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Thinking Different for Infinite Shared Happiness

A BUSINESS DNA MAP OF THE BUSINESS MODEL CANVAS


Towards a Unified Tool for Business Model Innovation, Strategic Planning, and Performance Management

Dr. Rod Kuhn King

EVERY OBJECT IN THE UNIVERSE IS A FASCINATING STORY AT PRESENT AND IN FUTURE

WHATS YOUR FASCINATING STORY?

BUSINESS DNA MAP

THE BUSINESS DNA MAP


IS

A VISUAL PLATFORM
FOR PRESENTING STORIES, MODELS, AND PROJECTS

ESPECIALLY IN
STRATEGIC MANAGEMENT,

BUSINESS STRATEGY,
AND

INNOVATION

BENEFITS OF THE BUSINESS DNA MAP


Thinking Different for Infinite Shared Happiness

Visually Present or Articulate Business Ideas; Innovative Ideas Mission; Vision; Core Values Value Proposition; Elevator Speech Strategy Map; Strategic Statement Business/Strategic Plan; Brand Business Case: Success/Failure Visually Build/Increase Credibility Respect Cultural Identity

Visually Improve Branding Sales; Marketing Product Development Customer Development Organizational Alignment Employee Engagement

Visually Inspire; Motivate Persuade; Convince Understand; Learn Design; Analyze; Solve Problems Narrate; Tell; Show; Present Co-create Visually Reduce Information Overload Death By Bullet Points Conflicts (Wastes) in Meetings as well as Projects

ITENNSEL BENEFITS
OF THE BUSINESS DNA MAP:
Visually Create, Share, and Manage Business Stories in Space and Time
Visually Facilitate Collaboration; Co-creation Crowdsourcing; Networking Storytelling; Conversations Writing of Business Proposals

Visually Build/Enhance/Manage Knowledge; Holistic Thinking Holistic Problem Solving Creativity; Innovation Productivity; Performance

Visually Propose and Manage Changes Transformations Innovations Projects; Programs

STORY LOGIC OF THE BUSINESS DNA MAP: 3 Fundamental Building Blocks


Business DNA Question:

D
Stimulus

Helper (Product)

Protagonist (Customer)
Challenge/Problem/Need

Result

Response

Design
(How?)

Needs
(What?)

Aspirations
(Why?)

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

GENERAL LOGIC OF THE BUSINESS DNA MAP: 3 Fundamental Building Blocks


Business DNA Question:

D
Stimulus

Product

Customers

Result

Response

Design
(How?)

Needs
(What?)

Aspirations
(Why?)

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

BUSINESS LOGIC OF THE BUSINESS DNA MAP


Business DNA Question:

D
Offer/Positioning/Advertisements; PRODUCT DELIVERY/MAINTENANCE/COST

Product

Customers

Result

Feedback/Attention/Interaction/ Delight/Action/Trust/Love/Desire/Loyalty; ENQUIRY/ORDER/PAYMENT/REVENUE

Design
(How?)

Needs
(What?)

Aspirations
(Why?)

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

BUSINESS MODEL CANVAS

THE BUSINESS MODEL CANVAS


Source: http://en.wikipedia.org/wiki/Business_Model_Canvas

The Business Model Canvas is a strategic management template for developing new or documenting existing business models.

It *Business Model Canvas+ is a visual chart with elements describing a firm's value proposition, infrastructure, customers, and finances.

THE BUSINESS MODEL CANVAS

It *Business Model Canvas+ assists firms in aligning their activities by illustrating potential trade-offs.

The Business Model Canvas was initially proposed by Alexander Osterwalder based on his earlier work on Business Model Ontology.

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

DELIGHT AND APPLICATIONS OF THE BUSINESS MODEL CANVAS


Source: Based on Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam: Modderman.

Establish a Common Language for Business Model Innovation

Establish As Is and To Be Business Models Do Reality Check on and Clarify Existing Business Model Envision Innovative Business Models

Determine Shared Goals and Strategic Priorities in Business


Easily Illustrate the Financial Viability of a Business Model

Align Members of Leadership Team (For Instance, During Formation of New Non-profit Program) Help Government Organizations Adopt an Entrepreneurial Mindset

ITENNSEL
DELIGHT AND APPLICATIONS OF THE BUSINESS MODEL CANVAS

Show Members of a Team the Big Picture, Roles, and Interdependencies in a Project Think Holistically and Avoid Getting Stuck on Details of the Business

Assess Personal Business Model and Discover Opportunities

Design an Attractive Business Plan Translate Business Plans Into Business Processes and Activities for Implementation

Restructure Value Chain Especially By Offering New Value Propositions

Capture Ideas and Solutions for Projects

Design Future Organizational Structure of a Company

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

BUSINESS MODEL CANVAS: 9 Building Blocks


Source: http://en.wikipedia.org/wiki/Business_Model_Canvas (Alexander Osterwalder & Yves Pigneur)

ITENN

PAIN AND CRITICISMS OF THE BUSINESS MODEL CANVAS


Source: http://en.wikipedia.org/wiki/Business_Model_Canvas (Based on Prof. Dr. Mark von Rosings Critique)

*T}heory can't be applied to a full business model framework.

Doesn't include corporate structure and responsibility

Doesn't include a representation of the main business goals, e.g. strategic business objectives, critical successfactors and key performance indicators, which a holistic business model approach should include.
Doesn't have a clear cause and effect linkage between the competencies, desired outcomes and measurements. The linkages among competences, measurements and results is not explicit. Doesn't place enough emphasis on business model management and is thereby missing a continuous improvement and governance approach to the business model.

Doesn't include a representation of the main business issues/pain points and thereby corporate weakness, which a holistic business model approach should include for they represent the threat to the company's business model. Doesn't consider the issue of performance measurements, which is vital for business modelling.

ITENNSEL
PAIN AND CRITICISMS OF THE BUSINESS MODEL CANVAS

Doesn't consider the important issue of goal setting, which is critical for developing the business model.

Doesn't include a representation of core differentiated and core competitive competencies

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

100,000 ft

VISIONARY PERSPECTIVE OF BUSINESS MODEL CANVAS

BUSINESS DNA MAP FOR BUSINESS MODEL CANVAS Visionary Perspective


Business DNA Question:

Supply Infrastructure

Demand Infrastructure

Offer

Profitability

Design
(How?)

Needs
(What?)

Aspirations
(Why?)

Source: Based on Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam: Modderman Drukwerk.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Example: VISIONARY BUSINESS MODEL (Plan/Future Story/Hypotheses) FOR BUSINESS MODEL GENERATION BOOK PROJECT D

N
Visionaries Game-changers Challengers Entrepreneurs Executives Consultants Academics Companies

Visual, Practical, and Beautiful Handbook for Business Model Innovators

Co-creation of a Potential Bestseller (with Names of Co-creators) Simpler Business Model Innovation

Personalized Books for Companies and their Customers

Eliminate complexity in visualizing business models

SUPPLY INFRASTRUCTURE

DEMAND INFRASTRUCTURE

OFFER/VALUE

Design
(How?)

Needs
(What?)

Aspirations
(Why?)

Source: Based on Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam: Modderman Drukwerk.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

BUSINESS DNA MAP FOR PROFITABILITY OF BUSINESS MODEL GENERATION PROJECT


Business DNA Question: What are game-changing designs, needs, and aspirations for the business visualization industry? Stage in Lifecycle (S-Wave): Infancy Date: 2009 Business DNA Profitability (Storyboard)

Design

Needs

Aspirations

Inside the Enterprise - Product Development

Outside the Enterprise - Customer Development


Visionaries Game-changers Challengers Entrepreneurs Executives; Consultants Academics Companies

- Vision Management
Co-creation of a Potential Bestseller (with Names of Co-creators) Simpler Business Model Innovation

Business Model Generation Visual, Practical, and book by Alexander OsterBeautiful Handbook for walder and Yves Pigneur Business Model Innovators

Personalized Books for Companies and their Customers Benefit or Revenue: (+)

Eliminate complexity in visualizing business models Hub Membership Fees Advance/Post-Publication Sales Free Section of Book Fee for Customized Version Royalties from Publishers Total Benefit or Revenue:

Cost: (-)

Design Content Production Printing Distribution

Total Cost:

Value or Profit (Margin)

Total Profit (Margin): Return On Investment (ROI):

Source: Based on Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam: Modderman Drukwerk.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

BUSINESS DNA MAP FOR SWOT ANALYSIS OF BUSINESS MODEL GENERATION PROJECT
Business DNA Question: What are game-changing designs, needs, and aspirations for the business visualization industry? Stage in Lifecycle (S-Wave): Infancy Date: 2009 Business DNA SWOT Analysis (Storyboard)
Business Model Generation book by Alexander Osterwalder and Yves Pigneur

Design

Needs

Aspirations

Inside the Enterprise - Product Development


Visual, Practical, and Beautiful Handbook for Business Model Innovators

Outside the Enterprise - Customer Development


Visionaries Game-changers Challengers Entrepreneurs Executives; Consultants Academics Companies

- Vision Management
Co-creation of a Potential Bestseller (with Names of Co-creators) Simpler Business Model Innovation

Personalized Books for Companies and their Customers CURRENT SITUATION S: Strengths W: Weaknesses FUTURE SITUATION O: Opportunities

Overall Strength: Overall Weakness: Overall Opportunity:

T: Threats

Overall Threat:

Source: Based on Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam: Modderman Drukwerk.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

BALANCED SCORECARD PERSPECTIVES FOR BUSINESS MODEL GENERATION PROJECT


Business DNA Question: What are game-changing designs, needs, and aspirations for the business visualization industry? Stage in Lifecycle (S-Wave): Infancy Date: 2009 Business DNA Balanced Scorecard (Storyboard: Measures)
Business Model Generation book by Alexander Osterwalder and Yves Pigneur Financial (Investor) Perspective Customer Perspective Process Perspective To satisfy our shareholders and customers, what business processes must we excel at? To achieve our vision, how will we sustain our ability to change and improve? To achieve our vision, how should we appear to our customers?

Design

Needs

Aspirations

Inside the Enterprise - Product Development


Visual, Practical, and Beautiful Handbook for Business Model Innovators Personalized Books for

Outside the Enterprise - Customer Development


Visionaries; Game-changers Challengers; Entrepreneurs Executives; Consultants Academics; Companies

- Vision Management
Co-creation of a Potential Bestseller Business Model Innovation To succeed financially, how should we appear to our shareholders?

Employee (Learning) Perspective

Source: Based on Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam: Modderman Drukwerk.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

50,000 ft

STRATEGIC PERSPECTIVE OF BUSINESS MODEL CANVAS

BUSINESS DNA MAP FOR BUSINESS MODEL CANVAS Strategic Perspective


Business DNA Question:

A
Value Proposition (VP) Revenue (R$) Cost (C$)

Key Partnerships (KP)

Channels (CH)

Key Resources (KR)


Key Activities (KA)

Customer Relationships (CR)


Customer Segments (CS)

SUPPLY INFRASTRUCTURE

DEMAND INFRASTRUCTURE

OFFER/VALUE

Design
(How?)

Needs
(What?)

Aspirations
(Why?)

Source: Based on Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam: Modderman Drukwerk.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Example: STRATEGIC BUSINESS MODEL (Plan/Future Story/Hypotheses) FOR BUSINESS MODEL GENERATION BOOK PROJECT D
Key Partnerships
- The Movement (Design) - Ning Platform; Amazon.com - 3rd Party Logistics Company

N
Channels
- Hub Members - Word of Mouth; Guerilla Mrktng - Businessmodel.com

A
Value Proposition
- Visual, Practical, and Beautiful Handbook for Business Model Innovators - Co-creation of a Potential Bestseller - Personalized Books for Companies and Their Customers - Bus. Model Inno

Key Resources
- Blog and Online Visibility - Business Model Hub - Powerful Methodology

Customer Relationships
- Businessmodelhub.com - Business Model Event (Amsterdam)

Customer Segments
- Visionaries; etc. - Entrepreneurs - Companies

Key Activities
- Content Production - Hub Management - Guerilla Mrktng

* Revenue * Cost

SUPPLY INFRASTRUCTURE

DEMAND INFRASTRUCTURE

OFFER/VALUE

Design
(How?)

Needs
(What?)

Aspirations
(Why?)

Source: Based on Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam: Modderman Drukwerk.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Strategic Business DNA Dashboard for Business Model Generation Book


Business DNA Question: What are game-changing designs, needs, and aspirations for the business visualization industry?
BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends Royalties

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Osterwalder & Pigneur Core Team Members Cocreators (Other Hub members) Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics Co-creation Of Bestseller Content Production; Hub Management Guerilla Marketing and Word of Mouth Customized Versions

Customer Relationships (CR)


Output: Product/ Service Visual, practical, and beautiful handbook Personalized books for companies and their customers Free/ Paid: Adv.

Channels
(CH) Retailers/ Channels/ Distributors Blog; Word-ofmouth by Hub members Websites Businessmod elgeneration; Amazon; Bookstores

Customer Segments (CS)


Customers/ Audience

Business Model Generation Book

The Movement (Design) Ning.com Amazon. com 3rd Party Logistics

Visionaries Gamechangers Challengers Entrepreneurs Executives Consultants Academics Companies Hub Membership Fees

DELIGHT: Revenue (R$)

PAIN: Cost (C$)

Design

Printing

Content Production

Distribution

SHARED VALUE (PROPOSITION/VP): Co-creation of Potential Bestseller (Contains Co-creators); Simpler Business Model Innovation

Source of Information: Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

SWOT Analysis for Business Model Generation Book


Business DNA Question: What are game-changing designs, needs, and aspirations for the business visualization industry?
BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Osterwalder & Pigneur Core Team Members Cocreators (Other Hub members) Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics Co-creation Of Bestseller Content Production; Hub Management Guerilla Marketing and Word of Mouth

Customer Relationships (CR)


Output: Product/ Service Visual, practical, and beautiful handbook Personalized books for companies and their customers

Channels
(CH) Retailers/ Channels/ Distributors Blog; Word-ofmouth by Hub members Websites Businessmod elgeneration; Amazon; Bookstores

Customer Segments (CS)


Customers/ Audience

Business Model Generation Book

The Movement (Design) Ning.com Amazon. com 3rd Party Logistics

Visionaries Gamechangers Challengers Entrepreneurs Executives Consultants Academics Companies

S: Strengths

W: Weaknesses

O: Opportunities
T: Threats

Source of Information: Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Benchmarking for Business Model Generation Book


Business DNA Question: What are game-changing designs, needs, and aspirations for the business visualization industry?
BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Five Forces of Competn Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Content/ Publ. Deal Osterwalder & Pigneur Core Team Members Cocreators (Other Hub members) Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics Writing Co-creation Of Bestseller Content Production; Hub Management Guerilla Marketing and Word of Mouth

Customer Relationships (CR)


Output: Product/ Service Book Visual, practical, and beautiful handbook Personalized books for companies and their customers

Channels
(CH) Retailers/ Channels/ Distributors Publisher/ Retail Blog; Word-ofmouth by Hub members Websites Businessmod elgeneration; Amazon; Bookstores

Customer Segments (CS)


Customers/ Audience

Traditional Book Publishing Business Model Generation Book

Good Publisher The Movement (Design) Ning.com Amazon. com 3rd Party Logistics

Readers Visionaries Gamechangers Challengers Entrepreneurs Executives Consultants Academics Companies

Delight: (+) Pain: (-)

Source of Information: Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Balanced Scorecard Perspectives for Business Model Generation Book


Business DNA Question: What are game-changing designs, needs, and aspirations for the business visualization industry?
BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Osterwalder & Pigneur Core Team Members Cocreators (Other Hub members) Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics Co-creation Of Bestseller Content Production; Hub Management Guerilla Marketing and Word of Mouth

Customer Relationships (CR)


Output: Product/ Service Visual, practical, and beautiful handbook Personalized books for companies and their customers

Channels
(CH) Retailers/ Channels/ Distributors Blog; Word-ofmouth by Hub members Websites Businessmod elgeneration; Amazon; Bookstores

Customer Segments (CS)


Customers/ Audience

Business Model Generation Book

The Movement (Design) Ning.com Amazon. com 3rd Party Logistics

Visionaries Gamechangers Challengers Entrepreneurs Executives Consultants Academics Companies

Financial Perspective

Customer Persp.

Process Persp.
Learning Persp.

Source of Information: Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Business DNA Management for Business Model Generation Book


Business DNA Question: What are game-changing designs, needs, and aspirations for the business visualization industry?
BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Osterwalder & Pigneur Core Team Members Cocreators (Other Hub members) Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics Co-creation Of Bestseller Content Production; Hub Management Guerilla Marketing and Word of Mouth

Customer Relationships (CR)


Output: Product/ Service Visual, practical, and beautiful handbook Personalized books for companies and their customers

Channels
(CH) Retailers/ Channels/ Distributors Blog; Word-ofmouth by Hub members Websites Businessmod elgeneration; Amazon; Bookstores

Customer Segments (CS)


Customers/ Audience

Business Model Generation Book

The Movement (Design) Ning.com Amazon. com 3rd Party Logistics

Visionaries Gamechangers Challengers Entrepreneurs Executives Consultants Academics Companies

MODEL (Plan)

PROTOTYPE (Do)

MEASURE (Check)
LEARN (Review)

Source of Information: Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Customer Development for Business Model Generation Book


Business DNA Question: What are game-changing designs, needs, and aspirations for the business visualization industry?
BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Osterwalder & Pigneur Core Team Members Cocreators (Other Hub members) Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics Co-creation Of Bestseller Content Production; Hub Management Guerilla Marketing and Word of Mouth

Customer Relationships (CR)


Output: Product/ Service Visual, practical, and beautiful handbook Personalized books for companies and their customers

Channels
(CH) Retailers/ Channels/ Distributors Blog; Word-ofmouth by Hub members Websites Businessmod elgeneration; Amazon; Bookstores

Customer Segments (CS)


Customers/ Audience

Business Model Generation Book

The Movement (Design) Ning.com Amazon. com 3rd Party Logistics

Visionaries Gamechangers Challengers Entrepreneurs Executives Consultants Academics Companies

Customer Discovery

Cust. Validation

Cust. Creation
Company Building

Source of Customer Development Phases : Blank, S. (2007) The Four Steps To The Epiphany. USA: Quad/Graphics.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Program for Business Model Generation Book


Business DNA Question: What are game-changing designs, needs, and aspirations for the business visualization industry?
BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Osterwalder & Pigneur Core Team Members Cocreators (Other Hub members) Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics Co-creation Of Bestseller Content Production; Hub Management Guerilla Marketing and Word of Mouth

Customer Relationships (CR)


Output: Product/ Service Visual, practical, and beautiful handbook Personalized books for companies and their customers

Channels
(CH) Retailers/ Channels/ Distributors Blog; Word-ofmouth by Hub members Websites Businessmod elgeneration; Amazon; Bookstores

Customer Segments (CS)


Customers/ Audience

Business Model Generation Book

The Movement (Design) Ning.com Amazon. com 3rd Party Logistics

Visionaries Gamechangers Challengers Entrepreneurs Executives Consultants Academics Companies

Week 1

Week 2

Week 3
Week

Source of Information: Osterwalder, A.; Pigneur, Y. (2009) Business Model Generation. Amsterdam.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

TEMPLATES

THE BUSINESS DNA MAP 100,000ft Classic Storyboard


Business DNA Question:

D
Offer/Positioning/Advertisements; PRODUCT DELIVERY/MAINTENANCE/COST

Product/Solution

Customer Problems/Issues

Result

Feedback/Attention/Interaction/ Delight/Trust/Love/Desire/Loyalty; ENQUIRY/ORDER/PAYMENT/REVENUE

Design
(How?)

Needs
(What?)

Aspirations
(Why?)

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Template: BUSINESS DNA DASHBOARD 100,000ft Swimlane Storyboard


Business DNA Question: Stage in Lifecycle (S-Wave): .............................. Business DNA Item (Storyboard) Date: ..

Design

Needs

Aspirations

Inside the Enterprise - Product Development

Outside the Enterprise - Customer Development

- Vision Management

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Template: BUSINESS DNA DASHBOARD for Profitability 100,000ft Grid Storyboard


Business DNA Question: Stage in Lifecycle (S-Wave): .............................. Business DNA Profitability (Storyboard)
Description

Date: ..

Design

Needs

Aspirations

Inside the Enterprise - Product Development

Outside the Enterprise - Customer Development

- Vision Management

DELIGHT: Benefit or Revenue (+) PAIN: Cost (-) Value or Profit

Total Benefit or Revenue:

Total Cost:

Total Profit:

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Template: SWOT ANALYSIS ON BUSINESS DNA DASHBOARD 100,000ft Grid Storyboard


Business DNA Question: Stage in Lifecycle (S-Wave): .............................. Business DNA SWOT Analysis (Storyboard)
Description

Date: ..

Design

Needs

A
Result

Aspirations

System

Supersystem (Environment)

CURRENT SITUATION

S: Strengths

Overall Strength:

W: Weaknesses FUTURE SITUATION O: Opportunities T: Threats

Overall Weakness: Overall Opportunity: Overall Threat:

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Template: BALANCED SCORECARD PERSPECTIVES ON BUSINESS DNA DASHBOARD


Business DNA Question: Stage in Lifecycle (S-Wave): .............................. Business DNA Balanced Scorecard (Storyboard: Measures)
Description

Date: ..

Design

Needs

Aspirations

Inside the Enterprise - Product Development

Outside the Enterprise - Customer Development

- Vision Management

Financial (Investor) Perspective Customer Perspective Process Perspective To satisfy our shareholders and customers, what business processes must we excel at? To achieve our vision, how will we sustain our ability to change and improve? To achieve our vision, how should we appear to our customers?

To succeed financially, how should we appear to our shareholders?

Employee (Learning) Perspective

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Blank Template: Strategic Business DNA Dashboard 50,000ft


Business DNA Question:

BUSINESS DNA

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP:

TOOL/MODEL:

SEMPORCES Genes (Universal System Logic)

Suppliers/ Inputs

Employee/ Actors/ Culture/IP

Machinery/ Props/ Infrastructure

Process/ Strategy/ Tactics

Output: Product/ Service

Retailers/ Channels/ Distributors

Customers/ Audience

Environment

Description

DELIGHT:

PAIN:

SHARED VALUE (PROPOSITION):

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Strategic Business DNA Dashboard for Business Model Canvas


Business DNA Question:

BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics

Customer Relationships (CR)


Output: Product/ Service

Channels
(CH) Retailers/ Channels/ Distributors

Customer Segments (CS)


Customers/ Audience

Description

DELIGHT: Revenue (R$)

PAIN: Cost (C$)

SHARED VALUE (PROPOSITION/VP):

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

SWOT Analysis on Strategic Business DNA Dashboard


Business DNA Question:

BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics

Customer Relationships (CR)


Output: Product/ Service

Channels
(CH) Retailers/ Channels/ Distributors

Customer Segments (CS)


Customers/ Audience

Description

S: Strengths

W: Weaknesses

O: Opportunities
T: Threats

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Balanced Scorecard Perspectives on Strategic Business DNA Dashboard


Business DNA Question:

BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics

Customer Relationships (CR)


Output: Product/ Service

Channels
(CH) Retailers/ Channels/ Distributors

Customer Segments (CS)


Customers/ Audience

Description

Financial Perspective

Customer Persp. Process Persp. Learning Persp.

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Business DNA Management on Strategic Business DNA Dashboard


Business DNA Question:

BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics

Customer Relationships (CR)


Output: Product/ Service

Channels
(CH) Retailers/ Channels/ Distributors

Customer Segments (CS)


Customers/ Audience

Description

MODEL (Plan)

PROTOTYPE (Do) MEASURE (Check) LEARN (Review)

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Customer Development Phases on Strategic Business DNA Dashboard


Business DNA Question:

BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics

Customer Relationships (CR)


Output: Product/ Service

Channels
(CH) Retailers/ Channels/ Distributors

Customer Segments (CS)


Customers/ Audience

Description

Customer Discovery

Cust. Validation Cust. Creation Company Building

Source of Customer Development Phases : Blank, S. (2007) The Four Steps To The Epiphany. USA: Quad/Graphics.
Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Program for Strategic Business DNA Dashboard


Business DNA Question:

BUSINESS DNA

D
Key Partners (KP)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

BUSINESS MODEL CANVAS


SEMPORCES Genes (Universal System Logic)

Key Resources (KR)


Employee/ Actors/ Culture/IP Machinery/ Props/ Infrastructure

Key Activities (KA)


Process/ Strategy/ Tactics

Customer Relationships (CR)


Output: Product/ Service

Channels
(CH) Retailers/ Channels/ Distributors

Customer Segments (CS)


Customers/ Audience

Description

Week 1

Week 2 Week 3 Week

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

APPENDIX

THE ZOOMABLE BUSINESS DNA MAP: Examples


Tools for Business Model Visualization, Organization, Management, and Presentation

Level (Storyboard)
200,000ft 100,000ft (Visionary)

Description of Business DNA Map or Storyboard (Checklist)


Industry Value Chain Analysis (Genome); Business Value System (Network) Systems View of Business DNA Map; Key Functional Departments; Business DNA Dashboard; User-Centered Design; IDEOs Human Centered Design; Plan-As-You-Go; Lean Startup Strategy; Strategy Statement; Balanced Scorecard; Strategy Map; Four Box Model Framework; Lean Startup One Page Business Plan SEMPORCES Chain (Sequence of Genes); Business Model Canvas; Lean Canvas Enterprise Value Chain Customer Development Open Services Value Chain; Traditional Business Plan

No. of Main Topics


3

90,000ft 70,000ft 50,000ft (Strategic) 40,000ft 10,000ft (Tactical) 5,000ft

4 5 9 12 14 16

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Overview: BUSINESS DNA DASHBOARD FOR ZOOMABLE BUSINESS MODEL CANVAS


Business DNA Question: Stage in Lifecycle (S-Wave): .............................. Business DNA Item (Storyboard)
Description

Date: ..

Design

Needs

Aspirations

Inside the Enterprise - Product Development


Supply Infrastructure

Outside the Enterprise - Customer Development


Demand Infrastructure

- Vision Management
Offer

Value
VISIONARY Perspective - Visionary Business Model (Goals and Objectives) STRATEGIC Perspective - Business Model Canvas (Strategies; Hypotheses) OPERATIONAL Perspective - Business Model Scorecard (Key Performance Indicators) Partner Performance Resource Performance Activity Performance Customer Performance Offer Performance Financial Performance Key Partnerships (KP) Key Resources (KR) Key Activities (KA) Channels (CH) Customer Segments (CS) Customer Relationships (CR) Value Proposition (VP) Revenue Streams (R$) Cost Structure (C$) Product Customer Result

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

Four-Box Business Model on Strategic Business DNA Dashboard


Business DNA Question:
BUSINESS DNA

D
Key Resources (1)
Suppliers/ Inputs

DESIGN BLOCK (Inside the Enterprise)

NEEDS BLOCK (Outside the Enterprise)

N
GLOBAL ENVIRONMENT MAP: Business Model Environment (BME)
Market Forces Industry Forces Macroeconomic Forces Key Trends

FOUR-BOX BUSINESS MODEL


SEMPORCES Genes (Universal System Logic)

Key Resources (2)


Employee/ Actors/ Culture/IP Machinery/ Props/ Infrastructure

Key Activities
Process/ Strategy/ Tactics

Key Resources (3)


Output: Product/ Service

Key Resources (4)


Retailers/ Channels/ Distributors Customers/ Audience

Description

PROFIT FORMULA

DELIGHT: Revenue PAIN: Cost

SHARED VALUE (PROPOSITION):

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

30 APPLICATIONS OF BUSINESS DNA MAP


Business DNA Question:

Business Concept (Idea/Vision) Dev., Testing, and Validation Pitching of Business Projects One-Minute Business Model One-page Business Plan Strategy Mapping Value Curve Mapping Business Strategy Design:
Low Cost Strategy; Differentiation Strategy; Blue Ocean Strategy; Disruptive Innovation Strategy

Value Chain Modeling/Profiling Value Chain & Industry Analysis Value Chain Optimization Value Chain Innovation

Business Model Mapping & Analysis Business Model Innovation Business Value Engineering Financial Planning & Budgeting Process Mapping: SIPOC Root-cause Analysis Fishbone Diagramming Benchmarking

ITENN
BUSINESS DNA MAP:
A Platform for Universal Strategic Planning and Performance Management

Value Innovation: Products/Ads Visual Risk/SWOT Analysis

Environmental/Situational Description and Analysis Performance Management, for example, using the Balanced Scorecard Total Business Intelligence

Visual Project Management Wargaming

Trade-off Analysis
Conflict Resolution

Scenarios; Decision-making
Team/Personal Development

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

BUSINESS GENOME INDEX: A Periodic Table of Elements of Business Stories & Models
Business Genomics Ontology for Universal Strategic Management and Innovation

S
Suppliers/ Inputs
Partners (Suppliers/ Materials/ Info)

E
Employees/ Culture/ IP

M
Machinery/ Tools/ Facility

P
Processes/ Goals/ Strategies
Activities (Processes)

O
Output: Product/ Service
Implicit Shared Value Proposition

R
Retailers/ Distributors/ Channels

C
Customers/ Consumers (Care/Support)

E
Environment
Society GLOBAL ENV.

S
Shared Value
SHARED VALUE (VISION: Pain/ Delight)

Key Resources

Customer Relationship Management LOCAL ENVIRONMENT

CAPABILITIES: CORE COMPETENCIES

ENTERPRISE (BUSINESS SYSTEM)

D
Design SUPPLY CHAIN (VALUE CHAIN)

N
Needs COMPETITIVE FORCES OUTPUT EXTERNAL ENVIRONMENT

A
Aspiratns COMPETITIVE ADVANTAGE RESULT (Impacts/ Effects)

INPUT

PROCESSING

BUSINESS DNA GAME

BUSINESS GENOME INDEX (Business Genome Map/Business Semantic Web/Shared Value Model)

Copyright 2010. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

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