Continuing Education

Western Piedmont Community College

Small Business Center

BUSINESS SUCCESS IN TOUGH TIMES

COST: FREE
What are the secrets of business success in an economic downturn? How do business owners stabilize their businesses during tough
times and hold their own? Careful planning, efficient cost management and creative marketing are all effective tools for ensuring
the success of small businesses –and free or low-cost resources are available for these types of enterprises. Attend this seminar to
learn how to prepare for and even grow your business.

05/27/09 Wednesday 11:00am-1:00pm Course #17086 WPCC Room CE-200

IMPROVING CUSTOMER SERVICE

COST: FREE
This class is a great way to learn and understand the concepts and ideas of quality customer service. This seminar will help do a
better job serving customers and help owners feel better about the job, knowing employees are doing their best.
6/04/09 Thursday 6:00pm-9:00pm Course #17092 WPCC Room CE-200

WRITING AN EFFECTIVE BUSINESS PLAN

COST: FREE
An effective business plan is vital to the success of a small business. This class will discuss tools necessary to write a business
plan that will help raise capital and serve as a guide for your business.

06/09/09 Tuesday 6:00pm-9:00pm Course #17089 WPCC Room CE-200

HOW TO START A BUSINESS

COST: FREE
Don't miss the opportunity to learn the basics of how to start a small business. Topics include business structures (sole
proprietorships, partnerships and corporations), licensing and zoning, trademarks, copyrights, patents, insurance, financing
alternatives, record keeping, and taxes.

07/01/09 Wednesday 9:00am-11:00am Course #17090 WPCC Room CE-200

These WPCC Small Business Center seminars take place in the Continuing Education Building on the Jim A. Richardson Campus (I-40,
exit 104) off Enola Road. Pre-registration is required; in person at the Continuing Education Building on Tuesday’s 8:00am – 12:00pm
and 4:00pm – 7:00pm or online at www.wpcc.edu/coned/ce_register.htm. Please contact Eddie McGimsey at WPCC at (828) 448-6719 for
more information.

1001 Burkemont Avenue WPCC complies with the Americans with Disabilities Act and will make every
effort to honor reasonable requests made by individuals with qualifying
Morganton NC 28655 disabilities. Accommodations must be requested (3) business days in advance
of school events or activities through the Disability Access Office in room 103
www.wpcc.edu Hildebrand Hall or call 828.438.6050 v/tdd.