Anthony M.

Esper
200 W 9th Street Brooklyn, NY 11231 857.540.3450 !"!kes#y$hoo.%o& Technical Skills: Windows Server Environment W'n"o s Ser(er SBS)2003)2008)*$t$%enter+ W'n"o s A%t'(e
*'re%tory: E,%h$n-e 2000 . 2010+ /0SE1 20N+ //S+ SMS+ M3M+ WS4S+ 5er&'n$l Ser('%es+ 6ro!p 0ol'%y M$n$-e&ent+ M'%roso7t 8'%ens'n-+ S%r'pt'n-+ W'n"o s Mo9'le ) Bl$%kBerry Enterpr'se Ser(er+ 8'n!,

Linux Server Environment: All 7l$(ors &$'nly *e9'$n)49!nt!+ N$-'os)1$%t')We9&'n+ 8AM0

$"&'n'str$t'on+ A%%o!nt M$n$-e&ent+ 2S:50*+ 30ENSS;+ BAS;)0E<8)0Y5;3N S%r'pt'n-+ A* 8*A0 /nte-r$t'on+ 16YW/N ;e$rt9e$t+ *<B*+ 1<3N+

Macintosh Server Environment MA1 3S= Ser(er 10.5>10.?+ 3pen *'re%tory+ =<$'"@ 377'%e 7or M$%,
:'le&$ker 0ro, A"o9e 1S S!'te, M',e" W'n"o s *o&$'n ) M$% En('ron&ents

Amazon Web Services / Web Development Operations Best 0r$%t'%es ) *es'-n

/&ple&ent$t'ons, Ne <el'%, 0!ppet, 1lo!" :or&$t'on, 1lo!"W$t%h, <o!te 53, E12)201, AWS El$st'% 8o$" B$l$n%'n-, S3)6l$%'er, <*S, SES, SAS, /AM A"&'n'str$t'on, 3r" 0$rty 5ools ) Mon'tor'n- ) S%r'pt'n-, 3r" 0$rty 1ons!lt'n- $n" 4t'l'B$t'on Ser('%es, 2's!$l1ron 0ro%ess A!to&$t'on, S!9(ers'on <e('s'on 1ontrol Syste&+ 6't;!9 <e(ers'on 1ontrol Syste&, 5e$&1'ty Appl'%$t'on *eploy&ent, B!'l" 8o$" 5est'n-, *e(elop&ent l'7e%y%le &$n$-e&ent

Virtualization 2M $re ES= 3.5)4 Enterpr'se C ES=' Ser(er+ 2M $re 21enter+ 1'tr', =EN Ser(er+ 1'tr',
=EN App+ 2'rt!$l/ron 0l$t7or&+ M'%roso7t 2'rt!$l Ser(er 2005+ 1l!stere" 2'rt!$l'Be" En('ron&ents+ S$$S /n7r$str!%t!re *es'-n

Data enter *$t$ 1enter *eploy&ents, 377>S'te ;ost'n-, <e"!n"$nt 20N 5!nnel'n-, M08S C B60
<o!t'n-, <e"!n"$nt Syste& 1lo!" 1o&p!t'n- *es'-n

!ro"rammin" # Database 0;0+ BAS;)S;E88)03WE<S;E88+ 2BS+ 0E<8+ 0Y5;3N+ ;5M8+ DS+

M'%roso7t SA8 Ser(er+ MySA8+ 3r$%le

$etwor%in" 510)/0+ *;10+ *NS+ W/NS+ NetB/3S+ 20N *es'-n+ Spoke);!9 5!nnel'n-+ AoS+ 8o$"
B$l$n%'n-+ <o!t'n-+ 28ANs+ 0ort 5r!nk'n-+ 8A10+ S50+ 802.11 W'reless+ /n>;o!se W'r'n-+ 0B=+ 1's%o 23)/0+ 1's%o S 't%h'n-+ 1's%o Se%!r'ty Appl'$n%es+ We9 *o&$'n Ser('%es

Securit& / ontrol Mana"ement SSAE1? A!"'t'n-, /*S, WAN We9 Appl'%$t'on Se%!r'ty+ Eer9eros+
<SA 1ryptolo-y+ <SA Ser(er+ 30ENSS;+ 060 En%rypt'on+ 8*A0+ SS8+ :'re $ll+ Sp$&+ Enterpr'se Ant'('r!s+ 0ol'%y Wr't'n-

Stora"e /S1S/ 0roto%ol+ NAS)SAN Appl'$n%es+ *ell Stor$-e M$n$-e&ent+ NetA00 :AS M$n$-e&ent+
*$t$%ore S$n Melo"y Syste&s+ 2'rt!$l Arr$y 0ro('s'on'n-

'ac%up <e"!n"$nt Syste& 0l$nn'n-+ SNM0 Mon'tor'n-+ <A/*+ 3nl'ne 2$!lt'n-+ /&$-'n-+ 5$pe+
<e&o($9le *'sk+ Sy&$nte% 2er't$s

Des%top O/S W'n"o s 95>2000>=0>2'st$+ 1'tr', 0resent$t'on Ser(er 4.5+ *os+ M$% 3S= 9>10.?+ 8'n!, 'usiness Applications M'%rostr$te-y: M'%roso7t 377'%e 97>2010+ M'%roso7t Sh$re0o'nt+ 8ot!s Notes+
1ryst$l <eports+ 1<M+ *o%!&ent 8'7e%y%le M$n$-e&ent+

Work Experience: May 2012 - Systems and Network Administrator, ServiceChannel Inc, New York, NY Responsible for adminis ra ion, desi!n, sec"ri y, "p ime, scalabili y, in e!ra ion, and bo h in#ho"se and e$ ernal s"ppor of SaaS web environmen and Corpora e I% ne work& Responsible for a na ion wide I% ne work comprised of 'ma(on )eb Services, *eased +a acen er RackSpace, , Corpora e offices ha s"ppor ed 100 employees, and leadin! brand corpora e clien ele& %echnolo!y incl"ded &N-% IIS .ased )eb /arm, *ar!e MSS0* -nvironmen , 1rod"c ion2+ev2S a!in! areas, Code Reposi ory 3 'pplica ion deploymen a" oma ion, +a a )areho"sin!, ')S S"i e wi h lar!e 41C foo prin , c"s om *in"$2)indows applica ions, 45I1, I4R, /a$ %elephony, S a ic 41N desi!n, /irewall and remo e access& S ra e!ically desi!ned and developed ')S infras r"c "re for web applica ion "p ime, delivery op imi(a ion, sec"ri y, and scalabili y& Mi!ra ed physical web infras r"c "re from , da a cen ers r"nnin! physical hardware in o ')S& Implemen ed 1"ppe -n erprise and 5SS-C 6I+S7 r"nnin! on 8b"n " ')S Ins ances +esi!ned and Implemen ed vario"s +a a In e!ra ion 1oin s s"ch as S/%1 and 51-NSS9 r"nnin! on 8b"n " 10 3 12 Implemen ed moni orin! and a" oma ion sys ems as well as o" side cons"l in! reso"rces o ens"re ')S bes prac ices& 1erformed Scrip in! o a" oma e processes "sin! 191, 1Y%95N, S9-**, and 1-R*& 1ar icipa ed in ')S par ner mee in!s and conferences& 1repared ServiceChannel ne work for SS'-1: a"di by workin! o!e her wi h o" side a"di preparedness cons"l ancy& 1ar icipa ed in lar!e scale role o" s, pro;ec disc"ssions, brains orms, and clien mee in!s

'"!"s 2010 < IT Consultant, Sole 1roprie orship, New York, NY Main ain Clien Rela ionships S"ppor -n ire Clien ele I% Infras r"c "re 'dvise on Sol" ions Coordina e 'cco"n in!

=an"ary 2010 Senior Network Consultant, 5.#1 %echnolo!ies, New York, NY S"ppor ed -n ire I% Infras r"c "re for 5.#1 Clien .ase 6."siness 3 Residen ial7 'ssis ed wi h ."ild o" 2 Renova in! new office space )orked wi h con rac ors 6a"dio video 2 elecom 2 !eneral con rac ors7 o crea e infras r"c "re ."siness +evelopmen 6crea in! processes2work#flow, crea in! and improvin! on e$is in! mana!emen sys ems, helpin! se "p a b"siness model o allow for !row h2e$pansion7 S"bmi ed .id 1roposals for >overnmen I% 1ro;ec s +aily %ro"bleshoo in! 2 1"rchasin! 2 Sol" ions 'rchi ec

Sep ember 200? < +ecember 200? # Consultant, '@ Mobile 1C +oc ors, 0"incy, M' +eveloped new in ernal echnolo!ies o improve workflow and connec ivi y 1erformed ."siness Class I% 5pera ions a n"mero"s clien loca ions in he 8S Nor heas incl"din! workplace moves, echnolo!y a"di s, and sol" ion desi!n and implemen a ion& March 200? < Sep ember 200? < Director of Information Technology, I%A Inc, )ob"rn, M' Mana!ed he developmen and deploymen of a Clo"d Comp" in! Service 1la form for he SM. marke & Crea ed echnical desi!n of Clo"d Comp" in! 1la form " ili(in! a red"ndan sys em archi ec "re and vir "ali(a ion hos sof ware ."il Clo"d hardware infras r"c "re inside I%A +a a Cen er *eased Space Me wi h prospec ive clien s as echnical liaison wi h +irec or of I%A Sales Ins alled 452I1 )haleback sol" ion a vario"s clien si es, incl"ded /'%1I1- *oad .alancin! and )haleback Ne work %raffic Shaper 1erformed n"mero"s I% pro;ec s incl"din! ne work ins alla ions, sys em "p!rades, roll#overs, and vir "ali(a ion& 'c ed as C%5 o e$is in! clien s performin! acco"n reviews 2 advisin! sol" ions 1rovided -scala ion 9elpdesk and Senior level e$per ise o I%A Cons"l an s Reviewed 1rofi Cen ers 2 ."siness Models wi h I%A 1residen 'pr 200B o /eb 200? # IT System Administrator # 4ir ify, Inc&, Cambrid!e, M'& IT anager ! Consultant < 'scen R$, Inc, Cambrid!e, M' Coordina ed and performed all Sys em 'dminis ra ion asks wi hin 4ir ify, a !lobal life#sciences sof ware developmen company& 'c ed as I% Mana!er o clien 'scen R$, a bio ech pharmace" ical company S"ppor ed en ire I% Infras r"c "re incl"din! servers, desk ops, ne workin!, and s ora!e& Main ained Ci ri$ environmen " ili(in! Cisco ne workin! appliances incl"din! I1 %elephony 1lanned, +esi!ned, Implemen ed 4M)are -SC ,&D vir "ali(ed clo"d comp" in! environmen 1lanned, +esi!ned, Implemen ed ransi ion from )indows S.S o )indows S andard 200, R2 1lanned, +esi!ned, Implemen ed ransi ion from -$chan!e 200, S andard o -$chan!e 200E S andard 1lanned, +esi!ned, Implemen ed N-%'11 S'N s ora!e " ili(in! ISCSI for "se in new sys em# wide vir "ali(ed archi ec "re& Se "p red"ndancy con rols and off#si e back"p meas"res 1lanned !row h of I% Infras r"c "re o accompany 5r!ani(a ion pro;ec ed !row h& 5n#Call Server moni orin! and mana!emen bo h wi h heal h checkin! and sec"ri y& 1rovide S"ppor o In erna ional .ranches loca ed in India and 1hilippines Coordina ed in e!ra ion of scien ific machines o e$is in! lab and office ne worked infras r"c "re '"!"s 200E < 'pril 200B < IT Consultant, 'bove and .eyond %echnolo!y, Cambrid!e, M' 'bove and .eyond was a small cons"l in! firm which oversaw I% opera ions in an In erna ional non# profi or!ani(a ion& 'c ed as I% Mana!er for an in erna ional or!ani(a ion wi h m"l iple remo e si es& Mana!ed overall I% lifecycle incl"din! main ainin! and s"ppor in! )indows Server 200,2-$chan!e +omain -nvironmen , )indows 4is a#C1#2000 +esk op S"ppor , Mana!ed *ayer 91 Swi ch %C12I1 Ne work 6incl"din! in#ho"se wirin!7, I% 1ro;ec 1lannin!2Implemen a ion, I% 1"rchasin!, 4eri as .ack"p -$ec 3 Red"ndancy Meas"res -val"a ed and provided sol" ions o mee clien s ever presen and e$pandin! I% needs&

8 ili(ed new echnolo!y s"ch as Microsof 4ir "al Server 200D and Nor on >hos Ima!in! o s reamline recovery and back"p processes&

March 200: < March 200E IT Consultant, Infosys ems In e!ra ed, .os on, M' 'c ed as 1rimary Sys em 'dminis ra or o m"l iple offices in down own .os on and Cambrid!e, M'& Serviced and s"ppor ed en ire echnolo!y environmen from Ne work Cablin! o Microsof -$chan!e Server& 6%his incl"ded m"l iple server and works a ion environmen s, sec"ri y, email server, back"p sys ems, file server, prin server, erminal remo e access server, ne work applica ions, desk op s"ppor , .lackberry 3 %reo, ima!in! echnolo!y, I1 %elephony and 4ideo Conferencin! appliances, ro" ers2swi ches, wireless ne workin!, con in!ency plannin!, e c&7 Comm"nica ed wi h clien s o "nders and heir echnolo!y !oals o help Crea e and advise sol" ions for echnolo!y "p!rades and2or sol" ions&

Sep ember 200D Deskto" Su""ort, %-RC, Cambrid!e, M'

1rovided +esk op S"ppor 6D )eek Con rac 7 o end#"sers in a primarily M'C 5S C environmen & 1rovided echnical assis ance o all employees in he company 65S C, MS 5ffice for Mac, *o "s No es, ne worked 91 prin ers7 Cloned machines 2 se "p new "ser machines 2 ins alled sof ware from file server6s7 2 ransferred da a Moni ored help desk email sys em and help desk phones& Se "p a"dio2vis"al eF"ipmen for presen a ion "se

'"!"s 200D Sep ember 200D Consultant, -ncirca Inc#, )ob"rn, M'

1rovide cons"l in! services o a ma;or domain company& 6*imi ed Con rac 7 S"ppor clien s via web icke in! sys em as new services2domains are released& Se "p +NS mana!emen , 'dded +NS (ones and con ac informa ion, locked2"nlocked domains& Main ain and "pda ed knowled!e base& Sales and marke in! services incl"din! feedback callin!&

="ne 200D < '"!"s 200D Internet Cafe

anager, %ech S"perpowers, .os on, M'

Mana!e In erne Cafe par ime 6S"mmer 1osi ion7 *o! in "sers as hey en er he cafe 1rovide assis ance o "sers on 1owerMacs2Imacs r"nnin! Mac ?$ < 10&, sys ems Sell 'pple prod"c s 6Ipods, Macmini, I.ooks, 'irpor cards, ,rd par y prod"c s, e c&7 in display cases& 'nswer phones and direc calls Check in eF"ipmen for repair ho"!h 'pplecare or Non#)arran y Inp" icke s for o" side service echs, repairs, phone s"ppor 9andle cashbo$ and credi card machines 5pen and close he cafe

=an"ary 200D < May 200D # $%S Ser&ice Technician, MCR %echnolo!ies, )akefield, M'

Responsibili ies incl"ded servicin! 15S eF"ipmen , ins alla ion of new 15S eF"ipmen , and echnical phone s"ppor & Se "p and ran in#ho"se 15S sys em 2 laser eF"ipmen repair shop

Con ac ed and comm"nica ed wi h man"fac "res and resellers Responsible for incomin!2o" !oin! shippin! of eF"ipmen o c"s omers and man"fac "rers for repair2replacemen 1erformed comple e ins alla ion of %C12I1 based 15S sys em 6m"l iple machines, cash drawers, receip prin ers, 1le displays, e c7 and %C12I1 based video camera sys ems& 1rovided echnical s"ppor over he phone o c"s omers

Sep ember 200A < November 200A # Network Technician, Rober 9alf In erna ional, .os on, M' Cen ral 5ffice Sol" ions 6Con rac 7 Ins alled, es ed, and main ained voice and da a elecomm"nica ions ne work cable infras r"c "re for .ank of 'merica&

Ins alla ions by s "dyin! c"s omer orders, plans, man"als, and echnical specifica ionsG !a herin! eF"ipmen , s"pplies, ma erials, and ools, assessin! ins alla ion si eG preparin! an ins alla ion dia!ram& -s ablished voice and da a ne works by r"nnin!, p"llin!, ermina in!, and splicin! cablesG ins allin! cable rays, racks and pa ch panelsG b"ildin! ironwork and ladder racksG es ablishin! connec ionsG es ablishin! connec ions and in e!ra ionsG followin! ind"s ry s andardsG coordina in! wi h con rac ors& 4erified service by es in! circ"i s, and eF"ipmen G iden ifyin!, correc in!, or escala in! problems& +oc"men ed ne work by labelin! and ro" in! eF"ipmen and cablesG recordin! confi!"ra ion dia!rams and specifica ions& Main ained ne work by ro"bleshoo in! and repairin! o" a!esG "pda in! doc"men a ion&

May 200A < '"!"s 200A < Deskto" Su""ort 'Tem"orary Assignments( Rands ad Inc, .os on, M' Nor heas ern 8niversi y, .os on, M' /illed in for he Mana!er of %echnical S"ppor Services for he C5#51 +epar men & %ro"bleshoo ed day o day "ser service reF"es s 0"ali y es ed Ma$imi(er *o "s No es C"s om 'dd#5n ' ended pro;ec mee in!s 'dams, 9arkness, and 9ill, .os on, M' 1rovided onsi e echnical s"ppor in a financial services environmen & >ained hands on e$perience workin! wi h specific financial services echnolo!y incl"din! I*C and %homson 5ne& 9elped company move from one office loca ion o ano her& .roke down, rese "p, and reconfi!"red "ser erminals& 1rovided echnical s"ppor o employees hro"!h icke in! sys em& Ima!ed and se "p new "ser sys ems hro"!h pro ocol&

Sep ember 200, < 'pril 200A < )unior Systems Administrator, Micro>ro"p Inc, Medway, M' )orked on an on!oin! pro;ec chan!in! en ire comp" er sys em from Mac o 1C and implemen ed a workflow order processin! sys em called Sy eline& Mana!ed en ire companyHs comp" er sys ems and ne work& Se "p "ser dell sys ems and ins alled vario"s sof ware applica ions, ransferred email, da abases, and doc"men s from heir Mac o 1C& Main ained, moni ored, and ro"bleshoo ed )indows 2000 *'N 6'c ive +irec ory, and ne work

hardware7 Moni ored and ro"bleshoo ed daily back"ps "sin! 4eri as .ack"p Sof ware Se "p and ro"bleshoo ed wireless *inksys ne work& Moni ored A servers 6-$chan!e, S0*, and 2 +NS servers&7 'dminis ered Sy eline 6Se "p "ser and !ro"p permissions7 8sed F"ery analy(er o make chan!es o S yleline S0* da abase 8sed Nor on 'n ivir"s Server edi ion o do remo e clien ins alls 5rdered vario"s hardware componen s and sof ware apps for company&

May 200, < '"!"s 200, # %nsite Technical Su""ort *e"resentati&e, 9ewle #1ackard Company, Marlboro, M' 1rovided desk side end#"ser s"ppor and service reF"es s"ppor ha reF"ired In#dep h knowled!e of 1C hardware, desk op 5pera in! Sys ems op ions and se in!s, and ne work f"nc ionali y& In ermedia e knowled!e of end#"ser applica ions was reF"ired& 1rincipal owner of service reF"es as well as he c"s omers overall sa isfac ion& May 2002 < March 200, Technical Su""ort *e"resentati&e, 0"es %echnolo!ies, Marlboro, M' 1rovided 8ser -nd sof ware direc echnical s"ppor o c"s omer repor ed iss"es repor ed primarily hro"!h phone calls and emails& Cons"l ed wi h %eam Members re!ardin! problem escala ion, problem resol" ion, and f"r her analysis& 8sed 0"ery 'naly(er o crea e proced"res wi hin S0* da abases& 8sed Microsof Ne mee in! o resolve iss"es remo ely& Main ained ne work r"nnin! )indows 2000 and 5racle Servers& Education & Certifications: +uinsigamond College, )orces er, M' )une, ,--. Completed Computer Application Specialist Certificate +a a and Ne workin! -#."siness *aw and - hics& 'cco"n in! /ni&ersity of assachusetts, .os on, M' Se"tem0er, ,--1 %hea er 'r s, 'c in!, S a!ecraf , -"ropean Modern +rama 2intra Com"uter Certification $ro&ider August, ,--. Completed A+ CompTIA Certification 2intra Com"uter Certification $ro&ider 3e0ruary, ,--4 Microsoft Certified Professional Windows 2003 Server 5 ware 6ducational Ser&ices )anuary, ,--7 Completed Mware Infrastructure 3! Install and Confi"ure 3#$ Mware Certified Professional '5C$( Currently Pursuing Completion icrosoft Certified System 6ngineer ' CS6(