1.

Orientation The present age is the war for highly-qualified people -Demand of society (1) global competitiveness and practical competence. (2) correct understanding and values regarding the society and business and with a business management mind. -Hanyang university (1) Prepare various programs for fostering future CEOs (2) investigation-oriented courses and various activities (3) Offer expertise, the qualities and competence of leaders Guidelines studying the HELP (1) Study regulary (2) consider the question "What does it mean to me? (3) consider the question "What must I prepare?" Learning objectives (1) Understand the characteristics of a global society and the competence required of a global leader (2) Study the history of the world power shift and the trends and issues in global management and the economy (3) Foster the passion to become the best and acquire an open mind and way of thinking (4) Gain various skills for effective communication (5) Examine global indices and establish a competence development plan

2. Global Governance and Economy What determined their ability to become great powers? Their choices as a great power, The effort to live as a strong body - UK : Double-decker bus, Premier League France : Eiffel Tower, Origin of luxury goods Germany : Beer, Hitler Russia : Grand Kremlin Palace, Tchaikovsky Japan : Animation, Imperial Regime USA : Hollywood, Statue of Liberty * 1. The history of the great powers (1)The significance of studying the history of the great powers - Study the truth and wisdom necessary for becoming a strong nation + Acquire the foundation for becoming leaders of t his era on the global stage -France: The official name is French Republic, Government is Republic. The Euro is the currency. The French Revolution and the establishment of a nation-state Napoleons Domination over Europe -Germany; Name is The Federal Republic of Germany, Government is Republic. Location is Central Europe. The Iron Chancellor Bismarks unification of Germany The strong ethnic identity brought down the Berlin Wall Effort to settle the past Remembrance, Responsibility, and Future Foundations policy -support of meeting with victims -encourage the young to effort to democracy etc. -support humanitarian international cooperation -encourage the youth to voluteer -The Leo Baeck program: encourge the education of Jewish history and asset -support students -Russia: The official name is Russian Federation, Government is Republic

An earnest desire to become a great power Becoming social Russia The Soviet Union and the New Economic Policy (2)The UK; The official name of the UK is the United Kingdom of Great Britain and Northern Islands, London is the capi tal of the UK, The UK uses the English language, it is a constitutional monarchy, The Pound is the currency of the UK. The Industrial Revolution(The invention of machinery, The use of steam engines for power, The introduction of railways a nd steamships) led to the establishment of a capitalist economy and brought about big changes in political(Reformation of the Election laws->Eligibility to participate in elections, The demand for suffrage for adult working-class men->United by Chartism) and economic systems(Abolition of the Statute of Apprentices, Abolition of the trade privilege of the East India Company->Free trade). 1851, The First Universal Exposition: The symbol of the UKs economic power. It informed the whole world that the UK was the worlds greatest industrial power) (3)Japan; The official name of Japan is Japan, Japan is located in North East Asia, The Yen is the currency of Japan, Tok yo is the capital of Japan. it is a constitutional monarchy. The Open-Door Policy toward Japan and the Meiji Restoration : Japan s foreign trades become active when they opened t heir doors under the pressure form the USA(1853, Commodore Perry arrives->1854, The Kanagawa Treaty, 1858, The T reaty of Amity and Commerce->1868, open-friendliness declared, Oath in 5 Articles). Japan became a modern nation through the Meiji Restoration set on wealthy country and strong army: Formation of a mo dern state, Establishment of capitalism, Start of a constitutional government, Promotion of modernization, Practice imperiali sm, absolutism (4)USA; The official name of the USA is the United States of America, The USA is located in North America, Washington DC is the capital of the USA, The USA has a republic government, The dollar is the currency of the USA American Revolutionary War and American Civil War : 1620, 120 Puritans arrives in the New Continent of North America. Through American Revolutionary War the USA gained independence from the UK and established a federal government. The North won the Civil War and united the nations power into one, shaping the pivotal stage of development. * 2. The formation of new world order (1) A shift in power a. Economy; North American and European markets -> emerging markets, Blue collar workers -> Middle class workers, Government investment -> non-governmental business(Emerging markets->The World economys new growth engine(TVT ->NEXT 11->BRICs)) b. Technology and society; Institutions -> Individuals, The youth and middle-age classes -> Old-age(Web 2.0 era-collecti ve intelligence) c. Business; Multinational businesses -> Emerging business, Corporate social responsibility management -> Sustainable gr owth, Manufacturers -> Consumers(Emerging markets surface->an actual vast market) d. Geopolitics; The USA and Europe -> Asia and emerging nations(USAs absolute superpower declines, The challenge fro m China and the EU will intensify) * 3. Global trends (1)IT business, Petrochemistry, Vehicles, Iron and steel, Semiconductors, Ship construction; Build a mutual existence strat egy, Cooperation system - Changes in the trade map The Modern Trade Map : The USA, which was not a direct war zone of the World War 2, secured its absolute power in the world economy.(GATT, IMF, Exception of agriculture, Internationalization of the dollar) A fall in the price of world crude oil->The oil as a weapon policy Oil shock Europe: Economies of scale The Present Trade Map : The appearance of China and the emerging markets.(NEXT 11, BRICs, VRICS, Bangladesh, Egyp t, Indonesia, Oran, Mexico, China, the Philippines, Turkey, Vietnam) (2) FTA is the acronym for Free Trade Agreement - It is an agreement that permits the free trade of goods or services between countries to promote mutual trade - The FTA is a two-party and district-based preferential trading system that applies no or low tariffs to its members

- As tariffs disappear, the FTA increases the export of goods and makes it possible to import other nation s expensive r esources and cut down on production costs - Businesses would have to close down if they are less competitive than the other countries in the agreement (3) For Korea-America FTA; Most economic development relies on export International order is reorganized strictly around an economic league. There is the possibility of being left behind if we cannot follow the changes in the world order. It must be promoted in order to take our economy to a higher level. - Against Korea-American FTA; The USA is using globalization as an excuse to establish a world economy without borders development strategy. There is a conversion in the direction of the USAs trade policy towards an attack system in order to escape deficit. It promotes the FTA to each country in order to tie the world to the USA through bilateral negotiation as the 21st centur y world economy structure goes awry. The enlargement of the USAs profits means a reduction of other nations profits (4) Message to the global leaders; Be a wide-awake leader: Clear vision, correct values, An eye for reading the world s flow, Ability to respond quickly to changes, Ability to understand diversity, Do not be content with the present: After climbing to the top position, you should be able to strive unceasingly with a lo nging for growth and to move forward.

3. Lecture on Global Vision * The key issue these days is Global. Society is demanding a whole global change and reform based on new knowledge a nd information, and each nation and business is looking for a globally-competent leader who will confront the unceasing b attles and uncertainty in the borderless war of a global market. However, Global leaders are net made overnight and muc h Commitment and Time must be put in to foster them. Following on, it would not be wrong to say that our future depen ds on how we foster our next global leaders. * Essentials of a g<l>o<b>al l<e><a>de<r>; Mr. Hyo Joon Kim, CEO of BMW Korea, * The importance of a global leader; (1)globalization, (2)strategic alliance, (3)conflict between networks, (4)leadership is a ction, (5)stare future, (6)attitude for changing, (7)creative, (8)ethical, (9)same philosophy, value network *Summary : A global leaders responsibility and role - Creative management : Creative management of BMW Korea: focus on production/ focus on sales / focus on customers - Transparent and ethical revenue - Covenantal Relationship(NOT Contractual) - Interest and responsibility in global issues - Promotion of Spiritual Values Eventually, everything is Human Business.

4. Global Issues * Globalization that centered on the economy in the 1990s, refers to the trend or the process of the world unifying into one unit. Now the whole world has changed into one global village, one economic block and one single community. * 1. global <i><s><s><u><e><s>; As a member of a global society, understand the influences and seriousness of global is sues in our lives. * 1. Global warming; The phenomenon of the increase in the average temperature of the Earth due to carbon dioxide and greenhouse gases 2. Sustainable development; The concept of developing the economy without damaging the environment by balancing the e nvironment and economic development 3. Resource Nationalism; The assertion and action based on the recognition that natural resources belong to the nation

* 1) A sustainable natur al environment; Global w arming The threats of global warming to enviro nmental safety, The Arct ic crisis, The efforts to solve environmental prob lems,

- Japans Federation of Petroleum and Mining announced on the 4th that the time limit of oil depletion continues to short en rapidly since China and India have emerged as big consumers of oil. 2) The development of new renewable energy; Fossil fuel A change in the energy resource paradigm -> New renewabl e energy, Investment in alternative energy is expected to rise more as each nation s government secures their energy so urces and tries to solve environmental problems such as the emission of CO, Development, the use and supply of renewa ble energy promotion law Article 2; Appoint 11 forms of energy as new renewable energies; a. Renewable energy; solar heat photovoltaic power, biomass, wind power, small hydro-power, geothermal power, ocean e nergy, energy-from-waste b. new energy; fuel cell, coal liquefaction and gasification, hydrogen energy - The future industry and change in the market; a. The intensifying international standards war; Standards are connected to the research and development of business, ec onomy policy groups, regulations organizations, trade policy groups, intellectual properties and others. Due to economic gl obalization, standards have a direct influence on the national economic competitiveness. b. Rapidly-rising elder-friendly industry; Foreign markets are promising, and the elder-friendly industry has an infinite potential as an export industry. c. Same but different, the convergence era; Convergence; The fusion or the combining of various technologies or function s into one, The creation of new values by putting together the already verified technologies and ideas from various indus tries in an original way.

5. Global Leaders * Global S<o><c><i><e><t>y; understand the society we are living in and the characteristics of a global era Global L<e><a><d><e>r; understand the fundamental competence of a global leader by looking at case-studies of global l eaders. 1. Global Society 1) Global products: The worlds painkiller Tylenol Competing against water, Coca cola: symbolized by RED. head office is in Atlanta. contoured shape McDonalds Fried egg instead of meat-Uruguay, Guacamole dressing-Chile, Vegetable with lamb or chicken meat-India, Lobster burge r-Canada, Rice and beans burger-Costa Rica, Pitta-wrapped burger with no cheese-Israel, croquette burger-Japan

Lego Sensitive design + creative destruction, Apple iPods competitive power is its design Toyotas creation of a new brand, Lexus The creation of a cultural icon, the Harry Potter series The company that sells happy luxuries, Starbucks 2. Global leaders 1) Jack Welch - The most important thing a leader must do is to find everyones voice and dignity and respect and nurture them. - Innovative business culture, massive restructuring

- A leader must think of the next development even when he is standing at the height of his accomplishment.
2) Bill Gates - Vision : A leader must draw a picture of the future that no-one has seen and present it to others. -My vision is to turn the direction toward an information-oriented era that uses computation and artificial satellites -Dream, and make your dreams come true. A leader is someone who draws dreams. 3) Steve Jobs - A leader must possess energy, Charisma, patience and drive in order to become a front runner of innovation.

- We too, face difficulties and failures at times, but dont give up or break down easily when you are defeated. - You cant do anything without making an attempt first.
4) Sheikh Mohammed - An innovative leader who made new creations from a wasteland.-words, thoughts, deeds

6. Communication * Skills 1) Listening methods : Appropriate nodding / Simple vocal response / Questioning with interest / Repeating other s word; summarizing; putting in other words -GOOD Conjecturing / Preparing a response /Being selective, judging /Giving advice -BAD 2) Questioning skills Methods of questioning - Open-type questions that make rich(what/how/why) answers(possibilities, feeliings, causes), encourage - Close-type questions that want to hear yes/no(information) 3) The 5 steps of questioning a. Starting a conversation : close-type question Would it be alright to start the meeting now? / open-type question How was your day? b. Preparing a question : Explain the main objective and the background of the conversation. I would like to know how this has happened., I would like to know what other people think about the result. c. Asking a question : Have curiosity and a friendly attitude!, Induce a positive response with an open-type question. What do you genuinely wish to achieve?, What strategies must you use to achieve your goals?

d. Listening attentively : Give enough time for the other person to respond when you ve asked your question. Attentive li stening is a must! Dont avoid the other persons eyes and give encouragement by nodding, Carefully observe the attitu de, facial expressions, gestures and the ambiguous expressions, Don t interrupt the other person and listen right to the en d. e. Giving feedback : If you dont give feedback, the other person could feel ignored. 4) 10 basic elements of feedback a. Praise : 1. Make a plan Organize your thoughts before giving feedback with definite examples, and think of the answ er in your head first.

b. Love : 2. Be clear Comprehend what has occurred and give examples that the other person will understand clearly without having to speculate on your intentions. c. Support : 3. Concentrate on the action Give feedback focusing on the particular actions that are visible or that can b e assessed. d. Consideration : 4. Consider time and space Consider how promptly you are delivering the feedback and at which plac e. It is not good to point out someones errors and demand correction publicly in front of other people. e. Trust : 5. Maintain balance Maintain a balance between the supportive feedback which encourages good deeds and t he corrective feedback which tries to rectify the wrong points. Use the carrot and the stick appropriately. f. Encouragement : 6. Be calm Do not be emotional or dramatic when giving the feedback. Don t involve past events, an d give feedback only on what has happened here at present. g. Courage : 7. Use skills effectively Say the main points of what you are trying to present so that the other person wi ll have a clear understanding; make regular eye-contact to show your sincerity; concentrate on one important problem by clearly presenting only the part that you wish to say. h. Understanding : 8. Develop an effective style Approach with a method that suits you to provide the feedback. i. Challenge : 9. Express feelings Feedback becomes more powerful and its influence much bigger when you express yo ur feelings with the feedback message. j. Listen : 10. Listen attentively Make the other person express his opinions and listen to the opinions attentively. 5) 4 types of feedback a. Supportive feedback Encourages the action that should be repeated b. Corrective feedback Tries to change behavior c. Abusive feedback Hurt the other persons feelings as much criticisms and rebukes do d. Insignificant feedback The content is too vague or too general that the other person cannot understand it 6) Persuasion skills a. Someone who is prepared to say no Induce positive responses to make an appropriate atmosphere for persuasion b. Someone who does not trust what other people say Quote from the words or the works of powerful people c. Someone who does not change their opinions well Apply the one-step back, 2-step forward strategy d. Someone full of discontent Use the impulse to conform to others 7) Debate skills

- Debate: A process in which two individuals or teams that are either for or against a particular topic each presents evid
ence logically and examine the flaws in the basis of the opponents argument.

- Elements of debate: (1)topic, (2)participants opposing each other (3)regulation and a form for a fair debate (4)audience
- The role of the leader of the debate : Make the participants have a sense of duty; conduct the debate effectively; crea te an atmosphere where everyone can respect each other; control the debate without being biased to one side. - The conduct of the participants of the debate : Understand the objective of the debate clearly; prepare thoroughly; pre sent opinions on the topic and participate actively.

- Leader during conflict: Organize the point in question and remind the participants about it; Summarize and organize each
sides view; give a mid-summary and restart the debate; solve the issues of a particular case one at a time; Request tha t the participants use respectful expressions; Take care to regulate the debate without bias.

- Essentials of a debate: Say only what is relevant to the topic.; Present your opinions clearly.; acknowledge the basis of
the argument presented by the opposing side. Say that the basis of your argument has more value and reliability.; Exami ne the arguments put forward by the opposing side from different angles and point out the problems or the weaknesses.; Repeat the main points of your debate clearly.

7. Meeting Skills 1. Meeting preparations 1) Formation of the goal of the meeting - For a successful meeting, there must be a definite goal for the meeting. Just as a target is necessary for shooting an a

rrow, there must be clear goal that the meeting aims to achieve if it is to create accomplishment -Specific : What exactly are you trying to achieve? -Measurable : How will yo determine whether youve achieved the goal or not? -Achievable : Can it be achieved by the members? -Realistic : Is it possible under the given circumstances? -Time-based : When will you achieve the goal? 2) Notification before the meeting - The most appropriate time for a meeting is the morning - It is advisable that the meeting does not extend over 90 minutes. - Writing and issuing the meeting agenda is the most important process in the preparations. 3) The final review:- Check the meeting environment, the meeting content, the meeting attendees 2. Conducting a meeting 1) Warming up: Creating the atmosphere, Setting the Ground Rules, Dividing the roles 2) Conducting the meeting based on a meeting outline - When the meeting strays from the outline : prevent the meeting from straying from the course or getting delayed, but permit detours that are flexible and helpful - When the meeting is delayed : it is advisable to postpone some issues in order to finish the meeting at the planned tim e. 3) The conclusion of the meeting: Summary of the result, Decision on the next agenda, Composition and issue of the mee ting minutes, Reformation of the meeting