COMPANY PROFILE

The CMM (Cosme Mathis Menezes) group of companies started its business (import
and export) in 1910. This group was functioning very well till mid 1961.But after
Goa’s liberation in 1961 the business collapsed. But since CMM had good business
contacts with other countries it entered into collaboration and in 1966-68 set up a
complex in Ponda.
The business consisted of
 Pharmaceuticals
 Surgical dressing
 Cosmetics
 Surgical equipments and disposables

The CMM group entered into collaboration with

 Proctor and Gamble
 BDF (Germany)
 B Braun (Malaysia)
 Lundbek (Denmark)
 Schiffer (Germany) and other trademark users and technical collaboration.

 The CMM group has 11 factories and the group employs more than
3500 people.
 It acts as a distribution network across the country.
 The turnover of the group is over 350 crores

The CMM group entered into collaboration with Jordan (Norway), from where the
toothbrush manufacturing activity commenced in the year 1994. Jordan (Norway) is
the pioneers in toothbrush manufacturing and has the experience of 150 years, in
addition to it Jordan is available in 95 countries standing as Europe’s number 1 brand.

In 1997 the group entered into collaboration with M+C Schiffer (Germany), who is
the exclusive supplier of various brands like Aquafresh (SB), Crest (Proctor and
gamble), and various brands of leaver and of Johnson & Johnson etc. Schiffer make
more than 1 million brushes per day.

95% of the producing capacity is used for Aquafresh. In addition to Aquafresh the
group has already signed an agreement with SmithKline Beecham to sell Jordan
brushes.

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 ORGANISATION STRUCTURE
Managing Director

GM
Finance
V.P. Commercial Director Plant Operation
inance DGM HRD

DGM Asst. Manager Manager QA

Finance Purchase
Sr. Manager
Plant
Manager QA
Accounts stores Executive Secretary Receptionist
Section 2 Purchase
Officers

QA Supervisor House Keeping &

Sr. Purchase Security
Asst. Asst. Asst.
manager manager 4 Stores
production Maintenance 9 QA Analysts
Asst.
Purchase Asst.

Production
Engineers 4
9 Asst.
Engineer
Technical Engineer
Utilities
Officers Stores
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3
 PRODUCTION DEPARTMENT
Production department is the main department where the system of the company is
based. The head of the department is the Director Plant Operation of the company, but
the actual process is managed by the Sr. Plant Operation manager.

Production in Schiffer & Menezes is for 24hrs which is divided in 3 shifts of 8hours
each. The shift engineers look after the production during each shift.

The company manufactures dental care products and hence cleanliness is given very
high importance during the production. The employees wear the assigned uniforms,
caps (to prevent hair falling) and rubber slippers, employees wash hands with the
disinfectant to kill bacteria while working in the production area. They have to
disinfect their hands every 2hrs.

The production starts only after it receives orders from the customers. After receiving
the order production manager plans the production process. He gives the plan to stores
department and they inform if the raw material is available then it is supplied to the
production department, if not, then a requisition is sent to the purchase department.
During this time the maintenance department checks if all machinery is functioning
properly and then the production starts.

There are 3 steps involved in production of toothbrush moulding, tufting &

packaging.

During production the brushes are taken through various quality checks. After passing
they are packed in display cartons put into shippers and then exported. All records are
maintained in the electronic processing unit Entrepreneur Resource Planning (ERP).
Here the total production, transaction, target amount etc is maintained. This is done to
avoid confusion.

OBJECTIVES
 To achieve production targets in time.
 To minimize wastage.
 To ensure good work environment.

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 LINE OF AUTHORITY OF PRODUCTION

DIRECTOR PLANT
OPERATION

SENIOR PLANT MANAGER

ASST. MANAGER
PRODUCTION

2 OFFICER PRODUCTIONS

1 OFFICER PRODUCTION
PLANNING

11 SHIFT SUPERVISORS
PRODUCTION

TYPES OF MACHINERY AND RAW MATERIALS USED:

MOULDING
There are 21 moulding machines of 5 different companies; those are ENGEL,
WINDSOR, SUMO, SUPERMASTER, & KINKI. These machines are of two types,
single injection machine and the dual injection machine. Dual Injection machines are
machines where components of the brush handle can be fed through two areas, one
horizontally and other vertically. In single component machines components can be
fed only vertically. The raw materials used in are Polypropylene (PP) for the handle
of the brush, Thermo Plastic Elastromer (TPE) which forms as a grip to the handle
and also a coloured Master Batch is used which gives the desired colour to the brush.

EQUIPMENT DETAILS

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 o 2 COMPONENT INJECTION MOULDING MACHINE-- ENGEL
125T - 4 NOS.
o SINGLE COMPONENT INJECTION MOULDING MACHINE-
130T - 2 NOS.
o SINGLE COMPONENT INJECTION MOULDING MACHINE -
75T - 1 NO. AND
180T - 1 NO.

o SINGLE COMPONENT VERTICAL MOULDING MACHINE --

85 T - 2 NOS.
o SINGLE COMPONENT HORIZONTAL MOULDING MACHINE--
120 T - 1 NO.
o SINGLE COMPONENT VERTICAL INJECTION MOULDING
MACHINE -
55 T – 3 NOS.

TUFTING
There are 11 tufting machines of 2 different types; those are ALFA (Asia) &
ZAHORANSKY (Europe). These machines put the bristles in tooth brush. The raw
materials used are nylon filament from which bristles are made, anchor wire that
holds the bristles and coloured stamping roll that stamps the product name.

EQUIPMENT DETAILS

o ZAHARONSKY – 8 NOS.
o ALPHA – 3 NOS.
o CNC 3 COLOUR TUFTING MACHINE--
2 NOS.

PACKAGING
The machines that are used for packing of toothbrushes are Hoonga (which does the
whole process), Kiefel (which is a sealing machine), Select and Precision Craft .The
raw materials used in packing of tooth brushes are PVC or PET rolls which form the
blister pack, Backer cards which are sealed on the blister, display cartons in which
brushes are packed, and shippers to pack the display cartons.

EQUIPMENT DETAILS

o KIEFEL - 1 NO.
o HOONGA – 2 NOS.
o BLISTER PACKING MACHINE -1 NO.
o THERMOFORMING MACHINE -1 NO.

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 o FORM-SEAL-CUT PACKAGING MACHINE (PVC TO PAPER) --
1 NO.

PRODUCTION PROCESS

MOULDING
Moulding is the first step in the whole production process where the handles of the
brushes are produced. First the raw materials, polypropylene, thermoplastic and
master batches are manually fed in the bins. It is then sucked through a pipe into the
Hopper unit. It then goes to the Azo unit where it is mixed with colour ingredients in
the right proportion. It then goes to the barrel where it melts due to friction and
heaters. The semi solid mixture is passed through the nozzle into the mould. In mould
it is compressed under high pressure to form the handle. It is simultaneously cooled at
around 17 degrees by passing water and then ejected from the mould. It is then
automatically ejected from the moulds. The requirements of then production (like
temperature, heat, etc.) are all fed in the computer operated machine.

TUFTING
After moulding the brushes are brought to the tufting department. Here the brushes
are fed in a magazine of the machine. The turret holder clamps it. The nylon filament
is fed into the machine from where the bristles are cut than the filing tool tufts the
bristles. Anchor wire is fitted along with bristles to provide stability. After the last
bristle is tufted it is released to the transfer griper which moves it to the Transfer
Chain (TC) holder. Then it goes through the cutter for profiling the bristles. It is
further pushed over the grinder for rounding the bristles. It is then pushed for coding
and then received by the operator who cleans it. Finally it is transferred to the crate
for packing.

PACKING
PVC or PET rolls are fed on the roller. It goes in the pre heater for heating. It is then
passed through the forming station for getting the shape of blister packs. Brushes are
fed into the blisters. It further passes through the card loader for placing the backer
cards. It further goes to the pre sealing & sealing station which seal the brushes on all
sides. It then goes to the cooling station for hardening the packing. It is then passed
through a punch for cutting the desired shape of the pack. The brushes are then put
into display cartons, packed into shippers & stored into pallets.

PRODUCT TRACE ABILITY

After packing the brushes are shipped out on the shipper. Each shipper contains a
check slip, which has a batch number. The number is used to trace the back the batch
card which is maintained by the packaging engineer. The number also gives
information like date & place of packing, the packing machine number and the code
of the assistant who has done the final packing. Certain requirements are laid down by

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the customer in order to trace back the brush by the stamping on the brush, the
operator code, year of manufacture, texture of brush and country from which it is
manufactured.

DOCUMENTATION
Moulding batch cards, Moulding pallet cards, Tufting batch cards, Tufting pallet
cards, Packing logbook, Wastage sheets, On process checks register.
QUALITY ASSURANCE
Being an ISO 9001-2000 certified the company has to follow certain quality standards
and has to maintain its quality to the best. The company believes that the quality of
their product cannot be compromised so they combine the best practices from
organization to create an innovative and proactive tool for quality management.

LINE OF AUTHORITY

MANAGER Q.A

Q.A
EXECUTIVE

Q.A
SUPERVISOR

8 Q.A
ANALYSIST

Quality assurance manager is the head of the department. Under him he has the
quality executive. He assists the manager and maintains the records. Under him is the
supervisor who is in charge of the quality checks. Under him there are 8 quality
assurance analysts who conduct quality tests.

Tests are conducted as soon as the raw material is received in stores. The quantity is
entered in the GRN (goods received note) through the ERP (electronic processing
unit) system. Q.A analyst checks the quality of the material as per the quality norms.
If it does not satisfy the norms than a rejected sticker is pasted and shifted to rejected
area. The supplier & the purchase department is than informed about it. If the raw
material satisfies the norms than it is shifted to the accepted area. All information is
entered in ERP whether rejected or it is accepted. Than sent for production.

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At the time of production tests are conducted at each stage moulding, tufting,
packaging and only after it meets the specifications its than sent to the market.

OBJECTIVES
 Communicate quality issues towards continual improvement of products and
services to satisfy the requirements of their worldwide customers.
 To see to it that the workers are working taking the quality standards of the
company into consideration.

RESPONSIBILITIES
QA personnel should be involved in all decisions taken.
The QA personnel should approve/ reject raw materials, packaging & finished
products only after testing it according to the GMP requirements.
Check all the specifications, methods, batch records which may affect the product
quality.
Coordinate with internal audit program to ensure effectiveness of quality system.
Study customer complaints to take corrective actions.
See that all employees are trained in general GMPs and other operations.

QUALITY CHECKS
When the raw material arrives the quality department has to conduct a number of tests
on raw material, only than it’s supplied to production department.

TESTS OF RAW MATERIAL

BRISTLES
The samples are taken for measurement of thickness with a dial gauge against the
standards.
The packing of role and the colour of bristles is checked.

ANCHOR WIRE
Check wire like splits, oil, dirt.
Check the width & thickness with the dial gauge.

TEST FOR POLYPROPLENE, THERMO PLASTIC ELASTRO AND

MASTERBATCH GRANULES.
samples taken for colour, size, and grade number.

STAMPING FOIL
Samples taken to check for role width & grade of stamping foil received.

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MOULDING

PARAMETERS STANDARDS
Colour design Standard sample
Number of holes As per design
Hole diameter As per design
Scratches None
Cracks on handle None
Ejector marks None
Parting lines No sharp edges
After Moulding
FLEXIBILITY TEST
After moulding the handles few of them are put on compressed tester machine. Here
the force is exerted which is measured and the handles are bent to a certain amount. If
it is as per standards than it passes the test.

BREAKAGE TEST
The handles are fitted on the breakage tester and then it is hit with a metal bolt at
certain speed. If it wit stands than it passes the test.

TUFTING

PARAMETERS STANDARDS
Handle colour refer sample
Bristle colour refer sample
Bristle diameter as per design
Trim height as per design
Number of bristles as per design
Anchor dimension as per design
End rounding refer sample
Pull strength measured value

AFTER TUFTING

TUFT RETENTION FORCE

Here the tuft is tried to pull out with the force as per the given standards, if it wit
stands than passes the test.

BRISTLE PER TUFT, COLOUR, DIAMETER

Visually check the colour, count the number of bristles, measure the thickness.

ANCHOR WIRE DIMENSION

BRISTLE END ROUNDING

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PACKAGING

PARAMETERS STANDARDS
Code of brush Date
Free from contamination Cleanliness
Correct backer board Texture & colour
Colour combination of brushes Proportionately mixed
Texture display Correct texture

HANDELING CUSTOMER FEEDBACK

The complaints of the customer are also handled by the QA department. The copy of
the complaint document and the affected stocks are given to the managing director
and the person who arranges for investigation. The site person investigates the cause
an then replies to the customer. All complaints are reviewed by senior management
and documented.

DOCUMENTATION
Feedback forms
Training records
Assessment questionnaire
Record of all quality checks conducted.

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 MAINTENANCE DEPARTMENT

Every company needs services which can work cross functionally to support its main
production process and to get assured long lasting usage of the product and also get
optimum productivity. Due to this requirement there emerges a need for maintenance
department. The maintenance department has to take care of companies’ small fans to
the huge production machineries. Taking routine checks of the machineries and mould
is the most important function of this department.

LINE OF AUTHORITY
ASST. MANAGER
MAINTENANCE

EXECUTIVE
TECHNICAL

OFFICER
TECHNICAL

2 ENGINEERS
TECHNICAL

5 ASST.
TECHNICAL

1 ASST.
ENGINEERING
STORES

2 ENGINEERING
UTILITIES
STORES

2 ASST.
UTILITIES
STORES

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OBJECTIVES
1) To maintain the quality of the machines so as to get a good quality of brushes.
2) To follow the instruction of the manual so as to prevent breakdowns.

TYPES OF MAINTAINANCE
There are two types of maintenance preventive & breakdown maintenance.

PREVENTIVE MAINTENANCE
Preventive maintenance is instructed by the machine manufacturer to the company. It
is done as to prevent breakdowns and for the machine to perform at the optimum
level. Now there are different types of preventive maintenance for moulding, tufting,
and packaging.

MOULDING
There are two different types of maintenance of machine and of the mould.
ITEMS (Machine) SCHEDULE
Leakages in oil, water supply Weekly
Greasing of all points Weekly
Cold water supply Weekly
Checking of safety devices Weekly
Electrical panel Monthly
Check bolts, lock nuts Monthly
Check for state of hydraulic Monthly

MOULD
DAILY CHECKS STATUS
Clean mould cavities with wool OK
Clean sliding units with grease OK

WEEKLY CHECKS
Check the mould for water, oil OK
Leaks, damages
Check all moving parts, tighten OK
Screws

TUFTING
Here there is single maintenance of machine
ITEMS SCHEDULE
Check central lubrication Weekly
Check air pressure supply Weekly
Check filing tool, drive & counter Weekly
Piece for easy movement
Check trimming & cutting station Weekly
Check bristle cleaning unit Weekly
Wash out filter of water separator
Air filter of electrical boxes Monthly
Clamping turret, drive holder Monthly

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Lever for movement of filing tool Monthly
Main motor Annually

PACKING
Here there is maintenance of machine only.
ITEMS SCHEDULE
Check transformer Weekly
Air supply pressure Weekly
Greasing of all points on machine Weekly
Operation of following station
a) Forming station b) card loader Weekly
c) Sealing d) Cooling
Check scrap Weekly
Oil level check Monthly
Drive chain Monthly

BREAKDOWN MAINTENANCE
This maintenance work starts only after the machine stops functioning. After the
break down the maintenance department tries to find the root cause and takes steps
accordingly.

DOCUMENTS
STANDARD OPERATING PROCEDURES
This manual includes all the ways of preventing breakdown of machines. The SOPs
are formed with the help of operating manual and give detailed information about the
machines and its maintenance.

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 STORES DEPARTMENT
This department handles the inventory. Whenever any raw material or finished goods
have to move in or out of the company it has to go through the stores department.

Storing raw material:

One of the main functions of the stores is to maintain raw material and product
material for the company. First when RM or PM enters the company it is checked by
the stores for any defects in the containers and to see that the material sent by the
supplier is the same as specified by the production department. After verifying the
delivery challan and other required documentation. The material is unloaded; then the
QA department is informed for further material checking, after getting approval from
QA department, the material has to be accordingly arranged on the basis of its grade,
type and expiry date.

Packing:

Before the consignments is shipped the finished product must be properly packed in
outer boxes(cartons) to prevent any further damages during the transport, also stores
department seals the boxes which could be only removed by the concern customer.

Dispatching finished goods:

The next function of this department is storing the finished goods and dispatching
them after receiving the orders from the production department.
While dispatching the finished product, stores have to undergo many documentation
procedures to satisfy the statutory requirement.

Sample seal envelop:

Stores department has to make a sample seal envelop in which the product
(toothbrush) is placed, which is checked by custom inspector as a security about the
consignment which is shipped by the company.

15
Handling of defected goods:

This department also handles the goods which are rejected by the customers. These
goods have to be preserved properly and if demanded by the quality assurance
department it should be allotted for further checks. Some times the production
department also returns the RM or PM, due to various reasons this material is also
handled by stores.

Disposal of waste material:

Handling and disposing the waste material generated at the site is also one of the
duties of the stores department. This includes defected brushes and other material
countered at production department. These materials have to be handled separately
and are mostly scraped on weekly basis.

Documentation:

As any other department, maintaining documents are also one of the most important
and challenging function for the stores department. As Schiffer and Menezes is an
E.O.U based company there are many other documents which it has to maintain to
satisfy the statutory needs.
Some of the documents which stores maintain are:

• Requisition slip: The production department has to present requisition slip to

the stores whenever it needs RM or PM. This document must be properly
preserved by the stores and should be in position to present the same whenever
necessary.

• Material return note: Whenever any material has to be returned back by the
production department to the stores, this document is given to the stores along
with the material.

• Procurement certificate: This document includes the item description, the

value of consignment which is being shipped. The above said certificate has to
be presented to the custom.

• A.R.E form: This document includes all the specification of the consignment,
which is required by the custom for the clearance of the material from the port.

• Fumigation certificate: This certificate is required by the company to justify

that wooden planks used in the packing of consignment are properly treated.

• Export invoice: This document includes all the information and price of the
product, which is sent with the consignment to the customer.

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 • Packing list: This document is also sent to the customer, which includes
specification, cost, gross weight of consignment and net weight of product.

PURCHASE DEPARTMENT

The Vice President Commercial is the head of the department who sits in the main
office in Panjim. Under him he has senior Purchase Manager who looks after all the
purchases of the company with all his members.

Once the purchase officer receives the requisition note from the stores department, he
starts planning his material requirements. The blow up contents of the material
requirement plan are item code, item description, quantity in stock, material
requirements, material shortfall, purchase order number, purchase order date, supplier
and pending quantity.

LINE OF AUTHORITY

V.P. Commercial

Asst. Manager
Purchase

2 Purchase
Officers

Sr. Purchase
Asst.

Purchase Asst.

FUNCTIONS

MATERIAL REQUIREMENT PLANNING

The purchase officer finds out the material requirement based on the quantity of stock
for 2 or 3 months, the material shortfall etc. He then releases the purchase order. After

17
releasing the purchase order he follows up for timely receipt of material fore
production.

SOURCING OF VENDORS
Sourcing of vendors for different materials to manufacture the items is done through
Internet, Vendor Directory, Trade Fares, Yellow Pages, etc.

VENDOR DEVELOPMENT
Samples are taken from vendors along with duly filled vendor information form. If the
samples are approved then a commercial lot is ordered and the vendor is included in
the approved vendor list.

PRICE NEGOTIATIONS
Quotations are taken from different suppliers and a comparative price statement is
prepared. A suitable vendor is then selected.

DOCUMENTATIONS FOR IMPORT AND EXPORT

Invoice, Packing List, Certificate of Origin, F.O.B, Bill of Loading in case of sea
import and airway bill in case of air imports, Certificate of analyses, Catalogue, Self
Declaration Form, ARE-1 for excise.

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 HUMAN RESOURCE DEPARTMENT
Human resource department is a personnel department which mostly deals in the
workers of the company. It has to look after the recruitment of the employees to the
development and their salaries. It also has to keep record of the employee’s absence
or presence, their leave record etc. In Schiffer & Menezes the department is headed by
the D.G.M. HR. He takes all the decisions relating to HR. The HR assistant assists
him. He handles the day to day work of maintaining all the records of attendance
leave, advance pay, damages and contracts. Under him he also has the receptionist,
who looks after the office automation. Also he handles the Housekeeping Department
and the Administrative Department.

LINE OF AUTHORITY

DGM HRD

Receptionist
Secretary

House Keeping &

Security

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OBJECTIVES

• To look after the health of the employees.

• To keep on motivating the employees so as to get maximum output from them.
• To see to it that every employee and also the visitors have a good impression
about the company.

FUNCTIONS

1. Recruiting employees as and when required either on Contractual or on

Permanent basis.
2. Carrying out Induction, Probation training or any other training programmes.
3. Maintaining cleanliness and hygiene in the company.
4. Keeping the employees satisfied about their job.
5. Fixing the salary structure of the employees.
6. The HR department has to maintain leave cards for each employee. This helps
the company to check the attendance for punctuality.
7. The H.R department has to maintain all the records of the transactions taken
place of the firm with the employee and also the personal information of each
employee.
8. Handling administrative functions.

DOCUMENTATION
1. Registers of employee attendance, leaves, advance payments etc.
2. Administrative Documents
3. Registers of employee personal details.
4. Registers of accidents, dangerous occurrence, and damage due to loss.
5. Housekeeping Documents.
6. Statutory Documents

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 FINANCE DEPARTMENT

Finance Department is headed by the GM Finance who takes all the decisions of the
department. Under him he has the Deputy GM Finance who takes decisions in the
absence of the GM. He is the in charge of the transactions in the company.

LINE OF AUTHORITY
GM Finance

inance

DGM Finance

Account Section

21
FUNCTIONS

Payment of purchase bills:

The finance department has to look after the payment of the purchased packing
material and raw material to the concerned supplier. The procedure for this payment is
as follows, the material is ordered by the purchase department and the stores
department is made aware of this order through ERP software (essential resource
planning) .When the consignment arrives at the stores department the supplier has to
give the company GRN (goods received note) which is received by the stores, through
the help of this note the material is cross checked with the specification given by the
purchase department. the consignment is further checked by the quality assurance
department, for the specified quality ordered and later when the material is approved
by this department the stores has to send, a copy of GRN, invoice and packing list to
the finance and, after analyzing all these documents the finance department makes the
payment to the concerned supplier through the bank.

The payment of purchased machinery and molds is also done in the same method but
only the consignment is checked by a panel of engineers from the stores engineering
department rather then the quality assurance department.

Sales accounting:

When the consignment of finished goods is sent by the stores department to its
particular receiver, the stores has to forward the below mentioned documents to
Finance department,
• Excise invoice
• Packing list
• Lorry receipt

The below mentioned documents are needed only if goods exported

• Bill of lading (incase of sea shipment)
• Airway bill

When all these documents are received by finance department, they are scrutinized,
and on the basis of documents received, a bill is prepared and along with the above
said documents forwarded to the customer’s bank for the realization of payment.

Payment for services:

In case any services are required by the company, it is finalized by calling quotations
from the eligible agencies and after obtaining the satisfactory services from them, the

22
agencies are asked to submit their claim in form of bill which is later cleared by the
finance department.
Writing books of accounts:

The finance department has to maintain the day to day transactions of the company
which include all the flow of petty cash as well as the huge transactions done on
behalf of the company.

Calculation and disbursement of salaries:

The salaries of the employees are disbursed as per the detailed information and the
attendance report of each employee submitted by the human resource department. The
finance department has to calculate salaries for each of the companies’ employee and
pay the salaries on cash basis or through bank, as per the convenience of the
employees and the company.

Filling the return of ESI and GPF on due dates:

After the calculation of the salary of each employee, the finance department has to
deduct some of the amount from the salary as ESI and GPF contribution, which is
kept aside in the bank by the company after adding the company’s share, and later this
amount of the GPF is paid to the employee after his or her retirement. In case of any
urgent need the employees can withdraw certain part of GPF from their account.

Finalization of annual accounts:

The finance department has to prepare annual profit and loss account and balance
sheet for each financial year ending on 31st march which then has to be checked and
signed by the chartered accountant of the company. This function is very important
for the management to understand the solubility of the company.

File the income tax return:

Every company has to file an income tax return as per the statutory requirement, but
as Schiffer and Menezes India Pvt. Ltd. is a E.O.U (export oriented unit) based
company it gets a special incentive from the Indian government that is minimum
alternate tax (MAT) which means that the company has to pay only 8.5% tax based on
the profits of the company. These returns are filled by the finance department on or
before the due date through HDFC bank.

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Filling of ROC return:

ROC basically stands for registrar of corporation, this particular department is a part
and parcel of the ministry of corporate affairs, which normally looks after all the
company affairs. The finance department has to file
• Annual return which includes information about all the company’s present
stake holders and directors,
• A copy of balance sheet,
• Compliance report certified by the secretary of the company.

Development commission (SEEPZ):

This particular institute acts as a regulatory body for all the affairs of an export
oriented unit (E.O.U). So as per the statutory requirement the finance department files
• Quarterly performance report (QPR)
• Annual performance report (APR)

Every E.O.U based company gets a letter of permission (LOP) from SEEPZ, which
specifies, what are the different materials which could be imported or exported by the
particular company, which has to be strictly followed by the companies. Some times
when the contents of the (LOP) has to be modified as per the actual need. The finance
department has to inform the above matter to SEEPZ, and if permitted the company
acts upon it.

Goa industrial development corporation (GIDC):

The finance department has to file yearly annual return of the company as well as the
annual performance report to the GIDC.

Sales tax matters:

This statutory requirement is one of the most important functions of the finance
department. The department has to file
• Quarterly return of VAT, the sales tax payable by the company is 12.5%.in the
above document, there are two different parts which has to be filed
1. local sales tax (only for Goa) &
2. central sales tax ( out of Goa)
• Excise duty which is payable at the rate of 16% has to be paid on or before 5th
of every month.
• Service tax which is applied at the rate of 12.36% has to be paid every half
yearly that is before 25th April and 25th October.
All the above transactions are done through the state bank of India (SBI).

Filing of return towards tax deducted at source (TDS):

24
 Whenever the company does business or buys some services from other parties,
the company has to deduct 2% as TDS according to the law from the payment
given to the party.

All the necessary banking transactions:

• Cash credit – whenever company needs additional finance it withdraws from

the cash credit facility, provided to it by its banker. When this facility is
obtained, the company has to pay 13.33% of interest on daily bases on
borrowed finance.

• Export packing credit – this type of loan facility is available only for the
E.O.U based companies. The finance department makes the maximum use of
this loan as the interest rate is lower than cash credit, which is approximately
6-7%.

• Letter of credit – Normally when an importer demands for 100% advance on

the supplied material, then the finance department approaches to the bank for
letter of credit which acts as an assurance to the importer.

• Licensing with bank for remittance or flow of funds to or from abroad.

WORK EXPERIENCE
I commenced with of my Summer Training in Schiffer & Menezes from 14th of April
2008. On the first day we met the D.G.M. H.R. I had with me three people, one was
my friend form the same college as mine, other from Rosary college and the third one
from Xavier’s College. We introduced ourselves to him and also explained him the
purpose behind our training in their company. He first chocked out a plan for us. He
firstly arranged a meeting for us with the Sr. Purchase officer. He then gave us the
Standard Operating Procedure (S.O.P) of the company in which we got to know the
do’s and don’ts of the company, and also the operating structure. He also introduced
us to the production manager who gave us permission to go to the production area.
The HR also introduced us to the various departmental heads. We noticed one thing
that every one was very friendly in the company, which made us feel very
comfortable.

We observed that a strict procedure for cleanliness was maintained as it produced

dental product i.e., Tooth Brushes. We found that all the workers were very
enthusiastic while working. Every employee in the company was very co-operative
and so we also tried to be very friendly and helpful to them. Our suggestions were

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always been encouraged may be by the Quality Manager or the Production Manager.
They made us feel that we were an asset to the company.

I was given a project by the Quality manager which was about studying of the tufting
department and giving some suggestions either for any problem observed or for
improvement in the production. I had given him my report on the observations done
by me and some suggestions. He was truly impressed by the suggestions and was
keen in knowing more about them.

I completed with my summer training on 3rd June 2008. It would not have been
possible if not for the kind behaviors of all the employees in the company. It was an
amazing experience and I also feel it has boosted my confidence and I will grow
professionally.

Name of the Name of the person Name of the person

organization. from organization who from top
Postal address you interacted with the management who
most. you interacted with
the most.

SCHIFFER & SCHIFFER & Mr. JOSHI Mr. S.J. KARE

MENEZES MENEZES Designation- DGM Designation-
PRIVATE.LTD PRIVATE.LTD HRD DIRECTOR PLANT
Plot no L-27 Contact no- OPERATIONS
Phase 2 A (0832) 6694141 Contact no-
Verna (0832)6694141
Industrial
Estate Goa

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