SIGNATURE CAPTURING

The signature of the customers/ account holders can be stored in Finacle data base , which can be used later during the operation in the account. The detail guidelines are given here. For Signature scanning and maintenance another software product is required. 1SIGNCAP Software for scanning the signature 2ILINKWEB For uploading the signature into the database. VARIOUS STEPS FOR UPLOADING SIGNATURE : 1- Scanning the signature using SIGNCAP. 2- Upload signature by using Menu Option LDIMG. 3- Verifying the signature by using menu Option SIGVER OR IMGMNT.

PROCEDURE TO USE SIGNCAP SOFTWARE

Install SIGNCAP software on a P C having 24 bit display card. Get SIGNCAP started. START PROGRAM SIGNCAP Now you can login in the application using admin ( or valid user name ) as login name and admin (or valid password ) as password. The window allows to enter a new file name in the default directory or wherever directory SIGNCAP is loaded , by specifying the file name and path or choose the existing files from the default path. After entering the valid login name and login password. The system will take you to the SignCap Session Parameters Window. 1. Enter a service outlet code. If the user logged in , is of Admin type, then the Set as default button and the Scan Parameters button will be enabled. If the user is of the Normal type, then these buttons are disabled. You can set a directory as the default directory for saving all your images using the Set As Default option and select the scanner settings for all the scanning operations using the Scan Parameters button. 2. Clicking on Close will close the application. To continue scanning with default settings click on Proceed or press Enter. Pressing Escape or Close shall close the application. DPI, Dots Per Inch denotes the resolution for scanning. SCAN PARAMETERS The new screen appears when the Scan Parameters button is clicked . Make the changes as per parameters given in the above figure. SAVE SETTINGS This option saves the new settings. APPLY If you click the Apply button the scanning parameters in this dialog box are applied to the current scanning. CLOSE If you click on Close, the Session Details window appears. Click on Proceed. The Key Fields window appears. Click on the Select TWAIN Scanner button to select a scanner. You can choose the scanner as the currently connected scanner or any other scanner

SELECTING THE TWAIN SCANNER Click on the Select TWAIN scanner button in the Scan Parameters window. You can select the type of the scanner that should be used. Select the appropriate scanner drive from the Select Source dialog box. Note: TWAIN is an international standard for scanners. Any scanner that is TWAIN compatible is supported by SignCap. KEY FIELDS WINDOW On this screen various key fields can be entered. By default, the cursor lies on the Serial No field. If a serial number already exists or the image has been already scanned, then the serial number can be entered or the corresponding records message can be chosen from the drop down list box. This enables all the other function keys like Modify, Delete, Previous Record, Next Record etc. You can make use of these function keys as per your requirement. The function key F6 allows you to view the signature. If a new image has to be captured, then click on Enter. ADDING A NEW RECORD 1. For adding a new record, with a blank space in the Serial No field, click Enter. The serial number is automatically generated. 2. Enter the Product Code ( i.e. Scheme Code ) 3. Enter the SOL ID 4. Enter the Account No . IMPORTANT : Account number should always be followed by a zero. This zero will be converted to check digit as per the program to be provided by Infosys. e.g. If you are scanning the signatures of SF General a/c and the account number is 9834 and your Sol Id is 9151 Enter Product Code As : 01 ( 01 is the product code for Saving Fund General) Enter The Sol Id Enter A/c number as : 9151 : 98340 (i.e. 9834 followed by a 0)

Press Tab You will see that a/c number field has changed to : 91510100098340 Currency Code and Access Code are default populated as INR and AL respectively IMPORTANT - Use IN as Access Code In Case Of Inoperative A/cs - Scan upto 100 signatures only in one file - Use different files for different Product Codes 5. Enter the relevant details and click on SCAN or press F6. This takes you to the Scanner Interface. Scan The Signatures as Required. The Display window, which displays the scanned signature and a text box to enter a signature message associated with that signature appear. Entering the signature message is mandatory. This is one of the fields on which the signature will be retrieved.

Click the right-mouse button for options like Cut, Crop or Copy. Click on F10 or on the Save & Close button to save the image and close. If the size of the image scanned is bigger than that allocated by Signcap, you are prompted to crop the signature and then save. Select a portion of the image, using mouse and select the options to crop from the pop-up menu (got by right clicking the mouse). The Escape button closes this window without saving. Re-scanning the image is possible during scanning. VIEWING A RECORD If the image is just scanned then pressing space bar refreshes the screen and clicking on the View button (F6) allows you to view the image. MODIFYING A RECORD The field data can be changed. Press F2 to modify the record details. Use F6 to view the signature. In the display window the signature can be edited. Click on F10 to update the signature and the associated signature message. DELETING A RECORD A record can be deleted by clicking on F3 or the Delete button. SCROLLING ACROSS RECORDS By knowing the signature message for a particular record, it can be retrieved. To reach a particular record, between records, either click on the dropdown list box to select the messages or type the required serial number in the box provided. Page Up & Page Down keys can be used to scroll up and down the records. Click on F7 or << to go to the first record and click on >> or F8 to go to the last record.

UPLOADING THE SIGNATURE IN DATABASE

To upload the signatures in the Finacle, the DBA of the branch shall ensure that ILINKWEB is up and running in the background. The .tif file containing the signature should be available in the c:\signcap directory in the local PC . To upload the image , login into Finacle and invoke the menu option LDIMG. The system shall prompt to enter the complete file name or the name or the user can specify ALL to upload all the .tif files available in the C:\signcap folder.

IMAGE VERIFICATION The signature that have been uploaded in the Finacle database need to be verified. This can be done by using menu option IMGMNT OR SIGVER. Any user having minimum work class 040 can invoke above menu. Enter the valid particular account number or specify any other condition. After specifying the account number the system displays the signature pertaining to that particular account and on specifying a condition, The system displays all the signature that are pending of verification . Let Authorised user can select , verify the signature. Press Ctrl+E to view the signature. If Authorised user find that signature is not proper then he must invoke Menu option IMGNT with a function X ( cancel option ) to cancel the signature. After viewing the signature Press Alt + Tab + Press F3 to continue. After committing F10 the system will display the message Operational Successful

IMAGE MODIFINCATION
Modification of the description or the Image access code and description for the signatures can be done through the menu option IMGMNT. Further , to substitute or modify the signatures itself, first delete the existing signatures and scan and upload new signatures. Deletion of the signatures can be done through menu option IMGMNT in deletion mode ( D ). In Finacle , Signature are logically deleted and still can be retrieved . Only difference is that del_flg = Y. Every deletion and modification requires verification. IMAGE VIEW The user can view signature by putting cursor at any column where account number is filled and Pressing F9. If signature has been deleted logically , screen will show del_flg=Y In this case change del_flag= Y to N to view signature . The menu option LSD can also be use for accessing the signatures. If more than on signatures have been captured in a particular account number , User have to view list of signatures by pressing ctrl + E. VIEWING OF SIGNATURE OF INOPERATIVE ACCOUNT It is important to note that all users are not empowered to access the signature of inoperative accounts. The users having Image Access Code IN in user profile maintenance ( UPM), can view the signature of inoperative account. If any account is transferred from operative to inoperative , system does not change the Image Access Code to IN automatically. Therefore , Image Access Code has to be changed manually through IMGMNT M option whenever the account is transferred from operative to inoperative or inoperative to operative. GUIDELINES FOR SCANNING OF TERM DEPOSIT SIGNATURES . In most of the accounts an unique Customer Id has been generated by the system at the time of upload in the case where there were more than one FDRs in one account in the earlier system. In the cases where it has not been done , use Finacle menu option CCA to give the same Customer Id to all related account of the customer including ( SF, CA and CC etc. ) Use this Customer Id ot scan the signatures of Term Deposit A/Cs . Signature of Term Deposit account can be viewed similarly like SF/CA etc. by giving TD account number and Pressing F9. The signature scanned on the basis of Particular account can be viewed only in the same account while signature scanned on the basis of Customer Id can be viewed in all the account opened under that customer Id. Some cases are given below. A- A Customer having Saving Account and a FDR account and the signature of Saving has been scanned as per account number and Signature of FDR has been scanned as per Customer Id . When F9 is pressed at the saving fund account number system will bring up the screen which shows two entries. First entry shows only customer id and the account number is blank, it means that this signature is scanned as per customer id. Second entry shows both the account number as well as cust id , It means that signature has been scanned as per account number. Customer has a Saving account and a FDR account and the signatures of saving has not been scanned but signature of FDR has been scanned as per cust id. In this case when F9 is pressed at the Saving Fund account number system will bring up the signature it self. Even though signatures have not been scanned for this saving account but since signatures have been scanned for the FD account of this customer as per customer id , system is displaying the signatures. When F4 is pressed after viewing the signatures system bring up Image look up screen . In this screen only -

customer id is mentioned and account number is blank. This shows that signatures have scanned as per customer id . And if signatures have been scanned as per account number, both customer id and account number is mentioned in the Image look up screen. Customer Id of different accounts have been made same using CCA and only one signatures has been scanned as per customer id , but some of the accounts have different signatures . System here will show the same signature in every account related to this customer id. While scanning the signatures as per customer id it must be ensured that : All the TD accounts under one customer id has the same signature , else scan them as per account number unless a common cust_id has been allotted and all the same signatures . Customer ID must be mentioned on the account opening forms on front page as well as above the signature to be scanned, and while scanning the signatures scan the customer id also. Rearrange the account opening forms as per customer id , so that retrieval of AOF becomes easy. Description for the signature field may be used for giving message Signatures as per cust id so that while viewing the signature viewer clearly knows that the signatures have been scanned as per cust id or account number . Scanned signature should be of the same size as the original.