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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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ISBN 1-256-14453-3

Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3
Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.




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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

ISBN 1-256-14453-3

Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.



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ISBN 1-256-14453-3

Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

ISBN 1-256-14453-3

Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.



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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3


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ISBN 1-256-14453-3

Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3
Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3



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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.



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Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3



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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.



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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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ISBN 1-256-14453-3



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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

ISBN 1-256-14453-3
Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.



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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.




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Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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ISBN 1-256-14453-3

Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.



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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.

ISBN 1-256-14453-3

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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.


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Technical Communication: Process and Product, Seventh Edition, by Sharon J. Gerson and Steven M. Gerson. Published by Prentice Hall.
Copyright 2012 by Pearson Education, Inc.