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54 Anthropology Southern Africa, 2004, 27( I &2)

The geography of the clinic:


spatial strategies at a Western Cape
Community Health Centre

Lauren Muller
Department of Psychology, University of Cape Town, Private Bag, Rondebosch 7700
laurenm@teliiomsa.net

Clareview Community Health Centre (CHC) is a fortified primary health care facility in crisis. Gang violence, functional
inefficiency and antagonistic patient/health worker relations threaten the staffs safety and biomedical roles. 'Space' is used
here as theoretical lens to understand how these problems are spatially constructed, and how spatial structuring is used as a
strategic resource at this biomedical boundary. Principles of modern space and its disciplining effect are shown to be unevenly
realised throughout this biomedical space, and the impact of this upon social identity, meaning and embodied practices is
explored. The Trauma Unit is examined as a particularly open and vulnerable site of disordered, but creative, spatial practices
which utilise local cultural knowledge and performance. The meaning and ontology of space are described as potentially
multiple and unstable. The health centre is seen as attempting to maintain and reinforce physical boundaries which have not
only functional, but also symbolic significance.

Introduction of service delivery, presuming an apolitical and inert context


The facility is changing' exclaimed the tired Sister-ln-Charge for biomedical and civic activity (cf Lefebvre 1991).
of Clareview Community Health Centre' (CHC), 'I no longer Despite the abstract and generalised nature of PHC pol-
do nursing duties' she says, 'I am a policeman!' The health icy, there is an implicit localisation of such services within its
centre has many problems, gangsterism has increased, there discourse. This is the frontier of biomedicine, a front-line
is 'no respect' from the community and 'most staff are think- service offered at the level of the local and particular, espe-
ing of leaving. 'Roles have gone astray', she continues, 'I am cially in more peripheral and impoverished areas. Such health
sick of people insulting me!' When asked why this situation care facilities are prime sites for the state to interface and
exists, she says this is a 'cultural, political thing'. Part of the intervene directly with poorer communities, and as such they
problem, she tells me, is the easy access to the CHC 'for are biomedical gateways to limited state resources within a
gangsters and mothers. People in Clareview abuse it, it's too politicised discourse of health service decentralisation and
convenient and free of charge. It's accessible for nonsense.'^ local participation (EyIes & Litva 1998). Following Michel
Currently there is a plethora of progressive policy that Foucault (1977), David Armstrong (1995) describes this as a
seeks to develop and improve South Africa's public health boundary or space in which modern forms of governance are
care, and in particular its primary health services, envisaged accomplished.
as the cornerstone of improved service delivery. However, This article is based on a larger ethnographic study on the
there is a growing gap between the development and imple- everyday material and spatial worlds of an embattled com-
mentation of this policy, and the poor 'delivery' and 'capacity' prehensive primary health care facility in Clareview, an urban
of public primary health care (PHC is seen as a major obstacle working class, 'coloured' township on Cape Town's Cape
in ensuring a 'healthy nation', including the prevention and Flats (Muller 1999). Clareview Community Health Centre
treatment of HIV/AIDS [Martinson, Radebe, Mntambo & Vio- (CHC) is an established and respected biomedical institution
lari 2002]). in crisis. It is caught in a set of interrelated destructive proc-
John Eyies and Andrea Litva (1998) describe how govern- esses - the internal pressures of policy change, and 'rationali-
ment health policy and legislation tend to neglect the specific sation', and the external illegality and violence endemic in
significance of place and space in its conceptualisation or parts of the Cape Flats (Muller et al 1998, C.H.S.O 2003). I
articulation of power. Thus the link between the 'where' and examine here the material interface of biomedicine and the
'how' of biomedical treatment is often severed. Local primary community, at a time when civil governance and health serv-
health care is grounded, however, in particular facilities and ice resources are threatened. This is a health service at risk,
communities, places which are not merely sites of instrumen- and therefore I ask how this space functions as a resource for
tal biomedical practice, but buildings, spaces and associated strategies of defence and resistance (Shields 1997). The spe-
social relations with particular meanings and attachment for cific insight at the heart of this study is the fragility of biomed-
individuals and communities that use and occupy them (cf ical space and its vulnerability to physical and symbolic
Harries 1996). Abstract constructions of public health care appropriation.
tend to render invisible these material and symbolic realities I undertook this study as a clinical psychologist, seeking a

1. The names of the location and CHC have been changed to protect informant identities.
2. Fieldnotes, Clareview CHC.
3. Clareview CHC had a reputation among the local health structures for productivity, cohesion and innovation.
Anthropology Southern Africa. 2004, 27( I &2) 55

practical and theoretical lens to grasp the contextual and of analysis per se, let alone as a vital constituent of biomedical
embodied aspects of, and relations between subjectivities, functioning and identity (Prior 1992). Biomedical roles and
social selves and institutions. This is missed by traditional psy- identities, primarily the binary of doctor-patient, or more
chology caught in the thrall of time and discourse rather than broadly staff and patients, structure and define the biomedical
space (cf Soja 1989). Indeed, 'space' as a viable object of encounter and their associated institutions (Good & Good
study is relatively new, especially outside the field of the 1993).
explicitly spatial sciences such as geography and architecture. Social position, including one's identity and status, can be
Spatial 'events' and anxieties therefore are hard to articulate read quite literally in a person's spatial positioning and their
in a dominant discourse in which the links between space and agency over this - as clearly attested by South African apart-
subjectivity have been largely severed. Indeed, the health heid statutes and urban design (Robinson 1995). Thus access
centre staff and patients did not talk overtly about 'space'. to certain spaces and the ability to secure such access (and
Staff spoke of messy, abusive and potentially violent patients, exclude others) can be read as a measures of social power
and the slow, seemingly irreparable loss of their closely-knit and authority, whether this be along the axes of race, gender,
staff body. Patients described long waits for treatment and class or professional or biomedical status.
insufficient and potentially rude staff.
Biomedicine is however neither unitary nor monolithic.
Henriette Moore (1996) writes of the difficulty in ethno- Local and personal contingencies shape both its form and
graphic narrative of allowing the more embodied aspects of function, constructing potent local realities in which individu-
fieldwork 'into' the narrative. Bodies occupy space, and are als attempt to construct meaning and gain access to material
the ontological grounding by which we experience being in resources (Good & Good 1993; Muller 1994). Likewise there
the world. Lefebvre (1991, quoted in Gregory 1994:405) was is no unitary biomedical patient (or health worker), as
the first to point out that, 'the body, [is] at the very heart of attested by the difference in the social construction of a local
space and of the discourse of power'. Bodies are also not cul- public, as opposed, to private health care patient (or health
turally inert, and have been encoded with rich symbolic worker) (Armstrong 1993, Swartz 1991). Thus we can begin
meaning, which in turn is used to interpret the social space it to ask: how do certain spaces produce certain types of social
inhabits in a mutually constitutive relationship between spatial identities? And, how do these social identities rebound on
practice, and structure and meaning (Moore 1996). social space in a manner that may determine, but obscures,
In order to render 'space' visible and interpretable, I vis- the relationship between a devalued and stigmatised identity
ited, recorded and sought to experience the everyday, mate- and spaces?
rial reality and practices of the health centre, and how these Michel Foucault has been a key voice in describing how
are used and interpreted by embodied social actors, largely this spatialised modern power works. He describes how spa-
the CHC staff, (cf Bourdieu 1977, Lefebvre 1991). 'Seen' tial arrangements and methods of surveillance perfected in
from this angle it soon became clear that the health centre the modern prison began to be incorporated into more open
was not merely a biomedical service point, but a living 'place' spaces such as the hospital, school and factory. This shift in
for staff, patients and the community. As such it had an alter- institutional site was possible through the perfection of a spa-
native symbolic and affective reality that drew on alternative tial technology based upon principles which enabled the pre-
social meanings and roles that humanise the functional cise control of its inhabitants who are both the objects and
machinery of biomedicine. subjects of knowledge (Foucault 1976, 1977). This quintes-
In the first section of the article therefore, I introduce sentially modern form of power is not enacted through spec-
briefly some of the ways space has been theorised, in particu- tacles of punishment upon the human body, as in 'sovereign
lar by Michel Foucualt and Henri Lefebvre. The second sec- power' (ibid), but through means which are less repressive,
tion is more ethnographic and describes these organisational more voluntary and apparently 'humane'.
realities through a spatial lens that these theorists, among Biomedical and community space are both mechanisms or
others, provide. My particular project here has been to begin reservoirs of power, and the health centre is represented
to explore space from two angles, first as an 'objective' mate- here as an arena or field of competing players and forces such
rial form or structure; sind second, how it is lived, felt and as staff, patients, local communities, state power and global
imagined, part of our personal and intersubjective scaffolding. biomedicine. This biomedical facility therefore can be envis-
Foucault has been essential in linking space, productive aged as a site of conflict which, following Bourdieu is
power and subjectivity. But it is to theorists like Lefebvre 'A "field" of antagonistic relations constantly
(1991) and Boudieu (1977) that one must turn in order to changing, requiring of its agents habituses that are
explore how social institutions continue to be produced and fluid and contextual rather than fixed, atemporal.
reproduced through social practices, and how these subjec- ideal and homogenous' (Pizanias 1996:651, quoting
tivities are managed in a less deterministic, more complex Bourdieu 1977, emphasis mine).
and rich spatial ontology.
Within a post-modern ontology, these identities and subjec-
tivities are theorised as being contingent, multiple, frag-
Biomedical space & identities mented and non-essential (Dear 1997). There is therefore a
There is a paucity of descriptive and analytic studies on bio- relationship here between the security and stability of a space
medical space, and especially the spaces of public health and the nature of the identities it 'produces', suggesting that
care.' Such space(s) are seldom investigated as a valid object unstable and fluid space could be associated with identities

I. For a rare international example, see Prior (1992).


56 Anthropology Southern Africa. 2004, 27(l&2)

which reflect this flux and insecurity (Robinson 1995). The place and the problems
Henri Lefebvre (1991) alerted us to the ontologically Clareview Community Health Centre is an unremarkable,
destabilising notion that social space could be multiple and dif- single-storey prefabricated building. It is made conspicuous
ferentiated, and different forms of social space may co-exist in only by its razor-sharp perimeter fence haloed by plastic
one physical location seemingly even in antagonistic opposi- packets. It looks like many of the larger public health facilities
tion (cf Allen & Pryke 1996). Lefebvre's understanding of mul- on the Cape Flats, with its ubiquitous security features -
tiple and differentiated spaces will be used here to guards, prison-like doors and burglar bars. There is an out-
understand the complexity of spatial meaning and structure dated sign at the entrance announcing the treatment times
within the health centre. The space of the health centre is for the 'Day Hospital' (its former name) which is now open
thus profoundly related to the formation and maintenance of 24 hours a day, offering largely 'free' comprehensive primary
the multiple social identities within It. The heterogeneous health care to a 'catchment area' far beyond the border of
nature of these identities is related to the heterogeneity of Clareview.
the spaces within (cf Lefebvre 1991; Robins 1998). The CHC is also intimately related to the built environ-
ment of Clareview which historically has its origins in the
race-based forced removals of the apartheid era. Indeed,
The task ahead
Clareview has largely maintained its working class, racially-
The bulk of the ethnographic material discussed here is designated 'coloured' identity within a divided and fortified
drawn from my time as participant observer in the CHC's city (Robins 2000). Made up almost entirely of uniform low-
Trauma Unit.' The Trauma Unit is a special place within the rise blocks of flats, its design is true to the apartheid state's
health centre and in many ways the functional centre of the racialised modernist vision. Pinnock (1984) demonstrates
facility. Open twenty-four hours a day, seven days a week, how in this environment the traditional delineation of private
the Trauma Unit is a site of persistent biomedical presence in and public spaces has been collapsed. These ambiguous pub-
the community. I spent more time in the Trauma Unit than lic spaces have become colonised by street gangs who vio-
anywhere else in the CHC. It was an accessible site of heroic, lently create and defend their territories at the expense of
exciting, dangerous action and camaraderie between staff on the local community. This perception is also held by the man-
night duty. agement of the local health district who describe Clareview
as a place where ' a sense of security and belonging is lacking
I begin by describing the situated spatial production of
and crime is rife' (CHSO 2003:3).
public health care, in particular 'the patient', within two con-
texts: the routine treatment trajectory within the CHC
proper, and that received within the Trauma Unit. These The building is our greatest fear
treatment processes occurr within a facility particularly Since the early nineties there have been complaints that the
marked by its fortification which, I shall demonstrate, ampli- health centre has been plagued by the many gangs in the
fies the pre-existent disciplining principles of modern social area.^ This has taken many forms: first staff have been injured
production (cf Foucualt 1977). I therefore seek to draw a while caught in gangwar cross-fire and more frequently, staff
relationship between the specific spatial-temporal treatment on duty have been threatened by 'gangsters', usually while
routines and the social and biomedical 'products' it creates. treating them or a member of a rival gang. In early 1996 the
These products can also be shown to produce and reproduce staff of the health centre were successful in their community
local constructions of race and class. lobbying and protest action - quite literally threatening to
close the CHC unless their security demands were
Second, I present the staff and patients at the Trauma addressed. The Provincial Health Department responded by
Unit as skilled strategists who must seek to manage poten- increasing security measures at the facility and offering coun-
tially antagonistic relationships at this largely unmediated and selling to traumatised staff.
undisciplined biomedicai interface. I ask, how do these social
In the past few years the CHC building has become pro-
actors use space as a resource to manage such interactions?
gressively more fortified. This has occurred in conjunction
And, what does this tell us about the nature of social space
with the politically generated removal of many social, racial
and the manner in which it is inhabited? (cf Lefebvre 1991).
and financial barriers, such as provision of free health care to
In asking these questions I am not seeking to demonstrate mothers and children. The health centre, as I heard one
the 'poor' practises at a particular health facility or service, patient exclaim, now looks like a 'prison'. Entrances have
but to demonstrate the essential competencies of 'good' been closed or are now guarded, walls, gates and barbed
(staff) members located in the marginal place (Garfinkel wire have been erected, and the partitioned interior reflects
1967). These embodied people must offer health care in the fortification of the exterior. Yet, despite these measures
physically unsafe and depleted environments and daily man- staff remain fearful of gang-related violence, especially in the
age the contradictions between being accessible, efficient and accessible Trauma Unit. Staff describe the health centre as an
safe. unsafe place where people 'burst in', and as a professional

1. I spent three months at the health centre on a part-time basis, July to September 1997, although ongoing contact and visits continued
until December 1997. This article has also been informed by my continued engagement with the broader Community Health Services
Organisation (CHSO) between 1999 and 2001. Recent reports from the CHSO have indicated that the problems discussed here have
persisted or indeed deteriorated (CHSO 2003).
2. According to staff, in the vicinity of the health centre gangs include the 'Nice Time Kids', 'Backstreets', 'Mongrels', 'Americans', Sewe
Lewes ('Seven Lives'), 'Vultures', 'Laughing boys', Bokkies, 'Wildcats' and 'Hard Livings'.
Anthropology Southern Africa, 2004, 27( I &2) 57

nurse commented, 'the building is our biggest fear'. Dressings room, waiting at each 'to be seen'. Thus there is -
Verbal and physical abuse from patients (and staff) did not or should be - a visible congruence between where the
occur everywhere within the health centre. It was not gener- patient is in the building and their stage in the treatment
alised. It occurred in specific sites which had become socially process. This congruence between physical location and bio-
marked as danger zones. These sites were the more public medical function occurs as biomedical spaces have become
areas, this includes waiting rooms and corridors outside key encoded with specific biomedical tasks and routines.
clinical areas such as the 'Prep[aration]' room and the Phar- Ordered and efficient flow through the health clinical spaces
macy, and the entire 24 hour Trauma Unit. activates these spaces to undertake their clinical function (cf
Abuse at the health centre is not only contingent on Cammock 1981; Cox & Groves 1990).
where you are, but who you are. Abuse was directed at some Controlling the movement and route of the patient
staff members more that others, for instance doctors tend to through the CHC, space therefore is an essential disciplinary
be less exposed than nursing or domestic staff. Different staff component. Like Massey (1996:239), we can assert that 'dif-
members therefore have a hierarchically determined rela- ferent social groups have distinct relationships to ... social
tionship to various forms of biomedical 'dirt' and violation (cf mobility: some people are more in-charge of it than others
Hart 1991; Weiss 1993). Nurses are vulnerable as theirs (like are'. Thus, we are able to link power within the CHC to con-
the cleaners) is a more proximal, mediating relationship with trol of mobility, and also the right to occupy and traverse sta-
patients and their bodies (Littlewood 1991). As one sister tus-inscribed territories. The movement of the patient
complained, 'If doctor is slow ... if patients get excited ... the through the CHC space is marked not only in space but also
nurse gets the blame'. time, creating specific 'spatial-temporal rhythms' (Dear
The Centre's general assistants (largely domestic work- 1997:56, quoting Lefebvre 1991) that structure the patients'
ers) have another mundane narrative of abuse at the CHC. and staffs routines. Therefore, routinised movement through
They bemoan 'onbeskofte' (rude) patients and their conflict formal space acts like embedded clinical protocols or rules
with (waiting) patients, who litter and 'mess' in the public (Giddens 1984). These may enable relatively junior and unsu-
areas. The general assistants locate the problem elsewhere, pervised biomedical staff to undertake routine clinical proce-
however: dures, such as urine testing and blood pressure readings, and
'The way the doctor talks to the patients, the tone sequentially insert these in a biomedically meaningful manner
he uses! Dissatisfied, because of the conditions they in the treatment trajectory. Thus, Bourdieu could state that
[doctors] work under. And now they take it out on 'movement through constructed space ... acts as a mnemonic
the patients ... now the patients are even more ill and helps to build up practical mastery of these same
when they go home!' schemes' (Moore 1996:84). At the same time these routines
fix the biomedical 'reading' of such space and therefore act
The spatial production of public health care dialectically to produce biomedical space (cf Lefebvre 1991).
Biomedical practice places at its centre the physically intimate It is therefore, following Foucault (1997), not coincidental
encounter between the patient and health worker (Foucault that this disciplined choreography of movement between dis-
1976). An encounter which, according to biomedical archi- crete spatialised functional 'stations' resembles a factory con-
tectural criteria, should occur within an environment that veyer belt or assembly line (Hagerstrand 1975 in Giddens
'allows for privacy, confidentiality and dignity' (Valins 1993:9). 1984). Goffman (1968) called this 'people processing', a hall-
There is a qualitative difference, however, between a medical mark of modern efficiency and bureaucracy, and therefore
consultation at community health centres such as Clareview the control of such a trajectory is an essential component of
CHC and a visit to a private general practitioner (cf Cam- the health centre's functional efficiency.
mock 1981, Wiles & Higgens 1996). The first difference is the The net result of these spatial practices however, is a frag-
degree of prescribed mobility required for a patient to mented medical encounter, which on a relational level, frac-
receive public health care. The key hallmark of ambulatory tures meaningful continual interpersonal contact between
care, as opposed to a hospital consultation, is the mobility of health worker and patient, emphasising the technical and
the patient (Prior 1992). Key components of health facilities task-orientated aspects of care. Patients' subjective accounts
for such patients is the clear and rational 'flow, or circulation' of public health reinforce this observation: medical care is
of patients (Cammock 1981; Cox & Groves 1990; Valins impersonal, authoritarian, mechanistic and often public (cf
1993). Design criteria also state that this flow should occur Comaroff 1981; Rhodes 1991; Wiles & Higgins 1996). Lorna
within differentiated 'territories', namely 'staff, public and Rhodes (1991) has described similar biomedical distancing
patient care' for, 'the more clearly the building can reflect this devices which facilitate impersonal treatment where maxi-
distinction the better it will meet the needs of both groups' mum patient mobility 'through the system' is the hallmark of
(Cammock 1981, quoted in Valins 1993:23). public health efficiency for the poor and vulnerable. Rhodes
The trajectory of the patient at Clareview begins at the noted that such systems produce and reproduce specific
Reception area, where she or he receives a file and begins types of marginal and muted subjects.
their patient 'career' in the system (Weir 1977). After waiting
and being processed at the initial reception administrative Securing modern space
area', the mobile patient must move from one designated The medical technology in the health centre does not consist
clinical area to another, such as the Prep[aration], Injection or of 'high tech' medical equipment or procedures, but com-

I. At times the task of the reception area is not only to facilitate patients entry, but more crucially, to limit, or even restrict it. This Is a
means of policing the biomedlcal gateway to limited health resources (cf Rhodes 1991).
58 Anthropology Southern Africa, 2004, 27(l&2)

prises of mechanisms for spatially ordering people to produce ment Room and corridors that double as a patient waiting
particular types of biomedical outcomes. Thus 'the patient' room. Structurally the Trauma Unit is one wing of the build-
can be said to be spatially produced through such practices, a ing and its entrance is located within the CHC.
'product' contingent upon the specific type of practices asso- The Unit functions both as a conventional out-patient
ciated with public health care. Space therefore, defines and health centre and an emergency or trauma unit, but in the
concretises, makes immanent and 'real' the relationships mythology of the health centre it is the emergency patients
between people and things (Lefebvre 1991). The health cen- that hold centre stage.' It is here that the public health service
tre space therefore is adapted to the key social binaries of must respond to the frequent acts of violence (criminal and
public/private, mobility/immobility, staff/patients, doctor/ domestic) in the community. Staff emphasise this as the site
nurse and clinical/non-clinical staff (Hart 1991; Rhodes 1991). where wounded and threatening 'gangsters' must be treated,
Corridors and waiting rooms have always had an ambigu- often in the lonely hours of the night. This is the space in
ous status within biomedicine and as such are always ripe for which a professional nurse had recently been 'traumatised' by
appropriation by 'the public' or 'community' (cf Harries a 'threatening' weapon-wielding man, 'a gangster'. She
1996). These spaces are the activity areas for the domestic described the Unit as 'a hell', a 'dreadful place', especially on
cleaning staff, and, as such, may not be included in the clinical weekends. She wished she could leave the CHC and the pub-
topography (Harries 1996; Young 1989). Throughout the lic health services completely.^
CHC these public spaces are the prime sites of mundane This space therefore has strong emotional and symbolic
abuse and antagonisms between staff and the waiting public/ resonances and is the most unsafe space in the health centre.
patients. This behaviour is seldom demonstrated within the It never closes and never seems to refuse a patient, etching
clinical areas of the health centre (with the exception of the its constant accessibility onto the routines and adjoining
Trauma Unit). In these public areas, patients and their spaces of the health centre. In discussion with staff it
'escorts' tend to crowd noisily or wait; where staff cannot becomes clear, however, that it is not the unauthorised entry
'allocate' or move patients and where 'bottlenecks' are here per se that is the problem. The dominant account among
formed. These spaces can be read as dysfunctional precisely the staff is that the health centre is too open to the wrong
because of their failure to achieve the key principles of mod- kinds of people. It is, in the words of the Sister-in-charge cited
ern spatial technology, namely the creation of an ordered dis- in the epigraph to this paper, 'too open' to 'mothers and
tribution of visible, individualised bodies (Foucault 1977). gangsters. It is accessible to nonsense'.3
Staff and management at the health centre have imple-
mented spatial strategies to address these problems. Spatial usage and design
Guarded gates have been installed to limit the flow of patients The Trauma Unit is entered through a large, wide door
into the interior of the health centre. They are also located at which is usually kept open, the space therefore is highly visi-
key sights of surveillance - the reception area and the Sister's ble from the corridor. Access is not strictly controlled, for
office. The placement of gates creates partitions and barriers instance family members will enter the Trauma Unit and ask
which reduce the development of crowds of unruly people. questions of the nurse or doctor. What is striking here are
Disciplining power, as Foucault (1977) noted, acts by dis- the variety of activities that occur simultaneously or at differ-
sipating and dividing the many - reducing unlavt^ul circula- ent times in the same, relatively small space. Spaces here are
tions and conglomerations - under the auspices of visibility multi-purpose, although there have been some attempts to
and bureaucracy. It seeks to create 'calculated distributions' create specific treatment stations such as the waiting and
of people in such a way that they became predictable and treatment areas, or clerical desk and examination bed. In
governable (ibid 219). Thus the security features are not just practice these distinctions usually collapse, along with the
a means to defend biomedical staff and property, but are an norms of privacy or the safe binary between the public out-
attempt to reinforce the CHC's capacity to function accord- side and the patients within.
ing to modern productive criteria. Biomedical products The doctor's examination generally occurs in a partially
include biomedical roles, tasks and crucially, biomedical curtained-off examination area, although patients could be
meaning. In this health centre, the use of prison-like gates has examined in all areas of the room, even the corridors. Privacy
enhanced this institutional capacity, but destabilised the bio- is often elusive and the clinical interview is frequently inter-
medical definition of the space - it appears more like a rupted, either by another patient or a staff member who
'prison' than a health centre. Thus the clinical spaces of the must access the only telephone located in the examination
'coloured' poor potentially reinforce the criminal and 'other- area. Thus it is a site where the boundaries between health
ing' construction of these spaces. Identities and communities. clinical, public and administrative spaces are more fluid, and
the separation between Cammock's biomedical 'territories'
The Trauma Unit is also not fully achieved. The Trauma Unit therefore is often
Originally designed as a surgery recovery room, the Trauma noisy, chaotic and disordered.
Unit is small and makeshift. It consists of five rooms including 'The security guard appears to be busy trying to
storage, toilets, neubulizing room, staff 'tearooms', the Treat- manage the growing numbers of angry patients

1. In reality emergency patients only constitute about half of those patients seen here.
2. Betv^een December 1996 and the beginning of October 1997, eleven staff (out of a total of thirty) left the health centre. The desire to
leave is a refrain to most biographies offered by the staff.
3. Statistics at the health centres indicate that there had been an increase of over one hundred percent of children seen between 1996-
1997 (Routine CHSO data). This put a major burden on the service's already strained capacities.
Anthropology Southern Africa, 2004, 27(l&2) 59

outside. The room is getting full of people, so that diseased patients, while the 'damaged' patients (stab victims,
the doctor orders the patients' escort outside. car accidents, broken bones etc) are treated in the public
There are no quiet places for any form of private space. In particular, injured men who staff could perceive as a
interview, and staff voices are being raised to speak potential criminal threat are always seen to be treated in the
above the growing noise.'' visible areas of the Trauma Unit.^ These multiple levels of vis-
The trauma area has installed security guards to assist with ibility and surveillance are the greatest security asset for staff
the control of patients and presumable violent threats within who manage potentially antagonsitic relations in the public
this area. It Is clear that the social sanction and privilege of gaze. Treatment in this area always has an audience over and
biomedicine is perceived as insufficient protection for lonely above the doctor-patient (or nurse-patient) dyad.
staff in this vulnerable place. Staff feel most unsafe in the eve- This visibility is not simply Foucault's unidirectional gaze
nings, especially over weekends when the number of crime where the patient 'is seen, but he does not see; he is the
and violence-related emergency cases increases (CHSO object of information, never a subject in communication'
2003). Throughout the evenings and busy weekends the (Foucault 1977:200). Rather this is a mutual visibility in which
space seems to become even more informal and the unit is both parties participate, often in surprising and unexpected
also a place of laughter and chaos. From my notes: ways. Thus with an audience, nursing staff in particular, were
'There are explosions of laughter from the corridor observed boldly confronting the very young men they spoke
which the Sister joins in. A woman comes in having of fearfully in the tea room. In the Unit bleeding, punctured
been bitten by a dog. The files are in a jumble on and often half-naked bodies are public displays of the effects
the table and the staff do not know whose Tile of violence for all to see. Their treatment is marked by the
belongs to whom!' ^ bustle of chiding nurses and often the dramatic performances
The Trauma Unit is clearly at times a muddle of people, roles of those undergoing procedures.
and objects, and bears little resemblance to biomedical order. "'£k is die Wet hier" [I am the Law here]. Sister T.
Likewise, treatment procedures are often unconventionally scolds the young man. Later the 'gangster' returns.
undertaken by either junior or domestic staff who seem He has missed his place in the queue. Sr T angrily
adept at both teamwork and an innovative use of limited informs him "Jy loop op en af. Op en af." [You walk
resources to offer emergency care. The most remarkable up and down! Up and down]. "Isjy bang?" [Are you
feature of the Trauma Unit is its capacity to function at all afraid?] she asks with mock concern, for perhaps,
with such limited resources and evidently, high patient utilisa- she laughs, 'they' [rival gangsters] are waiting for
tion. It could be argued that is able to offer this service pre- him at the entrance.' *
cisely due to its 'rule breaking' and disorganisation which
This playful but strategic assumption of the 'Scolding Mother'
reach spectacular heights during the frontier times of nights,
or indeed the gang power of 'Die Wet' ^ is facilitated by the
weekends and the festive season (cf Garfinkel 1967; Rhodes
dramatic illusion and ludic reality of the stage (Fabian 1990).
1991). Staff appear to be constantly battling to control mobil-
Jensen & Turner (1996) describe how within the home, way-
ity and to set spatial limits, and to define and redefine who is
ward sons are never represented as real gangsters; they exist
legitimate and belongs.
'out there' in the street. Within their home they are simply
The nurses also scold patients who are just disobedient sons. Mothers, who often tend to head matriar-
"walking in" and they tell them to "gaan terug na die chal households, have been observed to physically assault and
bankV [Go back to the bench!]. The telephone on scold their disobedient sons within the public spaces of
the wall is ringing and we are all having to talk above nearby Heideveld. Within this often sentimentalised dyad of
the noise. The clerk rushes in and looks harassed: mother-and-son, grown and otherwise violent men submit to
"The mothers are looking at me ugly", she says. She this abuse within the home without retaliation or much
is trying to screen the more severe cases, there are resistance (Jensen 1998, personal communication). Thus, by
seven children still to be seen and another adopting a mother-son stance, Sr T has articulated a set of
seventeen people outside the door.' ^ responses and dispositions from home and family which are
locally protective of women within an otherwise violent com-
Theatres, performance and recreating the home munity (cf Bourdieu 1977').^ Furthermore, by displaying her
Few patients received traditional private examination and power over this young man, Sr T is at once conquering this
treatment in the Trauma Unit. These tend to be the sick or (seemingly harmless) 'gangster' in a public ritual of humiliation

1. Fieldnotes, Trauma Unit, Saturday afternoon.


2. Fieldnotes, Night duty. Trauma Unit.
3. For example general assistants often play an active role in assisting with clinical tasks. I also observed nursing staff innovatively making
a temporary splint for an injured child from a cardboard box (when no other material was available).
4. Fieldnotes, Trauma Unit, Saturday afternoon.
5. This is a gendered positioning as I observed 'damaged' women, survivors of physical and sexual abuse, being examined in the privacy of
a curtained-off area.
6. Fieldnotes, Trauma Unit.
7. 'Die Wet' is not just any law, but a local term used to describe the most feared law within the gangster structure and hierarchy. 'Die
Wet' is precisely most feared as it pronounces guilt, and a mysterious ruthless punishment within the prison-based gangster court of
law, die Kring (the Circle). Oensen & Turner 1996).
8. The majority of the professional staff at the CHC live in middle-class neighbourhoods away from suburbs such as Clareview or Heide-
veld. Thus part of their professional competencies has included specific learned local cultural roles and discourses.
60 Anthropology Southern Africa. 2004, 27(l&2)

which asserts her moral and spatial control of the facility ter- The staff at Clareview CHC were not ubiquitous biomed-
ritory for all to see. ical agents, but people located in a particular time and place.
A medical or emergency consultation in this Unit, there- As a group and individually they masterfully juggled their pro-
fore, differs from that of a regular patient at the CHC. The fessional, class, ethnic and individual roles to produce a rich
treatment trajectory is shorter, less fragmented and regi- variety of identities or subjectivities to suit their needs and
mented, and like other 'danger' zones of the health centre, context (cf Robinson 1995). For the staff and patients living
the modern spacing (and accompanying discursive) technol- and working in the health centre, this place consists of multi-
ogy is incomplete. The clinical consultation with a doctor or ple symbolic systems, namely that of biomedicine and the
nurse therefore is less mediated, more direct. This clinical more unruly world of the home, family and street (Harries
intimacy has multiple dangers, including the loss of the inter- 1995; Young 1989). Social space, according to Lefebvre
personal distance required for 'efficient' health care (Good & (1991) acts as a mediator between these different, and some-
Good 1993),' and the exposure of medical staff to security times contradictory, social orders, levels and ontological
risk. However, there are other kinds of risks destablising the realms (cf Jensen & Turner 1997; Young 1989). These realms
traditional staff and patient power relations. Yet, as I have are complex and interact spatially in a manner which requires
begun to show, staff (and patients) seem to use the theatrical ongoing redefinition and contest, and which defies the appar-
nature of this undisciplined space to situationally enact their ent stability of physical boundaries (Harries 1995; Young
social dominance or submission. But 'where' does this behav- 1989). Foucault {\977) and Bourdieu (1977) however, have
iour 'come from' and what does it tell us about the complex cautioned against naive notions that such symbolic worlds
ontological reality that makes up this blomedical space. may escape the effects and productive utilisation of power. It
is necessary therefore to return to questions of power and
authourity and the form this may take in the disordered but
Places, belonging and identity creative space of the Trauma Unit.
I have described the patient's treatment process in the meta-
phor of a machine or factory, alienating spaces of fractured
productivity. Yet this metaphor was never consciously articu- Theatres of hell
lated by staff or patients. Representation of (biomedical) The public spacing of health clinical treatment within the
space is symbolically mute, it seeks to erase ail traces of sym- Trauma Unit may facilitate another form of didactic theatre
bolic and affective content, and seeks to be read as rational that shifts from high drama to apparent comedy, as I discov-
and functionally streamlined (Lefebvre 1991). This is the ered early one morning:
antithesis of Lefebvre's 'lived space' or representational 'It is about 3 am. Three staff members, including
space, the 'dominated' space of feeling, imagination and sym- the doctor, are speaking to a (presumably
bol, the 'hot' space of fantasy and passion (Soja 1996:68). intoxicated) stab victim with a head wound lying on
Staff, patients and the local community have, over the the examination bed. He keeps on trying to get up
years, imbued the health centre with much symbolic and and is being told to sit still by the nurse who is trying
emotional value. The centre has become a 'place', rather to clean his wound. He swears profusely, swoons
than simply uninhabited space. 'Place' is qualitatively different and pulls away as she wipes the wound and
from generic notions of space, places are 'constructed with approaches him vy^ith the suturing material. The
our memories and affections through repeated encounters scene is being watched by all the staff and two
and complex associations' (Eyies & Litva 1998:206). The most ambulance men sitting on the other examination
common trope used by the majority of the health centre staff beds. Sr G approaches him with an injection, "This
is that the health centre is their 'home', onse huis and the staff will hurt you even more if you swear at me like that"
are like a 'family'.^ Such domestic and familial tropes are one she says (or words to that effect). The nurse says
means by which the staff give meaning to the health centre as to me, "Do you see now how 'they' swear and gaan
a symbolic mechanism of place-making (cf Tuan 1977). The acn fcarry onj". I find the scene quite exciting and
home conventionally signifies the site of the family. It is the amusing. The whole episode has been punctuated
primary site or 'habitus' (Bourdieu 1977), a potent resource with (nervous?) intermittent laughter. The nurses
for acting in and understanding the world. The home is both a 'tut tut' and scold him. I am sure that they could
lived and abstract space (Lefebvre 1991), and as such, is have sutured him with less force and more
accompanied by socially prescribed roles and relations and gentleness.' ^
consensual expectations (ibid). The home and family are also It would be inaccurate to suppose that in this ribald and puni-
a physically and socially bounded phenomenon where social tive spectacle there is not the active participation of the
identity within directly related to issues of belonging and patient. The 'gangster' requires medical assistance and as
exclusion (Lefebvre 1991; Moore 1996). Social practices at such must submit to the ministrations of the staff, however
the health centre such as mutual co-operation and support rough. He, like them, adopts a staged identity in which he
among staff and parental stances towards wayward or sick performs a humorous parody of himself and stereotype of
patients, articulate with and reproduce this reality. the gangster (Jensen & Turner 1996). The gangster's parody

1. This discursive "threat" is easily counteracted by the public and noisy nature of the unit; this limits talk and thus restricts the potential
'disruption' of the clinical examination process by the patient's stories or confessions (cf Muller 1994).
2. This sense of place is most strongly articulated among the longer serving nursing and general assistance staff. I did not hear doctors (or
patients) refer to it is this manner.
3. Fieldnotes, Trauma Unit, night time.
Anthropology Southern Africa. 2004, 27( I &2) 61

is a familiar face-saving device which is read as a mocking sub- violation and defilement. This violence therefore lies at the
mission to medical, state, class, racial and even maternal extremity of a continuum of everyday abuse, including mun-
authority.' This is accomp<mied here by a degree of festival dane mess and the dehumanisatlon of patients and staff within
and carnival which is subversive in itself (cf Harries 1996). alienating spaces and treatment routines. This abuse has
Foucualt describes how historically public spectacles of become condensed into dominant accounts of extraordinary
pain have been culturally sanctioned forms by which state violence and abuse which give moral and heroic status to the
power was enacted and reproduced. Here, the infliction and stressed and disillusioned staff. Paradoxically, 'gangsters' pro-
control of physical pain have always been a potent form by vide a more predictable and morally defensible interpretative
which power has been expressed and seized in pre-modern frame for the abuse, disorder and uncategorical anxieties of
forms of governance (Foucault 1977). In sovereign power, the health centre. Staff are increasingly exposed to the com-
torture and execution function as 'opportunit[ies] of affirming munity's anger and frustration, especially from 'mothers' who
the dissymmetry of forces' (Foucault 1997:55), and become a desperately seek medical care for their children. As such they
'political ritual... [a] ceremony by which power is manifested' are both the agents and victims of ongoing structural violence
(ibid 47). The danger of such a public act of power, however, that frustrates the public's legitimate rights to health care.
was the paradoxical nature of the spectacle, the 'aspect of Therefore, it is not that the mythology and fear of the gangs
carnival in which rules were inverted, authority mocked and are not real, but rather that the various subject positions
criminals transformed into heroes' (ibid 61). This punishment within it are fluid and the boundary between 'us' and 'them'
tended to become a 'festival' (ibid I I I ) and boundaries sometimes becomes muddled (cf Pile 1996).
between these theatres of pain and insurrection are often Michel Foucault's account of historical trajectory for the
dangerously unstable. spatialisation of power has been central to my narrative. Yet I
can find little trace of an institution like Clareview Commu-
nity Health Centre within this account. Foucault's institutions
Conclusion
may be criticised for the manner in which its spatial form and
Biomedicine in general, and primary health care in particular, practices are presented as apriori, uniformly achieved tech-
have a specific spatial form which gives it a material presence nology, rather then the result of ongoing situational practices
in the world (cf Lefebvre 1991). In this article I have exam- which dialectically rebounded in institutional space (cf Lefeb-
ined the social space of a specific primary health facility In vre 1991). My experience at Clareview CHC alerted me to
terms of its ability to function as a precariously held biomedi- the extent to which institutional capacity rested upon its abil-
cal interface. I have described how the principles of modern ity to defend, govern and own Its spatial territory. Likewise
space and its disciplining effect are not uniformly realised the loss or appropriation of this territory can occur at both a
throughout this biomedical space, and the impact of this upon material or symbolic level. Its differentiation requires both
social identity and behaviour. Disciplining spatial technologies power and resources (material and symbolic), and is con-
are both the cause and effect of power. For, as Alan Feldman stantly open to challenge and resistance.
(1991:8) notes, power is not a given, but 'is contingent on the The original studies of biomedical spaces describe closed-
command of space'. Yet, I have also argued that disordered off places such as the asylum and sanatorium (cf Foucault
spaces such as the Trauma Unit are functional precisely 1977; Goffman 1973), which have their origin in the exclu-
because of their spatial and discursive 'rulebreaking' (cf Gar- sionary rituals for the containment of contagion and the con-
finkel 1967), and the multiplicity of social Identities and strat- finement and discipline of the prison. Hospitals and later
egies available in this heterogeneous space and its other forms of public institutions began to open outwards, to
undisciplined subjectivities. This apparent anomaly challenges permit, and then require, the entry and circulation of the
Michel Foucault's seemingly linear relationship between public to function. Following Foucault, this apparent open-
structural design and subjectivity, suggesting a more complex, ness has been described as an illusion, an indication of the tri-
open relationship between space, agency and consciousness. umph of biomedicine and its disciplinary practices (Armstrong
The fluidity of this space therefore is both a source of creativ- 1995; Rose 1994). For, notes Armstrong (1995:398), the hos-
ity and danger for staff, with patients replete with the name- pital can lose its walls precisely due to the effect of the 'pene-
less anxieties and forbidden pleasures of this process. tration' of 'medical surveillance' beyond the hospital into the
Narratives of gang violence and attacks punctuate nursing wider population. Thus the notion of biomedical boundaries
staffs' tales and accounts of the health centre. Such incidents is problematised and located within communities shaped by
have become emblematic of ongoing anxieties about their biomedical practices far beyond the material bounds of the
safety and the physical and spatial integrity of the health cen- clinic.
tre. But it is not only 'gangsters', but 'mothers' who cause Michel Foucualt's work has been criticised for its unre-
'nonsense' in the facility, both being unstable and recalcitrant flexive location within a western European cultural and socio-
'patient' categories, and who violate the physical, administra- economic context (Rose 1994). Likewise, implicit in the con-
tive and moral boundaries of the CHC (cf Swarte 1991). Feld- struction of primary health as 'surveillance medicine' (Arm-
man (1991:14 original emphasis) writes that 'The event is not strong 1995) are the governable spaces and communities in
v/hat happens. The event is that vi/hich can be narrated'. Violent which biomedical boundaries may dissolve in a modern
accounts appear to articulate and give legitimacy to a range of ordered medicalised society. These notions are not borne
conditions within the health centre which imply threat, loss. out by practices at this local health facility. The staff and man-

I. The doctor in this case is a white male. I do not think this performance would have differed should he not have been. The staff of the
health centre represent official biomedical and class-based authority and power.
62 Anthropology Southern Africa. 2004, 27( I &2)

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