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LEARNING OUTLINE
Follow this Learning Outline as you read and study this chapter.
Scientific Management
Define scientific management. Describe the important contributions made by Fredrick W. Taylor and Frank and Lillian Gilbreth. Explain how todays managers use scientific management.
Copyright 2005 Prentice Hall, Inc. All rights reserved. 22
L E A R N I N G O U T L I N E (contd)
Follow this Learning Outline as you read and study this chapter.
L E A R N I N G O U T L I N E (contd)
Follow this Learning Outline as you read and study this chapter.
L E A R N I N G O U T L I N E (contd)
Follow this Learning Outline as you read and study this chapter.
L E A R N I N G O U T L I N E (contd)
Follow this Learning Outline as you read and study this chapter.
Adam Smith
Published The Wealth of Nations in 1776
Advocated
Industrial Revolution
Substituted machine power for human labor Created large organizations in need of management
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Scientific Management
Fredrick Winslow Taylor
The father of scientific management Published Principles of Scientific Management (1911)
The
Using scientific methods to define the one best way for a job to be done Putting the right person on the job with the correct tools and equipment Having a standardized method of doing the job Providing an economic incentive to the worker
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Max Weber
Developed a theory of authority based on an ideal type of organization (bureaucracy)
Emphasized
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Early OB Advocates
Robert Owen Hugo Munsterberg Mary Parker Follett Chester Barnard
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Research conclusion
Social norms, group standards and attitudes more strongly influence individual output and work behavior than do monetary incentives.
Copyright 2005 Prentice Hall, Inc. All rights reserved. 214
not influenced by and do not interact with their environment (all system input and output is internal)
Open systems
Dynamically
interact to their environments by taking in inputs and transforming them into outputs that are distributed into their environments
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Ethics
Increased emphasis on ethics education in college curriculums Increased creation and use of codes of ethics by businesses
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Aging workforce
Older
The
cost of public and private benefits for older workers will increase demand for products and services related to aging
Increased
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Entrepreneurship process
Pursuit of opportunities Innovation in products, services, or business methods
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Categories of E-Businesses
E-business enhanced organization
Learning Organization
An organization that has developed the capacity to continuously learn, adapt, and change.
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