Documente Academic
Documente Profesional
Documente Cultură
AREAS OF EXPERTISE Mysql PHP Wordpress Joomla DotNetNuke Javascript HTML CSS/LESS Fire orks !llustrator P"otos"op Dream eaver #isual$Studio Seu endereco aqui Sydney, NSW, 2000 Phone: in!o"#a$are%a&co'&au
WORK EXPERIEN2E
2013 Employer: Company name Sydney Working as casual employee for bla blabla doing all sorts of IT work. Talk about your function.
2006 2010 Employer: Company Brazil Describe the company . 3 4 lines. Position: Technical Support Analyst Duties: Say your function name - Providing support to the technical support team - Analyzing problems, answer questions and provide training about the software - Make customizations based on customer needs using procedures, triggers, consults (SQL and Oracle) - Basic Database support (backup, restore, consults) - Testing and identify workarounds for bugs
E*-2ATION +,--$.$+,-/ City$!&stitute0$Syd&ey$ Cert$!#$We'$Desi(&er +,-Syd&ey$E&(lis"$Sc"ool0$Syd&ey *e&eral$E&(lis"$Diploma$ )dva&ced$ +,,1$.$+,-,$ 2&iversity$2N)0$3ra4il$ So5t are$E&(i&eer +,,/$.$+,,6 P2C0$3ra4il 3usi&ess$
- Providing regular updates to customers on open support issues - Providing assistance with testing and quality control - Providing assistance with development center (C# and .Net) - Responding to client requests within specified SLA - Identifying opportunities for improvement to the Support process and procedures 2003 2006 Employer: Company name A little about the company. Position: Store Manager Duties: Working in the company bla bla - Ensuring the store provided excellent customer service so as to maintain the store standard - Managing staff so that all needs and requirements of the store were met in an efficient manner - Taking responsibility for store stock maintenance - Verifying that all store targets were met to maintain a successful and profitable store