Documente Academic
Documente Profesional
Documente Cultură
Singha Durbar,
athmandu
MONITORING GUIDELINES
(EMPLOYMENT/SELF-EMPLOYMENT SERVICES PROGRAM)
!ctober "#$"
Ministry of Peace and Reconstruction (MoPR) is implementing Emergency Peace Support Project (EPSP) utilizing IDA grant wort !" million #SD e$ui%alent (SDR &'(& million)( )or t is purpose t e project financing agreement was signed on *+ August *"", and made effecti%e on '- Septem.er *"",( / e Project period is e0tended up to 1une *"'2 wit restructuring( / e o.jecti%e of t e EPSP is to contri.ute to t e peace process .y pro%iding interim cas transfers and ser%ices to eligi.le conflict affected groups and .y increasing transparency and accounta.ility in t e deli%ery of t ese .enefits( / e Project as t ree components3 ') re a.ilitation support to conflict4affected families and indi%iduals5 *) cas .enefits to t e families and widows of t ose 6illed as a result of conflict5 and &) capacity .uilding of 6ey institutional structures in support of t e peace process and Project Management Support /eam( #nder t e 7omponent4' t e Project as launc ed Employment and Self Employment Ser%ices (ESES) Program w ic see6s to pro%ide employment related re a.ilitation ser%ices to %ictims of t e ten year armed conflict and t eir immediate families( / e t ree ser%ices offered include jo. placement8 micro9small .usiness assistance and %ocational training( / e pilot p ase of ESES was initiated in early *"'* co%ering '* districts( / irteen ser%ice pro%iders in total were selected and fielded to pro%ide t ese ser%ices to &8"&" .eneficiaries( :ased on t e success of t e pilot p ase t e EPSP is planning for national roll out of t e ESES program co%ering all t e remaining +' conflict4affected districts wit in 1une *"'2( / e national rollout will .e accomplis ed in two p ases4 first p ase co%ering 2& districts in '" geograp ical clusters and t e second p ase co%ering ', districts in 2 geograp ical clusters( / e ESES Program is .eing implemented following t e )ield Implementation Manual ()IM) ; Employment9Self4Employment Ser%ices (ESES) and <uidelines to Pro%ide ESES to Persons =ictimized during t e 7ourse of Armed 7onflict8 *"+>( / e ESES Program is designed wit result4focus aiming not only on t e training and s6ills de%elopment .ut also ensuring t e jo. placement of t e .eneficiaries( )or t is t e program as in4.uilt mec anism of pro%iding incenti%es to t e Ser%ice Pro%iders (SPs) in case t ey e0ceed t e num.er of .eneficiaries to .e employed .y a margin as mentioned in t e contract agreement wit t e EPSP( Additionally8 t e contract agreement also pro%isions disincenti%es to t e SPs if t ey fail to employ t e num.er of .eneficiaries as agreed in t e contract( / e success of ESES program will re$uire ensuring $uality in all p ases of t e ESES cycle3 a) pre4ser%ice p ase5 .) ser%ice implementation p ase5 and c) post4ser%ice p ase( In t e pre4 ser%ice p ase acti%ities pertaining to selection of SPs8 contract agreement8 mo.ilization and fielding of SPs including instructors9trainers8 outreac and selection of .eneficiaries8 and selection of ser%ice %enues are critical in terms of ensuring $uality( During t e ser%ice
implementation p ase acti%ities related to attendance of .eneficiaries8 training9ser%ice courses8 training9ser%ices facilities including materials and e$uipment8 distri.ution of allowances to t e .eneficiaries8 counseling for jo. placement8 s6ills testing8 and e%aluation of trainees and trainers9instructors will re$uire proper attention( Similarly8 in post4ser%ice p ase acti%ities related to employment %erification of t e .eneficiaries need to .e gi%en priority for ensuring $uality4results( In t e a.o%e conte0t8 it is realized t at a standard Monitoring <uidelines is necessary to ensure $uality of t e ESES Program( Accordingly8 t is <uideline is prepared and appro%ed .y t e MoPR( / e <uideline co%ers t e monitoring and e%aluation met ods and tools8 processes as well as t e roles and responsi.ilities of different sta6e olders( 2. Objectives of the Guidelines
/ e general o.jecti%e of t is <uideline is to standardize t e monitoring and e%aluation processes of t e ESES Program for ensuring $uality results( / e specific o.jecti%es are as gi%en .elow3 3. /o ela.orate on t e different met ods and tools to .e adopted for monitoring and e%aluation of ESES Program5 /o clarify t e roles and responsi.ilities of different sta6e olders in terms of monitoring and e%aluation of t e ESES Program5 /o trac6 ESES acti%ities t roug out its different p ases8 resol%e pro.lems and issues in timely manner8 and pro%ide feed.ac6 for impro%ement(
/ e different types of ESES Program?s monitoring and e%aluation will .e as follows3 3.1 Monitoring and evaluation b" Mo# MoPR as formed fi%e monitoring teams for fi%e de%elopment regions8 eac eaded .y one 1oint Secretary and supported .y under secretaries and ot er staff( / ese teams are responsi.le for monitoring all t e ongoing programs8 projects and acti%ities of MoPR( / e MoPR monitoring teams will .e responsi.le for t e followings wit regards to t e ESES Program( =isit ser%ice %enues and e0amine and record findings a.out t e general information of t e ser%ice pro%ider8 .eneficiary details8 training processes and procedures as outlined in t e c ec6list ($nne%&2)5 Interact wit t e participants to see6 t eir opinions on t e ser%ice pro%ided5 Interact wit ser%ice pro%ider?s Instructors and Manager97oordinator to see6 t eir opinions on t e Program5 Interact wit district4le%el coordination and monitoring committee8 @P7 mem.ers8 and conflict affected persons including t e media personnel to identify t e issues and gaps5 Pro%ide suggestions for impro%ement of t e program5 Prepare and su.mit monitoring report to t e Secretary8 MoPR( 3.2 Monitoring and evaluation b" E#'#
/ e EPSP as prepared a compre ensi%e organizational plan including pro%ision of indi%idual consultants9e0perts to ensure smoot implementation of t e program and deli%ery of $uality ser%ices ($nne%&1)( #nder t e Project 7oordinator8 ESES program section eaded .y #nder4Secretary will o%ersee t e implementation of t e program including monitoring and e%aluation( / e ESES program section s all .e assisted .y t e tec nical support unit (/S#)( / e program8 monitoring and reporting wing in t e /S# s all assist t e ESES program section in carrying out monitoring and e%aluation of t e program( / is wing s all .e filled in wit Program Monitoring and E%aluation Specialists (PMES)8 /raining and 1o. Placement Specialist8 and Micro4small .usiness Specialist operating at t e central le%el( In addition8 one )ield :ased Re a.ilitation Specialist ():RS) in eac geograp ical cluster co%ering t ree or more districts s all .e fielded to conduct monitoring and e%aluation acti%ities intensi%ely( / e role of t e #ME' supported .y t e /raining and 1o. Placement Specialist and Micro4 small :usiness Specialist in relation to monitoring and e%aluation of ESES Program s all .e as follows3 De%elop and update8 as necessary8 t e monitoring and e%aluation framewor6 and guidelines for ESES program5 Assist t e Pu.lic Information97ommunication Specialist in esta.lis ing and maintaining t e Management Information System (MIS) to ensure effecti%e collation and recording of monitoring8 reporting and e%aluation information including trac6ing of participation of affected indi%iduals in ser%ices5 and ser%ice pro%ider proposals8 contracts8 deli%ery of ser%ices8 and dis.ursement of funds5 7ompile and analyze monitoring and e%aluation data su.mitted .y t e ):RS for reporting5 Prepare mont ly8 $uarterly and annual reports to .e su.mitted to t e MoPR5 Prepare monitoring sc edules and conduct spot4%isits to t e ESES districts to monitor $uality of ESES acti%ities (inputs8 processes8 and outputs) ($nne%&3)and prepare and su.mit field4%isit reports to t e ESES program section5 Prepare employment %erification plan and sc edule and %erify t e employment9jo. placement status of t e participants in coordination wit t e concerned ):RS8 jo. placement specialist8 micro9small .usiness specialist and t e ser%ice pro%iders and su.mit employment9jo. placement %erification report to t e ESES program section5 7onduct training and capacity de%elopment acti%ities of ESES staff on monitoring e%aluation and reporting5 Re%iew and en ance outreac program9 materials of ESES program5 Re%iew and en ance grie%ance andling mec anism of ESES program5 Prepare project completion reports including lessons learnt on t e implementation of ESES program5 E%aluate performance of t e ):RS(
/ e *B ' operating at t e cluster le%el will .e responsi.le for t e followings3 Monitor t e application and selection process of .eneficiaries5 =erify t e ser%ice %enues proposed .y t e SPs5 Monitor t e attendance and participation of t e .eneficiaries5
Monitor and report t e standard of ser%ice pro%ision and perception of t e .eneficiaries on t e $uality of t e ser%ice pro%iders5 Assist program monitoring and e%aluation specialist and9or training and jo. placement specialist9micro4small .usiness specialist to %erify and report employment9jo.4 placement9.usiness start up status of randomly selected participants .ased on reports su.mitted .y t e SPs5 7ollect and compile complaints and report to t e Project5 Monitor t e payments of stipends to t e .eneficiaries .y t e ser%ice pro%iders5 Prepare mont ly monitoring reports and forward t em to t e Project5 )acilitate SPs8 @P7s and district sta6e olders in dissemination of outreac materials5 Support @P7s8 district4le%el coordination committees in strengt ening monitoring at local le%el5 / e ):RS s all use c ec6list pro%ided in $nne%&+ for monitoring(
3.3 Monitoring and evaluation at district level At t e district4le%el t e ,#- 'ecretaries s all .e responsi.le for t e followings3 7 ec6 attendance records of t e .eneficiaries 7 ec6 attendance records of t e trainers9instructors 7 ec6 ser%ice processes and procedures as mentioned in t e c ec6list ($nne%&.) 7 ec6 w et er t e .eneficiaries recei%e t e stipends and tra%el allowances on time5 Report to t e @P7 and ):RS if t ere are any pro.lems in t e implementation of ESES Program(
In addition8 as mandated .y t e <uidelines to Pro%ide ESES to Persons =ictimized during t e 7ourse of Armed 7onflict8 *"+>8 t e district level coordination and monitoring committee and t e ,#-s s all also monitor t e ESES program following t e c ec6list pro%ided in $nne%&/( 3.+ Em!lo"ment 0erification / e %erification of employment in case of training and employment9jo. placement ser%ices and t e %erification of .usiness startup in case of micro9small .usiness assistance ser%ices s all .e accomplis ed in accordance wit t e Employment =erification <uidelines and t e :usiness Startup =erification <uidelines appro%ed .y t e MoPR( 3.. 1hird #art" Monitoring (1#M) / e EPSP will ire ser%ices of independent firm9s to carry out / ird Party Monitoring (/PM) of t e ESES program on a regular .asis( Suc /PM s all also include :eneficiary Satisfaction Sur%ey (:SS)( At least two num.ers of suc /PM and :SS s all .e carried out( 3./ 'ocial $udit / e EPSP will carry out social audit of t e ESES program in selected districts .y iring ser%ices of independent firm9s( At least two num.ers of suc social audits s all .e carried out( 3.2 3m!act Evaluation
/ e EPSP s all conduct impact e%aluation study of participants w o a%e completed t e ESES ser%ices near t e end of t e project( / e o.jecti%e of suc study s all .e to assess t e impact ESES s all a%e on .eneficiariesA economic participation9employment8 welfare of t e ouse old and t e socio4economic integration of t e 7AP( EPSP would ire t e ser%ice of t e sur%ey firm and t e Borld :an6 will pro%ide /ec nical Assistance and guidance on t e design and analysis of t e e%aluation( 3.4 E'E' Management 3nformation '"stem (M3') / e EPSP s all de%elop and run compre ensi%e ESES management information system (MIS) to ensure effecti%e collation and recording of monitoring8 reporting and e%aluation information including trac6ing of participation of affected indi%iduals in ser%ices5 and ser%ice pro%ider proposals8 contracts8 deli%ery of ser%ices8 and dis.ursement of funds( / e MIS Bing under t e /ec nical Support #nit of t e ESES Program Section s all .e responsi.le for updating and maintaining ESES MIS( / is Bing s all .e supported .y a data.ase management firm to .e ired under t e EPSP( 3.5 'ummar" of Monitoring oles, es!onsibilities, *re6uenc" and e!orting / e description of different monitoring entities8 monitoring areas8 fre$uency8 entity to .e reported8 entity to ta6e correcti%e actions are summarized in t e following ta.le(
Entit" to 1ake -orrective $ctions EPSP9ESES Program Section EPSP9ESES Program Section PMES
'.7.
Monitoring Entit"
Monitoring $rea
'
MCPR8 Monitoring team eaded .y 1oint Secretary (central le%el) PMES (central le%el)
&
C%erall ESES monitoring including performance of ):RS (c ec6list Anne04&) ):RS C%erall ESES (cluster le%el) monitoring (c ec6list Anne042) @P7 Secretary administrati%e (district le%el) aspects of ESES (c ec6list Anne04!) @P79 District le%el :eneficiary 7oordination and perceptions Monitoring (c ec6list Anne04+) 7ommittee (district le%el)
E%ery wee6
):RS
):RS
E%ery mont
MCPR
,*NNE-.
EPSP Project
ESES Program Section Un-% S%c %#" (- ' S%c#ion Offic% -/ Accoun# Offic% - ' &echnical Support 'nit
Program, Monitoring and Reporting 8ing P o, "! Moni#o in, "nE."lu"#ion S$%ci"li&# - / T "inin, "n- 0ob Pl"c%!%n#
Procurement 8ing Fin"nci"l M"n",%!%n# S$%ci"li&# - ' P ocu %!%n# S$%ci"li&# - '
M%S 8ing Public Info !"#ion/Co!!unic"#ion S$%ci"li&# - ' MIS Con&ul#"n# (SPI) D"#" En# ( O$% "#o & ) (*-+
0luster .$
0luster ."
0luster .7
0luster .6
0luster .5
0luster .4
0luster .3
0luster .2
0luster .1
0luster .$#
$77E8&2
;;;;;;;;;;;;;;;;;;;;; ;;:
S% .ic% N"!%1 Con# "c# ID No1 2222222222222233 2222222223 T "inin, Loc"#ion12222223 No3 of 4%n%fici" i%&1 F%!"l%1 222222233 M"l%12222222223 To#"l1222222222 N"!% of P o, "! Coo -in"#o 2222222222222222233 N"!% of In&# uc#o & ') 22222222222222222222233 /)2222222222222222222222 ": 0hec9list of &raining Processes and Procedures
(Fill up as per the evidence available on the date of monitoring) (Please click
at appropriate cell)
Description R%co - of A##%n-"nc% S5%%# !"in#"in%R%co - of Vi&i#o 6& Lo,boo7 !"in#"in%L%&&on $l"n $ %$" %Cl"&&%& " % #"7%n "& $% l%&&on $l"n T "in% 6& Lo,boo7 !"in#"in%4"nn% / Di&$l"( 4o" - -i&$l"(%R%co - of 4%n%fici" i%& A$$lic"#ion Fo ! 7%$# 8%%7l( #%&#& of # "in%%& con-uc#%Mon#5l( #%&#& of # "in%%& con-uc#%T "inin, .%nu% "n- cl"&& oo! of ,oo- 9u"li#( S#i$%n- -i&# ibu#%- "& $% &c5%-ul% D in7in, :"#% !"-% "."il"bl% Toil%#& (&%$" "#% fo !"l% "n- f%!"l%) $ o.i&ion%Fi &# Ai- ;i#& $ o.i&ion%P% &on"l P o#%c#i.% E9ui$!%n#& $ o.i-%- #o $" #ici$"n#& <es No N* Remar9s
District
0oordination
and
Monitoring
4: !bservation and 0omments on the Role of )>RS, PMES, D0M0, and (P0 Secretary in Monitoring
Monitoring 0hec9list for PMES?&raining and @ob Placement Specialist?Micro.Small >usiness Specialist
$: General %nformation of Service and Service Provider
N"!% of S% .ic% P o.i-% T "-% N"!%12222222223 T "inin, loc"#ion2222222222 T "inin, S#" # D"#%1 233/233//<*+ T "inin, cl"&& &#" # #i!%2222233 To#"l No of 4%n%fici" i%& 222223 N"!% of P o, "! M"n",% N"!% of In&# uc#o & N"!% of Su$$o # S#"ff
*NNE-.7
;;;;;;;;;;;;;;;;;;;;;;;: Con# "c# ID No1 2222222222222233 Di&#"nc% f o! "cc%&&ibl% o"-2222;!/! T "inin, En- D"#%1 2333/ 22 //<*+ T "inin, cl"&& %n- #i!%2222233 222233M"l% 2222F%!"l% 22233o#5% &
4%n%fici" i%& A$$ o."l li&# f o! Di&# ic# Moni#o in, "nCoo -in"#ion Co!!i##%% !"in#"in%Pl"c%!%n# Uni# %&#"bli&5%- "n- func#ion"l O0T $l"nnin, fo b%n%fici" i%& $ %$" %- "nfollo:%If (%&? :5% %@ Ou# %"c5 "c#i.i#i%& fo b%n%fici" ( &%l%c#ion c" i%- ou# If (%&? %A$l"in :5"# "c#i.i#i%& :% % c" i%- ou#
(Please interact with the participants to seek their opinions on the positive and negative aspects of the service provided and mention their feelings in this section)
4: 0omments of PMES
Abou# V%nu% Abou# T "inin, E9ui$!%n#& M"#% i"l&/Tool& "nAbou# In&# uc#o & Abou# 4%n%fici" i%&
*NNE-.6
fo !"# L%&&on $l"n $ %$" %Cl"&&%& " % #"7%n "& $% l%&&on $l"n T "in% 6& Lo,boo7 !"in#"in%- in ,i.%n fo !"# 4"nn% / Di&$l"( 4o" - -i&$l"(%R%co - of 4%n%fici" i%& A$$lic"#ion Fo ! 7%$# 8%%7l( #%&#& of # "in%%& con-uc#%Mon#5l( #%&#& of # "in%%& con-uc#%S#i$%n- -i&# ibu#%- "& $% &c5%-ul% In&# uc#o & $"i- &"l" ( b( #5% &% .ic% $ o.i-% on #i!% M"n",% /Coo -in"#o $"i- &"l" ( b( #5% &% .ic% $ o.i-% on #i!% 4%n%fici" i%& A$$ o."l li&# f o! Di&# ic# Moni#o in, "nCoo -in"#ion Co!!i##%% !"in#"in%Pl"c%!%n# Uni# %&#"bli&5%- "n- func#ion"l O0T $l"nnin, fo b%n%fici" i%& $ %$" %- "nfollo:%If (%&? :5% %@ Ou# %"c5 "c#i.i#i%& fo b%n%fici" ( &%l%c#ion c" i%- ou# If (%&? %A$l"in :5"# "c#i.i#i%& :% % c" i%- ou#
(Please interact with the participants to seek their opinions on the positive and negative aspects of the service provided and mention their feelings in this section)
3: 0omments of )>RS
Abou# V%nu% Abou# T "inin, E9ui$!%n#& M"#% i"l&/Tool& "nAbou# In&# uc#o & Abou# 4%n%fici" i%&
*NNE-.5
;;;;;;;;;;;;;;;;;;;;; ;;:
Con# "c# ID No1 2222222222222233
No3 of 4%n%fici" i%&1222222233 2222222222222222233 ') 22222222222222222222233 /)2222222222222222222222 ": 0hec9list of &raining Processes and Procedures
(Fill up as per the evidence available on the date of monitoring)
":$ *ttendance Record To#"l No3 of P" #ici$"n#& P %&%n#1 No3 of P" #ici$"n#& Ab&%n#1 ":" %nstructorCs Regularity To#"l No3 of In&# uc#o P %&%n#1 ":7 &raining Process and (ogistics (Please click at appropriate cell) Description <es R%co - of A##%n-"nc% S5%%# !"in#"in%R%co - of Vi&i#o 6& Lo,boo7 !"in#"in%L%&&on $l"n $ %$" %T "in% 6& Lo,boo7 !"in#"in%4"nn% / Di&$l"( 4o" - -i&$l"(%R%co - of 4%n%fici" i%& A$$lic"#ion Fo ! 7%$# S#i$%n- -i&# ibu#%- "& $% &c5%-ul% D in7in, :"#% !"-% "."il"bl% Toil%#& (&%$" "#% fo !"l% "n- f%!"l%) $ o.i&ion%Fi &# Ai- ;i#& $ o.i&ion%P% &on"l P o#%c#i.% E9ui$!%n#& $ o.i-%- #o $" #ici$"n#& C5il- C" % f"cili#( "."il%N"!% of Moni#o 1222222222 3 Si,n"#u % 22222222222233 D"#% 2222222222222223
No
N*
Remar9s
*NNE-.4
Monitoring 0hec9list for District.level 0oordination and Monitoring 0ommittee and (P0
$: General %nformation of Service and Service Provider N"!% of S% .ic% P o.i-% T "-% N"!%1 2222222223 T "inin, loc"#ion12222223 N"!% of P o, "! Coo -in"#o N"!% of In&# uc#o &
;;;;;;;;;;;;;;;;;;;;; ;;:
Con# "c# ID No1 2222222222222233 No3 of 4%n%fici" i%&1222222233 2222222222222222233 ') 22222222222222222222233 /)2222222222222222222222
D"#% 2222222222222223