Pareto Instructions

Instructions:
1. The next sheet is an example problem. Please review. The following sheet is the template. 2. Copy template to a blank sheet by selecting EDIT, selecting MOVE OR COPY A SHEET, selecting CREATE A COPY, then locating the new sheet, called template (2), in the dialog box. 3. Procedure: [a] Determine the number of categories. [b] Copy the D3 formula for the number of categories [c] Copy the E4 formula for the number of categories. [d] Select the CHART WIZARD [Step 1 of 2] by clicking on the chart . [e] Change the range. [f] Enter data in the category and frequency column. [g] Select frequency [C3] and click on Z to A to sort data from high to low. Note this action will also alter the number column which is of no consequence. [h] Review the chart and make any changes such as modifying the title. 4. The entire sheet can be printed or just the chart by clicking on the chart and then printing. 5. The template is designed for 13 categories. If more are desired move row 16 down and increase the number column.

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Pareto Example Problem Ch. 2, Ex.5 Paint Nonconformities Percent. Cumulative Percent. 18.1 18.1 16.7 13.9 9.7 9.7 6.9 6.9 5.6 4.2 2.8 2.8 1.4 1.4 0.0 100.0 34.7 48.6 58.3 68.1 75.0 81.9 87.5 91.7 94.4 97.2 98.6 100.0 100.0 200.0
Percentage 20.0 18.0

Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Category

Wait time to see doctor Ease of getting appointment Ease of getting through phone Convenience of office hours Courtesy and helpfulness of the receptionist Friendliness of the phone receptionist Responsiveness to calls related to care Comfort of registration waiting area How well physician listen Respect shown by physician Explanation of medical condition and treatment
Confidence in physicians ability Amount of time to register Respect shown by staff
Sum

Freq. 13 12 10 7 7 5 5 4 3 2 2 1 1 0 72

14

16.0 14.0

Cumulative Percentage

12

12.0 10.0

10

8.0 6.0

4.0 2.0

0.0 Wait time to see doctor

0 1 2 3

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Pareto Example Problem Ch. 2, Ex.5

Pareto Chart Paint Nonconformities

120.0

100.0

80.0

60.0

40.0

20.0

Series1
0.0 Convenience of office hours Responsiveness to calls related to care Respect shown by physician Amount of time to register

ime to see doctor

Percent.

Category

Cumulative Percent.

10

11

12

13

14

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Pareto Template

Percentage

Number 1 2 3 4 5 6 7 8 9 10

Category

Freq.

Percent. #DIV/0!

Cumulative Percent. #DIV/0! #DIV/0!

1.0 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 Cumulative Percentage

Pareto Chart
1.0 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2

Sum

#DIV/0!

0.1
0.0 Category
Percent. Cumulative Percent.

0.1
0.0

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