowWhereMotivationComesFrom. Motivationcomesfromwithin.Goodmanagersget peopletomotivatethemselvesbymanaging agreements,notpeople. 2.TeachSelfDiscipline. Peoplearenotbornwithselfdiscipline;theylearn touseit it.Themoretheyuse use,selfdiscipline, discipline the moreeffectivetheybecome. 3.TuneInBeforeYouTurnOn. Leaderscannotmotivateiftheyarenotbeingheard. Inorderforthemtobeheard,theymustfirst listen.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

4.BetheCause,NottheEffect. Managersactasacause,notaneffect.Thisallows theirpeopletothinkofthemselvesthesame way maximizingtheirpotential. 5.StopCriticizingUpperManagement. Thisleadstotrustproblemsandencourages disrespectfortheorganization. organization Atrueleader representsuppermanagementandsays"we" insteadof"they". 6.DotheOneThing. Nomatterhowmanythingshavetobedone,they p oneatatime.Motivation willbeaccomplished requiresacalmleaderwhofocusesondoing onething.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

7.KeepGivingFeedback. Achievementsrequireconstantfeedback.Depriving peopleoffeedbackcausesthemtocreatetheir own,whichisusuallynegative,andleadsto problems bl 8.GetInputfromYourPeople. Creativeinputfromdirectsourcesisgoodforthe businessandhighlymotivationalforboth partiesinvolved.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

9.AccelerateChange. Changecanbeagoodthing,andmanagersshould makesuretheirpeopleseehowtheycan benefitfromit.Changecanbebettermanaged b understanding by d di the h Change Ch Cycle: C l 1.Objection:Thiscan'tbegood. 2 ReducedConsciousness:Ireallydon 2. don't twantto dealwiththis. 3.Exploration:HowcanImakethischangeworkfor me? 4.Buyin:IhavefiguredouthowIcanmakethis workformeandforothers.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

10.KnowYourOwnersandVictims. Ownersowntheirownmoraleandtheirresponse toanysituation.Victimsblamethesituation andneedtobeshownhowthingscouldbeif they h wereowners. 11.LeadfromtheFront. Managerscanmotivatewellbybeingwhatthey wouldliketheirpeopletobe. 12.PreachtheRoleofThought. Peoplearemotivatedwhentheythinkmotivating thoughts.Thought,andnotcircumstance, shouldrule.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

13.TelltheTruthQuickly. Greatleaderstellthetruthfasterthanother managersdo. 14.D 14 Don't ' C Confuse f S Stressing i Out O with i hC Caring. i Peopledonotperformwellwhenstressedortense. Caringgivesfocus. 15.ManageYourOwnSuperiors. Leadersshouldbeinharmonywiththosewholead them. 16.PutYourHoseAway. goodmanager g doesn'tlookforfirestofight. g He Ag looksforopportunitiesandleadspeopleinto thefuture.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

17.GetthePicture. Managersshouldpicturethemselvesleadingwell. Peoplecannotbeledbysomeonewhocannot imaginehimselfdoingagoodjob. 18.ManageAgreements,NotPeople. Peoplecannotbemanaged.Agreementscan,and thiscreatesthebasisforgoodperformance. performance 19.FocusOntheResult,NottheExcuse. Results,andnotactivities,shouldbethefocus. Positivereinforcementshouldbegivenfor goodresults.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

20.CoachtheOutcome. Managersmustlearntosimplifythings.Focusingon resultsisthebestwaytodothis. 21.C 21 CreateaGame. G Byshowingtheirpeoplethatlifecanbeagame, leaderscangetthemotivationofrecreation intobusiness business. 22.KnowYourPurpose. Goodmanagersalwaysreturntotheirfocus,no matterwhathappens.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

23.SeeWhat'sPossible. Aperson'sperformanceisaresponsetowhothey perceivethemselvestobeatthemoment. Theycancreatenewpossibilitiesfor themselves. h l 24.EnjoytheA.R.T.ofConfrontation. TheA A.R.T. R T ofConfrontation: 1.Appreciatewhothepersonisandwhatthe personhasdone. 2.Restatecommitmenttotheperson. 3.Tracktheagreement.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

25.FeedYourHealthyEgo. Beingselfconfidentallowsmanagerstoinspirethe sameintheirpeople. 26.Hi 26 Hirethe h Motivated. M i d Thebestwaytohaveamotivatedteamistoget peoplewhoarethiswayfromthebeginning. 27.StopTalking. Wheninterviewing,managersshouldlettheperson talkandjustlistentotheanswers.Great leadersaregreatrecruiters.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

28.RefusetoBuytheirLimitation. Peoplemustbeshownthattheycanaccomplish muchmorethantheybelieve. 29.Pl 29 PlayBoth B hGood G dCop C and dBad B dCop. C Propermotivatingdemandsacombinationofboth. Thelatterapproachshouldbeusedonlywhen allvariationsoftheformerhavefailed. failed 30.Don'tGoCrazy. Slowingdownallowsabetterunderstandingofthe waythingsandpeopleare. pCuddling gUp. p 31.Stop Atrueleaderfocusesonthepracticesand communicationsthatleadtobeingrespected.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

32.DotheWorstFirst. Managingprioritiesisthebestwaytodealwith multipletasks.Theworsttaskshouldalwaysbe thetoppriority. 33.LearntoExperiment. Experimentsneverreallyfailsincethereisalways somethingtobelearned.Abetterwayofdoing thingsmightalsobefound. 34.CommunicateConsciously. Takingresponsibilityforhowcommunicationis doneenhancestheorganization. 35.ScorethePerformance 35 Performance. Knowingthescoreisthefirststeptowards achievement.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

36.ManagetheFundamentalsFirst. Slowthingsdownanddothingsstepbystep.The fundamentalsshouldalwaysbedoneproperly. 37.MotivatebyDoing. Managersshouldbedoers,notfeelers.Theability tomotivatepeopleincreasesexponentiallyas thereputationofbeingadoergrows. 38.KnowYourPeople'sStrengths. Enhancingaperson'spositiveattributesallowshim tousemoreofhispotential. potential

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

39.DebateYourself. Questioningpersonalthinkingelevatesthoughtto newlevels. 40.LeadWithLanguage. Thelanguageusedmakesabigdifference,and usingtherightlanguagegetsgoodresults. 41.UsePositiveReinforcement. Positivereinforcementisverypowerfulinguiding andshapingperformance. 42.TeachYourPeople"No"Power. Peopleshouldbeabletosaynotothingsthataren't important Learningtosayyestothingsthat important. areimportantmakesiteasier.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

43.KeepYourPeopleThinkingFriendlyCustomer Thoughts. Customersshouldalwaysbetreatedastheboss. Theymakeorbreakthebusinessandbringthe moneyin. 44.UseYourBestTimeforYourBiggestChallenge. Tacklethehardesttaskswhenyouareatyourpeak time.Thisincreasesthechancesofsuccess 45.Use10MinutesWell. Goodleadershavetheabilitytoproducestrong resultsintheshortesttimepossible.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

46.KnowWhatYouWanttoGrow. Whatpeoplefocuson,grows.Prioritiesshouldbe focusedon. 47.SoftenYourHeart. Communicationsolvesallproblems,while avoidancemakesthemworse.Goodmanagers havewarmandcomfortableconversationswith theirpeople. 48.CoachYourPeopletoComplete. Unfinishedthingsdrainenergy energy.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

49.DoTheMathOnYourApproach. Leadersshouldalwaysbepositiveandnotnegative. Thisgivesthemthestrengthandenergyto motivateothers. 50.CountYourselfIn. Trueleadershiprequiresaspiritofbuyin,which comesfromapersonalcommitmenttohavea greatexperienceoflife. 51.ToMotivateYourPeople,FirstJustRelax. Beingnervousandtenseleadstopoorperformance andaffectsotherpeopleaswell.Calm, confidentmanagersmotivatebetter.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

52.Don'tThrowtheQuitSwitch. Managersshouldneverquitearly.Leadersshould neverquitasmotivatorsandproducers. 53.LeadwithEnthusiasm. Beingenthusiasticleadstoahighlymotivatedteam. Enthusiasmiscontagious. 54.EncourageYourPeopletoConcentrate. Distractionscanbeusedtofocusontheobject insteadofonthedistraction. 55.InspireInnerStability. Stabilitycomesfromwithin.Itisneededtodevelop enthusiasmforwork work.

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

56.GiveUpBeingRight. Strong,respectedandmotivationalleadersnever havetobealwaysright. 57.WakeYourselfUp. Changeisoneoflife'sconstantthings.Good managersshouldalwaysbeawareofhow thingsarechanging. 58.AlwaysShowThem. Thebestwayformanagerstoteachtheirpeople howtodothingsistodoitthemselves. themselves 59.FocusLikeaCamera Leadersshouldhavearelaxedfocusthatisabsolute. absolute Thiscanbedonelikeacamerafocusingona subject,slowlyandgently.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

60.ThinkofManagementasEasy. Thoughtscreatereality.Usethepowerofthought tomakeyourjobeasier. 61.CultivatethePowerofReassurance. Peoplelooktotheirleadersforreassurance.Good leadersgiveit. 62.PhaseOutDisagreement. Insteadofdisagreeing,listenforthevalueinwhat theotherpersonissaying.Thishasabetter effectonmoraleandultimately, ultimately performance. performance

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

63.KeepLearning. Addingtoknowledgeincreasesprofessional strengthandcapability,whichcanthenbeused tohelpothers. 64.LearnWhatLeadershipIsNot. Theoldstyleofmilitaristicleadershipisnotnearly aseffectiveasmotivatingteammembersto givegoodresults. 65.HearYourPeopleOut. Peopleshouldbelistenedtoandunderstood. understood This allowsforabetterknowledgeofwhatthey reallywant,whichcanbetiedintotheteam objectives. objectives

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

66.PlayItLightly. Motivatedpeopledonottakethemselvestoo seriously.Theyplayforfunandchallenge. 67.KeepAllYourSmallestPromises. Peoplearemotivatedbyleadersthattheycantrust. Trustisearnedbysmallandbigthings. 68.GivePowertotheOtherPerson. Togetpeopletoagreetoworkwiththem, managersmustremovefear.Thiscanbedone byaskinggentlequestionsandallowingpeople tomaketheirowncommitments.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

69.Don'tForgettoBreathe. Theword"inspire" inspire literallymeanstobreathein. Breathingdeeplygivesmoreenergyand intensity. 70.KnowYou'veGottheTime. Slowtimedowntothespeedoflifebychoosing whatistobedone.Oncethisisdone, motivatingothersbecomeseasier. 71.UsethePowerofDeadlines. Deadlinespropelaction. action Theygivepeoplea concretetimeframeinwhichtodeliver.

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

72.TranslateWorryintoConcern. Worryisamisuseoftheimagination.Turningworry intoconcernallowsleaderstomakeaction planstoaddresspressingissues. 73.LetYourMindRuleYourHeart. Leadershipisaboutmakingclearandsmart decisions.Thesecanonlybemadethrough logicalprocessesandnotemotions. 74.BuildaCultureofAcknowledgement. Peopleshouldberecognizedforeventhelittle thingstheydo.Thismotivatesthemtodobig thingswell.

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

75.SeizeResponsibility. Leadersmusttakefullresponsibilityfortheentire company.Thismotivatespeoplemorethan anythingelse. 76.GetSomeCoachingYourself. Managersmustbeopentobeingcoached.Theycan exploretheupperlimitsoftheirexcellencethis way. 77.MakeItHappenToday. Thepresentiswheregreatthingscanhappen happen. Everydayshouldbemadeamasterpiece.

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

78.LearntheInnerThing. Leadersshouldmodelbeingcentered.Theycan radiatetheinnerlifeforceorthe"Ki"within them. 79.ForgetaboutFailure. Failureisonlyanoutcome.Goodthingscancome outofitifitisstudiedforthelessonsthatit carries. 80.FollowConsultingwithAction. Massiveactionaftercoachingsaysmuchaboutthe willingnessoftheleadertoreallymakethings happen.

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

81.CreateaVision. Managersshouldcreateavisionofwhotheteamor organizationwantstobe.Leadersshouldalso liveasthoughthevisionisalreadythere. 82.StopLookingOverYourShoulder. Leadershipbyexample,whichisthebestmotivator, comesfromindependentlygettingbetterat thingsandnotfromanticipatingotherpeople's opinions. 83.LeadbySelling 83 Selling. Managersshouldfigureoutwhattheirpeoplewant tobuyinto,sellthemontheidea,andclose.

KeyIdeas
100 Ways to Motivate Others by Steve Chandler and Scott Richardson

84.HoldOntoPrinciple. Followingprinciplesearnstherespectofpeople.A respectedleaderisalwaysagoodmotivator. 85.CreateYourRelationships. Leadersshouldnotseektoreacttotheirpeople. Instead,theyshouldshifttocreatingbetter situations. 86.Don'tBeAfraidtoMakeRequests. Thenaturaltendencyofpeopleistosayyes. Leadershipcanbecomeasystemofrequests, requests promisesandfollowthroughaction.

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

87.Don'tChangeYourself. Abigchangeisnotneeded.Onlyagentleshiftis. Reinventionistheresultofaseriesofgentle shifts. 88.PumpUpYourEmails. Everyemailtotheteamisanopportunityto energizeandspreadoptimism.Goodemails shouldhaveapositivenote. 89.StopPushing. Managersshouldnotresistwhattheirpeopleare doingorsaying.Instead,theyshouldbeguiding theirinnerenergytowardsamutualgoal.

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

90.BecomeConscious. Managersandtheirpeoplemustbefullyconscious ofwhattheystandfor. 91.ComeFromTheFuture. Onlyusethepastasaspringboardtothefuture. Managersleadpeopletocreatethefuture. 92.TeachThemtoTeachThemselves. Goodleadersteachtheirpeoplehowtoteach themselvesinordertohaveagreatcareer.

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

93.StopApologizingforChange. Apologizingforchangecreateslowmoraleand discouragement.Changeshouldbeseenasan opportunityforstrengtheningtheviabilityof theorganization. 94.LetPeopleFindIt. Thereisneveronerightwaytodosomething. Peopleshoulddeveloptheirownway,which willprobablyprovemoreeffective. 95.BeaRuthlessOptimist. 95 Optimist Optimismfocusesonopportunitiesandpossibilities, ratherthancomplaintsandregrets.Atrue optimistisnotblindtoproblems. problems Anoptimist isrealisticandpositive.

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

96.PayAttention. Anythingthatisgivenattentiongrows.Ifendresults aregivenattentionto,theycangrowaswell. 97.CreateaRoutine. Routineeventuallybecomesahabit.Includinggood thingsinaroutineensuresthattheywillbe donewithouteventhinking. 98.DelivertheReward. Positivereinforcementworksbetterthancriticism. Evenverbalrewardshavegoodeffects. effects

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

99.SlowDown. Thisallowsleaderstoprioritizetheirworkanddo whatisneededatthemoment.Slowingdown actuallygetsmoredone. 100.DecidetoBeGreat. Makingthisdecisionisthefirststeptowards actuallybeinggreat.Thereisnoexcusefornot beinggreat

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100 Ways to Motivate Others by Steve Chandler and Scott Richardson

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