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CAREER OBJECTIVE
To use efficiently my technical skills, problem solving abilities and my strong willingness to succeed to enhance organizations customer services and achieve business goals. ITIL V3 Certified with L2 support skills on multi-customer Linux/Oracle platform, with good incidents and problems management abilities, with more than 4 years of experience on Database installation, configuration and monitoring
CAREER SUMMARY
Personal information Name Address Telephone E-mail Nationality Date of birth Gender Status Desired employment / Occupational field Akram DRIDI
185, street Salaheddine Ayoubi, 7003, Bizerta, TUNISIA 00216 22 816 534 dri.akram@gmail.com Tunisian 13th, October 1984 Male Married
IT-outsourcing specialist
Day-to-day tasks: * HR Access environments management (HRA services and applications) * Unix and Windows systems administration (users, processes, disk space, memory...) * Oracle/SQL Server DB administration (Installations, configuration,
customizing, maintenance...) * DB and Application backup and restoration ( RMAN, SHELL scripts) * Application deployment (Web applications on Tomcat & WAS) * Change management assessment, planning and implementation * Application monitoring (hyperic, cloud monitoring) * Systems supervision (hyperic, SHELL scripts) * Incidents and problems management (ITIL processes) * Technical customer support * Technical documents writing (procedures, technical guides, handovers ) Occasional tasks: * HR Access environments installations MEA customers(prerequisites validation, DB installation, application installation, technical and functional testing, reporting) * HR Access environments duplication MEA customers (prepare destination environment, cloning environments, enabling load balancing and replication ) * Maintenance intervention ( platform stability enhancement, patch installation, problem solving ...) * Training sessions for HR Access people & customers (technical workshop about solution architecture and environments maintenance)
Employer
Type of business
Contribution on the SAS70 audit for the outsourcing platform First Intuitive Query deployment Customer 3 Suisses implementation of LDAP replication between production servers (OpenDS + Linux) Development of LDAP replication scripts (enabling, disabling, configuration: OpenDS + Linux)
Implementing of a massive data management tool (Jscape + sharpload) Installation of new enhancement patches delivered by R&D VPN access administration (Juniper) HRa Suite 7 installation, customer: magasin Gnral Tunisia, technical environment : Windows 2008 + Oracle 10g HRa Suite 7 installation, customer: Total Gabon, technical environment : Windows
October 2011
November 2011
Environment duplication, customer: Carrefour Tunisia, technical environment : Windows 2003 + Oracle 10g HRa Suite 7 installation, , customer: Groupe Alliances Morocco, technical environment : Windows 2003 + SQL Server 2005 MPS environments migration from London site to Paris site, technical environment : Linux + oracle 10g HRa Suite 7 installation, customer: NABC Morocco, partner: RH Net Morocco, technical environment : Windows 2008 + Oracle 10g HRa Suite 7 installation, customer: G4S Morocco, partner: IB Maroc, technical environment : Windows 2008 + SQL Server 2008 First HRa Suite 9 installation, customer: CIH Morocco, technical environment : AIX 6 + Oracle 10g Technical training session for CIH Morocco Environment management workshop for CIH Morocco
February 2012
April 2012
May 2012
July 2012
Preparing and implementing the production environment for Maroc telecom, technical environment : Linux + Oracle 10g + websphere Technical migration (windows 2008 32 bits to windows 2008 64 bits), customer: Oxia Tunisia, technical environment : Windows 2008 + SQL Server 2008 HRa Suite 7 release upgrade, customer: UFI Group Tunisia, technical environment: Windows 2008 + Oracle 10g HRa Suite 7 release upgrade for all outsourcing customers Web application servers migration from WebSphere to Tomcat for all outsourcing customers
November 2012
December 2012
January 2013
HRa Suite 7 environment duplication, customer : British Gaz tunisia, technical environment : Windows 2008 + SQL Server 2008 Technical migration (windows 2008 32 bits to windows 2008 64 bits), customer: Fribourg State Switzerland, technical environment : Windows 2008 + SQL Server 2008 HRa Suite 9 installation, customer: ENDA Inter Arabe Tunisia, technical environment : Windows 2008 + SQL Server 2008 First HRa Suite 9 installation with Arabic language, customer: Eastern Company Egypt, technical environment : Linux + Oracle 11g HRa Suite 9 installation, customer: STIAL Group Tunisia, technical environment : Windows 2008 + SQL Server 2008 HRa Suite 9 environment duplication, customer: Eastern Company Egypt, technical environment : Linux + Oracle 11g HRa Suite 9 environment duplication, customer: ONATEL Burkinafasso , technical environment : Windows 2008 + SQL Server 2008
February 2013
March 2013
April 2013
May 2013
HRa Suite 9 installation, customer:NAIZAK Global Engineering Systems KSA, technical environment : Windows 2008 + SQL Server 2008 HR Access V5 release upgrade, customer Lilly France, technical environment :
July 2013
Linux + Oracle 10 September 2013 HRa Suite 7 environment duplication, customer: Cimenterie Nfidha Tunisia, partner: HP Spain , technical environment : Windows 2008 + SQL Server 2008 HRa Suite 9 installation, customer Cap Gemini Morocco, technical environment : Windows 2008 + SQL Server 2008 Technical migration (windows 2000 to windows 2003), customer: Sanofi Aventis Morocco, technical environment : Windows + Oracle 8i Elaborate, with the CNSS Maroc team, a Disaster Recovery Plan process and advise about best practices for best performance
October 2013
Contribution to DRP test for outsourcing platform (prerequisite, planning, configuration, execution) HRa Suite 9 installation, customer: SNTL Maroc, technical environment : HP-UX + Oracle 11g
January 2014
Professional Trainings
June 2010 December 2010 March 2012 June 2012 December 2013 Shell scripting: Smart Future- Tunisia Managing Oracle under Linux: Oradist Tunisia ITIL V3 Foundation Certification: Advancia Tunisia Tomcat administration: Smart Future- Tunisia Oracle Database 11g: Administration Workshop II Release 2: ORADIST Tunisia
Skills and competences Operating systems Programming languages Databases Networks Tools and environments
Redhat Linux 4,5 and 6, AIX 5 and 6, HP-UX 11, Windows 2000, 2003, 2005, Server 2008 and 2008 R2 C/C++, JAVA/J2EE, Pascal, Shell, Maple, VB,VB .NET, HTML, XML, Assembler, MIPS Oracle (8i, 9i, 10g, 11g), SQL Server 2003, 2005 2008 and 2008 R2, MySQL, PostgreSQL TCP/IP, UDP, LAN, VPN Putty, Putty CM,, mRemote, Winscp, Filezilla Server/Client, MS Visual Studio 6, 2008, 2010, Eclipse, MyEclipse, Netbeans, JBuilder, MFC, JSP, JSF, QT3, Lotus notes, JXplorer, Jscape, WebSphere 6, Tomcat 5,6 and 7, JIRA, Drupal 7 Planning, time management, assigning priorities, pro-activity, deep analysis, flexibility, problem management, incident management, self-assessment, good listening, communication, technical documents writing, working under pressure, handling emergencies, positive attitude, high moral, team-work friendly
Education Title of qualification awarded Date Principal subjects/occupational skills covered Name of organisation providing education
Computer Sciences Engineer
June 2009 Software development,java,j2ee,c,c++, Unix/Linux systems, SQL, oracle database administration, network management, signal processing