Electronic Filing and Payment System

Job Aid Change User Info

CHAPTER

Change User Information

The Change User Information submodule allows the taxpayer to update/modify some information in his account such as his email address, email notification preference, Challenge Question and Answer to his preferred challenge question. It also provides access for modifying the user's password. There are two (2) Change User Information Scenarios:

a. b.

Changing User Information Changing Login Password

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Electronic Filing and Payment System

Job Aid Change User Info

Scenario 1: Changing User Information

A taxpayer can update/modify his email address, email notification preference, Challenge Question and Answer to his preferred challenge question at any time. Task Procedures Access eFPS Login Screen Log-in to eFPS 1) To access eFPS Login Screen, please refer to Chapter 2 Accessing eFPS Login Screen. To login to eFPS, please refer to Chapter 4 Logging-In to eFPS.

2)

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Electronic Filing and Payment System

Job Aid Change User Info

eFPS USER MENU SCREEN

Select Change User Info

3)

Click on the Change User Info Button

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Electronic Filing and Payment System

Job Aid Change User Info

eFPS USER INFORMATION FORM SCREEN

Note: The <TIN>, <Name> and <Username> fields are disabled and cannot be modified. Filling out the <Password> field with your current password is required if you make any change in your user information before submitting. The <Password>, <Answer> and <Confirm Answer> fields are case-sensitive.

Bureau of Internal Revenue Training Management Division

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Electronic Filing and Payment System

Job Aid Change User Info

eFPS USER INFORMATION FORM SCREEN

Update Email Address

4)

Enter new email address in the <E-mail> field.

Modify Email Notification Preference Modify Challenge Question

5)

Click on preferred e-mail notification preference.

6)

Enter new challenge question in the <Question> field.

Modify Answer to Challenge Question

7)

Enter new answer in the <Answer> and <Confirm Answer> fields. Note: Answer to Challenge Question is case-sensitive.

Bureau of Internal Revenue Training Management Division

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Electronic Filing and Payment System

Job Aid Change User Info

eFPS USER INFORMATION FORM SCREEN

Supply Password

8)

Enter current password in <Password> field before submitting. Note: Filling out the <Password> field with your current password is required if you make any change in your user information before submitting. The <Password> field is case-sensitive.

9)

Click on the Submit Button Note:

If you want to discontinue any modification and go back to the User Menu screen, click on the Cancel Button .

Bureau of Internal Revenue Training Management Division

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Electronic Filing and Payment System

Job Aid Change User Info

Scenario 2: Changing Login Password

A taxpayer can change his login password at any time.

Task Procedures Access eFPS Login Screen Log-in to eFPS 1) To access eFPS Login Screen, please refer to Chapter 2 Accessing eFPS Login Screen. To login to eFPS, please refer to Chapter 4 Logging-In to eFPS.

2)

Bureau of Internal Revenue Training Management Division

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Electronic Filing and Payment System

Job Aid Change User Info

eFPS USER MENU SCREEN

Select Change User Info

3)

Click on the Change User Info Button

Bureau of Internal Revenue Training Management Division

Version 1 October 2003 JA PT

Electronic Filing and Payment System

Job Aid Change User Info

eFPS USER INFORMATION FORM SCREEN

Select Change Password

4)

Click on the Change Password Button

Bureau of Internal Revenue Training Management Division

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Electronic Filing and Payment System

Job Aid Change User Info

eFPS CHANGE PASSWORD SCREEN

Change Password

5)

Enter current password in the <Password> field. Note: The <Password> field is case-sensitive.

6)

Enter new password in the <New Password> and <Confirm New Password> fields. Note: The <New Password> and <Confirm New Password> fields are case-sensitive.

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Electronic Filing and Payment System

Job Aid Change User Info

7)

Click on the Submit Button Note:

A pop-up message will appear if the Password field is not supplied.

A pop-up message will appear if the New Password field is not supplied.

Bureau of Internal Revenue Training Management Division

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Electronic Filing and Payment System

Job Aid Change User Info

A pop-up message will appear if the password is successfully changed.

If you want to discontinue changing your password, click on the Cancel Button .

Bureau of Internal Revenue Training Management Division

Version 1 October 2003 JA PT