UnitrendsAdministratorsGuide Version7.3.

05
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Contents

About this Guide ................................................................................................................................23

Typographical conventions ......................................................................... 23 Terminology ................................................................................................ 23 Contacting Unitrends Support..................................................................... 25 Case severity levels ............................................................................. 27 Customer Portal ................................................................................... 28 Unitrends website support information................................................. 31

Chapter 1

Introducing Unitrends ................................................................................................33

The Unitrends Administrator Interface ........................................................ 33 Navigation pane options ...................................................................... 36 Status icon ........................................................................................... 37 Backup icon ......................................................................................... 37 Restore icon......................................................................................... 37 Archive icon ......................................................................................... 37 Replication icon.................................................................................... 37 Reports icon......................................................................................... 37 Settings icon ........................................................................................ 38 About icon ............................................................................................ 38 Log out icon ......................................................................................... 39

Chapter 2

Getting Started............................................................................................................41
Prerequisites for physical systems.............................................................. 41 Site preparation.................................................................................... 41 Physical system preparation ................................................................ 42 Prerequisites for virtual systems ................................................................. 43 Initial configuration of Unitrends systems ................................................... 43
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System setup .............................................................................................. 45 Setup Wizard overview ........................................................................ 45 Complete the configuration .................................................................. 46 Subsystem configuration settings ............................................................... 47 About the welcome screen................................................................... 47 About product registration.................................................................... 47 About date and time configuration ....................................................... 48 About hostname settings ..................................................................... 50 About configuring notifications ............................................................. 50 About root password configuration ...................................................... 53 About user configuration ...................................................................... 54 About the installation type.................................................................... 56 About expanding storage ..................................................................... 57 About adding clients............................................................................. 61 About global retention and deduplication............................................. 64 Setup complete .................................................................................... 66

Chapter 3

Advanced Configuration Options .............................................................................67

About licensing the system ......................................................................... 67 About network configuration ....................................................................... 68 Ethernet settings .................................................................................. 68 DNS settings ........................................................................................ 70 Hosts settings ...................................................................................... 71 About configuring root passwords............................................................... 72 Operating system root password configuration.................................... 73 Administrator interface root password configuration ............................ 73 Auto-login feature................................................................................. 73 About working with clients........................................................................... 74 About renaming clients ........................................................................ 75 Client trust credentials ......................................................................... 77 About system updates ................................................................................ 79 Shutting down the Unitrends system .......................................................... 80 About remote system management ............................................................ 83 Granting privilege for remote management ......................................... 84 About credential management .................................................................... 85 About Active Directory authentication ......................................................... 87 About storage configuration ........................................................................ 91 Storage types....................................................................................... 92

Contents

Adding storage to the system .............................................................. 93 Configuring storage.............................................................................. 97 Storage allocation and distribution..................................................... 104 Balancing backup performance and retention ................................... 105 About retention control.............................................................................. 106 About system notifications ........................................................................ 109 About SNMP trap notifications ........................................................... 109 SNMP trap conditions ........................................................................ 110 SNMP agent....................................................................................... 113 About encryption ....................................................................................... 114 Archiving with encryption ................................................................... 117 Encryption limitations ......................................................................... 117 About security levels ................................................................................. 118 Open ports and security levels........................................................... 119 About device configuration........................................................................ 122 About the NTFS change journal................................................................ 125 Change journal operation for master backup ..................................... 126 Change journal operation for incremental backup ............................. 126 Configuring the change journal .......................................................... 127 Change journal configurable file types ............................................... 128 Change journal per volume................................................................ 129 Change journals and remote mounts ................................................. 129

Chapter 4

Backups.....................................................................................................................131
File-level backup types ............................................................................. 132 Using selection lists ........................................................................... 133 File-level backup strategies ...................................................................... 138 About executing backups.......................................................................... 139 Maximum file pathname lengths ........................................................ 139 Working with the Computer backup subsystem........................................ 139 Working with the Enterprise backup subsystem ....................................... 146 Enterprise backup elements .............................................................. 147 About calendars ................................................................................. 147 About Enterprise selection lists .......................................................... 152 About backup options ........................................................................ 159 About Enterprise backup schedules .................................................. 166 Protecting NAS devices ............................................................................ 172 Working with client aliases........................................................................ 172
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Contents

Viewing backups ....................................................................................... 175 Monitoring running jobs............................................................................. 182 Standard restore procedures .................................................................... 184 Working with the Backup Browser ............................................................ 185

Chapter 5

Archiving ...................................................................................................................187
Archiving basics ........................................................................................ 187 How does archiving work? ................................................................. 187 Types of archives ............................................................................... 189 Options on the main Archive screen .................................................. 189 General archiving steps ..................................................................... 190 About archive media ................................................................................. 190 Archive media types........................................................................... 191 Managing archive media........................................................................... 195 Archiving backups..................................................................................... 200 Archive considerations ....................................................................... 201 Archiving replicated backups ............................................................. 202 Archive settings.................................................................................. 203 Recommended date range strategies ................................................ 207 Scheduling strategies for tape archive ............................................... 210 On-demand archive ........................................................................... 211 Archive schedules .............................................................................. 213 Viewing and restoring archives ................................................................. 217 Archive search options and results .................................................... 217 Viewing archives ................................................................................ 221 Archive restore................................................................................... 224 Restoring from tape ........................................................................... 230 Removing and importing archive sets....................................................... 230 Stopping and starting the archive process................................................ 234 Archive to tape setup ................................................................................ 234 Tape archive terminology................................................................... 234 Tape barcodes ................................................................................... 235 Tape archive prerequisites................................................................. 236 Connecting the device ....................................................................... 237 Configuring the device in the Unitrends system................................. 240 Setting up the tape archiving process ................................................ 242

Contents

Chapter 6

Replication ................................................................................................................243
About replication ....................................................................................... 243 About secure tunnels for Unitrends systems ..................................... 244 Replication Features ................................................................................. 245 Replication requirements .......................................................................... 246 Supported systems ............................................................................ 246 System requirements ......................................................................... 247 Replication limitations ............................................................................... 247 Replication and legacy vaulting comparison............................................. 248 Retention............................................................................................ 248 Deduplication ..................................................................................... 249 Encryption handling ........................................................................... 249 Restore .............................................................................................. 250 Installation types and replication............................................................... 250 Replication setup ...................................................................................... 251 Standard replication setup ................................................................. 252 Cross-replication setup ...................................................................... 260 Configuring replication after the initial setup ............................................. 268 Configuring connection options and process control ......................... 269 Seeding the initial data set ................................................................. 270 Configuring backups for replication.................................................... 271 Tuning bandwidth and throttling options ............................................ 272 Setting replication report options ....................................................... 272 Suspending replication....................................................................... 273 Moving a source to a different replication target ................................ 273 Removing replication ......................................................................... 274 Upgrading from legacy vaulting to replication ........................................... 275 Migration limitations ........................................................................... 275 Navigating replicating systems ................................................................. 280 From the source system .................................................................... 280 From the target system ...................................................................... 280 Viewing replicated backups ............................................................... 282 Working with the replication dashboard .................................................... 283 Completed Replication Operations pane ........................................... 283 Active Replication Operations pane ................................................... 287 Pending Replication Operations pane ............................................... 291 Dashboard controls............................................................................ 295 Archiving replicated backups .................................................................... 295
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Contents

Restoring replicated backups.................................................................... 295 Bare metal restore from the replication target.................................... 296 Restore a Linux or non-x86 client from the replication target............. 299 Deleting replicated backups...................................................................... 300 Replication reports .................................................................................... 301

Chapter 7

Legacy Vaulting ........................................................................................................303

Vaulting overview...................................................................................... 303 Vaulting setup ........................................................................................... 306 Vaulting continuous Exchange protection data .................................. 312 Data protection vault restore..................................................................... 314 Working with the vaulting dashboard ....................................................... 314 Completed Vaulting Operations pane ................................................ 314 Active Vaulting Operations pane........................................................ 315 Pending Vaulting Operations pane .................................................... 316 Vaulting dashboard controls .............................................................. 317 Vaulting reports......................................................................................... 317 Granular restore from vault ....................................................................... 318 Export vaulted data to an archive device .................................................. 318

Chapter 8

Restore ......................................................................................................................323
Basic steps for restoring backups ............................................................. 323 Restoring backups from a client with aliases ............................................ 324 Restore file exclusion options ................................................................... 325 Full restore with exclusions....................................................................... 325 Advanced execution options for restore.................................................... 325 AIX restore considerations........................................................................ 326 Linux restore considerations ..................................................................... 327

Chapter 9

Reports, Alerts, and Monitoring..............................................................................329

Reports ..................................................................................................... 329 Standard system reports (system generated) .................................... 329 User-generated reports...................................................................... 333 Alerts ........................................................................................................ 373 Monitoring ................................................................................................. 374 Failures and warnings ........................................................................ 374

Contents

System load ....................................................................................... 374 Support toolbox.................................................................................. 375

Chapter 10

Disaster Recovery ....................................................................................................379

Archive or replicate ................................................................................... 380 Preparation ............................................................................................... 380 Restoring the system ................................................................................ 382 Scenario 1: Restoring a backup system .................................................. 382 Selecting storage devices during DR................................................. 383 Configuring the newly imaged system ............................................... 383 System restore from the replication target ......................................... 384 System restore from archive .............................................................. 386 Scenario 2: Recovering from a corrupt backup device ............................. 388 Scenario 3: Recovering from a corrupt RAID............................................ 389 Scenario 4: Recovering a corrupt internal drive ....................................... 390 Post-recovery considerations ................................................................... 390 Restoring backup data to the clients......................................................... 391 Bare metal basic steps....................................................................... 391 File-level and application restore basic steps .................................... 391

Chapter 11

Legacy Disaster Recovery.......................................................................................393

Archive or vault ......................................................................................... 394 Preparation ............................................................................................... 394 Restoring the system ................................................................................ 396 Scenario 1: Restoring a backup system .................................................. 396 Scenario 2: Recovering from a corrupt backup device ............................. 397 Scenario 3: Recovering from a corrupt RAID............................................ 398 Scenario 4: Recovering a corrupt internal drive ....................................... 399 Additional requirements for restoring to a virtual system .......................... 399 Storage setup............................................................................................ 399 Disaster recovery from vault .................................................................... 400 Automatic disaster recovery from vault..................................................... 401 Create an automatic disaster recovery profile.................................... 402 View an automatic disaster recovery profile....................................... 402 Remove an automatic disaster recovery profile ................................. 403 Change, stop, or suspend an automatic disaster recovery profile ..... 403
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Contents

Disaster recovery from archive ................................................................. 403 Post-recovery considerations ................................................................... 404 Restoring backup data to the clients......................................................... 405 Bare metal basic steps....................................................................... 405 File-level and application restore basic steps .................................... 405

Chapter 12

Protecting Windows Environments ........................................................................407

Windows agent versions ........................................................................... 407 Windows agent requirements ................................................................... 409 Push installing the Windows agents ......................................................... 410 Agent push install requirements......................................................... 411 Manually installing the Windows agents ................................................... 412 Agent installer for Windows XP, 2003, and up................................... 413 Agent installer for Windows 2000 client ............................................. 416 Command-line installer for Windows clients ...................................... 417 Windows agent installer command-line examples ............................. 418 Windows protection software deployment using Group Policy .......... 419 Removing or repairing Windows agents ................................................... 421 Maintenance mode for Windows XP, 2003, and up ........................... 421 Maintenance mode for Windows 2000 client ..................................... 422 Updating the Windows agents .................................................................. 422 Push installing agent updates ............................................................ 422 Manually updating Windows agents .................................................. 424 About Windows protection ........................................................................ 425 Volume Shadow Copy Service on Windows Server .......................... 425 Backing up a Windows Server ........................................................... 425 Backing up Windows applications...................................................... 426 Protecting deduplication-enabled Windows 2012 Servers................. 426 System state backup and restore on Windows Server ...................... 426 Protecting Windows DFS Servers...................................................... 427 Active Directory backup and restore on Windows Server .................. 427 Bare metal restore of Active Directory Server on Windows Server ... 428 Microsoft IIS meta-directory backup and restore ............................... 429 Certificate Services database backup and restore ............................ 429 Cluster database backup and restore on Windows Server ............... 430 Protecting file clusters ........................................................................ 430 Windows bare metal .......................................................................... 431 Features of the Windows agent ......................................................... 431 Windows Instant Recovery ....................................................................... 436

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Contents

Overview ............................................................................................ 436 Windows Instant Recovery and bare metal recovery......................... 436 How Windows Instant Recovery works .............................................. 437 Recommended backup strategy ....................................................... 438 Supported configurations ................................................................... 439 Windows Instant Recovery tips .......................................................... 442 Windows Instant Recovery steps....................................................... 443 Modes of operation ............................................................................ 444 System resource considerations and prerequisites ........................... 445 Storage allocation .............................................................................. 446 Virtual network setup ......................................................................... 447 Setting up a virtual client .................................................................... 449 Modifying a virtual client..................................................................... 453 Virtual client restore status................................................................. 454 Viewing the status of virtual clients .................................................... 456 Changing the mode of operation........................................................ 458 Accessing the virtual client while in Audit or Live mode..................... 459 When disaster strikes......................................................................... 460 Reports and notifications ................................................................... 461 Troubleshooting ................................................................................. 462

Chapter 13

Microsoft SQL Server Protection ............................................................................463

About SQL Server protection .................................................................... 463 Agent prerequisites for Microsoft SQL ............................................... 464 System requirements ......................................................................... 464 SQL Server agent backups ................................................................ 465 Display of SQL Server in the backup system..................................... 465 Executing SQL backups............................................................................ 466 SQL Server backups status ...................................................................... 470 Restoring SQL backups ............................................................................ 471 Restoring the master database .......................................................... 471 Restoring the model and msdb databases ........................................ 472 Restoring SQL Full backups .............................................................. 473 Restoring SQL differential and transaction backups .......................... 474 Restoring a backup when the SQL icon does not display.................. 475 SQL restore from the replication target..................................................... 476 Replicated SQL restore requirements and considerations................. 476

Chapter 14

Microsoft Exchange Server Protection ..................................................................479

About Exchange protection....................................................................... 479
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Contents

Requirements for using Exchange Server protection......................... 480 Installing Exchange protection ........................................................... 481 Recommended configurations for Exchange ..................................... 481 Data protection strategies for Exchange ............................................ 482 Automatic exclusion of Exchange data during file-level backups....... 483 About the circular logging setting for Exchange................................. 483 Snapshot and streaming backups for Exchange ............................... 483 Executing Exchange backups................................................................... 484 About Exchange 2013 and 2010 backup ........................................... 489 About Exchange 2007/2003 backup .................................................. 489 About protecting clustered Exchange environments.......................... 489 About Exchange 2000 backup ........................................................... 492 Exchange archiving............................................................................ 492 Exchange replication.......................................................................... 493 Microsoft Exchange recovery.................................................................... 493 Restoring an Exchange database or storage group .......................... 493 Restoring Exchange items ................................................................ 499 About restoring Exchange 2013 and 2010 from a backup................. 503 About restoring Exchange 2007 from a backup ................................. 503 About restoring Exchange 2003 from a backup ................................. 504 About restoring Exchange 2000 from a backup ................................. 504 Restoring Exchange from archives .................................................... 504 Restoring Exchange from a legacy vault ........................................... 504 Restoring a backup when the Exchange icon does not display ......... 504

Chapter 15

Microsoft SharePoint Protection.............................................................................507

About SharePoint protection ..................................................................... 507 SharePoint agent requirements ......................................................... 508 SharePoint configuration prerequisites .............................................. 510 SharePoint backup considerations .................................................... 511 Display of SharePoint agent in the backup system............................ 512 Executing SharePoint backups ................................................................. 512 Viewing SharePoint backups .................................................................... 515 Restoring SharePoint backups ................................................................. 516 SharePoint restore considerations ..................................................... 516 Restoring items with Kroll .................................................................. 520 Restoring a backup when the SharePoint icon does not display ....... 521

Chapter 16
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Oracle Protection......................................................................................................523
About Oracle protection ............................................................................ 523

Contents

Oracle agent requirements ................................................................ 524 Oracle credential considerations........................................................ 524 Oracle backup considerations............................................................ 527 Display of Oracle agent in the backup system ................................... 527 Executing Oracle backups ........................................................................ 528 Viewing Oracle backups ........................................................................... 532 Oracle restore from the backup system .................................................... 532 Oracle restore requirements and considerations ............................... 532 Oracle for Windows restore from the replication target............................. 535 Replicated Oracle restore considerations .......................................... 535

Chapter 17

Protecting Hyper-V Environments ..........................................................................539

About Hyper-V protection.......................................................................... 539 Hyper-V HOS agent requirements ..................................................... 540 Registering the Hyper-V server to the Unitrends system ................... 542 About Hyper-V backups ..................................................................... 543 Executing Hyper-V backups...................................................................... 545 Viewing the status of Hyper-V backups ............................................. 549 Restoring Hyper-V virtual machines ......................................................... 549 Restoring files from Hyper-V backups................................................ 553 Protecting Hyper-V virtual machines at the Guest OS level ..................... 559 Special consideration for Domain Controllers on Hyper-V........................ 560 Converting from VHD to VHDX................................................................. 561

Chapter 18

Protecting VMware Infrastructure...........................................................................563

Best practices for protecting VMware virtual machines ............................ 563 About the Virtualization Protector ............................................................. 566 Virtualization Protector requirements........................................................ 567 Raw device mapped disk limitations .................................................. 569 Adding vCenter and ESX servers ............................................................. 570 Setting VM credentials .............................................................................. 571 Working with VM credentials.............................................................. 572 Deleting vCenter and ESX servers ........................................................... 575 About VMware backups ............................................................................ 575 VMware backup strategies................................................................. 577 VMware SAN-direct backups ............................................................. 578 VMware disk exclusions..................................................................... 581
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Contents

Executing VMware backups............................................................... 582 Restoring the VMware virtual infrastructure.............................................. 586 Restoring the entire virtual machine .................................................. 586 Restoring files from VMware backups................................................ 588 Instant recovery for VMware ..................................................................... 595 Instant recovery in audit mode........................................................... 597 Instant recovery mode ....................................................................... 599 Recovering peripheral devices........................................................... 600 Protecting VMware templates ................................................................... 600 Executing backups of VMware templates .......................................... 601 Restoring VMware templates ............................................................. 605 Troubleshooting ................................................................................. 607

Chapter 19

Protecting Cisco UCS Environments .....................................................................609

Working with UCS blade and rack-mount servers .................................... 609 Protecting UCS blade and rack-mount servers.................................. 610 Restoring UCS client backups ........................................................... 612 Disaster recovery of UCS clients ....................................................... 613 Working with Cisco UCS service profiles.................................................. 616 About protecting Cisco UCS service profiles ..................................... 616 Viewing UCS service profile backups ....................................................... 623 Restoring UCS service profile backups .................................................... 626 UCS service profile restore requirements and considerations ........... 626

Chapter 20

AIX protection ...........................................................................................................633

AIX agent versions.................................................................................... 633 AIX agent restrictions................................................................................ 634 Installing protection software for AIX ........................................................ 634 AIX client backup and restore ................................................................... 635 Uninstalling protection software on AIX client........................................... 635

Chapter 21

HP-UX protection......................................................................................................637
HP-UX agent versions .............................................................................. 637 Installing protection software on an HP-UX client..................................... 638 Installation of the HP UNIX agent ............................................................. 638 Uninstalling HP UNIX client protection software ...................................... 639

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Contents

Chapter 22

iSeries protection ....................................................................................................641

Getting started with iSeries protection ...................................................... 641 Space requirements and maximum file size for successful backup... 642 iSeries master backup and restore considerations ................................... 643 iSeries backup operation .......................................................................... 644 The iSeries backup menu ......................................................................... 645 iSeries profile ............................................................................................ 646 iSeries backup now option ........................................................................ 646 Schedule an iSeries backup ..................................................................... 647 iSeries restore operation........................................................................... 647 iSeries disaster recovery........................................................................... 648 iSeries log files.......................................................................................... 648

Chapter 23

Linux protection .......................................................................................................649

Linux agent versions ................................................................................. 649 Installing Linux protection software .......................................................... 651 Downloading the Linux agent installation file ........................................... 651 File-level backup and restore.................................................................... 652 Default exclusions .............................................................................. 652 Bare metal backup and disaster recovery................................................. 653 Uninstalling Linux protection software ..................................................... 653

Chapter 24

Mac OS X protection ...............................................................................................655

MAC OS X agent versions ........................................................................ 655 Mac OS X 10.8 ......................................................................................... 656 Installing Mac OS X protection software ................................................... 656 Additional protection software notes ......................................................... 657

Chapter 25

Novell NetWare protection.......................................................................................659

Novell NetWare agent versions ................................................................ 659 Installing protection software on a Novell client ........................................ 660 Upgrading protection software on a Novell client...................................... 662 Uninstalling protection software from a Novell client ................................ 663 GroupWise configuration during Novell NetWare agent install ................. 663 Using TSA-based client to backup GroupWise......................................... 664
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Contents

GroupWise backups without TSA on Novell client.................................... 664 Using TSA-based client to restore GroupWise ......................................... 665 Out-of-place GroupWise restore using NetWare agent ............................ 665 In-place GroupWise restore using NetWare agent ................................... 666 ConsoleOne recovery using NetWare agent ............................................ 666 eDirectory backup and restore using Novell agent ................................... 667 Switching between TSA and non-TSA backups ....................................... 672 Novell NetWare agent restrictions and limitations .................................... 672

Chapter 26

OES on Linux protection .........................................................................................673

OES on Linux agent versions ................................................................... 673 Installing OES protection software............................................................ 674 Fine-tuning SMS performance .................................................................. 675 Changing root password on OES agent ................................................... 676 Protection software for OES with AppArmor............................................. 676 Upgrading OES protection software ......................................................... 677 GroupWise configuration for OES agent install ........................................ 678 Using TSA-based client to restore GroupWise on OES client .................. 679 Out-of-place GroupWise restore on OES agent ....................................... 679 In-place GroupWise restore on OES agent .............................................. 680 ConsoleOne recovery on OES agent........................................................ 681 eDirectory backup and restore using OES agent...................................... 681 OES agent restrictions and limitations ...................................................... 685 Uninstalling protection software for OES .................................................. 685

Chapter 27

SCO OpenServer protection ...................................................................................687

SCO OpenServer agent versions ............................................................. 687 Installing protection software for SCO OpenServer .................................. 688 Uninstalling protection software on SCO OpenServer client .................... 689

Chapter 28

Solaris protection .....................................................................................................691

Solaris agent versions............................................................................... 691 Installing Solaris protection software ....................................................... 692 Uninstalling Solaris protection software ................................................... 693

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Contents

Chapter 29

UnixWare protection ................................................................................................695

UnixWare agent versions.......................................................................... 695 Installing protection software for UnixWare .............................................. 696 Master backup of the UnixWare client ...................................................... 697 Uninstalling protection software on UnixWare client................................. 697

Chapter 30

Xen on OES 2 Protection .........................................................................................699

Xen virtualization architecture................................................................... 699 Domain Management and Control (Xen DM&C)....................................... 700 Xen backup scenarios............................................................................... 701 Scenario 1: Protecting Xen host only (recommended method).......... 702 Scenario 2: Protecting Xen virtual machines only.............................. 703 Scenario 3: Protecting Xen host and virtual machines together ........ 704

Chapter 31 Chapter 32

Bare Metal Protection Overview..............................................................................707

Bare metal test restores..................................................................... 710

Windows Hot Bare Metal Protection.......................................................................711

Windows bare metal overview .................................................................. 711 Windows hot bare metal features ...................................................... 711 Windows bare metal system requirements ........................................ 712 Implementing bare metal protection.......................................................... 713 Creating the Windows bare metal boot media ................................... 713 Testing bare metal media .................................................................. 716 Bare metal restore procedures ................................................................. 717 Physical to Virtual (P2V) restores of Windows clients........................ 717 Dissimilar bare metal restore for Windows 2003 and 2003 R2 .......... 719 Dissimilar bare metal restore for Vista and later environments.......... 721 Additional considerations for Windows bare metal ................................... 723 Windows bare metal Interface ........................................................... 723 When a system does not boot following a bare metal restore ........... 726

Chapter 33

Bare Metal for Linux .................................................................................................729

Linux bare metal overview and requirements ........................................... 729 Linux hot bare metal recovery requirements and limitations.............. 729 Implementing Linux bare metal protection ................................................ 730 Creating Linux hot bare metal boot media ......................................... 731 Linux bare metal restore procedure .......................................................... 731
Contents

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Linux bare metal menu options .......................................................... 733 Initiate Linux client restore from backup system ................................ 734 Linux cold bare metal protection ............................................................... 734 Creating the iso for use with cold bare metal backups....................... 735 Performing cold bare metal backups and restores............................. 736

Chapter 34

Bare Metal for x86 Platforms ...................................................................................739

Intel platforms bare metal disaster recovery ............................................. 740 Specifying bare metal settings for a client ................................................ 742 Testing bare metal backups...................................................................... 743 Recovering from a crash with the bare metal boot CD ............................. 744 Using the bare metal crash recovery boot CD .......................................... 744 Bare metal boot CD menu options............................................................ 745 Bare metal boot CD tasks option ....................................................... 745 Bare metal boot CD backup option .................................................... 745 Bare metal boot CD restore option .................................................... 746 Bare metal boot CD utilities option..................................................... 747 Manual bare metal backup........................................................................ 748 When to perform a cold bare metal backup .............................................. 749 Recovering from a crash using cold bare metal........................................ 749 Configuration settings for CD only version of bare metal.......................... 751 Bare metal optimization ............................................................................ 751 Novell agent bare metal optimizer utility .................................................. 752 Usage................................................................................................. 753

Chapter 35

Bare Metal for non-x86 Platforms ...........................................................................755

Bare metal for AIX..................................................................................... 755 AIX client hot bare metal restore........................................................ 755 Generating bare metal media for an AIX client .................................. 756 Starting the bare metal restore for an AIX client ................................ 756 Bare metal for AIX menu options ....................................................... 757 Initiate AIX client restore from backup system ................................... 758 Reasons for AIX bare metal restore................................................... 758 Bare metal for Mac OS X .......................................................................... 759 Hot bare metal disaster recovery using Mac OS X ............................ 759 Creating a hot bare metal Mac OS X boot DVD ................................ 760 Mac OS X hot bare metal restore ...................................................... 760 Bare metal for UnixWare........................................................................... 761

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Contents

UnixWare bare metal disaster recovery ............................................ 762 Bare metal rapid recovery CD for UnixWare 7.13/7.14...................... 764 Bare metal for UnixWare features...................................................... 765 UnixWare bare metal Jump Start booting .......................................... 765 UnixWare bare metal AIR-BAG main menu system .......................... 766 UnixWare bare metal diagnostic/confidence test ............................... 766 UnixWare bare metal single filesystem restore ................................. 766 UnixWare bare metal fully automated restore.................................... 767 UnixWare bare metal restore to same hard disk................................ 767 UnixWare bare metal restoring to a new partition or hard disk .......... 767 UnixWare bare metal filesystem status report ................................... 767 UnixWare bare metal adjusting filesystem sizes................................ 768 UnixWare bare metal hard disk parameter information...................... 768 UnixWare bare metal view controllers................................................ 768 UnixWare bare metal load BTLD modules......................................... 769 UnixWare bare metal view PCI, ISA, PCM/CIA cards........................ 769 UnixWare bare metal modify resource manager database................ 769 UnixWare bare metal hard disk single user mode ............................. 769 UnixWare bare metal deleting filesystems from master list ............... 769 UnixWare bare metal slice manager .................................................. 769 UnixWare bare metal restore from the backup system ...................... 772 Bare metal for Solaris SPARC .................................................................. 774 Solaris SPARC bare metal restore .................................................... 774 Generate and boot from the bare metal media .................................. 775 Bare metal recovery from a Jump Start boot server .......................... 778 Bare metal for Xen virtual machines ......................................................... 780

Chapter 36

PSA Integration with ConnectWise.........................................................................783

Introduction ............................................................................................... 783 Configuring the PSA tool........................................................................... 784 Configuring settings in ConnectWise ................................................. 784 Configuring the Unitrends PSA Integration feature............................ 786 Modifying or deleting a PSA configuration ......................................... 788 Viewing ticket history ................................................................................ 788 Invoking the billing script........................................................................... 789

Chapter 37

Troubleshooting .......................................................................................................791
Archive troubleshooting ............................................................................ 791 Troubleshooting backups and schedules.................................................. 792
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Contents

Troubleshooting bare metal restore .......................................................... 793 Troubleshooting encryption....................................................................... 794 Troubleshooting file restore ...................................................................... 794 Troubleshooting iSeries ........................................................................... 795 Troubleshooting license management ...................................................... 795 Troubleshooting Novell NetWare agent .................................................... 796 Troubleshooting backup system messages.............................................. 797 Troubleshooting tape devices ................................................................... 798 Troubleshooting VMware ESX ................................................................. 799 Troubleshooting Windows event IDs ........................................................ 800 Starting event ..................................................................................... 800 VSS events leading up to execution of a volume snapshot ............... 801 Troubleshooting Windows legacy Exchange agent .................................. 804 Troubleshooting Windows legacy SQL Server agent ............................... 805 Troubleshooting Xen bare metal backup and restore ............................... 806

Appendix A Windows Legacy Operations ..................................................................................809

Working with the Windows agent.............................................................. 809 Launching the Windows agent ........................................................... 809 Windows agent preferences .............................................................. 809 Windows agent profiles...................................................................... 811 Performing backups with the Windows agent .................................... 812 Performing restores with the Windows agent .................................... 814 Verifying or comparing a backup ...................................................... 816 Options and other functions .............................................................. 817 Legacy SQL Server agent......................................................................... 821 Launching the legacy SQL Server agent ........................................... 822 Log in to legacy SQL Server agent ................................................... 822 Features of the SQL Server agent ..................................................... 823 Creating or modifying a legacy SQL backup schedule ...................... 823 Legacy SQL backup plan optimization .............................................. 824 Legacy SQL backup types and schedules ......................................... 824 Assigning or removing a legacy SQL backup schedule ..................... 825 Legacy SQL on-demand backups...................................................... 826 Legacy SQL restore options .............................................................. 826 Legacy SQL Server point in time restore ........................................... 828 Viewing legacy SQL backup and restore history ............................... 829 Legacy SQL Server audit and error logs............................................ 829
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Contents

Testing Legacy SQL Server database restore................................... 829 Legacy Exchange agent ........................................................................... 830 Legacy Exchange information store setup ........................................ 831 Legacy Exchange agent setup........................................................... 831 Legacy Exchange client registration .................................................. 831 Legacy Exchange and Active Directory ............................................. 832 Legacy Exchange and the Samba share ........................................... 832 Working with Legacy Exchange information stores ........................... 832 Legacy Exchange store level log in ................................................... 833 Legacy Exchange Quantum Recovery setup .................................... 833 Legacy Exchange EQR system requirements ................................... 833 Installing Ontrack PowerControls on legacy Exchange ..................... 835 Licensing Ontrack PowerControls for legacy Exchange .................... 836 About the Ontrack PowerControls license ......................................... 836 Legacy Exchange store level functionality ......................................... 838 Legacy Exchange information store level security ............................. 838 Legacy Exchange backup and purge options .................................... 839 Legacy Exchange define information store level items ...................... 839 Legacy Exchange launch information store level master .................. 839 Legacy Exchange launch information store level differential ............ 840 Legacy Exchange store level history ................................................. 840 Legacy Exchange store level purge ................................................... 841 EIR and EQR backup schedules ....................................................... 841 Legacy Exchange information store scheduling ................................ 842 Legacy Exchange master or differential schedule ............................ 843 Legacy Exchange recovery options ................................................... 844 Legacy Exchange Quantum Recovery .............................................. 845 Legacy Exchange directories for Ontrack PowerControls.................. 845 Using the Ontrack PowerControls ExtractWizard .............................. 846 Setting up Ontrack PowerControls for legacy Exchange ................... 848 Restoring Legacy Exchange data via Ontrack PowerControls .......... 851 Restoring Exchange messages via Ontrack PowerControls .......... 851 Testing the legacy Exchange agent setup ......................................... 854 Testing Exchange information store backups .................................... 854

Appendix B Unitrends Open Source Compliance ......................................................................855

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AboutthisGuide
TheUnitrendsAdministratorsGuideprovidesdetailedinstructionsoninstallation, configuration,andadministrationoftheUnitrendsbackupsolution.Thetarget audienceforUnitrendsproductsaresystemadministratorsforsmall,medium,and largecompanies. AllproceduresarerunfromtheUnitrendsAdministratorInterface(AI),unless otherwisespecified.Seethefollowingtopicsfordetails:

Typographicalconventionsonpage 23 Terminologyonpage 23 ContactingUnitrendsSupportonpage 25

Typographicalconventions
Menucommandsareinbold,andasequenceofcommandsisdesignatedusing thefollowingstyle,Settings>Notifications. Textyoutypeinisincourierbold,forexample,root. Linksandcrossreferencesareinblue,forexample, http://www.unitrends.com/support/customercarecenter.html

Terminology
Thefollowingtabledescribesthetermsusedinthisdocument.Lookoutfor dinosaurslurking!Termshavechangedandyoumayrunintoinstanceswhere deprecatednamesarestillused.

23

Term backup system

Definition Unitrends backup system, administered through the Unitrends AI. Equivalent to legacy terms DPU, appliance, Rapid Recovery Console (RRC), and BP. A Unitrends backup system that is managed by another Unitrends backup system. You can administer multiple managed systems from the AI through a single pane of glass. Equivalent to legacy term MDPU. A Unitrends backup system located off-site to which backups are replicated from other Unitrends systems. This can be another system owned by your company, or the Unitrends Cloud service. Replication is not supported on systems running versions older than 7.0.0. Instead, legacy vaulting is used. A vault is the target system to which backup data is replicated. This can be another system owned by your company, or the Unitrends Cloud service. Equivalent to legacy term DPV. For systems running version 7.0.0 or later, the installation type determines whether the system functions as a backup system, replication target, or both a backup system and replication target. For systems running older versions, legacy vaulting is used. Installation types include backup system, vault, or cross-vault if performing both roles. Equivalent to legacy terms system personality or system identity.

managed system

target system

vault

installation type

24

ContactingUnitrendsSupport
YoucancontacttheUnitrendsSupportCenterbytelephone,email,orthroughthe CustomerPortal.AnyregisteredTechnicalContactfromanorganizationwitha currentSupportAgreementmaycontacttheUnitrendsSupportCenterusingany ofthesemethods. YoucanalsosubmitaticketthroughtheKnowledgeBaseorinitiatealivechatwith Support.(YoucansearchforadditionalinformationontheUnitrendswebsite.See Unitrendswebsitesupportinformationonpage 31formoreinformation.) Herearedetailsaboutthesupportoptions:
Support Options Telephone Support Description Contact Unitrends Support by telephone:

At 1.888.374.6124 for North America At 1.855.593.2861 for International UK (toll-free) 0808 101 7687 France (toll-free) 0805 080 429 Germany (toll-free) 0800 723 8445 You can call at any time during the hours specified in your Unitrends support service level contract. This is the recommended method for logging high priority support issues.

Email Support

Contact Unitrends Support via email at:

support@unitrends.com
You can email support twenty-four hours a day, seven days a week. Emails are monitored Monday through Friday between the hours of 8:00 AM and 8:00 PM, Eastern Standard Time. Emails received during non-business hours are addressed the next business day. (Your support contract determines your support contract hours.) You can also email a question through the Support Chat option on the Unitrends website. See AccessSupportChat onpage 27 for more information.

About this Guide

25

Support Options Access the Customer Portal

Description Contact Unitrends Support through the Customer Portal on the Unitrends website at www.unitrends.com. You can access the Customer Portal 24 hours a day to view current or past cases for currently deployed or disposed assets. You can also log new cases or add notes to open cases. Cases logged through the Customer Portal fall under the same guidelines as contact via telephone. Priority issues should be logged via the telephone in order to assure prompt attention. See CustomerPortalonpage 28 for additional information, including access and login procedures.

Submit a ticket through the KnowledgeBase

You can submit a Support ticket through the KnowledgeBase on the Unitrends website. See Unitrendswebsitesupport informationonpage 31 for more information.

26

Support Options Access Support Chat

Description You can initiate an online, live chat with Unitrends Support through the Unitrends website. Live chat is available Monday through Friday between the hours of 8:00 AM and 8:00 PM, Eastern Standard Time. Your chat request will be answered within 60 seconds. You also have the option to email your question through the Support Chat. Notes: For sales questions, click the Sales Chat button. There is also a Support Chat option on the Customer Portal.

Access the Unitrends website at www.unitrends.com. Click the Support Chat icon on the right side of the home
page. The Live Chat window displays. Note: The Support Chat icon displays on the home page and also on all main pages (such as the Support page). click Email us or Chat with us.

Enter your name, email address, and your question, then Email - You can email support twenty-four hours a day,
seven days a week. Emails are monitored Monday through Friday between the hours of 8:00 AM and 8:00 PM, Eastern Standard Time. Emails received during nonbusiness hours are addressed the next business day. (Your support contract determines your support contract hours.) Chat - If you select to chat, you see a chat box with your question. A Unitrends Support Engineer responds to your question, and you can chat back and forth until your question is answered. If your device supports telephone operations, you can click Call Me to initiate a phone call to Unitrends Support.

If you are a registered user and your question cannot be answered via chat, Support opens and assigns a case for you.

Caseseveritylevels
Acaseisadocumentedtrackingofaspecificproblemorquestioninitiatedbya TechnicalContact.Thereareseveralseveritylevelsassociatedwithcases.They are:

About this Guide

27

1Criticalissue.Forexample,yourproductionserveroranothermissioncritical systemisdown. 2Seriousissue.Forexample,aproblemorissueisadverselyimpacting productionoperationsbuttheproductionsystemisnotdown. 3Issue.Forexample,aproblemhasoccurredwithalimitedadverseeffecton yourbusinessoperations. 4Minorissueorquestion.Forexample,thereisaminorissuethatdoesnotaffect theproductfunction.Theseareoftenfeatureordocumentationrequests.

CustomerPortal
YoucanaccesstheCustomerPortal24hoursadaytoviewcurrentorpastcases forcurrentlydeployedordisposedassets.Youcanalsolognewcases,oraddnotes orattachmentstocasesthatarealreadyopen. Note:Youshouldlogpriorityissuesviathetelephoneinordertoassureprompt attention. Seethefollowingtopicsformoreinformation:

TorequestaccesstotheCustomerPortalonpage 28 TonavigatetheCustomerPortalonpage 29 TologacaseintheCustomerPortalonpage 30 TovieworupdateacaseintheCustomerPortalonpage 30 TheSupportChatbuttonintheCustomerPortalonpage 31 AdditionalCustomerPortalinformationonpage 31

TorequestaccesstotheCustomerPortal
AccesstotheCustomerPortalrequiresregistration.Followtheseinstructions. 1 2 3 4 Gotowww.unitrends.com. ClickCustomerinLogin:Customerintheupperrightcorner.YouseetheCustomer CareCenterwindow. ClickRequestAccessinthebottomrightoftheCustomerCareCenterwindow.You seetheRequestPortalAccesswindow. EntertherequiredinformationandclickSave. Aconfirmationmessagedisplaysthankingyouforyourrequest.TheUnitrends SupportCenterwillsendyourcredentials(usernameandtemporarypassword) viaemailwithin24hours.
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5 6 7 8

Onceyouhaveyourcredentials,gobacktowww.unitrends.comandclick CustomerinLogin:Customer. EntertheusernameandtemporarypasswordthattheUnitrendsSupportCenter emailedtoyou,thenclickLogin. Enteryournewpasswordtwice(fornewpasswordandtoverifynewpassword), thenclickChangePassword. YounowhaveaccesstotheCustomerPortal.

TonavigatetheCustomerPortal
TheCustomerPortalcontainsthreedistinctareas. Note:ForinformationaboutrequestingaccesstotheCustomerPortal,seeTo requestaccesstotheCustomerPortalonpage 28.
Area News Description A News area in the top left area provides a subject with a link to the full article and a brief description of the content. Links to the KnowledgeBase, Video Tutorials, and support levels are in the bottom of the column. You can select the items per page and click through the pages. This information is updated on a regular basis. Assets An Assets area in the top right column displays information about your registered assets, such as name, asset tag, and account. You can collapse this section to remove it from view. You can select to view the type of asset (active, expired, or suspended). You can also select the items per page and click through the pages. You see a New Case button in the right column after you select an asset. For VAR/partners, there is an Asset Heading that displays information such as VAR account and purchase date. There is also an Account column which displays the asset account name for assets that they support (as listed on the asset record in the VAR account field in the Asset Heading area).

About this Guide

29

Area Cases

Description A Cases area in the bottom right area displays information about your cases. When you select an asset in the Assets area, you see the cases for that specific asset. You see information such as case number, subject, asset, description, and opened date. You can collapse this section to remove it from view. You can also enter the asset number and click Go to see the cases associated with that asset number. When you click on a case, you see a Case Details section that provides additional details about the case. You can select to view the type of case (all, open, or closed) or enter search information and press Go. (Click Clear Filters to start the search from scratch.) You can also select the items per page and click through the pages.

TologacaseintheCustomerPortal
Followtheseinstructionstologanewcase. 1 2 3 GototheCustomerCareCentertologintotheCustomerPortal. ClickCustomerinLogin:Customerintheupperrightcorner.YouseetheCustomer CareCenterwindow. Enteryourusernameandpassword,thenclickLogin. Note:ForinformationaboutrequestingaccesstotheCustomerPortal,seeTo requestaccesstotheCustomerPortalonpage 28. 4 SelectanassetintheAssetsareatoseethecasesforthatasset. Note:IfyoucreateacaseonanExpiredorSuspendedasset,thecaseiscreatedas pendinguntilthereisanactivecontract.(UsethedropdownboxintheAssets areatoselectanexpiredorsuspendedasset.ThedefaultisActive.) 5 6 ClickNewCaseintherightcolumn.Youseeawindowwhereyoucanenter informationaboutthenewcase. Enterthesubject,description,andseveritylevelofthecase.

TovieworupdateacaseintheCustomerPortal
Followtheseinstructionstovieworupdateacase.Youcanmakeacommentor uploadanattachment. 1
30

Gotowww.unitrends.comtologintotheCustomerPortal.

2 3

ClickCustomerinLogin:Customerintheupperrightcorner.YouseetheCustomer CareCenterwindow. Enteryourusernameandpassword,thenclickLogin. Note:ForinformationaboutrequestingaccesstotheCustomerPortal,seeTo requestaccesstotheCustomerPortalonpage 28.

4 5 6

UsethedropdownboxintheAssetsareatoselectanexpiredorsuspendedasset, ifnecessary.ThedefaultisActive. SelectanassetintheAssetsareatoseethecasesforthatasset. Note:YoucanalsoentertheassetnumberintheCasesareaandclickGo. ClickontheappropriatecasetoopenaCaseDetailssection.Thisincludes informationaboutthecase.Youmayneedtoscrolldowntoviewallofthe commentsassociatedwiththiscase. Note:ClickClearFilterstoseeallcases. Toenteracomment,clickMakeacomment,enteryourcomment,andclick Commit. Touploadanattachment,clickUploadAttachmentandbrowseforthecorrectfile toattach.

7 8

TheSupportChatbuttonintheCustomerPortal
ThereisaSupportChatbuttonontheCustomerPortal.Clickthisbuttontoinitiate anonline,livechatwithUnitrendsSupport.SeeAccessSupportChatonpage 27 formoreinformation.

AdditionalCustomerPortalinformation
Formoreinformation,seethefollowingKnowledgeBasearticles: HowdoIrequestaccesstotheCustomerPortal? HowdoInavigatethroughtheCustomerPortal? HowdoIloganewcaseorupdateanexistingcaseintheCustomerPortal?

Unitrendswebsitesupportinformation
AccesstheUnitrendsWebsitetolocatehelpfultoolsandinformation.
31

About this Guide

1 2

Gotowww.unitrends.com. HoverovertheSupportoptionorclickSupporttoseethefollowingoptions.
Tools and Information Overview Description Lists Support and Sales contact information, support levels, and other helpful information. Provides details of the hardware and software coverage plans. Provides links to forums discussions. Contains helpful articles about the Unitrends system and provides a Google type search option. You can also submit a ticket through the KnowledgeBase home page. Tickets are monitored Monday through Friday between the hours of 8:00 AM and 8:00 PM, Eastern Standard Time. Tickets received during nonbusiness hours are addressed the next business day. Your support contract determines your support contract hours. Technical Documents Lists technical documents such as data sheets, partner tools, best practices, technical resources, user guides, release notes, and support agreements. Provides informative video tutorials listed by topic. Provides the latest agent releases so you can update your Unitrends product. Information about the Unitrends beta program and the option to sign up. Provides the option to log in to the Customer Portal. (See CustomerPortalonpage 28 for more information.)

Coverage Plans

Forum KnowledgeBase

Video Tutorials Latest Agent Releases

Customer Beta Program

Customer Portal

32

Chapter1 IntroducingUnitrends
Unitrendsproductscomeinawidevarietyofphysicalandvirtualconfigurations, supportingmanyhardwareandsoftwareversionsandfeatures. Unitrendsbackupandreplicationsystemsareintegrated,turnkey,disktodisk backup,restore,anddisasterrecoverysolutions. Thesystemsupportsamultitudeofoperatingsystemplatformsandprovides clientsideagentsforcommondatabaseapplications.Allofthedatathatis protectedonthebackupsystemcanbesynchronizedacrosswideareanetwork (WAN)connectionstoareplicationsystemfortotalsiteprotection. Seethefollowingtopicsfordetails:

TheUnitrendsAdministratorInterfaceonpage 33 Navigationpaneoptionsonpage 36

TheUnitrendsAdministratorInterface
Afteryoulogin,youseetheAdministratorInterface(AI).(Seethefollowing figure.)AllproceduresareexecutedfromtheAI,unlessotherwiseindicated.

33

MAIN MENU

NAVIGATION PANE

CENTER STAGE

34

Chapter 1

ThehighlevelstructureoftheAIconsistsofathreepanewindowwiththe followingcomponents:
AI Components Main menu Description A series of icons used to access the systems primary functions. You can select to view a drop-down list of options when you click on these icons. You can also choose to see the drop-down list in horizontal or vertical order. See Navigationpaneoptionsonpage 36 for more information. Note: The drop-down list does not necessarily show every option on the second level screen and may also include related options that are not on the second level screen. Navigation pane The left-most pane of the AI contains a tree of customers, locations, backup systems, replication systems, and clients (a client is typically a customer's server). The area to the right of the Navigation pane is called the Center Stage. Information displayed here is determined by the elements you have selected from both the Main menu and Navigation pane. The Center Stage may be presented as a single area or a subdivided area based on your selections.

Center Stage

SeethefollowingfordetailsabouttheNavigationoptionsandMainmenu functions:

Navigationpaneoptions Statusicon Backupicon Restoreicon Archiveicon Replicationicon Reportsicon Settingsicon Abouticon Logouticon

Introducing Unitrends

35

Navigationpaneoptions
UsetheiconsatthebottomoftheNavigationpanetochangehowinformation displays.

Clickthedoublecirculararrowicontorefresh/reloadthesystem. ClickthegearicontoseetheSystemPreferenceswindowandcheckthe
optionsyouprefer.

System Preference Window Options Show system Client Show Customer/Locations Show Menu Items in Single Column Show Virtual Machines in Navigation Tree

Description

Check to display the Unitrends system as a client in the navigation pane. Check to display customers and locations in the navigation tree.

Check to display items on the Center Stage pane in a single column.

Check to display virtual machines under the Hyper-V client or ESX server in the Navigation tree. You can then select a given VM to filter information shown on various pages (backup status, reports, etc.). To refresh the VM list, select the Hyper-V client or ESX server, click Backup, then click the reload arrows below the VM list on the Backup page. Check to show the drop-down menu when you click the icons in the Main Menu. Check to see the drop-down menu when clicking the icons in the Main Menu in a horizontal list. Uncheck to see the drop-down menu in a vertical list. For replicating systems, check to switch to Replication View and see replicated backups stored on the target system. See Viewingreplicated backupsonpage 282 for details.

Show Drop Menu?

Horizontal Menu?

Show Replication View

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Chapter 1

Statusicon
Thefrontstatuspageallowsyoutoquicklychangeviewstoseethepast,present, andfuturestatusofbackupjobs.Changethestatusviewbyclickingonthe perpendicularlabels,orblinds,oneithersideofthestatuspane.Jobsthatare currentlyrunningareviewedonthePresentscreen.Scheduledjobsaredisplayed ontheFuturescreen,andtheweeklybackupstatusisdisplayedonthePast screen.

Backupicon
Usethisfeaturetoscheduleandrunbackupsforclientsregisteredtothebackup system.Fordetails,seetheBackupschapter.Foradditionalinformationabout theclientsyouwishtoprotect,seethechapterfortheapplicableOS.Forexample, ProtectingWindowsEnvironments,ProtectingVMwareInfrastructure,and Linuxprotectionchapters.

Restoreicon
Usethisfeaturetorestorebackupstoagivenclientortorecoverthebackup systemitself.Fordetailsonrestoringclientdata,seetheRestorechapter.For detailsonrecoveringthebackupsystemitself,seetheDisasterRecoveryand LegacyDisasterRecoverychapters.

Archiveicon
Usethisfeaturetoarchivebackups.Archivingtoexternalmediaenablesyouto retainolderbackupsaswellasprovidingthesafetyofoffsitestorage.Fordetails, seetheArchivingchapter.

Replicationicon
UsethisfeaturetoreplicatebackupdatafromoneUnitrendssystemtoanother. Storereplicateddatainanotherlocationforprotectionintheeventofatotalsite disaster.FordetailsseetheReplicationchapter.

Reportsicon
Usethisfeaturetorunreportsonbackups,archives,failures,replicationor vaulting,storage,andmore.Fordetails,seetheReports,Alerts,andMonitoring chapter.
Introducing Unitrends

37

Settingsicon
Usethisfeaturetoviewandmodifyconfigurationofeachsubsystem,suchas customers,clients,andstorage,aswellastomonitorthesesubsystemsusing varioustools.Fordetails,seeSubsystemconfigurationsettingsonpage 47and theAdvancedConfigurationOptionschapter.Foraquicklookattheitems containedineachsubsystem,hoveroverthesubsystemicon.

Favoritepages
PagesintheSettingssubsystemscanbebookmarkedforquicknavigation.The BookmarksfeatureislocatedintheupperrightcorneroftheSettingspage.

Toviewalistbookmarkedpages,clickthedownarrow. Togotoabookmarkedpage,selectitinthelist. Toaddapagetothelist,navigatetothedesiredpage,thenclickthestaricon. Toremoveabookmark,navigatetothebookmarkedpage,thenclickthestar icon.

Abouticon
Usethisfeatureto:

OpentheSystemAdministratorsGuide. Viewalistofvideotutorials. AccesstheKnowledgeBasearticles. Viewreleasenotes. Seesysteminformation(suchasthesystemversionandassetinformation). SendfeedbacktoUnitrends. CreateorcloseasupporttunnelwithaUnitrendsCustomerEngineer.(See Supporttunnelsformoreinformation.) Accesscontextsensitivehelp.(SeeContextsensitivehelpformore information.)

Supporttunnels
SelectAbout>SupportTunneltoopenasupporttunnel.Supporttunnelsareone ofthepreferredmethodsforSupportEngineerstoassistwithtroubleshooting issuesonthesystem.Supporttunnelsprovideasecuremethodofaccessinga systemremotely.

38

Chapter 1

Inadditiontoencryptingthetransmission(whichhelpstoprotectdata),aportis assignedrandomlytodiscourageunwantedaccessattempts(knownasport knocking).Onlyonetunnelcanbeopenatatime.Ifanexistingtunnelisopen, clickSupportTunneltoforcethetunneltoclose.TheSupportTunnelconnection automaticallyclosesifitisinactiveforseveralminutes,orifthereisnoattachment withinafewminutesofbeingopened. Note:YoucanalsoaccessthesupporttunnelinSettings>System,Updates,and Licensing>SupportToolbox(Advanced)>SupportTunnel.

Contextsensitivehelp
ToaccesshelpforanysubsystemwithintheAI,selectAbout>Help,clickthe? icon,orrightclickanareainthesubsystem.Thecontextsensitivehelpprovidesa generaldescriptionofthesystemsfunctionality.TheUnitrendsAdministrators Guideisalsoaccessibleviathecontextsensitivehelpinterface.

Logouticon
Usethisicontologoutofthesystem. Note:Youmustchangetherootuserpasswordtodisabletheautologinfeature. Ifyouhavenotyetchangedthispassword,youareimmediatelyloggedbackin uponloggingout.Tochangethepassword,seeAdministratorinterfaceroot passwordconfigurationonpage 73.

Introducing Unitrends

39

 40

Chapter 1

Chapter2 GettingStarted
Thischaptercontainsthefollowingsectionstoguideyouthroughsetupofanew Unitrendssystem: Important!Unitrendsshouldbeyourprimaryandonlysolutionforbackingupyour data.Usingmultiplebackupsolutionsforthesamesetofdatacanresultin performanceissues,VSSrelatedsystemissues,andbrokenlogchainsfor databases.

Prerequisitesforphysicalsystems(seebelow) Prerequisitesforvirtualsystems InitialconfigurationofUnitrendssystems Systemsetup Subsystemconfigurationsettings

Prerequisitesforphysicalsystems
Additionalrequirementsmustbemetwheninstallingphysicalsystems.Complete theproceduresinthissectionbeforeproceedingtoInitialconfigurationof Unitrendssystemsonpage 43.

Sitepreparation Physicalsystempreparation

Sitepreparation
Itisimportanttoensurethatthephysicalenvironmentmeetstherequirementsof thesystem.Properpreparationofthesitehelpstoensureconsistentandstable operationoftheUnitrendssolution.

41

Thesitepreparationrequirementsthatmustbeconsideredpriortoinstallation are:

Spaceandclearancerequirements Loadbearing(weight)requirements Powerrequirements Coolingandenvironmentalrequirements Configurationrequirements TheUnitrendsSitePreparationGuidecontainsdetailedrequirementsforall Unitrendsphysicalsystems.Clicktodownload:SitePreparationGuide.

Physicalsystempreparation
ThefollowingitemsarerequiredtoperformtheinitialconfigurationofaUnitrends physicalsystem:

UnitrendssystemsetupinaccordancewiththeSitePreparationGuide. Peripheralsthesystemmustbeconnectedtoadirectattachedmouse,
keyboard,andmonitororhaveaccesstotheperipheraldevicesviaaKVM (Keyboard,video,mouse)switch. EthernetConnection1GbEEthernetcableconnectedtotheswitching networkbackbone. Unitrendssystemsareconfiguredwiththefollowingdefaultsettings.
Item Default operating system credentials Description Default user: root Default password: unitrends1 Default user: root Default password: unitrends1 The first Ethernet port (eth0) is configured with an IP address of 10.10.10.1 and a subnet mask of 255.255.255.0

Default administrator interface (AI) credentials Network configuration

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Chapter 2

Item IPMI configuration

Description On some systems, the first Ethernet port (eth0) is also configured for IPMI with DHCP. IPMI can be used for advanced troubleshooting. The default IPMI credentials are: user: ADMIN password: ADMIN. It is strongly recommended that you change this password for security reasons. See KB1067 for details.

Prerequisitesforvirtualsystems
Unitrendsvirtualappliances,knownasUnitrendsEnterpriseBackup(UEB) systems,areavailableforMicrosoftHyperVandVMwareenvironments.For prerequisitesanddeploymentinstructions,seethefollowingdeploymentguides:

UnitrendsEnterpriseBackupDeploymentGuideforVMware UnitrendsEnterpriseBackupDeploymentGuideforHyperV
Onceyoudeploythesystem,proceedtoInitialconfigurationofUnitrends systemsbelow.

InitialconfigurationofUnitrendssystems
ThefirsttimeyoupowerontheUnitrendssystem,youcanconfigurethenetwork settings. Note:ForUEBsystems,thisprocedureisincludedinthedeploymentguides.Ifyou havealreadycompletedtheinitialsystemconfiguration,skiptoSystemsetupon page 45. Toconfigurethesystem 1 Whenyouaccessthesystem,theUnitrendsEnterpriseBackupConsoleInterface displays.Thismaytakeafewminutes.

Getting Started

43

2 3 4 5

Type1inthePlease enter choicefieldtoaccesstheInitialSystemSetup menu. Toconfigurethesystemonyournetwork,type1inthePlease enter choice field. EnteranumberintheSelect a network adapterfield.Forexample,type0to selecteth0. TypeYintheEdit network configuration field.Modifythesesettings:

TypeanIPaddressfortheUnitrendssystem,andpressEnter. TypeanetmaskaddressandpressEnter. TypeagatewayaddressandpressEnter. Reviewthesettings,thentypeYtosaveorNtoexitwithoutsaving. ToconfigureDNSsettings,type2inthePlease enter choicefield,thenYto edit. DNSallowsyoutoresolveIPaddressesandqualifieddomainnames. Note:Toaddclientsbyname,youmustconfigureDNS.IfnotusingDNS,youmust supplyastaticIPforeachregisteredclient.DNSonlyregistrationissupportedonly forWindows,Linux,andMacclients.

TypetheprimarydomainnameserverIPaddress,andpressEnter. Ifdesired,enterasecondaryDNSIP,orpressEntertoleavethissettingblank. ReviewDNSsettingsandtypeYtosaveorNtoexitwithoutsaving.

7 8 ToexittheInitialSystemSetupmenu,type4inthePlease enter choicefield. Tochangethedirectconsolepassword,type2inthePlease enter choicefield. Thisistherootoperatingsystempasswordusedtoaccesstheconsole.

TypethepasswordattheNew UNIX PasswordpromptandpressEnter. TypethepasswordattheRetype New UNIX Passwordpromptandpress

9

Enter. OncetheUnitrendssystemisconfiguredonthenetwork,itcanbesetup, managed,andmonitoredfromanyworkstationorserveronthenetwork.Tolog intothesystem,directawebbrowserto:

https://<system IP address>/

Forexample: https://192.168.238.2/ Note:Ifasecuritycertificateispresented,youmustacceptthecertificateto continue. 10 Clickthelockicon.Attheloginprompt,enterusernamerootandpassword unitrends1.

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Chapter 2

TheSetupwizardlaunchestoprovidestepbystepguidancethroughthe remainingconfigurationsettings.ProceedtoSystemsetuptocompletethe configuration.

Systemsetup
UsetheSetupWizardtoconfigurethesysteminminutes.WhiletheSetupWizard canbeusedevenaftertheinitialconfiguration,itisdesignedtosignificantly decreaseinstallationtime.Additionalconfigurationchangescanbemadeby clickingontheindividualactivityiconsundertheSettingsmenu.Seethe AdvancedConfigurationOptionschapterfordetails.

SetupWizardoverview
Whenyoulogintothesystemforthefirsttime,theSetupWizardlaunches.The SetupWizardenableseasyconfigurationoftheUnitrendssystembyproviding stepbystepguidancetoconfigurethesesubsystems:
Step Product registration Description For UEB systems only, register your system. This Setup Wizard step does not display for physical systems. Set the system to the local time zone. The system is preconfigured for the time zone: Eastern Time (US & Canada) (UTC-05:00). Configure the hostname of the system. The system supports push and pull notifications. Configure push notifications (email via SMTP) in this step. You also have the option to receive a PDF version of many of the reports in the email. Set the password for the administrative account of the Unitrends system. The system ships with default credentials. It is highly recommended that you change this password.

Date and time

Hostname Notifications

Root password

Getting Started

45

Step Users

Description Unitrends systems can be managed and monitored using different credential levels. This step provides the means to create users with different privilege levels to monitor and/or manage the system. Configure the system as a backup system, replication system, or a backup and replication system. Note: Replication is supported on systems running release 7.0.0 and later. Older releases use the legacy vaulting feature. In these systems the installation type is backup system, vault, or backup system and vault.

Installation type

Expand storage

For Unitrends virtual systems, configure and attach additional backup storage. Register all protected assets to the system. Unitrends uses a common D2D backup and recovery engine to provide protection for over 100 different versions of operating systems, applications, and hypervisors. All protected environments are registered to the Unitrends system as clients.

Clients

Retention

Configure the system to balance retention and backup performance.

Completetheconfiguration
Tocompletethesystemsetup,performtheproceduresinthissectionfromany workstationorserveronthenetwork. ToconfiguresettingsusingtheSetupWizard 1 2 ConnecttotheUnitrendssystembydirectinganybrowserto
https://<system IP address>/recoveryconsole

Clickthelockicon,enterusernamerootandpasswordunitrends1,thenclick Login.

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Chapter 2

3 4

Ifnecessary,launchthewizardbyselectingSettings>System,Updates,and Licensing>SetupWizard. UsetheSetupWizardtoguideyouthroughconfigurationofeachsubsystem,step bystep.Onceyouhaveenteredsettingsasdesiredonascreen,clickNexttosave andcontinue. Fordetailsonconfiguringeachsubsystem,seeSubsystemconfigurationsettings below.

Subsystemconfigurationsettings
ThefollowingSetupWizardstepsorsubsystemsaredescribedinthissection:

Welcomescreen,seeAboutthewelcomescreenbelow Productregistration,seeAboutproductregistration Dateandtime,seeAboutdateandtimeconfigurationonpage 48 Hostname,seeAbouthostnamesettingsonpage 50 Notifications,seeAboutconfiguringnotificationsonpage 50 Rootpassword,seeAboutrootpasswordconfigurationonpage 53 Users,seeAboutuserconfigurationonpage 54 Installationtype,seeAbouttheinstallationtypeonpage 56 Expandingstorage,seeAboutexpandingstorageonpage 57 Clients,seeAboutaddingclientsonpage 61 Retention,seeAboutglobalretentionanddeduplicationonpage 64 Setupcomplete,seeSetupcompleteonpage 66

Aboutthewelcomescreen
ThewelcomescreendisplaysuponlaunchingtheSetupWizard.TheSetupWizard launchesthefirsttimeyoulogintothesystemorbyselectingSettings>System, Updates,andLicensing>SetupWizard. AcceptthelicenseagreementandclickNexttocontinue.

Aboutproductregistration
RegistrationisrequiredforUnitrendsEnterpriseBackup(UEB)systemsonly.For physicalsystems,proceedtoAboutdateandtimeconfigurationbelow.

Getting Started

47

OnceyoudeployUEBtoavirtualmachine,youhavefivedaysinwhichtoregister andlicensethesystem. ToregisteraUEBsystem 1 AccesstheproductregistrationstepintheSetupWizard,orselectRegisterinthe upperrightcornerofthemaininterface. TheRegisteryourProductpageopensinaseparatebrowsertab. 2 OntheRegisteryourProductpage,selectoneofthefollowing: Selection REGISTER TRYITNOW BUYNOW REQUESTNFR Description
To receive a Free Edition license. To receive a 30-day Enterprise trial license. To purchase an Enterprise Edition license. To request a free 1-year NFR license. This lab version is available only to Microsoft Certified professionals, VMware Certified professionals, or VMUG members. To activate an Enterprise Edition license which youve already purchased.

ACTIVATEITNOW

Completeandsubmittheregistrationform. Note:Unitrendssendsalicensekeyviaemail.YoumaycontinuewiththeSetup Wizardandapplythelicenseatalatertime.Toapplythelicense,seeToaddor updatealicenseonpage 68.

ReturntotheSetupWizardpageandcontinuewithAboutdateandtime configurationbelow.

Aboutdateandtimeconfiguration
Thedateandtimeinterfaceallowsthedateandthetimetobesetonthesystem. Tofunctionproperly,thesystemmustbeconfiguredforthetimezoneinwhichit isdeployed.

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Tosetthedateandtime 1 2 3 4 AccessthedateandtimestepintheSetupWizard,orselectSettings>System, Updates,andLicensing>Date/Time. SetadatebyclickingthecalendariconnexttotheSetDatefield. Setthetimebymodifyingthehours:minutesAM/PMsettingsintheSetTime field. SelectthetimezoneintheSetTimeZonefieldandclickSetTimeZonetosave. ThesystemisconfiguredforAmerica/NewYorktimezone(UTC05:00)by default. 5 ClickNexttosavethesettingsandcontinuewiththeSetupWizard,orclick ConfirmtosavesettingsintheDate/Timesubsystem. Tosynchronizethesystemtoanexternaldateandtimesource 1 2 AccessthedateandtimestepintheSetupWizard,orselectSettings>System, Updates,andLicensing>Date/Time. ChecktheEnable/DisableInternetTimebox. Note:OnceyouenableInternettime,youcannotexplicitlysetthedate,time,and timezone. 3 SetoptionsasdesiredbyclickingtheShowInternetTimeOptionsbox.Internet timeoptionsinclude: Description
These are the servers, in order, that are periodically queried for the Internet-based time. Use this option to sync the system clock to the NTP time server before starting the NTP service. Do not use this option if the time server cannot be reached regularly. Waiting for synchronization to occur may block use of the system until a timeout has passed. Use this option if there exists, for example, a radio controlled clock device that synchronizes the system clock with an authoritative time source.

Option NTP(NetworkTime Protocol)servers Synchronizesystem clockbeforestarting service

Uselocaltimesource

Getting Started

49

ClickNexttosavethesettingsandcontinuewiththeSetupWizard,orclick ConfirmtosavesettingsintheDate/Timesubsystem.

Abouthostnamesettings
Thehostnameofthesystemcanbechangedtoadheretoanynamingconventions inyourenvironment.Thesystemisshippedwithadefaulthostname, HyperV_UEBorVMware_UEBforvirtualsystems,orRecovery<modelnumber> forphysicalsystems. Tochangethehostname 1 2 3 AccessthehostnamestepintheSetupWizard,orselectSettings>Clients, Networking,andNotifications>Networks>Hostname. EnterthenewhostnameintheSystemHostnamefield. EnterthenewlongnameforthesystemintheFullyQualifiedSystemHostname field.Thisenablesnameresolutionlookupswiththelongnameaswellasthe shortname. Ifthesystemisalreadyconfiguredandscheduleshavebeensetuptoprotectthe clientsinyourenvironment,checktheKeepexistinghostnamealiasesbox. Bycheckingthisbox,boththecurrentandprevioushostnamesareresolvedonthe network. 5 ClickNexttosavethesettingsandcontinuewiththeSetupWizard,orclick ConfirmtosavesettingsintheHostnamesubsystem.

Aboutconfiguringnotifications
Unitrendssystemsconveyadditionalinformationaboutthesystemviaapush mechanism,meaninginformationispusheddirectlytoyouwithoutneedingtolog intothebackupsystem.ThesystempushesbothSMTPemailandSNMPtraps. ThissectiondescribesthesettingsusedtoconfigureSMTPnotifications.For informationonSNMPtraps,seeAboutSNMPtrapnotificationsonpage 109.For moreinformationonSMTPnotifications,seetheReports,Alerts,and Monitoringchapter.

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Emailsetup
Youmustconfigureafullyqualifieddomainnameforthesystembefore configuringemail.Select Settings>Clients,Networking,andNotifications> Networks>Hostname toconfigurethefullyqualifieddomainname(forexample, system.unitrends.com). ToconfigureemailnotificationsfromtheUnitrendssystem 1 AccesstheSMTPemailstepintheSetupWizard OR SelectSettings>Clients,Networking,andNotifications>SMTPServer. 2 EnterthefullyqualifiedSMTPservernameorIPaddressintheSMTPServerfield. IfaDNSrecordhasnotbeenconfiguredforthesystem,usetheIPaddressofthe SMTPserver. 3 4 EnteravalidemailaddressintheTestEMailAddressfield. IfyouhaveanexternallyhostedSMTPserverthatrequiresauthentication, configureauthenticatedmailrelaybycheckingtheSMTPServerAuthentication Requiredboxandenteringusernameandpasswordcredentials. ClickNexttosavethesettingsandcontinuewiththeSetupWizard,orclick ConfirmtosavesettingsintheSMTPsubsystem. Atestemailissent,confirmingthattheSMTPsettingshavebeenadministered correctly.Firewallandspamfilterscandelayorpreventdelivery.Seeyour companynetworkadministratorregardingtheseissues.

Emailreportrecipients
Afterensuringthatthemailserversettingsareworkingproperly,setupemail recipientstoreceivereportsandnoticesgeneratedbythesystem,alongwiththe optiontoreceivePDFversionsofthereportsasemailattachments. Note1:Notificationsaresentthroughemailwhenurgentattentionisrequired. NotificationsaresenttotheemailaddressesconfiguredintheSystemReport MailingList. Note2:Ifyouusereplication,aReplicationreportisalsoavailablebutmustbe configuredthroughReplication.SeeTunereplicationattributesonthesource systemonpage 258.Notethatyoucanusevaultingorreplication,butnotboth. TheVaultingreportisincludedintheSystemReportMailinglist.

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51

Toconfigureemailrecipients 1 IntheSetupWizard,clickNextafterconfiguringSMTP. OR SelectSettings>Clients,Networking,andNotifications>EmailRecipients. 2 Enteremailaddressesineachrecipientfieldasdesired.Toentermultiple recipients,separatetheemailaddressesusingaspace.

Description Enter email addresses to receive alerts and notifications from the system. Note: Notificationsaresenttotheemailaddressesconfigured

Mailing List

SystemReport MailingList

intheSystemReportMailingList.
Examples include:

Daily system status. This includes the System Status report

Schedule SummaryReport MailingList

(for one system) and the Management Status report (for a rollup status of multiple systems). Note that your selection in the Navigation pane when you configure the email recipients determines which report you receive. Both of these reports are available in PDF format. Vaulting, if used. This includes the Securesync report. (Note that you can use vaulting or replication, but not both. To configure replication reporting, see Tunereplication attributesonthesourcesystemonpage 258.) Windows Instant Recovery, if used. This includes the Recovery Verification report (for source or replicated target), Virtual Client Haled report, and WIR Failure report. Archive report. This is sent for every job upon completion (success or failure) if you check the E-Mail Report checkbox under Archive Options when you perform or schedule an archive. See Archivesettingsonpage 203 for more information. This is sent as a notification. Change in Client Volumes. This is sent as a notification. Alerts, including capacity, licensing, and legal.

Enter the email addresses to receive the Schedule report. This lists information about the last 24 hours of schedule events. The schedule must also be configured to send this report by checking the E-Mail Schedule Report checkbox in the Advanced Execution Options area when creating a schedule. See To createanEnterprisebackupscheduleonpage 167.

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Mailing List

Description Enter the email addresses to receive the Schedule Failure report. This is sent when there is a failed schedule event during the previous hour. The schedule must be configured to send this report by checking the E-Mail Failure Report checkbox in the Advanced Execution Options area when creating a schedule. See TocreateanEnterprisebackupscheduleonpage 167. This report does not include non-scheduled events like ondemand backup, restore, etc.

FailureReport MailingList

SelectanEmailReportFormat. ChooseSimpleorEnhancedlayoutandstyleHTMLoutput.Forlegacystyle reports,selectSimple.

ChecktheIncludePDFReportcheckboxtoreceivecertainreportsinPDFformat asanemailattachment.(ThisincludestheSystemStatusreport,theManagement Statusreport,theSchedulereport,andtheScheduleFailurereport.) Note:Thebodyoftheemailstillcontainsthereport,butthereisalsoanPDF attachment.SomePDFversionsofreportsretaintheEmailReportFormatyou selected(simpleorenhanced),butothersareonlyavailableinenhancedformat.

ClickNexttosavethesettingsandcontinuewiththeSetupWizard,orclick ConfirmtosavesettingsintheRecipientssubsystem.

Aboutrootpasswordconfiguration
Thesystemautomaticallycreatesasuperusernamedroot.Therootpassword interfaceprovidestheabilitytomaintainsystemsecuritybychangingthedefault passwordfortherootuseroftheUnitrendssystem.Thedefaultpasswordis unitrends1.Itishighlyrecommendedthatyouchangethispasswordfromthe default.Leavingtherootaccountspasswordatthedefaultwillcausethe Unitrendsinterfacetoautomaticallyloginwhenaccessingthesystem.Ifyoudo notchangethepassword,anyuserwithabrowsercanaccesstheUnitrends system. Note:ThisprocedurechangestherootpasswordusedtoaccessUnitrends administratorinterface.Itdoesnotchangetherootpasswordoftheoperating systemitself.

Getting Started

53

1 2 3

AccesstherootpasswordstepintheSetupWizard,orselectSettings> Customers,Locations,andUsers>Users>RootandcheckChangePassword. EnterthecurrentpasswordintheCurrentRootPasswordfield.Thedefaultis unitrends1. EnterthenewrootpasswordintotheNewRootPasswordandConfirmNewRoot Passwordfields.Passwordsmaycontainupperandlowercaseletters,numbers, orspecialcharacterswiththeexceptionofaspaceandtheequalssign(=). ClickNexttosavethesettingsandcontinuewiththeSetupWizard,orclick ConfirmtosavesettingsintheUserssubsystem.

Aboutuserconfiguration
Unitrendssystemsaremanagedandmonitoredfromtheadministratorinterface. Basedonthecredentialsprovided,usersprivilegescanbecontrolledtoallow monitorormanagementcapabilitiesforoneormoresystems. Bydefault,asuperusernamedrootiscreatedonthesystem.Youshouldchange thepasswordoftherootuser(thesystemsuperuser)totightensecurity. Useraccountscanonlybeusedtoaccessthesystemforwhichtheywerecreated. UsersarenotsharedacrossUnitrendssystems.Tologintoanothersystem,the usermustbecreateddirectlyonthatsystemorsetupforthatsystemusingActive Directoryauthentication.SeeAboutActiveDirectoryauthenticationonpage 87 forinformation. UseractionsareloggedinthesystemandcanbeviewedintheAuditHistory report.Fordetails,seeAuditHistoryReportonpage 342. Toaddauser 1 IntheSetupWizardaddusersstep,checktheDoyouwanttoaddadditional administratorusersbox,orselectSettings>Customers,Locations,andUsers> Users. ClickAddUser. EnterausernameintheUsernamefield. EnterapasswordinthePasswordandVerifyPasswordfields.Passwordsmay containupperandlowercaseletters,numbers,andspecialcharacterswiththe exceptionofaspaceandanequalssign(=). Ifdesired,checkSuperuser.

2 3 4

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 Asuperuserhasprivilegestoperformalloperationsprovidedbythe
administratorinterfaceforanysystem,atanycustomerlocationdefinedinthe Navigationpane. Regularusersarenonsuperusersthatareaddedtothesystemtoallowspecific capabilitiestomanageoneormoresystemsintheNavigationpane. Forsuperusers,nofurtherconfigurationisneeded.ClickNexttosavethe settingsandcontinuewiththeSetupWizard,orclickConfirmtosavesettings intheUserssubsystem. Forregularusers,continuewiththisproceduretoaddprivileges. Oneormoreprivilegesmustbeaddedtocreatetheoverallscopeandaccesslevel fortheregularuser.Loginisprohibitedifnoprivilegesaresetforregularusers. 7 ClickAddPrivilegeandmodifysettingsasdesired.Defineaprivilegelevelforeach customer,location,andsystem.Seedescriptionsofeachprivilegeinthetables below. ClickConfirmtosavethesettingsandNexttocontinuewiththeSetupWizard,or clickConfirmtosavesettingsintheUserssubsystem. Privilegeslevelsaregivenhere.
Privilege level None Monitor Description The user cannot access the customer, location, or system. The user is only able to view the status of operations, such as backups or replication, on the front Status page, or run reports. The user cannot start backups or restores, view running jobs, or configure the system in any way other than to modify their own user account password. The user can view statuses and reports, start backups, and perform other management tasks, such as adding or modifying clients and retention settings. They can also view running jobs or processes, but cannot create or modify users other than modifying their own user account password.

Manage

Getting Started

55

Privilege level Administer

Description In addition to monitoring and managing systems, the user can add, edit, or delete customers or customer locations, and add, edit, or delete users. Because administrators can create customers and locations, they can also assign systems to different customers and locations in the navigational tree (using Settings > System, Updates, and Licensing > Grid Management).

Inaddition,regularusersprivilegesmaybedefinedatvariouslevelsofbreadthor scope.
Privilege scope Customer Description The most general privilege scope. The privilege level applies to all systems that are associated with all of this customers locations. By default, systems are assigned to the Default Location for the Default Customer. The privilege applies to all systems that are associated with this location for a selected customer. By default, systems are associated with the Default Location for the Default Customer. The most finely-grained privilege scope. The privilege level applies to a particular system at a defined location for a defined customer.

Location

System

Abouttheinstallationtype
Theinstallationtype,alsoknownassystempersonalityorsystemidentity, determineswhichfunctionsthesystemcanperform.Configurethissettinginthe SetupWizard.Onsystemsthatonlysupportthebackupsysteminstallation,this SetupWizardstepdoesnotdisplay.Foradescriptionofinstallationtypes supportedbyeachsystem,seeInstallationtypesandreplicationonpage 250. Note:Theinstallationtypesdescribedhereapplytosystemsrunning7.0.0and later.Foroldersystems,thereplicationfeatureisnotsupported.Instead,legacy vaultingisused.Intheseoldersystems,theinstallationtypesarelocalbackup system,vault,andlocalbackupsystemandvault.

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Selectoneofthefollowinginstallations.
Installation type Local backup system Description The system will be used as an on-premise system to protect physical and virtual environments, structured and unstructured data on the local area network. The system will be used as an off-premise system. One or more on-premise systems can replicate data to the off-premise system for disaster recovery.

Replication target

Note: A system must have a minimum of 128

GB of storage to be used as a replication target. Local backup system and replication target The system will be used as both a backup and disaster recovery system. It can be used to protect data on the local area network as well as receive replicated data from one or more offpremise systems for disaster recovery.

Aboutexpandingstorage
Note:ThissectionappliesonlytoUnitrendsEnterpriseBackupvirtualsystems.For Unitrendsphysicalsystems,clickNexttoskipthisstepintheSetupWizard. UnitrendsEnterpriseBackupvirtualsystemsaredeployedwith138GBofspace availableforbackupstorage.Ifyouwouldliketoprotectmorethan138GBof backupdata,youneedtocreateanewvirtualdisk,thenusetheSetupWizardor Storagesubsystemtoexpandstorage.Toconfigurethesysteminstallationtypefor replication,thesystemmusthaveatleast128GBofstoragespace. AllUEBstorageshouldresideonasinglearray.Forexample,ifyoudeployedtoa diskthatisinternaltothehypervisor,youshouldaddonlydirectattachedstorage (DAS).IfyoudeployedtoanexternalNASorSAN,youshouldonlyaddstorageto thatNASorSAN.Fordetailsaboutstoragestrategies,seetheUEBDeployment GuideforHyperVortheUEBDeploymentGuideforVMware.

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Warning:Onceyouaddadisktothedatastoreandexpandstorage,thatdiskis addedtoalogicalvolume.Thenewlyaddeddiskandanyexistingdisksarethen treatedasonediskbythesystem.Youcannotremovethediskonceithasbeen added.Removingadiskafterexpandingstorageresultsindatalossand corruption. Toexpandstorage,addavirtualdisktotheUEBvirtualmachineusingthe hypervisor,andthenexpandthebackupdeviceintheUnitrendssystem. Note:ItispossibletoattachexternalNASorSANstoragedirectlytotheUEBVM, butthisfeatureisdeprecatedandwillberemovedinafuturerelease.Adding storagethroughthehypervisoristherecommendedapproach. Seethefollowingtopicsforinstructionsonexpandingstorage:

TocreateadditionalbackupstorageforHyperVbelow TocreateadditionalbackupstorageforVMwareonpage 59 Toexpandstorageonpage 60

TocreateadditionalbackupstorageforHyperV UsethisproceduretoaddbackupstoragefromtheHyperVhypervisor.Ifyouhave deployedUEBtoanexternalNASorSAN,addstorage(throughthehypervisor) thatresidesonthatexternalarray.Ifyouhavedeployedtoadiskthatisinternal tothehypervisor,adddirectattachedstorage(DAS). Warning:ItisstronglyrecommendedthatallUEBstorageiseitherDAS(internal tothehypervisor)orresidesononeexternalNASorSANstoragearray.Ifyou configurestorageacrossmultiplestoragearraysandonebecomesunavailable, allbackupdataiscorrupted,resultingintotaldataloss. 1 2 3 LaunchHyperVManager,rightclicktheUnitrendsVM,andselectShutDown. TheVMshutsdownanditsStatechangestoOff. RightclicktheUnitrendsVMandselectSettings. OntheHardwaretab,selectVMBusSCSIController.InHyperVManager2012 andhigher,selectSCSIController. Note:IDEdisksarenotsupported.YoumustuseSCSIforstorageexpansion. 4
58

IntheSCSIControllerarea,selectHardDriveandclickAdd.

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5 6 7 8

IntheHardDrivearea,reviewtheControllerandLocationinformation,enterafull pathnameforthenew.vhdfile,thenclickNew. OntheChooseDiskTypescreen,selectadisktypeandclickNexttocontinue. Youcanchooseanytype,butforbestperformance,selectFixedSize. SpecifyaNameandLocationforthe.vhdfile,andclickNext. SelectCreateanewblankvirtualharddisk.SelectVHDorVHDXandspecifya SizeinGB. Note:InHyperVManager2012,youcanselecteitherVHDorVHDX.AVHDXdisk canhaveupto64TBofstoragespace,butaUnitrendssystemcanrecognizeonly 2TBofthisspace.

ClickNext.ReviewtheconfigurationsettingsandclickFinishtoaddthedisk. YouseethemessageCreating the new virtual hard disk.

10 Oncethediskiscreated,itdisplaysinthehardwareareaunderVMBusSCSI Controller.ClickOKtoexit. 11 PowerontheVM,thenproceedtoToexpandstorageonpage 60toaddthedisk totheUnitrendsystemsbackupstoragedevice. Note:Thesystemcandetectupto64HyperVdiskswithoutareboot.Ifyouare addingmorethan64disks,arebootmayberequired. TocreateadditionalbackupstorageforVMware UsethisproceduretoaddbackupstoragefromtheVMwarehypervisor.Ifyou havedeployedUEBtoanexternalNASorSAN,addstorage(throughthe hypervisor)thatresidesonthatexternalarray.Ifyouhavedeployedtoadiskthat isinternaltothehypervisor,adddirectattachedstorage(DAS). Warning:ItisstronglyrecommendedthatallUEBstorageiseitherDAS(internal tothehypervisor)orresidesononeexternalNASorSANstoragearray.Ifyou configurestorageacrossmultiplestoragearraysandonebecomesunavailable, allbackupdataiscorrupted,resultingintotaldataloss. 1 2 3 4 LaunchvSphere,selecttheUnitrendsVM,thenselectEditvirtualmachine settings. OntheHardwaretab,clickAdd. ChoosetheHardDiskdevicetypeandclickNext. SelectCreateanewvirtualdiskandclickNext.
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OntheCreateaDiskscreen,selectthefollowing:

6 7 8 9

Enterthedesireddiskcapacity. Selectaprovisioningoption.Usethickprovisioningforbestperformance. SelecttheStorewiththevirtualmachinelocationoption. ClickNexttocontinue. OntheAdvancedOptionsscreen,clickNexttoacceptthedefaultSCSIdevice node. ReviewtheconfigurationsettingsandclickFinishtoaddthedisk. ReviewthehardwaredevicesandclickOK. ProceedtoToexpandstoragebelowtoaddthedisktotheUnitrendsbackup storagedevice. Note:Thesystemcandetectupto15VMwarediskswithoutareboot.Ifyouare addingmorethan15disks,arebootmayberequired. Toexpandstorage

Warning:Onceyouaddadisktothedatastoreandexpandstorage,thatdiskis addedtoalogicalvolume.Thenewlyaddeddiskandanyexistingdisksarethen treatedasonediskbythesystem.Youcannotremovethediskonceithasbeen added.Removingadiskafterexpandingstorageresultsindatalossand corruption. 1 2 AddadisktothedatastoreusedbytheUnitrendsEnterpriseBackupVM,as describedabove. IntheSetupWizardsystemstoragestep,clickExpandStorage. Note:TousetheStoragesubsysteminstead,seeToexpandabackupdeviceon page 94.

Thesystemexpandsstorageonthedefaultdevicetoincludethediskyou

createdonthedatastore.ThedefaultdeviceisD2DBackupsunlessyouve configuredadifferentone. Whenstorageexpansioniscomplete,thecurrentsizeofthestoragepoolis updatedtoreflecttheexpansion.95%ofthediskyouaddedisallocatedfor backup/replicationstorage.5%oftheexpandedstorage,upto2GB,isallocated forswapspace. WhentheStorage expansion is completemessagedisplays,clickNextto continuewiththeSetupWizard.

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Aboutaddingclients
Formostoperatingsystems,alightweightagentmustbeinstalledontheclient whosedatayouwanttoprotect.FormostWindowsandHyperVclients,coreand baremetalagentsareautomaticallyinstalledwhenyouaddtheclienttothe backupsystem.ForVMwareandiSeries,noagentisrequired.Forotheroperating systems,youmustinstallthecoreagentbeforeaddingtheclienttothebackup system.Foradditionalinformationabouttheclientyouareadding,seethe chapterfortheapplicableOS.Forexample,ProtectingWindowsEnvironments, ProtectingVMwareInfrastructure,andLinuxprotectionchapters. Note:TheautomaticinstallationfeatureforWindowsandHyperVclientsis supportedonUnitrendssystemrelease7.0.0andlater.Thisfeatureisnot supportedforWindowsNT,2000,8.1orWindowsServer2012R2clients.For detailedrequirements,seeAgentpushinstallrequirementsonpage 411. InstalltheUnitrendsagentontheseclientoperatingsystemspriortoaddingthe clienttothebackupsystem:

Linux,seeLinuxprotectiononpage 649. MacOS,seeMacOSXprotectiononpage 655. Unix,seeAIXprotectiononpage 633,HPUXprotectiononpage 637,

UnixWareprotectiononpage 695,orUnixWareprotectiononpage 695. OES,seeOESonLinuxprotectiononpage 673. Netware,seeNovellNetWareprotectiononpage 659. Solaris,seeSolarisprotectiononpage 691. Windows2000andWindowsNT,seeManuallyinstallingtheWindows agentsonpage 412. Ifrequired,downloadtheagentfrom: http://www.unitrends.com/support/customercarecenter/latestagent releases.html

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Toaddaclienttothesystem Youmustaddtheclienttothesystembeforeitsdatacanbeprotected. Note:Forreplicatingsystems,runthisprocedurefromthereplicationtargettoadd clientsthatcanbeusedasrestoretargetsforreplicatedbackups. 1 AccesstheSetupWizardaddcomputersstep,orselectSettings>Clients, Networking,andNotifications>Clients. Note:TheaddcomputersSetupWizardsteponlyappliestothebackupsystem installationtype.Ifyoursystemisconfiguredasbothabackupsystemand replicationtarget,addclientsusingtheClientssubsystem. 2 IntheSetupWizardinstallagentsstep,selectoneofthefollowing: (SkipthisstepifusingtheClientssubsystem.)

Idonothaveanyofthetypesofcomputersinthelistabove,andclickNext.
(YoucanselectthisoptiontocontinuewiththeSetupWizardandreturnto installrequiredagents.) Ihavephysicallyinstalledtheagentoneachofthecomputerswithoperating systemsinthelistabove,andclickNext. Ihavenotphysicallyinstalledtheagentoneachofthecomputerswith operatingsystemsinthelistabove.Installagentsasrequiredbefore proceeding. ClickAddClient. SelectaComputerType. Configurationoptionsdisplayedvarybasedonthisselection. 5 EnterthenameoftheclientintheComputerNamefield.Thisnamemustbe resolvableusingDNSorthehosttableofthesystem.Thereisa15characterlimit forWindowsclients,anda31characterlimitforLinuxclients. Ifnecessary,entertheclientIPAddress.

3 4

ForWindows,Linux,andMacclients,youhavetheoptionofusingDNSorIPto
registerclients.Forallotherclients,youmustenterastaticIPaddress.

IfusingDNS,youmayleavethisfieldempty.Makesurethatboththeclientand
thesystemhaveDNSentriesandthatreverselookupisconfigured. IfusingDHCPforclientIPaddressassignment,youmustconfigureDNS.For details,seeDNSsettingsonpage 70. Dooneofthefollowing:

IfthecomputerisWindows,HyperV,orVMwarebased,checktheEstablish
trustboxandenteranAdministrativeUsernameandPasswordfor authentication.Ifnecessary,enteraDomain.
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Thecredentialsprovidedmusthavelocalsystemadministratorprivilegesor domainadministratorprivileges. YoumustenteradomainifthecomputerhasbeensetupinaWindowsdomain.

Forallotherclienttypes,donotsupplycredentials.Instead,uncheckthe
8 9 Establishtrustbox. ForVMwarecomputers,nofurtherconfigurationisrequired.SkiptoStep14. Otherwise,continuewiththenextsteptoconfigureadditionalsettings. TheEnablethiscomputer...boxdefaultstochecked,whichenablestheclientfor dataprotection. Uncheckthisboxtodisabletheclientfordataprotection.Theclientwillnotbe availableforbackuporrestore.Ataskwillfailifanattemptismadetobackupfrom orrestoretoadisabledclient. 10 TheAutomaticallycreateabackupscheduleforthiscomputerandapplyit immediatelyboxdefaultstochecked,whichcreatesafilelevelbackupschedule fortheclientandexecutesitimmediately. Uncheckthisboxtodisabletheautomaticcreationofabackupschedule.Youcan createyourownbackupschedulesatanytime. Note:InUnitrendsEnterpriseBackupfreeedition,thisoptiondoesnotcreatea scheduleorrunabackup,asfilelevelbackupsarenotsupported. 11 Ifdesired,checktheAllbackupsperformedonthiscomputeraretobe replicated...toreplicatethisclientsbackupstoanoffsitesystemfordisaster recoverypurposes.ApplicableonlyifyouhaveareplicationsystemorUnitrends Cloudservice. Note:Thisisoptionisnotavailableforapplications,suchasExchange,Oracle,and SQL,orHyperVandVMwareclients.Applicationdatabasesandvirtualmachines mustbeconfiguredforreplicationindividually.Fordetails,seeConfiguring backupsforreplicationonpage 271. 12 Ifdesired,checktheAllbackupsperformedonthiscomputeraretobeencrypted boxtoencryptallthedataprotectedforthisclientusinganAES256bitalgorithm. Applicableonlyifthesystemislicensedforencryptionandencryptionhasbeen configured(seeAboutencryptiononpage 114fordetails). 13 ChecktheAdvancedoptionsboxandconfigurethefollowing:

Ifdesired,checktheUsetheusername,password,anddomainspecified
aboveasthedefaultcredentialsfortheentiresystembox.Ifenabled,the backupsystemusesthesecredentialsasthedefault.

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 Selectoneofthepriorityoptionstosetthisclientsbackupstohigh,medium,
orlowpriority.Backupsforhighpriorityclientsarerunbeforethoseofmedium orlowpriority. Ifapplicable,selecttheUseSSLboxtoconnecttothiscomputerusingSSL. 14 ClickSetuptoaddtheclient.

ForWindowsandHyperVclients,lightweightcoreandbaremetalagentsare
installedontheclientuponclickingSetup. Oncetheclientisadded,itdisplaysintheAdd all computerswindow. Ifyouseeafailuremessage,theclientcouldnotbeadded.VerifyDNSsettings, andthatports1743and1745areopen. Ifyouseethefollowingerror,theagentcouldnotbeinstalleddueto authenticationissues.Installtheagentmanually(seetheProtectingWindows Environmentschapter),thenaddtheclientwithoutcheckingtheEstablish Trustbox.Errortext: Ifrepeatedlyexperiencingerrors,pleasedownloadandinstallthelatestagent releaseonyourWindowsserverfromtheUnitrendswebsite.After installation,uncheck'EstablishTrust'whensettingupyourclient. 15 Repeatthisproceduretoaddallclients. 16 ClickNexttoproceedtothenextSetupWizardstep. Formoreinformationonworkingwithclients,seeAboutworkingwithclientson page 74.

Aboutglobalretentionanddeduplication
Unitrendssystemsaredesignedtouseallavailablestorageforprotectingdata(see Storageallocationanddistributiononpage 104).Asscheduledorimmediate backupsareperformed,orasbackupsarereplicatedtoatargetsystem,theoldest backupsaredeletedtoingestnewbackups.SeeAboutretentioncontrolon page 106fordetails. Toincreaseretention,Unitrendssystemsutilizeadaptivededuplicationtoremove duplicatedatablocksfrombackups.Withdeduplication,backupsizesdecreaseas duplicateblocksareremoved,therebyincreasingthenumberofbackupsthatcan bestoredonthesystem,alsoreferredtoasonsystemretention. Nativededuplicationisenabledbydefault.Anoutsidededuplicationdevicecanbe usedforUnitrendsEnterpriseBackup,butphysicalsystemsmustusenative deduplication.Ifyouuseanoutsidededuplicationdevice,youcandisablenative deduplicationforbackupsstoredonthisdevicewhenyouaddittothesystem.For details,seeConfiguringstorageonpage 97.

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Usethefollowingproceduretobalancesystemperformanceversusretentionto suityourenvironment. Toconfigureglobalretentionsettings 1 2 3 AccesstheSetupWizardretentionandbackupwindowstep,orselectSettings> StorageandRetention>Retention. SelectthedesiredBalanceRetentionandBackupPerformanceoption.Seethe nextsectionforadescriptionofeachoption. ClickNexttosavethesettingsandcontinuewiththeSetupWizard,orclick ConfirmtosavesettingsintheRetentionsubsystem.

Balancingbackupperformanceandretention
Youcantunesystemstoragetofitthebackupwindowandretentionobjectivesof yourenvironmentbyselectingfromthefollowingoptions.
Performance/retention options Balance retention and backup performance (recommended setting) Description This is the recommended setting for managing the ingest rate and retention on the system. With this setting, a predictive mechanism is used to dynamically alter the size of the landing zone based on the backup strategies selected. Use this setting where backup window requirements are critical. With this setting, a landing zone (reserve area) is created which is large enough to hold the data set that is being protected. This guarantees the fastest ingest rate. However, to meet the landing zone requirements, older backups are more aggressively deleted. Use this setting where retention is critical. The data protection ingest rate is slower. The landing zone is kept to a minimum to ensure maximum retention.

Minimize backup window

Maximize retention

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Setupcomplete
OnceyouhaveworkedyourwaythroughtheSetupWizardandreachtheDone step,thesystemisconfiguredandreadytoprotectyourenvironment.ClickFinish toexitthewizard.SeetheBackupschaptertostartprotectingclients.Seethe AdvancedConfigurationOptionschapterforadditionalsetupinformation.

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Chapter3 AdvancedConfigurationOptions
Thischapterdescribesadvancedconfigurationprocedures.Seethefollowing topicsfordetails:

Aboutlicensingthesystemonpage 67 Aboutnetworkconfigurationonpage 68 Aboutconfiguringrootpasswordsonpage 72 Aboutworkingwithclientsonpage 74 Aboutsystemupdatesonpage 79 ShuttingdowntheUnitrendssystemonpage 80 Aboutremotesystemmanagementonpage 83 Aboutcredentialmanagementonpage 85 AboutActiveDirectoryauthenticationonpage 87 Aboutstorageconfigurationonpage 91 Aboutretentioncontrolonpage 106 Aboutsystemnotificationsonpage 109 Aboutencryptiononpage 114 Aboutsecuritylevelsonpage 118 Aboutdeviceconfigurationonpage 122 AbouttheNTFSchangejournalonpage 125

Aboutlicensingthesystem
Thelicensingcomponentprovidesaninterfaceforviewingandmanagingthe systemslicense.Licensingproceduresforphysicalsystemsdifferfromthosefor virtual(UEB)systems.

67

Physicalsystemsareshippedfullylicensed.Ifyouneedtoupdatealicense,apply thelicenseyoureceivefromUnitrendsasdescribedinToaddorupdatealicense below. Virtualsystemsaredeployedwithoutalicense.Upondeployingthesystemtoa virtualmachine,youhavefivedaysinwhichtoregisterandlicensethesystem. RegisterthesystemasdescribedinToregisteraUEBsystemonpage 48.Then applythelicenseyoureceivefromUnitrendsasdescribedinToaddorupdatea licensebelow. Toaddorupdatealicense Note:Applyingalicensestopsallrunningjobs. 1 2 3 SelectSettings>System,Updates,andLicensing>License>Enter. EntertheLicenseKey,ExpirationDate,andFeatureStringexactlyastheyappear intheLicenseKeyemailyoureceivedfromUnitrends. ClickConfirmtoapplythelicense.

Aboutnetworkconfiguration
UsetheNetworkssubsystemtoenabletheUnitrendssystemtocommunicatewith othercomputersonthenetwork.Configurethefollowing:

Ethernetsettings DNSsettings Hostnamesetting,seeAbouthostnamesettingsonpage 50 Hostssettings

Ethernetsettings
TheUnitrendssystemshipswithadefaultIPaddressof10.10.10.1andasubnet maskof255.255.255.0.ItisnecessarytochangetheseEthernetsettingsto communicatewiththeUnitrendssystem. Note:AfterconfiguringtheUnitrendssystemwithastaticIP,youmayseeDHCP requestscomingfromthesystemsMACaddress.Thisisbecauseonsomesystems themotherboardhasIPMIthatshareseth0.Ifdesired,youcanreconfigureIPMI LANtouseastaticIP.SeeKB586fordetails.

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ToconfigureEthernetsettings 1 2 SelectSettings>Clients,Networking,andNotifications>Networks>Ethernet. EntersettingsandclickConfirm. Seethetablebelowforadescriptionofeachsetting.Thenewnetworksettingsare putintoeffectimmediately.

Ethernet setting IP Description Provide a new IP address for the Ethernet adapter (i.e., eth0 or eth1). Provide a new netmask in accordance to the Class of network configured. The default Class C subnet is 255.255.255.0. Provide a gateway to enable the system to connect to computers on other subnets. This option must be checked for the new network settings to be used when the system is rebooted. Since the network settings are put into effect immediately upon hitting Confirm, the Restore Settings if Not Stopped Within __ Minutes should be checked if you would like the network settings to revert to the previous configuration if the new settings could not be applied for any reason. This option is useful if the system is configured on the network and the network settings have to be changed remotely. It prevents being locked out of the administrator interface if the new network settings could not be configured. Click to stop the restoration of settings.

Netmask

Gateway

Start Card on Boot

Restore Settings if Not Stopped Within __ Minutes

Stop Restore of Previous Settings

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Ethernet setting Additional Information

Description Review to confirm that the network adapter is configured for optimal performance in the environment. For example, if the network infrastructure has a 1GbE backbone, then ensure that the information displays as: Link: true Speed: 1000 Duplex: full

DNSsettings
DNSsettingsmustbeconfiguredfortheUnitrendssystemtoconnecttothe Internet.Inaddition,DNSconfigurationallowstheseamlessresolutionoffully qualifieddomainnames(FQDN)forcomputerstoshortnames,andviceversa.

DNSregistrationforWindows,Linux,andMacclients
Beginninginrelease7.2.0,youcanchoosetoaddaWindowsclienttothebackup systembyenteringastaticIPaddress,orbyrelyingonDNStofacilitatethe connection.TouseDNS,boththebackupsystemandWindowsagentmustbe runningrelease7.2.0orlater.Releases7.3.0andlatersupportDNSforLinuxand Macclients.BoththebackupsystemandLinuxorMacagentmustberunning release7.3.0orlatertouseDNS.DNSonlyregistrationissupportedonlyfor Windows,Linux,andMacclients. ConsiderthefollowingwhenregisteringclientsbyDNS:

IfyoudonotenterastaticIP,makesurethatboththeclientandthebackup
systemhaveDNSentriesandthatreverselookupisconfigured. ForclientsthatutilizeDHCPforIPaddressassignment,DNSonlyregistration shouldbeused. IfyousupplyastaticIP,thesystemattemptstoconnectusingthataddressbut willattemptDNShostnamelookupifthestaticIPconnectionfails. ToconfigureDNSsettings 1 2
70

SelectSettings>Clients,Networking,andNotifications>Networks>DNS. EntertheIPoftheDNSserverintheDNSServerAddressfieldandclickAdd.

Chapter 3

MultipleDNSserverscanbeaddedinthismanner. 3 Ifdesired,changetheprecedenceorderoftheDNSserversintheCurrentDNS ServerAddressOrderareabydraggingaDNSserverIPaddress. ThesystemconnectstotheDNSserversfornameresolutioninthisorder,starting withtheaddressatthetop. 4 EnterthedomainforyourenvironmentintheDNSDomainfieldandclickAdd. Multipledomainnamescanbeaddedinthismanner. Thisallowsshortnamesonthenetworktoberesolvedwiththeprovideddomain name.Ifthisinformationisnotprovided,allcomputernameresolutionis performedusingthefullyqualifieddomainname(forexample, computer.domain.com). 5 Ifdesired,changetheprecedenceorderofthedomainnamesintheCurrentDNS DomainOrderareabydraggingadomainname. Thisistheorderinwhichthesystemwilltrytoresolvetheshortandfullyqualified domainnames. 6 ClickConfirmtosaveyoursettings.

Hostssettings
TheUnitrendssystemshostfilecontainsthenameandIPofeachclientitprotects. Whenyouaddaclienttothesystem,anentryisautomaticallycreatedinthehosts file.Ifnecessary,youcanviewandmodifythesehostsfileentriesusingthese procedures:

ToviewtheUnitrendssystemhostsfile Tomodifyahostsfileentry Toaddahostsfileentry Todeleteanentryfromthehostsfile

ToviewtheUnitrendssystemhostsfile 1 2 3 SelectSettings>Clients,Networking,andNotifications>Networks>Hosts. Thehostname,IPaddress,andfullyqualifiednamearegivenforeachhostsfile entry.Notethatthefullyqualifiednameisoptional. ClickClosetoexittheHostspage.

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Tomodifyahostsfileentry 1 2 3 SelectSettings>Clients,Networking,andNotifications>Networks>Hosts. Selectthedesiredhostentryrow. IntheModifyHostarea,changetheHostName,IPAddress,QualifiedName,or AliasListasdesired.NotethatyoucannotchangetheHostNameorQualified NameoftheUnitrendssystemitself. ClickConfirmtosaveyourchanges,orCanceltoexitwithoutsaving. Toaddahostsfileentry 1 2 3 4 SelectSettings>Clients,Networking,andNotifications>Networks>Hosts. ClickAddAnotherHost. IntheAddHostarea,enterthemachinesHostNameandIPAddress.Ifdesired, enteraQualifiedNameandAliases(theseareoptional). ClickConfirmtosaveyourchanges,orCanceltoexitwithoutsaving. Todeleteanentryfromthehostsfile 1 2 3 SelectSettings>Clients,Networking,andNotifications>Networks>Hosts. SelectthedesiredhostentryrowanddragittotheDeleteHosticon. ClickYestoconfirmyouwishtodeletetheentry,orNotocancel.

Aboutconfiguringrootpasswords
Therootuserisgrantedsuperuserprivilegesandcanperformallsystem administrationtasks.TheUnitrendssystemisconfiguredwithtwodistinctroot useraccounts:

Operatingsystemrootaccount,usedtoaccesstheUnitrendsconsoledirectly
forinitialnetworkconfiguration,iSeriesadministration,andsomebaremetal tasks. Unitrendsadministratorinterfacerootaccount,usedtoaccessthesystemfrom anywebbrowser.

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Operatingsystemrootpasswordconfiguration
Bydefault,theoperatingsystemrootpasswordisunitrends1. Tochangetherootoperatingsystempassword 1 2 3 4 AccesstherootpasswordstepintheSetupWizard,orselectSettings>System, Updates,andLicensing>OSPassword. EnterthecurrentpasswordintheCurrentOSRootPasswordfield. EnterthenewrootpasswordintotheNewOSRootPasswordandConfirmNew OSRootPasswordfields. ClickNexttosavethesettingsandcontinuewiththeSetupWizard,orclick ConfirmtosavesettingsintheOSPasswordsubsystem.

Administratorinterfacerootpasswordconfiguration
Bydefault,theadministratorinterfacerootpasswordisunitrends1.Itishighly recommendedthatyouchangethispasswordfromthedefault.

Autologinfeature
Releases6.3andlaterhaveanautologinfeature.Ifyoudonotchangetheroot administratorinterfacepassword,thesystemautomaticallylogsinanyonewitha browserandthesystemsIPaddress. Toupdatetherootadministratorinterfacepassword 1 2 SelectSettings>Customers,Locations,andUsers>Users>Rootandcheck ChangePassword. EnterthenewpasswordinthePasswordandVerifyPasswordfields.The passwordcancontainupperandlowercaseletters,numbers,andspecial characterswiththeexceptionofaspaceandanequalssign(=). ClickConfirmtosave.

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Aboutworkingwithclients
Thissectiondescribesadditionalclientprocedures.Forinstructionsonregistering aclienttothebackupsystem,seeAboutaddingclientsonpage 61. Usetheseprocedurestomanagetheclientswhosedatayouareprotecting:

Tomodifyaclientonpage 74 Todeleteaclientonpage 76 Topushagentupdatestooneclientonpage 76

Tomodifyaclient 1 2 3
Field Computer Type Authentication

AccesstheSetupWizardaddcomputersstep,orselectSettings>Clients, Networking,andNotifications>Clients. Selecttheclient. Modifythefollowingasdesired:

Action Select an operating system or environment from the list. Check the Establishtrust or Usedefaultcredentials box to associate trust credentials for the client. See Clienttrustcredentialsonpage 77 for details. Name of the client. This name must be resolvable using DNS or the host table of the system.

Computer Name

Note:Itisbestnottorenameaclientbecausethiscanhave undesirableresultsforreplicating,vaulting,andarchivingsystems.For details,seeAboutrenamingclientsonpage 75.

IP Address Clients IP address. If using DNS, you may leave this field empty. If not, IP address is required. Available only if the Create New Credential option is selected. Credentials provided must have local system administrator privileges or domain administrator privileges. Available only if the Create New Credential option is selected.

Administrative Username

Password

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Field Domain

Action Available only if the Create New Credential option is selected. You must enter a domain if the computer has been setup in a Windows domain. Check to enable the client for data protection, uncheck to disable.

Enable this computer... box Automatically create a backup schedule... box All backups performed on this computer are to be replicated... box All backups performed on this computer are to be encrypted box

Check to create a file-level backup schedule for the client and execute it immediately. Check to replicate this clients backups to an off-premise system for disaster recovery purposes. Applicable only if you have a replication system or Unitrends Cloud service. Check to encrypt all the data protected for this client using an AES-256 bit algorithm. Applicable only if the system is licensed for encryption and encryption has been configured (see Aboutencryptiononpage 114 for details). Check to set this clients backups to high, medium, or low priority and to enable or disable SSL.

Advanced options box

ClickSetuptosaveyourchanges.

Aboutrenamingclients
AlthoughyoucanrenameaclientintheUnitrendssystem,itisbestpracticenot tochangethenameofaclientbecausethiscanhaveundesirableresultsfor replicating,vaulting,andarchivingsystems.Instead,itisrecommendedthatyou addtheclienttothesystemasanewclientwithanewnameusingtheprocedure describedinToaddaclienttothesystemonpage 62.Beforeaddingthenew client,changetheIPaddressoftheexistingclientintheUnitrendssystemtoavoid conflicts.Whenyouhavebuiltupretentionforthenewclient,youcandeletethe originalclient(anditsassociatedbackups).Fordetails,seeTodeleteaclienton page 76. Ifitisnecessarytorenameaclient,usetheproceduredescribedaboveinTo modifyaclient.Youmustsaveanybackupschedulesassociatedwiththisclient afterrenamingit,orbackupjobsfortheclientwillnotqueue.

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Todeleteaclient Caution:Whenaclientisdeleted,allassociatedbackupsofthatclientarealso deleted.Pleaseusecautionbeforedeletingaclient. 1 2 3 AccesstheSetupWizardaddcomputersstep,orselectSettings>Clients, Networking,andNotifications>Clients. Selecttheclient. ClickDeletethisComputer. Note1:Ifamessagedisplaysindicatingthatthisclientisscheduledforbackup,you mustfirstremovetheclientfromallschedulesbeforedeleting. Note2:IfyouareusingWindowsInstantRecoveryandyouremoveavirtualclient whileavirtualrestoreofthatclientisinprogress,thedeletionmaynotbe instantaneous.Thecleanuptakestimebecausetherestoreisshutdownandthe clientisremoved. Topushagentupdatestooneclient Ifpushupdatesaresupportedfortheclient,installupdatesasdescribedhere.For pushupdaterequirements,seeRequirementsforpushingagentupdateson page 422.Topushupdatestomultipleclients,seeTopushinstallagentupdates onpage 423. 1 2 3 SelectSettings>Clients,Networking,andNotifications>Clients. Selectthedesiredclient. ClickUpgradeAgent. NotethattheUpgradeAgentoptiondoesnotdisplayifnoupgradeisavailablefor thisclient. 4 UponclickingUpgradeAgent,updatesarepushedtotheclientiftheseconditions aremet:

Trustcredentialsarevalid. Nobackuporrestorejobiscurrentlyinprogressorscheduledtorunsoonfor
theclient. Pushupdaterequirementshavebeenmet(seepage 422). Updatesareavailablefortheclient(clientisnotrunningthelatestagent release).

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Clienttrustcredentials
TrustcredentialsarerequiredforVMwareandHyperVprotection,aswellasto enablepushinstallationofagentsoftwareandagentupdates.Proceduresinthis sectionareforapplyingcredentialsattheclientlevel.Forcentralizedcredential procedures,seeAboutcredentialmanagementonpage 85.Todetermine whetherpushinstallationissupportedforyourclient,seeAgentpushinstall requirementsonpage 411andRequirementsforpushingagentupdateson page 422. Usethefollowingprocedurestomanageaclientstrustcredentials:

Tocreateanewtrustcredentialforaclient Toapplydefaultcredentialstoaclientonpage 78 Toapplyanexistingtrustcredentialtoaclientonpage 78

Tocreateanewtrustcredentialforaclient Usethisproceduretocreateanewcredentialandapplyittoaclient. 1 2 3 4 SelectSettings>Clients,Networking,andNotifications>Clients. Selectthedesiredclient. ChecktheEstablishtrustbox. ClickCreateNewCredentialandenterthefollowing:
Action User must have local system administrator privileges or domain administrator privileges. Password associated with the username you supplied. You must enter a domain if the Windows client has been added to a Windows domain. Otherwise, you may leave this field blank.

Field Administrative Username Password Domain

ClickSetuptocreateandapplythetrustcredential. AcredentialcalledClientNameNewCredentialiscreatedanddisplaysintheUse ExistingCredentialslist.

UponclickingSetup,anyagentupdatesarepushedtotheclientiftheseconditions aremet:

Trustcredentialsarevalid.
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 Nobackuporrestorejobiscurrentlyinprogressorscheduledtorunsoonfor
theclient.

Pushupdaterequirementshavebeenmet(seepage 422).
Toapplydefaultcredentialstoaclient Usethisproceduretoapplytheexistingdefaultcredentialtoaclient.Ifnodefault credentialexists,createthecredentialasdescribedinTocreateanewtrust credentialforaclientonpage 77,thensetthecredentialasdefaultasdescribed inTosetadefaultcredentialonpage 86. 1 2 3 4 5 SelectSettings>Clients,Networking,andNotifications>Clients. Selectthedesiredclient. ChecktheUsedefaultcredentialsbox. ClickSetuptosave. UponclickingSetup,anyagentupdatesarepushedtotheclientiftheseconditions aremet:

Trustcredentialsarevalid. Nobackuporrestorejobiscurrentlyinprogressorscheduledtorunsoonfor
theclient.

Pushupdaterequirementshavebeenmet(seepage 422).
Toapplyanexistingtrustcredentialtoaclient Usethisproceduretoapplyanexistingnondefaultcredentialtoaclient. 1 2 3 4 SelectSettings>Clients,Networking,andNotifications>Clients. Selectthedesiredclient. ChecktheEstablishtrustbox. IntheUseExistingCredentiallist,selectthedesiredcredential. Notethatifonlyonecredentialexists,youseethecredentialnameratherthan UseExistingCredential. 5 6 ClickSetuptoapplythetrustcredential. UponclickingSetup,anyagentupdatesarepushedtotheclientiftheseconditions aremet:

Trustcredentialsarevalid. Nobackuporrestorejobiscurrentlyinprogressorscheduledtorunsoonfor
theclient. Pushupdaterequirementshavebeenmet(seepage 422).
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Aboutsystemupdates
Theupdatesinterfaceprovidesameansforupdatingsoftwareonthesystemand forpushingagentupdatestocertainclients.Thissectiondescribessystem updates.Foragentupdates,seePushinstallingagentupdatesonpage 422. ItisrecommendedthatyourunthelatestUnitrendsversiononyourbackup system.Whenupdatesareavailable,youseeanalertonthefrontStatuspage. Beforeupdatingthesystem,notethefollowingrequirements:

Whenusinganonpremisebackupsystemthatreplicatestoanoffpremise
target,theoffpremisetargetsystemmustfirstbeupgraded.

Ifanonpremisebackupsystemisbeingremotelymanagedbyanother
Unitrendssystem,themanagingsystemmustfirstbeupgraded. ToupgradesystemsthatarerunningreleasespriortoRelease4.x.x,contact UnitrendsSupportforassistance. Toinstallupdates,thesystemmustberunningLinuxCentOSRelease5. Upgradingthesystemfromaversionpriorto5.0.2requiresmigrationofthe Unitrendsdatabase.Thedatabasemigrationwillbegininthebackground immediatelyaftertheUnitrendspackageshavebeeninstalled.Completion timewilldependlargelyupontheamountofdatabeingmigrated.Duringthe initialphaseofthemigration,itisnormalforcertaininterfacefunctionstobe affected.Forexample,newjobsmaynotlaunch,andrestoreoperationsmay bedisabled.Ifthishappens,waitforthemigrationtocompletebefore rebootingtheUnitrendssystem. Ifarestoreisneededforaspecificbackupwhileadatabasemigrationisactive, selectthebackupformigrationtobeginonthespecificbackup. IfupgradingaRecoveryOS2U(akaDPU2000)systemoraRecoveryOS3U(aka DPU3000)systemfromRelease5.0.0,anewkernelisinstalledbydefault. Rebootthesystemtoensuretheupdatedkernelisusedafterthedatabase migrations.ThisrequirementisnecessarytoensurevProtectFileLevel Recoveryfunctionsproperly. Anactivesupportcontractisrequiredtoupgradethesystem. Updatestobackupsystemsarecompatiblewitholderagentversions.Although itisrecommendedthatyouupgradetothelatestagentversions,thesystem willcontinuetofunctionproperlyrunningolderagents. Donotupgradeaclientsagentsoftwaretoaversionnewerthanthatofits backupsystem.Updatethebackupsystempriortoinstallingneweragents.The backupsystemversionmustbeequaltoornewerthanthatofitsclients. Formoreinformationaboutupgradingtothecurrentversion,seethe UnitrendsUpgradeGuide.

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Toupdatethesystem Note:Formoreinformationaboutupgradingtothecurrentversion,seethe UnitrendsUpgradeGuide. 1 2 SelectSettings>System,Updates,andLicensing>Updates. LookatthemessageontheSystemUpdatestabanddooneofthefollowing:

IfyouseethemessageThesystemisuptodate,therearenoupdatestoinstall.
ClickExittocloseanddonotcontinuewiththesesteps.

IfyouseethemessageTherearexavailableupdates,continuewiththese
3 steps. Toseedetailsonthesoftwarepackagesthatarebeingupdated,clickShowUpdate Details. Packagescanbeselectivelyaddedorremovedbydraggingthepackagestothe rightpaneortheleftpanerespectively.Itishighlyrecommendedtoinstallall availableupdatesatalltimes. 4 ClickInstalltostartupdatingsoftwarepackages. Iftherearesoftwareupdates(likethekernelpackage)thatrequireareboot,you receiveamessagetothisaffectonceupdateshavebeeninstalled.Ifnot,areboot isnotnecessary. Duringinstallationyouseeprogressmessages,suchasinstalling 5 of 20.If updatesseemtostall,orifyoureceiveamessageindicatingthatapackagecould notbeinstalled,itisfinetoclickExitandthenrestarttheupdateprocedure.

ShuttingdowntheUnitrendssystem
Typically,itshouldnotbenecessarytoshutdownyourUnitrendssystemunless youneedto:

Rebootafterinstallinganupdate Powerdownaphysicalappliancetoperformmaintenance
Youcanshutdownfromtheadministratorinterface(UEBorRecoverySeries), fromthehypervisor(UEB),orfromthephysicalapplianceitself.Ifitisnecessary toshutdownyoursystem,Unitrendsrecommendsshuttingdownfromthe administratorinterface.Anyjobsinprogresswhenthesystemisshutdownwill fail.Scheduledjobsdonotrunwhilethesystemisshutdown. OptionsforshuttingdownyourUnitrendssystem:

Toshutdownfromtheadministratorinterface
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 ToshutdownUEBfromthehypervisor Toshutdownfromthephysicalappliance
Toshutdownfromtheadministratorinterface Thisistherecommendedmethodforshuttingdownyoursystem. 1 SelectthesystemintheNavigationpane.Ifthesystemisconfiguredasalocal backupsystemandreplicationtarget,youmustselectthebrownreplicationicon intheNavigationpanetoperformtheshutdown. GotoSettings>System,Updates,andLicensing>Shutdowntoseethe Shutdown/Restartwindow. Ifyouseethemessage,Shutdown/Restartmaybeperformedonly...,youaretrying toshutdownasystemfromitsmanagingsystem.Youmustlogintotheindividual systemthatyouwanttoshutdown. EnteryourOSRootpassword. Thecheckboxdefaultstochecked.Leavethischeckedtorestartthesystem automaticallyafteritshutsdown.Unchecktheboxonlyifyouneedthesystemto remainshutdown,suchastoperformmaintenance.Notethatifyouuncheck restart,youwillneedtomanuallyrestartUEBfromthehypervisororrestarta RecoverySeriessystemusingthepowerbuttononthephysicalbox. ClickConfirm. ClickOKwhenyouseethemessageSystemisshuttingdown... ClickLogouttoexitthesystem. Loginafterthesystemrestarts.IfyouseethemessageCallwasunsuccessful..., therestartisnotcomplete.Tryagaininafewminutes. Ifyouoptedtoshutdownwithoutrestarting,youneedtopushthepowerbutton onthephysicalapplianceormanuallystarttheUEBVMfromthehypervisor beforeyoucanlogbackintothesystem.

2 3

4 5

6 7 8 9

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ToshutdownUEBfromthehypervisor Usethismethodonlyifyouareunabletoshutdownthesystemthroughthe administratorinterface.ThefollowinginstructionsarebasedontheVMware vSphereClient.Theprocedurecouldvarywithdifferenthypervisors. 1 2 3 4 5 LogintothevSphereClient. GotoHome>Inventory>InventorytoviewyourVMs. RightclickontheVMtowhichtheUEBisdeployedtoseeanoptionmenu. HoveroverPower.ClickPowerOff. Beforeloggingbackintothesystemthroughtheadministratorinterface,youneed topowerontheVMtowhichitisdeployed. Toshutdownfromthephysicalappliance Usethismethodonlyifyouareunabletoshutdownthesystemthroughthe administratorinterface.Toshutdown,pressthepowerbuttononthephysical appliance. Note:Beforeyoucanlogbackintothesystem,youmustpowerontheappliance bypressingthepowerbutton.

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Aboutremotesystemmanagement
Unitrendssinglepaneofglassinterfacegivesyoutheabilitytomanagemultiple backupsystemsandreplicationtargetsfromonecentrallocation.Inthisfigure, theuserisloggedintothemanagersystemcalledLucieUEB,andcanadminister anothermanagedsystemcalledreplication35.

ProceedtoGrantingprivilegeforremotemanagementbelowtosetup managementofaremotesystem.

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Grantingprivilegeforremotemanagement
Forareplicationtargetoramanagementsystemtoremotelymanagealocal backupsystem,thebackupsystemhastoexplicitlygrantprivilegetothemanager. Thisisdonetosecureatwowayhandshakebetweenthemanagerandthe managedsystem. Aftergrantingremotemanagementprivilegetoasystem,youcanadminister nearlyallactionsonthemanagedsystemthroughasinglepaneofglass.Thereare afewexceptions.Logonlocallytoasystemtoperformthefollowingfunctions:

Manageandcreatecustomers,locations,andusers. Changethelocalsystempassword.
Certainotheroperationsarerestrictediftheremotesystemisnotthesame versionasthemanager.ItisabestpracticetoalwayshaveallUnitrendssystems onthelatestversion. Fordetails,seethefollowingprocedures:

Togranttheremotemanagementprivilegebelow Torevoketheremotemanagementprivilegeonpage 84
Togranttheremotemanagementprivilege 1 2 3 4 Onthelocalbackupsystem(managedsystem),selectthebluesystemiconinthe Navigationpane. SelectSettings>System,UpdatesandLicensing>GridManagement. SelectAllowRemoteManagementatthebottomleft. Enterthehostnameofthereplicationtargetormanagersystem. Besuretoenterthehostnameexactlyasitappearsinthehostsfileonthetarget ormanagersystem.Toviewasystemshostname,selectSettings>Clients, Networking,andNotifications>Networks>Hostname. 5 6 ClickConfirmtogranttheprivilege. Onthereplicationtargetormanagersystem,refreshtheviewtodisplaythe managedsystemintheNavigationpane. Torevoketheremotemanagementprivilege 1 2
84

Onthelocalbackupsystem(managedsystem),selectthebluesystemiconinthe Navigationpane. SelectSettings>System,UpdatesandLicensing>GridManagement.

Chapter 3

3 4

SelectRevokeRemoteManagementatthebottomright. Enterthehostnameofthereplicationtargetormanagersystem. Besuretoenterthehostnameexactlyasitappearsinthehostsfileonthetarget ormanagersystem.Toviewasystemshostname,selectSettings>Clients, Networking,andNotifications>Networks>Hostname.

5 6

ClickConfirmtorevoketheprivilege. Onthereplicationtargetormanagersystem,refreshtheviewtoremovethe systemthatisnolongermanagedfromtheNavigationpane.

Aboutcredentialmanagement
Credentialsareusedtoestablishatrustrelationshipbetweenthebackupsystem anditsclients.Onceyouapplyacredentialtoaclient,thebackupsystemcanonly accesstheclientusingtheassociatedadministrativeusernameandpassword.If theusernameandpasswordarenotvalid,accessisdenied. Credentialscanbesetateithertheclientorinstancelevel.Clientlevelcredentials areusedforagentpushandbackupoperations.Instancelevelcredentialsareused toperformabackupofaparticularapplicationinstance,suchasavirtualmachine orOracledatabase.CredentialsarerequiredforVMware,HyperV,andOracle protection,recommendedforWindowsclients,andoptionalforotherclient types.ForVMware,credentialsarerequiredforthevCenterorESXserver,but optionalforindividualVMs.SeeSettingVMcredentialsonpage 571fordetails. ForWindowsclients,credentialsarerequiredtopushinstallagentsandagent updates.Fordetails,seeWindowsagentversionsonpage 407.ForOracle databases,credentialsarerequiredtoperformbackupoperations.SeeOracle credentialconsiderationsonpage 524fordetails. Usetheproceduresinthissectiontomanagecredentialsfromacentralized location.Youcanalsocreateandapplycredentialsattheclientlevel,asdescribed inClienttrustcredentialsonpage 77orattheVMlevelforVMwareguests. TheCredentialManagementpagedisplayseachcredentialalongwithits associatedclientsand/orVMwareinstances.Tocollapsetheview,clickthearrow totheleftofacredential.PerformthefollowingtasksusingtheCredential Managementpage:

Tocreateanewcredential Toviewormodifyacredential Tosetadefaultcredential

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 Todeleteacredential
Tocreateanewcredential 1 2 SelectSettings>Clients,Networking,andNotifications>Credential Management. ClickNewCredentialandenterthefollowing:
Action Name associated with the credential. This is optional. User must have local system administrator privileges or domain administrator privileges. Password associated with the username you supplied. Enter the password again to confirm. Name of the Windows domain associated with this credential. This is optional.

Field Credential Name Administrative Username Password Confirm Password Domain

ClickSaveNewCredential. Thecredentialiscreated.Clickrefreshtodisplayitinthegrid. Toviewormodifyacredential

1 2 3 4

SelectSettings>Clients,Networking,andNotifications>Credential Management. Selectthedesiredcredentialinthegrid. ClickEditSelectedCredentialandmodifysettingsasdesired.Foradescriptionof eachfield,seeTocreateanewcredentialabove. ClickSaveCredential. Tosetadefaultcredential Onceadefaultcredentialiscreated,youcanassignittoclientsbycheckingthe UsedefaultcredentialsboxontheClientpage.Onceyouhavesetthedefault credential,youcannotchangeyourselection.Instead,youmusteditthedefault credentialordeleteittochooseanotherasthedefault.

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1 2 3

SelectSettings>Clients,Networking,andNotifications>Credential Management. SelectthedesiredcredentialinthegridandclickEditSelectedCredential,or createanewcredentialasdescribedinTocreateanewcredentialonpage 86. ChecktheSetasDefaultboxandclickSaveCredential. Todeleteacredential

1 2

SelectSettings>Clients,Networking,andNotifications>Credential Management. Verifythattherearenoclientsassociatedwiththecredential. Acredentialthatisassociatedwithaclientcannotbedeleted. Ifthereisaclientassociated,removetheassociationontheClientspagebyeither uncheckingtheEstablishTrustboxorassociatingadifferentcredential.Fordetails, seeClienttrustcredentialsonpage 77.

SelectthedesiredcredentialinthegridandclickDeleteCredential.

AboutActiveDirectoryauthentication
Thissectiondescribestheproceduresusedtoimplementadministratorinterface (AI)authenticationusingActiveDirectory(AD)domaincredentials.Userscanbe setupasmembersofspecifiedADdomainstoaccesstheUnitrendssystem withoutbeingaddedasusersinthatsystemitself. TheADgrouptowhichauserbelongsdetermineswhichfeaturesthatusercan viewandutilize.Usersaregrantedoneofthefollowingprivilegelevels:monitor, manage,administrator,orsuperuser.Foradescriptionofeach,seeAboutuser configurationonpage 54. UseractionsareloggedinthesystemandcanbeviewedintheAuditHistory report.Fordetails,seeAuditHistoryReportonpage 342. PerformtheseprocedurestomanageActiveDirectoryauthentication:

ToauthenticateusingActiveDirectory TologinusingADauthenticationonpage 90 ToenableordisableActiveDirectoryauthenticationonpage 90

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ToauthenticateusingActiveDirectory 1 CreatethefollowinggroupsinyourActiveDirectorydomain:
Description Members of this group are granted superuser privileges.

Group UnitrendsSuperuser Unitrends-Admin

Members of this group or domain administrators are granted administrator privileges. Members of this group are granted manage privileges. Members of this group are granted monitor privileges.

Unitrends-Manage Unitrends-Monitor

NOTE:Youmaynamethesegroupstosuityourenvironment.Ifyouuseyourown names,besuretoenterthesenameswhenyouconfigureADauthenticationinthe Unitrendssystem.UsergroupnamesinyourADdomainmustmatchthenames youenterinStep7below. 2 AdduserstotheUnitrendsdomaingroupsasdesired. UserswhoarenotdomainadministratorsmustbeassignedtoaUnitrendsgroup tologintotheAIusingADauthentication. 3 4 IntheUnitrendsAI,selectthedesiredsystemintheNavigationpane. Dooneofthefollowing: Note:Thebackupsystemmustberunningrelease7.2.0orlatertousetheDNS option.Forolderreleases,youmustaddtheADservertothesystemshostfile. toStep6. AddtheADservertotheUnitrendssystemshostfileasdescribedinStep5. AddtheActiveDirectoryservertotheUnitrendssystemshostfileasdescribed below.Ifyouvealreadyaddedtheserver,verifythatyouhavesetthefieldsas describedhere.Modifysettingsasnecessary.

CreateaDNSentryfortheADserverwithreverselookupconfigured,thenskip

SelectSettings>Clients,Networking,andNotifications>Networks>Hosts,click AddAnotherHost,enterHostName,IPAddress,andQualifiedNameasdescribed below,thenclickConfirm.

TheADserveristhemachinewheretheActiveDirectorydomainislocated.
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 ForQualifiedName,entertheactivedirectorydomainonly.Donotincludethe
servername.

Example:foranADservercalledSERVER_ADwhoseIPaddressis
192.168.111.75andADdomainiscompany_domain.com,enterthefollowing: SERVER_ADintheHostNamefield. 192.168.111.75intheIPAddressfield. company_domain.comintheQualifiedNamefield. Important:Thishostentrymustbeaddedbeforecontinuingwiththisprocedure. ThehostentrymustbepresentbeforeconfiguringtheUnitrendssystemforAD authentication. 6 7 SelectSettings>System,Updates,andLicensing>ActiveDirectory. Enterinformationasfollows: Action
Check this box to start using AD authentication, or leave unchecked to start using AD authentication at a later time.

Field EnableActive Directory Authentication UseSSL

Check this box if SSL is configured on the domain controller. Be sure to configure SSL between the Unitrends system and the domain controller. Enter the hostname of the machine where the Active Directory Domain is located. If left blank, the system populates this field using the hosts file entry. If you are using DNS and did not add the AD server to the hosts file, be sure to enter the hostname here. This field is limited to 15 characters. Enter the name of the AD domain. Do not include the AD server name. For example, ad_domain.company_domain.com. This name must be present in the systems host file or resolvable through DNS. (optional) Enter the IP address of the AD server. Enter UnitrendsSuperuser

ActiveDirectory Server

ActiveDirectory Domain

ActiveDirectoryIP UnitrendsSuperuser Group

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Field Unitrends AdministratorGroup UnitrendsManage Group UnitrendsMonitor Group 8

Action
Enter UnitrendsAdmin.

Enter UnitrendsManage.

Enter UnitrendsMonitor.

ClickConfirmtosave,orCanceltoexitwithoutsaving. TologinusingADauthentication ThisprocedureassumesyouhavesetuptheUnitrendsuseraccountinActive DirectoryandhaveconfiguredADauthenticationasdescribedinToauthenticate usingActiveDirectoryabove.

1 2 3

ConnecttotheUnitrendssystembydirectinganybrowserto
https://<system IP address>/recoveryconsole

Clickthelockicon. IntheEnteryourusernamefield,EntertheADdomainandusernameineitherof thefollowingformats:ad_domain\ad_usernameor ad_username@ad_domain.company_domain Forexample,foruserjsmithonADdomainaccountingandcompanydomain americanaccountants.com,enter: accounting\jsmith or jsmith@accounting.americanaccountants.com

4 5

IntheEnteryourpasswordfield,enterthepasswordforthisADuser. ClickLogin. ToenableordisableActiveDirectoryauthentication

1 2

SelectSettings>System,Updates,andLicensing>ActiveDirectory. ChecktheEnableActiveDirectoryAuthenticationboxtoenableAD authentication,oruncheckthisboxtodisableADauthentication.

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ClickConfirmtosave.

Aboutstorageconfiguration
TheUnitrendssystemisconfiguredasabackupsystem,areplicationsystem,oras bothabackupandreplicationsystemifperformingbothroles. Note:RackmountedsystemssoldbeforeMay,2011andolderdesktopunitsdonot supportreplication.Instead,legacyvaultingisused.Inthesesystems,the installationtypeisbackupsystem,vaultsystem,orcrossvaultifperformingboth roles.Foradescriptionofsupportedinstallationtypesbysystem,seeInstallation typesandreplicationonpage 250. Thesystemsstorageneedsvarybasedontheroleitplaysintheenvironment.Use thestorageinterfacetodothefollowing:

Optimizedistributionofstoragedependingontheroleofthesystem. AddSANoraNASstorageasrotationalarchivingtargetsusinghighspeed
interconnects,likeFiberChanneland10GbEEthernet.

ProtectaNASsharebymountingitdirectlyontheUnitrendssystem.This
eliminatesthenetworklatencyassociatedwithdatatransferforNASshares backedupasmounteddevicesonprotectedclientsofthesystem. AddbackuporvaultingstoragetoUnitrendsvirtual(UEB)systems.Vaulting storageisonlyusedforsystemsrunningthelegacyvaultingfeature.For replication,dataiswrittentothebackupstoragearea. Optimizestorageutilizationbyselectinganingestratestrategyforthedata beingprotectedcomparedtotheamountofretentiononthesystem. Thestorageinterfacedisplaysallstoragetargetsthathavebeenconfigured.For eachtarget,detailsaboutthestoragearegiven,includingitsusage,associated device,type,mountpoint,size,freespace,andstatus(onlineoroffline).

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Storagetypes
Type Backup storage Description This option applies to Unitrends virtual systems only. Backup storage can be increased by adding a virtual disk to the UEB virtual machine using the hypervisor. Note: It is possible to attach external NAS or SAN storage directly to the UEB VM, but this feature is deprecated and will be removed in a future release. Adding storage through the hypervisor is the recommended approach. Once the storage is added in the hypervisor, go to the Unitrends system and either expand the existing backup device to include the new disk, or add a separate backup device. (See Toexpand abackupdeviceonpage 94 or Toaddbackupstorageand createanewdeviceonpage 95 for details). Within the hypervisor, you can add internal disks to the UEB VM or, if you deployed your UEB to an attached SAN or NAS storage array, you can create datastores (VMware) or volumes (Hyper-V) from that array to add virtual disks (VMDK or VHDX) to the UEB VM.

Warning: It is strongly recommended that all UEB storage is

either direct attached storage (DAS, internal to the hypervisor) or resides on one external storage array. If you configure storage across multiple storage arrays and one becomes unavailable, all backup data is corrupted, resulting in total data loss. You can leverage SAN or NAS storage to create datastores (VMware) or volumes (Hyper-V) by connecting the external array to the hypervisor host:

A SAN LUN on the array can be connected to the hypervisor

host and exposed to UEB. You can then add the entire LUN to UEB or create virtual disks (VMDK or VHDX) on the LUN and expose these disks to UEB for added storage. A NAS share can be connected to the hypervisor host over CIFS or NFS protocol to create virtual disks (VMDK or VHDX) for added storage.

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Type Vault storage

Description This option applies to Unitrends virtual systems performing legacy vaulting only. Additional vault storage can be added to the virtual system in the following ways:

A SAN iSCSI LUN can be used The Hypervisor can connect to a SAN using iSCSI or Fiber
Archive storage

Channel and expose the LUN as a Raw Device Mapping device An additional virtual disk can be added to the virtual system A NAS NFS share can be leveraged. NAS shares configured with the CIFS protocol are not supported for legacy vaulting.

This option applies to all physical and virtual systems that have been licensed for advanced archiving. Additional archive storage can be added in the following ways:

A SAN iSCSI LUN can be used A NAS share can be leveraged For virtual systems, an additional virtual disk can be added
NAS protection This option applies to all physical and virtual systems. A NAS share configured using the NFS or CIFS protocol can be mounted directly on the system. A backup schedule can then be created to protect the NAS share. This option applies to Unitrends physical systems and UEB on VMware. This options is not available for UEB on Hyper-V. For VMware environments where datastores are hosted on a SAN, configure SAN storage so that data is backed up directly from the SAN to the backup system. For details, see VMwareSAN directbackupsonpage 578.

Protect VMs on a SAN

Addingstoragetothesystem
Thissectionprovidesinstructionsforaddingthefollowingkindsofstorage: Addingbackupstorage Addingarchivestorage Addingvaultstorage

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ProtectingNASstorage ToprotectVMsonaSAN,seeVMwareSANdirectbackupsonpage 578.

Addingbackupstorage
TheseproceduresapplytoUnitrendsvirtualsystemsonly.Youcanaddstorageby expandingthebackupdeviceacrossaddeddisks,orbycreatingaseparatestorage areaforanewbackupdevice. Warning: It is strongly recommended that all UEB storage is either direct attached
storage (DAS, internal to the hypervisor) or resides on one external storage array. If you configure storage across multiple storage arrays and one becomes unavailable, all backup data is corrupted, resulting in total data loss.

Toexpandabackupdevice ExpansionissupportedonUnitrendsEnterpriseBackupdeployments. Warning:Onceyouaddadisktothedatastoreandexpandstorage,thatdiskis addedtoalogicalvolume.Thenewlyaddeddiskandanyexistingdisksarethen treatedasonediskbythesystem.Youcannotremovethediskonceithasbeen added.Removingadiskafterexpandingstorageresultsindatalossand corruption. 1 AddadisktothedatastoreusedbytheUnitrendsEnterpriseBackupVM. SeeTocreateadditionalbackupstorageforHyperVonpage 58orTocreate additionalbackupstorageforVMwareonpage 59fordetails. 2 3 4 IntheUnitrendssystem,selectSettings>StorageandRetention>Storage. ClickAddBackupStorage. ChooseExpandyourbackupdeviceacrossaddeddisks,thenclickConfirm.

TheExpandStoragepageshowsthecurrentsizeofthedefaultinternalstorage
pool. Ifyouhavenotyetaddedadatastore,youmayclickShowStepsforAdding AdditionalStoragefordetailedinstructions.Youmustgotoyourhypervisor andaddthedatastorebeforeexpandingstorage. ClickExpandStorage. Thesystemexpandsstorageonthedefaultdevicetoincludethediskyoucreated onthedatastore.ThedefaultdeviceisD2DBackupsunlessyouveconfigureda differentone.

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Whenstorageexpansioniscomplete,thecurrentsizeofthestoragepoolis updatedtoreflecttheexpansion. 95%ofthediskyouaddedisallocatedforbackup/replicationstorage.5%ofthe expandedstorage,upto2GB,isallocatedforswapspace.

ClickConfirmtoexit. Toaddbackupstorageandcreateanewdevice Usethisproceduretoaddstorageandanewbackupdevice.Forbestresults,all backupdevicesshouldbeofsimilarsize.(Toaddstoragetoanexistingdevice,see Toexpandabackupdeviceabove.) Warning: It is strongly recommended that all UEB storage is either direct attached
storage (DAS, internal to the hypervisor) or resides on one external storage array. If you configure storage across multiple storage arrays and one becomes unavailable, all backup data is corrupted, resulting in total data loss.

1 2 3 4 5

SelectSettings>StorageandRetention>Storage. ClickAddBackupStorage. ChooseCreateaseparatestorageareaforanalternatebackupdevice,thenclick Confirm. EnteranameforthestoragebeingconfiguredintheStorageNamefield. SelectthestorageTypeandcontinuetotheapplicableprocedure: Note:Ifyouhave attached a NAS or SAN through the hypervisor, select the Added Disk type. UEB treats all storage attached through the hypervisor as internal
storage.

ForiSCSI,seeToconfigureiSCSIstorageonpage 97 ForNAS,seeToconfigureNASstorageonpage 99 ForAddedDisk,seeToconfigureaddedinternalstorageonpage 101

Addingarchivestorage
ThisprocedureappliestoUnitrendsvirtualandphysicalsystems.Youcanarchive toaSANiSCSILUN,aNASshare,orforvirtualsystemsonly,toavirtualdisk. Notethefollowingarchivestoragelimitations:

ForarchivetoNAS,eachbackupsystemmustarchivetoaseparateNASshare.
HavingmorethanonebackupsystemarchivingtoagivenNASshareislikelyto causedatacorruption.

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 ForarchivetoiSCSILUN,eachbackupsystemmustarchivetoaseparateLUN.
HavingmorethanonebackupsystemarchivingtoagiveniSCSILUNislikelyto causedatacorruption. Toaddarchivestorage 1 2 3 4 SelectSettings>StorageandRetention>Storage. ClickAddArchiveStorage. EnteranameforthestoragebeingconfiguredintheStorageNamefield. SelectthestorageTypeandcontinuetotheapplicableprocedure:

ForiSCSI,seeToconfigureiSCSIstorageonpage 97 ForNAS,seeToconfigureNASstorageonpage 99 ForFiberChannel,seeToconfigureFiberChannelstorageonpage 99 ForAddedDisk,seeToconfigureaddedinternalstorageonpage 101

Addingvaultstorage
ThisprocedureappliestoUnitrendsvirtualsystemsrunningthelegacyvaulting featureonly.Forvirtualsystemsconfiguredforreplication,vaultstorageisnot neededasreplicateddataiswrittentobackupstorage.YoucanvaulttoaSANiSCSI LUN,anNFSconfiguredNASshare,ortoavirtualdisk. Note:NASsharesconfiguredwiththeCIFSprotocolcannotbeusedforlegacyvault storage. Toaddvaultstorage 1 2 3 4 SelectSettings>StorageandRetention>Storage. ClickAddVaultStorage. EnteranameforthestoragebeingconfiguredintheStorageNamefield. SelectthestorageTypeandcontinuetotheapplicableprocedure:

ForiSCSI,seeToconfigureiSCSIstorageonpage 97 ForNFSconfiguredNAS,seeToconfigureNASstorageonpage 99 ForAddedDisk,seeToconfigureaddedinternalstorageonpage 101

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ProtectingNASstorage
ThisprocedureappliestoUnitrendsvirtualandphysicalsystems.Youcanprotect thedatastoredonaNASsharebyaddingNASstoragetothebackupsystem.Upon addingNASstorage,aclientiscreatedanddisplaysintheNavigationpane.Youcan thenschedulebackupsfortheNASasyouwouldanyotherclient.SeeProtecting NASdevicesonpage 172fordetails. ToprotectdatastoredonaNAS 1 2 3 4 SelectSettings>StorageandRetention>Storage. ClickProtectaNAS. EnteranameforthestoragebeingconfiguredintheStorageNamefield. ContinuetoToconfigureNASstorageonpage 99.

Configuringstorage
Thissectionprovidesinstructionsforconfiguringthebackupsystemsconnection toaddedstorage.Thefollowingprotocolsaresupported:

iSCSI,seeToconfigureiSCSIstorageonpage 97. FiberChannel,seeToconfigureFiberChannelstorageonpage 99. NAS,seeToconfigureNASstorageonpage 99. Internal,seeToconfigureaddedinternalstorageonpage 101.

ToconfigureiSCSIstorage 1 Addstorageusingoneoftheseprocedures: Toaddbackupstorageandcreateanewdeviceonpage 95 Toaddarchivestorageonpage 96 Toaddvaultstorageonpage 96 ToconfigureaSANdirectbackupforaRecoverySeriessystemonpage 580 IftheiSCSItargetisconfiguredforCHAPauthentication,youmustsetupCHAPin theUnitrendssystem.SeeAboutCHAPauthenticationonpage 103. EntertheIPaddressoftheSANstoragearrayintheHostIPaddressfield. ThedefaultportusedforiSCSIcommunicationis3260.IftheLUNisconfiguredto useadifferentport,enteritinthePortfield. ClickScanforListofAvailableTargetstoretrievealistoftargetsontheremote storagearray,thenchooseonefromtheSelectTargetlist.
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EntertheappropriateLogicalUnitNumberusingtheLUNcounter,orclickScanfor ListofAvailableLUNsandselectoneintheSelectLUNlist. Note:IfyoureceiveanerrorindicatingCHAPauthenticationhasfailed,CHAPhas beenconfiguredonthetargetandeitherCHAPhasnotbeenenabledinthe Unitrendssystem,ortheUnitrendsCHAPcredentialsdonotmatchthoseofthe target.

ClickConfirm.

Ifyouareaddingbackupstorage,continuewiththisproceduretoaddthe
backupdevice. Tousethisstorageforarchiving,selectitasatargetwhenrunningor schedulingarchivejobs.SeetheArchivingchapterfordetails. Tousethisstorageforlegacyvaulting,selectitasatargetwhenaddingthe backupsystemtothevault.Fordetails,seeAddingthebackupsystemtothe vaultonpage 309.Notethatreplicationusesregularbackupstorage.Vault storageisusedforsystemsthatusethelegacyvaultingfeatureonly. OntheAddDevicepage,enteranameforthenewdeviceintheDeviceName field. Thisisthenamethatwillbeusedwheneverthedeviceisselected.Devicenames mustbeuniqueandshouldnotcontainspaces. 9 EntertheamountofdatathatcanbestoredonthenewdeviceintheCapacity field. TheCapacityfieldgovernstheamountofdatathatcanbestoredonthedevice. Thesystemmanagestothecapacitylimitsetandwillassurethatthedataonthe devicedoesnotexceedthecapacitylimit.Ifthecapacitychosenexceedsthe systemlicenseORifthereisnotenoughspaceonthefilesystemtoaccommodate theallocation,amessagedisplaysindicatingtheneedtoadjustthecapacitylimit. OptionsforCapacitysettingsare:

StandardSizeUsethistoselectfromalistofvalues.Clickthedownarrownext
tothedevicesizeandselectthedesiredcapacity. sizelist,selectthisoptiontospecifyacapacity. 10 EnterabriefdescriptionforthedeviceintheDescriptionfield. 11 IntheMaxConcurrentBackupsfield,enterthenumberofbackupsthatcanbe runsimultaneouslyonthesystem. Thedefaultvalueisthree.Therecommendedrangeisthreetoten,dependingon networkthroughput,thenumberofdevicesdefined,andtheresourcesofthe system. 12 Checktheseboxesasapplicable:
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CustomSizeIfthedesiredsizeofthedeviceisnotpopulatedinthestandard

 Onlineboxtoindicatethatthedeviceisonlineandreadyforbackupstobe
written.

Defaultboxtomakethisthedefaultdevice.Thedefaultdeviceisusedifno
otherdeviceisspecified. SelectStorageboxtoselectexternalstorageforvirtualsystems.Deduplication maybeenabledonexternaldevicesusingthisfeature. Note:ThePathnamedisplaysthelocationonthesystemwherethebackupsare stored.Thisfieldcannotbeedited. 13 ClickConfirmtoaddthedevice. Tostorebackupsonthisdevice,selectitwhenrunningorschedulingbackups.See theBackupschapterfordetails. ToconfigureFiberChannelstorage 1 2 CompletethestepsinToaddarchivestorageonpage 96orToconfigureaSAN directbackupforaRecoverySeriessystemonpage 580. IftheFCLUNisconfiguredforauthentication,providethecredentialsinthe Username,Password,andVerifyPasswordfields. Ifauthenticationisnotused,skipthisstep. 3 4 5 6 ClickScanforListofAvailableTargetstoretrievethetargetLUNsexposedbythe SAN. ChoosethedesiredtargetfromtheSelectTargetlist. EntertheLogicalUnitNumberusingtheLUNcounter,orclickScanforListof AvailableLUNsandselectoneintheSelectLUNlist. ClickConfirmtocompletethesetup. ToconfigureNASstorage 1 Addstorageusingoneoftheseprocedures:

Toaddbackupstorageandcreateanewdeviceonpage 95 Toaddarchivestorageonpage 96 Toaddvaultstorageonpage 96 ToprotectdatastoredonaNASonpage 97 IftheNASshareisconfiguredforauthentication,providethecredentialsinthe Username,Password,andVerifyPasswordfields.

Ifdomaincredentialsarebeingused,entertheusernameas
user@domain.com.
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 Ifauthenticationisnotused,skipthisstep.
3 4 EntertheIPaddressoftheNASshareintheHostfield. SelectthedesiredfilesystemtypefromtheProtocollist.TheNASsharecanbe connectedusingtheNFSorCIFSprotocol. Note:Forlegacyvaultstorage,youmustconfiguretheNASusingtheNFSprotocol. TheCIFSprotocolisnotsupportedforvaultstorage. 5 6 7 ThePortfieldcontainsthedefaultfortheprotocolselected.Iftheprotocolusesa customport,enterthatportnumber. EnterthedirectorypathnameoftheNFSorCIFSshareintheShareNamefield. ClickConfirm.

Ifyouareaddingbackupstorage,continuewiththisproceduretoaddthe
backupdevice.

IfyouareprotectingdatastoredonthisNAS,schedulebackupsfortheNASas
youwouldanyotherclient.SeetheBackupschapterfordetails. Tousethisstorageforarchiving,selectitasatargetwhenrunningor schedulingarchivejobs.SeetheArchivingchapterfordetails. Tousethisstorageforlegacyvaulting,selectitasatargetwhenaddingthe backupsystemtothevault.Fordetails,seeAddingthebackupsystemtothe vaultonpage 309.Notethatreplicationusesregularbackupstorage.Vault storageisusedforsystemsthatusethelegacyvaultingfeatureonly. OntheAddDevicepage,enteranameforthenewdeviceintheDeviceName field. Thisisthenamethatwillbeusedwheneverthedeviceisselected.Devicenames mustbeuniqueandshouldnotcontainspaces. 9 EntertheamountofdatathatcanbestoredonthenewdeviceintheCapacity field. TheCapacityfieldgovernstheamountofdatathatcanbestoredonthedevice. Thesystemmanagestothecapacitylimitsetandwillassurethatthedataonthe devicedoesnotexceedthecapacitylimit.Ifthecapacitychosenexceedsthe systemlicenseORifthereisnotenoughspaceonthefilesystemtoaccommodate theallocation,anerrormessageisdeliveredindicatingtheneedtoadjustthe capacitylimit.OptionsforCapacitysettingsare:

StandardSizeUsethistoselectfromalistofvalues.Clickthedownarrownext
tothedevicesizeandselectthedesiredcapacity. sizelist,selectthisoptiontospecifyacapacity. 10 EnterabriefdescriptionforthedeviceintheDescriptionfield.
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11 IntheMaxConcurrentBackupsfield,enterthenumberofbackupsthatcanbe runsimultaneouslyonthesystem. Thedefaultvalueisthree.Therecommendedrangeisthreetoten,dependingon networkthroughput,thenumberofdevicesdefined,andtheresourcesofthe system. 12 Checktheseboxesasapplicable: written. Defaultboxtomakethisthedefaultdevice.Thedefaultdeviceisusedifno otherdeviceisspecified. SelectStorageboxtoselectexternalstorageforvirtualsystems.Deduplication maybeenabledonexternaldevicesusingthisfeature. Note:ThePathnamedisplaysthelocationonthesystemwherethebackupsare stored.Thisfieldcannotbeedited. 13 ClickConfirmtoaddthedevice.

Onlineboxtoindicatethatthedeviceisonlineandreadyforbackupstobe

Tostorebackupsonthisdevice,selectitwhenrunningorschedulingbackups.
SeetheBackupschapterfordetails. Toconfigureaddedinternalstorage Note:Thisoptionisonlyavailableforvirtualsystems.UEB treats all storage
attached through the hypervisor as internal storage, whether this is direct attached storage (DAS, internal to the hypervisor) or storage that resides on an external array.

AddadisktothedatastoreusedbytheUnitrendsEnterpriseBackupVM. Fordetails,seeTocreateadditionalbackupstorageforHyperVonpage 58or TocreateadditionalbackupstorageforVMwareonpage 59.

AddstorageoftypeAddedDiskusingoneoftheseprocedures:

Toaddbackupstorageandcreateanewdeviceonpage 95 Toaddarchivestorageonpage 96 Toaddvaultstorageonpage 96

3 4 5 6 SelectadiskfromtheSelectAddedDisklist. ClickConfirm. ChecktheIunderstand...boxtoindicateyouareawarethatanydataonthe selecteddiskwillbedeleteduponaddingstoragetothebackupsystem. ClickConfirm.

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 Ifyouareaddingbackupstorage,continuewiththisproceduretoaddthe
backupdevice.

Tousethisstorageforarchiving,selectitasatargetwhenrunningor
schedulingarchivejobs.SeetheArchivingchapterfordetails. Tousethisstorageforlegacyvaulting,selectitasatargetwhenaddingthe backupsystemtothevault.Fordetails,seeAddingthebackupsystemtothe vaultonpage 309.Notethatreplicationusesregularbackupstorage.Vault storageisusedforsystemsthatusethelegacyvaultingfeatureonly. OntheAddDevicepage,enteranameforthenewdeviceintheDeviceName field. Thisisthenamethatwillbeusedwheneverthedeviceisselected.Devicenames mustbeuniqueandshouldnotcontainspaces. 8 EntertheamountofdatathatcanbestoredonthenewdeviceintheCapacity field. TheCapacityfieldgovernstheamountofdatathatcanbestoredonthedevice. Thesystemmanagestothecapacitylimitsetandwillassurethatthedataonthe devicedoesnotexceedthecapacitylimit.Ifthecapacitychosenexceedsthe systemlicenseORifthereisnotenoughspaceonthefilesystemtoaccommodate theallocation,anerrormessageisdeliveredindicatingtheneedtoadjustthe capacitylimit.OptionsforCapacitysettingsare:

StandardSizeUsethistoselectfromalistofvalues.Clickthedownarrownext
tothedevicesizeandselectthedesiredcapacity. CustomSizeIfthedesiredsizeofthedeviceisnotpopulatedinthestandard sizelist,selectthisoptiontospecifyacapacity. EnterabriefdescriptionforthedeviceintheDescriptionfield.

10 IntheMaxConcurrentBackupsfield,enterthenumberofbackupsthatcanbe runsimultaneouslyonthesystem. Thedefaultvalueisthree.Therecommendedrangeisthreetoten,dependingon networkthroughput,thenumberofdevicesdefined,andtheresourcesofthe system. 11 Checktheseboxesasapplicable:

Onlineboxtoindicatethatthedeviceisonlineandreadyforbackupstobe
written.

Defaultboxtomakethisthedefaultdevice.Thedefaultdeviceisusedifno
otherdeviceisspecified.

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 SelectStorageboxtoselectexternalstorageforvirtualsystems.Deduplication
maybeenabledonexternaldevicesusingthisfeature. Note:ThePathnamedisplaysthelocationonthesystemwherethebackupsare stored.Thisfieldcannotbeedited. 12 ClickConfirmtoaddthedevice. Tostorebackupsonthisdevice,selectitwhenrunningorschedulingbackups.See theBackupschapterfordetails.

AboutCHAPauthentication
UnitrendssupportstheuseofChallengeHandshakeAuthenticationProtocol (CHAP)foriSCSIconnectionstoexternalstorage.ConfiguretheUnitrendssystem toconnectusingCHAPauthenticationasdescribedinToconfigureiSCSIstorage onpage 97. ConsiderthefollowinglimitationsandrequirementswhenimplementingCHAP withtheUnitrendssystem:

YoucanconfiguretheiSCSIconnectionwithCHAPbeforeconfiguringCHAPon
thetarget.Oncethetargetisconfigured,CHAPauthenticationisenforced.

IfCHAPhasnotbeenconfiguredonthetarget,Unitrendsdetectsthisandgains
accesswithoutCHAPauthentication,evenifCHAPhasbeenenabledinthe Unitrendssystem. IfCHAPhasbeenconfiguredonthestoragetarget,youmustenableCHAP authenticationintheUnitrendssystem.Ifnot,anyattempttoaddthetargetto oraccessthetargetfromtheUnitrendssystemfails. AsingleCHAPusernameandpasswordisusedbytheUnitrendssystem. Therefor,allofitsCHAPenablediSCSItargetsmustbeconfiguredwiththis usernameandpassword. CHAPissupportedfromtheinitiator(Unitrendssystem)tothetargetonly. Mutual(bidirectional)CHAPisnotsupported. CHAPauthenticationoccursuponfirstlogintothetarget.Subsequent operationsonthetargetsucceed,withoutfurtherauthentication,forthe durationoftheiSCSIsessionoruntilthetargetsendsarandomchallenge request.

ToenableCHAPauthentication 1 2 ConfigureCHAPauthenticationonalliSCSItargetsaccessedbytheUnitrends system. IntheUnitrendssystem,selectSettings>StorageandRetention>iSCSICHAP Credentials.

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EntercredentialsintheUsername,Password,andVerifyPasswordfields,then clickSaveCHAPcredentials.OnesetofcredentialsisusedtoaccessalliSCSI targets.

Bydefault,UsernamecontainsthebackupsystemsiSCSIqualifiedname(IQN).
Itisrequiredthattheusernameandpasswordontheinitiator(backupsystem) matchthosedefinedonthetargets.ModifytheUsernameentryifnecessary. Thepasswordmustbe1216charactersinlength. TodisableCHAPauthentication Note:BesuretodisableCHAPonalliSCSItargetsbeforedisablingCHAPinthe Unitrendssystem. 1 2 3 DisableCHAPauthenticationonalliSCSItargets. IntheUnitrendssystem,selectSettings>StorageandRetention>iSCSICHAP Credentials. ClickClearCHAPCredentials.

Storageallocationanddistribution
Storageallocationanddistributioncanbeoptimizedandconfiguredbasedonthe rolethesystemplaysinthedataprotectionplan.Storageallocationcanonlybe modifiedonsystemsthatsupportinstantrecovery(seeWindowsInstant Recoveryonpage 436andInstantrecoveryforVMwareonpage 595for details)orareconfiguredwiththelegacylocalbackupsystemandvault installationtype.Forothersystems,storageallocationcannotbemodified. Toconfigurestorageallocation 1 2 SelectSettings>StorageandRetention>StorageAllocation. IntheStorageAllocationwindow,configurethedistributionofthestorageused forbackups/replication,vaulting,andinstantrecoveryasdesired. Tochangethedistributionofallocatedstorage,dragtheedgeofthepietothe desiredsize. Note:Forlegacysystemsconfiguredascrossvaults,thestorageisequally distributedbetweenVaultingandBackupwhenthesystemisinstalled.Ifyou reducetheBackup/Replicationstorageallocationtoprovideadditionalstoragefor InstantRecoveryorVaulting,olderbackupsmayberemovedfromthesystemto makeroomforthenewstorageallocation.Thedevicesthatareconfiguredonthe systemarescaleddownproportionallytoaccommodatethenewallocation.
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ClickConfirmtoapplythechanges.

Balancingbackupperformanceandretention
Unitrendssystemsaredesignedtouseallavailablestorageforprotectingdata(see Storageallocationanddistributiononpage 104).Asscheduledorimmediate backupsareperformed,theoldestbackupsaredeletedtoingestnewbackups.See Aboutretentioncontrolonpage 106fordetails. Youcantunesystemstoragetofitthebackupwindowandretentionobjectivesof yourenvironmentbyselectingfromthefollowingoptions.
Performance/retention options Balance retention and backup performance (recommended setting) Description

This is the recommended setting for managing the ingest rate and retention on the system. With this setting, a predictive mechanism is used to dynamically alter the size of the landing zone based on the backup strategies selected. Use this setting where backup window requirements are critical. With this setting, a landing zone (reserve area) is created which is large enough to hold the data set that is being protected. This guarantees the fastest ingest rate. However, to meet the landing zone requirements, older backups are more aggressively deleted. Use this setting where retention is critical. The data protection ingest rate is slower. The landing zone is kept to a minimum to ensure maximum retention.

Minimize backup window

Maximize retention

Tobalancebackupperformanceandretention 1 2 3 SelectSettings>StorageandRetention>Retention. SelectthedesiredBalanceRetentionandBackupPerformanceoption.Seethe tableaboveforadescriptionofeachoption. ClickConfirmtosave.

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Aboutretentioncontrol
Adataretentionpolicyisdeterminedbyanorganization'slegalandbusinessdata retentionrequirements.Youmayneedtokeepdataavailableformonthsoreven years.Howyouachievethismaybeacombinationofonsystemretentionand archivingtoremovablemediaforlongertermstorage. Spaceonthesystemisselfmanagedbasedontheusersettingsforbalancing ingestrateandretention(seeBalancingbackupperformanceandretentionon page 105).Whenyoursystemcapacityisfull,theoldestbackupsarepurgedto makeroomfornewerones.However,theUnitrendssystemwillnotpurgethe latestbackupsofanytypeforagivenclient,oranybackupsforaclientthatareput onlegalhold.Thegreaterthedifferenceintheamountoftotaldataprotectedand thesystemsize,thegreatertheonsystemretention.Ifthedifferenceissmallyou willseelessretentiononthesystem.Ifyourequiremanyweeksofonsystem retention,youmustdeployasystemofsufficientsize. Theretentioncontrolfeatureallowsyoutodecidehowlongbackupsareretained onthesystembeforebeingpurged.Controllingtheorderinwhichbackupsare removedallowsformoreeffectivemanagementofavailablespace,without affectingthemannerinwhichgeneralperformanceisbalancedwithretention. TheRetentiontooltracksbackupsasgroupscontainingamasterorfullbackup, alongwithanyincrementalsordifferentialsthatfollowed.Amasterinafilebased backupgroupmaybegeneratedondemand,byascheduledbackup,or synthesizedbythesystemduringanincrementalforeverprocess. Noretentionpolicyissetfornewlyaddedclients.Withnoretentionpolicyset, backupsforaclientarekeptaslongaspossiblebyasystemuntilthesystemruns outofbackupspace,atwhichpointtheoldestbackupsarepurged.Retention policiesaresetusingthefollowingcontrols.YoumusthaveManageprivilegesor highertochangeretentionsettings.

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Retention control Min retention goal

Description A notification mechanism to inform when the desired retention goals are not being met. Setting the minimum retention goal does not guarantee the retention of protected data for the defined period. As newer backups are performed (scheduled or immediate), older backups are purged to reclaim space on the system if necessary. If guaranteed minimum retention is needed, use legal hold. If the minimum retention goal is not met, a message displays on the Alerts Last 7 Days tab of the Status screen. Number of days backups are retained if space allows. Backups are deleted once the master/full is older than this limit. Any differentials or incrementals that are children of the master are deleted as well, even if they are younger than the max retention limit. If you set your maximum limit below the actual retention, backups are deleted and the process cannot be stopped. Unlike Min retention goal, Legal hold allows you to set a hard minimum limit on the number of days a backup will be held. The legal hold setting takes precedence over the Min and Max retention settings. Backups that are younger than the legal hold limit are not purged for any reason, including at the expense of new, incoming backups. For legal hold purposes, the age of a backup is only considered to be as old as the latest backup in a set, e.g., the last incremental before a new full. After passing the legal hold limit, the min retention goal and max retention limit settings take over for the purposes of retention. If legal hold is preventing new backups from occurring, a message displays on the Alerts Last 7 Days tab of the Status screen. Information about backups that have been placed on legal hold can be found in the Legal Hold report. See LegalHoldBackups Reportonpage 355 for details.

Max retention limit

Legal hold

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Legalholdexample
Inthefollowingdiagram,abackup(B1)generatedonMarch21st,2013,issetto LegalHoldforfourdays.Therearesubsequentdifferentialsonthe22nd,23rd,and 24thofMarch2013.B1isfourdaysoldonMarch25th,2013,andthereisanew master,B5.However,B1cannotyetbepurgedbecauseitspurgingwouldresultin thepurgingoftheentireG1group,includingdifferentialsB2,B3,andB4,whichare lessthanfourdaysold.Whenthemostrecentbackupinthegroup(B4)isfourdays oldonMarch28th,theentireG1grouprevertstousingminimumandmaximum retentionsettingsandiseligibleforpurging.Anewbackupisaddedtoagroupas soonasitisqueued,soagroupisonlyasoldasitsmostrecentbackup.

Tosetorviewretentiongoalsandlimits Notes:ModifyingaclientsorapplicationsretentionsettingsontheBackup Retentionpageupdatesthesesettingsonanycomputerlevelbackupschedules thathavebeencreatedfortheclientorapplication(s). Tosetretentionforareplicationtarget,switchtoreplicationviewbeforestarting thisprocedure(seeToshowreplicationviewonpage 282). 1 2 SelectSettings>StorageandRetention>BackupRetention. SelecttheUnitrendssystemintheNavigationpanetoseeretentionsettingsforall clientsanddatabases.Ifdesired,selectanindividualNavigationpaneitemtosee onlyitanditssubitemsretentionsettings.

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OntheRetentionSettingspane,highlightindividualmachinesorapplicationsand enterthedesirednumberofdaysintheMinRetentionGoal,theMaxRetention Limit,andLegalHoldfields. Ifamachineorapplicationhasatrianglebesideit,expandtosetgoalsandlimits foranyassociateditems.Enteringthegoalandlimitforthemainitemonatree andclickingApplyconfiguresthesamesettingsforallthesubitems.Otherwise, subitemscanbesetindividually. ClickConfirmtosavethechanges.

Aboutsystemnotifications
TheUnitrendssystemsendsthefollowingnotifications:

Alerts,whichdisplayontheStatuspage. Emailnotifications,whicharesenttotheSystemReportMailingListdefined
underSettings>Clients,Networking,andNotifications>EmailRecipients.

Traps,whicharesenttonotifications.unitrends.com.Tosendtrapstoyour
networkmanagementserver,seeTosetupSNMPtrapnotificationsbelow. Foradescriptionofeachconditionthatgeneratesatrap,seeSNMPtrap conditionsonpage 110.Foreachtrap,anemailoralertmayalsobesent,butbe awarethatmanyimportantmessagesaresentasalertsonly.Besuretomonitor alertsfromtheStatuspage.

AboutSNMPtrapnotifications
Thesystemcanbeconfiguredtosendsystemandapplicationspecificalertstoa networkmanagementserverusingtheSNMPprotocol.Thisprovidesnetwork administratorswiththeabilitytoquicklyrespondtohardwareorsoftware conditionsthatrequireaction.Alertsaredeliveredasincomingtrapmessagesto anetworkmanagementapplication.Theadministratorinterfaceremainsthe primaryinterfaceformanagingaUnitrendssystem. Unitrendssystemscomeconfiguredwithadefaultdestinationof notifications.unitrends.com.ThisenablesUnitrendstodelightourcustomerswith proactiveresolutionofproblems,ifandwhentheyarise.Forexample,ifadisk driveonthesystemisfailing,atrapisreceivedbytheSNMPmanagerat notifications.unitrends.com,allowingUnitrendstoproactivelydispatcha warrantyrequestonthefailedcomponent(ifthesupportcontractonthesystem isuptodate).

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ThroughtheuseoftheUnitrendsSNMPagentandMIB,youcanconfigurealerts tobesenttoyourownRemoteMonitoringandManagement(RMM)software. TosetupSNMPtrapnotifications 1 2 3 SelectSettings>Clients,Networking,andNotifications>SNMP. SelectAddEntrytoenterthedestinationaddressoftheSNMPmanager. IntheDestinationfield,enterthehostnameorIPaddressforthetrapdestination. Ifthemanagementserverhostnameisused,itmustberesolvableeitherusingthe hostsfileonthesystemorusingDNS. 4 5 6 7 8 9 ThedefaultCommunityispublic.Editthisentryifnecessary. VerifythatSendtrapstospecifieddestinationischecked. ClickConfirmtoaddthedestination. ClickTesttotriggeratestSNMPtrap. Thetesttrapissenttoalldestinationsthatareenabledonthesystem. Ifdesired,clickHistorytoviewallSNMPtrapsthathavebeentriggeredbythe system. ClickClosetoexit.

SNMPtrapconditions
ThefollowingtablesdescribetheconditionsthattriggertrapsontheUnitrends system,includingtrapdataandtheassociatedObjectID(OID)foreach.The completeOIDforatrapconsistsofaprefixfollowedbyaspecifictrapnumberin thefollowingformat:
<prefix>.0.<trap>

Theprefixbeginswith.1.3.6.1.4.1.21865,whichexpandsto iso.org.dod.internet.private.enterprises.21865intheMIBtree(21865isthe Unitrendsenterprisenumber),followedby1fortheUnitrendsproduct,thena designationtoindicatethetrapgroup(2.100)andfinally,thetrapnumberitself. Trapsaregeneratedfortheconditionsdescribedinthetablebelow.IPMIevents areonlyavailableforphysicalRecovery712orgreatersystems.Inaddition,emails oralertsmaybesentforthesetraps.Beawarethatinformationalemailsoralerts existforwhichnotrapisgenerated.Thesearenotlistedinthetable.

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Notethatforeachtrapcondition,therearemultiplemessagesthatmaybesent, dependingontheexceptionencountered.Ifanalertoremailissentforall exceptionswithinthetrapcondition,yesdisplaysinthetable.Ifnoalertoremail issentforanyexceptionwithinthetrapcondition,nodisplaysinthetable.Ifan emailoralertissentforoneormoreexceptionsbutnotallwithinthetrap condition,somedisplaysinthetable.

Trap condition Trap type # 1 Description Alert Email

Clients state has changed PCI state has changed Process state has changed Disk state has changed CEP state has changed System state has changed Backup state has changed Archiving state has changed Version information Network status has changed

enterprises.21865.1.2.100.0.1

yes

some

enterprises.21865.1.2.100.0.3

yes

no

enterprises.21865.1.2.100.0.5

some

some

enterprises.21865.1.2.100.0.6

some

some

enterprises.21865.1.2.100.0.7

yes

no

enterprises.21865.1.2.100.0.8

yes

some

10

enterprises.21865.1.2.100.0.10

some

some

11

enterprises.21865.1.2.100.0.11

yes

no

12

enterprises.21865.1.2.100.0.12

some

no

14

enterprises.21865.1.2.100.0.14

no

no

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Trap condition

Trap type # 15

Description

Alert

Email

Disk health state has changed IPMI Events Test trap

enterprises.21865.1.2.100.0.15

some

no

16 99

enterprises.21865.1.2.100.0.16 enterprises.21865.1.2.100.0.99

no no

yes no

Themembervariables(extrainformationcarriedinthetrap)haveaprefixof enterprises.21865.1.1followedbytheIDofthevariable.Allvariablesaresentwith eachtrap.ThisinformationisusefulwhenconfiguringtheNotificationsManager tofilterthetrapsforadesiredset.Thefollowingtabledescribesthesevariables andtheirvalues.

Variable description Data type Text Object ID

Trap type, a generic description as given in the above table. The object affected, for example the client that is down; the process that is not running; the disk that failed. Message describing the state change in more detail. Severity: 1=fatal, 2=warning, 3=notice Status: 0=clear/close, 1=raise/open Sender Asset Tag: the asset tag from the system that sent the trap Sender License Identity: The asset tag and MAC address from the system that sent the trap

enterprises.21865.1.1.1

Text

enterprises.21865.1.1.2

Text

enterprises.21865.1.1.3

Integer Integer Text

enterprises.21865.1.1.4 enterprises.21865.1.1.5 enterprises.21865.1.1.6

Text

enterprises.21865.1.1.7

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Variable description

Data type Text

Object ID

Sender System Identity: The hostname and system ID of the system that sent the trap

enterprises.21865.1.1.8

SNMPagent
Inrelease7.2.0andabove,UnitrendsoffersanSNMPagentthatcanrespondto SNMPgetrequests.Whenupgradingto7.2.0,theagentisdeployedinadisabled state.TheSNMPagentcancurrentlyacceptSNMPgetrequeststomonitorCPU utilization,memoryutilization,networkutilization,diskI/O,diskusage,and variousotherserverperformanceparameters.Unitrendsspecificdataincluding backup,schedule,replication,andconfigurationinformationisalsoavailable, althoughtheUnitrendsinterfaceremainstheprimarymethodofaccessingthis information.ForacompletelistofallSNMPgetrequeststhattheagentresponds to,seeKB1165. TheUnitrendsSNMPagentsupportsSNMPgetswithSNMPversion1,2c,and3. YoucanconfiguretheSNMPV3usernameandpasswordfromthecommandline asfollows:
/usr/bp/bin/cmc_snmpd script user create<snmp_user><snmp_passwd>

ThescriptdefaultstoauthorizationtypeMD5andprivacy/encryptionofDES. ToenabletheUnitrendsSNMPagent 1 DownloadtheUnitrendsMIBbyclickingtheDownloadMIBbuttonandinstallitin yourRMMenvironment.Thefileisalsoavailableathttp://<Unitrendssystem IP>/snmp/. Note:YouwillalsoneedtheNetSNMPMIBs.ThesecomestandardinmostRMM software.Ifyouneedthem,theyareavailableinthesamelocationabove. 2 3 4 5 FromtheUnitrendsinterface,navigatetoSettings>Clients,Networking,and Notifications>SNMP. UndertheSNMPAgentInformationsectionatthetopofthescreen,clickModify Entry. UnderCommunity,enterthecommunitynametouseforthisSNMPnode. CheckEnabled?ifitisnotalreadychecked.
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ClickConfirm. Note:ThiswillopenUDPport161(SNMP)intheUnitrendssystemssoftware firewall.

Aboutencryption
UnitrendsEncryptiontechnologyoffersITadministratorsasolutionforregulatory andcorporaterequirementstoprotecttheiremployersdatafromunauthorized accessandtheft.Alldataremainsencrypteduntilarequestismadetorestorethe data.Ifthecorrectpassphrasesareinplace,recoveryproceedswithout administratorinvolvement. TheUnitrendssolutionoffersandsupports: Encryptionperclient Abilitytochangepassphrases Passphrasemanagementtooltohelpadministratorsavoidlosingpassphrases Replicationofencrypteddata Archivingofencrypteddata PointstoconsiderbeforeturningonEncryption:

Encryptionwilldegradeperformanceslightlyforbackups,replication,and
restores.Itshouldbedoneonlyifyoureallyneedtohideyourdata. Makesuretokeepthepassphrasesecurebecauseifyouforgetthepassphrase thereisnowaytorecoveritorrestoreanypastbackups. Inlegacyvaultingsystems,whenyoutoggleencryptionfromontoofforvice versa,orwhenyouchangethepassphrase,thenextmasterbackupfor encryptedclientswillhavetoreplicatetothetargetsysteminwholewe cannotsendonlythechangedblocksbecausetogglingencryptionand changingthekeymakesalltheblockslookliketheyhavechanged.Thisisnot thecaseinreplicatingsystemssincebackupsaredecryptedbeforebeing scannedforchangedblocks. Toenablesoftwareencryption,thesystemsoftwarelicensefeaturestringmust includeENC.CheckthelicensefeaturestringbynavigatingtoSettings> System,Updates,andLicensing>License. Onceencryptionhasbeenenabledandconfiguredforaclient,thatclients subsequentbackupsareencrypted.Anybackupsstoredonthesystempriorto configuringencryptionremainunencrypted,asencryptionisdoneduringthe backupprocess.

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Toconfigureencryption 1 2 SelectSettings>SystemMonitoring>Encryption. EnterapassphraseinthePassphraseandVerifyPassphrasefields,andclick Confirm. Thepassphrasecanbeaword,numbers,asentence,oracombinationofall.Once youcreateapassphraseyouareloggedin.Thisauthenticatestheuser. Thepassphraseissavedinamasterkeyfile.Allthepassphrasesyousetarestored inthemasterkeyfileinencryptedformat.AnytimeyourestarttheEncryption Manager,youareaskedtoprovidethispassphrase. 3 Tostarttheencryptionprocess,changetheEncryptionStatetoOn.Therearetwo optionsforenablingtheEncryptionManager,On(willbeoffafterreboot)orOn (willbeturnedonagainafterreboot). Note:Afterareboot(ifnotsettoturnonautomatically)orafteraDisaster Recovery,allbackupsandrestoresofclientssetforencryptionwillfailuntilyou restarttheEncryptionManagerandloginagain. 4 BurnthemasterkeyfiletoaCDbydoingoneofthefollowing: systemsbaremetalsshare.Mapthesystemsbaremetalssharetoa workstationthathasaCDburnerandburnthecrypt_image.isokeyfiletoaCD. (Fordetails,seeTomapthesystembaremetalsshareonpage 117.)Ifyou havetroublewritingtotheCD,savethekeyfiletoalocalshareonthe workstationandtryagain. ForotherRecoverySeriessystems,clickBackup,insertaCDintotheRecovery Seriessystem,thenclickOkaytowritethekeyfiletotheCD. OncethemasterkeyfilehasbeencopiedovertoCD,makesuretokeeptheCDin asafeplace.TheCDmayberequiredincaseofasystemfailuretorestorethe masterkeyfile. Note:Themasterkeyisincludedaspartoftheappliancestatebackupforsystems runningversion7.0.0orlater,oraspartofthesystemstateonsystemsrunning olderversions.Thisinformationisincludedwithanyreplicationorlegacyvaulting operation,andiscopiedtoanarchivedevicewithanyarchiveoperation. 6 ProceedtoToconfigurebackupsforencryptiononpage 116toenable encryptionforeachclient.(Thisstepmaynotbenecessaryifconfiguring encryptiononareplicationtargetsystem.)

ForUEBandRecovery943systems,clickBackuptosavethepassphrasetothe

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Toconfigurebackupsforencryption OncetheEncryptiondaemonhasbeenstarted,turnonencryptionforeachclient whosebackupsshouldbeencrypted.Notethatencryptionisdoneduringthe backup.Onceencryptionisconfiguredforaclient,itssubsequentbackupsare encrypted.Anyexistingbackupsfortheclientremainunencrypted. 1 2 3 SelectSettings>Clients,Networking,andNotifications>Clients. SelecttheclientwhosebackupsyouwanttoencryptandchecktheAllbackups performedonthiscomputeraretobeencryptedbox. ClickSetuptosavetheclientsettings. Onceturnedonforaclient,allsubsequentbackupstoaD2Ddeviceareencrypted. (Anyexistingbackupsremainunencrypted.)Thisappliestoall: Masterbackups Differentialbackups Incrementalbackups Selectivebackups MicrosoftSQLdatabasebackups MicrosoftExchangeInformationStorebackups Baremetalbackups HyperVbackups VMwarebackups Localdirectoriesonthesystem Ifyouenableencryptiononaclientbeforeenablingencryptiononthesystem,you willreceiveanerrormessage.IftheEncryptionManagerisnotsatisfiedwitha successfulmasterpassphrase,anysubsequentbackupsorrestoresfail. Tomodifyencryptionsettings 1 2 3 SelectSettings>SystemMonitoring>Encryption. Ifdesired,modifytheEncryptionStatebyselectinganoption. Tochangethepassphrase,clickChangeandYestoconfirm. Warning:IftheEncryptionManagerisrunning(backups,restores,orreplication jobsareinprogress),waitforthosetaskstocompletebeforechangingthe passphrase.Ifreplicating,changingthepassphrasecanuseatremendousamount ofbandwidth.Planyourpassphrasechangecarefully. 4 EnterthepassphraseintheCurrentPassphrasefield,andthenewphraseinthe NewPassphraseandVerifyPassphrasefields,thenclickConfirm.

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Todeterminewhetherabackupisencrypted 1 2 ViewbackupdetailsasdescribedinToviewbackupdetailsonpage 176. OntheBackupInformationpage,checktheEncryptioncategory.Yesisencrypted, Noisnotencrypted. TorestorethemasterkeyfromCD TorestorethemasterkeyfilefromtheCD,youwillneedtoinserttheCDintheCD ROMdriveandcopythemasterkeyfile(cryptoDaemonMasterKeys)to /var/lib/misc.AtthispointonlybackupsuptothetimethattheCDwascreated canberestored.Note,thecurrentpassphraseisNOTstoredontheoffpremise systemorthearchivedrives.Youarerequiredtoenterthecurrentpassphrasein theadministratorsinterfacetounlockthekeys. Tomapthesystembaremetalsshare 1 2 3 FromaWindowsworkstation,launchExplorer. RightclickComputerandselectMapNetworkDrive. IntheFolderfield,enterthesystemsIPaddressandbaremetalsshare,thenclick Finish.Forexample,tomapIP192.168.220.99,enter: \\192.168.220.99\baremetals. Thesystemsbaremetalsshareismappedtoyourworkstation.Clicktheshareto viewthecrypt_image.isofile.

Archivingwithencryption
IfyouhaveconfiguredyourarchivescheduleorArchiveNowjobforencryption, databeingarchivedfromthesystemtothetapeordiskwillbeinanencrypted format.Themasterkeyfileisarchivedasapartofthestate.Duringanarchive restore,oncethemasterkeyisrestoredthedatacanbesuccessfullyrestoredto thesystemintheencryptedstateaslongasthepassphrasesetatthetimeof archiveisused.Formoredetails,seetheArchivingchapter.

Encryptionlimitations
EncryptionisnotsupportedonSmallFormFactors(SFF). Ifthepassphraseisforgotten,thereisnowaytoretrieveit.Therewillbenoway torestoreanencryptedbackupinsuchacase. Noencryptionordecryptionisperformedontheclient.
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Noencryptionordecryptionisperformedonalegacyvaultsystem.(Replicated backupsareencryptedonthetargetsystemusingthetargetsencryptionkey.) Thefollowingtypesofbackupsarenotencrypted:

LegacyMSExchangeInformationStorebackups CEPbricklevelbackups AnydatastoredonthesystemviasambaorNFS

Aboutsecuritylevels
Bydefault,thesecuritylevelonthesystemissettoNoSecurity.Thisallowsall portstoremainopen.Theadministratorcanchoosethelevelofsecuritydesired onaparticularsystem.SecuritylevelscanbesetbyselectingSettings>Clients, Networking,andNotifications>Portsandarecategorizedas:

NoSecurity LowSecurity MediumSecurity HighSecurity

Toaccessthesystemusingmediumsecurity Whenusingmediumsecurity,accesstheadministratorinterfacebyentering https://<System_IP_Address>/recoveryconsole/asthebrowseraddress. Accesscontextsensitivehelpbydirectingthebrowserto https://<System_IP_Address>/recoveryconsole/help/main_menu.html. Answeryestoanywarningmessagesreceived. Toaccessthesystemusinghighsecurity Whenhighsecurityisenabled,thesystemcanonlybeaccessedusingaKVMor directlyattachedmonitor,keyboard,andmouseforphysicalsystems,orfromthe VMconsoleforvirtualsystems.Youhaveaccesstothesystemconsoleonly.There isnowaytoaccesstheadministratorinterfacetoviewfunctions(suchasbackups, archives,replication)ormakechangestoanysystemsettings.

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Todisablehighsecurity 1 Connecttothesystemconsole.

Forphysicalsystems,connectusingaKVMordirectlyattachedmonitor,
keyboard,andmouse. ForUnitrendsEnterpriseBackupforHyperV,launchHyperVManager,select theUnitrendsVM,andclickConnect. ForUnitrendsEnterpriseBackupforVMware,connecttotheUnitrendsVM usingtheVMwarevSphereClient,VMwarePlayer,orVMwareWorkstation. IntheConsoleInterface,enter3inthePlease enter choicefield. OntheFirewallSecurityLevelscreen,enter1,2,or3inthePlease enter choicefieldtochangesecurityleveltoNone,Low,orMedium.

2 3

Openportsandsecuritylevels
Theportsopenforeachsecuritylevelarelistedinthetablebelow.Additionally,in theGeneralConfigurationsectionoftheSettingsinterface(Settings>System, Updates,andLicensing>GeneralConfiguration),thereisafieldnamed dataport_count.ThisfieldrepresentsthenumberofTCPportsallowedtobe openedfordatatransfer.Thisvalueincludesthecontrolvalueandfouradditional portstodeterminetheactualportnumbersfromwhichtoselect.Whenanylevel ofsecurityisenabled,thecontrolvalueis1745.Thedefaultnumberofadditional portsaddedto1745isfour.Whenconfiguringafirewall,(usingasecuritysetting andadataportcountoffive)ports1745through1749shouldbeopenedbetween thesystemandtheclientsthesystemprotects. Note:Port1mustbeopenduringtheinitialconfigurationofreplicationorlegacy vaulting.Ports1743,1745and5432arerequiredformanagingthesystemfrom thereplicationtargetorvault.Selectthemediumsettingifusingsecuritylock down.Theseportsmustbeopeninthefirewallformanagementofthesystem fromthereplicationtargetorvault.
Security level LOW 1 Replication or legacy vaulting setup Secure shell Ports open Usage

22

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119

Security level

Ports open 80 139 273 443 445 873 888 1194 1743 1744 1745 1746 1747 1748 1749 2049 4970 5432 5801

Usage HTTP web access Samba share Secure tunnel Secure HTTP web access CIFS Rsync 3ware web access OpenVPN Extended Internet daemon Extended Internet daemon Extended Internet daemon Extended Internet daemon Extended Internet daemon Extended Internet daemon Extended Internet daemon Network file system Postgres database access Postgres database access VNC (Java) access

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Security level

Ports open 5900 5902 6001

Usage VNC access VNC access VNC HTTP web access

MEDIUM 1 Replication or legacy vaulting setup Secure shell Samba share Secure HTTP web access CIFS OpenVPN Extended Internet daemon Extended Internet daemon Extended Internet daemon Extended Internet daemon Extended Internet daemon Extended Internet daemon Postgres database access Postgres database access iSCSI

22 139 443 445 1194 1743 1745 1746 1747 1748 1749 4970 5432 3260

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Security level HIGH

Ports open

Usage

1743 1745 1746 1747 1748 1749

Extended Internet daemon Extended Internet daemon Extended Internet daemon Extended Internet daemon Extended Internet daemon Extended Internet daemon

Aboutdeviceconfiguration
Devicesarethetargetlocationsfordatareceivedfromtheprotectedservers, workstations,andvirtualenvironments.Bydefault,systemsareconfiguredwitha singleD2DdevicelabeledD2DBackups.D2DBackupsisconfiguredtothe maximumbackupstorageofthesystem,basedontheidentityofthesystemand thedistributionofbackupstoragetoinstantrecoveryandlegacyvaulting(see Storageallocationanddistributiononpage 104fordetails). ForUEBsystems,D2DBackupsisdeployedwith138GBofstoragespace.Add backupstorageasdescribedinAddingbackupstorageonpage 94priorto addingadevice. WhilestorageinD2DBackupsisadequateinmanycases,youcanchangethe amountofspaceallocatedtothisdevice.Aswell,additionalD2Ddevicesmaybe addedtohelpbetterorganizebackups.TheoriginalD2DBackupsstorageis logicallydividedintomultipledevices.Forphysicalsystems,thetotalamountof spaceallocatedtoalldevicescombinedmustbewithinthesystemlicenselimits. SomereasonsforcreatingadditionalD2Ddevicesinclude:

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Separatingbaremetalbackupsfromfilelevelbackups Keepingapplicationbackupsorganizedtogetherinaseparatearea Organizingserversbasedontheirsizes Separatingserverswithdifferentretentionperiodrequirements

 Placingoneclientonaseparatedevicesoitwillrunathighestpriority(notbe
queuedbehindotherjobsononedevice)

Separatingsourcesystemsonreplicationtargets.Thereareadditional
requirementsandconsiderationswhenassociatingadevicetoareplication source.Fordetails,seeAddalogicaldevicetoassociatewithasourcesystem onpage 253. Thoughaddingdevicescanprovidealeveloforganization,italsoaddsalevelof complexity.Iftoomanydevicesexist,balancingspaceallocationbetweenthe devicescanleadtopurgingissuesandotherproblems. Toaddadevice 1 2 3 SelectSettings>StorageandRetention>BackupDevices. ClickAddDevice. EnteranameforthenewdeviceintheDeviceNamefield. Thisisthenamethatwillbeusedwheneverthedeviceisselected.Devicenames mustbeuniqueandmustnotcontainspaces. 4 EntertheamountofdatathatcanbestoredonthenewdeviceintheCapacity field. Notes: Ifthedevicewillbeusedtostorereplicatedbackupsforanassociatedsource system,itscapacitymustbeatleast128GB. Ifyouhaveaphysicalappliance,allavailablestorageisallocatedtothedefault D2DBackupsdevice.Tosplitthisstorageintomultipledevices,youmustfirst decreasetheD2DBackupscapacity(seeTomodifyadevicebelow).Ifyoualready havebackupsonthesystem,proceedwithextremecaution.Decreasing D2DBackupscapacitymaycauseexistingbackupstobepurged. TheCapacityfieldgovernstheamountofdatathatcanbestoredonthedevice. Thesystemassuresthatthedataonthedevicedoesnotexceedthecapacitylimit. IfthecapacitychosenexceedsthesystemlicenseORifthereisnotenoughspace onthefilesystemtoaccommodatetheallocation,anerrormessageisdelivered indicatingtheneedtoadjustthecapacitylimit.OptionsforCapacitysettingsare:

StandardSizeUsethistoselectfromalistofvalues.Clickthedownarrownext
tothedevicesizeandselectthedesiredcapacity. CustomSizeIfthedesiredsizeofthedeviceisnotpopulatedinthestandard sizelist,selectthisoptiontospecifyacapacity. EnterabriefdescriptionforthedeviceintheDescriptionfield.

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IntheMaxConcurrentBackupsfield,enterthenumberofbackupsthatcanbe runsimultaneouslyonthesystem. Thedefaultvalueisthree.Therecommendedrangeisthreetoten,dependingon networkthroughput,thenumberofdevicesdefined,andtheresourcesofthe system.

Checktheseboxesasapplicable: written. Defaultboxtomakethisthedefaultdevice.Thedefaultdeviceisusedifno otherdeviceisspecified. SelectStorageboxtoselectexternalstorageforvirtualsystems.Deduplication maybeenabledonexternaldevicesusingthisfeature. Note:ThePathnamedisplaysthelocationonthesystemwherethebackupsare stored.Thisfieldcannotbeedited.

Onlineboxtoindicatethatthedeviceisonlineandreadyforbackupstobe

ClickConfirmtoaddthedevice. Tomodifyadevice Becarefulwhendecreasingthesizeofadeviceasthismaycausedatatobe purged.

1 2 3 4

SelectSettings>StorageandRetention>BackupDevices. Selectthedesireddevice. Modifysettingsasdesired.Fordetails,seeToaddadeviceabove. ClickConfirmtosavethechanges. Notes: Forreplicationdevices,capacitymustbeatleast128GB.Decreasingthesizeto lessthan128GBisnotsupported. Ifyouhaveaphysicalappliance,allavailablestorageisallocatedtothedefault D2DBackupsdevice.Tosplitthisstorageintomultipledevices,youmustfirst decreasetheD2DBackupscapacity.Ifyoualreadyhavebackupsonthesystem, proceedwithextremecaution.DecreasingD2DBackupscapacitymaycause existingbackupstobepurged.

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Todeleteadevice Caution:Onceadeviceisdeleted,anybackupsstoredonthatdevicearenolonger accessible.Thespaceoccupiedonthesystemmaynotbeimmediatelyavailable afterabackupisdeleted.Beforedataisremoved,anyreferenceddeduplicated dataismigratedtootherdevicesbeforethedeleteoperationcancomplete. 1 2 3 SelectSettings>StorageandRetention>BackupDevices. Selectthedesireddevice. ClickDeleteDevice. Note:Forreplicatingsystems,youcannotdeleteadevicethatisassociatedtoa sourcesystem.Youmustremovetheassociationbeforethedevicecanbedeleted. GotoReplication>SystemManagement,selectthesource,unchecktheSelect DeviceifReplicatingSourcebox,andclickConfirm.

AbouttheNTFSchangejournal
Today,customerswithlargenumbersoffiles(typicallyinthemillions)can experienceverylongIncrementalbackuptimes.Twofactorscontributingtothe delayedbackuptimesinclude:

Factor1TheWindowsagentscansallfiles/directoriesonthespecified
volumestodeterminemodificationtimes.Fileswithmodificationtimesmore recentthanthelastsuccessfulmasterareincludedintheincrementalbackup. Factor2TheWindowsagentalsolooksatthearchivepropertyoneachfile whosemodificationtimedoesnotmeetcriteria#1.Ifthepropertyisset,then thefileisincludedinthebackup. Factor1accountsforalargepercentageofthetimespentperformingthebackup, whilefactor2contributesmoreprocessingoverheadfromthemechanicsof examiningthefileproperties.Inaddition,factor2helpstoinflatethesizeofthe backupbyincludingfilesthatdonotmeetthemodificationcriteria.Additionally, fileswiththearchivepropertysetshouldnotautomaticallybeincludedin incrementalbackups. Useofthechangejournalcaneliminatemuchoftheoverheadcontributedby thesefactors.Thechangejournalisarecordofallchangestoanyfile(s)onagiven volume.Whenachangejournaliscreated,Windowsbeginstologchanges immediatelytothatjournalwithoutrequiringarebootoftheserver.Windows logsallfilechangesonagivenvolumealongwiththenatureandtimeofthe change.

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Duringanincrementalbackup,theUnitrendsagentqueriesthechangejournalto discoverthechangesmadetofilesonthevolume.Itqueriesthedataloggedfor eachchangetodetermineifthetimeofthechangequalifiesthedataforbackup. Thisisdonebycomparingthemodifieddatatothetimeofthelastsuccessful masterbackup.Sincejournalrecordsarekeptonlyforchangestofilesor directories,determiningwhichfilestobackuponavolumerequiresjustafraction ofthetimeneededforthetraditionalvolumescan.Asthenumberoffilesona volumeincreases,thebenefitofusingthechangejournalalsoincreases. Thechangejournalfeatureistransparent.Therearenovisibleconfigurationor settingoptionsonthebackupsystemoronUnitrendslocalagentinterface.By default,theagentpreferstousethechangejournalduringincrementalbackups. Ifthejournalcannotbeused,theagentusesthevolumescanningmethodto producethelistoffilestobackup.

Changejournaloperationformasterbackup
WhenamasterbackupisperformedontheUnitrendsagent,thesystemis scannedforanexistingchangejournaloneachvolume.Ifachangejournaldoes notexistonavolume,theagentcreatesone.Ifajournaldoesexist,theagent insuresthatthesizeofthejournalmeetstheminimumsizerequiredbyenlarging thejournalifnecessary.Theminimumsizerequiredforachangejournalis500MB. Afterthejournalcreation/discoveryiscomplete,theagentregisterseach journalbycreatingentriesinthesystemsregistry.Subsequentincremental backupsquerytheseentries.Theregistryentriesexistoutsideofthecurrent Unitrendsregistryentriestoinsurethattheyarenotremovedfollowingagent softwareupdatesorsoftwareremoval.Theagentrecordsaregistryentryforeach volumecontainingachangejournal.Theregistryentrycontainsthefollowing:

auniqueIDgiventothechangejournal thesequentialnumberofthefirstentryinthejournal

Changejournaloperationforincrementalbackup
Whenanincrementalbackupisperformed,thesystemisscannedforanexisting changejournaloneachvolumethatitintendstobackup.Ifajournalexists,the agentqueriestheregistryforthejournalsIDandstartingsequencenumber.This informationwillhavebeenenteredtherebyapreviousmasterbackup.Ifthe entriesexist,thentheagentperformsthefollowingchecks:

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 AchecktodetermineifthejournalIDintheregistrymatchestheIDofthe
volumescurrentjournal.IftheIDsdonotmatch,thisindicatesthatthejournal thatexistedduringthemasterbackupwasdeletedandthatanewjournalwas created. Achecktodetermineifthestartingsequencenumberintheregistrymatches thatofthevolumescurrentjournal.Ifthesenumbersdonomatch,this indicatesthatthejournalwasfilledtocapacitywithentriesandhaswrapped aroundtothebeginning.Inthiscase,therewillbefilemodificationsthatwere madetothevolumethatarenotrecordedinthejournal. Ifboththesecheckssucceed,thentheagentusesthechangejournaltodetermine whichfilestoincludeinthebackup.Ifoneofthesechecksfails,theagentdoesnot usethejournalandrevertstothevolumescanningmethod.Inthiscase,theagent includessomeinformationinthebackupoutputtowarntheuserthatanew masterbackupmustbecompletedinordertousethejournalforsubsequent incrementalbackups.

Configuringthechangejournal
Ifuseofthechangejournalisnotdesired,itcanbedisabledbymodifyingthe followingentryintheagentsmaster.inifile.
UseChangeJournal=False

TheminimumchangejournalsizemaintainedbytheUnitrendsagentis500MB. Thissizeisconfigurablebyaddinganentryintotheagentsmaster.inifile.Thesize shouldbeindicatedinMB.

ChangeJournalSizeMB=500

Thesizeofthechangejournalcanbeenlargedbycreatingtheaboveentryand settingthevaluetoanumberlargerthan500. Caution:TheMicrosoftbestpracticesforuseofchangejournalrecommendsthat, oncecreated,thechangejournalsizeshouldnotbereduced;norshouldthe changejournalbedeleted.Likewise,theUnitrendsagentcannotguarantee successfulbackupandrestoreoperationsinanenvironmentwherethesizeofthe changejournalhasbeenreduced.Pleaseunderstandthatreducingthesizeofthe changejournalmayresultincorruptbackupoperations,possiblycausingfailureto restore. Eachtimethatamasterbackupcompletes,thechangejournalforeachvolumeis inspectedandenlargedifthesizeindicatedinthemaster.inifileislargerthanthe sizeoftheactualjournal.

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Thechangejournalwrapconditioncausesadelayinthetimeittakesfor incrementalbackupstocomplete.Ifincrementalbackupsbegintotakelonger thanexpected,thismaybearesultofthechangejournalwrapcondition.When backingupserversthatareconfiguredasdomaincontrollers,thechangejournal wrapconditionmayoccurmorefrequently.Thechangejournalwrapconditionis notanerrorandwillnotinterferewithcapturingasuccessfulbackup.Intheevent thatthechangejournalwrapconditionoccurs,expecttoseethefollowing messageinthebackupsummaryforthespecificbackupoperation: ChangejournalforvolumeC:appearstohavewrappedsincethelastmaster backupandwillnotbeusedforthisbackup. Thisisnotanerrorconditionanddoesnotinterferewiththebackup. Ifthisserverisadomaincontroller,thenthisconditionisexpectedtooccurmore frequently.Toenableuseofthechangejournalforthenextincrementalbackup, performamasterbackuptoresynchronizewiththejournal.Ifthechangejournal wrapconditionoccurstoofrequently,youmustenlargethecurrentjournalsize,as describedbelow.

Changejournalconfigurablefiletypes
Thechangejournalcontainsrecordsofchangestofilesonaparticularvolume. Therearetwotypesofdatachangesthatdonotmodifyfilecontentbutare trackedbythejournal:

AuxiliaryDataChangeAnoperationaddsaprivatedatastreamtoafileor
directory.Anexamplemightbeavirusdetectoraddingchecksuminformation. Asthevirusdetectormodifiestheitem,thesystemgenerateschangejournal records.Thistypeoffilechangeindicatesthatthemodificationsdidnotchange theapplicationdata. BasicInformationChangeAuserhaschangedoneormorefileordirectory attributes(i.e.readonly,hidden,system,archive,orsparse),oroneormore timestamps. WhentheagentencountersanAuxiliaryDataChangerecord,thedefault behavioristoignoreitandnotincludethefileinthebackup. WhentheagentencountersaBasicInformationChangerecord,thedefault behavioristoincludethemodifiedfileinthebackup. Inbothcases,ifthedefaultbehaviorisnotthedesiredbehavior,modifythe master.inifiletooverridetheexistingsettings:

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ChgJournalBackupAuxChg=1 AddingthisentryforcestheagenttoincludefilesinthebackupwhenanAuxiliary DataChangeisfound. ChgJournalBackupPropChg=0 Addingthisentryforcestheagenttoignorefileswhoseonlychangewasa propertychange.

Changejournalpervolume
Changejournalsarecreatedandmanagedonavolumebyvolumebasis.Ifa systemcontainsmultiplevolumesandasubsetofthevolumescannotsupportuse ofthechangejournal,thevolumesarebackedupusingthevolumescanning method.Volumesthatsupportchangejournalarebackedupusingthechange journal.

Changejournalsandremotemounts
ChangejournalscanbecreatedandaccessedonlocalNTFSvolumesonly.IfNTFS filesystemsaremountedfromremoteservers,theincrementalbackupsthat includethemountedvolumesdonotusethechangejournalforthosevolumes. Forexample: FileServerServerAsharesDirectoryAforanyonetomount. WorkstationUserAmapsDirectoryAasalocaldriveandthenadds/changefiles. IfanincrementalbackupofServerAisperformed:UserAchangesto DirectoryAwillbeseenandbackedupusingthechangejournal. IfanincrementalbackupofUserAisperformedusingthechangejournal:UserA changestoDirectoryAwillnotbebackedupusingthechangejournal.

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Chapter4 Backups
Thischapterdescribestheproceduresusedtoperformfilelevelbackupsof protectedclients,andhotbaremetalbackupsofWindowsclients.Clientsmustbe registeredtothebackupsystembeforerunningtheseprocedures.SeeAbout addingclientsonpage 61fordetails. Seethefollowingtopicsfordetails:

Filelevelbackuptypesonpage 132 Filelevelbackupstrategiesonpage 138 Aboutexecutingbackupsonpage 139 WorkingwiththeComputerbackupsubsystemonpage 139 WorkingwiththeEnterprisebackupsubsystemonpage 146 ProtectingNASdevicesonpage 172 Workingwithclientaliasesonpage 172 Viewingbackupsonpage 175 Monitoringrunningjobsonpage 182 Standardrestoreproceduresonpage 184 WorkingwiththeBackupBrowseronpage 185

Foradditionalconsiderationsabouttheclientyouareprotecting,seethe followingchapters:

ProtectingWindowsEnvironments ProtectingVMwareInfrastructure ProtectingHyperVEnvironments Linuxprotectiononpage 649

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MicrosoftSQLServerProtection MicrosoftExchangeServerProtection OracleProtection MicrosoftSharePointProtection

Filelevelbackuptypes
ThefollowingtypesoffilelevelbackupcanbeperformedwiththeUnitrends system:
Backup Type Master backup Description Captures all data on the selected client. You have the option to exclude unwanted files (all systems) or include specified files (Windows only). Captures all new or modified files on the client since the date and time of the last successful master backup. You have the option to exclude unwanted files (all systems) or include specified files (Windows only). Any selection lists must match those applied to the previous master backup. Checks the protected system in specified intervals of time and backs up only those files that have changed since the last successful backup (of any type). Any selection lists must match those applied to the previous master backup. Used to back up selected volumes, directories and/or files on a client. You can include specified files, using wildcards if needed.

Differential backup

Incremental backup

Selective backup

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Backup Type Bare Metal backup

Description For Windows clients only, used to capture the boot volume (C: drive) allowing for rapid recovery in the event of a system or drive failure. For non-Windows clients, see the Bare MetalProtectionOverview chapter. You cannot use exclude or include lists with Bare Metal backups.

Note: Bare metal backups are not file-level. They create a

block-level image of the C: to be used (along with a boot CD) to recover the client in the event that it cannot boot. Because Windows hot bare metals are executed and scheduled using the same interfaces as file-level backups, they are included in this chapter.

Usingselectionlists
Selectionlistsdefineitemstoincludeorexcludefromthebackup.

Ifneitherinclusionsorexclusionsarespecified,aMasterbackupincludesall
clientfiles.

Whencreatingaschedule,thesameselectionlistsareappliedtoallscheduled
backupsautomatically. ItisimportantthatyoursubsequentIncrementalorDifferentialbackupsuse thesameselectionlistssothatdataacrossallbackupsinthegroupisconsistent throughout.Whencreatingaschedule,thesamelistsareappliedtoall scheduledbackupsautomatically.

UsingEnterpriselevelselectionlists
Youcancreateanincludeorexcludeselectionlisttoapplytoanindividualclient oragroupofclients.SeeAboutEnterpriseselectionlistsonpage 152.

Usingclientlevelselectionlists
WhenrunningonetimeorscheduledbackupsintheComputerbackupsubsystem attheclientlevel,youcanapplyselectionliststoexplicitlyexcludeorincludefiles.

Youcanconfigurethecontentoffilelevelbackups(Master,Differential,and
Incremental)byspecifyingeitheranexcludelist(allclients),anincludelist (Windows,agent7.2only),oracombinationofboth(Windows,agent7.2 only).
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 YoucanspecifyanexcludelistforMaster,Differential,andIncrementalbackup
typesforallsystems,usingwildcardsifnecessary.

YoucanspecifyanincludelistforMaster,Differential,andIncrementalbackup
typesforWindowsonly.Wildcardsarenotsupported.Boththebackupsystem andtheWindowsagentmustbeversion7.2. UseanincludelistforSelectivebackuptypes,usingwildcardsifnecessary. SelectionlistsdonotapplytoBareMetalbackups. Thefollowingtablespecifieswhenyoucanuseanincludeoranexcludeatthe clientlevel.
Backup Type Includes? Notes about Includes Excludes? Notes about Excludes For all clients. Wildcards okay.

MasterBackup

Sometimes

ForWindows, agent7.2only. Wildcardsnot supported. ForWindows, agent7.2only. Wildcardsnot supported. ForWindows, agent7.2only. Wildcardsnot supported.
Required. Wildcards okay. N/A

YES

Differential Backup

Sometimes

YES

For all clients. Wildcards okay.

Incremental Backup

Sometimes

YES

For all clients. Wildcards okay.

SelectiveBackup BareMetal Backup

YES

NO

N/A

NO

NO

N/A

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Thefollowinggraphicsprovideexamplesofafullbackupwithanexclusionlistand aselectivebackup(withtherequiredinclusionlist). Fullbackupwithexclusionlist

Forselectivebackupsonly

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Whentouseaselectionlist
Useaselectionlisttoexplicitlyomitfilesfromorincludefilesinthebackup.Here areexampleusesforselectionlists:
Selection list type Exclude list - any client Example uses Create a one-time or scheduled master, differential, or incremental backup. Example uses:

If legal or audit requirements specify a monthly backup for

all files and folders except for process documents, set up a master backup to run monthly that excludes process documents. If company processes require master backups for all files except for training documentation and videos, create a master backup that excludes the folders and files of those types from the training department.

Include list - any client

Create a one-time or scheduled selective backup. Backup contains only files that meet inclusion criteria. Does not impact backup group chain, since selections are stand-alone and not part of a group. Example uses:

Include only certain volumes or paths that have important

data and do not need to run subsequent incremental or differential backups that contain only changes. Backup only a few files or a certain type of file during a single instance. For example, your Finance department is changing spreadsheets for a quarterly audit and would like to back up those spreadsheets.

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Selection list type Include list Windows client

Example uses Create a one-time or scheduled master, differential, or incremental backup. Backup contains only files that meet inclusion criteria. Run a new master upon creating or modifying an inclusion list for the client. Example uses:

Prevent accidental inclusion of unwanted external

Include list/Exclude list combination Windows client

volumes. For example, if someone adds a USB drive or maps an external file system, this is included in subsequent file-level backups. Include only certain volumes or paths that have important data without losing the ability to capture only changes in subsequent incremental or differential or backups. Using a selective backup would not allow for incrementals and differentials of included data. Configuring the list of what to include is easier than specifying what to exclude from a backup.

Create a one-time or scheduled backup using an include list to select files to include, then select the files to exclude.

For master, differential, or incremental backups for

Windows, agent 7.2 only. You can select includes, then excludes at the Enterprise or client level. For the selective backup type, you can select includes, then excludes at the Enterprise level. Example uses:

Include a training folder that contains training videos, then

exclude all Word and PowerPoint files within the folder. For example, the training department is updating all of their training videos due to standards changes, and they want to back up all of their video related files except for companion Word and PowerPoint documents. Include a particular volume, then exclude a folder within that file. For example, you want to back up your C:\ drive, but you want to exclude the C:\Status Reports folder.

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Filelevelbackupstrategies
Unitrendsrecommendsusinganincrementalforeverstrategyforfilelevel backups.Withthisstrategy,amasterisrunonetime,followedbyincrementals thereafteratthefrequencythatbestsuitsyourenvironment.Thesystemthen synthesizesmastersanddifferentialslocallyfromtheincrementalstoensurequick restores.Thesesyntheticbackupsarealsousedforarchivingandlegacyvaulting, asincrementalbackupsdonotarchiveorvaultdirectly.Formoreinformationon syntheticbackups,seeKB980. IncrementalforeverissupportedonUnitrendsEnterpriseBackupvirtualsystemas wellastheRecovery212andlaterphysicalsystem.AnyWindowsXPorlater, VMwareESXorESXi4.0orlater,HyperV2008R2orlater,orLinuxsystemmayuse theincrementalforeverbackupstrategy.Tousetheincrementalforeverstrategy, itisrecommendedthatthebackupsystembeonthelatestrelease. Unitrendssupportsavarietyofotherstrategyoptions,describedhere:
Objective Your tolerance for data loss is measured in a day or more Strategy Use incremental forever or a weekly master backup with daily differential backups. Use incremental forever or a weekly master backup with daily differential and hourly incremental backups. Use incremental forever or a weekly master backup with daily differential backups. If system resources are taxed and you would like to control when a master backup runs, use a weekly master backup with daily differential and/or incremental backups. Keep in mind that synthetic backups are system-side only and do not impact the client or networks.

Your tolerance for data loss is measured in minutes or hours

Your backups need to complete within a few hours during the week but can run continuously on the weekend You need to control when master backups run

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Aboutexecutingbackups
Backupscanberunimmediatelyorscheduledtorunatspecifiedintervalsfrom eithertheComputerbackupsubsystemortheEnterprisebackupsubsystem.Use theComputerBackupsubsystemifyouarenewtoUnitrendsorwishtoexecute thebackupveryquicklywithlittlesetupconfiguration.UsetheEnterprisebackup subsystemtoutilizemoreadvancedfeatures,suchasoptionlists,selectionlists, andcalendars,andtoquicklyaddmultipleclientstoaschedule. Protectedclientsmustbeonlineandnetworkcommunicationsbetweenthe clientsandthebackupsystemmustbeoperationalforbackupstorun.

Maximumfilepathnamelengths
ForsomeUnitrendsagents,thereisamaximumfilepathnamesizelimitation.File pathnamesthatexceedthislimitarenotincludedinthebackup.Agentsaffected bythisrestrictionandsupportedmaximumfilepathnamelengthsarenotedinthe followingtable.
Unitrends agent Windows Linux Solaris Mac OS X Maximum file pathname length 32 KB 4 KB 1 KB 1 KB

WorkingwiththeComputerbackupsubsystem
UsetheComputerBackupsubsystemtorunonetimebackupsorcreatebackup schedulesforaclientcomputer. Note:Theseproceduresareforfilelevelbackupsonly.Toprotectanapplication (suchasSQL)oravirtualmachine,seetheapplicablechapterinthis AdministratorsGuide.

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Thefollowingtasksaredescribedinthissection: Torunaonetimebackup Tocreateabackupschedule Toviewormodifyaschedule Todeleteaschedule Formoreinformationaboutselectionlists,seetheUsingselectionlistssection. Thisincludesinformationaboutincludesandexcludesattheclientlevel. Torunaonetimebackup Note:Usethisproceduretobackuponeclient.Torunanondemandbackupofall clientsonaschedule,seeToexecuteanEnterprisebackupscheduleimmediately onpage 170. 1 2 SelectthedesiredclientintheNavigationpaneandclickBackup. Onthe1TimeBackuptab,choosebackuptypeFull,Differential,Incremental, Selective,orBareMetal.SeeFilelevelbackuptypesonpage 132formore information. IntheSelectItemsarea,selecttobackuponeofthefollowing:

Allvolumes(Protectallvolumes) Selectedvolumes(Specifyselectedvolumesandfiles)
4 Ifyouopttobackupselectedvolumesandfiles,seeoneofthefollowing:

TospecifyincludesforMaster,Differential,andIncrementalbackupson
page 143 TospecifyincludesfortheSelectivebackuptypeonpage 144 Tospecifyexcludesonpage 144 TospecifyanincludeandexcludeforWindowsclientsonpage 145 Note:SelectionlistsarenotsupportedforBareMetalbackups. 5 6 Ifdesired,checktheVerifyBackupboxtoperformaninlineverifyofthebackup. Ifleftunchecked,thebackupisnotverified. Ifnecessary,checkExcludeSystemStatetobackupdataonlyandnotincludeOS protection. Warning:Itishighlyrecommendedthatyouincludesystemstateinallfilelevel backupswhereclientaliasesarenotbeingused.Restoringabackupthatdoesnot includethesystemstateislikelytoresultininconsistenciesontheclientandcause highlyundesirableresults.

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Noteaboutclientaliases:Ifyouarebackingupanaliasedclient,seeWorking withclientaliasesonpage 172beforedecidingwhethertoincludeorexcludethe systemstate. NoteaboutWindowsInstantRecovery:ThesystemstateisrequiredforWindows InstantRecovery(WIR).Backupswheresystemstatehasbeenexcludedcannotbe usedforWIR.Formoreinformation,seeSystemstatebackupandrestoreon WindowsServeronpage 426. 7 8 Ifdesired,selectabackupdevice.Backupsarewrittentothedefaultdeviceunless otherwisespecified. ClickBackuptoexecutethejob. Toviewthejob,seeMonitoringrunningjobsonpage 182. Tocreateabackupschedule 1 2 3 4 5 6 SelectthedesiredclientintheNavigationpaneandclickBackup. SelecttheScheduleBackuptab. EnteraScheduleName. VerifythattheScheduleenabledboxischecked. EnteraScheduleDescription. Choosethedatatobackupbyselectingoneofthefollowing:

Protectallvolumes Specifyselectedvolumesandfiles
7 Ifyouselectedtospecifyvolumesandfiles,seeoneofthefollowing:

TospecifyincludesforMaster,Differential,andIncrementalbackupson
page 143

TospecifyincludesfortheSelectivebackuptypeonpage 144 Tospecifyexcludesonpage 144 TospecifyanincludeandexcludeforWindowsclientsonpage 145

8 IntheSchedulearea,selectabackupstrategyfromthelist.

ChoosefromIncrementalForever,FullwithIncrementals,Fullwith
Differentials,orCustom.

ForphysicalWindowsclientsonly,checkPerformBareMetalBackupifdesired
toincludehotbaremetalbackupsintheschedule. Backupsfortheselectedstrategydisplaybelow.

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Dooneofthefollowing: Foranoncustomstrategy,definethefrequencyatwhichbackupsofeachtype willrunusingthefieldsbeloweachbackup. Foracustomstrategy,clicktheCalendaricontodefinethefrequencyatwhich backupsofeachtypewillrun.Dothefollowingforeachbackupinstance:

recurrence,anddescription(optional),thenclickConfirm. 10 Ifdesired,checkSetRetentionSettingsandmodifytheminimum,maximum,and legalholdvalues.

Dragabackupiconontothecalendar.Dragontotodaysdateorlater. IntheAddBackupwindow,definethebackuptype,startdate,starttime,

IfyouhaveaclientselectedintheNavigationpane,settingsapplytofilelevel
backupsrunforthisclient. IfyouhaveanapplicationselectedintheNavigationpane(suchasSQL,Hyper V,ESX,orExchange)thesevaluesapplytoallselectedVMs,databases,or instancesincludedinthisschedule.Tosetdifferentvaluesforeachselected item,donotentersettingshere.Instead,gotoSettings>Storageand Retention>BackupRetention.SeeAboutretentioncontrolonpage 106for details. ModifyingretentionsettingsherealsoupdatesvaluesdisplayedontheBackup Retentionpage. SeeAboutretentioncontrolonpage 106formoreinformationaboutthese settings.

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11 ClickAdvancedSettingsandsetadditionaloptionsasdesired.ClickConfirmto save.
Field Verify Backup Description Check VerifyBackup to perform an inline verify of the backup. If left unchecked, the backup is not verified. Check ExcludeSystemState to back up data only and not include OS protection. This option is used to back up data volumes. Warning: It is highly recommended that you include system state in all file-level backups where client aliases are not being used. Restoring a backup that does not include the system state is likely to result in inconsistencies on the client and cause highly undesirable results. Note about client aliases: If you are backing up an aliased client, see Working withclientaliasesonpage 172 before deciding whether to include or exclude the system state. Note about Windows Instant Recovery: The system state is required for Windows Instant Recovery (WIR). Backups where system state has been excluded cannot be used for WIR. For more information, see Systemstate backupandrestoreonWindowsServeronpage 426. Available Device Mail Options tab Select an Available Device to define the device where backups will be stored.

Exclude System State

Backup Schedule and Failure reports are sent by default. To opt out of email reports, uncheck boxes on the Mail Options tab.

12 ClickConfirmtosavetheadvancedsettingsyouentered. 13 ClickSavetocreatetheschedule. TospecifyincludesforMaster,Differential,andIncrementalbackups Note:IncludeselectionsaresupportedforWindowsclientsrunningagent7.2only. Youcanspecifytheinformationtoincludewhenyourunaonetimebackupor createabackupscheduleforMaster,Differential,orIncrementalbackups (Windowsonly).Youmustdefineinclusionlistsatthevolumeordirectory(folder) levelandcannotusewildcards.

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 TheincludeselectionisavailableforMaster,Differential,andIncremental
backups(Windowsonly),andyoucanspecifyvolumesandfolders.No wildcards,filelevelincludes,orselectionpatternsaresupported. SelectionlistsarenotsupportedforBareMetalbackups. Note:Formoreinformation,seeToaddselectionpatternstoaselectionliston page 156. 1 2 3 4 ClickCreate/ModifyIncludeList. ClickOpenClientSpecificFileSystemSelection. Browsethroughthefoldersandselecttheappropriatevolumesorfolders. ClickAddtoaddyourselectiontothelist.Repeatthisprocessuntilyoucomplete yourincludelist. (ClickonanitemintheSelectionListandclickRemoveorclickRemoveAllifyou wanttoremoveaselectionorremoveallofyourselectionsfromtheselectionlist, priortoclickingConfirm.) 5 Whenfinished,clickConfirmtosave. TospecifyincludesfortheSelectivebackuptype TheincludeselectionisrequiredforSelectivebackups.Wildcards,filelevel,and selectionpatternsaresupportedforSelectivebackups. Note:Formoreinformation,seeToaddselectionpatternstoaselectionliston page 156. 1 2 3 4 ClickCreate/ModifyIncludeList. ClickOpenClientSpecificFileSystemSelection. Browsethroughthefoldersandselecttheappropriatevolumes,folders,orfiles. ClickAddtoaddyourselectiontothelist.Repeatthisprocessuntilyoucomplete yourincludelist. (ClickonanitemintheSelectionListandclickRemoveorclickRemoveAllifyou wanttoremoveaselectionorremoveallofyourselectionsfromtheselectionlist, priortoclickingConfirm.) 5 Whenfinished,clickConfirmtosave. Tospecifyexcludes Youcanspecifythefoldersandfilestoexcludewhenyourunaonetimebackup oryoucreateabackupschedule.Thisissupportedforallclients.Theexclude selectionisavailableatthefilelevelandsupportswildcards.
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 TheexcludeselectionisavailableforMaster,Differential,andIncremental
backupsforallclients.Wildcards,filelevelexcludes,andselectionpatternsare supported. TheexcludeselectionisnotsupportedforSelectivebackups. SelectionlistsarenotsupportedforBareMetalbackups. Note:Formoreinformation,seeToaddselectionpatternstoaselectionliston page 156. 1 2 3 4 5 6 ClickCreate/ModifyExcludeList. Enteraselectionpatternorbrowseforfilesorfolders. Tobrowseforfilesorfolders,clickOpenClientSpecificFileSystemSelection. Browsethroughthefoldersandselecttheappropriatefoldersorfiles. ClickAddtoaddaSelectionPatternselectedfolders/filestothelist. Repeatthisprocessuntilyoucompleteyourexcludelist. (ClickonanitemintheSelectionListandclickRemoveorclickRemoveAllifyou wanttoremoveaselectionorremoveallofyourselectionsfromtheselectionlist, priortoclickingConfirm.) 7 Whenfinished,clickConfirmtosave. TospecifyanincludeandexcludeforWindowsclients Youcanspecifythefilestoinclude,thenselectfilesfromthatlisttoexcludewhen yourunaonetimebackuporyoucreateabackupschedule(Windows,agent7.2 only). Ifyoucreateanincludelistandanexcludelist,theincludeisappliedfirst.The excludeisappliedtodefineasubsetofincludedfilestoomit.
Note: For examples, see Usingselectionlistsonpage 133 and AboutEnterprise selectionlistsonpage 152.

Toviewormodifyaschedule Schedulesthatarerunningcannotbemodified. 1 2 3 SelecttheclientprotectedbythescheduleintheNavigationpaneandclick Backup. SelecttheScheduleBackuptab. VerifythedesiredscheduledisplaysintheScheduleNamefield.Ifnot,selectit.

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4 5

Modifysettingsasdesired.SeeTocreateabackupscheduleonpage 141for details. ClickSave. Todeleteaschedule Runningschedulescannotbedeleted.

1 2 3 4

SelecttheclientprotectedbythescheduleintheNavigationpaneandclick Backup. SelecttheScheduleBackuptab. VerifythedesiredscheduledisplaysintheScheduleNamefield.Ifnot,selectit. ClickDeleteSchedule,thenYestoconfirm.

WorkingwiththeEnterprisebackupsubsystem
UsetheEnterprisebackupsubsystemtorunonetimebackupsorcreatebackup schedulesforoneormoreclientcomputers.TheEnterprisebackupsubsystem supportsadditionalbackupoptionsthatarenotavailableintheComputerbackup subsystem. Note:Theseproceduresareforfilelevelbackupsonly.Toprotectanapplication (suchasSQL)orvirtualmachine,seetheapplicablechapterinthisAdministrators Guide. AdvancedTip1:Executingmultiplebackupsconcurrentlyresultsingreater aggregatetransferspeedsthanrunningthesamebackupsoneafteranother.For smallerbackups,configuremultipleclientbackupsinthesameschedule.The numberofjobsthatcanrunsimultaneouslyisdeterminedbytheMaxConcurrent BackupssettinginSettings>StorageandRetention>BackupDevices.The defaultsettingvariesdependingonthebackupsystem.Asyoumonitorsystem resourceutilization,adjustthissettingasneeded.SeeAboutdevice configurationonpage 122. AdvancedTip2:Ifyoucreateaschedulewithnewselectionlistsandthereare alreadymastersonthesystemforitsclients,youmustrunamasterbeforethenew schedulerunstoensuredataconsistency.SeeBackupgroupsandselectionlists onpage 152.

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Enterprisebackupelements
Enterprisebackupsarerunusingthefollowingelements:
Backup Elements Calendars Description Calendars form the basis for backup schedules by defining backup strategies. Use this feature to create new calendars or modify, delete, or copy existing ones. Selection lists define the items that will be included or excluded from the backup. Default selection lists are provided. You can also create custom selection lists. With options, you can specify additional information, such as the type of verify to use and the target disk device, as well as run pre- and/or post-backup commands. Default options are provided. You can also create custom options.

Selection lists

Options

Setupcalendars,selectionlists,andoptionsasnecessarybeforeexecutingor schedulingbackups.

Aboutcalendars
Usecalendarstoselectbackuptypesandthefrequencywithwhichtheyrun.You thenassociatethecalendarwithaschedule,whereyouchoosetheclientsto protect.Inthisway,multipleclientscanbeprotectedonthesamecalendarand schedule.Foreasieradministration,itisrecommendedthatyoucreateasfew calendarsaspossible. Tip!Aftercreatingacalendar,abackupdoesnotrununtilyouassociatethe calendarwithaschedule. Whencreatingcalendars,considertheclientoperatingsystemsyouwouldliketo protectandthebackupstrategyrequiredforeachclientinyourenvironment.See Filelevelbackupstrategiesonpage 138fordetails.IfyouhavebothWindows andLinuxclients,forexample,youmaywanttocreateoneWindowscalendarthat includesbaremetalsandaLinuxcalendarwithoutbaremetals.Oryoumaywant tocreateonecalendarforallclientsandhaveaseparatebaremetalonlycalendar andschedule.

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Anumberofdefaultcalendarsareprovided.Thesecalendarscannotbeeditedbut canbecopiedandusedasthebasisforcreatingcustomizedcalendars.Thegray lockiconontheCalendarspageindicatesthatacalendarisreadonly. Thefollowingcalendarproceduresaredescribedintheremainderofthissection:

Tocreateacalendar Todefinethefrequencyofincrementalbackups Tocreateanhourlycalendar Toviewormodifyacalendar Todeleteacalendar Tocopyacalendar

Tocreateacalendar Note:Youshouldrunanewmasterfirstifyoucreateaschedulewithnewselection listsiftherearealreadymastersonthesystemforthisclient.SeeBackupgroups andselectionlistsonpage 152. 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 3 4 5 SelecttheCalendarstab. ClickNew. EnteraCalendarNameandCalendarDescription. SelectanOperatingSystemFamily. Forexample,ifthecalendarwillbeusedwithWindowssystemsonly,select Windowsinthelist. 6 Addbackupsbydoingeitherofthefollowing:

ClickShowStrategyList,selectthedesiredstrategy,andclickApply.Instances
ofeachbackuptypeinthestrategydisplayonthecalendar.

Dragabackupiconontothecalendar.Dragontotodaysdateorlater.
7 IntheAddBackuporModifyBackupwindow,definethebackuptype,startdate, starttime,recurrence,anddescription(optional),thenclickConfirm.

Ifyouappliedabackupstrategy,opentheModifyBackupwindowbydouble
clickinganinstanceonthecalendar.Repeatforeachbackuptype.

Ifyoudraggedaninstanceontothecalendar,theAddBackupwindowlaunches
automatically.Repeattheprocessforeachdesiredbackuptype.

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 Foradditionalinformationonschedulingincrementals,seeTodefinethe
8 frequencyofincrementalbackupsbelow. ClickSavetocreatethecalendar. Todefinethefrequencyofincrementalbackups Thisprocedureprovidesadditionalinformationregardingincrementalcalendars. 1 CreateacalendaranddragtheIncrementalicontothedesiredday.SeeTocreate acalendaronpage 148fordetails. TheAddBackupwindowlaunches. 2 3 SelecttheStartTimeforthebackuptobegin. SelectthetypeofRecurrenceinterval(e.g.,Hourly,Daily,Weekly,etc.).

andenterthenumberofminutesbetweeneachincrementalbackup. Note:Intrahourlyschedulingisonlyenabledwhenyouselecthourlyfrequency.Up tofourquarterhour(15minute)incrementsmaybescheduledperhour,butonly ifthestarttimefortheschedulebeginsatthetopofthehour.Inotherwords,ifthe starttimeforanintrahourlyscheduleissettobeginat10pastthehour,onlythree 15minuteincrementswillbebackedupinanygivenhour. 4 5 ClickConfirm. Eachinstanceoftheincrementalbackupdisplaysonthecalendar. ClickSavetosavechangestothecalendar. Tocreateanhourlycalendar Usethisproceduretocreateacalendarrunningmultiplebackupsduringasingle day(forexample,differentialbackupseverytwohours). 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 3 4 5 SelecttheCalendarstab. ClickNew. EnteraCalendarNameandCalendarDescription. SelectanOperatingSystemFamily.

Forhourlyrecurrence,selecteachofthedesiredhourlyintervals. Torunmorefrequentlythanperhour,checktheIntraHourlyFrequencybox

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Forexample,ifthecalendarwillbeusedwithWindowssystemsonly,select Windowsinthelist. 6 7 8 Selectadayonthecalendartodisplayanhourlyview. Draganddropbackuptypesontothehourswhentheyshouldexecute.Backup typesmaybethesameoravariety. ClickSavetocreatethecalendar. Toviewormodifyacalendar Note:Readonlycalendarscannotbemodified.Createacopyofthecalendar beforemodifying.SeeTocopyacalendaronpage 151. 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 SelecttheCalendarstab. Note:Ifyouseethescreenthatallowsyoutocreateacalendarinsteadofthe calendarlist,clickCancelandthecalendarlistdisplays. 3 4 SelectacalendarinthelistandclickView/Modify. EditsettingsasdesiredandclickSave. Fordetails,seeTocreateacalendaronpage 148. Todeleteacalendar Note:Readonlycalendarscannotbedeleted. 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 SelecttheCalendarstab. Note:Ifyouseethescreenthatallowsyoutocreateacalendarinsteadofthe calendarlist,clickCancelandthecalendarlistdisplays. 3 SelectacalendarinthelistandclickDelete. Note:Ifamessagedisplaysindicatingthatthiscalendarisbeingusedbyoneor moreschedules,youmustfirstremovethecalendarfromallschedulesbefore deleting.Fordetails,seeToseeallschedulesreferencingagivencalendaron page 151.
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ClickYestoconfirmthatyouwanttodeletethecalendar. Tocopyacalendar Touseanexistingcalendarasatemplate:

SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane.

SelecttheCalendarstab. Note:Ifyouseethescreenthatallowsyoutocreateacalendarinsteadofthe calendarlist,clickCancelandthecalendarlistdisplays.

3 4 5 6 7

SelectacalendarinthelistandclickCopy. AnewcalendarcalledCopyof<existingcalendarname>displaysinthelist. SelectthecopyinthelistandclickView/Modify. Modifythecalendarnameandothersettingsasdesired. Formoreinformation,seeTocreateacalendaronpage 148. ClickSave. SelectRenametosavethecalendarwiththenewname. Toseeallschedulesreferencingagivencalendar

SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane.

SelecttheCalendarstab. Note:Ifyouseethescreenthatallowsyoutocreateacalendarinsteadofthe calendarlist,clickCancelandthecalendarlistdisplays.

3 4

SelectthecalendarinthelistandclickView/Modify. ClicktheclockicontotherightoftheCalendarName.Alistofallschedules referencingthiscalendardisplays.

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AboutEnterpriseselectionlists
Selectionlistsdefineitemstoincludeorexcludefromthebackup.Beforerunning abackuporsettingupaschedule,createoreditselectionlistsfortheprotected clients. AnEnterpriseselectionlistcanbecreatedforanindividualclientorcanbeapplied toagroupofclients.Forexample,anexcludeselectionlistcanbecreatedand appliedtoallWindowsclients.Thelistoffilestoexcludefromthebackup(suchas .pstor.tmpfiles)isidentifiedintheexclusionlist.

Backupgroupsandselectionlists
Ifyoucreateaschedulewithnewselectionlistsandtherearealreadymasterson thesystemforitsclients,youmustrunamasterbeforethenewschedulerunsto ensuredataconsistency.

Excludeactivedatabasesfromfilelevelbackups
Itisrecommendedthatallactivedatabasesbeexcludedfromfilelevelbackups. ExchangeandSQLServerdatabasesarebackedupusingtheExchangeandSQL agentsontheclient,respectively(seetheMicrosoftExchangeServerProtection andMicrosoftSQLServerProtectionchaptersfordetails).Onlytheactive databaseneedstobeexcluded.Allotherfilesontheclientcanbebackedup duringthefilelevelbackup.

Selectivebackupsandincludelists
Selectivebackupsmusthaveanassociatedincludeselectionlist.Master, differential,andincrementalbackupscanberunwithanexcludelist(allclients), withanincludelist(Windowsclients,agent7.2only),withaninclude/exclude combination(Windowsclients,agent7.2only),orwithnoselectionlistapplied. Selectionlistsarenotusedforbaremetalbackups.Seethefollowingtablefora descriptionofselectionlisttypes.Forexamples,seeUsingselectionlistson page 133.

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Selection list type Include

Description Defines items to include in a file-level backup. Note the following:

For the Selective backup type - Supported for all clients.

Exclude Include is required for selective backups. For Master, Differential, and Incremental backup types Supported for Windows clients, agent 7.2 only.

Defines items to omit from a master, differential, or incremental backup. For selective backups, an include list must be defined. In addition, an exclude list can be applied to define a subset of included files to omit. See AdditionalconsiderationsforLinuxexclusions if applying exclusions to a Linux client.

Any

On the Enterprise > Backup > Schedule Backup tab, used to include specified files when applied to the Inclusions column or to exclude specified files when applied to the Exclusions column.

AdditionalconsiderationsforLinuxexclusions
NotethefollowingconsiderationswhenapplyingexclusionstoLinuxclients:

Bydefault,thesystemexcludescertainLinuxdirectoriesfrombackup.For
details,seeDefaultexclusionsonpage 652. ExclusionsforLinuxclientsomitthefilesfromthebackupbutdonotprevent thesystemfromcheckingtheseexcludedfilesforchangeswhenidentifying dataforincrementalordifferentialbackups.Ifyouareexcludingdirectories containinglargeamountsofhighlychangeabledata,itisrecommendedthat youalsoimplementtheexclusioninKB816. Themaximumnumberoffilesyoucanexcludeis256.Themaximumnumber ofdirectoriesyoucanexcludeisalso256.Themaximumtotalnumberof exclusionsis512.Iftheselimitsareexceeded,thelistisignoredandthebackup runswithoutexcludingfiles.

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Selectionlistprocedures
Thefollowingselectionlistproceduresaredescribedintheremainderofthis section:

Tocreateaselectionlist Toviewormodifyaselectionlist Todeleteaselectionlist Toaddselectionpatternstoaselectionlist Toremoveselectionpatternsfromaselectionlist Usingwildcardsinselectionlists Toapplyaselectionlistoroptiontooneclient Toapplyaselectionlistoroptiontomultipleclients Toapplyasplitselectionlistoroption

Tocreateaselectionlist 1 2 3 4 SelectthebackupsystemintheNavigationpaneandclickBackup. ClicktheSelectionListstab. ClickNew. Providethefollowingrequiredinformation:

SelectionListNameEnterauniquenameforthelist.Thisisarequiredfield. SelectionListDescriptionProvideadescriptionfortheselectionlist.Thisisa
requiredfield. SelectanOperatingSystemFamilytodenotetheclientOSfamilytowhichthis selectionlistcanbeassociated.OptionsincludeAny,Windows,Linux,UNIX, NetWare,OES,iSeries,DOS,OS/2,orOther. AssignaSelectionListTypeChooseIncludetoincludespecifiedfiles,Exclude toomitspecifiedfiles,orAnytobeusedaseitheraninclusionoranexclusion list.

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5 Field

Checkoptionalboxesasdesired: Description
To back up data only and not include OS protection. This option is used to back up data volumes. Warning: It is highly recommended that you include system state in all filelevel backups where client aliases are not being used. Restoring a backup that does not include the system state is likely to result in inconsistencies on the client and cause highly undesirable results. Note about client aliases: If you are backing up an aliased client, see Workingwithclientaliasesonpage 172 before deciding whether to include or exclude the system state. Note about Windows Instant Recovery: The system state is required for Windows Instant Recovery (WIR). Backups where system state has been excluded cannot be used for WIR. For more information, see Systemstate backupandrestoreonWindowsServeronpage 426.

ExcludeSystem State

TemporaryFiles ReadMounts

To exclude all temporary files. To exclude all read-only mounted file systems on UNIX clients, including mounted CD-ROM drives. This option is highly recommended. Otherwise, backup speed may be slower as a result of reading the contents of a mounted CD-ROM. To exclude all NFS mounted file systems on UNIX clients. It also excludes NFS file systems that are mounted while the backup is in progress. To exclude all file systems other than root (/) on UNIX clients.

NetMounts AllMounts 6 7

AddSelectionPatternsasdesiredtospecifythefilestoincludeorexclude.SeeTo addselectionpatternstoaselectionlistonpage 156fordetails. ClickSave. Toviewormodifyaselectionlist

1 2

SelectthebackupsystemintheNavigationpaneandclickBackup. ClicktheSelectionListstabtoviewtheselectionlist. Note:Ifyouseethescreenthatallowsyoutocreateaselectioninsteadofthe selectionlist,clickCancelandtheselectionlistdisplays.

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3 4

SelectthedesiredlistandclickView/Modify. ModifyinformationasdesiredandclickSave.SeeTocreateaselectionliston page 154fordetails. Todeleteaselectionlist

1 2

SelectthebackupsystemintheNavigationpaneandclickBackup. ClicktheSelectionListstab. Note:Ifyouseethescreenthatallowsyoutocreateaselectioninsteadofthe selectionlist,clickCancelandtheselectionlistdisplays.

SelectthedesiredlistandclickDelete. Note:Ifamessagedisplaysindicatingthatthislistisbeingusedbyoneormore schedules,youmustfirstremovethelistfromallschedulesbeforedeleting.Click theclockicontoseetheschedulesreferencingthislist.

ClickYestoconfirmthedeletion. Toseeallschedulesreferencingaselectionlist

1 2

SelectthebackupsystemintheNavigationpaneandclickBackup. ClicktheSelectionListstab. Note:Ifyouseethescreenthatallowsyoutocreateaselectioninsteadofthe selectionlist,clickCancelandtheselectionlistdisplays.

3 4

SelectthedesiredlistandclickView/Modify. ClicktheclockicontotherightoftheSelectionListName.Alistofallschedules referencingthisselectionlistdisplays. Toaddselectionpatternstoaselectionlist Note:Selectionpatternsarenotsupportedforincludesthatareappliedto WindowsMaster,Differentials,andIncrementals.

1 2

Viewthedesiredselectionlist.Fordetails,seeToviewormodifyaselectionlist onpage 155. EnterthedesiredSelectionPatternandclickAddtomoveittotheSelectionList box.

Forincludeselectionlists,filesmatchingthedefinedpatternaretheonlyones
includedinthebackup.Patternscanbeusedforselectivebackupsonly.See Usingwildcardsinselectionlistsonpage 157fordetails.
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 Forexcludeselectionlists,filesmatchingthedefinedpatternareexcludedfrom
thebackup.

Forexcludes,wildcardsymbolsmaybeusedintheselectionpattern.The*can
beusedtodesignateagroupofunknowncharactersandthe?canbeusedfor asinglecharactersubstitution.Forexample,toaddall.pstfilestothelist,type *.pstintheSelectionPatternboxandclickAdd.SeeUsingwildcardsin selectionlistsonpage 157fordetails. ClickSave. Toremoveselectionpatternsfromaselectionlist 1 2 3 Viewthedesiredselectionlist.Fordetails,seeToviewormodifyaselectionlist onpage 155. SelectthedesiredpatternintheSelectionListboxclickRemove. Toremoveallpatterns,clickRemoveAll. ClickSave.

Usingwildcardsinselectionlists
Wildcardscanbeusedinselectionpatternstoincludeorexcludefilesfromcertain backuptypes.SeeTocreateaselectionlistonpage 154fordetails.Thefollowing chartprovidesareferenceofsupportedwildcardcombinationsandidentifiesthe limitationsassociatedwithusingwildcardsinfilenames,paths,andother referenceditems.

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Wild card *

Inclusion list (for selective backups only)

Exclusion list (for any file-level backup type)

An example of how to include all files within specified path that match zero or more characters in the inclusion pattern
C:/PCBP/Lists.dir/*.spr C:/PCBP/Lists.dir/profile*.spr

An example of how to exclude all files with zero or more characters that match exclusion pattern
*.txt

Include all directories within specified path that match zero or more characters within the inclusion pattern.
C:/ProgramFiles/MSsqlserver/mssq*

An example of how to exclude directories with zero or more characters and their contents within a specified path that match the exclusion pattern.
C:/windows/sys*

Limitations:
*folder_abc should not be used to exclude

Limitations:
*.txt should not be used to back up all txt files

on the system. The full path must be provided.

C:\*\*\abc.txt

all folders that match folder_abc on the system. The full path must be provided. If an entire directory is excluded, the directory name will still appear in the backup; however, its contents will be empty. Multiple wildcard matches like the one shown below are not supported.
C:\*\*\abc.txt

Multiple wildcard matches like the one shown are not supported. Wildcards are not supported on Linux/Unix systems. Wildcards are not supported for other file-level backup types (Master, Incremental, Differential).

Wildcards are not supported on Linux/Unix systems. Only 40 wildcard exclude items are supported on Windows.

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Wild card ?

Inclusion list (for selective backups only)

Exclusion list (for any file-level backup type)

An example of how to include all files within specified path that match a single character within the inclusion pattern.
C:/Windows/Web/Wallpaper/a?.jpg

An example of how to exclude all files within specified path that matches a single character within exclusion pattern.
C:/PCBP/Lists.dir/pro_client?.spr

Limitations: When using the ? wildcard for inclusions at the end of the file name, files that end with . will not be included. For example, the file a..jpg will not be backed up. An example of how to include all directories and their contents within specified path that matches a single character within the inclusion pattern.
C:/Programfiles/Case?/

An example of how to exclude all directories and their contents within specified path that matches a single character within exclusion pattern.
C:/Programfiles/Case?/

Limitations: If an entire directory is excluded, the directory name itself will still appear in the backup; however its contents will be empty.

*,?

An example of Inclusion lists that have multiple ? wildcards and only one * wildcard
C:/Log/?L*.logs

An example of Exclusion lists that have multiple ? wildcards and only one * wildcard
C:/Log?/*.logs

Limitation: Directory and file level wildcard usage within an inclusion pattern are not supported. For example C:/Log*/*.log will not receive any data for backup.

Limitation: If an entire directory is excluded, the directory name itself will still appear in the backup; however its contents will be empty.

Aboutbackupoptions
Optionsarenotrequired,butcanbeusedtoconfigureadditionalbackupsettings. Forexample,youcanuseoptionstoselectthediskdeviceandverifylevelusedfor abackup,ortorunpreorpostbackupcommands.Beforerunningabackupor creatingaschedule,setuptheoptionsneededfortheclientsyouwishtoprotect.

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Ifnooptionsareapplied,backupsarewrittentothedefaultD2DBackupsdevice andanassociatedfilelevelverifyisrunforeachbackupjob. Thefollowingbackupoptionproceduresaredescribedintheremainderofthis section:

Tocreateabackupoption Toviewormodifyabackupoption Todeleteabackupoption Tocopyabackupoption

Tocreateabackupoption 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 3 4 5 ClicktheOptionstab.Alistofexistingoptionsdisplays. ClickNewatthebottomofthepage. EnteranOptionsNameandanOptionsDescription. SelectanOperatingSystemFamilyfromthelist. Forexample,iftheoptionswillbeusedwithWindowssystemsonly,select Windowsinthelist. MostoptionslistscanbeappliedtoanyOSfamily.Ifyouareusingdifferentdisk devicesorverifylevelsforspecificoperatingsystems,selecttheappropriateOS family. 6 7 8 FromtheAvailableDevices,chooseadiskdevicetodefinethetargetdevicewhere backupswillbewritten. Theremainingfieldsareoptional.SeeBackupOptionstabonpage 162for details. ClickSavetocreatethebackupoption. Toviewormodifyabackupoption 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 ClicktheOptionstab.SeeBackupOptionstabonpage 162fordetails.

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Note:Ifyouseethescreenthatallowsyoutocreateanoptioninsteadoftheoption list,clickCancelandtheoptionlistdisplays. 3 4 SelecttheoptioninthelistandclickView/Modifyatthebottomofthepage. ModifysettingsasdesiredandclickSave. Foradescriptionofthesettings,seeTocreateabackupoptiononpage 160. Todeleteabackupoption Note:Readonlyoptionscannotbedeleted. 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 SelecttheOptionstab. Note:Ifyouseethescreenthatallowsyoutocreateanoptioninsteadoftheoption list,clickCancelandtheoptionlistdisplays. 3 SelectanoptioninthelistandclickDelete. Note:Ifamessageindicatingthatthisoptionisbeingusedbyoneormore schedules,youmustfirstremovetheoptionfromallschedulesbeforedeleting. Clicktheclockicontoseewhichschedulesreferencethisoption. 4 ClickYestoconfirmthatyouwanttodeletetheoption. Tocopyabackupoption Copyabackupoptiontouseanexistingoptionasatemplate. 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 SelecttheOptionstab.SeeBackupOptionstabonpage 162fordetails. Note:Ifyouseethescreenthatallowsyoutocreateanoptioninsteadoftheoption list,clickCancelandtheoptionlistdisplays. 3 4 5 SelectanoptioninthelistandclickCopy. AnewoptioncalledCopyof<existingoptionname>displaysinthelist. SelectthecopyinthelistandclickView/Modify. Modifytheoptionnameandothersettingsasdesired. Formoreinformation,seeTocreateabackupoptiononpage 160.
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6 7

ClickSave. SelectRenametosavetheoptionwiththenewname. Toseeallschedulesreferencinganoption

SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane.

SelecttheOptionstab.SeeBackupOptionstabonpage 162fordetails. Note:Ifyouseethescreenthatallowsyoutocreateanoptioninsteadoftheoption list,clickCancelandtheoptionlistdisplays.

3 4

SelectanoptioninthelistandclickView/Modify. ClicktheclockicontotherightoftheOptionsName.Alistofallschedules referencingthisoptiondisplays. BackupOptionstab ItemsontheBackupOptionstabaredescribedhere.

Item Options Name Clock icon [Show all scheduled references] Description Enter a unique name for the option. Click the clock icon to see the schedule references on the Schedules References window.

Options Description

Enter a description of the option.

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Item Operating System Family

Description Operating system to which this option can be applied. If you will be using the option for multiple OS families, select Any. The system only allows the option to be applied to clients belonging to the OS family you select here. For example, if the options will be used with Windows systems only, select Windows in the list. Most options lists can be applied to any OS family. If you are using different disk devices or verify levels for specific operating systems, select the appropriate OS family.

Various Options - Directory Depth A value greater than zero will not back up files below n directories deep. (Zero, full depth, is the default.) Select this toggle button to specify how read locking is performed on files prior to backing them up. Before a file is backed up, the backup attempts to get a read lock on the file, which allows the file to be read without any other process accessing the file. There are three read-locking states:

- Read Locking Level

None - No read locking. Do Not Wait - Do Not Wait (not forced) read

locking attempts to lock the file, but if the lock cannot be gained, continues to back up the file without the lock. Wait Forever - Wait Forever (enforced) read locking stops the backup until the lock can be set. This could potentially take forever.

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Item - Verify Level

Description Select one of the following:

None Do not verify the files in the backup. FileLevel Files exist. Verify that the list of files

sent by the client matches the list received by the backup system. The verify runs once the backup completes, as a dependent task. BitLevel Files exist and contents match. Compare, bit by bit, the contents of the files received by the backup system with the source files on the client. The verify runs once the backup completes, as a dependent task. A bitlevel verify often fails when backing up C:\windows due to the some Microsoft processes failing to update modification dates on logs and other files in this folder. Inline Run a file-level verify during the backup by creating and comparing rolling check sums on the client and backup system.

- Create Catalog Entry? [checkbox]

Creates a catalog of files backed up and places it on the client. If space is limited on the client, this option can be unchecked. Check to enable the backup double-buffering scheme to increase the speed of the backup. This uses more backup system resources and might affect performance of other running processes. Click the disk device to define the target device where backups are written. Enter a description of the backups to which this option will be assigned.

- Speed Option? [checkbox]

Available Devices

Backup Description

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Item Pre-Backup Commands

Description Use this field to specify commands or scripts to run before the backup (any system command or user script). For example, enter the command to shut down the database before a backup. The output from the command is directed to the backup summary.

Note: For Linux clients, running long pre-backup

commands can cause backups to fail. To prevent this, adjust the timeouts in the clients master.ini file as described in KB1245. To specify a pre-backup command, enter the full path to the command in the PreBackup Commands field. For example, C:\Data\script.bat or /usr/jsmith/script.sh. Execute Pre-Backup Command on System To run the pre-backup command from the Unitrends system, enter its full path and check the Execute PreBackupCommandonSystem box. To run a command from the client, leave this box unchecked. Use this field to specify commands or scripts to run after the backup (any system command or user script). For example, enter the command to restart a database after a backup completes. The output from the command is directed to the backup summary.

Post-Backup Commands

Note: For Linux clients, running long post-backup

commands can cause backups to fail. To prevent this, adjust the timeouts in the clients master.ini file as described in KB1245. To specify a post- backup command, enter the full path to the command in the PostBackup Commands field. For example, C:\Data\script.bat or /usr/jsmith/script.sh.

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Item Execute Post-Backup Commands on System [checkbox]

Description To run the command from the Unitrends system, enter its full path and check the ExecutePost BackupCommandonSystem box. To run a command from the client, leave this box unchecked. Click to save your entries. Click to exit the Options tab without saving changes.

Save Cancel

AboutEnterprisebackupschedules
Backupschedulescanbethoughtofasgroupsofclientsthatarebackedupina predeterminedmanneratascheduledtime.AnEnterprisebackupscheduleties acalendartotheclientsyouwishtoprotect.Youthenapplyselectionlistsand optionstoclientsinthescheduleformoregranularcontrol.Beforecreatinga schedule,setupanyrequiredselectionlistsandoptions. Scheduledbackupsformthefoundationforcontinuousdataprotection.Once created,youcanrunthebackupsonascheduleimmediately,butthisisnotthe recommendedapproachforensuringthoroughandconsistentprotection.Run backupsmanuallywhenneeded,butuseschedulesforregularbackupoperations.

Aboutschedulingbaremetalbackups
HotbaremetalbackupscanbescheduledforWindowssystemsinthesame mannerasfilelevelbackups.Selectionlistsarenotsupported.Backupoptionscan beappliedtodesignatethediskdevice,specifywhetheracataloglistiscreated, andtorunpreandpostbackupcommands.Otheroptionsdonotapply. Hotbaremetalbackupsshouldnotbeperformeduntilthebootmediahasbeen createdandtestedsuccessfullyoneachserverwherebaremetalbackupswillbe performed.SeetheWindowsHotBareMetalProtectionchapterfordetails.

Enterprisebackupprocedures
ThefollowingEnterprisebackupproceduresaredescribedintheremainderofthis section:

TocreateanEnterprisebackupschedule Toapplyaselectionlistoroptiontooneclient Toapplyaselectionlistoroptiontomultipleclients

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Toapplyasplitselectionlistoroption ToexecuteanEnterprisebackupscheduleimmediately ToviewormodifyanEnterprisebackupschedule Toviewallschedulesbymonthorday TocopyanEnterprisebackupschedule ToenableordisableanEnterprisebackupschedule TodeleteanEnterprisebackupschedule

TocreateanEnterprisebackupschedule 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 3 4 ClicktheScheduleBackuptab. EnterauniqueScheduleNameandaScheduleDescription. SelectaCalendarfromthelist. ToviewonlythecalendarsforagivenOS,clickFilterbyOSFamilyintheupper rightandselectanoperatingsystemfromthelist. 5 Checkboxestoselecttheclientsyouwishtoprotect.

Youmustselectatleastoneclient. Toselectallclients,checkthegrayboxabovethefirstclientcheckbox. Thebackupsystemislistedasaclient.Donotselectitforbackup.

6 ClickShowPerClientSelectionandOptionListsinthebottomleftofthescreen. thelistsforagivenOS,clickFilterbyOSFamilyaboveandchooseanOS. TheOptionListsareashowsavailablebackupoptions.Toseeonlytheoptions foragivenOS,clickFilterbyOSFamilyaboveandchooseanOS. Hoveroveralisticontoseeassociateddetails,suchasOSandlisttype. Applyselectionlistsandoptionliststoclientsasdesired.Fordetails,seetheTo applyaselectionlistoroptiontooneclient,Toapplyaselectionlistoroptionto multipleclients,andToapplyasplitselectionlistoroptionproceduresbelow. Note:Forselectivebackups,anincludelistisrequired.Forhotbaremetal, selectionlistsarenotsupported.Formaster,differential,andincremental, inclusionlistsaresupportedforfilelevel(Windowsonly),andexclusionlistsmay beusedbutareoptional.Fordetails,seeAboutEnterpriseselectionlistson page 152andAboutbackupoptionsonpage 159.

TheSelectionListsareashowsavailableincludeandexcludelists.Toseeonly

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ClickShowAdvancedExecutionOptionsbelowtheclientgridandcheckthe desiredboxes.

IncludeAllNewClientsInThisScheduleByDefaulttoautomaticallyaddnew
clientstothisschedule. EMailScheduleReporttoreceiveasummaryshowingbackupresultsand performanceforeachclientintheschedule.Thereportismailedtotheaddress oraddressesspecifiedintheScheduleSummaryfieldontheEmailRecipients Configurationpage.YoualsohavetheoptiontoreceiveaPDFattachmentof thereporttotheemail.SeeAboutconfiguringnotificationsonpage 50for details. EMailFailureReporttoreceiveasummaryofallbackupfailuresthatoccurred inthelasthour.Thereportismailedtotheaddressoraddressesspecifiedin theFailureReportsfieldontheEmailRecipientsConfigurationpage.Youalso havetheoptiontoreceiveaPDFattachmentofthereporttotheemail.See Aboutconfiguringnotificationsonpage 50fordetails. ClickScheduletocreatethescheduleandlaunchbackupsinaccordancewiththe associatedcalendar. Toapplyaselectionlistoroptiontooneclient 1 2 3 Viewthedesiredschedule.SeeToviewormodifyanEnterprisebackupschedule onpage 170fordetails. ClickShowPerClientSelectionandOptionListsinthebottomleftcorner. Clickaselectionlistoroptionicon,dragittotheInclusions,Exclusions,orOptions fieldofthedesiredclient,andrelease.TheDefaultsettingisreplacedbythelist. Ifnothinghappenswhenyoureleasetheicon,verifythefollowing:

Youarehoveringoverthecorrectlisttypecolumn.Forexample,aninclude
cannotbeappliedtotheExcludecolumn. ThelistoroptionisdefinedfortheOSoftheclient.Forexample,aWindows selectionlistcannotbeappliedtoaLinuxclient. Thelistoroptionsupportsabackuptypeonthecalendar.Forexample,an excludecannotbeappliedtoaschedulewhosecalendarcontainsonlyselective backups. ClickSave. Toapplyaselectionlistoroptiontomultipleclients 1 2
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Viewthedesiredschedule.SeeToviewormodifyanEnterprisebackupschedule onpage 170fordetails. ClickShowPerClientSelectionandOptionListsbelowtheclientgrid.

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Clickaselectionlistoroptionicon,dragittotheInclusions,Exclusions,orOptions labelatthetopofthecolumn,andrelease.Thelistisappliedtoallselectedclients whoseOSmatchesthatofthelist. Ifnothinghappenswhenyoureleasetheicon,verifythefollowing:

Youarehoveringoverthecorrectlisttypecolumn.Forexample,aninclude
cannotbeappliedtotheExcludecolumn.

ThelistoroptionisdefinedfortheOSoftheclient.Forexample,aWindows
selectionlistcannotbeappliedtoaLinuxclient. Thelistoroptionsupportsabackuptypeonthecalendar.Forexample,an excludecannotbeappliedtoaschedulewhosecalendarcontainsonlyselective backups. ClickSave. Toapplyalisttoallselectedclients,dragthelisticontotheInclusions,Exclusions, orOptionslabelatthetopofthecolumnandrelease.Thelistisappliedtoall selectedclientswhoseOSmatchesthatofthelist. Toapplyasplitselectionlistoroption Whencreatingaschedulethatincludesmultiplebackuptypes,suchasamaster andanincremental,usethesplittoapplyoneexcludelisttothemasterand anothertotheincremental,forexample. Usethisproceduretoapplydifferentselectionlistsoroptionstoeachbackuptype definedintheschedulescalendar. 1 2 3 Viewthedesiredschedule.SeeToviewormodifyanEnterprisebackupschedule onpage 170fordetails. ClickShowPerClientSelectionandOptionListsbelowtheclientgrid. ClicktheSplitselectionlistoroptionicon,dragittothedesiredInclusions, Exclusions,orOptionsfieldorcolumn,andrelease.TheCreateSplitwindow launches. Dragaselectionoroptionlistsicontoabackuptypeandreleasetoapply.Thelist displaysonthebackup.Repeattomodifyeachbackuptypeasdesired. ClickSave. Splitdisplaysintheclientgridindicatingtheclientstowhichthesplithasbeen applied. ClickSave.

4 5

4 5 6 7

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ToexecuteanEnterprisebackupscheduleimmediately 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 3 ClicktheSchedulestab. SelectthedesiredscheduleinthelistandclickRunNow.

Theschedulemustbeenabledtoexecute.Ayellowlightbulbtotheleftofthe
schedulenameindicatesthescheduleisenabled. Allbackupsscheduledtoruntodayarequeuedandexecuteassoonaspossible. SelectStatus>Presenttoviewqueuedandrunningjobs. ToviewormodifyanEnterprisebackupschedule Active(running)schedulescannotbemodified. 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 3 4 ClicktheSchedulestab. SelectthedesiredscheduleinthelistandclickView/Modify. ModifysettingsasdesiredandclickSave.Fordetails,seeTocreateanEnterprise backupscheduleonpage 167. Toviewallschedulesbymonthorday Usethisproceduretolookatallschedulesinaconsolidatedviewonareadonly calendar. 1 2 3 SelectthebackupsystemintheNavigationpaneandclickStatus. OnthesideoftheStatuspage,clicktheFutureblind. TheSchedulesCalendardisplaysamonthlyviewofscheduledbackups.

Clickthearrowsatthetopofthepagetoscrolltoanothermonth. Hoveroveracoloredbackupinstancetoseedetailsabouttheschedule. Foradailyview,clickadaytozoomin.Clickthearrowsatthetopofthepage

toscrolltoanotherday.Toexittheday,clickReturntoMonthView.

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TocopyanEnterprisebackupschedule 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 3 4 5 6 7 ClicktheSchedulestab. SelectthedesiredscheduleinthelistandclickCopy. AnewschedulecalledCopyof<existingschedulename>displaysinthelist. SelectthecopyinthelistandclickView/Modify. Modifytheschedulenameandothersettingsasdesired. Formoreinformation,seeTocreateanEnterprisebackupscheduleonpage 167. ClickSave. SelectRenametosavetheschedulewiththenewname. ToenableordisableanEnterprisebackupschedule Aschedulemustbeenabledforitsbackupstoexecute. 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 3 ClicktheSchedulestab. SelectthedesiredscheduleinthelistandclickEnable/Disable.

Iftheschedulewasdisabled,itisnowenabledandyouseeayellowlightbulb
totheleftoftheschedulename. Iftheschedulewasenabled,itisnowdisabledandyouseeagraylightbulbto theleftoftheschedulename. TodeleteanEnterprisebackupschedule 1 SelectthebackupsystemintheNavigationpaneandclickBackup. Note:Thebluesystemicondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 3 ClicktheSchedulestab. SelectthedesiredscheduleinthelistandclickDelete.

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ProtectingNASdevices
TobackupdatastoredonaNASdevice,itisbesttocreateNASstorageinthe backupsystem.Dataisthenbackedupthroughthenetworkconnection,asifit wereanotherinternaldirectoryorvolume.Dataistransferredmorequicklythan iftheNASismountedononeofthesystemsclients.Oncestoragehasbeen created,theNASisseenasaregularclientofthebackupsystem. WhenyoumounttheNAStothebackupsystem,openfilesdonotgetbackedup. Forthisreason,NASbackupsshouldbescheduledtorunwhenfileactivityisatits lowestlevel. Permissionsofthefilesasseenwhenmappedtothesystemwillnotbeexactlythe sameasthoseontheNAS. ToprotectaNASdevice 1 2 3 AddNASstoragetothebackupsystem.SeeToprotectdatastoredonaNASon page 97fordetails. AfterNASstorageisadded,refreshtheleftNavigationpanetoseethenewNAS client. CreateabackupscheduleorrunaonetimebackupfortheNASclientusingthe Computerbackupsubsystem.SeeWorkingwiththeComputerbackup subsystemonpage 139fordetails. Note:EnterprisebackupsarenotsupportedforNASclients.Whenyouenterthe Enterprisebackupsubsystem,anyNASclientsaredisabledintheNavigationpane. Master,differential,andselectivebackupsaresupportedforNASclients.Backups startattheNASmountpoint.Therefore,itisnotnecessarytoapplyexclusionslists tokeepfilesinothersystemdirectoriesfrombeingincludedintheNASbackup. ForinformationonrestoringNASbackups,seetheRestorechapter.

Workingwithclientaliases
Youcancreatealiasesforasingleclientinordertohavemultiplebackup strategies.Byaddingmultiplealiasclients,youcanconfigureseparateand radicallydifferentschedulesforthesameclient. Note:Makesureyouareusingthe7.2agentorhigherwhenworkingwithclient aliases.

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Usingaliases,youcanbreakapartlargedatastores,decreasingthetimerequired toperformthebackup,andreducingthenetworktrafficcausedbylargebackup transfers.Thisalsoallowsyoutheabilitytosee,ataglance,whatthesystemis backingupbecausethedatastoresarebrokenapartandyoucanviewthem separately. Youcanalsohavetwoormoremastersthatyoucanrunatdifferenttimes. Normally,amastercannotgetpurgeduntilanewmasteriscreated.Separatinga largemasterintosmallermastersandlettingthemrunatdifferenttimesincreases theavailablespacebyallowingseparatepurging. Therearespecialconsiderationswhendeterminingwhethertoincludeorexclude thesystemstatewhenrunningabackup,creatingabackupschedule,orcreating aselectionlist.SeeNoteaboutexcludingthesystemstateforclientaliaseson page 175formoreinformation. Tocreatealiasesforasingleclient Therearethreestepsinvolvedincreatingaliasesforaclient:

Creatingthealiasname Addingitasaclient Creatingselectionlists

1 2 3 4 5 Makesureyouareusingthe7.2agentorhigher. EnsurethattheclientisaddedasaprotectedclienttotheUnitrendsdevice. Tocreatealiasnamesfromthehost GotoSettings>Clients,Networking,andNotifications>Networks>Hosts. Clickontheclientnameinthetable. TypeanameintheAliasNamefield. Note:Donotenterspacesinthename.Youarelimitedto15characters.Itis recommendedthatyouwritedownthealiasnamesoyoucanentertheexact namewhenyouadditasanewclient. 6 ClickAdd.YouseethealiasnameintheAliasListarea. Note:ToremoveanaliasnamefromtheAliasListarea,clickonthealiasnameand clickRemove.ToremoveallaliasnamesfromtheAliasListarea,clickRemoveAll. 7 8 Repeattoaddmorealiasnames,ifnecessary. ClickConfirm.Youseeamessagethatthehostentrywassuccessfulorfailed.

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Toaddthealiasnameasaclient 9 GotoSettings>Clients,Networking,andNotifications>Clients. 10 ClickAddClient.YouseetheAddClientscreen. 11 SelecttheComputerTypefromthedropdownlist. 12 UncheckEstablishtrustintheAuthenticationarea. 13 UncheckAutomaticallycreateabackupscheduleforthiscomputerandapplyit immediatelyintheOptionsarea. 14 EnteroneofyournewaliasnamesintheComputerNamefield. Note:ThereisnoneedtoaddanIPaddress,sincethisdefaultstoinformationfrom thehostpage. 15 ClickSetup.Youseeaprocessingmessage,thenaReloadNavigationwindow describingthatyouneedtorefreshthesystem. 16 ClickYes,reloadtheSystemorNo,reloadtheSystemlater. Afteryoureloadthesystem,thenewaliasnamedisplaysintheNavigationpane inthelistofclientsprotectedbythesystem. Tocreateselectionlists 17 Nowthatyouhavesetupaclientalias,youcandifferentiatethebackupswith selectionlists. Forexample,youhaveahostthathaslargedirectoriesinaC:driveandaD:drive. Youcreateaclientaliasofthehost.Youcannowcreateaselectionlisttoexclude driveC:fromtheclientaliasandanotherselectionlisttoexcludedriveD:fromthe host.Thisway,youhavesplitthelargedirectoriesbetweentwodifferentclients. Atthispoint,youcancreatedifferentmasterschedulesforthehostandtheclient aliasandrunbackupsseparately. SeeNoteaboutexcludingthesystemstateforclientaliasesonpage 175for informationaboutexcludingorexcludingthesystemstatewhencreatinga selectionlist,runningabackup,orcreatingabackupschedule. Formoreinformation,see:

TospecifyincludesforMaster,Differential,andIncrementalbackupson
page 143 TospecifyincludesfortheSelectivebackuptypeonpage 144 Tospecifyexcludesonpage 144 TospecifyanincludeandexcludeforWindowsclientsonpage 145

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Noteaboutexcludingthesystemstateforclientaliases
Whenyourunabackup,createabackupschedule,orcreateaselectionlist,you havetheoptiontocheckanExcludeSystemStatecheckboxtobackupdataand notincludeOSprotection.Ifyouarebackingupanaliasedclient,youmustdecide whethertoincludeorexcludethesystemstate.Keepthefollowinginmind:

DONOTEXCLUDEthesystemstateontheclientthatcontainstheoperating
systemvolumes(thisistypicallytheC:volume). ForallotherclientaliasesthatdonotincludetheOSvolume,doNOTinclude thesystemstate. Onlyoneclientaliascanincludethesystemstate. TherestorefailsifthesystemstateisnotincludedintheOSvolumeandifthe systemstateisincludedintheclientaliasesthatdonotincludetheOSvolume.

Viewingbackups
Tocheckthestatusofbackups,youcanviewrunningjobsasdescribedin Monitoringrunningjobsonpage 182,orviewcompletedjobsasdescribedin theseprocedures:

Toviewbackupscompletedinthelast7days Toviewbackupsbymonth Toviewbackupdetails Tofindfilesinbackups Tobrowsethecontentsofabackup Forreplicatedbackups,seeViewingreplicatedbackupsonpage 282. Note:Ifyourbackupsystemisreplicatingtoatarget,besureyouarenotworking inReplicationView.Thisviewdisplaysreplicatedbackupsonthetargetsystem ratherthanonesstoredonthelocalbackupsystem. Toviewbackupscompletedinthelast7days 1 SelectthebackupsystemintheNavigationpaneandclickStatus. Note:Theblueservericondisplaystotheleftofeachbackupsysteminthe Navigationpane. 2 3 SelectthePast(HistoricalStatus)blind. TheSystemStatuspagedisplaysasnapshotofbackupsforeachprotectedclient overthelast7days.Failuresarered,warningsyellow,andsuccessgreen.

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HoveroveranysquareintheBackup:7DaySnapshotcalendarforabackup summaryofagivenclientandday. 4 SelecttheBackup:Last7Daystabbelowforalistofcompletedbackupjobs.

Clickanycolumnheadtochangethesortorder. Tofilterbyclient,selecttheclientintheleftNavigationpane. DoubleclickabackuptoviewadditionaldetailsontheBackupInformation

page.SeeBackupInformationpageonpage 177formoreinformation. Toviewbackupsbymonth 1 SelectaclientintheNavigationpaneandclickStatus. Tip:Forvirtualmachineson7.1andlatersystems,youcanfilterfurtherby selectingaVM.TodisplayVMsundertheHyperVclientorESXserver,clickthe GeariconatthebottomoftheNavigationpane,checkShowVirtualMachinesin NavigationTree,andclickConfirm. 2 3 SelectthePast(HistoricalStatus)blind. TheComputerStatuspagedisplaysasnapshotofbackupscompletedforthisclient duringthecurrentmonth.Failuresarered,warningsyellow,andsuccessgreen.

Hoveroveranysquareinthemonthlycalendarforabackupsummaryofa
4 givenday. Clickthescrollarrowsabovetoviewanothermonth. SelecttheBackup:Monthtabbelowforalistofcompletedbackupjobs.

Clickanycolumnheadtochangethesortorder. DoubleclickabackuptoviewadditionaldetailsontheBackupInformation
page.SeeBackupInformationpageonpage 177formoreinformation. Toviewbackupdetails 1 SelectaclientintheNavigationpaneandclickStatus. Tip:Forvirtualmachineson7.1andlatersystems,youcanfilterfurtherby selectingaVM.TodisplayVMsundertheHyperVclientorESXserver,clickthe GeariconatthebottomoftheNavigationpane,checkShowVirtualMachinesin NavigationTree,andclickConfirm. 2 3 4 SelectthePast(HistoricalStatus)blind. UndertheBackup:MonthorBackup:Last7Daystab,clickthedesiredbackup. DetailsdisplayontheBackupInformationpage.

Clickanycolumnheadtochangethesortorder.
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 DoubleclickabackuptoviewadditionaldetailsontheBackupInformation
page.SeeBackupInformationpagebelowformoreinformation.

BackupInformationpage
ItemsontheBackupInformationpagearedescribedhere.Notethatsomeitems displayforspecificapplicationbackupsonly.
Category Application Description Application version. For example, VMware, Hyper-V 2008 R2, SQLServer 2008, Exchange 2010, SharePoint 2010, or Oracle 11. Does not display for file-level backups. Unique ID assigned to the backup. Average backup speed, in bytes per minute. Applies to Hyper-V only. Indicates whether the VM is configured in a cluster. Indicates whether the backup job completed. Displays for application backups only.

Backup ID BytesPerMinute Cluster

Complete Database

For VMware or Hyper-V, contains the VM name. For Exchange, contains the database or storage
group name.

For SQL, contains the database name. For Oracle, contains the instance name.
Date Device Date and time the backup started. Device where the backup is stored. Default is D2DBackups. Indicates whether metadata is contained in the backup. Metadata is required for Windows Instant Recovery. Name of the backup system.

DiskMetadata

System

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Category Elapsed Time

Description Duration of the backup job in hh:mm:ss format (hours, minutes, seconds). Duration of the backup job, in seconds. Indicates whether this backup is encrypted. Number of files contained in the backup. Average number of files backed up per minute. Applies to Hyper-V only. Virtual machine ID. Displays for application backups, except for Exchange and Oracle.

ElapsedTimeRaw Encrypted Files FilesPerMinute GUID Instance

For VMware, name of the vCenter or ESX server

hosting the guest VM. server.

For Hyper-V, name of the guest VM. For SQL, name of the client running the SQL For SharePoint, instance is Farm.
Instance ID Displays for application backups only. ID associated with the instance. Indicates whether this is the most recent backup of this type for this client. Name of the client whose data was backed up. Name of the associated parent backup. Command issued by the backup system to run this job. Indicates whether this is a replicated backup.

Last

Name Parent Raw Command

Replicated

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Category Result (Operation)

Description Status of the backup job: success, warning, or failure. Status of the verify: success, failure, or none (if no verify was performed). Backup size, in megabytes. For replicated backups only, size of the sync object. Indicates how much data was replicated. Indicates whether this backup was synthesized. Synthetic backups are initiated automatically by the system. For clients protected with the incremental forever strategy, synthetic system-side masters and/or differentials are created periodically. Synthetic masters and differentials may also be created for archiving and legacy vaulting, as incrementals are not archived or vaulted directly. For more information, see KB980. Indicates whether this is a backup of a VMware template. Backup type. File-level backup types include full/master, differential, incremental, selective, and bare metal. Application backup types vary by application. Application name is included in the backup type name (for example, Exchange Full). Messages logged during backup. Click to restore files. Applies to file-level backups and the following application backups: VMware, Hyper-V, and Oracle. Applies to Exchange only. Click to restore items using Kroll.

Result (Verify)

Size (MB) SyncSize

Synthesized

Template

Type

Raw Output Restore Files

Restore Items

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Category Restore

Description Applies to application backups only. Click for nongranular restore of the backup. To restore the entire application to a specific point in time, use the main Restore menu instead. See Basicstepsfor restoringbackupsonpage 323. Click to delete the backup and any associated dependent backups. Click to exit the Backup Information page.

Delete Backup

Cancel

Tofindfilesinbackups Usethisproceduretosearchforfilesinaclientsbackuphistory. 1 2 3 ClickStatusonthemainmenu. SelectaclientintheNavigationpaneandclickShowSearchOptionsabovethe calendar. Entersearchcriteria.Searchbyname,date,size,oranycombination.

NameTosearchbyname,checktheNameboxandentertext.Forquickest
search,includetheentirepath.Wildcards,suchas*and?,canbeusedin thefilename. An*representsanynumberofcharactersbeforeoraftertheenteredtext. Forexample,*.docreturnsallfilesendingwiththe.docextensionandauto* returnsallfilesstartingwithauto. A?representsjustonecharacter.Forexample,ifthereareanumberoffiles namedfile1,file2throughfile12,file13,file?returnsfile1throughfile9and file??returnsallthefilesuptofile13. Searchesthatfullyspelloutthepathandfilenamecanbeexecutedquickly.The useofwildcardswillincreasethetimerequiredtoreturntheresultsasthe searchmustgothrougheveryfileinthebackuptolocatethematch.

RegularExpressionCheckthisboxtosearchusingregularexpressions.
Regularexpressionsareusedtosymbolicallyrepresentpatternsthatcanoccur intext.Likewildcards,certaincharactershavespecialmeaningwhenspecifying thetextthatcanmatchtheregularexpression.Thesyntaxofregular expressionsismorecomplexandpowerfulthanwildcards.Thistechniqueonly

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needstobeusedifwildcardsaretoolimitedtoconstructasufficientlyprecise searchpattern.Somegoodreferencesabouttheuseofregularexpressionscan befoundintheonlineencyclopedia,Wikipedia. Field IgnoreCase Date Size(KB) Include Exclude Description
Check this box to search for filenames regardless of case. Check this box to search for files modified within a certain time frame. Calendar icons are provided to assist with date selection. Check this box and enter a range in kilobytes to narrow the search by file size. Select to return files that meet the search criteria you entered. This is the default setting. Select to return all files other than ones that meet the search criteria you entered. Entered criteria is used to exclude files from search results.

4 5

ClickSearch. FilesmatchingthespecifiedcriteriadisplaybelowontheSearch:FileResultstab. Doubleclickafiletoviewmoredetails.

Todeletethisbackupandanyassociateddependentbackups,clickDelete
Backup.

ToexittheBackupInformationpage,clickCancel. Torestore,proceedtothenextstep.
6 Torestorefromthisbackup,clickRestoreFilesandsetrestoreoptions,thenclick Restore.

Bydefault,thefileyouselectedaboveinStep5istheonlyitemselectedfor

restore.Toaddfiles,browsetheFileSelectionListintheRestorefromBackup ofClientpaneandselectfiles,folders,andvolumestoadd.Toexpandavolume orfolder,clickthearrowtoitsleft.Filesandfolderscanbeviewedintheir defaultorshortformatbyselectingtheappropriateradiobuttonnexttoFile View. ClickShowAdvancedFileSelectiontoselectfilesbydraganddrop. ChangetheFileExclusionoptionsortheAdvancedExecutionoptionsas desired.Fordetails,seeRestorefileexclusionoptionsonpage 325and Advancedexecutionoptionsforrestoreonpage 325.
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Tobrowsethecontentsofabackup 1 2 3 4 5 6 SelectaclientorapplicationintheNavigationpane. SelectReports>Backups. LocatethedesiredbackupontheBackupsReport.Ifnecessary,selectanewdate rangefromthedropdownatthebottomofthepagetodisplaymorebackups. Selectthedesiredbackupinthegridbyclickingthatrow. IntheReportEntrywindow,clickDetailsforalistofitemscontainedinthebackup. ClickClosetoexittheDetailswindow.

Monitoringrunningjobs
Toviewandmanagequeuedandrunningbackupjobs 1 SelectthebackupsystemorclientintheNavigationpaneandclickStatus. Selectingtheclientdisplaysonlyjobsrunforthatclient.Selectingthebackup systemdisplaysallqueuedandrunningjobs. 2 OnthesideoftheStatuspage,clickthePresentblind. OnthePresentpage,allqueuedandrunningbackupsfortheselectedsystemor clientdisplay.Thefollowinginformationisgivenforeachjob: Backupstatusesareclassifiedasfollows:
Field ID Client DB/VM Job Type Status Job Comment Description Backup ID The client for which the job is executing. Shows the virtual machine or application instance, if applicable. The type of job. The real-time status of a task is displayed in the Status column. Backup performance and progress can be monitored in the Job Comment column.

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Field Successful

Description This signifies that all the files have been backed up successfully.

Warning: This may signify an incomplete backup. Files open at the time of backup or ones that do not have the right permissions do not get backed up. All the other files back up successfully. If less than 0.01% of the total number of files fail to backup, the status is reported as success.
Failed This signifies that the backup failed for some reason. The failure can be viewed by clicking on Detail. If more than 0.01% of the total number of files fail to backup, the job fails. This signifies an unexpected abort of the backup process. The cause can be seen by clicking on Detail. This status is seen when a user terminates a backup process.

Proc Aborted

Cancelled

Whenarowisselectedinthetable,detailsconcerningthatjobdisplaynearthe bottomofthepage.Detailsincludethenameofthejob,thejobID,thejobtype, theclient,thedevice,thestatusofthejob,andthecomment. Atthebottomofthepageareasetofcontrols:

Control
Auto Refresh

Description
Check this box to refresh the page every n seconds, where n is the number entered. The number of seconds between automatic refreshes if the Auto Refresh box is checked. This button toggles starting and stopping the Tasker process, which manages jobs. If there are any modifications to the backup systems configuration settings, Tasker must be stopped and re-started for changes to take effect. To access Tasker, click the Advanced Options checkbox. Click to manually refresh the page.

Refresh Interval Advanced Options > Stop Tasker/Start Tasker

Refresh Now

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Control
Suspend/ Resume Terminate Close Multi-job selection

Description
Select a job in the list and click this button to suspend an active job(s) or to resume a suspended job(s). Click this button to terminate a selected job(s). Click to close this view and return to the Past page. Use Shift+Click to select contiguous rows. Use Ctrl+Click to select non-contiguous row. For best results, disable auto-refresh before acting on multiple jobs. Once the action is complete, click Refresh Now or check AutoRefresh to see job statuses.

Standardrestoreprocedures
Toaccessthestandard,nontimebasedrestoreinterface,selectStatuslocatedon theMainmenuoftheadministratorinterface.TheStatusinterfacealsoprovides alistofallbackupsforaparticularsystem.Torestoreabackup,thebackupmust beselectedfromthelistofavailablebackupsundertheBackup:Last7Daystab.If aclientisselectedintheleftnavigationpane,tabsdisplayingbackupsfortheLast 7Daysandforthemonthwillbepresent.Whenviewingthestatusofaclient, scrollthecalendarbacktofindbackupscapturedinmonthspriortothecurrent month. Whenabackupisselected,aninformationpageispresentedwhichprovides detailsofthebackup.Fromthispage,therestoreoperationcanbeinitiated. Backupscanalsobedeletedfromthispage.Whenyoudeleteamasterbackup, anyassociateddifferentialandincrementalbackupsarealsodeleted. WhenanApplicationtypebackupisdeleted,allbackupsinthegroupassociated withtheapplicationbackupwillalsobedeleted. Onceallthesettingshavebeenmade,clickRestoreatthelowerrightcornerofthe windowtostarttherestoreprocess.Apopupdialogwilldisplaythestatusofthe restoreprocess.Tocancelthejob,clickCancelOperation.

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WorkingwiththeBackupBrowser
UsetheBackupBrowsertoviewandmanageastoragedevicesbackups. Toviewbackupsstoredonadevice 1 SelectSettings>StorageandRetention>BackupBrowser. Thesystemsbackupdevicesdisplayinthetoppane.Thedefaultstoragetargetis namedInternal,butifothertargetshavebeenadded,theyalsodisplay.See Aboutstorageconfigurationonpage 91. Note:Bydefault,theInternaltargetincludesthedefaultdevice,D2DBackups. DevicesmaybemodifiedinSettings>StorageandRetention>BackupDevices. 2 Selectabackupdeviceintheupperpane. Allbackupsstoredonthatdevicedisplayinthelowerpane.Ifdesired,clickRefresh toupdatethelist. 3 Toviewfinerdetailforaparticularbackup,selectitscheckbox,thenclickBackup Information. Todeletebackupsfromadevice Whenyoudeleteabackup,itislogicallydeletedandyoucannolongeraccessit. However,theamountofavailablestoragewillnotimmediatelyincreaseandmight notincreaseatall.Thebackupsphysicalblocksareremovedwhenthesystem performsaperiodicpurge.Fordeduplicatedsystems,agivenblockmightbe referencedbyseveralbackups,andunlessallofthesebackupsaredeleted,the blockisnotpurged,andyouravailablestoragespacedoesnotincrease. Caution:Thisprocedurepermanentlydeletesbackupsfromthesystem.Onceyou clickConfirm,youcannotstoptheprocess.Anyselectedbackupsanddependent backupsaredeletedfromthesystem.Forexample,deletingamasterdeletesany associatedincrementalanddifferentialbackupsinthatset.Ifanybackupsthatare settolegalholdareselectedfordeletion,awarningdisplaysaskingifyoureally wanttodeletethosebackups.Anentryintheauditlogiscreatedanytimea backupthatwassettolegalholdisdeleted. 1 2 SelectSettings>StorageandRetention>BackupBrowser. Selectabackupdeviceintheupperpane. Allbackupsstoredonthatdevicedisplayinthelowerpane.Ifdesired,click Refreshtoupdatethelist. 3 Chooseoneormorebackupsbycheckingthedesiredboxes.
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Toselectall,checktheboxinthetitlebar.Clickagaintodeselectall. 4 SelectDeleteBackup,thenConfirm. Tosetalegalholdonabackup 1 2 SelectSettings>StorageandRetention>BackupBrowser. Selectabackupdeviceintheupperpane. Allbackupsstoredonthatdevicedisplayinthelowerpane.Ifdesired,click Refreshtoupdatethelist. 3 4 Chooseabackupbycheckingthedesiredbox.Onlyonebackupmaybeplacedon legalholdatatime. SelectLegalHoldSettings. Foraselectedbackup,allbackupsinitssetaredisplayed.Forexample,ifyou selectedanincremental,allincrementalsandtheirparentmasterareselected. 5 Dooneofthefollowing:

Tosetalegalholdononlythebackupslistedbelow,adjusttheLegalHold
SettingsForIndividualBackupsontheleft. Tosetoverallretentionandlegalholdsettingsforaclient,virtualmachine,or database,adjusttheRetentionSettingsforyourclientontheright.Theseare thesamesettingsyoucansetinSettings>StorageandRetention>Backup Retention. Thesettingsthatareineffectfortheselectedbackupsarehighlighted.Iflegalhold isconfiguredfortheclientandyousetdifferentlegalholdsettingsforabackupof thatclient,thelargerlegalholdsettingtakesprecedence. 6 ClickConfirm. Note:Informationaboutbackupsthathavebeenplacedonlegalholdcanbefound intheLegalHoldreport.SeeLegalHoldBackupsReportonpage 355fordetails.

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Chapter5 Archiving
TheUnitrendsarchivingfeatureenableslongtermstorageofdatatomany differenttypesofremovablemedia.Archivingtoexternalmediaprovidesdata protectionbyretainingolderbackupsandbyofferingthesafetyofoffsitestorage. Seethefollowingtopicsfordetails:

Archivingbasicsonpage 187 Aboutarchivemediaonpage 190 Managingarchivemediaonpage 195 Archivingbackupsonpage 200 Viewingandrestoringarchivesonpage 217 Removingandimportingarchivesetsonpage 230 Stoppingandstartingthearchiveprocessonpage 234 Archivetotapesetuponpage 234

Archivingbasics
Howdoesarchivingwork?
Archivingisdifferentthanbackingup
Backingupisnotthesameasarchiving.Backupstakeperiodicimagesofthedata, whichareretainedforashorteramountoftime.Asadditionaldataisbackedup, olderdataisremovedasneededtomakeroom.Thisprotectsdataasitchanges onaregularbasis.Theprimaryfunctionofarchivesislongtermretentionthatis takenoffsite.Archivesaretakenfrombackupsandarerestoredtobackups.You canarchiveonetimeorcreateanarchiveschedule.
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Ifanarchiveisrestored,itrestorestothebackupsystem.Thisiscalledanarchive restoreandisexplainedinthischapter.Youmustthenrestorethebackupusing thebackuprestore(SeetheRestorechapterfordetails.) Whenyouperformanarchive,youdonotselectspecific,individualfilesto archive;youspecifytheparametersofthebackupsthatyouwanttoarchive.

Purging,removing,andimportingarchivesets
Archivescanbepurgedfromthemediatomakeroomfornewones.Topurgeolder archives,usethepurgeandretentionsettingswhenyouscheduleorrunan archive.Theresultingarchivesarepurgedautomaticallybasedontheseattributes. Eachtimeanarchiveruns,thesystempurgesanyeligiblearchivesonthemedia. (SeethePurgeandRetentionsettingsinArchivesettingsonpage 203.)Howor whetheryousetuppurgingisdeterminedbyyourorganizationslegaland businessdataretentionrequirements.Oncearchiveshavebeenpurgedfromthe media,theycannolongerberetrieved.Thisisapermanentremoval. Anyexistingarchivesarealsopurgedwhenyoupreparearchivemedia.Themedia isformattedandthefilesaregone.(SeeTopreparearchivedrivesonpage 197.) Purgingisdifferentthanremovingarchivesetinformation.Whenanarchiveruns, anarchiveofeachbackupiswrittentothemedia,alongwithsetinformation describingthedata.Thissetinformationisalsostoredonthebackupsystemitself andisusedtolocatethedataduringanarchiverestore.Whenarchivedatais purged,itcannotberetrieved.Whenyouremoveanarchivesetbyselecting RemovesetintheArchiveSetInformationwindow,youremovetheset informationfromtheUnitrendssystem,butthedataremainsonthearchive media.

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Therefore,ifyouremovethearchiveset,youhavetheoptiontoimporttheset informationfromthemediaifnecessary.Youcanalsoimportanarchivesetfrom anothersystem,ifthearchivesetisnotencrypted.Ifthearchivesetisencrypted, youmustperformadisasterrecoverysinceeachsystemhasauniquesetof encryptionkeys.

Typesofarchives
Youcancreate:

AnOndemandarchiveonpage 211forperformingaonetimearchive
(usingtheArchiveNowselectiononthemainArchivescreen). Archiveschedulesonpage 213forperformingscheduledarchiveoperations (usingtheScheduleArchiveselectiononthemainArchivescreen).

OptionsonthemainArchivescreen
Archive Screen Option/Button Status Allows you to...

View the status of archives (at the archive set, client, and archived backup levels). Also gives you the option to perform an archive restore. Run an on-demand (one-time) archive. Set up schedules for archiving. You can also view, modify, delete, and enable/disable schedules. Manage archive media, such as preparing the media for archiving, viewing connected media (including tape location and barcode information for tape media), mounting/unmounting media, and preparing drives for off-site storage. Change archive settings, such as starting/stopping an archive, checking for legacy archive schedules, and viewing/modifying the settings for configurable media.

Archive Now Schedule Archive

Media

Settings

Archiving

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Generalarchivingsteps
Thefollowingtableoutlinesthegeneralstepsforarchiving:
Step Managing archive media Description The archive process includes pre-archive and post-archive procedures for managing the media:

Confirming the media type by viewing the connected

Archiving

media. If using tapes with barcodes, this includes viewing the tape library to determine tape locations. Preparing the archive drives (purging existing data and formatting the drive). Mounting or unmounting the media (to prepare to write to it or to remove it). Removing archive drives for off-site storage and also adding a drive to a multi-drive system if you require more space. Viewing archives.

Archiving includes selecting your archive settings (including date range settings), and performing a one-time archive or setting up an archive schedule. You can also remove or import archive sets. (You can import an archive set from another system, as long as it has not been encrypted. If the archive set has been encrypted, you must perform a disaster recovery procedure.) Restoring the archives from the archive media to the system as backups. Stopping the archive process, if needed, and restarting it.

Restoring

Stopping/starting the archive process

Aboutarchivemedia
ThelistofsupportedarchivemediaincludesWesternDigitalandSeagatehard drives,eSATAandUSBdevices,andtapedrives.Itmaybepossibletouseother manufacturersmedia,butitsnotguaranteedtowork.Alldisksserialnumbers mustbeuniquewithinasetforarchivingtofunctionproperly.

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Determiningthetypeofmediatouseisoneofthefirststepsinpreparingto archivedata.Afterdecidingonthemediatype,makecertainithasbeenproperly installedandconfiguredaccordingtothemanufacturersinstallationinstructions. Inaddition,confirmthatthemediaisaccessibleandavailableforarchivingprior toinitiatingarchiveoperations.

Archivemediatypes
Thefollowingtypesofarchivemediaaresupported: Recoveryarchiveunit eSATAorUSBdevice Tapedrives&autoloadersystems(D2D2T) Externalstoragedevices Singlediskarchive(SDA)media Multidiskarchiveunit(MDA) NotallmediatypesaresupportedoneveryUnitrendssystem.Foralookatwhich mediatypesyoursystemsupports,seetheUnitrendsCompatibilityand InteroperabilityMatrix. Note:Youcannotarchivetoopticalmedia(CDorDVD),butyoucanarchivetoa harddiskandthenconvertittoopticalmedia.

Recoveryarchiveunit
TherecoveryarchiveunitisbasedonfoureSATAconnecteddrivesinasingle enclosure.Theunitmaybeattachedtoasinglebackupsystemortomultiple systemssimultaneously.Thisconfigurationallowsarchivingtooccurfromoneor moresystems.Therecoveryarchiveunitisattachedtoabackupsystemusingan eSATAcable. Benefitsoftherecoveryarchiveunitinclude:

Supportfor3.5SATAharddiskdrives,upto4TB HotswapcapabilityforrapidmultiHDDsaccessandexchange
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 SupportforeSATAtransferspeedupto3Gbps
Whiletherecoveryarchivesolutionoffersmanybenefits,thefollowing restrictionsandlimitationsalsoapply:

Alldriveswithintherecoveryarchiveunitthatareattachedtoasinglesystem
musthaveequalcapacity.Drivesmaybeofvaryingcapacityiftheyareattached todifferentsystems. Alldriveswithintherecoveryarchiveunitthatareattachedtoasinglesystem aretreatedasonelogicalvolume.Dataiswrittenacrossalldrivesinthelogical volume.Onceyouarchivetoalogicalvolume,thesedrivesmustbetreatedas asingleentity.Removingadrivefromthelogicalvolumecorruptsarchived data. Datathathasbeenarchivedon3Warecannotberestoredviatherecovery archiveunit. Caution:Besuretounmounttherecoveryarchiveunitbeforedetachingitfromthe backupsystemorbeforepoweringitoffwhileattachedtothesystem.Failureto unmounttheunitproperlymayresultindatacorruption.

eSATAorUSBdevice
Externaldockingunitsmaybeusedtoprovidearchivingcapabilityforselect Unitrendssystems.Asinglediskdeviceisinsertedintothedockingunitandthe dockingunitisconnectedtothesystemusinganeSATAorUSBcable.Features include:

Supports3.5SATAharddiskdrives,upto4TB HotswapcapabilityforrapidmultiHDDsaccessandexchange SupportseSATAtransferspeedupto3Gbps Compactdockingstationdesignmaximizesheatdissipationandexhaust Thedockingunitusesa12VDCpoweradapter Note:YoucanuseUSBdrivesonVMwareUEBsystems(seeKB1443fordetails). YoucanuseeSATAonallothersystemsandVMwareUEBsystems.(Tapearchiving isnotsupportedonUEBsrunningonanESXiversion5.0orabove,dueto limitationsinVMware.) AdditionalconsiderationsforUSBdevices Unitrendssupportsavarietyof2.0compliantUSBdockingunits.Notethe followingwhenarchivingtoaUSBdevice:

Theusablesizeofagivendrivevariesbydisksizeanddocktype. Fordisksupto2TB,usablesizeisequaltoactualdisksizeregardlessofthedock
type.

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 Fordiskslargerthan2TB,usablesizemaynotmatchtheactualdisksize.For
detailsbydocktype,seeKB1443.

Tapedrives&autoloadersystems(D2D2T)
InordertousetheD2D2Tsystem,itmustbeconfiguredforusewiththeUnitrends system.Becausevarioustapedrivesandautoloadersbehaveindifferentways,the Unitrendssystemisdesignedwithconfigurationoptionsthatmaintain compatibilityacrossarangeofproducts.Fordetailedinstructionsontheproper setupanduseoftapedevicesforarchiving,seeArchivetotapesetupon page 234. Priortorunningondemandorscheduledarchives,notetheseadditionaltape considerations:
Tape Consideration Purge option Description

The archive purge option is not supported because data cannot be changed on a tape without invalidating all later data on that tape. If the tape device is configured for hardware compression, it is recommended that you run archives without compression. Since the backup system doesnt have to compress the data, archives run more quickly. This may also extend the life of the tape device by allowing the system to stream data at a speed suitable for the drive. If the tape device is configured for encryption, archives are encrypted regardless of this setting. All tapes configured for the archive job are labeled as part of the archive and must be rotated as a set. All tapes must be available to restore data. See Managingtapeinventory onpage 200 for details. On tape devices that support barcodes, the system recognizes the barcode as soon as you insert the tape into the library. The system supports a mixed usage of tapes for barcodes.

Compression option

Encryption option

For multi-tape archives

Tape devices with barcodes

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Externalstoragedevices
Thefollowingexternaldevicesmaybeusedtoprovidearchivingcapabilityfor selectUnitrendssystems:

StorageAreaNetwork(SAN) NetworkAppliedStorage(NAS)
ExternalstoragedevicesmustbesetupintheStoragesubsystempriorto archiving.SeeAddingarchivestorageonpage 95. Notethefollowingarchivestoragelimitations:

ForarchivetoNAS,eachbackupsystemmustarchivetoaseparateNASshare.
HavingmorethanonebackupsystemarchivingtoagivenNASshareislikelyto causedatacorruption. ForarchivetoiSCSILUN,eachbackupsystemmustarchivetoaseparateLUN. HavingmorethanonebackupsystemarchivingtoagiveniSCSILUNislikelyto causedatacorruption. Archivalofencryptedbackupstodumbstorageisnotsupported.

Singlediskarchive(SDA)media
Thisoptionrequiresuseofasingleremovablediskforarchivingdata.Thediskis insertedintotheappropriateslotonthebackupsystem(slot5for2Uplatforms andintoslot11for3U/5Uplatforms).Oncethediskhasbeendetected,the archivingprocessautomaticallymountsandpreparesittoreceivedata.TheSDA mediaoptionisnotavailableforallsystems.Itiscompatibleonsystemswith supportforremovablediskdrives.

Multidiskarchiveunit(MDA)
The1Uexternalmultidrivearchiveunitallowsarchiveddataofupto16TB.There arefourslotsintheMDAsupportingSATAIIdrivesofupto4TBeach.Aseparate 3Warecontrollercard(9550SX4LP)isinstalledinthesystemforthesolepurpose ofattachingtheMDAtothesystem. WhentheMDAisattachedtoabackupsystemandisfullypopulated,thearchive processautomaticallyrendersittheprimaryarchivemedia.TheRAIDlevelis dependentuponthenumberofdrivesinsertedintotheunit:

1drive=RAIDsingle(jbod) 2to4drives=RAID0
ThestorageintheMDAcanonlybegrownduringsubsequentarchivejobs.Once thearchivedevicehasbeencreated(RAID)anddatahasbeenwrittentoit,the archivesetbecomesinclusive.Onlyduringthenextarchiveoperationwill
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additionaldrivesbeallowedtogrowthestorage.TheMDAandSDAarchivemedia typescannotbeusedinparallel.However,theMDAcanbeusedtorestorean archivefromaSDA.Thisfeatureisavailableonlyonsystemswithsupportfor removablediskdrives.

Managingarchivemedia
Theseproceduresassumethatthearchivedevicehasbeenproperlyinstalledand isattachedtothebackupsystemsothatthemediaisaccessibleforarchiving. Onceyouhaveconnectedthemedia,usethearchivemediasubsystem:

Toviewconnectedmedia(page 195) Toviewthetapelibraryandtapelocations(page 196) Topreparearchivedrives(page 197) Tomountorunmountmedia(page 198) Toremovearchivedrivesforoffsitestorage(page 199) Toaddadrivetoamultidrivesystem(page 212) Fordetailsonmanagingtapemedia,seeManagingtapeinventoryonpage 200.

Toviewconnectedmedia Beforeyouperformanarchive,confirmthetypeofmediathatisconnected.This isalsousefulifyouwanttodisconnectorreconnectarchivemedia. Note:Youcannotarchivetoopticalmedia(CDorDVD),butyoucanarchivetoa harddiskandthencovertittoopticalmedia. 1 2 LogintotheUnitrendssystemandselectArchive>Media. Thesystemchecksforconnectedmedia.Ifnecessary,clickrescanformedia. ConnectedmediadisplayintheArchiveMediaarea.Thesedetailsaregivenfor eachmediainstance:

Column Light bulb icon [media not prepared or already initialized] Description Gray indicates the media has not yet been prepared (see Topreparearchivedrivesonpage 197). Yellow indicates it is initialized and ready for use.

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Column Disk icon [mounted or not mounted]

Description Hover on the icon to see if this media is mounted or not mounted. For details, see Tomountor unmountmediaonpage 198. An indicator as to whether the media is idle (green check mark) or actively archiving or restoring (red X). The name of the archive media. The archive media label. An indicator as to whether the media is idle or active. The total size of the media in GB. The available space on the media in GB. Media serial number(s). For multi-drive units, e.g., the recovery archive, this may be a series of up to four serial numbers.

Media Idle indicator

Name Label Activity

Size (GB) Free (GB) Serials

Ifdesired,clickrescanformediabelowtorefreshthelist. Toviewthetapelibraryandtapelocations Thisprocedureallowsyoutoviewthecurrentstatusoftapesand,ifapplicable, thebarcodesassociatedwiththetapes.Whenarchiving,thisviewallowsyouto findtheslotlocationsforthetapesandalsoensuresthatyouhavespace.See Tapebarcodesonpage 235formoreinformation. Note:Ifyourtapedevicedoesnothaveabarcode,youcanlocatetapesmanually usingthesystemgeneratedserialnumber.SeeWhattodoifyourtapedevice doesnothaveabarcodeorastandardbarcodeformatonpage 236.

1 2

SelectArchive>Media.YouseetheconnectedmediaintheArchiveMediacenter stagearea. Ifnecessary,clickrescanformedia.

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ClickthetapemedialineintheArchiveMediacenterstagearea.Noticethatthe TapeLibrarybuttonatthebottomofthescreenisenabled. Note:Iftherearenotapelibrariesavailable,thisbuttonisdisabled. ClicktheTapeLibrarybutton.YouseetheTapeLibraryInformationscreen.

Field Status Slot Description Indicates if there is a tape in the drive (empty or full). The slot number associated with the tape. Scroll down to see additional slots, if applicable. A check-mark or X indicates if the slot is full (contains a tape) or not. Hover over the symbol for the description. The barcode number associated with the tape slot. If there is no number, the corresponding tape does not have a barcode or the system could not read the barcode. Barcodes can be up to 99 digits. For lengthier numbers, you can hover over the barcode number area to see the full number.

Tape Available?

Barcode

Clickonandoffthecolumnheadingstosortthetable,ifneeded.Clickthetriangle totherightofthecolumnheadingifyouwanttosortagain(inascendingor descendingorder). ClickClosewhenyouaredone. Topreparearchivedrives Fortherecoveryarchiveunit,eSATA,andUSBarchivedevices,itisrecommended thatyoupreparenewdrivesbeforetheyareusedforthefirsttime.Onceyouhave archivedwiththedrives,youcanpreparethemagainifdesiredtopurgeallexisting data.Theprepareoperationisonlypossibleifthemediaisunmounted. Thisprocedureassumesthatthearchivedevicehasbeenproperlyinstalledandis attachedtothebackupsystemsothatthemediaisaccessible. Note:Fortipsonsettinguptherecoveryarchive,seeRecoveryarchiveuniton page 191. Caution:Thisprocedurepurgesanyexistingdataandformatsthedrive.

Ifnecessary,insertanewdrive(s)intothearchivedevice.
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LogintotheUnitrendssystemandselectArchive>Media. Thesystemchecksforconnectedarchivemedia.Torefresh,clickrescanfor media. ConnectedmediadisplayintheArchiveMediaarea.Fordetails,seeToview connectedmediaonpage 195.

3 4

SelectthemediaintheArchiveMediaarea.AMediaLabelfielddisplaysatthe bottomofthescreen. Enteramedialabelforthisdriveorgroupofdrives. Labelsmaybeamaximumof12alphanumericcharactersandmayincludean underscore.Useadescriptivelabelingsystemsoyoucaneasilylocatethedrive(s) intheeventthatthisdataisrequiredforarestore. Formultidrivesystems,youmayloadoneormoredrives.Archivesarewritten acrossallavailabledrives.Onceyouarchivetomultipledrives,youmusthaveall drivestorestoredataasthesystemtreatsthesetasasinglelogicalvolume.See Toaddadrivetoamultidrivesystemonpage 199.

5 6

Ifthemediayouselectedistape,youseeanadditionalTargetSlotsfieldbelowthe MediaLabelfield.Enterthetargetslotsforthetapeortapesyouwanttoprepare. ClickPreparebelow. Caution:Thisoptionshouldbeusedwithextremecaution.Anyexistingdatais removedfromthemedia.

ClickYestoconfirmthatyouwishtopreparethemedia. Thesystempurgesanyexistingdataandformatsthedrive(s)withtheUnitrends filesystem.Thelightbulbiconchangesfromgraytoyellow,indicatingthatthe drive(s)isnowreadyforuse. Tomountorunmountmedia Thearchiveprocessautomaticallymounts,writesto,thenunmountsthetarget media,soitisnotnecessarytomountorunmountmanuallytorunanondemand orscheduledarchivejob.Ifyouneedtomountorunmountmanually,suchasto viewarchivesetscontainedonagivenmedia,usethisprocedure.Mediamustbe unmountedbeforeremovingdrives(seeToremovearchivedrivesforoffsite storageonpage 199fordetails).

LogintotheUnitrendssystemandselectArchive>Media. Thesystemchecksforconnectedmedia.Ifnecessary,clickrescanformedia.

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ConnectedmediadisplayintheArchiveMediaarea.SeeToviewconnected mediaonpage 195fordetails. Atthebottomofthepanethereareseveralbuttons.Thesebuttonsbecomeactive orinactivedependinguponthestateofthemedia.

3 4

Selectthedesiredmedia. ClickMountorUnmountbelow. Thediskiconchangesindicatingthatthemediaisnowmounted(green)orisno longermounted(red). Toremovearchivedrivesforoffsitestorage

Verifythatmediaisnotmounted.SeeTomountorunmountmediafordetails. Normallymediaisonlymountedwhilearchivejobsarerunning. Caution:Youshouldalwayschecktobesuredrivesarenotmountedsincepulling mounteddrivescanresultindatalossandcorruption.

Pullthedrive(s)andbesureitislabeledforeasyidentification. Formultidrivesystems,archivesarestripedacrossalldrivesintheset,sobesure tostorethemtogetherasalldrivesareneededtorestoreanyarchiveddata. Ifyoupulltapeswithbarcodes,thesystemautomaticallyreadsthebarcodeswhen youloadthetapebackintothedriveforarestore.Fortapeswithoutbarcodes,you musttrackthetapesusingthesystemgeneratedserialnumber. Toaddadrivetoamultidrivesystem Formultidrivesystems,archivesarewrittenacrossallavailabledrives.Itis importanttokeepthisinmindwhendefiningyourarchivestrategy.Ifyourarchive setgrowsandyouneedtouseadditionaldrives,dooneofthefollowing:

Addoneormorenewdrivestotheexistingsetandpreparethemasdescribed
inTopreparearchivedrivesonpage 197.Preparingthedrivescreatesanew logicalvolumebutpurgesalldatafromtheoriginaldrives.Forexample,you hadbeenarchivingtotwodrives.Youaddathirddriveandprepareit. Subsequentarchivesarewrittenacrossallthreedrives,butolderarchivesthat hadbeenstoredontheoriginaltwodriveswerepurgedduringtheprepare operation. Removeexistingdrivestoretainarchiveddata,theninsertanewsetofdrives andprepare.Fordetails,seeToremovearchivedrivesforoffsitestorageon page 199andTopreparearchivedrivesonpage 197.

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Managingtapeinventory
Considerthefollowingwhenmanagingtapeinventory:

Torestorefromtapeswithoutbarcodes,archivemediamustbeloadedintothe
sameslotpositionaswhenthearchivewaswritten.

Ifyourtapeshavebarcodes,therearenospecialprocedureswhenperforming
arestore.Thesystemautomaticallyusesthebarcodeduringtherestore process.Ifyouhavemovedtapeswithbarcodestodifferentslots,thesystem readsthebarcodesanddeterminesthecorrectlocationofthetapes. Youcanconnectmorethanonetapedrive;however,thesystemonlyusesone tapedriveatatimeforarchiving.Theothertapedriveordrivesmustbe disabled.Youcanswitchbetweenthem,aslongasonlyoneofthemisactive. Formultitapearchives,alltapesconfiguredforthearchivejobmustbepresent torestoredata.Thisisthecaseevenifagivenarchivewaswrittentoonlya subsetoftheseconfiguredtapes. Alltapesconfiguredforagivenarchivejobmustberotatedasaset. Priortopullingatapewithoutabarcode,gotoArchive>Mediaandnoteits systemgeneratedserialnumber.Whenyoupullasetoftapes,besureto physicallylabeleachtapewiththemedialabel(serialnumber)andslotnumber forspeedyrecovery. Priortopullingatapewithabarcode,gotoArchive>MediaandclickTape Libraryatthebottomofthescreen.(Thisbuttonisenabledifthemediais tape.)Youcanviewslotnumbers,barcodenumbers,andotherinformation. Whenyoupullasetoftapeswithbarcodes,thesystemautomatically recognizesthebarcodeswhenyouinsertthetapesbackintothelibrary.(See Toviewthetapelibraryandtapelocationsonpage 196.) TapearchivingisnotsupportedonUEBsrunningonESXiversion5.0orabove, duetolimitationsinVMware.

Archivingbackups
Archiveyourbackupstoremovablestorageusingtheseprocedures.Youcanrun archivesondemandandsetupanarchiveschedule.Besuretoreviewthe ArchiveconsiderationsandArchivesettingssectionscarefullybeforerunning archives. Note:Whenyouperformanarchive,youdonotselectspecific,individualfilesto archive;youspecifytheparametersofthebackupsthatyouwanttoarchive. Seethefollowingfordetailsaboutarchivinginformation:

Archiveconsiderationsonpage 201helpful,generalarchiveinformation Archivesettingsonpage 203fieldleveldescriptionswhenrunningarchives

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 Recommendeddaterangestrategiesonpage 207descriptionsand
examplesofdaterangestrategies

Schedulingstrategiesfortapearchiveonpage 210specialarchiving
informationregardingtapes Ondemandarchiveonpage 211stepsforperformingaonetimearchive Archiveschedulesonpage 213stepsforperformingscheduledarchive operations

Archiveconsiderations
Considerthefollowingwhenarchivingbackups:
Archive Consideration Backup must be successful Details Only successful (green) backups are eligible for archiving. Failed (red) backups and those that ran with warnings (yellow) are not archived. You must select at least one client and backup type or one local directory to create an archive set. To archive backups successfully, the media must have adequate storage space. In addition to estimated archive size and free space on the media, the overwrite, purge, and retention settings are factors in determining space requirements for a given archive job. See the table below for descriptions of each. When archiving with the Overwrite or Purge option and adequate space is not available, the job fails immediately and no archive set is created. When archiving without the Overwrite or Purge option and adequate space is not available, archives are appended to any existing archive sets until the media is full. The resulting failed archive set contains a subset of the desired backups. Appending backups to the archive media allows a larger set of backups to be maintained on a single set of drives. However, plans should be made to rotate drives on a regular basis. This reduces the risk of data loss in the event of hardware or drive failure. An alert/trap is sent when the media is at least 70% full.

Archive set selection must be correct Adequate storage space is required

Using/not using the Overwrite or Purge option if adequate space is unavailable

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Archive Consideration What happens to subsequent sets if the backup is already archived on the media

Details If a given backup is already archived on the media, any subsequent sets do not include this backup. For example, Set1 includes Client1s newest master backup. To create Set2, an archive of last master backups is run for Client1, Client2, and Client3. Set2 contains two backups: the Client2 master and the Client3 master. The Client1 master is not included as it is already present on this media in Set1. Unitrends system metadata is archived in each set. In the event of a system failure, use this archive to restore the Unitrends system configuration, schedules, and other settings. (You will see System Metadata File listed under sets for backups and archives.) For each client in an archive schedule, incrementals are synthesized into a differential each day. This synthesis only occurs for clients that are in an archive schedule. Synthesis does not run for on-demand archives, although on-demand jobs do contain any synthetic differentials if the incremental/differential backup type is selected. On tapes devices that support barcodes, the system automatically recognizes the barcode when you insert the tape into the library. You can view the tape details and tape location. You can also designate the target slot location when performing an archive.

System metadata included in the archive

File-level incrementals are not archived directly

The barcode feature for tapes automates locating tapes and facilitates archive slot selection

Archivingreplicatedbackups
YoucanarchivereplicatedbackupstoarchivemediasuchastheRecoveryArchive Appliance,tape,NAS,oreSATAdrives.Theprocessissimilartoarchiveprocedures onasourceUnitrendssystem.Afterconnectingyourarchivemediatothe replicationtarget,clicktheGeariconatthebottomoftheNavigationpane,check ShowReplicationViewintheNavigationtree,andclickConfirm.Thenselectthe sourceintheNavigationpane.WheninReplicationView,followstandardarchive procedures.

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Archivesettings
Eachtimeanondemandorscheduledarchiveruns,anarchivesetiscreated containingbackupsthatfitthespecifiedcriteria.Thesettingsyouchoose determinewhichbackupsarearchived,theattributesofthearchivescreatedin thisrun,andhowanyexistingarchivesonthemediaarehandled. Thefollowingtablesprovidesarchivesettingdetailsthatyouenterwhenyou performaonetimearchiveorsetuparchiveschedules.

Ondemandarchiveonpage 211forperformingaonetimearchive Archiveschedulesonpage 213forperformingscheduledarchive

operations.
Setting Date Range Description Dates of the backups to be archived in this set. (This is a drop-down list.) By default, the last successful backups of the chosen types and clients are archived. (See Recommendeddaterangestrategieson page 207 and Schedulingstrategiesfortapearchive onpage 210, if applicable, for additional information.) The following options are available in the Date Range drop-down list:

Last Backups - Archives the last successful backup for

each type and client selected. Any associated dependent backups are also archived, as described in BackupTypestoArchive below. Custom Days - Archives backups that ran in the last X days for each type and client selected. Calculated as now minus X days. Last 7 Days - Archives backups that ran during the last 7 days. Calculated as now minus 7 days. Last 30 Days - Archives backups that ran during the last 30 days. Calculated as now minus 30 days. Last 12 Months - Archives backups that ran during the last 12 months. Calculated as now minus 12 months. Custom Date - Archives backups that ran during the custom date range. Includes backups run on the specified From and To dates.

Clients to Archive

Clients whose backups will be archived in this run.

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Setting Backup Types to Archive

Description Backup types included in this run.

Note: File-level incremental backups are not archived directly. Instead, they are synthesized into differentials. See KB980 for details.
For the Last Backups Date Range only, any dependent backup types in the chain are automatically selected to enable restore from archive. For example, selecting Incremental includes the associated master and any other required incrementals and differentials. For other Date Range selections (such as Custom Days or Last 7 Days), only backups that ran on those dates are included. Dependent backups that ran outside of the specified dates are not archived.

Target of Archive

Archive media to which this set will be written. Click to scan for connected media. Choose a single target from the list.

Note: If using a recovery archive unit with a single

drive, it will show as eSATA when scanning for a target device. Archive Options - Overwrite Select the appropriate options. Check this box to remove all existing archives from the media before creating the new archive set. Note the following when using Overwrite:

Upon successful completion, the media contains only

the archive set created in this run.

An archive sets retention setting determines if it is

eligible for deletion. For example, if a sets retention is 7 days, it is eligible for deletion 8 days after the archive set was created. All existing sets must be eligible for deletion to use the Overwrite option. If any archive set on the media is not eligible for deletion, overwrite is not allowed and the archive fails.

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Setting - Purge

Description Check this box to purge the archive sets that are eligible for deletion due to retention dates. When an archive runs, the system purges all eligible archives.

Note: The purge option is not supported for tape

archive. The system considers the retention setting of each existing set on this media and does not delete the ones that are still within the retention window. All eligible sets are deleted. For example:

Set 1 was created 5 days ago and has a retention

setting of 7 days.

Set 2 has no retention setting. Set 3 was created 10 days ago and has a retention
setting of 7 days.

Running an archive with purge creates Set 4 and the

media now contains Sets 1 and 4. Sets 2 and 3 were purged. You should also set the retention period when using this option. The recommended setting for retention is the interval between subsequent master/full backups. Once purged, the records are gone and cannot be retrieved.

- Email Report

Check this box to select an email report of the archive operations. If this is a schedule, the archive is included in the daily schedule report. Check this box to compress backups when written to the archive (if already compressed, they are not compressed again). Check this box to encrypt the backups when written to the archive (if already encrypted, they are not encrypted again). This option is not available if your system does not support encryption.

- Compress

- Encrypt

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Setting - Seed

Description Check this box to run an archive to use for seeding a replication target or legacy vault. Seed archives are not equivalent to regular archives. Use only for seeding purposes.

Note: The seed option is not supported for tape

archive. Consider the following when using the Seed option:

Selective file-level restore from seed archive is not

supported. You can only restore an entire backup.

Local directory archiving is not supported. Archive Test feature cannot be used to estimate the
size of a seeded archive set. For assistance with seeding, contact your Sales representative, or see these guides: RapidSeedfor

LegacyVaultingorRapidSeedforReplicatingSystems.
Target Slots [displays only for tape media] For tapes only. The number or numbers designating the slots for the archive target. Enter individual slot values such as 3 or 5, or multiple slot values such as 1-3. To view the slot locations and other information for tapes with barcodes, see Toviewthetapelibraryandtape locationsonpage 196. Retention Period The time period to retain this set (i.e., another archive job cannot write over these archives). By default, this is zero days, but you can set it to any period of days, weeks, months or years. For auto changers, enter the number of slots to be used in the Target Slots field.

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Setting Archive Local Directory Information

Description Check to archive files and/or folders on the local Unitrends system. You see new fields at the bottom of the screen. Enter the desired directory by typing the full pathname or browsing, then click Add to move the directory to the Local Directory List. (You can also Remove or Remove All to move the directory or directories back.) Use care when selecting local directories as the entire contents of these directories is copied to the archive media. Make sure to check Encrypt (in the options at the top of the screen) if you want to encrypt these files.

Recommendeddaterangestrategies
Thissectionoffersdetailsaboutthedaterangestrategiesyoucansetwhen archiving. Note:Fortapedevices,seeSchedulingstrategiesfortapearchiveonpage 210.

Daterangesarefixedormoveovertime
WhenspecifyingtheLastxDays,CustomDays,orLastBackupsinanarchive schedule,thedaterangemovesovertime.IfyouchooseCustomDateandpick startandenddatestobearchived,thedaterangeisfixed.Whileusingspecific startandenddatesisusefulforimmediatearchiveoperations,itisnot recommendedforanarchiveschedulesincethesamebackupswouldbearchived eachtimethescheduleruns.LastxDaysisaquickwayofpickingthelastnumber ofdaysinanarchive,whileCustomDaysgivesyoumoregranularityoverthe numberofdaysofbackupsarchived.

LastBackupsandOverwriteoptionsandexamples
WhenusingtheLastBackupsdaterange,thearchivecapturescompletelast backupgroups(e.g.,forfilebasedbackups,thelastmasterbackupandall subsequentincrementalsand/ordifferentials).Incrementalsarenotarchived directly;instead,theyaresynthesizedintodifferentials. Forexample,considerabackupstrategyinwhichamasterbackupisperformed onSundayandDifferentialbackupsonMondaythroughFriday.Ifyouschedule LastBackupsarchivingonTuesday,thisfirstarchivesetcontainsthemaster
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backupfromSundayandthedifferentialsfromMondayandTuesday(assuming theTuesdayDifferentialiscompletepriortothearchivesetbeingwritten).If Overwriteisnotsetandifthesamemediaisused,whenthenextarchiveschedule forthisclientrunsagainonFriday,onlytheWednesday,Thursday,andFriday, differentialbackupsareincludedinthesetandnotthemaster,sinceitwas archivedtheprecedingTuesdayonthesamemedia. Usingthissameexample,ifOverwriteissetorifyouchangethemedia,theFriday archiveincludesallofthemasteranddifferentialbackupsinthelastgroup,soit includestheSundaymasterandeachoftheMondaythroughFridaydifferentials. Ifyouswitchmediaduringtheweek,itisrecommendedthatyouuseaLastxDays orCustomDaysstrategyandselectthelastspecifiednumberofdaysofbackups. ThisisrecommendedoveraLastBackupsstrategy,asLastxDaysorCustomDays archivescaptureallbackupsfromthespecifiedtimerange.

LastBackupsandretention
Whenarchivinglastbackups,notethefollowinginregardtoretention:

Theretentiondateisthelatestdateonthemediafoundbyaddingthedateof
eacharchivejobwiththenumberofretentiondays. Archivingdoesnotoverwritemediauntiltheretentiondate,toavoid accidentalerasureofpriorarchives.(Toclearthemediamanually,seeTo preparearchivedrivesonpage 197.) TheLastBackupsoptionwillarchivethelatestgroupofbackupsforeachclient, application,andinstance(i.e.SQLdatabase,Exchangegroup,etc.).Forfile levelbackups,thelastmasterandalldependentincrementalsand/or differentialsarearchived.Onlythelatestbaremetalbackupsarearchived. IfLastBackupsareusedwithappendmode,onlybackupsnotalreadyonthe mediaareadded.

Backupstrategies
Therearetwostrategiesforarchivingallbackupswithinaweekonadaytoday basis:
Option Number Option 1 Two schedules: Steps

LastBackups, run after the weekend backup, in

overwrite mode append mode

LastBackups, run each successive day backup, in

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Option Number Option 2 Two schedules:

Steps

DateRange, run after the weekend, for the last x days

(covering the weekend), in overwrite mode

DateRange, run each successive day, for the last 1

day, in append mode

BackupscanbearchivedonceaweekusingasinglescheduleineitherLast
BackupsorDateRangemode. Toprotectfromaccidentaloverwritebythearchiveprogram(forexample,the wrongsetofdrivesisrotatedintoosoon),settheRetentionPeriodto: schedulefrequency*numberofdrives

Aspecificexample:ifyouhave4setsofdrivesandrecyclearchivemediaonce
every4weeks,setretentiondaysto4weeks(1*4).

UponcompletionofyourArchiveJob,anemailissentindicatingthestatusof
thearchivejob.Thefollowingisanexampleofanemail.
Archive job 97 final status Comment: Successfully wrote 6 archives System State: written successfully Backups: 6 of 6 written Local directories: 0 of 0 written Free space on media: 837 of 931 GB Backup 2 8 23 32 68 82 Client ubuntu ubuntu ubuntu ubuntu ubuntu ubuntu Type Master Incremental Master Incremental Selective Master Backup time 05-15-10 12:33 05-15-10 14:09 05-16-10 17:44 05-16-10 23:2 05-17-10 17:10 05-17-10 23:59 Size 1990 MB 36MB 1980MB 63MN 1MB 2269MB Status Successful Successful Successful Successful Successful Successful

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Schedulingstrategiesfortapearchive
Therearespecialschedulingconsiderationswhenarchivingwithtape.Seethe followingtopicsformoreinformation:

Overwriteoptiononpage 210 Testoptiononpage 210 Singletapearchivesonpage 210 Autoloaderonpage 211 Multipletapedrivesonpage 211 Tapeswithbarcodesonpage 211

Overwriteoption
Ingeneral,scheduleswithoverwriteonandoffcanbeusedinstaggeredformto createnewdatasetsandappendtothesesets.Forexample,thefollowing schedulewouldresultinanewdataseteachweek:

Weekly,Monday,LastBackups,Overwritetrue:copiesweekendmaster
backupstostartoftape(s). Weekly,otherdays,LastBackups,Overwritefalse:appendsweekday differentialstotape(s). Inthisscenario,thetape(s)shouldbeswitchedbetweencompletionoftheSunday jobandthestartoftheMondayjob.Theretentionperiodshouldbesettoprotect datathroughouttherotationperiod.Iffourrotatingsetsoftapesareused,a21 dayretentionsettingwouldprotectthemediafromtheendoftheSundayjob throughtheMondayjobthreeweekslater,whenthatmediaisreused.

Testoption
Whencreatingtheschedule,usethearchiveTestoptiontoestimatetheamount ofdatathatwillfitonatapeorsetoftapes.Keepinmindthatthisnumbermay notbeaccurateduetocompressiononthedriveand/orarchiveoptions,so determiningexactlyhowmuchfitscanbeamatteroftrialanderror.

Singletapearchives
Forsingletapearchives,usinganoverwriteschemeonthesametapeeachweek isnotrecommended.Atthestartofthearchivejobthathasoverwritesettotrue, nocurrentarchivedatawillexistasaresultoftheoverwrite.Therefore,the schedulesshouldbesetupusingeitheradaterangewithtapesswitchedoutdaily, orlastbackupswithtapesswitchedoutperiodicallyastheyfillup.

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Autoloader
Anautoloaderallowsbothlargerbackupsandarchiveddatasetsthroughtheuse oftapespanningwritingabackupacrossmultipletapesandmayhelp automaterotationaswell.Aslongastheautoloaderholdsenoughtapesto maintaintwosetsofdata,theycanbeusedinascheduled,rotatingmanner.Inthis scenario,fourormoreschedules(two+pairs)areused:

BiWeekly(1),Monday,LastBackups,Overwritetrue:copiesweekendmaster
backupstostartoftape(s) differentialstotape(s) BiWeekly(2),Monday,LastBackups,Overwritetrue:copiesweekendmaster backupstostartoftape(s) BiWeekly(2),otherdays,LastBackups,Overwritefalse:appendsweekday differentialstotape(s) Thissetofschedulesstartsonacertainweekandpointstoacertainsetofslots, withtheothersetstartingonanotherweekandpointingtoadifferentsetofslots. (Thiscanbeextendedtoasmanysetsthatfitintheautoloader.)Ifscheduledin thismanner,youneverhavetotouchthetapesunlesstheyaretobetakenoffsite orstoredsecurely.SeeToconfigureanautoloaderonpage 241formore information.

BiWeekly(1),otherdays,LastBackups,Overwritefalse:appendsweekday

Multipletapedrives
Youcanconnectmorethanonetapedrive;however,thesystemonlyusesone tapedriveatatimeforarchiving.Theothertapedriveordrivesmustbedisabled. Youcanswitchbetweenthem,aslongasonlyoneofthemisactive.

Tapeswithbarcodes
Thebarcodefeatureworkswithtapedevicesthathavebarcodereadersandtapes thathavevalidbarcodes.Thetapebarcodefeatureallowsyoutoviewtape locationsandbarcodeinformation,andtoselecttargetslotswhenarchiving.See Archivesettingsonpage 203formoreinformationabouttargetslots.

Ondemandarchive
Thefollowinginstructionsprovidethebasicstepsforperformingaonetime archive.Priortorunningarchives,seeArchivemediatypesonpage 191and Archivesettingsonpage 203forconsiderationsspecifictoyourarchive environment.

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Torunaonetimearchive Note1:LegacyarchiveschedulesDisablealllegacyarchiveschedulesbefore usingtheadministratorinterfacetoperformarchivingfunctionality.Allowing schedulestoexecutefrombothinterfacesmayresultinarchivingfailuresor failuresduringarchiverestore. Note2:TapedeviceconfigurationFortapearchive,besurethetapedevicehas beenconfiguredasdescribedinArchivetotapesetuponpage 234before runninganarchive.Thisisaonetimeprocess,unlessthetapedeviceischanged. Note3:ReplicationbackupsIfyouarearchivingreplicatedbackupsfromthe target,switchtoreplicationviewbeforeperformingthisprocedure.After
connecting your archive media to the replication target, click the Gear icon at the bottom of the Navigation pane, check Show Replication View in the Navigation tree, and click Confirm. Then select the source in the Navigation pane. (See Viewingreplicated backupsonpage 282 for more information.)

Followthisproceduretorunaonetimearchive: 1 2 3 ClickArchive>Mediatocheckmediadevicespriortoarchiving,ifnecessary. Fromthebackupsystem,selectthesystemthatyouwanttoarchiveinthe Navigationpane. ClickArchive>ArchiveNow. Note:SeeArchivesettingsonpage 203fordetailsabouttheentriesonthis screenthatarelistedinthefollowingsteps. 4 SelectthedaterangeinthedropdownlistintheTimeRangetoArchivefield. Note:SeeRecommendeddaterangestrategiesonpage 207formore information. 5 ChecktheboxesfortheclientsforwhichbackupswillbearchivedintheClientsto Archivelist.Toarchiveindividualvirtualmachines,selecttheESXnodeorHyper VnodeintheleftNavigationPane.VMsforthatserverarelistedandselectable forarchiving. Note:IndividualVMscannotbearchivedwithadditionalclients. 6 7 ChecktheboxesforthebackuptypesintheBackupTypestoArchivelist. SelectthearchivemediatowhichthissetwillbewrittenintheTargetofArchive area.Selectasingletarget. Ifneeded,clickScanMediatogetalistofconnecteddevices.Alistloads containingallavailablearchivemediawithconfigurablesettings.Clickonanitem inthislisttoaccessthesettingsforthatdevice.
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Checktheboxesforthearchiveoptions(forOverwrite,Purge,EMailReport, Compress,Encrypt,orSeed)inArchiveOptions.(SeeArchivesettingson page 203foradescriptionoftheseoptions.) Fortapes,enterthenumberornumbersforthetargetslotsintheTargetSlots field.(SeeArchivesettingsonpage 203formoreinformation.)

10 EnterthetimeperiodtoretainthissetintheRetentionPeriodarea.(SeeArchive settingsonpage 203foradescriptionoftheseoptions.) 11 ChecktheArchiveLocalDirectoryInformationboxtoarchivefilesandfolderson thelocalUnitrendssystem.(SeeArchivesettingsonpage 203formore information.) 12 ClickTestinthebottomrightofthescreentoseeifthearchivewillfitonthe selectedmedia.Thiscalculatesthespacerequiredbasedonyourselectedsettings andthespaceontheselectedtarget,thenyouseeamessagewiththeresults. ClickClose. 13 ClickArchivetoexecutethejob.Whencomplete,youseeamessagewiththe results. Initially,thearchiveprocessperformsachecktodetermineifanylegacyarchive schedulesexistonthesystem.Iflegacyschedulesdoexist,theycontinuetorun. UponclickingArchive,oneofthefollowingactionsapply: nolegacyschedulesfound. IflegacyCEPschedulesexist,amessagedisplaysindicatingthatlegacyCEP archivescheduleswerefoundandinstructionsareprovidedwarningnottouse theadministratorinterfacearchivesubsystemtoarchiveCEPdata. IflegacyD2D2DschedulesexistbutnoneofthemisCEP,amessagedisplays indicatingthatlegacyarchivescheduleswerefoundalongwithawarningnot tomixlegacyandnewarchiveschedules. Iflegacytapeschedulesexist,amessagedisplaysindicatingthatthe administratorinterfacearchivesystemdoesnotsupportarchivetotape. 14 Toviewthejob,seeMonitoringrunningjobsonpage 182.

Ifnolegacyarchiveschedulesexist,amessagedisplaysindicatingthatthereare

Archiveschedules
TheScheduleArchivefeatureenablesyoutoperformscheduledarchive operations.Scheduledarchivesallowyoutoarchiveonaperiodicschedulethe backupsthatneedtobecopiedtoremovablemedia.Youcanmonitorandmanage schedulessothatascheduledarchivemayevolveasyourenvironmentchanges.

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Usetheseprocedurestoworkwitharchiveschedules:

Toviewandmanageexistingschedulesbelow Tocreateanarchivescheduleonpage 215 Todeleteanarchivescheduleonpage 216 Toenable/disableanarchivescheduleonpage 217

Toviewandmanageexistingschedules Note:Ifyouarearchivingreplicatedbackupsfromthetarget,switchtoreplication viewbeforeperformingthisprocedure.After connecting your archive media to the

replication target, click the Gear icon at the bottom of the Navigation pane, check Show Replication View in the Navigation tree, and click Confirm. Then select the source in the Navigation pane. (See Viewingreplicatedbackupsonpage 282 for more information.)

SelectArchive>ScheduleArchive.OntheScheduleArchivescreen,existing schedulesdisplaywiththefollowingcolumns:
Column Light bulb icon [enabled/disabled] Description This icon displays in the first column. If the light bulb is yellow, the schedule is enabled. If the light bulb is gray, the schedule is disabled. The name of the archive schedule. A text description of the schedule.

Schedule Description

The following buttons are at the bottom of the screen: New View/Modify Used to create a new schedule. Used to view and/or modify a previously selected schedule (from the pane above these buttons). Used to delete a previously selected schedule. Causes the schedule to be enabled or disabled.

Delete Enable/Disable

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Tocreateanarchiveschedule Note1:PreparearchivedrivesIfyouareusingnewarchivedrives,itis recommendedthatyoupreparethembeforerunninganarchiveschedule.SeeTo preparearchivedrivesonpage 197fordetails. Note2:ConfiguretapedeviceFortapearchive,besurethetapedevicehasbeen configuredasdescribedinArchivetotapesetuponpage 234beforerunningan archive.Thisisaonetimeprocess,unlessthetapedeviceischanged. Note3:ReplicationbackupsIfyouarearchivingreplicatedbackupsfromthe target,switchtoreplicationviewbeforeperformingthisprocedure.After
connecting your archive media to the replication target, click the Gear icon at the bottom of the Navigation pane, check Show Replication View in the Navigation tree, and click Confirm. Then select the source in the Navigation pane. (See Viewingreplicated backupsonpage 282 for more information.)

Followthisproceduretocreateanarchiveschedule: Note:Fordetailsaboutfieldleveldescriptions,seeArchivesettingsonpage 203. 1 2 3 SelectArchive>ScheduleArchive. ClickNewatthebottomofthescreen. EnteraScheduleNameand,ifdesired,aScheduleDescription. Note:SeeArchivesettingsonpage 203fordetailsabouttheentriesonthis screen. 4 5 ChooseatimerangetoarchivebyselectingaDateRangefromthedropdownlist. SeeRecommendeddaterangestrategiesonpage 207formoreinformation. CheckboxestoselectclientsintheClientstoArchivelist.Toarchiveindividual virtualmachines,selecttheESXnodeorHyperVnodeintheleftNavigation Pane.VMsforthatserverarelistedandselectableforarchiving. Note:IndividualVMscannotbearchivedwithadditionalclients. 6 7 ChecktheboxesforthebackuptypesintheBackupTypestoArchivelist. SelectthearchivemediatowhichthissetwillbewrittenintheTargetofArchive area.Selectasingletarget. Ifneeded,clickScanMediatogetalistofmediadevices.Alistloadscontainingall availablearchivemediawithconfigurablesettings.Clickonaniteminthislistto accessthesettingsforthatdevice. Note:Ifusingarecoveryarchiveunitwithasingledrive,itdisplaysaseSATAwhen scanningforatargetdevice.
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Checktheboxesforthearchiveoptions(forOverwrite,Purge,EMailReport, Compress,Encrypt,orSeed)inArchiveOptions.(SeeArchivesettingson page 203foradescriptionoftheseoptions.) Fortapes,enterthenumberornumbersforthetargetslotsintheTargetSlots field.(SeeArchivesettingsonpage 203formoreinformation.)

10 EnterthetimeperiodtoretainthissetintheRetentionPeriodarea.(SeeArchive settingsonpage 203foradescriptionoftheseoptions.) 11 ChecktheArchiveLocalDirectoryInformationboxtoarchivefilesandfolderson thelocalUnitrendssystem.(SeeArchivesettingsonpage 203formore information.) 12 SelectShowArchivecalendar(inthebottomleftofthescreen)todefinethedates andtimestheschedulewillrun.

DraganddroptheArchiveoperationiconontheleftontothecalendaror
doubleclickonadayinthecalendar.Selecttodaysdateorlater.Youseethe AddArchivewindow. IntheAddArchivewindow,modifyStartDate,StartTime,andRecurrence settingsasdesired. Anarchiveschedulemustcontainatleastonecalendarevent. 13 ClickTestinthebottomrightofthescreentoseeifthearchivewillfitonthe selectedmedia. 14 ClickSavetosavetheschedule. Todeleteanarchiveschedule Ifanarchivescheduleisnolongerrequired,youcandeletetheschedule. 1 2 3 SelectArchive>ScheduleArchive.OntheScheduleArchivescreen,existing schedulesdisplay. Clickthescheduleyouwanttodelete. ClickDeleteatthebottomofthescreen. OR DragthescheduleanddropitontotheDeletebutton.Thescheduleisdeleted.

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Toenable/disableanarchiveschedule Youcanenableordisableanarchiveschedule.Thisisconvenientifyouwantto stopanarchiveschedulewithoutdeletingitsoyoucanenableitforuseinthe future. 1 2 3 SelectArchive>ScheduleArchive.OntheScheduleArchivescreen,existing schedulesdisplay. Clickthescheduleyouwanttoenableordisable. ClickEnable/Disableatthebottomofthescreen. OR DragthescheduleanddropitontotheEnable/Disablebutton.Thelightbulbicon nexttothescheduleisyellow(enabled)orgray(disabled).Youcanenableor disablethescheduleatanytime.

Legacyschedules
LegacyschedulesrunbytheUnitrendsagentontheclientcontinuetorununtil theyaredisabled.However,itisstronglyrecommendedthatlegacyschedulesbe disabledbeforeusingthesystemsadministratorinterfacetoarchivedata.Having schedulesrunningfrombothinterfaceswillresultininconsistenciesonthemedia.

Viewingandrestoringarchives
Seethefollowingtopicsforinformationaboutviewingandrestoringarchives:

Archivesearchoptionsandresultsonpage 217 Viewingarchivesonpage 221 Archiverestoreonpage 224 Restoringfromtapeonpage 230

Archivesearchoptionsandresults
Whenyouareviewingorrestoringarchives,youcansearchthearchivesetsby daterangeorusingsearchoptions.Theseoptionsaredescribedinthefollowing topics:

Daterangeoptionsonpage 218 Optionalsearchselectionsonpage 218 Archiverestorestatusandsearchresultsonpage 220

Note:SeeViewingarchivesonpage 221andArchiverestoreonpage 224.
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Daterangeoptions
Usethedaterangeoptionsinthetoppanetofilterthearchivesetsthatdisplayin thecenterstageareatovieworrestorearchiveinformation. Column DateRange Description
Use the drop-down to select a date range to display sets containing archives or backups that were created during the specified time range such as today or last week. Select DateArchived or BackupDate to choose whether the date range is applied by backup date or archive date.

Basedon

Optionalsearchselections
ClickShowSearchOptionsinthetoppaneandentersearchcriteriausinganyof thefollowingoptionsoracombinationofthem. SearchCriteria ClienttoSearch MaximumFilesto Display Description
Select the client from the Client to Search drop-down. Enter a number to limit the maximum search results. A maximum of 5,000 files can be displayed. Note: This field defaults to 10, so make sure you update this number if you want to view more files.

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SearchCriteria Name

Description
Check the Name box and enter a full path and file name for searching. You can use wildcards such as * and ? in the file name. (Using wildcards increases search time.)

An * represents any number of characters before or after

the entered names. For example, *.doc provides a list of all files ending with the .doc extension or auto* provides a list of all filenames starting with auto. A ? represents just one character. For example, if there are a number of files named file1, file2 through file12, file13 then a file? will display file1 through file9 and a file?? will display all the files up to file13.

Regular Expression

Check this box to use regular expressions to symbolically represent patterns that can occur in text. The syntax of regular expressions is more complex and powerful than wildcards. This technique only needs to be used if wildcards are too limited to construct a sufficiently precise search pattern. Some good references about the use of regular expressions can be found in the online encyclopedia, Wikipedia. Check this box to search for file names regardless of case. Check this box and specify a date range to search for files within a certain time frame. Calendar icons are provided to assist with date selection. Check this box and enter a size range in kilobytes to narrow the search by file size. Select to search for files meeting the specified search criteria. Select to search for files that do NOT meet the specified search criteria.

IgnoreCase Date

Size(KB) Include Exclude

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Archiverestorestatusandsearchresults
Afteryousearchforarchiveinformation,thecenterstageareacontainsthe followinginformationaboutthearchivedbackup: Column Statusicon Description
An icon representing the status of the archive operation. (If the operation is successful, the icon is a white check mark in a green circle. If the operation fails, the icon is a white X in a red circle). An icon representing whether the archive is compressed (a green check mark) or not compressed (a red X). An icon representing whether or not the archive was encrypted. The type of backup operation types might include Master, Differential, Bare Metal, or other types of backups. Date and time at which the backup operation executed. The elapsed time associated with the execution of the archive operation. The size, in megabytes, of the archived backup. The number of files associated with the archived backup. Shows the virtual machine or application instance, if applicable.

Compressedicon

Encryptionicon Type

Date/Time Elapsed Size(MB) Files DB/VM

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Viewingarchives
Whenanarchiveruns,backupsarewrittentoarchivesets.Usingdifferentsearch options,youcanviewasummaryofallofthearchivesetsormoredetails, includingindividualarchivedfiles. Note: Make sure the proper archive media is connected. (See Toview connectedmediaonpage 195 for more information.) Toviewallarchivessets YoucanviewallarchivesetsintheUnitrendssystem. 1 2 SelectthebackupsystemintheNavigationpane. ClickArchive>Status.Thearchivesetswiththeirassociatedclientsandarchived backupsdisplayinthecenterstageareaintheStatustab. Toviewarchiveinformation Youcanusefilterstosearchforspecificarchivesetsandinformation. 1 2 3 4 SelectthebackupsystemintheNavigationpane. ClickArchive>Status. Usethedaterangeoptionsinthetoppanetofilterthearchivesetsthatdisplayin thecenterstagearea.SeeDaterangeoptionsonpage 218. Onceyoufiltertheresults,theStatustabdisplaysallarchivedsetsmeetingthe criteriayouentered.(ClickontheStatustab,ifnecessary.) Theinformationisarrangedinthefollowingway:

ArchivesetThearchivesetdisplaysfirstinthehierarchy,withthemost

recentlycreatedarchivedsetshigherinthelist.Withineacharchiveset,the secondlevelnodesaretheclientscontainedinthearchive. BackupsforeachclientBeneaththat,thearchivedbackupsforeachclient display.Ifanysystemlocaldirectoriesareintheset,thesecondlevelnodeis thebackupsystemnamefollowedbythelocaldirectoriesincludedinthe archiveset. ArchivedbackupEachrowundertheclientorbackupsysteminthearchive statustablerepresentsanarchivedbackup. Note:Eacharchivesetcontainsthesystemmetadatafilewhichcanbeusedto restoretheUnitrendssystemintheeventofadisaster. Thecenterstageareacontainsinformationaboutthearchivedbackup.See Archiverestorestatusandsearchresultsonpage 220.
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Toviewmoredetailsabouteacharchivelevel,clickontheappropriaterow.You seethefollowing:

ArchivesetYouseetheArchiveSetInformationwindowwithgeneral
informationaboutthearchive.(SeeTorunaonetimearchiveonpage 212 forfieldlevelinformation.) ClientTherearenofurtherdetailsattheclientlevel.(Youseerestoreoptions onlywhenyouclickthisrow.) ArchivedbackupYouseetheArchiveBrose/Recoverywindowwithdetails suchasparentname,setnumber,size,andnumberoffiles.(Toseethe individualfilesinthisarchivedbackup,clickRestoretosystem.Clickonthe arrowstoopenthetreeandviewtheindividualfiles.ClickCancelwhenyouare finished.) Toviewspecificarchivedfilesusingsearchoptions Youcanviewindividualfileswithinthearchive.Usesearchoptionstoselectthe filesyouwanttoview.(ThisprocedureissimilartoviewingarchivedbackupsinTo viewarchiveinformationonpage 221,exceptthatthisprocedureallowsyouto viewindividualfilesbasedonsearchcriteriaforspecificfiletypesratherthanfiles underaclient.) 1 2 ClickArchive>Status. ClickShowSearchOptionsinthetoppaneandentersearchcriteriausinganyof theoptionsoracombinationofthem.SeeOptionalsearchselectionson page 218formoreinformation. ClickSearch.Detailsofthesearchresultsdisplayinthecenterstagearea(the summaryportionofthescreen)intheSearchResultstab.(ClickontheStatustab atanytimetoviewthearchivesetinformation.) Thesearchresultsreturnallfilesthatmeetthesearchcriteriaifyouselected Include,orreturnallfilesthatdoNOTmeetthesearchcriteriaifyouselected Exclude.(Ifyouselectedtoviewfilesonatapethathasabarcode,yoursearch resultsincludeacolumnwithbarcodeinformation.)

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Thecenterstageareacontainsthefollowinginformationaboutthefiles.Youcan sortorresizethecolumns. Column Filename ModifiedDate ArchiveDate Size(KB) MediaSerial Barcode Description
The name of the file, including the directory path of the file. The date and time that the file was last modified. The date and time of the archive. The size of the file. The serial number of the archive media associated with the file. The barcode, if the archive media is a tape using the barcode feature.

Toviewfiledetails,clickonthefilefromthelistinthebottompane.TheArchive Browse/Recoveryscreendisplaysinformationaboutthefile,includingabarcode ifthisisatapearchiveusingthebarcodefeature. Toviewfailedarchivesets Whenviewingarchiveinformation,youseethearchivesetsintheStatustabon theArchive>Statusscreen.Iftherearefailedsets,youseeaFailedSetstab.Click theFailedSetstabtoseeinformationaboutthefailedarchives.Theresultsinthis tabarefiltereddependingonthesearchoptionsyouentered. YouseethesamecolumninformationthatdisplaysontheStatustab,exceptfor theStatus,Compressed,andEncryptionfields.

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Archiverestore
Whenyouperformanarchiverestore,thearchiveddataisrestoredtothebackup systemasaregularbackup.Afteryourestoreanarchivetothebackupsystem,you canrestoreittotheclientinthesamemannerusedtorestoreotherbackups.(For additionalinformationonrestoringabackupingeneral,seetheRestore chapter.) Note:Whenyouperformanarchive,youdonotselectspecific,individualfilesto archive;youspecifytheparametersofthebackupsthatyouwanttoarchive.When yourestoreanarchive,youhavetheoptiontorestoreindividualfiles. Archivesethierarchy Theinformationisarrangedinthefollowingway:
Hierarchy Item Archive set Description

The archive set displays first in the hierarchy, with the most recently created archived sets higher in the list. Within each archive set, the second-level nodes are the clients contained in the archive. Beneath that, the archived backups for each client display. If any system local directories are in the set, the second-level node is the backup system name followed by the local directories included in the archive set. Each row under the client or backup system in the archive status table represents an archived backup and the system metadata file (which contains system information about the archive).

Backups for each client

Archived backup

Note:Eacharchivesetcontainsthesystemmetadatafilewhichcanbeusedto restoretheUnitrendssystemintheeventofadisaster. Restoreoptions Therestoreoptionrestorestheyourselectionofthearchivesettothebackup system.TheyarequeuedandyoucanmonitortheprogressintheJobStatus window.Youcanrestore:

Theentirearchiveset Justtheclientarchive
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 Anarchivedbackupwithinaclientarchive Individualfilesinthearchivedbackup Specific,individualfilesinthearchivedbackupbasedonsearchoptions

Restoreindividualfiles Ifyouselectindividualfilesordirectories,theyarerestoredinaSelectivebackup fortheclient.Ifyourestoretheentirebackupfromthearchive,thebackupis restoredastheoriginalbackuptype(full,differential,etc.),includingdetails indicatingthatithasbeenrestoredfromanarchive.Thearchivemediashouldbe mountedpriortostartingtherestore. Torestoreanarchiveset Youcanusefilterstosearchforspecificarchivesetsandinformation. 1 2 3 4 Make sure the proper archive media is connected. (See Toviewconnected mediaonpage 195 for more information.) SelectthebackupsystemintheNavigationpane. ClickArchive>Status. Usethedaterangeoptionsinthetoppanetofilterthearchivesetsthatdisplayin thecenterstagearea.SeeDaterangeoptionsonpage 218. Onceyoufiltertheresults,theStatustabdisplaysallarchivedsetsmeetingthe criteriayouentered.(ClickontheStatustab,ifnecessary.)Thecenterstagearea containsinformationaboutthearchivedbackup.Thearchivesetdisplaysfirstin thehierarchy,withthemostrecentlycreatedarchivedsetshigherinthelist. Withineacharchiveset,thesecondlevelnodesaretheclientscontainedinthe archive. SeeArchiverestorestatusandsearchresultsonpage 220forfielddescriptions. 5 Inthecenterstagearea,clickonthearchivesetthatyouwanttorestore. Note:Youcannotupdatethisinformationsincethisisadisplayofthearchive.(See Torunaonetimearchiveonpage 212forfieldlevelinformation.) 6 ClickRestoretosystemtoseetheRestoreArchivewindow.Youhavetheoptionto select:

Thedeviceonwhichtorestorethearchivefromtheselectionslisted. Tocheckandmountthemedia.

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ClickRestoretosystemtorestoreallarchivesinthisset.Onceyouselecttorestore thearchiveset,youseeamessageindicatingthestatusoftherestore(successfully queuedorunsuccessful). ClickOkay. GotoSettings(onthemaintab,notwithintheArchivetab)>SystemMonitoring >Jobstoviewthestatusoftherestore.

8 9

10 Oncethearchiveissuccessfullyrestoredtothebackupsystem,gotoStatusand clicktheBackuptab.Clicktherowwithyourarchiverestore(withthedateand timeoftherestore)toseedetailsabouttherestoreontheBackupInformation window.(Clicktherefreshbuttonifneeded.)Noticethisbackupislistedasan Archiverestore. Youcanselecttorestorethebackupordeletethebackup,asnecessary.(The archiveinformationremainsonthearchivemediaandisnotremovedafterthe restore.) 11 GotoReports>Backupstoseethelistofbackups,includingyoursuccessful archiverestoreswiththerestoredateandtimelisted.Clickontherowtoview moredetails,includinganentrythatthisisanarchiverestore. Torestoreaclientarchive Youcanusefilterstosearchforaspecificclientarchive. 1 2 3 4 Makesuretheproperarchivemediaisconnected.(SeeToviewconnected mediaonpage 195formoreinformation.) SelectthebackupsystemintheNavigationpane. ClickArchive>Status. Usethedaterangeoptionsinthetoppanetofilterthearchivesetsthatdisplayin thecenterstagearea.SeeDaterangeoptionsonpage 218. Onceyoufiltertheresults,theStatustabdisplaysallarchivedsetsmeetingthe criteriayouentered.(ClickontheStatustab,ifnecessary.)Beneaththearchive sets,thearchivedbackupsforeachclientdisplay.Ifanysystemlocaldirectoriesare intheset,thesecondlevelnodeisthebackupsystemnamefollowedbythelocal directoriesincludedinthearchiveset. SeeArchiverestorestatusandsearchresultsonpage 220forfielddescriptions. 5 6
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Inthecenterstagearea,clickontheclientyouwanttorestore.Youseethe RestoreArchivewindow. Youcanselect:

Chapter 5

 TheclientyouwanttorestoreintheRestoreClientdropdownbox. Thedeviceonwhichtorestorethearchivefromtheselectionslisted. Tocheckandmountthemedia.

7 ClickRestoretosystemtoseetheRestoreArchivewindow.Onceyouselectto restoretheclient,youseeamessageindicatingthestatusoftherestore (successfullyqueuedorunsuccessful). ClickOkay. GotoSettings(onthemaintab,notwithintheArchivetab)>SystemMonitoring >Jobstoviewthestatusoftherestore.

8 9

10 Oncetheclientarchiveissuccessfullyrestoredtothebackupsystem,gotoStatus andclicktheBackuptab.Clicktherowwithyourarchiverestore(withthedate andtimeoftherestore)toseedetailsabouttherestoreontheBackup Informationwindow.(Clicktherefreshbuttonifneeded.)Noticethisbackupis listedasanArchiverestore. Youcanselecttorestorethebackupordeletethebackup,asnecessary.(The archiveinformationremainsonthearchivemediaandisnotremovedafterthe restore.) 11 GotoReports>Backupstoseethelistofbackups,includingyoursuccessful archiverestoreswiththerestoredateandtimelisted.Clickontherowtoview moredetails,includinganentrythatthisisanarchiverestore. Torestoreanarchivedbackup Youcanusefilterstosearchforspecificarchivesetsandinformation. 1 2 3 4 Make sure the proper archive media is connected. (See Toviewconnected mediaonpage 195 for more information.) SelectthebackupsystemintheNavigationpane. ClickArchive>Status. Usethedaterangeoptionsinthetoppanetofilterthearchivesetsthatdisplayin thecenterstagearea.SeeDaterangeoptionsonpage 218. Onceyoufiltertheresults,theStatustabdisplaysallarchivedsetsmeetingthe criteriayouentered.(ClickontheStatustab,ifnecessary.)Thecenterstagearea containsinformationaboutthearchivedbackup.Eachrowundertheclientor backupsysteminthearchivestatustablerepresentsanarchivedbackup.

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SeeArchiverestorestatusandsearchresultsonpage 220forfielddescriptions. Note:Eacharchivesetcontainsthesystemmetadatafilewhichcanbeusedto restoretheUnitrendssystemintheeventofadisaster. 5 6 Inthecenterstagearea,clickonarchivedbackupyouwanttorestore.Youseethe RestoreArchivewindowwithdetailssuchassetnumber,size,andnumberoffiles. ClickRestoretoSystemtoseetherootofthebackupinthecenterstagearea.You canselecttheentirearchivedbackuporspecificfiles:

Clickontheboxnexttotheroottoselecttheentirearchivedbackup. Clickonthearrowstoopenthetreeandviewtheindividualfoldersandfiles.
7 Clickontheboxesnexttothefilesyouwanttorestore. ClickRestoretosystemandyouseeaRestoreProgressmessageindicatingthe restoreisinprogress,thenamessageindicatingthestatusoftherestore (successfulorunsuccessful). Clickonthexinthetoprighttoclosethewindow. GotoSettings(onthemaintab,notwithintheArchivetab)>SystemMonitoring >Jobstoviewthestatusoftherestore.

8 9

10 Oncethearchiveissuccessfullyrestoredtothebackupsystem,gotoStatusand clicktheBackuptab.Clicktherowwithyourarchiverestore(withthedateand timeoftherestore)toseedetailsabouttherestoreontheBackupInformation window.(Clicktherefreshbuttonifneeded.)Noticethisbackupislistedasan Archiverestore. Youcanselecttorestorethebackupordeletethebackup,asnecessary.(The archiveinformationremainsonthearchivemediaandisnotremovedafterthe restore.) 11 GotoReports>Backupstoseethelistofbackups,includingyoursuccessful archiverestoreswiththerestoredateandtimelisted.Clickontherowtoview moredetails,includinganentrythatthisisanarchiverestore. Torestorespecificarchivedfilesbasedonsearchoptions Youcanrestoreindividualfileswithinthearchive.Usesearchoptionstoselectthe filesyouwanttorestore.(Thisprocedureissimilartorestoringarchivedbackups inTorestoreanarchivesetonpage 225,exceptthatthisprocedureallowsyou restoreindividualfilesinsteadofallfilesunderagivenclient.) 1 Make sure the proper archive media is connected. (See Toviewconnected mediaonpage 195 for more information.)

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2 3

ClickArchive>Status. ClickShowSearchOptionsinthetoppaneandentersearchcriteriausinganyof theoptionsoracombinationofthem.SeeOptionalsearchselectionson page 218formoreinformation. ClickSearch.ResultsdisplayontheSearchResultstab. ThesearchresultsreturnallfilesthatmeetthesearchcriteriaifIncludewas selected,orreturnallfilesthatdoNOTmeetthesearchcriteriaifExcludewas selected.(Ifyouselectedtoviewfilesonatapethathasabarcode,yoursearch resultsincludeacolumnwithbarcodeinformation.) ClickontheStatustabatanytimetoviewthearchivesetinformation.

Toviewfiledetails,selectthefilefromthelistinthebottompane.TheArchive Browse/RecoverywindowdisplaysinformationaboutthefileintheCategoryand Entrycolumns,includingthebackupdateandthearchivedate.Youalsoseea barcodeifthisisatapearchiveusingthebarcodefeature. Toperformanarchiverestore,clickRestoretoSystemandyouseeanewwindow withthetreeforthearchivebackuppopulated.

Clickontheboxnexttotheroottoselecttheentirearchivedbackup. Clickonthearrowstoopenthetreeandviewtheindividualfoldersandfiles.
7 Clickontheboxesnexttothefilesyouwanttorestore. ClickRestoretosystemandyouseeaRestoreProgressmessagewindow indicatingthattherestoreisinprogress,thenamessageindicatingthestatusof therestore(successfulorunsuccessful).Clickonthexinthetoprighttoclosethe window. GotoSettings(onthemaintab,notwithintheArchivetab)>SystemMonitoring >Jobstoviewthestatusoftherestore. Oncethearchiveissuccessfullyrestoredtothebackup,gotoStatusandclickthe Backuptab.Clicktherowwithyourarchiverestore(withthedateandtimeofthe restore)toseedetailsabouttherestoreintheBackupInformationwindow.(Click therefreshbuttonifneeded.)NoticethisbackupislistedasanArchiverestore. Youcanselecttorestorethebackupordeletethebackup,asnecessary.(The archiveinformationremainsonthearchivemediaandisnotremovedafterthe restore.) 10 GotoReports>Backupstoseethelistofbackups,includingyoursuccessful archiverestoreswiththerestoredateandtimelisted.Clickontherowtoview moredetails,includinganentrythatthisisanarchiverestore.

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Restoringfromtape
Restoringfromtapearchiveissimilartorestoringfromdiskarchive.Thearchive catalogsarestoredinthebackupsystemdatabase. Tosuccessfullyrestoreanarchivefromtape,besurethetapedrives read_blocksizeandcompressionsettingsarethesameasthewrite_blocksizeand compressionsettingsusedwhenthetapewasoriginallyarchived.Ifthesesettings aredifferent,archivingmaynotbeabletoreadanydatafromthetape. Ifthetapesarefromanothersystemorthissystemhasbeenrecentlyrecovered fromdisaster,thecatalogscanbeimportedfromtape.Todothis,insertthetape intothedrive(ortapesintotheautoloader)andimport.Autoloadertapescanbe importedwithoutregardtoorder;thearchivingsystemdeterminesthecorrect orderautomatically.(Ifsometapesfromthearchivesettobeimported/restored aremissingorbad,datafromothertapesisstillavailable.)SeeToimportan archivesetonpage 232. Whenperformingarestorefortapeswithbarcodes,thesystemreadsthe barcodesanddeterminesthecorrectlocationofthetapes.Therearenospecial restoreproceduresfortapesthathavebarcodes. Torestorefromtape 1 2 3 SelectArchive>Status. Selectaclientorbackupandrestoreasyouwouldfordisk. Fortapeswithbarcodes,clickonTapeDetailstoseeinformationaboutvolume, mediaserialnumber,andbarcodenumber.(TheTapeDetailsbuttondoesnot displayformediathatisnottape.) Thesystemautomaticallyidentifiesthetape,loadsit(ifthetapeispresentinthe autoloader),andinformsyouifthecorrecttapecannotbefoundforthespecified archive. Oncethetapeisidentified,therestorestarts. Forrestoreofanarchivethatoriginallyspannedtapes,ensurethatallspanned tapesareintheautoloader.

5 6

Removingandimportingarchivesets
Seethefollowingtopicsforinformationaboutremovingandimportingarchive sets:
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 Removingarchivesetsonpage 231 Importingarchivesetsonpage 232

Removingarchivesets
Thearchivesetisthetopofthearchivehierarchy,followedbyclientandthe archivedbackupswithinthatclient.Youhavetheoptiontoremoveanarchiveset thatisnolongerneededorhasbecomeobsolete.Forexample,ifyourestorean archiveanddeterminethatitisnolongerneeded,youcanremovethearchiveset. Removinganarchivesetremovesthearchivestatusinformationbutdoesnot removetheactualdatafromthearchivemedia.Therefore,youcanimportthis archivedataagainifnecessary.(SeeToimportanarchivesetonpage 232.) Purgingdataisnotthesameasremovingarchivesetinformation.Archivedatais purgedthroughretentionsettingsandwhenyouprepare(format)archivemedia. Thisdataisdeletedandcannotberetrieved.Archivesetsthathavebeenremoved canbeimported.(SeeTopreparearchivedrivesonpage 197andArchive settingsonpage 203.) Toremoveanarchiveset 1 2 3 GotoArchive>Status. Clickthearchivesetthatyouwanttoremove.YouseetheArchiveSetInformation window. ClicktheRemovesetbutton.Youseeamessageconfirmingtheremoval. Note:Thisactionremovesthearchivesetstatusinformationbutdoesnotremove anydatafromthearchivemedia. 4 ClickYestoremovethearchiveset. Thisremovesthearchivesetinformationbutnotthedatafromthearchivemedia. YoucannolongerseethearchivesetontheStatusscreen.

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Importingarchivesets
Ifanarchivesethasbeenremoved,thedatastillresidesonthearchivemediaand canbeimported.

Ifanarchivewasonlypartiallysuccessful,theimportprocessimportsonlythe successfularchives.Importingworkswithallmediatypes.Foradditional informationaboutimportingfromtapes,seeRestoringfromtapeonpage 230. SeeTapebarcodesonpage 235forinformationaboutimportingtapesthathave barcodes. Youcanimportanarchivesetthatwascreatedonadifferentsystem,aslongas thearchivesetisnotencrypted.Ifanarchivesetisencrypted,eachsystemhasits ownuniquesetofencryptionkeysandtheencryptedsetcanbeimportedtothe originalbackupsystemonly.Iftheoriginalsystemisnolongeravailable,youmust performadisasterrecoveryfromitssystemmetadatafiletocreateanequivalent newsystemtowhichthisarchivecanthenbeimportedandrestored.Seethe DisasterRecoverychapterfordetails. Toimportanarchiveset 1 2 3 4
Makesurethemediaismountedpriortoperformingtheimportprocess,ifnecessary. GotoArchive>Media. Clickonthemedia. ClicktheSetsbuttontoseetheArchiveMediaSetswindow.

Youseethefollowingfields:
Field Description Description Describes the type of archive. For tape media, you see the message Tape devices will be scanned upon import. Date
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Field Imported

Description A check-mark indicates that the archive sets are in the database. An X indicates that the archive sets have been removed and can be imported.

Force?

Tape only field. If a tape was prepared on this system, the system recognizes it through a system assigned asset tag. This is called a known tape. If you check this box, the system imports from all tapes (forces the import regardless of asset tag recognition). If you do NOT check this box, the system imports from known tapes only (tapes that the system recognizes). For example, if you enter 15, for slots 1, 2, 3, 4, and 5, but 3 is a new tape from another system, the system will not import tape 3 if it isnt known.

Target Slots

Tape only field. Enter the slot numbers to indicate the slots associated with the tapes you want to import. You can enter a single slot number (1), a range (1-5), or multiple slot numbers (3, 4, 6.) If you do not enter a target slot, the system attempts to import from all slots. The system uses the barcode if there is a valid one.

ClickImporttoimportthearchivesets. Note:ThesystemimportsalloftheremovedsetsthataremarkedwithanXinthe MediaSetswindow.(Ifitsdetectedthatanarchivesetwithacheckmarkisnotin thesystem,itisalsoimportedfromthearchivemedia.) Youseeawindowwithdetailsabouteacharchiveset(date,time,andhowitwas archived),andifitwasalreadyinthesystem(hadacheckmark)orwasimported.

6 7

ClickOkay. GotoArchive>StatustoseethearchivesetontheStatusscreen.Thearchiveset displaysbyoriginalarchivedateandtime.Performasearchbydaterangeor searchoptionstolocatethearchiveset,ifneeded.

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8 9

ClickonthearchivesettoseetheArchiveSetInformationwindow.IntheStatus field,youseeeitherImportSuccess,ImportinProgress,orImportFailed. OntheStatusscreen,clickonthearchiveddatatoseetheArchiveBrowse Recoverywindow.TheImportedfieldistrueiftheimportwassuccessful.There isamessageatthebottomofthewindowstatingRestorefromanimported archive.

Stoppingandstartingthearchiveprocess
SelectArchive>SettingstoviewandchangethestatusoftheArchiveprocess. Thisisaprocessthatshouldberunningatalltimestoensuretheproperoperation ofarchiving.IfyoustoptheArchiveprocess,yourarchiveoperationswillnotwork. However,ifforanyreasonyouseeproblemsinperformingarchiveoperationsand theerrormessageindicatesthattheArchiveprocessmaynotberunning,this featureallowsyoutoeasilyrestartit.

Archivetotapesetup
Releases6.0.1andabovesupportD2D2TarchivingtotapefromselectUnitrends backupsystems.Thissectiondescribesthestepsforsettingupatapebased archivingsystem.Onceconfigured,thesesettingsdonotneedtobemodified unlessthetapedeviceischanged. Note:TapearchivingisnotsupportedonUEBsrunningonESXiversion5.0or above,duetolimitationsinVMware.

Tapearchiveterminology
Thefollowingtermsareusedintapearchiving:
Term Autoloader Description A device that has an internal tape changing mechanism as well as one or more drives, which can read from and write to magnetic tape media on more than one tape. This term is also used in Unitrends documentation in reference to autoloaders and tape libraries, which are used in the same way in the Unitrends D2D2T system.

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Term Slot

Description A numbered storage bay for a tape inside a tape autoloader/library. Either a tape drive or tape autoloader. A device that reads from and writes to magnetic tape media. Only one tape is loaded into a drive at a time, and it takes several minutes to load each tape. Archive sets that might be contained within one tape or might span several tapes.

Tape device Tape drive

Volumes

Inthisexample,thetapeinslot8isloadedintotapedrive1.

Inthisexample,thevolume(archivesets)resideonthreetapes.

Tapebarcodes
Thetapebarcodefeaturesallowsyoutoviewtapeinformation,tape locations,andselecttargetslotswhenarchiving.Ontapedevicesthatsupport barcodes,thesystemrecognizesthebarcodeassoonasyouinsertthetapeinto thelibrary.Thisdecreasesyourtimetolocatetapes(eventapesstoredoffsite)and improvesarchivingperformance. Herearemoredetailsaboutthebarcodefeature:

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 Thisfeatureonlyworkswithtapedevices(includingautoloaders)thathave
barcodereadersandtapesthathavevalidbarcodelabels.Ifyourtapedevice doesnothaveabarcodeorastandardbarcodeformat,youcanstilluseyour tapedevice. Youareabletoviewbarcodeand/ortapelocationinformationinseveral placeswithintheArchivesectionofthesystem(ifthetapeshavereadable barcodes).SeeToviewthetapelibraryandtapelocationsonpage 196. Youcandesignatethetargetslotlocationwhenperforminganarchive. BarcodelabelsfortapemediauseCode39(sometimescalledCode3of9), whichisawidelyusedindustrialstandard.Therearethreewideelementsand sixnarrowelementsforeverynineelements. Thesystemsupportsamixedusageoftapesforbarcodes,suchasLT05and LT06. Ifavailable,thesystemautomaticallyutilizesthebarcodeduringtherestore process.Therearenospecialproceduresduringtherestoreprocess. Whenperformingarestore,ifyouhavemovedtapeswithbarcodestodifferent slots,thesystemreadsthebarcodesanddeterminesthecorrectlocationofthe tapes. Whenyouinserttapesintothetapelibraryforimport,thesystemscansthe barcodesandidentifiestheslotsthatthetapesareinandcanalsoputtogether theunorderedsetoftapesintheslots.(Forexample,tapeswereinslots1,2, 3,and4duringthebackup,removed,theninsertedintoslots8,9,10,and11. Thesystemrecognizesthebarcodesregardlessoftheslotlocation.)

Whattodoifyourtapedevicedoesnothaveabarcodeorastandard barcodeformat
Thesystemgeneratesserialnumberstoidentifytapesandwritestheserial numberontothetapemedia.Ifyourtapedevicedoesnotsupportbarcode technology,youmustmanuallylocatetapesusingthesystemgeneratedserial numbersinsteadofbarcodes.Werecommendthatyoulabeltapesmanuallywith theseserialnumbersforeasyidentification. Ifyourtapedevicedoesnothaveabarcodeorastandardbarcodeformat, youcanstilluseyourtapedevice.Followthestandardproceduresforusing tapesandyourtapedevice.

Tapearchiveprerequisites
Thefollowingrequirementsmustbemetfortapearchiving:

Thebackupsystemmustbelicensedwiththeadvancedarchiving(ADX)
feature.CheckforADXinthelicensestringunderSettings>System,Updates, andLicensing>License.
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 ThetapedevicemustbeeitherVHDLVDSCSI,SAS,orFiberChannel(physical
systemsonly).

Thetapedevicemustbeconfiguredasdescribedinthisdocument. Thetapeorsetoftapesmusthaveadequatespacetostorethedatabeing
archived.Ifthearchivedoesnotfit,thejobfails. Ifusingtapebarcodes,yourtapedevicemusthaveabarcodereaderandtapes musthavevalidbarcodelabels. NotethefollowingregardingUEBsystems: - UEBonVMwaresystemsmustberunningonanESX(i)versionearlierthan version5.0,duetolimitationsinVMware. - UEBonHyperVsystemscannotarchivetotape. ThestepsforsettinguptapedrivesandautoloadersforD2D2Tinclude: 1 2 3 Connectingthedevice(seebelow). ConfiguringthedeviceintheUnitrendssystemonpage 240. Settingupthetapearchivingprocessonpage 242.

Connectingthedevice
Connectthetapedriveorautoloaderdeviceusingoneoftheseprocedures:

ForUnitrendsEnterpriseBackupforVMwaresystems,seeToconnectto
UnitrendsEnterpriseBackupforVMwarebelow. Unitrendssystembelow. Note1:ArchivetotapeisnotsupportedonUnitrendsEnterpriseBackupforHyper Vsystems. Note2:Eventhoughyoucanconnectmultipletapedrives,thesystemonlyuses onetapedriveatatimeforarchiving. Seethefollowingtopicsformoreinformation:

ForUnitrendsRecoverySeriesphysicalsystems,seeToconnecttoaphysical

ToconnecttoaphysicalUnitrendssystemonpage 237 ToconnecttoUnitrendsEnterpriseBackupforVMwareonpage 238 SCSIcardisnotactiveonpage 239

ToconnecttoaphysicalUnitrendssystem 1 ConnectthetapedriveorautoloadertotheUnitrendssystemusingaSASorLVD SCSIcable.IfusingaLVDSCSIcable,ensurethataSCSIbusterminatorisinstalled onthetapedeviceaccordingtothevendorsdocumentation.
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2 3

Onceconnected,poweronthetapedevice. Onceinitialized,reboottheUnitrendssystem.Thisenablesthebackupsystemto discoverthetapedevice. ToconnecttoUnitrendsEnterpriseBackupforVMware ToconnectyourtapedevicetotheUEBsystem,configurethetapedeviceonboth theESX(i)serverandtheUEBVM. Note:TapearchivingisnotsupportedonUEBsrunningonESXiversion5.0or above,duetolimitationsinVMware.

1 2 3 4

LaunchvSphereandconnecttoyourESXiserver. SelecttheESXiserverintheleftpane,thenselecttheConfigurationtab. ClickStorageAdaptersandselectyourSCSIcard.Normallyitisassignedto vmhba1. Inthedetailsbelow,selectPathsandnotetheRuntimeName.Forexample, vmhba1:C0:T0:L0. Forautoloaders,therearetwoRuntimeNames,oneforthechangerandonefor thetape.Notebothnames.

ChecktheSCSIcardsstatusanddooneofthefollowing:

IfthestatusisgreenandActive,continuewiththenextstepinthisprocedure. IfthestatusisDead,performthestepsinSCSIcardisnotactiveonpage 239.

LeaveyourvSpheresessionopen,youwillcomebacktocontinuethis procedure. Forautoloaders,bothRuntimeNamesmustbeactive.Ifnot,dotheSCSIcard isnotactiveprocedureforeachinactiveRuntimeNamebeforecontinuing withthesesteps. IftheUEBVMisrunning,poweritdown(rightclick>Power>PowerOff). RightclicktheVMandselectEditSettings>Add>SCSIDevice>Next. SelectthetapedeviceintheSCSIDevicelist. FromtheVirtualDeviceNodelist,selectadevicefortheRuntimeNameyounoted inStep4above.Forexample,forRuntimeNamevmhba1:C0:T0:L0,select SCSI(0:6)orSCSI(1:6),SCSI(2:6),etc.

6 7 8 9

10 ClickNext,thenFinish. 11 Forautoloadersonly,repeatStep7Step10toconfigureaseparatedeviceforthe changer.Forexample,ifyouselectedSCSI(0:6)forthetapedevice,selecta differentdeviceforthechanger.

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12 PowerontheUEBVM. 13 ProceedtoConfiguringthedeviceintheUnitrendssystemonpage 240. SCSIcardisnotactive RunthisprocedureusingtheRuntimeNameyouobtainedinStep4ofToconnect toUnitrendsEnterpriseBackupforVMware.Thisexampleprocedureuses vmhba1:C0:T0:L0astheRuntimeName. 1 Usingaterminalemulator,suchasPuTTY,connecttotheESXiserverwiththe following:

ESXiserverIPaddress port22 SSHconnectiontype

2 3 Loginusingtheadministrativeaccount. Atthecommandprompt,typethefollowingcommandandpressEnter:
esxcfg-rescan <SCSIcard>

where<SCSIcard>isthenameoftheSCSIcard.Forexample,vmhba1. 4 Whenyouseeamessageindicatingthescanfailedandthecardisused by world,enterthefollowingcommandtoobtainthetapemodelandvendor informationfromthecommandoutput:

grep ScsiScan /var/log/messages

Notethatthemodelandvendorinformationmaycontaintrailingspaces.Youwill needtoincludeanyspaceswhenenteringinformationbelow.Forexample,LTO 3HH"isdifferentfrom""LTO3HH". 5 Enterthefollowingcommand,supplyingthevendorandmodelinformation obtainedabove.Inthisexample,thevendorisTANDBERGandmodelisLTO3HH.

esxcli nmp satp addrule --satp=VMW_SATP_LOCAL --vendor=TANDBERG --model=^LTO-3 HH*

EnterthiscommandsupplyingdatafromyourRuntimeName.Theexamplehere isforRuntimeNamevmhba1:C0:T0:L0:

esxcli corestorage claiming unclaim -t location -A vmhba1 -C 0 -T 6 -L 0

Enterthiscommand:
esxcfg-rescan <SCSIcard>

where<SCSIcard>isthenameoftheSCSIcard.Forexample,vmhba1.
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 Iftherescanissuccessful,continuewiththisprocedure. Iftherescanfails,tryenteringdifferentvendorandmodelnames,supplying
8 wildcardandcontrolcharacters(forexample,^TANDBERG*). GobacktovSphere,andclickRefreshtogetthenewRuntimeName.Continue withStep5intheToconnecttoUnitrendsEnterpriseBackupforVMware procedureabove.

ConfiguringthedeviceintheUnitrendssystem
Configurethedeviceusingoneoftheseprocedures:

Fortapedrives,gotoToconfigureatapedrivebelow. Forautoloaders,gotoToconfigureanautoloaderonpage 241.

Toconfigureatapedrive 1 2 IntheUnitrendsbackupsystem,selectArchive>Settings>ArchiveMedia. UnderConfigurableArchiveMedia,clicktoscanformedia. ConnectedtapedrivesorautoloadersdisplayintheAvailableMediaarea. Ifthedevicedoesnotappearinthelist,makecertaintheconnectionsaresecure, powercyclethedevice,andthenrebootthebackupsystem(Settings>System, Updates,andLicensing>Shutdown). 3 Selectthetapedevice,modifysettings,andclickConfirmtosave. Whenupdatingsettings,besuretoclickConfirmaftereachselection.Onlyclick Closewhenyouarereadytoleavethecurrentsettingarea. ThedefaultD2D2Tsettingsarerecommendedinmostcases.Thesesettingsare appropriateformosttapedrives.Notethefollowing:

hw_compressionsettotrueorfalsetoenable/disablehardwarecompression
(recommendationistruetousehardwarecompression). use_unlabelled_tapesiftrue,archivingoverwritesnewtapesandtapeswith dataitdoesnotrecognize.Iffalse,archivingdoesnotwritetoatapethathas notbeenpreparedviatheUnitrendsarchivingsystem.Falseallowsforgreater protectionofnonarchivedataatacostofhavingtopreparetapesbeforefirst use(seeTopreparearchivetapesonpage 242).Alreadywrittenarchive tapesarenotprotectedbythissetting.Instead,thetaperetentionperiodused whenthearchivewasperformedprovidesprotectiontothisdata.Manytapes canbesetreadonlyviaaslidingtabonthetapeitself. Toenablethetapedriveforusebyarchiving,setis_availabletotrue.Thismustbe doneforthetapedevicetoshowupinthemedialistforarchiving.

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Toconfigureanautoloader Forautoloaders,tapedriveassociationsmustbemanuallysetsothatthe archivingsystemknowswhichdrive(s)belongtowhichautoloader(s). 1 IntheUnitrendssystem,selectArchive>Media. ConnectedmediadisplayintheArchiveMediaarea.Ifnecessary,clickrescanfor media. Ifthedevicedoesnotappearinthelist,makecertaintheconnectionsaresecure, powercyclethedevice,andthenrebootthebackupsystem(Settings>System, Updates,andLicensing>Shutdown). 2 3 4 Selecttheautoloaderinthelistofconfigurabledevices. EnterauniquelabelintheMediaLabelfield. Ifnecessary,settheparent_changerandtheparent_changer_driveno.Thedrive numberwillusuallybe0,exceptinthecaseofanautoloaderwithmultipletape drives.Occasionallytheremaybeadifferentnumberinasingledrivesystem.Ifthe tapedriveisinanautoloader,setparent_changertothenameofthechangerthat appearsinthedropdownlist. AssignaslotrangewithintheautoloaderfortheUnitrendssystemtoaccess.This definesthetapestowhichthearchiveiswritten.Formultipletapes,comma delimitednumbersand/orhyphendelimitedrangescanbespecified,suchas110 or13,58. Caution:Thiscautionpertainstoautoloadersthatdonothavebarcodereaders. Whenanautoloaderhasatapeinthedrive,itrecognizestheslotfromwhichthat tapewasloaded.Ifturnedoffwithatapestillinthedrive,orespeciallyifthereis anunexpectedlossofpower,someautoloaderswillforgetthisslotassignment.An unloadoperationmaythenfailtoreturnthedrivetoitsproperslot.Subsequently thismaycauseanincorrectassignmentofthetapeduringarchiving.Ifthiscould causeunexpecteddataloss(e.g.notallslotsbelongtoarchiving),thetapesetting use_unlabelled_tapesshouldbesettofalse.Ifsettofalse,youmustpreparetapes beforearchivingasdescribedinTopreparearchivetapesonpage 242. 6 Toenabletheautoloaderforusebyarchiving,ensurethatexactlyoneofitstape drivesisassociatedwiththechanger. Onceatapedriveisassociatedtothechanger,thetapedriveitselfnolonger displaysasaseparatedeviceontheArchiveNoworArchiveSchedulepage. 7 ClickConfirmtosavesettings.

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Topreparearchivetapes Ifuse_unlabelled_tapesissettofalseinArchive>Settings>ArchiveMedia,tapes mustbepreparedpriortoarchiving. 1 IntheUnitrendssystem,selectArchive>Settings>ArchiveMedia. Thesystemchecksforconnectedarchivemedia.Ifnecessary,clickrescanfor media. ConnectedmediadisplayintheArchiveMediaarea. 2 3 4 Selectthetapedevice.Ifthedeviceisanautoloader,entertheslotsinwhichthe tapesareinserted. Enteramedialabeltodescribethetapes. ClickPreparebelow. ThesystempurgesanyexistingdataandformatsthetapeswiththeUnitrendsfile system.Tapesarenowreadyforuse.

Settingupthetapearchivingprocess
Oncethetapedeviceisconfigured,itcanbeusedforarchiving.Forstandalone tapedrives,ensurethereisatapeinthedrive.Forautoloaders,loadtapesinthe desiredslotsaccordingtothemanufacturersdocumentation.Foradditional information,seethefollowing:

Torunanondemandarchive,seeTorunaonetimearchiveonpage 212. Tocreateanarchiveschedule,seeTocreateanarchivescheduleonpage 215. Forrecommendedschedulingstrategies,seeSchedulingstrategiesfortape

archiveonpage 210. Forinformationabouttapebarcodes,seeTapebarcodesonpage 235.

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Chapter6 Replication
ProceduresinthischapterareusedtoconfigureandmanageUnitrends replicationfeature.Seethefollowingtopicsfordetails:

Aboutreplicationonpage 243 ReplicationFeaturesonpage 245 Replicationrequirementsonpage 246 Replicationlimitationsonpage 247 Replicationandlegacyvaultingcomparisononpage 248 Installationtypesandreplicationonpage 250 Replicationsetuponpage 251 Configuringreplicationaftertheinitialsetuponpage 268 Upgradingfromlegacyvaultingtoreplicationonpage 275 Navigatingreplicatingsystemsonpage 280 Workingwiththereplicationdashboardonpage 283 Archivingreplicatedbackupsonpage 295 Restoringreplicatedbackupsonpage 295 Deletingreplicatedbackupsonpage 300

Aboutreplication
ReplicationisthelogicalsynchronizationofbackupdatafromoneUnitrends systemtoanother,inwhichthesystemsareconnectedbyLANorWAN.The originatingsystemisreferredtoasthesource,whiletheoffsitesystemonto whichthedataisreplicatedisthetarget.Replicationenablesoffsitestorageof missioncriticaldatatoprotectagainstdatalossintheeventofadisaster.The

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sourcesystemisusedtoprotectagainstlossoffiles,folders,andindividual machines.Thetargetsystemprotectsagainstlossofclientdata,aswellas providingprotectionagainstthelossoftheentiresourcesystem. Replicatedbackupslookliketheircounterpartsonthesourcesystemandare restoredinthesameway.Thetargetsystemisconfiguredforretentionwhilein replicationview,usingthesameprocedureasanysourcesystem(seeTosetor viewretentiongoalsandlimitsonpage 108).Foragivenclient,youmayhave morethanonebackupgrouponthetarget,unlikelegacyvaultinginwhichonlythe mostrecentbackupisstored.Aswithsourcesystems,theamountofretentionon thetargetisdependentonspaceavailableandretentionsettings. Thetargetsystemcanbedeployedasaprivatecloudorasamultitenantcloud. Thereplicationarchitectureensuresthatthelocalsourcesystemsthatreplicateto asingletargetonlyhaveaccesstotheirdata.Thissecurearchitectureisthebasis ofamultitenantarchitecture. Thereplicationprocessisfullymanagedfromthetargetorsourcesystem.Using thereplicationdashboard,youcanimmediatelygaugethestatusofreplicationby viewingactive,previouslycompleted,andpendingreplicationjobs. UnitrendsreplicationleveragesasecuretunnelbasedontheUDPprotocolthat createsasecureVPNtunnelandalsoprovidesresiliencytointermittentnetwork failuresviaUDPknitting.Ifthereisanetworkdropduringreplication,theprocess utilizesadvancedcheckpointcontrolstoproceedwithreplicationatthetimeof failure.Fordetails,seeAboutsecuretunnelsforUnitrendssystemsbelow. Theinitialtransferofdatafromthesourcesystemtothetargetcanoccuroverthe WAN.However,forlargedatasetsitisrecommendedtouseadiskseeding mechanismtotransfertheinitialdataset.Evenwithdeduplicationminimizingthe amountofdatabeingtransferred,transferspeedisprimarilygovernedbythesize ofthenetworkpipebetweenthesourceandtargetsystems.Seedingisalso recommendedincaseswhereavailablebandwidthisusedforservicingendusers atspecifictimesduringthedayandcannotbeusedforreplication. WindowsInstantRecoveryissupportedonthereplicationtargetsystem.See WindowsInstantRecoveryonpage 436formoreinformation.

AboutsecuretunnelsforUnitrendssystems
ThesecuretunnelisusedbyUnitrendstocreateanoptimized,secure,encrypted tunnelformultipleUnitrendssystems.Thesecuretunneloffersascalablesolution forenablingmultipleclientstoconnecttoasingleserverprocessthroughasingle UDPport.
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TherearetwotypicalcasesforusingthesecuretunnelwithUnitrendssystems. Thefirstisareplicationscenariowherethereisatargetsystemandoneormore sourcebackupsystems.Inthiscase,thesecuretunnelisconfiguredbetweenthe targetandthesourcesystemsinordertofacilitateboththereplicationofdataand themanagementofthesystems.Thesecondisthecasewheretwoormore systemsaremanagedbyadesignatedmanagementsystem.Withthissetup,you canthenperformoperationsforallsystemsfromoneUnitrendssysteminterface. Theprimaryadvantagesofthesecuretunnelarethatitenablesradicallysimpler firewallmanagement(sinceonlyoneportisneededbetweenoffpremise Unitrendssystems)andthatitenablesmuchhighersessionavailabilitybecauseit canhandlelowerqualityWANlinesthatwouldtypicallyresultinsession termination(throughUDPlevelridethroughofshortlivedtransientlinefailures).

ReplicationFeatures
Replicationfeaturesinclude:

Totaldatarecoveryfromasitedisaster. Replicateddatastoredasregularbackupsonthetargetsystem. Hot/hotrestoreofbackupsdirectlyfromthetargetsystem. Retentionofolderbackupsonthetargetsystem. Multiplesourcesystemscanreplicatetoonetargetsystem. Replicationsystemcanbeusedasatargetforbothreplicationandlegacy vaultingoperations. Blockleveldeduplicationofdataonlychangedblocksaretransferredover theInternet. Encryptedandsecureconnectionbetweenthesourceandtargetsystems. Privatecloudormultitenantclouddeployment. Dataisencryptedusingthetargetsencryptionkey. Configurablepoliciesforreplication,suchastheabilitytoselectspecificclients, applications,anddatabasestoreplicate,andconfigurablebandwidththrottling betweensourceandtargetsystems,andtheabilitytoprioritizedataqueued forreplicationtoensurethatmorecriticalsystemsarereplicatedfirst. Detailedreplicationdashboardthatdisplaysactivereplicationtasks,previously replicatedtasks,andtasksinthequeueforreplication. Sourceuseraccounttoaccessthetargetsystemandperformadministration tasksspecifictothegivensourcesystemonly.Targetsystemviewisfilteredby sourceusertocontrolaccess,especiallyimportantinenvironmentswhere multiplesystemsarereplicatingtoonetarget.
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 WindowsInstantRecoveryissupportedonthereplicationtargetsystem.See
WindowsInstantRecoveryonpage 436formoreinformation.

Replicationrequirements
Thissectiondescribessystemrequirementsthatmustbeinplacetoutilizethe replicationfeature.

Supportedsystems
ReplicationissupportedonthefollowingsystemsrunningUnitrendsversion7.0.0 orlater. Note:Althoughreplicationissupportedon7.0.0and7.1.xsystems,itishighly recommendedthatthesesystemsbeupdatedtothelatestreleasetotake advantageofsignificantperformanceenhancements.Ifyoucannotupgrade,see KB1314fordetailsaboutrunningreplicationontheseolderversions.
Unitrends Systems that can be used for replication System name Fully licensed Unitrends Enterprise Backup (UEB) systems. The free version is not supported. Cross-replication is not supported on UEB systems. Recovery-212 (Source or target only, can not be used for cross-replication) Recovery-312 Recovery-313 Recovery-612 Recovery-712 Recovery-713 Recovery-722 System name Recovery-732 Recovery-812 Recovery-813

Recovery-822 Recovery-823 Recovery-824 Recovery-832 Recovery-833 Recovery-943

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Systemrequirements
Thefollowingarerequiredforreplication:

Thetargetsystemandanyreplicatingsourcesystemsmustberunning
Unitrendsversion7.0.0orlater.Upgradethesesystemsifnecessary.Notethat upgradingtothelatestversionishighlyrecommendedtotakeadvantageof significantperformanceenhancements.Ifyoursourceandtargetarerunning version7.0.0or7.1.xandyoucannotupgrade,replicationissupported.For 7.0.0/7.1.xsetupprocedures,seeKB1314. Thetargetsystemmustbeconfiguredwiththereplicationtargetorlocal backupsystemandreplicationtargetinstallationtype.Fordetails,see Installationtypesandreplicationonpage 250. Thetargetsystemmusthaveatleast128GBofavailablebackupstoragespace. UEBsystemsaredeployedwith138GBofbackupstoragespace. Ifconfiguringmultiplebackupdevices,allmustberoughlythesamesize. Havingdevicesofvaryingsizemayresultinreplicationfailures. ThefreeversionofUEBcannotbeusedforreplication.Youmustpurchasea UEBlicensetousethesystemasareplicationsourceorreplicationtarget. Crossreplicationcanbeperformedonlyonphysicalsystems.Itisnot supportedonUEBsystems.

Replicationlimitations
Notethefollowingrestrictionspriortoconfiguringreplication:

Automaticdisasterrecoveryfromvault(seepage 401)andGranularrestore
fromvault(seepage 318)arenotsupportedonthereplicationtargetsystem asreplicatedbackupscanberestoreddirectlytoclientsorarchivemedia. ReplicationisnotsupportedforlegacyExchangebackups.LegacyExchange backupsarerunbytheUnitrendsWindows2000agenttoprotectExchange 2000environments.Fordetails,seeLegacyExchangeagentonpage 830. ReplicationoffilelevelbackupsforlegacyExchangeclientsissupported. RestoreofreplicatedLegacySQLbackupsissupportedduringdisasterrecovery ofthesourcesystemonly.Restoreofthesebackupsisnotsupportedoutsideof wholesystemdisasterrecovery. Sourcesystemscanbeconfiguredforreplicationorlegacyvaulting.Asingle sourcesystemcannotsupportbothconfigurations.However,thereplication targetcanreceivebothreplicatedandvaulteddatafromseparatesources.

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Replicationandlegacyvaultingcomparison
An overview of the primary differences between replication and legacy vaulting is given in the following table. Further details are provided in the sections that follow.

Feature Retention on target system Deduplication Encryption Disaster Recovery supported Granular Recovery supported

Replication Yes Yes Yes Yes Yes, with hot/hot restore

Vaulting No Yes Yes Yes Limited, backup must be present on both the source and the target No

Hot/hot restore (backups directly restorable without Disaster Recovery) Source user can log in on the target and browse backups Reporting

Yes

Yes

No

Yes

Yes

Retention
Withlegacyvaulting,themostrecentbackupsofaclientaresynchronizedtothe vault.Whenanewmasterorfullbackupiscreated,thisbackupisthenvaulted, andthepriorvaultedbackupremoved.Withreplication,previouslyreplicated backupsareretainedonthetarget,aslongasthereisroomonthesystemandthe backupsarewithintheretentionandlegalholdlimitssetonthetarget.SeeAbout retentioncontrolonpage 106fordetails.
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Asystemsinstallationtypegovernshowretentioncanbeconfiguredonagiven system.Foradescriptionofeachinstallationtype,seeInstallationtypesand replicationonpage 250.Retentionsettingscanbeconfiguredforthefollowing installationtypes:

Localbackupsystemtomanageretentionofbackupsrunonthesystem. Replicationtargettomanageretentionofbackupsreplicatedtothesystem. Localbackupsystemandreplicationtargettomanageretentionofboth

backupsrunonandreplicatedtothesystem. Retentionsettingscannotbeconfiguredforlegacyvaultsasvaulteddataisnot retained.

Deduplication
Oncetheinitialdatasethasbeenreplicatedtothetarget,onlychangeddata blocksaretransferred.Deduplicationworksdifferentlyinreplicatingandvaulting systems.

Inreplication,theprocessconnectstothetargetsystemandcomparesdatain
thebackuptodataonthetarget.Thiscomparisonrunsonthesourcesystem. Oncechangedblocksareidentified,theyarereplicatedtothetarget.Thiskeeps bandwidthutilizationtoaminimumasonlychangedblocksaresentthrough theencryptedconnection. Inlegacyvaulting,aprocessonthesourcecomparesbackupdataonthesource andtargettoidentifychanges.Changesarewrittentoadeltafilethatissentto thevault,sothatonlychangedblocksarereceived.

Encryptionhandling
Inreplicatingsystems,backupsthatareencryptedonthesourceareencryptedon thetargetusingthetargetsystemskey.Inflight,thebackupdataisfirstdecrypted viathetransmissionprotocol,thenbeforebeingsavedonthetarget,isre encryptedusingthetargetskey.Ifencryptionisnotconfiguredonthetarget, replicationofencryptedbackupsfails.Forthisreason,itisrecommendedthat encryptionbeconfiguredonthetargetsystem.Onceencryptionisconfigured,the targetcanreceivebothencryptedandnonencryptedbackupsfromsource systemsforreplication. Invaultingsystems,encryptedbackupsremainencryptedastheywereonthe sourcesystem.Torestoreencrypteddatafromthevault,thesourcesystems encryptionkeymustbeused.

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Restore
Replicateddataisstoredonthetargetasabackup,equivalenttoitssourceside counterpart.Vaulteddataisnotbackupdata.Becauseofthisfundamental difference,themannerinwhichdataisrestoreddifferssignificantlyinreplication andvaultsystems. Torestorefromavault,youuseadisasterrecovery(DR)tool,throughwhichyou firstrestorethesystemstatetoanewlyimagedsystem,thenrestorevaultedclient backups,andfinallyrestorethesebackupsfromthenewsystemtotheclient.See Disasterrecoveryfromvaultonpage 400fordetails.Torestoreonlyavolume, directory,orfile,youusetheGranularrestorefromvaultprocedureon page 318. Replicationismoreflexible,enablinghot/hotrestoreofreplicateddata.With replication,youcanperformwholesystemDR,orrestorereplicatedbackups directlytoaclientwithoutfirstrestoringtheentiresystem.Fordetails,see Restoringreplicatedbackupsonpage 295.

Installationtypesandreplication
WhenaUnitrendssystemisdeployed,asdiscussedinSystemsetuponpage 45, itisconfiguredwithoneofthefollowinginstallationtypes:

LocalbackupsystemUsedtoprotectthephysicalandvirtualinfrastructure
onpremise.

ReplicationtargetUsedasareplicationtargetforoneormorebackup

systems. LocalbackupsystemandreplicationtargetUsedasabackupsystemforthe localphysicalandvirtualenvironment,andalsoservesasareplicationtarget foranotherbackupsystem(s). Supportedinstallationtypesbysystemaregiveninthefollowingtable.

System Backup system Installation type Replication target Yes Backup system & replication target No

Unitrends Enterprise Backup Recovery-212

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Yes

Yes

Yes

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System Backup system

Installation type Replication target Yes Backup system & replication target Yes

All RecoverySeries models other -212

Yes

Oncethesystemsinstallationtypeissettoreplicationtargetorlocalbackup systemandreplicationtarget,itcanbeconfiguredtoreceivereplicateddata.The amountofdatathatcanbereplicatedfrombackupsystemstothetargetdepends onvariousfactors,namely:

Therateatwhichdatachangesontheclientsprotectedbythelocalbackup
systems. Thebandwidthavailablebetweenthesourceandtargetsystems.

Replicationsetup
Unitrendssystems7.2andabovefeatureaReplicationWizardforquickandeasy setup.Theproceduresdescribedinthissectionarerunusingthewizard.Manual setupisstillsupportedifyouarerunninganearliersystemorifyouarefamiliar withthesetupprocessandprefertoperformitfromtheWANSettingsorSecure TunnelSettingspage.Fordetailsonusingthesepages,seeKB1314. ReplicationbetweenUnitrendssystemscanbesetupintwoways,bothofwhich canbeperformedthroughthewizard:

Standardreplicationwhereonesystemisthesourcethatreplicatestoasecond
targetsystem.Inthiscase,thetargetsystemmustbeconfiguredwiththe replicationtargetorlocalbackupsystemandreplicationtargetinstallation typetoreceivereplicateddata. Crossreplicationwherethetwosystemsreplicatetoeachother.Inthiscase, bothsystemsmustbeconfiguredwiththereplicationtargetorlocalbackup systemandreplicationtargetinstallationtypetoreceivereplicateddata. Setupproceduresdifferfortheseconfigurations.Proceedtooneofthefollowing tosetupthedesiredconfiguration:

Standardreplicationsetupbelow Crossreplicationsetuponpage 260

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Standardreplicationsetup
Thissectionprovidesahighleveloverviewofthestepsrequiredtosetup standardreplicationbetweenabackupsystemandreplicationsystem.These proceduresrefertothebackupsystemasthesourceandreplicationsystemasthe target.ReplicationsetuprequiresyoutoaccesstheReplicationWizardinboththe sourceandtargetsystems.TheAdministratorsGuidedividesthereplicationsetup intoseveralpartsthatminimizetheneedforswitchingbetweenthesourceand thetargetsystems. Beforebeginningthesetupprocess,performthefollowing: 1 2 SeeReplicationrequirementsonpage 246toverifythatallrequirementshave beenmetforthesourceandtargetsystems. MakesureyouknowthehostnameandIPaddressforboththesourceandtarget systems.Toviewasystemshostnameintheadministratorinterface,select Settings>Clients,Networking,andNotifications>Networks>Hostname. MakesuretheIPaddressesandportsinuseonyournetworkwillnotconflictwith thedefaultsettingsforthesecuretunnelthatyouwillcreateforoptimized,secure communicationbetweenthesourceandtargetsystems.Thesecuretunneluses thefollowingsettings:

SecureTunnelIP:172.17.3.0 Netmask:255.255.255.0 Port:1194

Ifthesesettingsconflictwithyourenvironment,youcanchangethemwhen creatingthesecuretunnelaspartofthesetupprocess. Important!Donotusethisprocedureforsystemsrunningversion7.0.0or7.1.x. Upgradeto7.2or,ifthisisnotpossible,configurereplicationasdescribedinKB 1314.Donotusethisprocedureforsourcesystemsthatareconfiguredforlegacy vaulting.Ifyoursystemisvaultingdata,seeUpgradingfromlegacyvaultingto replicationonpage 275. Tosetupstandardreplicationbetweenasourceandtarget Note:UsetheReplicationWizardforeasysetup.Ifyouarefamiliarwithsettingup replicationfromtheWANSettingsorSecureTunnelsettingspage,thisisstill supported.Fordetailsonusingthesepages,seeKB1314. 1
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2 3 4 5 6 7

(Optional)Addalogicaldevicetoassociatewithasourcesystemonpage 253 Configurethesourcesystemroleandgrantprivilegetothetargetforremote managementonpage 254 Configurethetargetsystemroleandcreateasecuretunnelonpage 255 Configurethesecuretunnelandaddthesourcesystemtothetargeton page 257 Tunereplicationattributesonthesourcesystemonpage 258 Configureclientsandapplicationsforreplicationonpage 259

Configureencryptiononthereplicationtarget
Inreplicatingsystems,backupsthatareencryptedonthesourceareencryptedon thetargetusingthetargetsystemskey.Ifencryptionisnotconfiguredonthe target,replicationofencryptedbackupsfails.Onceencryptionisconfigured,the targetcanreceivebothencryptedandnonencryptedbackupsfromsource systemsforreplication. FollowthestepsinToconfigureencryptiononpage 115toconfigureencryption onthereplicationtarget.Ifyouwouldliketoreplicatebackupstoalogicaldevice, seeAddalogicaldevicetoassociatewithasourcesystem.

Addalogicaldevicetoassociatewithasourcesystem
Whensettingupreplication,addingalogicaldeviceisoptional.Ifyoudonotadd alogicaldevice,replicatedbackupsarestoredonthedefaultbackupdevice.This worksjustfine,especiallyfortargetswithonereplicatingsourcesystem. Fortargetswithmultiplereplicatingsources,youcanopttoassociatesourceswith specificlogicaldevices.Youcanassociateeachsourcewithitsowndevice,or associatemultiplesourcestoagivendevice,groupingthemasdesired.Ifyoudo notdefineassociations,replicatedbackupsforallsourcesarestoredtogetheron thedefaultdevice. Logicaldeviceconsiderations Beforeaddingalogicaldevicethatwillbeassociatedtoasourcesystem,notethe followingrequirementsandconsiderations:

Thedevicemustsupportdeduplication.Unitrendsdevicessupport
deduplicationbydefault.Notethatifyouhavedisableddeduplication,logical deviceassociationtoasourceisnotsupported. Thedevicemustbeatleast128GBinsizetobeusedforreplicatedbackup storage.Whenassociatingadevicetothesourcesystem,onlydevicesthat meetthissizerequirementdisplayinthelist.
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 Onceadeviceisassociatedtoasource,youcanremoveormodifythe
associationatanytime.

Uponremovingtheassociation,subsequentjobsarewrittentothedefault
backupdevice.Jobsinprogressarenotimpacted,theyarewrittentothe originaldevice. Uponmodifyingtheassociation,subsequentjobsarewrittentothenewly specifieddevice.Jobsinprogressarenotimpacted,theyarewrittentothe originaldevice. Uponchangingthedefaultdevice(designatinganotherdeviceasthenew default),thenewdefaultisusedforallsourcesforwhichanassociationisNOT defined.Nochangeismadetosourcesthathavebeenexplicitlyassociatedwith adevice. Replicatedbackupsremainonthedevicetowhichtheywereoriginallywritten. Modifyingorremovinganassociationdoesnotmigrateexistingreplicated backups. Tocreatealogicaldeviceforareplicationsource AddalogicaldevicetothereplicationtargetasdescribedinToaddadeviceon page 123.Youwillassociatethesourcetothisdevicelaterinthereplicationsetup procedure.

Configurethesourcesystemroleandgrantprivilegetothetargetfor remotemanagement
Instandardreplication,onesystemactsasasource,andasecondsystemactsas atarget.Foratargetoramanagementsystemtoremotelymanagealocalbackup system,thebackupsystemhastoexplicitlygrantprivilegetothemanager.Thisis donetosecureatwowayhandshakebetweenthemanagerandthemanaged system.Aspartofthesetupprocess,youwillcreateasecuretunnelforoptimized, securecommunicationbetweenthesourceandtargetsystems.Formoredetails aboutremotemanagement,seeGrantingprivilegeforremotemanagementon page 84.Formoredetailsaboutsecuretunnels,seeAboutsecuretunnelsfor Unitrendssystemsonpage 244. Beginreplicationsetupbyconfiguringtheroleofthesourcesystemandgranting privilegetothetargetforremotemanagement. Tip!TousetheReplicationWizard,itisbesttoconnecttoboththesourceand targetsystemsinseparatetabsinthesamebrowser.Thesetupstepsrequirethat youswitchfromonesystemtotheotheratvariouspoints.

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Toconfigurethesystemroleforthesource 1 2 3 4 Verifythatallrequirementshavebeenmetforthesourceandtargetsystems.See Replicationrequirementsonpage 246. Openabrowserandconnecttothesourcesystem. SelectReplication>ReplicationWizard.Onthewelcomescreen,clickNextto beginreplicationsetup. Thewizardaskshowyouwouldliketoconfigurethesystem.ClickReplication Sourcesoitishighlighted.ClickNext. Togranttheremotemanagementprivilege 5 Thewizardasksyoutoselectatargetforthesourcesystemsreplicatedbackups. Performoneofthefollowing:

Ifthetargethasnotbeenaddedtothesourcesystemshostsfile,selectAdda
NewTargetinthedropdownmenu.EnterthehostnameandIPaddressofthe replicationtargetinthespecifiedfields.Besuretoenterthehostnameexactly asitdisplaysinthehostsfileonthereplicationtargetsystem.ClickNext. Ifthereplicationtargethasalreadybeenadded,selectitinthedropdown menu.ClickNext. ChecktheboxthatreadsIagreethattargetcanmanagemysystem.Thisallows thetargetsystemtomanagethesourcesystem.ClickNexttoproceedwith generatingasecuretunnelcertificaterequest. ClickGenerateRequest.Thisgeneratesacertificatesigningrequestfile.Click Okay,andsavethefile<source>.csrinaconvenientlocation. Tocontinuewithreplicationsetup,youmustconfigurethesystemroleforthe targetandacceptmanagementprivileges,asexplainedinConfigurethetarget systemroleandcreateasecuretunnelbelow.

Configurethetargetsystemroleandcreateasecuretunnel
Afterconfiguringthesystemroleforthesourceandgrantingmanagement privilegetothetarget,youmustconfigurethesystemroleforthetargetand createasecuretunnelbetweenthesourceandtargetsystems.Formore informationaboutsecuretunnels,seeAboutsecuretunnelsforUnitrends systemsonpage 244. Toconfigurethesystemroleforthetarget 1 Verifythatallrequirementshavebeenmetforthesourceandtargetsystems.See Replicationrequirementsonpage 246.
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2 3 4 5

Openabrowserandconnecttothetargetsystem. SelectReplication>ReplicationWizard.Onthewelcomepage,clickNexttobegin replicationsetup. Thewizardaskshowyouwouldliketoconfigurethesystem.ClickReplication Targetsoitishighlighted.ClickNext. Ifyouhavenotconfiguredthesystemasareplicationtarget,thewizardprompts youtochangetheinstallationtype.SelectInstallasavault(areplicationtarget forsomeotherlocalbackupsystem).(Ifyouhavealreadyconfiguredthesystem asareplicationtarget,thewizardskipstothenextstep.)ClickNext. Tocreateasecuretunnel Thewizardasksyoutoselectasourcetoreplicatetothetarget.Performoneof thefollowing:

Ifthereplicationsourcehasnotbeenaddedtothetargetsystemshostsfile,
selectAddaNewSourcefromthedropdownmenu.Enterthehostnameand IPaddressofthereplicationsourceinthespecifiedfields.Besuretoenterthe hostnameexactlyasitdisplaysinthehostsfileonthereplicationtargetsystem. ClickNexttoviewtheCreateaSecureTunnelTargetstep. Ifthesourcehasalreadybeenadded,selectitinthedropdownmenu.Click NexttoviewtheCreateaSecureTunnelTargetstep. AtthetopoftheCreateaSecureTunneltargetpage,thenetworksettingsforthe connectiondisplay.Thesesettingsareusedtocreatethesecuretunnelinterface. UsethedefaultIP,subnet,andportunlessthesesettingscauseaconflictinyour environment.Ifnecessary,enteryourownvalues.ClickCreateaSecureTunnel Target. Amessagedisplaysaskingifyouaresureyouwanttoproceed.Onceyoucreatea securetunnel,thisprocedurecannotbeundone.Ifyouarereadytocreatea securetunnel,clickYestoproceedwithsigningthesecuretunnelcertificate request. Note:IfthereplicationsetupprocessisinterruptedafterStep7,thewizardskips thisstepwhenyoustartoverwiththesetupprocess.Thisisnotanerror,asa securetunnelcanonlybecreatedonce.Whenthewizardskipsthisstep,proceed toStep8. 9 ClickSignRequest.Youarepromptedtobrowseandopenthefilecalled <source>.csryousavedearlier.Byopeningthefile,yousignthecertificate.Click Okayandsavethesignedcertificatefilecalled<source>.<target>.crtina convenientlocation.

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10 YouarepromptedtosavetheCertificateAuthorityfile.ClickOkayandsavethefile called<target>ca.crtinaconvenientlocation. 11 Youarepromptedtosendthecertificatefilesandotherinformationtothesource systemforfinalconfiguration.ClickOkay. Tocontinuethereplicationsetup,youmustreturntothereplicationwizardonthe sourcesystemandproceedtoConfigurethesecuretunnelandaddthesource systemtothetargetbelow.

Configurethesecuretunnelandaddthesourcesystemtothetarget
Performthesestepstoconfigurethesecuretunnelandaddthesourcesystemto thetarget. Toconfigurethesecuretunnel 1 2 3 SwitchtothesourcesysteminyourbrowsertoviewtheConfiguretheSecure TunnelontheSourceSystemstep.ClickCompleteConfiguration. YouseeamessageaskingyoutocompletetheSecureTunnelconfigurationand signtheSourceSystemCertificate.ClickOkay. Youarepromptedtobrowseandopenthe<target>ca.crtfile.Whenyouopenthe file,amessagedisplaysstatingthatyouhavesuccessfullyloadedtheCA certificate. ClickOkaytoloadthesignedSecureTunnelcertificate.Youarepromptedto browseandopenthe<source>.<target>.crtfile.OpenthisfiletocompleteSecure Tunnelconfigurationonthesourcesystem.ClickOkaytoacknowledgethatthe configurationiscomplete. Note:Ifyouhavepreviouslycreatedasecuretunnelbetweenthesourceand target,amessagedisplaysstatingthatthesourcehasalreadybeenconfiguredas anOpenVPNclientofthetarget.ClickOkay,andproceedtothenextstep. 5 ClickNexttocontinue.Thereplicationwizardinstructsyoutoreturntothetarget systemtocontinuewiththesetup. Toaddthesourcesystemtothetarget 6 Switchtothetargetsysteminyourbrowser.ClickNexttoviewtheAddSource SystemtoTargetstep.Inthedropdownmenus,selectacustomerandlocation forthesourcesystemorusethedefaultvaluesprovided.Ifyouhavemultiple backupdevicesonthetargetsystem,selectthedevicewhereyouwouldlike backupstoreplicate.ClickNext.
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Thewizardnowasksifyouwouldliketolikeconfigureattributesonthesource system.Youcantunethesourcesystemtoperformoptimallygiventhe bandwidthavailableforreplication.Youcanalsoconfigureclientsand applicationsforreplication.Thewizardallowsyoutoperformthese configurationsfromeithersystem,buttosimplifythesetupprocess,these instructionsaskyoutoconfigureattributesthroughthesource.Onthetarget, selectThereplicationattributesofsourcearealreadysetup,andIamdone.(You willstillbeabletoconfigureattributesonthesourcesystem.)ClickNext. Thewizardinformsyouthatreplicationiscomplete.ClickFinishtocompletethe ReplicationWizardsetupforthetargetsystem.Youmustnowreturntothesource systemtocompletethereplicationsetup.ProceedtoTunereplicationattributes onthesourcesystembelow.

Tunereplicationattributesonthesourcesystem
Fromthesourcesystem,configurereplicationattributesusingthestepsbelow. Tosetreplicationattributesonthesourcesystem 1 2 3 Switchtothesourcesysteminyourbrowser.YouseetheAddSourceSystemto targetstep.ClickNexttobeginconfiguringattributes. SelectIwouldliketoconfigurethereplicationattributesofthesourcesystem, clickNext. IntheReplicationReportOptionssection,enterthefollowingtoreceiveemail reports:

ThetimetoreceivethereportintheTimetoSendReportfield. TheemailaddressintheReportEmailAddressfield.
Note1:Ifyouwanttoreceiveanemailreport,youmustentervaluesineachof thesefields. Note2:YoureceiveaReplicationreportifyouareusingreplicationanda SecuresyncreportifyouareusingVaulting. 4 IntheBandwidthandThrottlingOptionssection,configurethefollowing:

ConnectionTypeTheconnectionstheoreticalphysicalbandwidth.Ifyour
specificconnectionisnotinthelist,picktheclosestupstreambandwidth match. ConnectionEffectiveBandwidthWhatyouexpecttheactualbandwidthof thephysicalconnectiontobe. ThrottlingSettingsUsethegridtoconfiguresettings.
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ThrottlingissimplytheactofresponsiblysharingthebandwidthoftheWANby whichtheUnitrendstargetprovidesreplicationanddisasterrecoveryservices. Settheweeklyreplicationscheduleusingthegraphicaltoolconsistingof7x24 smallboxesthatrepresenteachhouroftheweek. Multiplethrottlingscenarioscanbeconfigured.Selectthethrottlepercentage, thenclickanddragthemousepointertohighlightthedaysandtimestousethe selectedpercentage.Performthisstepasmanytimesasneededtofully configurethrottlingscenarios.ThepercentageyouselectusesXpercentofthe ConnectionEffectiveBandwidthyousetaboveforreplication. 5 ClickNexttoacceptthesettings.TheConfigureReplicationoftheSourcesClients stepdisplays.ProceedtoConfigureclientsandapplicationsforreplication below.

Configureclientsandapplicationsforreplication
Abackupforaclientisreplicatedifthefollowingconditionsaresatisfied:

Replicationisenabledfortheclientoritsapplicationbackups.SeeTo
configureclientsandapplicationsforreplicationbelowfordetails. Theclientbackupsarelocatedonabackupdiskdevice. Theclientbackupsaresuccessful. Toconfigureclientsandapplicationsforreplication 1 Usethecheckboxestoselectallclientswhosebackupsaretobereplicatedtothe targetsystem.Onceyouselectaclient,allsubsequentfilelevelandbaremetal backupswillreplicate.ClickNext. Note1:IfaclientishostinganapplicationsuchasExchange,Oracle,orSQL,you mustconfigurethisapplicationforreplicationinthenextstep.Itsbackupswillnot replicateifyouconfigureonlytheclientandnottheapplication. Note2:AfterclickingNext,thesystemmakeschangestoallclientswhose replicationsettingyoucheckedorunchecked.Thisprocesscantakeafewseconds toseveralminutesdependingonthenumberofclientschanged.

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Selectapplicationswhosebackupsaretobereplicatedtothetargetsystem.Use theNavigationpaneonthelefttoselectanapplication,thenusethecheckboxes toselectthedatabasesandvirtualmachinestoreplicate.Aftermakingalldesired selections,clickNext. Note:Ifyouadddatabasesorvirtualmachinestoyourbackupsystemaftersetting upreplication,theirbackupswillnotautomaticallyreplicate.Youmustconfigure themforreplicationusingtheproceduredescribedinToreplicateapplication backupsonpage 271.

Thereplicationwizardinformsyouthatreplicationsetupiscomplete.ClickFinish tocompletetheReplicationWizardsetup. YouarefinishedwiththeReplicationWizardsetup.Allclientsandapplicationsthat youhaveconfiguredwillbeginreplicating.Thereplicationqueueschemeissetto Recency,sothemostrecentbackupsarereplicatedfirst.Thisistherecommended approach,butyoucanchangethesettingtoMaximumRetention,wherebackups areaddedtotheendofthereplicationqueueastheycomplete,orManual,which enablesyoutoaddbackupstothereplicationqueuemanually.Fordetails,see Configuringconnectionoptionsandprocesscontrolonpage 269. Itisalsorecommendedthatforlargedatasetsyouseedtheinitialdatasettothe targetusingremovablemedia.Thisgreatlyreducesthetimerequiredtoreplicate thefirstbackups.Fordetails,seeSeedingtheinitialdatasetonpage 270.

Crossreplicationsetup
Thissectionprovidesahighleveloverviewofthestepsrequiredtosetupcross replicationbetweentwosystems.Incrossreplication,eachsystemactsasbotha backupsourceandareplicationtarget.Aspartofthesetupprocess,youwill createasecuretunnelforoptimized,securecommunicationbetweenthetwo systems.Whencreatingthissecuretunnel,youwilldesignateonesystemasthe securetunnelsource(STsource)andtheotherasthesecuretunneltarget(ST target).Thelargerofthetwosystemsisthebetterchoiceforasecuretunnel target,butiftheyarethesamemodel,eitherwillworkfine.Beforebeginningthe setupprocess,decidewhichsystemyouwilldesignateastheSTsourceandwhich youwilldesignateastheSTtarget. TheproceduredescribedhereisperformedusingtheReplicationWizard. ReplicationsetuprequiresyoutoaccessthewizardfromboththeSTsourceand STtargetsystems.Thisproceduredividescrossreplicationsetupintoseveralparts thatminimizetheneedforswitchingbetweenthetwosystems. Beforebeginningthesetupprocess,performthefollowing:
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1 2

SeeReplicationrequirementsonpage 246toverifythatallrequirementshave beenmetforthesourceandtargetsystems. MakesureyouknowthehostnameandIPaddressforboththesourceandtarget systems.Toviewasystemshostnameintheadministratorinterface,select Settings>Clients,Networking,andNotifications>Networks>Hostname. MakesuretheIPaddressesandportsinuseonyournetworkwillnotconflictwith thedefaultsettingsforthesecuretunnelthatyouwillcreateforoptimized,secure communicationbetweenthesourceandtargetsystems.Thesecuretunneluses thefollowingsettings:

SecureTunnelIP:172.17.3.0 Netmask:255.255.255.0 Port:1194

Ifthesesettingsconflictwithyourenvironment,youcanchangethemwhen creatingthesecuretunnelaspartofthesetupprocess. Important!Donotusethisprocedureforsystemsrunningversion7.0.0or7.1.x. Upgradeto7.2or,ifthisisnotpossible,configurereplicationasdescribedinKB 1314.Donotusethisprocedureforsourcesystemsthatareconfiguredforlegacy vaulting.Ifyoursystemisvaultingdata,seeUpgradingfromlegacyvaultingto replicationonpage 275. Tosetupcrossreplicationbetweentwosystems Note:UsetheReplicationWizardforeasysetup.Ifyouarefamiliarwithsettingup replicationfromtheWANSettingsorSecureTunnelSettingspage,thisisstill supported.Fordetailsonusingthesepages,seeKB1314. 1 2 3 4 5 6 7 8 Configureencryptiononthereplicationtargetonpage 253 (Optional)Addalogicaldevicetoassociatewithasourcesystemonpage 253 ConfiguretheSTsourcesystemforcrossreplicationandgrantmanagement privilegetotheSTtargetbelow ConfiguretheSTtargetsystemandcreateasecuretunnelonpage 263 Configurethesecuretunnelforcrossreplicationonpage 264 Addeachsystemtotheothersystemgridonpage 265 Tunecrossreplicationattributesonpage 266 Configureclientsandapplicationsforcrossreplicationonpage 267

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ConfiguretheSTsourcesystemforcrossreplicationandgrant managementprivilegetotheSTtarget
Incrossreplication,eachsystemactsasbothasourceandatarget.Eachsystem mustgrantmanagementpermissiontotheothertoallowvariousreplication operations.BegincrossreplicationsetupbyconfiguringtheSTsourcesystemand grantingremotemanagementprivilegetotheSTtargetsystem. ToconfiguretheSTsourcesystemforcrossreplication 1 2 3 4 5 Verifythatallrequirementshavebeenmet.SeeReplicationrequirementson page 246. OpenabrowserandconnecttotheSTsourcesystem. SelectReplication>ReplicationWizard.Onthewelcomepage,clickNexttobegin crossreplicationsetup. Thewizardaskshowyouwouldliketoconfigurethesystem.ClickCross Replicationsoitishighlighted.ClickNext. Ifyouhavenotconfiguredthesystemforcrossreplication,thewizardprompts youtochangetheinstallationtype.SelectInstallasalocalbackupsystemanda vault(CrossReplication).(Ifyouhavealreadyconfiguredthesystemforcross replication,thewizardskipstothenextstep.)ClickNext. ThewizardasksyoutoselectasourcetoreplicatetotheSTsource.Performone ofthefollowing:

IftheSTtargetsystemhasnotbeenaddedtotheSTsourcesystemshostsfile,
selectAddanewSourceinthedropdownmenu.EnterthehostnameandIP addressoftheSTtargetinthespecifiedfields.Besuretoenterthehostname exactlyasitdisplaysinthehostsfileontheSTtarget.ClickNext. IftheSTtargetsystemhasalreadybeenaddedtotheSTsourcesystemshosts file,selectitinthedropdownmenu.ClickNext. Tograntmanagementprivilege 7

ChecktheboxthatreadsIagreethatSTtargetcanmanagemysystem.This allowstheSTtargetsystemtomanagetheSTsource.ClickNexttobegincreating asecuretunnel. ThewizardasksifyouwouldliketheSTsourcetobethesecuretunneltarget. SelectNo,IwouldpreferSTtargettobetheSecureTunnelTargetandSTsource tobetheSecureTunnelSource.ClickNext.

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Thewizardpromptsyoutogenerateasecuretunnelcertificaterequest.Click GenerateRequest.Thisgeneratesasigningrequestfile.ClickOkay,andsavethe file<STsource>.csrinaconvenientlocation. ThewizardproceedstotheConfiguretheSecureTunnelontheSourceSystem step.Tocontinuewithcrossreplicationsetup,proceedtoConfiguretheSTtarget systemandcreateasecuretunnelbelow.

ConfiguretheSTtargetsystemandcreateasecuretunnel
AfterconfiguringthesystemrolefortheSTsourceandgrantingmanagement privilegetotheSTtarget,youmustconfiguretheSTtargetandcreatethesecure tunnel.Formoreinformationaboutsecuretunnels,seeAboutsecuretunnelsfor Unitrendssystemsonpage 244. ToconfiguretheSTtargetsystem 1 2 3 4 5 Verifythatallrequirementshavebeenmet.SeeReplicationrequirementson page 246. Openanewtabinyourbrowser,andconnecttotheSTtargetsystem. SelectReplication>ReplicationWizard.Onthewelcomepage,clickNexttobegin crossreplicationsetup. Thewizardaskshowyouwouldliketoconfigurethesystem.ClickCross Replicationsoitishighlighted.ClickNext. Ifyouhavenotconfiguredthesystemforcrossreplication,thewizardprompts youtochangetheinstallationtype.SelectInstallasalocalbackupsystemanda vault(CrossReplication).(Ifyouhavealreadyconfiguredthesystemforcross replication,thewizardskipstothenextstep.)ClickNext. ThewizardasksyoutoselectasourcetoreplicatetotheSTsource.Performone ofthefollowing:

IftheSTtargetsystemhasnotbeenaddedtotheSTsourcesystemshostsfile,
selectAddanewSourceinthedropdownmenu.EnterthehostnameandIP addressoftheSTsourcesysteminthespecifiedfields.Besuretoenterthe hostnameexactlyasitdisplaysinthehostsfileontheSTsource.ClickNext. IftheSTtargetsystemhasalreadybeenaddedtotheSTsourcesystemshosts file,selectitinthedropdownmenu.ClickNext. Tocreateasecuretunnel 7 ChecktheboxthatreadsIagreethatSTsourcecanmanagemysystem.This allowstheSTsourcesystemtomanagetheSTtarget.ClickNexttobegincreating asecuretunnel.
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ThewizardasksifyouwouldliketheSTtargetsystemtobethesecuretunnel target.SelectYes,IwouldlikeSTtargettobetheSecureTunnelTargetand STsourcetobetheSecureTunnelSource.ClickNext. AtthetopoftheCreateSecureTunnelTargetpage,thenetworksettingsforthe connectiondisplay.Thesesettingsareusedtocreatethesecuretunnelinterface. UsethedefaultIP,subnet,andportunlessthesesettingscauseaconflictinyour environment.Ifnecessary,enteryourownvalues.ClickCreateaSecureTunnel Target.

10 Amessagedisplaysaskingifyouaresureyouwanttoproceed.Onceyoucreatea securetunnel,thisprocedurecannotbeundone.Ifyouarereadytocreatea securetunnel,clickYestoproceedwithsigningthesecuretunnelcertificate request. Note:IfthecrossreplicationsetupprocessisinterruptedafterStep10,thewizard willautomaticallyskipthisstepwhenyoustartoverwiththesetupprocess.Thisis notanerror,asasecuretunnelcanonlybecreatedonce.Whenthewizardskips thisstep,proceedtoStep11. 11 ClickSignRequest.Youarepromptedtobrowseandopenthefile<STsource>.csr yousavedearlier.Byopeningthefile,yousignthecertificate.ClickOkayandsave thesignedcertificatefilecalled<STsource>.<STtarget>.crtinaconvenient location. 12 YouarepromptedtosavetheCertificateAuthorityfile.ClickOkayandsavethefile called<STtarget>ca.crtinaconvenientlocation. 13 Youarepromptedtosendthecertificatefilesandotherinformationtothesecure tunnelsourcesystemforfinalconfiguration.ClickOkay. Tocontinuereplicationsetup,youmustreturntotheSTsourcesystemand configurethesecuretunnel.ProceedtoConfigurethesecuretunnelforcross replicationbelow.

Configurethesecuretunnelforcrossreplication
Performthesestepstoconfigurethesecuretunnel. Toconfigurethesecuretunnel 1 2 SwitchtotheSTsourcesysteminyourbrowsertoviewtheConfiguretheSecure TunnelontheSourceSystemstep.ClickCompleteConfiguration. YouseeamessageaskingyoutocompletetheSecureTunnelconfigurationand signtheSourceSystemCertificate.ClickOkay.

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Youarepromptedtobrowseandopenthe<STtarget>.ca.crtfile.Whenyouopen thefile,amessagedisplaysstatingthatyouhavesuccessfullyloadedtheCA certificate. ClickOkaytoloadthesignedSecureTunnelcertificatefile.Youarepromptedto browseandopenthe<STsource>.<STtarget>.crtfile.Openthisfiletocomplete SecureTunnelconfigurationontheSTsourcesystem. ClickOkaytoacknowledgethattheconfigurationiscomplete. ClickNexttocontinue.Crossreplicationsetupisalmostcomplete.Youarenow readytoaddthetwosystemstoeachothersgrids.Startbyswitchingbacktothe STTargetinyourbrowserandaddingtheSTSourcetoitsgrid,asexplainedbelow inAddeachsystemtotheothersystemgrid. Addeachsystemtotheothersystemgrid Oncethesecuretunnelhasbeencreatedandconfigured,youcanaddthetwo systemstoeachothersgirds.Thisprocedurerequiresyoutoswitchbetweenthe STsourceandSTtargetsystems. Toaddeachsystemtotheothersystemgrid

5 6

1 2

SwitchtotheSTtargetinyourbrowsertoviewtheConfiguringaSecureTunnel step.ClickNext. UsingthedropdownmenusintheAddSourcetoTargetstep,selectacustomer andlocationfortheSTsourceorusethedefaultvaluesprovided.Ifyouhave multiplebackupdevicesontheSTtargetsystem,selectthedevicewhereyou wouldlikebackupstoreplicate.ClickNext. ReturntotheSTsourceandviewtheAddSourcetoTargetstep.Inthedropdown menus,selectacustomerandlocationfortheSTtargetorusethedefaultvalues provided.IfyouhavemultiplebackupdevicesontheSTsourcesystem,selectthe devicewhereyouwouldlikebackupstoreplicate.ClickNext. ThewizarddisplaystheSelectaSystemtoconfigurestep.Youarenowreadyto tuneattributesandconfigureclientsforeachsystem.Tocontinue,chooseoneof thefollowingoptions:

Ifyouwouldliketodefinereplicationattributes,suchasreportingand
bandwidththrottling,proceedtoTunecrossreplicationattributesbelow.

Ifreplicationattributesarealreadyconfiguredforbothsystems,selectNeither,
Imdonewithconfiguringreplication.Thewizardinformsyouthatreplication setupiscompletefortheSTsource.ClickFinishtoexitthewizard.Returntothe
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STtargettocompletethereplicationsetup.Youseethestepaskingwhich systemyouwouldliketoconfigureattributeson.SelectNeither,Imdonewith configuringreplication.ThenclickFinishtoexittheReplicationWizard.

Tunecrossreplicationattributes
Oncethesystemsareaddedtoeachothersgrids,replicationconfigurationis almostcomplete.Youcannowtuneeachsystemtoperformoptimallygiventhe bandwidthavailableforreplication. TheReplicationWizardallowsyoutoperformtheseconfigurationsfromeither system,buttosimplifythesetupprocess,theseinstructionsaskyoutoconfigure attributesfortheSTsourcefromtheSTsourcesystemandfortheSTtargetfrom theSTtargetsystem. Tosetcrossreplicationattributes 1 2 StayinthebrowserontheSTsourcesystemandviewtheSelectaSystemto configurestep.SelecttheSTsourcesystem,andclickNext. IntheReplicationReportOptionssection,enterthefollowingtoreceiveemail reports:

ThetimetoreceivethereportintheTimetoSendReportfield. TheemailaddressintheReportEmailAddressfield.
Note1:Ifyouwanttoreceiveanemailreport,youmustentervaluesineachof thesefields. Note2:YoureceiveaReplicationreportifyouareusingreplicationanda SecuresyncreportifyouareusingVaulting. 3 IntheBandwidthandThrottlingOptionssection,configurethefollowing:

ConnectionTypeTheconnectionstheoreticalphysicalbandwidth.Ifyour
specificconnectionisnotinthelist,picktheclosestupstreambandwidth match. ConnectionEffectiveBandwidthWhatyouexpecttheactualbandwidthof thephysicalconnectiontobe. ThrottlingSettingsUsethegridtoconfiguresettings. ThrottlingissimplytheactofresponsiblysharingthebandwidthoftheWANby whichtheUnitrendstargetprovidesreplicationanddisasterrecoveryservices. Settheweeklyreplicationscheduleusingthegraphicaltoolconsistingof7x24 smallboxesthatrepresenteachhouroftheweek.

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Multiplethrottlingscenarioscanbeconfigured.Selectthethrottlepercentage, thenclickanddragthemousepointertohighlightthedaysandtimestousethe selectedpercentage.Performthisstepasmanytimesasneededtofully configurethrottlingscenarios.ThepercentageyouselectusesXpercentofthe ConnectionEffectiveBandwidthyousetaboveforreplication. 4 ClickNexttoacceptthesettings.TheConfigureReplicationoftheSourcesClients stepdisplays.ProceedtoConfigureclientsandapplicationsforcross replicationbelow.

Configureclientsandapplicationsforcrossreplication
Abackupforaclientisreplicatedifthefollowingconditionsaresatisfied:

Replicationisenabledfortheclientoritsapplicationbackups.SeeTo
configureclientsandapplicationsforreplicationbelowfordetails. Theclientbackupsarelocatedonadiskdevice. Theclientbackupsaresuccessful. Toconfigureclientsandapplicationsforcrossreplication 1 Usethecheckboxestoselectallclientswhosebackupsaretobereplicatedtothe othersystem.Onceyouselectaclient,anysubsequentfilelevelandbaremetal backupswillreplicate.ClickNext. Note1:IfaclientishostinganapplicationsuchasExchange,Oracle,orSQL,you mustconfigurethisapplicationforreplicationinthenextstep.Itsbackupswillnot replicateifyouconfigureonlytheclientandnottheapplication. Note2:AfterclickingNext,thesystemmakeschangestoallclientswhose replicationsettingyoucheckedorunchecked.Thisprocesscantakeafewseconds toseveralminutesdependingonthenumberofclientschanged. 2 Selectapplicationswhosebackupsaretobereplicatedtotheothersystem.Use theNavigationpaneonthelefttoselectanapplication,thenusethecheckboxes toselectwhichdatabasesandvirtualmachinestoreplicate.Aftermakingall desiredselections,clickNext. Note:Ifyouadddatabasesorvirtualmachinestoyourbackupsystemaftersetting upreplication,theirbackupswillnotautomaticallyreplicate.Youmustconfigure themforreplicationusingtheproceduredescribedinToreplicateapplication backupsonpage 271.

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Thereplicationwizardasksifyouwouldliketoconfigureattributesonanother system.SelectNeither,Imdonewithconfiguringreplication.ClickNext.The wizardinformsyouthatreplicationsetupiscomplete.ClickFinishtoexitthe wizardandcompletereplicationsetupfortheSTsourcesystem. SwitchtheSTTargetsysteminyourbrowser.ContinuefromStep2ofTosetcross replicationattributesonpage 266. Whenreplicationattributeshavebeenconfiguredforbothsystems,select Neither,ImdonewithconfiguringreplicationandclickNext.ClickFinishto completetheReplicationWizardsetup. YouarefinishedwiththeReplicationWizardsetup.Allclientsandapplicationsthat youhaveconfiguredwillbeginreplicating.Thereplicationqueueschemeissetto Recency,sothemostrecentbackupsarereplicatedfirst.Thisistherecommended approach,butyoucanchangethesettingtoMaximumRetention,wherebackups areaddedtotheendofthereplicationqueueastheycomplete,orManual,which enablesyoutoaddbackupstothereplicationqueuemanually.Fordetails,see Configuringconnectionoptionsandprocesscontrolbelow. Itisalsorecommendedthatforlargedatasetsyouseedtheinitialdatasettothe targetusingremovablemedia.Thisgreatlyreducesthetimerequiredtoreplicate thefirstbackups.Fordetails,seeSeedingtheinitialdatasetonpage 270.

4 5

Configuringreplicationaftertheinitialsetup
Onceyourbackupsarereplicating,dependinguponyourenvironmentanddata protectionneeds,youmightneedtoperformoneormoreofthefollowing:

Configuringconnectionoptionsandprocesscontrolonpage 269 Seedingtheinitialdatasetonpage 270 Configuringbackupsforreplicationonpage 271 Tuningbandwidthandthrottlingoptionsonpage 272 Settingreplicationreportoptionsonpage 272 Suspendingreplicationonpage 273 Movingasourcetoadifferentreplicationtargetonpage 273 Removingreplicationonpage 274

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Configuringconnectionoptionsandprocesscontrol
Connectionoptionsandprocesscontrolallowyoutofinetunehowreplication behaves,includingthereplicationjobqueueschemeandhowmanybackupscan bereplicatedatonce. NoteaboutPollFrequency:Inpreviousreleases,therewasaPollFrequencyfield tosethowoftenthesourcechecksfornewbackupstoreplicate.Beginningin release7.3,thissettinghasbeenremoved,andthesourcenowsetspollfrequency automaticallytooptimizesystemperformance. Toadjustconnectionoptionsandprocesscontrol 1 2 SelectthesourcesystemyouwishtoadjustsettingsforintheNavigationpaneand SelectReplication>ReplicationAttributes. SelectConnectionOptionsandProcessControlandconfigurethefollowing:

QueueSchemeSpecifiesthemannerinwhichreplicationjobsarequeued.
ThedefaultsettingisRecency,wherebackupsareaddedtothetopofthe replicationqueue,sothemostrecentbackupsarereplicatedfirst.Notethat uponreplicatingthemostrecentbackupofagivenclientandtype,older backupsareremovedfromthequeueandarenotreplicated.SelectMaximize Retentiontoaddbackupstotheendofthereplicationqueueastheycomplete. SelectManualtoaddreplicatedbackupstothequeuemanually(see Replicatingbackupsmanuallyonpage 270).WiththeManualscheme,the systemdoesnotaddbackupstothequeue. MaxConcurrentEnterthemaximumnumberofreplicationtasksthatcanrun simultaneously. Resume/SuspendReplicationSelecttoresumeorsuspendreplication operations.Forinitialconfiguration,clickResumeReplicationtoenablethe replicationprocess. Ifsuspendingreplication,anoptionispresentedtosuspendimmediatelyby selectingYes,orsuspendafteranyreplicationoperationsinprogresshave completedbyselectingNo.Ifyoususpendimmediately,replicationoperations inprogressarestopped.SelectingCanceltakesyoubacktothepreviousscreen andreplicationcontinueswithoutinterruption. Note:Suspendingpausesreplicationoperationstemporarily,untilyouclick ResumeReplication.Itdoesnotremovethereplicationconfiguration.

ResetReplicationSelecttostopallinprogressreplicationoperations
immediatelyandthenrestartreplication.

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Replicatingbackupsmanually
IfyouhavechosentheManualqueuescheme(seeConfiguringconnection optionsandprocesscontrolonpage 269),youmustselecteachfullbackupyou wishtoreplicate. Note:Fullormasterbackupsaretheonlytypethatcanbereplicatedmanually. Thisincludesapplicationlevel(suchasSQLfullandExchangefull)andfilelevelfull backups.ThisfeatureisnotavailablewiththeMaximizeRetentionandRecency queueschemes. Toreplicateabackupmanually 1 2 3 SelectaclientintheNavigationpaneandclickStatus. SelectthePast(HistoricalStatus)blind. UndertheBackup:MonthorBackup:Last7Daystab,clickthedesiredfull backup. DetailsdisplayontheBackupInformationpage. 4 5 ClickReplicateBackuptoaddthisbackuptotheendofthereplicationqueue. UsetheReplicationDashboard(Replication>Dashboard)toviewthebackupin thequeue.SeeWorkingwiththereplicationdashboardonpage 283fordetails.

Seedingtheinitialdataset
Forlargedatasets,itisrecommendedthatyouseedtheinitialdatasettothe targetusingremovablemedia(diskorNAS).Thisisoptional,butgreatlyreduces thetimerequiredtotransferthefirstbackupstothesystem.Ratherthanletting thereplicationprocessdothisinitialtransfer,useaseedingmechanism. Toseedtheinitialdataset Performthesestepsonthesourcesystem. Note:Ifcrossreplicating,performthisprocedureoneachreplicatingsystem. 1 2 SuspendreplicationbyselectingReplication>ReplicationAttributes> ConnectionOptionsandprocessControl>SuspendReplication. Disablearchiveschedulesforthedurationoftheseedoperation.

SelectArchive>ScheduleArchive. SelectascheduleandclickEnable/Disablebelow.Repeattodisableeach
schedule.
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ProceedtotheRapidSeedforReplicatingSystemsdocumentforseedinstructions.

Configuringbackupsforreplication
Onceyoursystemisreplicating,ifyouneedtoconfigurefilelevelorapplication backupsforreplication,usethefollowingprocedures:

Toreplicatefilelevelbackupsbelow. Toreplicateapplicationbackupsonpage 271.

Toreplicatefilelevelbackups 1 2 3 LogintothesourcesystemandselectSettings>Clients,Networking,and Notifications>Clients. Selectaclienttobeconfiguredforreplication. ChecktheAllbackupsperformedonthiscomputeraretoreplicated...box. Note:ThisoptionisnotavailableforHyperVandVMwarebecauseonly applicationlevelbackupsaresupportedfortheseclients.ToreplicateHyperVand VMwareclients,seeToreplicateapplicationbackupsbelow. Allsubsequentfilelevelandbaremetalbackupsforthisclientwillbereplicated tothetargetsystem.Ifthisfieldisnotchecked,backupsarenotreplicatedforthis client. Note:Iftheclientishostinganapplication,suchasExchange,Oracle,orSQL,and youwanttoreplicatethisapplicationsbackups,youmustalsoconfigurethe applicationforreplication.Ifyouconfigureonlytheclient,andnottheapplication, applicationbackupswillnotreplicate. Toreplicatetheclientsapplicationbackups,seeToreplicateapplication backupsbelow. 4 Repeatthisprocesstoconfigurealldesiredclientsforreplication. Toreplicateapplicationbackups Usethisproceduretosetupapplicationlevelbackupsforreplication. 1 2 IntheNavigationpane,selecttheapplicationwhosedataorvirtualmachinesyou wouldliketoreplicate. SelectReplication>ReplicationAttributes. Alistoftheapplicationsdatabases,storagegroups,orvirtualmachinesdisplays. Ifyoudonotseethedesireditems,clickReloadtorefreshtheview.
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Ifanitemismarkedunavailable,checkthatthedatabase,storagegroup,orVMis online. 3 4 Checkboxestoselecttheitemsyouwishtoreplicate. ClickConfirmtosaveyoursettings.

Tuningbandwidthandthrottlingoptions
Usethisproceduretoconfigurehowyourreplicatingsystemsusetheavailable bandwidth.Thisprocedurecanberunfromthesourceortargetsystem. Totunebandwidthandthrottlingoptions 1 2 3 Logintothesourceortargetsystem. SelectthesourcesystemintheNavigationPane,andthenselectReplication> ReplicationAttributes. IntheBandwidthandThrottlingOptionssection,configurethefollowing:

ConnectionTypeTheconnectionstheoreticalphysicalbandwidth.Ifyour
specificconnectionisnotinthelist,picktheclosestupstreambandwidth match. ConnectionEffectiveBandwidthWhatyouexpecttheactualbandwidthof thephysicalconnectiontobe. ThrottlingSettingsUsethegridtoconfiguresettings. ThrottlingissimplytheactofresponsiblysharingthebandwidthoftheWANby whichtheUnitrendstargetprovidesreplicationanddisasterrecoveryservices. Settheweeklyreplicationscheduleusingthegraphicaltoolconsistingof7x24 smallboxesthatrepresenteachhouroftheweek. Multiplethrottlingscenarioscanbeconfigured.Selectthethrottlepercentage, thenclickanddragthemousepointertohighlightthedaysandtimestousethe selectedpercentage.Performthisstepasmanytimesasneededtofully configurethrottlingscenarios.ThepercentageyouselectusesXpercentofthe ConnectionEffectiveBandwidthyousetaboveforreplication. 4 ClickConfirmtosavethesesettings.

Settingreplicationreportoptions
Aftersettingupreplication,youcanconfigurereplicationreportstobesentvia email.Thisprocedurecanberunfromthesourceortargetsystem.

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Tosetreplicationreportoptions 1 2 3 Logintothesourceortargetsystem. SelectthesourcesystemintheNavigationPane,andthenselectReplication> ReplicationAttributes. IntheReplicationReportOptionssection,enterthefollowingtoreceiveemail reports:

TheemailaddressintheReportEmailAddressfield. ThetimetoreceivethereportintheTimetoSendReportfield.
Note1:Ifyouwanttoreceiveanemailreport,youmustentervaluesineachof thesefields. Note2:YoureceiveaReplicationreportifyouareusingreplicationanda SecuresyncreportifyouareusingVaulting. 4 ClickConfirmtosavethesesettings.

Suspendingreplication
Youshouldtemporarilysuspendreplicationinthefollowinginstances: onpage 270. Whenperformingmaintenanceonyoursystems. Whenyournetworkwillbeoffline. Suspendingpausesreplicationoperationstemporarily,untilyouclickResume Replication.Itdoesnotremovethereplicationconfiguration.Forinstructionson suspendingreplication,seeToadjustconnectionoptionsandprocesscontrolon page 269.Toremovethereplicationconfiguration,seeRemovingreplicationon page 274.

Whenseedingtheinitialdataset.Fordetails,seeSeedingtheinitialdataset

Movingasourcetoadifferentreplicationtarget
Asourcecanreplicatetoonlyonetarget,soifyouneedtomoveasourcetoa differentreplicationtarget,youmustfirstremovereplicationbetweenthesource andthecurrenttarget,asdescribedbelowinRemovingreplication.Youcan thensetupreplicationtoanewtargetbyfollowingtheinstructionsfor Replicationsetuponpage 251.

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Removingreplication
Youmightfinditnecessarytoremoveareplicatingsourceincertainsituations, suchasifyouneedtomovethesourcetoadifferentreplicationtarget.Ifyou removereplicationforasource,replicationstops,butthetargetretains managementprivilegeandoperationsdescribedinSupportedtargetoperations usingthesourcesystemuseraccountonpage 280canstillbeperformedthrough thetarget. Removingreplicationdeletesallofthesourcesreplicatedbackupsfromthe target.Nobackupsaredeletedfromthesource.Beforeremovingreplication,be sureyounolongerneedthisreplicateddata. Toremovereplication Caution:Removingreplicationforasourcedeletesallofthesourcesreplicated backupsfromthetarget. 1 2 3 4 Logintothetargetsystem. SelectReplication>SystemManagement.Thenselectthesourcesystem. UncheckConfiguredforReplication? ClickConfirm.Aboxdisplaysaskingifyouaresureyouwanttoremovereplication forthesource.Tocontinue,checkIunderstandthatIampermanentlydeleting thissystemsreplicatedbackups. ClickConfirm. RefreshthetargetsystembyclickingthearrowsatthebottomoftheNavigation pane. Ifdesired,seeTorevoketheremotemanagementprivilegeonpage 84to removethesourcefromthetargetsNavigationpane.Youcanleavethesourceif youwanttomanageitsoperationsfromthetarget. Problemremovingreplication Inrareinstances,afterperformingtheproceduredescribedaboveinRemoving replication,youmightreceiveamessagestatingthatthesourceiscurrently replicatingtotheprevioustargetwhenyoutrytosetupreplicationtoanew target.Ifyoureceivethismessage,followthesestepstoremovereplicationforthe source: 1 Logintothesourcesystem.

5 6 7

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2 3 4 5 6 7

SelectSettings>System,Updates,andLicensing>GeneralConfiguration (Advanced). ExpandtheReplicationfolderbyclickingthearrownexttoit. ClickEnabledinthelistofsectionnames. Changethevaluetono.ClickConfirm. ThenclickSyncTointhelistofsectionnames.CleartheValuefield.ClickConfirm. RefreshthesourcesystembyclickingthearrowsatthebottomoftheNavigation pane.

Upgradingfromlegacyvaultingtoreplication
Ahighleveloverviewofthestepsrequiredtoupgradefromlegacyvaultingto replicationisgivenhere.Proceedtothesectionsthatfollowfordetailed instructions. Theseproceduresassumethesource(backupsystem)andtarget(legacyvault) youwishtoupgradearecurrentlyvaulting.Vaultingmustberunningand configuredcorrectlytousetheseupgradeprocedures. Runtheseproceduresonthetargetforeachsourcesystemyouwishtoupgrade. Foratargetreceivingvaulteddatafrommultiplesources,youmustcomplete theseproceduresforeachsource.

Migrationlimitations
Thefollowingvaulteddatadoesnotmigrateduringtheupgradeprocess:

Exchangeagent). Beforemigrating,besuretoarchivethisdata. Runtheseprocedurestoupgradefromlegacyvaultingtoreplication 1 2 3 Preparesourceandtargetsystems. Migratelegacyvaulteddata. Upgradetoreplication.

SourcesystemdatavaultedwiththelegacyVaultLocalDirectoryoption. VaultedNASclientbackups. VaultedlegacyExchangebackups(backupsrunwiththeWindowslegacy

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Preparesourceandtargetsystems 1 Logintothetargetandsuspendvaultingonallsourcesystemsinpreparationfor installingupdates.

SelectasourcesystemintheNavigationpane,thenselectSettings>
2 Replication>ReplicationAttributes>SuspendVaulting. Repeatforeachsourcethatisvaultingtothistarget. Updatethetargettoversion7.1.

Withthetarget(brownvaulticon)selectedintheNavigationpane,selectSettings >SystemUpdates,andLicensing>Updates>Install. 3 Updatethesourcetoversion7.1. Withthesource(blueservericon)selectedintheNavigationpane,selectSettings >SystemUpdates,andLicensing>Updates>Install. 4 Restartvaultingonallsourcesotherthantheoneyouareupgradingtoreplication.

SelectthesourcesystemintheNavigationpane,thenselectReplication>
ReplicationAttributes>ResumeVaulting. Besurethatvaultingremainssuspendedonthesourceyouareupgrading. Theupgradeonlyimpactstheselectedsourcesystem.Restartingvaultingon theothersourcesenableslegacyvaultingtoresumeandcontinuethroughout theupgradeprocedure. Configurethetargetasacrossvault.(Ifthetargetisalreadyconfiguredasbotha backupsystemandreplicationtarget,skipthisstep.) WiththetargetselectedintheNavigationpane,selectReplication>System Management>AddSystem,checkCreateCrossVault,andclickConfirm. Note:Thisconfigurationisrequiredforreplicationevenifthetargetwillnotbe usedasabackupsystem. 6 7 WiththetargetselectedintheNavigationpane,selectSettings>Storageand Retention>StorageAllocation. Adjuststoragetoaddreplicationspace,eitherbydraggingaborderinthecircleor enteringavalueintheBackup/Replicationfieldbelow.

Toincreasereplicationstorage,youmustdecreaseVaultingand/orInstant
Recoverystorage.

VaulteddataisstoredonthetargetintheVaultingstoragearea.Replicated
dataisstoredintheBackup/Replicationstoragearea.Increasethisstoragearea toaccommodatereplicateddata.WhenyoucompletetheUpgradeto replicationprocedurebelow,datawillbeginreplicating.Ifthereisnospacein theBackup/Replicationarea,replicationjobsfail.

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 Ifyouarealsousingthetargetasalocalbackupsystem,regularbackupsare
storedintheBackup/Replicationarea.Besuretoallocateenoughspacefor bothreplicatedandbackupdata. Ifthetargetisreceivingvaultdatafrommultiplesources,besuretoleave enoughspaceintheVaultingarea.IfyourunoutofspaceintheVaultingarea, legacyvaultjobsfail. WhenyoucompletetheUpgradetoreplicationprocedurebelow,vaulted dataforthissourceisremovedfromthetarget.Thisfreesspace.Fortargets withmultiplesources,freeingspaceasyouupgradeonesourceatatimeworks wellfortightsystems. Migratelegacyvaulteddata Note:Westronglyrecommendmigratinglegacyvaultdatatoavoidtransferring theinitialreplicationdatasetoverthenetwork.Ifyouskipthismigration procedure,theinitialtransferrequiresatremendousamountoftimeand bandwidth.Afterthelegacyvaulteddataismigrated,onlychangedblocksare transferredoverthenetwork. 1 Verifythefollowingprerequisiteshavebeenmet:

AllstepsinthePreparesourceandtargetsystemsprocedureabovehave
beencompleted. Thebackupsdeviceonthetargethasasmuchormorefreespaceasthetotal sizeofthebackupstobemigrated.Tocheckfreespace,selectSettings> StorageandRetention>Storage. Ifanyencryptedbackupsonthesourcewillbereplicated,encryptionmustbe enabledonthetarget.SeeToconfigureencryptiononpage 115fordetails. Ifanyencryptedbackupsonthesourcewillbereplicated,thesource encryptionpassphrasemustbeavailable.Youwillbepromptedforthis passphrasewhenmigratingdata. Usingaterminalemulator,suchasPuTTY,connecttothetargetwiththefollowing:

targetsystemIPaddress port22 SSHconnectiontype

3 Loginasauserwithrootprivileges.
login as: root root@192.168.220.56's password:

4 5

Enterthiscommandtolaunchthemigrationutility: Preliminarychecksarerunandmessagesdisplay.Checkthelastparagraphonthe screenanddooneofthefollowing:

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[root]# /usr/bp/bin/vaultMigration-scripts/mr71VaultMigration.php

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 IfyouseeSelectthesystemtomigrate...,continuetothenextstepinthis
procedure.

IfyouseeFoundsomeproblems...,checkforFailedresultsaboveinthe
6 PreliminaryChecklist,correctanyissues,thenrerunthemigrationutility. IntheSystem(s)list,findthesourcewhosevaulteddatayouwishtomigrate, typeitsnumberandpressEnter.Forexample,
Selection (q to quit): 0

Informationfortheselectedsystemdisplays.Checkthelastparagraphonthe screenanddooneofthefollowing:

IfyouseeInsufficientspace...,notetheavailablespaceandamountneeded.
AllocatemorespacetotheBackup/Retentionarea(Settings>Storageand Retention>StorageAllocation),thenrerunthemigrationprocedure. IfyouseeEntertostartmigrationprocess...,pressEntertobeginmigration(or typeqtoquit). Ifyouaremigratingencryptedbackups,youarepromptedforthesources encryptionpassphrase.TypeinthepassphraseandpressEnter. Whilemigrationisinprogress,statusmessagesdisplay. Note:Youcanrunupto5migrationsessionstomigratemultiplesourcesystems concurrently.Usecautionwhenrunningmultiplesessionsaseachconsumes systemresources,whichmayadverselyimpactperformance.Torunanother session,startwithStep6inPreparesourceandtargetsystemsabovetoprepare yournextsource. 10 Whenmigrationiscomplete,youseethemessageDone,Exiting...andtheLinux commandpromptreturns.Forexample,
Done, Exiting... [root]#

8 9

Ifyouseeanyerrors,simplyreruntheutilitytomigrateanyremainingdata.Once thescriptcompleteswithouterrors,continuetoUpgradetoreplicationbelow. Upgradetoreplication

Warning:Upgradingasourcesystemfromlegacyvaultingtoreplicationdeletes allvaulteddataforthissourceonthetargetsystem.Ifyouhavemultiplesources vaultingtothetarget,legacyvaultingforothersourcescontinuesandvaulted dataforthesesystemsispreserved. 1

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 AllstepsinPreparesourceandtargetsystemsonpage 276havebeen
completed.

AllstepsinMigratelegacyvaulteddataabovehavebeencompleted.
2 3 4 Logintothetargetsysteminterface(notthecommandline). SelectthesourcesystemintheNavigationpane,thenselectReplication>System Management. VerifythatthedesiredsourcesystemdisplaysintheSystemUsernamefield. Warning:BesurethedesiredsystemdisplaysintheSystemUsernamefield.Any vaulteddataassociatedwiththissystemonthetargetwillbedeletedupon upgradingtoreplication. 5 6 7 ChecktheConfiguredForReplicationboxandclickConfirm. Whenthewarningmessagedisplays,clickYestocontinue. Whentheupgradeiscomplete,restartreplication. WiththesourcesystemselectedintheNavigationpane,selectReplication> ReplicationAttributes>ResumeReplication. 8 VerifythatreplicationisrunningbyselectingReplication>Dashboard.Youshould seesystemmetadatareplicatingwithinminutes.Fordetails,seeWorkingwith thereplicationdashboardonpage 283. Allclientsandapplicationsthatwereconfiguredforlegacyvaultingbegin replicating.Nofurtherconfigurationisrequired. 9 Toupgradeanothersourceonthistarget,suspendvaultingonthesourceand repeatthisprocedurestartingwithStep6inPreparesourceandtargetsystems above.

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Navigatingreplicatingsystems
Inreplicatingsystems,youcanviewinformationfromboththesourceandtarget systems.Oneithersystem,thetasksyoucanperformarebasedonthelogin credentialssupplied.SeeAboutuserconfigurationonpage 54fordetails.

Fromthesourcesystem
Fromthesourcesystemyoucanaccessthefollowing:

Backupsstoredonthesourcesystemitself. Active,pending,andcompletedreplicationtasksasdescribedinWorkingwith
thereplicationdashboardonpage 283.

CompletedreplicationtasksbyviewingtheReplicationreport(last24hours)or
ReplicationHistoryreport(olderhistory).

Fromthetargetsystem
Targetsystemscanhavemultiplereplicatingsources.Torestrictaccessbysource system,thereisauniquesystemuseraccountonthetargetsystemforeach source.Thesystemsourceusernameandpasswordarethehostnameofthe sourcesystem.Forexample,forasourcewhosehostnameisCompanyBackup,log inasuserCompanyBackupandpasswordCompanyBackup. Tochangethesourcesystemuserpassword 1 2 3 4 SelectSettings>Customers,Locations,andUsers>Users. Selectthedesiredsourcesystemuser. ChecktheChangePasswordbox. EnterthenewpasswordinthePasswordandVerifyPasswordfields.Passwords maycontainupperandlowercaseletters,numbers,andspecialcharacterswith theexceptionofaspaceandanequalssign(=). ClickConfirmtochangethepassword.

Supportedtargetoperationsusingthesourcesystemuseraccount
Whileloggedintothetargetusingthesourcesystemuseraccount,theviewis filteredtoshowonlyinformationforthatsource.Sourcesystemaccountprivileges alsolimittheoperationsthatcanbeperformed.Thesourcesystemusercannot performbackupandarchiveoperations.

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Usingthesourcesystemuseraccountyoucandothefollowing:

Viewbackupsstoredonthesourcesystemitself. Viewreplicatedbackupsstoredonthetargetsystembyswitchingto
ReplicationView.SeeViewingreplicatedbackupsonpage 282fordetails. Manageactive,pending,andcompletedreplicationtasksasdescribedin Workingwiththereplicationdashboardonpage 283. Performrestoreoperations. Managesystemsettings. Runreports.

Supportedtargetoperationsusingasuperuseraccount
Whileloggedintothetargetusingasuperuseraccount,theviewincludes informationforallreplicatingsources.Youcanperformalloperationsforthe targetsystemanditssources. Whenworkingfromthetarget,selectthedesiredsystemintheNavigationpane toviewandmanagethatsystem.Thetargetsystemhasabrownvaulticontoits left.Sourcesystemshaveablueservericon. Fromthetargetsystemyoucanaccessthefollowing:

Backupsstoredonthesourcesystemitself,byselectingthesourceinthe
Navigationpane.(Thesearesourceside,nonreplicatedbackups.) Onesourcesreplicatedbackupsstoredonthetargetsystem,byselectingthe sourcesystemandswitchingtoReplicationView.SeeViewingreplicated backupsonpage 282fordetails. Replicatedbackupsfromallsourcesstoredonthetarget,byselectingthe replicationtarget(brownvaulticon). Localbackupsrunonthetargetsystemifitisconfiguredasbothalocalbackup systemandreplicationtarget.(Fordetails,seeInstallationtypesand replicationonpage 250.)Inthisconfigurationtherearetwosystemiconsin theNavigationpaneforthetargetsystem.Selecttheblueservericontosee local,nonreplicatedbackups. Onesourcesactive,pending,andcompletedreplicationtasks,asdescribedin Workingwiththereplicationdashboardonpage 283,byselectingthesource system. Active,pending,andcompletedreplicationtasksforallsources,asdescribedin Workingwiththereplicationdashboardonpage 283,byselectingthe replicationtarget(brownvaulticon).

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Replicatedclientsonthetargetsystem
Ifanewclientisconfiguredforreplicationonasourcesystem,thefirsttimeone ofitsbackupsreplicatesthetargetcreatesareplicatedclientwithwhichto associatethebackup.Thereplicatedclientisaddedtothetargetsystems Navigationpanewhenreplicationbegins.

Viewingreplicatedbackups
YoucanviewreplicatedbackupsfromthetargetsystemusingtheReplicationView feature.Inreplicatingsystems,thebackupsyouseeonthetargetsystemare governedbywhethertheReplicationViewhasbeenselected.Ifnotselected,the backupsdisplayedarethosestoredonthesourcesystem.IfReplicationViewis selected,thebackupsdisplayedarereplicatedbackupsstoredonthetarget system. Onceabackuphasbeenreplicated,itisassignedanewIDonthetargetsystem. ThebackupIDofareplicatedbackupdoesnotmatchthatofitssourcesidebackup counterpart. Toshowreplicationview 1 2 3 4 5 Logintothetargetsystem. SelecttheGeariconatthebottomoftheNavigationpane. ChecktheShowReplicationViewbox. ClickConfirm.Theviewchangestoshowthereplicatedbackupsstoredonthe targetsystem. Tobesureyouareseeingreplicatedbackups,checkfortheReplicationViewbar abovetheNavigationpaneandCenterStage.IfReplicationViewdoesnotdisplay, youareviewingregularbackupsonthesourcesystem.Youcanalsolookatdetails ofanybackupontheStatus>Backup:Last7Daystab.Clickabackuptoview details.Inreplicationview,youseeReplicatedTrueintheBackupInformation.

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Workingwiththereplicationdashboard
Usethedashboardtomonitorandmanagereplicationoperationsonabackup systemorreplicationtarget.Toaccessthedashboard,selectthetargetorbackup systemintheNavigationpaneandselectReplication>Dashboard.Notethatyou cannotaccessthedashboardinReplicationView.Ifthedashboardselectionisnot available,switchtonormalview. Thedashboardshowseachsystemthatisreplicatingasaseparatecollapsible folder.TheinformationdisplayedisbasedonthesystemselectedintheNavigation pane.Foradescriptionofinformationdisplayedbysystemselected,see Navigatingreplicatingsystemsonpage 280. Thedashboardisorganizedintothreepanes:CompletedReplicationOperations, ActiveReplicationOperations,andPendingReplicationOperations.Thesections thatfollowdescribeeachindetail.

CompletedReplicationOperationspane
TheCompletedReplicationOperationspanecontainsdetailsofeachreplication operationthatcompletedinthelast24hours. CompletedReplicationOperationshierarchy Theinformationisarrangedinthefollowingway:

ClientfolderReplicatedbackupsaregroupedbyclient.Clientfoldersdisplay
firstinthehierarchyandarenamedinthefollowingformat: SourceSystem:SourceClient:BackupInstance>TargetSystem.Fora descriptionofsource,client,instance,andtarget,seeViewingcompleted replicationsonpage 284.Clickthearrowtotheleftofthefoldertoexpandor collapsetheview. ReplicatedbackupsBeneaththeClientfolder,replicatedbackupsforthis clientdisplaywiththemostrecentlycreatedoneshigherinthelist. Thefollowinginformationdisplaysforeachbackupthatreplicatedinthelast24 hours:

IDIDofthesourcebackup. StatusIconindicatingwhetherthebackupwasreplicatedsuccessfully.Green
indicatessuccess,redindicatesfailure.

ClientClientname.Collapseorexpandtheclientfolder,called
SourceSystem:Client,toshoworhideeachreplicatedbackup. TypeThetypeofbackupreplicated. Date/TimeTimeatwhichtheoperationstarted.
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 Size(MB)Thesizeofthereplicatedbackup. ElapsedTheelapsedtimefortheoperation.

Viewingcompletedreplications
ItemsdisplayedintheCompletedReplicatedOperationspanearefilteredbyyour selectionintheNavigationpane:

Selectthereplicationtarget(brownvaulticon)toseecompletedreplications
fromallsourcesystems. Selectthesourcesystem(blueservericon)toseecompletedreplicationsfor theselectedsystemonly. Toviewcompletedreplicationdetails 1 2 SelectthedesiredbackupsystemintheNavigationpane. Clickonanyrowinthepanetoseeadditionalinformation,includingthemessages associatedwiththereplicationtask.NotethattheIDontheReplicationDetail pageisthatofthesourcebackup.Thecorrespondingreplicatedbackuphasanew ID,whichdisplayswhenviewingbackupdetailsinReplicationView.Items displayedonthispagearedescribedhere:
Completed Replication Details Category BytesPerMinute

Description Average replication speed, in bytes per minute. Source system client for which this backup was run. Indicates whether the replication job completed. Date and time the replication started. Duration of the replication job in hh:mm:ss format (hours, minutes, seconds). ID of the source backup on the source system.

Client

Complete

Date Elapsed Time

ID

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Completed Replication Details Category Instance

Description Displays the following, depending on backup type:

For file-level backups, instance is filelevel.

For VMware or Hyper-V, name of the

guest VM.

For SQL, Exchange, or Oracle, name For SharePoint, instance is Farm.

Last Indicates whether this is the most recent backup of this type for this client on the source system. Indicates whether this backup is eligible for purging on the source system. Status of the replication job: success or failure. For failed jobs, see KB1049 for more information. Size of the replicated backup on the target. This may not match source backup size due to deduplication and compression. Source backup system from which data was replicated. ID assigned to this source system. Name of the target to which the backup was replicated. of the database or storage group.

Purgeable

Result

Size

System

System ID TargetName

Replication

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Completed Replication Details Category Type

Description Backup type. File-level backup types include full/master, differential, incremental, selective, and bare metal. Application backup types vary by application. Application name is included in the backup type name (for example, Exchange Full). Success or Failure with error message. For failures, see KB1049 for more information. Click to exit the Replication Detail page.

Replication Messages

Close

Removingfailedoperations
Ifareplicationjobhasfailed,selectitintheCompletedReplicationOperations panetoviewdetails.ChecktheerrorintheReplicationMessagesboxandseeKB 1049forhelpresolvingtheissue. Toremoveafailedjob 1 EachfailedjobintheCompletedReplicationOperationspanecontainsatrashcan icon.ClickthetrashcaniconinthedesiredrowtolaunchtheRemoveItemsfrom ReplicationQueuepage. Chooseoneofthefollowingcriteria:

RemoveQueueItemsbytheirbackupnumbertoremovetheselectedjoband
anypendingandactiveoperationswiththisbackupnumber.(Multiplejobs withthisnumbermayexistifthereplicationhasfailedandisbeingretried.) RemoveQueueItemsbytheirclienttoremoveallreplicationjobsforthis client. Ifdesired,checkAdddeleteditemstotheendofthequeue.

Ifthebackupnumbercriteriaisselected,thefailedjobisaddedtotheendof
thependingoperationsqueueunlessnewerbackupsarepresent.Ifnewer backupsarequeuedforthisclient/backuptype,thejobisnotadded.

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 Iftheallclientitemscriteriaisselected,anyfailedjobsareaddedtotheendof
thependingoperationsqueueunlessnewerbackupsarepresent.Ifnewer backupsarequeuedforthisclient/backuptype,thejobisnotadded. Important!Jobsareonlymovedtotheendofthequeueifnewerbackupshavenot yetbeenqueued.Ifanewerbackuphasbeenqueuedforthisclientandtype(file levelorapplication),thebackupisdeleted. 4 ClickConfirmtoremovejobs.

ActiveReplicationOperationspane
TheActiveReplicationOperationspanecontainsdetailsofeachbackupthatis currentlybeingreplicatedtothetarget. ActiveReplicationOperationshierarchy Theinformationisarrangedinthefollowingway:

ClientfolderReplicatingbackupsaregroupedbyclient.Clientfoldersdisplay
firstinthehierarchyandarenamedinthefollowingformat: SourceSystem:SourceClient:BackupInstance>TargetSystem.Fora descriptionofsource,client,instance,andtarget,seeToviewactive replicationdetailsonpage 288.Clickthearrowtotheleftofthefolderto expandorcollapsetheview. ReplicatingbackupsBeneaththeClientfolder,replicatingbackupsforthis clientdisplaywiththemostrecentlycreatedjobshigherinthelist. TheActiveReplicationOperationspanecontainsthefollowinginformationfor eachactiveoperation:

IDIDofthesourcebackup. StatusIconindicatingthatthebackupisbeingreplicatedtothetarget. TypeThetypeofbackupbeingreplicated.Thisincludesthestandardbackup

types,e.g.,master,differential,baremetal,SQLfull,etc.Inaddition,youmay seeabackuptypecalledSystemMetadata,whichisasmallbackupofinternal stateinformationthatisperiodicallytransmittedfromthesourcesystemtothe target.Thisstateispreservedtobeusedduringasystemrestore,ifever needed. PhaseProcessingphase,indicatingthatthebackupisbeingreplicatedtothe target.Eachreplicationjobgoesthroughfourphases:prepare,replicate, processingandwait/targetprocessing.Fordetails,seeKB955. PhaseStartDate/TimeThetimeatwhichreplicationbegan. ProgressThecompletionpercentageforthisoperation.Inprogressdisplaysif apercentagecannotbecalculated. ElapsedTheelapsedtimeforthisoperation.
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 EstimatedPhaseCompletionTheestimateddateandtimereplicationshould
complete,basedonthecurrenttransferrate.Itisimportanttonotethatthis projectionisbasedonspeedsseenatthattimeinterval.Duringtheday,if throttlingisbeingusedtolimitthenetworkbandwidthusedforreplication, projectedcompletiontimesmaybedisplayedthatarelaterthananticipated.If thepercentageofbandwidthallowedishigher,theprojectedcompletiontime willbemoreaccurateforanenvironment. Notethattherearesomeinstancesinwhichthefinalsizecannotbe determinedupfront,sothepercentcompletecannotbederived.Inthiscase, inprogressdisplays.

ViewingbackupsintheActiveReplicationOperationspane
ItemsdisplayedarefilteredbyyourselectionintheNavigationpane:

Selectthereplicationtarget(brownvaulticon)toseereplicatingbackupsforall
sourcesystems.

Selectthesourcesystem(blueservericon)toseereplicatingbackupsforthe
selectedsystemonly. Toviewactivereplicationdetails 1 2 SelectthedesiredbackupsystemintheNavigationpane. Clickonanyrowinthepanetoseedetailsaboutanactivereplicationtask.Note thattheIDshownisthatofthesourcebackup.Itemsdisplayedonthispageare describedhere:
Active Replication Details Category Client

Description Source system client for which this backup was run. Indicates whether the replication job completed. Amount of data replicated so far for this backup. Once replication completes, Current Size equals FinalSize. Amount of data not yet replicated for this job.

Complete

Current Size

Data Remaining

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Active Replication Details Category Date ElapsedTimePhase

Description Date and time the replication started. Duration of this phase in hh:mm:ss format (hours, minutes, seconds). Duration of the overall replication job in hh:mm:ss format (hours, minutes, seconds). Final size of the replicated backup. Estimate of time remaining for this replication job. ID of the source backup on the source system. Displays the following, depending on backup type:

ElapsedTimeTotal

FinalSize FullTimeRemaining

ID

Instance

For file-level backups, instance is filelevel.

For VMware or Hyper-V, name of the

guest VM.

For SQL, Exchange, or Oracle, name

of the database or storage group.

For SharePoint, instance is Farm.

InstanceItem Last Instance item. Indicates whether this is the most recent backup of this type for this client. Processing phase, indicatingthatthe

Phase

backupisbeingreplicatedtothe target.Eachreplicationjobgoes throughfourphases:prepare, replicate,processingandwait/target processing.Fordetails,seeKB955.

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Active Replication Details Category PhaseSource

Description Indicates whether this phase is being run on the source or target system. Indicates whether this backup is eligible for purging on the source system. Time at which this replication job started. Time at which this phase in the replication job started. Source backup system from which data is replicating. ID assigned to this source system on the replication target. Name of the target to which the backup is replicating. Estimate of the time needed to complete this replication job. Current transfer speed of the replication job. Backup type. File-level backup types include full/master, differential, incremental, selective, and bare metal. Application backup types vary by application. Application name is included in the backup type name (for example, Exchange Full). Click to exit the Replication Detail page.

Purgeable

ReplicationStart ReplicationPhaseStart

System

System ID

TargetName

TimeRemaining

TransactionRate

Type

Close

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Toterminateareplicationinprogress 1 EachjobintheActiveReplicationOperationspanecontainsatrashcanicon.Click thetrashcaniconinthedesiredrowtolaunchtheRemoveItemsfromReplication Queuepage. Chooseoneofthefollowingcriteria:

RemoveQueueItemsbytheirbackupnumbertoterminatetheselectedjob
only.

RemoveQueueItemsbytheirclienttoterminateallrunningreplicationjobs
3 andremoveallpendingreplicationjobsforthisclient. Ifdesired,checkAdddeleteditemstotheendofthequeue.

Ifthebackupnumbercriteriaisselected,theactivejobisterminatedand
addedtotheendofthependingoperationsqueue. Iftheallclientitemscriteriaisselected,anyterminatedactiveorpendingjobs areaddedtotheendofthependingoperationsqueue. ClickConfirmtoterminateand/orremovejobs.

PendingReplicationOperationspane
ThePendingReplicationOperationspaneisaqueuecontainingcompleted backupswaitingtobereplicated. PendingReplicationOperationshierarchy Theinformationisarrangedinthefollowingway:

ClientfolderBackupstobereplicatedaregroupedbyclient.Clientfolders

displayfirstinthehierarchyandarenamedinthefollowingformat: SourceSystem:SourceClient:BackupInstance>TargetSystem.Fora descriptionofsource,client,instance,andtarget,seeToviewpending replicationdetailsonpage 292.Clickthearrowtotheleftofthefolderto expandorcollapsetheview. BackupstoreplicateBeneaththeClientfolder,backupstobereplicatedforthis clientdisplaywiththemostrecentlycreatedjobshigherinthelist. Thefollowinginformationdisplaysforeachpendingoperation:

IDIDofthesourcebackup. StatusIconindicatingthatthebackupiswaitingtoreplicate. ClientClientname.Collapseorexpandtheclientfolder,called

SourceSystem:Client:Instance/filelevel>TargetSystem,toshoworhide pendingoperationsforthisclient.

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 TypeThetypeofbackupthatwillbereplicated.Thisincludesthestandard
backuptypes,e.g.,master,differential,baremetal,SQLfull,etc.Inaddition, youmayseeabackuptypecalledSystemMetadata,whichisasmallbackupof internalstateinformationthatisperiodicallytransmittedfromthesource systemtothetarget.Thisstateispreservedtobeusedduringasystemrestore, ifeverneeded. Date/TimeThetimeatwhichthebackupstartedonthesourcesystem. Size(MB)Thesizeofthebackup

Viewingbackupsinthependingqueue
Itemsdisplayedinthependingqueuearefilteredbyyourselectioninthe Navigationpane:

Selectthereplicationtarget(brownvaulticon)toseequeuedbackupsfromall
sourcesystems.Inthisview,thetotalnumberofbackupswaitingtoreplicate displayinthetitlebarandthefirstpageofpendingjobsdisplaybelow.If necessary,clickonadditionalpagestoseemorebackups. Selectthesourcesystem(blueservericon)toseequeuedbackupsforthe selectedsystemonly. Toviewpendingreplicationdetails 1 2 SelectthedesiredbackupsystemintheNavigationpane. Clickonanyrowinthepanetoseedetailsaboutapendingreplicationtask.Note thattheIDshownisthatofthesourcebackup.Itemsdisplayedonthispageare describedhere:
Pending Replication Details Category Client

Description Source system client for which this backup was run. Command indicating the type of backup to replicate. Indicates whether the replication job completed. Device where this backup resides on the source system.

Command

Complete

Device

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Pending Replication Details Category DeviceID ID Instance

Description ID of the source backup device. ID of the backup on the source system. Displays the following, depending on backup type:

For file-level backups, instance is file For VMware or Hyper-V, name of the
guest VM. level.

For SQL, Exchange, or Oracle, name

of the database or storage group. For SharePoint, instance is Farm.

InstanceItem Last

Instance item. Indicates whether this is the most recent backup of this type for this client on the source system. Processing phase, indicatingthatthe

Phase

backupisbeingreplicatedtothe target.Eachreplicationjobgoes throughfourphases:prepare, replicate,processingandwait/target processing.Fordetails,seeKB955.

PhaseSource Indicates whether this phase is being run on the source or target system. Indicates whether this backup is eligible for purging on the source system. Size of the backup on the source. Source backup system from which data is replicating.

Purgeable

Size System

Replication

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Pending Replication Details Category System ID

Description ID assigned to this source system on the replication target. Name of the target to which the backup is replicating. Backup type. File-level backup types include full/master, differential, incremental, selective, and bare metal. Application backup types vary by application. Application name is included in the backup type name (for example, Exchange Full). Contains additional information about the source backup, including logfile path on the source. Click to exit the Replication Detail page.

TargetName

Type

Output

Close

Toremoveapendingjobfromthequeue 1 EachjobinthePendingReplicationOperationspanecontainsatrashcanicon. ClickthetrashcaniconinthedesiredrowtolaunchtheRemoveItemsfrom ReplicationQueuepage. Chooseoneofthefollowingcriteria:

RemoveQueueItemsbytheirbackupnumbertoremovetheselectedjob

only. RemoveQueueItemsbytheirclienttoremoveallpendingreplicationjobsfor thisclient. Ifdesired,checkAdddeleteditemstotheendofthequeue.

Ifthebackupnumbercriteriaisselected,thependingjobismovedtotheend
ofthependingoperationsqueueunlessnewerbackupsarepresent.Ifnewer backupsarequeuedforthisclient/backuptype,thejobisnotadded.

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 Iftheallclientitemscriteriaisselected,anypendingjobsareaddedtotheend
ofthependingoperationsqueueunlessnewerbackupsarepresent.Ifnewer backupsarequeuedforthisclient/backuptype,thejobisnotadded. Important!Jobsareonlymovedtotheendofthequeueifnewerbackupshavenot yetbeenqueued.Ifanewerbackuphasbeenqueuedforthisclientandtype(file levelorapplication),thebackupisdeleted. 4 ClickConfirmtoremovejobs.

Dashboardcontrols
Atthebottomofthedashboardisasetofcontrols,whichincludethefollowing:

RefreshNowClicktomanuallyrefreshthescreen. AutoRefreshChecktoautomaticallyrefreshthescreenatthespecified
interval.Thisallowsyoutoeasilymonitortheongoingprogressofreplication operations. RefreshIntervalEnterthenumberofsecondsbetweenautomaticrefreshes iftheAutoRefreshboxischecked. CloseClicktoexitthedashboardandreturntotheReplicationsubsystem.

Archivingreplicatedbackups
ReplicatedbackupscanbearchivedtoarchivemediasuchastheRecoveryArchive appliance,tape,NAS,oreSATAdrives.Theprocessissimilartoarchiveprocedures onasourceUnitrendssystem.Afterconnectingyourarchivemediatothe replicationtarget,clicktheGeariconatthebottomoftheNavigationpane,check ShowReplicationView,andclickConfirm. ThenselectthesourceintheNavigation pane.WheninReplicationView,followstandardarchiveproceduresasdescribed inArchivingbackupsonpage 200.

Restoringreplicatedbackups
Replicatedbackupscanberestoredtoaclientthatisdirectlyattachedtothe target.Onceyouhaveregisteredtheclienttothereplicationsystem,itcanbeused forrestoringreplicatedbackupsstoredonthetargetsystem. Torestoreareplicatedbackup 1 Onthereplicationtargetsystem,addtheclienttowhichyouwillrestorethe replicatedbackup.SeeAboutaddingclientsonpage 61fordetails.
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2 3

SwitchtoreplicationviewbyselectingtheGeariconatthebottomofthe Navigationpane,checkingShowReplicationview,andclickingConfirm. Proceedtooneofthefollowingsectionsfordetailsonrestoringthedesired replicatedbackup:

Torestoreabaremetalbackup,seeBaremetalrestorefromthereplication
targetonpage 296. TorestoreaLinuxornonx86compatibleclientusingabaremetalISOand masterbackup,seeRestoreaLinuxornonx86clientfromthereplication targetonpage 299. Torestoreafilelevelbackup,seetheprocedureBasicstepsforrestoring backupsonpage 323. TorestoreaSQLbackup,seeSQLrestorefromthereplicationtargeton page 476. TorestoreanExchangebackup,usetheprocedureRestoringtoanalternate locationonpage 497. TorestoreitemsfromaSharePointbackup,seeTorestoreSharePointitems frombackuponpage 516.Sincecatastrophicfarmrecoverymustbe performedtotheoriginalfarm,youcannotrunfullfarmrestoresfromthe replicationtarget.Instead,restorefromthesourcebackupsystemasdescribed inTorestoretheentirefarmfrombackuponpage 518. TorestoreitemsfromanOraclebackup,seeTorestoreareplicatedWindows Oracledatabaseatthetargetsiteonpage 536.SincefullOraclebackupsmust berestoredtotheoriginaldatabase,youcannotrestorethemfromthe replicationtarget.Instead,restorefromthesourcebackupsystemasdescribed inOraclerestorefromthebackupsystemonpage 532. TorestoreaHyperVvirtualmachine,usetheprocedureRestoreVMto AlternateHyperVServeronpage 551.TorestorefilesfromaHyperVbackup, seeRestoringfilesfromHyperVbackupsonpage 553. TorestoreaVMwarevirtualmachine,usetheprocedureRestoringtheentire virtualmachineonpage 586.TorestorefilesfromaVMwarebackup,see RestoringfilesfromVMwarebackupsonpage 588.

Baremetalrestorefromthereplicationtarget
Usethisproceduretorestoreabaremetalbackuptoaclientthatisdirectly attachedtothetargetsystem.Youwillcreateanewdirectlyattachedclientand temporarilyreassignthereplicatedbaremetalbackuptoperformtherestore.

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Toperformthisprocedure,youwillneedareplicatedbaremetalbackupofthe originalsourceclientyouwishtorestore.Notethatyouwillneedtocreateanew baremetalISOtorestorefromthetarget.AnyexistingbaremetalISOyouhad createdonthesourcesystemcannotbeusedforthisprocedure. Note1:Thisprocedureisusedforthebaremetalbackuptypeonly.Forclients runningLinuxornonx86compatibleplatforms(suchasMacOSXandAIX),youdo nottypicallyhavebaremetalbackupsastherecommendedstrategyistocreatea baremetalbootCDandrunmasters.Torestoretheseclients,bootfromthebare metalCDandrestorethemasterbackupasdescribedinRestoreaLinuxornon x86clientfromthereplicationtargetonpage 299. Note2:WindowsInstantRecoveryissupportedonthereplicationtargetsystem, whichmightbenecessaryasatemporarysolutionuntilyoucanperformabare metalrestore.SeeWindowsInstantRecoveryonpage 436formoreinformation. Torestoreabaremetalbackupfromthereplicationtarget 1 2 Directlyattachtothetargetsystemtheclienttowhichyouwillrestore. Thiscanbeeitheraphysicalorvirtualclient. Registerthedirectlyattachedclienttothetargetsystem.Besurethatboththe UnitrendsWindowsandbaremetalagentsareinstalled. Toaddtheclienttothetarget,besureyouarenotinReplicationViewandselect thetargetsbluebackupsystemiconintheNavigationpane.Formoreonadding clients,seeAboutaddingclientsonpage 61. 3 Onthedirectlyattachedclient,createabaremetalISO.Fordetails,seeCreating theWindowsbaremetalbootmediaonpage 713. selectingOptions>ChooseServer/Device>AddServertoHostFileintheBare MetalAgentinterface. ForServerNameandServerIP,enterthehostnameandIPofthetargetsystem. ClientSettingscontaininformationaboutthedirectlyattachedclient.This informationdoesnotneedtobemodified. Note:YoumustcreateanewISOfromthedirectlyattachedclient.AnISOcreated onthesourcesystemcannotbeusedtorestorefromthetarget. 4 5 6 Onthereplicationtarget,switchtoReplicationViewbyselectingtheGeariconat thebottomoftheNavigationpaneandcheckingtheShowReplicationViewbox. SelectthetargetsystemintheNavigationpane(brownvaulticon). SelectReplication>ClientAssociations.
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BeforecreatingtheISO,addthetargetsystemtotheclientshostfileby

Replication

Currentassociationsfortheselectedsourcesystemandclientdisplayinthegrid. Ifanassociationexistsforthedesiredbaremetalbackupandreplicationclient, skiptoStep12. 7 8 9 IntheClientlist,selectthedirectlyattachedclienttowhichyouwillrestore. IntheSourceSystemlist,selectthesourcesystemwheretheprotectedclient resides. IntheReplicatedClientlist,selectthereplicatedclientassociatedwiththebare metalbackupyouwishtorestore.

10 ClickFindBackupstodisplaythelistofreplicatedbaremetalbackupsforthe selectedclient. 11 OntheSelectaBackuppage,associateabaremetalbackupwiththedirectly attachedclientbyselectingabackupandclickingConfirm.

Ifdesired,repeatthissteptoassociateadditionalbackups. AssociationsdisplayontheCurrentAssociationspage.
12 StartthebaremetalrestorebybootingthedirectlyattachedclientfromtheISO. 13 Restorethebackupusingthebaremetalinterfaceonthedirectlyattachedclient. Seeoneofthefollowingsectionsfordetails:

ForWindowsclients,seeBaremetalrestoreproceduresonpage 717. Forotherx86compatibleplatforms,seeUsingthebaremetalcrashrecovery

bootCDonpage 744. Ifyouhavecreatedacoldbaremetalforotherclientplatforms,seethe applicablesectionintheBareMetalforLinuxorBareMetalforx86 Platformschapters. 14 Oncetherestoreiscomplete,removetheassociationtoreassignthebaremetal backuptothereplicatedclientonthetargetsystem.

InReplicationView,selectReplication>ClientAssociations. SelectarowintheCurrentAssociationsgrid. SelectYestoconfirmthatyouwishtoremovethisassociation.

Important!Ifyoudonotremovetheassociation,thebaremetalremains associatedwiththedirectlyattachedclient.Ifyouremovethedirectlyattached clientfromthetargetsystem,thisbackupisalsodeleted.

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RestoreaLinuxornonx86clientfromthereplication target
UsethisproceduretorestoreaclientrunningLinuxoranonx86compatible platform,usingabaremetalISOandmasterbackup.Ifyouhaveperformedacold baremetalfortheclientandhaveabaremetalbackup,usetheTorestoreabare metalbackupfromthereplicationtargetprocedureaboveinstead. Thefollowingprerequisitesareneededforthisprocedure:

AbaremetalISOimagecreatedonthesourcesystem. Areplicatedmasterbackuponthetargetsystem.
TorestoreaLinuxornonx86compatibleclientfromthereplicationtarget 1 2 Preparethereplacementclient(installwiththesameconfigurationasoriginal). Bootthebaremetalmedia(whichwascreatedonthesource).Therecommended practiceistobackuptheISOaspartofthemasterbackup,thenselectivelyrestore theISOonlyfromthereplicatedmastertotheSambasharetomakeitavailableat thetarget.BurntheISOtoaCD. Bootthereplacementclientwiththebaremetalmedia. Whileinthebootmedia,assignanewIPaddressandgatewayappropriatetothe targetenvironment. RegisterthenewclienttothebackupsystemusingthisIP.Theagentsoftwareon thebootmediawillrespondtotheregistrationprotocolrequest. SelecttheSmartRestoreoptioninthebootmedia. Choosethereplicatedmasterbackupthatyouwanttorestore,andrestoreitasan alternaterestoretothenewclient.Thefollowingtargetdirectorymustbe specified:/tmp/root.mnt DirectlyattachtothetargetsystemtheLinuxclienttowhichyouwillrestore.

3 4 5 6 7

Thiscanbeeitheraphysicalorvirtualclient. TheconfigurationandhardwaremustmatchthatoftheoriginalLinuxclient.
9 Dissimilarrestoreisnotsupportedfromthetarget. InstalltheUnitrendsLinuxagent,thenregisterthedirectlyattachedclienttothe targetsystem.Fordetails,seeAboutaddingclientsonpage 61.

10 Fromthereplicatedmaster,restoretheISOtothetargetsSambashare: 11 Onthedirectlyattachedclient,createabaremetalISO.Fordetails,seeCreating Linuxhotbaremetalbootmediaonpage 731.

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 BeforecreatingtheISO,addthetargetsystemtotheclientshostfileby
selectingOptions>ChooseServer/Device>AddServertoHostFileintheBare MetalAgentinterface.

Deletingreplicatedbackups
Todeletereplicatedbackupsfromatarget,youmustfirstenablereplicationview onthetargetasdescribedinViewingreplicatedbackupsonpage 282.This procedurepermanentlydeletesbackupsfromthetarget.Itdoesnot,however, affectbackupsonthesource. Whenyoudeleteabackup,itislogicallydeletedandyoucannolongeraccessit. However,theamountofavailablestoragewillnotimmediatelyincreaseandmight notincreaseatall.Thebackupsphysicalblocksareremovedwhenthesystem performsaperiodicpurge.Fordeduplicatedsystems,agivenblockmightbe referencedbyseveralbackups,andunlessallofthesebackupsaredeleted,the blockisnotpurged,andyouravailablestoragespacedoesnotincrease. Todeletereplicatedbackups 1 2 3 Inreplicationviewonthetarget,selectthesourcewhosreplicatedbackupsyou wouldliketodeleteintheNavigationpane. SelectSettings>StorageandRetention>BackupBrowser. Clickthearrownexttothesourceicontoexpandthelistofclientsand applications.Highlighttheclientorapplicationforwhichyouwouldliketodelete replicatedbackups. Caution:Ifyouhavenotenabledreplicationview,youareviewingthebackups storedonthesourcesystem,andifyoudeletethem,theyaredeletedfromthe backupsystemratherthanfromthereplicationtarget. 4 5 6 7 Selectabackupdeviceintheupperpane.Allbackupsonthatdevicedisplayinthe lowerpane.ClickRefreshtoensurethatthelistiscurrent. Chooseoneormorebackupsbycheckingthecorrespondingboxes.Toselectall, checktheboxinthetitlebar. ClickDeleteBackup,thenConfirm. Thebackupisdeletedonlyfromthereplicationtarget.Todeleteitfromthe source,disablereplicationviewandfollowthesameprocedure.

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Replicationreports
Ifconfigured,replicationgeneratesasynchronizationreportwhichprovidesthe detailsofeachvaultingevent.Areportisgeneratedandsenteachdayatthetime specifiedduringvaultingconfiguration.SeeTosetreplicationattributesonthe sourcesystemonpage 258fordetails. Thereportindicatesthesyncactivityforthelast24hourperiod.TheSyncengine upforvalueindicatestheamountoftimethesyncenginecouldconnecttothe vault.Thereportlistseachclientthatsyncstothevault,andforeachclient, recordsanddisplaysthebackupnumber,backuptype,timecompleted,status, effectivespeed,andbytessynced. Allbackupslistedinthebacklogshowthetimeofthebackup.Thevaulting operationsinprogressdisplaybackupswiththetimethevaultingoperation started. YoucanrunondemandvaultingreportsintheReportssubsystem.Theseinclude theInFlightVaultingDeduplicationReport,theVaultCapacityReport,andthe VaultingReport.SeetheReports,Alerts,andMonitoringchapterfordetails.

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Chapter7 LegacyVaulting
ThischapterprovidesproceduresusedtoconfigureandmanageUnitrendslegacy vaultingfeature.ForbackupsystemsrunningUnitrendsversion7.0andlater,you canopttouselegacyvaultingorthenewerreplicationfeature.Forbackupsystems runningversion6.4.1orolder,onlythelegacyvaultingfeatureissupported. Seethefollowingtopicsformoredetails:

Vaultingoverviewonpage 303 Vaultingsetuponpage 306 Dataprotectionvaultrestoreonpage 314 Workingwiththevaultingdashboardonpage 314 Vaultingreportsonpage 317 Granularrestorefromvaultonpage 318 Exportvaulteddatatoanarchivedeviceonpage 318

Formoreinformationonthereplicationfeature,seeChapter 6.Toupgradeto replication,seeUpgradingfromlegacyvaultingtoreplicationonpage 275.

Vaultingoverview
Vaultingisafeaturethatenablesdatasynchronizationbetweenoneormore systemstoasingleoffpremisesystemcalledavault.Vaultingpermitsthestorage ofmissioncriticaldatatoanoffsitelocationtoprotectagainstdatalossinthe eventofadisaster.Theonpremisebackupsystemisusedtoprotectagainstloss offiles,folders,andindividualmachines.Theonpremisesystemreplicatesdata

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tothevault,protectingagainstthelossofanentiresite.Thereplicateddatafrom thevaultisusedtorecovertheonpremisebackupsystemandalltheserversit protects. Vaultingfeaturesinclude:

Totaldatarecoveryfromasitedisaster. DeduplicationofdataforoptimaltransferovertheInternet. Encryptedandsecureconnectionbetweenthebackupsystemandvault. Dataencryptedonthebackupsystemisencryptedinflightandatrestonthe vaultsystem. Configurablepoliciesforvaulting,suchastheabilitytoselectspecificclients, applications,anddatabasestoreplicate,configurablebandwidththrottling betweenthebackupsystemandthevault,andtheabilitytoprioritizequeued datatoensurethatmorecriticalsystemsarevaultedfirst. Detailedvaultingdashboardthatdisplaysactivevaultingtasks,previously vaultedtasks,andtasksinthevaultingqueue. ThefollowingfigureshowsahighleveltopologyoftheUnitrendsvaulting solution.

WhenaUnitrendssystemisdeployed,asdiscussedinSystemsetuponpage 45, itisconfiguredwithoneofthefollowinginstallationtypes:

LocalbackupsystemUsedtoprotectthephysicalandvirtualinfrastructure
onpremise. VaultUsedasatargetforoneormorebackupsystems.

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 LocalbackupsystemandvaultThisconfigurationisalsoknownasacross
vaultinwhichthesystemisthelocalbackupsystemforthelocalphysicaland virtualenvironment,andalsoservesasavaultforanotherlocalbackup system(s). Oncethesystemissetupasavaultoracrossvault,itcanbeconfiguredasa target.Theamountofdatathatcanbevaultedfromabackupsystemtothe targetdependsonvariousfactors,namely: Therateatwhichdatachangesontheclientsprotectedbythelocalbackup systems. Thebandwidthavailablebetweenthebackupsystemsandthevault. Oncetheinitialdatathatismarkedforvaultinghasbeentransferredtothevault, allsubsequentdatatransfersonlysendthechangeddatablocks,deduplicating thedatainflight.Theinitialtransferofdatafromthelocalsystemtothevaultcan occurovertheWAN.However,forlargedatasetsitisrecommendedtouseadisk seedingmechanismtotransfertheinitialdataset.Evenwithinflight deduplicationminimizingtheamountofdatabeingtransferred,thespeedof transferisprimarilygovernedbythesizeofthenetworkpipebetweenthebackup systemandthevault.Inaddition,theremaybespecifictimesduringthedaywhen bandwidthavailableisusedforservicingendusersandcannotbeusedfor vaulting.Anotherfactoraffectingvaultingistheresiliencyoftheline.Unitrends leveragesOpenVPN,anopensourcetechnologybasedontheUDPprotocolthat createsasecureVPNtunnelandalsoprovidesresiliencytointermittentnetwork failuresviaUDPknitting.Ifthereisanetworkdropduringvaulting,theprocess utilizesadvancedcheckpointcontrolstoproceedwiththejobatthetimeof failure. Thevaultsystemcanbedeployedasaprivatecloudorasamultitenantcloud. Vaultingarchitectureensuresthatthelocalbackupsystemsthatvaulttoasingle targetonlyhaveaccesstotheirdata.Thissecurearchitectureisthebasisofa multitenantarchitecture. Thevaultingprocessisfullymanagedfromthevaultorbackupsystem.Usingthe vaultingdashboard,youcanimmediatelygaugevaultingstatusbyviewingactive, previouslycompleted,andpendingvaultjobs. Intheeventofadisaster,vaulteddatafromthetargetsystemisloadedonanew backupsystemwhichisthenshippedonpremisetothedisastersite(ortoan alternatelocation).Thisbackupsystemisthenusedtorecovertheenvironment toaconsistentstatebeforethedisaster.Fordetails,seetheLegacyDisaster Recoverychapter.

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Vaultingsetup
Ahighleveloverviewofthestepsrequiredtosetupvaultingbetweenabackup systemandvaultaregivenhere.Proceedtothesectionsthatfollowfordetailed instructions. Tosetupvaultingbetweenabackupsystemandvault I Configureasecure,encryptedcommunicationchannelbetweenthevaultandthe backupsystemusingOpenVPN.SeeConfiguringOpenVPNwithlegacyvaultson page 306. Grantprivilegetothevaulttomanagethelocalbackupsystem.SeeGranting privilegeforlegacyvaultremotemanagementonpage 308.

II

III Addthelocalbackupsystemtothevault.SeeAddingthebackupsystemtothe vaultonpage 309. IV Tunethevaultingattributesonthelocalbackupsystemasdesired.SeeTuning vaultingattributesonthebackupsystemonpage 310. V Enablevaultingofdesiredclients.SeeConfiguringclientsforvaultingon page 313.

Step I: ConfiguringOpenVPNwithlegacyvaults
Tip:Thestepsdescribedherecanberunasastandaloneprocedureoraspartofa largerprocess.Foranoverviewoftheprocess,seeTosetupvaultingbetweena backupsystemandvaultabove. ThissectiondescribeshowOpenVPNtunnelsareused,prerequisitesneeded,and thestepsforconfiguringOpenVPN.

AboutOpenVPNtunnelsforUnitrendslegacyvaultingsystems
OpenVPNisanopensourcevirtualprivatenetworkprogramusedbyUnitrendsto createanoptimized,secure,encryptedtunnelformultipleUnitrendssystems. OpenVPNoffersascalablesolutionforenablingmultipleclientstoconnecttoa singleOpenVPNserverprocessthroughasingleUDPport. TherearetwotypicalusecasesassociatedwithusingOpenVPNwithUnitrends systems.Thefirstisavaultingscenariowherethereisavaultandoneormore backupsystems.Inthiscase,OpenVPNisconfiguredbetweenthevaultandthe backupsystemsinordertofacilitateboththevaultingofdata,aswellasthe

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managementofthesystems.Thesecondisthecasewheretwoormoresystems aremanagedbyadesignatedmanagementsystem.Withthissetup,youcanthen performoperationsforallsystemsfromoneUnitrendssysteminterface. TheprimaryadvantagesofOpenVPNarethatitenablesradicallysimplerfirewall management(sinceonlyoneportisneededbetweenoffpremiseUnitrends systems)andthatitenablesmuchhighersessionavailabilitybecauseitcanhandle lowerqualityWANlinesthatwouldtypicallyresultinsessiontermination(through UDPlevelridethroughofshortlivedtransientlinefailures.)

PrerequisitestoconfiguringOpenVPNforlegacyvaults
VerifythefollowingbeforeconfiguringOpenVPN:

Ensurethatthebackupsystemcancontactthevault,andverifythatthevault
IPaddresshasbeenaddedtothebackupsystemshoststable.Toconfigurethe hoststable,selectSettings>Clients,Networking,Notifications>Networks> Hosts. Ensurethatthehostnameofthebackupsystemisnotthesameasthe hostnameofthevault.Tochangethebackupsystemshostname,select Settings>Clients,Networking,Notifications>Networks>Hostname. ToconfigureOpenVPNforlegacyvaults 1 2 Connecttothevaultandbackupsystems.Foreasiestconfiguration,connectto eachfromonebrowserusingtwotabs. Onthevault,selectReplication>Vaulting>WANSettings,checktheShow ServerStepsbox,thenperformStep1:ConfigureOpenVPNServer. AcceptthedefaultIP,subnet,andport1194settings.ThisIPandsubnetareused tocreatethevirtualVPNinterface.Pleaseensurethatthereisnoconflictinyour environmentwiththedefaultsubnetselectedbyOpenVPN. 3 4 ClickConfirmtoproceedtothenextstep,whichisperformedonthelocalbackup system. Onthebackupsystem,selectReplication>Vaulting>WANSettings,checkthe ShowClientStepsbox,thenperformStep2:GenerateCertificateRequest. AcertificaterequestfileisgenerateduponclickingGenerateRequest.Youare promptedtodownloadandsavethecertificaterequestfile.Ithasa.csrextension. Proceedtothenextsteponthevault.

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Onthevault,performStep3:SignCertificateRequest.Providethehostnameof thebackupsystemandclickSignRequest.Youarepromptedforthecertificate request(.csr)filesavedinStep4.Uponsigningthecertificate,thevaultsystem promptsyoutosavetwofiles:

Acertificatefilewitha.crtextension.Thefileisnamed:<backupsystem
hostname>.<vaulthostname>.crt. Acertificateauthorityfilewithaca.crtextension.Thefileisnamed:<vault hostname>ca.crt. InformationaboutthevaulthostnameandconfiguredOpenVPNportare provided.Notethisinformation,asitisrequiredtocompletethefinalstepfrom thebackupsystem. 6 Onthebackupsystem,performStep4:ConfigureOpenVPNClient.

EnterthevaultsystemshostnameandtheOpenVPNportyoureceivedinStep
5aboveandclickCompleteConfiguration. Whenpromptedforafile,selectthecertificateauthorityfile(<vault hostname>ca.crt)andclickOpen. Whenpromptedforthecertificatefile(<backupsystemhostname>.<vault hostname>.crt),selectitandclickOpen. AmessagedisplaysconfirmingsuccessfulOpenVPNconfiguration.ClickOkay toexit.Ifconfigurationwasnotsuccessful,clickCompleteConfigurationand tryagainbeingsureyouselectthecertificateauthorityfilefirst.

Step II: Grantingprivilegeforlegacyvaultremote management

Tip:Thestepsdescribedherecanberunasastandaloneprocedureoraspartofa largerprocess.Foranoverviewoftheprocess,seeTosetupvaultingbetweena backupsystemandvaultonpage 306. Foravaultoramanagementsystemtoremotelymanagealocalbackupsystem, thebackupsystemhastoexplicitlygrantprivilegetothemanager.Thisisdoneto secureatwowayhandshakebetweenthemanagerandthemanagedsystem. Aftergrantingremotemanagementprivilegetoasystem,youcanadminister nearlyallactionsonthemanagedsystemthroughasinglepaneofglass.Thereare afewexceptions.Logonlocallytoasystemtoperformthefollowingfunctions:

Manageandcreatecustomers,locations,andusers. Changethelocalsystempassword.

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Certainotheroperationsarerestrictediftheremotesystemisnotthesame versionasthemanager.ItisabestpracticetoalwayshaveallUnitrendssystemon thelatestversion. Togranttheremotemanagementprivilegetothelegacyvault 1 2 3 Onthelocalbackupsystem,selectSettings>System,UpdateandLicensing>Grid Management. SelectAllowRemoteManagementatthebottomleft. Enterthehostnameofthevaultormanagersystem. Besuretoenterthehostnameexactlyasitappearsinthehostsfileonthevault ormanagersystem.Toviewasystemshostname,selectSettings>Clients, Networking,andNotifications>Networks>Hostname. 4 ClickConfirmtogranttheprivilege.

Step III: Addingthebackupsystemtothevault

Tip:Thesestepscanberunasastandaloneprocedureoraspartofalarger process.Foranoverviewoftheprocess,seeTosetupvaultingbetweenabackup systemandvaultonpage 306. Oncethelocalbackupsystemhasgrantedmanagementprivilege,youcanadd thebackupsystemtothevaultsgrid. PrerequisitesforUEBvaults IfyouhavedeployedaUEBvault,youwillneedtoaddstoragetothevaultbefore addingthebackupsystem.UEBisdeployedwith138GBofbackupstorage.Ifyou donotaddvaultstorage,vaultswillbestoredonthebackupdevicewhichcan causeissuesifthedevicebecomesfull.SeeToaddvaultstorageonpage 96for details.Onceyouhaveaddedvaultstorage,besuretoselectthisdeviceasthe storagetargetwhenaddingthebackupsystem,asdescribedbelow. Toaddthebackupsystemtothevault 1 2 3 4 Onthevault,selectReplication>Vaulting>VaultManagement. ClickAddSystem. Enterthebackupsystemhostname. Ifyouareaddingasystemthatisconfiguredasbothabackupandvaultsystem, checkCreateCrossVault.
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Tostorethesystemsvaulteddataonanaddeddiskdevice,checkSelectStorage andselectthetargetfromthelist. ThisoptionisforUEBsystemsonly.Ifyouhavenotaddedvaultstoragetoyour UEBsystem,donotaddthebackupsystemuntilstorageisavailable.Onceyouadd thebackupsystem,youcannotchangeitsvaultingstoragetarget.Vaultingtothe defaultbackupdeviceisnotrecommended.

Ifdesired,chooseaCustomerandLocationtoassociatewiththelocalbackup system.Thisisoptional. TodisplaycustomerandlocationinformationintheNavigationpane,clickthered iconatthebottomofthepane.

ClickConfirm. Uponsuccessfullyaddingthebackupsystem,thescreenrefreshesandthebackup systemislistedintheNavigationpane.Youcannowmonitorandmanagethis systemfromthevaultormanagersystem.

Step IV: Tuningvaultingattributesonthebackupsystem

Tip:Thesestepscanberunasastandaloneprocedureoraspartofalarger process.Foranoverviewoftheprocess,seeTosetupvaultingbetweenabackup systemandvaultonpage 306. Oncethelocalbackupsystemisaddedtothevault,vaultingconfigurationis almostcomplete.Youcannowtunethebackupsystemtoperformoptimally giventheavailablebandwidth.Youcanalsoconfiguretheamountofdatathat canbevaultedandotherattributes. Tosetthevaultingattributesonthebackupsystem Thisprocedurecanberunfromthebackupsystemorvault. 1 2 SelectthebackupsystemintheNavigationpaneandclickReplication>Vaulting >VaultingAttributes. SelectBandwidthandThrottlingOptionsandconfigurethefollowing:

ConnectionTypeTheconnectionstheoreticalphysicalbandwidth.Ifyour
specificconnectionisnotinthelist,picktheclosestupstreambandwidth match. ConnectionEffectiveBandwidthWhatyouexpecttheactualbandwidthof thephysicalconnectiontobe. ThrottlingSettingsUsethegridtoconfiguresettings.
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ThrottlingissimplytheactofresponsiblysharingthebandwidthoftheWANby whichtheUnitrendsvaultprovidesdisasterrecoveryservices.Settheweekly vaultingscheduleusingthegraphicaltoolconsistingof7x24smallboxesthat representeachhouroftheweek. Multiplethrottlingscenarioscanbeconfigured.Selectthethrottlepercentage, thenclickanddragthemousepointertohighlightthedaysandtimestousethe selectedpercentage.Performthisstepasmanytimesasneededtofully configurethrottlingscenarios.ThepercentageyouselectusesXpercentofthe ConnectionEffectiveBandwidthyousetaboveforvaulting. 3 SelectBaremetalandApplicationOptionsandconfigurethefollowingoptional settingsasdesired:

CheckVaultBareMetalBackupstovaultbaremetals. CheckVaultLegacySQLServerBackupstovaultbackupsofSQLServer2000
databases. CheckVaultLegacyExchangeBackupstovaultbackupsofExchangeServer 2000stores. IflegacyExchangebackups(pre4.2)aretobevaulted,youmustspecifythe directoriesassociatedwithExchange.LegacyExchangebackupsarestoredinthe followingdirectory: /backups/samba/<name_supplied_during_configuration> Forinformationonthegranularselectionofitemsassociatedwiththevaultingof specificapplicationsorvirtualmachines,seeTovaultapplicationbackupson page 314. 4 SelectLocalDirectoryOptionstoconfigurevaultingofthebackupsystemslocal directories,ifdesired. Vaultingcanbeusedtoprovidedisasterrecoveryforanysetoflocaldirectorieson theonpremisebackupsystem.ChecktheVaultLocalDirectoryInformationbox andadddirectoriestoprotectviathevault.ClickOpenFileBrowsertobrowsefor directories. 5 SelectConnectionOptionsandVaultingControlandconfigurethefollowing:

TransportTypeSpecifiesthetransporttypethatshouldbeusedtosyncdata.

Selectsshorsocket.Thetransporttypeshouldonlybesettosocketwhenthe connectionbetweenthesystemandthevaultissecuredbysomeothermeans, suchasaVPN. PollFrequencySetsthenumberofminutesbetweensynchronizations.Select theintervalatwhichthesystemchecksfornewbackupstovault,inminutes. Forexample,whensetto30,theapplicationscansfordatatobevaultedevery 30minutes.

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 RetriesSelectthenumberoftimesavaultjobwillberetriedbeforedeclaring
afailureandmovingtothenextoneinthequeue.Ajobthatcannotvaultis movedtothebottomofthequeueafternretries,wherenisthenumberyou specify.Ifretriesissettozero,eachfailedattemptwilllogafailure.Ifretriesis settoanonzeronumber,vaultingofabackupwouldneedtofailthatnumber oftimesplusone,beforeavaultingfailureislogged.Forexample,ifretriesis settothree,vaultingoperationshavetofailfourtimesbeforethefailureis logged. MaximumSpaceLimitstheamountofdiskspaceconsumedbydeltafileson thesystem.Whenvaultingisinitiated,asumofallthedeltafilesthatexiston thesystemisdeterminedandroundeduptothenearestGB.Ifthatsumequals orexceedsthemaximumspace,vaultingthenskipsanysyncoperationthat involvescreatinganotherdeltafile. VaultingDeduplicationOnCheckthisboxtoenablededuplication.When deduplicationisnotenabled,backupsarecopiedtothevaultinfull.Thisshould onlybedonewhenthebackupsystemandthevaultareonthesamenetwork wherethereisalargeamountofbandwidthoverwhichdatacanbe transferred. Resume/SuspendVaultingSelecttoresumeorsuspendvaultingoperations. Forinitialconfiguration,clickResumeVaultingtoenablethevaultingprocess. Ifsuspendingvaulting,anoptionispresentedtosuspendvaultingimmediately byselectingYes,orsuspenditafteranyvaultingoperationsinprogresshave completedbyselectingNo.Ifyoususpendimmediately,vaultingoperationsin progressarestopped.SelectingCanceltakesyoubacktothepreviousscreen andvaultingcontinueswithoutinterruption. Note:Suspendingpausesvaultoperationstemporarily,untilyouclickResume Vaulting.Itdoesnotremovethevaultingconfiguration.

ResetVaultingSelecttostopallinprogressvaultingoperationsimmediately
6 7 andthenrestartvaulting. SelectReportOptionsandconfigurethereportemailaddressandthetimeat whichvaultingreportswillbesent. Oncevaultingprocessconfigurationiscomplete,selectConfirmtosaveall changes.

VaultingcontinuousExchangeprotectiondata
ForinformationonhowtoconfigurevaultingforCEPdata,pleaseseethetechnical resourcedocumententitled,ContinuousExchangeProtectionat http://www.unitrends.com/documents/continuousexchangeprotection.pdf.

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Step V: Configuringclientsforvaulting
Tip:Thesestepscanberunasastandaloneprocedureoraspartofalarger process.Foranoverviewoftheprocess,seeTosetupvaultingbetweenabackup systemandvaultonpage 306. Abackupforaclientissynchronizedifthefollowingaresatisfied:

TheSyncableoptionisenabledfortheclientand/orapplicationsforthatclient. Theclientbackupsarelocatedonadiskdevice. Theclientbackupsaresuccessful.

Thedataonthevaultiscurrentatalltimes.Hence,thereexistsonlyone successfulreplicatedmaster,differential,andbaremetalbackup,andthemost currentapplicationdata,foragivenclient. Tovaultfilelevelbackups 1 2 3 Fromthemainmenu,selectSettings>Clients,Networking,andNotifications> Clients. Selectaclienttobeconfiguredforvaulting. ChecktheAllbackupsperformedonthiscomputeraretobereplicatedtoavault box. Allsubsequentfilelevelbackupsforthisclientwillbevaulted.Tovaultthisclients applicationbackups,seeTovaultapplicationbackupsbelow.Ifthisfieldisnot checked,backupdatafortheclientisnotvaulted(thisappliestobothfileand applicationlevelbackups). Note:Whenusingacrossvaultconfiguration,checkthisboxforthebackup systemitselftovaultsystemdata.Ifyoudonotseethesystemclient,clicktheGear iconatthebottomoftheNavigationpaneandcheckShowSystemClient. 4 ChecktheAdvancedoptionsboxandassigntheclientabackupandvaulting prioritybyselectingthedesiredoption. Thevaultingprocessprioritizesthedatatransferorderbasedontheselectionsyou choose.Jobsforhigherpriorityclientsarerunbeforejobsofnormalorlower priorityclients. 5 Repeatthisprocesstoconfigurealldesiredclientsforvaulting.

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Tovaultapplicationbackups Usethisproceduretosetupapplicationlevelbackupsforvaulting.Notethatthe clientmustalsobeconfiguredforvaulting,asdescribedinTovaultfilelevel backupsabove,foritsapplicationbackupstovault. 1 2 IntheNavigationpane,selecttheapplicationwhosedataorvirtualmachinesyou wouldliketovault. SelectReplication>Vaulting>VaultingAttributes. Alistoftheapplicationsdatabases,storagegroups,orvirtualmachinesdisplays. Ifyoudonotseethedesireditems,clickReloadtorefreshtheview. 3 4 Checkboxestoselecttheitemsyouwishtovault,andsetapriorityvaluebetween 0and1000.Thehigherthenumber,thehigherthevaultingpriority. ClickConfirmtosaveyoursettings.

Dataprotectionvaultrestore
TheDisasterRecoveryfeatureisusedtorestoredatafromthevaulttothebackup system.Formoreinformation,seetheLegacyDisasterRecoverychapter.

Workingwiththevaultingdashboard
Usethevaultingdashboardtomonitorvaultingoperationsonabackupsystemor vault.Toaccessthedashboard,selectthevaultorbackupsystemintheNavigation paneandselectReplication>Vaulting>Dashboard.Thedashboardshowseach systemthatisvaultingasaseparatecollapsiblefolder. Thescreenisorganizedintothreeprimarysections:previous24hourhistoryofall completedvaultingoperations,activevaultingoperations,andpendingvaulting operations,whicharebackupswaitingtobevaulted.

CompletedVaultingOperationspane
TheCompletedVaultingOperationspanecontainsthefollowinginformationfor eachvaultingoperationthatcompletedinthelast24hours:

StatusAgraphicalstatusindicatingwhetherornotthebackupwas
successfullyvaulted.

ClientClientname. VaultedDate/TimeThetimethevaultingoperationstarted.
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 TypeThetypeofbackupvaulted. ElapsedTheelapsedtimeforthevaultingoperation. Size(MB)Thesizeofthevaultedbackup.

Viewingcompletedvaultdetails
Clickonanyrowinthepanetoseeadditionalinformation,includingthemessages associatedwiththevaultingoperation.Iftheselectedoperationisonethathas failedandiseligibletobereset,aresetbuttondisplaysinthedetailswindow.Only thosebackupsassociatedwithrepeatedlyfailingpatchoperationsareeligiblefor reset.ClickResettoremovethesignaturefile,thedelta,andsyncInfofilessothe entireprocesscanbeginanew.

ActiveVaultingOperationspane
TheActiveVaultingOperationspanecontainsthefollowinginformationforeach activevaultingoperation:

PhaseAniconthatdenotesthevaultingphase.Whenabackupisvaulted,it
goesthroughseveralphases.Ifdeduplicationisenabledforthebackupsystem (enabledbydefault),avaultingjobgoesthroughthesephases: 1 Creatingdeltafile.Thevaultoperationgeneratesadeltafileonthebackup systemthatcontainsjustthedatathathaschangedsincethisbackuptype forthisclientlastvaulted. 2 3 Copyingdeltafile.Copyingthedeltafilefromthebackupsystemtothe vault. Patchingdeltafile.Patchingchangedblocksintothebackuponthevault.

Note:IfyouhaveselectedthebackupsystemintheNavigationpane,thepatch operationdisplaysasacopywhilechangedblocksarebeingpatched.Youonly seetheoperationasapatchinthedashboardifyouhaveselectedthevaultinthe Navigationpane.Youmayalsoseeacreatingsignatureoperationifviewingthe dashboardfromthevault.Signaturesareonlycreatedthefirsttimeaclientvaults, orafterareset,toestablishatrustrelationship.

ClientClientname. Date/TimeThetimeatwhichthisvaultoperationstarted. TypeThetypeofbackupbeingvaulted.Thisincludesthestandardbackup

types,e.g.,master,incremental,baremetal,etc.Inaddition,youmayseea backuptypecalledSystemStatewhichisasmallbackupofinternalstate informationthatisperiodicallytransmittedfromthebackupsystemtothe vault.Thisstateispreservedtobeusedduringasystemrestore,ifeverneeded.
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 ElapsedTheelapsedtimeforthevaultingoperation. %Thecompletionpercentageforthisoperation. EstimatedCompletionTheestimateddateandtimethisvaultoperation

shouldcomplete,basedonthecurrenttransferrate.

Viewingactivevaultdetails
Clickonanyrowinthepanetoseeadditionalinformation,includingthecurrent sizeandfinalsizeassociatedwiththisoperation,therateatwhichthephaseis progressinginMBpersecond,andanestimatedcompletiontimeforthisphase.It isimportanttonotethatthisprojectionisbasedonspeedsseenatthattime interval.Duringtheday,ifthrottlingisbeingusedtolimitthenetworkbandwidth usedforvaulting,projectedcompletiontimesmaybedisplayedthatarelaterthan anticipated.Thisisbecausewiththrottling,theamountofbandwidthavailablefor thevaultingoperationislimited.Ifthepercentageofbandwidthallowedishigher, theprojectedcompletiontimewillbemoreaccurateforanenvironment. Notethattherearesomeinstancesinwhichthefinalsizecannotbedetermined upfront,sothepercentcompletecannotbederived.

Terminatingavaultinprogress
Youmayopttoterminateavaultingjobbyselectingitinthelistandclicking Terminate.Thisoptionisavailableforeveryactivevaultingoperation,allowing youtostopthejob,modifybackupandvaultingoptions,theneasilyrestartthe vaultingprocess.Forfilelevelbackups,anadditionalTerminate/Clearoptionis available.Selectingthisclearsthesyncneededstatusofthebackup,removingit fromthependingvaultingoperationsqueue.Ifapatchoperationisinprogress,all patchinformationisremovedsoafreshvaultprocesswillrunforthisbackup (Securesyncwillnotthinkitshouldresumepatchingthatbackuponthenext pass).

PendingVaultingOperationspane
ThePendingVaultingOperationspanecontainsthefollowinginformationforeach pendingoperation:

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StatusAstatusindicatingwhetherthevaultingoperationisactiveorwaiting. ClientClientname. BackupDate/TimeThetimeatwhichthebackupstarted. TypeThetypeofbackup. ElapsedTheelapsedtimeforthebackupoperation.

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 Size(MB)Thesizeofthebackup

Vaultingdashboardcontrols
Atthebottomofthescreenisasetofcontrols,whichincludethefollowing:

RefreshcheckboxCheckthisboxtoautomaticallyrefreshthescreenatthe
specifiedinterval.Thisallowsyoutoeasilymonitortheongoingprogressof vaultingoperations. RefreshIntervalEnterthenumberofsecondsbetweenautomaticrefreshes iftheRefreshboxischecked. RefreshClicktomanuallyrefreshthescreen. ClockClicktoseewhenvaultingranlastandwhenanynewpendingvaulting operationswillbeconsideredforvaulting.Theprimaryvaultingcontrolling process,Securesync,checksperiodicallytoseeifnewbackupsarereadytobe vaulted.ClickingClockshowsthelasttimeandnexttimechecked,andif vaultingissuspended,italsoletsyouknow,asnewbackupswillnotbe consideredforvaultingwhenvaultingissuspended.Theintervaltimemaybe modifiedasnecessary. CloseClosesthissubsystemandreturnsyoutotheVaultingsystem.

Vaultingreports
Ifconfigured,vaultinggeneratesasynchronizationreportwhichprovidesthe detailsofeachvaultingevent.Areportisgeneratedandsenteachdayatthetime specifiedduringvaultingconfiguration.SeeTosetthevaultingattributesonthe backupsystemonpage 310fordetails. Thereportindicatesthesyncactivityforthelast24hourperiod.Thereportlists eachclientthatsyncstothevault,andforeachclient,recordsanddisplaysthe backupnumber,backuptype,timecompleted,status,effectivespeed,andbytes synced. Allbackupslistedinthebacklogshowthetimeofthebackup.Thevaulting operationsinprogressdisplaybackupswiththetimethevaultingoperation started. YoucanrunondemandvaultingreportsintheReportssubsystem.Theseinclude theInFlightVaultingDeduplicationReport,theVaultCapacityReport,andthe VaultingReport.SeetheReports,Alerts,andMonitoringchapterfordetails.

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Granularrestorefromvault
Granularrestoreenablesyoutorestoreavolume,directory,orfilethathasbeen vaulted.Granularrestoreisatwophaseprocessinwhichyoufirstspecifythe volume,directory,orfile,whichisthenencapsulatedintheformofaselective backupandtransferredfromthevaulttothebackupsystem.Oncetheselective backuphasbeencompleted,usethestandardrecoveryprocesstorestoreorverify thedata.SeeBasicstepsforrestoringbackupsonpage 323fordetails. Toperformagranularrestorefromvault 1 2 SelectthebackupsystemintheNavigationpaneandchooseSettings>Vaulting> GranularRestore. SelectthedesiredbackupintheAvailableVaultedBackupspane. AvailableVaultedBackupscontainsalistofthemostrecentlyvaultedmasterand incrementalbackupsforeachclientregisteredtotheselectedbackupsystem.Ifa clientoravaultisselectedintheNavigationpane,anerroroccurssincethe restoremusthaveanassociatedbackupsystemspecified. Uponselectingabackup,itscontentsdisplayaboveintheFilesAvailablepane. 3 Selectthevolume,directory,orfiletorestorebybrowsingtheFilesAvailable pane. Onlyasinglevolume,directory,orfilecanbeselected.Multipleselectionsarenot allowed. 4 Withthedesireditemselected,clickTransferData. Thisbuttonisenabled(highlighted)onceaselectionismadeintheFilesAvailable section.Ifclicked,theselecteditemistransferredtothebackupsystemand encapsulatedintheformofaselectivebackup. 5 Restoreorverifyoneormorefilesfromtheselectivebackup.SeeBasicstepsfor restoringbackupsonpage 323fordetails.

Exportvaulteddatatoanarchivedevice
Thissectiondescribestheproceduresusedtoexportvaulteddatatoanarchive device.Youmaywanttoexportfromvaulttoarchiveinthesesituations:

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 Youwishtoretainoldercopiesofclientdataoffsiteatthevaultlocation.
Ratherthanarchivingfromthebackupsystemandtakingthedataoffsiteafter, youcanexportdirectlyfromthevaulttoarchiveformatattheoffsitelocation itself. YouneedtorestoreaUnitrendsvirtualsystemusingvaulteddata.Torestoreto avirtualsystem,youmustcreateaNASarchivedeviceonthevirtualsystem andrestorethevaulteddatathere.Fromthearchivedeviceyoucanthen restorethesystemstateandarchivedbackupdata. Toexportvaulteddatatoanarchivedevice 1 Ifnecessary,createthearchivedeviceonthevaultsystem. Ifyouwillberestoringtheexportedarchivedatatoavirtualsystem,createarchive storageoftypeNAS.Fordetails,seeToaddarchivestorageonpage 96. 2 Onthevaultsystem,notethepathmappedtothearchivedevice.Youwillneed thisinformationinStep5below. Toseethepath,selectSettings>System,Updates,andLicensing>Support Toolbox>Mountpoints.Thepathwilllooksimilarto/dev/sdd. 3 Usingaterminalemulator,suchasPuTTY,connecttothevaultsystemwiththe following:

vaultsystemIPaddress port22 SSHconnectiontype

4 5 6 Loginasuserroot.Thedefaultpasswordisunitrends1. Atthecommandprompt,typethefollowingcommandandpressEnter:
/usr/bp/bin/transferVaultDataUI.php 2>/dev/null

AttheSelection:prompt,entertheIDofthebackupsystemwhosevaulteddata youwouldliketoexport,thenpressEnter.Inthefollowingexample,thereisone systemcalledHyperV_UEB_100onthevault.Ifmultiplesystemsarevaulting,you seethemallinthelist.

Beginning selection process for transferring off-premise data to archive drive 0 [Hyper-V_UEB_100] Select the appliance you want to pick clients from. Enter number corresponding to the system name. Selection: 0

AttheSelection (Enter 'a' or 'i'):prompt,dooneofthefollowing:

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 Toexportallvaulteddataforthisbackupsystem,typeathenpressEnter. Toexportvaulteddatabyclient,typeiandEnter,thentypetheclientIDand
Enter.Repeatforeachclientyouwishtoexport.Typeqandentertoquit. Inthefollowingexample,allvaulteddataisexported.

Selected appliance:Hyper-V_UEB_100 Number of clients available 1 Client List: 0 [hv-stress] 1 [SBS11] Select clients to transform. [Enter 'a' for selecting all clients or 'i' to select individual clients'] Selection (Enter 'a' or 'i'): a

AttheSelection:prompt,typetheIDofthearchivemediatargetandpress Enter.Inthisexample,onearchivedeviceisavailable.Ifmultipledevicesare mounted,youseethemallinthelist.

Select the media by entering the number corresponding to the name .Or, enter 'q' to exit. 0 [dom_arch] Selection: 0 Archive jobs are queued. See Job Queue for details Exiting...

ConnecttothevaultusingtheUnitrendsadministratorinterface,thenselect Status>Presenttoseethearchivejobrunning.ThejobtypeisArchiveandthe clientisthevaultsystem.Whentheexportcompletes,statuschangesto SuccessfulandyouseethejobcommentSuccessfullywrotexarchives.

10 Oncethearchivejobcompletes,archivedataisstoredonthedevice.Ifyouneed torestoreabackupsystemfromthearchiveddata,dooneofthefollowing:

TorestorefromanexternaleSATAorUSBdockingunitorfromatape
device/library,attachthedevicetothebackupsystemandrestoreasdescribed inDisasterrecoveryfromarchiveonpage 403.

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 TorestorefromaSANorNASdevice,createarchivestorageonthetarget
backupsystemasdescribedinAddingarchivestorageonpage 95,then restorefromthearchiveddataasdescribedinDisasterrecoveryfromarchive onpage 403.

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Chapter8 Restore
Theadministratorinterfaceprovidesacentralizedlocationwhereadministrators canfullyrestoreabackuporselectivelyrestorefilesinabackup.Restoresbased onspecifictimesmaybeappliedtobothfilelevelandapplicationlevelbackups. Seethefollowingtopicsfordetails:

Basicstepsforrestoringbackupsonpage 323 Restoringbackupsfromaclientwithaliasesonpage 324 Restorefileexclusionoptionsonpage 325 Fullrestorewithexclusionsonpage 325 Advancedexecutionoptionsforrestoreonpage 325 AIXrestoreconsiderationsonpage 326 Linuxrestoreconsiderationsonpage 327

Basicstepsforrestoringbackups
TheRestoreinterfaceiswhereallrestoresbegin.TheRestorepaneismadeupof aRecoveryPointDaycalendar,aRecoveryPointTimestable,andagraphical representationofa24hourday.Thetableoftimesandthecircleofhoursare interchangeableoptionsforthesamefunction.Bothspecifytheintervalsoftime fromwhichtorestorebackups. Torestorefrombackup Note:Torestorereplicatedbackups,youneedtorestoretoadirectlyattached client(onethathasbeenaddedasaclienttothereplicationtargetsystem).Before restoringfromthetargetsystem,changetoReplicationViewbyselectingtheGear

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iconatthebottomoftheNavigationpane,checkingShowReplicationview,and clickingConfirm.Fordetailsonviewingreplicateddata,seeNavigatingreplicating systemsonpage 280. 1 2 3 SelectthedesiredclientintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext. SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle. Thecommandbuttonforthisoperationchangesdependingonthetypeofrestore. Forfilelevelrestores,clickRestoretoinitiatetherestoreprocess.ForVM backups,clickonRestoreFiles,andforExchangebackups,clickRestoreItems. 4 5 IntheRestorefromBackupofClientpane,selectindividualfilesandapplications toberestored,orplaceacheckmarkbytheclientitselftoperformafullrestore. ChangetheFileExclusionoptionsortheAdvancedExecutionoptionsasdesired. Note:Ifrestoringareplicatedbackupfromthetargetsystem,youmustselecta directlyattachedclientastherestoretarget.ClickShowAdvancedExecution Options,selectaClientToWhichToRestorefromthelist,andspecifyaTarget Directory. 6 ClickRestore. TheRestoreProgressbarshowsthestatusoftherestoreandindicateswhenitis complete.BackupscanbeverifiedbyclickingVerify.

Restoringbackupsfromaclientwithaliases
Whenyouperformafilelevelrestorefromaclientwithaliases,itsimportantto restoretheminaparticularorder. Note:Whenyouarebackingupanaliasedclient,youmustdecidewhetherto includeorexcludethesystemstate.YouMUSTincludethesystemstateonthe clientthatcontainstheoperatingsystemvolumes(thisistypicallytheC:volume). ForallotherclientaliasesthatdonotincludetheOSvolume,youshouldNOT includethesystemstate.Onlyoneclientaliascanincludethesystemstate.The restorefailsifthesystemstateisnotincludedintheOSvolumeandifthesystem stateisincludedintheclientaliasesthatdonotincludetheOSvolume.Formore information,seeWorkingwithclientaliasesonpage 172.

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Torestorebackupsfromaclientwithaliases 1 First,restoretheclientthatcontainstheoperatingsystemvolume.YouMUSTdo thisbeforeyourestoreanyadditionalaliasedclients.FollowthestepsinTo restorefrombackuponpage 323. Restoreeachaliasedclient.FollowthestepsinTorestorefrombackupon page 323.

Restorefileexclusionoptions
Thisoptionprovidestheabilitytoexcludefilesandfolders,basedonafilepattern, fromtherestoreoperation.Entriescanbemadebysimplydragginganddropping fromthefiletreeorbyaddingthemmanuallyintothefieldprovided.Filesor folderscanalsoberemovedfromtheexclusionlistbyhighlightingtheiteminthe listandclickingRemove. Note:RemoveAllremovesalltheexclusionselectionsfromthelist.

Fullrestorewithexclusions
Whenperformingafullrestorewithexclusions,donotselectthevolumeanddrill downtouncheckafewfoldersand/orfiles.Theproperwaytoexcludefolders and/orfilesfromafullrestoreistocheckthevolume(s)thatwillberestored,open theFileExclusionOptionsdialogandclickanddragthefoldersand/orfilestobe excludedintotheExclusionPatternbox,addingthemtotheExclusionList.After addingexclusionstotheExclusionList,clickRestoretolaunchfilerecovery.

Advancedexecutionoptionsforrestore
AdvancedExecutionOptionsprovidefinercontroloftherestoreprocess. Onesuchoptionistorestoredatatoadifferentclient. Torestoredatatoaclientotherthantheoneoriginallybackedup,selectthe appropriateclientfromthedropdownmenu.

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SettingtheTargetDirectoryallowsanadministratortorestoredatatodirectory otherthantheonefromwhichthefileswerecaptured.Ifthetargetdirectorydoes notexist,itwillbecreatedwhentherestoreprocessbegins.Theuseofspacesin TargetDirectorynamesshouldbeavoided.However,ifspacesareused,the pathnamemustbespecifiedinquotes,e.g.,'/TestFolder' IftheTargetDirectoryexistsonadriveseparatefromtherootdrive,thepathname shouldappearinquotes,butnotthedriveletter. ThefollowingtwoexamplesillustratetheproperuseofquotesintheTarget Directory.Notethatthedriveletterinbothexamplesdonotappearinquotes:

C:/'Path/to/Test Folder' C:'/Path/to/Test Folder'

TheStripLeadingSlashoptionmayalsobeset.Bydefault,backupsuseastarting directoryofroot(/).Forbackupsthatcontainvolumes,suchasMSDOSand Novell,prefixthestartdirectorywiththevolumename;forexample,D:\tmp. CheckthePreserveDirectoryStructureboxifthedirectoryhierarchyinformation inthebackupmustberestored.Forexample,ifyouspecifytheTargetDirectoryas /tmp,allfilesrestoredfromthebackupwillbeplacedintothatsingledirectory. IftheoptionOverwriteexistingFilesisselected,existingfileswillbeoverwritten duringtherestore. RestoreNewerFilesOnlyrestoresafileonlyifitsdateisnewerthantheexisting fileontheclient.Ifthefiledoesnotexistontheclient,thefileisrestored. SetFileDatestoTodaysetsthelastmodificationdateofthefiletothedateand timeoftherestore. TheoptionUnixTextConversionwillnotconvertnewlinestoCRLFwhenrestoring UNIXtextfilestoMSDOSsystems.

AIXrestoreconsiderations
WhenrestoringanAIXmasterbackup,theremustbefreespaceoneachtarget logicalvolumeequivalenttotheamountofspaceinuse.Foradefaultinstallation, roughly350MBoffreespaceisrequired.Therestorewillfailifadequatefree spaceinnotavailable.Alsonotethatanypointintimerestorerequiresthis amountoffreespaceasthesystemmustsynthesizedatatocreateamasterfor theselectedrestorepoint.

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Linuxrestoreconsiderations
WhenperformingaLinuxpointintimerestoreorrestoringaLinuxmasterbackup, itisrecommendedtoexcludethe/bootdirectory.Ifyoudonotexclude/boot,this directoryisoverwrittenduringtherestoreprocessandtheclientmaynolonger boot.Fordetailsonrestoringwithexclusions,seeFullrestorewithexclusionson page 325.

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Chapter9 Reports,Alerts,andMonitoring
Usethefollowingtoolstosupportthemanagementofbackupsandsystems:

ReportsYouorthesystemcangeneratereportsfordistributionoranalysis. AlertsThesystemgeneratesalertstoprovideimmediatenotificationofan
outofnormalrangeevent. MonitoringMonitoringtoolsallowyoutomonitorbackupandrestore activitiesonarealtimebasis.

Reports
Twotypesofreportsareavailable:

Standardsystemreports(systemgenerated),describedbelow. Usergeneratedreports,describedonpage 333.

Standardsystemreportsaregeneratedbythesystemandcanbedeliveredby emailwiththeoptiontoincludeaPDFversionasanattachment.Usergenerated reportsarecustomizableandcanbegeneratedfromtheReportsmenuasneeded.

Standardsystemreports(systemgenerated)
Youcanconfiguresystemstoautomaticallygeneratereportsthataredeliveredby emailwiththeoptiontoincludeaPDFversionofthereportasanattachment. Reportsaresentatpredeterminedtimesofthedaytoprovidesystem,backup, replicationorvaulting,andarchivestatus.Noticesoffailedscheduledbackupscan bedeliveredwithinanhouroftheiroccurrence.Archivejobscanbeconfiguredto sendanemailsummaryuponcompletion.Fordetails,seeConfiguringemailfor reportingonpage 330.

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SeeStandardsystemreportdescriptionsonpage 330fordetailsabouteach report.

Configuringemailforreporting
Note:Thisoptionisavailableonlyforstandardsystemreports.Thesystemcannot beconfiguredtoautomaticallysendusergeneratedreports. Youcansetupyoursystemtopushnotificationsandreportsthroughemailto certainrecipients.YoucanalsoselecttoincludeaPDFversionofthereportasan emailattachment.SeeAboutconfiguringnotificationsonpage 50for instructionsonconfiguringemailnotificationsandemailreportrecipients. Schedulednotificationsaregeneratedandsentat8:00AMbydefault,butyoucan changethetimereportsaresent.Otherreportsaresentuponcompletionofa givenjob. Tomodifythetimethatscheduledreportsaregenerated 1 2 3 SelectSettings>System,Updates,andLicensing>GeneralConfiguration [Advanced]. ExpandtheAlertmansection. SelecttherowcontainingReportHourMinintheNamecolumnandmodifythe valuebelowtothedesiredreporttime.Thisisina24hourformat,where00:00is midnight,and12:00isnoon. ClickConfirm.

Standardsystemreportdescriptions
ThesestandardsystemreportsaregeneratedbytheUnitrendssystemand deliveredviaemail:

SystemStatusReport FailureReport SecureSyncReport ArchiveStatusReport ReplicationReport CapacityWarningEmailAlertReport

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Youcanupdateyourpreferencesforreceivingthesereports.Reportsaresent eitheruponcompletionofagivenjoboratasettimeeachday.Forexample, failurereportsaresentwithinthehour,whereastheDailyBackupStatusreportis sentatascheduledtimeeachday.Tomodifythissetting,seeConfiguringemail forreportingonpage 330. SystemStatusReport Thisisadailyreportthatshowsasummarystatusofallbackupsthathave occurredonthesystemwithinthelast24hours.Thisinformationdisplaysina viewthatissimilartothestatuspageintheUnitrendsinterface.Thefirstsection ofthereportdisplaysfilelevelandbaremetalbackups.Theremainingsections showapplicationspecificbackupsforMicrosoftSQLServer,MicrosoftExchange Server,SharePoint,Oracle,UCSserviceprofiles,HyperV,andVMwareservers. Thecolorcodedcolumnsshowthebackupstatusandreplication/vaultingstatus forsevendays.Thecolumnforthecurrentdayoftheweekishighlighted.Days followingthecurrentdayrefertothepreviousweek(forexample,iftodayis Wednesday,theThursdaythroughSaturdaycolumnsrefertolastweek).Agreen statusmeansthatnofailuresorwarningsoccurred.Warningsareindicatedby yellow.Foreachday,ifanybackuporreplicationoperationfailedfortheclientor applicationobjectrepresentedbyarow,thatdayismarkedred.Atthebottomof thereport,thereisalistofalertsfromthesystemfortheprevioussevendays. FailureReport Aprocessperiodicallycheckstoseeifanyscheduledbackupshavefailedinthelast hour.Ifso,thesystemsendsanemailreporttotherecipientsonthefailurereport mailinglist(unlesstheclientsschedulewasmodifiedtonotsendthisreport).The reportidentifiesthenameoftheschedule,theclientand/orapplicationobject, andstatusinformationtoidentifythefailure.Moredetailsaboutthefailurecan beobtainedbyloggingintothesystem. SecureSyncReport Thisreportshowslegacyvaultingactivityduringtheprevious24hours.Thisreport displaystheamountoftimetheSyncenginewasup,theaveragecopytransfer speed,theaveragepatchtransferspeed,andthespaceusedonthevault. Vaultingcanoccurinoneoftwomodes:

CopyAcopytransfercopiestheentirefiletobevaultedtothesystem.Thisis
theaveragecopytransferspeed.

PatchApatchtransfersendsonlythechangedportionsofthefiletothevault.
Theaveragepatchtransferspeediscalculatedasifitwereacopyandthe wholefilewastransferred.Thisgeneratesanaveragepatchtransferspeed whichismuchhigherthantheaveragecopytransferspeed.

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Allclientsthatcompletedavaultingprocessduringtheprevious24hourswillbe displayedwiththebackupnumberandtypevaulted,thetimevaultingcompleted, thestatusofthevaultingprocess(successorfailed),theeffectivespeedofthe vaultingprocess,andtheamountofdatasyncedtothevault.Backupswaitingto bevaultedandvaultingoperationsinprogressarelisted.Vaultingoperationsin progresswillshowapercentagecompleteandaprojectedcompletiontime. ArchiveStatusReport Ifanarchivejobisscheduled,runs,andcompletes,areportgeneratesthatliststhe clientsandtheirassociatedbackupsthatwerecopiedtothearchivetarget. Additionally,areportiscreatedifanarchivedriveisnotlargeenoughtohandle thedatarequestedbythearchiveprofile. ReplicationReport Thereplicationreportissentdailyatatimeyoudesignatewhenconfiguring replication.Allsuccessful,active,andqueuedreplicationjobsfromthelast24 hoursacrossallreplicationsourcesystemsarelisted.Informationpresentedinthe reportincludesbackuptype,completeddateandtime,totalelapsedreplication time,sizeofthereplicatedbackupinmegabytes,thenumberoffilesassociated withthereplicatedbackup,andwhetherornotthebackupwasencrypted. AccessthisreportfromtheUnitrendsinterfacefromReports>Replication. CapacityWarningEmailAlertReport Aswithmostdevicesthathaveharddrives,therearelimitsonthepercentageof spacethatthedevicemayuse.ForacompletelistofUnitrendssystems,theirraw usablecapacityandtheirmaximumrecommendedbackupcapacity,seethe ApplianceFamilyDataSheet. Inordertoprovideenhancedsystemcapacitymanagement,yoursystemis designedtoexaminetheamountofdiskspaceuseddaily.Ifthesystemdetermines thatitisapproaching,orhasexceeded,itsmaximumrecommendedbackup capacity,thesystemdoesthefollowing:

reportyouwillreceiveamessagethatdeduplicationissupportedbutcurrently disabled). Providesanalert. Thesemessagesproactivelyinformyouofyoursystemcapacityandreportyour RawUsableCapacityandthecurrentamountofspaceused(whichisalsotheTotal UsedamountatthebottomofyourCapacityReport). Theemailissenteveryday,aslongasthecapacityconditionexists.Thealertis updatedwithanychangeinthevalueofcriticaldata.

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Automaticallysuspendsdeduplication. MakestheDataReductionReportunavailable.(Ifyouattempttoaccessthis

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Afteryoursystemdetectsthatthecapacityissuenolongerexistsandthecurrent amountofspaceusedislessthanthemaximumrecommendedbackup,the followingactionsoccur:

Thealertisclosed. Anotheralertiscreatedanddisplayedstatingthatdeduplicationhasbeenre
enabled.

TheDataReductionReportisreenabled. Youstopreceivingdailycapacitywarningemailalerts.

Usergeneratedreports
Youcancreate,save,run,andexportreportsthroughtheReportsmenu.These customizablereportsprovideinformationonsystemalerts,backups,replication orlegacyvaulting,backupdevices,schedules,andsystemcapacity.Youcan determinewhatinformationpopulateseachreportbyselectingreportfieldsfor inclusion.Youcanthensaveyourcustomizedsettingstodefinenewdefaults,or youcanusethemtocreatecustomreportsthatyoucanexecuteasneeded.You canprintorexportusergeneratedreportsascommadelimitedfiles. SelectaniconontheReportscreentogeneratethechosenreport.Somereports, suchastheCapacityreport,displaydifferentinformationdependingonwhatyou selectintheNavigationpane.Foralistofreportsthatyoucangenerate,seeUser generatedreportsdescriptionsonpage 340. Seethefollowingtopicsfordetailsaboutusergeneratedreports:

Reportbuttonsonpage 334 Customizingreportsonpage 335 Savingcustomreportsettingsonpage 338 Otherreportoptionsonpage 339,includescreatingachart/graphicalview, specifyingadaterange,exportingareport,andprintingareport.

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Reportbuttons
Thereareaseriesofbuttonsinthelowerrightcornerofeachreport.Seethe followingformoreinformation:: Allows you to enable (make visible) or disable (make invisible) the columns that constitute the report. See Toenable/disable reportcolumnsonpage 335.
Allows you to define new default settings for reports. See To

savedefaultreportoptionsonpage 338.

Allows you to create a custom report based on the changes made to the current report. See Tosaveacustomreporton

page 338 Allowsyou to print the report. See Toprintareporton page 339.

Allows you to save all of the columns available (not just visible) for the report in the comma-separated value (CSV) format. See Toexportareportonpage 339. Allows you to close the current report and return to the front page of the report subsystem.

Graphicalanddaterangebuttonsdisplayintheleftcornerofthereport,if theseoptionsareavailableforthereportyouselect.Seethefollowingformore information:

Allows you to view the report in chart form. See Tocreatea chart/graphicalviewonpage 339.

Allows you to specify the date range for thereport. See To specifyadaterangeforthereportonpage 339.

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Customizingreports
Youcancustomizereports,suchaschangingtheorderofthecolumns.Youcan thenexitwithoutsavingyourchangesand,therefore,preservethesystem defaults.Youcanalsosaveyourchangesusingoneofthefollowingtwooptions:
Option Defining new default settings Description You can define your own defaults for each type of user-generated report. Each user of the system can save his or her own default settings. Define new defaults if you want to change the settings for reports that you run regularly. For example, if you set new defaults for backup reports, the new settings apply to all subsequent backup reports. Creating custom reports Settings saved as a custom report apply only when you execute that particular report. You can create and save multiple custom reports. Create custom reports for reports that you execute less frequently. For example, for backup reports, you can choose to enable a column that states whether a backup was synthesized, but you might not want this column enabled for all of your backup reports. In this case, you could create a custom report that you run only when you want to see whether a backup was synthesized.

Tocustomizeareport,configureeachofthedesiredoptionsandthensavethe settingsasthedefaultorasacustomreport.(SeeTosavedefaultreportoptions onpage 338andTosaveacustomreportonpage 338.) Seethefollowingoptionsforcustomizingreports:

Toenable/disablereportcolumnsonpage 335 Tosortreportsbyacolumnorbymultiplecolumnsonpage 336 Tochangetheorderofcolumnsonpage 337 Tomodifythewidthofcolumnsonpage 337

Toenable/disablereportcolumns Youcanenableanddisablereportcolumnstocustomizetheinformationthat displaysinreports.

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1 2 3 4 5

Accessthereportyouwanttoview. Clicktheenable/disablecolumnbuttoninthelowerrightcornertodisplaythe ColumnChooserbox. Checkoruncheckthedesiredoptions. ClickConfirmtoapplythenewsettings. Ifyouarefinishedcustomizing,skiptothenextstep. Tocontinuecustomizingthereport,seeTosortreportsbyacolumnorby multiplecolumnsonpage 336,Tochangetheorderofcolumnsonpage 337,or Tomodifythewidthofcolumnsonpage 337.(Youcansaveallofyourchanges afteryouhavefinishedcustomizingthereport.)

Ifdesired,savethesettingsusingoneofthefollowingprocedures:

Tosavedefaultreportoptionsonpage 338. Tosaveacustomreportonpage 338.

Tosortreportsbyacolumnorbymultiplecolumns Youcansortthecolumnsonareporttoprovideamoreinformativeviewofthe reportsdata.Managemultiplecolumnsortingusingthecolumnheading(thetop rowofeachcolumn)andthecolumnsortarea(theboxtotherightofthe columnheading).Youcanalsosortinascendingordescendingorder. 1 Accessthereportyouwanttoview.Noticethateachcolumnheadingisdivided intotwosectionsbyaverticalwhiteline,calledthecolumnsortarea.Thisforms aboxtotherightofthecolumnname. Clickonthecolumnheadingtosortthecolumn(alphabeticallyornumerically, dependingonthecolumninformation).Youseeanumberandtriangleinthe columnsortarea(totherightoftheheading). Clickonthetriangletoresortthecolumn,ifnecessary. Tosortusingmultiplecolumns,clickonthefirstcolumnheadingyouwanttouse forsorting. Note:Youcanclickthetriangleinthecolumnsortareatochangetheascendingor descendingorder. 5 6
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3 4

Clickinthesecondcolumnsortarea(therightsideofthecolumnheader)forany subsequentcolumnsyouwanttouseforsorting. Repeatforasmanycolumnsasyouwanttouseforsorting.Columnsaresortedin theorderyouselectthem.

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Ifyouarefinishedcustomizing,skiptothenextstep. Tocontinuecustomizingthereport,seeToenable/disablereportcolumnson page 335,Tochangetheorderofcolumnsonpage 337,orTomodifythewidth ofcolumnsonpage 337.(Youcansaveallofyourchangesafteryouhavefinished customizingthereport.)

Ifdesired,savethesettingsusingoneofthefollowingprocedures:

Tosavedefaultreportoptionsonpage 338. Tosaveacustomreportonpage 338.

Tochangetheorderofcolumns Youcanchangethedisplayorderofcolumnsinareport. 1 2 3 Accessthereportyouwanttoview. Clicktheheadingofthecolumnyouwanttomoveanddragittothedesired location.Repeatasnecessarytoreorderthecolumns. Ifyouarefinishedcustomizing,skiptothenextstep. Tocontinuecustomizingthereport,seeToenable/disablereportcolumnson page 335,Tosortreportsbyacolumnorbymultiplecolumnsonpage 336,or Tomodifythewidthofcolumnsonpage 337.(Youcansaveallofyourchanges afteryouhavefinishedcustomizingthereport.) 4 Ifdesired,savethesettingsusingoneofthefollowingprocedures:

Tosavedefaultreportoptionsonpage 338. Tosaveacustomreportonpage 338.

Tomodifythewidthofcolumns 1 2 3 4 Accessthereportyouwanttoview. Hoverovertheborderofthecolumnyouwanttomodify. Dragthecursortotherighttowidenthecolumnortothelefttonarrowit. Ifyouarefinishedcustomizing,skiptothenextstep. Tocontinuecustomizingthereport,seeToenable/disablereportcolumnson page 335,Tosortreportsbyacolumnorbymultiplecolumnsonpage 336,or Tochangetheorderofcolumnsonpage 337.(Youcansaveallofyourchanges afteryouhavefinishedcustomizingthereport.) 5 Ifdesired,savethesettingsusingoneofthefollowingprocedures:

Tosavedefaultreportoptionsonpage 338.
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 Tosaveacustomreportonpage 338.

Savingcustomreportsettings
AftercustomizingareportusingtheprocedureslistedunderCustomizing reportsonpage 335,youcaneithersavethesettingsasnewdefaultsorusethem tocreateacustomreport.Foranexplanationofthedifferencesbetweendefining newdefaultsettingsandcreatingcustomreports,seeCustomizingreportson page 335. Fordetails,seethefollowing:

Tosavedefaultreportoptionsonpage 338 Torestoresystemdefaultsettingsforareportonpage 338 Tosaveacustomreportonpage 338 Toaccessacustomreportonpage 339

Tosavedefaultreportoptions 1 2 3 Accessanyreportandconfigurethedesiredreportoptionslistedunder Customizingreportsonpage 335. ClicktheSaveDefaultReportOptionsinthelowerrightcornerofthereport screen. ClickConfirmtosavetheoptions. Thenewsettingsareappliedeachtimethereportruns. Torestoresystemdefaultsettingsforareport 1 2 3 Selectthereportforwhichyouwouldliketorestoresystemdefaults. ClicktheSaveDefaultReportOptionsinthelowerrightcornerofthereport screen. ClickResetPreferencestorestoresystemdefaultsforthereport. Tosaveacustomreport 1 2 3 4
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Openthereportyouwanttocustomize. ConfigurethedesiredreportoptionslistedunderCustomizingreportson page 335. ClickSaveCustomReportinthebottomrightcorner. Giveyourcustomreportanameanddescription,thenclickConfirm.

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Toaccessacustomreport 1 2 Toaccessyourcustomreportatalaterdate,navigatetoReports>Custom. SelectyourreportfromthemenuandclickExecute.

Otherreportoptions
Seethefollowingtopicsforadditionalreportoptions:

Tocreateachart/graphicalviewonpage 339 Tospecifyadaterangeforthereportonpage 339 Toexportareportonpage 339 Toprintareportonpage 339

Tocreateachart/graphicalview Somereportshaveagraphicalbutton(whichlookslikeachart)inthelowerleft cornerofthereportpane.Clickthisbuttontoviewthereportinchartformand clickthisbuttonagaintoreturntoacolumnview. Tospecifyadaterangeforthereport Somereportshaveadaterangeselectionboxinthelowerleftcornerofthereport pane.Clickthisbuttontospecifythedaterangeforthereport. Toexportareport Toexportareport,clickthearrowbuttoninthelowerrightcornerofthereport screen.Thisallowsyoutosavethereportinacommaseparatedvalue(CSV) format.Youcanspecifythefilenameandlocation.Thisfeatureallowsyoutouse athirdpartytooltohavecompletecontroloftherawreportdata.Whensavinga report,apopupallowsyoutosavethereporttoalocaldirectory.Tousethis feature,MacromediaFlashPlayerversion10orhighermustbeinstalled.IfFlash Playerversion10orhigherisnotbeingused,thereportissavedtothesystemin the/usr/bp/reports.dirdirectory. Toprintareport Toprintareport,clicktheprintbuttoninthelowerrightcornerofthescreen(see Reportbuttonsonpage 334).Toensurethatthereportprintscorrectlyandis nottruncated,youmightwanttohidesomecolumnsorchangethepage

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orientationtolandscapeorportrait.Themosteffectivemethodofprintingthefull reportistoexportthereportandthenprintit.SeeToexportareporton page 339formoreinformation.

Usergeneratedreportsdescriptions
Foranexplanationofusergeneratedreports,seeUsergeneratedreportson page 333.AccesstheReportssectionoftheUnitrendsinterfacetoseethestatus ofanyandalloperationsthathaveoccurredontheUnitrendssystem.Youcanrun thesereportstogatherinformationonanythingfromelapsedtimeofbackupsto aUnitrendssystemslicensedcapacity. Togenerateareport,selectSystem>Reports,andthenselectthedesiredreport optionfromthemenu.Thefollowingtopicsprovidedetailsaboutthesereports:

Alertsreportonpage 341 AuditHistoryReportonpage 342 BackupsReportonpage 343 CapacityReportonpage 345 ClientInformationReportonpage 349 DataReductionReportonpage 349 DevicesReportonpage 351 FailuresReportonpage 353 LastBackupsReportonpage 354 LegalHoldBackupsReportonpage 355 ReplicationReportonpage 357 ReplicationCapacityReportonpage 357 ReplicationHistoryReportonpage 359 RestoresReportonpage 362 SQLServerReportonpage 363 ScheduleHistoryReportonpage 365 SecuresyncReportonpage 366 StorageReportonpage 366 VaultCapacityReportonpage 367 VaultingReportonpage 368 VaultingDeduplicationReportonpage 370 WindowsVirtualRestoresReportonpage 371

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Alertsreport
TheAlertsreportisalistofsystemevents.Examplesofalertsareupdate notifications,licensingcapacitynotifications,softwarefailures,orhardware failures.Pleasenotethatanalertdoesnotnecessarilymeanthatafailurehas occurred;insteaditsimplymeansthataneventhasoccurredthatmayrequire someaction(seeSeveritybelowformoreinformation). Eachrowofthereportmaycontainthefollowinginformation:
Row Name Severity Description The name of the system issuing the alert. The severity of the alert. A green flag indicates non-critical information, yellow indicates a potentially critical issue, while red indicates a severe issue. Whether or not the alert has been resolved. A check mark indicates the alert has been resolved. This field will be blank if the alert has not been resolved. The date the alert was issued. The time the alert was issued. The subsystem issuing the alert. This varies depending on the system. For example, a replication system may issue an alert from a subsystem such as its disk subsystem or its core software subsystem. The descriptive text that is associated with the alert.

Resolved

Date Time Source

Description

Alerts Report Summary Total Alerts The total number of alerts for the system(s).

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AuditHistoryReport
Thisreportconsistsofsystemaudithistoryinformation.Eachrowofthereport maycontainthefollowinginformation:
Row Date Time User Description The date the event occurred. The time the event occurred. If the event was logged from a Unitrends interface operation, this is the user who generated the event. If an internal subsystem generated the event (e.g. tasker or the purger), the user is System. Area of the event. This is the text of the notification, describing which action was performed.

Category Message

Additional available columns System Notification ID The system where the event occurred. The ID of the event.

Audit History Report Summary Total The total number of audits for the specified time period.

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BackupsReport
Thisreportdepictsthebackupoperationsthathaveoccurredoverthespecified timeperiod.
Each row of the report may contain the following information: Row Client ID Status Description The name of the client which the backup operation protects. The backup operations unique numeric identification. The status of the backup operation. Green indicates a successful backup, yellow indicates a backup completed with warnings, and red indicates a failed backup. Currently active backup operations are represented with an hourglass. The date of the backup operation. The time that the backup operation started. The time that the backup operation ended. The amount of time that the backup operation took to process. The type of backup operation. The type may include Master, Differential, Incremental, Bare Metal, etc. Whether or not the backup operation was the last one of that type for the client being protected. The size of the backup operation in megabytes. The number of files associated with the backup operation.

Date Start Time End Time Elapsed

Type

Last

Size (MB) Files

Additional available columns System The name of the system on which the backup operation resides.

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Row Complete Encrypted Synthesized

Description Whether or not the backup operation has completed. Whether or not the backup operation was encrypted. If this backup was synthesized on the Unitrends system or if it ran on a client. Whether or not the backup operation is currently eligible for purging. Purging is the process by which space is made available on the system for additional backups. All backups that are not the last of any given type for a client or affected by legal hold are purgeable. The vaulting/replication status of the backup operation.

Purgeable

Sync/Replication Status Application Database Elapsed Comment Command

What application was backed up (SQL, VMware, etc.). The database or VM name that was backed up. The elapsed time of the backup operation. The comment associated with the backup operation. The command associated with the backup operation. This is the actual command that was executed on the client to perform the backup operation. The low level detail associated with the backup operation.

Output

Backups Report Summary Total Backups Total Files The total number of backups for the given date range. The total number of files across all backups for the given date range.

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CapacityReport
Thisreportdepictsthemaximumcapacitythesystemcanusetostorethelast successfulfullandbaremetalbackuptypesfromeachofitsprotectedclientsand applications.Thecapacitylimitensuresthesystemhasenoughavailablespaceto storenewbackupsbeforepurgingolderones. TheinformationyouseechangesbasedonyourselectionintheNavigationpane. Seethefollowingfordetails:
Row Description

Replication target or vault information The following information displays when a replication target or legacy vault is selected in the Navigation pane: System Available (GB) The name of all backup systems replicating to this target. The maximum amount of space the backup system can use to store the last successful backups. The amount of capacity used for storage for last successful backups of all protected clients and applications, full and bare metal and older full and bare metals. Incrementals and differentials are not included in the calculation for amount used. A general comment concerning the amount of space available. This field displays in the bottom portion of the screen and includes the sums of the values in each column.

Used (GB)

Comment

System Capacity Totals

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Row System Capacity Report Summary

Description The following fields display in the bottom portion of the screen:

Total Systems - Number of backup systems replicating to

the target.

Capacity - Total maximum last backup capacity of all

replicating systems combined.

Instant Recovery Space Used - Instant recovery spaced Total Used Including IR Space - Total space used for all
used on all replicating systems combined. replicating systems combined, including instant recovery space.

Backup system information Each row of the report may contain the following information if a backup system is selected in the navigation pane. Note that you only see backup types that you use. You can select a client in the Navigation pane to filter these results at the clientlevel. (If you select to view at the client-level, the System Capacity Report Summary section at the bottom of the screen displays information for the backup system.) Client Name Master (GB) The name of the client being protected. The amount of data protected for the clients last successful master backup. The amount of data protected for the clients last successful bare metal backup. The amount of space protected for the clients last successful Exchange backup. The amount of space protected for the clients last successful Microsoft SQL Server backup.

BareMetal (GB)

Exchange (GB)

SQL (GB)

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Row VMware (GB)

Description (Displays if you are using VMware.) The amount of space protected for the clients last successful full VMware backups for all VMware guests. (Displays if you are using HyperV.) The amount of space protected for the clients last successful full HyperV backups for all HyperV guests. (Displays if you are using Oracle.) The amount of space protected for the clients last successful Oracle backup. (Displays if you are using SharePoint.) The amount of space protected for the clients last successful SharePoint backup. (Displays if you are using UCS service profiles) The amount of space protected for the clients last successful UCS service profile backup. This field displays in the bottom portion of the screen and includes the sums of the values in each column. The following fields display in the bottom portion of the screen:

HyperV (GB)

Oracle (GB)

SharePoint (GB)

Service Profile

System Capacity Totals System Capacity Report Summary

Total Systems - The value in this field is 1, indicating that

you are viewing capacity information for one backup system. Capacity - Total maximum last backup capacity. Instant Recovery Space Used - Instant recovery space used. Total Used Including IR Space - Total last backup space used for the system, including IR space.

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Row [Additional Columns]

Description Click the Enable and disable report columns icon in the bottom right of the screen to see the Column Chooser window. Click the check-boxes to see these columns on the main screen. This information allows you to view the number of retained backups at a glance, making it easier to determine your capacity requirements. Only the last successful master in included in the capacity used calculation.

# Masters - The number of master backups currently held # Differentials - The number of differential backups
by the system for a client. currently held by the system for a client. # BareMetals - The number of bare metal backups currently held by the system for a client. You can uncheck these or any other columns to remove them from view.

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ClientInformationReport
TheClientInformationreportgeneratesasummaryofthesystemsclient information.Itdisplaystheattributesandsoftwareversionforeachclient configuredonthesystem. Eachrowofthereportmaycontainthefollowinginformation:
Row Client Syncable Priority Description The client name. Indicates whether or not the client is set to vault/replicate. Displays the priority assigned to the backup of a particular client (i.e., Normal, Lower, Higher). Indicates whether or not a client scheduled for backup is encrypted. The machine/processor type on which a client resides. The operating system or platform associated with the client machine. The current version of the Unitrends agent installed on the client.

Encrypted

Machine Type OS

Version

Client Information Report Summary Total Clients The total number of clients added to the system.

DataReductionReport
Thisreportdisplaysdeduplicationanddatareductiononplatformsthatsupport deduplication.Youcanviewthisinformationinachartbyselectingthegraphical button.(SeeTocreateachart/graphicalviewonpage 339.) Datareduction,whetheritiscompressionordeduplication,isthesubstitutionof processor,memory,anddiskI/Ofordiskstoragespace.Forsystemsthatsupport deduplication,thedatareductionratioismeasuredbycombiningthespace savingsachievedthroughcompressionanddeduplication.

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Thedatareductionratioisrepresentedasfollows,where: x=thesizeofdatareceivedbythesystemfromallitsclientbackups and y=thespaceusedonthesystembythesebackups then DATAREDUCTIONRatio=x/y Forexample,ifyourdatareductionratiois2.5,thenforevery2.5GBofrawdata beingbackedupfromyourclients,theUnitrendssystemisusingonly1GBofdata. PriortoUnitrendsRelease5,alldatareductionwasaccomplishedusing compression.StartingwithRelease5andtheintroductionofUnitrendsadaptive deduplication,forplatformsthatsupportdeduplication,datareductionis accomplishedusingbothcompressionanddeduplication.Thededuplicationratio isameasureofthespacesavedbydeduplication,andisrepresentedwhere: a=thesizeofdatareceivedbythesystemfromallofitsclientsbackupsthat arededuplicated and b=thespaceusedonthesystembythesededuplicatedbackups then DEDUPLICATIONRatio=a/b Ifusingthegraphicalview,thechartdepictsboththesystemsdatareductionand deduplicationratiosinagraphicalmanner.Thedatethattheratiosweregathered isshownalongthexaxis,whilethedatareduction(theorangebars)and deduplication(thegreenline)ratiosareshownontheyaxis. Thedatareductionanddeduplicationratiosvarywidelybasedonthefollowing environmentalvariables:

Thetypeandamountofdatabeingbackedup,includinghowmuchdatais

beingbackedupwithfilebasedbackupsandhowmuchwithapplication backups. Thebackuptypesandschedulesforclientsbeingprotected(frequencyof masteranddifferentialbackups). Thelevelofcommonalityamongclientsoperatingsystems. Thefrequencyanddegreeofdatathatischanged(lowerchangerateswillsee higherdatareductionratios).

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 Theretentionofthedata(longerretentionperiodswillseehigherdata
reductionratios.)

Thespecificsofthedatareductionalgorithmsbeingused.
Onadaytodaybasis,youshouldexpecttoseevariationsinyoursystemsdata reductionanddeduplicationratios,dependingontheclientsoperatingsystems andfilesystemsizes,aswellasthebackuptypesandschedulesandamountof availablesystemdevicespace.Atypicalscheduleofweekendmasterbackups followedbydailydifferentialbackupsduringtheweekwillcausethesystemto exhibithigherlevelsofdeduplicationafterthemasterscomplete.Thisisbecause theclientslatestmasterbackupanditslatestdifferentialarenotconsideredfor deduplicationuntilanothersuccessfulmasterbackuphascompleted.Youwillsee thisinthechartasdeduplicationanddatareductionratiosriseafteramaster backup,thentrenddownwardasthedifferentialsarecompleted,thenriseagain afterthenextmasterbackuphascompletedbecausethepriormasterand differentialsarethendeduplicated.Overtime,youseehigherlevelsofretention (i.e.,increasednumbersofmasterbackupsonthesystemforeachclient),which isalsoreflectedbyahigherdeduplicationratio.

DevicesReport
Thisreportdepictsthebackupsthathaveoccurredoverthespecifiedtimeperiod astheyareassociatedwithasystemdevice. Eachrowofthereportmaycontainthefollowinginformation:
Row Client Device Description The name of the client associated with the backup operation. The name of the system device associated with the backup operation and upon which the backup resides. The backup operation unique numeric identification. The status of the backup operation. Green indicates a successful backup, yellow indicates a backup completed with warnings, and red indicates a failed backup. Currently active backup operations are represented with an hourglass. The date of the backup operation. The time of the backup operation.
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ID Status

Date Time

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Row Type Last

Description The type of backup operation. Whether the backup operation was the last one of that type for the client being protected. The size of the backup operation as it exists on the system device.

Size (MB)

Additional available columns System The name of the system on which the backup operation occurred. Whether the backup operation has completed or not. Whether the backup operation was encrypted or not. Whether the backup operation is compressed on the system device or not. The elapsed time of the backup operation. The number of files associated with the backup operation. The name of the backup as it exists on the system device.

Complete Encrypted Compressed

Elapsed Files Backup Filename

Devices Report Summary Total Backups The total number of backups across all backup devices for the specified date range. The average size of the backups in megabytes. The total size of all backups in megabytes.

Average Size (MB) Total Size (MB)

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FailuresReport
Thisreportdepictsthebackup,restore,andverifyfailuresthathaveoccurredover thespecifiedtimeperiod. Eachrowofthereportmaycontainthefollowinginformation:
Row Client ID Status Description The name of the client associated with the operation. The operations unique numeric identification. The status of the backup operation. Green indicates a successful backup, yellow indicates a backup completed with warnings, and red indicates a failed backup. Currently active backup operations are represented with an hourglass. All backups in the Failures report will have a failed status. Whether or not the operation is currently eligible for purging. Purging is the process by which space is made available on the system for additional operations. The date of the operation. The time of the operation. The type of operation. The elapsed time of the operation. The command associated with the operation. This is the actual command that was executed on the client to perform the operation.

Purgeable

Date Time Type Elapsed Command

Additional available columns System Complete Encrypted The name of the system upon which the operation occurred. Whether the operation has completed or not. Whether the operation was encrypted or not.

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Row Replication/Sync Status Application Database Size (MB) Files Comment Output

Description The replication/vaulting status of the operation.

What application was backed up (SQL, VMware, etc.). The database or VM name that was backed up. The size of the backup. The number of files associated with the operation. The comment associated with the operation. The low level detail associated with the operation.

Failures Report Summary Total Backup Failures The total number of failed backups during the given date range.

LastBackupsReport
Thisreportshowsthesystemsmostrecentbackupinformationforfilelevel backups. Eachrowofthereportmaycontainthefollowinginformation:
Row Client Master Date Differential Date Incremental Date Selective Date Description The name of the client associated with the operation. The date and time of the last successful master backup. The date and time of the last successful differential backup. The date and time of the last successful incremental backup. The date and time of the last successful selective backup.

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Row BareMetal Date

Description The date and time of the last successful bare metal backup.

Additional available columns System Master ID Differential ID Incremental ID Selective ID Bare Metal ID The name of the system upon which the operation occurred. The master backups unique numeric identification. The differential backups unique numeric identification. The incremental backups unique numeric identification. The selective backups unique numeric identification. The bare metal backups unique numeric identification.

Last Backups Report Summary Total Clients The total number of clients capable of file-level backups registered to the system.

LegalHoldBackupsReport
Thisreportshowsallbackupsthatareundertheeffectsofalegalhold. Eachrowofthereportmaycontainthefollowinginformation:
Row Client ID Legal Hold Expiration Date Legal Hold (Days) Description The name of the client which the backup operation protects. The backup operation unique numeric identification. The date legal hold settings expire and the backup follows standard retention policies. The number of days a backup is under legal hold. If legal hold is set per backup and per client, this column displays the higher of the two values.
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Row Date Type

Description The date of the backup operation. The type of backup operation. The type may include Master, Differential, Incremental, Bare Metal, etc. The size of the backup operation in megabytes.

Size (MB)

Additional available columns Setting for Individual Backup (Days) Setting for Client/App (Days) System The number of days a backup is under legal hold. Only applicable when legal hold is set at the individual backup level. The number of days all of a clients backups are under legal hold. Only applicable when legal hold is set at the client level. The name of the system on which the backup operation resides. The status of the backup operation. Green indicates a successful backup, yellow indicates a backup completed with warnings, and red indicates a failed backup. Currently active backup operations are represented with an hourglass. Whether or not the backup operation has completed. Whether or not the backup operation was encrypted. Whether or not the backup operation is currently eligible for purging. No backups listed in the Legal Hold Backups report are eligible. The replication status of the backup operation. What application was backed up (SQL, VMware, etc.). The database or VM name that was backed up. The time of the backup operation.

Status

Complete Encrypted Purgeable

Replication status Application Database Time

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Row Elapsed Files Comment Command

Description The elapsed time of the backup operation. The number of files associated with the backup operation. The comment associated with the backup operation. The command associated with the backup operation. This is the actual command that was executed on the client to perform the backup operation. The low level detail associated with the backup operation.

Output

Legal Hold Backups Report Summary Total backups currently on legal hold Total protected size (MB) The number of backups currently affected by legal hold settings.

The total size of all backups currently affected by legal hold in megabytes. This total does not take into account that the backups may have been deduplicated and actually taking less space on the system.

ReplicationReport
Clicking on the Replication report icon in the list of reports opens a pop-up identical to the Replication email report sent daily. See ReplicationReportonpage 357 for more information.

ReplicationCapacityReport
Thisreportdepictshowmuchspaceeachofyoursourcesystemsandtheirclients areusingonareplicationtarget,aswellasgivinganoverallamountingigabytes ofdatareplicated.

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Eachrowofthereportmaycontainthefollowinginformation:
Row Description

Replication target information displayed The following information displays when a replication target is selected in the Navigation pane: System The name of the source backup system that is replicating to the replication target. The amount of data in gigabytes that a particular system has replicated to the target. A general comment concerning the status of the replication report.

Replicated (GB)

Comment

Backup system information displayed Each row of the report may contain the following information if a backup system is selected in the Navigation pane: Client Name Master (GB) The name of the client being replicated. The total number of GBs of master backups replicated to the replication target. The total number of GBs of bare metal backups replicated to the replication target. The total number of GBs of Exchange backups replicated to the replication target. The total number of GBs of SQL backups replicated to the replication target. The total number of GBs of VMware backups replicated to the replication target.

BareMetal (GB)

Exchange (GB)

SQL (GB)

VMware (GB)

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Row Hyper-V (GB)

Description The total number of GBs of Hyper-V backups replicated to the replication target. The total number of GBs of Oracle backups replicated to the replication target. The total number of GBs of Sharepoint backups replicated to the replication target. The minimum number of days to attempt to retain backups on the replication target.

Oracle (GB)

Sharepoint (GB)

Minimum Retention Goal (Days) Maximum retention Limit (Days) Actual Retention (Days)

The maximum number of days to retain backups before they are purged from the replication target.

The actual number of days for which the replication target is storing backups.

Note: Retention on the replication target can be different than that on the source backup system. Retention settings are set individually on each system.
System Capacity Report Summary Total Systems Indicates how many source systems are replicating to this replication target. Total amount of data in gigabytes replicated to the replication target from either all source systems if you have the replication target selected in Navigation, or a single backup system if you have a backup system selected in Navigation.

Replicated (GB)

ReplicationHistoryReport
TheReplicationHistoryreportlistsallthebackupsthathavebeenreplicatedtothe targetduringtheselectedtimeperiod.Whenareplicationtargetisselectedinthe Navigationpane,allreplicationjobsacrossallbackupsourcesystemsare displayed.Selectasinglebackupsystemorclienttoviewonlyitsreplication history.
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Eachrowofthereportmaycontainthefollowinginformation:
Row Client Description The name of the client that has replicated data. If the system is offline, you see a (system offline) message in this field. The ID of the backup that was replicated. The status of the backup job that was replicated. Green indicates a successful backup, yellow indicates a backup completed with warnings, and red indicates a failed backup. Whether the backup was encrypted or not. The date the backup replicated. The time of day the backup replicated. The type of backup that was replicated (Full, Differential, etc.). The logical size in megabytes of the backup that was replicated. This will be larger than the amount of data actual replicated as duplicate blocks of data are not sent across the wire. The physical size in megabytes of the backup that was replicated. The number of files associated with the replication operation.

ID Status

Encrypted Date Time Type

Size (MB)

Replication Size (MB) Files

Additional available columns System Complete Synthesized The name of the system upon which the operation occurred. Whether the operation has completed or not. Indicates if this backup was synthesized on the Unitrends system or if it ran on a client.

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Row Purgeable

Description Whether or not the backup operation is currently eligible for purging. Purging is the process by which space is made available on the system for additional backups. All backups that are not the last of any given type for a client or affected by legal hold are purgeable. What application was backed up (SQL, VMware, etc.). The database or VM name that was backed up. The elapsed time of the operation. The comment associated with the operation. The command associated with the backup operation. This is the actual command that was executed on the client to perform the backup operation. The low level detail associated with the operation.

Application Database Elapsed Comment Command

Output

Replication History Report Summary Total Replications The total number of replication jobs found within the specified date range. A sum of all the physical backup sizes in megabytes.

Total Backup Size on Source (MB) Total Replicated (MB)

A sum of all the logical replication sizes in megabytes.

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RestoresReport
Thisreportdepictsallrestoreoperationsthathaveoccurredoverthespecified timeperiod. Eachrowofthereportmaycontainthefollowinginformation:
Row Client Description The name of the client for which the restore operation occurred. If the system is offline, you see a (system offline) message in this field. The restore operation unique numeric identification. The status of the restore operation. Green indicates a successful restore, yellow indicates a restore completed with warnings, and red indicates a failed restore. Currently active restore operations are represented with an hourglass. The date of the restore operation. The time of the restore operation. This is always Restore in the Restores report. The elapsed time of the restore operation. The number of files associated with the restore operation.

ID Status

Date Time Type Elapsed Files

Additional available columns System The name of the system on which the restore operation occurred. Whether the operation has completed or not. What application was restored (SQL, VMware, etc.). The database or VM name that was restored. The size of the restore operation in megabytes.

Complete Application Database Size (MB)

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Row Comment Command

Description The comment associated with the restore operation. The command associated with the restore operation. This is the actual command that was executed on the client to perform the restore operation. The low level detail associated with the restore operation.

Output

Restores Report Summary Total Restores The total number of restores found within the specified date range. The total number of files restored for all jobs. The average number of files restored across all restore jobs.

Total Files Average Files/Restore

SQLServerReport
ThisreportdepictstheSQLServerbackupsthathaveoccurredoverthe specifiedtimeperiod. Eachrowofthereportmaycontainthefollowinginformation:
Row ID Client Instance Database Type Description The backup operation unique numeric identification. The name of the client which the backup operation protects. The instance of the SQL Server database being protected. The name of the SQL Server database being protected. The type of the backup operation. The type may be SQL Full, SQL differential, or SQL transaction. The date of the backup operation.
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Row Time Last

Description The time of the backup operation. Whether the backup operation was the last one of that type for the client being protected.

Additional available columns System The name of the system upon which the backup operation resides. The status of the backup operation. Green indicates a successful backup, yellow indicates a backup completed with warnings, and red indicates a failed backup. Currently active backup operations are represented with an hourglass. Whether the backup operation has completed or not. Whether the backup operation was encrypted or not. Whether the backup operation is currently eligible for purging. Purging is the process by which space is made available on the system for additional backups. The vaulting/replication status of the backup operation.

Status

Complete Encrypted Purgeable

Sync/Replication Status Elapsed Size (MB) Group Order

The elapsed time of the backup operation. The size of the backup operation. The group of the SQL Server database being protected. The order within the group of the SQL Server database being protected. The comment associated with the backup operation.

Comment

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Row Command

Description The command associated with the backup operation. This is the actual command that was executed on the client to perform the backup operation. The low level detail associated with the backup operation.

Output

SQL Report Summary Total Backups The total number of backups found within the specified date range. The total size of all available backups in megabytes. The average size of all backups in megabytes.

Total Size (MB) Average Size (MB)

ScheduleHistoryReport
Thisreportdisplaysinformationonbackupandarchiveschedules.Eachrowofthe reportmaycontainthefollowinginformation:
Row Schedule Name Status Description The name of the schedule. The status of the schedule. Green indicates all jobs have been successful and red indicates at least one failure has occurred. The application for which the schedule was created. The client for which the schedule was created. The number of backups that exist for the specified date range. The number of failures that exist for the specified date range. The description of the schedule.

Application Client # Backups

# Failures Description

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Row

Description

Additional available columns System # Instances Output The system on which the schedule is located. The number of times the schedule has been run. The raw output of the schedule history.

Schedule History Report Summary Total Schedules Total Backups Total schedules available in the specified time period. The total number of backups that exist within the specified time period. The total number of failures that exist within the specified time period.

Total Failures

SecuresyncReport
Clicking on the Securesync report icon in the list of reports will open a pop-up identical to the Securesync email report sent daily. See SecuresyncReporton page 366 for details.

StorageReport
Thisreportdisplaysallstorageandprotectiondevicesassociatedwithasystem. Eachrowofthereportmaycontainthefollowinginformation:
Row Storage Type Description Internal by default, or a user-defined storage name. The type of storage device. For example, NAS, iSCSI, or internal. The user-defined purpose of the storage, such as Backups, Archiving, Vaulting, or Protect.

Usage

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Row Device

Description Devices associated with the storage. D2DBackups is the default, with anything else being user-defined. The appearance of (Storage) indicates the storage itself. The amount of allocated storage in gigabytes. Whether or not the storage is connected and operational.

Size (GB) Online

Additional available columns System Hostname Port Share Protocol The system to which the storage is allocated. The host where the storage resides if it is not internal. The port the storage uses for network communication. The name of the network share used for storage. The protocol the storage uses for network communication.

Storage Report Summary Total The total number of storage devices.

VaultCapacityReport
Thisreportdepictsthelicensedcapacityassociatedwithavault.Selectthevault intheNavigationpanetoseealistofvaultingsystems.Eachrowofthereportmay containthefollowinginformation:
Row System Description The name of the on-premise backup system whose data replicates to the vault. Whether the system was accessible at the time the report was run. If not accessible, the amount of space used may be reported as zero.

Backup System Accessible?

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Row Used (GB)

Description The amount of storage space used, in gigabytes, on behalf of the system.

Additional available columns Number of Clients The number of clients associated with the system.

To view details about a system, select a row in the report. The Report Entry window displays details about the systems vaulting clients, including client name and amount of capacity used on the vault (GB Used). Vault Capacity Report Summary Total Systems The total number of source backup systems vaulting to the target vault. The total capacity of the vault in gigabytes.

Total Capacity (GB) Total Used (GB)

The capacity used across all DPUs on the vault in gigabytes.

VaultingReport
Thisreportdepictsthevaultingoperationsthathaveoccurredoverthespecified timeperiod.Eachrowofthereportmaycontainthefollowinginformation:
Row Client Description The name of the client that backup operation protects and is also the candidate for vault-based protection. The vaulting operation unique numeric identification. The status of the vaulting operation. Green refers to a successful vaulting operation, red refers to a failed vaulting operation, and an hourglass refers to a vaulting operation currently in progress. Whether the vaulting operation was encrypted or not.

ID Status

Encrypted
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Row Date Time Type

Description The date of the vaulting operation. The time of the vaulting operation. The type of the backup operation that is the candidate for vault-based protection (Master, Differential, etc.). The size of the backup operation that is the candidate for vaulting in megabytes. The number of files associated with the backup operation that is the candidate for vaulting.

Size (MB)

Files

Additional available columns System The name of the on-premise backup system that is the candidate for vault-based protection. Whether the vaulting operation has completed or not. Indicates if the vaulted backup is synthesized (true) or not (false). Whether the backup being protected by the vaulting operation is currently eligible for purging. Purging is the process by which space is made available on the system for additional backups. The application data being vaulted. The SQL or Exchange database being vaulted. The elapsed time of the vaulting operation. The amount of unique blocks of data transferred to the vault in megabytes. The comment associated with the backup operation that is the candidate for vaulting.
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Complete Synthesized

Purgeable

Application Database Elapsed Sync Size (MB)

Comment

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Row Command

Description The command associated with the backup operation that is the candidate for vaulting. This is the actual command that was executed on the client to perform the backup operation. The low level detail associated with the backup operation that is the candidate for vaulting.

Output

VaultingDeduplicationReport
Thisreportdepictsthestatusanddeduplicationratioofvaultingoperations. WhenavaultisselectedintheNavigationpane,allvaultingjobsacrossallbackup sourcesystemsaredisplayed.Selectasinglebackupsystemorclienttoviewonly itsvaultingdeduplicationinformation. Eachrowofthereportmaycontainthefollowinginformation:
Row System Client Status Description The source backup system. The client vaulting data. The status of the vaulting operation. Green refers to a successful vaulting operation, red refers to a failed vaulting operation, and an hourglass refers to a vaulting operation currently in progress. The date the vaulting operation took place. The time of day the vaulting operation took place. The type of backup vaulted (Master, Differential, etc.). The size of the backup that vaulted in megabytes. The ratio of the size of a backup on the source backup system to the size of the data on the vault.

Date Time Type Size (MB) Deduplication Ratio

Additional available columns

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Row ID Complete Application Database Elapsed Deduplication Factor

Description The backup ID of the vaulted job. Indicates whether or not a job has finished vaulting. The application data being vaulted. The SQL or Exchange database being vaulted. The time taken to complete the vaulting operation. The antecedent of the deduplication ratio.

Vaulting Deduplication Report Summary Total Vaulting Operations Total Size on Vault (MB) The total number of vaulting operations found on the vault.

The size that is currently being used by source backup systems on the vault in megabytes.

WindowsVirtualRestoresReport
ThisreportdepictsthehistoryandstatusofallWindowsInstantRecovery(WIR) restoreoperations.
Each row of the report may contain the following information: Row Client ID Status Description The client on which the WIR restore took place. The ID of the WIR restore operation. The status of the WIR restore operation. Green refers to a successful operation, red refers to a failed operation, and an hourglass refers to an operation currently in progress. Indicates the date of the WIR restore took place.
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Row Time Type Elapsed Files

Description Indicates the time of day of the WIR restore. The type of backup that was restored to the WIR partition. The time it took to complete the WIR restore. How many files were part of the WIR restore.

Additional available reports System Complete Application Database Size (MB) Comment Command Output The system on which the WIR restore process took place. Whether or not the restore is complete. The application being restored. The SQL or Exchange database being restored. The size of the restore in megabytes. The comment associated with the restore operation. The command associated with the restore operation. The low level detail associated with the restore operation.

Windows Virtual Restores Report Summary Total Restores How many WIR restore operations occurred in the specified date range. How many files have been restored across all WIR restore operations within the specified date range. How many files are restored on average for each WIR restore operation for the specified date range.

Total files

Average Files/Restore

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Alerts
Thealertsfeatureisapowerfulcommunicationtoolthatallowsyoutomonitor softwareandhardwarefailures.Thestatusofthesystemisupdatedevery15 minutestothevault.Areportconsistingofsystemalertsandthestatusofbackups isissueddaily. Oncethesystemsoftwarehasbeeninstalled,itcontinuouslymonitorsthesystem andcapturesthefollowingalerts:
Alert RAID conditions and failures Description RAID device status of: degraded, verifying, rebuilding, or OK. Communication errors between system and registered and enabled clients. Removal or addition of PCI devices such as an RX9 card. Notifies when the license has expired. Alerts when tasker is not running. Notifies if there are any Workspace errors or errors in the Global Exchange log. Notifies the user if CryptoDaemon is running. Notifies the user if a software update has been made available. Notifies the user if the support contract has expired or is about to expire. The system is near its capacity limit (alerts raised at 70%, 80%, and 90%).

Client connections

PCI card modifications

System Licensing Tasker Continuous Exchange Protection (CEP) CryptoDaemon Software Availability

Support Contract

Licensed Capacity Warnings

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Monitoring
Thissectionexplainssystemtoolsthathelpyoumonitorsystemperformance. Seethefollowingfordetails:

Failuresandwarningsonpage 374 Systemloadonpage 374 Supporttoolboxonpage 375

Failuresandwarnings
Whenviewingbackuphistory,youmightseebackupfailuresorwarnings.Backup failuresindicatethebackupdidnotrun,orthatitranbutfailedtobackupmore thanoneinonethousandfiles.Abackupwarningindicatesthebackupranand completed,backingupmorethan99.9%ofallfiles,butlessthan100%. Whenyouseeabackupfailureorwarning,youshouldinvestigatethereasonfor thebackupstatus.ViewtheBackupsReportfordetailsofafailureorwarning. ClickonabackupintheBackupsReporttoviewinformationregardingthat backup.Thiswindowshowstherawoutputofanyfailureorwarningmessages thatthesystemgenerated.Thesemessagesprovideagoodindicationofwhya backupfailed,orcompletedbuthadwarnings.ViewtheFailuresReportfordetails ofthebackupfailure.

Systemload
Systemloadisusedtomonitorthesystemsloadstatisticsovera24hour,7day, or30dayperiod.SelectSettings>SystemMonitoring>Loadtoviewthesystem load.TheSystemLoadscreendisplaystheloadlevelsinthefollowingthreeareas:
Load Level Ideal Area Description If the system load is primarily in this area, the system load is within guidelines and will result in optimal backup performance. There are times when the load level remains in the ideal area, but occasionally spikes into the warning area. This is normal depending on scheduled backups or other daily operations that take place on the system. However, if the load level remains in the Warning Area for extended periods of time, this is indicative of a high load that could lead to longer backup or vaulting times.

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Load Level Alarm Area

Description The system load can occasionally spike into the alarm area. If this occurs, backup times must be monitored periodically to determine if the load level decreases out of the Alarm Area. If the load remains in the Alarm Area and does not decrease over a period of days or weeks, consider adding an additional system. If a backup system, register some of the clients to a different system and assign their backups to the new system to lessen the load. If a vault, reassign some of the systems to another vault for vaulting. If using the Unitrends Enterprise Backup virtual machine, consider giving the VM additional processors and memory.

Supporttoolbox
Usethesetoolstocheckthesystem.Thisisrecommendedformoreadvanced users.ManyofthesetoolsareusefulwhentroubleshootingwiththeUnitrends Supportteam.SelectSettings>System,Update,andLicensing>SupportToolbox toaccessthesetools.
Tools Active Ports Asset Tag Date and Time Disaster Recovery Log Description All active or listening network ports on the system. The Asset Tag number assigned to the system. The systems display of the current date and time. Details from the latest recovery operation for each system recovered from this vault. This tool will not produce results on a backup system. Information regarding the IDE hard drive, including the hard drives overall health assessment (pass/fail), logged errors, and self-test results.

Disk Alerts for /dev/hda

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Tools Disk Alerts for /dev/sda

Description Information regarding the SATA hard drives, including the brand and model number of the controller.

Note: Additional Disk Alert icons may be

displayed depending on the number of SATA drives present in the system. Disk Alerts for RAID Drives Alerts present for all drives on the RAID controller. This tool is only available on 2U or greater systems. Information regarding disk free space, including file system name, size, space used, space remaining, percent of allocated space used, and name of the mount point. General information about each file system on the system. Information associated with all hardware installed on the system. A history of hosts statistics. The contents contained in the systems host file. To update the hosts file, see Aboutaddingclients onpage 61. The systems Kernel revision, build date, and system architecture. Information regarding the status of the LVM subsystem, including the physical volumes, logical volumes, and volume groups. The maximum amount of client data supported on this platform (if defined).

Disk Free Space

Filesystem Information

Hardware Detected

Host Statistics Hosts File

Kernel Information

LVM Status

Maximum Backup

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Tools Memory Usage

Description Information regarding the status of system memory, including the amount of the memory installed, used, and free. Information regarding the status of modules loaded into the Linux kernel. All current file system mount points on the system. Interface where on-demand iSeries backups are launched using the default profile. For more information, see GettingstartedwithiSeries protectiononpage 641. All open ports on the system. Processes running on the system. A snapshot of the resources being used by each process and details on the number of tasks running, CPU usage, memory usage, and swap space usage. Information regarding details of the systems processors. The controller, date, severity level, and alarm message for RAID alerts on the system. Information about the systems software RAID arrays. A button to enable or disable Samba as needed. The date and time of the last and next Securesync iteration. This option is only useful on systems configured for vaulting.

Modules Loaded

Mountpoints On-Demand iSeries Backup

Open Ports Process Listing Process Resource Usage

Processor Information

RAID Alerts

RAID Software Information

Samba On/Off Securesync Date for Vaulting Systems

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Tools Securesync Report for Vaulting Systems

Description A local system report of Securesync activities. This option is only useful on systems configured for vaulting. The system type, generation, kernel version, system software version, and the date the software was installed. The backup system log. The system services and their status. Uploads system information to Unitrends for use in support cases.

System Information

System Log System Services Upload System Information

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Chapter10 DisasterRecovery
Important!ProceduresinthischapterareforUnitrendssystemsrunningversion 7.0.0andlater.Ifreplicating,boththesourceandtargetsystemsmustberunning 7.0.0orlater.Forsystemsrunningolderversions,seetheLegacyDisaster Recoverychapter. ProtectinganorganizationsdataandITinfrastructurehasneverbeenmore important.ThisdocumentdescribesthestepstheUnitrendscustomerneedsto takewhenplanningandimplementingadisasterrecovery(DR)strategy.This strategyincludesdecisionsthatarebestmadelongbeforeafailureoccurs. Aneffectivedisasterrecoverystrategyconsistsoffouraspects:

Thedecisiontoarchiveorreplicate Preparation Restoringtoaphysicalorvirtualsystem Restoringbackupdatatoclients

Seethefollowingtopicsfordetails:

Archiveorreplicateonpage 380 Preparationonpage 380 Restoringthesystemonpage 382 Scenario1:Restoringabackupsystemonpage 382 Scenario2:Recoveringfromacorruptbackupdeviceonpage 388 Scenario3:RecoveringfromacorruptRAIDonpage 389 Scenario4:Recoveringacorruptinternaldriveonpage 390 Postrecoveryconsiderationsonpage 390 Restoringbackupdatatotheclientsonpage 391
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Archiveorreplicate
Unitrendsoffersdisasterrecoverywithbothonpremisearchivingandoffpremise replication. Choosingwhichtousewillbebasedonyourparticularneeds,butthemost effectivedisasterrecoverystrategywillbeoneinwhichthesechoiceshavebeen madewellinadvance. Archivingisaccomplishedbystoringbackupsonremovablemedia,while replicationinvolvesblockleveldeduplicationofbackupstoanoffsitelocation (alsoreferredtoasthedisasterrecoverysite)inwhichareplicationtargetsystem hasbeenconfigured.Replicationmaybeusedalonefordisasterrecoveryorin conjunctionwitharchiving. SuccessfulrecoveryfromadisasterusingtheUnitrendssolutionrequiresthat replicationand/orarchivinghasbeenpreviouslyconfiguredandimplemented. AUnitrendssystemsmetadata(itssystemstate)isautomaticallybackedupwhen archivingorreplicating.Thismetadataholdsinformationsuchasclientsaddedto thesystem,clientschedules,storageconfiguration,andsystemsettings.Restoring thismetadatarebuildsaUnitrendssystemintheeventofadisaster. Warning:Asystemautomaticallyprotectsitselfbysendingmetadatatoarchive mediaorareplicationtargeteachtimeyourarchiveorreplicate.Youshouldnever manuallybackupaUnitrendssystemitself.

Preparation
Inthecaseofadisasterrecoveryevent,theadministratorwillneedafreshsystem towhichdatamayberestored.Dependingonthebusinessimpactsofbeingdown intheeventofatruedisaster,endusersmaychooseto:

RelyontheirPlatinummaintenancecontracttodeliverareplacementsystem
totheirdisasterrecoverysite(shippednextbusinessday)

PurchaseareplacementchassisatthetimeofthedisasterunderSilverand
Goldmaintenancecontractsandwait2weeks(Silver)or35businessdays (Gold)fordeliveryofanewsystemtotheirdisasterrecoverysite Purchaseastandby,sparesystemchassisfromUnitrendstohaveonsiteintheir disasterrecoverycenterfortheultimaterecoveryscenario. ForUEBsystemsonly,performDRtoaNAS. Forreplicatingsystems,performhot/hotrestorefromthereplicationtargetto anew,directlyattachedsystem.ThenewsystemcanthenbeshippedtotheDR site.
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Next,toprepareyourdisasterrecoverystrategy,keepthefollowinginmind:

Archivedataatregularintervalsandstoredisksinasafelocation.(Archiveto
diskisnotavailableforSFFRecoveryOS). Replicatedatadirectlytoanoffsitesystematregularintervals. Step1:Acompletedisasterrecoverystrategymustincludearecordofcertain information.Youwillneedthisinformationtorestoreprotectedsystemsinthe eventofdisaster.OncetheUnitrendssystemhasbeenconfiguredandthe appropriateclientsregistered,thefollowinginformationshouldberecordedsoit canbeaccessedintheeventofasystemfailure. Asset#:__________________________________________ SoftwareSerial#:__________________________________ UserString:_______________________________________ FeatureString_____________________________________ LicenseKey:_______________________________________ Note:LicenseinformationcanbefoundbyaccessingSettings>System,Updates, andLicensing>Licensethroughtheadministratorinterface. Step2:Decidewhetherbackupswillbearchivedorreplicated. Step3:SetuptheUnitrendssystemforreplication,archiving,orboth.Depending onthetypeofprotectionyousettleon,seetheArchivingorReplication chaptersformoreinformation. Step4:Determinewhichclientswillbeprotected.Thestepsforregisteringclients arecoveredinAboutaddingclientsonpage 61. Step5:Createbaremetalmediaforeachoftheregisteredclients.Itistypically recommendedthateveryclienthaveacrashrecoverymediacreatedassoonasit issetup,andthenbaremetalbackupsshouldbeperformedonamonthlybasis, or,whenevermajorhardwareorsoftwarechangesaremadetotheclient.For detailedinformationonthisprocedure,seetheBareMetalProtectionOverview chapter. Step6:Createschedulesforrunningyourdesiredbackups.GototheBackups chapterforinstructionsonsettingupbackupschedules.

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Restoringthesystem
Weallhopeitneverhappens,butifitdoes,theabovepreparationwillleaveyou inthebestpossibleposition.ThisnextpartoftheDisasterRecoverystrategy involvestheactualrecovery.Thisistheinformationyouwillneedtokeepinmind ifyoufindyourselfhavingtorestoreyourprotectedsystems. Thefollowingsectionsprovidedisasterrecoveryinstructionsforspecific scenarios: Scenario1:Restoringabackupsystem Scenario2:Recoveringfromacorruptbackupdevice Scenario3:RecoveringfromacorruptRAID Scenario4:Recoveringacorruptinternaldrive

Scenario1:Restoringabackupsystem
Thefollowingarerequiredwhenrestoringabackupsystem: Unitrendsversion7.0.0orlater. Afreshsystemtorestoretomustbeavailable.Thiscaneitherbeaneworare imagedsystem.Ifyouneedtoreimageasystemforthisprocess,contactyour authorizedUnitrendspartnerorUnitrendsSupportforadditionaldetails beforeproceeding. ThenewsystemmustbeconfiguredasdescribedinConfiguringthenewly imagedsystemonpage 383beforeyoustarttheDRprocedure. Thenewbackupsystemmusthaveaminimumof128GBofstoragespace availableandatleastasmuchstoragespaceastheoriginalsystem.Ifrestoring toaUEBsystem,youllneedtoaddstoragebeforeperformingDR. Youmusthaveareplicatedbackuporarchivefromwhichtorestore. AdditionalDRconsiderationsarelistedhere.Youwillbeaskedtomakechoices duringtheDRprocess.ItisbesttoconsideryouroptionsbeforeyoustarttheDR procedure.

Boththeoriginalsystembeingrestoredandthenewsystemmustberunning

Thenewbackupsystemcanbesetupwithadditionalstoragedevicesthatwill
houserestoredbackups.Thishastobedonepriortotherestoreprocess. DuringDRyouwillchoosewhethertoretainthestoragedevicesonthenew systemorrestoredevicesfromtheoriginalsystem.SeeSelectingstorage devicesduringDRbelowfordetails.

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 Ifencryptionisconfiguredontheoriginalsystem,youwillresetencryptionon
thenewsystemaftersystemmetadatahasbeenrestored.Todothis,youmust knowtheoriginalsystemsencryptionpassphrase.

SelectingstoragedevicesduringDR
DuringtheDRsetup,youwillbeaskedwhethertoretainstoragedevicesonthe newsystemorrestorestoragedevicesfromtheoriginalsystem.Differencesare describedhere.

Restoreusingstoragedevicesonthenewsystem
Storageconfigurationofthenewsystemisretainedaftersystemmetadatarestore completes.Schedulesfromtheoriginalsystemareupdatedtousethedefault deviceonthenewsystem. Example: Originalsystem:2backupdevices,D2DBackupsandNewBackups.Backupsfor Client1gotoNewBackups. Newsystem:2backupdevices,D2DBackupsandMoreBackups. AfterrestorethenewsystemstillcontainsdevicesD2DBackupsandMoreBackups. SincetheoriginalNewBackupsdevicedoesnotexist,thescheduleforClient1is updatedsothatitsbackupsgotothedefaultdevice,D2DBackups.

Restoreusingstoragedevicesfromtheoriginalsystem
Storageconfigurationoftheoriginalsystemisrestored.Schedulesfromthe originalsystemusetheoriginalconfiguration. Inourexampleabove,backupsforClient1continuetogototheNewBackups device.

Configuringthenewlyimagedsystem
Preparethenewsystemasdescribedhere. Toconfigurethenewsystem 1 ConfigureafreshlyimagedsystemontothenetworkwithanIPthatdoesnot matchthatofthesystemtorestore.

Forphysicalsystems,followtheprocedureInitialconfigurationofUnitrends
systemsonpage 43.
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 ForUEBsystems,followtheproceduresinoneofthefollowing:
http://www.unitrends.com/documents/unitrendsenterprisebackup vmware.pdf http://www.unitrends.com/documents/unitrendsenterprisebackup hyperv.pdf 2 Verifythatatleast128GBofstoragespaceisavailableonthenewlyimagedsystem andthatspaceonthenewsystemisequaltoorgreaterthanthatofthesystemto restore. IfrestoringtoUEB,youneedtoaddstoragetothenewsystemasdescribedin Aboutexpandingstorageonpage 57. 3 ConfigurethefollowingUnitrendssystemsettingsasdescribedinCompletethe configurationonpage 46:

Systemdateandtime. HostnameEnterauniquehostnameforthenewsystem.Donotusethe
hostnameoftheoriginalsystem.Thishostnamewillbeoverwrittenwiththat oftheoriginalsystemduringtheDRprocess. InstallationtypeSelecttheinstallationtypethatmatchesthatofthesystem youwillrestore. ExpandStorageClickonlyifyouarerestoringtoaUEBsystemandhaveadded storagetotheVM.SkipthisstepifrestoringtoaphysicalRecoverySeries system. RetentionSelectthedesiredbalanceretention/backupperformancesetting. YoudonotneedtoconfigureotherSetupWizarditems(suchasaddingclients andusers)sincethesewillbesettomatchtheoriginalsystemduringtheDR process. Continuetooneofthefollowingprocedurestorestorethesystem:

Systemrestorefromthereplicationtargetbelow Systemrestorefromarchiveonpage 386

Systemrestorefromthereplicationtarget
OnceyouhaveconfiguredthenewsystemasdescribedinConfiguringthenewly imagedsystemabove,usethisproceduretorestorethebackupsystemfroma replicatedbackup.

Onthereplicationtarget
1 SelectthetargetintheNavigationpane(brownvaulticon)andclickRestore.

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2 3

OntheVaultRestorepage,selectthesourcefromtheRestoreaSystem(Perform DR)list. ClickAddNewTargetandenterthefollowingforthefreshlyimagedsystem:

4 5 6

Hostname IPAddress QualifiedName AliasNameifdesired(thisisoptional) ClickConfirmintheTargetSystemnamearea.Anentryisaddedtothetargets hostfileforthenewlyimagedsystem. OntheVaultRestorepage,selectthenewsystemfromtheTargetSystemName list. ClickPrepareTargetSystem.Thesystemmetadatabackupissenttothenew systemandalistofclientsdisplaysbelow. Note:ChecktheReplicationDashboardtobesurethesystemmetadatabackupis replicating.IftherearejobsaheadofitinthePendingOperationsqueue,remove themwiththeAdditemstotheendofthequeueoptionasdescribedinTo removeapendingjobfromthequeueonpage 294.

Onthenewlyimagedsystem
7 8 9 ClicktheGeariconbelowtheNavigationpane,checkShowSystemClient,and clickConfirm. SelectthesystemclientintheNavigationpane(belowthebluesystemicon)and clickStatus. OntheBackup:Last7Daystab,clicktheSystemMetadatabackupthatwasjust senttothesystem.

10 OntheBackupInformationpage,clickRestoreSystemMetadata. 11 Selectthestorageconfigurationtousefortherestore.

ClickYestousestoragedevicesconfiguredonthenewsystem. ClickNotousestoragedevicesconfiguredontheoldsystem. Formoreinformation,seeSelectingstoragedevicesduringDRonpage 383.

12 Whentheconfirmationmessagedisplays,checktheIunderstand...boxandclick ConfirmtocontinuewiththeDRandrestoresystemmetadata. 13 Amessagedisplaysindicatingsystemmetadatahasbeenrestored.

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14 Ifencryptionwasconfiguredontheoriginalsystem,resettheencryptionstateon thenewsystem: Note:Thisresetmustbeperformedaftersystemmetadatahasbeenrestored.

SelectSettings>SystemMonitoring>Encryption. TurnencryptionoffandConfirm. Turnencryptionbackon,entertheencryptionpassphrase,andclickConfirm.

15 ReturntothereplicationtargettocontinuetheDRprocedure.

Onthereplicationtarget
16 ClickOkaytoclosetherestoremetadatamessage. 17 ClickSelectTargetDevice. 18 Inthegridbelow,checkboxestoselectclientstorestore. alreadybeenrestored. Ifyouchosetorestorestoragefromthenewsystem,specifythedeviceto whichbackupswillberestoredforeachclientselected. Note:Thedeviceselectedhereisforthisrestoreonly.DuringDR,schedulesare updatedsothatthedefaultD2DBackupsdeviceisused.Scheduledbackupsforthe clientwillbestoredontheD2DBackups.Tochangethis,applyanoptiontothe scheduleonceDRiscomplete. 19 ClickConfirm. 20 Amessagedisplaysindicatingthatbackupshavebeenaddedtothereplication queue.ClickOkay. 21 MonitorreplicationbyselectingReplication>Dashboard.Fordetails,see Workingwiththereplicationdashboardonpage 283 22 Oncebackupshavereplicated,restoreclients.SeeRestoringbackupdatatothe clientsonpage 391 23 Afterallsystemshavebeenrestored,configurethenewsystemforreplicationas describedinReplicationsetuponpage 251.Foradditionalconsiderations,see Postrecoveryconsiderationsonpage 390.

YoudonotneedtoselecttheoriginalUnitrendssystemasitsmetadatahas

Systemrestorefromarchive
OnceyouhaveconfiguredthenewsystemasdescribedinConfiguringthenewly imagedsystemonpage 383,usethisproceduretorestorethebackupsystem fromarchive.
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Attacharchivemediatothenewsystem.

Ifrestoringfromadiskortapedevice,attachthedevicetothenewsystem.For
UEBsystems,attachtotheESXorHyperVhostmachineandconfigurethe deviceforaccessbytheUEBVMwithinthehypervisorinterface. Ifrestoringfromexternalarchivestorage(NASorSAN),configurethisstorage onthenewsystem.SeeToaddarchivestorageonpage 96. IfrestoringaUEBarchivefromvirtualdisk,configurethisstorageonthenew system.SeeToaddarchivestorageonpage 96andfollowinstructionsfor AddedDisk. Onthenewsystem,selectthebluesystemiconintheNavigationpaneandclick Restore. OntheSystemRestorepage,selectthenewsystemfromtheRestoreaSystem (PerformDR)list. ClickthearrowstoScanforArchiveMedia. SelectthearchivemediaintheSelectMedialist. Selectthestorageconfigurationtousefortherestore.

2 3 4 5 6

ClickYestousestoragedevicesconfiguredonthenewsystem. ClickNotousestoragedevicesconfiguredontheoldsystem. Formoreinformation,seeSelectingstoragedevicesduringDRonpage 383.

7 8 Whentheconfirmationmessagedisplays,checktheIunderstand...boxandclick ConfirmtocontinuewiththeDRandrestoresystemmetadata. Amessagedisplaysindicatingsystemmetadatahasbeenrestored.Clickoneofthe following:

ClickYestocontinuerestoringarchivesforprotectedclients. ClickNotoexitDRandunmountthearchivemedia.
9 Anencryptionmessagedisplays.Ifencryptionwasconfiguredontheoriginal system,resettheencryptionstateinanewbrowserwindow: Note:Thisresetmustbeperformedaftersystemmetadataisrestored. Logintothenewsystemusingadifferentbrowserwindow. SelectSettings>SystemMonitoring>Encryption. TurnencryptionoffandConfirm. Turnencryptionbackon,entertheencryptionpassphrase,andclickConfirm. ReturntotheDRprocedureintheoriginalbrowserwindow. 10 ClickOkaytoclosetheencryptionmessageandcontinue. 11 ClickSelectTargetDevice.

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12 Inthegridbelow,checkboxestoselectclientstorestore. Ifyouchosetorestorestoragefromthenewsystem,specifythedevicetowhich backupswillberestoredforeachclientselected. Note:Thedeviceselectedhereisforthisrestoreonly.DuringDR,schedulesare updatedsothatthedefaultD2DBackupsdeviceisused.Scheduledbackupsforthe clientwillbestoredonD2DBackups.Tochangethis,applyanoptiontothe scheduleonceDRiscomplete. 13 ClickConfirm,thenYestoindicatethatyouwishtooverwritetheselectedclients backups. 14 AmessagedisplaysindicatingthatDRhasstarted.ClickOkay. 15 MonitortheDRjob.ClickStatus,thenclickthePresentblindonthesideofthe Statuspage.TheDRjobdisplaysinthegridasanArchiveRestore. 16 WhentheArchiveRestorejobcompletes,itsstatuschangestosuccessful.Clickthe refresharrowsbelowtheNavigationpanetoreloadthesystem.Restoredclients anddatadisplayinthesystem. 17 Restoreclientsasnecessary.SeeRestoringbackupdatatotheclientson page 391 18 Afterallsystemshavebeenrestored,seePostrecoveryconsiderationson page 390foradditionaltasksyoumayneedtoperforminyourenvironment.

Scenario2:Recoveringfromacorruptbackupdevice
Thefollowingstepsdescribetherecommendedapproachforrecoveringasystem fromacorruptedbackupdevice.Examiningthesystemlogstodeterminedisk failure:
/var/log/messages

or
/var/log/syslog

Intheeventofasinglediskfailure: 1 Determinethefaileddiskdrivebyexecutingtheappropriatediskcontroller commandorbylaunchingthediskcontrollertools(thiscanalsobeperformedin BIOS):

tw_cli info <controller> [3ware-based systems]

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or
cat /proc/mdstat [for desktops and 1U systems]

Insertthenewdiskdrive.Ideally,thenewdriveshouldbethesamesize,type,and modelastheoriginaldrive. Oncethenewdriveisinserted,therebuildprocessshouldbeginautomatically.If itdoesnot,usethe3wareutility(forrackmountunits),ortherebuild_diskscript (desktopsand1Usystems)toaddthedriveandlaunchtherebuildprocess. Whenthenewdevicehasbeenrebuiltsuccessfully,itisreadyforuse.

Scenario3:RecoveringfromacorruptRAID
Thefollowingstepsdescribetherecommendedapproachforrecoveringasystem fromacorruptedRAID.Examinethesystemlogs(/var/log/messagesor /var/log/syslog)todetermineifthedisksonthediskcontrollerarefailing.Ifthe failingdisksarelocatedonacontrollerthatisfailing,installingnewdisksonthe failingcontrollerwillnotsolvetheproblem. ThisscenarioassumesthatthecorruptedRAIDisaresultofmultiplefaileddisks: 1 Determinethefaileddisksbyexecutingtheappropriatediskcontrollercommands orbylaunchingthe3Wareutility(thiscanalsobeperformedinBIOS):
tw_cli info <controller>[for3warebasedsystems]

or
cat /proc/mdstat[desktopsand1Usystems]

Insertthenewdiskdrives.Ideally,thenewdisksshouldbethesamesize,typeand modelastheoriginaldisks. Oncethenewdiskshavebeeninserted,therebuildprocessshouldbegin automatically.Ifitdoesnot,usethe3Wareutility(forrackmountunits),orthe rebuild_diskscript(desktopsand1Usystems)toaddthedrivesandlaunchthe rebuildprocess.

Whenthenewdevicehasbeenrebuiltsuccessfully,createanewUnitrends Postgresdatabasewiththefollowingcommand:
/usr/bp/bin/setup_postgresql.sh create

Performdisasterrecoveryfromreplicationtargetorarchive.(SeeSystemrestore fromthereplicationtargetonpage 384andSystemrestorefromarchiveon page 386forinstructions).

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Ifapplicable,applythemanualstepsfollowingDisasterRecovery(seePost recoveryconsiderationsonpage 390fordetails).

Scenario4:Recoveringacorruptinternaldrive
Thefollowingstepsdescribetherecommendedapproachforrecoveringthe systemrootdriveonaRecovery720orRecovery730. 1 2 3 Todeterminewhichinternaldrivefailed,viewthealertsonthestatuswindowof theAdministratorinterface.Youmayalsoviewthecontentsof/proc/mdstat. Ifthedriveisoffline,bringthedriveonlineandrunthescript
/usr/bp/bin/rebuild_disk

Ifthedriveiscorrupt,insertanewdiskdrive.Thenewdiskdrivemustbethesame sizeastheoriginaldiskdrive. Oncethenewdiskdrivehasbeeninserted,therebuildprocessshouldbegin automatically.Ifitdoesnot,usethe/usr/bp/bin/rebuild_diskscripttoformatthe newdrive.

Postrecoveryconsiderations
Thesystemsconfigurationinformationwillberecoveredwhenthesystemstate datahasbeenrestored.However,dependingonthesetup,youmayneedto performthefollowinginordertocompletethedisasterrecoveryoperation.

Ifrequired,reconfigurethenetworkwiththenewIPaddress.Onthe
administratorinterfacegotoSettings>Clients,Networking,andNotifications >Networks>Ethernet(eth0).EnterthenewIPaddressandgatewayas required.SelectConfirm. Ifrequired,changethehostnameviatheadministratorinterface. Makesurereplicationisturnedoffifchangingthehostname. Reconfigurethesystemforsynchronizationviatheadministratorinterface. Becausesynchronizationisdisabledduringtherestoreprocess,ensurethatthe systemissettoreplicate.OntheadministratorinterfacegotoReplication> ReplicationAttributes>ConnectionOptionsandProcessControl>Resume Replication. IfMicrosoftExchangeCEPbackupshavebeenrestored,changethelogin informationfortheworkspace.Modificationstotheworkspacecanbe performedviatheExchangeWebAdminapplication.

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 ChangeownerandgroupofExchangeworkspaceonsambasharetonobody.
Usethefollowingcommandforthis: chownR<owner>:<group><workspace_path> Example:chownRnobody:nobody<workspace_path> Alsochangethepermissionsto777.

Ifbondingwasinuseitwillneedtobereconfiguredaftertherestoreprocessis
completedbecauseitdoesNOTgetrestored. Oncethesystemhasbeenrestored,individualclientscanberestoredusingthe administratorinterface.Seethenextsectionfordetailsonrestoringindividual clients.

Restoringbackupdatatotheclients
Nowthatthebackupsystemhasbeenrestored,restoringtheclientscanbegin. Backupsshouldberestoredinthefollowingorder: 1 2 3 Baremetalbackups Filelevelbackups(masters,differentialsorincrementals) Applicationbackups

Baremetalbasicsteps
1 2 3 4 Boottheclientfromthebaremetalmedia. Restorethebaremetalbackuptotheclient.SeetheBareMetalProtection Overviewchapterfordetailedinstructions. Reboottheclient. Restoretothelatestavailablerestorepoint(seeTorestorefrombackupon page 323).Thisrestoresthelastmasterandanysubsequentincrementalor differentialbackups.

Filelevelandapplicationrestorebasicsteps
Tobegintherestoreprocess,logintothesystemsadministratorinterfaceand selecttheappropriateclientfromtheNavigationpane: 1 2 WiththeclientselectedintheNavigationpane,clickRestore. IntheRestorepane,selectthedatefromwhichthebackupwillberestoredby clickingontheappropriatedateintheRecoveryPointDaycalendar.
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Selecttheappropriatetimeofdayfromwhichtorestoreabackup.Theselection ofthistimecanbemadefromeithertheavailablelistoftimesintheRecovery PointTimestableorbysimplyclickingonavailablewedgesoftimethatappearon the24hourcircle. Thecommandbuttonforthisoperationchangesdependingonthetypeofrestore. Forfilelevelrestores(asdepictedintheaboveexample)theuserwillclickthe Restoretoinitiatetherestoreprocess.ForVMbackupstheuserwillclickRestore Files,andRestoreItemsforExchangebackups. IntheRestorefromBackupofClientpane,selectindividualfilesandapplications toberestored,orplaceacheckmarkbytheclientitselftoperformafullrestore. Ifdesired,changetheFileExclusionoptionsortheAdvancedExecutionbyclicking onthelinksatthebottomofthepane.Otherwise,clickonRestore. Note:Formoreinformationonconfiguringtheseoptions,seetheRestorefile exclusionoptionsonpage 325andAdvancedexecutionoptionsforrestoreon page 325. TheRestoreProgressbarwilldisplaythestatusoftherestoreandwillindicate whenitiscomplete.

5 6

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Chapter11 LegacyDisasterRecovery
Important!ProceduresinthischapterareforUnitrendssystemsrunningpre7.0.0 versions.Forsystemsrunningversion7.0.0andlater,seetheDisasterRecovery chapter. ProtectinganorganizationsdataandITinfrastructurehasneverbeenmore important.ThisdocumentdescribesthestepstheUnitrendscustomerneedsto takewhenplanningandimplementingadisasterrecoverystrategy.Thisstrategy includesdecisionsthatarebestmadelongbeforeafailureoccurs. Aneffectivedisasterrecoverystrategyconsistsoffouraspects:

1 2 3 4

Thedecisiontoarchiveorvault Preparation Restoringtoaphysicalorvirtualsystem Restoringbackupdatatoclients Seethefollowingtopicsfordetails:

Archiveorvaultonpage 394 Preparationonpage 394 Restoringthesystemonpage 396 Scenario1:Restoringabackupsystemonpage 396 Scenario2:Recoveringfromacorruptbackupdeviceonpage 397 Scenario3:RecoveringfromacorruptRAIDonpage 398 Scenario4:Recoveringacorruptinternaldriveonpage 399 Additionalrequirementsforrestoringtoavirtualsystemonpage 399 Storagesetuponpage 399 Disasterrecoveryfromvaultonpage 400
393

Automaticdisasterrecoveryfromvaultonpage 401 Disasterrecoveryfromarchiveonpage 403 Postrecoveryconsiderationsonpage 404 Restoringbackupdatatotheclientsonpage 405

Archiveorvault
Unitrendsoffersdisasterrecoverywithbothonpremisearchivingandoffpremise electronicvaulting. Choosingwhichtousewillbebasedonyourparticularneeds,butthemost effectivedisasterrecoverystrategywillbeoneinwhichthesechoiceshavebeen madewellinadvance. Archivingisaccomplishedbystoringbackupsonremovablemedia,whilevaulting involvesblocklevel,inflightdeduplicationofbackupstoanoffsitelocation(also referredtoasthedisasterrecoverysite)inwhichavaulthasbeenconfigured. Vaultingmaybeusedalonefordisasterrecoveryorinconjunctionwitharchiving. ArchivingonsitetoaUnitrendssystemoffersafullerlevelofretention,while vaultingmayprovideahigherlevelofreliability,sincethedataistransmittedtoa locationthatisgeographicallydistanttothedisaster. SuccessfulrecoveryfromadisasterusingUnitrendssystemsolutionrequiresthat vaultingand/orarchivinghasbeenpreviouslyconfiguredandimplemented. AUnitrendssystemssystemstateisautomaticallybackedupwhenarchivingor vaulting.Thesystemstateholdsinformationsuchasclientsaddedtothesystem, clientschedules,storageconfiguration,andsystemsettings.Restoringthesystem staterebuildsaUnitrendssystemintheeventofadisaster. Warning:Asystemautomaticallyprotectsitselfbysendingitssystemstateto archivemediaoravaulteachtimeyourarchiveorvault.Youshouldnever manuallybackupaUnitrendssystemitself.

Preparation
Inthecaseofadisasterrecoveryevent,theadministratorwillneedafreshsystem towhichdatamayberestored.Dependingonthebusinessimpactsofbeingdown intheeventofatruedisaster,endusersmaychooseto:

RelyontheirPlatinummaintenancecontracttodeliverareplacementsystem
totheirdisasterrecoverysite(shippednextbusinessday)
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 PurchaseareplacementchassisatthetimeofthedisasterunderSilverand
Goldmaintenancecontractsandwait2weeks(Silver)or35businessdays (Gold)fordeliveryofanewsystemtotheirdisasterrecoverysite Purchaseastandby,sparesystemchassisfromUnitrendstohaveonsiteintheir disasterrecoverycenterfortheultimaterecoveryscenario. Next,toprepareyourdisasterrecoverystrategy,keepthefollowinginmind:

Archivedataatregularintervalsandstoredisksinasafelocation.(Archiveto
diskisnotavailableforSFFRecoveryOS). Vaultdatadirectlytoanoffsitesystematregularintervals. Step1:Acompletedisasterrecoverystrategymustincludearecordofcertain information.Youwillneedthisinformationtorestoreprotectedsystemsinthe eventofdisaster.OncetheUnitrendssystemhasbeenconfiguredandthe appropriateclientsregistered,thefollowinginformationshouldberecordedand insuchawayitcanbeaccessedintheeventofasystemfailure. Asset#:__________________________________________ SoftwareSerial#:__________________________________ UserString:_______________________________________ FeatureString_____________________________________ LicenseKey:_______________________________________ Note:LicenseinformationcanbefoundbyaccessingSettings>System,Updates, andLicensing>Licensethroughtheadministratorinterface. Step2:Decidewhetherbackupswillbearchivedorvaulted. Step3:SettinguptheUnitrendssystemforeithervaultingorarchiving.Depending onthetypeofprotectionyousettleon,seetheArchivingorLegacyVaulting chaptersformoreinformation. Step4:Determinewhichclientswillbeprotected.Thestepsforregisteringclients arecoveredintheAboutaddingclientsonpage 61. Step5:Thecreationofbaremetalmediaforeachoftheregisteredclients.Itis typicallyrecommendedthateveryclienthaveacrashrecoverymediacreatedas soonasitissetup,andthenbaremetalbackupsshouldbeperformonamonthly basis,or,whenevermajorhardwareorsoftwarechangesaremadetotheclient. Fordetailedinformationonthisprocedure,seetheBareMetalProtection Overviewchapter. Step6:Createschedulesforrunningyourdesiredbackups.GototheBackups chapterforinstructionsonsettingupbackupschedules.
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Restoringthesystem
Weallhopeitneverhappens,butifitdoes,theabovepreparationwillleaveyou inthebestpossibleposition.ThisnextpartoftheDisasterRecoverystrategy involvestheactualrecovery.Thisistheinformationyouwillneedtokeepinmind ifyoufindyourselfhavingtorestoreyourprotectedsystems. Thefollowingsectionsprovidedisasterrecoveryinstructionsforspecific scenarios: Scenario1:Restoringabackupsystem Scenario2:Recoveringfromacorruptbackupdevice Scenario3:RecoveringfromacorruptRAID Scenario4:Recoveringacorruptinternaldrive

Scenario1:Restoringabackupsystem
Thefollowingrequirementsareapplicablewhetheryouarerestoringtoaphysical orvirtualsystem.Additionalrequirementsforrestoringtoavirtualsystemfollow thissection. Theoriginalsystembeingrestoredcanberunninganypreviousversionof Unitrendssoftware.Itispossibletorestoretoasystemolderthanversion6.0.0 fromav6.0.0Vault.However,theversionofthenewbackupsystemhastobeof asameornewerversionthantheoriginalsystem. Afreshsystemtorestoreto.Thiscaneitherbeaneworareimagedsystem.Ifyou needtoreimageasystemforthisprocess,contactyourauthorizedUnitrends partnerorUnitrendsSupportforadditionaldetailsbeforeproceeding. Itisrecommendedthatthenewsystemisassignedthesamehostnameasthe originalsystem. Whenperformingdisasterrecoveryfromanexternalstorage,likeSAN/NASoran internaldatastorethatwaspreviouslyconfiguredasanarchivedevice,thesame storageshouldbeaddedtothesystembyusingtheStorageConfiguration(by navigatingtoSettings>StorageandRetention>Storage).Thepurposeofthe storageshouldbesetasArchive. Important!Ifastoragedevicewillbesetuponthenewsystem,itmustbedone priortotherestoreprocess.

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Disasterrecovery(Settings>Vaulting>SystemRestore)shouldbestartedby:

Selectingthevaultinthenavigationpaneifrestoringfromavault Selectingthesysteminthenavigationpaneifrestoringfromanarchivemedia
Thetargetsystemcanbesetupwithadditionalstoragedevicesthatwillhouse restoredbackups.Thishastobedonepriortotherestoreprocess.SeeStorage setuponpage 399fordetails. Whenusingexternalstorageoralternatestorage,thetargetsystemmustgrant managementprivilegestothevaultby: 1 2 3 Loggingintotheadministratorinterfaceofthetargetsystem NavigatingtoSettings>Vaulting>VaultManagement ClickingonAllowRemoteManagementonlowerleftsideofthewindow. Whenrestoringfromavault,itisrecommendedthatthetargetsystemandthe vaultbeplacedonanisolatednetwork.Thiswillhelptoensuretheintegrityofthe systemduringtherestoreprocess.Foroptimalresults,itisrecommendedtouse acrossovercabletoconnectthetargetsystemtothevault.

Scenario2:Recoveringfromacorruptbackupdevice
Thefollowingstepsdescribetherecommendedapproachforrecoveringasystem fromacorruptedbackupdevice.Examiningthesystemlogstodeterminedisk failure:
/var/log/messages

or
/var/log/syslog

Intheeventofasinglediskfailure: 1 Determinethefaileddiskdrivebyexecutingtheappropriatediskcontroller commandorbylaunchingthediskcontrollertools(thiscanalsobeperformedin BIOS):

tw_cli info <controller> [3ware-based systems]

or
cat /proc/mdstat [for desktops and 1U systems]

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Insertthenewdiskdrive.Ideally,thenewdriveshouldbethesamesize,typeand modelastheoriginaldrive. Oncethenewdriveisinserted,therebuildprocessshouldbeginautomatically.If itdoesnot,usethe3wareutility(forrackmountunits),ortherebuild_diskscript (desktopsand1Usystems)toaddthedriveandlaunchtherebuildprocess. Whenthenewdevicehasbeenrebuiltsuccessfully,itisreadyforuse.

Scenario3:RecoveringfromacorruptRAID
Thefollowingstepsdescribetherecommendedapproachforrecoveringasystem fromacorruptedRAID.Examinethesystemlogs(/var/log/messagesor /var/log/syslog)todetermineifthedisksonthediskcontrollerarefailing.Ifthe failingdisksarelocatedonacontrollerthatisfailing,installingnewdisksonthe failingcontrollerwillnotsolvetheproblem. ThisscenarioassumesthatthecorruptedRAIDisaresultofmultiplefaileddisks: 1 Determinethefaileddisksbyexecutingtheappropriatediskcontrollercommands orbylaunchingthe3Wareutility(thiscanalsobeperformedinBIOS):
tw_cli info <controller>[for3warebasedsystems]

or
cat /proc/mdstat[desktopsand1Usystems]

Insertthenewdiskdrives.Ideally,thenewdisksshouldbethesamesize,typeand modelastheoriginaldisks. Oncethenewdiskshavebeeninserted,therebuildprocessshouldbegin automatically.Ifitdoesnot,usethe3Wareutility(forrackmountunits),orthe rebuild_diskscript(desktopsand1Usystems)toaddthedrivesandlaunchthe rebuildprocess.

Whenthenewdevicehasbeenrebuiltsuccessfully,createanewUnitrends Postgresdatabasewiththefollowingcommand:
/usr/bp/bin/setup_postgresql.sh create

4 5

Performdisasterrecoveryfromvaultorarchive.(Seepage 400and page 403Disasterrecoveryfromarchiveforinstructions). Ifapplicable,applythemanualstepsfollowingDisasterRecovery(seePost recoveryconsiderationsonpage 404fordetails).

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Scenario4:Recoveringacorruptinternaldrive
Thefollowingstepsdescribetherecommendedapproachforrecoveringthe systemrootdriveonaRecovery720orRecovery730. 1 2 3 Todeterminewhichinternaldrivefailed,viewthealertsonthestatuswindowof theAdministratorinterface.Youmayalsoviewthecontentsof/proc/mdstat. Ifthedriveisoffline,bringthedriveonlineandrunthescript
/usr/bp/bin/rebuild_disk

Ifthedriveiscorrupt,insertanewdiskdrive.Thenewdiskdrivemustbethesame sizeastheoriginaldiskdrive. Oncethenewdiskdrivehasbeeninserted,therebuildprocessshouldbegin automatically.Ifitdoesnot,usethe/usr/bp/bin/rebuild_diskscripttoformatthe newdrive.

Additionalrequirementsforrestoringtoavirtualsystem
Disasterrecoverytoavirtualsystemfromavaultorarchivemediarequiresall systemstoberunningversion6.0.0(orhigher)ofUnitrendssoftware. Whenrestoringtoavirtualsystemortoanewstoragedeviceonthetarget,the storagedevicemustbesetuppriortotherestorationprocess. Whenrestoringfromavault,thetargetsystemshouldgrantmanagement privilegestothevault.Todoso,logintotheadministratorinterfaceofthetarget system,navigatetoSettings>Vaulting>VaultManagement.ClickonAllow RemoteManagementattheleftbottom.

Storagesetup
Whenrestoringtoavirtualsystem,suchasUnitrendsEnterpriseBackup,itis requiredtobeconfiguredwithstoragedevicestowhichdatawouldberestored. Backupdevicesshouldbecreatedonthetargetsystempriortotherestore. StoragecanbeinternaldatastoresorexternalstorageslikeSAN(connectedvia ISCSIorfiberchannel)orNAS. Therecoveryprocesswillnotattempttoconnecttoanystorage,therefore,make theconnectionpriortobeginningtherestore.Dependingontheamountofdata thathastoberestoredtothesystem,thesetupcouldvary.Inallcases,ifstorage
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isdirectlyaddedtothevirtualsystemitcannotbepackagedintoanOpen VirtualizationFormat(OVF),thereforeexternalstorageneedstobeaddedasa datastoretotheESXserverhostingthevirtualsystem. Next,avirtualdiskmustbeaddedtothevirtualsystemusingthedesignationof AddedInternal.SetthepurposetoBackupsbyclickingonSettings>Storageand Retention>Storage. Thefollowingscenariosarepossible,dependingonthesizeofvaulteddata:

Scenario Data less than 2TB Description One virtual disk needs to be created on the data store housing the external storage. Appropriate number of virtual disks need to be created with none greater than 2TB. The recovered system cannot be directly packaged into an Open Virtualization Format (OVF). A floating storage device needs to be used to house client data greater than 2TB. This is required because the recovered system cannot be directly packaged into an Open Virtualization Format (OVF). This device is directly connected to the target system and backup devices are added on this storage. This device has to be NAS only.

Data greater than 2TB, no client greater than 2TB

Data greater than 2TB, at least one client greater than 2TB

Afterstoragedevicesareaddedtothetargetsystem,managementprivilegesneed tobegrantedtothevault,bynavigatingtoSettings>Vaulting>Vault Management.

Disasterrecoveryfromvault
1 2 3 4 Logintothesystemwherethebackupsarevaulted.(Bydefault,usernameisroot andpasswordisunitrends1) SelecttheappropriatevaultintheNavigationpane. ClickSettings>Vaulting>SystemRestore. Selectthebackupsystemfromthedropdownlist.Thisisthenameofthesystem beingrestored.

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EntertheIPaddressofthetargetsystem.Thisisthelocationtowhichthevaulted backupswillberestored.Ifthisistheoriginalsystem,thedefaultIPaddressthat appearsinthisfieldshouldbeused.Ifrestoringtoanalternatesystem,enterthe newIPaddress. Note:Ifalternatestorageisconfiguredonthetarget,managementprivileges shouldbegrantedtothevault.

Ifrestoringtoavirtualsystemoralternatestorage,clickSelectTargetStorage. AnswerYestothequestionDoyouwishtogetthelistofdevicesdefinedonthe newsystem?Theoptiontoselectthedeviceforeachclientwillbeshownadjacent totheclient. IntheSelectClientstable,selecttheclient(s)andthedevicestowhichthose clientswillberestored. OncetheDisasterRecoveryconfirmationwindowopens,confirmtheoperationby placingacheckmarkbythestatement,Iunderstandthedatabaseandhostsfile willbeoverwritten,andallexistingbackupsonalldeviceswillbedeleted,andclick Confirm. Ifencryptionwasenabledontheoriginalsystemyouwillbepromptedtoturnon encryptiononthetargetsystem.Forthis,opentheadministratorinterfaceofthe targetsysteminanewbrowserwindow.ClickSettings>SystemMonitoring> Encryption.Turnoffencryptionandrestartit.Youarerequiredtoenteryour masterpasskeytoenableencryption.

7 8

10 Tocheckthestatusoftherestore,selectthevaultagainintheNavigationpane clickSettings>SystemMonitoring>Jobs. 11 Detailsfromthelatestrecoveryoperationforeachsystemrecoveredfromthe vaultcanbeviewedintheDisasterRecoverylogfoundintheGeneralSupport Toolbox.

Automaticdisasterrecoveryfromvault
Anautomateddisasterrecoveryfromvaultoperationmaybeperformedona regularbasis.Akeycomponentofconfiguringthisautomatedprocessinvolvesthe creationofauniqueprofile.Aprofileconsistsofinformationidentifyingthe systembeingrestored,thetargetIPaddress,clientsanddevicestoberecovered, thestartdateandtime,andthefrequencywithwhichtherecoverywillbe performed.

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Createanautomaticdisasterrecoveryprofile
Tosetuptheprofile,performthefollowingstepsonthevault. 1 2 3 4 5 6 7 IntheDisasterRecoverypane,selectthetargetsystem. EntertheIPaddress. ClickCheckforAutomaticDisasterRecoveryProfile. Assumingaprofiledoesnotalreadyexist,checktheboxlabeled,SaveAuto DisasterRecoveryProfilewhenitappearsundertheclienttable. Selecttheclientsanddevicestoberecovered. ClickConfirm. OncetheDisasterRecoveryProfileOptionsscreenappears,selectthestartdate andtimeandwhetherornotthesystemshouldcheckforencryption. Note:itisrecommendedthisoptionbesettoYES.Ifanybackupsonthevaulted systemareencrypted,skippingthisprocesswillcausetheAutoDisasterRecovery tofail.Additionally,itisrecommendedthatapersistentpassphrasebesetfor encryption. 8 9 Oncetheprofileoptionsareset,clickConfirm. WhentheDisasterRecoveryProfileSelectionsdetailscreenopens,confirmthe settingsarecorrect.Tomakechangestotheprofile,clickCancel.Otherwise,click Savetoproceed.

Viewanautomaticdisasterrecoveryprofile
Toviewanautomaticdisasterrecoveryprofile: 1 2 3 4 5 Selectthesystemfromthedropdownbox. IftheIPaddressofthetargetsystemisknown,changethedefaultIPaddress shown. ClickCheckForAutomaticDisasterProfile. IfaprofileexistsforthegivenIPaddress,aViewProfileoptionisshown. ClickonViewProfiletoseetheprofileselections. Savedprofilesmaybecheckedanytimebyselectingasystemfromthedropdown box,andthenenteringtheIPaddress.ClickingCheckforProfilewilldisplay profilesifprofilesexist.ClickingonViewProfilewilldisplaytheprofilesettings, whereprofilesmayberemoved.Existingprofilescannotbemodified.Tochangea profile,youmustremovetheprofileandcreateanewprofilewithyourchanges.
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Removeanautomaticdisasterrecoveryprofile
Inordertoremoveanautomaticdisasterrecoveryprofile,firstViewtheexisting automaticdisasterrecoveryprofile(asdiscussedinpreviousparagraph)andclick RemoveProfile.

Change,stop,orsuspendanautomaticdisasterrecovery profile
Anautomaticdisasterrecoveryprofilecannotbechangedorupdated,butanew onecanbecreatedinitsplace.Youwillneedtoremoveanexistingautomatic disasterrecoveryprofileandthencreateandsaveanewone. Oncecreated,aprofilecannotbestoppedorsuspendedforatemporaryperiodof time.Itmustberemovedandrecreatedwhenrequired.

Disasterrecoveryfromarchive
1 2 3 4 5 Logintothesystemsadministratorinterface. SelectthebackupsystemintheNavigationpaneselectSettings>Vaulting> SystemRestore. ClickScanforArchiveMedia.Externalarchivedevicesshouldbeconnectedprior toattemptingtherestore. IntheSelectMediadropdownlist,selectthedesiredtypeofmediadevice. Ifrestoringtoavirtualsystemorexternalstorage,youmaychoosetoreplace storagebyansweringYEStothequestionMediahasbeenmounted.Wouldyou liketousethestorage(D2D)devicesconfiguredonthenewsystem? IfYESisselected,theSelectTargetStorageoptionwillappear. Ifencryptionwasenabledontheoriginalsystemyouwillbepromptedtoturnon encryptiononthetargetsystem.Forthis,opentheadministratorinterfaceofthe targetsysteminanewbrowserwindow.ClickSettings>SystemMonitoring> Encryption.Turnoffencryptionandrestartit.Youarerequiredtoenteryour masterpasskeytoenableencryption. Alistofclientswillbepopulated.Thelistofclientsispopulatedonlyafterthestate restoreiscomplete.Selectthedesiredclient(s)torestoreandthedevicestowhich theclientbackupswillberestored.

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OncetheDisasterRecoveryconfirmationwindowopens,confirmtheoperationby placingacheckmarkbythestatement,Iunderstandthedatabaseandhostsfile willbeoverwritten,andallexistingbackupsonalldeviceswillbedeleted,andclick Confirm. Note:Ifrestoringtoanalternatesystem,itmightbenecessarytochangethe hostnameofthenewlyrestoredsystem.Thehostnamewillbethatoftheoriginal whiletheIPaddresswillbethatofthenewtargetsystem.Theycanbechanged appropriatelyusingtheSettings>Clients,Networking,andNotifications> Networks>Hostsinterfaceaftertherestoreiscomplete.

Postrecoveryconsiderations
Thesystemsconfigurationinformationwillberecoveredwhenthesystemstate datahasbeenrestored.However,dependingonthesetup,youmayneedto performthefollowinginordertocompletethedisasterrecoveryoperation.

Ifrequired,reconfigurethenetworkwiththenewIPaddress.Onthe
administratorinterfacegotoSettings>Clients,Networking,andNotifications >Networks>Ethernet(eth0).EnterthenewIPaddressandgatewayas required.SelectConfirm. Ifrequired,changethehostnameviatheadministratorinterface. Makesurevaultingisturnedoffifchangingthehostname. Reconfigurethesystemforsynchronizationviatheadministratorinterface. Becausesynchronizationisdisabledduringtherestoreprocess,ensurethatthe systemissettovault.OntheadministratorinterfacegotoSettings>Vaulting >VaultingAttributes>ConnectionOptionsandVaultingControl>Resume Vaulting. IfMicrosoftExchangeCEPbackupshavebeenrestored,changethelogin informationfortheworkspace.Modificationstotheworkspacecanbe performedviatheExchangeWebAdminapplication. ChangeownerandgroupofExchangeworkspaceonsambasharetonobody. Usethefollowingcommandforthis:

chown -R <owner>:<group><workspace_path>

Example:chown -R nobody:nobody <workspace_path> Alsochangethepermissionsto777.

Ifbondingwasinuseitwillneedtobereconfiguredaftertherestoreprocessis
completedbecauseitdoesNOTgetrestored. Oncethesystemhasbeenrestored,individualclientscanberestoredusingthe administratorinterface.Seethenextsectionfordetailsonrestoringindividual clients.
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Restoringbackupdatatotheclients
Nowthatthebackupsystemhasbeenrestored,restoringtheclientscanbegin. Backupsshouldberestoredinthefollowingorder: 1 2 3 Baremetalbackups Filelevelbackups(masters,differentialsorincrementals) Applicationbackups

Baremetalbasicsteps
1 2 3 4 Boottheclientfromthebaremetalmedia. Restorethebaremetalbackuptotheclient.SeetheBareMetalProtection Overviewchapterfordetailedinstructions. Reboottheclient. Restoretothelatestavailablerestorepoint(seeTorestorefrombackupon page 323).Thisrestoresthelastmasterandanysubsequentincrementalor differentialbackups.

Filelevelandapplicationrestorebasicsteps
Tobegintherestoreprocess,logintothesystemsadministratorinterfaceand selecttheappropriateclientfromtheNavigationpane: 1 2 3 WiththeclientselectedintheNavigationpane,clickRestore. IntheRestorepane,selectthedatefromwhichthebackupwillberestoredby clickingontheappropriatedateintheRecoveryPointDaycalendar. Selecttheappropriatetimeofdayfromwhichtorestoreabackup.Theselection ofthistimecanbemadefromeithertheavailablelistoftimesintheRecovery PointTimestableorbysimplyclickingonavailablewedgesoftimethatappearon the24hourcircle. Thecommandbuttonforthisoperationchangesdependingonthetypeofrestore. Forfilelevelrestores(asdepictedintheaboveexample)theuserwillclickthe Restoretoinitiatetherestoreprocess.ForVMbackupstheuserwillclickRestore Files,andRestoreItemsforExchangebackups. IntheRestorefromBackupofClientpane,selectindividualfilesandapplications toberestored,orplaceacheckmarkbytheclientitselftoperformafullrestore.

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Ifdesired,changetheFileExclusionoptionsortheAdvancedExecutionbyclicking onthelinksatthebottomofthepane.Otherwise,clickonRestore. Note:Formoreinformationonconfiguringtheseoptions,seetheRestorefile exclusionoptionsonpage 325andAdvancedexecutionoptionsforrestoreon page 325. TheRestoreProgressbarwilldisplaythestatusoftherestoreandwillindicate whenitiscomplete.

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Chapter12 ProtectingWindowsEnvironments
ThischaptercontainsproceduresforpreparingandworkingwithWindowsclients. ToprotectWindowsclients,lightweightcoreandbaremetalagentsareinstalled ontheclientmachine.Theseagentsareeitherinstalledautomaticallyusingthe agentpushfeature,ormanuallyincaseswherethepushfeatureisnotsupported. Thischapterdescribespushandmanualagentinstallationprocedures,agent upgradeprocedures,agentuninstallprocedures,andadditionalWindowssetup andprotectionconsiderations. Seethefollowingtopicsfordetails:

Windowsagentversionsonpage 407 Windowsagentrequirementsonpage 409 PushinstallingtheWindowsagentsonpage 410 ManuallyinstallingtheWindowsagentsonpage 412 RemovingorrepairingWindowsagentsonpage 421 UpdatingtheWindowsagentsonpage 422 AboutWindowsprotectiononpage 425 WindowsInstantRecoveryonpage 436

Windowsagentversions
FilelevelbackupsareperformedusingthecoreWindowsagent.Thecoreagent neededdependsontheclientsoperatingsystem.Seethefollowingtablesforalist ofsupportedMicrosoftoperatingsystemsandthecoreagentsoftwareforeach. ForWindowsXP,2003andup,anadditionalagentcalled Unitrends_BareMetal.msimustalsobeinstalledtoperformhotbaremetal backups.ThebaremetalagentisnotusedforWindows2000andNTclients.
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Beforeinstallingtheagent,seeWindowsagentrequirementsonpage 409.For agentinstallationandupdateprocedures,seethefollowing:

PushinstallingtheWindowsagentsonpage 410 ManuallyinstallingtheWindowsagentsonpage 412 UpdatingtheWindowsagentsonpage 422

WindowsclientoperatingsystemsandappropriateUnitrendscoreagentaregiven here:
Windows server OS Windows Server 200332 Bit Windows Server 200364 Bit Windows Server 2003 R2 32 Bit Windows Server 2003 R2 64 Bit Windows Server 200832 Bit Windows Server 200864 Bit Windows Server 2008R264 Bit Windows Server 201264 Bit Unitrends Windows core agent Unitrends_Agentx86.msi Unitrends_Agentx64.msi Unitrends_Agentx86.msi Unitrends_Agentx64.msi Unitrends_Agentx86.msi Unitrends_Agentx64.msi Unitrends_Agentx64.msi Unitrends_Agentx64.msi (agent push not supported) Unitrends_Agentx64.msi (agent push not supported) Backup_professional.msi BP_NT.EXE

Windows Server 2012 R2 64 Bit

Windows Server 2000 - 32 Bit Windows Server NT

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WindowsclientoperatingsystemsandappropriateUnitrendscoreagentaregiven here:
Windows client OS Windows XP - 32 Bit Windows XP - 64 Bit Windows Vista32 Bit Windows Vista64 Bit Windows 732 Bit Windows 764 Bit Windows 8 32 Bit Windows 8 64 Bit Windows 8.1 32 Bit Unitrends Windows core agent Unitrends_Agentx86.msi Unitrends_Agentx64.msi Unitrends_Agentx86.msi Unitrends_Agentx64.msi Unitrends_Agentx86.msi Unitrends_Agent.64msi Unitrends_Agentx86.msi Unitrends_Agent.64msi Unitrends_Agentx86.msi (agent push not supported) Unitrends_Agent.64msi (agent push not supported)

Windows 8.1 64 Bit

Windowsagentrequirements
Thefollowingrequirementsmustbemetbeforeinstallation:

Administrativeprivilegesarerequiredfortheuserexecutingtheclient
installation. VSSExchangeWriterrequiredforExchangeagent. VSSSQLWriterrequiredforSQLServeragent. VSSHyperVWriterrequiredforHyperVagent. .NET2.0FrameworkorhigherrequiredforlegacyExchangeagent. MicrosoftSQLServerBrowserrequiredforlegacySQLServeragent.

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 Approximately1100MBoffreespaceisrequiredonthesystemdrive(usually
volumeC:).Thisrequirementappliesevenwheninstallingonavolumeother thanC:. SingleInstanceStorage(SIS)onWindowsStorageServer2008isnotsupported. Itmustbedisabledfortheagenttoproperlyperformbackups. NotethatVSSwritersarenotrequiredforWindows2000andNTclientsasthese olderenvironmentsdonotuseMicrosoftVSStechnology.BackupofExchangeand SQLdataintheseenvironmentsusethelegacySQLandExchangeagents.

PushinstallingtheWindowsagents
TheagentpushfeatureinstallstheUnitrendsprotectionsoftwareonWindows clientsautomatically,greatlyreducingsetuptime.WhenyouaddaWindowsclient tothebackupsystem,lightweightcoreandbaremetalagentsareautomatically installedandyoucanimmediatelybeginprotectingtheclient.Thepushfeature canalsobeusedtoupdateagentsonexistingWindowsclients.SeeUpdatingthe Windowsagentsonpage 422fordetails. Note:AgentpushisnotsupportedforWindowsNT,2000,8.1andWindowsServer 2012R2clients. ApushinstallisinitiatedwhenyouaddanewWindowsclienttothebackup system,asdescribedinAboutaddingclientsonpage 61.Iftherequirements describedbelowhavenotbeenmetandyouattempttopushinstall,youreceive themessagePlease download and install the latest agent release
on your Windows server from the Unitrends website. After installation, uncheck 'Establish Trust' when setting up your client.ProceedtoManuallyinstallingtheWindowsagentsonpage 412and

manuallyinstallboththeWindowscoreandbaremetalagents. TheagentisinstalledtotheC:\PCBPdirectory.Ifyouwishtoinstalltoanother volumeorlocation,youwillneedtoinstalltheagentmanually.

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Agentpushinstallrequirements
InadditiontotheitemsdescribedinWindowsagentrequirementsonpage 409, thefollowingprerequisitesmustbemetbeforepushinstallingtheWindows agent:
Item Windows versions supported Description Windows XP Professional, 2003, and up are supported (32and 64-bit), with the exceptions of Windows 8.1 and Windows Server 2012 R2. Windows NT and 2000 are not supported. For these versions, install the agent manually. See ManuallyinstallingtheWindowsagentsonpage 412 for details. Release 7.0.0 and newer.

Unitrends system version Backup system installation type

Push installations are only supported on systems configured with the local backup system, replication target, and local backup system and replication target installation types (see Abouttheinstallationtypeonpage 56). Legacy vault and cross-vault configurations do not support agent push installations. Trust credentials must be defined for the client on the backup system. See Clienttrustcredentialsonpage 77 for details. The Windows client must be configured as described in Windowsconfigurationrequirements below.

Credentials

Windows environment

Windowsconfigurationrequirements
ThefollowingWindowsconfigurationsettingsarerequiredfortheagentpush feature:

WorkstationandServerservicesmustberunningandsettoautomaticrestart. ForWindowsVistaandlater,NetworkdiscoveryandPrinterandFileSharing
mustbeenabledforthecurrentnetworkprofile(inControlPanel>Network andSharingCenter).

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 ForWindowsXPProfessionaland2003,FileandPrinterSharingforWindows
Networksmustbeenabledforthenetworkadapteritself.SelectControlPanel >NetworkandSharingCenter>ChangeAdapterSettings,rightclickthe adapter,selectPropertiesandcheckFileandPrinterSharingforMicrosoft Networks. ForWindowsXPProfessional,turnoffSimplesharinginControlPanel>Folder Options>View>Usesimplefilesharing. TrustcredentialsenteredontheUnitrendsClientsetuppagemusthave administrativeprivileges.OnsystemswithUACenabled,atleastoneofthe followingmustalsoapply: Thetrustcredentialsenteredareforadomainadministratoraccount. Thetrustcredentialsenteredareforasystemsadministratoraccount.Being adifferentmemberoftheAdministratorsgroupisinsufficient.Ifthe administratoraccountisdisabled,enableitbyexecutingthefollowinginan elevatedcommandprompt:net user administrator /active:yes RegistrykeyLocalAccountTokenFilterPolicymustexistandbesetto1.

Firewallrulesmustallowinboundandoutboundtrafficbetweenboth
machines.DefaultWindowsfirewallruleslimitmanyservicestothesubnet.If thebackupsystemisoutsidetheclientsubnet,modifyfirewallPrinterandFile Sharingsettings(TCPports139and445)toallowcommunicationbetweenthe systems.

ManuallyinstallingtheWindowsagents
Inmostcases,theWindowsagentsareautomaticallyinstalledwhenyouregister theclienttothebackupsystem.Ifyouneedtoinstallthemmanually,usethe proceduresinthissection. ToinstalltheWindowscoreandbaremetalagents,downloadthedesired.msifiles fromtheunitrends.comwebsitetotheWindowsmachine.Todeterminewhich agentstodownload,seeWindowsagentversionsonpage 407.Download agentsfrom: http://www.unitrends.com/support/customercarecenter/latestagent releases.html Youcantheninstalleachagentbylaunchingtheinstallerorfromthecommand line.Inmostcases,youwillusetheinstaller.Youwillneedtousethecommand lineoptionifyouhavedeployedaWindows2008serverwiththeservercore option,orareusingGroupPolicytodeploytomultipleWindowsmachines.See thefollowingprocedures:
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 AgentinstallerforWindowsXP,2003,andupbelow AgentinstallerforWindows2000clientonpage 416 CommandlineinstallerforWindowsclientsonpage 417

ForVistaandWindowsServer,seetheseadditionalconsiderationsbefore installingtheagent:SpecialinstallationinstructionsforMicrosoftVistaclients onpage 415andSpecialinstallationinstructionsforWindowsServeron page 415.

AgentinstallerforWindowsXP,2003,andup
ThecoreagentinstallerforMicrosoftWindows8.1,8,7,XP,2003,2008,2012,and VistaclientsloadsallcomponentsinUnitrends_Agentx86.msior Unitrends_Agentx64.msiontothesystemduringinstallation. MicrosoftSQLServerandExchangeServersoftwareisrequiredtoenable executionofUnitrendsSQLServerandExchangeagents.Theseagentsare installedevenifthesupportingsoftwarehasnotbeeninstalled,buttheywillnot functionwithouttherequiredunderlyingsoftware.InstallationofMicrosoftSQL ServerandMicrosoftExchangeServersoftwaremayoccurafterinstallationofthe protectionsoftwarewithoutconsequence.Formoreinformation,seethe MicrosoftExchangeServerProtectionandMicrosoftSQLServerProtection chapters. ToinstallUnitrends_Agentx86.msi,Unitrends_Agentx64.msi,or Unitrends_BareMetal.msi Note:ToinstallUnitrends_BareMetal.msionVistaorServer2012/2008systems thatarerunningUserAccountControl,specialinstallationisrequired.Usethe procedureToinstallUnitrends_BareMetal.msionVistaorWindowsServer 2012/2008runningUserAccountControlonpage 414.Forcommandline instructions,seeCommandlineinstallerforWindowsclientsonpage 417. 1 2 LogintotheWindowssystemasauserthathasfullaccesstoallfilesandfolders onthesystem(i.e.localadministrator). DownloadthedesiredcoreAgent.msiorBareMetal.msifilefromtheUnitrends CustomerCareCenterat http://www.unitrends.com/support/customercarecenter/latestagent releases.html. Launchthedownloadedfileandfollowtheinstructionsonthescreentocomplete theinstallation.

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4 5

ReviewthelicenseagreementandselectIAgreetoacceptthetermsand conditions. Selectaninstallationdirectory.ThedefaultdirectoryisC:\PCBP.Toinstallin anotherlocation(folderorvolume),clickBrowseormanuallyenterthedirectory path. ClickBacktoreviewormodifydataorclickNexttobegintheinstallationprocess. TheinstallationcanbeinterruptedatanytimebyclickingCancel. Iftheclienthasafirewallenabled,theinstalleropensport1743andcreates firewallexceptionsforthenecessaryprocesses. ToinstallUnitrends_BareMetal.msionVistaorWindowsServer2012/2008 runningUserAccountControl UserAccountControl(UAC)isenabledbydefaultonWindowsVista,Windows Server2008,andWindowsServer2012.ToinstallUnitrends_BareMetal.msion systemswhereUACisenabled,youmustinvoketheinstallationwithelevated privileges.

DownloadUnitrends_BareMetal.msifilefromtheUnitrendsCustomerCare CenterandsaveittotheVistaorServer2008machine. http://www.unitrends.com/support/customercarecenter/latestagent releases.html. FromtheVistaor2008server,selectStart>AllPrograms>Accessories. RightclickCommandPromptandselectRunasadministrator. SelectYesintheUACwindowtocontinue. Issuethiscommandtoinstalltheagent:

Msiexec /package C:\FullInstallPath\Unitrends_BareMetal.msi

2 3 4 5

whereFullInstallPathisthefullpathofthelocationwhereyousaved Unitrends_BareMetal.msi. Fordirectorieswithspacesinthename,addquotestothecommand. ExamplewhereUnitrends_BareMetal.msiisdownloadedtoC:\ProgramFiles:

Msiexec /package "C:\Program Files\Unitrends_BareMetal.msi"

ExamplewhereUnitrends_BareMetal.msiisdownloadedtoC:\temp
Msiexec /package C:\temp\Unitrends_BareMetal.msi

6 7
414

ExittheCommandPromptwindowandrestartyoursystemtoapplythechanges. Proceedtooneofthefollowingproceduresbelowtoperformadditionalbare metalsetupsteps:

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 SpecialinstallationinstructionsforMicrosoftVistaclients SpecialinstallationinstructionsforWindowsServer

SpecialinstallationinstructionsforMicrosoftVistaclients
Administratorprivilegesarerequiredtoinstallthesystemprotectionsoftwareon theVistaoperatingsystem.Pleasemakecertainthattheuserapplyingthesystem protectionsoftwarehasadministratorprivilegesontheclient.Membersofthe Administratorgroupwhohavenotbeenassignedadministratorprivilegeswillnot beabletoinstalltheproductsuccessfully. AdditionalconfigurationisrequiredforbaremetalprotectionofVistaclients. WorkwithUnitrendssupporttosetupthisconfiguration.SeeContacting UnitrendsSupportonpage 25fordetails.

SpecialinstallationinstructionsforWindowsServer
ThecoreagentforWindowsServerperformsbackupandrecoveryofthesystem state,includingsupportforISS,COM+,ClusterDatabase,andActiveDirectory. ThesystemprotectionsoftwaremustbeinstalledontheMicrosoftWindows ServerclientwhileloggedinusingthelocalsystemAdministratoraccount.Ifthe localsystemAdministratoraccountcannotbeusedfortheinstallation,the WindowsUserAccountControlfacilitymustbedisabled.Whentheinstallationof thesystemprotectionsoftwarecompletes,UserAccountControlcanbere enabled. TodisableUserAccountControl(UAC) 1 2 3 4 LaunchMSCONFIGfromtheRunmenu. SelecttheToolstab. SelectDisableUAC. PressLaunch(waitforthissteptocomplete). Afterhavingsuccessfullyinstalledthesystemprotectionsoftware,locatethe UnitrendsAgententryontheWindowsStartmenu,rightclickontheUnitrends AgentMenu,andselectRunasadministrator.Thisprocessisrequiredfollowing theinitialinstallationofthesoftware.Subsequentinvocationsoftheapplication canbelaunchedusingtheusualmethod. AdditionalconfigurationisrequiredforbaremetalprotectionofWindowsServer clients.WorkwithUnitrendssupporttosetupthisconfiguration.SeeContacting UnitrendsSupportonpage 25fordetails.
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AgentinstallerforWindows2000client
TheagentinstallerforMicrosoftWindowssupportsagraphicaladministrator interfaceaswellasacommandlineinstallationoption.Windows2000clientscan useeitherthecompleteinstallationorthecustominstallation. Toinstalltheagentusingtheinstaller 1 Tobegintheinstallationprocess,logintothesystemasauserthathasfullaccess toallfilesandfolders(i.e.localadministrator)andlaunchtheinstallerfilethatis locatedontheinstallationmediaorthathasbeendownloadedfromtheUnitrends CustomerCareCenteronline. Oncetheinstallerhasbeenlaunched,amessageindicatingtherequiredaccess andpermissionswillbedisplayed;simplyacknowledgethismessagetocontinue. Reviewthelicenseagreementandselecttheradiobuttonthatcorrespondsto acceptanceoftermsandconditionsoftheagreement.Printacopyofthelicense agreementbyclickingPrintbeforecontinuing. SelecttheCompleteorCustomoptionandclickNext. Note:IftheWindowsOSisupgradedtoanewerreleaseorservicepackthenthe Unitrendsagentmustbeuninstalledandreinstalled. 5 Proceedtooneofthefollowingbelow:

2 3

CompleteinstallationforWindows2000client CustominstallationforWindows2000client

CompleteinstallationforWindows2000client
Thecompleteinstallationmethodinstallsthecorecomponent,whichincludes Windowsbaremetal,remoteadministration,andtheODMdriver.Bydefault,the USNAPSdriverisinstalledonlyonMicrosoftWindowsServer2000operating systems.InstallationoftheUSNAPSdriveralwaysrequiresarebootoftheclient followinginstallation. IftheinstallerdetectsthatMicrosoftExchangeServerisinstalledonthesystem, thenthelegacyExchangeagentisinstalled.Likewise,ifMicrosoftSQLServeris detectedonthesystem,thelegacySQLServeragentisinstalled.Theinstallation directoryforthecompleteinstallisC:\PCBP. Theinstallationtakesonlyafewminutestoconfigurethesystemandtocopy necessaryfiles.Whentheprocessiscomplete,amessagedisplaysindicatingthe statusoftheinstallation.

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CustominstallationforWindows2000client
Thecustominstallationmethodallowsyoutoselectwhichcomponentstoinstall onthesystem.Anycombinationofcomponentsmaybeselectedforinstallation. Theinstallerdoesnotprohibittheinstallationofacomponentwhenthe underlyingsoftwareisnotinstalledonthesystem.Forexample,thelegacySQL Serveragentmaybeselectedforinstallationontheclientevenwhenthe MicrosoftSQLServersoftwareisnotinstalled.Inthiscase,theapplicationagent willnotfunctionasdesigned.Therefore,itisrecommendedthatallappropriate softwarebeinstalledorplannedforinstallation,priortoinstallingthe correspondingagent. Theinstallationtakesonlyafewminutestoconfigurethesystemandtocopy necessaryfilesontothesystem.Whentheprocessiscomplete,amessagedisplays indicatingthestatusoftheinstall.

CommandlineinstallerforWindowsclients
Theprotectionsoftwarecommandlineoptionallowstheinstallation,removal, andmaintenanceofthesystemprotectionsoftwarefromthecommandline.In addition,thesecommandlineoptionsmaybeusedinconjunctionwith MicrosoftsGroupPolicymethodologytodeploymassinstallationsofclients. Theagentinstallerutilizesthemsiexeccommandtomanagethesystem protectionsoftwarefromthecommandline.However,notallofthemsiexec defaultparametersaresupportedwiththeinstaller.Thefollowingmsiexec parametersareavailable: /IInstallsandmodifiesthesoftware. /fRepairsthesoftware. /uninstallRemovesthesoftware. /quietInstallssoftwareinquietmodewithnouserinteraction. /l*Enableslogging. Theoptionbelowisusedtomanagetherestartofaclientaftertheinstallationis complete: FORCE_BOOTIfsettoTrue,willrestartthesystemafterinstallation.IfsettoFalse, willsuppressrestartafterinstallation.

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Thefollowingtabledepictstheoptionalparametersavailableforspecificationon thecommandline.Pleasenotethattheseparametersarecasesensitiveandmust beenteredinuppercaseonthecommandline.Thevaluesspecifiedforthe parameterarenotcasesensitive.

Parameter name (upper case) USNAPS BARE_METAL

Parameter value

Default value

True | False True | False

False True if SQL Server is installed on the client, otherwise false. True if Microsoft Exchange server is installed on the client, otherwise false. "C:\PCBP"

REMOTE_ADMIN

True | False

ODM

True | False

Note:Directorynamemustnot containspacesandmustbe includedindoublequotes.

SQL_AGENT EXCHANGE_AGENT INSTALLDIR IP FIREWALL True | False True | False True | False False True True True False

Windowsagentinstallercommandlineexamples
Example1:Installssoftwareusingdefaultvalues.
msiexec /i "C:\<Deploy>\Unitrends_Agent.msi"

where<Deploy>isthepathofthedownloadedagent
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Example2:Installssoftwarewithdefaultvaluesandturnsonlogging.
msiexec /quiet /l* "C:\temp\Unitrends.log" /i "C:\<Deploy>\_Agent.msi"

Where"C:\temp\Unitrends.log"isthefullpathlocationofthelogfile namedUnitrends.log.

Example3:Uninstallsoftwarefromthesystem.
msiexec /quiet /uninstall "C:\<Deploy>\_Agent.msi"

WindowsprotectionsoftwaredeploymentusingGroup Policy
Deployingsoftwareistypicallyasimpletask.However,thisisnotnecessarilythe casewhenthesoftwarebeingdeployedmustbeinstalledondozens,oreven hundredsofcomputers.Physicallyinstallingsoftwareoneverysinglemachinecan beaburdensometask.Fortunately,Microsoftprovidesamucheasiermethod throughgrouppolicybasedsoftwareinstallation. Withtheinstallerandcommandlineoptions,theabilitytomassdeploy installationsisreadilyavailable.SeethespecificMicrosoftGroupPolicyliterature fordetailsregardingthedownloadanduseofGroupPolicysoftware. Whilethegrouppolicybasedtechnologymayprovideanumberofwaystodeploy software,thissectiondescribesuseofthemsiinstallerfiletodeployandinstall software. TodeploysoftwareviaGroupPolicy 1 2 3 AnActiveDirectorydomainisneeded.BeginbycreatinganewGroupPolicy Object(seeMicrosoftdocumentationfordetails). Whentheobjecthasbeencreated,selectandeditit.IfusingtheGroupPolicy ManagementConsole,thisactionwillinvoketheGroupPolicyObjectEditor. DeterminewhethertheGroupPolicyObjectwillbeacomputerconfigurationora userconfiguration.Dependingontheconfigurationselected,expandtheSoftware SettingsfolderandselecttheSoftwareInstallationoption. RightclickSoftwareInstallation,pointtoNew,andthenclickPackage. IntheOpendialogbox,typethefullUniversalNamingConvention(UNC)pathof thesharedinstallerpackage.Forexample:

4 5

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\\fileserver\share\file name.msi.

IMPORTANT NOTE:DonotusetheBrowsebuttontoaccessthelocation.Make suretousetheUNCpathtothesharedinstallerpackage. 6 7 8 9 ClickOpen. ClickAssigned,andthenclickOK.Thepackageislistedintherightpaneofthe GroupPolicywindow. ClosetheGroupPolicysnapin,clickOK,andthenquittheActiveDirectoryUsers andComputerssnapin. LinktheGroupPolicyObjecttothedomainbydraggingtheobjecttothedomain name.

10 Finally,doubleclicktheGroupPolicyObjectnametoaddcomputersorusersto theobject. Ifthecomputerconfigurationwasselected,theprotectionsoftwarewillbe installedontheelectedcomputer(s)wheneveritisrestarted.Iftheuser configurationwasselected,theprotectionsoftwarewillbeinstalledonany computerinthedomainwheretheelecteduser(s)logsintothedomain. Onceinstalled,anentryfortheapplicationdisplaysintheAdd/RemovePrograms interfaceoftheMicrosoftWindowsoperatingsystem.

Windows version USNAPS driver installation (default) MICROSOFT driver used? REBOOT required after installation?

Windows 2000 Windows XP Windows 2003/2003 R2 (32 & 64 bit) Windows Vista (32 & 64 bit) Windows 2008/2008 R2 (32 & 64 bit)

YES NO NO

NO YES YES

YES NO NO

NO

YES

NO

NO

YES

NO

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Windows version

USNAPS driver installation (default)

MICROSOFT driver used?

REBOOT required after installation?

Windows 2012 (64-bit) Windows 7 (32 & 64 bit) Windows 8 (32 & 64 bit) Windows 8.1 (32 & 64 bit)

NO

YES

NO

NO

YES

NO

NO

YES

NO

NO

YES

NO

RemovingorrepairingWindowsagents
Thesystemprotectionsoftwarecanberemovedorrepairedusingmaintenance mode.Seethefollowingprocedures:

MaintenancemodeforWindowsXP,2003,andupbelow MaintenancemodeforWindows2000clientbelow
Ifinstallationisdoneviagrouppolicy,removalofUnitrendssoftwareshouldbe performedusingthecommandlineaswell.SeeCommandlineinstallerfor Windowsclientsonpage 417fordetails. Note:IftheUSNAPSdriverisinstalled,arebootisalwaysrequiredregardlessof theoperatingsystem.

MaintenancemodeforWindowsXP,2003,andup
TheUnitrendsapplicationmayberepairedorremovedviatheAdd/Remove Programsinterface.Repairandremovefeaturescanalsobeaccessedbyexecuting theUnitrendsAgent.msifileagain. SelecttheRepairoptiontorestoreanexistinginstallationtooperatingformor chooseRemovetodeletethesystemprotectionsoftwarefromtheclient.

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MaintenancemodeforWindows2000client
Whentheprotectionsoftwarehasbeeninstalled,executetheinstallerfileagain toinitiatemaintenancemode. SelecttheModifyoptiontomakechangestothecurrentlyinstalledoptionsand addorremovecomponentsasdesired.SelecttheRepairoptiontorestorean existinginstallationtooperatingformandchooseRemovetodeletethesystem protectionsoftwarefromtheclient.

UpdatingtheWindowsagents
WindowsagentupdatescanbepushedtoclientsusingtheAgentUpdatespage, ormanuallyforenvironmentsthatdonotsupportpushinstallation.

Pushinstallingagentupdates
PushingupdatestoWindowsclientsgreatlyreducesadministrationtimeand ensuresthatthelatestprotectionsoftwareisrunningonyourclients.

Pushinstallupdatenotifications
InUnitrendsrelease7.0.0andlater,analertdisplaysonthefrontStatuspageany timeanagentupdateisavailableforyourpushinstallclients.Onceyouinstallthe update,thealertmessagemovestothePreviouslyResolvedfolder.Notethat alertsdisplayonlyforclientsthatmeetthepushupdaterequirementsdescribed inthenextsection.

Requirementsforpushingagentupdates
InadditiontothegeneralWindowsagentrequirementsdescribedinWindows agentrequirementsonpage 409,thefollowingprerequisitesmustbemetbefore pushingWindowsagentupdates:
Item Windows versions supported Description Windows XP, 2003, and up are supported (32- and 64-bit), with the exceptions of Windows 8.1 and Windows Server 2012 R2. Windows NT and 2000 are not supported. For these versions, install the agent manually. See Manually installingtheWindowsagentsonpage 412 for details.

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Item Unitrends system version Unitrends Windows agent version Backup system installation type

Description Release 7.0.0 and newer

Release 5.0.2 and newer. You must manually uninstall and reinstall agents for clients running releases prior to 5.0.2.

Push installations are only supported on systems configured with the local backup system, replication target, and local backup system and replication target installation types (see Abouttheinstallationtypeonpage 56). Legacy vault and cross-vault configurations do not support agent push installations. Trust credentials must be defined for the client on the backup system. See Clienttrustcredentialsonpage 77 for details.

Credentials

Topushinstallagentupdates Note:YoucanalsopushupdatesfromtheClientspageasdescribedinTopush agentupdatestooneclientonpage 76. 1 2 3 4 5 SelectSettings>System,Updates,andLicensing>Updates. Beforeinstallingagentupdates,checkforandinstallanysystemupdates.For details,seeAboutsystemupdatesonpage 79. OntheDetailedUpdateManagementpage,selecttheAgentUpdatestab. Windowsclientsforwhichpushupdatesaresupporteddisplayinthelist. Checkboxestoselecttheclientstoupdate,thenclickConfirm. UponclickingConfirm,agentupdatesarepushedtotheclientiftheseconditions aremet:

Trustcredentialsarevalid. Nobackuporrestorejobiscurrentlyinprogressorscheduledtorunsoonfor
theclient.

Pushupdaterequirementshavebeenmet(seepage 422). Updatesareavailablefortheclient(clientisnotrunningthelatestagent

release).
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Uponcompletion,theAgentPushResultspagedisplaysindicatingwhether updateswereinstalledsuccessfully.

ManuallyupdatingWindowsagents
Ifpushinstallationisnotsupportedinyourenvironment,manuallyinstallupdates asdescribedhere. TomanuallyupdateWindowsagentversions5.0.2andlater InstallthelatestagentversionasdescribedinManuallyinstallingtheWindows agentsonpage 412.Itisnotnecessarytouninstallexistingagentsoftware. TomanuallyupdateWindowsagentversionsearlierthan5.0.2 1 Uninstalltheagentsoftwareusingoneoftheseprocedures:

MaintenancemodeforWindowsXP,2003,anduponpage 421 MaintenancemodeforWindows2000clientonpage 422 CommandlineinstallerforWindowsclientsonpage 417,useifyouhave

2 3 4 deployedfromthecommandlineusingGroupPolicy ReboottheWindowsclient. InstallthelatestagentversionasdescribedinManuallyinstallingtheWindows agentsonpage 412. ReboottheWindowsclient. Tomovetheagenttoanotherlocation IfyouarerunningoutofspaceonC:orneedtomovetheagentforsomeother reason: 1 Uninstallboththecoreandbaremetalagents.SeeRemovingorrepairing Windowsagentsonpage 421fordetails. LogfilesremainintheC:\PCBPdirectory. 2 3 MoveordeletetheC:\PCBPdirectoryasdesired. ManuallyInstallboththecoreandbaremetalagentstothedesiredlocation.See ManuallyinstallingtheWindowsagentsonpage 412fordetails. Notethat1100MBoffreespaceisrequiredonthesystemdrive(usuallyvolume C:),evenifyouareinstallingtoadifferentvolume.Thisspaceisneededforthe installerprogramtorun.
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AboutWindowsprotection
TheWindowsagentsenablefilelevel,application,andbaremetalprotectionof Windowsclients.ThefollowingtopicsdescribeWindowsprotectionandspecial considerationsforvariousWindowsenvironments.

VolumeShadowCopyServiceonWindowsServer BackingupaWindowsServer BackingupWindowsapplications SystemstatebackupandrestoreonWindowsServer ActiveDirectorybackupandrestoreonWindowsServer BaremetalrestoreofActiveDirectoryServeronWindowsServer MicrosoftIISmetadirectorybackupandrestore CertificateServicesdatabasebackupandrestore ClusterdatabasebackupandrestoreonWindowsServer Protectingfileclusters Windowsbaremetal FeaturesoftheWindowsagent

VolumeShadowCopyServiceonWindowsServer
TheVolumeShadowCopyService(VSS)enablesthebackupoflockedoropenfiles allowingvolumebackupstobeperformedwhileapplicationsonasystem continuetowritetothevolumes. UnitrendssystemprotectionsoftwareusesVSStocapturetheserverssystem stateandopenfilesduringafilelevelbackupandtoobtainavolumeimageduring abaremetalbackup. NoconfigurationstepsarenecessarytoenableVSStoworkwiththesystem protectionsoftware.ToconfirmthatthesystemagentisusingVSS,fromtheagent menuontheWindowsServersystem,selectOptions>SnapshotProperties.You willseeamessagethatreads:SnapshotsareenabledusingMicrosoftsVSS snapshotdriver.

BackingupaWindowsServer
SeetheBackupschapterforadditionaldetailsonemployingbackupstrategies toprotecttheWindowsserversandworkstationstomeettheRecoveryPointand RecoveryTimeobjectivesoftheorganization.

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BackingupWindowsapplications
Thebackupsystemallowsyoutoscheduleandexecutebackupoperationsfor applications,suchasMicrosoftExchangeorMicrosoftSQLServer,thatare installedonregisteredclients(whereaclientisaworkstation,PC,notebook,etc). ThefollowingapplicationsaresupportedbytheUnitrendsWindowsagent:

MicrosoftExchangeServer2003,2007,2010,2013.Fordetails,seethe
MicrosoftExchangeServerProtectionchapter.

MicrosoftSQLServer2000,2005,2008,and2012.Fordetails,seethe
MicrosoftSQLServerProtectionchapter. MicrosoftSharepoint2013,2010,and2007.Fordetails,seetheMicrosoft SharePointProtectionchapter. OracleonWindowsforOracle11g.Fordetails,seetheOracleProtection chapter. HyperVvirtualmachines.Fordetails,seetheProtectingHyperV Environmentschapter.

ProtectingdeduplicationenabledWindows2012Servers
ForWindows2012serversthathaveWindowsdeduplicationenabled,youmust runanewmasterbackupuponupgradingtheUnitrendsagent.Foradditional considerationsandbestpracticeswhenusingWindowsdeduplication,seethe MicroSoftTechNetarticlePlantoDeployDataDeduplication.

SystemstatebackupandrestoreonWindowsServer
InWindowsServer,thecomponentswhichmakeupthesystemstatedependon theconfigurationoftheserver.Systemstatedata,ataminimum,includes:

Registry COM+classregistrationdatabase Bootfiles,includingsystemfiles DFSnamespaces/replications Adomaincontrollersystemstateincludesatleastthefollowing:

ActiveDirectoryDomainServices Registry COM+classregistrationdatabase Bootfiles,includingsystemfiles SYSVOLdirectory Wheninstalled,thefollowingcomponentsareincludedinthesystemstate:

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 MicrosoftInternetInformationServices(IIS)metadirectory CertificateServicesdatabase ClusterServiceinformation

WhenafilelevelbackupofaWindowsServersystemisperformed,theservers systemstateiscapturedinafilethatisplacedontheCdriveofthesystem.This fileispresentduringthefilelevelbackupandisdeletedwhenthebackupends. Thefileisbackeduptothesystemduringthefilelevelbackupprocess. ThefilecreatedduringthebackupoftheWindowsServersystemwillusespace ontheC:driveoftheserver,possiblyasmuchasonegigabyte. IftheC:driveofaWindowsmachineisexcludedfrombackup,thesystemstateis notcaptured,resultinginthebackupcompletingwithwarnings.Instead,exclude allsubdirectoriesandfilesbutleaveC:itselftobebackedup. Torecoverthesystemstate,restorethelastincrementalormasterbackuptothe WindowsServersystem. Afterrestoringthesystemstate,rebootingisrequiredbeforecontinuingtothe nextrestorestep. Note:ThefirstbootafterdoingafullOSrestoreofWindows2012,2012R2,2008, or2008R2maytake510minutesorlonger.Itmayshowablankscreenduringthis time.Themachineisnothung.Donotrebootforcefullyduringthistime,asitmay corrupttheOScausingitnottobootup.Theslowbootisduetoabulkfilerename forfileswhichwererestoredwithtemporaryfilenamesbecausetheirproduction counterpartswereactiveandlockedatthetimeoftherestore.Thisalsohappens withWindows2003,butthefilesetismuchsmallerandthebootlagistherefore muchshorterinduration.

ProtectingWindowsDFSServers
WhenperformingfilelevelbackupsofaWindowsserverthatusesadistributed filesystem(DFS),thesystemstatecangrowverylargeovertime.Ifyourbackups aregrowingandtakinglongertocomplete,youcanexcludetheDFSwriterfrom thesystemstatebackup.SeeKB253fordetails.

ActiveDirectorybackupandrestoreonWindowsServer
ActiveDirectorydatabaseandSYSVOLbackupsarepartofsystemstatebackup duringamasterorincrementalbackup.

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TorestoreDomainControllerandActiveDirectorydatabase,theservermustbe bootedintoDirectoryServiceRestoreModebeforeamasterorincremental restore. TorecovertheActiveDirectoryinformation,restorethelastincrementalormaster backuptotheWindowsServersystem. Bydefault,UnitrendsagentperformsnonauthoritativerestoreofActiveDirectory database.Youcanproceedwithauthoritativerestoreusingntdsutil.execommand followingamasterorincrementalrestore.FollowthebestpracticesaroundActive DirectoryAuthoritativerestoresdescribedintheActiveDirectoryDomainServices OperationsGuideat:http://www.microsoft.com/en us/download/details.aspx?id=16849 Incertaincircumstances,youmaywishtorestoreNTDSorSYSVOLfilesfora domaincontrollertoanalternatelocation,andthenMicrosoftUtilitiestorecover fromtheserestoredfiles.Unitrendsagentallowsrestoringsystemfilesintoan alternateSystemState.dirlocationwhenActiveDirectoryisrunningwithouta completerestore.

BaremetalrestoreofActiveDirectoryServeronWindows Server
AnActiveDirectoryservercanberecoveredfromabaremetalbackup,butbe awarethatthisisanolderimageofthedomaincontroller.Therearespecificsteps thatmustbecompletedbeforestartingtherecoveredserverinnormalmode.If theserverisbootedintonormalmodebeforecompletingthesesteps,replication willproceedwithinappropriatetrackingnumbers,resultinginaninconsistent databaseamongdomaincontrollerreplicas. Afterabaremetalimageisrestored,whentheserverisbootedforthefirsttime, anditisamemberofanActiveDirectoryforest,itmustbestartedinDirectory ServicesRestoreMode(DSRM).Youthenmustcompletearestoreofthelast masterandincrementalfilebackupsoftheserver.

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Ifafilebackupoftheserverisnotavailable,theservermustbestartedin DirectoryServicesRestoreModeandthedatabaserestoredfrombackupregistry valuemustbesetto1.Forinstructionsonhowtoeditthisregistryvalue,please reviewtheMicrosoftTechNetarticle,BackupandRestoreConsiderationsfor VirtualizedDomainControllers. Note:Toeliminatethepossibilityofstartinginnormalmode,whenbootingan ActiveDirectoryserverthefirsttimeafterabaremetalrecovery,dosowiththe serverdisconnectedfromthenetwork.Afterconfirmingtheserverisrunningin DSRM,thenetworkcanbereconnectedtoproceedwiththefilebackup. Oncethefilebackupshavebeenrestoredorthedatabaserestoredfrombackup registryvaluehasbeensetto1,restartthedomaincontrollerinnormalmode.

MicrosoftIISmetadirectorybackupandrestore
OnWindowsServersystemswheretheInternetInformationServices(IIS)roleis installed,thesystemstatebackup(describedinthesystemstatebackupand restoresection)capturestheISSmetadirectoryinformation. TorecovertheIISmetadirectoryinformation,restorethelastincrementalor masterbackuptotheWindowsServersystem. TheWindowsServersystemagentsupportsIIS7.0andIIS7.0withIIS6.0 compatibilityroleinstalled.

CertificateServicesdatabasebackupandrestore
OnWindowsServersystemswherethecertificateserviceroleisinstalled,usethe certificationauthorityMMCsnapintoperformabackupoftheCertSvcsite.This canbefoundunderAdministrativeTools. IntheMMC,rightclickonthesitenameandchooseViewTasks>Backup.Choose tobackupalloptionsandplacethebackupinanewdirectoryunder c:/windows/system32.TheUnitrendsbackupwillcapturethecertificateservices backupinformation. Torestorecertificateservicesdata,restorethefilescapturedbytheUnitrends backuptotheiroriginallocationandusethecertificationauthorityMMCsnapin toperformarestoreoftheCertSvcsite. Fromthesamemenuwithwhichyoubackedupthecertificateservices information,chooseAllTasks>Restore.

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ClusterdatabasebackupandrestoreonWindowsServer
OnWindowsServersystemswheretheclusterserviceisactive,thecluster databasewillbecapturedduringthesystemstatebackup.Thesystemstate backupwillskiptheclusterdatabaseandlogawarningiftheclusterserviceisnot active. Aclusterdatabaseonlyneedberestoredifallnodesinaclusterlosetheircopyof thedatabase.Ifjustonenodelosesthedatabase,thelostdatabasewillbe restoredfromanothernodeinthecluster. Ifthedatabasemustberecovered,duringarestoreofthesystemstate,thecluster database(CLUSDB)willberestoredtotheC:/PCBP/SystemState.dir/(theexact pathmaydifferifthesystemagentwasinstalledtoadirectoryotherthanthe default).FromthePCBPdirectory,runtheutilitycdrestore.battorecoverythe clusterdatabase.IfaclusterdatabasefileexistsinC:/PCBP/SystemState.dir,the utilitywillshowthedatethatthedatabasewasrestoredandpromptyouto ensurethattheClusterService(ClusSvc)isstoppedonallnodesofthecluster beforecontinuing.Pressytocontinueandthedatabaseisrestored.Ifthefirst attempttorestorethedatabasefails,theutilitywilldisplaythestepsrequiredto cleartheexistingclusteringhivefromtheregistryhivesothatthedatabasefile mayberestored.Aftertherestorecompletes,theclusterservicewillneedtobe startedtoaccessthestoragecluster.

Protectingfileclusters
TheUnitrendsagentcanprotectclusteredvolumesnomatterwhichphysical serverwithintheclusterhoststhem.InaWindowsfailovercluster,eachprotected volumeisassignedaclusterhostname,clusterIPaddress,andavolumenameor letterviathefailoverclustermanagementinterface.Thisresourcegroup,whenin service,isaccessibleononeoftheclusternodesatanyparticulartime.Inthe eventofahardwareorsoftwarefailureononeclusternode,theresourceis movedtoanothernodeandcanbeaccessedusingthesameIPaddress. Toprotectfileclusters,installtheWindowsagentonallphysicalclusternodesand addthefileclusterasaseparateclienttotheUnitrendssystem.Forphysical nodes,donotincludeanyfileclusterdatainanybackupschedules.Foranyfile clusters,donotincludeanylocaldata(suchasthesystemvolume)inanybackup schedules.

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Windowsbaremetal
WindowsbaremetalisabootabletoolfromUnitrends,intendedforsystem recoveryinthecaseofsoftwareorhardwarefaults.TheWindowsbaremetal featurereliesonthecreationofabootableCDROMwhichcontainssystemagent programs,utilities,andsystemspecificinformation.Thebaremetalprocessisable tocreatebackupcopiesofanormallyworkingsystemandrestorethesystemto itsoriginalstateortoapreviouslyworkingstate.Inaddition,Windowsbaremetal eliminatestheneedforoperatingsystemmasterCDsandfloppydisksinorderto restoreaMicrosoftWindowsclient.

FeaturesoftheWindowsagent
FeaturesoftheWindowsagentarelistedinthefollowingtables.
Feature Sparse files OS version Windows 2000 and above During backup A sparse file is a large file which is not made up of a great deal of data. When the sparse file facilities are used, the system does not allocate hard drive space to a file except in regions where it contains something other than zeros. Sparse files are backed up in a way that only valid data blocks of the files are stored on the backup media, thus saving space that would otherwise be taken up by zero filled blocks During restore The data blocks are reconstructed to restore the sparse file in its original form.

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Feature Encrypted files

OS version Windows 2000 systems and above (NTFS volumes only).

During backup Windows 2000 and above support encryption of files and folders. Encrypted folders are backed up and restored encrypted. When backing up encrypted files, the file data is not decrypted; instead, raw encrypted data is read and backed up. A hard link is a file systemlevel shortcut for a given file. When a hard link is created to an existing file, information is added to its directory entry at the NTFS level. The original file now has two or more names that can be used to access the same content. When backing up such files, the backup engine saves the contents of a hard linked file only once. When it encounters a different name of the linked file that has already been backed up, it simply saves the link between the names instead of saving the contents of the file again.

During restore For encrypted files the raw encrypted data that was stored to the backup media is restored back into a file. Recovery agents may be required in order to access the file if it is restored to a different system.

Hard links

Windows 2000 systems and above (NTFS volumes only).

Since the backup engine saves the information about the links between files, hard links are restored seamlessly, so that the same file contents can be accessed using many names. Restore of a hard link succeeds only if the original file containing the contents already exists on the system. In case that the file referenced by the hard link is not already present in the system, the user is notified that he/she needs to restore the original file first.

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Feature Offline files

OS version Windows 2000 systems and above (NTFS volumes only).

During backup Offline files are files whose data is not immediately available. The file data may have been physically moved to offline storage. Remote storage and the hierarchical storage management software support these types of files. When such a file is backed up, the engine indicates to the system that the file data is requested, but it should continue to reside in remote storage. It should not be transported back to local storage. Volume mount points are based on reparse points; they allow administrators to graft access to the root of one local volume. Similarly, junctions are used to graft a target folder onto another NTFS folder or mount a volume onto an NTFS junction point. The engine follows the reparse point to backup the files/folders of the Volume Mount point.

During restore Offline files are restored like normal files.

Junctions and volume mount points

Windows 2000 systems and above (NTFS volumes only).

The engine restores the reparse data that was backed up for a junction or volume mount point. For the restore process to be valid the target directory/volume should also exist in the system.

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Feature Compressed files

OS version Windows NT4 systems and above (NTFS volumes only).

During backup On the NTFS volume each file and directory has a compression bit. If this bit is set, all data in the file is compressed. The backup engine backs up uncompressed data on a file.

During restore During restore, the engine marks a file/folder as compressed before data is written to the file. Therefore, when data is restored, the system automatically compresses it and the file/folders are restored in their original compressed state. The registry aliases are restored as links. The target of the link has to present in order for the link to work correctly.

Registry aliases

Windows NT4 systems and above.

Registry aliases are links in the registry from one key to another. When a registry link is traversed, the path searching continues at the target of the link. The backup engine detects these links in the registry and saves these links instead of copying the target key to which they point. Thus, a lot of duplicate data is eliminated from the registry backup and restore process. The engine provides a mechanism to save the security information related to a registry key. The user can turn this mechanism on or off using the BackupRegSec flag in the master.ini file. The unmounted volumes like Microsoft System Reserved partitions are backed up by the engine

Registry security information

Windows 2000 systems and above.

If the security information of the registry keys was backed up then it is reapplied to the keys during a restore process.

Unmounted volumes

Windows XP and above

The unmounted and reserved volumes are recovered on the restore operation

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AdditionalfeaturesoftheWindowsagentarelistedbelow:
Feature OS version During backup

Temporary files

Windows NT4 systems and above (NTFS volumes only)

The engine provides a mechanism to allow the user to exclude temporary files during a backup process. This option can be chosen from the client GUI by selecting the Exclude Temporary Files option in the backup menus. Once selected, this option will exclude the following: All files in the Internet cache and the temporary folder of all users in the system. All files marked with the flag FILE_ATTRIBUTE_TEMPORARY. All files of the form ~xxx.tmp.

Wild card exclusion

All systems

It is possible for the client side GUI user to specify a path containing wild cards to be excluded. The following steps describe the process: Select Backup > Master/Selective > Exclude Files. Specify the wildcard path in the Filter edit box. No other file in the list box can be selected. Click ADD.

Exclusion of files

Windows 2000 systems and above. All systems.

The engine maintains a list of files and folders that are excluded from a backup or a restore process. This list contains files such as the page file, temporary files, etc.

Controlling automatic shutdown for reboot

A flag in the windows local master.ini file called EnableAutomaticRestart can be specified to control automatic restart behavior. This flag can be set to either Yes or No. At the end of a restore process, if a reboot is required, a dialog box is presented to query whether the engine should reboot the system. If the dialog box times out without a response, then the status of the flag is used to resolve if the system should be automatically restarted.

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WindowsInstantRecovery
Overview
Twofactorsthatdriveaneffectivedataprotectionstrategyintheeventofa disasteraretheRecoveryTimeObjective(RTO),theamountoftimeittakesto recovertheclient,andtheRecoveryPointObjective(RPO),thethresholdforthe amountofdatathatmaynotberecovered.UsingWindowsInstantRecovery(WIR) drasticallyreducesbothyourRTOandRPO. WIRprovidesatemporarysolutiontorestoringyoursystemintheeventofa disaster.WIRallowsyoutocreateavirtualclientforinstantrecoveryon:

AUnitrendsbackupsystem AUnitrendsreplicationtargetsystem
Note:WIRissupportedonUnitrendsphysicalsystemsandisnotavailableona virtualbackupsystem. Whenamissioncriticalclientfails,youcanrestoreaclientimagethatiscreated fromthevirtualclient,andthisclientimageassumestheroleoftheoriginalclient forashortperiodoftimeuntilyoucanperformabaremetalrestore.(Formore details,seeHowWindowsInstantRecoveryworksonpage 437.)

WindowsInstantRecoveryandbaremetalrecovery
YoucanthinkofWindowsInstantRecovery(WIR)asastopgapuntilyoucan performabaremetalrestore.Baremetalrestoreseliminatethestepsofre installingtheoperatingsystemandapplications,providetheflexibilityofrestoring theclienttodissimilarhardwareortoavirtualenvironment,andsignificantly reducetherecoverytimebyrestoringtheclienttoitsoriginalstate.Notall businesseshavesparehardwareavailableatthedropofahat.Precioustimecan belostinprocuringhardwaretoperformtherestore. WIR,usedinconjunctionwithbaremetalrecovery,bridgesthebusiness continuitygapanddramaticallyreducesdowntimeduetoWindowssystem failures. SeethefollowingtopicstosetupandperformWIR:

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HowWindowsInstantRecoveryworksonpage 437 Recommendedbackupstrategyonpage 438 Supportedconfigurationsonpage 439 WindowsInstantRecoverytipsonpage 442

WindowsInstantRecoverystepsonpage 443 Modesofoperationonpage 444 Systemresourceconsiderationsandprerequisitesonpage 445 Storageallocationonpage 446 Virtualnetworksetuponpage 447 Settingupavirtualclientonpage 449 Modifyingavirtualclientonpage 453 Virtualclientrestorestatusonpage 454 Viewingthestatusofvirtualclientsonpage 456 Changingthemodeofoperationonpage 458 AccessingthevirtualclientwhileinAuditorLivemodeonpage 459 Whendisasterstrikesonpage 460 Reportsandnotificationsonpage 461 Troubleshootingonpage 462

HowWindowsInstantRecoveryworks
YoucanperformWindowsInstantRecovery(WIR)onthefollowing:
WIR method A backup system Description A virtual client of the protected client is created and executed on the system. As of release 7.3 or higher, a virtual client of a replicated protected client is created and executed on the replication target system. (Backups must replicate from the source system and a backup schedule must exist.)

A replication target system

Thevirtualclientiscontinuallyupdatedwiththelatesteligiblebackupdata,soan uptodatevirtualimageoftheclientbackupisavailableontheUnitrendsbackup systemortheUnitrendsreplicationtargetsystem.Intheeventofadisaster,this bootablevirtualclientimagecanbebroughtonlineinmoments.Thisclientimage assumestheroleoftheoriginalclientforashortperiodoftimeuntilyoucan performabaremetalrestore. Note:Becausethevirtualclientisexecutedonthephysicalsystem,resourcessuch asmemory,processors,andstoragearereservedfortheinstance.

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Theprocessis: 1 2 3 TheUnitrendsbackupsystembacksupaWindowsclientand(ifused)backups replicatetoaUnitrendsreplicationtargetsystem. AvirtualclientissetuponthesourceORthereplicationtarget. Filescontinuallyrestoretoabootablevirtualclientimage.

4 5 6

Ifdisasterstrikes,youcanbootthevirtualclientontheUnitrendsbackupsystem ortheUnitrendsreplicationtargetsystem. Thevirtualclientofthebackuporthereplicationtargetassumestheroleofthe originalclientforashorttime. NewWindowssystemsareprovisionedandavirtualtodissimilarbaremetal recoveryisperformed,replacingthetemporaryWindowsInstantRecoveryfix.

Note:EveniftheclientwasneverconfiguredforWIRbuthasaneligiblelastmaster backup(onthesourceorthereplicationtarget),youcancreateavirtualclient image,restorefromthelastmasterbackup,andbootthevirtualclient.

Recommendedbackupstrategy
Tokeepthevirtualclientuptodateasbackupsareperformed,theyare immediatelyappliedtothevirtualimage.Toadequatelyprotectthedatausing WIR,youshoulduseanincrementalforeverbackupstrategy.
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Supportedconfigurations
WIRissupportedonallrackmountedsystemssoldsinceMay2011andalldesktop systemssoldsinceJanuary2012.WIRisnotsupportedonvirtualUEBsystems. ThefollowingWindowsconfigurationsaresupportedforinstantrecovery:
Item Client Operating Systems Description

Windows XP, 32-bit and 64-bit (SP2 and later) Windows Vista, 32-bit and 64-bit (SP2) Windows 7, 32-bit and 64-bit Windows 8, 32-bit and 64-bit Windows 8.1, 32-bit and 64-bit * Windows 2003, 32-bit and 64-bit (SP3) Windows 2003 R2, 32-bit and 64-bit (SP3) Windows 2008, 32-bit and 64-bit Windows 2008 R2 Windows 2012, 64-bit, all versions Windows 2012 R2, 64-bit * Windows Small Business Server 2003 and later, 32-bit and 64bit

Server Operating Systems

Applications

SQL Server 2005, SQL Server 2008, SQL Server 2012, Exchange 2003, Exchange 2007, Exchange 2010, and Exchange 2013. Windows Instant Recovery is not supported for Oracle and SharePoint environments.

* Note about Windows 8.1 and Windows 2012 R2: The data from all disks for Windows 8.1 and Windows 2012 R2 are protected by WIR, but a maximum of four disks is accessible when booting.

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ToleverageWindowsInstantRecovery,thefollowingprerequisitesmustbemet:
Prerequisite Unitrends Windows agent version Description For source: The Windows agent must have release 6.2 or higher installed. For target: The Windows agent must have release 7.3 or higher installed. Note: Backups of the server or workstation performed with an older agent are not eligible for Windows Instant Recovery. Instead, the system obtains configuration data directly from the original client and you must set up the WIR virtual client when the original client is still online. After installing a new release, you should run a new master backup to activate this feature for that server. This enables you to perform WIR from any successful backup, even if the Windows client is no longer operational. Unitrends system version For source: WIR is available on 64-bit Unitrends systems running release 6.2.0 or higher. For replication target: WIR is available on 64-bit Unitrends systems running release 7.3 or higher.

Dependingontheapplicationandstoragerequirements,Windowssystemscanbe setupinvariouswaystoensureoptimalperformance.Foreveryoperatingsystem mentionedabove,thefollowingdisks/volumeconfigurationsaresupported:

Item Disk Configuration Description WIR is supported on Windows systems configured with basic disks as well as dynamic disks. (The boot disk cannot be dynamic.) WIR is supported on disks configured with a Master Boot Record style disk as well as a GUID-based Partition Table. Windows systems running on hardware with a UEFI are not supported for WIR.

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Item Dynamic Volumes

Description Dynamic volumes are supported only for those volumes that are not configured as boot or system volumes. Dynamic volumes configured as data volumes are supported for the following types:

File System Configuration

RAID 5 Spanned Striped Mirrored Simple

The following file systems are supported for WIR:

NTFS FAT/FAT32 ReFS (Windows 2012 and later)

Virtualization Hyper-V servers cannot leverage instant recovery to launch virtual machines under a virtual client setup. Since nested hardware assisted virtualization is not supported, this mode is not supported with WIR.

ThefollowingconfigurationsarenotsupportedwithWindowsInstantRecovery.
Limitation Limitation 1 Description If the Active Directory database (NTDS) is not located on the boot volume, the configuration is not supported and you see an error message when the virtual client is added. If the servers Boot and System partitions are on different disks and the System partition is not located on first disk (Disk 0), the configuration is not supported and an error message will be displayed when the virtual client is added.

Limitation 2

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WindowsInstantRecoverytips
SeethefollowingtablefortipsonusingWIRonthebackupsystemandonthe replicationtarget.
WIR Method Both Tip

WIR is not supported for Windows clients if the boot disk is dynamic or GPT. Additional disks can be dynamic or GPT. The WIR virtual client is created from the last successful backup or from the client itself if no backup is present. When you set up the WIR virtual client, the system scans the last master backup available for that client and uses system/disk configuration data to create the virtual client. If no backup is present, the system scans the client itself to obtain configuration data. Windows virtual clients are kept current by restoring the files from client backups on the backup system or from replicated backups on the replication target. The WIR virtual client is created from the last successful backup. If no backups for the chosen client have been replicated to the target, then the client cannot be added. For optimal results, create a backup schedule. Once you create the WIR virtual client, the client is continually updated as new backups run or replicate for the original client. The virtual client is not updated with synthetic backups because synthetic backups have already been updated to the client. In release 7.3 or higher, you can spin up the new virtual client from a successful backup even after the client has failed. To set up WIR on the replication target, you must log in with administrative privileges or above. When you first perform the WIR using the replication target, the system takes the last successful backup and continues updating the client as backups continue to replicate.

Backup System Backup System

Replication Target Both Both

Both

Both

Replication Target Replication Target

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WIR Method Replication Target

Tip

When you perform WIR procedures using the replication target, make sure you select the target and not the source in the Navigation pane.

Replication Target

On the replication target, you can perform WIR using a source that is replicating to the replication target. If you set up a client on the replication target and back up directly from the target, you can use WIR on that client using the target as the source. When you add a virtual client on the replication target for WIR, you do not see the client icon under the Target icon like you do when you add a client to the Source. Backup and restore procedures are the same on the source and target system. The user interface is the same for both. When you set up the WIR client, you have the option to receive a failure report through email. You can update this preference at any time. Incremental forever is the recommended backup strategy, but a strategy that consists of periodic masters and differentials or masters and incrementals also works. If you delete a virtual client while a virtual restore of that client is in progress, the removal may not be instantaneous. The clean up may take time since the restore is halted before the client can be removed.

Replication Target Both

Both

Both

Both

WindowsInstantRecoverysteps
ToperformaWindowsInstantRecovery,followthesebasicsteps: 1 2 Determinethesystemload(optional).Systemresourceconsiderationsand prerequisitesonpage 445. Allocatesystemstoragetotheinstance.Storageallocationonpage 446.

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SetupavirtualnetworkbridgeandnetworktoaccesstheLANduringinstant recovery,ifneeded.(Thisisnotclientspecific,soifabridgeandnetworkare alreadysetupforthesourceortargetwhicheveroneyouareusingyoucanskip thisstep.)Virtualnetworksetuponpage 447. Setupavirtualclient.Settingupavirtualclientonpage 449. Performtheauditprocesstoensurethatthevirtualclientdoesnotconflictwith theoriginalclient.Changingthemodeofoperationonpage 458. PerformtheliveWIRprocedure,ifnecessary.Whendisasterstrikeson page 460. Youcanalsoperformtheseoptionalsteps:

4 5 6

AddorremovedatabasesfromthevirtualclientModifyingavirtualclient
onpage 453. ViewrestoresforthevirtualclientsVirtualclientrestorestatusonpage 454. ViewthestatusofvirtualclientsViewingthestatusofvirtualclientson page 456. Accessthevirtualclient(inauditmodeandlivemode)Accessingthevirtual clientwhileinAuditorLivemodeonpage 459. ChangethemodeChangingthemodeofoperationonpage 458.

Modesofoperation
Therearethreemodesofoperationforthevirtualclient:
Mode Restore Description This is the default mode of the virtual client. In this mode, the backups of the original Windows client are constantly applied (restored) to ensure that the virtual client is up-to-date. Disabling this state does not delete the virtual client, but frees up the resources associated with the virtual client so they can be used for other system functions. Do not disable this state unless the system resource loading warrants the action.

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Mode Audit

Description This mode tests to ensure that the client is bootable and provides recoverability verification of the client. As backups are applied to the virtualized replica, the Audit mode provides a means to audit and verify that the virtual instance is available when executed in Live mode. Running the virtual client in Audit mode does not impact the production Windows system because Audit mode is performed in a sand-boxed virtual environment. An optional daily audit mode verification report is issued with Windows screenshots of the audited system. (You have the option to receive this email report when you set up your virtual client for WIR and you can update this preference at any time.) Any backups of the original Windows system that occur during the Audit mode are applied to the virtual client, once Audit mode is exited.

Live

This mode is used to restore volumes and applications when the original Windows system fails. The failover virtual instance is then executed in Live mode to recover the failed Windows system so that interruption is minimized. Once the failover virtualized instance is executed in Live mode, existing backup, archiving, and replication schedules for the original clients are in effect for the virtual instance. It is important to understand that executing the virtual instance in Live mode with the original Windows client available on the network causes a network (IP) conflict.

Note:SeeChangingthemodeofoperationonpage 458forthestepson changingthemodeofoperation.

Systemresourceconsiderationsandprerequisites
Youmustconfigurethevirtualclient(whetheronthebackupsystemorreplication target)forthedesirednumberofprocessorsandmemoryforoptimum performanceoftheclientwhenitisexecutedinLivemode.Inaddition,asufficient amountofstoragemustbeallocatedforthevirtualclienttoexecute. Itisimportanttoconsiderresourceutilizationonthesystemwhenallocating clientsforWIR.Asprocessor,memory,andstorageareallocatedforthevirtual clients,thereisadepletionofresourcesforotherfunctionsofthesystem,suchas deduplication,backups,archiving,andreplication.Allocationofstorageforvirtual clientssharesthesamestoragepoolasbackupsandhasanassociatedimpacton theretentionofprotecteddataonthesystem.

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Todeterminethesystemloadandutilization Makesurethesystemloadandutilizationareatacceptablelevelspriortoadding anewvirtualclient. 1 SelectthedesiredsystemintheNavigationpane. Note:Ifyouaremanagingmorethanonebackupsysteminasinglepaneofglass, youseemorethanonesystemintheNavigationpane. 2 ClickonSettings>SystemMonitoring>Load. Note:IfthesystemisconsistentlyintheAlarmAreaforprolongedperiodsoftime orifbackupsarenotcompletedinthedesiredbackupwindow,youshould reconsiderthenumberofvirtualclients. 3 SelectSettings>InstantRecovery>Windowstoseeresourceutilization snapshotsforprocessor,memory,andstorageforvirtualclients.

Storageallocation
Dependingontheidentityofthesystem,thestorageallocationcanbedistributed betweenbackups/replication,vaulting,andinstantrecovery.Asyouallocate resourcesforthevirtualclient,theseresourcescannolongerbeusedforother featuressuchasbackups,archives,ordeduplication. Storageisallocated,thenassignedwhenyougotoLivemode. Toallocatestorageforthevirtualclient 1 Priortoallocatingstorage,youmaywanttonote:

Thesystemloadandutilization(seeTodeterminethesystemloadand
utilizationonpage 446). Thestoragebeingusedontheclientbygoingtothecomputerwindowand viewingthestorageondrivesCandD.

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ClickonSettings>StorageandRetention>StorageAllocation.Youseethe storageallocationchartwhichliststhestorageusedonthesystem.

SlidethestoragedistributionforWIRorenterthesizeinthefield. Note:Theamountofstorageallocationforinstantrecoveryshouldbegreaterthan thesumoftheusedspaceontheoriginalWindowsclients. Ifthestorageallocatedforinstantrecoveryisinsufficient,analertandSNMPtrap isissuedtohelpquicklydetectandresolvethespaceallocationissue. Forexample:IfClient1hadadiskofsize100GBwithtwovolumesC:andD:of 50GBeach,andtheusedcapacityonC:andD:were10GBand20GBrespectively, thenthestorageallocationforWindowsInstantRecoveryshouldbegreaterthan 30GB.

4 5

ClickConfirm.Youseeasummarywindowwiththenewallocation. ClickYestoconfirmthenewsettings.

Virtualnetworksetup
Beforesettingupavirtualclient(seeSettingupavirtualclientonpage 449),you mustsetupavirtualnetworkbridgeandconfirmorupdatethevirtualnetwork. Note:Thisisasystemspecificsetupandnotclientspecific,soifaclientonthe sourceorreplicationtargethasalreadybeensetupforWIR,youdonotneedto repeatthisstepforyournewvirtualclient.
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Thisnetworkbridgeallowsyoutoaccessthevirtualclientandthelocalarea networkofthesystemwhenexecutedinLivemode.Withthevirtualnetwork bridge,thevirtualclient(inLivemode),cancommunicatewithotherclientsonthe networkandallowuserstoconnecttothevirtualclient,justastheywouldwith theproductionWindowsclient. Tosetupthevirtualnetworkbridgeandthevirtualnetwork Thevirtualclientcommunicateswithothernetworkelementsviathebridge, whichhastobeassociatedwithaphysicalEthernetadapter(eth0,eth1,etc)on theUnitrendssystem. Settingupthenetworkbridge 1 GotoSettings>InstantRecovery>NetworkBridge.Intheupperleftpartofthe screen,youseetheEthernetadapters(andassociatedsubnets)thatthevirtual clientusestocommunicatewiththeotherclientsonthenetwork. ClicktoselectanEthernetadapter.

networkbridge(theonethatisNOTbeingusedforbackupsorreplication). AfteryouclickontheEthernetadapter,youseeoneofthefollowingintheupper rightpartofthescreen: ATTACHEDdisplays. Ifabridgehasalreadybeensetupforthisadapter,amessagedisplaysinthe rightupperportionofthescreenindicatingthatthisadapterisattachedtothe bridge(suchasNetworkBridgeattachedtoPhysicalAdapter:eth0).Skipto Step8below. ClickAddtoaddthenetworkbridgetotheadapter.Youseeamessageconfirming thatyouareaddingthebridge. ClicktheIunderstandthatIamaddingabridgeto...checkbox. ClickConfirm.Intheupperrightpartofthescreen,youseeamessagethatthe networkbridgeisattachedtothephysicaladapterandthephysicalEthernet adapteryouselected. Note:YoualsoseeaRemovebuttonyoucanusetoremovethisadapter,if necessary.

Thismaybeeth0,eth1,etc.,oryoumayseeonlyone. IfyouhavemorethanoneEthernetadapter,usethesecondaryadapterforthe

Ifabridgehasnotbeensetupforthisadapter,themessageNOBRIDGE

4 5 6

ClickClose.

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Settingupthevirtualnetwork 8 GotoSettings>InstantRecovery>VirtualNetwork.Intheupperleftpartofthe screen,youseethedefaultvalueofthevirtualnetwork.Itmaytakeamomentto load. IftheVirtualNetworkaddressconflictswithasubnetusedinyourenvironment, youcanchangethisaddressasneeded. Note:TheDHCPRangeisapoolofIPaddressesfromwhichIPsareassignedtothe virtualclientsyoucreate.Forexample,withaDHCPRangeof 192.168.53.2.192.168.53.25,theaddressforthevirtualnetworkcanbefrom 192.168.53.2to192.168.53.25,andyoucanchangethelastnumbertoanumber between2and25(aslongasthenumberisnotbeingusedalready). 10 ClickConfirmtoestablishthevirtualnetwork.Youseeamessagethatthenetwork addressissuccessfullyset. 11 ClickOkay.

Settingupavirtualclient
Afteryouallocatestorageandsetupthevirtualnetwork,youarereadytosetup thevirtualclient. Tosetupavirtualclient 1 2 3 Allocatestorage.SeeToallocatestorageforthevirtualclientonpage 446. Assignthevirtualnetworkbridgeandsetupthevirtualnetwork.SeeTosetup thevirtualnetworkbridgeandthevirtualnetworkonpage 448. Ifyouaresettingupavirtualclientonthereplicationtarget,youmustselectthe TargeticonintheNavigationpane,nottheSourceiconortheclientsunderthe Sourceicon. Ifyouaresettingupavirtualclientinthebackupsystem,yourselectioninthe Navigationpanedoesnotmatter. 4 GotoSettings>InstantRecovery>Windows.Youseethevirtualclientsthatare alreadysetup,ifthereareany,andgraphsoftheallocationforprocessors, memory,andstoragefortheexistingvirtualclientsonthesystem.

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ClickAddinthebottomrightofthescreentocreateavirtualclient.Youseealist ofalleligibleclientsthatmeettheprerequisites. Note:Prerequisitesincludetherightagentversion,operatingsystem,anddisk configuration.ToperformWIRonareplicationtarget,asuccessfulmasterbackup isalsorequired.Iftheclientyouwanttoaddisnotonthislist,verifythatthese prerequisiteshavenotbeenmet.

Clickonthenameofthedesiredclient. Note:Youseeamessagethattheclientconfigurationisbeingretrieved.Thismight takeamomentasthesystemscansthelatestmasterbackupavailableforthat clientforsystem/diskconfiguration,andthenusesthisconfigurationtocreatethe virtualclient. Oncetheconfigurationisretrieved,youseetheAddVirtualClientwindow,which displaystheclientconfigurationdetails(processor,memory,anddisk configurationoftheoriginalWindowssystem).

IntheFailoverClientConfigurationsectionofthescreen,settheprocessorand memoryoptions.ValuesdefaulttothesettingsfortheoriginalWindowssystem. Note:Youcannotexceedtheoriginalsystemconfiguration.RememberthatWIRis atemporaryfix,andyoudonotneedtomatchtheoriginalconfiguration.Youmay wanttoenterfewerprocessorsandlessmemorythanisrequiredontheoriginal Windowssystem.Whenyouconfirmthesettingsonthiswindow,youmayseea messagethatyouroptionsaresettoohighandyoucanchangethemaccordingly.

Field Processor

Description
Allocate the number of processors for the virtual client in the Processors field under the Failover Client Configuration section. The number of processors allocated for this client cannot exceed the original system configuration. Allocate the amount of memory for the virtual client in the Memory field under the Failover Client Configuration section. The amount of memory allocated for the virtual client cannot exceed the original system configuration.

Memory

ChecktheEmailthefailovervirtualclientrecoveryverificationreporttoreceive adailyemailreportofascreenshotoftheloginscreenoftheclientinAudit mode.Thisisagoodtesttoseeifthevirtualclientisready,justincaseyouneed torestore.(SeeModesofoperationonpage 444formoreinformation.)

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InthelowerpartofthescreenintheVolumestab,clickonthevolumesand applicationsyouwanttoinclude.Thevolumesandapplicationsthatareprotected ontheoriginalclientareavailable.AnycriticalvolumesarealreadyintheVolumes toRestorecolumn. Note1:SystemReservedPartitionsorUtilityPartitionsarenamedas UnmountedVol:/{ID}. Note2:YoumayseeadditionaltabsbesidestheVolumestab,suchasanExchange tabifyourclientbackupincludesExchangedatabases.

10 ClickAddafteryouselectthevolumesandapplicationsyouwanttoinclude.Your selectionisaddedtotheVolumestoRestorecolumn.YoucanalsoclickAddAllto movealloftheavailablevolumesandapplicationstotheVolumestoRestore column. 11 ToremovevolumesfromtheVolumestoRestorecolumn,clickonthevolumesor applicationsandclickRemove,orclickRemoveAlltomoveallvolumesand applicationstotheVolumesAvailablecolumn.

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ThefollowingtableprovidesspecialnotesaboutremovingMicrosoftvolumesand applications. Note1:Thecriticalvolumesarealreadyselectedandcannotberemovedfromthe selection. Note2:Pleaseusecautionwhendeselectinganyvolumes.IfaSANLUN(s)was attachedtotheoriginalWindowssystem,itisrecommendedthattheSANvolume beexcludedfromthevirtualsystemandreattachedafterthevirtualinstanceis executedinLivemode.

MS Clients and Applications Microsoft Exchange or Microsoft SQL Client Notes

If the client being protected for WIR has Microsoft Exchange and/or Microsoft SQL Client installed on it, you see additional tabs in the bottom area of the virtual client configuration screen, one per application. Click on these tabs to select the storage groups or databases that you want to restore to the virtual client. Note: If no backups exist for these databases or storage groups, they can be selected but are not protected by instant recovery until successfully backed-up. Along with the file-based backups, application backups for the selected items are automatically restored to the virtual client so that the applications go live much more rapidly than if these applications had to be restored after the virtual client had gone live.

Microsoft Exchange or Microsoft SQL application

If you are protecting a Microsoft Exchange or Microsoft SQL application, a list of the Exchange or SQL databases for the client displays when you select the appropriate application tab. Just like the available Volumes, select the Exchange or SQL database(s) to protect and add them to the Volumes to Restore queue.

Note:System databases, such as master, model, and msdb do not

display in the available list as they are automatically restored to the virtual client.

12 IfthereareadditionaltabsbesidestheVolumetab(suchasanExchangetab), repeatthestepstoaddstoragegroupsordatabasestothevirtualclient.

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13 ClickConfirm.YouseetheWindowsInstantRecoveryClientsscreen.Noticethat informationaboutthevirtualclientyouaddeddisplaysinthetopportionofthe screen(withastateofNew)andalsointheresourceallocationgraphs.Younow haveavirtualclientyoucanuse,ifneeded. Note:FordetailsaboutthefieldsontheWindowsInstantRecoveryClientsscreen, seeViewingthestatusofvirtualclientsonpage 456. NoteaboutthereplicationtargetWIR:Whenyouaddavirtualclienttothe replicationtargetforWIR,theclienticondoesnotdisplayundertheTargeticonin theNavigationpanethewaythatitdoeswhenyouaddaclienttotheSource.To seethevirtualclientssetupforWIRonthereplicationtarget,youmustclickonthe TargeticonintheNavigationpane,thengotoSettings>InstantRecovery> Windows.YouseethelistofWIRclientsonthereplicationtargetontheModify VirtualClientwindow. 14 Hoveroverthegraphstoseethepercentagesandvaluesforthevirtualclientyou added,othervirtualclients,andthesystem. Note:YoucanclickontheclientontheWindowsInstantRecoveryClientsscreen atanytimetoupdatetheinformationortodeletethevirtualclient.

Modifyingavirtualclient
Afteryousetupthevirtualclient,youcanmodifycertaininformation. Tomodifyvirtualclientinformation 1 Ifyouaremodifyinginformationforavirtualclientonthereplicationtarget,you mustselecttheTargeticonintheNavigationpane,nottheSourceiconorthe clientsundertheSourceicon. GotoSettings>InstantRecovery>Windows. Clickthelineoftheclientyouwanttomodify.YouseetheModifyVirtualClient window. Followthesestepstomodifythevirtualclient.
Description Once created, the volumes protected by the virtual client cannot be changed. You must delete and then re-create the virtual client and select different volumes to protect.

2 3 4
Action

Changing volumes for a virtual client

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Action Adding or removing databases

Description You can add or remove Microsoft Exchange or Microsoft SQL databases to the lists of the ones being protected. If added, backups of these databases or storage groups are restored to the virtual client, and if removed, they are no longer restored to the virtual client.

Note: When removing databases or storage groups from the list of selected items, files that were previously restored are not deleted from the virtual client, but subsequent backups are not restored to the virtual client.
Changing the amount of virtual memory You can change the amount of virtual memory or the number of virtual processors assigned to the virtual client after initial creation. You should be careful not to over allocate resources to the virtual clients, or the overall system performance (backups, deduplication, etc.) is adversely affected. To stop the restores from being automatically performed on the virtual clients, you can temporarily disable this process by selecting the client and unchecking the Enable virtual restores to the instant recovery client checkbox. If you want to periodically check on the virtual clients viability, select the Emailthefailovervirtualclientrecovery verificationreport checkbox to receive automatic boot to audit mode and screen shot emails. When this is selected, the client is in the verify state.

Stopping automatic restores on virtual clients

ClickConfirmafteryoucompletethemodifications.

Virtualclientrestorestatus
Toviewrestoresforvirtualclients Thevirtualclientsarecontinuallyupdatedwiththelatestbackupdata,orrestored, soanuptodatereplicaisalwaysavailable.Youcanseeacurrentsnapshotor pointintimeviewoftherestoresthathavebeenappliedtothevirtualclientsand restoresthatarepending. Note:SeeReportsandnotificationsonpage 461forinformationaboutthe WindowsVirtualRestoresReport.

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Ifyouareviewingrestoresforvirtualclientsonthereplicationtarget,youmust selecttheTargeticonintheNavigationpane,nottheSourceiconortheclients undertheSourceicon. GotoSettings>InstantRecovery>Windows. ClickRestores(totheleftoftheAddbutton)toseetheVirtualClientRestore Statuswindow: finishedbeingrestoredorappliedtothevirtualclient). ThebottomportiondisplaysthePendingRestores(thecompletedbackupsthat areinthequeuetoberestoredfortheselectedvirtualclient). Thefollowingtableliststhedetailsaboutthefields.Thesefieldsarethesamefor thelastbackupsorthependingrestores.

2 3

ThetopportiondisplaystheLastBackups(theonesthathavemostrecently

Field Source System Client ID Complete

Description The source system where the data was originally protected. The name of the protected and virtual client. An identification number of the restore process. An indication (checkmark or x) that the restore process was successful or not successful. The restore instance that was performed, such as file-level. The date of the WIR restore. The time of the WIR restore. The type of restore that was performed, such as master or incremental. The amount of time of the restore. The size of the restore in megabytes. The number of files that were restored.

Instance Date Time Type

Elapse Size (MB) Files

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Viewingthestatusofvirtualclients
Toviewthestatusofconfiguredvirtualclients 1 Ifyouareviewingthestatusofconfiguredvirtualclientsonthereplicationtarget, youmustselecttheTargeticonintheNavigationpane,nottheSourceiconorthe clientsundertheSourceicon. GotoSettings>InstantRecovery>WindowstoseetheWindowsInstant RecoveryClientscreen. Thisscreendisplaysallthecurrentlyconfiguredvirtualclientsandtheirassociated states.Youseethefollowinginformation:
Field Status System Client Name Enabled Live Description An icon that indicates the state of the virtual client. The WIR system name. The WIR client name. Indicates if the Restore mode of the client is enabled or disabled. Indicates whether or not (Yes or No) the Live mode was used when the original system failed. Verifies whether or not (Yes or No) the virtual instance is available when executed in Live mode. The state of the virtual client. For values, see Virtualclientstatus Statevaluesonpage 457. Use the port to access the virtual client in Audit and Restore mode using a VNC (Virtual Network Computing) client.

Audit

State

VNC Port

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VirtualclientstatusStatevalues
ThefollowingtableliststhevaluesfortheStatecolumnontheWindowsInstant RecoveryClientscreen.
Column New Description The virtual client is newly created and is awaiting the initial restore of backup data to complete. A backup of the original system is currently being restored to the virtual client. The instant recovery system cannot be launched into Audit mode or Live mode if the virtual client is in restore state. The virtual client is not performing any restore operations at this time and has completed at least one restore. The virtual client is booted into Audit mode. This is a method for verifying the client in terms of ensuring that it is bootable. In this state, there is no network configured for the client so it is only accessible through the VNC port, as displayed in the client status grid. The virtual client is booted into Live mode. The virtual client has been configured to periodically go into verify mode and create verification emails to be sent to the user, and the virtual client is in the verification process at this time. The virtual client is powered off after it has been executed in Live mode. The virtual client is temporarily unavailable for restore, audit, or live mode due to insufficient space. An alert and a SNMP trap is issued when the virtual client is halted due to insufficient space. When disk space becomes available a corresponding alert and trap is issued. The user has initiated a deletion of the virtual client. The virtual client is in an invalid state if it has been executed in Live mode and is transitioned into Restore mode again. An alert and SNMP trap is triggered when the virtual client becomes invalid. View it by selecting Reports > Alerts Report. If the virtual client is invalidated, it must be deleted and re-created to continue operation.

Restore

Idle

Audit

Live Verify

Off Halted

Destroy Invalid

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Changingthemodeofoperation
Therearetimeswhenyouwanttochangethemodeofoperation,suchaswanting totestthattheclientisbootable.Thefollowingtableliststhemodesofoperation.
Mode Restore Audit Description This is the default mode of the virtual client. This mode tests to ensure that the client is bootable and provides recoverability verification of the virtual client. This mode is used to restore volumes and applications when the original Windows system fails.

Live

Note:SeeModesofoperationonpage 444fordescriptionsandmore informationaboutthemodesofoperation. Tochangethemodeofoperation Followthesestepstochangethemodeofoperation. 1 2 3 ClickonSettings>InstantRecovery>Windows. Clickonthevirtualclient. Followthesesteps,dependingonthemodeofoperationyouwanttochange.

Mode Restore Description To disable the Restore mode, uncheck the Enablevirtualrestoresto thefailovervirtualclient checkbox. To put the virtual instance in Audit mode, check the Setthefailover virtualclienttogointoauditmode checkbox. To put the virtual instance in Live mode, check the Setthefailover virtualclienttogointolivemode checkbox.

Audit

Live

Onceyouchangethemodeofoperation,youcanseetheupdatedstateonthe WindowsInstantRecoveryClientscreen.Thevirtualclientisnowinhalted,audit, orlivemode.

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AccessingthevirtualclientwhileinAuditorLivemode
ThefollowingproceduresdescribeaccessingthevirtualclientwhileinAuditmode (networkaccessisnotavailable)orLivemode. ToaccessthevirtualclientwhileinAuditmode InAuditmode,thenetworkisdisconnectedtoensurethatthevirtualclientdoes notconflictwiththeoriginalclient.Auditmodeisusefultoverifythatthevirtual clientisbootableandcanbeusediftheclientcrashes.Sincethenetworkis disconnected,applicationsthatrequirenetworkaccess(ActiveDirectory, Exchange,SQL)arenotavailable. VirtualclientsinAuditmodehavenonetworkconfigured,sotheyareonly accessiblethroughaVNCport. 1 2 LaunchyourVNCviewer. SpecifytheIPaddressofthesystemfollowedbyacolonandtheVNCPortseenin theFailoverClientManagerslistofvirtualclients. Example:IftheVNCPortspecifiedintheFailoverClientManageris5905andthe IPaddressoftheUnitrendssystemis192.168.111.120,thevirtualclientcanbe accessedas192.168.111.120:5905. ToaccessthevirtualclientwhileinLivemode InLivemode,thevirtualclientconsolecanbeaccessedusingVNCviewerora nativeWindowstool.

UsingaVNCviewer,specifytheIPaddressofthesystemfollowedbyacolon
andtheVNCPortseenontheWindowsInstantRecoveryClientsscreen (Settings>InstantRecovery>Windows). OR

AccessthevirtualclientusingnativeWindowstools,likeRemoteDesktop
Connection. Note:Itishighlyrecommendedtorecovertheoriginalclient(usingbaremetal restore)assoonaspossible.AnalertandSNMPtrapistriggeredifthevirtualclient isexecutinginLivemodeformorethan14days.

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Whendisasterstrikes
WhenaWindowssystemfails,followthesestepstomakethevirtualclient availableandtoensureminimaldowntime. 1 2 3 4 SelectSettings>InstantRecovery>Windows. Selecttheclientthatfailedfromthelistofvirtualclients.YouseetheModify VirtualClientwindow. ChecktheSetthefailovervirtualclienttogointolivemodecheckbox. ClickConfirmtoinitiatetheoperation. Note:Ifarestoreoperationisinprogress,theLivemodeoperationisnotinitiated untilthecurrentrestoreoperationcompletes. 5 ConnecttothevirtualclientusingVNC,thenlogin. ToconnectusingaVNCviewer,specifytheIPaddressofthebackupsystem followedbyacolonandtheVNCPortseenintheFailoverClientManagerslistof virtualclients.Fordetails,seeToaccessthevirtualclientwhileinAuditmodeon page 459. 6 Ifyouseeamessageaboutneedingtoreactivate,youmustactivateWindows usingyourproductkey.ClickActivateNowandregistertheclient. Performthenextfewstepsinthisproceduretoensurethatthehardware,disks, volumes,andnetworkaccessareavailable. 7 8 9 Onfirstboot,Windowsautomaticallyperformssomedriverupdates.Whenthisis complete,thesystempromptsyoutoreboot. Rebootthevirtualclient. CheckthediskconfigurationusingWindowsDiskManagement: PresstheStartbutton. RightclicktheComputeritem. ChooseManage. ChooseStorage>DiskManagement.Thisapplicationshowsagraphicalview ofalldisksandvolumes. IfthediskmanagershowsanydisksintheOfflinestate,thenrightclickthedisk iconandchooseOnline. IfitshowsanydynamicdisksasForeign,rightclickthediskiconandclick Import. Note:Afterthisiscomplete,allvolumesshouldappearastheydidontheoriginal client.

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10 Setthesystemclock.Theclientmayberunningwiththesystemclocktimethat existedduringthelatestbackup.Thismaycausetheclienttobootwitha date/timeinthepast. 11 FromtheWindowsControlPanel,updatethenetworkpropertiesfortheadapter (theTCP/IPv4address).Setthepermanentnetworkaddressasfollows:

IftheIPoftheoriginalclientisonthesamesubnetasthebackupsystem,set
theIPtomatchthatoftheoriginalclient. useanIPaddressthatisonthesamesubnetasthebackupsystem.Next,login tothebackupsystemandmodifytheclientsIPaddresstomatchthenewone yousupplied(seeTomodifyaclientonpage 74).Thisensuresthatscheduled backup,archive,and/orreplicationjobscontinuefortheclient. 12 Savetheoriginalclienttothesystemtoensurethatthevirtualclientcan communicatewiththesystem.Thisstepisrequiredtofinishthepreparationofthe virtualclientandmaketheapplicationslikeSQLonthevirtualclientsavailableon thenetwork.Tosavetheclient,performthefollowingsteps: SelectSettings>Clients,Networking,andNotifications>Clients. SelecttheoriginalWindowsclient. ClickConfirm. Oncetheclientissavedfromtheadministratorinterface,SQLdatabasesand otherapplicationsmayrequireafewminutestobecomeavailable. Thevirtualclientisnowavailabletoperformtheroleoftheoriginalfailed Windowsclient. Thebackup,archiving,andreplicationschedulesfortheoriginalWindowsclient continuetoprotectthevirtualclient. 13 TheoriginalWindowsclientcannowberestoredusingbaremetalrecovery. Note:SeeBaremetalrestoreproceduresonpage 717formoreinformation.

IftheIPoftheoriginalclientisonadifferentsubnetthanthebackupsystem,

Reportsandnotifications
WhenthevirtualclientisinRestoremode,everybackupthatisperformedto protecttheoriginalWindowssystemisappliedandrestoredtothevirtualclient. GotoReports>WindowsVirtualRestoresReporttoseeareportaboutthestatus oftherestorejobsperformedtothevirtualclient. IfthevirtualclientisrunninginAuditmodeorLivemodeformorethan14days, anemailissentdailytoemphasizetheimportanceofrecoveringtheoriginal Windowssystemattheearliestpossibletime.Thevirtualclientisameansof providingbusinesscontinuityuntiltheoriginalclientcanberecovered.
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IftheoriginalWindowsclientdiskconfigurationchanges,thevirtualclientis disabledandanalertisgenerated.Atthispoint,youshoulddeleteandreaddthe virtualclientsothatitisrecreatedwiththeupdateddiskconfiguration. Ifatanypointtheamountofstoragespaceallocatedtoinstantrecoveryis exhausted,thevirtualclientthatunsuccessfullyrequestedtheadditionalspaceis placedintoahaltedstateandanalertisgenerated.Atthatpoint,gobacktothe StorageAllocationinterfaceandincreasetheamountofspaceallocatedtoinstant recovery.

Troubleshooting
ConflictwithvolumeusingD:\andtheCDdeviceonthevirtualclient
IftheoriginalclienthasmultiplevolumesandoneistheD:drive,inAuditmode andLivemode,theCDdeviceconflictswiththevolumedriveletterD:.Duetothe volumeconflict,theD:volumeoftheoriginalclientismountedasadifferentdrive letterorwithoutadriveletterwhenthevirtualclientisbootedinAuditmodeor Livemode.Torectifytheconflict,performthefollowingsteps: 1 2 3 4 5 ConnecttothevirtualclientusingVNCviewer. OpenDiskManagementbyclickingStart,rightclickonComputer,andselect Manage. SelecttheCD/DVDdeviceshown,rightclickandselectChangeDriveLettersand Path. ChangethedrivelettertoanunusedvolumeletterbyclickingtheChangebutton. Repeatthevolumerenamingprocessofthepreviousstepforthedatavolume formerlyknownasD:.

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Chapter13 MicrosoftSQLServerProtection
ThischapterdescribesproceduresusedtoprotectMicrosoftSQLServer2005and laterenvironments.Seethefollowingtopicsfordetails:

AboutSQLServerprotectiononpage 463 ExecutingSQLbackupsonpage 466 SQLServerbackupsstatusonpage 470 RestoringSQLbackupsonpage 471 SQLrestorefromthereplicationtargetonpage 476 Note:ThischaptercoversprotectingMicrosoftSQL2005andlaterwithagent basedbackups.IfyourSQLserverisaVMwarevirtualmachine,youcaneitherrun vProtectapplicationawarebackupsasdescribedintheProtectingVMware Infrastructurechapter,orinstalltheWindowsagentandimplementprotectionas describedhere.Foracomparisonofeachstrategy,seeBestpracticesfor protectingVMwarevirtualmachinesonpage 563.IfyoureusingSQL2000,see LegacySQLServeragentonpage 821.

AboutSQLServerprotection
TheWindowsagentextendstheUnitrendssolutionfortheprotectionofMicrosoft SQLServerdatabasesanddatabaseobjectsbyenablingaSQLawaresystem.This meansthattheWindowsagentcandetectthepresenceofSQLonaserverand displaysaniconrepresentingtheSQLapplicationintheNavigationpanewhen addingaclient. TheUnitrendsWindowsagentsSQLprotectioncapabilitiesarebasedon MicrosoftWindowsVolumeShadowCopyService(VSS)andVirtualDevice Interface(VDI)technologies.

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AfterinstallingtheagentonaSQLserver,allconfigurationandmanagementtasks areperformedonthebackupsystem. WhenperformingSQLbackups,onlytheSQLdatabasesarebackedup.No operatingsystemorfileleveldataisprotected.ToprotecttheWindowsoperating systemandfilesystem,seeChapter 32,WindowsHotBareMetalProtectionand Chapter 12,ProtectingWindowsEnvironments. UnitrendssupportsallsupportedMicrosoftconfigurationsofSQLServer:

SQL2005systemrequirements SQL2008systemrequirements SQL2008R2systemrequirements SQL2012systemrequirements Note:ThelegacySQLServeragentisstillusedtoprotectSQLServer2000 databases.Thelegacyagentisautomaticallyinstalledalongwiththestandard Windowsagentanddoesnotsupportbackupandrestoreoperationsforanyother SQLServerversions.SeeLegacySQLServeragentonpage 821formore information.

AgentprerequisitesforMicrosoftSQL
Thefollowingservicesmustbeinstalledontheclientpriortoinstallationofthe agent:

VolumeShadowCopyCanbemanualorautomaticstartuptype. SQLServerVSSWriterShouldbestartedandsettoautomaticstartuptype. SQLServerBrowserShouldbestartedandsettoautomaticstartuptype.

IftheSQLServerVSSWriterorSQLServerBrowserservicesarenotstartedwhen youinstalltheWindowsagent,theagentwillnotpickupontheSQLinstance. InstallingtheagentinstallstheBPAgentservice.TheSQLServerVSSWriter,SQL ServerBrowser,andBPAgentservicesmustberunningtoperformbackupand restoreoperations.

Systemrequirements
MicrosoftSQLprotectionissupportedonthefollowingoperatingsystems:

WindowsServer2012and2012R2(Standard,Datacenter,andEssentials
versions) Windows8.1 Windows8
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Windows7 WindowsServer2008and2008R2(both32bitand64bitversions) WindowsVista WindowsServer2003and2003R2(both32bitand64bitversions) Unitrendsrelease6.0.0orhigherisrequiredtoenabletheVSSbasedagent.

SQLServeragentbackups
TheWindowsagentsupportsfull,differential,andtransactionlogbackupsfor MicrosoftSQL.FullanddifferentialbackupsareperformedusingVolumeShadow CopyService(VSS)snapshots.Transactionlogbackupsareperformedusingthe VirtualDeviceInterface(VDI). TherecoverymodelofyourSQLdatabasesdetermineswhattypeofbackupsare supported.

Simplerecoverymodeldatabasessupportfullanddifferentialbackups.
Transactionlogbackupsarenotpossibleonsimplerecoverymodeldatabases.

Fullrecoverymodeldatabasessupportfull,differential,andtransactionlog
backups.Transactionlogbackupstruncatelogfileswhilefullsanddifferentials donot. Themasterdatabaseonlysupportsfullbackupsregardlessofrecoverymodel. Differentialsandtransactionlogbackupsarenotsupported.

DisplayofSQLServerinthebackupsystem
OnceyouregistertheSQLServertothebackupsystem,theSQLicondisplaysin theNavigationpanebeneaththeclientnamewithwhichitisassociated.Ifyoudo notseetheSQLicon,clickthereloadarrowsatthebottomtorefreshtheview.For detailsonregisteringtheSQLServer,seeAboutaddingclientsonpage 61. IfyouhaveaddedSQLtoaWindowsserveraftertheserverhasbeenregisteredto thebackupsystem,theagentsoftwaremustrescantodetectanddisplaythe newlyaddedSQLapplication.Torescan,highlighttheSQLServerintheNavigation paneandselectSettings>Clients,Networking,andNotifications>Clients.On theClientspage,clickSave.

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ExecutingSQLbackups
SQLbackupscaneitherbeexecutedimmediatelyorscheduledatadesired frequency.Scheduledbackupsaremoretypicalyoucreateacalendarbased schedulewhichspecifieswhenSQLbackupswilloccur.Scheduledbackupsform thefoundationofcontinuousdataprotection.1timebackupsarebackupsthat occuronlyonetimeandareexecutedassoonaspossible.Thisfeatureisusefulfor creatingaonetimebackup,andisnotrecommendedasthebasisforcontinuous SQLprotection. Thefollowingbackupproceduresareavailable:

Toexecutea1timeSQLbackup TocreateaSQLbackupschedule ToviewormodifyaSQLbackupschedule TodeleteaSQLbackupschedule ToenableordisableaSQLbackupschedule

Toexecutea1timeSQLbackup 1 2 SelectaSQLiconintheNavigationpaneandclickBackup. Selectthe1TimeBackuptab. Thisretrievesalistofdatabasesavailableforbackup.Ifthereisnothinginthelist, clickthereloadarrowsatthebottomtorefreshthelistofdatabasesdiscoveredin theenvironment.Ifthereisstillnothinginthelist,verifythattheAgent prerequisitesforMicrosoftSQLonpage 464aremet. 3 IntheDatabasestoProtectarea,checkboxestoselectthedatabasestobackup. Databasesthatareofflinecannotbeselectedforbackup. Hoveroverthedatabasenametoseetoseethedatabaserecoverymodel. Aseparatebackupiscreatedforeachdatabaseselected.Backupsintheschedule executesimultaneously,uptothenumberofconcurrentoperationsconfiguredfor thesystem. 4 ChoosethetypeofbackupbyselectingFull,Differential,orTransaction. Ifarestoreoperationwasperformedsincethelastbackup,orifafullbackuphas notbeenperformedfortheselecteddatabase(s),besuretoselecttheFullbackup option.IfeitherconditionistrueandtheDifferentialorTransactionLogbackup optionischosen,thesystemwillnotqueuetherequest. 5 Bydefault,backupsarestoredonthedefaultdevice.Tobackuptoadifferent device,selectoneintheAvailableDevicesarea.

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Ifdesired,checktheVerifyBackupboxtoperformadatatransferintegritycheck foreachbackup. ForSQL,inlineverifiesaredoneduringthebackup.Thismethoddecreasesthe amountoftimerequiredforverification.Whenthebackupcompletes,theagent comparesitschecksumwiththesystemschecksum.Iftheydiffer,thebackupfails.

ClickBackupatthebottomofthescreentoinitiatethebackupprocess. Aseparatebackupiscreatedforeachdatabaseselected. Toviewthestatusoftheactivebackupoperations,selectSettings>System Monitoring>Jobs.SeeMonitoringrunningjobsonpage 182fordetails.Tosee thestatusofcompletedbackupjobs,seeViewingbackupsonpage 175. TocreateaSQLbackupschedule

1 2

SelectaSQLiconintheNavigationpane,andclickBackup. SelecttheScheduleBackuptab. Thisretrievesalistofdatabasesavailableforbackup.Ifthereisnothinginthelist, clickthereloadarrowsatthebottomtorefreshthelistofdatabasesdiscoveredin theenvironment.Ifthereisstillnothinginthelist,verifythattheAgent prerequisitesforMicrosoftSQLonpage 464aremet.

3 4 5

EnterauniqueScheduleName. Ifdesired,enteraScheduleDescription. IntheDatabasestoProtectarea,checkboxestoselectthedatabasestobackupin theschedule. Databasesthatareofflinecannotbeselectedforbackup. Adatabasemayexistinonlyonescheduleatatime.Attemptingtoaddasingle databasetomultipleschedulesresultsinfailuretosavethesubsequentschedules. Hoveroverthedatabasenametoseethedatabaserecoverymodel. Aseparatebackupiscreatedforeachdatabaseselected.Backupsintheschedule executesimultaneously,uptothenumberofconcurrentoperationsconfiguredfor thesystem.

Ifyouwouldliketoaddnewdatabasestothisscheduleautomatically,checkthe AutoincludenewDatabasesbox. ThisoptioncanbeenabledinonlyonescheduleforeachSQLserverthatthe systemisprotecting.

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Ifselected,aprocessisenabledthatdetectsmodificationstothelistofavailable databasesontheMicrosoftSQLServer.Newlydetecteddatabasesareaddedto thescheduleautomatically. 7 IntheSchedulearea,selectabackupstrategyfromthelist.

ChooseFullwithDifferentials,FullwithTransactionLogs,orCustom. Theschedulefortheselectedstrategydisplaysbelow.
Note:Selectabackupstrategyappropriatefortherecoverymodelsofyour databases.Itmaybenecessarytocreatemorethanonebackupscheduleto accountfordifferentdatabaseshavingdifferentrecoverymodels. 8 Dooneofthefollowing: Foranoncustomstrategy,definethefrequencyatwhichbackupsofeachtype willrunusingthefieldsbeloweachbackup. Foracustomstrategy,clicktheCalendaricontodefinethefrequencyatwhich backupsofeachtypewillrun.Dothefollowingforeachbackupinstance:

recurrence,anddescription(optional),thenclickConfirm. Ifdesired,modifytheminimumandmaximumretentionandlegalholdsettings. Thesesettingsapplytoallselecteddatabases.Tosetdifferentvaluesforeach database,donotentersettingshere.Instead,finishcreatingyourbackup schedule,thengotoSettings>StorageandRetention>BackupRetention.For detailsseeAboutretentioncontrolonpage 106.

Dragabackupiconontothecalendar.Dragontotodaysdateorlater. IntheAddBackupwindow,definethebackuptype,startdate,starttime,

10 ClickAdvancedSettingsandspecifyoptionalsettingsasdesired.

ChecktheVerifyBackupoptiontoperformadatatransferintegritycheckfor

eachbackup.Fordetails,seeStep6onpage 467. Selectthebackupdevicetowhichbackupswillbewritten. UnchecktheEmailScheduleReportoptionifyoudonotwanttoreceive informationaboutthisscheduleinthedailysystemandschedulesummary reports.Thisischeckedbydefault. UnchecktheEmailFailureReportoptiontodisablesendinganemail notificationuponfailureofanybackupjobontheschedule.Thisischeckedby default.

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 ClickConfirmtosaveAdvancedSettings.
Note:Reportsaredeliveredtoemailrecipientsspecifiedinthereportfieldin Settings>Clients,Networking,andNotifications>EmailRecipients.Thesystem andschedulesummaryreportsaresentat8AMbydefault.Tochangethetimeof daythereportissent,seeTomodifythetimethatscheduledreportsare generatedonpage 330. 11 ClickSavetocreatetheschedule. ToviewormodifyaSQLbackupschedule 1 2 3 4 SelectaSQLiconintheNavigationpaneandclickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthedropdown menu. ModifysettingsasdesiredandclickSave. Foradescriptionofeachsetting,seeTocreateaSQLbackupscheduleabove. Wheneditingaschedule,onlytheitemsbeingprotectedaremarkedinthe Databasestoprotectarea.TheobjectsdisplayedaredependentupontheSQL Serverinstancesanddatabasesthatareinstalledandrunning.Ifaninstanceisnot available,alldatabasesincludedinschedulearemarkedasunavailable. TodeleteaSQLbackupschedule 1 2 3 4 SelectaSQLiconintheNavigationpaneandclickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthedropdown menu. ClickDeleteSchedule. Note:YoucanalsodeleteSQLschedulesfromtheEnterpriseBackupsubsystem. SeeTodeleteanEnterprisebackupscheduleonpage 171fordetails.Youwill needtousethismethodiftheSQLiconisnotavailableintheNavigationpane. ToenableordisableaSQLbackupschedule 1 2 3 SelectaSQLiconintheNavigationpaneandclickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthedropdown menu.
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Dooneofthefollowing:

Toenabletheschedule,checktheScheduleEnabledbox. Todisabletheschedule,unchecktheScheduleEnabledbox.
5 ClickSave. Note:YoucanalsoenableanddisableSQLschedulesfromtheEnterpriseBackup subsystem.SeeToenableordisableanEnterprisebackupscheduleonpage 171 fordetails.

SQLServerbackupsstatus
UsingtheUnitrendsinterface,youcanviewyourbackuphistoryforagivenperiod oftime.ViewthestatusofcompletedMicrosoftSQLbackupjobsusingoneofthe followingprocedures:

Toviewbackupscompletedinthelast7daysorcurrentmonth ToviewtheBackupsreportforaSQLServer
Toviewbackupscompletedinthelast7daysorcurrentmonth 1 2 3 SelectaSQLiconintheNavigationpaneandclickStatus. SelectthePast(HistoricalStatus)blind. TheSystemStatuspagedisplaysasnapshotofbackupsoverthelast7days. Failuresarered,warningsyellow,andsuccessgreen. HoveroveranysquareintheBackup:7DaySnapshotcalendarforabackup summaryofagivenday. 4 5 6 SelecttheBackup:Last7Daystabbelowforalistofbackupjobsfromthe previoussevendays.Clickanycolumnheadtochangethesortorder. SelecttheBackup:Monthtabbelowforalistofbackupjobsfromthecurrent month.Clickanycolumnheadtochangethesortorder. ClickabackuptoviewadditionaldetailsontheBackupInformationpage.See BackupInformationpageonpage 177formoreinformation. ToviewtheBackupsreportforaSQLServer 1 2 SelectaSQLiconintheNavigationpaneandclickReports. SelecttheBackupsreport.

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3 4 5 6

IntheDateRangedropdownmenuatthebottomofthescreen,selecta preferreddaterange.ThedefaultdaterangeisToday. Clickanycolumnheadtochangethesortorder. AddorremovecolumnsbyclickingtheEnableanddisablereportcolumns button. PrintorexportthereportwiththePrintthisreportandSaveallavailabledata buttons. Formoreinformationonthecolumnheadings,seeBackupsReportonpage 343. Formoreinformationonworkingwithreports,seeUsergeneratedreportson page 333.

RestoringSQLbackups
TheWindowsagentsupportsrestoreoffull,differential,andtransactionlog backupsofSQLdatabases.Whenperformingarestore,allpreviousbackupsinthe grouparealsorestored.Thismeansthatwhenrestoringatransactionlogbackup, themaster,thelatestdifferential(ifany),andallpriortransactionlogbackupsare restoredaswell.Eachbackupbeingrestoredwillbeitsownrestorejob,andall restorejobsforagrouparequeuedautomatically. Theentiredatabaseisrestoredinalivestatewitheachrestoreoperation. UnitrendsdoesnotsupportgranularrestoreofMicrosoftSQLServerdatabase records. UserdatabasesmustberestoredtothesameversionsofMicrosoftSQLorlater. DatabasescannotberestoredtoapriorversionofSQL. Restoreproceduresvarydependingonwhattypeofbackupanddatabaseisbeing restored.Thefollowingrestoreproceduresareavailable:

Restoringthemasterdatabase Restoringthemodelandmsdbdatabases RestoringSQLFullbackups RestoringSQLdifferentialandtransactionbackups

Restoringthemasterdatabase
Therearetwoimportantthingstokeepinmindwhenrestoringthemaster database:

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 ThemasterdatabasecanonlyberestoredtoitsoriginalserverandSQL
instance,thusoverwritingthedatabase.

TheSQLinstancemustbestoppedbeforeyouattempttherestore.
Torestorethemasterdatabase 1 2 3 4 5 StoptheSQLserverinstancethatthemasterdatabaseyourerestoringbelongsto. SeetheMicrosoftTechNetarticleHowtoStopanInstanceofSQLServer. SelecttheSQLiconintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectabackupofthemasterdatabasefromtheRecoveryPointTimeslistand clickNext(SelectOptions). Ifyouwouldliketorestoretoanalternatefilepath,checktheSpecifyTarget Pathname?checkboxandsupplyanalternatepath.Bydefault,databasesare restoredtotheiroriginallocation. Ifyouwouldliketospecifypreandpostbackupcommands,clicktheShow AdvancedExecutionOptionsicon.FordetailsseeBackupOptionstabon page 162. ClickRestore.TheRestoreConfirmationdialogboxdisplaysinformingyouthat restoringthedatabasewithoutchangingthenamewilloverwritetheexisting database.Itisnotpossibletochangethenameofthemasterdatabase.Checkthe checkboxandclickConfirm. ClickOkayontheRestoreStatusdialogbox.Youcanviewthestatusofyour restorebynavigatingtoSettings>SystemMonitoring>Jobs.

Restoringthemodelandmsdbdatabases
Restoringthemodelandmsdbdatabasesissimilartorestoringthemaster databaseinthattheycanonlyberestoredbacktotheiroriginalserverandSQL instance.However,unlikerestoringthemasterdatabase,theSQLinstancecanbe runningatthetimeoftherestore. Torestorethemodelormsdbdatabase 1 2 SelectaSQLiconintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold.

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3 4

SelectabackupofthemodelormsdbdatabasefromtheRecoveryPointTimeslist andclickNext(SelectOptions). Ifyouwouldliketorestoretoanalternatefilepath,checktheSpecifyTarget Pathname?checkboxandsupplyanalternatepath.Bydefault,databasesare restoredtotheiroriginallocation. Ifyouwouldliketospecifypreandpostbackupcommands,clicktheShow AdvancedExecutionOptionsicon.FordetailsseeBackupOptionstabon page 162. ClickRestore.TheRestoreConfirmationdialogboxdisplaysinformingyouthat restoringthedatabasewithoutchangingthenamewilloverwritetheexisting database.Itisnotpossibletochangethenameofthemodelormsdbdatabase. CheckthecheckboxandclickConfirm. ClickOkayontheRestoreStatusdialogbox.Youcanviewthestatusofyour restorebynavigatingtoSettings>SystemMonitoring>Jobs.

RestoringSQLFullbackups
ASQLFullbackupofauserdatabasemayberestoredtoanyavailableSQLserver thathasbeenaddedasaclienttotheUnitrendssystem.Thedatabasemayalsobe renamedandrestoredtoaspecifiedalternatepathifdesired. Note:Thisprocedureisforfullbackupsofuserdatabasesonly.Ifyouwouldliketo restoreasystemdatabase,seeRestoringthemasterdatabaseorRestoringthe modelandmsdbdatabasesabove. TorestoreaSQLFullbackup 1 2 3 SelectaSQLiconintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectafullbackupofauserdatabasefromtheRecoveryPointTimeslist.Hover yourmouseoverthenamesofthedatabasestoseethebackuptype.ClickNext (SelectOptions). FromAvailableSQLServers,selecttheSQLserveryouwanttorestoreto. FromSelectSQLInstance,selectanavailableSQLinstance.AvailableSQLinstances aredenotedwithagreencheckmark.

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Ifdesired,typeanewnameforthedatabaseunderDatabaseName.Ifyouleave thedatabasenamethesame,therestoreoperationwilloverwritetheexisting data.ChangingthedatabasenamewillcreateanewdatabaseontheSQL instance. Ifyouwouldliketorestoretoanalternatefilepath,checktheSpecifyTarget Pathname?checkboxandsupplyanalternatepath.Bydefault,databasesare restoredtotheiroriginallocation.IfrestoringtoanalternateSQLserver,youmust specifyapathname. Ifyouwouldliketospecifypreandpostbackupcommands,clicktheShow AdvancedExecutionOptionsicon.FordetailsseeBackupOptionstabon page 162. ClickRestore.IfyourerestoringtotheoriginalSQLserveranddidnotspecifya newdatabasename,theRestoreConfirmationdialogboxdisplaysinformingyou thatrestoringthedatabasewithoutchangingthenamewilloverwritetheexisting database.CheckthecheckboxandclickConfirm.

10 ClickOkayontheRestoreStatusdialogbox.Youcanviewthestatusofyour restorebynavigatingtoSettings>SystemMonitoring>Jobs.

RestoringSQLdifferentialandtransactionbackups
SQLdifferentialandtransactionbackupsmustberestoredtotheoriginalserver andinstance.WhenrestoringaSQLdifferentialortransactionbackup,allprevious backupsinthegrouparerestoredsequentially.Thismeansthatwhenrestoringa transactionbackup,allprevioustransactionbackups,thelatestdifferential(if any),andtheparentmasterarealsorestored.Eachbackupwillberestored separately,andthesebackupjobsarequeuedautomatically. Note:Thisprocedureisforfullbackupsofuserdatabasesonly.Ifyouwouldliketo restoreasystemdatabase,seeRestoringthemasterdatabaseorRestoringthe modelandmsdbdatabasesabove. TorestoreaSQLdifferentialortransactionbackup 1 2 3 SelectaSQLiconintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectadifferentialortransactionbackupofauserdatabasefromtheRecovery PointTimeslist.Hoveryourmouseoverthenamesofthedatabasestoseethe backuptype.ClickNext(SelectOptions).

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Ifrestoringatransactionbackupandyouwishtorestoretoapointintimeshortly beforethetimeofthebackup,checktheRestoreToPointInTimecheckbox. Readthealert,andclickOkay.Clickthearrowontheslideranddragittothe desiredtime.Thisfeatureisnotavailablefordifferentialbackups. Ifdesired,typeanewnameforthedatabaseunderDatabaseName.Ifyouleave thedatabasenamethesame,therestoreoperationwilloverwritetheexisting data.ChangingthedatabasenamewillcreateanewdatabaseontheSQL instance. Ifyouwouldliketorestoretoanalternatefilepath,checktheSpecifyTarget Pathname?checkboxandsupplyanalternatepath.Bydefault,databasesare restoredtotheiroriginallocation.IfrestoringtoanalternateSQLserver,youmust specifyapathname. Ifyouwouldliketospecifypreandpostbackupcommands,clicktheShow AdvancedExecutionOptionsicon.FordetailsseeBackupOptionstabon page 162. ClickRestore.Ifyoudidnotspecifyanewdatabasename,theRestore Confirmationdialogboxdisplaysinformingyouthatrestoringthedatabase withoutchangingthenamewilloverwritetheexistingdatabase.Checkthecheck boxandclickConfirm. ClickOkayontheRestoreStatusdialogbox.Youcanviewthestatusofyour restorebynavigatingtoSettings>SystemMonitoring>Jobs.

RestoringabackupwhentheSQLicondoesnotdisplay
IfyouaddaclientwithSQLinstalled,runbackupsontheSQLdatabases,andlater uninstalltheSQLinstancefromtheclient,theSQLiconmaynotdisplayinthe NavigationpaneoftheUnitrendsinterface.ThebackupstakenoftheSQL databasesarestillontheUnitrendssystemandarestillavailableforrestore,but withouttheoptiontofirstselecttheSQLiconwhenperformingarestore,another methodofselectingabackupforrestoremustbeused. Torestoreanapplicationbackupwhenitsicondoesnotdisplay 1 2 IntheNavigationpane,selecttheclientthatonceheldtheapplication. SelectStatusfromthetopmenu.

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FromtheCalendarizedBackupInformationpaneinthemiddleofthescreen, navigatethroughbackupsbyclickingtheleftandrightarrowstobrowseamonths worthofbackupsatatime.Youcanhoveryourmouseoveradateonthecalendar toreceiveinformationonwhattypesofbackupswerecompletedonthatdate. Clickonadateyouwanttorestoreabackupfrom. Anybackupscompletedontheselecteddatearehighlightedbelow.Clickona backupyouwanttorestore. ClicktheRestorebutton. Followstandardproceduresforrestoringthetypeofbackupyouselected.

4 5 6

SQLrestorefromthereplicationtarget
Usethisprocedureifyouareunabletorestorefromthebackupsystem.This procedurerequiresthatyouperformabaremetalrestoreoftheSQLclienttoa newclientthatisdirectlyattachedtothereplicationtarget.Oncetheclienthas beenrestored,yourestoretheSQLdatabase.

ReplicatedSQLrestorerequirementsandconsiderations
Considerthefollowingbeforerestoringfromthereplicationtarget:

Areplicatedbaremetalbackupofthesourceclientisrequired. AreplicatedSQLdatabasebackupisrequired. TheSQLclientonthetargetmustberunninganMSSQLversionequaltoor

higherthanthatoftheoriginalSQLclient.

ThenameoftheSQLinstanceonthenew,targetsideSQLclientmustmatch
thatoftheoriginal. ToperformareplicatedSQLdatabaserestoreatthetargetsite Inthisprocedure,werestorereplicatedSQLbackupsfromtheoffsitetarget system.Theexampleprocedureusesthefollowingnames:

SourceBKsourcebackupsystemthatprotectedtheoriginalSQLclient(SQLBK
inthisexample).Itsbackupshavebeenreplicatedtothetargetsystem. RepTargettargetthathasreceivedreplicatedSQLbackupsfromSourceBK. SQLBKoriginalSQLclient.WasregisteredandbackedupbySourceBK. SQLRepnewSQLclientregisteredtoRepTarget.Clienttowhichreplicated backupswillberestored. PerformabaremetalrestoreoftheSQLclientfromthereplicationtargetas describedinBaremetalrestorefromthereplicationtargetonpage 296.

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Onthereplicationtarget,enterReplicationView.SeeToshowreplicationview onpage 282fordetails. TheNavigationpanecontainsthefollowing:

3 4 5 6

BrownRepTargetvaulticon BlueRepTarget.dpubackupsystemicon BlueSourceBKbackupsystemicon BluebackupiconsforanyothersystemsthatarereplicatingtoRepTarget ClicktheblueSourceBKbackupicon,thenselecttheSQLdatabaseunderSQLRep. ClickRestore. SelectaRecoveryPointDayfromwhichthereplicatedbackupwillberestoredby clickingonthecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectOptions). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle.Thedatabaseinstancetorestoredisplaysin theDatabasecolumn.

7 8 9

IntheAvailableSQLServerslist,selectthenewSQLclient(SQLRep). IntheSelectSQLInstancelist,selecttheinstancetorestore.Thisinstancename mustexactlymatchtheoneontheoriginalSQLclient(SQLBK). Ifdesired,modifytheDatabaseName.AnydatabasewiththisnameonSQLRepis overwrittenduringtherestore.

10 Ifdesired,specifyapathwherethedatabasewillberestored.ClickOpenFile BrowsertobrowsedirectoriesontheSQLclient(SQLRep). 11 Ifdesired,specifycommandstorunbeforeand/oraftertherestorebyclicking ShowAdvancedExecutionOptions.Fordetails,seeAboutbackupoptionson page 159. 12 ClickRestore. 13 Tomonitortherestorejob,exitReplicationView,selectthereplicationsystem (RepTarget)intheNavigationpane,clickStatusandselectthePresent(Currently ExecutingBackups)blind.

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Chapter14 MicrosoftExchangeServerProtection
ThischapterdescribesproceduresusedtoprotectMicrosoftExchangeServer environmentswiththeUnitrendsWindowsagent. Note:IfyourExchangeserverisaVMwarevirtualmachine,youcaneitherrun vProtectapplicationawarebackupsasdescribedintheProtectingVMware Infrastructurechapter,orinstalltheWindowsagentandimplementprotectionas describedhere.Foracomparisonofeachstrategy,seeBestpracticesfor protectingVMwarevirtualmachinesonpage 563. Seethefollowingtopicsfordetails:

AboutExchangeprotectiononpage 479 ExecutingExchangebackupsonpage 484 MicrosoftExchangerecoveryonpage 493

AboutExchangeprotection
Unitrendsoffersallinonebackup,archiving,anddisasterrecoveryforMicrosoft ExchangeServerinanintegratedfashionfromouradministratorinterface. TheUnitrendsWindowsagentincludesanExchangeagentcomponentthat providesthefollowingprotectionfeatures:

ProtectionforExchange2013,2010,2007,and2003usingsnapshot

technology. ProtectionforExchange2000usingstreamingtechnology. OnpremisenetworkbasedbackupsofExchange. ArchivingExchangebackupsviaD2D2D(DisktoDisktoDisk)orD2D2T(Disk toDisktoTape)

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 ElectronicreplicationofExchangeviaD2D2C(DisktoDisktoCloud),using
eithersingletenantprivatecloudreplicationormultipletenantpubliccloud replication. Theabilitytoselectindividualormultiplestoragegroupsforbackupand restore. TheabilitytoprotectExchangeclustersandDAGs(DatabaseAvailability Groups.) TheabilitytorestoreindividualitemsfrombackupswiththirdpartyKrolland Lucid8granularrestoretechnology. Note:ProceduresinthischapterareforthelaterWindowsagentsthatutilize snapshottechnology.Thetermstreamingorlegacyreferstotheolderversionof ExchangeprotectionusedwiththeWindows2000agent.ThelegacyExchange agentmustbeusedforExchange2000.Forprotectionoflegacysystems,see LegacyExchangeagentonpage 830.ForlaterExchangereleases,besureto installthelatestWindowsagent.

RequirementsforusingExchangeServerprotection
TheExchangeservermustberunningthelatestservicepackspriortoinstallingthe Unitrendsprotectionsoftware.Thefollowingcomponentsmustalsobeinstalled andrunningontheExchangeserver.IftheExchangeVSSWriterisnotinstalledor isnotrunning,anerrormessagedisplays.TheExchangeVSSWritermustbe runningtocontinuethebackupoperation.

MicrosoftExchangeVSSWriter MicrosoftVSSService
UnitrendssupportsallsupportedMicrosoftconfigurationsofExchange.

Exchange2003systemrequirements Exchange2007systemrequirements Exchange2010systemrequirements Exchange2013systemrequirements Note:ThelegacyExchangeServeragentisstillusedtoprotectExchangeServer 2000.Thelegacyagentisautomaticallyinstalledalongwiththestandard Windowsagentanddoesnotsupportbackupandrestoreoperationsforanyother ExchangeServerversions.SeeLegacyExchangeagentonpage 830formore information.

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InstallingExchangeprotection
Unitrendsusesalightweightagentthatisinstalledonthesystemhostingthe Exchangeservertoenablehighlyefficientcommunicationwiththedata protectionsystem.TheExchangeagentmustbeinstalledforthebackupsystemto recognizeandprotecttheExchangeserver. Forconvenience,theExchangeagentisbundledwiththeWindowsagentsothat aseparateinstallationisnotneeded.ToinstalltheExchangeagent,simplyinstall theappropriateWindowsagentandyoureallset.FordetailsseeManually installingtheWindowsagentsonpage 412. AfterinstallingtheExchangeagentandrefreshingtheadministratorinterface,the MicrosoftExchangeServerclientdisplaysintheNavigationpane.TheExchange agentdisplaysbeneaththeExchangeServerclientwithwhichitisassociated. Expandorcollapsetheclientviewtodisplayorhidedata. Uponupgradingtheprotectionsoftware,ExchangeServerclientsthatare currentlyregisteredonthesystemmustbereconfirmedtodisplayinthe Navigationpane.Todothis,highlightthesystemintheNavigationpane,then selectSettings>Clients,Networking,andNotifications>Clients.Choosethe desiredclienttomodifyandselectConfirm.

RecommendedconfigurationsforExchange
ThefollowingarerecommendationsforconfiguringExchangeforoptimal protectionandrecovery:

Recommendation Disable circular logging

Description This allows you to run differential backups of Exchange. If you do not disable circular logging, only full backups are supported. See Aboutthecircular loggingsettingforExchangeonpage 483 for more information. This allows much simpler and faster Exchange restores since you will not first have to restore Active Directory on the same server.

Do not allow the physical or virtual machine hosting the Exchange server to be a domain controller

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Recommendation Make sure that the physical or virtual machine hosting the Exchange server is a member of a domain that has at least two domain controllers Separate transaction log files from the Exchange server database

Description This allows faster recovery. Active Directory information is replicated if there is more than one domain controller, which means that if one domain controller fails the other can be used to recover missing transactions after the failed domain controller is restored. Exchange performs much more efficiently if the Exchange database and transaction logs are placed on different physical storage devices. In addition, by separating these two important components, recovery of failed storage is eased. This prevents data corruption by ensuring that any Exchange write operation is committed to secondary storage (i.e., disk) correctly.

Disable the write cache on any hard drive or RAID adapters being used in the system that is hosting the Exchange server

DataprotectionstrategiesforExchange
UnitrendsallowsawidevarietyofdataprotectionstrategiesforExchange.Oneof themostimportantdecisionsanExchangeadministratorhastomakeisdeciding thespecificdataprotectionstrategytobeemployed. UnitrendsusestechnologythatenablesExchangeprotectionwithoutrequiring thatExchangebetakenoffline.WeprotectallExchangedata,includingindividual databases,storagegroups,mailboxes,andthepublicfolder,withfulland differentialbackups. Inordertomakethedecisionconcerningtheoptimaldataprotectionstrategyfor yourenvironment,youshouldconsider:
Primary factor Your tolerance of data loss is measured in a day or more Strategy Use a weekly Exchange full backup with daily differential backups.

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Primary factor Your tolerance of data loss is measured in minutes or hours

Strategy If your tolerance for data loss is 8 hours or more, then use a weekly Exchange full backup with several differential backups each day. If your tolerance for data loss is 8 hours or less, then use a weekly Exchange full backup with more frequent differential backups.

AutomaticexclusionofExchangedataduringfilelevel backups
WhenperformingfilelevelprotectionoftheWindowssystemwhichhoststhe Exchangeserver,certainExchangerelatedfilesareautomaticallyexcluded.For example,alltransactionlogfiles(i.e.,.LOGfiles),theExchangedatabase(i.e.,.EDB files),andstreamingcontentfiles(i.e.,.STMfiles)areexcluded.

AboutthecircularloggingsettingforExchange
CircularloggingisanExchangefeaturethatallowstheoverwritingoftransaction logfiles.Unitrendsrecommendsdisablingcircularlogging. Ifcircularloggingisdisabled,thetransactionlogsareusedtoperformdifferential backups.Thesetransactionlogsaccumulateuntilafullbackupisperformed afterthefullbackupoccursthetransactionlogfilesaredeleted.Thisistypically termedtransactionlogtruncationandmustoccurforabackupstrategythat includesdifferentialbackups. Note:Thefullbackuptruncatestransactionlogsbutdoesnotreclaimspace. Reclaimingspaceisaseparateoperationthatmustbeperformedperiodicallyby theExchangesystemadministrator. Ifyouenablecircularlogging,thentheonlytypeofbackupthatyoumayperform isafull.

SnapshotandstreamingbackupsforExchange
UnitrendsprotectsExchangeServerusingasnapshotfeatureofMicrosoftthatis availableonlyonWindowsServer2003andlaterandExchangeServer2003and later.

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UnitrendsalsosupportslegacyExchangeServerprotectionusinganagentthat supportsstreaming(formoreinformation,seeLegacyExchangeagenton page 830.) OurprotectionofExchangewiththesnapshotsdoesnotsupportthefollowing:

AnytypeofNASconfiguration(SANconfigurationsaresupported). TheExchange2003RecoveryStorageGroupfeature. Anycombinationofsnapshotandnonsnapshot(streaming)backups.

ExecutingExchangebackups
Exchangebackupsmayeitherbeexecutedimmediatelyorscheduled.Scheduled backupsaremoretypicalyoucreateacalendarbasedschedulewhichspecifies whenExchangebackupswilloccur.Scheduledbackupsformthefoundationofon goingprotectionforyourExchangeServerdata.Immediatebackupsarebasically justscheduledbackupsthatoccuronlyonetimeandareexecutedassoonas possible.Thisfeatureisusefulforcreatingasingleonetimebackup,andisnotthe recommendedapproachforcontinuedprotectionofapplications. ForadditionalconsiderationsaboutyourExchangeenvironment,seeAbout Exchange2013and2010backuponpage 489,AboutExchange2007/2003 backuponpage 489,AboutprotectingclusteredExchangeenvironmentson page 489,orAboutExchange2000backuponpage 492beforerunning Exchangebackups. ThefollowingproceduresareusedtoprotectExchangeenvironments:

ToexecuteanimmediateExchangebackuponpage 484 TocreateanExchangebackupscheduleonpage 486 ToviewormodifyanExchangebackupscheduleonpage 487 TodeleteanExchangebackupscheduleonpage 488 ToenableordisableanExchangebackupscheduleonpage 488

ToexecuteanimmediateExchangebackup 1 2 IntheleftNavigationpane,expandthedesiredExchangeserverbyclickingthe arrowtoitsleft. SelecttheExchangeinstancemailicon,thenclickBackup.

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Selectthe1TimeBackuptab. Thisretrievesalistofstoragegroupsordatabasesavailableforbackup.Ifthereis nothinginthelist,verifythattheExchangeserverhasbeenstartedandthatthe ExchangeServerdatabaseisonline.Alsoverifythatgroupsordatabasesare mountedproperlyontheExchangesever. Clickthereloadarrowsatthebottomtorefreshthelistofdatabasesdiscoveredin theenvironment.

InthedatabasestoProtectarea,checkboxestoselectthedatabasesorstorage groupstobackup. ForExchange2003or2007,selectstoragegroups.ForExchange2013or2010, selectdatabases. Hoveroverthedatabasenameformoreinformation.

ChoosethetypeofbackupbyselectingFullorDifferential. Ifdifferentialbackupischosenandasuccessfulfullbackuphasneverrun,youare promptedtoperformafullbackupfirst. Ifarestoreoperationhasbeenperformedsincethelastbackup,orifafullbackup hasnotbeenperformedfortheselectedstoragegroupsordatabases,besureto selecttheFullBackupoption.Ifeitherconditionistrueandadifferentialbackup ischosen,thebackupoperationdoesnotoccurandyoureceiveanerror.

6 7

Bydefault,backupsarestoredonthedefaultdevice.Tobackuptoadifferent device,selectoneintheAvailableDevicesarea. Ifdesired,checktheVerifyBackupboxtoperformadatatransferintegritycheck foreachbackup. ForExchange,inlineverifiesaredoneduringthebackup.Thismethoddecreases theamountoftimerequiredforverification.Whenthebackupcompletes,the agentcomparesitschecksumwiththesystemschecksum.Iftheydiffer,the backupfails.Thisinformationcanbeseenbyviewingthebackupdetailsonthe Statusscreenwhencompleted.

ClickBackupatthebottomofthescreentoinitiatethebackupprocess. Aseparatebackupiscreatedforeachdatabaseorstoragegroupselected. Toviewthestatusoftheactivebackupoperations,selectSettings>System Monitoring>Jobs.Toseethestatusofcompletedbackupjobs,selectReports> Backups.

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TocreateanExchangebackupschedule 1 2 3 IntheleftNavigationpane,expandthedesiredExchangeserverbyclickingthe arrowtoitsleft. SelecttheExchangeinstancemailicon,thenclickBackup. SelecttheScheduleBackuptab. Thisretrievesalistofstoragegroupsordatabasesavailableforbackup.Ifthereis nothinginthelist,verifythattheExchangeserverhasbeenstartedandthatthe Exchangedatabaseisonline.Alsoverifythatgroupsordatabasesaremounted properlyontheExchangesever. Clickthereloadarrowsatthebottomtorefreshthelistofdatabasesdiscoveredin theenvironment. 4 5 6 EnterauniqueScheduleName. Ifdesired,enteraScheduleDescription. InthedatabasestoProtectarea,checkboxestoselectthedatabasesorstorage groupstoincludeintheschedule. Aseparatebackupisrunsequentiallyforeachstoragegroupordatabaseselected. ForExchange2003or2007,selectstoragegroups.ForExchange2013or2010, selectdatabases.Hoveroveranameformoreinformation. Astoragegroupordatabasemaybeincludedinonlyoneschedule.Addinga storagegrouporadatabasetomultiplescheduleswillresultinanerrorupon attemptingtosavethesubsequentschedule. 7 IntheSchedulearea,selectabackupstrategyfromthelist.

ChooseFullwithDifferentialsorCustom. Backupsfortheselectedstrategydisplaybelow.
8 Dooneofthefollowing: Foranoncustomstrategy,definethefrequencyatwhichbackupsofeachtype willrunusingthefieldsbeloweachbackup. Foracustomstrategy,clicktheCalendaricontodefinethefrequencyatwhich backupsofeachtypewillrun.Dothefollowingforeachbackupinstance:

Dragabackupiconontothecalendar.Dragontotodaysdateorlater. IntheAddBackupwindow,definethebackuptype,startdate,starttime,
recurrence,anddescription(optional),thenclickConfirm.

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Ifdesired,modifytheminimumandmaximumretentionsettings.Thesesettings applytoallselecteddatabasesorstoragegroups.Tosetdifferentvaluesforeach, donotentersettingshere.Instead,gotoSettings>StorageandRetention> BackupRetention.FordetailsseeAboutretentioncontrolonpage 106.

10 Ifyouwouldliketoaddnewdatabasestothisscheduleautomatically,checkthe Autoincludenewdatabasebox. ThisoptioncanbeenabledinonlyonescheduleforeachExchangeinstancethat thesystemisprotecting. Automaticinclusionofnewdatabasesintoanexistingscheduleisachieved throughanightlyprocessthatdetectsapplicationserverchanges.Alternatively, thefollowingmanualprocesscanbeperformedtoadddatabasestotheschedule immediately.Performthefollowingstepsafterthedatabasehasbeenadded:

Click1TimeBackupandwaittoseethatthenewdatabaseshowsupinthe
databasestoProtectlist(itmustbemounted). server,thenselecttheExchangeservernode.Thisforcestheschedulestobe updated. ViewtheschedulethathastheAutoincludenewdatabaseoptionset.The newdatabaseshoulddisplay.Thenewdatabaseshouldalsobecheckedto indicatethatitisincludedintheschedule. 11 ClickAdvancedSettingsandspecifyoptionalsettingsasdesired.

IntheNavigationpane,selecttheclientnodeassociatedwiththisExchange

ChecktheVerifyBackupoptiontoperformadatatransferintegritycheckfor
eachbackup. Selectthebackupdevicetowhichbackupswillbewritten. ChecktheEmailScheduleReportoptiontoreceiveemailnotificationupon completionofthescheduledbackupjobs.Youalsohavetheoptiontoreceive aPDFattachmentofthereportintheemail. ChecktheEmailFailureReportoptiontoreceiveemailnotificationupon failureofanybackupjobontheschedule.Youalsohavetheoptiontoreceive aPDFattachmentofthereportintheemail. ClickConfirmtosaveAdvancedSettings. 12 ClickSavetocreatetheschedule. ToviewormodifyanExchangebackupschedule 1 2 3 IntheleftNavigationpane,expandthedesiredExchangeserverbyclickingthe arrowtoitsleft. SelecttheExchangeinstancemailicon,thenclickBackup. SelecttheScheduleBackuptab.
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4 5

IntheScheduleNamefield,selectthedesiredschedulefromthelist. ModifysettingsasdesiredandclickSave. Foradescriptionofeachsetting,seeTocreateanExchangebackupschedule above. TodeleteanExchangebackupschedule

1 2 3 4 5

IntheleftNavigationpane,expandthedesiredExchangeserverbyclickingthe arrowtoitsleft. SelecttheExchangeinstancemailicon,thenclickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. ClickDeleteSchedule. Note:YoucanalsodeleteExchangeschedulesfromtheEnterpriseBackup subsystem.SeeTodeleteanEnterprisebackupscheduleonpage 171fordetails. YouwillneedtousethismethodiftheExchangeiconisnotavailableinthe Navigationpane. ToenableordisableanExchangebackupschedule

1 2 3 4 5

IntheleftNavigationpane,expandthedesiredExchangeserverbyclickingthe arrowtoitsleft. SelecttheExchangeinstancemailicon,thenclickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. Dooneofthefollowing:

Toenabletheschedule,checktheScheduleEnabledbox. Todisabletheschedule,unchecktheScheduleEnabledbox.
6 ClickSave. Note:YoucanalsoenableanddisableExchangeschedulesfromtheEnterprise Backupsubsystem.SeeToenableordisableanEnterprisebackupscheduleon page 171fordetails.

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AboutExchange2013and2010backup
UnitrendsdataprotectionforExchange2013and2010enablesyoutobackup multipledatabasesorasingledatabase.TherearenostoragegroupsinExchange 2013or2010,soofcoursethereisnoconceptofstoragegroupprotection.

AboutExchange2007/2003backup
UnitrendsdataprotectionforExchange2007and2003enablesyoutobackup multiplestoragegroupsoranindividualstoragegroup. Unitrendsdoesnotallowtheselectionforprotectionofindividualdatabases withinastoragegroup.Thereasonforthisisthetransactionlogsfortheentire storagegrouparebackedupforeachdatabaseselected.Thusafullbackupmust berunoneverydatabaseinastoragegroupinorderforthetransactionlogstobe properlyhandledforfull/differentialbackups.

AboutprotectingclusteredExchangeenvironments
UnitrendsWindowsagentversions6.4.1andlaterincludeprotectionforthe followingclusteredExchangeenvironments:

Exchange2007CCRorSCRconfigurations Exchange2013and2010DAGconfigurations
Note:Pre6.4.1Windowsagentversionsdonotsupportbackupofpassivecluster nodesorpassivedatabases.ToprotectaclusteredExchangeenvironment, upgradetoagentversion6.4.1orlater.

Exchange2007CCRorSCRconfigurations
Exchange2007serversinaCCRorSCRconfigurationareprotectedfromdataloss bymailboxreplication.Selectedstoragegroupshavetheirmailboxdatabases continuouslyreplicatedontoanotheridenticallyconfiguredExchange2007server. Thestoragegroupsontheoriginatingserverareactiveandareinusebythe Exchangeuserpopulation.Thestoragegroupsonthereplicatedserverarepassive andnotuseduntilactivatedeithermanuallyorautomaticallybecauseofan unexpectedfailureoftheactiveserver.ExchangeCCRorSCRallowstwoExchange serverstobeclusteredtogethertocreatetheactiveandpassivenodes. AnexampleofhowthedatabasesmaybeprotectedinaCCRconfigurationis shownbelow.Thedatabasenamesshowninredaretheactivecopies.Here, Exchange_Southhostsallthepassivedatabasecopies.

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Exchange2013and2010DAGconfigurations
Exchange2013and2010serversparticipatinginaDatabaseAvailabilityGroup (DAG)alsousemailboxreplicationtopreventdataloss.Theactiveandpassive nodeconceptisthesameasforExchange2007CCRconfigurations,butDAG configurationspermittwoormoreExchangeserverstobeclusteredtogether.In DAGconfigurations,anExchangeserversactivemailboxesarecontinuously replicatedtopassivemailboxesononeormoreExchangeservers.DAG configurationsallowasingleExchangeservertohosttheentiresetofactive mailboxesandallotherExchangeserversintheDAGhostacopyofthepassive mailboxes.Or,eachserverintheDAGcanhostactiveandpassivemailboxes simultaneously.Asanexample,assumeaDAGhasthreeExchangeserver members:

Exchange_North Exchange_South Exchange_East

TheDAGalsohasthefollowingExchangedatabasesinoperation:

DB_North DB_South DB_East

AnexampleofhowthedatabasesmaybeprotectedbytheDAGisshownbelow. Thedatabasenamesshowninredaretheactivecopies.Allothersarethepassive copiesthatarethereplicationtargets.EachdatabaseisactiveononeExchange serverandreplicatedtoallotherExchangeservers.

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Microsoftrecommendsbackingupthepassivecopiesofdatabasestoreducethe workloadontheserverhostingtheactivecopies.Onewaytofacilitatethisbackup strategyistohostallactivecopiesonasingleserverandreplicatethemtooneor moreDAGmembers,asshowninthefigurebelow.Allactivedatabasesare locatedontheserverExchange_North,whileExchange_SouthandExchange_East hostmultiplepassivecopies.TheUnitrendsagentisthenusedtobackupthe databasesonExchange_SouthandExchange_Eastatregularintervals.

Exchange2013,2010,and2007providetwoVSSwritersthatareusedforbackup. TheExchangeInfoStorewritermanagesthebackupofactivedatabases.The ExchangeReplicationwritermanagesthebackupofpassive(orreplicated) databases.TheUnitrendsagentcanbackupusingeitherwriter.Whenadatabase backupstarts,theagentdeterminesifitistheactiveorpassivecopy,thenuses theappropriateExchangewriterfortheoperation.Inreplicatedconfigurations, youcanschedulebackupsofalldatabasesonanyoftheservers.Adatabase failoverconditionwontaffectthenextbackupsincetheagentwillbackup databasesineitherstate.

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BestpracticesforprotectingExchangeclusters
UsethefollowingguidelineswhenprotectingclusteredExchangeenvironments:

AddeachExchangeservernodeyouwishtoprotecttotheUnitrendssystem
usingitsnativeserverIPaddress.Donotusetheclusterhostname/IPaddress usedtoaccesstheactiveExchangeserver.Fordetails,seeAboutadding clientsonpage 61. Donotaddtheclusterhostname/IPasaseparateclient. Donotbackupmultiplecopiesofthesamedatabasesimultaneously.Eachfull backupofanactiveorpassivedatabaseresultsindatabaselogtruncation.The truncationoflogsisreplicatedtotheothermembersoftheclusterwherethat databaseexists.Ifthesamedatabaseisundergoingafullbackupontwonodes, thelogtruncationofeachcouldinterferewiththeother.Toavoidthis,schedule backupofreplicateddatabasesatstaggeredtimesacrossthecluster. Backuponlypassivecopiestoreduceworkloadontheactiveserver(s). OnceanExchangenodeisadded,youcanalsorunfilelevelbackupsas describedintheBackupschapter.

RestoreconsiderationsforExchangeclusters
TheUnitrendsagentsupportstherestoreofbackupsfromactiveandpassive databases.Inbothcases,thedatabasecanonlyberestoredtotheservercurrently hostingtheactivecopyofthatdatabase.Forexample,ifthedatabasetorestoreis currentlyactiveonserverExchange_North,thenthatistheonlylocationtowhich itcanberestored.Foralternaterestore,thepassivecopycanberestoredtoany nonExchangelocationasdescribedinRestoringtoanalternatelocationon page 497.

AboutExchange2000backup
ExchangeServer2000issupportedonlyviathelegacyExchange(streaming) agent.Formoreinformationconcerningthis,seeLegacyExchangeagenton page 830.

Exchangearchiving
ArchivingofExchangeServerbackupsissupportedviaUnitrendsdiskandtape basedarchivingsystem.Formoreinformation,seetheArchivingchapter.

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Exchangereplication
Electronicreplication,ofExchangeServerbackupsissupportedviaUnitrends replicationorlegacyvaultingfeatures.Formoreinformation,seethe ReplicationandLegacyVaultingchapters. Note:LegacyExchangebackupsarerunbytheWindows2000agenttoprotect Exchange2000environments.(Fordetails,seeLegacyExchangeagenton page 830.)ReplicationisnotsupportedforlegacyExchangebackups.Replication offilelevelbackupsforlegacyExchangeclientsissupported.Legacyvaultingis supportedforlegacyExchangebackups.

MicrosoftExchangerecovery
Usetherestorefeaturetorecoveranentiredatabase,storagegroup,orselected itemsfromExchangebackups.Theseprocedurescanberunfromthelocalbackup systemorfromatargettowhichExchangebackupshavereplicated.

RestoringanExchangedatabaseorstoragegroup
UsetheproceduresinthissectiontorestoreanExchangedatabaseorstorage grouptothedesiredtarget.Priortorestoring,verifytherestoretargetissetupas requiredandthatanyrestrictionshavebeenmet.Choosefromthefollowing restoretargets:

RestoringtotheoriginalExchangeserver Restoringtoarecoveryarea Restoringtoanalternatelocation

RestoringtotheoriginalExchangeserver
RestoretoExchangeServeristhedefaultrestoretype.Alldatabaseand transactionlogfilesarerestoreddirectlytotheoriginallocation.Thefollowing conditionsmustbemetinordertoperformasuccessfulrestoretotheoriginal Exchangeserver:

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Condition Database name and file name must remain unchanged from the time the backup was performed

Explanation The database name is the symbolic or displayable name of the database. For example, Mailbox Database or Mailbox1. The actual database file name, for example Mailbox1.edb, must also be unchanged since the backup was run. Note that the location of the database files and transaction log files may be changed after the backup has been performed, if needed. If the log files or database files must be moved to another volume or disk, the actual names of the database files must be preserved.

Databases must be dismounted

For Exchange 2003 and 2007, this includes all databases contained in the storage group. For Exchange 2013 and 2010, only the database being restored must be dismounted. All databases must have the overwrite allowed on restore flag set. This task can be performed using the Exchange Server administrative console or the appropriate Exchange Server command line utility. If this is not the case then the restore will fail. It is recommended that all database and transaction log files be removed from the restore location. Restoring a differential or a full backup restores the server to a specific point-in-time state. To ensure that the storage group or database can be remounted without integrity errors, any existing database and transaction log files should be removed before performing the restore.

Databases must be marked as overwrite allowed on restore

Remove all existing database and transaction log files

TorestoreadatabaseorstoragegrouptotheoriginalExchangeserver 1 2
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Verifyallprerequisiteshavebeenmet,asdescribedinRestoringtotheoriginal Exchangeserveronpage 493. SelecttheExchangeclientintheNavigationpaneandclickRestore.

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3 4

SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SpecifyaRecoveryPointTimebyselectingabackupinthelist,thenclickNext (SelectOptions).

Tolocatethedesireddatabaseorstoragegroup,hoveroverthebackupsinthe
list.Whenyouhover,thedatabaseorstoragegroupdisplays. Restoringabackuprestoresthedatabaseorstoragegrouptoaspecificpoint intimestate.Soselectingadifferentialbackupalsorestorestheassociatedfull backup. Note:RestoreItemsperformsanindividualitemrestoredirectlyfromthe ExchangebackupandnotacompleteExchangerestore.Formoreinformation concerningrestoringindividualitems,seeRestoringExchangeitemson page 499. 5 OntheRestorefromBackupofClientpage,verifythebackupand database/storagegroupdisplayedaretheonesyouwishtorestore.Ifnot,click Cancelandchooseanotherbackup. SelectRestoretoExchangeServerandthedesiredExchangeserverfromthe AvailableExchangeServerslist. ForExchange2013,2010,and2007,youmayselectanyserverrunningthesame Exchangeversionastheoriginal.ForExchange2003,onlyrestorestotheoriginal serveraresupported. 7 Ifdesired,runpreorpostrestorecommandsbyselectingShowAdvanced ExecutionOptions.Specifytheclientsidecommandstorunbyenteringany systemcommandoruserscriptintheClientPreRestoreCommandsorClient PostRestoreCommandsfields.Fordetails,seeAboutbackupoptionson page 159. ClickRestore. Alldatabaseandtransactionlogfilesarerestoreddirectlytotheoriginallocation. 9 Remountanydatabasesyoudismountedfortherestore.

Restoringtoarecoveryarea
RestoretoRecoveryAreaisrestrictedonlytoExchange2013/2010(arecovery database)andExchange2007(anRSG,orrecoverystoragegroup).Itisnot supportedforExchange2003orearlierversions.Inaddition,itisonlyavailableif thereisarecoverydatabaseorrecoverystoragegroupavailableinthebackup.

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Thefollowingconditionsmustbemetinordertoperformasuccessfulrestoreto recoverydatabaseorrecoverystoragegroup:
Condition Exchange 2013/2010 recovery database or Exchange 2007 RSG Databases must be dismounted Explanation Exchange 2003 or earlier versions are not supported. Backup must contain a recovery database or recovery storage group. For Exchange 2007, this includes all databases contained in the storage group. For Exchange 2013 and 2010, the recovery databases must be dismounted. All databases must have the overwrite allowed on restore flag set. This task can be performed using the Exchange Server administrative console or the appropriate Exchange Server command line utility. If this is not the case, the restore will fail. It is recommended that all database and transaction log files be removed from the restore location. Restoring a differential or a full backup restores the server to a specific point-in-time state. To ensure that the storage group or database can be remounted without integrity errors, any existing database and transaction log files should be removed before performing the restore. Each database filename (e.g., mailbox1.edb, publicfolder.edb) created in the recovery storage group must match the corresponding database file name in the original storage group that is being restored. Creating recovery storage groups using the Exchange 2007 Administrative Console enforces this rule.

Databases must be marked as overwrite allowed on restore

Remove all existing database and transaction log files

[Exchange 2007 only] The RSG must contain the same number of mailbox databases and public folder databases as the original storage group

Torestoreadatabaseorstoragegrouptoarecoveryarea 1 2
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Verifyallprerequisiteshavebeenmet,asdescribedinRestoringtoarecovery areaonpage 495. SelecttheExchangeclientintheNavigationpaneandclickRestore.

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SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SpecifyaRecoveryPointTimebyselectingabackupinthelist,thenclickNext (SelectOptions).

Tolocatethedesireddatabaseorstoragegroup,hoveroverthebackupsinthe
list.Whenyouhover,thedatabaseorstoragegroupdisplays. Restoringabackuprestoresthedatabaseorstoragegrouptoaspecificpoint intimestate.Soselectingadifferentialbackupalsorestorestheassociatedfull backup. Note:RestoreItemsperformsanindividualitemrestoredirectlyfromthe ExchangebackupandnotacompleteExchangerestore.Formoreinformation concerningrestoringindividualitems,seeRestoringExchangeitemson page 499. 5 OntheRestorefromBackupofClientpage,verifythebackupand database/storagegroupdisplayedaretheonesyouwishtorestore.Ifnot,click Cancelandchooseanotherbackup. SelectRestoretoRecoveryAreaandthedesiredExchangeserverfromthe AvailableExchangeServerslist. Ifdesired,runpreorpostrestorecommandsbyselectingShowAdvanced ExecutionOptions.Specifytheclientsidecommandstorunbyenteringany systemcommandoruserscriptintheClientPreRestoreCommandsorClient PostRestoreCommandsfields.Fordetails,seeAboutbackupoptionson page 159. ClickRestore. Alldatabaseandtransactionlogfilesarerestoredtotherecoveryarea. 9 Remountanydatabasesyoudismountedfortherestore.

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Restoringtoanalternatelocation
RestoretoAlternateLocationallowstheExchangeinformationstoretobe restoredtoalocationotherthantheoriginallocationwhereitresidedwhenthe backupoccurred.ThealternatelocationcanbeeithertothesameExchange Serverhost,adifferentWindowsprotectedclient,thenetworkshareofyour Unitrendsbackupsystem,oranyothernetworkstorage.Torestoretonetwork storage,youmustfirstaddthestoragetothebackupsystem.Fordetails,see ProtectingNASstorageonpage 97. Thefollowingspecifiesthedifferencebetweenafullandadifferentialrestoreto analternatelocation:
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Backup type Full Restore

Explanation All of data associated with the Exchange information store is restored to the specified location. Only the data contained in the differential backup is restored to the named location; the associated full backup is not restored. A differential restore should be used only if certain files within the backup are required or a third-party tool is used for individual mailbox or item restore, e.g. Kroll On-Track. This type of restore can be performed to any Windows-based protected client and the server is not required to have Microsoft Exchange Server installed. This type of restore may also be done to the backup system itself.

Differential Restore

Torestoreadatabaseorstoragegrouptoanalternatelocation 1 2 3 4 Verifyallprerequisiteshavebeenmet,asdescribedinRestoringtoanalternate locationonpage 497. SelecttheExchangeclientintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SpecifyaRecoveryPointTimebyselectingabackupinthelist,thenclickNext (SelectOptions).

Tolocatethedesireddatabaseorstoragegroup,hoveroverthebackupsinthe
list.Whenyouhover,thedatabaseorstoragegroupdisplays. Restoringabackuprestoresthedatabaseorstoragegrouptoaspecificpoint intimestate.Soselectingadifferentialbackupalsorestorestheassociatedfull backup. Note:RestoreItemsperformsanindividualitemrestoredirectlyfromthe ExchangebackupandnotacompleteExchangerestore.Formoreinformation concerningrestoringindividualitems,seeRestoringExchangeitemson page 499. 5 OntheRestorefromBackupofClientpage,verifythebackupand database/storagegroupdisplayedaretheonesyouwishtorestore.Ifnot,click Cancelandchooseanotherbackup. SelectRestoretoAlternateLocation.

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SelectarestoretargetfromtheClientToWhichToRestorelist.

Thelistcontainsallprotectedclientsandthebackupsystemitself. Torestoretonetworkstorage,youmustaddthestoragetothebackupsystem.
ThebackupsystemtreatstheNASasaregularprotectedclient.Onceadded, thestorageappearsintheClientToWhichToRestorelist.Fordetails,see ProtectingNASstorageonpage 97. Enteratargetdirectory. ThisisthedirectoryonthetargetclienttowhichExchangedatawillberestored. Ifyouhaveselectedthebackupsystemastherestoretarget,dataisrestoredto thesystemsnetworkshare:/backups/samba. 9 Ifdesired,modifytheseoptions:

informationinthebackupmustberestored.Forexample,ifyouspecifythe TargetDirectoryas/tmp,allfilesrestoredfromthebackupwillbeplacedinto thatsingledirectory. IftheoptionOverwriteexistingFilesisselected,existingfileswillbe overwrittenduringtherestore. RestoreNewerFilesOnlyrestoresafileonlyifitsdateisnewerthanthe existingfileontheclient.Ifthefiledoesnotexistontheclient,thefileis restored. SetFileDatestoTodaysetsthelastmodificationdateofthefiletothedate andtimeoftherestore. TheoptionUnixTextConversionwillnotconvertnewlinestoCRLFwhen restoringUNIXtextfilestoMSDOSsystems. 10 Ifdesired,runpreorpostrestorecommandsbyselectingShowAdvanced ExecutionOptions.Specifytheclientsidecommandstorunbyenteringany systemcommandoruserscriptintheClientPreRestoreCommandsorClient PostRestoreCommandsfields.Fordetails,seeAboutbackupoptionson page 159. 11 ClickRestore. Alldatabaseandtransactionlogfilesarerestoredtothetargetdirectory.

CheckthePreserveDirectoryStructureboxifthedirectoryhierarchy

RestoringExchangeitems
InadditiontogivingyoutheabilitytorestoreanentireExchangedatabaseor selectedExchangestoragegroups,UnitrendsprovidesEQR(ExchangeQuantum Recovery)whichallowsgranularitems,downtotheindividualmailitem,tobe restored.

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UnitrendsoffersandsupportsKrollOntrackPowercontrolstorestoreindividual itemsfromanExchangebackup.NotethatKrollcanbeusedwith32bitversions ofOutlookonly.64bitOutlookversionsarenotsupported.Therearetwo fundamentalwaysthatthistoolmaybeused:

Restore from Directly from the Exchange backup Explanation Unitrends allows its customers to perform all of the functions associated with KOP directly from the Exchange backup without having to first perform the restore of an Exchange backup. After an Exchange backup has been restored (see

A previously restored Exchange backup

RestoringanExchangedatabaseorstoragegroupon page 493), KOP or a third-party tool (e.g., Lucid8) may be

used to search and recover individual Exchange items. Note that unlike KOP, third-party tools are certified and supported by third parties and not Unitrends.

RestoringExchangeitemsdirectlyfromabackup
UnitrendsoffersanoptionalfeaturethatallowsindividualExchangeitemstobe restoreddirectlyfromtheExchangebackup.Thismeansthatyoumayrecover individualExchangeitemswithoutfirsthavingtoperformtherestoreofan Exchangebackup.Thisoptionallowsthefastestrecoverytimepossible. TorestoreindividualExchangeitemsdirectlyfromtheExchangebackup 1 2 3 4 LogintotheUnitrendssystem. SelecttheExchangeapplicationintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext. SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle. 5 ClickRestoreItemsbelow.

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Ifamountedbackupimagedoesnotexist,youneedtocreateonebyclicking Create. Youwillseeascreenofinstructions.YouaredirectedtogotoyourWindows basedsystemonwhichKOP(KrollOntrackPowercontrols)isinstalled,login,map thenetworksharedrivepresentedbytheUnitrendssystem,andthenstartKOP.

7 8 9

UseKOPtorecoverExchangeitems. DisconnectthenetworkdrivethatyoumappedonyourKOPsystem. Onthebackupsystem,teardowntheimageofthemountedbackupusingoneof thefollowingprocedures: imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theimageisremovedfromthe share. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedbelowinTovieworteardownExchangerestoreimages. ThereasonthatyouperformtheteardownistoallowyourUnitrendssystemto reclaimthestoragespaceforuseformorebackupsandotheroperations.

IftheRestorefromBackupScreenisstillopeninthebackupsystem,selectthe

AbouttheExchangerestoresession
Afterfileshavebeenrestored,thesessionremainsuntilyoutearitdown.Because systemresourcesareusedtomaintainthesession,itisimportanttotearitdown toensureoptimalperformance. TovieworteardownExchangerestoreimages 1 2 3 4 5 SelecttheExchangeapplicationintheNavigationpane. SelectSettings>SystemMonitoring>RestoreDiskimages. SelectRestoreImages.Alistofrestoreimagesdisplays. ClickRefreshtoensurethatthelistiscurrent. Ifdesired,teardownarestoreimage.

Makesureyouhavedisconnectedfromthenetworkdrivethatyoumountedon
yourKOPsystem. SelectanimageintheImagesavailableforrecoveryarea,andclickTearDown. ClickYestoconfirmthatyouwouldliketoproceed.Theimageisremovedfrom theshare.

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RestoringExchangeitemsfromapreviouslyrestoredbackup
IftheoptionofrestoringanindividualExchangeitemdirectlyfromtheExchange backupisnotavailable,thentherestoremaybeperformedfromapreviously restoredExchangebackup.AfteranExchangebackuphasbeenrestored,KOPora thirdpartytool(e.g.,Lucid8)maybeusedtosearchandrecoverindividual Exchangeitems.NotethatunlikeKOP,thirdpartytoolsarecertifiedand supportedbythirdpartiesandnotUnitrends. Therearetwoclassesofrestoretargetsinthissituation:therestoreofthe ExchangebackupmaybeperformedtotheUnitrendssystemortherestoreofthe ExchangebackupmaybeperformedtoacustomersWindowssystem.The advantagetorestoringtheExchangebackuptotheUnitrendssystemisthat typicallytherestorewillbefasterbecausethereisnonetworkbandwidth overheadthatmustbeincurred.

RestoringitemswithKrollOntrackPowerControlsforExchange
AftercompletingstepsonethroughsixinTorestoreindividualExchangeitems directlyfromtheExchangebackupabove,usethefollowingproceduretorestore individualitems. TorestoreitemsusingKrollOntrackPowerControlsforExchange 1 2 3 LogintoyourWindowsmachinewithKrollinstalled.RunKrollOntrack PowerControlsforExchange. OntheWelcomescreen,clickNext. NexttotheSourceFilefield,clickBrowse.Browsetotheexchange_restoreshare onyourUnitrendssystemanddoubleclickyourExchange.edbfile. Ifrestoringfromafullbackup,the.edbfileshouldbelocatedinthebackup0 folder.Ifrestoringfromadifferentialbackup,the.edbfileshouldbeinthemerged folder. BackontheSourcePathSelectionscreen,clickNext. 4 ChoosetorestoretoaPSTfileordirectlybacktoaliveExchangeenvironment. IfrestoringbacktoaliveExchangeenvironment,supplyadministrativecredentials toanymailboxyouwanttorestoreto.ClickNext. IfcreatingaPSTfile,clickNextandmakeaselectiononthecompatibilityofthe file. 5 Torestoreitems,dooneofthefollowing:

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 TorestoreitemstoaPSTfileorliveExchangeenvironment,navigatetothe
itemsyouwanttorestoreintheSourcepaneontop,selectthem,anddragand dropthemtothenodeyouwanttorestorethemtointheTargetpaneon bottom. Torestoreitemstoanetworklocation,navigatetotheitemsyouwantto restoreintheSourcepaneontop,selectthem,rightclickandselectExport, selectamessageformatandrestorelocation,andclickExport. Afterrestoringalltheitemsyouwanttorestore,closeKrollOntrackPowerControls forExchange. ContinuewithStep8inTorestoreindividualExchangeitemsdirectlyfromthe Exchangebackuponpage 500.

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AboutrestoringExchange2013and2010fromabackup
Exchange2013and2010userecoverydatabases.Eachserverhasarecovery databaseandtherecantbemorethanonemountedrecoverydatabaseatatime. Oncetherecoverydatabasehasbeencreated,youfirstrestorethebackuptoit andthenusetheMicrosoftExchangeManagementShelltoextractmailboxdata fromtheinformationstoreintothelocalmail.pstfile.Youmayalsoopttomerge theextracteddatabackintothecurrentlyactiveinformationstore. RecoverydatabasesarefundamentallydifferentthantheRSG(RecoveryStorage Group)mechanismusedinExchange2007and2003.

AboutrestoringExchange2007fromabackup
Exchange2007usestheRSG(RecoveryStorageGroup)mechanism.RSGallows theusertomountasecondcopyofanExchangeinformationstoreonany ExchangeServerthatisamemberofthesameExchangeAdministrativeGroupas theoriginalwhileconcurrentlytheoriginalinformationstoreisstillactive.This allowstheusertorecoverdatafromthebackupcopyoftheinformationstore withoutinterferingwiththeongoingoperationoftheExchangeServer. OncetheRSGhasbeencreatedtheuserfirstrestoresthebackuptoitandthen usestheMicrosoftExchangeManagementShellinExchange2007toextract mailboxdatafromtheinformationstoreintothelocalmail.pstfile.Theusermay alsooptionallymergetheextracteddatabackintothecurrentlyactive informationstoreaswell. RSGisfundamentallydifferentthantherecoverydatabasemechanismusedin Exchange2013and2010.

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AboutrestoringExchange2003fromabackup
DirectrestorestotheRSGisnotpermittedforExchange2003backups.Instead onlyrestorestotheoriginallocationoranalternativelocationaresupported.

AboutrestoringExchange2000fromabackup
ExchangeServer2000issupportedonlyviathelegacyExchange(streaming) agent.Formoreinformationconcerningthis,pleaseseeLegacyExchangeagent onpage 830.

RestoringExchangefromarchives
PleaseseetheArchivingchapter.

RestoringExchangefromalegacyvault
PleaseseetheLegacyVaultingchapter.

RestoringabackupwhentheExchangeicondoesnot display
IfyouaddaclientwithExchangeinstalled,runbackupsontheExchange databases,andlateruninstalltheExchangeinstancefromtheclient,theExchange iconmaynotdisplayintheNavigationpaneoftheUnitrendsinterface.The backupstakenoftheExchangedatabasesarestillontheUnitrendssystemandare stillavailableforrestore,butwithouttheoptiontofirstselecttheExchangeicon whenperformingarestore,anothermethodofselectingabackupforrestore mustbeused. Torestoreanapplicationbackupwhenitsicondoesnotdisplay 1 2 3 IntheNavigationpane,selecttheclientthatonceheldtheapplication. SelectStatusfromthetopmenu. FromtheCalendarizedBackupInformationpaneinthemiddleofthescreen, navigatethroughbackupsbyclickingtheleftandrightarrowstobrowseamonths worthofbackupsatatime.Youcanhoveryourmouseoveradateonthecalendar toreceiveinformationonwhattypesofbackupswerecompletedonthatdate. Clickonadateyouwanttorestoreabackupfrom.

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4 5 6

Anybackupscompletedontheselecteddatearehighlightedbelow.Clickona backupyouwanttorestore. ClicktheRestorebutton. Followstandardproceduresforrestoringthetypeofbackupyouselected.

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Chapter15 MicrosoftSharePointProtection
ThischapterdescribesproceduresusedtoprotectMicrosoftSharePoint environments.UnitrendsleveragesnativeSharePointdataprotectiontoprovide allinonebackup,archiving,replication,andrecoveryofSharePointfarms. Note:IfyourSharePointfarmisasingleserverdeploymentandtheSharePoint serverisaVMwarevirtualmachine,youcaneitherrunvProtectapplicationaware backupsasdescribedintheProtectingVMwareInfrastructurechapter,orinstall theWindowsagentandimplementprotectionasdescribedhere.Foracomparison ofeachstrategy,seeBestpracticesforprotectingVMwarevirtualmachineson page 563.Formultinodefarms,youmustinstalltheWindowsagent.vProtect backupisnotsupportedformultinodefarms. Seethefollowingtopicsfordetails:

AboutSharePointprotectiononpage 507 ExecutingSharePointbackupsonpage 512 ViewingSharePointbackupsonpage 515 RestoringSharePointbackupsonpage 516

AboutSharePointprotection
TheSharePointagentprovidesprotectionofservicesandresourcesinaMicrosoft SharePointfarm.TheSharePointagentisacomponentoftheWindowscore agent.Itisfullyintegratedintothebackupsystem,fromwhichallconfiguration andmanagementtasksareperformed. InaSharePointdeployment,theprimarynodeinstallsSharePointserviceson othermemberserversandinitiatesadministrativecommandstomanagethe farm.TheCentralAdministrationservicerunsontheprimarynodetoperform farmmanagement.AllnodesdirectlyaccesstheSharePointcentralconfiguration
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databaseforconfigurationofservices,features,databaseconnections,andthe like.Thecentralconfigurationdatabaseresideseitherontheprimarynodeoron astandaloneSQLserver.Unitrendsprotectsthefarmfromtheprimarynode, whereadministrativecommandsareruntocoordinatethebackupofdataacross othernodesinthefarm. TheagentleveragesSharePointsSTSADMtooltoperformbackupandrecovery operationstoensureapplicationconsistency.Theagentinvokescommandsonthe SharePointprimarynodeandsuppliesSTSADMalocalsharetarget (/backups/rae/<client_name>/<instance>)sothatjobsrunonthebackupsystem itself. TheagentworkswithSTSADMtobackuptheSharePointspecificdataandfileson eachnodeinthefarm.STSADMdiscoverstheonlinenodesandperformsbackup operationstothelocalbackupsystemshare.Ifanodeisnotavailable,thebackup continueswithouterror.Theresultingbackupdoesnotincludeanynodesthat wereunavailablewhenthebackupran. Note:SharePointprotectionincludesSharePointdataonly.Toprotectanentire nodeinthefarm,registerthenodetothebackupsystemasaseparateclientand runfilelevelbackups.

SharePointagentrequirements
ThefollowingrequirementsmustbemettoenableUnitrendsSharePoint protection:

TheUnitrendssystemmustberunningversion7.0.0orlater. UnitrendsWindowsagentversion7.0.0orlatermustbeinstalledonthe
primarynode.

ToprotectSharePoint2013,boththeUnitrendssystemandWindowsagent
mustberunningversion7.1orlater. ToprotectSharePoint2007or2010,theUnitrendssystemandWindowsagent canberunning7.0.0or7.1.0.However,upgradingto7.1.0isrecommended. SharePointversionmustbeSharePoint2013(forrelease7.1only),2010,or 2007. TheprimarynodemayrunonanyWindowsplatformthatsupportsSharePoint 2013(forrelease7.1only),2010,or2007. TheSharePointfarmconfigurationmustadheretoMicrosoftbestpractice standards.AnSPFarmBackupdomainaccountthatisamemberofthelocal administratorsgroupmustbeconfiguredoneachnodeinthefarm. SharePointadministrationandtimerservicesmustberunningontheprimary node.

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 TheSharePointadministrationandtimerservicesmusthavelocal
administratorprivileges.Besuretheserviceisamemberofthenecessary WindowssecuritygroupsorSharePointgroups. Prerequisiteconfigurationstepsmustbeperformedontheprimarynode,as describedinSharePointconfigurationprerequisitesbelow. TrustcredentialsareneededfortheUnitrendssystemtobackupthe SharePointfarmdatabase.Thesecredentialsmustbesetatthedatabase instancelevelasdescribedinTocreateanewcredentialforaSharePoint databasebelow.Toensuresufficientprivilege,itisrecommendedthatthe credentialuserbeamemberoftheadministratorsgrouponthelocalcomputer foreachmemberofthefarm,andamemberofthefarmadministrators SharePointgroup.Inaddition,youmayalsowishtodefineclientleveltrust credentialstoenablepushinstalloftheUnitrendsagent.Theseclientlevel trustcredentialsarenotusedtobackuptheSharePointinstance.Youmust defineinstancelevelcredentialsforbackupstorunsuccessfully.Formoreon trustcredentials,seeClienttrustcredentialsonpage 77. Ifyouexperiencebackuperrorsusingnewcredentials,seethefollowing KnowledgeBasearticlesformoreinformation:KB1181,KB1183,KB1184, KB1185,KB1186,andKB1187. TocreateanewcredentialforaSharePointdatabase 1 2 3 4 SelecttheSharePointfarminstanceintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,databasesdisplayintheSelect Itemslist.Torefreshthelist,clicktheReloadiconinthebottomright. ClicktheCredentialicontotherightofthefarmdatabase. IntheSetCredentialsforthelistedItemswindow,clickNewCredentialandenter thefollowing:
Description Name associated with the credential. This is optional. User must be a member of the administrators group on the local computer for each member of the farm, and a member of the farm administrators SharePoint group. Password associated with the username you supplied. Enter the password again to confirm.

Field Credential Name Administrative Username

Password Confirm Password

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Field Domain

Description Name of the Windows domain associated with this credential. This is optional. Check this box to set the credential as default for the system. This is optional.

Set as Default

ClickCreateandSetCredential. Thecredentialiscreatedandappliedtotheselecteddatabase.

SharePointconfigurationprerequisites
Youmustperformoneoftheseproceduresbeforeyoucanbeginprotectingyour SharePointenvironmentwiththeUnitrendssolution:

Forsingleserverenvironments,ToconfigureservicesonaSharePointserver
below. Formultinodefarms,ToconfigureamultinodefarmforUnitrends protectiononpage 511. ToconfigureservicesonaSharePointserver ThisprocedureisusedforsingleserverSharePointenvironments.Formultinode farms,seeToconfigureamultinodefarmforUnitrendsprotectionbelow. 1 AddtheservertotheUnitrendsbackupsystemasdescribedinAboutadding clientsonpage 61.ThisinstallstheUnitrendsWindowsagent. Besuretosetupadministrativetrustcredentialsduringtheregistrationprocess. 2 3 LogintotheSharePointserver. OpenServicesandverifythatthefollowingservicesarerunning.Ifnot,startthem.

SharePoint2010/2013TimerorWindowsSharePointServicesTimer. SharePoint2010/2013AdministratororWindowsSharePointServices
4 Administration. Foreachoftheaboveservices,setthestartuptypetoautomatic. Onceservicesarerunningandsettoautomatic,theservercanbeprotectedbythe Unitrendssystem.SeeExecutingSharePointbackupsonpage 512tostart protectingtheserver.

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ToconfigureamultinodefarmforUnitrendsprotection ThisprocedureassumesyourSharePointenvironmenthasbeensetupin accordancewithMicrosoftbestpractices,withanSPFarmBackupdomainaccount thatisamemberofthelocaladministratorsgroup. Ifyouhaveanonstandardconfiguration,seetheKB851articleforadditional requirements. 1 InstalltheUnitrendsWindowsagentontheprimarynodeasdescribedin ManuallyinstallingtheWindowsagentsonpage 412. TheprimarynodeistheonerunningtheCentralAdministrationservice.Tosee servicesoneachnode,logintoanynodeinthefarmandselectAllPrograms> MicrosoftSharePointProducts>SharePointCentralAdministration.Onthe CentralAdministrationpage,selectSystemSettings>Manageserversinthe farm. 2 3 LogintotheprimarynodeandopenServices. Verifythatthefollowingservicesarerunning.Ifnot,startthem.

SharePoint2010/2013TimerorWindowsSharePointServicesTimer. SharePoint2010/2013AdministratororWindowsSharePointServices
4 Administration. Foreachoftheaboveservices,setthestartuptypetoautomatic. Note:ForUnitrendsrelease7.0.0/Windows7.0agentonly,youmustalsomodify theBPAgentservice.RightclicktheBPAgentserviceandselectProperties.Onthe LogOntab,changeLocalSystemAccounttoDomain\SPFarmBackup.Restartthe BPAgentservicebyrightclickingandselectingRestart.Thisstepisnotneededon 7.1systems. 5 AddtheprimarynodetotheUnitrendsbackupsystemasdescribedinAbout addingclientsonpage 61.Besuretosetupadministrativetrustcredentials duringtheregistrationprocess.Onceadded,selecttheSharePointserverinthe NavigationpaneandverifythatyouseetheSharePointapplicationiconbelow. ThefarmisnowconfiguredandyoucanbeginprotectingyourSharePoint environment.SeeExecutingSharePointbackupsonpage 512fordetails.

SharePointbackupconsiderations
ConsiderthefollowingwhenprotectingSharePointenvironments:

TheSharePointagentsupportsfullanddifferentialbackups.Incrementals,
includingtheincrementalforeverbackupstrategy,arenotsupported.
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 Freespaceequivalenttotwicethesizeofthebackupisrequiredonthelocal
shareforbackupprocessing.Ifadequatespaceisnotavailable,thebackup fails. OnlyonebackuporrestoreoperationperSharePointfarmcanrunatanygiven time. Foragivenfarm,anybackupsinitiatedwhilearestoreisinprogresswillfail. Oncetherestorecompletes,backupscanberunforthefarm. Foragivenfarm,anyrestoresinitiatedwhileabackupisinprogresswillfail. Oncethebackupcompletes,restorescanberunforthefarm. Foragivenfarm,anybackupsinitiatedwhileabackupisinprogresswillfail. WindowsInstantRecoveryisnotsupportedforWindowsSharePoint environments.

DisplayofSharePointagentinthebackupsystem
OnceyouregistertheprimarySharePointservertothebackupsystem,the SharePointagentdisplaysintheNavigationpanebeneaththeclientwithwhichit isassociated.Theclientviewcanbeexpandedorcollapsedtodisplayorhidedata accordingly.IfyoudonotseetheSharePointicon,clickthereloadarrowsatthe bottomtorefreshtheview.FordetailsonregisteringtheSharePointserver,see Aboutaddingclientsonpage 61. IfyouhaveaddedSharePointtoaWindowsserveraftertheserverhasbeen registeredtothebackupsystem,theagentmustrescantodetectanddisplaythe newlyaddedSharePointapplication.Torescan,highlighttheSharePointserver andselectSettings>Clients,Networking,andNotifications>Clients.Onthe Clientspage,clickSetup.

ExecutingSharePointbackups
SharePointbackupscaneitherbeexecutedimmediatelyorscheduledatadesired frequency.Scheduledbackupsaremoretypicalyoucreateacalendarbased schedulewhichspecifieswhenSharePointbackupswilloccur.Scheduledbackups formthefoundationofcontinuousdataprotection.Immediatebackupsare basicallyjustscheduledbackupsthatoccuronlyonetimeandareexecutedas soonaspossible.Thisfeatureisusefulforcreatingaonetimebackup,andisnot recommendedasthebasisforcontinuousSharePointprotection. UsethefollowingprocedurestoexecuteandscheduleSharePointbackups:

ToexecuteanimmediateSharePointbackupbelow TocreateaSharePointbackupscheduleonpage 513

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 ToviewormodifyaSharePointbackupscheduleonpage 514 TodeleteaSharePointbackupscheduleonpage 515 ToenableordisableaSharePointbackupscheduleonpage 515

ToexecuteanimmediateSharePointbackup 1 2 3 SelectaSharePointagentundertheSharePointclientintheNavigationpaneand clickBackup. Selectthe1TimeBackuptab. IntheInstancetoProtectarea,checktheFarmbox. IfyoudonotseetheFarm,clickthereloadarrowsatthebottomtorefreshthe view. 4 ChoosethetypeofbackupbyselectingFullorDifferential. Ifdifferentialbackupischosenandasuccessfulfullbackuphasneverrun,youare promptedtoperformafullbackupfirst. 5 6 Bydefault,backupsarestoredonthedefaultdevice.Tobackuptoadifferent device,selectoneintheAvailableDevicesarea. ClickBackupatthebottomofthepagetoinitiatethebackupprocess. Toviewthestatusoftheactivebackupoperation,selectSettings>System Monitoring>Jobs.SeeMonitoringrunningjobsonpage 182fordetails.Tosee thestatusofcompletedbackupjobs,seeViewingbackupsonpage 175. TocreateaSharePointbackupschedule 1 2 3 4 5 SelectaSharePointagentundertheSharePointclientintheNavigationpane,and clickBackup. SelecttheScheduleBackuptab. EnterauniqueScheduleName. Ifdesired,enteraScheduleDescription. IntheInstancetoProtectarea,checktheFarmbox. IfyoudonotseetheFarm,clickthereloadarrowsatthebottomtorefreshthe view. 6 IntheSchedulearea,selectabackupstrategyfromthelist.

ChooseFullwithDifferentialsorCustom. Backupsfortheselectedstrategydisplaybelow.
7 Dooneofthefollowing:
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Foranoncustomstrategy,definethefrequencyatwhichbackupsofeachtype willrunusingthefieldsbeloweachbackup. Foracustomstrategy,clicktheCalendaricontodefinethefrequencyatwhich backupsofeachtypewillrun.Dothefollowingforeachbackupinstance:

Dragabackupiconontothecalendar.Dragontotodaysdateorlater. IntheAddBackupwindow,definethebackuptype,startdate,starttime,
8 recurrence,anddescription(optional),thenclickConfirm. Ifdesired,modifytheminimumandmaximumretentionsettings. ModifyingretentionsettingsherealsoupdatesvaluesdisplayedontheBackup Retentionpage.SeeAboutretentioncontrolonpage 106formoreaboutthese settings. 9 ClickAdvancedSettingsandspecifyoptionalsettingsasdesired.

Selectthebackupdevicetowhichbackupswillbewritten. ChecktheEmailScheduleReportoptiontoreceiveemailnotificationupon
completionofthescheduledbackupjobs.Youalsohavetheoptiontoreceive aPDFattachmentofthereportintheemail. ChecktheEmailFailureReportoptiontoreceiveemailnotificationupon failureofanybackupjobontheschedule.Youalsohavetheoptiontoreceive aPDFattachmentofthereportintheemail. ClickConfirmtosaveAdvancedSettings. Note:Reportsaredeliveredtoemailrecipientsspecifiedinthereportfieldin Settings>Clients,Networking,andNotifications>EmailRecipients.Tochange thetimeofdaythereportissent,modifytheReportHourMinparametersettingby selectingSettings>System,Updates,andLicensing>GeneralConfiguration> Alertman. 10 ClickSavetocreatetheschedule. ToviewormodifyaSharePointbackupschedule 1 2 3 4 SelectaSharePointagentundertheSharePointclientintheNavigationpane,and clickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. ModifysettingsasdesiredandclickSave. Foradescriptionofeachsetting,seeTocreateaSharePointbackupschedule above.

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TodeleteaSharePointbackupschedule 1 2 3 4 SelectaSharePointagentundertheSharePointclientintheNavigationpane,and clickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. ClickDeleteSchedule. Note:YoucanalsodeleteSharePointschedulesfromtheEnterpriseBackup subsystem.SeeTodeleteanEnterprisebackupscheduleonpage 171fordetails. YouwillneedtousethismethodiftheSharePointiconisnotavailableinthe Navigationpane. ToenableordisableaSharePointbackupschedule 1 2 3 4 SelectaSharePointagentundertheSharePointclientintheNavigationpane,and clickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. Dooneofthefollowing:

Toenabletheschedule,checktheScheduleEnabledbox. Todisabletheschedule,unchecktheScheduleEnabledbox.
5 ClickSave. Note:YoucanalsoenableanddisableSharePointschedulesfromtheEnterprise Backupsubsystem.SeeToenableordisableanEnterprisebackupscheduleon page 171fordetails.

ViewingSharePointbackups
TocheckthestatusofSharePointbackups,youcanviewrunningjobsasdescribed inMonitoringrunningjobsonpage 182,orviewcompletedjobsasdescribedin Viewingbackupsonpage 175.

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RestoringSharePointbackups
TheSharePointagentsupportsrestoreoffullanddifferentialbackups.Aswith SharePointbackups,theagentleveragesSTSADMtoperformrestoreoperations. Restoresoccurintwophases.First,backupsareunfoldedtoalocalbackupsystem share(/backups/rae/<client_name>/<instance>).Inthesecondphase,theagent invokesSTSADMcommandstorestorebacktotheSharePointclients.

SharePointrestoreconsiderations
ConsiderthefollowingwhenrestoringSharePointenvironments:

Freespaceequivalenttotwicethesizeofthebackupisrequiredonthelocal
shareforrestoreprocessing.Ifadequatespaceisnotavailable,therestorefails. Restoresareperformedtotheoriginalfarmonly. Fullcatastrophicfarmrecoverycanbeperformedforsingleserverfarmsonly. Granularrecoveryoffarmitemsissupportedonbothsingleserverandmulti nodefarmsthroughtheuseofaWindowsorthirdpartytool. Forarestoretosucceed,allnodesinthefarmmustbeonlineandavailable. Onlyonerestoreorbackupoperationperfarmcanrunatanygiventime. Foragivenfarm,anybackupsinitiatedwhilearestoreisinprogresswillfail. Oncetherestorecompletes,backupscanberunforthefarm. Foragivenfarm,anyrestoresinitiatedwhileabackupisinprogresswillfail. Oncethebackupcompletes,restorescanberunforthefarm. Forgranular,itemlevelrestores,thebackupisunfoldedtoalocalsystemshare. FromhereyoucanrestoreitemsusingaWindowsorthirdpartytool.When youarefinishedrestoring,youmustteardowntheshare.Subsequentbackup orrestoreoperationsforthegivenfarmwillfailuntiltherestoresharehasbeen torndown.

TorestoreSharePointitemsfrombackup 1 2 3 SelectthedesiredSharePointapplicationintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectFiles/Items). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle.

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OntheRestorefromBackupofClientpage,ifyouseeAfileshareisavailable, checkthesharesinthegridbelowtoseeifoneexistsforthisfarminstance.Check for<Client>FarmintheNamecolumn.

Ifnoshareexistsforthisinstance,proceedtothenextstepinthisprocedure. Ifashareexistsforthisfarm,itiseitherinusebyanotherbackuporrestore
process,orithasnotbeentorndownafteraprioritemrestore.Youcannot performtheitemrestoreuntilthesharebecomesavailable. Ifyouaresurenoactivejobisusingtheshare,tearitdownbyselectingitin thegridandclickingTearDown.Besuretodisconnectanynetworkdrive mappingstothissharebeforetearingdown.Fordetailsoncheckingforactive jobs,seeSharePointshareisunavailableonpage 518. 5 6 ClickCreate.Thesystemcreatesashareforthisfarminstanceandstartsthe restore.Arowforthisrestoredisplaysinthegrid. ClickRefreshtodisplaythefullpathoftheshare, \\<SourceSystemIP>\<ClientName>Farm.NoteorcopytheNetworkPath suppliedasyouwillneedittoaccessitemstorestore. Ontheworkstationyouwillusetorestoreitems,mapanetworkdriveto \\<SourceSystemIP>\<ClientName><Instance>:

LaunchExplorer,rightclickComputerandselectMapNetworkDrive. IntheFolderfield,enterthesharedisplayedintheNetworkPathfieldinStep
8 9 6above,thenclickFinish. RestorethedesireditemsusingaWindowsorthirdpartytool.Fordetailsonusing Kroll,seeRestoringitemswithKrollonpage 520. Disconnectthenetworkshareonceitemshavebeenrestoredbyrightclickingthe shareandselectingDisconnect.

10 Onthesourcebackupsystem,teardowntherestoreimageusingoneofthe followingprocedures:

IftherestorefromBackupscreenisstillopeninthebackupsystem,selectthe
imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theshareisremoved. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedinTovieworteardownSharePointrestoreimagesonpage 519. Important!Teardowntheshareassoonaspossible.Subsequentbackupsand restorescannotrunforthisfarmuntilthesharehasbeenmanuallytorndown.

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Torestoretheentirefarmfrombackup

Warning:Thisprocedureisforcatastrophicfarmrecoveryonly.Restoringthe entirefarmremovestheexistingfarm.Onceacatastrophicfarmrestoreisdone, youmustreconfigureallfarmaccountsandsettings.Beforeperforming catastrophicfarmrecovery,attempttorestoreitemsusingTorestore SharePointitemsfrombackuponpage 516. Thisprocedureissupportedforsingleserverfarmsonly. 1 2 3 SelectthedesiredSharePointapplicationintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthefarmwillberestoredbyclickingonthe calendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectOptions). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle. 4 5 IntheRestorefromBackupofClientpane,selectRestoretoOriginalSharePoint ServerandclickRestore. Toconfirmyouunderstandthattheexistingfarmwillbedeletedandanewone created,checkIunderstand...andclickConfirm. TheRestoreStatuspageindicateswhethertherestorehasbeenqueued successfully.ClickOkaytoclose. 6 Tomonitortherestorejob,selectSettings>SystemMonitoring>Jobs.

Therestorejobdisplaysinthegrid.Inasuccessfulrestore,statuschangesfrom
QueuedtoActivetoSuccessful. IfyouseestatusCancelledandjobcommentShareisunavailable,therestore couldnotrunbecauseasharehasalreadybeencreatedforthisfarmandisin usebyanotherbackuporrestorejob.SeeSharePointshareisunavailable belowtodeterminewhatprocessisusingtheshareandhowtoproceed. SharePointshareisunavailable IfaSharePointbackuporrestoreoperationfailswiththeShareisunavailable message,usethisproceduretoidentifytheprocessusingtheshareanddetermine howtoproceed.Onlyonerestoreorbackupjobperfarmcanrunatanygiven time. 1 2
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SelectthedesiredSharePointapplicationintheNavigationpane. SelectSettings>SystemMonitoring>RestoreDiskimages.

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3 4 5

SelectApplicationRestoreImages.Alistofrestoreimagesdisplays. ClickRefreshtoensurethatthelistiscurrent. IfyouseebackupintheMessagecolumn,abackuporfullcatastrophicrestoreis currentlyrunningforthisfarm.Onceitcompletes,youcanteardowntheshare andthenperformthenextbackuporrestoreoperation.

CheckrunningjobsontheStatus>Presentblindtoseewhetherthisisa
backuporfullrestore.SeeMonitoringrunningjobsonpage 182fordetails. Ifabackupisrunning,eitherwaitforthebackuptocompleteorterminatethe backup. Ifarestoreisrunning,youmustwaitforittocomplete.Terminatingarestore inprocesscanleavethefarminaninconsistentstate. IfyouseerestoreintheMessagecolumn,thesharehasnotyetbeentorndown foraprioritemlevelrestore.Disconnectanynetworkdrivemappingstothe share,thentearitdownbyselectingitinthegridandclickingTearDown.Once theshareistorndown,youcanrunthenextbackuporrestoreoperation.

AbouttheSharePointrestoresession
Afterfileshavebeenrestored,thesessionremainsuntilyoutearitdown.Because systemresourcesareusedtomaintainthesession,itisimportanttotearitdown toensureoptimalperformance. TovieworteardownSharePointrestoreimages 1 2 3 4 5 SelectthedesiredSharePointapplicationintheNavigationpane. SelectSettings>SystemMonitoring>RestoreDiskimages. SelectApplicationRestoreImages.Alistofrestoreimagesdisplays. ClickRefreshtoensurethatthelistiscurrent. Ifdesired,teardownarestoreimage.

Makesureyouhavedisconnectedanynetworkdrivemappingstothisshare
beforetearingitdown. SelectanimageintheImagesavailableforrecoveryarea,andclickTearDown. ClickYestoconfirmthatyouwouldliketoproceed.Theimageisremovedfrom theshare.

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RestoringitemswithKroll
UsingKrollOntrackPowerControlsforSharePoint,youcanrestoreindividualitems oragroupofitemsfromaUnitrendsSharePointfullordifferentialbackup.Items canberestoredtothesameSharePointinstance,adifferentSharePointinstance, oranetworklocation.OntrackPowerControlsforSharePointandthe PowerControlsExtractWizardmustbeinstalledonaworkstationinyournetwork, andavalidKrolllicensemustbeapplied.TalktoyourUnitrendssales representativeaboutobtainingaKrolllicense. Thefollowingprocedurewalksyouthroughatypicalitemlevelrestore.Fora completeoverviewofKrollOntrackPowerControlsforSharePoint,including proceduresandlimitations,seeKrollsSharePointuserguideavailableat http://www.krollontrack.com/support/userguideandmanuals/. TorestoreitemsusingKroll 1 2 3 4 5 6 7 8 9 Followsteps16inTorestoreSharePointitemsfrombackuponpage 516. FromyourKrollworkstation,runtheOntrackPowerControlsExtractWizard.Atthe Welcomescreen,clickNext. ChoosetheDirectMethodofextraction,andclickNext. SelectExtractfromDiskandclickBrowse.Browsetothenetworkpathsupplied bytheUnitrendssystem. Locatethefilespbackup.xml.Thelocationofthisfilemayvarydependingonyour versionofSharePoint.Selectspbackup.xmlandclickOpen.ClickNext. SelectCatalogSharePointbackupdatasetsonlyandclickNext. Onthisscreenyoucanbrowseyourcontentdatabases.Selecttheonesyouwant torestoredatafromandclickNext. FortheDestinationFolder,browsetoortypeapathtoaconvenienttemporary workingdirectory,suchasafolderonyourdesktop.ClickNext. Afterthedatabaseshavebeenextracted,clickFinish.

10 OpenOntrackPowerControlsforSharePoint. 11 OntheWelcomescreen,clickNext. 12 OntheSourcePathSelectionscreen,clickAdd.Browsetothefolderyoucreated inStep8.Locatethe.mdfand.ldffilesofthedatabasesyouwanttorestorefrom. SelectthembothandclickOpen.ClickNext. 13 OntheTargetServerSelectionscreen,supplytheURLandadministrative credentialsfortheSharePointsiteyouwanttorestoretoandclickNext.

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14 TheSourcepaneatthetopofthescreenrepresentsyourUnitrendsbackup.The TargetpaneatthebottomofthescreenrepresentsyourliveSharePoint environment.Dooneofthefollowing:

TorestoreitemsbacktotheSharePointsite,browsetoitemsyouwantto
restoreintheSourcepaneanddraganddropthemtothenodeyouwantto restorethemtointheTargetpane. Torestoreitemstoalocalfolderornetworklocation,rightclickandselect Export.UnchecktheMaintainmessagepathcheckbox,browsetowhereyou wanttosavethefiles,andclickFinish. 15 Afterrestoringalldesireditems,followsteps9and10inTorestoreSharePoint itemsfrombackuponpage 516.

RestoringabackupwhentheSharePointicondoesnot display
IfyouaddaclientwithSharePointinstalled,runbackupsontheSharePointfarm, andlateruninstalltheSharePointinstancefromtheclient,theSharePointicon maynotdisplayintheNavigationpaneoftheUnitrendsinterface.Thebackups takenoftheSharePointfarmarestillontheUnitrendssystemandarestill availableforrestore,butwithouttheoptiontofirstselecttheSharePointicon whenperformingarestore,anothermethodofselectingabackupforrestore mustbeused. Torestoreanapplicationbackupwhenitsicondoesnotdisplay 1 2 3 IntheNavigationpane,selecttheclientthatonceheldtheapplication. SelectStatusfromthetopmenu. FromtheCalendarizedBackupInformationpaneinthemiddleofthescreen, navigatethroughbackupsbyclickingtheleftandrightarrowstobrowseamonths worthofbackupsatatime.Youcanhoveryourmouseoveradateonthecalendar toreceiveinformationonwhattypesofbackupswerecompletedonthatdate. Clickonadateyouwanttorestoreabackupfrom. Anybackupscompletedontheselecteddatearehighlightedbelow.Clickona backupyouwanttorestore. ClicktheRestorebutton. Followstandardproceduresforrestoringthetypeofbackupyouselected.

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Chapter16 OracleProtection
ThischapterdescribesproceduresusedtoprotectOracle11gonWindows,Linux, andSolarisenvironments.UnitrendsleveragesnativeOracledataprotectionto provideallinonebackup,archiving,replication,andrecoveryofOracledata. Seethefollowingtopicsfordetails:

AboutOracleprotectiononpage 523 ExecutingOraclebackupsonpage 528 ViewingOraclebackupsonpage 532 Oraclerestorefromthebackupsystemonpage 532 OracleforWindowsrestorefromthereplicationtargetonpage 535

AboutOracleprotection
TheOracleagentextendstheUnitrendssolutionfortheprotectionofOracleon Windows,Linux,andSolarisdatabasesanddatabaseobjects.TheOracleagentis acomponentoftheWindows,Linux,andSolariscoreagents.Itisfullyintegrated intothebackupsystem,fromwhichallconfigurationandmanagementtasksare performed.Thebackupsystemautomaticallydetectswhentheprotection softwarehasbeeninstalledonaWindows,Linux,orSolarisserverrunningOracle, anddisplaysanOracleiconundertheserverintheNavigationpane. TheagentleveragesOraclesRecoveryManager(RMAN)toperformbackupand recoveryoperationstoensureavaliddatabasesnapshotiscaptured,performing standardOraclebackupoperations,suchsavingredologsandquiescingbuffers.

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TheagentinvokescommandsontheOracleclientandsuppliesRMANalocalshare target(/backups/rae/<client_name>/<instance>)sothatjobsrunonthebackup systemitself. Note:AfilelevelbackupoftheOracleserverdoescapturetheOracledata,butthe databasestructureislikelytobeinvalidsinceonlydatathathasbeenflushedto diskisincluded.UseOracleapplicationbackuptoensuredatabaseconsistency.

Oracleagentrequirements
ThefollowingrequirementsmustbemettoenableUnitrendsOracleprotection:

TheUnitrendssystemmustberunningversion7.0.0orlaterforOracleon
Windowsprotection,and7.2.0orlaterforOracleonLinuxorSolaris protection. UnitrendsWindowsagentversion7.0.0orlater,Linuxagentversion7.2.0or later,orSolarisagentversion7.2.0orlatermustbeinstalledontheOracle server. DatabaseversionmustbeOracle11g. AllWindowsandSolarisplatformsthatsupportOracle11gmaybeused. SupportedLinuxplatformsareRedHat,CentOS,andOracleLinux. TheSambaserviceonSolarisclientsmustbeenabled.SeeKB1298fordetails. ForOracleonSolaris,besuretheSolarisclienthassufficientmemoryavailable. SeeKB1313fordetails. TheOracleinstancemustbeonlineandinopenstatus. TheOracledatabasemustberunningandconfiguredinarchivelogmode. Othermodes,suchasmounted,nomounted,andshutdownarenotsupported. TheOracleservermustberegisteredtothebackupsystemwithadministrative trustcredentials.SeeOraclecredentialconsiderationsbelow. EachOracleHomeonaclientmusthaveauniqueSID.

Oraclecredentialconsiderations
CredentialsareusedtoperformbackupoperationsofeachOracleinstance,andto pushinstalltheagentinthecaseofaWindowsclient.Credentialscanbesetonan instanceorclientlevel.IfprotectingOracleonaWindowsclientandinstallingthe Windowsagentwiththeagentpushfeature,theOracleservershouldbe registeredtothebackupsystemwithadministrativetrustcredentials.Toensure sufficientprivileges,itisrecommendedthatthecredentialuserbeamemberof theora_dbagroup.Ifthereisnotanaccountavailablethathasboth administrativetrustcredentialsandisamemberoftheora_dbagroup,separate credentialsmaybeused.TheUnitrendssystemwillalwaysusecredentialssetat
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theinstancelevelfirst,thenattempttouseclientlevelcredentialswhen performingbackupoperations.Ifnocredentialsareavailable,orifcredentialsare incorrect,thebackupfailswithaTNSpermissiondeniederror. ForWindowsclients,registertheclientwithadministrativetrustcredentials,then followTocreateanewcredentialforanOracledatabasebelowtoadd credentialsforindividualdatabaseinstances. ForLinuxandSolarisclients,installtheagentandregistertheclienttothe Unitrendssystem,thenfollowTocreateanewcredentialforanOracledatabase belowtoaddcredentialsforindividualdatabaseinstances.Thesecredentialsare requiredforbackupoperations.Fordetailsonregisteringtheserver,seeAbout addingclientsonpage 61.Fordetailsontrustcredentials,seeClienttrust credentialsonpage 77. TocreateanewcredentialforanOracledatabase 1 2 3 4 SelecttheOracleinstanceintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,databasesdisplayintheSelect Itemslist.Torefreshthelist,clicktheReloadiconinthebottomright. ClicktheCredentialicontotherightofthedesireddatabase. IntheSetCredentialsforthelistedItemswindow,clickNewCredentialandenter thefollowing:
Description Name associated with the credential. This is optional. User must be a member of the ora_dba group for Windows clients. For Linux and Solaris clients, the user should be a member of the group that owns the Oracle database instance. Password associated with the username you supplied. Enter the password again to confirm. Name of the Windows domain associated with this credential. This is optional. Check this box to set the credential as default for the system. This is optional.

Field Credential Name Administrative Username

Password Confirm Password Domain

Set as Default

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ClickCreateandSetCredential. Thecredentialiscreatedandappliedtotheselecteddatabase. Note:IfyouarerunningOracleonWindows,youmustrunanewOraclefull backupafterupgrading. ToviewcredentialsassignedtoanOracledatabase

1 2 3

SelecttheOracleinstanceintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,databasesdisplayintheSelect Itemslist.Torefreshthelist,clicktheReloadiconinthebottomright. TheCredentialicontotherightoftheeachdatabaseindicateswhethera credentialhasbeenset.

IfyouseearedXonthecredentialicon,nocredentialhasbeensetforthe
database.

IfyoudonotseearedX,acredentialhasbeensetforthedatabase.
ToapplyanexistingcredentialtoanOracledatabase 1 2 3 4 5 SelecttheOracleinstanceintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,databasesdisplayintheSelect Itemslist.Torefreshthelist,clicktheReloadiconinthebottomright. ClicktheCredentialicontotherightofthedesireddatabase. IntheSetCredentialsforthelistedItemswindow,selectacredentialfromthe dropdownlist. ClickSetCredential. Thecredentialisappliedtotheselecteddatabase. ToviewormodifyanOracledatabasecredential 1 2 3 4 SelecttheOracleinstanceintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,databasesdisplayintheSelect Itemslist.Torefreshthelist,clicktheReloadiconinthebottomright. ClicktheCredentialicontotherightofthedesireddatabase. ClickEditCredentialandmodifysettingsasdesired.Fordetails,seeTocreatea newcredentialforanOracledatabaseonpage 525. ClickSaveandSetCredential.

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Toremoveadatabasecredential 1 2 3 4 SelecttheOracleinstanceintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,databasesdisplayintheSelect Itemslist.Torefreshthelist,clicktheReloadiconinthebottomright. ClicktheCredentialicontotherightofthedesireddatabase. ClickRemoveCredential. Thecredentialisnolongerassociatedwiththisdatabase.Todeletethecredential fromthesystem,seeTodeleteacredentialonpage 87.

Oraclebackupconsiderations
ConsiderthefollowingwhenprotectingOracledata:

TheOracleagentsupportsfullandincrementalbackups.Theincremental
foreverbackupstrategyisnotsupported. Freespaceequivalenttotwicethesizeofthebackupisrequiredonthelocal shareforbackupprocessing.Ifadequatespaceisnotavailable,thebackupwill fail. OnlyonebackuporrestoreoperationperOracleinstancecanrunatanygiven time. Foragiveninstance,anybackupsinitiatedwhilearestoreisinprogresswillfail. Oncetherestorecompletes,backupscanberunforthegiveninstance. Foragiveninstance,anyrestoresinitiatedwhileabackupisinprogresswillfail. Oncethebackupcompletes,restorescanberunforthegiveninstance. Foragiveninstance,anybackupsinitiatedwhileabackupisinprogresswillfail. WindowsInstantRecoveryisnotsupportedforWindowsonOracle environments. RunningtheOracledatabaseinARCHIVELOGmodeenablesarchiving(backup) oftheOracleredologwhichguaranteesyoucanrecoverallcommitted transactionsandalsoenablesUnitrendstobackupthedatabasewhileitis openandinnormalsystemuse.ArchivedredologfilesaredeletedfromOracle eachtimeaUnitrendsfullbackupcompletessuccessfully.Thiskeepsthelogs fromoverrunningtablespace.

DisplayofOracleagentinthebackupsystem
OnceyouregistertheOracleservertothebackupsystem,theOracleagent displaysintheNavigationpanebeneaththeclientwithwhichitisassociated.The clientviewcanbeexpandedorcollapsedtodisplayorhidedataaccordingly.Ifyou

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donotseetheOracleicon,clickthereloadarrowsatthebottomtorefreshthe view.FordetailsonregisteringtheOracleserver,seeAboutaddingclientson page 61. IfyouhaveaddedOracletoaserveraftertheserverhasbeenregisteredtothe backupsystem,theagentsoftwaremustrescantodetectanddisplaythenewly addedOracleapplication.Torescan,highlighttheOracleserverandselectSettings >Clients,Networking,andNotifications>Clients.OntheClientspage,click Setup.

ExecutingOraclebackups
Oraclebackupscaneitherbeexecutedimmediatelyorscheduledatadesired frequency.Scheduledbackupsaremoretypicalyoucreateacalendarbased schedulewhichspecifieswhenOraclebackupswilloccur.Scheduledbackupsform thefoundationofcontinuousdataprotection.Immediatebackupsarebasically justscheduledbackupsthatoccuronlyonetimeandareexecutedassoonas possible.Thisfeatureisusefulforcreatingaonetimebackup,andisnot recommendedasthebasisforcontinuousOracleprotection. UsethefollowingprocedurestoexecuteandscheduleOraclebackups:

ToexecuteanimmediateOraclebackupbelow TocreateanOraclebackupscheduleonpage 529 ToviewormodifyanOraclebackupscheduleonpage 530 TodeleteanOraclebackupscheduleonpage 531 ToenableordisableanOraclebackupscheduleonpage 531

ToexecuteanimmediateOraclebackup 1 2 SelectanOracleagentundertheOracleclientintheNavigationpaneandclick Backup. Selectthe1TimeBackuptab.

Thisretrievesalistofinstances(SIDs)availableforbackup. IfthereisnothingintheDatabasestoProtectlist,verifythattheOracle
instanceisonlineandinopenstatus. ClickthereloadarrowsatthebottomtorefreshthelistofSIDsdiscoveredin theenvironment. Ifaninstanceisnotonline,itismarkedasunavailableinthelist. IntheDatabasestoProtectarea,checkboxestoselecttheSIDstobackup.

3
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Aseparatebackupiscreatedforeachinstanceselected. 4 ChoosethetypeofbackupbyselectingFullorIncremental. Ifincrementalbackupischosenandasuccessfulfullbackuphasneverrun,the systemrunsafullbackupinstead. 5 6 Bydefault,backupsarestoredonthedefaultdevice.Tobackuptoadifferent device,selectoneintheAvailableDevicesarea. ClickBackupatthebottomofthescreentoinitiatethebackupprocess. Aseparatebackupiscreatedforeachinstanceselected. Toviewthestatusoftheactivebackupoperations,selectSettings>System Monitoring>Jobs.SeeMonitoringrunningjobsonpage 182fordetails.Tosee thestatusofcompletedbackupjobs,seeViewingbackupsonpage 175. TocreateanOraclebackupschedule 1 2 SelectanOracleagentundertheOracleclientintheNavigationpane,andclick Backup. SelecttheScheduleBackuptab.

Thisretrievesalistofinstances(SIDs)availableforbackup. IfthereisnothingintheDatabasestoProtectlist,verifythattheOracle
instanceisonlineandinopenstatus.

ClickthereloadarrowsatthebottomtorefreshthelistofSIDsdiscoveredin
3 4 5 theenvironment. Ifaninstanceisnotonline,itismarkedasunavailableinthelist. EnterauniqueScheduleName. Ifdesired,enteraScheduleDescription. IntheDatabasestoProtectarea,checkboxestoselecttheSIDstobackupinthe schedule.

Instancesthatareofflinecannotbeselectedinthelist. Aninstancemayexistinonlyonescheduleatatime.Attemptingtoaddasingle
instancetomultipleschedulesresultsinfailuretosavethesubsequent schedules. Aseparatebackupiscreatedforeachinstanceselected.Backupsinthe scheduleexecutesequentially. Ifyouwouldliketoaddnewinstancestothisscheduleautomatically,checkthe AutoincludenewDatabasesbox.

ThisoptioncanbeenabledinonlyonescheduleforeachOracleserverthatthe
systemisprotecting.
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 Ifselected,aprocessisenabledthatdetectsmodificationstothelistof
7 availableinstancesontheOracleserver.Newlydetectedinstancesareadded tothescheduleautomatically. IntheSchedulearea,selectabackupstrategyfromthelist.

ChooseFullwithIncrementalsorCustom. Backupsfortheselectedstrategydisplaybelow.
8 Dooneofthefollowing: Foranoncustomstrategy,definethefrequencyatwhichbackupsofeachtype willrunusingthefieldsbeloweachbackup. Foracustomstrategy,clicktheCalendaricontodefinethefrequencyatwhich backupsofeachtypewillrun.Dothefollowingforeachbackupinstance:

Dragabackupiconontothecalendar.Dragontotodaysdateorlater. IntheAddBackupwindow,definethebackuptype,startdate,starttime,
9 recurrence,anddescription(optional),thenclickConfirm. Ifdesired,modifytheminimumandmaximumretentionsettings. Retentionsettingsinthescheduleoverrideclientlevelsettingsappliedonthe BackupRetentionpage.Touseclientlevelsettingsinstead,uncheckEnable RetentionSettingshere.Fordetailsonsettingclientlevelretention,seeAbout retentioncontrolonpage 106. 10 ClickAdvancedSettingsandspecifyoptionalsettingsasdesired.

Selectthebackupdevicetowhichbackupswillbewritten. ChecktheEmailScheduleReportoptiontoreceiveemailnotificationupon
completionofthescheduledbackupjobs.Youalsohavetheoptiontoreceive aPDFattachmentofthereportintheemail. ChecktheEmailFailureReportoptiontoreceiveemailnotificationupon failureofanybackupjobontheschedule.Youalsohavetheoptiontoreceive aPDFattachmentofthereportintheemail. ClickConfirmtosaveAdvancedSettings. Note:Reportsaredeliveredtoemailrecipientsspecifiedinthereportfieldin Settings>Clients,Networking,andNotifications>EmailRecipients.Tochange thetimeofdaythereportissent,modifytheReportHourMinparametersettingby selectingSettings>System,Updates,andLicensing>GeneralConfiguration> Alertman. 11 ClickSavetocreatetheschedule.

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ToviewormodifyanOraclebackupschedule 1 2 3 4 SelectanOracleagentundertheOracleclientintheNavigationpane,andclick Backup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. ModifysettingsasdesiredandclickSave. Foradescriptionofeachsetting,seeTocreateanOraclebackupschedule above. Wheneditingaschedule,onlytheitemsbeingprotectedaremarkedinthe Databasestoprotectarea.TheobjectsdisplayedaredependentupontheOracle instancesthatareinstalledandrunning.Ifaninstanceisnotonline,itismarkedas unavailableintheschedule. TodeleteanOraclebackupschedule 1 2 3 4 SelectanOracleagentundertheOracleclientintheNavigationpane,andclick Backup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. ClickDeleteSchedule. Note:YoucanalsodeleteOracleschedulesfromtheEnterpriseBackupsubsystem. SeeTodeleteanEnterprisebackupscheduleonpage 171fordetails. ToenableordisableanOraclebackupschedule 1 2 3 4 SelectanOracleagentundertheOracleclientintheNavigationpane,andclick Backup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. Dooneofthefollowing:

Toenabletheschedule,checktheScheduleEnabledbox. Todisabletheschedule,unchecktheScheduleEnabledbox.
5 ClickSave. Note:YoucanalsoenableanddisableOracleschedulesfromtheEnterpriseBackup subsystem.SeeToenableordisableanEnterprisebackupscheduleonpage 171 fordetails.
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ViewingOraclebackups
TocheckthestatusofOraclebackups,youcanviewrunningjobsasdescribedin Monitoringrunningjobsonpage 182,orviewcompletedjobsasdescribedin Viewingbackupsonpage 175.

Oraclerestorefromthebackupsystem
TheOracleagentsupportsrestoreoffullandincrementalbackups.AswithOracle backups,theagentleveragesRMANtoperformrestoreoperations.Restoresoccur intwophases.First,backupsareunfoldedtoalocalbackupsystemshare (/backups/rae/<client_name>/<instance>).Inthesecondphase,theagent invokesRMANcommandstorestorebacktotheOracleclient.

Oraclerestorerequirementsandconsiderations
ConsiderthefollowingbeforerestoringOracledatafromthebackupsystem:

Freespaceequivalenttotwicethesizeofthebackupisrequiredonthelocal
shareforrestoreprocessing.Ifadequatespaceisnotavailable,therestorewill fail. Restoresareperformedtotheoriginalinstanceonly.Ifyouarereplicatingand theoriginalinstanceisnotavailable,youcanrestorefromthetargetafter performingabaremetalrestoreoftheOracleclient.SeeOracleforWindows restorefromthereplicationtargetonpage 535fordetails. OnlyonerestoreorbackupoperationperOracleinstancecanrunatanygiven time. Foragiveninstance,anybackupsinitiatedwhilearestoreisinprogresswillfail. Oncetherestorecompletes,backupscanberunforthegiveninstance. Foragiveninstance,anyrestoresinitiatedwhileabackupisinprogresswillfail. Oncethebackupcompletes,restorescanberunforthegiveninstance. Foritemlevelrestores,thebackupisunfoldedtoalocalsystemshare.From hereyoucanrestoreitemsusinganOracleorthirdpartytool.Whenyouare finishedrestoring,youmustteardowntheshare.Subsequentbackupor restoreoperationsforthegiveninstancewillfailuntiltherestoresharehas beentorndown.

TorestoreanOraclebackup Usethisproceduretorestoreaninstancetotheoriginallocation.Notethatthe existinginstanceisdeletedfromtheOracleserveraspartoftherestoreprocess.

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1 2 3

SelectthedesiredOracle11applicationintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectOptions). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle.Thedatabaseinstancetorestoredisplaysin theTypecolumn.

4 5

IntheRestorefromBackupofClientpane,selectRestoretoOriginalOracle ServerandclickRestore. Toconfirmyouunderstandthattheexistinginstancewillbedeletedandanew onecreatedonthetargetserver,checkIunderstand...andclickConfirm. TheRestoreStatuspageindicateswhethertherestorehasbeenqueued successfully.ClickOkaytoclose.

Tomonitortherestorejob,selectSettings>SystemMonitoring>Jobs.

Therestorejobdisplaysinthegrid.Inasuccessfulrestore,statuschangesfrom
QueuedtoActivetoSuccessful. IfyouseestatusCancelledandjobcommentShareisunavailable,therestore couldnotrunbecauseasharehasalreadybeencreatedforthisinstanceandis inusebyanotherbackuporrestorejob.SeeOracleshareisunavailableon page 534todeterminewhatprocessisusingtheshareandhowtoproceed. TorestoreitemsfromanOraclebackup Usethisproceduretounfoldthebackuptoashareonthesourcebackupsystem. Onceunfolded,useanOracleorthirdpartytooltorestoredesireditems. 1 2 3 SelecttheOracle11applicationintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectFiles/Items). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle.Thedatabaseinstancetorestoredisplaysin theDatabasecolumn. 4 OntheRestorefromBackupofClientpage,ifyouseeAfileshareisavailable, checkthesharesinthegridbelowtoseeifoneexistsforthisdatabaseinstance. InstancenamedisplaysattheendoftheNetworkPathcolumn.

Ifnoshareexistsforthisinstance,proceedtothenextstepinthisprocedure.
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 Ifashareexistsforthisinstance,itiseitherinusebyanotherbackuporrestore
process,orithasnotbeentorndownafteraprioritemrestore.Youcannot performtheitemrestoreuntilthesharebecomesavailable.Ifyouaresureno activejobisusingtheshare,tearitdownbyselectingitinthegridandclicking TearDown.Besuretodisconnectanynetworkdrivemappingstothisshare beforetearingdown.Fordetailsoncheckingforactivejobs,seeOracleshare isunavailableonpage 534. ClickCreate.ThesystemcreatesashareforthisOracleapplicationandstartsthe restore.Arowforthisrestoredisplaysinthegrid. ClickRefreshtodisplaythefullpathoftheshare, \\<SourceSystemIP>\<ClientName><Instance>.NoteorcopytheNetworkPath suppliedasyouwillneedittoaccessfilestorestore. Ontheworkstationyouwillusetorestorefiles,mapanetworkdriveto \\<SourceSystemIP>\<ClientName><Instance>:

5 6

LaunchExplorer,rightclickComputerandselectMapNetworkDrive. IntheFolderfield,enterthesharedisplayedintheNetworkPathfieldinStep
8 9 6above,thenclickFinish. RestorethedesireditemsusinganOracleorthirdpartytool. Disconnectthenetworkshareoncefileshavebeenrestoredbyrightclickingthe shareandselectingDisconnect.

10 Onthesourcebackupsystem,teardowntherestoreimageusingoneofthe followingprocedures:

IftherestorefromBackupscreenisstillopeninthebackupsystem,selectthe
imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theshareisremoved. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedinTovieworteardownOraclerestoreimagesonpage 537. Important!Teardowntheshareassoonaspossible.Subsequentbackupsand restorescannotrunforthisfarmuntilthesharehasbeenmanuallytorndown. Oracleshareisunavailable IfanOraclebackuporrestoreoperationfailswiththeShareisunavailable message,usethisproceduretoidentifytheprocessusingtheshareanddetermine howtoproceed.Onlyonerestoreorbackupjobperinstancecanrunatanygiven time. 1 2 3
534

SelectthedesiredOracleapplicationintheNavigationpane. SelectSettings>SystemMonitoring>RestoreDiskimages. SelectApplicationRestoreImages.Alistofrestoreimagesdisplays.

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ClickRefreshtoensurethatthelistiscurrent. IfyouseeInuseforbackupintheMessagecolumn,abackuporfulldatabase restoreiscurrentlyrunningforthisinstance.Onceitcompletes,youcanteardown theshareandthenperformthenextbackuporrestoreoperation.

CheckrunningjobsontheStatus>Presentblindtoseewhetherthisisa
backuporfullrestore.SeeMonitoringrunningjobsonpage 182fordetails. Ifabackupisrunning,eitherwaitforthebackuptocompleteorterminatethe backup. Ifarestoreisrunning,youmustwaitforittocomplete.Terminatingarestore inprocesscanleavethedatabaseinaninconsistentstate. IfyouseerestoreintheMessagecolumn,thesharehasnotyetbeentorndown fromaprioritemlevelrestore.Disconnectanynetworkdrivemappingstothe share,thentearitdownbyselectingitinthegridandclickingTearDown.Once theshareistorndown,youcanrunthenextbackuporrestoreoperation.

OracleforWindowsrestorefromthereplicationtarget
Usethisprocedureifyouareunabletorestorefromthebackupsystem.Because Oraclerestoretoanalternateserverisnotsupported,thisprocedurerequiresthat youperformabaremetalrestoreoftheOracleclienttoanewclientthatisdirectly attachedtothereplicationtarget.Oncetheclienthasbeenrestored,youperform anOraclegranularrestore.ThisoperationinonlysupportedonOracle11gon Windowsplatforms.

ReplicatedOraclerestoreconsiderations
Considerthefollowingbeforerestoringfromthereplicationtarget:

Freespaceequivalenttotwicethesizeofthebackupisrequiredonthelocal

shareforrestoreprocessing.Ifadequatespaceisnotavailable,therestorewill fail. AreplicatedbaremetalbackupofthesourceclienttakenaftertheOracle databasewasdeployedisrequired. AreplicatedOracledatabasebackupisrequired. OnlyonerestoreorbackupoperationperOracleinstancecanrunatanygiven time.Anybackuporrestoreinitiatedwhileanotherisinprogresswillfail. TheOraclebackupisunfoldedtoalocalsystemshare.Whenyouarefinished restoring,youmustteardowntheshare.Subsequentbackuporrestore operationsforthegiveninstancewillfailuntiltherestoresharehasbeentorn down.

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TorestoreareplicatedWindowsOracledatabaseatthetargetsite 1 2 3 4 5 PerformabaremetalrestoreoftheOracleclientfromthereplicationtargetas describedinBaremetalrestorefromthereplicationtargetonpage 296. Onthereplicationtarget,enterReplicationView.SeeToshowreplicationview onpage 282fordetails. SelecttheOracle11applicationintheNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectFiles/Items). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle.Thedatabaseinstancetorestoredisplaysin theDatabasecolumn. 6 OntheRestorefromBackupofClientpage,ifyouseeAfileshareisavailable, checkthesharesinthegridbelowtoseeifoneexistsforthisdatabaseinstance. InstancenamedisplaysattheendoftheNetworkPathcolumn.

Ifnoshareexistsforthisinstance,proceedtothenextstepinthisprocedure. Ifashareexistsforthisinstance,itiseitherinusebyanotherbackuporrestore
process,orithasnotbeentorndownafteraprioritemrestore.Youcannot performtheitemrestoreuntilthesharebecomesavailable. Ifyouaresurenoactivejobisusingtheshare,tearitdownbyselectingitin thegridandclickingTearDown.Besuretodisconnectanynetworkdrive mappingstothissharebeforetearingdown.Fordetailsoncheckingforactive jobs,seeOracleshareisunavailableonpage 534. 7 8 ClickCreate.ThesystemcreatesashareforthisOracleapplicationandstartsthe restore.Arowforthisrestoredisplaysinthegrid. ClickRefreshtodisplaythefullpathoftheshare, \\<SourceSystemIP>\<ClientName><Instance>.NoteorcopytheNetworkPath suppliedasyouwillneedittoaccessfilestorestore. LogintothetargetclientyoucreatedinStep1above.

10 OpenExplorerandnavigatetothenetworkpathyounotedinStep8. 11 Readthecontentsofthefileunitrends<database>.env.Notethefollowingvalues:

OracleSID OracleHome Backup#

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12 Openacommandpromptandrunthefollowingcommands:
set ORACLE_SID=<SIDfromLastStep> set ORACLE_HOME=<HomefromLastStep> %ORACLE_HOME%\bin\rman target / shutdown immediate; startup nomount; restore controlfile from

'<pathFromStep8>\unitrends-<database>.ctf';

alter database mount; crosscheck backup; catalog start with '<pathFromStep8>\unitrends'; list backup tag 'unitrends-<backup#FromLastStep>';

13 Runthefollowingcommands:
restore database; recover database; alter database open resetlogs; quit;

14 AtthispointyourOraclerestoreiscomplete.Onthereplicationtarget,teardown therestoreshareusingoneofthefollowingprocedures:

IftherestorefromBackupscreenisstillopeninthereplicationtargetsystem,
selecttheimageintheImagesavailableforrecoveryarea,andclickTearDown. ClickYestoconfirmthatyouwouldliketoproceed.Theshareisremoved. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedinTovieworteardownOraclerestoreimagesonpage 537.Make suretorunthisprocedurefromthereplicationtargetsystem. Important!Teardowntheshareassoonaspossible.Subsequentbackupsand restorescannotrunforthisinstanceuntilthesharehasbeenmanuallytorndown.

AbouttheOraclerestoresession
Afterfileshavebeenrestored,thesessionremainsuntilyoutearitdown.Because systemresourcesareusedtomaintainthesession,itisimportanttotearitdown toensureoptimalperformance. TovieworteardownOraclerestoreimages 1 2 3 SelecttheOracle11applicationintheNavigationpane. SelectSettings>SystemMonitoring>RestoreDiskimages. SelectApplicationRestoreImages.Alistofrestoreimagesdisplays.
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4 5

ClickRefreshtoensurethatthelistiscurrent. Ifdesired,teardownarestoreimage.

Makesureyouhavedisconnectedanynetworkdrivemappingstothisshare
beforetearingitdown. SelectanimageintheImagesavailableforrecoveryarea,andclickTearDown. ClickYestoconfirmthatyouwouldliketoproceed.Theimageisremovedfrom theshare.

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Chapter17 ProtectingHyperVEnvironments
ThischapterdescribesproceduresusedtoprotectHyperVenvironments.Seethe followingtopicsfordetails:

AboutHyperVprotectiononpage 539 ExecutingHyperVbackupsonpage 545 RestoringHyperVvirtualmachinesonpage 549 ProtectingHyperVvirtualmachinesattheGuestOSlevelonpage 559 SpecialconsiderationforDomainControllersonHyperVonpage 560 ConvertingfromVHDtoVHDXonpage 561

AboutHyperVprotection
Unitrendsoffersallinonebackup,archiving,anddisasterrecoveryforHyperV virtualinfrastructureinanintegratedfashionfromtheadministratorinterface. UnitrendsHyperVHostOperatingSystem(HOS)agentleveragestheMicrosoft VolumeShadowCopyService(VSS)tooffercentralizedandefficientprotectionof hostedvirtualmachines. WhenyouaddtheHyperVhosttothesystem,theHOSagentisautomatically installed(pushedtotheHyperVsystem).YoucanthenprotectallVMsunderthat hostwithoutaddingindividualVMs.Priortoaddingthehost,seeHyperVHOS agentrequirementsonpage 540tobesureinstallationprerequisiteshavebeen met. Note:IfyourHyperVhostisrunningonaWindows8machine,youmustinstall theWindowsagentintheguestoperatingsystem(GOS)andaddtheVMtothe systemasyouwouldaphysicalmachine.Alldataprotectionstrategiescanthenbe appliedtotheVM.Youmayalsowishtousethisapproachifyouarerunning

539

applications(suchasSQLorExchange)onaVMandwouldlikemoregranular controlofdatabasebackupsandrestores.SeetheMicrosoftSQLServer ProtectionandMicrosoftExchangeServerProtectionchaptersfordetails. TheHyperVHOSagentisinstalledaspartoftheWindowsagentandsupportsthe followingfeatures:

ProtectionforvirtualmachinesrunningunderWindows2008R2,Windows
2012,andHyperVserverenvironments Fullandincrementalbackups Filelevelrestorefrombackup Nativeprovisioningforthinprovisioneddisks ChangeBlockTracking(CBT) SupportforvirtualmachinesresidinginaHighAvailabilitysetupusing ClusteredSharedVolumes(CSV) Supportandtrackingofvirtualmachinesinlivemigrationconfiguration Policybasedautomaticinclusionofnewlycreatedvirtualmachinesintobackup schedules Byteleveldeduplicationofprotectedvirtualmachinedata AES256bitencryptionofprotecteddata ArchivingofHyperVbackupsviaD2D2D(DisktoDisktoDisk)orD2D2T(Disk toDisktoTape)

HyperVHOSagentrequirements
ToinstalltheHyperVHOSagent,thefollowingprerequisitesmustbemet. Additionalrequirementsmustbemetforpushinstallationsandupdates.See Agentpushinstallrequirementsonpage 411andRequirementsforpushing agentupdatesonpage 422fordetails.

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Item Windows versions supported

Description Windows Server 2012 R2 64-bit, all editions Windows Server 2012 64-bit, all editions Windows Server 2008 R2 64-bit, all editions Windows Server 2008 R2 64-bit with SP1, all editions Windows Hyper-V Server 2012 R2 64-bit Windows Hyper-V Server 2012 64-bit Windows Hyper-V Server 2008 R2 64-bit Windows Hyper-V Server 2008 R2 64-bit with SP1 Windows Small Business Server 2011

Unitrends system version Unitrends Windows agent version

Release 6.2.0 and newer

The Hyper-V agent is included in the Unitrends Windows agent release 6.2.0 and newer. There are no additional installation packages or licenses required for protecting virtual machines in a Hyper-V environment. Microsofts Volume Shadow Copy Service (VSS) and the Hyper-V VSS writer must be installed and running. The VM cannot be configured with pass-through disks. For pass-through disks, install the agent in the guest operating system and add the VM to the backup system as you would a physical machine.

Microsoft VSS

Virtual machine configuration

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Item Online backups of virtual machines

Description To perform online backups of the virtual machines, Integration Services need to be installed in the guest operating system. Integration Services allow the virtual machine to create a child state snapshot, allowing the host to perform an online backup of the virtual machine. To determine the guest operating systems that support Integration Services and online backups, refer to the following link: http://technet.microsoft.com/enus/library/cc794868(WS.10).aspx

RegisteringtheHyperVservertotheUnitrendssystem
TheHyperVagentisincludedaspartoftheUnitrendsWindowsagent.Whenyou registertheHyperVhosttotheUnitrendssystem,theWindowsagentis automaticallyinstalled.ForinstructionsonregisteringaHyperVhost,seeAbout addingclientsonpage 61. Thesystemcommunicateswiththeservertodeterminetheapplicationsthatare installedandconfigured.Oncetheclientisaddedtothesystem,theHyperV applicationdisplaysundertheclientnodeintheleftNavigationpane,similarto MicrosoftSQLServerandMicrosoftExchange.NotethatwhenaHyperVcluster isregisteredtothesystem,onlytheHyperVapplicationdisplaysintheleft Navigationpaneunderthatnode.

RegisteringHyperVclusters
IfHyperVisconfiguredinacluster,thentheregistrationoftheclientabovemust resolvetotheclusterIP.Thesoftwareautomaticallydetectsthecluster configurationandrepresentsthenodeintheleftnavigationpaneasanorange clusternodewiththeHyperVapplicationrepresentedundertheclusternodein thenavigation.Ifthenodesoftheclusterindividuallyhousevirtualmachinesin additiontotheclusteredvirtualmachines,thentheindividualnodesofthecluster mustalsoberegisteredtotheUnitrendssystem. Regardless,ifaHyperVclusternodeisbeingregistered,thesystemmustbeable toresolvethenameandIPaddressofeverynodeintheHyperVcluster.Ifthe networkaddressesofthenodesoftheHyperVclustercannotberesolved,then operationstoretrieveinformationaboutthevirtualmachinesaswellasbackup operationswillfailtryingtodeterminetheownerofthevirtualmachineinthe clustersetup.
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Forexample:iftheHyperVserverhostnameisHyperVServerbutisregisteredto thesystemasHyperV,thebackupsexecutedwillfailuntilthesystemisableto resolvethenamethatmatchesthehostnameorthecomputernameoftheHyper Vserver.ThisnameresolutionisrequiredforasinglenodeHyperVsetupaswell asforeverynodeoftheclustersetup.Inthiscaseitisrecommendedthatthe nameoftheclientregisteredtotheUnitrendssystemmatchesidenticallytothe hostnameoftheHyperVnode.

AboutHyperVbackups
UnitrendsallowsawidevarietyofdataprotectionstrategiesforHyperVvirtual environments.Dataprotectionstrategiesareprimarilydrivenbythefollowing requirements:

RecoveryTimeObjectives(RTO) RecoveryPointObjectives(RPO) Backupwindow

Thefollowingbackuptypesaresupportedtoprotectvirtualmachinesinthe HyperVenvironment.
Backup method Full Description Protects the metadata (configuration files) and data for all the disks attached to the virtual machine. All disk blocks are captured in a full backup. Captures the changes to the metadata and the virtual machine hard disk blocks since the last successful full or incremental backup.

Incremental

HyperVbackupstrategies
UnitrendsrecommendsusinganincrementalforeverstrategytoprotectHyperV environments.Withthisstrategy,amasterisrunonetime,followedby incrementalsthereafteratthefrequencythatbestsuitsyourenvironment.The systemthensynthesizesmasterslocallyfromtheincrementalstoensurequick restores.Thesesyntheticbackupsarealsousedforarchiving,asincremental backupsdonotarchivedirectly.Formoreonsyntheticbackups,seeKB980. Tousetheincrementalforeverstrategy,itisrecommendedthatthebackup systembeonthelatestrelease.
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Unitrendssupportsavarietyofotherstrategyoptions,describedhere:
Objective Your full backup does not complete within the desired window. Strategy Use an incremental forever strategy. Run a full backup one time, then incrementals each day or multiple times per day. Use incremental forever or a weekly Hyper-V full backup with a daily incremental backup for the virtual machines. Use incremental forever or a weekly Hyper-V full backup with incremental backups performed with the frequency to meet your RPO objective. Use incremental forever or a weekly Hyper-V full backup with daily incremental backups. If system resources are taxed and you would like to control when a full backup runs, use a weekly Hyper-V full backup with incremental backups. Keep in mind that synthetic backups are system-side only and do not impact the client.

Your tolerance for data loss is measured in a day or more

Your tolerance for data loss is measured in a few hours

Your backups need to complete within a few hours during the week but can run continuously on the weekend You need to control when full backups run

Onlinebackups
TheHyperVagentcanprotectvirtualmachinesinanonlinestate,offlinestate,as wellasthosethatareinasavedstate.IntegrationServicesmustbeinstalledinthe guestoperatingsystemtoperformbackupsinanonlinestate.Whenthesystem initiatesabackupofavirtualmachineinaHyperVenvironment,theUnitrends agentcreatesaVSSbasedpointintimeconsistentsnapshotoftheHyperVhost whichtriggersasnapshotofthevirtualmachinesonthehost.WithIntegration Serviceinstalled,thereisnodowntimeassociatedwiththesnapshotandbackup ofthevirtualmachine. Tosuccessfullyperformanonlinebackup(childVMsnapshot),thefollowing conditionsmustbemet:
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 BackupIntegrationServicesmustbeinstalledandenabled. TheVMsVHD(x)filesandsnapshotfilelocationmustbesettothesame
volumeinthehostoperatingsystem. AllvolumesinthechildVMarebasicdisksandtherearenodynamicdisks. AlldisksinthechildVMmustuseafilesystemthatsupportssnapshots(for example,NTFS). However,ifanonlinebackupcannotbeperformed,thevirtualmachineis temporarilyputinasavedstate.Insavedstatethereisabriefdowntime associatedwiththebackupprocess.ItisimportanttounderstandthatifaVM doesnothaveIntegrationServicesinstalled,thebackupjobcancausethevirtual machinetobeinaccessibletoconnectedusersforashortperiodoftime(lessthan aminute).

ExecutingHyperVbackups
BackupsforHyperVvirtualmachinescaneitherbeexecutedimmediatelyor scheduledatadesiredfrequency.Scheduledbackupsaremoretypicalyou createacalendarbasedschedulewhichspecifieswhenHyperVvirtualmachine backupswilloccur.Immediatebackupsarebasicallyjustscheduledbackupsthat occuronlyonetimeandareexecutedassoonaspossible.

ToexecuteanimmediateHyperVbackup 1 2 SelecttheHyperVapplicationnodeintheleftNavigationpaneandclickBackup. Selectthe1TimeBackuptab. ThisretrievesalistofvirtualmachinesavailableontheHyperVnode. Clickthereloadarrowsatthebottomtorefreshthelistofvirtualmachines discoveredintheenvironment. 3 IntheSelectVirtualMachinesarea,checkboxestoselectthevirtualmachinesto backup. HoverovertheVMnametoseemoreinformation.Forexample,youmayseea messageindicatingthattheVMisofflineorIntegrationServicesarenotinstalled. 4 ChoosethetypeofbackupbyselectingFullorIncremental. Ifanincrementalbackupischosenasuccessfulfullbackuphasneverrun,youare promptedtoperformafullbackupfirst.

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5 6 7

Bydefault,backupsarestoredonthedefaultdevice.Tobackuptoadifferent device,selectoneintheAvailableDevicesarea. Ifdesired,checktheVerifyBackupboxtoperformadatatransferintegritycheck foreachbackup. ClickBackupatthebottomofthescreentoinitiatethebackupprocess. Aseparatebackupiscreatedforeachvirtualmachineselected. Toviewthestatusoftheactivebackupoperations,selectSettings>System Monitoring>Jobs.Toseethestatusofcompletedbackupjobs,selectReports> Backups. TocreateaHyperVbackupschedule

1 2 3 4 5

SelectthedesiredHyperVapplicationnodeintheleftNavigationpaneandclick Backup. SelecttheScheduleBackuptab. EnterauniqueScheduleName. Ifdesired,enteraScheduleDescription. IntheVMstoProtectarea,checkboxestoselectallvirtualmachinesthatneedto beprotectedbytheschedule.SeeSelectingVMstoprotectonpage 548fortips andconsiderations. IntheSchedulearea,selectabackupstrategyfromthelist.

ChoosefromIncrementalForever,FullwithIncrementals,orCustom.See
HyperVbackupstrategiesonpage 543formoreinformation.

Backupsfortheselectedstrategydisplaybelow.
7 Dooneofthefollowing: Foranoncustomstrategy,definethefrequencyatwhichbackupsofeachtype willrunusingthefieldsbeloweachbackup. Foracustomstrategy,clicktheCalendaricontodefinethefrequencyatwhich backupsofeachtypewillrun.Dothefollowingforeachbackupinstance:

Dragabackupiconontothecalendar.Dragontotodaysdateorlater. IntheAddBackupwindow,definethebackuptype,startdate,starttime,
8 recurrence,anddescription(optional),thenclickConfirm. Ifdesired,modifytheminimumandmaximumretentionsettings.Thesesettings applytoallselectedVMs.TosetdifferentvaluesforeachVM,donotentersettings here.Instead,gotoSettings>StorageandRetention>BackupRetention.For detailsseeAboutretentioncontrolonpage 106.

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IfyouwouldliketoaddnewVMstothisscheduleautomatically,checktheAuto includenewVMsbox. ThisoptioncanbeenabledinonlyonescheduleforeachHyperVserverthatthe systemisprotecting.

10 ClickAdvancedSettingsandspecifyoptionalsettingsasdesired.

ChecktheVerifyBackupoptiontoperformadatatransferintegritycheckfor
eachbackup.

completionofthescheduledbackupjobs.Youalsohavetheoptiontoreceive aPDFattachmentofthereportintheemail. ChecktheEmailFailureReportoptiontoreceiveemailnotificationupon failureofanybackupjobontheschedule.Youalsohavetheoptiontoreceive aPDFattachmentofthereportintheemail. ClickConfirmtosaveAdvancedSettings. 11 ClickSavetocreatetheschedule. ToviewormodifyaHyperVbackupschedule 1 2 3 4 SelectaHyperVapplicationnodeintheleftNavigationpaneandclickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. ModifysettingsasdesiredandclickSave. Foradescriptionofeachsetting,seeTocreateaHyperVbackupschedule above. TodeleteaHyperVbackupschedule 1 2 3 4 SelectaHyperVapplicationnodeintheleftNavigationpaneandclickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. ClickDeleteSchedule. Note:YoucanalsodeleteHyperVschedulesfromtheEnterpriseBackup subsystem.SeeTodeleteanEnterprisebackupscheduleonpage 171fordetails. ToenableordisableaHyperVbackupschedule 1 SelectaHyperVapplicationnodeintheleftNavigationpaneandclickBackup.
547

Selectthebackupdevicetowhichbackupswillbewritten. ChecktheEmailScheduleReportoptiontoreceiveemailnotificationupon

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2 3 4

SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. Dooneofthefollowing:

Toenabletheschedule,checktheScheduleEnabledbox. Todisabletheschedule,unchecktheScheduleEnabledbox.
5 ClickSave. Note:YoucanalsoenableanddisableHyperVschedulesfromtheEnterprise Backupsubsystem.SeeToenableordisableanEnterprisebackupscheduleon page 171fordetails.

SelectingVMstoprotect
UsetheseguidelinesandtipswhileselectingVMsintheVirtualMachinesto Protectarea:SeeTodeleteaHyperVbackupscheduleonpage 547.

AseparatebackupiscreatedforeachVMyouselect. ForstandaloneHyperVservers,backupsareexecutedsimultaneously.The
numberofjobsthatrunsimultaneouslyisdeterminedbytheMaximum ConcurrentBackupssetting(Settings>StorageandRetention>Backup Devices)andtheresourceloadofthesystem.Itisalsoimportanttomonitor theresourceutilizationontheHyperVservertodeterminewhetherits backupsshouldbestaggered. Ifmultiplevirtualmachinesinaclusteredenvironment(CSV)arerunningon Windows2012R2,backupsareexecutedsimultaneously. Ifmultiplevirtualmachinesinaclusteredenvironment(CSV)arerunningona versionofWindowsthatisolderthan2012R2,thesystemserializesthe backups.Jobsarequeuedbutrunoneatatime.ThisisaWindowslimitation. ToselectordeselectallVMsinthelist,clickthegrayboxabovethefirstVMs checkbox. HoveroverthevirtualmachinenametoseewhetherIntegrationServicesis enabledontheVM.Inaclustersetup,thismaytakeafewminutes.Ifnot enabled,theVMisputinasavedstateduringthebackup.SeeOnline backupsonpage 544formoreinformation. IftheHyperVnodeispartofacluster,thelistofvirtualmachinescontainslocal VMsaswellastheclusterVMsthatcurrentlyresideontheselectednode.VMs thatarepartoftheclustermustbebackedupbyselectingtheHyperVcluster nodeandcannotbeselectedforbackupfromtheindividualnode.Hoverover theVMtodeterminewhetheritispartofthecluster.Ifyouseeamessage indicatingthatthebackupmustbeperformedfromtheHyperVclusternode, donotselectthisVM.Instead,selecttheHyperVclusternodetorunor schedulebackupsforthisVM.

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 Avirtualmachinemaybeincludedinonlyoneschedule.Ifyouattempttoadd
aVMtoasecondschedule,youcannotsavethatschedule.RemovetheVM fromthefirstschedulebeforeaddingittoanother.

ViewingthestatusofHyperVbackups
Topresentacalendarviewillustrationoftheagentsmonthlytransactions,select theHyperVapplicationnodeintheNavigationpaneandselectStatusonthe mainmenuoftheadministratorinterface. Drilldownonthedetailsofthestatusoftheagentbyselectinganyoneofthetabs locatedinthelowerpaneoftheadministratorinterface.SelectBackup:Last7 DaystoviewHyperVvirtualmachinebackupsthathaveoccurredoveraperiodof theprevious7days.Thisinterfaceidentifiestheclientname,aswellasthetypeof backupandthedateandtimewhenthegroupofbackupswascreated. Backupsaregroupedsuchthatthereisonefullbackupineachgroup.Ifno successfulfullbackupwascompletedinthelast7daysthedateislistedasPrior.

RestoringHyperVvirtualmachines
TorestoreaHyperVvirtualmachine 1 2 3 4 LogintotheUnitrendssystem. SelecttheHyperVapplicationnodeintheleftNavigationpaneandclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectOptions). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle.Therecoverypointtimecanbeasassociated withafullorincrementalbackup. 5 ClicktheRestorebuttonatthebottomonthescreen.

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Selectoneoftheserestoreoptions: Note:Ifrestoringfromareplicatedbackup,RestoreVMtoAlternateHyperV Serveronpage 551istheonlysupportedoption.

Restore method Restore to Original Hyper-V Server Description This option restores the virtual machine to the selected pointin-time snapshot to the original Hyper-V server. This option is available for virtual machines on a stand-alone Hyper-V server or virtual machines in a cluster setup. The virtual machines are restored to the original location on the server and are restored with the original name. It is important to note that if the virtual machine that is selected for restore exists on the Hyper-V server, it will be overwritten with the restored data. In a clustered setup, the virtual machine is restored to the node of the cluster who is the owner of the resource, identified at the time of restore. The ownership is for the resource of type Virtual Machine Configuration. If the resource of this type does not exist in the cluster, then the cluster configuraiton must first be restored prior to recovering the virtual machine. Restore VM to Alternate Path This option restores a VM to the same Hyper-V server but to a different location from the original. It is important to note that if the virtual machine that is selected for restore exists on the Hyper-V server, it will be recreated with the virtual disks located at the alternate location provided. This option is not available for a VM protected by a cluster service. Select the TargetPath on the Hyper-V server before proceeding.

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Restore method Restore VM to Alternate Hyper-V Server

Description This option restores a VM to a different Hyper-V server. Requirements and limitations:

If restoring from a backup, the target Hyper-V server must

be a registered client of the backup system. server must be a registered client of the replication target system. The alternate Hyper-V server must be of the same or later operating system as the original. For example, you can restore a VM from a Windows 2008 R2 host to another Windows 2008 R2 host or to a Windows Server 2012 host. You cannot restore a VM from a Windows Server 2012 host to a Windows 2008 R2 host. For clustered environments, you can restore to another node of the cluster if the cluster resource for the VM has been deleted from the cluster database. If restoring a saved state backup to dissimilar OS and/or hardware, the VM may not start properly. If this occurs, delete the saved state before starting the VM. Note that online backups are normally performed. Saved state only occurs if online backups cannot be run. See Online backupsonpage 544 for details. Select the desired target from HyperVServer list and enter the TargetPath on the Hyper-V server before proceeding.

If restoring from a replicated backup, the target Hyper-V

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Restore method Restore to Alternate Location

Description This option restores virtual machine disks and configuration files to an alternate server. This option does not recreate the virtual machine, but provides the flexibility to recreate the VM and attach the virtual disks with a new configuration (new virtual machine name). This option also provides the means to recover data (files/folders) from the Virtual Hard Disks (VHDs). The alternate server location need not be a Hyper-V server, but must be a registered protected server of the Unitrends system. If the target server is running an agent older than release 6.2.0 or is running a non-Windows operating system, only full backups can be restored. Select the Client to which to restore and then select the Target Directory. You could also use the Open File Browser to browse the selected client to choose the target location. After the restore is performed, individual files/ folders can be recovered from the restored VHD as follows: Open the Start menu. Right click on Computer and select Manage. Expand Storage and click on Disk Management. Click on the Action menu and select Attach VHD. Enter the Location and name of you virtual hard disk (there is a browse button you can use). Click OK.

7 8

ToexecuteaPreorPostRestorecommand,clickontheShowAdvanced ExecutionOptions. ClickonRestoretoinitiatetherestore.

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RestoringfilesfromHyperVbackups
UsetheHyperVfilelevelrecovery(FLR)featuretorestoreindividualfilesfroma WindowsorLinuxVMtotheoriginalVM,ortoanothermachinerunningthesame OSastheoriginal.Therestoretargetmachinecanbeaphysicalorvirtualmachine anddoesnotneedtobeaprotectedclientofthebackupsystem.Youmay simultaneouslyrunonefilelevelrecoverysessionforeachprotectedVM. Torecoverfilesandfolders,thevirtualmachineharddrivesareexposedasbotha CIFS(Samba)shareandaniSCSILUN.YouthenchoosetomaptheshareorLUNto therestoretargetmachinesothatdatacanbecopiedtothedesiredlocation. YoumustuseiSCSILUNmappingforthefollowing:

TorecoveraccesscontrolinformationonfilesandfoldersforWindowssystems TorecoverNTFSencryptedfiles
Note:Fortherestoreprocess,iSCSIdisksarewritableanda1GBwritelimitis enforced.Iftherestoreprocessrequiresmorethan1GB,youwillseeOSerrorson therestoretargetmachine.Ifthishappens,restoretheVMratherthanindividual files.SeeRestoringHyperVvirtualmachinesonpage 549fordetails.

Windowsprerequisites
Thefollowingprerequisitesmustbemettoperformanitemlevelrecoveryfor Windowsclients.
Windows Prerequisite CIFS (Samba) access Description Ensure that the Samba service is enabled. Turn on the Samba service by selecting Settings > System, Updates, and Licensing > Support Toolbox > Samba On/Off. To connect to the iSCSI LUN exposed by the Unitrends system, an iSCSI initiator must be used. For Windows 2003, the initiator package must be downloaded and installed on the restore target machine. Download the installation file from:

iSCSI access for Windows 2003

http://www.microsoft.com/download/en/details.as px?displaylang=en&id=18986

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Windows Prerequisite Disk configuration

Description Hyper-V FLR is supported on Windows systems configured with basic or GPT disks. FLR is supported for dynamic disks with the following limitations:

FLR on dynamic disks can be performed only with

iSCSI. FLR on dynamic disks using a CIFS share is not supported. If the dynamic volumes in the backup are still in use on the original server, then the disks exported by FLR must be attached to a different server for the recovery.

ToperformHyperVfilelevelrecovery 1 2 3 4 5 SelectthedesiredHyperVVMintheNavigationpane. SelectRestorefromtheMainmenu. Selectadayinthecalendarandthedesiredbackupbelowtodefinetherecovery pointtime. ClickContinuetoRestoreFilesatthebottomofthescreen. OntheRestorefromBackupscreen,youseeoneofthefollowing:

Nodiskimageexists;selectCreatetobuildone.
or

Animageisavailableforrecovery.Allimagesonthebackupsystemdisplayin
6 thegridbelow. ClickCreatetocreateadiskimagefortheVMfromwhichyouarerestoring.

Note:IfapreviousdiskimagewascreatedandisstillmountedforthisVM,you mustteardownthisimagebeforethesystemwillallowyoutocreateanewshare. AnimageiscreatedanddisplaysintheImagesavailableforrecoveryarea.TheVM disksfilesareexposedasaCIFS(Samba)shareand/oraniSCSItarget.TheTargets columnindicateswhetherSamba(smb),iSCSI,orbothtargetsareavailable. Ifyoureceiveanerrorwhileattemptingtocreatetheimage,increasethememory allocatedtotheUnitrendssystemandtryagain. 7 Proceedtooneofthefollowingtoselectfilestorestore:

TouseaCIFSsharetorestorefilesfromaHyperVbackuptoaWindows
targetonpage 555

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 TouseiSCSItorestorefilesfromaHyperVbackuptoaWindows2003target
onpage 555

TouseiSCSItorestorefilesfromaHyperVbackuptoaWindows2012or2008
targetonpage 556 TorestorefilesfromaHyperVbackuptoaLinuxtargetonpage 557 TouseaCIFSsharetorestorefilesfromaHyperVbackuptoaWindowstarget 1 2 Createadiskimage.SeeToperformHyperVfilelevelrecoveryabovefor details. LogintotheWindowsmachinetowhichfileswillberestored. ThiscanbetheVMfromwhichfilesaretoberestored,oranyotherWindows machine.ItcannotbeaVMwithdynamicdisks. 3 MountthesharetotheWindowsmachinebymappinganetworkdrivetothepath displayedintheImagesavailableforrecoveryareaoftheRestorefromBackup screen.Forexample:
\\<system IP>\flr<n>

wherenisanumber. 4 5 6 7 Browsethemappedsharetolocatethefilestorestore. Eachpartitionintheflrshareisnamedvolumen,wherenisanumber. Copyfilestorestorethemtothedesiredlocation. Disconnectthenetworkshareoncefileshavebeenrestoredbyrightclickingthe shareandselectingDisconnect. Onthebackupsystem,teardowntherestoreimageusingoneofthefollowing procedures:

IftheRestorefromBackupscreenisstillopeninthebackupsystem,selectthe
imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theimageisremovedfromthe share. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedinTovieworteardownHyperVrestoreimagesonpage 559. TouseiSCSItorestorefilesfromaHyperVbackuptoaWindows2003target 1 2 Createadiskimage.SeeToperformHyperVfilelevelrecoveryonpage 554for details. LogintotheWindows2003machinetowhichfileswillberestored.

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ThiscanbetheVMfromwhichfilesaretoberestored,oranyotherWindows machine.Fordynamicdisks,ifthedynamicvolumesinthebackuparestillinuse ontheoriginalserver,thenthedisksexportedbyFLRmustbeattachedtoa differentserverfortherecovery. 3 4 5 LaunchtheiSCSIInitiatorfromtheWindowsControlPanel>AdministrativeTools. FromtheInitiator,enterthebackupsystemIPaddressasatargetportal.The exposedtargetsareautomaticallydiscovered. SelectthedesirediSCSItarget. ThelastpartoftheiSCSIidentifiercontainstheVMname.Forexample,iftheVM nameisUbuntuonNFS,theIDlookslike:
iqn.1995-11.com.unitrends.dpu:flr.89fb.ubuntuonnfs

6 7

Logintoexposetargetsaslocaldisks. UseWindowsDiskManagementtoolstoassigndrivelettersandretrievefiles. TheWindowsfileexplorerhasasettingtohideprotected/systemfilesfromview. Besurethissettingisturnedoffsoyoucanaccessallfiles.

8 9

Copyfiles/foldersfromtheiSCSIdrivestothedesiredlocation. Whenfinished,LogOffusingtheiSCSIInitiator. ThisterminatesthemachinesconnectiontotheiSCSItarget.

10 Onthebackupsystem,teardowntherestoreimageusingoneofthefollowing procedures: Warning:Proceedingwiththeteardownwhiletherestoretargetisstillconnected causesundesiredresultsanderrorsonthetargetmachine.

IftheRestorefromBackupscreenisstillopeninthebackupsystem,selectthe

imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theimageisremovedfromthe share. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedinTovieworteardownHyperVrestoreimagesonpage 559. TouseiSCSItorestorefilesfromaHyperVbackuptoaWindows2012or2008 target 1 2 Createadiskimage.SeeToperformHyperVfilelevelrecoveryonpage 554for details. LogintotheWindowsmachinetowhichfileswillberestored.

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ThiscanbetheVMfromwhichfilesaretoberestored,oranyotherWindows machine.Fordynamicdisks,ifthedynamicvolumesinthebackuparestillinuse ontheoriginalserver,thenthedisksexportedbyFLRmustbeattachedtoa differentserverfortherecovery. 3 4 LaunchtheiSCSIInitiatorfromtheWindowsControlPanel>AdministrativeTools. FromtheInitiator,enterthebackupsystemIPaddressasatargetandchoose QuickConnect. AlistofiSCSItargetLUNsdisplay. 5 SelectthedesirediSCSItargetfromthelistandclickDone. ThelastpartoftheiSCSIidentifiercontainstheVMname.Forexample,iftheVM nameisUbuntuonNFS,theIDlookslike:
iqn.1995-11.com.unitrends.dpu:flr.89fb.ubuntuonnfs

UseWindowsDiskManagementtoolstoassigndrivelettersandretrievefiles. TheWindowsfileexplorerhasasettingtohideprotected/systemfilesfromview. Besurethissettingisturnedoffsoyoucanaccessallfiles.

7 8 9

Copyfiles/foldersfromtheiSCSIdrivestothedesiredlocation. Whenfinished,DisconnectfromtheLUNSusingtheiSCSIInitiator. Onthebackupsystem,teardowntherestoreimageusingoneofthefollowing procedures: Warning:Proceedingwiththeteardownwhiletherestoretargetisstillconnected causesundesiredresultsanderrorsonthetargetmachine.

IftheRestorefromBackupscreenisstillopeninthebackupsystem,selectthe
imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theimageisremovedfromthe share. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedinTovieworteardownHyperVrestoreimagesonpage 559. TorestorefilesfromaHyperVbackuptoaLinuxtarget Note:ThisprocedureisnotsupportedforsoftwareRAID(mdraid)configurations. Instead,restoretheVM.SeeRestoringHyperVvirtualmachinesonpage 549. 1 2 Createadiskimage.SeeToperformHyperVfilelevelrecoveryonpage 554for details. LogintotheLinuxmachinetowhichfileswillberestored.

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ThiscanbetheVMfromwhichfilesaretoberestored,oranyotherLinux machine. 3 4 5 6 7 Changetothe/tmpdirectory:

cd /tmp

Runthefollowingcommandtocopytheiscsi_flrscriptfromthebackupsystem:
wget http://<system IP>/iscsi_flr

Oncethescriptisdownloaded,addexecutepermission:
chmod +x iscsi_flr

Runthescriptasfollows:
./iscsi_flr mount

Enterinformationatthesystemprompts.AnexampleforaVMcalledlinuxwhose backupsystemIPis192.168.237.230isgivenhere:
Unitrends Hyper-V File-Level Recovery <intro text> ------------------------Enter address of the Unitrends backup appliance: 192.168.237.230 Enter mount point directory: /tmp/<directory>/ Performing iSCSI target discovery from 192.168.237.230. 1: 192.168.237.230:3260,1 iqn.199511.com.unitrends.dpu:flr.4cdf.linux 2. 192.168.237.230:3260,1 iqn.199511.com.unitrends.dpu:flr.aecb.linux2 Choose a session to restore from: 1 Logging in to iSCSI target iqn.199511.com.unitrends.dpu:flr.4cdf.linux at 192.168.237.230:3260,1 <etc>

8 9

UseLinuxtools,suchascp,tocopythefiles/folderstothedesiredlocation. Oncedatahasbeenrestored,itisimportanttodisconnectthesharebyrunning thiscommandfromthe/tmpdirectory:

./iscsi_flr unmount

10 Onthebackupsystem,teardowntherestoreimageusingoneofthefollowing procedures: Warning:Proceedingwiththeteardownwhiletherestoretargetisstillconnected causesundesiredresultsanderrorsonthetargetmachine.

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 IftheRestorefromBackupscreenisstillopeninthebackupsystem,selectthe
imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theimageisremovedfromthe share. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedbelowinTovieworteardownHyperVrestoreimages.

AbouttheHyperVrestoresession
Afterfileshavebeenrestored,thesessionremainsuntilyoutearitdown.Because systemresourcesareusedtomaintainthesession,itisimportanttotearitdown toensureoptimalperformance. TovieworteardownHyperVrestoreimages 1 2 3 4 5 SelecttheHyperVapplicationintheNavigationpane. SelectSettings>SystemMonitoring>RestoreDiskimages. SelectRestoreImages.Alistofrestoreimagesdisplays. ClickRefreshtoensurethatthelistiscurrent. Ifdesired,teardownarestoreimage.

ForiSCSIrestores,verifythatthemachineyourestoredtoisnolonger
connectedtothemountediSCSItarget. Warning:Proceedingwiththeteardownwhiletherestoretargetisstillconnected causesundesiredresultsanderrorsonthetargetmachine.

SelectanimageinthelistofRestoreImages,andclickTearDown. ClickYestoconfirmthatyouwouldliketoproceed.Theimageisremovedfrom
theshare.

ProtectingHyperVvirtualmachinesattheGuestOSlevel
Toensurethatthebaremetalrecoveryoperationcancommunicatewiththe system,thevirtualmachineconfigurationmustbealteredslightlytousethe LegacyNetworkAdapter.TosetuptheLegacyNetworkAdapter,performthe followingsteps: ForanewHyperVvirtualmachine: CreatethevirtualmachineinHyperV;. Selectinstalltheoperatingsystemfromthenetwork.Donotstartthemachine. EditthemachinesothatyouhavetwoorfourCPUs.
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ChangethebootordertobootfromISOimageorphysicalCD. BootfromtheUnitrendsWinPEdiskandperformthebaremetalrestore. Whenthebaremetalrestoreiscompleted,theIntegratedComponentscanbe installed. Shutdownthevirtualmachine,editthesettingsandreplacetheLegacyNetwork AdapterbyremovingitandaddingaNetworkAdapter. ForanexistingHyperVvirtualmachine: Shutdownthevirtualmachine. ReplacetheNetworkAdapterbyremovingitandthenaddaLegacyNetwork Adapter. ChangethebootordertobootfromISOimageorphysicalCD. BootfromtheUnitrendsWinPEdiskandperformthebaremetalrestore. Whenthebaremetalrestoreiscompleted theIntegratedComponentscanbe installed. Shutdownthevirtualmachine,editthesettingsandreplacetheLegacyNetwork AdapterbyremovingitandaddingaNetworkAdapter.

SpecialconsiderationforDomainControllersonHyperV
Afterabaremetalimageisrestored,whenthevirtualmachineisbootedforthe firsttime,itisamemberofanActiveDirectoryforestandmustbestartedin DirectoryServicesRestoreMode(DSRM).Youthenmustcompletearestoreofthe lastmasterandincrementalfilebackupsoftheserver(iftheyareavailable). Ifafilebackupfromthevirtualmachineisnotavailable,theVMmustbestarted inDirectoryServicesRestoreModeandthedatabaserestoredfrombackup registryvaluemustbesetto1.Forinstructionsonhowtoeditthisregistryvalue, pleasereviewtheMicrosoftTechNetarticle,BackupandRestoreConsiderations forVirtualizedDomainControllers. Note:Toeliminatethepossibilityofstartinginnormalmode,whenbootingan ActiveDirectoryserverthefirsttimeafterabaremetalrecovery,dosowiththe serverdisconnectedfromthenetwork. Oncethefilebackupshavebeenrestoredorthedatabaserestoredfrombackup registryvaluehasbeensetto1,restartthedomaincontrollerinnormalmode.

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ConvertingfromVHDtoVHDX
UponconvertingavirtualharddiskfromVHDtoVHDXformat,afullbackupmust runtoensurethesystemfunctionsproperly.Ifanincrementalordifferentialruns beforethefull,thejobfails.Afteronesuchfailure,thesystempromotesthis clientsnextbackuptoafull.Subsequentincrementalordifferentialbackupsrun successfully.

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Chapter18 ProtectingVMwareInfrastructure
Thischapterdescribesadditionalconsiderationsandproceduresspecificto protectingVMwareinfrastructure.Seethefollowingtopicsfordetails:

BestpracticesforprotectingVMwarevirtualmachinesonpage 563 AbouttheVirtualizationProtectoronpage 566 VirtualizationProtectorrequirementsonpage 567 AddingvCenterandESXserversonpage 570 SettingVMcredentialsonpage 571 DeletingvCenterandESXserversonpage 575 AboutVMwarebackupsonpage 575 RestoringtheVMwarevirtualinfrastructureonpage 586 InstantrecoveryforVMwareonpage 595 ProtectingVMwaretemplatesonpage 600

BestpracticesforprotectingVMwarevirtualmachines
Unitrendsscalableagent/agentlessarchitectureoffersseveraloptionsfor protectingyourVMwarevirtualmachines.Typically,theUnitrendsVirtualization ProtectorisusedtobackupandrestoreVMs,buttherearecaseswhereinstalling theagentisrecommended.Factorsinyourenvironment,suchasthetypeofdata youneedtoprotect,recoverytimeobjectives,storagecapacity,retention requirements,andbackupwindowshouldallbeconsideredtodeterminethebest strategy. Youcanuseeitherofthestrategiesdescribedhere,inanycombination,totailor protectiontobestsuityourneeds.WhenyouregisterthevCenterorESXserver, allVMsarediscoveredandavailableforbackupusingtheVirtualizationProtector (vProtect).Tobackupusingtheagent,registertheVMtothebackupsystemas
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youwouldaphysicalclient(seeAboutaddingclientsonpage 61fordetails).If youwillbeprotectingsomeVMswiththeagentandothersusingvProtect,itis besttoprotecteachVMusingonemethodonly.Thiswayyouwontneedlessly backupthesamedatatwice. SeethetablebelowforacomparisonofvProtectversusagentbasedbackups. Examplerecommendationsaregivenhere:

Toprotectapplicationdata,suchasSQLorExchange,eithermethodprovides
applicationawareprotection,includingpostbackupapplicationlog truncation.vProtectistherecommendedmethodunlessyouneedtohave moregranularcontrolofwhichdataisincludedinthebackup,haveSQL databasesthatarenotinSIMPLErecoverymode,orhaveamultinode SharePointfarm.Forapplicationdata,itisimportantthatonlyonebackup methodisused,asrunningbothagentbasedandvProtectbackupscancause issueswithapplicationlogtruncationanddatacorruption. Ifrecoverytimeobjectivesareveryimportant,instantrecoveryisthefastest waytospinupafailedVM. vProtectbackupscanexcludedataatthevirtualharddrivelevelonly.Ifyou havearequirementtoexcludedataatthedirectoryorfilelevel,orifyoudont havespaceinyourVMFSdatastoresforsnapshotsofyourVMs,considerusing agentbasedbackups. ForRecoverySeriesorUEBonVMwaresystems,ifyourbackupsarelargeand donotruninthedesiredwindow,considerimplementingSANdirectVMware backups.Thesebackupsrunmorequicklysincenetworkbandwidthisnotahit toperformance.SANdirectbackupsarenotsupportedforUEBonHyperV systems.

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VMware protection strategy Virtualization Protector backup

Considerations

Quickest setup, do not need to register VMs individually. Auto-detection of new VMs Excludes at the disk level. No exclusions of individual

directories or files. Leverages VMwares VADP framework to perform application and operating system consistent backup and restore. For SQL SIMPLE recovery mode databases, provide guestlevel credentials to perform application-level post backup processing, such as log truncation. Truncation is not supported for other database recovery models. In this case, use agent backup. For single-node SharePoint farms, provide guest-level credentials to perform application-level post backup processing, such as log truncation. Use agent backup for multi-node farms. Exchange and SQL backups, provide guest-level credentials to perform application-level post backup processing, such as log truncation. On Unitrends Recovery-Series and UEB on VMware systems, supports SAN-direct backup to reduce backup window and off-load network bandwidth utilization. SANdirect backup is not supported on UEB on Hyper-V systems. Supports VMware instant recovery to quickly spin up a failed VM. Supports backup of VMware templates.

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VMware protection strategy Agent backup

Considerations

Backup system treats the VM like a physical client. All backup options are supported, including selection lists,

options to exclude at the volume, directory, or file level, and run pre- and post- backup commands. Recommended for VMs where more granular exclusion of data is required. Provides application and operating system consistent backup and restore. For SQL, Exchange, Oracle, and SharePoint backups, performs application-level post backup processing, such as log truncation. Supports all SQL database recovery models. Must use agent for all recovery models other than SIMPLE. Supports backup of multi-node SharePoint farms. Does not support SAN-direct backup. On Unitrends Recovery-Series systems, supports Windows instant recovery (WIR) to quickly spin up a virtual replica of a failed Windows client. WIR is not supported on UEB systems. Does not support backup of VMware templates.

AbouttheVirtualizationProtector
Unitrendsoffersallinonebackup,archiving,anddisasterrecoveryforVMwarein anintegratedfashionfromourAdministratorInterface.TheVirtualization ProtectorleveragesthevStorageAPIforDataProtection(VADP)infrastructureto offercentralizedandefficientprotectionofvirtualmachines. TheVirtualizationProtectorisapullbasedarchitectureinwhichtheESXservers (viavCenterordirectly)respondtorequestssentfromtheUnitrendssystem. ThereisnoclientsidebackupsoftwareontheESXservers,thevCenterserver,or thevirtualmachines.OnceyouaddtheVirtualizationProtectortothebackup system,youprotectallassociatedVMswithoutregisteringthemindividually. TheVirtualizationProtectorsupportsthefollowingfeatures:

ProtectionforlicensedESXenvironments3.5,4.0,4.1,andESXienvironments
5.0,5.1,5.5 ProtectionforESXserversinavCentersetup Full,differential,andincrementalbackups Applicationawareprotectionwithpostbackuplogtruncation
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 Nativeprovisioningforthinprovisioneddisks ChangedBlockTracking(CBT) Policybasedautomaticinclusionofnewlycreatedvirtualmachinesintobackup

schedules Byteleveldeduplicationofprotectedvirtualmachinedata AES256bitencryptionofprotecteddata ArchivingVMwarebackupsviaD2D2D(DisktoDisktoDisk)orD2D2T(Diskto DisktoTape) TapearchivingonUEBsrunningonESXversionsbelowESXiversion5.0. ElectronicreplicationofVMwarebackupsviaD2D2C(DisktoDisktoCloud)via eithersingletenantprivatecloudreplicationormultipletenantpubliccloud replication. RestoreofavirtualmachineortemplatetotheoriginalESX/ESXiserverorto analternateESX/ESXiserver.Fortemplates,theESXservermustbeina vCentersetup. RestoreofatemplatebackupasanewvirtualmachinetotheoriginalESX/ESXi serverortoanalternateESX/ESXiserver. InstantrecoveryofaVMwarevirtualmachine GranularfilelevelrestorefromVADPbasedvirtualmachinebackups AutomaticexclusionofindependentandphysicalRDMdisks Optionalexclusionofanyotherdisks

VirtualizationProtectorrequirements
VirtualmachineshostedinthefollowingESXenvironmentscanbeprotectedwith theVirtualizationProtector.

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Item Hypervisor

Description The following versions of VMware ESX and licensed ESXi are supported:

VMwareESX/ESXi3.5 VMwareESX4.0 VMwareESXi4.0(licensed) VMwareESX/ESXi4.1 VMwareESX/ESXi5 VMwareESX/ESXi5.1 VMwareESX/ESXi5.5

Note: Host-level snapshots are not supported with free

versions of ESXi. To protect VMs in a free ESXi environment, run backups with the Unitrends agent. vCenter The following versions of vCenter Server are supported:

vCenter or ESX(i) account privileges

vCenterServer4.0 vCenterServer4.1 vCenterServer5.0 vCenterServer5.1 vCenterServer5.5 vCenterServerAppliance5(vCSA)

An account with full administrative privileges is required. The user or group must have the role administrator. You supply these credentials when adding the vCenter or ESX server to the backup system.

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Item Virtual machine configuration

Description Verify the following VM configuration settings:

VM hardware versions 4, 7, 8, 9, and 10 are supported.

Note: VMware introduced new SATA Virtual Hardware
Controllers with vSphere 5.5 and VM Hardware Version 10. These controllers cannot be backed up as they are not recognized by Unitrends 7.3 and older. See KB1500 for details on selecting the correct controller when creating new VMs in version 5.5.

VMs configured in a cluster setup with a fault tolerant disk are

not supported.

Dynamic MAC addresses are not supported. Verify that MAC Independent and pass-through disks are not supported and
addresses are not set to dynamic. will be automatically excluded from any vProtect backups. If data on these disks needs to be protected, install the agent in the guest operating system and add the VM to the backup system as you would a physical machine. Virtual-mode raw device mapped disks can be protected. See Rawdevicemappeddisklimitations below for details. VMware tools must be installed in the guest operating system to ensure file system and application consistency. Sparse disks are not supported and may cause backup errors. This can happen when converting virtual hard drives from VHD to VMDK format. See KB1167 for details and resolution.

Unitrends system requirements

The instant recovery feature for VMware is only supported on 64-bit CentOS 5 or later Unitrends systems running version 6.2.0 or newer. See About>SystemInformationfor the current version.

Rawdevicemappeddisklimitations
Rawdevicemapping(RDM)isafeatureofESXthatallowsavirtualdiskinaVMto becreatedonaremoteiSCSILUNratherthanonadatastorelocaltotheESX server.Virtualmachineswithvirtualmoderawdevicemappeddisksare supportedwiththefollowinglimitations:

PhysicalmodeRDMdisksareautomaticallyexcludedfromvProtectbackups.
Useagentbasedbackuptobackupthisdata.
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 Protectionwithfull,differential,andincrementalbackupsaresupported. ThesizeofthefullbackupisequaltotheentireallocatedVMdisksize,rather
thantheusedsize,sincechangetrackingisnotusedforRDMbackups. Uponrestore,anyRDMdisksarerestoredasstandardvirtualdisks.

AddingvCenterandESXservers
ThefollowingVMwarevirtualentitiescanberegisteredtotheUnitrendssystem toprotecthostedvirtualmachines.Youwillneedanaccountwithfull administrativeprivilegestoaddthevCenterorESXserver.
Item vCenter only Description If the ESX servers are accessible through a vCenter, registering the vCenter to the Unitrends system automatically detects all of the associated ESX servers and their hosted virtual machines. This also allows the Unitrends Virtualization Protector to be compatible with vMotion, a process through which VMs can migrate amongst the vCenters ESX servers. In this case, the system detects when virtual machines move between ESX servers in a cluster and contacts the appropriate server to perform backups. If ESX servers are not accessible through a vCenter, or if only a subset of the VMs hosted on the vCenters ESX servers are to be protected, then individual ESX servers can be registered. In this case, the system contacts the ESX servers directly for backup and restore operations. If ESX servers are registered to a vCenter and both are accessible on the network, it is recommended that you register both the vCenter and its ESX servers. This allows the Unitrends Virtualization Protector to contact the vCenter for management operations (including vMotion support) and to directly contact the ESX servers for backup and restore operations, potentially improving performance by reducing network traffic around the vCenter server.

ESX server only

vCenter and associated ESX servers

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ToregistertheVirtualizationProtector 1 2 SelectSettings>Clients,Networking,andNotifications>Clients>AddClient. OntheAddClientscreen,enterthefollowing:

IntheComputerTypefield,selectVMware. ChecktheEstablishtrustbox. IntheESXorVCenterServerfield,enterthenameoftheserver. IntheIPAddressfield,entertheserversIPaddress. IntheAdministrativeUsernameandPasswordfields,enteradministrator credentialsfortheserver. Ifdesired,enteraDomain.Thisisoptional. ClickSetuptocreatethevCenterRRCclient. IntheNavigationpane,theESXorvCenterserverisaddedunderthevCenterRRC client.OnlyonevCenterclientiscreatedforthesystem.

RepeatthisprocesstoaddadditionalESXserverstothevCenterRRCclient. Note:Ifthestructureofyourvirtualenvironmenteverchanges(e.g.,youadda newvirtualmachine,youreorganizevirtualmachinesundernewresourcepools, etc.),refreshthelistofvirtualmachinesbyselectingthevCentericon,clicking backup,andclickingtherefreshiconatthebottomofthelistofVMs.Next,refresh theentireinterfacebyclickingtherefreshiconatthebottomoftheNavigation pane.

SettingVMcredentials
Toprovideapplicationawareprotection,vProtectrequireslocaladministrator credentialstointerfacewiththeVMsapplicationspecificVSSwriters.Once credentialshavebeenestablished,vProtectdiscoversanyhostedapplications, suchasSQLandExchange,andleveragesVSSwriterstoquiescedataandperform anynecessarypostbackupprocessing,suchaslogtruncation. ToprotectVMshostingapplicationdata,itisrecommendedthatyouset credentials.Ifcredentialsarenotset,applicationdataisbackedupsuccessfully, butpostbackupcleanupisnotperformedautomatically.Administrationtasks, suchasapplicationlogtruncation,wouldneedtobeperformedmanually. Note:ApplicationawarebackupscannotbeusedtoprotectVMwaretemplates. OnceyouhaveconfiguredandenabledcredentialsforaVM,applicationaware backupsarerun.IfvProtectcannotgainaccessusingthesecredentials,thebackup fails.
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Tocheckwhetherapplicationawareprotectionsucceeded,clickthebackupinthe StatuswindoworontheBackupsreporttoviewassociateddetails.Lookforthe followingintheRawOutput:

appaware YESindicatestheVMisconfiguredforapplicationawarebackups.

backups.

appaware NOindicatestheVMisnotconfiguredforapplicationaware Failed to connect to host for guest vss operationsindicates

vProtectattemptedapplicationawarebackupbutcouldnotgainaccess.Check thecredentialsforerrors. IfcredentialshavenotbeenenabledfortheVM,vProtectdoesnotattempt applicationawarebackup.Applicationdataisincludedinthebackupandthe completedbackupisingreen/successstatus(ifnootherwarnings/failuresoccur).

WorkingwithVMcredentials
UsethefollowingprocedurestoapplycredentialsattheVMlevel.Credentialsare usedtoperformapplicationawarebackups,whichistherecommendedapproach forVMshostingMicrosoftapplicationssuchasExchange,SQL,andSharePoint.For centralizedcredentialprocedures,seeAboutcredentialmanagementon page 85. Note:ApplicationawarebackupscannotbeusedtoprotectVMwaretemplates.

ToviewcredentialsassignedtoVMs TocreateanewcredentialforaVM ToapplyanexistingcredentialtoaVM ToviewormodifyaVMcredential ToenableordisableaVMcredential ToremoveaVMcredential

ToviewcredentialsassignedtoVMs 1 2 3 SelecttheESXserverintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,VMsdisplayintheSelectItemslist. Torefreshthelist,clicktheReloadiconinthebottomright. TheCredentialicontotherightoftheeachVMindicateswhetheracredentialhas beenset.

IfyouseearedXonthecredentialicon,nocredentialhasbeensetfortheVM. IfyoudonotseearedX,acredentialhasbeensetfortheVM.

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ThelightbulbicontotherightofeachVMindicateswhetheritscredentialis enabledforbackupandrestore.

LightgrayindicatesnocredentialhasbeensetfortheVM. Darkgrayindicatesacredentialhasbeensetbutisnotenabled. Yellowindicatesacredentialhasbeensetandisenabled.Applicationaware

backupandrestorewillbeusedfortheVM. TocreateanewcredentialforaVM 1 2 3 4 SelecttheESXserverintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,VMsdisplayintheSelectItemslist. Torefreshthelist,clicktheReloadiconinthebottomright. ClicktheCredentialicontotherightofthedesiredVM. IntheSetCredentialsforthelistedItemswindow,clickNewCredentialandenter thefollowing:

CredentialNameNameassociatedwiththecredential.Thisisoptional. AdministrativeUsernameUsermusthavelocalsystemadministrator
privilegesordomainadministratorprivileges. PasswordPasswordassociatedwiththeusernameyousupplied. ConfirmPasswordEnterthepasswordagaintoconfirm. DomainNameoftheWindowsdomainassociatedwiththiscredential.Thisis optional. SetasDefaultCheckthisboxtosetthecredentialasdefaultforthesystem. Thisisoptional. ApplicationawareVMimageprocessingCheckthisboxtoenableapplication awarebackups.RecommendedforVMshostingapplicationssuchasSQLand Exchange. ClickCreateandSetCredential. ThecredentialiscreatedandappliedtotheselectedVM.

IfyoucheckedApplicationawareVMimageprocessing,ayellowlightbulb
displaysandthecredentialwillbeusedforbackupsandrestores. IfyoudidnotcheckApplicationawareVMimageprocessing,adarkgraylight bulbdisplays,indicatingthecredentialhasnotbeenenabledforbackupsand restores. ToapplyanexistingcredentialtoaVM 1 SelecttheESXserverintheNavigationpaneandclickBackup.

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2 3 4 5 6

Onthe1TimeBackuporScheduleBackuptab,VMsdisplayintheSelectItemslist. Torefreshthelist,clicktheReloadiconinthebottomright. ClicktheCredentialicontotherightofthedesiredVM. IntheSetCredentialsforthelistedItemswindow,selectacredentialfromthe dropdownlist. ChecktheApplicationawareVMimageprocessingboxtousethiscredentialfor backupandrestoreoperations. ClickSetCredential. ThecredentialisappliedtotheselectedVM.

IfyoucheckedApplicationawareVMimageprocessing,ayellowlightbulb
displaysandthecredentialwillbeusedforbackupsandrestores. IfyoudidnotcheckApplicationawareVMimageprocessing,adarkgraylight bulbdisplays,indicatingthecredentialhasnotbeenenabledforbackupsand restores. ToviewormodifyaVMcredential 1 2 3 4 5 SelecttheESXserverintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,VMsdisplayintheSelectItemslist. Torefreshthelist,clicktheReloadiconinthebottomright. ClicktheCredentialicontotherightofthedesiredVM. ClickEditCredentialandmodifysettingsasdesired.Fordetails,seeTocreatea newcredentialforaVMonpage 573. ClickSaveandSetCredential. ToenableordisableaVMcredential 1 2 3 SelecttheESXserverintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,VMsdisplayintheSelectItemslist. Torefreshthelist,clicktheReloadiconinthebottomright. ClickthelightbulbicontotherightofthedesiredVMtoenableordisablethe credential.

Darkgrayindicatesthecredentialhasbeendisabledandwillnotbeusedfor
backupsandrestores.

Yellowindicatesthecredentialhasbeenenabled.Applicationawarebackup
andrestorewillbeusedfortheVM.

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ToremoveaVMcredential 1 2 3 4 SelecttheESXserverintheNavigationpaneandclickBackup. Onthe1TimeBackuporScheduleBackuptab,VMsdisplayintheSelectItemslist. Torefreshthelist,clicktheReloadiconinthebottomright. ClicktheCredentialicontotherightofthedesiredVM. ClickRemoveCredential. ThecredentialisnolongerassociatedwiththisVM.Todeletethecredentialfrom thesystem,seeTodeleteacredentialonpage 87.

DeletingvCenterandESXservers
TodeleteavCenterorESXserver Note:TodeletethevCenterRRCclientitself,allassociatedvCenterandESXservers mustfirstbedeleted. 1 2 3 SelectSettings>Clients,Networking,andNotifications>Clients. SelectthedesiredESXorvCenterserver. ClickDeletethisComputer. Caution:BackupsforallthevirtualmachineshostedinthevCenterorESX environmentaredeletedupondeletingtheserver. 4 ChecktheIunderstand...boxandclickConfirm.

AboutVMwarebackups
UnitrendsVirtualizationProtectorprotectsallthevirtualmachinesinanESXor vCentersetup.Thevirtualmachinesmustmeetthefollowingrequirements: protectedwithUnitrendsvirtualizationprotector. Note: VMware introduced new SATA Virtual Hardware Controllers with vSphere 5.5

Virtualmachinesconfiguredwithhardwareversion4,7,8,9,and10canbe

and VM Hardware Version 10. These controllers cannot be backed up as they are not recognized by Unitrends 7.3 and older. See KB1500 for details on selecting the correct controller when creating new VMs in version 5.5.

PhysicalRawDiskMapping(RDM)diskswillbeautomaticallyexcludedfrom
backups.Useagentbasedbackupstobackupthisdata.
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 Independentorfaulttolerantdiskswillbeautomaticallyexcludedfrom
backups.Useagentbasedbackupstobackupthisdata.

FreeESXicannotbeprotected.Useagentbasedbackupinstead. EnsureVMwaretoolsareinstalledintheguestoperatingsystem.ForWindows
guestoperatingsystems,VMwaretoolsintegratewithVolumeShadowCopy Service(VSS)toprovideafilesystemandapplicationconsistentbackupofthe virtualmachine. Thefollowingbackupmethodsaresupportedtoprotectvirtualmachinesinthe ESXorvCenterenvironment.
Backup method Full Description and requirements

Protects the metadata and data for all disks attached to the virtual machine. All disk blocks are captured in a full backup. Requirements: The full backup enables Change Block Tracking (CBT) on the disks for subsequent differential and incremental backups. To enable CBT, all snapshots on the VM must be deleted prior to running the full backup. VMware tools must be installed and running. For more information on enabling CBT, See KB292.

Differential

Captures changes to the metadata and VM hard disk blocks since the last successful full backup. Requirements: Differential backups are only supported on virtual machines configured with hardware version 7 for ESX/ESXi 4.x, hardware version 8 for ESX/ESXi 5.0, hardware version 9 for ESX/ESXi 5.1, or hardware version10 for ESX/ESXi 5.5 VMware tools must be installed and running. For virtual disks hosted on an NFS datastore, the backup system must be running version 6.3 or later. Differential backups are not supported for older releases. For virtual-mode raw device mapped disks, the backup system must be running version 6.4 or later. Differential backups are not supported for older releases.

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Backup method Incremental

Description and requirements

This method captures the changes to the metadata and the virtual machine hard disk blocks since the previous successful full, differential, or incremental backup. Requirements: Incremental backups are only supported on virtual machines configured with hardware version 7 for ESX/ESXi 4.x, hardware version 8 for ESX/ESXi 5.0, hardware version 9 for ESX/ESXi 5.1, hardware version 10 for ESX/ESXi 5.5, VMware tools must be installed and running. For virtual disks hosted on an NFS datastore, the backup system must be running version 6.3 or later. Incremental backups are not supported for older releases. For virtual-mode raw device mapped disks, the backup system must be running version 6.4 or later. Incremental backups are not supported for older releases

VMwarebackupstrategies
UnitrendsallowsawidevarietyofdataprotectionstrategiesforVMwarevirtual infrastructure.Dataprotectionstrategiesareprimarilydrivenbythefollowing requirements:

Recoverytimeobjectives Recoverypointobjectives Backupwindow

UnitrendsrecommendsusinganincrementalforeverstrategytoprotectVMware environments.Withthisstrategy,afullisrunonetime,followedbyincrementals thereafteratthefrequencythatbestsuitsyourenvironment.Thesystemthen synthesizesfullsanddifferentialslocallyfromtheincrementalstoensurequick restores.Thesesyntheticbackupsarealsousedforarchivingandlegacyvaulting, asincrementalbackupsdonotarchiveorvaultdirectly.Formoreonsynthetic backups,seeKB980. Tousetheincrementalforeverstrategy,itisrecommendedthatthebackup systembeonthelatestrelease.
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IncrementalforeveristhedefaultandrecommendedbackupstrategyforVMware protection.Unitrendssupportsavarietyofotherstrategyoptions,describedhere:
Objective Your tolerance for data loss is measured in a day or more Strategy Use incremental forever or a weekly VMware full backup with a daily differential. Use incremental forever or a weekly VMware full backup with a daily differential and hourly incrementals. Use incremental forever or a weekly VMware full backup with daily differentials. If system resources are taxed and you would like to control when a full backup runs, use a weekly VM full backup with a daily differential and/or incremental backups. Keep in mind that synthetic backups are system-side only and do not impact the client.

Your tolerance for data loss is measured in minutes or hours

Your backups need to complete within a few hours during the week but can run continuously on the weekend You need to control when full backups run

VMwareSANdirectbackups
ForUnitrendsRecoverySeries(physical)andUEBonVMwaresystems,itis recommendedthatyouconfigureSANdirectbackupsforESXhostswhose datastoresarelocatedonanexternalSAN.ThisconfigurationenablesvProtectto movedatadirectlyfromtheexternalSANtothebackupsystemduringthebackup. Thisdirectconnectionincreasesbackupperformanceanddecreasesnetwork bandwidthutilization,affordinggreaterschedulingflexibilityastheproduction networkisnotusedduringthebackup.

VMwareSANdirectsystemrequirements
InadditiontotheVirtualizationProtectorrequirementsonpage 567,the followingrequirementsmustbemettorunVMwareSANdirectbackups:

UnitrendsRecoverySeriesorUEBonVMwaresystemrunningversion7.0.0or
later.SANdirectbackupsarenotsupportedforUEBonHyperVsystems.
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 VMwarelicensed3.5,4.0,4.1,5.0,5.1,5.5ESX/ESXienvironmentswiththe
followingstorageconfigurations: SANstoragemountedontheESXserverasaVMFSdatastore. SANstoragemounteddirectlybytheESXguestasavirtualRDMdisk.

SANdirectbackupcanbeusedforallguestoperatingsystemversions. SANdirectbackupcannotbeusedtoprotectVMwaretemplates.
ToconfigureaSANdirectbackupforaUEBonVMwaresystem Note:ForUEBonVMwaresystems,noconfigurationoftheUnitrendsstorage subsystemisrequired.AllconfigurationisdoneintheVMwareandSAN environments. 1 Verifythattheseadditionalrequirementshavebeenmet:

BoththeUEBsystemandtheVMtobackupmustbeaddedthroughavCenter.
DirectlyaddingUEBortheguestVMtotheESXhostisnotsupported. TheVMWarevSphereversionmustbeeither5.1oranearlierversionwithan advancedlicensethatsupportsthehotaddfeature.(SeeVMware documentationfordetails). ConfiguretheESXserver(s)toaccessthedatastore(s)ontheSANLUNS.

Inclusteredenvironments,allESXserversintheclustermustbeconfiguredto
accessthedatastores. Thefollowingfiguregivesanexampleofhowdatastoresshouldbeconfigured foraccessbytheUEBonVMwaresystem.Inthisexample,thesystemcanrun aSANdirectbackupofbothVM1andVM2becausetheUEBhypervisoris configuredtoaccesstheirdatastores.However,VM3cannotusetheSANdirect methodbecausetheUEBhypervisorcannotaccessitsdatastore.

PhysicallyconnecttheESXhostmachinetotheSANusinganiSCSIorFiber Channelcable.
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RunbackupsforthedesiredguestVMsasdescribedinExecutingVMware backupsonpage 582.

vProtectdetectstheSANstorageconfigurationandusestheSANdirect
transportmethodduringbackup. NotethatwhenrestoringSANdirectbackups,VMwaredeterminesthemost efficienttransportmethod.DataisusuallyrestoreddirectlytotheESXserver astheVMFSdatastoremustbeutilized. Caution:IfvProtectcannotdirectlyaccesstheSAN,thebackuprunsusingthe networkconnection,movingtheguestsdatafromtheexternalSANthroughthe ESXfilesystemtothebackupsystem.Ifusingnetworkbandwidthisaproblem duringcertainhours,scheduleyourbackupsaccordingly. 5 TocheckwhetherSANdirectwasusedforagivenbackup,seeToverifytheSAN directmethodisusedonpage 581. ToconfigureaSANdirectbackupforaRecoverySeriessystem 1 2 3 4 PhysicallyconnecttheUnitrendsRecoverySeriesappliancetotheSANusingan iSCSIorFiberChannelcable. LogintothebackupsystemandselectSettings>StorageandRetention> Storage. ClickProtectVMsonaSAN. EnteraStorageName,selectaconnectionType,anddooneofthefollowing:

ForiSCSI,proceedtoToconfigureiSCSIstorageonpage 97. ForFC,proceedtoToconfigureFiberChannelstorageonpage 99.

5 Oncestoragehasbeenconfigured,runbackupsforthedesiredguestVMsas describedinExecutingVMwarebackupsonpage 582.

vProtectdetectstheSANstorageconfigurationandusestheSANdirect
transportmethodduringbackup. efficienttransportmethod.DataisusuallyrestoreddirectlytotheESXserver astheVMFSdatastoremustbeutilized. Caution:IfvProtectcannotdirectlyaccesstheSAN,thebackuprunsusingthe networkconnection,movingtheguestsdatafromtheexternalSANthroughthe ESXfilesystemtothebackupsystem.Ifusingnetworkbandwidthisaproblem duringcertainhours,scheduleyourbackupsaccordingly. 6 TocheckwhetherSANdirectwasusedforagivenbackup,seeToverifytheSAN directmethodisusedbelow.

NotethatwhenrestoringSANdirectbackups,VMwaredeterminesthemost

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ToverifytheSANdirectmethodisused IfvProtectisunabletoaccesstheSANdirectly,thebackuprunsusingtheregular networkconnection.UponconfiguringSANdirectandrunningthefirstbackup,it isrecommendedthatyouverifythattheSANdirectmethodwasused. TocheckwhetherthebackupranusingtheSANdirectmethod,doubleclickthe backupintheStatuswindoworontheBackupsreporttoviewassociateddetails. LookforthefollowingintheRawOutputinthevProtectMessagessection:

using transport method san(forRecoverySeries)orusing transport method hotadd(forUEB)indicatestheSANdirectconnectionwasusedforthe

backup.

using transport method nbdornbdsslindicatestheregularnetwork

connectionwasusedforthebackup.Checkyourphysicalcableconnectionand theiSCSIorFCconfigurationforissues.

VMwarediskexclusions
WiththereleaseofUnitrendssystemsoftware7.2.0,itisnowpossibletoexclude asubsetofavirtualmachinesdrivesfrombackup.Exclusionsaredoneonaper virtualmachinebasis.Anysubsequentbackupsforthatvirtualmachinedonot includetheexcludeddisksdatablocks,butmetadataisstillbackedup.Thiswill beineffectuntilthediskisremovedfromtheexclusions.Anyindependentor physicalRDMdisksareautomaticallyexcludedfromvProtectbackups.Ifdisksare changedfromindependenttodependentaftertheclienthasbeenaddedandyou wanttobackupthedisk,youmustmanuallyunexcludeit. Toexcludedisksfrombackups 1 SelectthevCenterorstandaloneESXserverfromthenavigationpaneand navigatetoSettings>Clients,Networking,andNotifications>Clients.Inthe middleofthescreen,alistofyourvirtualmachinesdisplays. ClickthediskiconintheDiskcolumnforthevirtualmachineyouwanttoexclude disksfor.TheDiskExclusionSettingsdialogdisplays. Uncheckthedisksyouwanttoexclude.Awarningdisplaysnearthebottomofthe dialogboxlettingyouknowthatchangingdiskexclusionsettingswillforcethe nextbackuptobeafullbackup.ClickConfirmtosaveyourchanges. Note:Ifyouattempttoexcludethefirstdisklisted,youreceiveawarningthatthe firstdiskisusuallythesystem/OSdisk.ClickConfirmagaintoverifythatyouwant toexcludethefirstdisk.Ifyouattempttoexcludealldisksfrombackup,anerror displaysaskingyoutoincludeatleastonedisk.
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ExecutingVMwarebackups
VMwarebackupscaneitherbeexecutedimmediatelyorscheduled.Scheduled backupsaremoretypicalyoucreateacalendarbasedschedulewhichspecifies whenVMwarevirtualmachinebackupswilloccur.Immediatebackupsare basicallyjustscheduledbackupsthatoccuronlyonetimeandareexecutedas soonaspossible.Diskexclusionsareineffectnomatterhowbackupsarerun.In theUnitrendssystem,vAppsareusedfornavigationalpurposesonly.Unitrends doesnotsupportbackupofvApps. ToexecuteanimmediateVMwarebackup Note:Usethisprocedureonlyforvirtualmachines.Tobackuptemplates,see ProtectingVMwaretemplatesonpage 600. 1 SelectthevCenter,standaloneESXserver,resourcepool,vApp,orvirtual machineintheNavigationpaneandclickBackup. Note:Ifyoudonotseeresourcepools,vApps,orvirtualmachinesinthenavigation pane,clicktheGeariconatthebottomoftheNavigationpane,checkShowVirtual MachinesinNavigationTree,andclickConfirm. 2 Selectthe1TimeBackuptab. Thisretrievesalistofvirtualmachines,resourcepools,andvAppsavailableonthe selectedvCenterserverorESXserver. Clickthereloadarrowsatthebottomtorefreshthelistofvirtualmachines discoveredintheenvironment. 3 Selectthevirtualmachinestobackup. HoverovertheVMnametoseewhetherChangeBlockTrackingisenabledand, consequently,whetherdifferentialandincrementalbackupscanbeperformed. 4 5 IftheVMishostinganapplication,suchasSQLorExchange,assigncredentials. SeeSettingVMcredentialsonpage 571fordetails. ChoosethetypeofbackupbyselectingFull,Differential,orIncremental. Ifadifferentialorincrementalbackupischosenasuccessfulfullbackuphasnever run,youarepromptedtoperformafullbackupfirst. 6 7 Bydefault,backupsarestoredonthedefaultdevice.Tobackuptoadifferent device,selectthedeviceintheAvailableDevicesarea. ClickBackupatthebottomofthescreentoinitiatethebackupprocess. Aseparatebackupiscreatedforeachvirtualmachineselected.
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Toviewthestatusoftheactivebackupoperations,selectSettings>System Monitoring>Jobs.Toseethestatusofcompletedbackupjobs,selectReports> Backups. TocreateaVMwarebackupschedule Note:Usethisprocedureonlyforvirtualmachines.Tocreateabackupschedulefor templates,seeProtectingVMwaretemplatesonpage 600. 1 SelectthevCenter,standaloneESXserver,resourcepool,vApp,orvirtual machineintheNavigationpaneandclickBackup. Note:Ifyoudonotseeresourcepools,vApps,orvirtualmachinesinthenavigation pane,clicktheGeariconatthebottomoftheNavigationpane,checkShowVirtual MachinesinNavigationTree,andclickConfirm. 2 3 4 5 SelecttheScheduleBackuptab. EnterauniqueScheduleName. Ifdesired,enteraScheduleDescription. Selectallvirtualmachinesthatneedtobeprotectedbytheschedule. thegrayboxabovethefirstVMcheckboxtoselectallVMs.Clickthereload arrowsatthebottomtorefreshthelistofvirtualmachinesdiscoveredinthe environment. HoverovertheVMnametoseewhetherChangeBlockTrackingisenabledand, consequently,whetherdifferentialandincrementalbackupscanbe performed. Backupsincludedwithintheschedulewillexecutesequentially.Avirtual machinemaybeincludedinonlyoneschedule.Addingavirtualmachineto multipleschedulesresultsinanerroruponattemptingtosavethesubsequent schedule. VirtualmachinesgroupedbyaresourcepoolorvAppcanbescheduled togetherbyselectingtheresourcepoolorvAppintheNavigationpaneonthe left. IftheVMishostinganapplication,suchasSQLorExchange,assigncredentials. SeeSettingVMcredentialsonpage 571fordetails. IntheSchedulearea,selectabackupstrategyfromthelist. Note:IfChangeBlockTrackingisnotenabled,differentialandincremental backupsforthevirtualmachineswillnotbeexecuted.Theschedulereportdisplays anerrorifthesebackuptypesareincludedontheschedule.

AlistofavailablevirtualmachinesdisplaysintheVMstoProtectsection.Click

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 ChoosefromIncrementalForever,FullwithIncrementals,Fullwith
Differentials,orCustom.SeeVMwarebackupstrategiesonpage 577for moreinformation. Backupsfortheselectedstrategydisplaybelow. Dooneofthefollowing: Foranoncustomstrategy,definethefrequencyatwhichbackupsofeachtype willrunusingthefieldsbeloweachbackup. Foracustomstrategy,clicktheCalendaricontodefinethefrequencyatwhich backupsofeachtypewillrun.Dothefollowingforeachbackupinstance:

recurrence,anddescription(optional),thenclickConfirm. Ifdesired,modifytheminimumandmaximumretentionsettings.Thesesettings applytoallselectedVMs.TosetdifferentvaluesforeachVM,donotentersettings here.Instead,gotoSettings>StorageandRetention>BackupRetention.For detailsseeAboutretentioncontrolonpage 106.

Dragabackupiconontothecalendar.Dragontotodaysdateorlater. IntheAddBackupwindow,definethebackuptype,startdate,starttime,

10 IfyouwouldliketoaddnewVMstothisscheduleautomatically,checktheAuto includenewVMsbox. ThisoptioncanbeenabledforonlyonescheduleforeachvCenterorESXserver thatthesystemisprotecting.IfyouareusingvMotionbuthavenotregisteredthe vCenterthatmanagestheESXservers,enablingthisoptionaddsmigratedVMsto schedulesontheassociatedESXservers.IfthevCenterserverhasbeenregistered, yourschedulescontinuetorunseamlessly,evenifthisboxhasnotbeenchecked. Note:theAutoincludenewVMscheckboxcannotbeusedforschedulescreated attheResourcePoolorvApplevel. 11 ClickAdvancedSettingsandspecifyoptionsasdesired.

Selectthebackupdevicetowhichbackupswillbewritten. ChecktheEmailScheduleReportoptiontoreceiveemailnotificationuponthe
completionofthescheduledbackupjobs.Youalsohavetheoptiontoreceive aPDFattachmentofthereportintheemail. ChecktheEmailFailureReportoptiontoreceiveanemailnotificationupon failureofanybackupjobontheschedule.Youalsohavetheoptiontoreceive aPDFattachmentofthereportintheemail. ClickConfirmtosaveAdvancedSettings. 12 ClickSavetocreatetheschedule.

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ToviewormodifyaVMwarebackupschedule 1 SelectthevCenter,standaloneESXserver,resourcepool,vApp,orvirtual machineintheNavigationpaneandclickBackup. Note:Ifyoudonotseeresourcepools,vApps,orvirtualmachinesinthenavigation pane,clicktheGeariconatthebottomoftheNavigationpane,checkShowVirtual MachinesinNavigationTree,andclickConfirm. 2 3 4 SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. ModifysettingsasdesiredandclickSave. Foradescriptionofeachsetting,seeTocreateaVMwarebackupschedule above. TodeleteaVMwarebackupschedule 1 SelectthevCenter,standaloneESXserver,resourcepool,vApp,orvirtual machineintheNavigationpaneandclickBackup. Note:Ifyoudonotseeresourcepools,vApps,orvirtualmachinesinthenavigation pane,clicktheGeariconatthebottomoftheNavigationpane,checkShowVirtual MachinesinNavigationTree,andclickConfirm. 2 3 4 SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. ClickDeleteSchedule. Note:YoucanalsodeleteVMwareschedulesattheEnterpriselevel.SeeTodelete anEnterprisebackupscheduleonpage 171fordetails. ToenableordisableaVMwarebackupschedule 1 SelectthevCenter,standaloneESXserver,resourcepool,vApp,orvirtual machineintheNavigationpaneandclickBackup. Note:Ifyoudonotseeresourcepools,vApps,orvirtualmachinesinthenavigation pane,clicktheGeariconatthebottomoftheNavigationpane,checkShowVirtual MachinesinNavigationTree,andclickConfirm. 2 3 4 SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. Dooneofthefollowing:

Toenabletheschedule,checktheScheduleEnabledbox.
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 Todisabletheschedule,unchecktheScheduleEnabledbox.
5 ClickSave. Note:YoucanalsoenableanddisableVMwareschedulesattheEnterpriselevel. SeeToenableordisableanEnterprisebackupscheduleonpage 171fordetails.

RestoringtheVMwarevirtualinfrastructure
TheUnitrendsvirtualizationprotectorsupportsthefollowingrestoremodes:
Restore mode Entire virtual machine Description This method restores the entire virtual machine and associated metadata with the configured peripherals from any given snapshot point-in-time from the Unitrends system. The snapshot point-in-time can be a full, differential, or Incremental backup. This method allows item (file/folder) level recovery form the VADP-based virtual machine backups. Data is accessed using CIFS (Samba) and iSCSI protocols. Data can be recovered in a single pass from any point-in-time snapshot associated with a full, differential, or incremental backup of the virtual machine. This method provides instant availability of the virtual machine leveraging storage vMotion to transfer data in the background while the virtual machine is up and running.

File-level recovery

Instant Recovery

Restoringtheentirevirtualmachine
Toperformarestoreofavirtualmachine 1 2 SelectthevCenter,standaloneESXserver,resourcepool,vApp,orvirtual machineintheleftNavigationpaneandclickRestore. Selectarecoverypointbyselectingthehighlighteddayinthecalendarandthen selecttheassociatedrecoverypointtime.Therecoverypointtimecanbeas associatedwithafull,differential,orincrementalbackup.

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ClickNext(SelectOptions)atthebottomonthescreen.AlistofESXservers displays.TheselectedvirtualmachinecanberestoredtotheoriginalESXserveror toanyotherESXserverthatisregisteredorispartofavCenterserverthatis registered.NotethatthetargetESXservermustbethesameversionornewer thantheoriginalESXserverthathostedthevirtualmachine.Itishighly recommendedtoperformrecoveryofthevirtualmachinestoanESXserver versionthatmatchestheoriginalESXserver. OptionallyselectaresourcepoolorvApptorestoreto.IfnoresourcepoolorvApp isselected,theVMisrestoredtotherootoftheESXhost. SelecttheDatastoreonthetargetESXserver. Alldisksmetadataisrestoredbydefault,includingmetadataforexcludeddisks. UncheckRestoreExcludedDisksMetaData?topreventexcludeddisksmetadata frombeingrestored.Ifyouchoosetorestoreallmetadata,itisimportanttonote thatthevirtualmachineandallthevirtualharddriveswillberecoveredtothe selecteddatastore.Ensureenoughspaceisavailableonthedatastoreforallthe virtualharddrives(includingexcludeddrives)toberecovered. Everyrestorecreatesanewvirtualmachine.Optionallyanewnamecanbe providedforthevirtualmachinespecifiedunderVirtualMachineNamefield. ClickRestoretoinitiatetherestore.Everyrestoreinitiatestwojobs:thefirst restorestheconfigurationfilesormetadataforthevirtualmachinebeingrestored, thesecondrestoresthedata. ToviewthestatusoftherestorejobsclickonSettings>SystemMonitoring>Jobs.

4 5 6

7 8

SpecialconsiderationsforRHEL/CentOS6.xvirtualmachines
IfyouhaverestoredaRHEL6.xorCentOS6.xvirtualmachineandreceivea networkerrorsimilartoeth0: unknown interface: No such device,follow thestepsinVMwaresNetworkingdoesnotworkinaclonedLinuxvirtualmachine article.

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RestoringfilesfromVMwarebackups
UsetheVMwarefilelevelrecovery(FLR)featuretorestoreindividualfilesfroma WindowsorLinuxVMtotheoriginalVM,ortoanothermachinerunningthesame OSastheoriginal.Therestoretargetmachinecanbeaphysicalorvirtualmachine anddoesnotneedtobeaprotectedclientofthebackupsystem.Youmay simultaneouslyrunonefilelevelrecoverysessionforeachprotectedVM. Note:FLRissupportedonWindowsandLinuxVMsonly.FLRisnotsupportedon otheroperatingsystems,suchasOES,SCO,andNovell.Fortheseoperating systems,youcanrestoretheVM.Fordetails,seeRestoringtheentirevirtual machineonpage 586. Torecoverfilesandfolders,thevirtualmachineharddrivesareexposedasbotha CIFS(Samba)shareandaniSCSILUN.YouthenchoosetomaptheshareorLUNto therestoretargetmachinesothatdatacanbecopiedtothedesiredlocation. YoumustuseiSCSILUNmappingforthefollowing:

TorecoveraccesscontrolinformationonfilesandfoldersforWindowssystems TorecoverNTFSencryptedfiles
Note:Fortherestoreprocess,iSCSIdisksarewritableanda1GBwritelimitis enforced.Iftherestoreprocessrequiresmorethan1GB,youwillseeOSerrorson therestoretargetmachine.Ifthishappens,restoretheVMratherthanindividual files.SeeRestoringtheentirevirtualmachineonpage 586fordetails.

Windowsprerequisites
Thefollowingprerequisitesmustbemettoperformanitemlevelrecoveryfor Windowsclients.
Windows prerequisite CIFS (Samba) access Description Ensure that the Samba service is enabled. Turn on the Samba service by selecting Settings > System, Updates, and Licensing > Support Toolbox > Samba On/Off.

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Windows prerequisite iSCSI access for Windows 2003

Description To connect to the iSCSI LUN exposed by the Unitrends system, an iSCSI initiator must be used. For Windows 2003, the initiator package must be downloaded and installed on the restore target machine. Download the installation file from:

http://www.microsoft.com/download/en/details.as px?displaylang=en&id=18986
Disk configuration VMware FLR is supported on Windows systems configured with MBR partitions only. GPT partitions are not supported. FLR can be performed for dynamic disks with the following limitations:

FLR on dynamic disks can be performed only with

iSCSI. FLR on dynamic disks using a CIFS share is not supported. If the dynamic volumes in the backup are still in use on the original server, then the disks exported by FLR must be attached to a different server for the recovery.

ToperformVMwarefilelevelrecovery 1 2 3 4 5 SelectthevCenterorstandaloneESXserverintheNavigationpane. SelectRestorefromtheMainmenu. Selectadayinthecalendarandthedesiredbackupbelowtodefinetherecovery pointtime. ClickNext(SelectFiles/Items)atthebottomofthescreen. OntheRestorefromBackupscreen,youseeoneofthefollowing:

Nodiskimageexists;selectCreatetobuildone.
or

Animageisavailableforrecovery.Allimagesonthebackupsystemdisplayin
6 thegridbelow. ClickCreatetocreateadiskimagefortheVMfromwhichyouarerestoring. Note:IfapreviousdiskimagewascreatedandisstillmountedforthisVM,you mustteardownthisimagebeforethesystemwillallowyoutocreateanewshare.

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AnimageiscreatedanddisplaysintheImagesavailableforrecoveryarea.TheVM disksfilesareexposedasaCIFS(Samba)shareand/oraniSCSItarget.TheTargets columnindicateswhetherSamba(smb),iSCSI,orbothtargetsareavailable. Ifyoureceiveanerrorwhileattemptingtocreatetheimage,increasethememory allocatedtotheUnitrendssystemandtryagain. 7 Proceedtooneofthefollowingtoselectfilestorestore:

TouseaCIFSsharetorestorefilesfromaVMwarebackuptoaWindows
targetonpage 590 TouseiSCSItorestorefilesfromaVMwarebackuptoaWindows2003target onpage 591 TouseiSCSItorestorefilesfromaVMwarebackuptoaWindows2012or2008 targetonpage 592 TorestorefilesfromaVMwarebackuptoaLinuxtargetonpage 593 TouseaCIFSsharetorestorefilesfromaVMwarebackuptoaWindowstarget 1 2 Createadiskimage.SeeToperformVMwarefilelevelrecoveryabovefor details. LogintotheWindowsmachinetowhichfileswillberestored. ThiscanbetheVMfromwhichfilesaretoberestored,oranyotherWindows machine.ItcannotbeaVMwithdynamicdisks. 3 MountthesharetotheWindowsmachinebymappinganetworkdrivetothepath displayedintheImagesavailableforrecoveryareaoftheRestorefromBackup screen.Forexample:
\\<system IP>\flr<n>

wherenisanumber. 4 5 6 7 Browsethemappedsharetolocatethefilestorestore. Eachpartitionintheflrshareisnamedvolumen,wherenisanumber. Copyfilestorestorethemtothedesiredlocation. Disconnectthenetworkshareoncefileshavebeenrestoredbyrightclickingthe shareandselectingDisconnect. Onthebackupsystem,teardowntherestoreimageusingoneofthefollowing procedures:

IftheRestorefromBackupscreenisstillopeninthebackupsystem,selectthe
imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theimageisremovedfromthe share.
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 IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions
describedinTovieworteardownVMwarerestoreimagesonpage 594. TouseiSCSItorestorefilesfromaVMwarebackuptoaWindows2003target 1 2 Createadiskimage.SeeToperformVMwarefilelevelrecoveryonpage 589for details. LogintotheWindows2003machinetowhichfileswillberestored. ThiscanbetheVMfromwhichfilesaretoberestored,oranyotherWindows machine.Fordynamicdisks,ifthedynamicvolumesinthebackuparestillinuse ontheoriginalserver,thenthedisksexportedbyFLRmustbeattachedtoa differentserverfortherecovery. 3 4 5 LaunchtheiSCSIInitiatorfromtheWindowsControlPanel>AdministrativeTools. FromtheInitiator,enterthebackupsystemIPaddressasatargetportal.The exposedtargetsareautomaticallydiscovered. SelectthedesirediSCSItarget. ThelastpartoftheiSCSIidentifiercontainstheVMname.Forexample,iftheVM nameisUbuntuonNFS,theIDlookslike:
iqn.1995-11.com.unitrends.dpu:flr.89fb.ubuntuonnfs

6 7

Logintoexposetargetsaslocaldisks. UseWindowsDiskManagementtoolstoassigndrivelettersandretrievefiles. TheWindowsfileexplorerhasasettingtohideprotected/systemfilesfromview. Besurethissettingisturnedoffsoyoucanaccessallfiles.

8 9

Copyfiles/foldersfromtheiSCSIdrivestothedesiredlocation. Whenfinished,LogOffusingtheiSCSIInitiator. ThisterminatesthemachinesconnectiontotheiSCSItarget.

10 Onthebackupsystem,teardowntherestoreimageusingoneofthefollowing procedures: Warning:Proceedingwiththeteardownwhiletherestoretargetisstillconnected causesundesiredresultsanderrorsonthetargetmachine.

IftheRestorefromBackupscreenisstillopeninthebackupsystem,selectthe
imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theimageisremovedfromthe share. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedinTovieworteardownVMwarerestoreimagesonpage 594.
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TouseiSCSItorestorefilesfromaVMwarebackuptoaWindows2012or2008 target 1 2 Createadiskimage.SeeToperformVMwarefilelevelrecoveryonpage 589for details. LogintotheWindowsmachinetowhichfileswillberestored. ThiscanbetheVMfromwhichfilesaretoberestored,oranyotherWindows machine.Fordynamicdisks,ifthedynamicvolumesinthebackuparestillinuse ontheoriginalserver,thenthedisksexportedbyFLRmustbeattachedtoa differentserverfortherecovery. 3 4 LaunchtheiSCSIInitiatorfromtheWindowsControlPanel>AdministrativeTools. FromtheInitiator,enterthebackupsystemIPaddressasatargetandchoose QuickConnect. AlistofiSCSItargetLUNsdisplay. 5 SelectthedesirediSCSItargetfromthelistandclickDone. ThelastpartoftheiSCSIidentifiercontainstheVMname.Forexample,iftheVM nameisUbuntuonNFS,theIDlookslike:
iqn.1995-11.com.unitrends.dpu:flr.89fb.ubuntuonnfs

UseWindowsDiskManagementtoolstoassigndrivelettersandretrievefiles. TheWindowsfileexplorerhasasettingtohideprotected/systemfilesfromview. Besurethissettingisturnedoffsoyoucanaccessallfiles.

7 8 9

Copyfiles/foldersfromtheiSCSIdrivestothedesiredlocation. Whenfinished,DisconnectfromtheLUNSusingtheiSCSIInitiator. Onthebackupsystem,teardowntherestoreimageusingoneofthefollowing procedures: Warning:Proceedingwiththeteardownwhiletherestoretargetisstillconnected causesundesiredresultsanderrorsonthetargetmachine.

IftheRestorefromBackupscreenisstillopeninthebackupsystem,selectthe
imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theimageisremovedfromthe share. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedinTovieworteardownVMwarerestoreimagesonpage 594.

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TorestorefilesfromaVMwarebackuptoaLinuxtarget Note:ThisprocedureisnotsupportedforsoftwareRAID(mdraid)configurations. Instead,restoretheVM.SeeRestoringtheentirevirtualmachineonpage 586. 1 2 Createadiskimage.SeeToperformVMwarefilelevelrecoveryonpage 589for details. LogintotheLinuxmachinetowhichfileswillberestored. ThiscanbetheVMfromwhichfilesaretoberestored,oranyotherLinux machine. 3 4 5 6 7 Changetothe/tmpdirectory:
cd /tmp

Runthefollowingcommandtocopytheiscsi_flrscriptfromthebackupsystem:
wget http://<system IP>/iscsi_flr

Oncethescriptisdownloaded,addexecutepermission:
chmod +x iscsi_flr

Runthescriptasfollows:
./iscsi_flr mount

Enterinformationatthesystemprompts.AnexampleforaVMcalledlinuxwhose backupsystemIPis192.168.237.230isgivenhere:
Unitrends VM File-Level Recovery <intro text> ------------------------Enter address of the Unitrends backup appliance: 192.168.237.230 Enter mount point directory: /tmp/<directory>/ Performing iSCSI target discovery from 192.168.237.230. 1: 192.168.237.230:3260,1 iqn.199511.com.unitrends.dpu:flr.4cdf.linux 2. 192.168.237.230:3260,1 iqn.199511.com.unitrends.dpu:flr.aecb.linux2 Choose a session to restore from: 1 Logging in to iSCSI target iqn.199511.com.unitrends.dpu:flr.4cdf.linux at 192.168.237.230:3260,1 <etc>
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8 9

UseLinuxtools,suchascp,tocopythefiles/folderstothedesiredlocation. Oncedatahasbeenrestored,itisimportanttodisconnectthesharebyrunning thiscommandfromthe/tmpdirectory:

./iscsi_flr unmount

10 Onthebackupsystem,teardowntherestoreimageusingoneofthefollowing procedures: Warning:Proceedingwiththeteardownwhiletherestoretargetisstillconnected causesundesiredresultsanderrorsonthetargetmachine.

IftheRestorefromBackupscreenisstillopeninthebackupsystem,selectthe
imageintheImagesavailableforrecoveryarea,andclickTearDown.ClickYes toconfirmthatyouwouldliketoproceed.Theimageisremovedfromthe share. IfyouhaveclosedtheRestorefromtheBackupscreen,followtheinstructions describedbelowinTovieworteardownVMwarerestoreimages.

AbouttheVMwarerestoresession
Afterfileshavebeenrestored,thesessionremainsuntilyoutearitdown.Because systemresourcesareusedtomaintainthesession,itisimportanttotearitdown toensureoptimalperformance. TovieworteardownVMwarerestoreimages 1 2 3 4 5 SelectthevCenterorstandaloneESXserverintheNavigationpane. SelectSettings>SystemMonitoring>RestoreDiskimages. SelectRestoreImages.Alistofrestoreimagesdisplays. ClickRefreshtoensurethatthelistiscurrent. Ifdesired,teardownarestoreimage.

ForiSCSIrestores,verifythatthemachineyourestoredtoisnolonger

connectedtothemountediSCSItarget. Warning:Proceedingwiththeteardownwhiletherestoretargetisstillconnected causesundesiredresultsanderrorsonthetargetmachine.

SelectanimageinthelistofRestoreImages,andclickTearDown. ClickYestoconfirmthatyouwouldliketoproceed.Theimageisremovedfrom
theshare.

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InstantrecoveryforVMware
Intheeventofavirtualmachinefailureorcorruption,UnitrendsInstantRecovery forVMwaremakesthevirtualmachineavailablealmostinstantaneouslyby bootingoffapointintimeblockbasedsynthesizedbackupimageofthevirtual machine,hostedontheUnitrendssystem.Asthevirtualmachineisupand running,themissioncriticalapplicationithostsisalsoavailablealmost instantaneously,significantlyminimizingdowntime.Whilethevirtualmachineis active,UnitrendsInstantRecoveryforVMwareleveragesstoragevMotionto migratethevirtualmachinedisksfromtherealtimesynthesizedbackuptothe datastoredesiredbytheuser.Disksexcludedduringbackup,including independentandphysicalRDMdisks,arenotrestoredwithInstantRecoveryfor VMware.ThefollowingdiagramshowstheVMwareinstantrecoveryprocess:

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ThefollowingprerequisitesneedtobesatisfiedtoperformVMwareinstant recovery.
Prerequisite Storage allocation Description Instant recovery requires access to storage on the Unitrends system as a cache for temporary write operations to the virtual disks exported during the storage vMotion. To allocate storage: Select the system in the left navigation pane of the administrator interface Click Settings>StorageandRetention>Storage

Allocation
Increase the storage allocation for Instant Recovery. Twenty percent of the size of the virtual disk is required to perform instant recovery of the virtual machine. You can reduce this size once the virtual machine is running on the ESX server and the data has been transferred to the target datastore. Click Confirm to complete the operation. VMware license ESX version A vCenter Enterprise or Enterprise Plus license is required. The following versions of ESX/ESXi and vCenter are supported: ESX/ESXi 4.x ESX/ESXi 5 ESX/ESXi 5.1 ESX/ESXi 5.5 vCenter 4.x vCenter 5 vCenter 5.1 vCSA 5 Instant recovery is only available if the system is configured at No or Low Port Security. Click on Settings>Clients, Networking,andNotifications>Ports to configure the security level of the system.

Ports security

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VMwareinstantrecoverysupportstwomodes:
Modes Audit Description Audit mode is a useful way to validate virtual machine backups. This mode allows you to quickly boot a virtual machine and ensure that the data is intact. Audit mode is not intended for production use of the created virtual machine. Instant Recovery mode makes the virtual machine available for use instantaneously. Once the virtual machine is available for use, the data is transferred from the Unitrends system to the ESX server datastore via Storage vMotion, which transfers data in the background without any interruption to the service of the virtual machine.

Instant Recovery

Instantrecoveryinauditmode
Toperforminstantrecoveryinauditmode 1 2 3 SelectthevCenterorstandaloneESXserverintheleftNavigationpane. SelecttheRestorebuttonfromtheMainmenu Selectarecoverypointbyselectingthehighlighteddayinthecalendarandthen selecttheassociatedrecoverypointtime.Therecoverypointtimecanbeas associatedwithafull,differential,orincrementalbackup. ClicktheNext(SelectOptions)buttonatthebottomofthescreen. IntheRestorescreen,alistofESXserversdisplays.Theselectedvirtualmachine canbevirtualizedtotheoriginalESXserverortoanyotherESXserverthatis registeredorispartofavCenterserverthatisregistered.NotethatthetargetESX servermustbethesameversionornewerthantheoriginalESXserverthathosted thevirtualmachine.Itishighlyrecommendedtoperformrecoveryofthevirtual machinestoanESXserverversionthatmatchestheoriginalESXserver.Also, ensurethattheprerequisitesaresatisfiedasmentionedintheprevioussection. OptionallyselectaresourcepoolorvApptorestoreto.Ifyoudontselecta resourcepoolorvApp,theVMwillberestoredtotherootofthehost. SelecttheDatastoreonthetargetESXserver.

4 5

6 7

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TheinstantrecoveryprocesscreatesanewvirtualmachineontheselectedESX server.Optionallyanewnamecanbeprovidedforthevirtualmachinespecified underVirtualMachineNamefield. ClickontheInstantRecovery?button.Restoreofexcludeddisksmetadataisnot optionalinInstantRecovery.

10 ClickontheAuditModebutton. 11 SelectthenetworkcardandassociatedIPaddressfromtheselectionunderIP Address:.Thisallowsthedatatobetransferredonanetworkchannelotherthan theoneusedforscheduledbackups. 12 ClickAudittoinitiatetheprocess. 13 ToviewthestatusoftherestorejobsclickonSettings>InstantRecovery> VMware. Inauditmode,anewvirtualmachineiscreatedontheESXserver.Thevirtual machinevirtualdisksareaccesseddirectlyfromtheasynthesizedblocklevelview ofthebackupsofthevirtualmachineonthesystem.OncetheJobDetailindicates VMisavailableforuse,thevirtualmachinecanbeaccessedtoensurethatthe virtualmachineisoperational.Thisoperationisusedasrecoveryverification whenthevirtualmachineisrequiredtoberecoveredintheeventofacrash. Oncethevirtualmachineoperationisconfirmed,Auditmodeshouldbeexited. Toexitauditmode 1 2 3 4 5 ShutdownthevirtualmachinefromthevSphereclientinterface. DeletethevirtualmachineusingthevSphereclientinterface. ClickonSettings>InstantRecovery>VMware. Clickonthejobfortheselectedvirtualmachine. ClickonTearDowntoallowthesystemtoresetthestateofthevirtualmachine image. Itisimportanttonotethatanychangesmadetothevirtualmachineinauditmode willbelostoncetheauditmodeisexited.Ifthevirtualmachineisoperatingunder auditmodeforthreedaysormore,anemailnotificationissentasareminderto exitauditmode.

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Instantrecoverymode
Toperformfailovervirtualizationininstantrecoverymode 1 2 3 SelectthevCenterorstandaloneESXserverintheleftNavigationpane. SelecttheRestorebuttonfromtheMainmenu. Selectarecoverypointbyselectingthehighlighteddayinthecalendarandthe associatedrecoverypointtime.Therecoverypointtimecanbeasassociatedwith afull,differential,orincrementalbackup. ClickNext(SelectOptions)atthebottomonthescreen. IntheRestorescreen,alistofESXserversdisplays.Theselectedvirtualmachine canbevirtualizedtotheoriginalESXserverortoanyotherESXserverthatis registeredorispartofavCenterserverthatisregistered.NotethatthetargetESX servermustbethesameversionornewerthantheoriginalESXserverthathosted thevirtualmachine.Itishighlyrecommendedtoperformrecoveryofthevirtual machinestoanESXserverversionthatmatchestheoriginalESXserver.Also, ensurethattheprerequisitesaresatisfiedasmentionedintheprevioussection. OptionallyselectaresourcepoolorvApptorestoreto.Ifyoudontselecta resourcepoolorvApp,theVMwillberestoredtotherootofthehost. SelecttheDatastoreonthetargetESXserver.Itisimportanttonotethatthe virtualmachineandallthevirtualharddriveswillberecoveredtotheselected datastore.Itisimportanttoensureenoughspaceisavailableonthedatastorefor allthevirtualharddrives(includingLogicalRDMdevices)toberecovered. TheinstantrecoveryprocesscreatesanewvirtualmachineontheselectedESX server.Optionallyanewnamecanbeprovidedforthevirtualmachine,specified underVirtualMachineNamefield. ClickontheInstantRecovery?button.Restoreofexcludeddisksmetadataisnot optionalinInstantRecovery.

4 5

6 7

10 SelectthenetworkcardandassociatedIPaddressfromtheselectionunderIP Address:.Thisallowsthedatatobetransferredonanetworkchannelotherthan theoneusedforscheduledbackups. 11 ClickRestoretoinitiatetheprocess. 12 Toviewthestatusoftherestorejobs,selectSettings>InstantRecovery> VMware.

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Inlivemode,anewvirtualmachineiscreatedontheESXserver.Thevirtual machinevirtualdisksareaccesseddirectlyfromtheasynthesizedblocklevelview ofthebackupsofthevirtualmachineonthesystem.OncetheJobDetailindicates VMisavailableforuse,thevirtualmachinecanbeaccessedtoensurethatthe virtualmachineisoperational.ThesystemtheninitiatesastoragevMotion operationtotransferthedataofthevirtualharddrivesfromtheUnitrendssystem totheselecteddatastore.ThestoragevMotionoperationistransparenttothe operationofthevirtualmachine.WhiledataisbeingmigratedtotheESXserver datastore,itiscriticalthatthebackupsystemisnotrebootedorpowereddown. Theprocesswillhavetoberestartedandanychangesmadetothevirtualmachine willbelostifthestoragevMotionoperationiscancelled. Oncethevirtualmachineoperationisconfirmedandthedatahasbeenmigrated totheESXserverdatastore,ateardownoperationmustbeperformed. ToteardowntheInstantRecoverymachine 1 2 3 ClickonSettings>InstantRecovery>VMware. Clickonthejobfortheselectedvirtualmachine. ClickonTearDowntoallowthesystemtoresetthestateofthevirtualmachine image.

Recoveringperipheraldevices
WhenaVMisrestored,aCDROMdevicethatwasconfiguredtouseanISOimage ontheESXserverisrestoredasaclientdevice.Reconfigurethisdevicetousean ISOimageaftertherestorehascompleted,ifnecessary.

ProtectingVMwaretemplates
WithVMwaresvSphereclientandothertoolsyoucancreatetemplatesofvirtual machinesforsituationswhenitisnecessarytodeployVMsfrequently.(See VMwaresdocumentationWorkingwithTemplatesandClonesfordetails.) Unitrendsreleases7.3andabovesupportprotectionofVMwaretemplates. ConsiderthefollowingwhenusingthisfeatureoftheUnitrendssystem:

YoumustusetheUnitrendsVirtualizationProtectorfortemplates.Agentbased
protectionoftemplatesisnotavailable.

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 WithVMwarestools,youcancreateatemplatebycloningorconvertingaVM.
Inbothcases,thetemplatecopiestheVM,operatingsystem,andanydata savedtothisVM.Afterthetemplateiscreated,itexistsindependentlyofthe originalVM,sochangesmadetothetemplatedonotaffecttheVM,andvice versa. Ifyouwanttobackupavirtualmachineanditstemplate,youmustperform backupsforboth.IfyoucloneaVMasatemplateandthenbackuponlythe templateandnottheoriginalVM,youcouldlosedata. AsexplainedinVMwaresdocumentation,youmustbeconnectedtovCenter servertocreateatemplate.Toprotectyourtemplates,youmustregisteryour vCenterServerasaclienttotheUnitrendsbackupsystem.Ifyouregisterthe ESXserverdirectly,yourtemplateswillnotdisplayintheNavigationpane. Onlyfullbackupsoftemplatescanbeexecuted.Becausedatainatemplate cannotbealtered,therearenochangestocaptureinanincrementalor differentialbackup. Whenrestoringabackupofatemplate,youcanchoosetorestorethetemplate ordeployitasanewVM. TemplatesdisplayintheNavigationpaneinaTemplatesfolderunderthe vCenterserver.DifferenticonsareusedforVMsandtemplates,soyoucan easilydistinguishbetweenthetwo.However,itisrecommendedthatwhen creatingatemplateyouuseafilenamethatclearlyidentifiesitasatemplate. TheBackupInformationpageandbackupreportsindicatewhetherabackupis foratemplate.Fordetails,seeBackupInformationpageonpage 177and BackupsReportonpage 343. SANdirectbackups,applicationawarebackups,andinstantrecoveryarenot supportedfortemplates. Fordetailsaboutprotectingtemplates,seethefollowingtopics:

ExecutingbackupsofVMwaretemplatesbelow RestoringVMwaretemplatesonpage 605

ExecutingbackupsofVMwaretemplates
Templatescanbebackedupimmediatelyorscheduledforperiodicbackup. Scheduledbackupsaremoretypicalyoucreateacalendarbasedschedulewhich specifieswhenVMwaretemplatebackupswilloccur.Immediatebackupsare basicallyjustscheduledbackupsthatoccuronlyonetimeandareexecutedas soonaspossible. Beforeperformingabackupofatemplate,youmustverifythatthetemplateis listedintheNavigationpane.ExpandtheTemplatesfoldertoviewitscontents, andthenperformoneofthefollowing:

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 Ifthetemplateyouwouldliketobackupdisplays,youarereadytoexecutea
backup.TocontinueseeToexecuteanimmediatebackupofaVMware templateonpage 602orCreatingabackupscheduleforVMwaretemplates onpage 603. IfyoudonotseeaTemplatesfolderorifthetemplateyouwanttobackupis notdisplayedamongthefolderscontents,seeToaddtheTemplatesfolderor individualtemplatestotheNavigationpanebelow. ToaddtheTemplatesfolderorindividualtemplatestotheNavigationpane RecentlycreatedtemplatesmightnotappearintheNavigationPane.Ifallofyour templatesarerecent,youmightnotseeaTemplatesfolder.Followthisprocedure toaddtheTemplatesfolderorindividualtemplatestotheNavigationPane. 1 2 IntheNavigationPane,selectthevCenterserverthathostsyourtemplates.Click Backup. Clickeitherthe1TimeBackuporScheduleBackuptab.AlistoftheVMsand templateshostedonthevCenterserverdisplays.ClicktheReloadVMsbuttonat thebottomofthescreen.Thisreloadsyoursystemdata,andtheprocessmaytake afewminutes. WhenyourrecentlycreatedtemplatesdisplayintheNavigationpane,seeTo executeanimmediatebackupofaVMwaretemplatebeloworCreatinga backupscheduleforVMwaretemplatesonpage 603tocontinuethebackup process. ToexecuteanimmediatebackupofaVMwaretemplate 1 2 3 SelecttheTemplatesfolderintheNavigationpane.ClickBackup. Selectthe1TimeBackuptabtoseethelistoftemplatesinthefolder. Selectthetemplatesyouwouldliketobackup.Clickthegrayboxabovethelistto selectalltemplates.AppAwareisnotavailablefortemplates,sotheiconis disabled. SelectFullasthebackuptype.(Differentialandincrementalbackupscannotbe performedfortemplates.IfyouselectDifferentialorIncrementalforthebackup type,thebackupfails.) Backupsarestoredonthedefaultdevice.Tobackuptoadifferentdevice,select itintheAvailableDevicesarea. 5 ClickBackupatthebottomofthescreentoinitiatethebackupprocess. Aseparatebackupiscreatedforeachtemplateselected.
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Toviewthestatusofthebackup,selectSettings>SystemMonitoring>Jobs.To viewdetailsforcompletedbackupjobs,selectReports>Backups.

CreatingabackupscheduleforVMwaretemplates
Becauseincrementalanddifferentialbackupscannotbeperformedfortemplates, itisrecommendedthatyouuseoneofthefollowingschedulestrategies:

DailyfullbackupsfortemplatesandsmallVMsthatdonotrequireincremental
ordifferentialbackups,describedbelowinTocreateabackupschedulefor templatesandVMs. Dailyfullbackupsfortemplatesonly,describedinTocreateabackupschedule thatincludesonlytemplatesonpage 604. TocreateabackupschedulefortemplatesandVMs Usethisproceduretocreateafullbackupschedulefortemplatesandsmallvirtual machinesthatdonotrequireincrementalordifferentialbackups.ForVMsthatdo requireincrementalordifferentialbackups,seeTocreateaVMwarebackup scheduleonpage 583. 1 2 3 4 5 SelectthevCenterserverintheNavigationPane.ClickBackup. SelecttheScheduleBackuptabtoseethelistoftemplatesandVMshostedonthe server. EnterauniqueScheduleName. Ifdesired,enteraScheduleDescription. SelectalltemplatesandVMstobeprotectedbytheschedule.

AlistofavailabletemplatesandVMsdisplaysintheVMstoProtectsection.
ClickthegrayboxabovethelisttoselectalltemplatesandVMs. Backupsincludedwithintheschedulewillexecutesequentially.Atemplateor VMmaybeincludedinonlyoneschedule.IfyoutrytoaddatemplateorVM toadditionalschedules,youwillseeanerrormessageuponattemptingtosave subsequentschedules. IntheSchedulearea,selectCustomfromthelist. Note:Youcanselectanotherstrategyfromthelist,butthisisnotrecommended. Ifyouincludetemplatesinabackupschedulewithvirtualmachinesforwhich incrementalanddifferentialbackupsareperformed,thesebackupswillnotbe queuedforthetemplates.Theywillrunasscheduledforthevirtualmachines. 7 Forthecustomstrategy,clicktheCalendaricontodefinethefrequencyatwhich backupsofeachtypewillrun.Dothefollowingforeachbackupinstance:

Dragabackupiconontothecalendar.Dragontotodaysdateorlater.
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 IntheAddBackupwindow,definethebackuptype,startdate,starttime,and
8 recurrence.ThenclickConfirm. Ifdesired,modifytheminimumandmaximumretentionsettings.Thesesettings applytoallselectedtemplatesandVMs.Tosetdifferentvaluesforeachtemplate orVM,donotentersettingshere.Instead,gotoSettings>StorageandRetention >BackupRetention.FordetailsseeAboutretentioncontrolonpage 106. IfyouwouldliketoaddnewtemplatesandVMstothisscheduleautomatically, checktheAutoincludenewVMsbox. ThisoptioncanbeenabledforonlyonescheduleforeachvCenterorESXserver thatthesystemisprotecting.IfyouareusingvMotionbuthavenotregisteredthe vCenterthatmanagestheESXservers,enablingthisoptionaddsmigratedVMsto schedulesontheassociatedESXservers.IfthevCenterserverhasbeenregistered, yourschedulescontinuetorunseamlessly,evenifthisboxhasnotbeenchecked. 10 ClickAdvancedSettingsandspecifyoptionsasdesired.

Selectthebackupdevicetowhichbackupswillbewritten. ChecktheEmailScheduleReportoptiontoreceiveemailnotificationuponthe
completionofthescheduledbackupjobs. ChecktheEmailFailureReportoptiontoreceiveanemailnotificationupon failureofanybackupjobontheschedule. ClickConfirmtosaveAdvancedSettings. 11 ChecktheScheduleenabledboxunderScheduleName.ThenclickSavetocreate theschedule. Tocreateabackupschedulethatincludesonlytemplates Usethisproceduretocreateacustomfullbackupschedulefortemplates. 1 2 3 4 5 SelecttheTemplatesfolderintheNavigationpane.ClickBackup. SelecttheScheduleBackuptabtoseethelistoftemplatesinthefolder. EnterauniqueScheduleName. Ifdesired,enteraScheduleDescription. Selectalltemplatestobeprotectedbytheschedule.

AlistofavailabletemplatesdisplaysintheVMstoProtectsection.Clickthe
grayboxabovethefirsttemplatetoselectalltemplates. Backupsincludedwithintheschedulewillexecutesequentially.Atemplate maybeincludedinonlyoneschedule.Ifyoutrytoaddatemplatetoadditional schedules,youwillseeanerrormessageuponattemptingtosavesubsequent schedules.
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IntheSchedulearea,selectCustomfromthelist. Note:Youcanselectanotherstrategyfromthelist,butincrementaland differentialbackupswillnotbequeuedfortemplates.

Forthecustomstrategy,clicktheCalendaricontodefinethefrequencyatwhich backupsofeachtypewillrun.Dothefollowingforeachbackupinstance:

Dragabackupiconontothecalendar.Dragontotodaysdateorlater. IntheAddBackupwindow,definethebackuptype,startdate,starttime,and
8 recurrence.ThenclickConfirm. ClickAdvancedSettingsandspecifyoptionsasdesired.

completionofthescheduledbackupjobs. ChecktheEmailFailureReportoptiontoreceiveanemailnotificationupon failureofanybackupjobontheschedule. ClickConfirmtosaveAdvancedSettings. Ifdesired,modifytheminimumandmaximumretentionsettings.Thesesettings applytoallselectedtemplates.Tosetdifferentvaluesforeachtemplate,donot entersettingshere.Instead,gotoSettings>StorageandRetention>Backup Retention.FordetailsseeAboutretentioncontrolonpage 106.

Selectthebackupdevicetowhichbackupswillbewritten. ChecktheEmailScheduleReportoptiontoreceiveemailnotificationuponthe

10 ChecktheScheduleenabledboxunderScheduleName.ThenclickSavetocreate theschedule.

RestoringVMwaretemplates
Onceatemplatehasbeenbackedup,itcanberestoredasatemplateorasanew virtualmachine.Ifyourestoreatemplatebackupasavirtualmachine,Unitrends createsanewvirtualmachinefromthetemplateandrestoresittotheESXserver thatyouselectduringtherestoreprocess.Fordetails,seeTorestoreatemplate beloworTorestoreatemplateasavirtualmachineonpage 606. Torestoreatemplate 1 2 3 SelectthetemplateintheNavigationpane,andclickRestore. Selectarecoverypointbyselectingthehighlighteddayinthecalendar.Then selecttheassociatedrecoverypointtime. ClickNext(SelectOptions).[Next(SelectFiles/Items)isdisabledbecausefile levelrestorescannotbeperformedfortemplates.]

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TheRestorefromBackupofClientstepdisplays.Enterauniquenameforthe templateoracceptthedefaultnamethatdisplaysintheVirtualMachineName box.Ifthenameisnotunique,therestorefails.CheckRestoreasTemplate? Note:InstantRecovery?isdisabledbecauseitisnotsupportedfortemplates. Alldisksmetadataisrestoredbydefault,includingmetadataforexcludeddisks. UncheckRestoreExcludedDisksMetaData?topreventexcludeddisksmetadata frombeingrestored.Ifyouchoosetorestoreallmetadata,itisimportanttonote thatthetemplateandallthevirtualharddriveswillberecoveredtotheselected datastore.Ensureenoughspaceisavailableonthedatastoreforallthevirtual harddrives(includingexcludeddrives)toberecovered. SelectanESXserverfromtheAvailableESXServerslist.Theselectedtemplatecan berestoredtotheoriginalESXserverortoanyotherESXserverthatispartofa registeredvCenterserver.NotethatthetargetESXservermustbethesame versionasornewerthantheoriginalESXserverthathostedthetemplate.Itis highlyrecommendedtoperformrecoveryofthevirtualmachinestoanESXserver versionthatmatchestheoriginalESXserver. Note:YoucannotrestoreatemplatetoanESXserverthatisnotmanagedthrough vCenter.IfyouselectastandaloneESXserver,RestoreasTemplate?isdisabled.

SelectaDatastoreontheESXservertowhichthetemplatewillrestore.(Alistof resourcepoolsdoesnotdisplaybecausetemplatesdonotbelongtoresource poolsastheydonotrequireresources.) ClickRestoretoinitiatetherestore.Everyrestoreinitiatestwojobs:thefirst restorestheconfigurationfilesormetadataforthetemplatebeingrestored;the secondrestoresthedata. ToviewthestatusoftherestorejobsclickonSettings>SystemMonitoring>Jobs. Torestoreatemplateasavirtualmachine

1 2 3

SelectthetemplateintheNavigationpane,andclickRestore. Selectarecoverypointbyselectingthehighlighteddayinthecalendar.Then selecttheassociatedrecoverypointtime. ClickNext(SelectOptions).[Next(SelectFiles/Items)isdisabledbecausefile levelbackupsandrestorescannotbeperformedfortemplates.]

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TheRestorefromBackupofClientstepdisplays.Enterauniquenameforthenew virtualmachineoracceptthedefaultnamethatdisplaysintheVirtualMachine Namebox.Ifthenameisnotunique,therestorefails.UncheckRestoreas Template? Alldisksmetadataisrestoredbydefault,includingmetadataforexcludeddisks. UncheckRestoreExcludedDisksMetaData?topreventexcludeddisksmetadata frombeingrestored.Ifyouchoosetorestoreallmetadata,itisimportanttonote thatthenewvirtualmachineandallthevirtualharddriveswillberecoveredto theselecteddatastore.Ensureenoughspaceisavailableonthedatastoreforall thevirtualharddrives(includingexcludeddrives)toberecovered. SelectanESXserverfromtheAvailableESXServerslist.Theselectedtemplatecan berestoredasanewVMtotheoriginalESXserverortoanyotherESXserverthat isregisteredorpartofaregisteredvCenterserver.Unliketemplates,newVMs createdfromtemplatescanberestoredtoastandaloneESXserver.Notethatthe targetESXservermustbethesameversionasornewerthantheoriginalESX serverthathostedthetemplate.Itishighlyrecommendedtoperformrecoveryof thevirtualmachinestoanESXserverversionthatmatchestheoriginalESXserver. Optionally,selectaresourcepoolorvApptorestoreto.IfnoresourcepoolorvApp isselected,thenewVMisrestoredtotherootoftheESXhost. SelecttheDatastoreonthetargetESXserver. ClickRestoretoinitiatetherestore.Everyrestoreinitiatestwojobs:thefirst restorestheconfigurationfilesormetadataforthevirtualmachinebeing restored;thesecondrestoresthedata.

7 8 9

10 ToviewthestatusoftherestorejobsclickonSettings>SystemMonitoring>Jobs.

Troubleshooting
HowdoIensurethatIdonotbreakthetransactionlogchainformyapplications ifIamusingtheVirtualizationProtectorforHOSbasedbackupsandtheUnitrends WindowsagentforGOSbasedprotection? IfthevirtualmachineisprotectedwithVMwareHOSlevelprotectionandthe UnitrendsWindowsagentisalsoinstalledintheguestoperatingSystem(GOS), therecouldbeaconflictcausingthetransactionlogbackupsintheGOStofail.This canbeovercomebyperformingthefollowingstepsintheguest: Editthevmbackup.conffilelocatedat %ALLUSERSPROFILE%\Application Data\VMware\VMware Tools\.Ifthefiledoesnotexist,createit.
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PlacethenameoftheVSSwriteryouwanttodisableonaseparateline.Ifyou wanttodisablemorethanoneVSSwriter,ensurethatyouplaceeachVSSwriter nameonaseparateline.Forexample:

NTDS SqlServerWriter

RestarttheVMwaretoolsservice Formoreinformation,seeVMwaresarticle,DisablingspecificVSSwriterswith VMwareTools.

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Chapter19 ProtectingCiscoUCSEnvironments
Unitrendsprovidesallinonebackup,archiving,replication,andrecoveryofthe followinginyourCiscoUnifiedComputingSystem(CiscoUCS)environment: restoretheserversfilesystemandhostedapplications,andtoperform disasterrecoveryoftheentireserver. Serviceprofilesandotherconfigurationobjects,includingtemplates,pools, andpolicies.Protectingtheseobjectsenablesquickrestorewithout reconfiguringyournetworkandservers. UCSserverprotectionandserviceprofileprotectionarecompletelyindependent ofeachother.Youcanprotectserverswithoutprotectingserviceprofilesandvice versa,althoughwestronglyrecommendyousetupbothforcompleteCiscoUCS protection.Becauseserverandserviceprofileoperationsareindependent,this chapteriscomprisedoftwodistinctsections:

Bladeandrackmountservers.UseyourUnitrendssolutiontoprotectand

WorkingwithUCSbladeandrackmountserversonpage 609 WorkingwithCiscoUCSserviceprofilesonpage 616

WorkingwithUCSbladeandrackmountservers
Usethefollowingtopicswhenworkingwiththebladeandrackmountserversin yourCiscoUCSenvironment:

ProtectingUCSbladeandrackmountserversbelowtosetupbaremetal,
filelevel,andapplicationbackupsofyourUCSservers. RestoringUCSclientbackupsonpage 612torestoredatafromfileleveland applicationlevelbackups. DisasterrecoveryofUCSclientsonpage 613torestoretheentireUCSserver.

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ProtectingUCSbladeandrackmountservers
OnceyouhavesetupaUCSserverandinstalledthedesiredhypervisoror operatingsystem(OS),youcanprotecttheserverbyregisteringittoyour Unitrendsbackupsystemasaclientandschedulingbackups.Toregistertheserver, youmustsupplyitsIPaddressor,forWindowsorLinux,youcanopttoregisterby servernameifDNShasbeensetupinyourenvironment. TherequirementsandapproachyouusevarydependingonthehypervisororOS type.IfyouarenotrunningVMwareorHyperVbackupsforaclient,besuretoset upbaremetalprotectionsoyouareabletoperformdisasterrecoveryofthe client,ifeverneeded.Seethefollowingtopicsfordetails:
Hypervisor or OS VMware hypervisor or virtual machine Topics See ProtectingVMwareInfrastructureonpage 563 to set up backups and other VMware considerations.

Note: If you opt to install the Unitrends agent on a guest VM, protection is based on the operatingsystemofthe virtualmachine.LocatetheOSinthistableforthe applicableprocedures.
Hyper-V hypervisor or virtual machine

SeeProtectingHyperVEnvironmentsonpage 539to setupbackupsandotherHyperVconsiderations. Note: If you opt to install the Unitrends agent on a guest VM, protection is based on the operatingsystemofthe virtualmachine.LocatetheOSinthistableforthe applicableprocedures.Forbaremetalrestores,seeBare metalrestoretoaHyperVvirtualmachineonpage 720

Linux

See the following:

Linuxprotectiononpage 649 to install the agent and

other Linux-specific considerations.

Backupsonpage 131 to set up file-level backups. BareMetalforLinuxonpage 729 to set up bare metal
protection for disaster recovery.

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Hypervisor or OS Novell Netware

Topics See the following:

NovellNetWareprotectiononpage 659 to install the

agent and other Novell-specific considerations. bare metal protection for disaster recovery.

Backupsonpage 131 to set up file-level backups. BareMetalforx86Platformsonpage 739 to set up

OES on Linux See the following:

OESonLinuxprotectiononpage 673 to install the Backupsonpage 131 to set up file-level backups. BareMetalforx86Platformsonpage 739 to set up
bare metal protection for disaster recovery. SCO OpenServer See the following: agent and other OES-specific considerations.

SCOOpenServerprotectiononpage 687 to install the

agent and other SCO-specific considerations. bare metal protection for disaster recovery.

Backupsonpage 131 to set up file-level backups. BareMetalforx86Platformsonpage 739 to set up

Solaris (Intel) See the following:

Solarisprotectiononpage 691 to install the agent and

other Solaris-specific considerations.

Backupsonpage 131 to set up file-level backups. BareMetalforx86Platformsonpage 739 to set up

bare metal protection for disaster recovery. UnixWare See the following:

UnixWareprotectiononpage 695 to install the agent

and other UnixWare-specific considerations. metal protection for disaster recovery.

Backupsonpage 131 to set up file-level backups. BaremetalforUnixWareonpage 761 to set up bare

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Hypervisor or OS Windows

Topics See the following:

ProtectingWindowsEnvironmentsonpage 407 to WindowsHotBareMetalProtectiononpage 711 to MicrosoftSQLServerProtectiononpage 463 to

protect SQL data. set up bare metal protection for disaster recovery. install the Windows agent and other Windows-specific considerations. Backupsonpage 131 to set up file-level backups.

MicrosoftExchangeServerProtectiononpage 479
to protect Exchange data. protect SharePoint farms.

MicrosoftSharePointProtectiononpage 507 to OracleProtectiononpage 523 to protect Oracle 11g

on Windows data. Xen on OES 2 See the following:

XenonOES2Protectiononpage 699 to install the Backupsonpage 131 to set up file-level backups. BaremetalforXenvirtualmachinesonpage 780 to
set up bare metal protection for disaster recovery. agent and other UnixWare-specific considerations.

RestoringUCSclientbackups
Onceyouhaverunbackupsforaclient,youcanrestorethemfromthe AdministratorInterface(AI).Theproceduresyouusevarybybackuptype.Seethe followingtopicsfordetails: Note:Torestoretheentireclientmachine,seeDisasterrecoveryofUCSclients onpage 613.

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Backup type File-level

Restore procedure To restore backups of your clients file system, use the procedures in the Restore chapter on page 323. To restore SQL backups, see RestoringSQLbackupson page 471. To restore Exchange backups, see MicrosoftExchange recoveryonpage 493. To restore SharePoint backups, see RestoringSharePoint backupsonpage 516.

SQL

Exchange

SharePoint

Oracle

TorestoreOraclebackups,seeOraclerestorefromthe backupsystemonpage 532orOracleforWindows restorefromthereplicationtargetonpage 535.

To restore Hyper-V backups, see RestoringHyperVvirtual

Hyper-V

machinesonpage 549.
VMware To restore VMware backups, see RestoringtheVMware virtualinfrastructureonpage 586.

DisasterrecoveryofUCSclients
IfyouarerunningVMwareorHyperVbackupsforaclient,youcanrestoretheVM fromanysuccessfulbackup.Ifyouarerunningfilelevelbackupsfortheclient, baremetaltechnologyisusedfordisasterrecovery(DR).Youwillneedtohaveset upbaremetalprotectionandcreatedbaremetalbootmediabeforeperforming DR. DRproceduresvarybyclienttype.Followthestepsbelow,thenproceedtothe applicableclientspecificprocedure.

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TorecoveraUCSclient 1 2 3 Ifnecessary,restoretheclientsserviceprofile.SeeRestoringUCSserviceprofile backupsonpage 626fordetails. Instantiatetheclientsserviceprofileandassociateitwiththedesiredblade,rack mountserver,orserverinaserverpool. ConfigureaPXEserverormapabootableISOimagetothevirtualmediaCDROM drivetotheapplicablehypervisororoperatingsystem.SeetheCiscoUCS ManagerConfigurationCommonPracticesandQuickStartGuidefordetails. Proceedtooneofthefollowingtoperformdisasterrecovery(DR)oftheclient:
Hypervisor or OS VMware vCenter or ESX server DR procedure Do one of the following:

If the new hypervisor is identical to the original, verify that

the Unitrends system can connect and see the guest VMs. Select the vCenter or ESX server in the Navigation pane, select Settings>Clients,Networking,and Notifications>Clients, and click Saveat the bottom of the Client page. Refresh the list of VMs to be sure the backup system has discovered all VMs. If the Unitrends system cannot connect to the original hypervisor, add a new one as described in the next option. If the new hypervisor is not identical to the original, add it to the Unitrends system as described in AddingvCenter andESXserversonpage 570. Do not remove the original hypervisor from the Unitrends system until you are comfortable with the amount of retained backups for the new hypervisor. Backups for the original hypervisor are deleted when you remove it from the Unitrends system.

VMware virtual machine

See Restoringtheentirevirtualmachineonpage 586.

Note: If you opted to install the Unitrends agent on the VM

and did not run VMware backups, DR is based on the

operatingsystemofthevirtualmachine.LocatetheOSin thistablefortheapplicableprocedures.

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Hypervisor or OS Hyper-V hypervisor

DR procedure Do one of the following:

If the new hypervisor is identical to the original, verify that

the Unitrends system can connect and see the guest VMs. Select the Hyper-V application in the Navigation pane, select Settings>Clients,Networking,and Notifications>Clients, and click Saveat the bottom of the Client page. Next, click Backup and refresh the list of VMs to be sure the backup system has discovered them all. If the Unitrends system cannot connect to the original hypervisor, add a new one as described in the next option. If the new hypervisor is not identical to the original, add it to the Unitrends system as described in Registeringthe HyperVservertotheUnitrendssystemonpage 542. Do not remove the original hypervisor from the Unitrends system until you are comfortable with the amount of retained backups for the new hypervisor. Backups for the original hypervisor are deleted when you remove it from the Unitrends system.

Hyper-V virtual machine

SeeRestoringHyperVvirtualmachinesonpage 549. Note: If you opted to install the Unitrends agent on the VM
and did not run Hyper-V backups, DR is based on the

operatingsystemofthevirtualmachine.LocatetheOSin thistablefortheapplicableprocedures.Forbaremetal restores,seeBaremetalrestoretoaHyperVvirtual machineonpage 720

Linux Novell Netware See Linuxbaremetalrestoreprocedureonpage 731. See UsingthebaremetalcrashrecoverybootCDon page 744. See UsingthebaremetalcrashrecoverybootCDon page 744. See UsingthebaremetalcrashrecoverybootCDon page 744. See UsingthebaremetalcrashrecoverybootCDon page 744.

OES on Linux

SCO OpenServer

Solaris (Intel)

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Hypervisor or OS UnixWare Windows Xen on OES 2

DR procedure See BaremetalforUnixWareonpage 761. See Baremetalrestoreproceduresonpage 717. See BaremetalforXenvirtualmachinesonpage 780.

WorkingwithCiscoUCSserviceprofiles
WithUnitrendsrelease7.3andlater,youcanbackupandrestoreCiscoUCS serviceprofilesandrelatedconfigurationobjects.Intheeventofadisaster,you canusethisfeaturetoquicklyrestoreyourserviceprofiles,greatlyreducingthe recoverytimeobjective(RTO)ofreconfiguringyournetworkandservers. TheCiscoUCSenvironmentprovidesavirtualchassisthatenablesyoutocreate andassignhardwareprofilestoindividuallogicalservers.Youcanthenbringup thelogicalserverondedicatedhardwarethatyoucaneasilymigratetoanother serverinthecaseofhardwarefailure,ormigratebetweenserversthatdonot require24/7uptimeforefficienthardwarereuse. ForUCSBSeriesbladeserversandCSeriesrackmountservers,allocationofUCS resourcesandhardwareismanagedatthedomainlevelbytheCiscoUCSmanager. EachserverintheUCSisalogicalserverthatutilizesvariousresourcesas definedintheserversserviceprofile,andthereisaonetoonerelationship betweenaserviceprofileandaphysicalserver.Theserviceprofilereferences hardwarerequirements,suchashardwareidentifiers,firmware,state, configuration,connectivityandbehavior,butiscompletelyseparatefromthe physicalUCSenvironment.Onceaserviceprofileisinstantiatedandassociated withagivenblade,rackmountserver,orserverinaserverpool,youconfigurea PXEserverormapabootableISOimagetothevirtualmediaCDROMdriveto installthedesiredhypervisororoperatingsystem(OS).SeetheCiscoUCS ManagerConfigurationCommonPracticesandQuickStartGuidefordetails.

AboutprotectingCiscoUCSserviceprofiles
Aserviceprofilemaybeassociatedwithatemplateandvariouspolicies.Aservice profiletemplatecanbeusedtoquicklycreateadditionalserviceprofiles.Policies canbeusedtoenforcerulestohelpensureconsistency.Forexample,abootpolicy defineshowaserverboots,includingbootdevices,methods,andbootorder.
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BecauseserviceprofilesareessentialtomanagingtheserversinyourCiscoUCS environment,itisimportantthatyouprotecttheseconfigurations.Unitrends leveragesnativeCiscoUCSdataprotectionforprofilebackupsandrestores, utilizingtheCiscoXMLAPI.UnitrendsUCSprofilebackupscaptureallsupported profiles,templates,pools,andpoliciesinyourUCSenvironment.Foradescription ofeachsupportedobjectthatmaybeincludedintheUCSprofilebackup,see IdentifyingfilesinUCSserviceprofilebackupsonpage 624.Onceyouhavea UCSprofilebackup,youcaneasilyrestoretheseitemstoquicklyspinupyourCisco UCSenvironmentintheeventofadisaster,greatlyreducingRTO. Note:ThefollowingobjectsarenotincludedinUnitrendsUCSprofilebackups: BIOSdefaults,IPMIaccesspolicies,managementfirmwarepolicies(deprecated, replacedbyhostfirmwarepackages),andiSCSIauthenticationprofiles. NotethatUCSprofilebackupscaptureonlyserviceprofiles,templates,pools,and policies.ToprotectUCSserversthemselves,addthemasclientstotheUnitrends systemandschedulefilelevelandbaremetalbackupsasneeded.SeeProtecting UCSbladeandrackmountserversonpage 610fordetails.

DataprotectionstrategyforCiscoUCSserviceprofiles
UnitrendsrecommendsrunningweeklyordailyfullbackupsofyourUCSprofiles, templates,pools,andpolicies.Differentialandincrementalbackupsarenot supported.Ifyourprofiledatachangesfrequently,youcanschedulefullstorun throughouteachdayatanydesiredfrequency.Ifyouschedulethebackupevery fewminutes,beawarethatifthelastbackupisstillrunning,thenextbackupis addedtothequeueandwillbestartedoncethelastruncompletes. TosetupUCSserviceprofileprotection Proceedtothefollowingtopicstosetupserviceprofileprotection: I II CiscoUCSserviceprofileprotectionrequirementsonpage 618foradescription ofprerequisitesthatmustbemetinyourenvironment. AddingtheCiscoUCSmanagerasaclientonpage 618toregistertheUCS managertotheUnitrendssystem.

III ExecutingandschedulingUCSserviceprofilebackupsonpage 620torunUCS serviceprofilebackups. IV (Optional)ReplicatingUCSserviceprofilebackupsonpage 623tosetupUCS serviceprofilebackupstoreplicatetoareplicationtargetsystem. Afteryourunbackups,usethefollowingadditionalproceduresasneeded:

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 ViewingUCSserviceprofilebackupsonpage 623toseebackupstatusand
contentsofagivenbackup.

RestoringUCSserviceprofilebackupsonpage 626forconsiderationsand
proceduresforrestoringfrombackups.

Step I: CiscoUCSserviceprofileprotectionrequirements
ThefollowingrequirementsmustbemettoprotectCiscoUCSserviceprofiles, templates,pools,andpolicies:

hardwareallocation. Note:UCSmanagerisusedforBSeriesandCSeriesUCSservers.Profilebackups ofESeriesUCSserversisnotsupported,butyoucanprotecttheserversinyour ESeriesenvironment.SeeWorkingwithUCSbladeandrackmountserverson page 609fordetails.

TheUnitrendssystemmustberunningversion7.3.0orlater. TheUCSenvironmentmustutilizetheCiscoUCSmanagerforresourceand

TheCiscoUCSmanagermustbeturnedon. TheCiscoUCSmanagerclientmustberegisteredtothebackupsystemwith
administrativetrustcredentials.SeeAddingtheCiscoUCSmanagerasa clientbelowfordetails.

Step II: AddingtheCiscoUCSmanagerasaclient

Tip:Thesestepscanberunasastandaloneprocedureoraspartofalarger process.Foranoverviewoftheprocess,seeTosetupUCSserviceprofile protectiononpage 617. TorunUCSserviceprofilebackups,youmustfirstregistertheCiscoUCSmanager totheUnitrendssystem.AlthoughyouaddtheUCSmanagerasaclient,only applicationlevelbackupsofyourserviceprofilesandotherconfigurationobjects aresupported,sincetheUCSmanagerisnotaserver. YourCiscoUCSmaybeconfiguredasastandalonesystem,orasaclusterto supportfailoverintheeventofanoutage.WhichIPandclientnameyousupply whenregisteringtheUCSmanagervariesdependingonthisconfiguration.

ThestandaloneconfigurationconsistsofonephysicalUCSfabricinterconnect
thatrunsasingleUCSmanager.ToregistertheUCSmanagerasaUnitrends client,youmusteithersupplytheIPaddressofthisnodeor,ifDNSissetupin yourenvironment,youcanaddtheclientbynodenameonly. TheclusterconfigurationiscomprisedoftwophysicalCiscoUCSfabric interconnects,oneactiveandonestandby.AUCSmanagerrunsoneach.To registertheUCSmanagerasaUnitrendsclient,youmusteithersupplythe
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clusterIPaddressor,ifDNSissetupinyourenvironment,youcanaddtheclient byclusternodenameonly.Besuretoaddtheclientbyclusternameorcluster IP.DonotusetheIPornameofeitherfabricinterconnect.Withthisapproach, UnitrendscanconnecttotheUCSmanagerregardlessofwhichfabric interconnectiscurrentlyactive. WhenregisteringtheUCS,youmustsupplyusercredentialsthatsupportnative backupandrestoreofUCSserviceprofiles.Toensuresufficientprivilege,theuser musthaveCiscoUCSadministratorprivileges. ToaddtheCiscoUCSmanagertothesystem YoumustaddtheCiscoUCSmanagertothesystembeforeitsserviceprofiles, templates,pools,andpoliciescanbeprotected.ToprotectaserverinyourUCS environment,addtheserveritself.SeeProtectingUCSbladeandrackmount serversonpage 610fordetails. Note:Forreplicatingsystems,runthisprocedurefromthereplicationtargettoadd aCiscoUCSmanagerthatcanbeusedasarestoretargetforreplicatedUCSprofile backups. 1 2 3 4 5 6 SelectSettings>Clients,Networking,andNotifications>Clients. ClickAddClient. SelectCiscoUCSManagerfromtheComputerTypelist.TheEstablishTrustboxis checked,ascredentialsarerequired. EnterthenameoftheclientintheComputerNamefield. Forclusteredconfigurations,besuretousethenameoftheclusternode,notthe nameofafabricinterconnect. EntertheUCSIPintheIPAddressfield.(ThisisoptionalifyouareusingDNSin yourenvironment). Forclusteredconfigurations,besuretousetheclusterIP,notafabricinterconnect IP. 7 EnterUCSmanagercredentialsbydoingoneofthefollowing: Note:ThecredentialsprovidedmusthaveCiscoUCSadministratorprivileges.

IfyouhavealreadycreatedtheUCSmanagercredentials,selectthecredential
fromtheUseExistingCredentiallist.

IfyouhavenotyetsetupUCSmanagercredentials,clickCreateNewCredential
8 andentertheAdministrativeUsernameandPassword.Donotspecifya Domain. TheEnablethiscomputer...boxdefaultstochecked,whichenablestheclientfor dataprotection.
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Ifyouuncheckthisbox,theclientisnotavailableforbackuporrestore.Ataskwill failifanattemptismadetobackupfromorrestoretoadisabledclient. 9 TheAutomaticallycreateabackupschedule...andAllbackupsperformedon thiscomputeraretobereplicated...optionsarenotavailable,sincefilelevel backupsarenotsupportedforUCSmanagerclients.ToreplicateUCSservice profilebackups,seeToreplicateapplicationbackupsonpage 271.

10 Ifdesired,checktheAllbackupsperformedonthiscomputeraretobeencrypted boxtoencryptallthedataprotectedforthisclientusinganAES256bitalgorithm. Thisisapplicableonlyifthesystemislicensedforencryptionandencryptionhas beenconfigured(seeAboutencryptiononpage 114fordetails). 11 Ifdesired,checktheAdvancedoptionsboxandselectoneofthepriorityoptions tosetthisclientsbackupstohigh,medium,orlowpriority.Backupsforhigh priorityclientsarerunbeforethoseofmediumorlowpriority. 12 ClickSetuptoaddtheclient,thenclickYes,reloadtheSystem.

Oncetheclientisadded,itdisplaysintheClientswindowandintheNavigation
pane.

Ifthereisanerror,verifythatthecredentialssuppliedhaveUCSadministrator
privilegesandthattherearenonetworkissuespreventingtheUCSfrom connectingtotheUnitrendssystem.

Step III: ExecutingandschedulingUCSserviceprofile backups

Tip:Theseprocedurescanberunstandaloneoraspartofalargerprocess.Foran overviewoftheprocess,seeTosetupUCSserviceprofileprotectionon page 617. ThefollowingproceduresareusedtoprotectUCSserviceprofiles,templates, pools,andpolicies:

ToexecuteanimmediateUCSprofilebackupbelow. TocreateaUCSserviceprofilebackupscheduleonpage 621 ToviewormodifyaUCSserviceprofilebackupscheduleonpage 622 TodeleteaUCSserviceprofilebackupscheduleonpage 622 ToenableordisableaUCSserviceprofilebackupscheduleonpage 623

ToexecuteanimmediateUCSprofilebackup 1
620

IntheleftNavigationpane,expandthedesiredCiscoUCSclientbyclickingthe arrowtoitsleft.

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2 3 4

SelecttheUCSServiceProfileicon,thenclickBackup. Selectthe1TimeBackuptab. IntheServiceProfilestoProtectarea,checktheProfiles,TemplatesandPolicies box.Ifyoudonotseethisbox,clickthereloadarrowsatthebottomtorefreshthe view. IntheUCSServiceProfileBackupTypeareatotheright,theFullbackupisselected bydefault.FullsaretheonlysupportedbackuptypeforUCSprofiles. Bydefault,backupsarestoredonthedefaultdevice.Tobackuptoadifferent device,selectoneintheAvailableDevicesarea. ClickBackupatthebottomofthescreentostartthebackup. Asinglebackupruns,whichcapturesallsupportedserviceprofiles,templates,and policiesontheUCS.(Butyoumaychoosetorestoreonlyspecificitemsfromthis backup.)Foradescriptionofeachsupportedobjectthebackupmayinclude,see IdentifyingfilesinUCSserviceprofilebackupsonpage 624. Toviewthestatusoftheactivebackupoperation,selectSettings>System Monitoring>Jobs.Toseethestatusofcompletedbackupjobs,selectReports> Backups. TocreateaUCSserviceprofilebackupschedule

5 6 7

1 2 3 4 5 6

IntheleftNavigationpane,expandthedesiredCiscoUCSclientbyclickingthe arrowtoitsleft. SelecttheUCSServiceProfileicon,thenclickBackup. SelecttheScheduleBackuptab. EnterauniqueScheduleName. EnteraScheduleDescription.(Thisisoptional.) IntheSelectItemsarea,checktheProfiles,TemplatesandPoliciesbox.Ifyoudo notseethisbox,clickthereloadarrowsatthebottomtorefreshtheview. Asinglebackupruns,whichcapturesallsupportedserviceprofiles,templates,and policiesontheUCS.(Butyoumaychoosetorestoreonlyspecificitemsfromthis backup.)Foradescriptionofeachsupportedobjectthebackupmayinclude,see IdentifyingfilesinUCSserviceprofilebackupsonpage 624.

IntheSchedulearea,selectabackupstrategyfromthelist. ChooseFullBackupsorCustom.Bothenableyoutoschedulefullbackups,butthe Customoptionprovidesmoregranularcontrol,suchasschedulingbackupson TuesdaysandThursdaysonly.

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Dooneofthefollowing:

FortheFullBackupsstrategy,definethefrequencyatwhichfullbackupswill
runusingthefieldsbelow. FortheCustomstrategy,clicktheCalendaricontodefinethefrequencyat whichfullbackupswillrunbydraggingtheFullbackupiconontothecalendar. Dragittotodaysdateorlater.IntheAddBackupwindow,definethestartdate, starttime,recurrence,anddescription(optional),thenclickConfirm. Ifdesired,modifytheminimum,maximum,andlegalholdretentionsettingsfor thefullbackup.FordetailsseeAboutretentioncontrolonpage 106.

10 ClickAdvancedSettingsandspecifyoptionalsettingsasdesired.

completionofthescheduledbackupjobs. ChecktheEmailFailureReportoptiontoreceiveemailnotificationupon failureofanybackupjobontheschedule. ClickConfirmtosaveAdvancedSettings. 11 ClickSavetocreatetheschedule. ToviewormodifyaUCSserviceprofilebackupschedule 1 2 3 4 5 IntheleftNavigationpane,expandthedesiredCiscoUCSclientbyclickingthe arrowtoitsleft. SelecttheUCSServiceProfileicon,thenclickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. ModifysettingsasdesiredandclickSave. Foradescriptionofeachsetting,seeTocreateaUCSserviceprofilebackup scheduleabove. TodeleteaUCSserviceprofilebackupschedule 1 2 3 4 IntheleftNavigationpane,expandthedesiredCiscoUCSclientbyclickingthe arrowtoitsleft. SelecttheUCSServiceProfileicon,thenclickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist.

Selectthebackupdevicetowhichbackupswillbewritten. ChecktheEmailScheduleReportoptiontoreceiveemailnotificationupon

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ClickDeleteSchedule. Note:YoucanalsodeleteUCSprofileschedulesfromtheEnterpriseBackup subsystem.SeeTodeleteanEnterprisebackupscheduleonpage 171fordetails. YoumustusethismethodiftheUCSServiceProfileiconisnotavailableinthe Navigationpane. ToenableordisableaUCSserviceprofilebackupschedule

1 2 3 4 5

IntheleftNavigationpane,expandthedesiredCiscoUCSclientbyclickingthe arrowtoitsleft. SelecttheUCSServiceProfileicon,thenclickBackup. SelecttheScheduleBackuptab. IntheScheduleNamefield,selectthedesiredschedulefromthelist. Dooneofthefollowing:

Toenabletheschedule,checktheScheduleEnabledbox. Todisabletheschedule,unchecktheScheduleEnabledbox.
6 ClickSave. Note:YoucanalsoenableanddisableUCSprofileschedulesfromtheEnterprise Backupsubsystem.SeeToenableordisableanEnterprisebackupscheduleon page 171fordetails.

Step IV: ReplicatingUCSserviceprofilebackups

Note:YoucansetupUCSprofilebackupstoreplicateasastandaloneprocedureat anytime.Foranoverviewoftheentiresetupprocess,seeTosetupUCSservice profileprotectiononpage 617. Ifyouarereplicatingbackupstoareplicationtarget,setupUCSserviceprofile backupstoreplicateasdescribedinToreplicateapplicationbackupson page 271.

ViewingUCSserviceprofilebackups
OnceyouhaverunUCSserviceprofilebackups,youcanusethefollowing procedurestomonitorthestatusofcompletedandactivebackups,aswellasto viewtheconfigurationobjectscontainedinagivenbackup:

Toviewbackupscompletedinthelast7daysonpage 175 Toviewbackupsbymonthonpage 176

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Toviewbackupdetailsonpage 176 Tofindfilesinbackupsonpage 180 ToviewthecontentsofaUCSserviceprofilebackuponpage 624 Toviewandmanagequeuedandrunningbackupjobsonpage 182

ToviewthecontentsofaUCSserviceprofilebackup Becauserestoringaprofile,template,pool,orpolicyoverwritestheoriginalifit existsontheUCS,itisrecommendedthatyouviewthecontentsofabackup beforeselectingitemstorestore.FilescontainedintheUCSprofilebackupadhere tostandardnamingconventions.Forexample,thefilenameforaserviceprofile beginswiththeprefixls.SeeIdentifyingfilesinUCSserviceprofilebackups belowforalistoffilenamingconventionsyoucanusetocorrectlyidentifyitems inthebackupthatyouwanttorestore. 1 2 3 4 5 6 7 IntheleftNavigationpane,expandthedesiredCiscoUCSclientbyclickingthe arrowtoitsleft. SelecttheUCSServiceProfileicon. SelectReports>Backups. LocatethedesiredbackupontheBackupsReport.Ifnecessary,selectanewdate rangefromthedropdownatthebottomofthepagetodisplaymorebackups. Selectthedesiredbackupinthegridbyclickingthatrow. IntheReportEntrywindow,clickDetailsforalistofitemscontainedinthebackup. ClickClosetoexittheDetailswindow. IdentifyingfilesinUCSserviceprofilebackups EachUCSserviceprofilebackupcontainsallsupportedserviceprofiles,templates, pools,andpoliciespresentontheUCSatthetimethebackupran.Whenrestoring abackup,itmaybenecessarytoselectspecificitems.Usethefollowingnaming conventionstabletoidentifyitemsinaUCSprofilebackup. Note:ThefollowingobjectsarenotincludedinUnitrendsUCSprofilebackups: BIOSdefaults,IPMIaccesspolicies,managementfirmwarepolicies(deprecated, replacedbyhostfirmwarepackages),andiSCSIauthenticationprofiles.

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Supported Cisco UCS objects Service profiles and templates Adapter policies BIOS policies Boot policies Host firmware packages Local disk configuration policies Maintenance policies Power control policies Scrub policies Serial over LAN policies Server pool policies Server pool policy qualifications Threshold policies vNIC/vHBA placement policies Sub-organizations

File prefix naming convention ls-* eth-profile* or fc-profile* bios-prof-* boot-policy-* fw-host-pack-* local-disk-config-* maint-* power-policy-* scrub-* sol-* compute-pool-* blade-qualifier-* thr-policy-* vcon-profile-* org-*

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RestoringUCSserviceprofilebackups
UnitrendssupportsrestoreofUCSserviceprofilebackupstotheoriginalclientor toanalternateUCSmanagerclient.AswithUCSserviceprofilebackups,Unitrends leveragesthenativeCiscoXMLAPItoperformrestoreoperations.Seethe followingtopicstorestoreserviceprofiles:

UCSserviceprofilerestorerequirementsandconsiderationsbelowforthings
youshouldknowbeforeinitiatingarestore.

TorestoretheentireUCSserviceprofilebackuptotheoriginalUCSmanager
onpage 626 TorestoretheentireUCSserviceprofilebackuptoanalternateUCSmanager onpage 627 TorestoreitemsfromaUCSserviceprofilebackuptotheoriginalUCS manageronpage 629 TorestoreitemsfromaUCSserviceprofilebackuptoanalternateUCS manageronpage 630 TorestoreaUCSserviceprofilebackupfromthereplicationtargeton page 631

UCSserviceprofilerestorerequirementsand considerations
ConsiderthefollowingbeforerestoringUCSserviceprofilebackups:

Serviceprofiles,templates,pools,andpoliciesmustberestoredusingthe
originalnametopreventnamespacecollisions.

Restoringaprofile,template,pool,orpolicyoverwritestheoriginalifitexists
ontheUCS. Restoringanactiveprofiletakesdownthatserviceprofile.Youmustrestartthe serviceprofileaftertherestorecompletes. RestoresareperformedtotheoriginalclientortoanalternateUCSmanager client.Ifyouarereplicating,youcanrestorefromreplicatedbackups.SeeTo restoreaUCSserviceprofilebackupfromthereplicationtargetonpage 631 fordetails. OnlyonerestoreorbackupoperationperUCSmanagercanrunatanygiven time.Anysubsequentjobsarequeuedandstartedoncethelastruncompletes. TorestoretheentireUCSserviceprofilebackuptotheoriginalUCSmanager UsethisproceduretorestoretheentirebackuptotheoriginalUCSmanagerclient. Thebackupcontainsallsupportedserviceprofiles,templates,pools,andpolicies presentontheUCSatthetimethebackupran.Notethattherestoreoverwrites
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anyexistingobjectsontheUCSthatarepresentinthebackup.Toviewitems containedinthebackup,seeToviewthecontentsofaUCSserviceprofile backuponpage 624.Ifyoudonotwishtorestoreallitems,useoneofthe followingprocedures:

TorestoreitemsfromaUCSserviceprofilebackuptotheoriginalUCS
manageronpage 629 TorestoreitemsfromaUCSserviceprofilebackuptoanalternateUCS manageronpage 630. Important!Anyactiveserviceprofilesthatarerestoredaretakendownbythe restoreprocessandmustberestartedaftertherestorecompletes. 1 2 3 4 IntheleftNavigationpane,expandthedesiredCiscoUCSclientbyclickingthe arrowtoitsleft. SelecttheUCSServiceProfileicon,thenclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectFiles/Items). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle.ThebackuptorestoredisplaysintheType column. 5 6 IntheRestorefromBackupofClientpane,clickRestore. Toconfirmyouunderstandthatactiveprofileswillbetakendown,clickYesto continue. TheRestoreStatuspageindicateswhethertherestorehasbeenqueued successfully.ClickOkaytoclose. 7 Tomonitortherestorejob,selectSettings>SystemMonitoring>Jobs. Therestorejobdisplaysinthegrid.Inasuccessfulrestore,thestatuschangesfrom QueuedtoActivetoSuccessful. 8 Oncetherestorecompletes,usetheUCSmanagertorestartanyserviceprofiles thathavebeenrestored. TorestoretheentireUCSserviceprofilebackuptoanalternateUCSmanager UsethisproceduretorestoretheentirebackuptoanalternateUCSmanager client.ThealternateUCSmanagermustbeaddedtothebackupsystemasaclient beforeitcanbeusedasarestoretarget.

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Thebackupcontainsallsupportedserviceprofiles,templates,pools,andpolicies presentontheUCSatthetimethebackupran.Notethattherestoreoverwrites anyexistingobjectsonthealternateUCSthatarepresentinthebackup.Toview itemscontainedinthebackup,seeToviewthecontentsofaUCSserviceprofile backuponpage 624.Ifyoudonotwishtorestoreallitems,useoneofthe followingprocedures:

TorestoreitemsfromaUCSserviceprofilebackuptotheoriginalUCS
manageronpage 629

TorestoreitemsfromaUCSserviceprofilebackuptoanalternateUCS
manageronpage 630. Important!Anyactiveserviceprofilesthatarerestoredaretakendownbythe restoreprocessandmustberestartedaftertherestorecompletes. 1 AddthealternateUCSmanagertothebackupsystemifithasnotalreadybeen addedasaclient.SeeToaddtheCiscoUCSmanagertothesystemonpage 619 fordetails. IntheleftNavigationpane,expandtheoriginalCiscoUCSclientbyclickingthe arrowtoitsleft. SelecttheUCSServiceProfileicon,thenclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectFiles/Items). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle.ThebackuptorestoredisplaysintheType column. 6 IntheRestorefromBackupofClientpane,clickShowAdvancedExecution OptionsatthebottomleftandselectthealternateUCSmanagerfromtheClient ToWhichToRestorelist. ClickRestore. Toconfirmyouunderstandthatactiveprofileswillbetakendown,clickYesto continue. TheRestoreStatuspageindicateswhethertherestorehasbeenqueued successfully.ClickOkaytoclose. 9 Tomonitortherestorejob,selectSettings>SystemMonitoring>Jobs. Therestorejobdisplaysinthegrid.Inasuccessfulrestore,thestatuschangesfrom QueuedtoActivetoSuccessful.

2 3 4 5

7 8

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10 Oncetherestorecompletes,gotothealternateUCSandusetheUCSmanagerto restartanyserviceprofilesthathavebeenrestored. TorestoreitemsfromaUCSserviceprofilebackuptotheoriginalUCSmanager Usethisproceduretorestoreselectedserviceprofiles,templates,pools,and policiestotheoriginalUCSmanager.Notethatserviceprofilesareoften associatedwithdependenttemplatesandpolicies.Besuretorestoreall dependentitemsasneeded. Important!AnyitemrestoredoverwritestheoriginalifitisstillpresentontheUCS. Anyactiveserviceprofilesthatarerestoredaretakendownbytherestoreprocess andmustberestartedaftertherestorecompletes. 1 2 3 4 IntheleftNavigationpane,expandtheoriginalCiscoUCSclientbyclickingthe arrowtoitsleft. SelecttheUCSServiceProfileicon,thenclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectFiles/Items). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle.ThebackuptorestoredisplaysintheType column. 5 OntheRestorefromBackupofClientpage,dooneofthefollowing:

BrowsetheFileSelectionListfordesireditems.Checktheboxtotheleftof
eachitemyouwishtorestore.Toremoveallselections,clicktouncheckthebox totheleftofthetopleveldirectory(.). ClickShowAdvancedFileSelectiontoselectentirefolders. ClickRestore. Toconfirmyouunderstandthatactiveprofileswillbetakendownandthat dependencieswillnotautomaticallyberestored,clickYestocontinue. TheRestoreStatuspageindicateswhethertherestorehasbeenqueued successfully.ClickOkaytoclose. 8 Tomonitortherestorejob,selectSettings>SystemMonitoring>Jobs. Therestorejobdisplaysinthegrid.Inasuccessfulrestore,statuschangesfrom QueuedtoActivetoSuccessful. 9 Oncetherestorecompletes,usetheUCSmanagertorestartanyserviceprofiles thathavebeenrestored.
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TorestoreitemsfromaUCSserviceprofilebackuptoanalternateUCSmanager Usethisproceduretorestoreselectedserviceprofiles,templates,pools,and policiestoanalternateUCSmanager.Notethatserviceprofilesareoften associatedwithdependenttemplatesandpolicies.Besuretorestoreall dependentitemsasneeded. Important!Anyitemrestoredoverwritestheoriginalifitispresentonthe alternateUCS.Anyactiveserviceprofilesthatarerestoredaretakendownbythe restoreprocessandmustberestartedaftertherestorecompletes. 1 AddthealternateUCSmanagertothebackupsystemifithasnotalreadybeen addedasaclient.SeeToaddtheCiscoUCSmanagertothesystemonpage 619 fordetails. IntheleftNavigationpane,expandtheoriginalCiscoUCSclientbyclickingthe arrowtoitsleft. SelecttheUCSServiceProfileicon,thenclickRestore. SelectaRecoveryPointDayfromwhichthebackupwillberestoredbyclickingon thecalendar.Availabledaysdisplayinbold. SelectarestoretimeandclickNext(SelectFiles/Items). SelectfromavailabletimesintheRecoveryPointTimestableorbyclickinga wedgeoftimeonthe24hourcircle.ThebackuptorestoredisplaysintheType column. 6 OntheRestorefromBackupofClientpage,dooneofthefollowing:

2 3 4 5

BrowsetheFileSelectionListfordesireditems.Checktheboxtotheleftof
eachitemyouwishtorestore.Toremoveallselections,clicktouncheckthebox totheleftofthetopleveldirectory(.). ClickShowAdvancedFileSelectiontoselectentirefolders. ClickShowAdvancedExecutionOptionsatthebottomleftandselectthe alternateUCSmanagerfromtheClientToWhichToRestorelist. ClickRestore. Toconfirmyouunderstandthatactiveprofileswillbetakendownandthat dependencieswillnotautomaticallyberestored,clickYestocontinue. TheRestoreStatuspageindicateswhethertherestorehasbeenqueued successfully.ClickOkaytoclose. 10 Tomonitortherestorejob,selectSettings>SystemMonitoring>Jobs. Therestorejobdisplaysinthegrid.Inasuccessfulrestore,thestatuschangesfrom QueuedtoActivetoSuccessful.
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11 Oncetherestorecompletes,gotothealternateUCSandusetheUCSmanagerto restartanyserviceprofilesthathavebeenrestored. TorestoreaUCSserviceprofilebackupfromthereplicationtarget 1 AddtheUCSmanagertothereplicationtargetsystemasaclient.SeeToaddthe CiscoUCSmanagertothesystemonpage 619fordetails.YouwillusethisUCS managerclientastherestoretarget. LogintothereplicationtargetandswitchtoreplicationviewbyselectingtheGear iconatthebottomoftheNavigationpane,checkingShowReplicationview,and clickingConfirm. Proceedtooneofthefollowingtorestorefromthereplicatedbackup:

TorestoretheentireUCSserviceprofilebackuptoanalternateUCSmanager
onpage 627 TorestoreitemsfromaUCSserviceprofilebackuptoanalternateUCS manageronpage 630

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Chapter20 AIXprotection
ThischapterdescribesadditionalconsiderationsandproceduresspecifictoAIX clients.Seethefollowingtopicsfordetails:

AIXagentversionsonpage 633 AIXagentrestrictionsonpage 634 InstallingprotectionsoftwareforAIXonpage 634 AIXclientbackupandrestoreonpage 635 UninstallingprotectionsoftwareonAIXclientonpage 635

AIXagentversions
TheprotectionsoftwareforAIXclientsallowsyoutobackup,verify,andrestore AIXserverdata.BeforeinstallinganAIXagent,makesureyourAIXsystemisusing asupportedoperatingsystemversion. BelowisatablelistingtheavailableprotectionsoftwareversionforAIX,whichcan bedownloadedfromtheUnitrendsCustomerCareCenterat: http://www.unitrends.com/support/customercarecenter/latestagent releases.html

Operating system

Client installation information Agent Client version 4.1.0

pSeries/AIX 4.x

rs41_cnt

633

Operating system

Client installation information Agent Client version 4.2.1 4.2.1 4.2.1

pSeries/AIX 5.x pSeries/AIX 6.x pSeries/AIX 7.x

aix5_cnt aix5_cnt aix5_cnt

AIXagentrestrictions
Encryptedfilesystemsarenotsupported.

InstallingprotectionsoftwareforAIX
LogintotheAIXserver(s)asroot. EditboththehostsfileontheAIXserver(s)andthesystemtoaddthenameand IPaddressofthesystemintothehostsfileontheAIXserver(s),andtoaddthe nameandIPaddressoftheAIXserver(s)intothehostsfileonthesystem. DownloadtheAIXclientfromtheappropriatelocation(seechartabove)intothe /tmpfolderontheAIXclient.Executethefollowingcommandstobeginthe installationoftheAIXclient:
chmod 755 /tmp/aix5_cnt /tmp/aix5_cnt

Theinstallationwilltakeyouthroughthestepsnecessarytoinstallthepackage. Youwillbeaskedtospecifythedirectorylocationwherethesoftwarewillbe installed.Ifthisisareinstall,youwillbeaskedifyouwishtooverwritecertainfiles. Typetheinterruptcharacterorpressreturntocontinue.Thefileswillbemoved totheirpermanentlocation. Whentheconfigurationprocessfinishes,youwillbepromptedtoreboottheAIX servertocompletetheinstallation. ToregisteranAIXclient 1

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Logintotheadministratorinterface.

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2 3 4

SelectSettings>Clients,Networking,andNotifications>Clients. ClickAddClient. EnterthenameoftheclientintheClient/Servernamefield.Ensurethename matcheswhatisshownbyhostnameontheclient.Thisisrequiredforbaremetal restorestofunctionproperly. ClickConfirm.

AIXclientbackupandrestore
TheAIXclientsupportsfilelevelbackupsandrestores.Toperformfilelevel backupsandrestores,usetheadministratorinterface.Foradditionalinformation, usethecontextsensitiveHelpintheadministratorinterface:About>Help. Arebootisrequiredafterarestorewhichrestoressystemfiles.

UninstallingprotectionsoftwareonAIXclient
TouninstalltheprotectionsoftwarefromanAIXsystem,runthefollowing command:
/usr/bp/uninstall

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Chapter21 HPUXprotection
ThischapterdescribesadditionalconsiderationsandproceduresspecifictoHPUX clients.Seethefollowingtopicsfordetails:

HPUXagentversionsonpage 637 InstallingprotectionsoftwareonanHPUXclientonpage 638 InstallationoftheHPUNIXagentonpage 638 UninstallingHPUNIXclientprotectionsoftwareonpage 639

HPUXagentversions
TheprotectionsoftwareforHPUXallowsyoutobackup,verify,andrestoreHPUX serverdata.BeforeinstallingaHPUXclient,makesureyourHPUXsystemisusing asupportedoperatingsystemversion. Themostrecentprotectionsoftwarereleasescanbedownloadedat http://www.unitrends.com/support/customercarecenter/latestagent releases.html BelowisatablelistingtheavailablesystemagentsforHPUX.

Operating system

Agent installation information Agent Client version 1.7.1h 1.7.1h

HP-UX 9.x HP-UX 10.x

hp89_cnt hp89_cnt

637

InstallingprotectionsoftwareonanHPUXclient
ForHPUXinstallation,accessisneededtotheHPUXclient(s)onthesame networkasthebackupsystem.Logintotheclientmachineasrootanddownload therequiredsoftwarefromthelocationabove. Beforestartingtheinstallationprocess,makesurethatyouhavethesystemname inthelocalhosttableortheTCP/IPsystemsetuptouseaDNSwiththebackup systemknowntoit.Havetheclientserverinthehosttableonthesystemifnot usingDNS.

InstallationoftheHPUNIXagent
Copytheappropriateclientdistributionfiletothe/tmpdirectoryfromwherethe usercantransferittotheclient.Itisrecommendedtoputthefileintothe/tmp directoryontheclientmachine.Oncethefileisontheclientmachine,runthe followingcommandtobegintheinstallation:
/tmp/hp89_cnt

Theinstallationwilltakeyouthroughthestepsnecessarytoinstallthe distribution.Basically,itwillaskfordirectorylocationstoplacethefilesand licensequestions. Whiletryingtoexecutetheselfextractingexecutable,ifamessageisseen indicatingitcannotexecutetheprogramthenyouneedtomaketheprogram executable.Dothisbyrunningthefileoncommand:

chmod 711 /tmp/hp89_cnt

Afteragreeingwiththelicenseterms,specifythedirectorylocationwherethe softwarewillbeinstalled.Ifthisisareinstall,youwillbeaskedifyouwishto overwritecertainfiles.Typetheinterruptcharacterorpressreturntocontinue. Oncethefileshavebeenmovedtotheirpermanentlocation,youwillbegivena chancetoreviewthereleasenotes. Pleaseusetheadministratorinterfacetoregistertheclient. ToregisteranHPUNIXclient 1 2 3 4

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Logintotheadministratorinterface. SelectSettings>Clients,Networking,andNotifications>Clients. ClickAddClient. EnterthenameoftheclientintheClient/Servernamefield.

Chapter 21

ClickConfirm.

UninstallingHPUNIXclientprotectionsoftware
TouninstalltheprotectionsoftwarefromanHPUXsystem,runthefollowing command:
/usr/bp/uninstall

HP-UX protection

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Chapter22 iSeriesprotection
SystemsoftwarefortheiSeriesisaproductdesignedtoaidintherecoveryoflost orcorruptedfilesonthisplatform.Thisapplicationcanbeusedtobackupmany typesoflibrariesandobjects,includingsecurityandconfigurationfiles,user programsandtheIntegratedFileSystem(IFS).Thischapterdescribesadditional considerationsandproceduresspecifictoiSeriesclients.Seethefollowingtopics fordetails:

GettingstartedwithiSeriesprotectiononpage 641 iSeriesmasterbackupandrestoreconsiderationsonpage 643 iSeriesbackupoperationonpage 644 TheiSeriesbackupmenuonpage 645 iSeriesprofileonpage 646 iSeriesbackupnowoptiononpage 646 ScheduleaniSeriesbackuponpage 647 iSeriesrestoreoperationonpage 647 iSeriesdisasterrecoveryonpage 648 iSerieslogfilesonpage 648

GettingstartedwithiSeriesprotection
ProtectionfortheiSeriesplatformisagentless.Thismeansthatinstallationof protectionsoftwareisnotrequired.Allbackupsareplacedonthedefaultdisk deviceonthesystem.AdefaultdiskdevicemustbesetbeforeinitiatinganiSeries backup.TheiSeriessoftwareusestheFTPprotocolinordertobackupfilesfrom theiSeriestothesystem.Therefore,theFTPServermustbeconfiguredand runningontheiSeries. PerformanceofiSeriesprotectionisinfluencedheavilybythefollowing:
641

CommercialProcessingWorkload(CPW)oftheiSeriesserver(s) Amountoflibrarydata AmountofIntegratedFileSystem(IFS)data Availablenetworkbandwidth ForrecommendationsofperformanceenhancementsfortheiSeriesFTPserver, accessthefollowinglink: http://publib.boulder.ibm.com/infocenter/iseries/v7r1m0/index.jsp?topic=/rzaiq /rzaiqsubsystem.htm AfterconfiguringiSeriesbackups,theiSeriesservername(s)canbeseeninthe Clientsscreenontheadministratorinterface.Youcannotmodifyanyclient attributesusingthisinterface,includingenablingsynchronizationand/or encryption.AllclientsettingsareappliedwhilecreatingtheiSeriesbackupprofile (describedlaterinthischapter). iSeriesOSversionssupportedareV5R3,V5R4,V6R1,andV7R1.

Spacerequirementsandmaximumfilesizeforsuccessful backup
TheremustbeadequatediskspaceavailableonyouriSeriesclientforabackupto completesuccessfully.Whenthebackupruns,itbacksupthelibraryfilesystem usingonethreadandtheintegratedfilesystem(IFS)usingasecondthread. Normally,thesethreadsruninparallelforincreasedperformance.Foreachthread aSAVFfileiscreatedinQTEMP,whichconsumesdiskspace.Youmusthave enoughdiskspaceavailabletocreatetheseSAVFfilesorthebackupfails. Ataminimum,thefollowingamountofspacemustbeavailableforparallel processing: Sizeofthelargestlibrary+sizeofthelargestIFSfile Ifyoudonothaveenoughspaceforparallelprocessing,youcanuseserial processing.Forserialprocessingyouneedspaceequaltothesizeofthelargest libraryorequaltothesizeofthelargestIFSfile,whicheverisgreater.SeeTo modifymaximumfilesizeandprocessingmodebelowfordetailsonswitchingto serialprocessing. IfanyIFSfileexceeds500MB,thatfileisbackedupindividuallyandwillnotbepart ofadirectoryarchive.Ifyouwouldliketopreventthis,youcanincreasethe MaxBlockSizesettingsothatlargerdirectoryarchivescanbecreated.Increasethe MaxBlockSizesettingtoaccommodatethelargestIFSdirectoryasdescribed below.
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Tomodifymaximumfilesizeandprocessingmode 1 2 3 4 FromtheUnitrendsbackupsystem,selectSettings>System,Updates,and Licensing>GeneralConfiguration[Advanced]. SelecttheiSeriesAgentfolder. Tomodifytheprocessingmode,clickThreadingtochangethissetting.Setto1for parallelor0forserial,thenclickConfirmtosave. Tomodifythemaximumfilesize,ClickMaxBlockSizeandenterthedesiredsizein bytes.ClickConfirmtosave.

Toavoidbackingupfilesindividually,setthisvaluetoaccommodatethelargest
IFSdirectory.

TouseanunlimitedMaxBlockSize,setthisvalueto1. Tobackupallfilesindividually,setthisvalueto0.
5 ClickClosetoexit.

iSeriesmasterbackupandrestoreconsiderations
Therearecertainoperationalconsiderationsthatmustbetakenintoaccount whenperformingamasterbackupandsubsequentmasterrestore. Tobegin,systemsoftwarecannotbackupalliSeriesdata,suchaslicensedinternal codeandcertainsystemlibraries.Therefore,theiSeriessoftwareisnotintended toperformasabaremetalproductandcannotrecoverasystemtoitsoriginal stateintheeventofhardwareorsoftwarefailure.Toenabledisasterrecovery,it isrecommendedthataGOSAVEoption21oroption22systembackupisalso performedperiodicallye.g.monthlyasasupplementalsystembackuptoensure currentcriticalfilesareavailable.FormoreinformationonGOSAVEcommand optionsaccessIBMsInfocentersiteat: http://publib.boulder.ibm.com/infocenter/iseries/v7r1m0/index.jsp?topic=/rzar m/rzaiurzaiu209.htm TheiSeriessoftwareinvokesthesavewhileactiveoptionwhenperforming backupoperations.Theseoperationsrequireabrieflockinordertoreachastable checkpoint.Anobjectwithaprolongedconflictinglockmaynotbeabletoreach avalidcheckpoint.Whenalibrarycontainsanobjectthatfailstoreacha checkpointthedefaultbehavioristoskiptheentirelibrary.Thisbehaviormaybe changedtobackuptheremainderofthelibraryandskiponlytheobjectsthat failedtoreachacheckpoint.InthiscaseitisloggedthatNfileswerenotsavedbut thenamesofspecificfilesskippedcannotbedetermined.Thisbehaviorcanbe changedbyselectingSettings>System,Updates,andLicensing>General
iSeries protection

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Configuration>DebuggingandchangingtheiSeriesprecheckfieldfrom1 (default)to0.Ifanobjectisconsistentlyskippedinthismanneritmaybea protectedsystemobject.Inthiscaseitcanonlybebackedupinarestrictedstate. BesuretocarefullyconfigureyouriSeriesexcludelisttoproperlyidentifythe operatingsystemfilesthatareactiveandthereforeshouldnotbeincludedinthe masterorincrementalbackup.ActiveiSeriesfileswhichcannotreachasuitable checkpointwillbeexcludedfromthebackup. Thebackupandrestoreoperationsmustrunwithoutconflictorinterruption. Thereshouldbenootheractivejobsrunningduringexecutionofabackupor restorejob.UsetheWRKACTJOBcommandtomonitorallactivejobsonthe iSeries. WithUnitrendsversion7.1andlater,iSeriesbackupscanberestoredtothe originalserverortoanalternateiSeriesserver.ForearlierUnitrendsversions,only restorestotheoriginaliSeriesserveraresupported. Thefollowingsecurityguidelinesshouldbeadheredtopriortoexecutingamaster backuporrestore. Theuserperformingthemasterbackuporrestoreshould,ataminimum,have *SECADMprivilegesaddedtotheirprofile. Filestoberestoredmusthavereadwriteattributes.Thisisaccomplishedonthe OS400operatingsystembygrantingobjectauthoritytotheuserperformingthe restorecommand.Followingisanexampleofmodifyingsecurityprivilegesinthe QGPLandQUSRSYSlibrariesforuserQSECOFR:
GRTOBJAUT OBJ(QGPL/*ALL) OBJTYPE(*ALL) USER(QSECOFR) AUT(*ALL) GRTOBJAUT OBJ(QUSRSYS/*ALL) OBJTYPE(*ALL) USER(QSECOFR) AUT(*ALL)

FinallyitIsimportanttounderstandthatiSeriesbackupsarenotencryptedonthe systemandbackupsarecompressedposttransmission.

iSeriesbackupoperation
Therecanonlybeonebackupoperationrunningatanygiventime.Therefore, beforeinitiatingabackup,eithermanuallyorfromwithinaschedule,checkto ensurethattherearenoactivebackuporrestorejobsrunning.Beforeworking withtheiSeriesbackupfeature,makesureadefaultD2Ddeviceissetusing Settings>StorageandRetention>BackupDevicesinthebackupsystem. TherearetwopseudoobjectsintheiSeriesbackup:

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/SecurityDatacontainsthesavefilefromtheSAVSECDTAcommand.Itis implicitlyincludedonbackupandrestoreoperationsandmustbeexplicitly excludedifyoudonotwanttobackituporrestoreit.Unlessexcluded,itwill alwaysbethefirstobjectinthebackupfile.Ifitisrestored(whichisviathe RSTUSRPRFcommand)thenaRSTAUTcommandwillbeexecutedafter everythingelseisrestored. /SystemConfigurationcontainsthesavefilefromtheSAVCFGcommand.Itis implicitlyincludedonbackupandrestoreoperationsandmustbeexplicitly excludedifyoudonotwanttobackituporrestoreit.Unlessexcluded,itwill appearbeforeanyotherobjects,except/SecurityData,inthebackupfile.Itis restoredusingtheRSTCFGcommand. AccesstheiSeriesbackupmenubyclickingiSeriesfromwithinthesystem interface. Wildcardcharactersaresupportedinthefollowingscenarios:

BackupIncludeList:ObjectName BackupExcludeList:PathName BackupExcludeList:ObjectName

Wildcardsarenotsupportedinthefollowingscenarios:

BackupIncludeList:PathName Anyrestore
Supportedwildcardsinclude: *:Zeroormorecharacters ?:Exactlyonecharacter [abc]:Exactlyonecharacterfromlist [ac]:Exactlyonecharacterfromrange [!abc]:Exactlyonecharacternotfromlist [!ac]:Exactly

TheiSeriesbackupmenu
UsingtheiSeriesbackupmenuyouareabletocreateprofiles,initiatean immediatebackup,schedulebackups,andperformrestoreoperations.

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iSeriesprofile
Limitation:Ifauserchangescredentialsonaparticularserverwhileperforming anondemandbackup,theoriginalprofileforthatserverbecomesinvalidandwill thereforeneedtoberecreated.Failuretorecreatetheprofileinthiscasewillcause operationfailure. SelectCreateProfiletoentertheManageProfilesmenu.Tocreateormanagea profile,theiSeriessystemyouwishtobackupmustalreadybeconfiguredonyour networkandaccessibleviaDNSorbeenteredintothesystemshostsfile. WhenenteringtheManageProfilesmenu,inputthenameoftheiSeriesclient beingbackedup.Apromptforausernameandpasswordisdisplayed.Thesystem teststheconnectiontotheiSeriessystembeforecontinuing. Oncetheconnectionisverified,youareaskedifyouwouldliketosyncthebackup toaDataProtectionVault.IfreplicatingyouriSeriesbackups,answeryes, otherwise,no. Youwillbeofferedtwooptionsforbackup,aSaturdaymaster,dailyincremental oradailyselective.Selectthebackupyouwishtouseintheprofileyouare creating. Afterselectingyourbackuptype,youwillneedtoprovidealistoftheobjectsto exclude(master/incremental/selective)fromorinclude(selective)inyourbackup. Specifythecompletepathnameforeachobjectandenteronlyoneobjectperline. Notethatobjectnamesarecasesensitiveandshouldbeenteredexactlyasthey appearontheiSeries. Whenyouhavecompletedyourexcludeorincludelist,typeqtoproceed. Afterenteringyourexcludeorincludelist,youwillbegiventheoptiontousethe profileyouarecreatingasthedefaultiSeriesprofileforOnDemandbackupsfrom theadministratorinterface.

iSeriesbackupnowoption
Tolaunchanimmediatebackup,select1TimeBackup.Thiswillpresentyouwith theoptiontoselectapreexistingprofileorcreateatemporaryprofiletoexecute. IfyouchoosenottouseapreexistingprofileyoumayreferencetheiSeriesProfile sectiontoaidyouincreatingyourtemporaryprofile.Youmaynowinitiateyour backup.

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MultiplebackupscanbeinitiatedbychangingtheThreadingoptionfromthe iSeriesAgentmenuintheadministratorinterfacewithSettings>System, Updates,andLicensing>GeneralConfiguration>iSeriesAgent.

ScheduleaniSeriesbackup
ToscheduleaniSeriesbackup,selectSchedule.Fromthismenuyouwillbeableto selectaprofiletouseforyourbackupandcreateaschedule,removeiSeries schedulesandviewalistofscheduledbackups.Youcanhavemultiplescheduled backups. Onceyouhaveselectedaprofileforyourschedule,youwillseeclientandbackup typeinformation.Confirmthatthisinformationisaccuratebeforecreatingyour schedule.Createyourschedulebyprovidingthehourofthedayyouwishthe backuptorun. YoucanviewalistofyourschedulesbyselectingtheViewListofScheduled Backupsoption.

iSeriesrestoreoperation
UsetheproceduresinthissectiontorestoreaniSeriesbackup.WithUnitrends version7.1andlater,youcanrestoretotheoriginalserverortoanalternate iSeriesserver.ForearlierUnitrendsversions,onlyrestorestotheoriginaliSeries serveraresupported. TorestoredatatoaniSeriessystem,selectRestore.ThislaunchestheRestore menufromwhichyouselecttheiSeriessystemtowhichyouwillberestoringdata. Afterselectingtheservertowhichyouwillberestoringdata,youwillhavethe optionofdoingafullorselectiverestore. Ifyouchoosetoperformafullrestore,youwillbegiventheoptiontoenteralist offilesyouwishtoexcludefromyourrestore.Pleasespecifythefullpathofthe filenameyouwanttoexcludewithoneentryperline.Whenyourlistiscomplete, typeqtoendyourlistandlaunchyourrestore. Ifyouchoosetoperformaselectiverestore,youwillbegiventheoptiontoenter alistoffilesyouwishtoincludeinyourrestore.Pleasespecifythefullpathofthe filenameyouwanttoincludewithoneentryperline.Youmayoptionallyrestore

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LibrariesandIFSobjectstoanalternatelocation.Pleasespecifythefullpathofthe destinationorleaveblanktorestoretotheoriginallocation.Whenyourlistis complete,typeqtoendyourlistandlaunchyourrestore. Therecanonlybeonerestoreoperationrunningatanygiventime.Therefore, beforeinitiatingarestore,checktoensurethattherearenoactivebackupor restorejobsrunning.

iSeriesdisasterrecovery
TorecovertheiSeriesfromacatastrophicstate,youmustfirstrestoretheOSand LicensedInternalCodefromyoursupplementalsystembackup.Afterthis,you mayperformarestoreofthemasterbackuptoobtaindata.However,thebare metalrestoresolutionisnotavailableforthisplatform.

iSerieslogfiles
Logfilesarestoredonthesystemforeachbackupandrestoreoperation.Theyare locatedinthe/usr/bp/logs.dirdirectory.Logsarerecycledforeachoperation. Thereforeiflogsaretobesavedforfutureusetheymustberenamedtoadifferent filename.Thefollowingnamingconventionsareusedforthevariousoperations: iSeries_backupXXXX.logisthelogforabackupoperation. iSeries_restoreXXXXX.logisthelogforarestoreoperation. iSeries_sched_XXXX.logiscreatedwhenascheduleissaved. iSeries_configXXXX.logiswrittenwhenaprofileiscreated. TheiSerieslogginglevelcanbeconfiguredunderthedebuggingsectionofthe Settingsfile.TheSettingsfilecanbeaccessedinthebackupsystembyselecting Settings>System,Updates,andLicensing>GeneralConfiguration. Logfilescanbemovedfromthesystemusingathirdpartyproductsuchas WinSCP.

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Chapter23 Linuxprotection
ThischapterdescribesadditionalconsiderationsandproceduresspecifictoLinux clients.Seethefollowingtopicsfordetails: Linuxagentversionsonpage 649 InstallingLinuxprotectionsoftwareonpage 651 DownloadingtheLinuxagentinstallationfileonpage 651 Filelevelbackupandrestoreonpage 652 Baremetalbackupanddisasterrecoveryonpage 653 UninstallingLinuxprotectionsoftwareonpage 653

Linuxagentversions
TheprotectionsoftwareforLinuxallowsyoutobackup,verify,andrestoreLinux serverdata.EnsuretheversionoftheLinuxoperatingsystemissupportedbefore beginninginstallation.Belowisatablelistingtheavailableprotectionsoftware versionsforLinuxthatcanbedownloadedfromtheUnitrendsCustomerCare Centerat: http://www.unitrends.com/support/customercarecenter/latestagent releases.html. Additionallibrariesmustbeinstalledon64bitsystems.Forinformation,seeKB 821andKB275.

Operating system

Client installation information Agent Client version 7.2.0

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CentOS 5.x x86-64

lnx32_cnt

Operating system

Client installation information Agent Client version 7.2.0 7.2.0

CentOS 6.3 x86-64 Debian Note: hot bare metal not supported. Linux/GNU x86-32 RHEL 5.x x86-64 RHEL 6.2 x86-64 SUSE Linux 10 x86-64 Ubuntu 11 Ubuntu 12.04 Ubuntu 13.04 Note: hot bare metal not supported.

lnx32_cnt lnx32_cnt

lnx32_cnt lnx32_cnt lnx32_cnt lnx32_cnt lnx32_cnt lnx32_cnt lnx32_cnt

7.2.0 7.2.0 7.2.0 7.2.0 7.2.0 7.2.0 7.2.0

Note:Certainsharedlibrariesareneededforsuccessfulinstallationofthe protectionsoftwareforLinux.Duringtheinstallation,ifyouseeamessage indicatingthatyouneedtoinstallanadditionalpackageforasharedlibrary,the nameofthepackageisusuallythebasenameofthelibraryitself,minusthe .so.# attheend.Forexample,ifinstructedtoinstallthepackagefor libXmu.so.6 thenameofthepackageismostlikely libXmu

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Theprotectionsoftwareisprovidedasa32bitprogram.Besuretoinstallthe32 bitversionofanyneededlibrarieswhenaddinglibrariestoa64bitdistribution. Forexample,onUbuntuversion11.04andnewer,the32bitlib6clibraryisa prerequisitetoinstallingtheagent.Formoreinformation,seeKB821andKB275.

InstallingLinuxprotectionsoftware
Themostrecentprotectionsoftwarereleasescanalsobefoundin http://www.unitrends.com/support/customercarecenter/latestagent releases.html. Beawarethatfirewallservicescaninterferewiththeinstallationandoperationof protectionsoftware.PleasereviewthePortssectiontoreviewtheportsusedby theprotectionsoftwareduringthebackupprocess.Ifafirewallisconfigured,be suretoanswerthefirewallquestionduringinstallationcorrectly.

DownloadingtheLinuxagentinstallationfile
TheLinuxclientcanalsobeinstalledbydownloadingtheinstallationfilefromthe Unitrendsftpsite.Followtheinstructionsbelowtocompletetheinstallation. FromtheLinuxclient,downloadtheappropriateinstallationfilefromthe UnitrendsCustomerCareCenter,referringtothetableintheIntroductionsection ofthischapter. Oncedownloaded,addexecutepermissionstothefilebyissuingthefollowing command:
chmod +x lnx32_cnt

Begintheinstallationbyexecutingthefile:
./lnx32_cnt

AttheBareMetalPlussplash,youaregivenanotheropportunitytodiscontinue theinstallation.Tocontinue,enteryandpressenter. Note:ThismenumakesreferencetotheUNIXClientastheinstallation methodologyisthesameforLinux,MacOSandUNIX. Youwillbegiventheopportunitytoenterthedirectorywhereyouwouldliketo installthesoftware.Pressentertoacceptthedefaultinstallationdirectory (/usr/bp)orenterthefullpathtowhereyoupreferthesoftwarebeinstalled.Ifit doesnotexist,youwillbeaskedifyouwishtocreateit,enterytocontinue.

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Therewillbeanoptiontoenteranemailaddressforthecomputersbackup summaries.Typically,backupswillbelaunchedusingschedulesonthesystem. Schedulereportswillbesentfromthesystem.Enternonetodisablereports directlyfromtheLinuxclient. Youwillbeaskedtoenterthehostnameofthesystem.Thisnameshouldbe resolvableusingDNSorthe/etc/hostsfile. Youwillbeaskediftheclientandtheserver(backupsystem)areseparatedbya firewall.Ifusingalow,medium,orhighsecuritysettingonthesystem,entery whenansweringthisquestion.Sayingyeswillforcedatacommunicationbetween thesystemandtheclienttouseport1745. Theclientcannowberegistered. ToregisteraLinuxclient 1 2 3 4 Fromthebackupsystem,selectSettings>Clients,Networking,andNotifications >Clients. ClickAddClient. EnterthenameoftheclientintheClient/Servernamefield. ClickConfirm.

Filelevelbackupandrestore
ForLinuxclients,filelevelbackupswithExtendedAttributesaresupported.For additionalinformationusecontextsensitiveHelpintheadministratorinterface (About>Help)orseetheBackupschapter.

Defaultexclusions
Bydefault,certainLinuxdirectoriesareexcludedfrombackupbythesystem. TheseexclusionsareinadditiontoanyexclusionsyouhaveappliedtotheLinux clientsbackups(asdescribedinAboutEnterpriseselectionlistsonpage 152).If youneedtoincludeanyofthesystemexcludeddirectoriesinyourenvironment, seeKB815. DefaultLinuxdirectoriesexcludedfrombackup:

anynetworkmounts /proc /sys

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/var/tmp /home/*/.gvfs /var/lib/nfs /rpc_pipefs /lib/modules/*/volatile/* /usr/bp/incremental_forever

Baremetalbackupanddisasterrecovery
ForLinuxclients,abaremetalbootCDandmasterbackupsareusedfordisaster recovery.SeeBareMetalforLinuxonpage 729fordetails. Note:ForVMwareclientsrunningLinux,theVMmustbeconfiguredtousethe E1000networkadapteranditsSCSIcontrollermustuseLSIparallellogic.Bare metalrestoreisnotsupportedonLinuxVMsusingtheVMXNET3adapterorwhose SCSIcontrollerusesVMwareparavirtual.

UninstallingLinuxprotectionsoftware
TouninstalltheprotectionsoftwarefromaLinuxsystem,runthefollowing command:
/usr/bp/uninstall

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Chapter24 MacOSXprotection
ThischapterdescribesadditionalconsiderationsandproceduresspecifictoMac OSXclients.Seethefollowingtopicsfordetails:

MACOSXagentversionsonpage 655 MacOSX10.8onpage 656 InstallingMacOSXprotectionsoftwareonpage 656 Additionalprotectionsoftwarenotesonpage 657

MACOSXagentversions
TheprotectionsoftwareforMacOSXallowsyoutobackupMacOSXserverdata. Beforeinstallingtheagent,makesuretheMacOSXisasupportedversion. ThemostrecentUnitrendsMacOSXprotectionsoftwarecanbedownloadedat: http://www.unitrends.com/support/customercarecenter/latestagent releases.html

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Thefollowingtableliststheappropriateprotectionsoftwareassociatedwith particularversionsofMacOSX.
Operating system Client installation information Agent Mac 10.2 Mac 10.3 Mac 10.4 Mac 10.5 Mac 10.6 Mac 10.7 Mac 10.8 mac102_cnt mac102_cnt mac_cnt mac_cnt mac_cnt mac_cnt mac_cnt Client version 6.0.0 6.0.0 6.4.0 6.4.0 6.4.0 6.4.0 6.4.0

Note:Referencetomac_cntreferstobothclientsunlessnoted.

MacOSX10.8
UnitrendsprotectionsolutioniscertifiedforusewithApplesMacOSX10.8 (MountainLion)operatingsystem.UnitrendscertificationforusewithMacOSX 10.8includestheabilitytodoabaremetalrestoreaswellasthebackupand schedulingfeaturesthataresupportedinthebroadbasedUnitrendsfeatureset. Note:MacOSXdoesnotsupportincrementalforeverbackups.

InstallingMacOSXprotectionsoftware
TheMacOSXagentcanbeinstalledorupgradedbydownloadingtheinstallation filefromtheUnitrendsCustomerCaresite.Beforeinstalling,ensurethattheclient isabletotalktothesystemusingthehostfileorDNS.

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Followtheinstructionsbelowtocompletetheinstallation. LogintotheMacclient. FromtheMacclientstemporarydirectory,downloadtheappropriateinstallation file,referringtothetableinthebeginningofthissection. Oncedownloaded,addexecutepermissionstothefilebyissuingthefollowing command:

chmod +x mac_cnt

Begintheinstallationbyexecutingthefile:
./mac_cnt

Note:ThismenumakesreferencetotheUNIXClientastheinstallation methodologyisthesameforLinux,MacOSX,andUNIX. Whenalistofdistributionfilesispresented,pressEntertocontinue. Enterthedirectorypathtoinstallthesoftware,or,pressEntertoacceptthe defaultdirectory(/usr/bp). Enterthehostnameofthesystem. Ifusingalow,mediumorhighsecuritysettingonthesystem,enterywhenasked iftheclientandtheserver(backupsystem)areseparatedbyafirewall.Thisforces datacommunicationbetweenthesystemandtheclienttouseport1745. ToregistertheMacclient 1 2 3 FromthatbackupsystemselectSettings>Clients,Networking,andNotifications >Clients. ClickAddClient. EnterthenameoftheclientinNamefieldandclickConfirm.

Additionalprotectionsoftwarenotes
SupportfortheMacOSXprotectionsoftwareincludesbaremetaldisaster recovery,master,differential,andselectivefilelevelbackups. TheMacOSXSleepModeshouldbedisabledbefore,orconfiguredto accommodate,scheduledbackups.

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TouninstalltheUnitrendsprotectionsoftware,runthefollowingcommandfrom thecommandlineontheMacOSX:
/usr/bp/uninstall

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Chapter25 NovellNetWareprotection
ThischapterdescribesadditionalconsiderationsandproceduresspecifictoNovell NetWareclients.Seethefollowingtopicsfordetails:

NovellNetWareagentversionsonpage 659 UpgradingprotectionsoftwareonaNovellclientonpage 662 UninstallingprotectionsoftwarefromaNovellclientonpage 663 GroupWiseconfigurationduringNovellNetWareagentinstallonpage 663 UsingTSAbasedclienttobackupGroupWiseonpage 664 GroupWisebackupswithoutTSAonNovellclientonpage 664 UsingTSAbasedclienttorestoreGroupWiseonpage 665 OutofplaceGroupWiserestoreusingNetWareagentonpage 665 InplaceGroupWiserestoreusingNetWareagentonpage 666 ConsoleOnerecoveryusingNetWareagentonpage 666 eDirectorybackupandrestoreusingNovellagentonpage 667 SwitchingbetweenTSAandnonTSAbackupsonpage 672 NovellNetWareagentrestrictionsandlimitationsonpage 672

NovellNetWareagentversions
TheprotectionsoftwareforNovellallowsyoutobackup,verify,andrestorea NovellserverusingaUnitrendssystem.Forinformationonschedulingfilelevel backups,seetheBackupschapter.Forinformationonbaremetalprotectionof NovellNetwareclients,seeBareMetalforx86Platformsonpage 739. SupportedNetWareapplicationsinclude:

NetWareVersion5.1SP8(BareMetalOptimizerandeDirectoryarenot
supported)
659

NetWareversion6.0(eDirectoynotsupported) NetWareversion6.5,SP3andSP8 GroupWise6.5 GroupWise7.0 GroupWise8.0 eDirectory8.7.3IR3orlater Note:ToenableSMSTSAbasedbackup,theNovellStorageManagerService (NMS)isrequired Agentversionsaredescribedinthefollowingtable.Downloadtheagentsoftware

from: http://www.unitrends.com/support/customercarecenter/latestagent releases.html

Operating system

Client installation information Agent Client version 5.0.1 5.0.1

NetWare 5.x NetWare 6.x

bp_nov.exe bp_nov.exe

InstallingprotectionsoftwareonaNovellclient
TheNovell4.2.2clientrequirestheNovellStorageManagerService(NMS) package.ThispackageisinstalledbydefaultwithNovell6.5.SP3andabove.Ifa priorversionofNovellisinstalled,thepackagemustbeinstalledseparately. ToinstalltheNetWaresystemagent,mounttheNovellServerontheWindows Novellclientandfollowthestepsbelow: Copythebp_nov.exefiletotheWindowsNovellclient. OntheWindowsNovellclient,runbp_nov.exe.Youwillbeaskedforthe destinationdriveanddirectoryontheNetWareserver. Pleaseenter
<drive_letter>:\TMP\BP
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//where<drive_letter>isthemappeddrive SelectFullInstallation(orUpgrade,ifapplicable). TheNetWareprotectionsoftwareiscopiedtoyourNovellserver.Afterthecopyis completed,gototheNovellserverandrunthefollowingcommandataconsole prompt: ForNetWare5.1:

SYS:\TMP\BP\Install5.ncf SYS:\TMP\BP\bpinstl.nlm

ForNetWare6.0andabove:
SYS:\TMP\BP\Install6.ncf SYS:\TMP\BP\bpinstl.nlm

Ifanupgradeisbeingperformed,thecurrentversionshouldbeunloadedfirst.The programwillcompletetheinstallationontotheNovellserver.Thefollowing informationisneededtoinstalltheprotectionsoftware:

Hostnameofthesystem GroupWisepathforthedomainandpostoffice Adminpassword

ThesystemnameshouldbeinthelocalhosttableortheTCP/IPsystemsetupto useaDNSwiththesystemknowntoit.TheNovellservershouldalsobeinthehost tableonthesystemifnotusingDNS. If,duringtheinstallationprocess,theversionofNovellsupportseDirectory backups,thefollowingquestionwillappear: DoyouwanttoinstalltheeDirectoryBackupBeforeCommand?(PressYorN). Thisrequiresthedsbkutilitytobeinstalled.Ifitisnotpresent,selectNor downloadbeforecontinuing.Formoreinformation,seeeDirectorybackupand restoreusingNovellagentonpage 667. TheinstallationprovidesanoptiontoconfiguretheGroupWisedatabasepaths.If thedatabasebackupswillbemanagedoutsideofsystemagent,thisconfiguration maybeskipped(formoreinformation,seeGroupWiseconfigurationduring NovellNetWareagentinstallonpage 663. Selectdefaultsforotherquestions. ToloadtheprotectionsoftwareontheNovellsever,runthefollowingcommand:
LOAD SYS:\BP\bps.nlm

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DuringtheLOADprocess,SMSTSAsbasedbackupsandrestoreswillbeenabled. AtthistimetheAdminpasswordmustbeprovidedtoenableSMSTSAbased backup.Youwillbegivenanoptiontostorethepasswordinanencryptedstateon theNovellserver.Thisallowsthebpsservicetoautologinwhenthereisareboot oriftheserviceisevermanuallyloaded. Ifthepasswordchanges,youwillbepromptedforthepasswordthenexttimethe bpsserviceloads. Ifyouchoosenottostorethepassword,youwillbepromptedtoenterit wheneverthebpsserviceloads.

UpgradingprotectionsoftwareonaNovellclient
Upgradingtoversion4.2.2oftheNovellclientrequirestheNovellStorage ManagerServices(NMS)package. Toapplytheupgrade,downloadtheupgradefile(bp_nov.exe)fromtheUnitrends CustomerCareCenteronlineat http://www.unitrends.com/support/customercarecenter/latestagent releases.html. Beforeupgradingtorelease4.2.2,stoptheclientapplicationontheNovellserver. Thisisdonebyunloadingbps:
unload bps

Runtheinstallationscript(bp_nov.exe)fromtheNovellclientandfollowthesteps outlined. ForNetWareversions6.0andlater,thefollowingchangemustbemadetothe SYS:\SYSTEM\SMSSTART.NCFflagtoensurethatGroupWiseisbeingprotected:

LOAD TSAFS.NLM /EnableGW=True

ForNetWareVersion5.1,makesuretoloadthetsa500.nlm
LOAD TSA500.NLM

Warning:Ifthisstepisnotperformed,GroupWisewillnotbeprotected! AftersavingtheabovechangetotheSYS:\SYSTEM\SMSSTART.NCFfile,unloadand loadTSAFS:

UNLOAD TSAFS.NLM LOAD TSAFS.NLM /EnableGW=True

St.BernardisnolongerrequiredforbackingupGroupWise.Themaster.inifile shouldbeupdatedtoreflectthesechanges.
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UninstallingprotectionsoftwarefromaNovellclient
TouninstalltheprotectionsoftwarefromaNovellclient: StopanybackupsrunningontheNovellserver. Runthecommand:
sys:\bp\bpinstl uninstall

ThisremovesthefolderonSYS:

GroupWiseconfigurationduringNovellNetWareagent install
TheinstallerprovidesanoptiontoconfigureGroupWisePaths.Theseconfigured pathswouldbeexcludedduringamasterrestoretoavoidcorruptionofthe GroupWisedatabase.ThesepathsshouldbeupdatedwhenevertheGroupWise locationchanges(e.g.afterarestoretoanotherlocation). TheGroupWisedatabaseconsistsofatleastonedomainandonepostoffice.For example,duringtheGroupWisesystemcreationauserhasdefineddomainasSYS: \gwdom\andpostofficeasSYS:\gwpoa\.Themaster.iniwillhavethefollowing:
GW_DB_PATH1=SYS:/gwdom/ GW_DB_PATH2=SYS:/gwpoa/

TomodifyGroupWisepathsinthemaster.inifilemanually,rememberthat GW_DB_PATHvariablesshouldbeinascendingorder,startingfrom GW_DB_PATH1,GW_DB_PATH2,andGW_DB_PATH3. Thepathsshouldbeinfollowingformat: <volumename>:/<directoryname>/<subdirectory1>/

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UsingTSAbasedclienttobackupGroupWise
TSAbasedNovellClientsupportslivebackupsoftheGroupWisedatabase(i.e. withoutstoppingandrestartingGroupWise)forNetWareversions6.0andlater.To ensureaconsistentstate,theunderlyingTSAFS.NLMshouldbeloadedwiththe GroupWiseflagsettoTrue.TosettheGroupWiseenablingflag,editthe SYS:\SYSTEM\SMSSTART.NCFflagtoread:
UNLOAD TSAFS.NLM LOAD TSAFS.NLM /EnableGW=True

TodeterminethestateoftheEnableGWswitch,typethefollowingatthe commandlineprompt:
TSAFS.NLM /EnableGW

GroupWisebackupswithoutTSAonNovellclient
ForNetWare5.1,thefollowingstepsshouldbeperformed: Theautoexec.ncffileinSYS:\SYSTEM\shouldspecifythepathtostartallthe GroupWiseprocesses.Thisfileisnormallycalledgrpwise.ncf. Inthemaster.iniforBP,changethefollowingfields. SettheStart1fieldintheGroupWisesectiontothepathofgrpwise.ncffilefrom theautoexec.ncffile. Note:Slashesmustbeforwardslashes. EnsurethattheUseWithSaintBernardissettoFalse. IntheSaintBernardsection,ensurethattheEnablefieldissettoFalse. Aftermakingthesechanges,reloadbps.nlmsothenewsettingsareapplied. Onthesystemsadministratorinterfacecreateanoptionlistwithaprebackup commandandapostbackupcommand. Prebackupcommand:
SYS:/BP/BPGWCTL.NLM STOP(Note:slashesareforwardslashes.)

Postbackupcommand:
SYS:/BP/BPGWCTL.NLM START(Note:slashesareforwardslashes.)

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UsingTSAbasedclienttorestoreGroupWise
Note:Filelevelbackupstakenwiththe4.xNetWareagentcannotberestoredtoa nonNetWareclient. Themostimportantdetailtorememberaboutrestoreisthatyoushouldnever restoreaGroupWisedatabasebackupoveranexistingliveGroupWisedatabase. Beforestartingtherestore,GroupWiseshouldbestopped:
unload gwmta unload gwpoa unload gwia unload gwinter

OutofplaceGroupWiserestoreusingNetWareagent
TorestoreGroupWiseyoushouldrestorethebackupofyourGroupWisedomain andGroupWisepostofficedirectoriestoaseparatelocation(whenpreparingthe restore,nameatargetdirectoryfortherestoredfilesotherthanthedirectory fromwhichtheywerebackedup).Forexample,iftheGroupWisedatabase originatedinthefollowingdirectories: GroupWisedomaindirectoryisinsys:\gwdomdir GroupWisepostofficedirectoryisinsys:\gwpodir Thenitshouldberestoredtoalternatelocations,suchas: GroupWisedomaindirectoryrestoredtosys:\restore\gwdomdir GroupWisepostofficedirectoryrestoredtosys:\restore\gwpodir WhenrestoringtheGroupWisedirectory,certainpathsshouldnotberestored. RestoringthesepathsmaycausecorruptionoftheentireGroupWisedatabase andtheNovellfilesystem.PathstobeexcludedduringtheGroupWiserestore includethefollowing. Note:yourdirectorypathwillnaturallybedifferentthanthefollowingexample. MessagequeuesatDOMAINlevel
SYS:\gwdomdir\wpcsin\ SYS:\gwdomdir\wpcsout\

Description:Thesedirectoriesholdmessagequeuesatthedomainlevel.
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MessagequeuesatPostOfficelevel
sys:\gwpodir\wpcsin\ sys:\gwpodir\wpcsout\

Description:ThesedirectoriesholdmessagequeuesatthePostofficelevel. MessageTransferAgentLogsfiles
sys:\gwpodir\MSLOCAL\0606MTA.001 sys:\gwpodir\MSLOCAL\0606MTA.002

Description:ThesearelogfilesfoundintheMSLOCALdirectoryatthedomain level. Oncetherestoreiscompleted,updatetheGroupWiseconfigurationfilestopoint tothenewdirectoryandrestartGroupWiseusingthefollowingcommand:

SYS:/system/grpwise.ncf

InplaceGroupWiserestoreusingNetWareagent
RestoringtheGroupWisedatabasetothelocationinwhichtheliveGroupWise databaseisrunningisnotrecommended.Ingeneral,thisshouldonlybedone whenitisnecessarytorebuildtheGroupWisesystem,inwhichcasetheentire databaseisreturnedtotheoldstate.

ConsoleOnerecoveryusingNetWareagent
LostuseremailsarerecoveredusingtheOutofPlacerestoreinconjunctionwith theRestoreAreainConsoleOneandtheFileOpenBackupmenuiteminthe GroupWiseclient.Whenanentireuseraccountisdeleted,OutofPlacerestoreis alsoused,andConsoleOneisutilizedtorestoretheuseraccount. Foradditionalinformation,pleasereviewtheNovelldocumentationlocatedat: http://support.novell.com/docs/Tids/Solutions/10095203.html http://www.novell.com/coolsolutions/tip/11295.html

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eDirectorybackupandrestoreusingNovellagent
NovellDirectoryService(NDS)isagloballyaccessible,hierarchical,anddistributed databaseofobjectsthatrepresentsnetworkresourcessuchasusers,servers, printers,andapplications.Itisstoredasasetofdatabasefilesonaserver. Onceobjectsarecreatedormodified,abackupshouldbedoneoftheeDirectory database.TheprotectionsoftwaredoesthiswiththeuseoftheDSBKutility. DSBKisacommandlineutilitytobackupandrestoreeDirectory.Itallowsthe backupfromtheserverconsolewithoutusercredentials.ItrunsasanNLMonthe NetWareserver,andbacksupdatafromaneDirectorydatabaseonaservertoa specificfile.TheDSBKgeneratedbackupsareservercentricandnottreecentric. ThebackupfileandlogscontaininformationnecessarytorestoreeDirectory. TheNovelleDirectorybackupissupportedforversion8.7.3IR3orlater. Nochangesareneededtothemaster.inifileifonlyeDirectoryisbeingbackedup withthesystemagent. ThestepsbelowarerequiredtobackupeDirectoryonthesystem: Duringtheinstallationprocess,adirectorynamedSYS:\edirbk\iscreatedonthe NetWareservertostoreeDirectorybackandrelatedlogs. TwoNCFfilesnameddsbkinc.cfgandedirbk.ncfareplacedintheSYS:/BPdirectory ontheNetWareserver. Ifrequired,edittheSYS:\BP\dsbkinc.cfgfile.Thisfilehaslistofadditionalfilesto bebackedupalongwitheDirectory. Thesearethefiles,whichbackupadministratorassumes,areimportantwhen restoringtheserverseDirectorydatabase. Theentriesinthefileshouldlistthefullpathofeachfilefollowedby(;).Itshould notcontainspacesorhardreturns. Thedefaultcontentsofthefileareasfollows:
sys:\system\autoexec.ncf;sys:\etc\hosts;

Ifrequired,editthesys:\BP\eDirbk.ncffiletomodifythedefaultpathsforbackup andeDirectorylogs. Bydefault,thebackupiscreatedinSYS:\edirbk\ndsbak.bak.Itcanbemodifiedby alteringthevaluefortheoptionfinsys:\BP\edirbk.ncf. Bydefault,thelogforthebackupprocessiskeptinsys:\edirbk\ndabak.log.Itcan bemodifiedbyalteringthevaluefortheoptionlinsys:\BP\edirbk.ncf.

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Bydefault,therollforwardlogs(RFL)pathforeDirectoryissettoSYS:\edirbk\rfl. ItcanbemodifiedbyalteringvaluefortheoptionrinSYS:\BP\edirbk.ncf.Roll forwardlogsareactivatedafterabackupbutaresetOFFaftereveryRestore. Note:ItisadvisedtokeeptheRFLonaseparatedrive.Thishelpstorecoverincase thereisaharddrivefailure. UseiManagerortheDSREPAIRutilitytodeterminetheserverswhichforma replicaringalongwiththisserver. BackingupeDirectorytoasystemisstraightforward.Aprebackupcommand placedintheOptionsListfortheNetWareServersbackupfromthesystemisused toinitiateabackupoftheNetWareeDirectorydatabase.Thefollowingbackup commandshouldbeenteredinthePreBackupcommandfield:
SYS:/BP/EDIRBK.NCF

ThisPreBackupcommandwillbackupeDirectoryandstoreitinthendsbak.bak fileontheNovellclient.Thesystemwillthenbackupthisnsdbak.bakfileaspart ofthefilelevelbackup.SeeAboutbackupoptionsonpage 159fordetails. Toavoidbackuptimeoutsituations,youmayneedtoincreasethe BeforeCmdWaitTimevalueinthemaster.iniontheNetWareserver.Thisfileis locatedinSYS:\BP.ThedefaultvaluefortheBeforeCmdWaitTimeis60seconds.It isadvisedthatyouincreasethistoatimethatwillallowtheeDirectorybackupto completesuchas6000seconds.Thefilelevelbackupwillproceedwhenthe eDirectorybackupconcludes. Thefollowingisthebackupcommandused:
dsbk backup -f sys:\EDIRBK\ndsbak.bak -l sys:\EDIRBK\ndsbak.log -u sys:\BP\dsbkInc.cfg -b -t -w

where fisthebackupfilenameandpath(mandatoryfield) listhelogfilenameandpath(mandatoryfield) uistheuserincludesfilenameandpath(optionalfield) bistheoptiontoperformafullbackup(optionalfield) tbackupupstreamfiles(optionalfield) woverwritestheexistingbackupfileofthesamename(optionalfield). Note:OnlyfullbackupsofeDirectoryaredonewiththeprotectionsoftware.A backupshouldbedonewheneverchangesaremadetoeDirectoryorGroupWise.

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RestoringtheeDirectoryisamanualprocessthatshouldbedoneontheNovell serverconsolescreenoncethefileshavebeenrestoredfromtheNovellfilelevel backup. OncetherestorehasbeensuccessfullycompletedfromthesystemtotheNovell server,thendsbak.bakfilethatcontainsthebackupwillberestoredbackinthe SYS:\EDIRBKfolder.Next,runtheeDirectoryrestoremanuallyusinganyofthe aboverestorecommandsontheservertogetbackthecontentsofthedatabase. Therestoreprocesshasanumberofoptionsasshowninthetablebelow:

Option and switches

Description

Restore -f file_name

Perform a restore of the database and associated files Backup filename and path (mandatory) Specifies which full backup to restore from. This file must be located on the server being restored. For example, restore -f vol1:/backup/ndsbak.bak will restore from the file vol1:/backup/ndsbak.bak. If the backup was made up of more than one file, all the files in the set must be copied into the same directory on the server.

-l file_name

Log filename and path (mandatory) Specifies the log file to record the results of the restore operation.

-r

Restore DIB set (optional) Specifies that the eDirectory database should be restored.

Warning:ifyouomitthisoption,theeDirectorydatabase itselfwillnotberestored.Theonlyfilesthatwillberestored areotherkindsoffilesyouspecify.

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Option and switches

Description

-d dir_name

Roll-forward log directory (optional) Specifies the directory where the roll-forward logs are located. This must be the entire path and must be on the server being restored. All the roll-forward logs must be in the directory specified and they must have the same filenames as they did at the time of creation. After the database is restored, the changes recorded in these logs are replayed against the database to bring it up to date. If the -d switch is not used, the Backup eMTool does not replay any logs against the database, even if roll-forward logging was turned on at the time of the backup. To determine the first required roll-forward log, open the last backup file being restored in a text editor and read the current_log attribute of the backup tag. The last backup file being restored is either the full backup file specified by the -f option or the last incremental backup file that is to be applied during the restore.

Warning:Whenopeningabackupfile,justviewtheheader makesureyoudonottrytosaveormodifythefile,oritmight becometruncated.Mostapplicationscantsavethebinary datacorrectly.

-u Restore user included files (optional) Restores the user files that were included with the backup of the database. As part of the backup, you can create a text file containing a list of files that you want backed up along with the database, and specify that file as the user includes file. These files will not be available to restore unless they were included in the backup. -a Activate DIB after verifying (optional) Renames the database from RST to NDS after the restore verification completes successfully.

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Option and switches

Description

-o

Open database when finished (optional) Directs the Backup eMTool to open the database when the operation is complete. If the restore verification is successful, it opens the restored database. If the restore verification fails, this option opens the database that was on the machine before the restore was performed.

-n

Do not verify database after restore (optional) Directs the Backup eMTool to restore the database without verifying. The transitive vector of this server will not be compared with the one expected by other servers in the replica rings it participates in. The database is not renamed from RST to NDS unless another option is used to do so.

-v

Override restore (optional) Renames the database from RST to NDS without trying to verify.

Important:This option should not be used unless suggested

by Novell Support. -k Remove lockout on database (optional) Removes the lockout on the NDS database.

Belowareexamplesofrestorecommands:
dsbk restore -f sys:\eDirBk\ndsbak.bak -l sys:\eDirbk\ndsres.log -u -r -o -a -k

ThiscommandrestorestheeDirectorydatabaseaswellasincludedfilesbut withouttherollforwardlogs.
dsbk restore -f sys:\eDirBk\ndsbak.bak -l sys:\eDirbk\ndsrestore.log -d sys:\EdirBk\ nds.rfl -r -o -a k

ThiscommandrestorestheeDirectorydatabaseswellasincludedfiles,butwith therollforwardlogs. Note:Theonlydifferenceintheabovecommandsistheuseofoptiond.

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IfyouwanttousetherollforwardlogsyouwillneedtomakesureitissettoON. TocheckthecurrentstatusoftheRFLlogsrun:
dsbk getconfig

IftheswitchisnotON,setitbyrunningthefollowingcommand:
dsbk setconfig -L -r <path to RFL files>

SwitchingbetweenTSAandnonTSAbackups
IfyouchoosetodisableTSAbackups,youwillneedtosetthevalueofthe TSA_ENABLEflagtoFalseintheTSACONFIGsectionofthesystemagents Master.inifile.ThisfileislocatedinSYS:\BP.SetthevalueoftheTSA_ENABLEflag toTruetoturnitbackon.ThedefaultvaluefortheoptionisTrue.

NovellNetWareagentrestrictionsandlimitations
WhenrestoringNetWareclientbackupsfromanarchive,thebackupmustbe restoredinitsentiretyduringthearchiverestoreprocess.Asinglefileorfolder cannotberestoredusingthearchiverestorefeatureforNetWarebackupstaken withthe4.xversionoftheNetWareagent. Filelevelbackupstakenwiththe4.xversionoftheNetWareagentusingTSAmust berestoredtoaNetWareclient. Novellversion5.1doesnotsupportthefollowingfunctionality:

TSAGroupWisebackups BareMetalOptimizer eDirectorybackups

Novellversion6.0doesnotsupporteDirectorybackups.

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Chapter26 OESonLinuxprotection
ThischapterdescribesadditionalconsiderationsandproceduresspecifictoOES onLinuxclients.Seethefollowingtopicsfordetails:

OESonLinuxagentversionsonpage 673 InstallingOESprotectionsoftwareonpage 674 FinetuningSMSperformanceonpage 675 ChangingrootpasswordonOESagentonpage 676 ProtectionsoftwareforOESwithAppArmoronpage 676 UpgradingOESprotectionsoftwareonpage 677 GroupWiseconfigurationforOESagentinstallonpage 678 UsingTSAbasedclienttorestoreGroupWiseonOESclientonpage 679 OutofplaceGroupWiserestoreonOESagentonpage 679 InplaceGroupWiserestoreonOESagentonpage 680 ConsoleOnerecoveryonOESagentonpage 681 eDirectorybackupandrestoreusingOESagentonpage 681 OESagentrestrictionsandlimitationsonpage 685 UninstallingprotectionsoftwareforOESonpage 685

OESonLinuxagentversions
TheprotectionsoftwareforOpenEnterpriseServer(OES)clientallowsyouto backup,verify,andrestoreOESdata.BeforeinstallingtheOESclient,makesure yourOESsystemconformstotheprerequisites. Themostrecentsystemandprotectionsoftwarereleasescanbedownloaded fromtheUnitrendsCustomerCareCenterat:

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http://www.unitrends.com/support/customercarecenter/latestagent releases.html. BelowisatablelistingtheavailablesystemagentversionforOESonLinux.

Operating system

Client installation information Agent Client version 4.1.2, download from

Novell OES 2 on Linux (32-bit or 64-bit)

oes_cnt

ftp://ftp.unitrends.co m/bp/4.1.2/OES/
oes_cnt 4.1.2, download from

Novell OES 10 on Linux

ftp://ftp.unitrends.co m/bp/4.1.2/OES/
Novell OES 11 on Linux oes_cnt 6.3.0

PrerequisitesforOESAgent:

Unitrendssystemsoftware4.1orhigher SUSELinuxEnterpriseServer(SLES)10SP1(32bitor64bit) OpenEnterpriseServer(OES)2(32bitor64bit),OES,orOES11 NovellStorageManagerService(SMS)installed SupportedApplicationsforOESAgent: GroupWise7.0and8.0 eDirectory8.7.3andhigher

InstallingOESprotectionsoftware
ToinstalltheprotectionsoftwareforOESclient,followthestepsbelow: IfthebackupsystemandOESsystemhavenotbeenconfiguredforDNSwith reverselookup,addtheIPaddressofthesystemtothehostsfileontheOES systemandaddtheIPaddressoftheOESsystemtothehostsfileonthesystem. Wheninstallingona64bitOESsystem,the32bitruntimeenvironmentmustbe enabled(thisisthedefaultconfiguration).

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Placethesystemagentinstallationfile,oes_cnt,ontheOESsystemandgrant executepermissiontothefilebyrunningthefollowingcommand:
chmod +x oes_cnt

Begintheinstallationbyexecutingthefile:
./oes_cnt

Whenthesystemagentscreenisdisplayed,youareaskedifyouwishtocontinue withtheinstallation.Enteryatthispromptandpressentertocontinue. Youwillbegiventheopportunitytoenterthedirectorywhereyouwouldliketo installthesoftware.Pressentertoacceptthedefaultinstallationdirectory (/usr/bp)orenterthefullpathwhereyoupreferthesoftwarebeinstalled. Respondwithaywhenaskedifthedirectorycanbecreated. YoucanenteranemailaddresstoreceivereportsfromtheOESsystem.The defaultresponseforthisparameterisnone. Enterthehostnameofthebackupsystem. Youwillbeaskedifyourserverisbehindafirewall.Thedefaultanswerisno,this meansthatallportsbetweenthebackupsystemandtheOESsystemareopen. TheinstallationwillnowpresentOESspecificquestions: AftertheconnectionismadetotheTSA,entertheusername(root)andpassword asprompted.ThiswillenableSMSTSAbasedbackups. Note:SystemagentbackupandrestorespeedsarelimitedbytheTSAFS performance.TheTSAFSperformanceonanNSSfilesystemissuperiorto performanceonanonNSSfilesystembyasmuchas300%.Formoreinformation onimprovingtheTSAFSperformance,pleaseviewthefollowinglink: FineTuningSMSPerformance

FinetuningSMSperformance
YouwillbeaskedifyouwanttoconfigureeDirectoryBackupasaprebackup command.Ifyourespondyes,pleasenotethepathtotheedirbk.shfile.The defaultpathis/eDirBackup/edirbk.sh.Youwillenterthispathasaprebackup commandwhenconfiguringscheduleoptionsfortheclient.Formoreinformation, pleaseseetheeDirectorybackupandrestoreusingNovellagentonpage 667. Thefollowingquestiondisplays: DoYouWanttoConfigureGroupWise(GW)DatabasePaths?(Pressyorn).
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IfYisselected,enterthecorrectpathsfortheGroupWisedatabase.These configuredpathswillbeexcludedduringamasterrestoretoavoidcorruptionof theGroupWisedatabase.Thesepathsneedtobeupdatedwheneverthe GroupWiselocationchanges(e.g.afterarestoretoanotherlocation). TheTSAbasedOESclientsupportslivebackupsoftheGroupWisedatabase(i.e. withoutstopping,andstartingGroupWise).Toensureaconsistentstate,the underlyingTSAFSshouldbeloadedwiththeGroupWiseflagsettoTrue. TosettheGroupWiseenablingflag,runthefollowingtwocommands:

/opt/novell/sms/bin/smsconfig -u tsafs /opt/novell/sms/bin/smsconfig -l tsafs -tsaMode=Linux --EnableGW

VerifythatTSAhasbeenloadedwiththecorrectoptionsbyrunningthefollowing command:
/opt/novell/sms/bin/smsconfig -t

TosettheGroupWiseenablingflagautomaticallyeachtimethesystemboots,edit thefile/etc/opt/novell/sms/smdrd.conf.Makesurethereisanentrythatreads:
autoload:tsafs -EnableGW

Thedefaultentryforthetsafslineinthefilereadsautoload:tsafs.

ChangingrootpasswordonOESagent
Whentherootpasswordischanged,thesystemagentconfigurationneedstobe updatedtoallowSMSTSAbackups.Todothis,runthecommand:
/usr/bp/bin/bpinstl

Followthepromptsforactiondisplayedonthescreen.

ProtectionsoftwareforOESwithAppArmor
AppArmorisanapplicationsecuritytooldesignedtoprovideasecurityframework forapplicationsrunningontheOESserver.AppArmorprotectstheoperating systemandapplicationsfromexternalorinternalthreatsbyenforcinggood behaviorandpreventingevenunknownapplicationflawsfrombeingexploited. AppArmorsecuritypolicies,calledprofiles,completelydefinewhatsystem resourcesindividualapplicationscanaccess,andwithwhatprivileges. WhenAppArmorisactive,profilesmustbecreatedforthesystemagentbinaries toallowseamlesscommunicationbetweentheOESserverandthesystem.
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Toperformbackupandrestoreactivities,thesystemagentusestwobinaries: /usr/bp/bin/bpclientdbpclientdlistensonstandardport1743.Itcommunicates withthesystemsoftware,oversockets,toreadandwritedatatothesystem. /usr/bp/bin/bkupbkuprunswithrootprivilegesandreadsandwritesdatatothe entiredisk.Thebkupprocessrequiresreadandwriteaccesstotheentiredisk.The bkupapplicationcommunicateslocallywithbpclientdoversockets. AppArmorprofilesforbpclientdandbkupcanbecreatedusingtheYaSTwizard. DetailsoncreatingAppArmorprofilescanbefoundat: NovellAppArmorAdministrationGuide

UpgradingOESprotectionsoftware
Placethesystemagentinstallationfile,oes_cnt,ontheOESsystemandgrant executepermissiontothefilebyrunningthefollowingcommand:
chmod +x oes_cnt

Removetheinstallationextractiondirectory:
rm -rf /tmp/bp

Begintheinstallationbyexecutingthefile:
./oes_cnt

Whenthesystemagentscreenisdisplayed,youareaskedifyouwishtocontinue withtheinstallation,enterYatthispromptandpressentertocontinue. Youwillbegiventheopportunitytoenterthedirectorywhereyouwouldliketo installthesoftware.Pressentertoacceptthedefaultinstallationdirectory (/usr/bp)orenterthefullpathwhereyoupreferthesoftwarebeinstalled. Youwillbeaskedifyouwanttopreservethemaster.inifilewhichcontainsyour currentconfiguration.Respondwithaytokeepyourcurrentconfigurationornfor afreshinstallation. Youwillbeaskedtoprovideanemailaddresstowhichbackupsummarieswillbe sent. Enterthehostnameofthebackupsystem. Youwillbeaskedifyourserverisbehindafirewall.Thedefaultanswerisno,this meansthatallportsbetweenthesystemandtheOESsystemareopen. TheinstallationwillnowpresentOESspecificquestions:

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AftertheconnectionismadetotheTSA,entertheusername(root)andpassword asprompted.ThiswillenableSMSTSAbasedbackups. YouwillbeaskedifyouwanttoconfigureeDirectorybackupasabeforecommand. Ifyourespondyes,pleasenotethepathtotheedirbk.shfile. Thedefaultpathis/eDirBackup/edirbk.sh. Youwillenterthispathasaprebackupcommandwhenconfiguringschedule optionsfortheclient. Thefollowingquestionwillbedisplayed: DoYouWanttoConfigureGroupWise(GW)DatabasePaths?(pressyorn). IfYisselected,enterthecorrectpathsfortheGroupWisedatabase.These configuredpathswillbeexcludedduringamasterrestoretoavoidcorruptionof theGroupWisedatabase.Thesepathsneedtobeupdatedwheneverthe GroupWiselocationchanges(e.g.afterarestoretoanotherlocation).

GroupWiseconfigurationforOESagentinstall
TheOESinstallerprovidesanoptiontoconfigureGroupWisePaths.These configuredpathswillbeexcludedduringamasterrestoretoavoidcorruptionof theGroupWisedatabase.Thesepathsshouldbeupdatedwheneverthe GroupWiselocationchanges. TheGroupWisedatabaseconsistsofatleastonedomainandonepostoffice. Forexample,duringtheGroupWisesystemcreationauserhasdefinedthe domainas/gwdom/,andpostofficeas/gwpoa/.Themaster.iniontheOESsystem willhavethefollowingentries(theremaybemultipleGroupWisedatabasepaths):
GW_DB_PATH1=/gwdom/ GW_DB_PATH2=/gwpoa/

ToupdateGroupWisepathswhenalocationchangesoriftherearenew databases,runthecommand:
/usr/bp/bin/bpinstl

Thiswillwalkthroughtheinstallationprocess.Whenyouareaskedtoconfigure databasepaths,enterthelocationofallGroupWisedatabases. Thepathsshouldbeinfollowingformat: /<mountpoint>/<directoryname>/<subdirectory1>/

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TheTSAbasedOESonLinuxclientsupportslivebackupsoftheGroupWise database(i.e.withoutstoppingandrestartingGroupWise).Toensureaconsistent statetheunderlyingTSAFSmustbeloadedwiththeGroupWiseflagsettoTrue. TosettheGroupWiseenablingflag,runthefollowingtwocommands:

/opt/novell/sms/bin/smsconfig -u tsafs /opt/novell/sms/bin/smsconfig -l tsafs -tsaMode=Linux -EnableGW

Toverifythatthecorrectoptionshavebeenloaded,runthefollowingcommand:
/opt/novell/sms/bin/smsconfig -t

TosettheGroupWiseenablingflagautomaticallyeachtimethesystemboots,edit thefile/etc/opt/novell/sms/smdrd.conf.Makesurethereisanentrythatreads:
autoload:tsafs -EnableGW

Thedefaultentryforthetsafslineinthefilereadsautoload:tsafs.

UsingTSAbasedclienttorestoreGroupWiseonOESclient
FilelevelbackupstakenonanOESonLinuxsystemusingtheTSAbasedbackup agentcanonlyberestoredtoanOESonLinuxsystem.Filelevelbackupstakenon aNetWaresystemusingaTSAbasedbackupagentcanonlyberestoredtoa NetWareorOESonLinuxsystem. ItisimportantthatyouneverrestoreabackupofaGroupWisedatabaseoveran existingliveGroupWisedatabase.Beforestartingtherestore,GroupWiseshould bestopped:
/etc/init.d/grpwise stop

OutofplaceGroupWiserestoreonOESagent
TorestoreaGroupWisedatabase,youshouldrestorethebackupofthe GroupWisedomainandGroupWisepostofficedirectoriestoaseparatelocation (whenpreparingtherestore,nameatargetdirectoryfortherestoredfilesother thanthedirectoryfromwhichtheywerebackedup).Forexample,ifthe GroupWisedatabaseoriginatedinthefollowingdirectories: GroupWisedomaindirectoryisin/gwdomdir GroupWisepostofficedirectoryisin/gwpodir Thenitshouldberestoredtoalternatelocations,suchas: GroupWisedomaindirectoryrestoredto/restore/gwdomdir
OES on Linux protection

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GroupWisepostofficedirectoryrestoredto/restore/gwpodir WhenrestoringtheGroupWisedirectory,certainpathsshouldnotberestored. RestoringthesepathsmaycausecorruptionoftheentireGroupWisedatabase andtheOESfilesystem.PathstobeexcludedduringtheGroupWiserestoreare (yourdirectorypathmaybedifferentthantheexample): MessagequeuesatDOMAINlevel

/gwdomdir/wpcsin/ /gwdomdir/wpcsout/

Description:Thesedirectoriesholdmessagequeuesatthedomainlevel. MessagequeuesatPostOfficelevel
/gwpodir/wpcsin/ /gwpodir/wpcsout/

Description:ThesedirectoriesholdmessagequeuesatthePostofficelevel. MessageTransferAgentLogsfiles
/gwpodir/MSLOCAL/0606MTA.001 /gwpodir/MSLOCAL/0606MTA.002

Description:ThesearelogfilesfoundintheMSLOCALdirectoryatthedomain level. Oncetherestoreiscompleted,updatetheGroupWiseconfigurationfilestopoint tothenewdirectoryandrestartGroupWiseusingthefollowingcommand:

/etc/init.d/grpwise start

InplaceGroupWiserestoreonOESagent
ItisNOTrecommendedpracticetorestoretheGroupWisedatabasetothe locationwhereanotherGroupWisedatabaseisrunning.Ingeneral,theinplace restoreisusedonlywhenaGroupWisesystemhastoberebuilt.Thiswouldbring theentiredatabasetotheoldstate.

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ConsoleOnerecoveryonOESagent
LostuseremailsarerecoveredusingtheOutofPlacerestoreinconjunctionwith theRestoreAreainConsoleOneandtheFileOpenBackupmenuiteminthe GroupWiseclient.Whenanentireuseraccountisdeleted,OutofPlacerestoreis alsoused,andConsoleOneisutilizedtorestoretheuseraccount. Foradditionalinformation,pleasereviewtheNovelldocumentationlocatedat: http://support.novell.com/docs/Tids/Solutions/10095203.html http://www.novell.com/coolsolutions/tip/11295.html

eDirectorybackupandrestoreusingOESagent
NovellDirectoryService(NDS)isagloballyaccessible,hierarchical,anddistributed databaseofobjectsthatrepresentsnetworkresourcessuchasusers,servers, printers,andapplications.ItisstoredasasetofdatabasefilesontheOESserver. Onceobjectsarecreatedormodified,abackupshouldbedoneoftheeDirectory database.TheprotectionsoftwaredoesthiswiththeuseoftheDSBKutility. DSBKisacommandlineutilitythatenablesbackupandrestoreofeDirectory.The backupsthataregeneratedusingDSBKareservercentricandnottreecentric. ThebackupfileandlogscontaininformationnecessarytorestoreeDirectory. UsageofPreBackupcommandtoBackupeDirectoryonNetWareServerisas follows: Duringtheinstallationprocess,adirectorynamed/eDirBackupiscreatedonthe OESservertostoreeDirectorybackupsandrelatedlogs. Bydefault,theeDirectorybackupiscreatedas/eDirBackup/nds.bak.Thebackup nameandlocationcanbemodifiedbyalteringthevaluefortheoptionfin /eDirBackup/edirbk.sh. Bydefault,thelogforthebackupprocessisstoredas/eDirBackup/nds.log.Thelog nameandlocationcanbemodifiedbyalteringthevaluefortheoptionlin /eDirBackup/edirbk.sh. TobackupeDirectorytoasystem,aprebackupcommandmustbespecifiedinthe OptionsListusedforthebackupoftheOESsystem.Theprebackupcommand initiatesabackupoftheOESserverseDirectorydatabase.Thefollowingshould beenteredastheprebackupcommand:
/eDirBackup/edirbk.sh
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ThisprebackupcommandwillbackupeDirectoryandstoreitinthendsbak.bak fileontheNovellclient.Thesystemwillthenbackupthisnds.bakfileaspartofthe filelevelbackup. ThefilelevelbackupwillproceedwhentheeDirectorybackupconcludes.For detailsonapplyingprebackupcommands,seeAboutbackupoptionson page 159. RestoringtheeDirectoryisamanualprocessthatshouldbedoneusingthedsbk utilityfromtheOESsystemconsolescreenoncethefileshavebeenrestoredfrom theOESfilelevelbackup.Oncetherestorehasbeensuccessfullycompletedfrom thesystemtotheOESserver,thends.bakfilethatcontainsthebackupwillbe restoredbackinthe/eDirBackup/folder.NextruntheeDirectoryrestoremanually usinganyoftherestorecommandslistedbelowontheOESsystemtogetbackthe contentsofthedatabase. Therestoreprocessoptionsareshowninthetablebelow.Formoreinformation, seetheNovellarticleUsingDSBK.
Option and switches Description

Restore -f file_name

Perform a restore of the database and associated files Backup filename and path (mandatory) Specifies which full backup to restore from. This file must be located on the server being restored. For example, restore f /eDirBackup/nds.bakwill restore from the file /eDirBackup/nds.bak. If the backup was made up of more than one file, all the files in the set must be copied into the same directory on the server.

-l file_name

Log filename and path (mandatory) Specifies the log file to record the results of the restore operation.

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Option and switches

Description

-r

Restore DIB set (optional) Specifies that the eDirectory database should be restored.

Warning: If you omit this option, the eDirectory database itself

is not restored. The only files that will be restored are other kinds of files you specify. -d dir_name Roll-forward log directory (optional) Specifies the directory where the roll-forward logs are located. This must be the entire path and must be on the server being restored. All the roll-forward logs must be in the directory specified and they must have the same filenames as they did at the time of creation. After the database is restored, the changes recorded in these logs are replayed against the database to bring it up to date. If the -d switch is not used, the Backup eMTool does not replay any logs against the database, even if roll-forward logging was turned on at the time of the backup. To determine the first required roll-forward log, open the last backup file being restored in a text editor and read the current_log attribute of the backup tag. The last backup file being restored is either the full backup file specified by the -f option or the last incremental backup file that is to be applied during the restore.

Warning: When opening a backup file, just view the header

make sure you do not try to save or modify the file, or it might become truncated. Most applications cant save the binary data correctly.

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Option and switches

Description

-u

Restore user included files (optional) Restores the user files that were included with the backup of the database. As part of the backup, you can create a text file containing a list of files that you want backed up along with the database, and specify that file as the user includes file. These files will not be available to restore unless they were included in the backup.

-a

Activate DIB after verifying (optional) Renames the database from RST to NDS after the restore verification completes successfully.

-o

Open database when finished (optional) Directs the Backup eMTool to open the database when the operation is complete. If the restore verification is successful, it opens the restored database. If the restore verification fails, this option opens the database that was on the machine before the restore was performed.

-n

Do not verify database after restore (optional) Directs the Backup eMTool to restore the database without verifying. The transitive vector of this server will not be compared with the one expected by other servers in the replica rings it participates in. The database is not renamed from RST to NDS unless another option is used to do so.

-v

Override restore (optional) Renames the database from RST to NDS without trying to verify.

Important: This option should not be used unless suggested by Novell Support.
-k Remove lockout on database (optional) Removes the lockout on the NDS database.
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Thisisanexampleofarestorecommand:
dsbk restore f /eDirBackup/nds.bak l /eDirBackup/nds.log u roak

RestorestheeDirectorydatabaseaswellasincludedfilesbutwithouttheroll forwardlogs. IfyouwanttousetherollforwardlogsyouwillneedtomakesureitissettoON. TocheckthecurrentstatusoftheRFLlogsrun:

dsbk getconfig

IftheswitchisnotON,setitbyrunningthefollowingcommand:
dsbk setconfig -L -r <path to RFL files>

Foradditionalinformation,pleasereviewtheNovelldocumentationat: http://support.novell.com/docs/Tids/Solutions/10095203.html

OESagentrestrictionsandlimitations
Restoreofindividualfilesandfolderstothesystemfromanarchivediskisnot supported.Onlyfullbackupscanberecoveredfromanarchivediskwhenrestoring aTSAbasedbackup. ProtectionsoftwaresupportsXenonlywhenitisrunningonOES2onSUSELinux Enterprise10. HotbaremetalisnotsupportedforOES2onSUSELinuxEnterprise10. BaremetalofXenguestoperatingsystemcanbeperformedonlyifVT/AMDVis supportedbythehostserversCPUandthissupportisenabledinBIOS. Ifanetworkmountismountedonadirectorywiththesamenameasseenonthe client,thenthebackupscanhavedifficultytraversingthatfilesystem.For example,ifserver1:/dataismountedto/data,thispresentsaproblem.Themount pointshoulduseadifferentname,suchasserver1:/datamountedto/netdata. ThisisaknownissuewithTSAFS.

UninstallingprotectionsoftwareforOES
TouninstalltheprotectionsoftwarefromanOESsystem,runthefollowing command:
/usr/bp/uninstall

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Chapter27 SCOOpenServerprotection
ThischapterdescribesadditionalconsiderationsandproceduresspecifictoSCO OpenServer.Seethefollowingtopicsfordetails:

SCOOpenServeragentversionsonpage 687 InstallingprotectionsoftwareforSCOOpenServeronpage 688 UninstallingprotectionsoftwareonSCOOpenServerclientonpage 689

SCOOpenServeragentversions
TheprotectionsoftwareforotherSCOOpenServerclientsallowsyoutobackup, verify,andrestoreUNIXserverdata.BeforeinstallingaSCOOpenServerclient, makesureyourSCOOpenServersystemisusingasupportedversionofthe operatingsystem. BelowisatablelistingtheavailablesystemagentsforSCOOpenServer.download themostcurrentagentinstallationfilefrom: http://www.unitrends.com/support/customercarecenter/latestagent releases.html

Operating system

Agent installation information Agent Agent version 1.7.1h 1.7.1h

SCO OpenServer 5 SCO 5.0.6

sco_cnt sco_cnt

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Operating system

Agent installation information Agent Agent version 6.0.0 6.0.0

SCO 5.0.7 SCO 6.0.0

sco5_cnt sco5_cnt

InstallingprotectionsoftwareforSCOOpenServer
TheSCOOpenServerclientcanbeinstalledbydownloadingtheinstallationfile fromtheUnitrendsCustomerCaresite.Refertothetableabovetodeterminethe appropriatefiletodownload.Followtheinstructionsbelowtocompletethe installation. Downloadtheinstallationfiletoatemporaryfolder.Changetothatdirectory:
cd <download location>

Changethepermissionsonthefile
chmod +x sco5_cnt

Begintheinstallationbyexecutingthefile:
./sco5_cnt

AttheBareMetalPlussplash,youaregivenanotheropportunitytodiscontinue theinstallation.Tocontinue,enteryandpressenter. Note:ThismenumakesreferencetotheUNIXClientastheinstallation methodologyisthesameforLinux,MacOS,andUNIX. Youwillbegiventheopportunitytoenterthedirectorywhereyouwouldliketo installthesoftware.Pressentertoacceptthedefaultinstallationdirectory (/usr/bp)orenterthefullpathtowhereyoupreferthesoftwarebeinstalled.Ifit doesnotexist,youwillbeaskedifyouwishtocreateit,enterytocontinue. Therewillbeanoptiontoenteranemailaddressforthecomputersbackup summaries.Typically,backupswillbelaunchedusingschedulesonthesystem. Schedulereportswillbesentfromthesystem.Enternonetodisablereports directlyfromtheSCOOpenServerclient. Youwillbeaskedtoenterthehostnameofthesystem.Thisnameshouldbe resolvableusingDNSorthe/etc/hostsfile.

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Youwillbeaskediftheclientandtheserver(backupsystem)areseparatedbya firewall.Ifusingalow,medium,orhighsecuritysettingonthesystem,entery whenansweringthisquestion.Sayingyesforcesdatacommunicationbetween thesystemandtheclienttouseport1745. Theclientcannowberegistered. ToregisteraSCOOpenServerclient 1 2 3 4 Fromthebackupsystem,selectSettings>Clients,Networking,andNotifications >Clients. ClickAddClient. EnterthenameoftheclientintheClient/Servernamefield. ClickConfirm.

UninstallingprotectionsoftwareonSCOOpenServerclient
TouninstalltheprotectionsoftwarefromaSCOOpenServersystem,runthe followingcommand:
/usr/bp/uninstall

SCO OpenServer protection

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Chapter28 Solarisprotection
ThischapterdescribesadditionalconsiderationsandproceduresspecifictoSolaris clients.Seethefollowingtopicsfordetails:

Solarisagentversionsonpage 691 InstallingSolarisprotectionsoftwareonpage 692 UninstallingSolarisprotectionsoftwareonpage 693

Solarisagentversions
SystemprotectionsoftwareforSolarisclientsallowsyoutobackup,verify,and restoreSolarisserverdata.BeforeinstallingaSolarisclient,makesureyourSolaris systemisusingasupportedversionoftheoperatingsystem. ThemostrecentprotectionsoftwarereleasescanalsobefoundattheCustomer CareCenterathttp://www.unitrends.com/support/customercarecenter/latest agentreleases.html.ThetablebelowliststheavailablesystemagentsforSolaris.

Operating system

Agent installation information Agent Agent version 7.2.0 7.2.0 7.2.0

Solaris 2.5 Solaris 2.6 Solaris 7 (SPARC)

sol_cnt sol_cnt sol_cnt

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Operating system

Agent installation information Agent Agent version 7.2.0 7.2.0 7.2.0 5.0.2 7.2.0

Solaris 8 (SPARC) Solaris 9 (SPARC) Solaris 10 (SPARC) Solaris 10 (x86) Solaris 11 (SPARC)

solaris8_cnt solaris8_cnt solaris8_cnt solarisx86_cnt solaris8_cnt

InstallingSolarisprotectionsoftware
ForSolarisinstallation,accessisneededtotheSolarisclient(s)onthesame networkasthebackupsystem.Logintotheclientmachineasrootanddownload theclientsoftware. Beforestartingtheinstallationprocess,makesurethatyouhavethesystemname inthelocalhosttableortheTCP/IPsystemsetuptouseaDNSwiththesystem knowntoit.Havetheclientserverinthehosttableonthebackupsystemifnot usingDNS. Oncedownloadedthefollowingstepsshouldbedone:
chmod 711 /tmp/solaris8_cnt ./tmp/solaris8_cnt

Afteragreeingwiththelicenseterms,specifythedirectorylocationwherethe softwarewillbeinstalled.Ifthisisareinstall,youwillbeaskedifyouwishto overwritecertainfiles.Typetheinterruptcharacterorpressreturntocontinue. Oncethefileshavebeenmovedtotheirpermanentlocation,youwillbegivena chancetoreviewthereleasenotes. Pleaseusetheadministratorinterfacetoregistertheclient. ToregistertheSolarisclient 1 Fromthebackupsystem,selectSettings>Clients,Networking,andNotifications >Clients.

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2 3 4

ClickAddClient. EnterthenameoftheclientintheClient/ServerNamefield. ClickConfirm.

UninstallingSolarisprotectionsoftware
TouninstalltheprotectionsoftwarefromaSolarissystem,runthefollowing command:
/usr/bp/uninstall

Solaris protection

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Chapter29 UnixWareprotection
Thischapterdescribesadditionalconsiderationsandproceduresspecificto UnixWareclients.Seethefollowingtopicsfordetails:

UnixWareagentversionsonpage 695 InstallingprotectionsoftwareforUnixWareonpage 696 MasterbackupoftheUnixWareclientonpage 697 UninstallingprotectionsoftwareonUnixWareclientonpage 697

UnixWareagentversions
TheprotectionsoftwareforUnixWareclientsallowsyoutobackup,verify,and restoreUnixWareserverdata.BeforeinstallingaUnixWareagent,makesureyour UnixWaresystemisusingasupportedversionoftheoperatingsystem. ThemostrecentprotectionsoftwarereleasescanalsobefoundattheUnitrends CustomerCareCenterathttp://www.unitrends.com/support/customercare center/latestagentreleases.html. BelowisatablelistingtheavailableprotectionsoftwareversionsforUnixWare.

Operating system

Client installation information Agent Client version 2.1.0 2.1.0

695

UnixWare 7.13 UnixWare 7.14

svr4_cnt svr4_cnt

InstallingprotectionsoftwareforUnixWare
Fromaterminalwindowontheclientsystem: GetthelatestversionoftheUnixWareclient. Inbinarymode,copy
/bp/<release_number>/svr4_cnt

tothe/tmpdirectory. Editthelocalhostfile(/etc/hosts)toincludetheIPaddressandDNSnameforthe backupsystem.DothesameonthebackupsystempointingtotheUnixWare client. InstalltheClientsoftware.Followthepromptsandtakethedefaultvalues. Registertheclienttothebackupsystem.

cd /tmp; chmod 755 svr4_cnt ./svr4_cnt To CONTINUE with installation type y Please press ENTER to continue Please press ENTER to continue [Default: /usr/bp ] Enter directory: Please press ENTER to continue (99) Complete Installation [Default: none ] Enter email address for this computers backup summariesEnter: [Default: ]Enter the hostname of the Backup Professional Server: [Default: no ]Is this client and server separated by a firewall? (y/n): Please press ENTER to continue This completes the UnixWare Installation.

ToregisteraUnixWareclient 1 2 3 4
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Fromthebackupsystem,selectSettings>Clients,Networking,andNotifications >Clients. ClickAddClient. EnterthenameoftheclientintheClient/ServerNamefield. ClickConfirm.

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MasterbackupoftheUnixWareclient
Onthebackupsystem,navigatetotheBackupfunctionandsetthefollowing variables: Client:[UWHost] Device:Backups BackupType:MasterBackup ReadLocking:NOTForced SpeedOption:Checked VerifyLevel:Level1 Selectthefilestoexclude,ifany,andchoosetheProfile/SaveProfileAsoption. Supplyadescriptivenamefortheprofile.ClickRunandallowthemasterbackup andverificationtocomplete. Note:Themasterbackupshouldbeperformedpriortocreatingthemedia.

UninstallingprotectionsoftwareonUnixWareclient
TouninstalltheprotectionsoftwarefromaUnixWaresystem,runthefollowing command:
/usr/bp/uninstall

UnixWare protection

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Chapter30 XenonOES2Protection
XenisthevirtualizationtechnologyintegratedintoSUSELinuxEnterprise10x64 editionsoperatingsystem.TheprotectionsoftwaresupportsXenwhen implementedinconjunctionwithOES2.Xenprovidesthecapabilitytorun multipleoperatingsystemsonvirtualmachinesonthesamephysicalserver. BackupofaXenenvironmentcanbedoneatthefilelevelwhichincludesthe virtualmachineconfigurationfiles,virtualdiskdrives,andthehost(SUSELinux Enterprise10x64)systemfiles.Filelevelandbaremetalbackupsofthevirtual machinescanalsobeperformed. ThischapterdescribesadditionalconsiderationsandproceduresspecifictoXenin OES2clients.Seethefollowingtopicsfordetails:

Xenvirtualizationarchitectureonpage 699 DomainManagementandControl(XenDM&C)onpage 700 Xenbackupscenariosonpage 701

Xenvirtualizationarchitecture
TheXenvirtualenvironmentconsistsofthefollowingcomponents: XenHypervisorTheXenHypervisorcreatesandmanagesisolatedexecution environmentscalledpartitions.Thehypervisorcontrolsexecutionofvirtual machineastheysharethecommonprocessingenvironment. Domain0Domain0isavirtualmachinerunningontheXenHypervisorthathas specialrightstoaccessphysicalI/Oresourcesaswellasinteractwiththeother virtualmachines(DomainU:PVandHVMGuests)runningonthesystem.AllXen virtualizationenvironmentsrequireDomain0toberunningbeforeanyother virtualmachinescanbestarted.
699

DomainManagementandControl(XenDM&C)
AgroupofLinuxdaemonsmakeupDomainManagementandControl.These servicessupporttheoverallmanagementandcontrolofthevirtualization environmentandexistwithintheDomain0virtualmachine. DomainU(DomU)PVGuestTheDomUPVGuestsareparavirtualizedmachines. DomainU(DomU)HVMGuestTheDomUHVMguestsarefullyvirtualized machines. Xenguestoperatingsystemssupported: SUSELinuxEnterpriseServer10SP1/SP2 SUSELinuxEnterpriseServer9SP3/SP4 OpenEnterpriseServer2 NetWare6.5SP7 WindowsServer2000,2003,2008,2012 WindowsXP WindowsVista RedHatEnterpriseLinux4 RedHatEnterpriseLinux5 ProtectingOESonLinuxwithXen UnitrendssupportsXenhostandguestoperatingsystembackupandrestore.To fullyprotectanOESonLinuxsystemwithXenenabled,youmustperformthe followingtasks: Whenbackingupthehost,ataminimum,backupthehostrootfilesystemto capturetheXenconfigurationinformation. Ifyouwanttobackupvirtualmachineswhilebackingupthehost,backupeachfile systemthatcontainsfilesthatmakeupthatvirtualmachine.ThisincludestheXen configurationinformationintherootfilesystemandvirtualmachinedatathat maybeonotherfilesystems.Whenusingthismethodofbackingupvirtual machines,thesparsefileisexpandedandsparsedataisbackedupaszeros.This willimpacttheProtectedSystemContentonyourbackupsystem,usingmore licensedcapacitythanwouldbeusedifthevirtualmachinesarebackedupas registeredclientstothebackupsystem. Youcannotrestoreindividualfilesonavirtualmachinefromabackupofthehost.
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Virtualmachinescanbebackeduptoallowindividualfilerestorebyinstallingthe appropriateprotectionsoftwarefortheguestoperatingsystemandregistering thevirtualmachinetothebackupsystemasaclientandusingstandardbackup andrestoreoperations.Ifperformingfullbackupsofthehostandvirtual machines,dataonthevirtualmachinesmaybecapturedtwiceandthiscanhave asignificantimpactonthetotalsystemcontentonthebackupsystem.Toavoid this,whenperformingfilelevelbackupsofthevirtualmachinedata,excludethe directoriesholdingvirtualmachinedatafromthefilelevelbackupofthehost system. Ifthevirtualmachineisusingexternalstorage(notdiskspaceonthehostsystem), youwillneedtoinstalltheprotectionsoftwareonthevirtualmachinetoprotect thedatathatexistsontheexternalstoragevolumes.Forexample,ifaVMisusing storageonaSAN,itwillbenecessarytobackuptheVMasaclientregisteredto thebackupsystem.

Xenbackupscenarios
ThereareanumberofwaystobackupaXenenvironmentallowingforquick recoveryofboththehostsystemandthevirtualmachines.Theseinclude:

Filebackupofthehostsystemwiththevirtualmachinesdataexcluded(VMs
backedupattheVMoperatingsystemlevel)

FileandbaremetalbackupofthevirtualmachinesattheVMoperatingsystem
level Filebackupofthehostsystemincludingallvirtualmachines MicrosoftSQLdatabaseandMicrosoftExchangeinformationstorebackupon thevirtualmachine Eachbackupoptionhasadvantagesanddisadvantages.Belowarescenarios detailinghoweachoptioncanbeusedtoprotectthehostsystemandvirtual machines:

Scenario1:ProtectingXenhostonly(recommendedmethod)onpage 702 Scenario2:ProtectingXenvirtualmachinesonlyonpage 703 Scenario3:ProtectingXenhostandvirtualmachinestogetheronpage 704

Xen on OES 2 Protection

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Scenario1:ProtectingXenhostonly(recommended method)
Backupthehostsystemusingsystemagentfilebackupswiththevirtualmachines dataexcluded.Backupthevirtualmachinesdirectlyusingtheappropriatesystem agentontheVM. ThisapproachtoprotectingaXenenvironmentprotectsthehostsystemandthe virtualmachinesinseparatebackups.Filebackups(thatexcludethevirtual machinedata)areperformedonthehostsystem.Thefilebackupwillcapturethe virtualmachinesconfigurationfiles,butnotthedata. Asystemagentisusedonthevirtualmachinetoperformbaremetal(ifsupported) andfilebackups.Thevirtualmachineisregisteredtothesystemasanyother client.UnitrendsMicrosoftSQLServerandMicrosoftExchangeAgentscanbe usedtoprotectSQLandExchangedatabasesrunningonavirtualmachine. Underthisscenario,recoveringafullhostsystemwouldmeanreloadingthehost operatingsystemandthenrestoringthelastmasterandlastincrementalbackups ofthehostsystem. VirtualmachinesarerecoveredbybootingtheVMfromabaremetalrestoreISO image,whichallowsafullrecoveryoftheVMoperatingsystem(ifsupported). WhentheVMisbackonline,afullrestoreofthelastmasterandlastincremental backupsrecovertheVMdatafiles.Ifthereisnobaremetalbackupofthevirtual machine,theVMwillneedtoberebuiltmanuallybeforedatacanberestored fromfilebackups. TheMicrosoftSQLServerandMicrosoftExchangeagentsallowrecoveryofaSQL orExchangedatabasetotheoriginalvirtualmachineortoanotherclientonthe domain. Scenario1AdvantagesofprotectingXenhostonly:

Takesadvantageoftheperformancebenefitsofconcurrentbackups Selectedfilescanberecoveredtothevirtualmachines VirtualmachinesrunningWindows2003asanoperatingsystemcanbe

restoredtodissimilarsystemsusingbaremetalbackups(i.e.moveaVMtoa dedicatedserver) MicrosoftSQLandExchangedatabasescanberecoveredtotheoriginalVMor toanotherclientonthedomain Virtualmachinedatastoredexternallytothehostsystem(i.e.SAN)willbe protected

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Restorevirtualmachinedatatoalternateclientsandlocations.Filelevelbackups takenonanOESonLinuxsystemusingaTSAbasedbackupagentcanonlybe restoredtoanOESonLinuxsystem.FilelevelbackupstakenonaNetWaresystem usingaTSAbasedbackupagentcanonlyberestoredtoaNetWareorOESon Linuxsystem. Scenario1DisadvantagesofprotectingXenhostonly:

Morebackupscanmeanmorecomplexity Thepossibilityofcapturingvirtualmachinedatatwice(ifexclusionsarenot
configuredcorrectly)takingmorelicensedcapacitythannecessary Agreaternumberofbackupstorestorewhenperformingafullhostsystem recoverythatincludesthevirtualmachines Scenario1ConsiderationsforprotectingXenhostonly:

Topreventredundantbackups,excludethevirtualmachinedatafilesfromthe
hostsystemsfilebackups.

HotbaremetalisnotsupportedforOESorOES2onSUSELinuxEnterprise10. BaremetalofXenguestoperatingsystemcanbeperformedonlyifVT/AMDV
issupportedbythehostserversCPUandthissupportisenabledinBIOS.

Scenario2:ProtectingXenvirtualmachinesonly
Backupthehostsystemandvirtualmachinesusingsystemagentfilebackupsof thehostsystem. TheminimalistapproachtoprotectingaXenenvironmentistoperformfile backupsofthehostsystem.Thefilebackupwillcapturethevirtualmachines configurationanddatafiles. Underthisscenario,recoveringafullhostsystemandthevirtualmachineswould meanreloadingthehostoperatingsystemandthenrestoringthelastmasterand lastincrementalbackupsofthehostsystem.Thevirtualmachineswillbe recoveredduringthefilerestoreofthehost. Individualvirtualmachinecanberestoredfromthefilebackupofthehostsystem. Scenario2AdvantagesofprotectingXenvirtualmachinesonly:

Onebackuptocaptureallhostsystemandvirtualmachineconfigurationdata OnebackuptobackupallvirtualmachinedatawhenVMsusehostsystem
storageforallfiles

Singlevirtualmachinescanberestoredfromfilebackup Verylittlecomplexityintermsofschedulingbackups
Scenario2DisadvantagesofprotectingXenvirtualmachinesonly:
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Singlebackupcanbequitelarge Theperformancebenefitsofconcurrentbackupsnotbeingused Unabletorecoveryselectedfilesfromvirtualmachinebackups Virtualmachinedatanotstoredonthehostsystemwillnotbeprotected Nobaremetalbackupsofthevirtualmachines Whenusingthismethodofbackingupvirtualmachines,thesparsefileis expandedandsparsedataisbackedupaszeros.ThiswillimpacttheProtected SystemContentonyoursystem,usingmorelicensedcapacitythanwouldbe usedifthevirtualmachinesarebackedupasregisteredclientstothesystem ThereisnoflexibilityinrecoveringMicrosoftSQLorExchangedatabases locatedonavirtualmachine Scenario2ConsiderationsforProtectingXenvirtualmachinesonly:

Whenyouperformabackupofthevirtualmachines,youmustbackupall
volumesthathostfilesforthevirtualmachine.

Ifthevirtualmachineisusingstorageexternaltothehostsystem,thisbackup
scenariowillnotcaptureallVMdata. HotbaremetalisnotsupportedforOES2onSUSELinuxEnterprise10.

Scenario3:ProtectingXenhostandvirtualmachines together
Backupthehostsystemandvirtualmachinesusingsystemagentfilebackupsof thehostsystem.ProtectMicrosoftSQLandExchangedatabasesonthevirtual machinesusingtheappropriatesystemagent. ThisapproachtoprotectingaXenenvironmententailsperformingfilebackupsof thehostsystemthatincludeallofthevirtualmachinedata.Thefilebackupwill capturethevirtualmachinesconfigurationanddatafiles. UnitrendsMicrosoftSQLServerandMicrosoftExchangeAgentsareusedto protectSQLServerandExchangedatabaseslocatedonthevirtualmachines.This allowsformultipledatabasebackupsduringaday. Underthisscenario,recoveringafullhostsystemandthevirtualmachineswould meanreloadingthehostoperatingsystemandthenrestoringthelastmasterand lastincrementalbackupsofthehostsystem.Thevirtualmachineswillbe recoveredduringthefilerestoreofthehost. Individualvirtualmachinecanberestoredfromthefilebackupofthehostsystem.

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TheMicrosoftSQLServerandMicrosoftExchangeAgentsallowrecoveryofaSQL ServerorExchangedatabasetotheoriginalvirtualmachineortoanotherclient onthedomain. Scenario3AdvantagesofprotectingXenhostandvirtualmachinestogether:

storageforallfiles MicrosoftSQLandExchangedatabasescanberecoveredtotheoriginalVMor toanotherclientonthedomain Singlevirtualmachinescanberestoredfromfilebackup Scenario3DisadvantagesofprotectingXenhostandvirtualmachinestogether:

Onebackuptocaptureallhostsystemandvirtualmachineconfigurationdata OnebackuptobackupallvirtualmachinedatawhenVMsusehostsystem

Singlebackupcanbequitelarge Theperformancebenefitsofconcurrentbackupsnotbeingused Unabletorecoveryselectedfilesfromvirtualmachinebackupswhenfullfile

backupsarenotperformedontheVM Virtualmachinedatanotstoredonthehostsystemwillnotbeprotected Whenusingthismethodofbackingupvirtualmachines,thesparsefileis expandedandsparsedataisbackedupaszeros.ThiswillimpacttheProtected SystemContentonyourbackupsystem,usingmorelicensedcapacitythan wouldbeusedifthevirtualmachinesarebackedupasregisteredclientstothe system Nobaremetalbackupsofthevirtualmachines Scenario3ConsiderationsforprotectingXenhostandvirtualmachinestogether:

Whenyouperformabackupofthevirtualmachines,youmustbackupall

volumesthathostfilesforthevirtualmachine. Ifthevirtualmachineisusingstorageexternaltothehostsystem,thisbackup scenariowillnotcaptureallVMdata. HotbaremetalisnotsupportedforOES2onSUSELinuxEnterprise10.

Xen on OES 2 Protection

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Chapter31 BareMetalProtectionOverview
Baremetaltechnologyisusedfordisasterrecoveryoftheprotectedclient.For eachclientthatwillbebaremetalprotected,youcreateabaremetalbootCDand runperiodicbaremetalbackups. Thefollowingfiguredepictsthebaremetalprotectionandrecoveryprocess.

Baremetalproceduresvarydependingontheclientoperatingsystem.Forsome operatingsystems,ahotbaremetalbackupcanrunwhiletheclientisupand operational.Forothers,theclientmustbeshutdownsoacoldbaremetalbackup canberun.Refertothetablebelowtodeterminetheproceduresusedforyour client.Anoverviewofbaremetalprotectiontypesisgivenhere:

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 WindowsbaremetalToprotectWindowsenvironments,burnabaremetal
ISOimagetoCDandrunperiodichotbaremetalbackups.Fordisasterrecovery oftheWindowsclient,youbootfromtheCD,thenrestorethebaremetal backupfollowedbyanyfilelevelbackups(master,differential,etc.).Windows hotbaremetalbackupscanbescheduledinthesamemannerasfilelevel backups.SeetheBackupschapterfordetails. x86platformsbaremetalForallIntelcompatibleplatformsbuiltonthex86 architecture,otherthanWindowsandLinux,burnabaremetalISOimageto CDandrunperiodiccoldbaremetalbackupsbyshuttingdowntheclient, bootingfromtheCD,andselectingthebaremetalbackupoptionfromtheboot menu.Fordisasterrecovery,bootfromtheCD,thenrestorethebaremetal backupfollowedbyanyfilelevelbackups(master,differential,etc.). Nonx86platformsandLinuxToprotectnonx86platformsandLinux environments,burnabaremetalISOimagetoCDandrunperiodicmaster backups.Fordisasterrecovery,youbootfromtheCD,thenrestorethemaster backupfollowedbyanydifferentialand/orincrementalbackups. Note:ForWindows,Linux,andnonx86platforms,hotbaremetalisthe recommendedapproach,butyoucanrunacoldbaremetalifdesired.Notethat forGPTpartitionedWindowsandUbuntu12.04systems,youmustbackupthe entirediskasdescribedinPerformingcoldbaremetalbackupsandrestoreson page 736.

Baremetalproceduresbyclientoperatingsystem
Client operating system AIX FreeBSD Bare metal procedures See BaremetalforAIXonpage 755. See Intelplatformsbaremetaldisaster recoveryonpage 740. See WindowsHotBareMetal Protectiononpage 711. Protection is based on the operating system of the Hyper-V host. Protection is based on the operating system of the virtual machine. See the applicable procedure. For bare metal restores, see Baremetalrestoretoa

Hyper-V hypervisor

Hyper-V virtual machine

HyperVvirtualmachineonpage 720.
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Client operating system Linux Mac OS X

Bare metal procedures See BareMetalforLinuxonpage 729. See BaremetalforMacOSXon page 759. See BareMetalforx86Platformson page 739. See BareMetalforx86Platformson

Novell Netware

Novell OES

page 739
SCO OpenServer See BareMetalforx86Platformson page 739. See BaremetalforUnixWareon page 761. See BareMetalforx86Platformson page 739. See BaremetalforSolarisSPARCon page 774. Protection is based on the VM operating system. See the applicable procedure. See WindowsHotBareMetal Protectiononpage 711. See WindowsHotBareMetal Protectiononpage 711. See BaremetalforXenvirtual machinesonpage 780.

UnixWare

Solaris (Intel)

Solaris (SPARC)

VMware hypervisor or virtual machine

Windows XP, 2003, and up

Windows 2000

Xen virtual machine

Bare Metal Protection Overview

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Baremetaltestrestores
Ifyouchoosetoperformabaremetalrestoreasatest,thereareseveralspecial conditionsyouneedtobeawareof.WhenbootingfromabaremetaltestCD,the clientwillcomeonthenetworkusingtheIPandhostnameoftheclienttheCDwas madefor.WhencreatingthebaremetalbootdiskforWindowsclients,youhave theoptiontomanuallychangetheIPandhostnamewhencreatingthedisk.For allotherclientoperatingsystems,andforWindowsclientswhosebaremetalboot disksIPsandhostnameswerenotchanged,itscriticalthatthetestsystemnotbe connectedtothesamephysicalnetworkiftheoriginalserverisstillonlineasthis cancauseanIP/DNSconflict. ClientsthataredependentonActiveDirectoryfordaytodayfunctionsmaynot functionproperlywhenrecoveredtoatestnetworkifadomaincontrollerisnot recoveredintothetestnetworkfirst.Ifyouplantorecoveradomaincontroller withbaremetals,itisextremelycriticaltoperformthisrestoreintoatestnetwork. Whenyoubootaserverorvirtualmachineusingabaremetalbootdisk,thebare metalrestoresoftwarewilllookintheUnitrendssystemshostfiletomatcha clienttoitsdata.Therefore,whentestingbaremetalrestoresitmaybenecessary toedittheclientsentryinthesystemshostfiletoafreeIPaddressbeforebooting fromthebaremetalmedia. ToedittheUnitrendssystemshostfile 1 2 3 4 NavigatetoSettings>Clients,Networking,andNotifications>Networks>Hosts. Selectaclient.TheModifyHostmoduleappearsatthebottomofthescreen. ModifytheIPAddressfield. ClickConfirm. Note:Standardbackupandrestoreproceduresforaclientwhosehostfileentry youeditcannotoccuruntiltheentryiseditedback.

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Chapter32 WindowsHotBareMetalProtection
UseUnitrendshotbaremetalprotectionfordisasterrecoveryofyourWindows clients.Seethefollowingtopicsfordetails:

Windowsbaremetaloverviewonpage 711 Implementingbaremetalprotectiononpage 713 Baremetalrestoreproceduresonpage 717 AdditionalconsiderationsforWindowsbaremetalonpage 723

Windowsbaremetaloverview
Windowsbaremetalbackupsandrestorescanbeperformedonallrecent Windowsoperatingsystems.Thefollowingsectionsdescribethefunctionality Unitrendsprovideswithbaremetaltools,aswellasthenecessarysystem requirementsforbackupandrestoreoperations.

Windowshotbaremetalfeatures
Thefollowingfunctionalityisprovidedwiththefeature:

Disklevelbackupofallpartitionsonthesystemdisk. Disklevelrestoreofallpartitionsonthesystemdisk. Restoreofsystempartitiontable. Dynamicdriverloadingtoinjectdriversthatarenotincludedontheboot media.

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Windowsbaremetalsystemrequirements
ThissectiondescribesrequirementsforWindowsbaremetalprotection.

Supportedoperatingsystems
Thefollowingoperatingsystemssupporthotbaremetalbackupsandrestores:

MicrosoftWindows2000(WinPE1.5)
Note:OnWindows2000,hotbaremetaldoesnotguaranteeapplication consistencysincenoapplicationsarecompliantwithMicrosoftVolumeShadow copyServices(VSS)applicationprogramminginterfacesonthisoperatingsystem. DuetolimitedVSSsupportinWindows2000,combinationsofnonVSSaware applicationscanresultinconsistencyissueswiththesystemstate.Thiscancause baremetalimagestobeunstable.Ifthisoccurs,usecoldbaremetalbackupsto ensureimageintegrityasdescribedinPerformingcoldbaremetalbackupsand restoresonpage 736.

MicrosoftWindowsXP(32and64bit,WinPE1.5) MicrosoftWindowsServer2003(32and64bit,WinPE1.5) MicrosoftWindowsServer2003R2(WinPE1.5) Vista(32and64bit,WinPE2.0) Windows7(WinPE2.0) Windows8(WinPE2.0) Windows8.1(WinPE2.0) MicrosoftWindowsServer2008(32and64bit,WinPE2.0) MicrosoftWindowsServer2008R2(WinPE2.0) MicrosoftWindowsServer2012(64bit,WinPE2.0) MicrosoftWindowsServer2012R2(WinPE2.0)

Additionalhotbaremetalbackuprequirements
Inaddition,thefollowingconditionsmustbemetforhotbaremetalbackups:

Clientbaremetalagentisversion2.1orhigher. ClientisregisteredtotheUnitrendssystem. DisksconfiguredasBasic(notDynamic). MBRbootpartition. Note:SystemswithdynamicdisksandGPTbootpartitionscanbeprotected throughcoldbaremetalbackups.SeeLinuxcoldbaremetalprotectionon page 734fordetails.SystemswithUEFIBIOSareautomaticallypartitionedwith GPTandshouldbeprotectedwithcoldbaremetals.

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Windowsbaremetalrestorerequirements
Thefollowingconditionsmustbemetforrestores:

Baremetalbootmediahasbeencreatedandisavailablefortheclient. Avalidhotbaremetalbackupexistsfortheclient. Therestoretargetmachinehasaminimumof256MBofRAMavailable. Thetargethasagraphicscardsupportingaminimum800X600resolution. Thetargetdiskisatleastaslargeasthesourcedisk.

Implementingbaremetalprotection
ToensureyourWindowssystemsarefullyprotectedintheeventofadisaster, implementhotbaremetalprotectionasfollows: 1 2 InstalltheUnitrendscoreandbaremetalagents,andaddtheclienttothebackup system.SeeWindowsagentversionsonpage 407. UsetheBareMetalMediatooltocreateabaremetal.isoimage.SeeCreatingthe Windowsbaremetalbootmediabelow. Makesureyouhaveabaremetalbootdiskforeachclientyoureprotecting. 3 4 Burnthebaremetal.isotoCD.SeeAdditionalnotesforburningbaremetalBoot CDsonWindowsOSonpage 715. Runperiodichotbaremetalbackups.Avalidhotbaremetalbackupisrequiredto performabaremetalrestoreoftheclient. Windowshotbaremetalbackupsarescheduledandexecutedinthesamemanner asregularfilelevelbackups.SeeTocreateabackupscheduleonpage 141for details.

CreatingtheWindowsbaremetalbootmedia
AnewWindowsbaremetal.isoimageandbootableCDshouldalwaysbecreated afteranagentupgradetoutilizenewproductfeatures. OnceyouhaveaddedtheWindowsservertotheUnitrendssystem,usethis proceduretocreateabaremetal.iso.FordetailsonaddingtheWindowsserver, seeAboutaddingclientsonpage 61. TocreatetheWindowsbaremetalbootmedia 1 LogintotheWindowsserverandlaunchtheBareMetalMediaprogram.
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FromtheStartMenu,selectAllPrograms>UnitrendsAgent,thenrightclickBare MetalMediaandselectRunasAdministrator. 2 EnterthefollowingintheUnitrendsSystemSettingsfields:

SystemNameThehostnameoftheUnitrendssystemtowhichthisWindows
clientisregistered. SystemIPIPoftheUnitrendssystem. SelectadeviceintheSelectabackupdevicelist.Ifyouarestoringbackupson thedefaultdevice,selectD2DBackups. ReviewtheClientSettings.Thesearepopulatedbydefault,andwillbethe networksettingsthatyourserverwillhaveaftertherestoreprocess. Note:Ifperformingabaremetalrestoreaspartofatest,considerchangingthe ClientIPtoafreeIPaddresssoasnottoaffectyourproductionserver.SeeBare metaltestrestoresonpage 710fordetails. 4 Ifnecessary,checktheDHCPcheckbox.Thiswillcausetheclienttoreachouttoa DHCPserverandgrabanavailableaddressuponbootingfromthebaremetalCD. LeavethefirewallandresolveclientIPsboxesunchecked.Thesefeaturesare deprecatedandshouldnotbeused. ReviewthepathintheSaveWindowsBareMetalISOtoarea.Ifdesired,youcan changethispathtosavetoadifferentlocation.Thedefaultlocationis C:\PCBP_BM\WinBm.dir\cdrom_images. ReviewtheSaveWindowsBareMetalISOasareatoseethenameofthe.isothat willbecreated.Ifdesired,youcanmodifythe.isofilename. ClickCreateISO. OntheContinuepage,checkforthemessageAlltestsaresuccessful,thenclickYes tocontinue. Ifyoudonotseeasuccessmessage,modifysettingsasrequiredbeforeclicking CreateISO. 9 Dooneofthefollowing:
Procedure The system creates the .iso. Proceed to Step10.

6 7 8

For... WinPE 2.0

Note: The option to insert 3rd party drivers does not exist on WinPE
2.0 machines. You will have the ability to inject drivers at the time of the restore.

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For... WinPE 1.5

Procedure You are asked if you would like to insert additional drivers:

Click Yes to inject drivers. Browse to your driver(s), select them in the

box on the right, and click Add. Be certain to check the Massstorage device checkbox if drivers are being added for a mass storage device. Click Continue to proceed with the .iso creation process. Click No if you do not wish to inject drivers. The .iso creation process continues.

10 Oncecreated,theSuccesspagedisplays.

Ifthisisaphysicalclient,burnthe.isotoCD.Foranexampleofthisprocedure,
seeAdditionalnotesforburningbaremetalBootCDsonWindowsOSbelow. Forvirtualclients,besuretostorethe.isoimageinasafeplace.

AdditionalnotesforburningbaremetalBootCDsonWindowsOS
HereweareusingNero5softwareasanexample.Otherprogramscanbeusedbut youneedtorefertothedocumentationfortheburneryouareusingtowalkyou throughtheprocessofcreatingabootableCDfroman.isoimage,whichisnotthe sameasburningan.isoimagetoaCD.Pleasenotethedistinction. Toburnthe.isotodisk 1 2 StartuptheNero5software,pressMultisessionandselectNoMultisession. GototheISOsectionandselectthefollowing:

3 4 5 6

ISOLevel2forFile/Directorynamelength Mode2forFormat ASCIIforCharacterSet ChecktheAllowpathdepthofmorethan8directoriesbox ChecktheAllowmorethan255charactersinpathbox PressBurnandchangetheWriteMethodtodiskAtOnce. Selecttheimage. MakesuretheWriteMethodstillhasdiskAtOnce. WritetheCD.

Windows Hot Bare Metal Protection

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Testingbaremetalmedia
Toensurethebootmediayoucreatedfunctionsproperly,usetheBareMetal HardwareConfirmationoptionintheWindowsBareMetalGUIasdescribed below.ThisverifiesthediskcanbeusedtoconnecttotheUnitrendssystemand restorebaremetalbackups. Note:ForinformationonotherWindowsBareMetalGUIoptions,seeWindows baremetalInterfaceonpage 723. Totestthebaremetalmedia 1 2 3 4 5 6 Aftercreatingthebaremetal.isoandburningittoadisk,shutdownyour WindowsserverandbootitfromtheCD. ThebaremetalGUIloads.Thiscantakeafewminutes. Amenuwitheightbuttonsdisplays.ClickBareMetalHardwareConfirmationin thetopright.TheBareMetalHardwareConfirmationdialogboxdisplays. Checkboxestoensurethefollowingtestoptions:Pingserver,Quickconnect server,andDiskread(MBR). ClickStarttobeginthetest. Theresultsofyourtestdisplay.IfyouseeSuccess,clickOKandrebootyourserver intoitsoperatingsystem.IfyouseeWindowsBareMetalQuickTestFailed,doone orallofthefollowing:

EnsurethatyourserverandtheUnitrendssystemareabletocommunicateon
yournetwork. VerifythatthehostnameandIPaddressoftheWinPEenvironmentmatches upwiththehoststableoftheUnitrendssystem.ViewWinPEsettingsby clickingBareMetalSetupfromthemainmenu.ViewtheUnitrendshostsfile fromtheUnitrendsadministratorinterfaceunderSettings>Clients, Networking,andNotifications>Networks>Hosts. VerifythatyourserverusesMBRpartitions.Todothis,bootintotheWindows operatingsystem,opentheStartmenu,rightclickComputer,clickManage, expandStorage,clickDiskManagement,rightclickeachofyourdisks(Disk0, Disk1,etc.),clickProperties,clickVolumes,andlookforPartitionStyle.It shouldreadMasterBootRecord(MBR).

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Baremetalrestoreprocedures
FordisasterrecoveryoftheWindowsclient,therestoreprocedurevariesslightly dependingontheWindowsPreinstallationEnvironment(WinPE)oftheoperating systemandtargettowhichyourestore.Server2003R2andearlierclientsuse WinPE1.5,whileVistaandlaterclientsuseWinPE2.0.Ingeneral,youbootfrom theCD,thenrestorethesystemvolumewiththebaremetalbackup,followedby anyothervolumesanddatawithfilelevelbackups(master,differential,or incremental).Beforerestoring,besuretheWindowsbaremetalrestore requirementsonpage 713havebeenmet.Thenproceedtooneofthefollowing procedures:

PhysicaltoVirtual(P2V)restoresofWindowsclientsonpage 717tocreatea
virtualmachineinstanceofaphysicalserver. DissimilarbaremetalrestoreforWindows2003and2003R2onpage 719to restoreServer2003/2003R2toacomputerofadifferentmake,model,or hardwareconfiguration. DissimilarbaremetalrestoreforVistaandlaterenvironmentsonpage 721to restoreWindowsVista,2008,and2012servertoacomputerofdifferentmake, model,orhardwareconfiguration.

PhysicaltoVirtual(P2V)restoresofWindowsclients
Withbaremetalbackups,youcanuseyourUEBorUnitrendsRecoverySeries appliancetocreateaVMwareorHyperVvirtualmachineinstanceofaphysical server.Youwillneedabaremetal.isofilecreatedwiththeUnitrendsBareMetal Mediatool,andabaremetalbackupoftheserveryouwanttorestore.Notethat ifyoureperformingtheP2Voperationasatestandtheserveryourerestoringis currentlyonline,youwillneedtochangethenetworksettingsintheClient SettingssectionoftheBareMetalMediatooltoanavailableIPaddress. ToperformaP2Vrestore 1 2 Ifperformingtherestoreasatest,firstseeBaremetaltestrestoresonpage 710. MakesuretheIPinthehostsfileoftheUnitrendssystemmatcheswhatwas enteredintheClientSettingssectionoftheBareMetalMediatool.Toeditthe hostsfile,ontheBackupsystemnavigatetoSettings>Clients,Networks,and Notifications>Networks>Hosts,selectyourclientinthelist,typeinitsnewIP, andclickConfirm. Createyourvirtualmachine.

DonotinstallanOSontheVM.
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 Addatleast2GBofmemory,ormoreifpreferred. Givethevirtualharddriveatleastasmuchspaceaswasavailableonthe
physicalserver.Ifyougiveitlessspace,therestorewillfail. MakesureyoureusingtheE1000NICforVMware,ortheLegacyNICfor HyperV.ForHyperV,thismayrequireremovingtheexistingnetworkadapter andaddingthelegacy. Addyourbaremetal.isototheVMsdiskdrive. BoottheVMfromthebaremetal.iso. Oncethebaremetalscreencomesup,selectBareMetalRestore. Alistofyourbaremetalbackupsappearsatthetopofthescreen.Selecttheone youwouldliketouseforyourrestoreandclickStartRestore. Onthisscreen,clickAddtotelltheUnitrendssystemtorestoreyourbaremetal backuptothevirtualharddriveyoucreatedinStep3.ClickOK. Theoptiontoviewrealtimestatisticsappearsinadialogbox.Monitorthestatus oftherestoreontheBareMetalStatisticsscreen,orfromtheUnitrends administratorinterfaceatSettings>SystemMonitoring>Jobs. Oncetherestoreiscomplete,injectthenetworkingdriver.

4 5 6 7 8

10 ClickOKandthenExittotakeyoubacktotheWindowsBareMetalRestorescreen. 11 ClickRescanDisktoscanfornewlycreatedpartitionsandvolumes 12 ClickInjectOfflineDriver. 13 SelectyourOSvolumeunderDiskinformationandclickeitherESXGuestStorage DriverorHyperVorXenGuestStorageDriver. 14 ClickCanceltoclosewindowsuntilyourebacktotheWindowsBareMetalmenu. 15 ClickDiagnosticToolsandReboottorebootyoursystem. 16 AtthispointtheWindowsbootvolume(usuallyC:)hasbeenrestored.Createand formatadditionalvolumesasnecessary. Important!IffilelevelbackupsoftheoriginalWindowsclientcontainfilesfrom volumesoutsideoftheWindowsbootvolume,youmustcreateandformatthose additionalvolumes.Filelevelrestorewillfailiftheseadditionalvolumesdonot exist. 17 Performfilelevelrecoverytorestoreyourmachinetoitslatestbackup.SeeBasic stepsforrestoringbackupsonpage 323fordetails.

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DissimilarbaremetalrestoreforWindows2003and2003 R2
TheDissimilarBareMetalfeatureprovidestheabilitytorestoreabackupfromone computertoasecondcomputerofadifferentmake,model,orhardware configuration.Thissectionprovidesdetailsfortheproperconfigurationanduseof thisfeature. Note:DissimilarrestoresarenotsupportedforWindows2000orWindowsXP.

DissimilarbaremetalrestorelimitationsforWinPE1.5environments
DualbootorMultibootisnotsupported. ThebaremetalbackupmustbecreatedusingUnitrendssystemversion3.0.0
orhigher.

AbootdiskmustbemadewiththeUnitrendsBareMetalMediatool.See
CreatingtheWindowsbaremetalbootmediaonpage 713. Youmustnotremovethebootmediafromthemachineoncethesystemhas booted.TheCDcontainsimportantWindowsbaremetalsystemfiles.Thisisa restrictionofMicrosoftWindowsPE. Abaremetalbackupcannotberestoredtoasmallerdisk. TorestoretoaHyperVvirtualmachine,youmustfirstconfiguretheVMwith thelegacynetworkadapterasdescribedinBaremetalrestoretoaHyperV virtualmachineonpage 720. ToperformdissimilarbaremetalrestoresforWinPE1.5clients 1 2 3 4 Ifperformingtherestoreasatest,firstseeBaremetaltestrestoresonpage 710 IfrestoringtoaHyperVVMonly,completetheprocedureBaremetalrestoreto aHyperVvirtualmachineonpage 720. BoottheWindowsserverfromthebootCD.UponcompletionoftheWindows baremetalbootprocess,theWindowsBareMetalinterfacedisplays. SelectBareMetalRestore.ThisloadstherestoreGUIwhichlistsallthebaremetal backupsforthisclientstoredonthebackupsystem.Selectoneofthebackups (normallythemostcurrentone). ChecktheEnableSeekinRestorecheckboxtospeeduptherestorebyonly sendingdatatotheclient,skippingunusedsectionsofthedisk. SelecttheappropriateoptionsforthedesiredrestoreoperationandclickStart Restore.
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5 6

Windows Hot Bare Metal Protection

7 8

SelectthebackupanddisktoberestoredandclickAdd. SelecttheEnableDissimilarRestorecheckbox.Thenlocatetheappropriate drivers.Selecttheknownplatformthatyouarerestoringtofromthelist.Then clickOKtocontinuewiththeverificationofthedriverfiles. Amessagedisplaystoacknowledgethesuccessorfailureofthedriverfile verification.

andinjectthenecessarydriverfiles. Ifverificationfails,selectOKtolocateandverifydriversinadifferentlocation. 10 Uponsuccessfulcompletionoftherestore,thefollowingmessagedisplays: QuittheBareMetalRestoreGUIandreboottheserverwiththeWindowsBare MetalCDremovedfromtheserver. 11 RemovethebaremetalCDandrebootyourserverintoitsoperatingsystemby clickingonDiagnosticTools,thenReboot.ClickYestwicetorebootyoursystem. 12 AtthispointtheWindowsbootvolume(usuallyC:)hasbeenrestored.Createand formatadditionalvolumesasnecessary. Important!IffilelevelbackupsoftheoriginalWindowsclientcontainfilesfrom volumesoutsideoftheWindowsbootvolume,youmustcreateandformatthose additionalvolumes.Filelevelrestorewillfailiftheseadditionalvolumesdonot exist. 13 Performfilelevelrecoverytorestoreyourmachinetoitslatestbackup.SeeBasic stepsforrestoringbackupsonpage 323fordetails.

Ifthedriverfileverificationissuccessful,selectOKtocontinuewiththerestore

BaremetalrestoretoaHyperVvirtualmachine
ToperformabaremetalrestoreforWindowsXPorWindows2003guestsin HyperV,thelegacynetworkadapterisneededtoboottheWinPE1.5media.Later WindowsversionsuseWinPE2.0mediaanddonotrequirethelegacyadapter. TorestoreaWindowsXPorWindows2003HyperVguest,configuretheVMto usethelegacynetworkadapter,thenproceedtoDissimilarbaremetalrestorefor Windows2003and2003R2onpage 719. ToconfiguretheHyperVVMtousethelegacynetworkadapter 1 2
720

LaunchHyperVManager,rightclicktheVM,andselectShutDown. TheVMshutsdownanditsStatechangestoOff. RightclicktheVMandselectSettings.

Chapter 32

3 4 5 6 7 8

IntheHardwarelist,selecttheexistingNetworkAdapterandnotethecurrent valueintheNetworkdropdownbox. ChangethevalueintheNetworkdropdownboxtoNotconnectedandclick Apply. IntheHardwarelist,selectAddHardware. ChooseLegacyNetworkAdapterinthelistandclickAdd. ChangethevalueintheNetworkdropdownboxtothevalueyounotedabove, andclickOK. RightclicktheVMandselectStarttopoweriton. Thevirtualmachineisnowrunningandabaremetalrecoverycanbeperformed.

DissimilarbaremetalrestoreforVistaandlater environments
PerformingadissimilarbaremetalrestoreforWindowsVistaandlaterserversis similartothatofWindows2003servers.Someofthebasicdifferencesinclude:

ThebaremetalbootenvironmentrequiresWindowsVista,2008,or2012
driverstoaccesstheunderlyingnetworkandstoragehardware. OncethebaremetalimagehasbeenbootedandtheGUIdisplays,storage controllerdriversmaybeloadedintotheWinPEimage.Thisisdifferentfrom thepreviousbaremetalversionswheretheF6keyhadtobepressedduring boottimeinordertoloaddrivers. Fordissimilarrestores,thedriververificationprocesshasbeeneliminated. Instead,therestoreofabaremetalbackupisperformedandthenthe necessarydriversareinjectedintothenewlyrestoredimage.Theinjectionis performedwithWinPE2.0utilitiesthathandledriverfileverificationanderror reporting. ToperformdissimilarbaremetalrestoresforWinPE2.0clients 1 2 3 Ifperformingtherestoreasatest,firstseeBaremetaltestrestoresonpage 710 BoottheWindowsserverfromthebootCD.Uponcompletionofthebootprocess, theWindowsBareMetalinterfacedisplays. WhentheWinPEimageboots,anattemptismadetodiscoverthelocalnetwork hardware.Dooneofthefollowing:

Ifnoerrorsoccur,proceedtoStep4.

Windows Hot Bare Metal Protection

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 Ifanetworkdevicecannotbefound,selectYestoloadadriverforthenetwork
device.Driverscanbeaccessedfromaremovabledevice,likeaUSBthumb drive.Oncethedriverisloadedsuccessfully,thebootprocesscontinuesand theWinPEGUIdisplays. Ifastoragedriverisneededtoaccessthelocalstoragedevices,loaditasfollows:

ClickBareMetalSetup. SelectLoadDrivertoselectthedesireddriverfile(s).Youmustuse32bit
driverstobecompatiblewiththeWinPE2.0environment.

SelectthetargetfilethenclickLoadDriver.Theselecteddriverisloadedinto
theactiveWinPEimage.Ifyouseeafailuremessage,thedrivercouldnotbe loaded. Whenyouseethemessageindicatingthedriverwasloadedsuccessfully,click OKthenExittoreturntothemainmenu.SelectBareMetalRestore,then RescanDiskandthelocaldisksthatareavailableforrestoredisplayinthelist. Tobeginthebaremetalrestore,selectthebackupandtargetdiskinformation, thenclickStartRestore. Theoptiontoviewrealtimestatisticsappearsinadialogbox.Monitorthestatus oftherestoreontheBareMetalStatisticsscreen,orfromtheUnitrends administratorinterfaceatSettings>SystemMonitoring>Jobs. Oncetherestoreiscomplete,injectanynecessarydrivers:

5 6

ClickOKandthenExittotakeyoubacktotheWindowsBareMetalRestore
screen. ClickRescanDisktoscanfornewlycreatedpartitionsandvolumes. ClickInjectOfflineDriver. SelectdriversintheInjectOfflineDriverdialog:

DriverscanbeaccessedviaanetworkshareorUSBthumbdrive. Navigatetothefoldercontainingstoragedrivers. SelectyourdriversthenclickInject.Anattemptismadetoinjectallofthe

driversintheselectedfolder.Pleasenotethatyoumustinject32bitdriversto becompatiblewiththeWinPE2.0environment. Oncetheinjectioncompletes,adialogconfirmingsuccessorfailuredisplays.If thereisafailure,viewtheresultinglogfiletodeterminethecause. RemovethebaremetalCDandrebootyourserverintoitsoperatingsystem.

10 AtthispointtheWindowsbootvolume(usuallyC:)hasbeenrestored.Createand formatadditionalvolumesasnecessary. Important!IffilelevelbackupsoftheoriginalWindowsclientcontainfilesfrom volumesoutsideoftheWindowsbootvolume,youmustcreateandformatthose additionalvolumes.Filelevelrestorewillfailiftheseadditionalvolumesdonot exist.

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11 Performfilelevelrecoverytorestoreyourmachinetoitslatestbackup.SeeBasic stepsforrestoringbackupsonpage 323fordetails.

AdditionalconsiderationsforWindowsbaremetal
Thefollowingsectionsoutlinetroubleshootingandconsiderationswhenusing baremetalbackupsfordisasterrecoveryprotection.

WindowsbaremetalInterface Diagnostictoolsoption Baremetalsetupoption Whenasystemdoesnotbootfollowingabaremetalrestore

WindowsbaremetalInterface
WhentheWindowsbaremetalbootCDhasbeencreated,useittorebootthe Windowsclient.Therebootprocesstakesafewminutestocomplete.Upon completionofthebootprocess,theWindowsbaremetalGUIdisplays.Usethe WindowsbaremetalGUItotestthebaremetalmedia,performcoldbaremetal backups,injectdrivers,andperformbaremetalrestores.Notalloftheseoptions areusedintypicalrestores.Manyoftheseoptionsshouldonlybeusedinvery specificscenarios.SeeBaremetalrestoreproceduresonpage 717forthemost commonbaremetaloperations. AfterbootingyourWindowsserverfromthebaremetalbootdisk,theWindows BareMetalGUIdisplaysandthefollowingoptionsareavailable.

Windows Hot Bare Metal Protection

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Button Real-time Statistics Bare Metal Backup

Description View the progress of backup and restore procedures. Perform a cold bare metal backup of your server. Note that it is preferable to schedule and run a hot bare metal backup from the web interface if possible. Tools used for troubleshooting bare metal restores. See Diagnostictoolsoption for details. Search for and view information relating to Unitrends bare metal procedures. Verify that the WinPE environment is properly configured for performing bare metal restores.

Diagnostic Tools

Bare Metal Help

Bare Metal Hardware Confirmation Bare Metal Restore Bare Metal Setup

Perform restore operations. Configure the NIC(s) in the WinPE environment. See Bare metalsetupoptiononpage 725 for details. Open a Windows command prompt within the WinPE environment.

New Console

Diagnostictoolsoption
WindowsBareMetaldiagnostictoolsareusedtochecksystemavailabilityandto monitorsystemhealth.Usethesetoolstochecknetworkconnectivity,detect hardware,viewlogs,andverifynormalsystemoperations.ClickDiagnosticTools onthemainmenutoaccessthetools. Thefollowingoptionsareavailable:

QuickTestallowsyoutoperformBareMetalHardwareConfirmation. ConsoleopensaWindowscommandprompt. SettingsallowsyoutoviewandmodifythenetworksettingsoftheWinPE

environment.

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 MapDriveallowsyoutomapanetworkdrivetotheWinPEenvironmentso
youcaninjectdrivers.

DiskpartopenstheWindowsDiskpartutility. ViewLogsallowsyoutoviewlogsassociatedwithbaremetalbackupand
restoreprocedures. Helpopensallhelptopicsavailable. RebootrebootstheWinPEenvironment. ReturnreturnstothemainWindowsBareMetalmenu.

Baremetalsetupoption
UsetheBareMetalSetupinterfacetomodifynetworkinformationandconfigure networkadapters. Tomodifyconnectionsettings 1 2 3 4 ClickBareMetalSetuptolaunchtheConfigurationinterface. Selectthedesirednetworkadapter. SelectChangeSettings,modifysettingsasdesired,thenclickApplytosave. ClickQueryServertoverifyconnectivitybyqueryingtheUnitrendssystems backuprecords. Note:Whenthesystemisbootedandanadapterhasincorrectsettings(e.g., duplicateIPaddressortheadapterisnotpluggedintoaswitch),selectUseDHCP toconfiguretheadapterusingtheDHCPprotocol.ThisresetstheIPaddress settingsforthatadapter.TosubscribetoanewDHCPaddress,selectRenew. Optionally,theadaptercanremaininanunconfiguredstateifanotheradapterwill beusedinstead. Toviewsummaryofcurrentnetworkadapters 1 2 SelecttheredAvailableNetworkAdaptersentrytodisplayatableviewofall adaptersandtheirproperties. SelectAvailableNetworkAdapterstitleagaintoswitchbacktothenetwork settingsview.

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Whenasystemdoesnotbootfollowingabaremetal restore
ThissectionisspecifictoWinPE2.0clientsthatfailtorebootwiththefollowing symptomsafterabaremetalrestore:

AftercompletionoftheBIOSpostroutines,thesystemremainsatablank
consolescreenwithoutattemptingtobootfromanyinternalharddrive. AftercompletionoftheBIOSpostroutines,thebootprocedurefailswitha messagesimilartoBOOTMGRmissing. Inthesecases,theprobablecauseofthebootfailureisthattheWindows BOOTMGRandBootConfigurationDatabase(BCD)werenotrestoredduringthe baremetalrestore.Bydefault,theWindowsinstallerplacesthesecomponents intoasmallpartitionseparatefromthepartitionthatcontainstheWindows system.Iftheservercontainsmultipleinternalharddrives,theWindowsinstaller mayplacethispartitiononadiskdifferentfromtheWindowssystem.Belowisa configurationwherethisisthecase: TheWindowssystempartitionC:\Windowsisondisk0andtheWindows BOOTMGRhasbeeninstalledondisk3inapartitionnamedSystemReserved.The partitioncontainingC:\WindowsisnotmarkedasActiveandtheSystemReserved partitionondisk3ismarkedActive.AnActivepartitionisabootablepartition. Therefore,inthisconfiguration,abaremetalbackuponlybacksupthepartition containingC:\Windows.TheSystemReservedpartitioncontainingtheWindows BOOTMGRisnotbackedupsinceitisonaseparatephysicaldisk. InaconfigurationwheretheWindowssystempartitionandtheBOOTMGR partitionareonthesamephysicaldisk,abaremetalbackupandrestore completessuccessfully,sincebothpartitionsarebackedupandrestoredtogether. ThefollowingprocedureallowstheWindowsBOOTMGRconfigurationtobe recoveredafterabaremetalrestoresothattheserverwillbootproperly.

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TorecovertheBOOTMGRconfiguration 1 2 3 BoottheserverusingtheWindowsinstallationmedia. Onthemainscreen,selectNextandthenRepairYourComputer. Atthispoint,therepairproceduredoesnotdetectthedesiredWindows installationandpresentsnonetoselect,evenafterstoragedriversareloaded. SelectUserecoverytoolsandthenNext.Onthefollowingscreen,selectthe CommandPromptoption. Enterthiscommandattheprompt:

# diskpart.exe

4 5 6

Enterthiscommandtolistavailabledisks:
DISKPART> list disk

Findthedesireddiskinthelistandselectitbyenteringthiscommand:
DISKPART> select disk number

wherenumberisthenumberofthediskthatcontainstheWindowsinstallation. 7 SelecttheWindowspartitiononthedisk:
DISKPART> select partition number

wherenumberisthepartitionnumber. 8 9 Maketheselectedpartitionactive(bootable):
DISKPART> active

Exitthediskpartutility:
DISKPART> exit

Thepartitionisnowbootable. 10 Reapplythemasterbootrecordandthebootsectorbyenteringthesecommands:
# bootrec.exe /FixMbr # bootrec.exe /FixBoot

11 Whenthemasterbootrecordandbootsectorhavebeenreapplied,rebuildthe BootConfigurationDatabase(BCD)byexecuting:
# bootrec.exe /rebuildbcd

The/rebuildbcdoptionscansalldisksforWindowsinstallations. 12 Foreachinstancefound,youareaskedifthatinstanceshouldbeaddedtothe BCD.AnswerYfortheWindowsinstallationthatiscurrentlybeingrepaired. 13 WhentheBootConfigurationDatabasehasbeenrebuilt,rebootagainusingthe WindowsinstallationmediaandselectRepairYourComputer.

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ThedesiredWindowsinstallshouldnowbedetected.Ifitisnot,loadthe appropriatestoragedrivers. 14 WhentheWindowsinstallinstancedisplaysinthelist,selectit,thenclickNext andchooseCommandPrompt. 15 Fromthecommandline,execute:

# X:\sources\recovery\StartRep.exe

Thisrunsforafewminuteslookingforproblemsandattemptingtoperforma repair.Somerepairsrequireasystemrestarttocomplete.Removetheinstallation mediafromthedriveandallowthecomputertorebootitselffromthenewly restoredWindowsinstall.

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Chapter33 BareMetalforLinux
UseUnitrendsbaremetalprotectionfordisasterrecoveryofyourLinuxclients. Seethefollowingtopicsfordetails:

Linuxbaremetaloverviewandrequirementsonpage 729 ImplementingLinuxbaremetalprotectiononpage 730 Linuxbaremetalrestoreprocedureonpage 731 Linuxcoldbaremetalprotectiononpage 734

Linuxbaremetaloverviewandrequirements
ToprotectLinuxclients,burnabaremetal.isoimagetoCDandrunperiodic masterbackups.Fordisasterrecovery,bootfromtheCD,thenrestorethemaster backupfollowedbyanydifferentialand/orincrementalbackups.Themost commonsituationnecessitatingabaremetalrestoreiswhentheentirefilesystem ontheLinuxclienthascrashedandcannotberecoveredwiththefsckcommand, butthesystemcanbebootedfromtheharddrive.

Linuxhotbaremetalrecoveryrequirementsand limitations
KeepthefollowingcriteriainmindwhenplanningforLinuxdisasterrecovery:

AvalidMasterBackupoftheclientmustbeperformedbeforerestoringfrom
thebootCD. Filesystemscannotberemovedfromtheconfiguration. Diskscannotbepartitionedmanually. Rootdiskscannotbechanged.
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 Thesystemmustberestoredtodiskswhicharethesamesizeorlargerthanthe
originaldisks.

Youareresponsibleforbootingthesystemandtheavailabilityofthebare
metalmedia. ThecomputercanbootfromthebaremetalCD. ForLinuxplatforms,youcanrunacoldbaremetalifdesired.ForGPT partitionedUbuntu12.04systems,youmustbackuptheentirediskas describedinPerformingcoldbaremetalbackupsandrestoresonpage 736. TestthebaremetalCDwhencreatedtomakesurethatitwillworkatthetime ofrestore. Thebaremetalmediafortheservercannotbecreatedafterthesystemhas crashed. Theservermustusethedefaultserviceportof1743.Thisisbecausetheclient maynotbeabletomodifyitsservicesfile(/etc/services)whenbootedfromthe alternatebootmedia. LinuxbaremetalsoftwarewillworkcorrectlyonlyiftheclienthasGRUBboot loaderasthedefault.LILObootloaderisnotsupported. ForVMwareguestsrunningLinuxthatwerebackedupattheGOSlevel,theVM mustbeconfiguredtousetheE1000networkadapteranditsSCSIcontroller mustuseLSIparallellogic.BaremetalrestoreisnotsupportedonLinuxVMs usingtheVMXNET3adapterorwhoseSCSIcontrollerusesVMware paravirtual.Itisrecommendedtorunbackupsatthehostlevelratherthanat theagentlevel. DissimilarbaremetalrestoresarenotsupportedforLinuxclients. ThepremiseofbaremetalprotectionistocreateaLinuxbaremetalbootdisk, whichcontainsprograms,utilities,andsystemspecificinformation.Thisdiskcan beusedtoaidinrecoveryofacrashedsystem.Thecrashedsystemisbootedusing thebaremetaldisktobegintherestoreprocess. Baremetalrestorestheentiresystemfromaselectedmasterbackup.Alldisks presentinthesystemconfigurationduringcreationofthebaremetalmediaare configuredandusedforrestoringdata.

ImplementingLinuxbaremetalprotection
ToensureyourLinuxsystemsarefullyprotectedintheeventofadisaster, implementbaremetalprotectionasfollows: 1 InstalltheUnitrendsLinuxagentandaddtheclienttothebackupsystem.See Linuxprotectiononpage 649fordetails.

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Runperiodicmasterbackups.Avalidmasterbackupisrequiredtoperformbare metalrestoreoftheclient.SeeTocreateabackupscheduleonpage 141for details. UsetheUnitrendsconsoleinterfacetocreateabaremetal.isoimage.See CreatingLinuxhotbaremetalbootmediabelow.

CreatingLinuxhotbaremetalbootmedia
YoucanuseyourLinuxmasterbackupstocreatebaremetalmedia,whichcan thenbeusedtorestoreyourservertosimilarhardware.Dissimilarbaremetal restoresarenotsupportedforLinuxclients.Ensureyouhaveasuccessfulmaster backupoftheLinuxserveryouwishtorestore.Thiswillbeusedtocreateyour baremetalmedia.IfyoudonothaveasuccessfulmasterbackupofyourLinux server,baremetalrestoreisnotpossible. Tocreatethebaremetalbootmedia 1 2 IfyouhaveaphysicalUnitrendsappliance,insertablankCDintotheUnitrends system'sopticaldrive.ThisisnotnecessaryfortheUEBvirtualsystem. FromtheconsoleinterfaceoftheUnitrendssystem,selectoption4Advanced Options. Note:YoumayremoteintotheUnitrendssystemusinganSSHclientandissuethe command/usr/bp/bin/dpuconfigtoaccesstheconsoleinterface. 3 4 5 6 Selectoption1BareMetalMediaCreation. Selectoption1LinuxHotBareMetalMedia. UsethearrowkeystoselectthedesiredLinuxclient. Themediaiscreated.ForphysicalUnitrendssystems,itisburnedtothemediayou insertedintotheUnitrendssysteminStep1.ForvirtualUnitrendssystems,an.iso iscreatedinthebaremetalsshare,accessiblefrom\\<IPofyourUnitrends system>\baremetals.

Linuxbaremetalrestoreprocedure
TheLinuxbaremetalrestoreprocessusesamasterbackupofyourserverto recreatetheoperatingsystem.Allfilesassociatedwiththemasterbackupare restored.Filesinanydifferentialorincrementalbackupscanberestoredafterthe baremetalrestoreiscomplete.
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Itisimportanttoknow:

Youneedavalidmasterbackupandthebaremetalmediashouldbetestedas
describedinTestonpage 733. TheoptionSmartrestoredestroysalloftheexistingdataonalldisks.Pleasebe surethatthisisabsolutelydesired. TheoptiontoMakediskbootableintheRestoremenucannotdamage anythingonthedisk. Toperformtherestore 1 2 Ifperformingtherestoreasatest,firstseeBaremetaltestrestoresonpage 710. BootyournewhardwarefromthediskyouburnedinCreatingLinuxhotbare metalbootmedia.IfyouneedtochangetheIPoftherestoretarget,navigateto Utilities>ChangeIPaddresses>ChangeClientIPaddress.IfyouchangetheIPof therestoretarget,youneedtochangetherelevantentryinthehostsfileonthe Unitrendssystematthispointaswell.Todoso,navigatetoSettings>Clients, Networking,andNotifications>Networks>HostsontheUnitrendsinterface. YoumayoptionallytestconnectivitytotheUnitrendssystembyselectingTest fromthemenu. BegintherestoreprocessbyselectingRestore>SmartRestore. Note:IftheIPaddressoftheLinuxclientischangedbeforethebaremetalrestore process,theclientsIPaddressmustalsobeupdatedintheUnitrendssystems hostsfilebynavigatingtoSettings>Clients,Networking,andNotifications, Networks>Hosts. 5 6 7 8 Youarewarnedthattherestoreprocesswilldestroyalldatacurrentlyonthedisk yourerestoringto.TypeYandpressEntertoproceed. EnterthenameofyourbackupdeviceandpressEnter,orjustpressEnterto acceptthedefault.ThisistypicallyD2DBackups. EnterIDnumberofbackuptouse.YoumayleavethisblankandpressEntertouse themostrecentmaster. Followonscreeninstructionstoenteranyexclusions.Thisdatawillnotbe includedinyournewlyrestoredsystem.TypenoneandpressEnterifyouhaveno exclusions. ReviewyourchoicesandpressEntertoproceed.

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10 Yourbackupistransferredtoyournewhardware.Donotperformanyactionson yournewserveruntiltherestoreiscomplete.Youcanmonitorthestatusofthis restoreintheUnitrendsinterfacebynavigatingtoSettings>SystemMonitoring >Jobs. 11 Oncetherestoreiscomplete,gobacktoyourLinuxserverandpressEnterto returntotheLinuxHotBareMetalmenu.SelectExit,thenselectYestoexit.If askedtomakediskbootable,selectYes. 12 Yourserverrebootsintoitsformerstate. 13 Performfilelevelrecoverytorestoreyourmachinetoitslatestbackup.SeeBasic stepsforrestoringbackupsonpage 323fordetails.

Linuxbaremetalmenuoptions
WhenbootingthecomputerusingtheLinuxbaremetalmedia,theHotBareMetal interfacedisplays.Thispermitstherestoreofanexistingclientorallows informationtobeviewedregardingtheconfigurationofthesystemsdisksandfile systems.Menuoptionsaredescribedintheremainderofthissection.

Test
Itisstronglyrecommendedthatthebaremetaltestbeperformedoncetheclient bootsusingthemedia.ThiscanbedonebyselectingtheTestoptionfromthe mainmenu.Thesetestsestablishanetworkconnectiontothebackupsystem. Aftersuccessfullytestingbaremetalmedia,storeitinasafelocation.

Restore
Torestoreyourfilesystemintheeventofadisaster,selectRestore>Smart Restore.Thisprocessautomaticallyperformsallnecessarystepstosetupthedisk. Restore>PrepareDisksformatsthedisks.Yourserverisrebootedaftertheformat iscomplete.Restore>MakeDiskBootablepreparesthedisktobebootableand shouldbeselecteduponcompletionoftherestore.

ViewInfo
UsingtheViewInformationmenupermitsreviewofthemountedfilesystems,the filesystemtable,mountpoints,diskpartitioninformation,thehosts,andthe networkroutes.

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Utilities
Thisoptionenablesyoutocheckthefilesystemsonyourdisks,mountorunmount filesystems,changetheclient,system,andgatewayIPaddress,andexecutethe UNIXshell.

Exit
SelectExittoexittheLinuxhotbaremetalmenuandrebootyourserver.

InitiateLinuxclientrestorefrombackupsystem
UsethisproceduretomanuallyinitiateabaremetalrestoreofaLinuxclientifa problempreventsthenormalproceduresfrombeingused. ToperformabaremetalrestoreofaLinuxclient 1 2 3 4 5 6 7 BoottheLinuxserverfromthebootCD.UponcompletionoftheLinuxbaremetal bootprocess,theLinuxBareMetalinterfacedisplays. RuntheTestutilityfromtheLinuxhotbaremetalmenu.Thisisimportantsince thetestutilitynotonlycheckstheclient,italsostartsthenetwork. MountfilesystemsbyselectingUtilities>Mountfilesystems. FromtheUnitrendsinterface,starttheclientrestorebyselectingyourclientinthe NavigationpaneandclickingRestore. ChoosethebackuptoberestoredandclickNext(SelectFiles/Items)below. IntheFileSelectionList,selectallfiles. ClickShowAdvancedExecutionOptionstoopentheform.Makesurethatthe TargetDirectoryvalueissetto/tmp/root.mnt.Thisisthedirectorywherethe baremetalapplicationhasmountedtherootfilesystemontheclient. ClickRestoretoinitiatetherestore.Analertdisplayswarningyouthatrestoring /bootwilloverwritebootloaderfiles.ClickYestocontinue. SelectSettings>SystemMonitoring>Jobstoviewtheprogressoftherestore.

8 9

Linuxcoldbaremetalprotection
Unitrendscoldbaremetalbackupsperformablocklevelbackupofaserver'sboot disk.Thisbackupallowsyoutorestoreyouroperatingsystemintheeventofa disaster.Unitrendsrecommendsusingthemasterbackuptocreatethebaremetal
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mediawhenpossible,butinsomecasesyoumayhavetoperformacoldbare metalbackup.Thisrequirestheservertobeofflineduringthebackup,andis necessaryonGPTpartitionedUbuntu12.04systems. Note:OnWindowssystems,coldbaremetalbackupsarenecessaryifusing dynamicdisksorGPTpartitions.UsetheLinuxcoldbaremetalproceduresforthese Windowssystems.

Creatingtheisoforusewithcoldbaremetalbackups
Aspecialbootablediskmustbeusedtoruncoldbaremetalbackups.Thissection explainsthestepsnecessarytocreatethisdisk. Warning:.isoscreatedwiththeUnitrendsBareMetalMediatoolontheclientand .isoscreatedwiththeLinuxHotBareMetaloptiononthebackupsystemshould notbeusedtoperformcoldbaremetalbackups.Thesebackupsmaynotfunction properlyduringrestores.Onlyuse.isoscreatedonthebackupsystemusingthe ColdBareMetalMediaoptionasdescribedbelow. Tocreatethecoldbaremetal.iso 1 2 IfyouhaveaphysicalUnitrendsappliance,insertablankCDintotheUnitrends system'sopticaldrive.Thisisnotnecessaryforthevirtualsystem(UEB). FromtheconsoleinterfaceoftheUnitrendssystem,selectoption4Advanced Options. Note:YoumayremoteintotheUnitrendssystemusinganSSHclientandissuethe command/usr/bp/bin/dpuconfigtoaccesstheconsoleinterface. 3 4 5 6 7 8 9 Selectoption4AdvancedOptions. Selectoption1BareMetalMediaCreation. Selectoption2ColdBareMetalMedia. Alistofclientsdisplays.Usethearrowkeysonyourkeyboardtoselectwhichclient you'dliketomakethemediaforandpressEnter. PressYiftherootdiskontheclientisSCSI,orNifitisIDE. EnterthenetworkgatewayoftheclientandpressEnter. EnterthenetmaskoftheclientandpressEnter.

10 PressYifthereisafirewallbetweentheclientandUnitrendssystem.Otherwise pressN. 11 PressYtoconfigurethebaremetalbootdisktorunacoldbaremetalbackupas soonasyourclientbootsfromit.OtherwisepressN.

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12 Themediaiscreated.ForphysicalUnitrendssystems,itisburnedtothemediayou insertedintotheUnitrendssysteminStep1.ForvirtualUnitrendssystems,an.iso iscreatedinthebaremetalsshare,accessiblefrom\\<IPofyourUnitrends system>\baremetals.

Performingcoldbaremetalbackupsandrestores
Coldbaremetalbackupsbydefinitionrequireyourservertobeofflineduringthe backupoperation.Forthisreason,Unitrendsrecommendsusingthemaster backuptocreatethebaremetalmediawherepossible.However,youmustuse thiscoldbaremetalbackupprocedureforGPTpartitionedUbuntu12.04systems. Note:OnWindowssystems,coldbaremetalbackupsarenecessaryifusing dynamicdisksorGPTpartitions.UsetheLinuxcoldbaremetalproceduresforthese Windowssystems. Toperformacoldbaremetalbackup 1 2 Inserttheclientspecificcoldbaremetalbootdiskintotheclientandreboot. Whentheclientreboots,bootfromdisk. Dependingonthesettingsyouchosewhencreatingyourbootmedia,abackup maybeginrightaway.Toinitiateabackup,selectBackupfromthemenu.The backupisqueued. MonitorthestatusofthebackupfromTasks>RealTimeTaskMonitororfrom theUnitrendsinterface. Whenthebackupcompletes,removethebootdiskandrebootyourclientintoits operatingsystem. Toperformacoldbaremetalrestore 1 2 3 4 Inserttheclientspecificcoldbaremetalbootdiskintotheclientandreboot. Whentheclientreboots,bootfromdisk. Toinitiatearestore,selectRestore>RestoreAllfromthemenu. Typethenameofthebackupdevicewhereyourcoldbaremetalislocated. D2DBackupsistypical. PressTabtoselecttheBackupNumberfield.Amessagedisplaysexplainingyour options.Typeabackupnumberorleavethisfieldat0tousethemostrecent backup.

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5 6 7 8

PressF6tobegintherestore.Amessagedisplayswarningthatthisoperationwill overwriteexistingdataonthedisk.Pressanykey. SelectYestoconfirmtherestoreoperation.Therestoreisqueued. MonitorthestatusoftherestorefromTasks>RealTimeTaskMonitororfrom theUnitrendsinterface. Whentherestorecompletes,removethebootdiskandrebootyourclientintoits operatingsystem.

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Chapter34 BareMetalforx86Platforms
TheproceduresinthischapterapplytoallIntelcompatibleplatformsrunningon x86architecture,otherthanLinuxandWindows.ForLinuxandWindowsclients, seeBareMetalforLinuxonpage 729orWindowsHotBareMetalProtection onpage 711. Coldbaremetalbackupsareusedtoprotectx86platforms.Tostart,burnabare metalISOimagetoCD.Thenrunperiodiccoldbaremetalbackupsbyshutting downtheclient,bootingfromtheCD,andselectingthebaremetalbackupoption fromthebootmenu.Fordisasterrecovery,bootfromtheCD,thenrestorethe baremetalbackupfollowedbyanyfilelevelbackups(master,differential,etc.). Seethefollowingtopicsfordetails:

Intelplatformsbaremetaldisasterrecoveryonpage 740 Specifyingbaremetalsettingsforaclientonpage 742 Testingbaremetalbackupsonpage 743 RecoveringfromacrashwiththebaremetalbootCDonpage 744 UsingthebaremetalcrashrecoverybootCDonpage 744 BaremetalbootCDmenuoptionsonpage 745 Manualbaremetalbackuponpage 748 Whentoperformacoldbaremetalbackuponpage 749 Recoveringfromacrashusingcoldbaremetalonpage 749 ConfigurationsettingsforCDonlyversionofbaremetalonpage 751 Baremetaloptimizationonpage 751 Novellagentbaremetaloptimizerutilityonpage 752

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Intelplatformsbaremetaldisasterrecovery
BareMetalPlusforIntelPlatformsallowsfullcrashrecoveryofanylicensed backupsystemagentrunningonanIntelcompatiblePCplatform.Baremetal backsupaclientsmainharddriveinasequenceofpartitionimages.Thisversion usesaLinuxbasedbaremetalbootmedia. Thereareseveralfundamentalthingstounderstandaboutbaremetalbefore gettingstarted:

Setupandconfigurationofsomeclientworkstationsmustbedone.Thisis
becauseBareMetalPlusisdesignedforcrashrecoveryprotectionofclient workstations,notthebackupsystem. BareMetalPlusonlybacksupthemainharddriveonthefirstcontrollerofthe client. TheclientmusthaveaCDROMdrive. BareMetalPlussupportsbootableCDversion. ThebaremetalCDversioncreatesanISOCDROMimageforagivenclient.This imagecanthenbeusedtoburnaCDspecificforeachclient.Itissuggestedthat yougenerateaCDforeveryclientandkeepitinasleevenexttotheclientfor emergencyuseintheeventofacrash. AharddiskattachedtoaPCissectionedintoareascalledpartitions.Eachpartition couldbeaseparateoperatingsystem(suchasWindowsonpartition1andUNIX onpartition2),orthediskcouldbesplitintofilesystemsforaparticularoperating system.Forexample,Windowswouldmakepartition1theC:driveandpartition 2theD:drive.BareMetalPluswillbackupallpartitionsonthemaindiskwithout regardtotheirunderlyingoperatingsystem.Werefertothisasanimagebackup. Therationalebehindimagebackupsis:

Thesystemimagebackupisfastbecauseitonlybacksuptherealdataonthe
drive,notemptyblocksofunreferenceddata. Thereareneverissueswithlockedoropenfileswhenbackinguptheclient becausetheentireimageisofanonrunning,cleanlyshutdownclient. Therestoreprocessissimpleavoidingthecomplexitiesofinstallingand configuringspecificoperatingsystems. Potentialproblemsduringarecoveryareminimizedduetoitssimplicity.

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Advantages Bootable CD version Bare metal CD is the entire crash recovery media with a wide range of drivers.

Disadvantages This version should ideally be used in situations with systems having advanced configurations (for e.g. RAID). You have to manually reboot the system after the bare metal backup is done.

This version allows the multiple clients to be configured on the same CD.

The time required creating the CDROM image and burning the CD is slightly more than the other two versions.

TocreateabaremetalbootCD AftertheclientsandD2Ddeviceshavebeenconfigured,createabaremetalboot CDforeachclientwhichisbaremetalaware.Thebaremetalbootmediaiscreated usingthebackupsystemsconsoleinterface.Forphysicalsystems,connecttothe backupsystemconsoleremotelyusingaviewer,suchasVNC.Forvirtualsystems, connecttothebackupsystemVMwithinyourhypervisor. 1 Fromthebackupsystemsconsoleinterfacemenu,enteroption4forAdvanced Options,then1forBareMetalMediaCreation. Note:Ifthisisthefirsttimetheuserisonthismenu,aninformationalpopup windowdisplays.SelectOKtocontinue. 2 3 4 5 OntheBareMetalsupportscreen,type2,inthePlease enter choicefieldfor coldbaremetalmedia. SelectBootableCD. Selecttheclientforwhichabaremetalbackupneedstobedone. Selectthebackupdeviceforbaremetal. Note:Allofthebaremetalbackupsconfiguredatthistimewillbestoredonthis device.IftheclientbeingbackedupisconfiguredwithaSCSIdriveasitsrootdisk, thenclickonIsRootDiskSCSI(elseitsIDE).

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Completethenetworkoptionsections.Ifthereisnofirewallbetweenthebackup systemandtheclient,thedefaultselectionisOK.Ifthegatewayinformationisnot thesameasthatoftheclient,thegatewayinformationwillneedtobeadded.

BaremetalCDcontainingoneclient
Ifonlyoneclientisbeingsetup,selectCreateBareMetalCDROMImage.Oncethe imageiscompleted,apopupwindowaskingifyouwanttoburnaCDimagenow displays.InsertaCDintotheCDROMdriveonthebackupsystemandselectOK.

BaremetalCDcontainingmultipleclients
IfmultipleclientsneedtobeplacedononeCD,selectAddAnotherClientand repeatthestepsabovestartingwithselectingtheclient.Onthelastclient,select CreateBareMetalCDROMImage.

Specifyingbaremetalsettingsforaclient
FollowthestepsbelowusingthebaremetalBootableCDdialogtospecifysettings foraclientonthebackupsystem. 1 SelecttheclientfromtheBareMetalClientcombobox.OnlyIntelandIntel compatibleclientsarelisted.Thebackupsystemdoesnotappearinthislisteven ifithasanIntelCPUsinceBareMetalPlusisonlyforclients. SpecifytheBackupDevicetousewhenperformingmanualbaremetalbackups. Thiscanbeadisktodiskdevice. TheIsRootDiskSCSItoggledetermineswhethertheclientsprimarydiskisSCSI orIDE. Specifythenetworkoptions.Indicatewhetherthereisafirewallbetweenthe backupsystemandtheclient.Advancednetworksettingscanalsobespecified whichwouldcontaintheNetmaskandthegatewayinformation. YoumayselectAddAnotherClientandrepeattheaboveprocesstoconfigure additionalclientstorunonthesamebaremetalCD. ClickCreateBareMetalCDROMimage. ClickSavetosavetheprofile. Theimagesoftheclientsarestoredinthefollowingdirectory,where$BPDIRisthe installationdirectoryofthebackupsoftware(whichis/usr/bpbydefault):
$BPDIR/cdrom_images
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Thesoftwarecheckstoensurethereisenoughfreespaceinthe/usr/bppartition forthecreationoftheISOimages.ThecreationoftheISOimagesrequires approximately25MB.TheimagecanbetransferredtoaCDandusedforthebare metaloftheclient.Afterthecreationoftheimage,amessageisdisplayedto informtheuseraboutthelastbackupforthatclient. Ifapreviousbaremetalbackupdoesnotexist,usethecrashrecoverymediato performabaremetalbackupofthesystem.OncetheCDiscreated,useittoboot theclient.IfmultipleclientsareconfiguredontheCD,alistofmachinenamesare providedtoselecttheappropriateclient.IftheCDiscreatedonlyforoneclient, anunattendedbaremetalbackupcanbeperformed.Foranunattendedbackup thesoftwarewaitsfor30secondsbeforeabaremetalbackupisqueuedatthe server.Ifthecountdownisinterrupted,thentheMainMenusystemisdisplayed withvariousoptions. BareMetalPlussupports:

BaremetalbootableCDandthecomboCDwithanupdatedsetofdrivers.This
greatlyfacilitatesindetectingnewhardware.Thedriversarecurrentwiththe latestFedorarelease. YoucanmanuallychangetherootdrivefromtheUtilities>SetRootDrive option.Thisfeaturehelpsyouchangetherootdrivefromthestandardhdaor sdatotheactualdrivethatistobebackedup.Thisfeatureplaysacrucialrole inthecasewherethereisazipdriveattachedtoalowerSCSIIDthantheroot disk.Inthiscase,nowtherootdrivecanbeexplicitlysettobackupthe appropriatedrive. ATroubleshootingMenuhasbeenaddedtofacilitateproblemsolvingwhena problemsituationoccurs.Thismenushowsusefulinformation,suchasSCSI devicesthatareattachedtothesystem,networkconfiguration,modules loadedbythebootableoperatingsystem,andinformationabouttheharddrive suchasgeometry,size,andmodeltype. Softwareidaandccissdevices. BootableCDandCD/floppycombinationformultipleclientstobeconfigured onthesamecrashrecoverymedia. Multiplenetworkcards.Itautomaticallydetectsandconfiguresthe appropriatecard.

Testingbaremetalbackups
Pleasetestyourbaremetalbackupstrategyforeachclientbyperformingabare metalrestoreoftheclienttoatestsystem.Testinganddocumentingbaremetal restoreinyourenvironmentwillinsurequickresponsesandsuccessfulbaremetal recoverywhenrequired.
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RecoveringfromacrashwiththebaremetalbootCD
Everyregisteredclientshouldhaveabaremetalcrashrecoverymediacreatedas soonasitissetup.Typically,baremetalbackupsshouldbedoneeverymonthor wheneveranymajorchanges(hardwareorsoftware)aremadetotheclient.Todo abaremetalbackup,boottheclientusingthebaremetalCD. Torestoreabaremetalbackup,youmusthavecreatedtheBareMetalPluscrash recoverymediaandabaremetalbackup. TorestoreacrashedsystemusingthemetalbootCD: 1 2 3 4 5 Boottheclientfromthemedia. Restorethebaremetalbackuptotheclient. Reboottheclientusingitsnormaloperatingsystem. Restorethelastmasterbackuptotheclient. Restorethelastincrementalbackupthatwasperformedafterthelastmaster backup,totheclient.Thismaynotbenecessaryifnoincrementalshavebeen donesincethelastmaster.

UsingthebaremetalcrashrecoverybootCD
WhentheclientsystembootsupfromtheCDitshowsalistofclientsonthatCD ifmorethanoneispresent.Selecttheclientthatyouwanttorestorebyusingthe arrowkeys,andthenpressEnter. Adialogdisplaysaskingyoutowaituntilthesettingshavebeenapplied.Thismay takeawhile.Atthispointthenetworkandharddrivesaredetectedand configuredforuse.Afterthesesettingshavebeenapplied,amessageboxdisplays. Stepsontheabovemessagearenecessaryonlyifahotbaremetalistobe performed.Pressanykeyafterreadingthemessagetogettothemainmenu.Use thearrowkeystomovefromonemenuoptiontoanother.PressEnteronthe optionyouwishtoselect. Aftertheclientbootsup,thefirstthingtodoistheBareMetalQuickTest.Thiscan bedonefromUtilities>BareMetalQuickTest.Thisisasetoftoolsthatwillmake surethattheharddriveisdetectedcorrectly.Ittriestocheckthenetwork connectiontotheserverandtriestopingitbynameandIPaddress.Ifalltestsare successful,thesystemisreadyforperformingbaremetalbackupsandrestores. Ifanyofthesetestsfail,itwillbeindicatedbythestatusFailed.
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IfPhase1(TestforHardDrive)orPhase2(TestforNetwork)fails,youneedtogo toUtilities>Advanced>Confirmhardwaredetectionmenuoption.Thisdisplays therootdrivesaswellasthenetworkinterfacesofthesystemandallowstheuser tochangethemifincorrect. IfPhase3(Pingserverbyname)orPhase4(PingserverbyIP)fails,gotoUtilities >Advanced>ChangeSettingstochangetheIPaddressoftheserver. IfPhase5(TestconnectBPserver)fails,makesurethatthebackupsystems serviceislisteningontheappropriateport(1743). SeeBaremetalbootCDmenuoptionsforadescriptionoftheoptionsdisplayed inthemenu.

BaremetalbootCDmenuoptions
ThefollowingoptionsareavailableinthebaremetalbootCDmenu:

BaremetalbootCDtasksoption BaremetalbootCDbackupoption BaremetalbootCDrestoreoption BaremetalbootCDutilitiesoption

BaremetalbootCDtasksoption
TheTasksOptionprovidesRealTimeStatisticsandaRealTimeTaskMonitor. TheRealTimeStatisticsdialogshowstherealtimestatisticsofthecurrently runningbaremetalbackup. TheRealTimeTaskMonitorissimilarinfunctionalitytotheTaskMonitoronthe backupsystem.Itdisplaysthetasknumber,theclientname,andtypeofaction takingplace,thedeviceonwhichthebackupistakingplace,thetapenumber,the currentstatusandacommentonwhetherthetaskiscompleted.

BaremetalbootCDbackupoption
SelectBackup>Backupforthebackupscreentobedisplayed. TheBareMetalBackupdialogdisplaysthenameoftheclientandtheserver.These fieldscannotbealtered. TheServerbackupDevicefieldallowsyoutoenterthebackupdevicebeingused.

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Verifythebackup?fieldisusedtodetermineifabackupwillbeverified.Bare metalbackupsshouldbedoneatleastonceamonth. Toexcludeapartition,selectExcludePartitionsandpressEnter.Alistofpartitions displays.Usetheupdownarrowkeystoselectapartitionandpressthespacebar tocheckthebox. Abackupcommentcanbeaddedifdesired.PressF6tostartabackup.

BaremetalbootCDrestoreoption
RestoreAllThisoptionqueuesarestorejobontheserverandrestoresallthe partitions. RestoreMasterBootRecord(MBR)Thisoptionallowsyoutorestoreonlythe masterbootrecordfromthebackup. RestoreMBRandExtendedMBRThisallowstherestoreofthemasterboot recordandtheextendedMBRfromthebackupselected. RestoreSelectedPartitionsThisoptionallowsyoutoselectspecificpartition(s) torestore.TheSelectPartitionsfieldallowsyoutoselectpartition(s)torestore. Thedefaultisnone.PressEnter,andusethespacebartocheckoruncheckthe partition. Note:Abaremetalbackupcannotberestoredtoasmallerdisk. Alltherestoreoptionsmentionedabovehavethesamerestorefields. TheClientnameandtheServernamearenoteditable. ServerBackupDeviceallowsyoutochangethedevicename,ifrequired. BackupNumberallowsyoutoselectthebackupnumbertorestore.Bydefaultthis is0,whichindicatesthelastsuccessfulbaremetalbackup.Ifyouknowthenumber ofthebackupyouwanttorestore,youcanchangethisnumber. PressF6toruntherestore. Beforeaselectivepartitionrestoreisperformed,thepartitionshavetobecreated. Ifarestoreisbeingdonetoablankharddrive,thenrestoretheMBR/EMBRfirst andthenrestoretheselectedpartition.Youcouldusefdisktocreatethepartitions aswell.Ifthepartitionislargerthantheoneinthebackup,therestoredoesnot restorethepartition.Youwillhavetousesomethirdpartyapplicationtorestore thepartition.

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BaremetalbootCDutilitiesoption
SelectClient:ThisoptionisusedonlyifthebootCDhasmultipleclients.Ifyou selectYestothequestionaskedaboutconfiguringtheclient,alistofclients displays.Choosetheclientyouwishtoconfigure.Ahostnameandthenetworkfor thisclientisalsoconfigured. BareMetalQuickTest:SeethesectiononQuickTesttoviewdetails. EscapetoUNIXShell:ThistakesyoutoaUNIXshellpromptwhereyoucanperform commandlinefunctionsandthenexitbacktotheBareMetalinterface. DiskUtilities:Thisoptionprovidesasetofutilitiestochangetherootdriveifthe onedetectedisnotthecorrectdrive,autilitytopartitionthedisk,cleanupthe MasterBootRecord,andsomestatisticinformationaboutthedisk.DiskUtilities hastheseoptions:

fdisktorootdisk:Thisoptionallowsyoutoviewinformationaboutthe
partitionsonthesystem.Youcanalsousethisoptiontopartitionthedriveif therestoreisbeingdonetoanewdisk. ZaptheMBR:ThiswillcleantheMasterBootRecordwhichholdsthe informationaboutpartitionsandthebootrecord.Thisshouldbeusedwith cautionsincethiswillrenderthesystemunbootable.Makesureyouhavea goodbaremetalbackupbeforeperformingthisoperation. ViewHardDrive:Allowsyoutoviewtheinformationaboutalltheharddrives onthesystem. Setrootdrive:Thisoptionallowsyoutosettheappropriaterootdriveifthe onedetectedisincorrect. Troubleshooting:Thismenuallowsyoutoviewthesystemconfigurationindetail. Itshowsinformationaboutnetworkconfiguration,thedevicesdetectedduring bootup,andalsoallowsyoutosetthespeedofthenetworkcardifdesired. ViewPCIBus:ThisoptiondisplaysalldevicesthatareattachedtothePCIbus. ViewLoadedModules:Thisoptiondisplaysalltheloadedmodulesonthesystem. ViewSCSIDevicesAttached:ThisdisplaystheSCSIdevicesattachedtothesystem. ViewNetworkSettings:Thisoptiondisplaysthenetworkcardconfiguration.If thereareseveralnetworkcards,theoneconnectedtotheserverwouldbe configured. ChangeNetworkSettings:Thisoptionallowsyoutochangethesettingsforany networkcard.TheRestartAutonegotiationoptiontriestoconfigurethenetwork toautonegotiationmode.Bydefaultitissettono.

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TheForceSpeedoptionallowsyoutosetaspeed.Selecttheoptionandpress Entertoviewadropdownlist.Theforcespeedoptionsare10Mbps,100Mbps, 1000Mbps. ForceModesetsthemodetobeHalforFullDuplex. Logs:Thismenuoptionallowsyoutoviewordeletethebaremetallogs. ViewBareMetalLogs:Thismenuallowsyoutoviewthestartuplogs,thebare metallogs,oralogofaparticularfile. DeleteLogs:Thisoptionallowsallthelogfilestobedeleted. Advanced:Thisoptionhasthefollowingparts:

ChangesettingsAsseentheclientandserverIPsettingscanbechanged.
WhiledoingtheBareMetalQuickTest,ifthereisafailureinphase3or4(ping serverbyIPandname),youcancheckthesettingsandifincorrect,setthe correctIPaddress.Thenetmaskandthegatewaycanalsobealteredif required. ConfirmhardwaredetectionThisoptionhelpsyouidentifytheharddrives andnetworkonthesystem.Iftherootdrivehasbeenidentifiedcorrectly, selectYestodisplayallnetworkinterfaces.Againyouareaskedtoidentify whetherthenetworkinterfaceiscorrect.Ifboththerootdriveandthe networkinterfacehavebeencorrectlyidentified,itperformstheBareMetal QuickTest. Note:Thisfunctionmustbedoneforhotbaremetaltofunctionproperly.

BackupEntireDiskThisoptionisusedtobackuptheentirediskinsteadof
backingupthepartitionsonthedisk.Thisoptionshouldbeusedincaseswhere thesystemisconfiguredforSoftwareRaids(DynamicDisksorGPTpartitionsin Windows). ExitThisallowsyoutoexitoutoftheBareMetalMenu.

Manualbaremetalbackup
Followtheprocedurestocreatethecrashrecoverymediaasexplainedinthe abovesectionsinitsentirety.Oncethecrashrecoverymediahasbeencreated, insertitintotheclientandrebootthePC.TheclientwillbootfromtheCD, assumingtheBIOSisconfiguredtodoso.Abannerdisplaysonthescreentowarn youofanimpendingautomaticbackup(thedefault).PresstheEnterkeyto interrupttheAutomaticBackupcountdownifanymanualadjustmentsneedtobe madetohowthebackupisperformed.ThemainMetalPlusmenuthendisplays whereyoucanchoosetheBackupoptiontogainmorecontrolovertheprocess. Otherwise,allowthecountdowntoexpireandthemachinewillcompletethe backupandpromptyoutoreboottothenormaloperatingsystem.
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Whentoperformacoldbaremetalbackup
Systemretentionrulesretainonebaremetalbackupperclientperweek.Itis recommended,ataminimum,toperformabaremetalbackupoftheclientsevery 30daysoranytimeapatchisinstalledorsoftwareisupgradedonaclient.Abare metalbackupforaclientshouldalsobeperformedanytimeanewnetworkor primaryharddisk(SCSI,IDE)hardwareisaddedoranysignificantconfiguration changesaremadetotheserver.Inorderforacrashedmachinetobootandwork properlyafterabaremetalrestore,makesureallthenewsettingsarepresenton theserver.Testthenewsettingsbybootingfromthenewlymademetalcrash recoverymediaandmakesurethatthenetworkanddiskhavebeenproperly recognized.Todothis,gotoUtilities>Advanced>ChangeSettings.

Recoveringfromacrashusingcoldbaremetal
Torestoreabaremetalbackup,youmustfirsthaveaBareMetalPluscrash recoverymediaandthelastmasteranddifferential(ifapplicable)backupsforthe client.Followtheproceduresintheabovementionedsectionstocreatethemedia fortheclientyouwanttorestore. TorestoreacrashedsystemusingMetalPlus 1 2 3 4 5 6 7 AclientMetalPluscrashrecoverymediashouldbeavailablewithyou. Boottheclientwiththemedia.Togetmoredetailsabouttheusageofthebare metalbootCD,seepage 741. Restorethebaremetalbackuptotheclient. InterrupttheautomaticbackupsothattheBareMetalPlusmenudisplays. Removethebaremetalmediaandreboottheclientusingitsnormaloperating system. Restorethelastmasterbackuptotheclient. Restorethelastdifferentialbackupthatwasperformedafterthelastmaster backup,totheclient.Thismaynotbenecessaryifnodifferentialshavebeendone sincethelastmaster. Oncetherestoreisdone,removethemedia.

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Basicbaremetalrestoreprocedures 1 2 Boottheclientusingthebaremetalcrashrecoverymedia.PresstheEnterkey whenyouseetheAutomaticBackupcountdowntoproceedtothemainmenu. SelectRestorefromthemainmenu.Thistakesyoutotherestoremenu.Fromthe restoremenuyoucanrestore:

3 4

Everything JustthemasterBootRecord(MBR) Selectedpartitions Thesystemanddiskinfofile Selectoneoftherestoreoptionsandyouwillbeaskedafewsimplequestionsand thentherestorewillbequeuedtothebackupsystem. Afterhavingrestoredthesystem,reboottothenewlyrestoredoperatingsystem andrestorethelastmasterandincrementalbackups.

Baremetalrestoretoanewdisk
Specialconsiderationsmustbetakenwhenrestoringtoanewdisk.Youmustbe awareofhowthenewdrivediffersfromtheoriginal.Forinstance,isthenewdisk largerorthesamesizeastheoldone?IsthenewdiskSCSIandtheoriginalwas IDE?WhenshouldyourestoretheMasterBootRecord(MBR)?TheMBRisthefirst partofthedrivethatcontainsthepartitionlayoutanddatausedtobootthe server.Theseconsiderationsarediscussedinthenextsection. Note:Abaremetalbackupcannotberestoredtoasmallerdisk.

Baremetalrestoretoadiskofsamesizeandcontroller
Thisisthesimplestrestore.BootfromthebaremetalmediaandfollowtheBasic baremetalrestoreproceduresonpage 750.

Baremetalrestoretoalargerdisk
Youmustpartitionthedrivebeforeperformingarestorewheneverrestoringtoa newdiskonthesamecontroller(i.e.newandoriginaldisksareeitherbothSCSIor bothIDE)thatisadifferentsizethantheoriginal.Fromtherestoremenu,choose optionRestoreandViewSystem/DiskInfotorestoreandviewthesizesofthe originaldiskbeforeitwaslastseenbyabaremetalbackup.Writethesenumbers down.

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Usingtheoriginaldisksizes,makenewpartitionsusingoptionFDISKtheMain Drivefromthemainmenu.ThiscreatesanewMBR.Whencreatingthenew partitions,itisOKtomakethembiggerthantheoriginal,butifmadesmaller,the restorewillhaveproblemsfittingallofthedataontoagivenpartition. ThistypeofrestorerequiresrestoringusingtheoptionRestoreSelective Partitions.Otherwise,ifrestoreallisselected,theMBRwillberestored,which willundotheworkyoudidusingFDISKtopartitionthedrive.

Baremetalrestoretoadifferentdiskcontroller
AdifferentcontrollermeansthatthesystemwasbackeduponanIDEdiskandyou arenowrestoringtoaSCSIdiskorviceversa.Ifthisisthecase,youmustspecify thenewdiskcontrollerintheCreateBareMetalforClientsdialogfortheclient, andthencreatetheBareMetalPlusdiskette.Usethenewdiskettetobootthe client,thenfollowthestepsinBaremetalrestoretoalargerdiskonpage 750.

ConfigurationsettingsforCDonlyversionofbaremetal
Thesesettingsarepresentinthemaster.inifilein$BPDIR/bpinit. UseAlternateImageBydefaultthisoptionissettoFalse.Onsomeserversor specifichardware,thedefaultimagemightexperienceproblemsduringtheboot. Toworkaroundthisproblemwehaveanothersetofdriversthatcanbeusedfor booting.AftersettingthisflagtoTrue,recreatethemediafortheclient.This optionmustbesettoTrueiftheclientmachineisaCompaqServer. ForceCDBurnIftheserverisconfiguredforburningISOimagesusingthe cdrecordpackage,thenthisoptioncanbesettoTrue.Enablingthisoptionallows youtoburntheimagefromthegraphicaladministratorinterface. CdromDeviceIDThisfieldspecifiestheSCSIIDoftheCDROMdrive.TheIDcan beobtainedbyrunningthecommandcdrecordscanbusasashellprompt.Our softwaredeterminestheSCSIIDinternallyanddefaultstothisfieldifitcannot identifythedrive.

Baremetaloptimization
BareMetalPlusbackupscantakequitesometimeonlargedisksifnotoptimized beforethebackup.Optimizationcandramaticallydecreasethetimeofabare metalbackup.Optimizingthedisktakesaboutoneminuteper500megabytesof
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dataonaslowIntelcomputer.Incontrast,tobackup500megabytesofunused datatothebackupsystemcouldtakeasmuchasthreeminutesplusthespace usedonthedisk. Theoptimizationprocessnotestheunusedspaceonadisksothatcompression willbemaximal.Thisprocessmustbeperformedontherunningclientbeforethe metalbackuphasbegun. Toperformoptimizationofawindowsclient,youcanaccessthisasachoiceunder theOptionssectionofthemainagentmenu. OptimizationofUNIXclientsisperformedusingthefollowingcommand:

/usr/bp/bin/bputil -X

Consideroptimizationperiodicallyforeachclientmetalbackup.Theperiod chosendependsontheamountofdiskactivityontheclient.Agoodtimeto consideroptimizationiswhenalargenumberoffileshavebeendeletedfromthe clientsmaindiskdrive.

Novellagentbaremetaloptimizerutility
TheBareMetalOptimizerutility(bmopt)isusefulwhenusingtheaddonbare metalproductinstalledontheserver.Thisoptionallowsfortheoptimizationofa systemsothatthebaremetalbackupsperformatpeakspeedandsize.Thisutility displaysblocklevelstatisticsforallthevolumesonNetWareServer.Inauser friendlymanner,itprovidesafacilitytocheckandpurgealldeletedbutnotpurged blocksonavolume. Hence,reducethesizeofbaremetalbackupstooptimalsize,ifranonallvolumes priortobaremetalbackups. TheavailablediskblocksonaNetWareserver,atanygiventime,fallintotwo categories:freeandpurgeableblocks.Thespaceconsistingoffreeblocksdonot containanyfiles.Purgeableblocksholddeletedfiles.Adeletedfileisnotactually removedfromthediskinstantly,butmerelymarkedaspurgeable.Thedeletedfile stilloccupiesspaceonthevolumeandconsumesdirectoryentries.NetWare translatespurgeableblocksintofreeblocksatalowpriority.Itrunsalowpriority tasktoscanallvolumes,topurgethedeletedblocks. Whenabaremetalbackuprunsatblocklevelitcannotdifferentiatebetweenreal blocksassociatedwithexistingfilesandpurgeableblocks,resultinginlargesized backupssincethebaremetalisbackingupdeletedfiles.Thebmoptutilitycanbe usedtoresolvethisissue.

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BMOPTdisplaysalistofallnonadminvolumes,andcorrespondingblocklevel statistics:

No.ofAvailableBlocks No.ofPurgeableBlocks No.ofTotalBlocksonaserver

Itcanoptimizetheavailablespace,andreflectthesameinacorresponding volumesblocklevelstatistics.Dependingonthenumberofpurgeableblockona volume,youcandecidetorunoptimizationonavolume.

Usage
LOAD SYS:\BP\BMOPT.NLM

Toselectavolume,usetheUpandDownArrowKeysandselectEntertobegin. AnyprogressingoptimizationprocesscanbecancelledbyselectingESC.Toexitthe tool,selectESC.

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Chapter35 BareMetalfornonx86Platforms
Thischapterprovidesbaremetalproceduresforplatformsthatarenotbuilton thex86architecture.Toprotectnonx86compatibleplatforms,burnabaremetal ISOimagetoCDandrunperiodicmasterbackups.Fordisasterrecovery,youboot fromtheCD,thenrestorethemasterbackupfollowedbyanydifferentialand/or incrementalbackups. Seethefollowingtopicsfordetails:

BaremetalforAIXonpage 755 BaremetalforMacOSXonpage 759 BaremetalforUnixWareonpage 761 BaremetalforSolarisSPARConpage 774 BaremetalforXenvirtualmachinesonpage 780

BaremetalforAIX
ToprotectAIXclients,burnabaremetalISOimagetoCDandrunperiodicmaster backups.Fordisasterrecovery,youbootfromtheCD,thenrestorethemaster backupfollowedbyanydifferentialbackup.Detailsaregivenintheremainderof thissection.

AIXclienthotbaremetalrestore
BaremetalrestoresaresupportedforAIX5.3andhigher.Baremetalrestores allowyoutorecoveranAIXclientduetosystemfailure.Baremetalrequiresthat youcreatethebaremetalmediaontheclient.Thismediacanthenbeusedtoaid inrecoveryofacrashedsystem.

755

Baremetalrestorestheentiresystemfromthemostrecentmasterbackup.All diskswhichareincludedinthesystemconfigurationatthetimethebaremetal mediawascreatedareconfiguredanddatarestored. Keypointsforprotectingyoursystem:

Baremetalmediashouldbegeneratedwheneverthereisasignificantchange
tothesystem.

Baremetalmediashouldbetestedtomakesurethatitwillworkatthetimeof
asystemrestore. Youmusthaveagoodmasterbackupoftheclientbeforerestoringfromthe bootmedia.Donotexcludesystemfilesthatarerequiredforasystemtoboot. Thebaremetalmediaforasystemcannotbecreatedafterthesystemhas crashed.

GeneratingbaremetalmediaforanAIXclient
Baremetalmediaiscreatedbyrunningthemkbmcdutilityontheclient.This utilityisfoundin$BPDIR/bin/mkbmcd,where$BPDIRis/usr/bpbydefault.The creationutilityisinvokedfromtheshellwith:
$BPDIR/bin/mkbmcd

Themkbmcdrequiresthatyouenterthefollolwinginformation: available. StoragedirectoryforisoimageThisdirectoryshouldhave500000blocks available. Ifenoughspaceisnotavailableontheclientmachine,createanNFSshareonthe backupsystemandmountitontheAIXclient.SeeAboutstorageconfiguration onpage 91fordetails.

TemporaryworkspacedirectoryThisdirectoryshouldhave500000blocks

StartingthebaremetalrestoreforanAIXclient
BootyourcomputerusingtheAIXbaremetalmedia.Thiswillallowyoutorestore yourexistingclientorviewinformationabouttheconfigurationofyourdisksand filesystems. Note:Bydefault,theAIXsystemdoesnotbootfromtheCDdrive.Thesystem configurationshouldbechangedtobootfromtheCDdrive.Thiscanbedone duringthebootprocess.

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BaremetalforAIXmenuoptions
AccessthebaremetalforAIXmenubybootingfromtheAIXbaremetalmedia. Menuoptionsaredescribedintheremainderofthissection.

BaremetalforAIXtestoption
ItisrecommendedtoruntheBareMetalTestoncetheclientbootsusingthe media.ThiscanbedonebyselectingTest>TestfromtheMainmenu.This operationteststhemount/unmountoftheharddrive,networkconnectiontothe backupsystem,andstartstheTCP/IPlistener(daemon)tocheckifitisready.

BaremetalforAIXrestoreoption
Ifrecoveringafterasystemcrash,selectRestore>SmartRestore.Theprocesswill performallnecessarystepsautomaticallytosetupyourdisk.Youwillbeaskedto specifythesystemsbackupdeviceandbackupnumber.Torestorethelastmaster backup,donotenterabackupnumberresponse,i.e.,leaveitblank. Attheendofarestore,youarepromptedwiththefollowing: Youmayneedtomakeyourrootdiskbootable. Doyouwanttodoitnow?(y/n)[y] AnsweryorpressEntertoacceptthedefault.Ifyouhaveperformedastepbystep restore,theoptionMakediskbootableshouldbeselectedbeforeexiting. Anotherwaytorestoreasystemistoperformastepbysteprestore.Eachofthe followingstepsisrequiredtosuccessfullycompletetherestore.Fromtherestore menu,selectFormatpartition,CreateFilesystem,Restorefiles,Makedisk bootable.

ViewAIXclientinformationoption
Usingthismenuallowsyoutoreviewimportantsystemsettingswhichweresaved duringthecreationofthebaremetalCD.ViewInfodisplaysthemountedfile systems,thefilesystemtable,mountpoints,diskpartitioninformation,thehosts, andthenetworkroutes.

AIXclientutilitiesoption
Thismenuallowsyoutomount/unmount,check,andchangetheclientand serverIPaddress,selectanalternateharddisk,andrunUNIXshell.

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InitiateAIXclientrestorefrombackupsystem
Thefollowinginstructionscanbeusedtomanuallyinitiatearestoreifaproblem preventsthenormalproceduresfrombeingused: 1 2 3 4 RunTestontheclient. Formatdiskandcreatefilesystemsifnecessary. Mountfilesystems. Fromtheadministratorinterface,choosethebackupfortheclienttorestore. Whileviewingthedetailsofthebackup,chooseRestorelocatedinthelowerright areaofthescreen. ClickShowAdvancedExecutionOptionstoopentheform. MakesurethattheTargetDirectoryissetto:
/tmp/root.mnt

5 6

Thisisthedirectorywherethebaremetalapplicationhasmountedtheroot filesystemontheclient. 7 PressRestoretoinitiatetherestore.YoumayusetheJobStatusscreenintheto viewtheprogressoftherestore.

ReasonsforAIXbaremetalrestore
Thebaremetalsoftwareisapowerfulandflexibletool.Inmanycases,youdonot reallyneedtouseallofitsfeatures.However,youshouldunderstandhowtoapply baremetalinthequickestandmosteffectiveway.Letsconsiderafewcommon caseswhenasystemmayneedtoberestored.

Animportantfile(directory)onthesystemhasbeencorruptedorremoved.
Ifyoursystemisonthenetwork,youdonotneedyourbaremetalmedia. SimplyperformaSelectiveRestorefromthebackupsystemandselectonlythe file(s)youneed.

Thesystemisdead.Therootdrivehasbeenformattedorreplaced.Something

unknownhappenedtothecomputerandnowitdoesnotwork,itcannotbe booted. BootyoursystemusingtheAIXbaremetalbootCD.Fromthemainmenuselect Restore>SmartRestore.Thisreconfiguresallofthedisksandrestoreallthe files.

Importantthingstoknowaboutbaremetalrestores:

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 TheoptionSmartRestoredestroysalloftheexistingdataonalldisks.Please
besurethatyoureallyneedthisstep.Makesurealsothatyouhaveavalid masterbackupandyourbaremetalmediawastestedsuccessfully. TheoptionCreatefilesystemsontheRestoremenuremovesallofthefiles fromthatfilesystem.Youwillbepromptedifyoureallywishtodothis. TheoptionFormatPartitions(Automated)removesallexistingdata. ThechoiceMakediskbootableintheRestoremenucannotdamageanything onyourdisk.

BaremetalforMacOSX
ThissectiondescribessupportforhotbaremetalrecoveryonMacOSX.Itcovers installationoftheprotectionsoftwareforMacOSX,stepsnecessarytocreatea MacOSXhotbaremetalbootDVD,andinstructionsforusingsuchmediato restoreamasterbackup.

HotbaremetaldisasterrecoveryusingMacOSX CreatingahotbaremetalMacOSXbootDVD MacOSXhotbaremetalrestore

HotbaremetaldisasterrecoveryusingMacOSX
ProtectionoftheMacclientbeginswiththecreationofanISOfilethatcaptures informationaboutthesystemrunninginitsnaturalstate.ThisISOimagefileis thenburnedtoahotbaremetalDVDthatcanbeusedtorecoverasysteminthe caseofdisasterorunrecoverablecrash.Fromthisdiskyoubootintotherecovery environmentandrestorethesystemandfilestothestatethatexistedbeforethe crash.

Technicallimitationsandrequirements
UnitrendssupportshotbaremetalrestoreforcomputerswiththefollowingMac operatingsystems:

MacOSX10.4andup,withIntelandPowerPCarchitecture Note:MacOSX10.8and10.7donotsupportPowerPC
Thefollowingfilesystemsaresupported:

HFS HFS+
Note:DissimilarbaremetalrestoreisnotsupportedonanyMacOSXatthistime.
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CreatingahotbaremetalMacOSXbootDVD
Torecoveraprotectedsystem,ahotbaremetalDVDmustbecreatedonthe computerbeingprotected. TocreatetheUnitrendshotbaremetalDVD,placeablankDVDinthecomputers mediadriveandperformthesestepsusingtheterminalapplication: EntertheworkingdirectorywheretheISOfilewillbebuilt. RuntheBareMetalutilitybyenteringthefollowingcommand,whichassumesthe MacOSXagentisinstalledinthedefaultlocationof/usr/bp/:
/usr/bp/bin/mkbmcd

Note:CompletionoftheISOfilewillvaryintime. WhentheISOimageiscomplete,thefollowingmessageappears: Thenewlycreatedisoimageispresentatthelocation. Enterthefollowingcommandtoburntheisoimagetoadisk:

hdiutil burn /<path>/bm_<hostname>.iso.cdr

Afewthingstokeepinmind:

ThehotbaremetalDVDshouldbetestedaftercreationtomakesureitwill
workwhenasystemneedstoberestored.Thediskcanbetestedbyselecting theTestoptionontheMacOSXHotBareMetalv.60interface.SeeMacOSX hotbaremetalrestorebelowforaccessingthismenu. Amasterbackupoftheclientisrequiredpriortodoingahotbaremetal restore.Masterbackupscanbeperformedfromtheadministratorinterfaceor fromthebackupmenu. ThehotbaremetalDVDcannotbecreatedafterasystemcrashes. Thecomputers(clients)hostnameshouldberegisteredonthebackupsystem. Theactualfilelevelbackupforabaremetalrestoreiseitherperformedfrom theadministratorinterfaceorbyascheduledmasterbackup.

MacOSXhotbaremetalrestore
TorecoverasystemusingthehotbaremetalDVD,performthesesteps: 1 2 3 LoadthehotbaremetalDVD,bootthecomputerandholddowntheOptionkey untilthebootmenuloads. Choosethebootmediausingthemouseorarrowkeys. Pressthefollowingkeyssimultaneously,untilthebootmessageappears: Command+S+Return
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TostarttheMacOSXHotBareMetalinterface,atthecommandpromptenter:
./init

Itwilltakeafewminutesforthesystemtostartupandlaunchtheinterface. 5 6 7 8 9 FromtheRestoreMenu,selectSmartRestore. Whenthewarningdisplaysthatalldatawillbedestroyed,selectytoproceed. Afterthefilesystemshavebeencreated,theRestoreNowscreenloads.Enterthe nameofthebackupdeviceorpressEntertoacceptthedefaultdevice. AtthenextRestoreNowscreen,provideabackupnumberorpressEntertouse thelastmasterbackup. Enterexclusionsifnecessary,orenterNoneiftherearenoexclusions.

10 Atthesummaryscreen,verifytheServer,Device,andBackupNumberarecorrect. 11 Pressytocontinue. Fromherethestatusoftherestoreprocesscanbemonitoredfromthe administratorinterface.

BaremetalforUnixWare
ToprotectUnixWareclients,burnabaremetalISOimagetoCDandrunperiodic masterbackups.Fordisasterrecovery,youbootfromtheCD,thenrestorethe masterbackupfollowedbyanydifferentialbackup.Detailsaregiveninthe followingtopics:

UnixWarebaremetaldisasterrecovery BaremetalrapidrecoveryCDforUnixWare7.13/7.14 BaremetalforUnixWarefeatures UnixWarebaremetalJumpStartbooting UnixWarebaremetalAIRBAGmainmenusystem UnixWarebaremetaldiagnostic/confidencetest UnixWarebaremetalsinglefilesystemrestore UnixWarebaremetalfullyautomatedrestore UnixWarebaremetalrestoretosameharddisk UnixWarebaremetalrestoringtoanewpartitionorharddisk UnixWarebaremetalfilesystemstatusreport UnixWarebaremetaladjustingfilesystemsizes UnixWarebaremetalharddiskparameterinformation
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UnixWarebaremetalviewcontrollers UnixWarebaremetalloadBTLDmodules UnixWarebaremetalviewPCI,ISA,PCM/CIAcards UnixWarebaremetalmodifyresourcemanagerdatabase UnixWarebaremetalharddisksingleusermode UnixWarebaremetaldeletingfilesystemsfrommasterlist UnixWarebaremetalslicemanager UnixWarebaremetalrestorefromthebackupsystem

UnixWarebaremetaldisasterrecovery
ToinstallUnixWare7.13/7.14protectionsoftwarefromaterminalwindowonthe clientsystem: 1 DownloadthelatestversionoftheUnixWareBareMetal(Airbag)modulefromthe UnitrendsCustomerCareCenterbyselectingUnixwarefromthedropdown. http://www.unitrends.com/support/customercarecenter/latestagent releases.html Inbinarymode,transfer/bp/<release_number>/ux7_abg.tartothe/tmp directory.ThisfilecanalsobefoundontheclientdistributionCD. Editthelocalhostfile(/etc/hosts)toincludetheIPaddressandDNSnameforthe backupsystem.DothesameonthebackupsystemtoaddtheclientsIPaddress andDNSname. InstalltheBareMetal(Airbag)module.UnixWare7BareMetal(4.5.1) tarxvf/tmp/ux7_abg.tar /tmp/init.uairbag7 Tocontinuewithinstallationtypey PressENTERtocontinue PressENTERtocontinue PressENTERfordefaultof/usr/cactus/airbag Installingsupportfilesin/usr/cactus/airbag Proceed?(y/n): PressENTERtocontinue PressENTERtocontinue
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99)CompleteInstallation EnterSelection: NowtosetupandconfigureUnixWare7BareMetal PressENTERtoproceed Pleaseinsert: UnixWare7InstallationDiskette(Volume1of2) Or UnixWare7InstallationCDROM(Volume1of3shouldbe inordertoextractafewfilesthattheAIRBAGwillneed. PleasepressENTERtocontinue) Itwilltakeabout1minutetoextractthefiles. Note:Thisneedstobedoneonlyonce. TheoriginalUnixWare7InstallationDisketteisneededinordertoproceed.Ifthe originalUnixWare7InstallationDisketteisnotaccessible,inserttheinstallation CDROM1of3,andperformthefollowing: 5 6 PressEntertocontinue Pleasechoose: IhaveinsertedUnixWare7InstallationDiskette(Volume1of2)intofloppydiskette drive. IhaveinsertedUnixWare7InstallationCDROM(Volume1of3)intoCDROMdrive bay. 99.Exitandfailinstallation.IcannotfindeithertheUnixWare7Installation Diskette(Volume1of2)ortheUnixWare7InstallationCDROMVolume1of3. Enterselection: InsertUnixWare7InstallationCDROM(Volume1of3) ThemediamustsayRelease7.1orhigher!! PressENTERwhenReady Copyingfilestoharddisk Phase1Success! Phase2Success!

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Phase3Success! Phase4Success! Phase5Success! Phase6Success! PleaseremoveUnixware7InstallationCDROM(Volume1of3) PressENTERwhenReady BuildingModulesneededVeritasVXSVFS DoyouwishtocreatetheBootableSystemCrashAirBagDiskette(s)atthistime? (y/n): YoucangeneratetheBootableSystemCrashAirBagDiskette(s)laterbyusingthe command: /etc/airbag PressENTERtocontinue UnitrendsSoftwareUnixWare7BareMetal SETUPCOMPLETE 7 8 Followthepromptsandmakeselectionsappropriatefortheconfiguration. Whenthefollowingmessageisdisplays,inserttheUnixWare7InstallationCD ROM(Volume1of3)inordertoextractafewfilesthattheAIRBAGwillneed. NowtosetupandconfigureUnixWare7BareMetal Note:DonotmounttheCD.TheUnixWareinstallationCDisonlyrequiredonce. CompletetheBareMetalinstallation.

BaremetalrapidrecoveryCDforUnixWare7.13/7.14
Onthebackupsystem,insertablank,writableCD.NavigatetotheBare Metal>BootableUX>CDoption.Selecttheclientnameandtheappropriate backupdeviceandclickCreateBareMetalCDROMimage. Whenabluemenupopsup,selecttheoptiontoGenerateCDROMISOimage.Ifa menuisdisplayedpromptingtocreatefloppymedia,exittheinterface,select CreateBareMetalCDROMimageagain.

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Whenthe.isoimagehasbeencreatedsuccessfully,clickBurnBareMetalCDROM towritethe.isoimagetomedia.Thisimagecombinedwiththelastmasterand differentialbackupsoftheUnixWareclientestoretheserverbacktoitsoriginal state.

BaremetalforUnixWarefeatures
Iftheremotebackupserverorbackupdevicehasnotbeensetorhasbeen changed,usetheConfigure/ResetAirbagOptionstosetthevalues.Selectyto changethesettings. Thestepstodothisareasfollows: WhenbootingfromtheCD,someCDROM/BIOScombinationswillworkbetter thanothers.HaveaBIOSthatmapstheCDROMtotheA:drivewhenitdetectsa bootablemediainthedrive.Itmustsaythisonthescreenasitisbooting.Ifitdoes not,thebootableCDmaynotwork. TheCDROMontheUnixWaresystemcannotbeaslavetoachannelthatdoesnot haveamaster.IfitisasecondaryslaveontheIDEchannel,withnosecondary master,theUnixWarekernelwillnotdetecttheCDROM IfusingaSCSICDROM,thereareafewcompatibilityproblems.

UnixWarebaremetalJumpStartbooting
ThisfeatureallowsyoutobootintotheAirbagMenuSystemwithoutthebare metalCD.Thiswillonlyworkiftheairbaghasbeenpreviouslycreatedandthe /standpartitionisnotcorrupted.IfnotbootingwiththebootCD,starttheboot processasnormal.AssoonastheUnixWare7logoisseen,presstheSPACEBAR andshortlythereafterthebootcommandpromptdisplays.Ifanonnetwork supportedfloppyorCDisgenerated,performthefollowingcommands:
ROOTFS=MEMFS and BOOTPROG=AIRBAG b // command is followed by the letter b to denote boot

IfthenetworksupportCDisgenerated,typethefollowingcommand:
ROOTFS=MEMFS b // command is followed by the letter b to denote boot

Thefollowingcontentisanexampleofhowthesessionwillappear.Keepinmind thatthestring [boot] isproducedbythecomputerandindicatesthesystemprompt.

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[boot]ROOTFS=MEMFS [boot] BOOTPROG=AIRBAG [boot]b Donotforgettheb,thisforcesareboot.BootdirectlyintotheAirBagMenu SystemjustasifbootingfromtheCD.However,theloadtimeismeasuredin seconds,notminutes.PerformthedesiredadministrationtasksorusetheAirBag MenuSystemtofullyrecoverthesystem.

UnixWarebaremetalAIRBAGmainmenusystem
TheAirBagfeatureisdesignedtobeusedfromacomprehensivemenusystem calledtheAirBagMenuSystem.FromtheAirBagmainmenu,therearetwo additionalmenus;theyaretheAirBagUtilitiesMenuandtheAirBagUnixExperts Menu.ThissectiondescribesthefeaturesoftheAirBagMainMenuitself.There willexistanoptiontoVerifyNetworkConnectioniftheAirBaghasnetwork supportanditisusedtotesttheconnectiontothebackupsystem.

UnixWarebaremetaldiagnostic/confidencetest
Runningthediagnostic/confidencetestshouldbethefirstthingdoneafter creatingthebootCD.Thistestchecksallbootstrapsandalsoconfirms accessibilityoftheharddrive.Thisdiagnosticalsoteststhenetworkconnection tothebackupserver. Attheendofthediagnostics/confidencetest,thestateofallfilesystemsare reported.Inadditiontoaccessibility,filesystemstatusisdisplayed.

UnixWarebaremetalsinglefilesystemrestore
Thesinglefilesysetmrestorefeatureisusedifonlyonefilesystemneedstobe restoredandnomodificationsofdataonanyotherfilesystemisrequired.This optionisexcellentforrestoringacorrupteddatapartition.Itautomatically excludeseveryotherpartition.Youcanrestoretherootfilesystem,the/stand filesystem,orboth.Thisisalsousedifthesystemitselfbecomescorruptbutthe datapartitionsarestillintact.

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UnixWarebaremetalfullyautomatedrestore
Thisistheeasiestandmostversatilechoicetouseintheentiremenu.Usinga simplekeystrokeandpressingEnterafewtimes,theentirerootharddriveis restoredandreconstructed.Thisfeatureworksforthesameharddiskoranew harddisk.Ifthediskisnew,allthefilesystemsareproportionatelyexpandedupto themaximumallowed.Forexample,the/standfilesystemhasamaximumlimitof 128megabytes.Followingthismethodology,allfilesystemsaremountedandthe usercanproceedtoperformafullrestore. Keepinmind,thispreparestheprimaryharddriveonly,anddoesnotpreparethe secondaryortertiarydrives.Ifthesealsoneedrepair,firstgototheutilitiesmenu toselectthesedrivesandreconstructtheirfilesystems.Thengobacktothefully automatedrestoreandfinishtheprocess.Whenthefullyautomatedrestoreruns, allfilesystems,includingthoseonthesecondaryandtertiaryharddrivesare mountedandthedataisrestoredfromthetapeunlessspecificallyexcluded.

UnixWarebaremetalrestoretosameharddisk
ThisRestoretoSameHardDiskoptionisusedwhentheprimaryharddiskis corruptedbutithasnotbeenreplaced.Astepbystepreconstructionofthe filesystemsontheselectedharddiskisperformed.Choosingthisselectionleads intotheManager.Fromthere,youcanadd,delete,ormergefilesystemsand createnewfilesystems.Whenusingthischoice,theoldinformationcanbeseen bypressing<CTRLALTF3>or<CTRLALTF4>.Thisshowstheoldfilesystemsetup andalsotheoldslicetables.

UnixWarebaremetalrestoringtoanewpartitionorhard disk
Thisfeatureisusedwhentheharddriveisreplacedwithaneweroneofthesame orlargersize.Itdoesafullreconstructionandregenerationoftheneeded filesystemsforthatparticulardrive.

UnixWarebaremetalfilesystemstatusreport
ThestatusofallfilesystemscanbeviewdbyrunningtheBareMetalFilesystem Statusreport.Thereportshowsthenameofthefilesystem,itsmountpoint, filesystemtype,andfilesystemstatus.Thedesiredfilesystemstatusshouldbe CLEAN.Additionally,ifthestatusofafilesystemshowsREGULARFILEorNOT

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CREATEDYET,thisimpliesthattheslicerepresentingthefilesystemiseither damagedornotpresentintheslicetable.Theslicecanberecreatedusingthe Manager. AnothervalueforstatusmaybeDIRTYLOGREPLAYNEEDED.Inthisevent,the filesystemmustbecleaned.Cleaningthefilesystemcanbeaccomplishedbyusing theExpertsMenu.ThefilesystemstatemayalsoshowasCORRUPTED.This generallymeansthatthefilesysetmisbeyondrepair.Ifafilesystemhasabad status,trytorepairitusingthefsckcommand.Iftheattempttocleanthe filesystemfails,usetheManagertorecreateit. Note:UnixWare7.1.3andearlierversionshave /stand onslice10whileversion7.1.4hasitlocatedonslice8.

UnixWarebaremetaladjustingfilesystemsizes
FilesystemsizescanbeadjustedusingtheManager.Inaddition,thefilesystem typecanalsobeadjusted.SeetheUnixWarebaremetalslicemanageron page 769formoredetails.

UnixWarebaremetalharddiskparameterinformation
Insomecases,theharddiskparameterssuchasthecylinders,heads,andsectors arenotcorrect.Additionally,youmaywishtospecifyadifferentgeometrysothat theUnixWarepartitiongeometrymatchesthatofotherpartitions. ThediskstampisasetoftwelveASCIIcharactersthatisauniquediskidentifier. Mostoften,thesecharactersarerandomandcanbemodified.Ifthediskstampis modified,keepinmindthattheUnixWare7devicedatabasewillreflectthatanew diskhasbeenadded.Thedatabasecanberesetlatersothattheolderentrieswith theolderdiskstampareremoved.

UnixWarebaremetalviewcontrollers
FromtheBareMetalViewControllerinterface,thecontrollersandsystemcards inthecomputercanbeviewed.TheISAcards,PCIcards,PCcards,andEISA/MCA cardscanbeseen.Inaddition,allmodulesthatarecurrentlyloadedinthebooted kernelcanbeseen.

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UnixWarebaremetalloadBTLDmodules
AnynumberofBootTimeLoadableDriver(BTLD)modulescanbeloadedfrom usingthisoption.Itrecognizesallthreeofthepopularformats.Simplyfollowthe instructionsandthemodulewillbeloadedandlinkedintothekernelonthefly.

UnixWarebaremetalviewPCI,ISA,PCM/CIAcards
TheinformationonthePCIcardsdisplaythetypeofcontrollercardaswellasits identifier.Inadditiontothecard,aresourcenumberisshownonthefarlefthand column.Thisnumberisusedtomodifytheresourcemanagerdatabase.Tochange theresourcevaluesofaparticularcard,notetheresourcekeynumberandselect theoptiontoModifyResourceKey(expertsonly)toadjustthevalue.

UnixWarebaremetalmodifyresourcemanagerdatabase
Thisfeatureisusefulforrecognizingaspecificcard.Theinterrupttype,the interruptlevel,andtheIOaddressmaybemodifieddirectlyfromthismenu.In addition,theIOaddressbeginandendrangemaybechanged.

UnixWarebaremetalharddisksingleusermode
ThisisoneofthebestfeaturesoftheAirBagMenuSystem.Thisoptionwillcause thesystemtoappearasifithasbeenrebootedfromtheharddrivebutinsingle usermode.Allfilesystemsaremounted,includingalldatapartitions. Administrativetaskscanbeperformedonthesystemwhileinthisstate.The powerofthisfeatureisthatifthesystemisnotbootable,yetnearlyfunctional,it canbeinsingleusermodeandmakerepairsandrestorefilesthataredamaged.

UnixWarebaremetaldeletingfilesystemsfrommasterlist
Attimes,especiallywhenmergingtwofilesystemsintoone,theneedarisesto removeafilesystemfromtheAirBagsknowledge.Thisoptionisusedinthecase whereafilesystemwasmountedatthetimeofCDcreation,butisnotmounted whenthefilesystemisbeingrebuilt.Whenmergingtwofilesystemsintoone,use thisfeaturetodeletetheredundantfilesystem.

UnixWarebaremetalslicemanager
TheManagerisacriticalandfundamentalpieceoftheUnixWare7AirBag.Ithas mayofthesameoptionsandfeaturesasthetheSCOOpenServer5utility.
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Afullsetofcommandsarespecifiedinthetablebelow.Theexclamationmark(!) isusedtoescapetotheshellfromwithintheutility.Otheroptionsavailabletogive fullcontroloftheslicetableincludespecifyingtheunits(512byblocks,kilobytes, megabytes,gigabytes,andcylinders),sorting(fourwaystosort),addingslices, modifyingslices,specifyingstartingoffsets,specifyingendingoffsets,and specifyingslicesize.Whenworkingwithmegabyteandgigabyteunits,decimal placesareallowedinassignedspecifications.

Command A C D E Action Add a new slice Create new file system in the slice Delete a slice Specify ending slice offset in blocks, kilobytes,gigabytes or cylinders Modify a slice Change the name of a slice Prevent creation of new file system Comprehensive online help Sort slices by starting ofset, ending offset, size or slice number Specify slice starting offset in blocks, kilobytes, gigabytes or cylinders Change file system type Change working units(blocks, megabytes, gigabytes or cylinders) Change size of a slice Select a slice to modify

M N P h or ? O S

T U

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Command !

Action Escape to the shell to run some commands

TheSliceManagerisaflexibleutilityandallowsmodificationoftheslicetable (VTOC).Forexample,someusersprefertospecifystartingoffsetandasize,while othersprefertospecifystartingoffsetandendingoffset.TheManagercanbe usedeitherway.AfterhavingexecutedtheMannerandcreatinganewfilesystem, thefollowingmessagemaybedisplayed: (UX:UFSMKFS:WARNING:XXSECTOR(S)INLASTCYLINDERUNALLOCATED. Thismeansthatthelastcylindergroupisnotfullsincethepartitiondoesnotend onacylinderboundary.Thisisofnoconcern.Themostpracticalwaytoviewthe statusofafilesystemistoentertheSliceManagerandelecttomodifyaslice.If thesliceisafilesystem,thestatusofthefilesystemwillbeshowninboldwhite letters. Itispossiblethatsometypesofcorruptioncanmakealltheslicesappeartobein astatusdefinedasSLICENOTADDEDYET.Ifthisoccurs,runadiagnosticofthe systemthenstartfromscratchpreparingthediskandselectingthenewharddisk.

Status Keyword CLEAN

Description File system is clean, ready for mounting, no evidence of any damage File system is mounted, perhaps you forgot to unmount it(run unmount /dev/xxxxx) File system was not unmounted cleanly, it needs cleaning File system needs cleaning to apply the replay log, minor updates needed The slice is allocated,yet file system is not present, create it using c option

MOUNTED

DIRTY

DIRTY-LOG REPLY

NOT YET CREATED

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Status Keyword SLICE NOT ADDED YET

Description There is no slice allocated yet to contain this file system,use option a to add File system is corrupted, recreate it using the the c option The device file representing this slice /dev/rdsk/c0b0t0d0sx There is a serious problem, Slice Manager cannot be more specific

CORRUPTED

REG FILE

UNKNOWN STATUS

TheSliceManagerhasabuiltinhelptool.Bydefault,whentheslicesarefirst displayed,theyaredisplayedinslicenumberorder.However,thisorderhas absolutelynothingtodowiththerelativestartingoffsetsorsizes.Therefore,after becomingfamiliarwiththeslices,sortthetablebystartingoffset,endingoffset, orsize. Theslicetable[VTOC]maybeadjustedtodisplaytheunitsinanumberof measurements.Theseinclude512byteblocks,kilobytes,megabytes,gigabytes, andcylinders.Whenunitsareswitched,itonlyaffectsthedisplay.Internally,all offsetsorsizesarekeptas512byteblocks.Thepercentagesusedinthe SliceManagerareapproximate;theymaynotaddupto100%duetoroundingand thefactthatthereareseveralsmallsliceseachlessthanonepercentbut combinedcouldamounttomorethantwotothreepercent.

UnixWarebaremetalrestorefromthebackupsystem
Thissectiondescribesthemethodforperformingabaremetalrestorefroma backupsystemwiththenetworksupportsystems.Thesimplestwaytoperforma baremetalrestoreistoselectRESTOREBackupstoSAMEHardDisk,FULLY AUTOMATED,fromthemainmenu.Iffilesneedtoberestored,theycanbe restoredusingtheRESTOREBackupsNowoption. Beforetherestorejobbegins,makesurethatallparametersaresetcorrectly.If not,thesettingscanbechangedfromthemenu.IfViewFilesLocallyissettoyes, thefilescanbeviewedwhiletheyarebeingrestored.However,thismaycausea reductionintherestorespeed.

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IftheAirBagdisketteshavebeencreatedusingatwofilesystemconfiguration (/dev/rootand/dev/umountedon/usr),andisbeingconvertedtoaone filesystemconfiguration,manuallyeditthefile/etc/AIRBAG.MOUNTS.Thisfile containsthefilesystemsthattheAirBagexpectstobemountedwhenitperforms therestore.Simplydeletethelinecontainingthefilesystemthatwillnolongerbe inuseunderthenewconfiguration.Donotmakeanyothermodificationstothe fileortherestorewillfail. Whenconvertingfromasinglefilesystemconfigurationtoadualfilesystem configuration,addtheentryforthesecondfilesystemtothe /etc/AIRBAG.MOUNTSfileontheCD.Thelinemusthavesixtokens;thelastbeing thedisknumberonwhichthefilesystemisfound.Forthefilesystem/dev/u mountedon/usr,usethefollowingcommand:
/dev/u /usr 54389 K disk1

Theheaderofthefile/etc/AIRBAG.MOUNTSshouldbeleftuntouched.For convenience,copythelinerepresentingthesinglefilesystem(/dev/root):
/dev/root / 41990 K disk1

andchangeeachofthetokenstotheappropriatevalue.Thesecondtoken representsthenameofthedirectoryonwhichthisfilesystemismountedand mustbeaccurate.TheAirBagusesthistorestoredatatothefilesystem. Thefinishedoutputlookslikethis: FILEMOUNTEDFSSIZEDISK SYSTEMONTYPEinKNO ======================================================== /dev/root/vxfs41990Kdisk1 /dev/u/usrufs54389Kdisk1 Thenumberrepresentingthesizeinkilobytesdoesnothavetobeexact.Itonly servesasareminderwhenusingtheSliceManagertodecidehowtoallocatespace amongthefilesystems. Noteverycombinationofharddisksandcontrollerscanbeanticipated.Thereisa goodchancethatiftheCDswerecreatedonasystemwithadifferentcombination ofcontrollersthanwhenbooted,thediskdrivemappingcanbedifferent. LetussupposethattherearethreeSCSIcontrollers,eachwithoneharddisk(atID 0)andsupposethatthethirdSCSIcontrollerandthediskdriveonitbecomes corruptduetoalightningstrike.Areplacementharddriveshouldbeaddedtothe secondSCSIcontrollerandmakeitsSCSIID0.WhenbootingfromtheAirBag diskettes,itwilllookfortheharddriveondevice/dev/rdsk/c3b0t0d0s0.However,
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sincethecontrollerisnolongerpresent,nodeviceisfoundthere.Instead,that devicewillbefoundat/dev/rdsk/c2b0t1d0s0(SCSIID1).TheAirBagwillhave recordedallofitsdatabaseinformationandmountpointsasstartingwith /dev/rdsk/c3b0t0d0XX. Thediskdrivenamemappingcanbechangedbyusingtheapply_maputility whichchecksthefile/etc/MAPFILEformappinginformation.Thisfilemustbe manuallyaddedtotheA2diskettewhenitisgeneratedoritmustbecreatedon theflywhenthesystemisbootedfromtheAirBag.Usingtheexampleabove,the followingentriesshouldbeplacedinthisfile:

c3b0t0d0 c2b0t1d0

Executetheapply_maputilityfromtheshell.ThisinformsAirBagthatthehard driveatc3b0t0d0hasmovedtoc2b0t1d0.Allpreviousreferencestoc3b0t0d0are converted.Thus,allfeaturesoftheAirBag,suchasthetotallyautomatedrestore willworkasexpected. Toreversethechange,run

apply_map -r

Thisfeatureisprovidedasaconvenience.WithHOTswappabledisks,mirroring, volumemanagers,andfailoverclustering,thereisanalmostendlesscombination ofhardwarepossibilities.Sinceeachsystemcrashisunique,thissimpletool providesaflexiblewaytomanagethemappingneededtorestorethesystem.Itis fairlyeasytocreatethismap.Ifitdoesnotwork,thechangescanberemovedwith theroption.

BaremetalforSolarisSPARC
ToprotectSolarisSPARCclients,burnabaremetalISOimagetoCDandrun periodicmasterbackups.Fordisasterrecovery,youbootfromtheCD,thenrestore themasterbackupfollowedbyanydifferentialbackup.Detailsaregiveninthe followingtopics:

SolarisSPARCbaremetalrestore Generateandbootfromthebaremetalmedia BaremetalrecoveryfromaJumpStartbootserver

SolarisSPARCbaremetalrestore
Note:ForinformationconcerningSolarisIntel,seeBareMetalforx86Platforms onpage 739.
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TheSolarisSPARCclientbaremetalrestoreenablesrapidrecoveryoftheSolaris SPARCclienttothemostrecentstateofthesystem.Itistheoptimalmethodof recoveringacompletesysteminthecaseofcatastrophicfailure.Unitrends providessupportforSolaris9,Solaris10,andSolaris11(withupdate8orupdate 9).InadditionbaremetalbootfromaUSBdriveissupportedforSolaris10. Thepremiseistofirstcreateanisoimagethatcapturespertinentinformation aboutallprograms,utilities,andthestateofthesystematthetimetheimageis created.ThisisoimageisthenburnedtoaCDandcanbeusedtoaidinrecovery ofacrashedsystem. Generaltechnicalnotes:

Baremetalmediacannotbecreatedafterthesystemhascrashed. Itisimperativetotestbaremetalsoyouknowitworkswhenneeded. Thesupportedoperatingsystemsallhavemeansofalternatebooting. Itisimportantthatyoubecomefamiliarwithalternatebootproceduressothe machinecanbebootedinthecaseofadiskfailure. Youareresponsibleforthemeanstobootthesystemandtheavailabilityofthe baremetalmedia. Baremetalmediashouldbegeneratedwheneverthereisasignificantchange tothesystem. Agoodmasterbackupoftheclientmustexistbeforerestoringfromtheboot media. Donotexcludesystemfilesthatarerequiredforasystemtoboot. Baremetalrestoreisnotsupportedtodissimilartargethardware.

Generateandbootfromthebaremetalmedia
Beforeusingthebaremetalrestoreprocess,themediamustfirstbecreatedand testedonthetargetedSolarisSPARCclient. Baremetalrestorestheentiresystemfromthemostrecentmasterbackup.All diskswhichareincludedinthesystemconfigurationatthetimethebaremetal mediawascreatedarereconfiguredandthedatarestored. Prerequisite:Solaris9,Solaris10,orSolaris11(withUpdate8orUpdate9).

CreatingandbootingfromthebaremetalCD
Togeneratethebaremetalisoimagefile,performthefollowingsteps: 1 Asroot,runthemkbmcdutilityontheclient,whichisfoundin <INSTALLDIR>/bin/mkbmcd,where<INSTALLDIR>is/usr/bpbydefault.
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2 3

Initiatethecreationutilitybyenteringthefollowingatthecommandprompt:
/usr/bp/bin/mkbmcd

Whenpromptedbythemkbmcdutility,enterthetemporaryworkspacedirectory, whichrequires:

275MBofspaceforSun4Uarchitecture 5550MBofspaceforSun4Varchitecture
4 Whenprompted,enterthestoragedirectoryfortheisoimage,whichrequires:

275MBofspaceforSun4Uarchitecture 5550MBofspaceforSun4Varchitecture
5 LocatetheISOimageinthedesignatedstoragedirectoryandburnthatimagetoa CD. Tip:Ifenoughspaceisnotavailableontheclientmachine,anNFSpartitiononthe UnitrendsSystemcanbecreatedandmountedontheSolarisSPARCclienttostore theisoimage.SeeAboutstorageconfigurationonpage 91fordetails. TobootfromthebaremetalCD,performthefollowingsteps: Bydefault,theSolarisSPARCsystemdoesnotbootfromtheCDdrivewithoutone ofthefollowingcommands.Thisallowstheexistingclienttoberestoredor viewed,includinginformationabouttheconfigurationofdisksandfilesystems. Tobootthecomputerwiththebaremetalmedia,useeitherofthefollowing options:
reboot -- cdrom // if at the command prompt

or
boot cdrom // if in OpenBoot

CreatingandbootingfromabaremetalUSBdrive
Requirements:

ThehardwaremustincludeaUSB2.0port. OpenBootfirmwaremustbe4.27orgreater. BeforepluggingintheUSBdrive,makecertainVolumeManagementis

disabled.Thecommandforthisis
svcadm disable volfs

TogeneratebaremetalmediaonaUSBdrive,performthefollowingsteps: 1 Runthemkbmcdutilityontheclientwhichisfoundin <INSTALLDIR>/bin/mkbmcd,where<INSTALLDIR>is/usr/bpbydefault.

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2 3

Initiatethecreationutilitybyenteringthefollowingatthecommandprompt:
/usr/bp/bin/mkbmcd

Whenprompted,indicateywhenaskedifyouwanttouseUSBBareMetal Recovery. Note:Thiswilleraseallcontentonthedrive. Whenpromptedbythemkbmcdutility,enterthetemporaryworkspacedirectory, whichrequires550MBofspace. Whenprompted,entertheclientandbackupsysteminformation. Whenprompted,selectthedesiredUSBdrivebyenteringthecorresponding number. Note:DeviceTypemustberemoveabledisk. Whenprompted,confirmthelistedinformationandbegintheformattingprocess byenteringy. Oncetheprocessiscompleteandthedrivehasbeenformatted,thefollowing messageappears: PleasefollowtheinstructionsbelowtobootfromtheUSBdrive:

4 5 6

8 9

RemovetheUSBdrivefromyourmachine. Enter# init 0togettotheokprompt. PlugintheUSBdriveandenter probe-scsi-all. Append

/disk@0,0

10 LocatetheSCSIaddressfortheRemovableDiskEntry.

totheendoftheSCSIaddress. Example:
/pci@0/ pci@0/ pci@1/ pci@0/ pci@1/ pci@0/usb@0,2/storage@3/disk@0,0

11 BoottheUSBdriveusingtheSCSIaddresswith
/disk@0,0

appendedtoit. Example:
boot /pci@0/ pci@0/ pci@1/ pci@0/ pci@1/ pci@0/usb@0,2/storage@3/disk@0,0

Bare Metal for non-x86 Platforms

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ThesystembootsfromtheUSBdriveandstartstheBareMetalApplication.You musthaveamasterbackupofthissystembeforeyoucanperformabaremetal restore.

BaremetalrecoveryfromaJumpStartbootserver
SolarisbaremetalrecoverycanbeperformedfromaJumpStartserver.Inthis case,abaremetalrecoverycanbeperformedwithouttheuseofacdromorUSB media.IftheSolarisserverisconfiguredtocommunicatewithaJumpStartboot server,abaremetalrecoverycanbeperformedasdescribedbelow.

Requirements
NetworkbootforbaremetalrecoveryisonlysupportedonSPARCSolarisversion 2.10.PleasenotethattheJumpStartserverandtheprotectedSolarisserverare requiredtobeonthesameversion. TheprotectedSolarisserver(andOpenFirmwareversion)mustsupportnetwork boot.

Prerequisites
TheSolarissystemandtheJumpStartbootservershouldbeonthesamesubnet. ToboottheprotectedserverusingtheJumpStartbootserver,itisrequiredthat theJumpStartserverisconfiguredandtheprotectedSolarisserverisaddedasa clienttotheJumpStartbootserver. TheprotectedSolarisagentcanbeaddedtotheJumpStartbootserverbyrunning thefollowingcommandontheJumpStartserverbootserver:
add_install_client e <Ether address> -s sunv240:/<location of boot server> <hardware class> <hostname>

Inthecommandabove, EtheraddressThisistheethernet(MAC)addressoftheprotectedSolarissystem. Thisinformationcanbeobtainedbyrunningifconfig aontheprotected Solarisserver. LocationofbootserverThisisthelocationofthetopleveldirectoryontheJump Startserverwherethebootserverisinstalledandconfigured. HardwareClassThisisthehardwareclassoftheprotectedSolarisserverandcan beobtainedbyrunninguname montheprotectedSolarisserver.
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HostnameThisisthehostnameoftheprotectedSolarisserverandcanbe obtainedbyrunningthehostnamecommand. Example:

add_install_client e 0:3:ba:f4:7e:15 s sunv240:/boot_server sun4u SunT5220

Setup: OntheprotectedSolarisserver: 1 Runthemkbmcdutilityontheclientwhichisfoundin <INSTALLDIR>/bin/mkbmcd,where<INSTALLDIR>is/usr/bpbydefault.Initiate thecreationutilitybyenteringthefollowingatthecommandprompt:

/usr/bp/bin/mkbmcd

2 3

Whenprompted,indicatenwhenaskedifyouwanttouseUSBBareMetal Recovery. Whenprompted,entertheinformation(nameandIP)oftheprotectedclientand theinformation(nameandIPaddress)ofthebackupsystem. ThesetupprocesspiggybacksontheprocesstocreateanISO,asdescribedinthe sectionabove.Whenprompted,providethepathtothestorageareatosavethe resultingISO. Asparc.minirootfileneedstobeinstalled/copiedtotheJumpStartserverin ordertoperformanetworkbootoperation.Performthefollowingstepstocopy thespace.minirootfiletoJumpStartserver.

1 2 3

Createaloopbackdevicewiththeisocreatedasmentionedabove:
lofiadm -a <full-path-to-BM.iso>

Mountthebaremetaliso:
mount -F hsfs <looback block device> <mount point>

Aftermountingtheisothesparc.minirootcanbecopiedtothebootserverby doingthefollowing: Example:

scp <mount point> /boot/sparc.miniroot <user>@<bootServer>:<path-to-boot-serverdirectory>/boot/sparc.miniroot.<hostname> scp /tmp/sparc.miniroot.SunT5220 root@BootServer:/boot_server/boot/sparc.miniroot.SunT5220

Bootingintothebaremetalinterface
Whenperformingabaremetalrecovery,pleaseperformthefollowingstepsto bootintotheBareMetalrecoveryinterfaceviathenetwork.
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1 2

OntheJumpStartbootserver,copythesparc.miniroot.<hostname>fileas sparc.miniroot(savetheoriginalsparc.minirootfilebeforeperformingthisstep). OntheprotectedSolarisserver,attheOpenFirmwareprompttype:

boot net

TheSolarisserverbootsintotheBareMetalrecoveryinterfaceandisreadyfor performingtherestoreasdescribedinPerformingabaremetalrestorebelow.

Performingabaremetalrestore
Toperformtherestore,performthefollowingsteps: 1 SelectTest>TestfromtheMainmenu. Thisoperationteststhenetworkconnectiontothebackupsystemandverifies thattheSolarisclientandthebackupsystemcancommunicatetoperformthe baremetalrecovery. 2 SelectRestoreOptions>SmartRestore. Therestoreprocessrecreatesthedisk,partition,andfilesystemsstructureforall thedisksidentifiedwhenthebaremetalmediawascreated. 3 Whenprompted,specifythebackupdeviceandbackupnumber. Tip:torestorethelastmasterbackup,simplypressEnter.Arestorejobwillbe queuedtothebackupsystemandthestatusoftherestorecanbemonitoredfrom theJobStatusscreen. 4 Attheendofarestore,youarepromptedwiththefollowing: Youmayneedtomakeyourrootdiskbootable. Doyouwanttodoitnow?(y/n)[y] 5 AnsweryorpressEntertoacceptthedefault.

BaremetalforXenvirtualmachines
AbaremetalbackupofaXenvirtualmachineiscapturedinamannersupported bytheguestoperatingsystemonthevirtualmachine.Forexample,onaWindows Server2008virtualmachine,ahotbaremetalbackupcanbescheduledand performedasdescribedintheWindowsHotBareMetalProtectiononpage 711.

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Restoringabaremetalimagetoavirtualmachinerequiresspecificstepstobe takentoaccessthebaremetalmenuonthebaremetalbootCD.Thesesamesteps wouldbetakentoaccessthebaremetalmenutoperformacoldbaremetalofa virtualmachine. Theprotectionsoftwarecreatesafullyvirtualizedmockvirtualmachinetobeused tocommunicatewiththesystemtobackupandrestoreabaremetalimagefrom ortotheappropriatelocation. Note:ThisrequiresthattheserverCPUsupportsafullyvirtualizedenvironment andthatVT/AMDVisenabledinBIOS. Thevirtualmachinethatisgoingtobebackeduporrecoveredmustbeshutdown duringthebaremetalprocess. ToaccessthebaremetalmenufromabaremetalbootCD,performthefollowing steps: 1 Knowtheexactnameofthevirtualmachinetobebackeduporrecovered.The existingvirtualmachinenamescanbefoundusingthevirtualmachine managementGUIorexecutingthecommand
xm list

atcommandline. 2 InsertabaremetalbootCDinthehostsystemsCDdrive.ThebaremetalbootCD shouldhavebeencreatedforthespecificguestvirtualmachine(s)followingthe instructionsprovidedintheBareMetalsection. Fromacommandlineonthehostsystem,runthiscommand:

/usr/bp/bin/start_bare_metal <VMName><Device>

Where<VMName>isthenameoftheguestvirtualmachinetobebackedupor recoveredand<Device>isthenameofthedeviceinwhichthebaremetalboot CDisinserted.Forexample:

/usr/bp/bin/start_bare_metal sles10 /dev/cdrom

Note:Runmountatacommandpromptasrootorrootequivalentusertoverify thedevicenameofthecdrom. Whenthecommandruns,amockvirtualmachineiscreatedandwillbeusedto backuporrestoreimagesoftheactualvirtualmachinetobeprotectedor recovered.Thefollowingtextdisplaysonthescreen: ######################################################### CREATINGPLACEHOLDERFULLYVIRTUALIZEDVMFORBAREMETAL

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######################################################### CheckingProcessor(s)...: [SupportsFullVirtualization.] CheckingKernel...: [RunningXENKernel:2.6.16.460.12XEN] CheckingstatusofXENd... [XENdrunning(pid41774180)] ConfigurationfilefortheVM... /etc/XEN/vm/sles10 CreatingProfile... Usingconfigfile"/usr/bp/mock_conf". VM:unitrends_BareMetalcreated. Thenewvirtualmachineisnowrunningandthebaremetalmenudisplays.Abare metalimagebackuporrecoverycanbeperformedfollowingthestepsdetailedin theapplicablebaremetalsectionfortheVMsoperatingsystem.Tofindthe desiredprocedure,seeBaremetalproceduresbyclientoperatingsystemon page 708.

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Chapter36 PSAIntegrationwithConnectWise
ThischapterprovidesinformationandproceduresaboutintegratingwiththePSA tool,ConnectWise.Seethefollowingtopicsfordetails:

Introductiononpage 783 ConfiguringthePSAtoolonpage 784 Viewingtickethistoryonpage 788 Invokingthebillingscriptonpage 789

Introduction
IfyouuseaProfessionalServicesAutomation(PSA)tool,thisfeaturepertainsto you.TheUnitrendsPSAfeatureautomatesthecreationofticketsintheManaged ServiceProviders(MSPs)PSAtools.Currently,ConnectWiseistheonlyPSAtool thatUnitrendssupports.Thefollowingticketsaresupported:
Ticket Service tickets Billing tickets Description Tickets that are used to track issues in the system. Tickets that contain billing information for creating invoices. Please note that these show up as service tickets in the PSA tool and contain information required for billing.

Previously,whenanissuewasfound,theinformationwasenteredmanuallyinto ConnectWise.Thisprocesswaspronetoerrorsandwastimeconsuming.ThePSA IntegrationfeatureenablesUnitrendssoftwaretoautomaticallycreateaservice ticket.ThePSAIntegrationfeaturealsoautomatestheretrievalofbilling informationfromtheUnitrendssystemandcreatesabillingticket.

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Oncesetup,theUnitrendssystemsendsserviceticketandbillinginformation fromthecompanysitesdirectlytotheMSPsPSAIntegrationtool.

ConfiguringthePSAtool
ToenablethePSAIntegrationtool,youmust: 1 2 ConfiguretheConnectWisetool. ConfiguretheUnitrendssystem. YoucanverifytheconfigurationbysendingatestticketfromtheUnitrendsAIto ConnectWise.Seethefollowingtopics:

ConfiguringsettingsinConnectWiseonpage 784 ConfiguringtheUnitrendsPSAIntegrationfeatureonpage 786 ModifyingordeletingaPSAconfigurationonpage 788

ConfiguringsettingsinConnectWise
ToconfiguresettingsinConnectWise,youmustdothefollowing:
Settings Set up the Integrator Login Select the APIs to use
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Description This enables the Unitrends system to integrate with the PSA tool.

Only the Service Ticket API is required. When this is enabled, the Unitrends system can create service tickets in ConnectWise.

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Settings Check that the company configuration

Description This ensures that the company is active, which enables ConnectWise to communicate with the Unitrends system.

ToconfiguresettingsinConnectWise 1 InConnectWise,clickSetup>SetupTablestoseetheSetupTableswindow.

2 3

EnterIntegratorLoginintotheTablesfieldandclickSearchorEnter.Youseea secondlinewiththeIntegratorLoginlink. ClicktheIntegratorLoginlinktoseetheIntegratorLoginscreen. Note:Ifyouhavealreadysetupauser,youseetheIntegratorListscreen.Clickthe NewItembuttontoseetheIntegratorLoginscreentoaddanewuser.

Enterthefollowinginformation:
Field Username Password Access Level Service Ticket API (checkbox) Service Board Description Enter the user name. Enter a password. Select All records in the drop-down box. Click the Service Ticket API checkbox.

Select Professional Services from the Service Board dropdown box. Enter a valid URL, such as www.connectwise.com or localhost.

Callback URL

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ClicktheSavebutton(thediskiconinthetopline).Theintegratorloginissetup. Note:PriortousingthePSAfeature,confirmthetimezoneentryissetupcorrectly. PleasecontactyourConnectWiseadministratororconsulttheConnectWise documentation.

YoushouldensurethattheConnectWisecompanyconfigurationisactiveinthe ConnectWiseapplication.Hereisanexample,usingthecompanyname MyCompany: UnderFinance,CompanyList=CompanyFinanceDetailforMyCompany,the CompanyMyCompanymustbeActivetoreceivetickets.

ConfiguringtheUnitrendsPSAIntegrationfeature
OnthePSAConfigurationpage,youcancreate,modify,delete,view,orsave configurationandauthenticationinformation.Youcanalsocreateatest servicetickettosendtoConnectWise. TocreatethePSAconfiguration WhenyoucreatethePSAconfiguration,youareprovidingauthentication informationtoconnectwithConnectWise. 1 IntheUnitrendssystem,gotoSettings>Clients,Networking,andNotifications> ProfessionalServicesAutomation.

YouseeConnectWiseinthecenterstagearea. 2 ClickConnectWise.EnterthefollowinginformationintheAddPSAConfiguration window. Note:IfyouhavealreadyconfiguredPSAinformation,youseetheModifyPSA Configurationwindow.

Field URL Description Enter the URL that your company uses for ConnectWise. Enter the node name only: Exampleofcorrectentry:test.connectwise.com Exampleofincorrectentry:www.connectwise.com

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Field Company ID

Description Enter the company ID from ConnectWise. Note: Make sure the ConnectWise company configuration is active in the ConnectWise application. See Step6 in Toconfiguresettingsin ConnectWiseonpage 785 for more information.

Select an existing credential or a new credential Existing Credentials (dropdown) If you already set up credentials and would like to use those values, click the Existing Credentials drop-down and select a value. For instance, this could be credentials for Operators or Administrators. Note: You can also edit existing credentials once you select a credential from the drop-down list. Continue to Step 3. New Credential (button) To enter a new credential, click New Credential. You see the Add PSA Configuration window with fields for the new credential.

Enterthefollowingfieldsforthenewcredential:
Field Credential Name (optional) Username Password Confirm Password Description Enter a credential name if you want to set up a level of credentials for a group, such as Operators. Enter the Integrator Login user name from ConnectWise. Enter the Integrator Login password from ConnectWise. Re-enter your password.

ClickConfirm.YouseeConnectWiseinthecenterstagearea.

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ClicktheConnectWiselineagaintoseetheModifyPSAConfiguration window. Note:TheURLandCompanyIDarepopulatedfromyourentryontheprevious window.Thiswindowlooksslightlydifferentifyouselectedanexistingcredential fromthedropdownlist.

ClicktheSendTestTicketbuttontosendatesttickettoConnectWise.Ifthe credentialsyouenteredarecorrect,youseethetestticketnumberinamessage window;otherwise,youseeanerrormessage. Note:SendingthetestticketiscrucialtodeterminingthatConnectWiseis receivingtickets.

Usetheticketnumbertoconfirmthatthesystemsentatestticketto ConnectWise.(YoucangotoConnectWisetoconfirmthatthetestticketwassent. Performaticketsearch,ifnecessary.)

ModifyingordeletingaPSAconfiguration
YoucanmodifyordeleteaPSAconfiguration. TomodifyordeleteaPSAconfiguration 1 2 GotoSettings>Clients,Networking,andNotifications>ProfessionalServices Automation. ClicktheConnectWiselinetoseetheModifyPSAConfigurationwindow. Note:IfyouhavenotconfiguredthePSAinformation,youseetheAddPSA Configurationwindow. 3 4 Tomodifytheinformation,entertheupdatedinformationinthefield.Tomodify thepassword,clicktheChangePasswordcheckbox.ClickConfirm. TodeletethePSAconfiguration,clickDelete.

Viewingtickethistory
ThePSAReportspagedisplaysinformationaboutticketsthatwerecreated successfullyandticketsthatcouldnotbecreated.

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Toviewtickethistory 1 2 GotoSettings>Clients,Networking,andNotifications>ProfessionalServices Automation. ClickViewTicketHistoryatthebottomcenterofthescreen.

Youseealistofticketswithinformationsuchasseverity,date,ticketID,and description.Youcansortbycolumnormultiplecolumns.

Invokingthebillingscript
WithPSAIntegration,acommandlineinterfaceallowsyoutoinvokethe billingticketmanuallyandalterthedaythatamonthlybilliscreated.There arethreePSAintegrationbillingproceduresyoucanperform:

Generatethebill
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 Enableaschedule Changethedayoftheschedule
Youcanalsogetusage,andview,modify,ordeleteaschedule.Thefollowing tableliststhebillingcommands.

Billing Procedure Get usage

Billing Commands ./billingInvoker

Notes The output is: PSA Billing Usage: billingInvoker [generateBill | changeBillDay] generateBill -- generates a billing ticket changeBillDay <day> -- changes the day when the billing ticket should be created. <day> should be between 1-31.

Generate the bill manually

./billingInvoker generateBill

This gathers the information required to create a bill and creates a billing ticket. This is usually performed when you might need a bill in the middle of the scheduled billing period.

Enable a schedule

./billingInvoker changeBillDay <day>

Enter the day of the month (<day>) that the billing ticket should be created. This should be between 131. CAUTION: If you select the 31st, the bill might not be generated for months without a day 31.

Modify a schedule

./billingInvoker changeBillDay <day>

Enter the updated day of the month <day> that the billing ticket should be created. This should be between 1-31. CAUTION: If you select the 31st, the bill might not be generated for months without a day 31.

View a schedule Delete a schedule

billingInvoker getBillDay billingInvoker disableBilling

Shows the day of the week. Removes the cron job.

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Chapter37 Troubleshooting
ThissectionprovidestipsforresolvingissueswiththeUnitrendssystem.Seethe followingtopicsfordetails:

Archivetroubleshootingonpage 791 Troubleshootingbackupsandschedulesonpage 792 Troubleshootingbaremetalrestoreonpage 793 Troubleshootingencryptiononpage 794 Troubleshootingfilerestoreonpage 794 TroubleshootingiSeriesonpage 795 Troubleshootinglicensemanagementonpage 795 TroubleshootingNovellNetWareagentonpage 796 Troubleshootingbackupsystemmessagesonpage 797 Troubleshootingtapedevicesonpage 798 TroubleshootingVMwareESXonpage 799 TroubleshootingWindowseventIDsonpage 800 TroubleshootingWindowslegacyExchangeagentonpage 804 TroubleshootingWindowslegacySQLServeragentonpage 805 TroubleshootingXenbaremetalbackupandrestoreonpage 806

Archivetroubleshooting
Archivemediaisnotavailable
Ensurethatthecorrectmediaisloadedinthearchivedevice.

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Newdriveisaddedbutisnotseen.
Preparethemediatoaccessthenewdrive.Allexistingdataisremoved.

Troubleshootingbackupsandschedules
Backupsremaininaqueuedstatebutdonotexecute
Verifythatthebackupdeviceisonline.SelectSettings>StorageandRetention> BackupDevicesandopenthedeviceyouwishtouse.Makesuretheonlineboxis checkedforthedevice.

Schedulesdonotlaunch
Makesuretaskerisrunning.GotoSettings>SystemMonitoring>Jobsandcheck theAdvancedOptionscheckboxtoseetheStarttaskeratthebottomofthe screen,ifpresent.

Failureaddingselectivebackupstothecalendar
Ifacalendarisinuseinaschedulethathasnoselectivebackupsassociatedwith it,attemptstomodifythecalendartoaddaselectivebackupwillfail.Thisis expectedbehavior,sinceaninclusionlistisrequiredforselectivebackupsand nonearecurrentlyassignedintheschedule.Followtheseinstructionstoadda selectivebackuptoanexistingschedule: 1 2 Makeacopyofthecalendarthatwillbemodified. Editthecopiedcalendarandaddoneormoreselectivebackupsonthedesired dates. Foreachscheduleusingthecalendar,performthefollowing: 3 4 5 6 SelectthescheduleandclickView/Modify. Changethecalendarassignmenttoreflectthenewcalendar. Assigninclusionliststoallclientsselectedintheschedule. Savetheschedule.

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Troubleshootingbaremetalrestore
TheproceduresinthissectionarerunfromtheBareMetalinterface,unless otherwiseindicated.Thisinterfacelauncheswhenyoubootaclientfromthe Unitrendsbaremetalbootmedia. Beforestartingabackuporarestoreoperation,itishighlyrecommendedthatyou selecttheoptionBareMetalQuickTestfromtheUtilitiesmenuintheBareMetal interface.Thistestmakessureitcanreadtherootdriveandalsomakessurethat thenetworkisconfiguredproperly.Ifanytestfails,thenextstepistoselectthe TroubleshootingoptionfromtheUtilitiesmenu. Ifaproblemabouttheharddiskcontrollerarises,thentheSCSIdevicesattached tothesystemcanbeviewed.IfitsaysDevicesAttached:NonethentheSCSI controllerwasnotdetectedduringbootup. IftheBareMetalQuickTestfailedbecauseofanetworkissue,selectUtilities> Troubleshooting>ViewNetworkSettingsoption.Ifthereisnointerface configuredotherthantheloopbackinterfaceandiftheViewLoadedModules optiondoesnotshowtheappropriatemoduleloadedforthenetworkcontroller, thenetworkcontrollerwasnotdetectedduringbootup.Themodulemustbe insertedwhentheclientbootsupintothesoftware.ContactUnitrendsSupport forfurtherassistance. Iftherootdriveselectedbydefaultisnottheonebeingbackedup,usetheSet RootDriveoptionfromtheUtilities>DiskUtilitiesMenutochangetherootdrive totheappropriatedevice. IfanIPaddressisincorrect,anoptiontochangetheIPaddressoftheclientand theserverisprovidedtotheBareMetalmenu.Youcanmanuallyenter informationtospecifythepreciseserverdesiredforbaremetalbackupsevenif thebootablemediawasnotbuiltspecificallyforthattargetedserver.

Harddiskisnotdetected
WhentheclientisbootedintotheMainmenu,selectUtilitiesandinvokethe commandshell.Checkthecontentsofthe/proc/scsi/scsifiletodetermineifthe SCSIcontrollerwasdetected. SelectUtilities>Advanced>Confirmhardwaredetectionoption.Ifthecontents denotethattherearenoSCSIdevicesattached,contactUnitrendsSupportfor additionalassistance.

Troubleshooting

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Baremetalfails
TheUseAlternateImagevariableinthemaster.inifileshouldbesettoTrue.
[Bare MetalConfig] UseAlternateImage = True

ThischangecanbedoneusingthebackupsystembyselectingSettings>System, Updates,andLicensing>GeneralConfiguration>BareMetalConfig> UseAlternateImage.NowwhenaCDROMbootablebaremetalmediaiscreated, analternateloaderisusedtodetectthehardware.

Networkcouldnotbeconfigured
IntheBareMetalinterface,selectUtilities>Advance>Changesettingsandverify thatthegatewayiscorrect.Ifnot,updatethegateway.SelectTroubleshooting> ViewNetworkSettings>ChangeNetworkSettingsandverifythatitshowsthe correctnetworkcontroller. Verifythatthenetworkisenabled.SelectUtilities>EscapetoUnixShell.Atthe prompt,typethefollowingcommand:
ifconfig eth0 up

Troubleshootingencryption
Process:cryptoDaemonisrequiredbutnotrunning
Thismessagemaypresentitselfiftheencryptioncardisnolongerpresent,either duetobeingremoved,becomingdefective,orasaresultofperformingadisaster recoverytoasystemthatdoesnothaveanencryptioncard.Toremovetheerror, turnoffencryptionforallclientsthataresetforencryption.SeeToconfigure encryptiononpage 115fordetails.

Troubleshootingfilerestore
Filesarenotseenwhenrestoringfromabackup
Makesurethebackuphasactuallycompletedandthatanattempttorestorefiles isnotmadebeforethedatabasehasbeenupdated. Besuretoviewthebackupfortheproperclientandtheproperdatefortheclient.
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Scrollthefileslisttotherighttoseethefullnameofthefiles. Ifthebackupwasinprogressduringasystemcrashandthesystemwaslater restored,thedatabasecontainsthebackuprecordonly.Thebackupsfilesdonot existinthedatabase.

WindowssystemstaterestoreforActiveDirectoryfails
MakesureyouareinDirectoryServicesModefortheADrestore.

RestoringLinuxbackupfilestoaWindowsfilesystemfails
CreatetheneededdirectorystructureontheWindowsclientpriortostartingthe restore.Thiswillproduceasuccessfulrestore. Note:Thestatuswillindicatetherestorewascancelled,butthefilesshouldbe presentintheappropriatedirectoryontheWindowsserver.

TroubleshootingiSeries
Backupfailswithreturncode2
TheiSeriesmasterordifferentialbackupfailswithreturncode2(toomany skippedfiles)ifthebackuphastoomitmorethan1fileforevery1,000filesthat havebeenbackedup.Inthiscase,viewtheiSeriesbackupintheadministrator interfaceortheiSerieslogsinthebackupsystemtodeterminewhichfileshave beenomittedfromthebackup.Then,createanexcludelisttoidentifythesefiles andretrythebackup.SeeAboutEnterpriseselectionlistsonpage 152for details.

Troubleshootinglicensemanagement
Licensestringisnotcorrect
ContacttheUnitrendsLicensingDepartmenttohavethemreissuethelicense. ContacttheUnitrendsLicensingDepartmentforanincreaseinlicensedcapacity.

Troubleshooting

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Fulllicensehasexpired
Checkwhetherthenetworkcardsinthebackupsystemhavebeenswitchedor renamed.Ifthatisthecase,thentheMACaddress(hardwareaddress)has changedwhichcausesthelicensetoexpire.ContacttheUnitrendsLicensing Departmenttogenerateanewlicense.

TroubleshootingNovellNetWareagent
Unabletoconnecttoclientwhilebackupisrunning
OnNovellsystems,onlyoneconnectionatatimeisallowedtotheclient.Ifany taskthatattemptstoconnecttoaclientisperformedwhileabackupofthatclient isrunning,thefollowingerrordisplays: Summary:Errorcommunicatingwiththeserver. Cause:Serverlibrarylayercallwasunsuccessful. Detail:Serverlibrarylayerdetailederrormessage:Couldnotconnecttoclient <client_name> Anexampleofataskthatattemptstoconnecttoaclientwouldbecreatinga selectionlistthatincludesfilesonaclient.Oncethebackupcompletes,thetask canbecompletedwithoutproblems.

Novellclientinstallfailswiththefollowingmessage:
LoadingModule<Module_Name>[AUTOFAIL] > >#<Module_Name>isnotloaded. >#Pleaseloadthe<Module_Name>,andstarttheinstallagain. Thenotedmoduleisnotloaded.ThisinstallationcheckensurestheTSAFS.NLM, SMDR.NLM,andSMSUT.NLMmodulesareloadedpriortostartingtheinstallation.

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Troubleshootingbackupsystemmessages
Couldnotconnecttodatabase
Youmayreceivealertemailsreadingcouldnotconnecttodatabase.Theseare typicallyinvalidmessages.Underheavyload,thebackupsystemmaygenerate thesemessageseventhoughtherearenoproblemswiththeconnectiontothe database.AdjustthesettingundertheAlertmansectionoftheSettingsfile (Settings>System,Updates,andLicensing>GeneralConfiguration)toincrease thenumberofminutesaconnectioncannotbemadebeforegeneratinganemail. Thissettingis:
[Alertman] DatabaseEmailTimeoutMins=60 // Minutes the system database must be down before an email is sent

Agentnotactiveonserver
Verifythattheclienthasbeenregisteredonthebackupsystemifrestoringtoan alternatesystem.

Backupsarequeuedbutdonotrunonsystem
Verifythenetworksettingsarecorrectonthesystem.Iftheoriginalsystemisstill configured,verifythatthereisnotanetworkconflict.

Backupsarenolongerreplicating
Verifythatreplicationhasbeenrestartedonthesystem.

BrowsingforVMsorSQLdatabasestakesalongtime
IfitseemslikeitistakingalongtimetobrowsetheleftnavigationwindowforVMs orSQLdatabases,usetheReload/Refreshbuttonatthebottomoftheleft navigationwindowtoclearyourcacheandresumebrowsing.

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Troubleshootingtapedevices
Tapeproblemscanbecausedbyanythingfrombadconnections,dirtytapeheads, andwornouttapes,toSCSIbusproblems.Byfar,themostdifficultoftheseisSCSI busproblems.Thesedonotoccuroften,butwhentheydo,theyposea considerableefforttotrackdown.Ifadditionalhelpisneeded,tryreadingtheSCSI whitepaperlocatedontheUnitrendswebsite. Trythefollowing:

Checkthestatusofthetapeunit. VerifythetapedriveisidleandreadybasedonitsLCDorothermanagement
interface. Closeallmenus,reenterthemenus,thenstoptaskerandrestartit. Navigatetothedevicessectionofthemenuandclicktheoptiontoresetthe device.Thisresetsthedevicestatusandcausesthedevicetoresume. Testthetape.Thisperformsavarietyoftestsonthedevice,includingwriting tapelabels,filesetlabels,andsampledatastreams.SelectTaskManager> Misc>TapeUtilities>TapeCommands>TEST.Ifthereisaconfiguration problemwiththedeviceitisusuallydetectedinthisphase.

Tapemediaerrorsoccur
Tapedevicescanexperienceproblemswithwriting. Iftapewriteerrorsoccurinthelogs,cleanthetapedevicewithafreshcleaning tape.Keepinmindthatcleaningtapesaredesignedtobeusedonlyalimited numberoftimesandmustbechangedperiodically. Additionally,forsomeofthe4mmand8mmdrives,thecleaningtapeneedstobe usedtwoorthreetimesinarowtofullycleantheheads. Tryusinganewtapetogetbetterresults.Ifatapeencountersamediaerrorwhile writingdata,thetapeismarkedfull.Subsequentbackupscannotbeappendedto thistape.Thus,ifthereisasingletape,allsubsequentbackupqueuedtothistape devicefailuntilanewtapeisinserted.

Errorsoccurwhilewritingatapelabel
Mostoften,thisoccursasaresultofatimingissueinthetapedrivesfirmware. Thebackupsystemperformsafastseektothelastdatasetanddeterminesthat thetapehasarrivedbeforeitactuallyhasarrived.Inordertofixthis,set AdvancedTapePositioningintheInitializationfileforthetapessectiontoFalse.

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Thetapedriveisslow
Itispossiblethatthedefaultblocksizewassettoamuchlowervalue.Checkthe settingusingAdmin>Devices.Ablocksizeof120offersexcellentperformance. Therearetwotypesofblocksizes.Oneisthehighlevelblocksize.Itrepresents thenumberof512byteblockssenttothetapedriveinonewriteoperation.The secondisthelowlevelSCSIblocksizewhichonlyapplieswhenusingaSCSItape drive.Itrepresentsthenumberofbytesthetapedriveheaduses.Thisshouldbe 512forquarterinchtapedrives,1024forDATdrives,and0(variable)forevery othertypeoftapedrive.Afteranychangeinblocksize,testthetape.Ifitdetects aproblemwiththespecifiedblocksize,itsuggeststheproperblocksizetouse.

Thetapedriveisnotseen
Verifythefollowing:

Terminationisinplace. Therearenoadaptersintheconnectionbetweenthedeviceandthebackup
system. Shutdownboththebackupsystemandthedevice.Poweronthedeviceandlet itbecomeidle/ready,thenpowerupthebackupsystem. MakesurethatthetapedeviceisLVD/SD. Thebackupsystemhasa68pinhighdensityconnectionforSCSI. RunthefollowingcommandtoverifythatthesystemseestheSCSIdevice:

cat /proc/scsi/scsi

Atapedrivestatusmaydisplay,evenifthedriveisempty.Forexample,
mt -f /dev/st0 status

TroubleshootingVMwareESX
Ifabackupfailswiththefollowingerror: Afilewasnotfound EnsurethattherearenoConsolidateHelpersnapshotsontheVM.Ifoneexists, deleteit,andattempttobackuptheVMagain.

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TroubleshootingWindowseventIDs
Belowisatablethatdescribestheflowofeventsinabackup,ascapturedinthe WindowsEventsapplicationlog.
Windows event IDs Source: Task Category: Level: Event ID: Computer: Description: Event fields used in Unitrends agent entries Unitrends Agent Backup, Restore, Bare Metal, Verify Information or Warning or Error Event IDs begin with 256 and increase Server name Contains information specific to the Event ID. Each entry has the string (id # # #), where the ID number is the ID of the running process. If multiple jobs are running concurrently, events with the same ID can be viewed for a particular job.

Startingevent
Taskcategoryandmessageindicatetheoperation.Thedescriptionfieldcontains thetypeofoperationthathasstarted. Typicalstartingeventflowforabackup:
Event ID 256 Category Backup Level Keywords Description Field (id 5396) MASTER started.Version 6.0.0 Information Classic

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VSSeventsleadinguptoexecutionofavolumesnapshot
RelatedVSSeventsareseenbeforeandaftertheUnitrendseventsarelogged.Any failuresthatoccurwhileissuingtheseVSSeventsareloggedaserrors.Some detailsareaddedtotheeventdescriptionforthatfailure.Inthecaseoferrors, somediagnosticscanberunfromthecommandlinetoinsurethattheVSS subsystemisfunctioning.UsetheVssAdmincommands:
Vssadmin list writers Vssadmin list providers Vssadmin list volumes

Ifanyofthesecommandsfailorreturnnoinformation,thentheVSSsubsystemis notfunctioning.Areboothelpsinmostcases. VSSeventsaredescribedhere:

Event ID 275 Category Backup Level Keywords Description Field (id 5396) Agent successfully issued VSS event Information Classic

GatherWriterMetaData
275 Backup Information Classic (id 5396) Agent successfully issued VSS event

InitializeForBackup
275 Backup Information Classic (id 5396) Agent successfully issued VSS event

PrepareForBackup Whencreatingasnapshot,theagentaddstherequestedvolumestothatsnapshot andforeachvolumeaddedthefollowingeventislogged. Ifafailureoccurswhileaddingavolumetothesnapshotevent279islogged. Includedaresomedetailsoftheerror.Typically,failuresoccurwhenattemptingto addnonNTFSvolumesornetworkattachedvolumestoasnapshotset.Insome cases,networkattachedvolumesrequireahardwarespecificVSSprovidertobe installedbeforetheycanbeaddedtoVSSsnapshots.Ifthiserroroccurs,theagent attemptsthebackupwithoutusingtheVSSsnapshot.Thiscouldresultinfilesnot beingbackedupduetofileinuseerrors.

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VSSaddvolumeeventsaredescribedhere:
Event ID 278 279 Category Backup Backup Level Information Error Keywords Description Field (id 1476) Added volume C:\ to the snapshot set. (id 1476) Failed to add volume C:\ to the snapshot set.

Thesystemstatebeginseventindicatestheexactpointintheprocessthatthis starts.Thesystemstateendingeventisseenlater,andanyerrorsfoundin between.Systemstatedurationcanbedeterminedwiththesetwoevents.

Event ID 272 Category Backup Level Keywords Description Field (id 5396) Agent beginning System state backup.

Information Classic

Avolumesnapshotoperationconcludeswithoneoftwoevents.Thesuccessful DoSnapshotSeteventindicatesthatthevolumesnapshothascompletedOK.A failureisloggedasanErrorcategoryeventwithsomedetailsinthedescription.If thesnapshotoperationfails,thefollowingerroreventislogged.Addedtothis messageissomeextradetailabouttheerror.Therearemanypossiblecausesfor thisfailure.Someoftheerrorsarerelatedtopoordiskperformancecausingthe VSSsubsystemtogiveupwhilewaitingforthesnapshottocomplete.Inthese cases,theWindowsOSusuallylogsotherwarningsorerrorsbeforeand/orafter thisentry. Dosnapshoteventsaredescribedhere:
Event ID 275 Category Backup Level Keywords Description Field (id 5396) Agent successfully issued VSS event Information Classic

DoSnapshotSet
276 Backup Error Classic (id 5396) Agent failed to issue VSS event DoSnapshotSet

Formaster,differential,andincrementalbackups,theagentperformsasystem statebackup.Whenthatcompletes,aninformationorerroreventislogged.There aremanyerrorcasesduringsystemstatebackup,especiallywhenrunningon Windowsdomaincontrollers.Ifsystemstatefailurespersistthenmoredetailed informationisloggedintheUnitrendsagentlogfiles.

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Systemstateeventsaredescribedhere:
Event ID 274 273 Category Backup Backup Level Keywords Description Field (id 5396) Agent system state backup was successful. (id 5396) Agent system state backup failed. Information Classic Error Classic

Attheendofthebackup,thesessioncompletioneventisentered.Ifthesummary wassentokay,thenthefollowingeventappears.Afailuretosendthesummary resultsinanerroreventbeingentered.Thesuccesseventshowshowmanyfiles werebackedupandhowmanywereskippedduetoanerrororaninuse condition. Thesessioncompleteeventisdescribedhere:

Event ID 262 Category Backup Level Keywords Description Field (id 5396) Session completes. Summary sent OK. 655 files Processor OK. 0 incomplet6e. Information Classic

IfafailureoccurswhilesendingthebackupsummarytotheUnitrendssystem,the followingeventislogged.Thisisusuallycausedbyanetworkconnection disruptionbetweentheUnitrendsagentandthebackupsystem. Thefailedtosendsummaryeventisdescribedhere:

Event ID 263 Category Backup Level Error Keywords Classic Description Field (id 5396) Session completes. Failed to send summary.

Forapplicationbackups(ExchangeorSQL),theagentconcludesthesessionby issuingaVSSBackupCompleteeventwithasuccessorfailcondition.For successfulbackups,thiseventindicatestotheappropriateVSSwriterthatany cleanupprocessingmaybedone,liketransactionlogtruncation.Afailure conditioncausesthiseventtologasanErrorcategoryandthedescription indicatestheerror. Therearemanypossiblecausesofanapplicationbackupfailure,someofwhich aredescribedintheprecedingevents.Anyerrorduringanapplicationbackup causestheagenttoissuetheBackupCompletefailureevent.

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Backupcompleteeventsaredescribedhere:
Event ID 264 Category Backup Level Keywords Description Field (id 4720) Backup completes. Issued VSS BackupComplete event success. (id 4720) Backup completes. Issued VSS BackupComplete event failure. Information Classic

265

Backup

Error

Classic

TroubleshootingWindowslegacyExchangeagent
Networkshareaccesserrorisdisplayedwhiletryingtoconnecttothe Sambashare
VerifythatpermissionshavebeenassignedtoconnecttoSamba.Verifythe followingsteps: 1 2 ChecktheSambastatusbytypingthefollowingcommand.
/etc/init.d/smb status

Checkthesambaconfigurationsfiletocheckifthebackupsystemandclienthave anentryintheallowhostsfieldoftheSambasectioninthesmb.conffile.
vi /etc/samba/smb.conf

Restartthesambaservices. Note:VerifiesarenotsupportedinthelegacyExchangeagent(only),anddonot runifconfigured.

Transactionlogsarenottruncatingafteramasterbackupisrunonthe Exchangeserver
Besurethatalloftheinformationstoreswithinthestoragegrouparedefinedfor backup.Formoreontransactionlogtruncation,seeMicrosoftstechnical informationontransactionlogtruncation.

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AnotherExchangebackupofahigherpriorityhasbeenstartedoris currentlyrunning.Thisbackuphasbeencancelled
ThismessagemayoccurifanExchangeInformationStoredifferentialbackupis runningwhenanExchangeInformationStoremasterbackupislaunched.The ExchangeInformationStoredifferentialbackupiscancelledtoallowtheExchange InformationStoremasterbackuptorun.

KrollOntrackPowerControlsTMmessage:Anerroroccurredprocessing thelogfile.Continuingwithoutlogs.
ThiserrormayoccurwhenExchangetransactionlogsareeithermissingor corrupt.VerifythatallrestoredtransactionlogsfromboththemasterExchange storebackupandthedifferentialExchangeStorebackuparelocatedinthefolder specifiedintheLogFilePathfieldintheOpenSourceFilesdialogbox.Usethe commandESEUTIL/MHtodeterminewhichtransactionlogsmayhave uncommittedtransactions.

TroubleshootingWindowslegacySQLServeragent
DidnotfindanydatabasesforthisSQLServerinstance
VerifythatthereisaconnectiontotheSQLServerinstancewherethedatabase beingbackedup/restoredwascreated.

FailureoccursduringSQLServerdatabasebackuporrestore
Verifythattheclientisregisteredtothebackupsystem.

FailuretoconnecttoSQLServer
VerifythatSQLServerisrunningonyourmachine.

FATALDeviceopenfailedfilesetvalidationfailed[tape#,fileset#] attemptingtorestoredatabase
Confirmthatthedatabaseisbeingrestoredtothesamedevicetypethatwasused tobackupthedatabase.

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Noserverslistedinthelistofbackupservernameswhenlaunching legacySQLServeragent
Confirmthattheclientshostsfilehasbeenupdatedtoincludethebackupsystem nameandIPAddress.

ChangestotheSQLServeragentbackupschedulenotautomatically appliedtotheexistingassociationswherethemodifiedschedulewas assigned

Deletethecurrentdatabasescheduleassociationandreassigntheschedule. Modificationstothebackupscheduledonotaffectassociationsthatwerecreated priortothemodification.

SQLServertransactionlogshowsstatusassuccessfulbutthesystem managershowsstatusas(Restoring)
Ifthisstateoccurs,restorethedatabasetothelatestpossibletimeandperform therestoreagain.Thiscouldhaveoccurredduetoabackupandrestoreofanother databasetakingplaceatthesametime.

RestoredSQLServerdatabaseshowsasloadingintheEnterprise Manager
IftheSQLServerAgentisbeingusedinconjunctionwithanotherSQLServer maintenanceplan,thetransactionlogsgetoutofsequence.Thedatabaseisthen seeninloadingstate.Thisdatabaseshouldberemovedandafullrestorealong withanydifferentialsmustbeperformed.Thisrestoresthetransactionlogchain.

TroubleshootingXenbaremetalbackupandrestore
HVMguestsupportisunavailable
VerifythatVT/AMDVissupportedbytheCPUandenabledinBIOS.

RunningNonXenKernel
RestarttheserverandbootwithXenkernel.

Xendisnotrunning
Check/etc/init.d/xendstatusandrestartifnecessary.
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Configurationfile/etc/xen/vm/<client_name>isnotfound
Thevirtualmachinehasbeenremovedfromthesystem.RecreateaXenVMwith samename,andrestartthebaremetal.

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Appendix A

WindowsLegacyOperations
Thischapterdescribesthefollowinglegacyoperations: WorkingwiththeWindowsagent LegacySQLServeragent LegacyExchangeagent

WorkingwiththeWindowsagent
ThissectiondescribesproceduresthatcanberunfromaWindowsclientusingthe Unitrendsagent.Althoughyoucanusethisclientsideinterfacetoqueuebackup, restore,andverifyrequeststotheUnitrendsbackupsystem,thisisnotthe recommendedapproach.Allproceduresshouldberunfromthebackupsystem. Onlyusetheproceduresinthissectionifyoucannot,forsomereason,accessthe backupsystem.

LaunchingtheWindowsagent
Tolaunchtheagent,logintotheWindowsclientandselectStart>Programs> UnitrendsAgent>UnitrendsAgentMenu. Note:Ifuseraccountcontrolsareimplemented,rightclickUnitrendsAgentMenu andselectRunasAdministrator.

Windowsagentpreferences
Tochangethepreferences,launchtheagentandselectProfile>Preferences. ModifysettingsasdesiredandclickOKtosave.Preferencesaredescribedinthe reminderofthissection.
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Environmentsettings
Theseareglobalsettingsthateffecttheenvironmentacrossallprofiles.The followingcomprisetheenvironmentsettings(thedefaultsettingsarein parenthesis):

StationNameThisisagenerictitleoftheworkstationusedforreporting
purposes. BaseDirectory(installationdirectory)Thisisthedirectorywheretheproduct isinstalled. DefaultProfile(installationdirectory/profiles.dir/master.spr)Thisisthe defaultprofilethatisloadedeachtimearequestisinitiated. LinesperPage(66)Thisisthenumberoflinestoloadintodialogsthat maintainlists.Dependingontheamountofmemoryavailablethisvaluecanbe changed. CatalogDirectory(installationdir/catalogs.dir)Thisisthedirectorythat containsthelocalcopiesofthebackupcatalogs.Ifalargehistoryofcatalogs needstobemaintainedonthelocalworkstation,changethisdirectorytoa drivewithmorespaceavailable. LowPrioritySetthisifusingtheworkstationwhilebackupsarebeing performed.Whennotcheckedbackupswillprettymuchtakeoverthesystem andperformthebackupasfastpossible.Whencheckedotherapplicationscan beworkingatthesametimeasthebackupwithlittlenotice,butbackupspeeds willdecreaseaswell.

Loglevel
Thisspecifiestheloglevelatwhichtheapplicationsrun.Levelscanbespecified fortheGUIinterface(wbpr),thebackupengine(wbps),andtheservice(bpnetd). Theminimumandmaximumdebuglevelsare: MinimumDebugLevel0(ErrorLogonly) MaximumDebugLevel6(LogAll)

Currentprofilesettings
Thesesettingsonlyaffectthecurrentlyloadedprofile. BlockSize(120)Thisisthenetworkframesizethatisusedwhenabackupor restoreisperformed.Generallyleavethisat120unlessyouhaveserious performanceproblems.Inwhichcase,loweringthismayhelp(i.e.20). DirectoryDepth(0)Thisisthedefaultdirectorydepthforthebackup.Directory depthishowmanylevelsdowninthedirectorytreethebackupsshouldgobefore stopping.Zeroindicatesalllevels.
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Appendix A

Advancedpreferences
ClickingAdvancedisplaystheadvancedpreferencedialog.whereyoucan configurethefollowing:

BackupFilePropertiesEnable/disablebackupoffileproperties,suchas
securityinformationandextendedattributesalternatedatastreams.This appliestoNTFSvolumesonly. BackupRegistrySecurityInfoEnable/disablebackupofsecurityinformation associatedwithregistrykeys. EnableAutomaticRestartThisenables/disablesautomaticrestartaftera restoreoperation.Ifdisabled,amessagedisplaysindicatingthatarestartis needed.Youmayrestartthemachineatyourconvenience. OpenDataManagerUsedtobackuplockedfiles(fileslockedforexclusiveuse byotherprograms)inthesystem. EnableODMEnable/disabletheOpenDataManager.IftheODMisdisabled andalockedfileisencountered,anerrorisreportedunlessthefileisintheskip list. LogLevelSetstheloglevelfortheOpenDataManager.Thisvaluecanbe: 0ErrorLog 1WarningLog 2InfoLog 3SuccessLog WriteCacheThisoptionappliestoWindows2000systemsonly.Ifthisbuttonis enabled,theODMwillinternallycacheNTFSmetadatawrites. UseDefaultDirUseacachedirectorycomputedbytheODMinternally. CacheDirSpecifythecachedirectorythatshouldbeusedbytheODM.

Windowsagentprofiles
Profilesarefilesthatcontaintextualinformationaboutabackup.Youdonothave touseprofilestousetheprogram.Profilescanbeusedtosavefrequently performedtypesofbackups.Thedefaultprofileisusedtoinitiallystartthe programandprovidebasicbackupinformation. Backupinformation,suchasbackuptype,filestobackup,andfilestoexclude,can bechangedandthisinformationcanthenbesavedinanewprofilebyusingthe SaveAsmenuitem. OnceaprofileissaveditcanbeloadedfromtheProfile>Loadmenuitemand thenrunwithorwithoutanyfurthermodifications.
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PerformingbackupswiththeWindowsagent
Youcanrunmaster,differential,andselectivebackupswiththeagent.Amaster backupisacompletebackupofthesystemsfiles.Adifferentialbackupcontainsall filescreatedormodifiedsincethelastsuccessfulmaster.Aselectivebackupisa backupofoneormorespecificallyselectedfiles.BackedupdataisstoredonD2D devicesonthebackupsystem. Toperformabackup,clickBackupfromthemainmenu,thenchoosethetypeof backupyouwouldliketoperform. AmasterbackupoftheWindowsclientfirstbacksuptheregistryandthentheC: drivefollowedbyanyothersubsequentdrives. ChoosetheBackup>Masteroptiontodisplaythemasterbackupdialog. AmasterbackupofaWindowsbasedclientcapturestheWindowssystemstate, whichincludessystemcriticalcomponentsandtheirfilesthatmustbecaptured asasingleunit.Allsystemstatefilesarebackedupintothefile Unitrends.SystemState.bkf,excludingthesystemstatewriterfiles,whichare capturedwithmaster,incremental,anddifferentialbackups. Torequestadifferentialbackup,selecttheBackup>Differentialoption.The Masteranddifferentialoptiondialogsarefunctionallyidentical.Thestepsto performamasterordifferentialbackuprequestfromaWindowsclientareas follow: SelectthebackupsystemfromtheServerNamedropdownmenu. SelecttheDeviceNamethattheservershouldusetostorethebackup.Alistof devicenamescanberequestedfromtheserverbyclickingthearrowbuttontothe rightofthename.Thisconnectstotheserverandreturnsallknowndevicenames totheclient.Whendealingwithdisktodiskdevicesthatrepresentsingledisk files,therearerestrictionsregardingthedevicesthatappearintheselectionlist. Theonlydisktodiskdevicesthatappeararethosethathaveneverhadabackup performedorthosedevicesthatcontainapreviousbackupofdatafromthisclient machine. Chooseanyfilesordiskdrivestoexcludefromthebackupbyselectingthetab ExcludeFiles.Eachchoicehasarespectivedialogthatpresentsyouwithalistof drivesordirectoriestoexclude.Onceyouhavechosenthedrivesorfilesto exclude,clickOK. Ifthebackupneedstobeverified,selectaverificationlevelfromtheOptionstab. OptionsareNone,Level1CRCChecking,andLevel2BitLevel.Generally,Level2 BitLevelisthebestchoiceifanyverificationisneeded.
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Appendix A

TheKeepalocalCatalogundertheOptionstaboptioncanbetoggledonoroff. Thisoptionisusefultohaveonsothatifyouwanttoseewhatwasbackedupon aspecificdayitcanbequeriedlocallywithouthavingtomakearequesttothe server.Thesefilesareautomaticallypurgedeverysevendaysbydefault.Thiscan bechangedbyupdatingthenumberofdaysassociatedwitheachbackuptype underthe[Purger]sectionofthelocalmaster.inifiletowhateverintervalyou wish. Torunanylocalcommandsbeforeand/orafterthetaskhascompleted,selectthe AdvancedOptionstab.Thecommandtorunbeforeand/orafterthebackupcan besetupbyactivatingtheappropriatecheckbox.Thecommandshouldbesome formofabatchfile,sinceonlyonecommandcanbespecifiedtorun. SavethebackupsettingsbypressingSaveProfileatthebottomofthedialog. Settingscanbesavedtoaneworexistingprofile.Youcanthenruntheprofileat alaterdatewithoutreenteringtheoptions. Onceallchoiceshavebeenmade,selectSubmittoservertoprocessthebackup request. AdifferentialbackupfirstbacksuptheregistryandthentheC:drivefollowedby anyothersubsequentdrives.Thebackupincludesallthefilesthathavechanged orbeencreatedsincethelastsuccessfulmaster.Ifdirectoriesorfileshadbeen excludedinthemasterbutnotinthedifferential,thenallthosedirectoriesand filesarebackedupaswellduringthedifferentialbackup,creatingalargerthan expecteddifferential. Selectivefileanddirectorybackupsallowyoutoselectspecificfilestobebacked up.Tospecifythefilesand/ordirectories,clickIncludeFilesandthenAdd.The conceptbehindthisdialogistoselectfilesfromthelefthandlistanduseAddto addthemtotherighthandlist.Doubleclickingonadirectoryleadstothat directory. YoucantypeinapathortypeinselectionsintheFilterboxandclickAdd. Wildcardslikemyfiles.*areacceptableentriesaswell.Afterselectingthefiles, clickOK.Itisgenerallybesttosavethebackupprofileentriespriortosubmitting totheserver.

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813

PerformingrestoreswiththeWindowsagent
Restoreisusedtorestorefilesfromabackupbacktoyoursystem.Therearethree restoremethodsthatcanbeused.Eachmethodusesthelatestbackupunlessyou selectanalternatebackupfromtherestorewindow. EntireBackupRestoresanentirebackupwithoptions.Oneofthemost commonlyusedoptionsistheexcludefilesoption.Usethisoptiontoexcludefiles ordirectoriesfromthefullrestore. SelectiveFilesRestoresjustselectivefilesordirectories.Useoneofthemethods listedabovetofindorspecifythefilesordirectoriesyouwishtorestore. FromInclusionListRestoresalistoffilesfromatextfilethatiscurrentlyresiding onthePC.Thislistcontainsonefilenameperline.Thecompletepathofthefile shouldbegivenstartingwiththedriveletter.Onlythefilesspecifiedinthelistare restored.

Restoringanentirebackup
Thisoptionrestoresallthefilesinanentirebackuptoasystem.TheServertabis describedhere: ServerNameThistaballowsyoutoselecttheServerNamethatyouwishto restorefrom.IftheServerNameisnotcorrect,clicktheServernamecombobox. Ifthehosttableissetupcorrectlythentheservercanbechosenfromthedrop downlistthatdisplaysthelistofservers. DeviceNameSelecttheDeviceNametowhichtherestoreshouldbedone.Ifthe devicenameisnotcorrect,openthedropdownlistfromthecomboboxtoselect fromthelistofdevicesontheserver.Thisselectsthedeviceforthistaskonly.To makethedevicenamebethedefaultclickSaveProfile. BackupNoToselectabackupnumberfromwhichtherestoreshouldoccur,click SelectBackupNumbertogetalistingofallavailablebackupstorestorefrom.If youleavetheLatestandUsingoriginaldevicewithoutspecifyingabackup numberexplicitly,arestoreofthelastbackupfoundonthedevicethatiscurrently inthedrivethatbelongstothisworkstation,willtakeplace. SubmittoServerWhenreadytoperformthebackup,clickSubmittoServer. Oncetheresourcesontheserverbecomeavailable,theserverschedulerconnects toyourmachineandbeginstherequestedrestore.Generally,restoresare performedinthebackground.

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Appendix A

SaveProfileClickSaveProfiletosavethecurrentsettingsintotheprofile.This opensaSaveAsdialogwhereyoucaneitheroverwriteanexistingprofileorcreate anewone.

Restoringabackupbybackupnumber
Forentirerestoreoperation,selectaparticularbackupbyclickingonthebackup lineyouwishtorestorefrom.ThenclickOK. Also,youcanviewthefilesofaparticularbackupbycheckingtheShowFiles checkbox.OnclickingShowfiles,thedialoglooksasfollows:

TheFileListinglistboxisupdatedwiththefilesasyouclickondifferentbackup
linesintheBackupListing.

Thepagebuttonsnavigatethroughthefilelistingasfollows:
>NextPage <PreviousPage >>LastPage <<FirstPage

InsertapagenumberintheeditboxandpressGototojumptoaparticular
page. InthePreferenceDialogyoucanspecifyhowmanyfilenamesaredisplayedin apage.Thedefaultis66.Thatmeansthateachpagecontains66files.The indicatorboxatleftindicatesthecurrentpageandthetotalnumberofpages inthelist.

Performingselectiverestores
TheSelectiverestoreoptionallowsyoutoselectthefilesthatyouwanttorestore. FromtheSelectiveRestoreServertab,choosetheServerName(backupsystem) andDeviceName(diskdevice)thatcontainsthebackupfiletorestorefrom.

Includefilesoption
Toaddfilestotherestorelist,useoneofthefollowingfromtheSelectfilefrom options: UseAbackuplistingtoselectfilesfromabackuplisting. UseBrowseforfiletoselectlocalfilenames. UseDeletetoremoveselectedfilesfromthebackuplist. UseClearAlltocleartheentirelistaltogether.
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Backuplistingdialog
Thelistingofbackupgivesthebackupnumber,tapenumber,backupdateand time,StartingDirectory,Typeofbackup(master,differential,selective),sizein Megabytes,howmanyfilesinthebackup,thedevicenamethatitwasbackedup to,andtheworkstationnameitbelongsto. Todisplaythefilesincludedinaparticularbackup,selecttheShowFilescheckbox.

Restoreoptionstab
Thistaballowsyoutospecifyoptionsfortherestoreoperation. SetTargetDirectoryEnablesrestoringabackupintoadirectorythatisdifferent fromtheoriginalsourcedirectoryfromwhichthebackupwasmade.Thisnew directorycanbeonthesamesystemoranothersystem. KeepalocalCatalogWhenselected,createsalocallistingoftheentirerestore session.ThisfileislocatedinthecatalogdirectorysetupinthePreferencedialog. TheCatalogmenuchoicecanbeusedtoviewanyoftheCatalogsrecordedlocally onyoursystem. NewerFilesOnlySettingthisoptionrestoresonlythosefilesthatarenewerthan theonesalreadypresentonthesystem. NonDestructiveRestoreSettingthisoptiondisablesoverwritingoffilesthatare alreadypresentonasystemduringarestoreoperation.

Restoreadvancedoptions
Thistaballowsyoutosetadvancedoptionsfortherestoreprocess. RunthislocalcommandbeforeWhenselected,allowsyoutoenteracommand thatwillberunpriortostartingtherestore. RunthislocalcommandafterWhenselected,allowsyoutoenteracommand thatwillberunaftertherestoreiscompleteandpossiblyverified.

Verifyingorcomparingabackup
Theverifyorcomparefunctionisusedtoreadthebackupfromtheserverand compareittotheharddiskasifarestorewastakingplace.Eachbitiscompared tomakesureitwasnotcorruptedduringthebackup,whilewritingtothemedia, orduringtransmissiontotheclientmachine.

816

Appendix A

Oncetheverifyisstartedfromtheserver,clickontheagentiteminthetasktray toviewtheverifyprocess.Iffilesarefoundtobecorrupt,adetaillogiswrittenin thecatalogdirectoryentitledchanges.cmp. Toincreasethenumberofnotbackedupfilestoallowbeforethesystemconsiders abackupasfailedanddoesnotperformaverify,editthevaluefor VerifyIncompleteFileCntinthemaster.inifileunderConfiguration>Settings> Mediainformation.

Optionsandotherfunctions
ThereareseveralotherfunctionsavailableontheclientthroughtheOptions menu.Someofthemorespecificoptionsarediscussedintheremainderofthis section.

Skipfileinuseoption
Theskipfileinuseoptionisusedtospecifythosefilesthatarecommonlyinuse byotherprogramsandwillnotbeaccessible.Theagentwillbeawareofthesefiles andwillnotflagthisasanerror. Otherwise,filesthatareinusebecausetheyareaccessedbyotherprogramsare flaggedasanerrorresultinginafailedbackup. Regardlessofwhatsettingsarechosen,filesthatarenotaccessibleduetodisk blocks,permissions,oranyotherreasonthanbeinginusebyotherprograms continuetobeflaggedaserror. IfusingtheODM(OpenFileDataManager),allfilesthatareinusebyother programscanbeaccessedandthusarebackedupwithoutdifficulty.Inthiscase, selectthechoicelabeledNofilesbelow.Avalidlicensemustbeobtainedtouse theOpenFileDataManagerandcanonlybeusedforWindows2000computers. Allfiles:Ifthisoptionisenabled,theagentisawareofthesefilesandwillnotflag themwithanerror. Filesselectedfromlistbelow:Ifthisoptionisenabled,filesthatareinusebecause theyareaccessedbyotherprogramswillbeflaggedasanerrorresultinginafailed backup. Nofiles:IfyouareusingODM(OpenFileDataManager),allfilesthatareinuseby otherprogramscanbeaccessedandthusarebackedupwithoutdifficulty.

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817

Snapshotpropertiesoption
Oncetheclientisinstalled,makesuresnapshotsareenabledbyselectingOptions >SnapshotPropertieswithintheclientinterface.Thehotbaremetalbackupwill onlyrunafterthesnapshotisenabled.

Testprotocoloption
Thisfeatureteststhecommunicationprotocolusedbytheagentandtheserver. Theneededprotocolrequestsaretestedtobesurethatbothsideshaveversions ofthesoftwarethatarefullycompatible.Theprotocoltestalsosendsartificially generateddatatotheserverandthistransferistimed. Basedonthis,themaximumtransferratecanbedetermined.Mostofthetime,a valueduringbackupofapproximately90%ofthisnumbershouldbeseen. Generally,ifyouabletodoaprotocoltestandregistertheworkstationtothe server,youareabletoperformbackupactions.

Registerclientoption
Whentheprotectionsoftwareisfirstinstalled,itneedstoberegisteredtothe serverthatwillbeservicingit.Thiscanbedonefromthebackupsystemorthe client.Ontheclient,useOptions>RegisterClienttoregistertheclienttothe server.Oncethisisdoneyoushouldnothavetodoitagainunlesstheserveris changedortheregistrationontheserverislost.

Chooseserver/deviceoption
Thisoptionallowstheusertoselectaserveranddiskdevicetouseforthecurrent setofoperations. AddaServertoHostsFile Thisdialogallowsyoutoaddaserver(aserverthatisrunningandisaccessibleby theclient)andIPaddresspairtothehostsfileontheclientsystem.Afterentering theServerNameandServerIPaddress,clickAdd.ThespecifiedIPaddressis testedtoseeifitisavalid,functioningserver.Ifitis,thentheServerName\IP Addresspairisaddedtothehostsfile.Ifthenamechosenalreadyexistsinthehost file,awarningdisplays.

Testaserverconnectionoption
Youcanexplicitlytestaparticularservertocheckifitisvalidandusable.Todothis, eitherselectaserverfromthelistboxortypeintheserversIPaddress.Upon clickingTest,atestisperformedtocheckiftheserverisvalidandusable.
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Appendix A

Baremetaloptimizeroption
Note:TheBaremetaloptimizerisnolongerusedonWindows2000andabove systemswithasnapshotdriver. Thisoptionisusefulwhenusingtheaddonbaremetalproductinstalledonthe server.ItperformsasnapshotbackupofthePCwhichdiffersfromthenormal master/differentialbackups.Withthistypeofbackup,recoveryfromcrashed Windowsenvironmentscanbedoneeasily. Thisoptionallowsfortheoptimizationofasystemsothatthebaremetalbackups performatpeakspeedandsize.Thisisnormallyrunthefirsttimeabaremetal backupisscheduledfromtheserver,andcanbeturnedonfromtheserveraswell. Butthisoptionispresentsoitcanalsobeperformedlocally.Itcantakeseveral minutestocomplete.PCsshouldbeoptimizedaboutevery6months.

Settingsfileoption
Thesettingsfileiscalledthemaster.inifileandresidesinthedirectoryC:\PCBP.It containsthesettingsusedbythebackupsystemagent.Itincludesanextensive debuggingsectionthatCustomerSupportpersonnelcanusetouncoverproblems. Itisnotrecommendedtochangethisfilemanually.Followingarethefrequently usedoptionsthatarepresentinthesettingsfile. [BProfessional] ResetArchiveBit WhenthisissettoTruetheDOSarchivebitisresetwhenthefileisbackedup. WhenthisissettoFalseitisnotreset.Ifyouexperienceproblemswith applicationsthatdonotliketheirattributeschanged,thenyoushouldsetthis.By defaultthisvalueissettoTrue. Inettime Thisvalueisusedbytheagent.Itdefinestheamountofmillisecondsbetween eachlistentoincomingconnections.Ifaslowdownisexperiencedwhenthe applicationisnotrunning,thentheagentmaybethecause.Byincreasingthis valueto3,000youshouldseeanimprovement. BackupProperties Thisvalueenablesbackupoffileandfolderproperties(securityinformation, alternativedatastreams,extendedattributes,etc.).ThisisforWindowsNT4 systemsandabove(NTFSvolumesonly).BydefaultthisvalueissettoTrue. BackupRegSec
819

Windows Legacy Operations

Thisenablesbackupofregistrysecurityinformation.ThisisforWindows2000 systemsandabove(NTFSvolumesonly).BydefaultthisvalueissettoTrue (registrysecurityinformationisbackedup). EnableAutomaticRestart Attheendofarestoreprocess,ifarestartisrequired,adialogboxispresented youchoosetorestartorcancel.Ifthedialogboxtimesout,thisflagdetermines whethertheengineshouldrestartthesystemornot.Ifthisflagisenabled,the enginerestartsthesystem.ThisisforallWindowssystems.Bydefaultthesetting isFalsemeaningtheenginedoesnotrestartthesystemiftherestartdialogbox timesout. DetectHungFiles Ifthisflagisset,thencatalogandlogfilesaresynchronouslyflushedtothedisk aftereverywrite.ThisisforallWindowssystems.ThedefaultvalueisFalse. SystemStateUsingNtBackup ForsystemswithActiveDirectory,thissettingenables(ifsettoTrue)theuseof NTBackuptobackuptheWindowssystemstate.ThedefaultvalueisTrue. NtBackupKeepAlive ThissettingisthenumberofsecondstowaitforNTBackuptocompleteandisused ifSystemStateUsingNtBackupissettoTrue.Thedefaultvalueis600. NTBackupLocation Thissettingdictateswheretoplacethesystemstatedumpfilecreatedwhen NTBackupruns. [usnap] USnapEnable Thissettingdictateswhetherornotsnapshottechnologyisused.Thedefault settingisTrueforMicrosoft2003clients,butisFalseforMicrosoftWindowsXP andMicrosoftWindows2000clients.ForMicrosoftWindowsXPandMicrosoft Windows2000clients,snapshotsarecreatedusingtheUnitrendsSnapshotdriver andcanbeenabledordisabledfromtheclientintheOptions>Snapshot Propertiesmenu. USnapDisable2K3

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Appendix A

ThissettingdictateswhethertheUnitrendsSnapshotdriverorMicrosoftVSSis usedtocreatesnapshotsduringabackup.ThedefaultsettingisTrueforMicrosoft 2003clientsandup,indicatingthatMicrosoftVSSwillbeusedtocreatesnapshots. ThissettingisnotusedwithMicrosoftWindows2000clients.

LegacySQLServeragent
TheSQLServeragentallowsforthefast,flexible,andreliablearchiveandrestore ofMicrosoftSQLServerdatabases.Thisfeatureallowssystemanddatabase administratorstheabilitytobackupandrestoremissioncriticaldatabases, manuallyorautomatically,whileensuringbusinesscontinuity. TheSQLServerBrowserservicemustberunningforproperexecutionoftheSQL agent.ThefollowingSQLServeragentversionshavebeentestedandcertifiedwith ServerenvironmentsrunningWindows2000orWindows2003andMicrosoftSQL DesktopEngine(MSDE)2000:

MicrosoftSQLServerExpress2005 MicrosoftSQLServer2000 MicrosoftSQLServer2005

ThefollowingSQLServerAgentversionshavebeentestedandcertifiedwith ServerenvironmentsrunningWindows2003or2008:

MicrosoftSQLServer2005 MicrosoftSQLServer2008
ThefollowingrequirementsmustbefulfilledbeforeinstallationofthelegacySQL Serveragent:

SQL2000ServicePack4 SQL2005BackwardCompatibilityUpdate
ForMicrosoftSQLServersconfiguredforfailoverclustering,Unitrends recommendsusingMicrosoftSQLmaintenanceplansfordatabasebackups. MicrosoftSQLmaintenanceplansshouldbedirectedtoalocaldiskandscheduled priortoaUnitrendsfilelevelbackup.Unitrendsfilelevelbackupscan subsequentlyprotectthesedatabasebackupfilesandprovideonlineretention. TheSQLServeragentcontainsthefollowingfunctionality:

Abilitytodeterminedatabasebackupstrategiesbasedonusersupplied
recoveryrequirements. Abilitytogeneratedatabasebackupschedulesusingawidevarietyof frequencyoptionstoaccommodatedaily,weeklyandmonthlybackups.
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Windows Legacy Operations

 Availabilityofdefaultdatabasebackuptemplatesconsistingofsomeofthe
mostcommonbackuppractices.

Simplifiedrestoreprocessallowingfortherestoreofasingledatabaseor
multipledatabases. Supportforpointintimerecovery. Supportforrestoringadatabasetoanalternatedatabasename. Supportforfull,differential,ortransactionlogbackups. Abilitytoviewbackupandrestorehistory. Supportforrestoringadatabasetoanalternatelocation. Note:WhenusingtheSQLAgenttobackupupdatabases,otherbackup applicationsshouldnotbeusedtobackupdatabases.Thiswillcauseproblems whenrestoringthedatabase,especiallywhenrestoringtransactionlogs. PleasedonotusetheUnitrendsSQLServeragenttobackupSQLServer2000 databasesusingfulltextcatalogsandindexes.

LaunchingthelegacySQLServeragent
TheSQLServeragentislaunchedfromthemainmenuoftheapplianceagent.To accesstheSQLServerAgent,followtheinstructionsprovidedinthismanualfor installing,configuring,andregisteringtheapplianceagent.

LogintolegacySQLServeragent
LoggingintoSQLServerisaccomplishedbyclickingLoginToSQLServeronthe View/AssignDatabaseBackupProfilesscreen. FullfunctionalityoftheSQLServeragentrequiresauthenticationtoaSQLServer instance.TheSQLServeragentconnectstoaMicrosoftSQLServerinstance.This connectionmustbeestablishedbeforetheSQLServeragentcanobtain informationregardingyourexistingSQLServerdatabaseorbeforeabackupor restorecanbeperformed. Therearetwopossibleauthenticationmethodsavailable.Oneistologintothe SQLServerinstanceusingStandardauthentication,forwhichavalidSQLServer loginandpasswordneedtobesupplied.Alternatively,logintotheSQLServer instanceusingWindowsauthentication,wherebyaconnectionismadetotheSQL ServerinstanceusingtheWindowslogininformation. ToenableWindowsauthentication,selecttheUseWindowsAuthentication checkboxontheSQLServerloginscreen.

822

Appendix A

TheSQLServerlogininterfacedisplaysalistofoperatingSQLServerinstanceson thesystem.NamedSQLServerinstancesaredisplayedusingtheformat: \\ComputerName\InstanceName.

FeaturesoftheSQLServeragent
AssignaschedulestrategytoadatabaseAssigneitherauserdefineddatabase backupscheduletoadatabaseorchooseoneofthedefaultschedulesprovided foryou. ImmediatelybackuponeormoreselecteddatabasesSelectoneormultiple databasesforondemandbackup.Yourdatabaseselectionlistiscomprisedofall databasesthatexistontheSQLServerinstancetowhichyouareconnected. RestoreoneormoreselecteddatabasesSelectoneormultipledatabasesfor restore.Yourdatabaseselectionlistconsistsonlyofthedatabasesthathavebeen backeduptotheservertowhichyouareconnected. ViewbackuphistoryViewthestatusofdatabasebackupsperformedonyour system. ViewrestorehistoryViewthestatusofdatabaserestoresperformedonyour system. ViewinformationinerrorlogfilesViewinformationregardingerrorsthatmay haveoccurredduringbackup/restoreoperations. ViewinformationinauditlogfilesViewauditinformationregardingoperations performedduringbackupandrestore.

CreatingormodifyingalegacySQLbackupschedule
Youcancreateacustomizeddatabasebackupscheduleormodifyanexistingone. TheSQLServeragentmanagesthestepsnecessarytosuccessfullycreateor modifyadatabasebackupschedule. Note:Modifyingdatabasebackupprofilescantemporarilyaffecttheabilityto performadatabaserecovery. Tocreateormodifyaschedule,selectBackup>CreateBackupSchedulefromthe SQLServeragentsmainmenu. Ifanewprofileisbeingcreated,selectCreateaNewTemplateProfileandprovide anamefortheprofile.Ifanexistingprofileisbeingmodified,selectModifyan ExistingTemplateProfileandselectanamefromthelistofcurrentlyexistinguser definedbackupprofiles.
Windows Legacy Operations

823

OneofthefeaturesoftheSQLServeragentistoallowameanstoeasilydevelop backupprofilesbasedonspecificdatabaserecoveryrequirements.Thenextstep increatingabackupprofilegatherstherequirementsthatwillbeusedto formulateacustomizedbackupstrategy.ClickNexttocontinue.

LegacySQLbackupplanoptimization
Thisoptionenablesyoutospecifywhethertooptimizethebackupprocessfor quickbackups,quickrecovery,ortominimizethediskspaceusedbythebackup. Allowforpointintimerecoveryshouldbecheckedifyouwanttorestorea databasetoagivenpointintime.Thisoptionmustbecheckedduringprofile creation.Pointintimeisonlyavailableforrestoringasingledatabase.Whenthis optionisselected,transactionlogbackupsareperformedbydefault. Whenthedesiredrecoveryrequirementshavebeenentered,specifyabackup typeanddecideonabackuptimeforthescheduletoexecute.Enterthedesired backupscheduletime.Thedefaultisthe24hourtimeformat.Thetimethatis denotedappliestoallbackuptypesincludedintheschedule.

LegacySQLbackuptypesandschedules
Basedontheinformationprovidedinthepreviousscreen,oneormorebackup typesmayhavebeenpreselected.Foreachoftheselectedbackuptypes,click ModifyScheduletoassignabackupfrequency. Theavailablebackupfrequenciesare: Recurring:Thisoptionallowsthespecificationsofdatabasebackupsonanhourly basis.Thenumberofhoursbetweentwobackupscanbesetbetweenatime intervalindicatedbytheStarttimeandEndtimeoritcanbedonestartingatthe Scheduletime.Thedesignatedtimeisdenotedona24hourclock.Performing backupsatanhourlyrateimmenselyreducesthepossibilityofdataloss. Forexample,aschedulewithaStartTimeof15:57,anEndTimeof23:57,anda recurringvalueof1hourillustratethattheselecteddatabasebackupwillevery hourbetweenthetimesof15:57and23:57. Recurringfrequenciescanbeassignedforfull,differential,andtransactionlog backups.

DailyEstablishesthebackuptorunonceaday. WeeklyEstablishesthebackuptorunonceaweekonaspecificday. MonthlyEstablishesthebackuptorunonceamonthonaspecificdate.

824

Appendix A

Ingeneral,afullbackupshouldprecedeadifferentialandtransactionlogbackup. Therefore,ifdifferentialbackuptypeisselected,theSQLServeragentfirst confirmsthatafullbackupwaspreviouslyperformed.Ifafullbackupwasnot performed,theSQLServerAgentlaunchesafullbackup.Ifafullbackuphas alreadybeenperformed,theSQLServeragentlaunchestherequesteddifferential backup. Thefinalstepincreatingormodifyingthescheduleistosavetheprofile.Newly createdormodifiedprofilesmustbesavedbeforetheycanbeassignedtoa database.Ifanychangesaremadetoaprofileafterithasbeenassignedtoa database,theprofilemustberemovedandreassignedtothedatabaseinorderfor thechangestotakeeffect. WhenSaveisclicked,theSQLServeragentsavestheprofileandenablestheprint functionality.ClickingClosereturnstothemainSQLServeragentinterface.

AssigningorremovingalegacySQLbackupschedule
Whenthetaskofcreatingthebackupschedulehasbeencompleted,assignittoa database.Assigneitherauserdefinedbackupscheduletothedatabaseora defaultscheduleprofile.TheSQLServeragentlimitsonlyoneprofileperdatabase atagiventime.Multipledatabasescannotbescheduledtothesameprofileatone time.However,thesamebackupschedulecanbeassignedtomultipledatabases individually. ClickRemovetodeletealreadyassignedprofiles.ClickingRemovedeletesthe backupschedulesassociationtothedatabaseandremovesthebackupschedule fromtheserver.Thisactiondoesnotremovethebackupschedulefromtheclient, thereforetheschedulecanbeassignedtothesamedatabaseoradifferentone. BackupschedulesforSQLServerdatabasesarelaunchedviatheSQLServeragent only.Thereareanumberofavailabledefaultdatabasebackupschedulesavailable foryouruse.Thedefaultschedulesarelistedalongwithyouruserdefined schedulesintheAvailableTemplateProfiledropdownlist.

DailyFullBackupsExecutesonceperdayat2:00am MonthlyFullBackupsExecutesmonthlyonthefirstdayat2:00am MonthlyFullBackups/WeeklyDifferentialBackups/DailyTransactionLog

BackupsExecutesmonthlyonthefirstdayat2:00am,weeklyonSaturdayat 2:00am,andonceperdayat2:00am. WeeklyFullBackupsExecutesweeklyonSundayat2:00am WeeklyFullBackups/DailyDifferentialBackupsExecutesweeklyonSundayat 2:00amandonceperdayat2:00am.

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 WeeklyFullBackups/DailyTransactionLogBackupsExecutesweeklyon
Sundayat2:00amandonceperdayat2:00am.

LegacySQLondemandbackups
Inadditiontoscheduledbackups,youcanperformmanualondemandbackupsof asingledatabaseormultipledatabases.Thesemanualbackupsmightbedeemed necessarypriortosystemmaintenanceorsystemupgrade.Theondemand transactionalwaysperformsafullbackup.Differentialortransactionlogbackups cannotbespecifiedwhenutilizingthisfeature. LogintotheappropriateSQLServerinstancebyclickingLoginToSQLServerand selectingthedesiredBackupServerName(backupsystem)andtheBackup DeviceName(diskdevice)wherethebackupfilesaretobesaved.Selectasingle databaseormultipledatabasesforbackupbyclickingononeormoredatabase name(s).Ifalldatabasesaretobeincluded,useSelectAll. ClickingSubmitBackupJobsubmitstherequestedbackupjobstothebackup system,butexecutionbeginsuponavailabilityofthesystemsresources.The statusoftherequestedbackupscanbeviewedviatheViewBackupHistory interface. Note:SQLagentondemandandscheduledbackupsfailinsingleusermodewhen launchedfromthecommandlinebuttheyworksuccessfullywheninvokedinsingle usermodefromtheSQLServer.TheSQLagentsupportsbackupoftheMaster databaseinsingleusermode.

LegacySQLrestoreoptions
OptionsavailablefromtheRestoremenuincludetheabilitytorestoredatabase(s) andtoviewrestorehistory.Useoftheseoptionsisdescribedbelow. NoteforReplicatingSystems:TheproceduresinthissectionapplytoLegacySQL backupsonthesourcesystemonly.RestoreofreplicatedLegacySQLbackupsis supportedduringdisasterrecoveryofthesourcesystemonly.

RestoringalegacySQLServerdatabase
TheSQLServeragentmanagestheprocessofrestoringoneormoredatabases. Databasescanberestoredeitherlocallyorremotely.ThelocalSQLServer databaserestorefunctionalityallowstherestoreofasingledatabaseormultiple databasesontothesameSQLServerfromwhichthedatabasebackupwas performed.Forexample,abackupofDatabaseAisperformedonSQLServerA andDatabaseAissubsequentlyrestoredontoSQLServerA.
826

Appendix A

TheremoteSQLServerdatabaserestoreoperationprovidesthecapabilityto restoreasingledatabaseormultipledatabasesontothecurrentlyloggedintoSQL ServerfromadifferentSQLServerinthenetwork.Forexample,abackupof DatabaseAisperformedonSQLServerAandDatabaseAissubsequentlyrestored ontoSQLServerB.RemoteSQLServerdatabaserestoresrequirethateachSQL Serveragentberegisteredontheselectedbackupsystem.Inaddition,the registeredSQLServeragentmustcontainSQLServerdatabasebackupsonthe backupsystem. Aslongasdifferentclientsbackuptheirdatabasestothesamesystem,theycan berestoredlocallyorfromdifferentclients. Note:Whilerestoringadatabasemakesurethatnobackupprocessforthesame databaseisrunningatthattime.Thiscancausetherestoretofail. databasebackup.Thedatabasecanberestoredtoanalternatelocationonthe samemachine(differentdriveordifferentdirectory)ortothedefaultlocation. Ifthisoptionischosen,thelistofdatabasebackupsfortheselectedSQLServer instanceispopulated.Highlightasingledatabaseormultipledatabasesto restoreandclickNexttocontinue. RemoteSQLServerRestoreThisoptioninitiatestheremoterestoreofaSQL Serverdatabase.Remotedatabaserestorescanbeperformedtoanalternate locationortothedefaultlocation. SelectingtheRemoteSQLServerRestoreoptionlaunchestheremoteSQL Serverdatabaseprocess. Bothclients(thecomputerthatisbeingbackedupfromandthecomputerthatis beingbackedupto)mustberegisteredtothebackupsystemthatcontainsthe clientdatabasebackup.Youneedtoqueuetherestoresfromtheclientmachine towhichthedatabaseneedstoberestored.TheSelectSQLServerinterfaceis displayedonclickingonRemoteSQLServerRestore. OntheSystemSupervisorLogininterface,entertheSystemSupervisorOverride usernameintheSupervisorfieldandtheSystemSupervisorOverridepassword inthePasswordfield. TheSupervisorloginandpasswordistheauthenticationthattheadministrator providedatthetimethebackupsystemwasinstalled.Iftheadministratorhad chosendefaultsettingsatinstallationtime,thesefieldscanalsobesetonthe backupsystemfromtheTaskManagerwindowbygoingtoSetup>Supervisor Override.Sincedatabaseswillberestoredfromanalternateserver,itisnecessary thatyouprovideauthentication.Onceyouhavesuccessfullyloggedintothe backupsystem,selectaremoteSQLServermachinenamefromtheRestoreSQL ServerdropdownlistandtheappropriateSQLServerinstancefromtheSQL ServerInstancedropdownlist.
Windows Legacy Operations

LocalSQLServerRestoreThisoptionallowsthelocalrestoreofaSQLServer

827

Oncecompleted,alistofdatabasebackupsmeetingtheselectedcriteriadisplay onthedatabaserestoreinterface.Highlightasingledatabaseormultiple databasestorestoreandclickNexttocontinue. TheSQLServeragentautomaticallydeterminesthelatestpossibletimeforwhich adatabasecanberestored.Youhavetwooptionsforrestoringthedatabase.One istoRestorethedatabaseuptothelatestpossibletimeandtheothertoRestore toaspecificpointintime.TheRestoretoaspecificpointintimeoptionis availableonlywhenasingledatabaseisselected.TheoptiontoKillalldatabase connectionsbeforerecoveryshouldbeselectedbeforerestoringyourSQLServer database.Enablingthisoptionterminatesactivedatabaseconnections,therefore preservingdatabaseintegrityduringtherestoreprocess. TheDatabaseRestoreLocationfieldallowstheinputofanalternatenameto whichthedatabasewillberestored.Restoringthedatabasetoanalternatename isusefulforperformingtroubleshootingoroptimizationtaskswithoutaffecting thecurrentlivedatabase.IfthenamethatisenteredintotheDatabaseRestore Locationfieldalreadyexists,youhaveanopportunitytocontinuewiththerestore andoverwritethedatabasenameortoenteradifferentname.Thevalueinthis fielddefaultstothecurrentnameofthedatabasetoberestored.Ifmultiple databasesareselectedtoberestored,thisfeatureisdisabled. WhenSubmitRestoreJobisclicked,therestorerequestisqueuedontheserver simultaneously,andwillrunuponavailabilityoftheserversresources.Reviewthe statusoftherequesteddatabaserestoresviathebackupsystemsJobStatus screen. Restoringtoanalternateserverhasafewrestrictions.Theseareasfollows:

AremoterestoreofSQLServer2005databasescannotbedonetoSQLServer
2000.The2005databasedesignhassomeadditionalfeaturesthatcannotbe interpretedbytheSQL2000server. Onlyadministratorsareallowedtoperformrestores.Theadministratormust beawareofthebackupsystemssupervisorlogin.Itisrecommendedtosetthis informationonthebackupsystem,elsethedefaultswouldbeusedaslogin informationwhichmaybeinsecure. Remoterestorefromatapedeviceisnotsupported.

LegacySQLServerpointintimerestore
Thepointintimerestoreallowsyoutorestoreadatabasetoagivenpointintime. Inordertoperformapointintimerestoreforadatabase,therecoverymodelfor thatdatabasemustbeoftypeFull.Thismodeltypemaintainsthetransactionlogs

828

Appendix A

forthatdatabase.AtthetimeofprofilecreationusingtheSQLagent,youcan selectthepointintimerestoreoption.Withthisoptionselectedthetransaction logbackupsareperformedbydefault. ForapointintimerestorethroughtheSQLagent,youarerequiredtoprovidethe timeuptowhichthedatabaseistoberestored.Ifthereareanyvalidbackups performedbeforethegiventime,therestoreisqueuedtotheserveroncethejob issubmitted.Iftherearenovalidbackupsbeforethegiventimeanerrormessage isdisplayedtochecktheavailablebackupsfortheparticulardatabase.Theexact timeofbackupscanbeseenusingtheBackupTimesbutton.Thishelpsyouknow theexacttimetowhichyoucanrecoverthedatabase.Whenarestorejobforthe SQLdatabaseissubmitted,theclosestfullbackup,differentialbackup,andall transactionlogswithinthepointintimegetsqueuedtotheserver.Enterthe desiredoptionsintheSQLagentrestoreinterfacetoperformapointintime restore. Note:Thepointintimeoptionisonlyavailableforrestoringasingledatabase.

ViewinglegacySQLbackupandrestorehistory
TheSQLServeragentprovidesamechanismforviewingthebackupandrestore historyofoperationsperformedontheclient.Thedifferentialandtransactionlog backupandrestorerecordsaredisplayed,alongwiththeircorrespondingfull backupandrestorelogrecords.

LegacySQLServerauditanderrorlogs
TheSQLServeragentofferstheabilitytoviewauditanderrorlogs.Theselogscan beprintedforreferenceordeleted.Theyareusedprimarilyfortroubleshooting purposes.

TestingLegacySQLServerdatabaserestore
Testyourbackupstrategyforeachdatabasebyrestoringacopyofthedatabaseto atestsystem.Testinganddocumentingdatabaserecoveryinyourenvironment ensuresquickresponseandsuccessfulrestoreintheeventaproductiondatabase needstoberecovered.

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829

LegacyExchangeagent
Thissectioncontainsinstructionsandguidelinestoassistwiththeinstallationand operationoftheUnitrendsbackupandrestoretoolforMicrosoftExchangeserver, referredtoastheLegacyExchangeagent.IfusingtheVSSExchangeagent,seethe MicrosoftExchangeServerProtectionchapter.TheExchangeagentextends protectiontotheMicrosoftExchangeserverdatabasesanddatabaseobjects.It enablesremotemanagementoftheMicrosoftExchangeserverdatabase, mailbox,andpublicfolderbackups. ThepowerfulcombinationoftheExchangeagentandthebackupsystems Scheduleinterfaceallowsforflexibleschedulingcapabilitiesaswellasanefficient waytobackupExchangeinformationstores.TotalExchangeinformationstore protectionisaccomplishedthroughExchangeInfoStoreRecovery(EIR)and ExchangeQuantumRecovery(EQR).WiththecombinationofEIRandEQR,an entireExchangeinformationstoreorsingleitemscanberecoveredfromasingle backupsolution,thereforepreventingunnecessaryduplicationofdata. EIRprovidesExchangestorelevelprotection.EIRallowsforentireExchange informationstorestoberestoredfromanExchangestorelevelbackuptothe activeMicrosoftExchangeserver. EQRworkswithEIRtoprovidecompleteprotectionofyourExchangeinformation store.UnitrendsschedulingprovideshourlyExchangeinformationstorebackups toallowformorefrequentrestorepointsandmoreefficientrestores.EQRalso offersitemlevelrecovery,thefoundationofwhichisKrollsOntrack PowerControls.UnitrendshasformedastrategicalliancewithKrollOntrackto offerOntrackPowerControlsthroughUnitrends.EQRworksbyusingthe OntrackPowerControlsExtractWizardtofirstextractanExchangestorelevel backupfromtheSambashareonthebackupsystemtoastagingareaona workstationwhereKrollOntrackPowerControlsisinstalled.Ontrack PowerControlsTthenallowsthesearchandrecoveryofindividualmailitems, aswellasentiremailboxesandfolders,backtotheactiveMicrosoftExchange serverdatabase.EQRisaseparatelylicensedtechnology. Inaddition,thelegacyExchangeagentisintegratedwithUnitrendslegacy vaultingsolution.Thevaultisadiskbaseddatarepositorythatenablesbusinesses tosafeguardanunlimitednumberofnetworkedsystemsatmultiplelocations.The vaultservesasacentralized,highlyavailableoffsitestoragecenterforUnitrends backupsystems,whichprovidefastdisktodiskbackupandbaremetalrecovery forsystemsatlocalsites.Onsitesystemsarelinkedtothevaultbythevaulting software.Thevaultingsoftwaresynchronizesdataatablocklevelandfunnelsthe changeddataintoamasterbackup.
830

Appendix A

LegacyExchangeinformationstoresetup
TheLegacyExchangeagentissupportedonthefollowingoperatingsystems:

MicrosoftWindows2000 MicrosoftWindowsServer2003withServicePack2 MicrosoftWindows2003Release2

ThefollowingversionsofMicrosoftExchangeServeraresupportedforusewith theLegacyExchangeagent:

MicrosoftExchangeversion2003withServicePack2 MicrosoftExchange2007forExchangestorelevelbackuponly
Note:WindowsServer2008and2012,unlikepastWindowsServerreleases,do notincludesupportattheutilitylevelforExchangeawarebackups,thereforethe legacyagentisnotsupportedontheseplatforms.UsetheExchangeVSSagentfor theseplatforms. Thefollowingbackupagentsprovidefullfunctionality,butdonotcapturethelast masterorlastdifferentialoftheExchangeagent:

ProtectionsoftwareforMicrosoftWindowsv4.x ProtectionsoftwareforMicrosoftWindowsServer2008v4.1
SeeAboutExchange2007/2003backuponpage 489formoreinformation. Caution:ThecircularloggingoptionmustbedisabledontheExchangeServerin ordertoachievesuccessfuldifferentialbackups.Ifcircularlogginghasnot disabled,differentialbackupswillfail.

LegacyExchangeagentsetup
Bydefault,theMicrosoftExchangeapplicationbackupisallowed10hoursor 36000secondstocomplete.IftheExchangeapplicationbackupsexceed10hours, itmaybenecessarytoincreasethisnumber.Thetimeoutsettingmaybeadjusted byfollowingtheseinstructions: 1 2 OntheMicrosoftExchangeserverworkstation,editC:\PCBP\master.ini. ChangethevalueoftheparameterBeforeCmdWaitTimetothedesiredtimein seconds.

LegacyExchangeclientregistration
Theclientmustberegisteredtothebackupsystem.Youcanregistertheclient fromeithertheagentapplicationorfromthebackupsystem.
831

Windows Legacy Operations

ToregisterfromtheExchangeclient 1 2 Launchtheclientapplication. SelectOptions>RegisterClientfromthemainmenu Toregistertheclientfromthebackupsystem,seeAboutaddingclientson page 61.

LegacyExchangeandActiveDirectory
TheExchangeagentaccessestheMicrosoftExchangeserverviatheActive Directoryservice.Toensureproperexecution,logintotheExchangeserver domainandconfirmthattheExchangeserverisaccessible.Iflogintothe Exchangeserverdomainisnotperformed,theExchangeagentfunctionalityis limitedtothebackupandrestoreofsystemstatedataonly.

LegacyExchangeandtheSambashare
TheExchangeagentplacesallbackupfilesandconfigurationinformationonthe Sambasharelocatedonthebackupsystem.Therefore,itisnecessaryforthe Sambasharetoexist,andcontaintheappropriatepermissionstoensureproper functionality.IftheSambasharedoesnotexistontheserver,performthe followingstepstocreateit: 1 2 3 FromtheConsoleorthroughaVNCsession,launchashellpromptonthebackup system(Admin>Configuration>Terminal). Type:dpu update Type:dpu samba AsubdirectoryiscreatedintheSambasharewiththenameoftheExchange serverbydefault,orthenameyouenteredontheconfigurationpage.Theclient folderisthelocationwhereallExchangeagentbackups,profiles,andlogfilesare stored.Thebackupdirectorynamingschemeforstorelevelbackupandrestore operationsis: year_month_day_hour_minutes_seconds_backuptype

WorkingwithLegacyExchangeinformationstores
Tolaunchtheinformationstoreinterface: 1 FromtheExchangeserver,launchtheagentbyselectingstart>AllPrograms> UnitrendsAgent>UnitrendsAgentMenu.

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Appendix A

SelectAgents>MicrosoftExchangeBackup/Restore>StoreLevel.

LegacyExchangestorelevellogin
SelecttheStoreLevelsubmenuoptionfromtheExchangeAgentmenutoinitiate theloginprocessthatfacilitatestheconnectiontothedesiredbackupsystems Sambashare.Aftersuccessfullogin,Exchangebackupsandrestorescanbe initiated. IftheSystemHostdropdownlistdoesnotdisplayanentryforthedesiredbackup system,useLocateBPServerstomanuallysearchfornewserversonthenetwork ortoaddaservermanually.WhenLocateBPServersispressed,alistdisplaysof allserversonthenetworkthatareincludedinthelocalhostsfileandarerunning theUnitrendsbackupsoftware.

LegacyExchangeQuantumRecoverysetup
EQRisaseparatelylicensedtechnology,thefoundationofwhichistheKroll Ontrackdatarecoverysoftware.UnitrendshasastrategicalliancewithKroll OntracktoofferthissoftwarethroughUnitrends.Unitrendshascertifiedthis softwareinourlabsandprovidesdirectsupportforOntrackPowerControls,as wellasdocumentationandtraining. EQRworksbyusingtheOntrackPowerControlssoftwaretofirstextracttheEIR producedbackupfromtheSambashareonthebackupsystemtoastagingareaon theworkstationfromwhichOntrackPowerControlsisinvoked.EQRthenallows thesearchandrecoveryofindividualmailitems,aswellasentiremailboxesand folders,backtotheactiveExchangeserverdatabase.

LegacyExchangeEQRsystemrequirements
ThissectioncoverssystemrequirementsforOntrackPowerControls5.0and 5.1.ForadditionalinformationregardingtheOntrackPowerControls installationrequirements,refertotheOntrackPowerControlsUserGuide whichcanbedownloadedfrom http://www.ontrackpowercontrols.com/support/userguide/.Forsupportonany oftheEQRfunctionsincludingOntrackPowerControls,contacttheUnitrends SupportCenterasdescribedonpage 25. OntrackPowerControlsmustrunononeofthefollowingoperatingsystems:

MicrosoftWindows2000 MicrosoftWindows2000Professional
Windows Legacy Operations

833

MicrosoftWindowsXPProfessional MicrosoftWindowsServer2003 MicrosoftWindowsServer2008Standard MicrosoftWindowsServer2008DataCenter MicrosoftWindowsServer2008Enterprise MicrosoftWindowsServer2012Standard MicrosoftWindowsServer2012Datacenter MicrosoftWindowsServer2012Essentials MicrosoftWindowsVistaBusiness MicrosoftWindowsVistaUltimate MicrosoftWindowsVistaEnterprise Theoperatingsystemslistedabovearerequiredtohavethelatestservicepacks installed.ForWindowsserver2012,the64bitoperatingsystemissupported.For allotheroperatingsystems,both32bitand64bitversionsaresupported. Note:OntrackPowerControlsinVistacanonlyberunbyuserswith administrativeprivilegesandinadministrativemode. Thefollowingvirtualenvironmentsaresupported: VMwareServer1.0x VMwareWorkstationforMicrosoftWindowsv6.0x MicrosoftVirtualServer2005R2 MicrosoftHyperV MicrosoftVirtualPC2007 OntrackPowerControlsisdesignedtorunfromaWindowsworkstationand usesnativeMicrosoftMessagingAPIs(MAPI)tocommunicatetotheExchange server,ensuringreliableandconsistentoperationofyourserver.ForMAPIto initializeproperly,MicrosoftOutlookmustbeinstalledandconfiguredonthe workstationtoconnecttoaMicrosoftExchangeserver.Theworkstationorvirtual machineonwhichtheOntrackPowerControlssoftwareisrunmusthave Outlook2000orgreaterinstalled,andOutlookmusthavebeenrunatleastonce toconfigureOutlookssettings.Additionally,thoseversionsofOutlookthatmake adistinctionbetweenInternetEmailandCorporateEmailneedtobeconfigured forthelatter. ForExchangeserver2000andExchangeserver2003,MicrosoftOutlook2000or laterisrequired.

834

Appendix A

ForExchangeserver2007,MicrosoftOutlook2003orOutlook2007isrequired. Note:TheoperatingsystemsandMicrosoftOutlookarerequiredtohavethelatest servicepacksinstalled. Otherrequirementsinclude:

Microsoft.NET2.0framework IntelPentiumcompatibleprocessor 1024MBRAMminimum 200MBoffreeharddiskspacefortheinstallation.Morediskspacewillbe neededforprocessinglogfileswhenopeninganEDBfile. Monitorwith800x600orhigherscreenresolution. Note:WhileOntrackPowerControlsisdesignedtorunfromaWindows workstation,MicrosoftExchangeserver2007installationconfigurationis supported.IfrunningOntrackPowerControlsonExchangeserver2007, MicrosoftOutlook2003orMicrosoftOutlook2007mustbeinstalledand configuredontheExchangeserver.OntrackPowerControlsdoesnotsupport otherExchangeserverinstallationconfigurations.

InstallingOntrackPowerControlsonlegacyExchange
FollowthesestepstoinstallOntrackPowerControls: 1 MicrosoftOutlookshouldbeinstalledandconfiguredpriortoinstallingOntrack PowerControls:SeeLegacyExchangeEQRsystemrequirementsonpage 833 forspecificOutlookversioninformation. Turnoffanydiskutilityorantivirusprogramrunninginthebackground. DownloadacopyofOntrackPowerControlsfrom http://www.unitrends.com/support/customercarecenter/latestagent releases.html ExtractthePC502_Universal.exeexecutable.Threefilesareextractedtothe directoryinwhichPC502_Universal.exeresides. DoubleclickSetup.exetoruntheinstallationexecutable,thenfollowtheon screeninstructions. WhenyouinvokeOntrackPowerControlsyouarepromptedtoapplyavalid license.ContactUnitrendsSupporttoobtainavalidlicenseasinstructedbelow.

2 3

4 5 6

Windows Legacy Operations

835

LicensingOntrackPowerControls forlegacyExchange
ToobtainanOntrackPowerControlslicense,twopiecesofinformationare required:

ThetotalnumberofmailboxesforallprotectedMicrosoftExchangeservers.
ThiscountmustincludeALLPublic,Private,Shared,Active,Inactive,and Administrativemailboxesasany/allofthesemayberestoredthroughOntrack PowerControls. TheMicrosoftExchangeserver(s)NetBIOSname(s). ToobtaintheExchangeserverNetBIOSname 1 2 OpenMicrosoftOutlookandclickTools>AccountSettings. OntheEmailtab,clickChange: TheNetBIOSnameislistednexttoMicrosoftExchangeserver: Aftergatheringthesetwopiecesofinformation,contactUnitrendsSupportto obtainanOntrackPowerControlslicense. ToapplytheOntrackPowerControlslicense 1 2 OpenOntrackPowerControls.Youarepromptedtoapplyavalidlicense. Toapplythelicense,simplycopythelicense.iniyoureceivefromUnitrends SupportintotheOntrackPowerControlsinstalldirectory.

AbouttheOntrackPowerControlslicense
AllOntrackPowerControlseditionsrequirealicensefile.Thisfiledetermines thefeaturesyouareabletousewithyourinstallationofPowerControls.Before OntrackPowerControlsisenabled,itchecksthe.inifileforthesethings: ThelicensefilemustbevalidforOntrackPowerControls5.0. Mailboxlimit,ifapplicable. Servernameenforcement,ifapplicable.AllowsyoutoopenEDBfilesonlyfrom thelicensedservernames. Subscriptionlength,ifapplicable. EnabledAgents(OntrackPowerControlsExtractWizardAgents,Ontrack PowerControlsAgents) Tip:IfyouhavetheOntrackPowerControlsStandardEdition(100mailboxes), andyouattempttoopenanEDBfilewith101mailboxes,Ontrack PowerControlsdoesnotopenthefile. ExampleOntrackPowerControlslicensefileStandardEdition
836

Appendix A

;======================================================== ;Kroll Ontrack Inc. License File; Any modification will invalidate this file; Copyright 2007 Kroll Ontrack Inc. ;======================================================== [Product] Product=Ontrack PowerControls 5.0 [Edition] Standard 0x5203=Mb0tLhF7bt0qqycXmnoiuxsyyMvnCbDYE49gHoBZ5hE= [SLN] SLN=Ontrack PowerControlsTM5.0 Standard Edition [Licensed Mailboxes] 100=U71pLkB7AN0= [Licensed Agents] PCA50D2-FCB8KM=Mr0aLjF7Nd1+qwIX2npru30yu8vdCb3Yao8dHrNZ PCA50E2-BEC69X=Mr0aLjF7Nd1+qwMX2npru3kyvcvcCbPYGI8IHrNZ PCA5092-CEB7ZE=Mr0aLjF7Nd1+q38X2npru3gyvcvdCbLYe48VHrNZ PCA50F2-58DEZY=Mr0aLjF7Nd1+qwAX2npruw4ywMvbCcDYe48JHrNZ PCA5032-EFXAPH=Mr0aLjF7Nd1+q3UX2npru34yvsvHCcTYcY8YHrNZ PCA5072-A33FDL=Mr0aLjF7Nd1+q3EX2npru3oyy8usCcPYZY8cHrNZ ;PCA50D2-FCB8KM = Agent for Advanced Searching ;PCA50F2-58DEZY = Agent for Administrative Services ;PCA50E2-BEC69X = Agent for Content Analysis ;PCA5092-CEB7ZE = Agent for PST as Source ;PCA5032-EFXAPH = Agent for NT Backup ; [Licensed Servers] 1. ExchangeServer1=U713LlB7Rd02qyUXgHonu1Uyn8v6CdbYRI8iHsVZgxGc g7HCVyk= ; [AUTHENTICATION] Checksum=b422

Note:Whilethelicensefilemayappeartobeanormaltextfile,ifthefileisopened andsaved,itisrenderedinvalidandtheOntrackPowerControlssoftwarewill nolongerfunction.

837

Windows Legacy Operations

LegacyExchangestorelevelfunctionality
WhentheExchangeagenthasbeensuccessfullyconnectedtothebackupsystem, thedefaultstoreprofileisloaded.Theactionsyoucanperformare: FileTheFilemenuoptionpermitstheloadingorsavingofanExchangeagent profile.Inaddition,selectthismenuoptiontologintoadifferentserverorSamba shareviatheChangeWorkspaceoption. ProfileSelecttheProfilemenuoptiontoconfigurebackupsandrestoresorto viewapplicationstatistics. BackupSelecttheBackupmenuoptiontolauncheitheramasterordifferential storelevelbackupoftheExchangeinformationstore. RestoreSelecttheRestoremenuoptiontolaunchtheEIRrestoreinterface. HistoryTheHistoryoptiondisplaysthehistoryofExchangeserverbackupsand restores. PurgeUtilizethePurgemenuoptiontomanuallypurgebackupswitha successful,failed,orcancelledstatus. HelpSelecttheHelpmenuoptiontoreceiveinformationontheuseofthe Exchangeagent.

LegacyExchangeinformationstorelevelsecurity
Thesecuritysetupdescribedinthissectionisnecessarywhenconfiguringand executingstorelevelbackups.Toguaranteeproperexecutionofstorelevel backupsandrestores,assignthelocalsystemaccountastheusertolaunchthe BPAgentservice. ToassignthelocalsystemaccounttotheBPAgentservice 1 2 3 4 5 6 7 Launchthesystemscontrolpanel. SelectServices. LocatetheagentintheNamecolumn. RightclickonagentandselectProperties. SelectLogon. SelecttheradiobuttonlabeledLocalSystemaccount. SelectApply.

838

Appendix A

LegacyExchangebackupandpurgeoptions
Usethisshortcuttospecifybackuppreferencesforsystemstatedataandto configurepurgeoptions.TheSystemStateBackupConfigurationsectionprovides theopportunitytospecifywhetherthesystemstatedataisincludedwiththe masterordifferentialbackup.ThisoptionisenabledonlyifActiveDirectoryis installedontheMicrosoftExchangeserverworkstation.Systemstatedata containsmostoftheelementsofasystemsconfiguration,butitmightnotinclude alloftheinformationthatisrequiredtorecoverasystemfromafailure.System statedatacanonlyberestoredonalocalcomputerandrequiresthesystemtobe inDirectoryServicesRestoremode.Thesystemstatedataofaremotecomputer cannotberestored. Note:DonotperformasystemstatebackupwhenperforminganExchange2007 informationstorebackuponaWindowsServer2008or2012system. ThePurgeConfigurationsectionoftheinterfaceallowsyoutospecifythenumber ofmasteranddifferentialbackupsthatshouldbemaintainedbeforebackup purgingisinitiated. TheUseHostnameoptionsetsthenameofthedirectorywhereExchange informationstorebackupsarekeptwithinthesambashareonthebackupsystem.

LegacyExchangedefineinformationstorelevelitems
Selectthisoptiontoidentifytheinformationstorebackupconfiguration.The InformationStoresdisplayrendersatreeviewoftheMicrosoftExchangeserver storesthatareavailableforbackup.Selectagrouporanindividualstoreto backup.TheDefaultbackupoptionbacksupthestoragegroupandallofitsstores. Theactualfilenameforthedefaultbackupoptionisdefault.bkf. TheGroupbackupoptionallowsyoutoselectmultipleindividualstorestoback up.One.bkffileisusedtobackupeachgroup.TheSinglebackupoptionisused tobackupasingleExchangeinformationstore.Differentialbackupsandrestores canonlybeperformedatthegrouplevel.Thebackuporrestoreoperationisnot permittedforadifferentialbackupconsistingofasinglestore.

LegacyExchangelaunchinformationstorelevelmaster
Thisoptionlaunchestheinterfaceforinitiatinganinformationstoremaster backup.Whenamasterbackupisperformed,theExchangeagentbacksupallof theassociatedExchangedata.UsetheExchangeagenttobackupandrestoredata onFAT16,FAT32,orNTFSvolumes.However,ifdatahasbeenbackedupfroman
839

Windows Legacy Operations

NTFSvolume,itisrecommendedthatthedataberestoredtoanNTFSvolumeof thesameversiontopreventlossofdata.Somefilesystemsmightnotsupportall ofthefeaturesofotherfilesystems. ThecolumnlabeledBackupFileontheBackupBatchscreendisplaysthefilename oftheselectedbackup.ThecolumnlabeledServeridentifiestheserverwherethe fileswillbebackedup.TheStorageGroupcolumnprovidesthenameofthe storagegroupthathasbeenselectedforbackup,andtheinformationinthe Storagecolumnliststheindividualstoresavailableforbackup. Thestatusofthebackupwillbeoneofthefollowing:Pending,Running,Done,or Cancelled. ClickingStartBackupinitiatesthebackupprocess.Forgroupbackups,notethat theindividualstorescomposingthegroupareinitiatedoneatatime.Toviewalog ofthebackup,clickViewLog.

LegacyExchangelaunchinformationstorelevel differential
Thisoptionlaunchestheinterfaceforinitiatinganinformationstoredifferential backup.Whenadifferentialbackupisperformed,onlythedatathathaschanged sincethelastsuccessfulmasterbackupisstored. Tocreateormodifystorelevelprofiles 1 2 3 SelectFile>LoadProfilefromthemainmenutoselectaprofile. SelectFile>SaveProfiletosavethecurrentprofiletothesamefilename. SelectFile>SaveProfileAstosavethecurrentprofiletoadifferentfilename. TheprofilesaresavedtoasubdirectoryontheSambashare.Thenameofthis subdirectoryisthesameastheclientmachineorthenameyouspecifiedin hostname.UsetheChangeWorkspaceoptiontoconnecttoadifferentbackup systemorSambasharewithouthavingtoexittheExchangeagent.

LegacyExchangestorelevelhistory
TheHistoryoptionontheExchangeAgentmainmenuisthemechanismfor viewingthehistoryoftheMicrosoftExchangeserverbackupandrestore transactions.Toviewthehistoryofanoperation,selectanitemintheDaily BackupBatcheswindow,thenselectViewDetails. Ifthemasterordifferentialbackuptypeisselected,thehistoryinterfacedisplays.
840

Appendix A

LegacyExchangestorelevelpurge
TheExchangeagentautomaticallypurgesoutdatedbackupsafterasuccessful backuphasoccurred.WhenthePurgeoptionisselectedfromtheExchangeAgent mainmenu,electtomanuallypurgebackupsthathaveastatusofsuccessful, failed,orcanceled.

EIRandEQRbackupschedules
ThebackupsystemprovidestheabilitytoscheduleExchangebackups.Scheduling forExchangeapplicationsishandledbyincorporatingtheExchangeagent commandlineoptionsintotheserverschedulefeature.Thismaybedoneusing predefinedcalendarsandpredefinedoptionlists. PriortoexecutingMicrosoftExchangeserverschedules,performthefollowing procedures: 1 2 FromtheExchangeserver,launchtheExchangeAgentandconnecttothebackup systemsSambashare. InitiateanExchangestorebackupofchoice.Thebackupforcesthecreationofa subdirectorybeneaththeSambashareonthebackupsystem.Thesubdirectory hasthesamenameastheclient,orthenamedspecifiedasthehostnameonthe configurationpage.Thepresenceofthesubdirectoryisrequiredforproper executionoftheExchangeschedules. BeforeexitingtheExchangeAgent,savetheprofile.Theprofileissavedtothe subdirectoryundertheSambashareonthebackupsystem.Theexistenceofa profileisalsonecessaryforsuccessfulexecutionoftheExchangeschedule. InordertoensurethatallsubdirectoriesandfileslocatedontheSambashare havethecorrectpermissions,changethepermissionsoftheSambashareonthe backupsystemusingtherecursive(R)optionasfollows:

FromtheConsoleorthroughaVNCsession,launchashellpromptonthe
backupsystem(Admin>Configuration>Terminal) ChangedirectoriestotheSambasharearea:
cd /backups/samba

Settherecursivefilepermissions:
chmod -R 777 samba

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LegacyExchangeinformationstorescheduling
ThissectiondescribestheprocessforcreatingascheduletobackupExchange informationstoresonly. 1 Onthebackupsystem,createcalendarsfortheExchangeinformationstore backups.Thesepredefinedcalendarsareavailable: midnight ExchangeDailyDifferentialCalendarExchangeDifferentialbackuprundaily SundaythroughFridayatmidnight ExchangeDailyMasterCalendarExchangeMasterbackuprundailyat midnight ExchangeHourlyDifferentialCalendarExchangeDifferentialbackuprun hourlybetween6amandmidnight. UnitrendsrecommendthattheExchangeWeeklyMasterCalendarandExchange DailyDifferentialCalendarbeusedforanExchangeInfoStoreRecovery(EIR) strategy. WhenExchangeQuantumRecovery(EQR)strategyisused,Unitrends recommendstheExchangeDailyMasterCalendarandtheExchangeHourly DifferentialCalendartoprovidemoregranularityinitemlevelrecovery.This allowsformorerestorepointsandbetterefficiencywhenperforminganitemlevel restore. Customcalendarsmayalsobeused.Werecommendcopyingthepredefined calendarandalteringthecopyasdesired. Note:Calendarshavebuiltinfaulttolerance.Exchangeinformationstoremasters backupsoverrideExchangeinformationstoredifferentialbackups.Exchange informationstoredifferentialbackupsarepreventedfromoverlapping.Ifan overrideisperformed,thefollowingmessagedisplaysinthebackupoutput: Anotherbackupofhigherpriorityhasbeenstartedoriscurrentlyrunning.This backuphasbeencancelled. 2 CreatetwoselectiveschedulesasdescribedinTocreateanEnterprisebackup scheduleonpage 167. OneschedulewillbefortheExchangemasterbackupandtheotherforthe Exchangedifferentialbackup.TheExchangemasterbackupschedulewillusethe ExchangeWeeklyMastercalendar,theExchangeDailyMastercalendar,ora customcalendaryoucreated.TheExchangedifferentialbackupschedulewilluse theExchangeDailyDifferentialcalendar,theExchangeHourlyDifferential calendar,orthecustomcalendaryoucreated.
842

ExchangeWeeklyMasterCalendarExchangeMasterbackuponSaturdayat

Appendix A

Werecommendusingtwoseparateselectiveschedules,butasingleschedule usingthesplitlistoptionisacceptablealso.Thesplitlistsoptionwillallowyouto useauniqueoptionslistforthemasteranddifferentialbackupswithinthesame schedule. 3 CreateandapplyauniqueinclusionselectionlistforyourMicrosoftExchange servertoeachExchangeschedule.SeeTocreateaselectionlistonpage 154and Toapplyaselectionlistoroptiontooneclientonpage 168fordetails. WerecommendusingthefileC:/PCBP/Exchange.dir/BPExchange.iniasyour selectedfile.Thiswillallowforminimalfiledatatobebackedupinthisschedule. 4 Applybackupoptionstoeachschedule.SeeToapplyaselectionlistoroptionto oneclientonpage 168fordetails. TwopredefinedoptionsareprovidedforyourExchangeinformationstore backups.TheExchangeMasterOptionwillbeforyourmasterExchangebackup andtheExchangeDifferentialOptionwillbeusedforyourdifferentialbackup. Eachoptionlistisconfiguredwithprebackupcommandstolaunchthe informationstorebackupontheExchangeserver.Acustomoptionmayalsobe used.Werecommendcopyingthepredefinedoptionsandalteringthecopyas desired. Asprovidedinthepredefinedoptions,Exchangeinformationstorebackups requireprebackupcommands. Themasterbackupwillusec:/pcbp/Exchange.dir/ExchMaster.batasaprebackup command. Theoptionslistforyourdifferentialbackupwilluse c:/pcbp/Exchange.dir/ExchDiffer.batasaprebackupcommand. ThiscompletestheprocessforcreatingExchangeinformationstoreschedules.

LegacyExchangemasterordifferentialschedule
Whencreatinganewscheduleorusinganexistingscheduletoperformamaster ordifferentialbackupoftheserverthatwillnotincludetheactivedatabase,a numberoffilesthatarespecifictotheMicrosoftExchangeservermustbe excluded. Whencreatinganewmasterordifferentialschedule,besuretoexcludeallfiles withthe*.edbor*.stmextension.Additionally,whenmodifyinganexisting masterordifferentialschedule,becertaintomodifythescheduletoexcludeall fileswiththe*.edbor*.stmextension.

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LegacyExchangerecoveryoptions
FromtheExchangeserver,launchtheExchangeagentandselectLaunch Restore.TheExchangeInfoStoreRecoveryinterfaceallowsrestoreofanentire informationstore(seeLegacyExchangeQuantumRecoveryonpage 845for itemlevelrecovery).TheExchangeagentrestoresasystemtothestateitwasin priortothesystemsmostrecentbackup.Tobegintherestoreprocess,selecta datefromthecalendarlocatedontheRestoreinterface.Next,selectabackup fromtheDailyBackupBatchesdisplayandclickRestoreBatch. Thedaysthataredisplayedinboldfontonthecalendarindicatethatabackupwas performedonthatday.Whenadateisselectedonthecalendar,itbecomes highlightedtoindicatethecurrentselection. Therestoreprocessvariesslightlydependingonthetypeofbackupselected.Ifa masterordifferentialbackuptypeisselectedandRestoreBatchisselected,the RestoreMasterdialogboxdisplays.SelecttheitemtoberestoredformtheBackup Filelist,thenclickRestoreSelectedtostarttherestore.Cancelwillinterruptthe restoretransaction.PerformingarestorerequiresthattheExchangeinformation storeisnotmounted. Onlyunmountedstoragescanbesuccessfullyrestoredtotheiroriginallocation. Therefore,ifaninformationstoreismounted,theUnmountoptionisenabledto indicatethatthestoreshouldbeunmountedpriortobeingrestored.Select Overwritetooverwriteanexistingstore. TheExchangeagentutilizestheNTBackupRestoreWizardtoaccomplishthestore levelrestorefunctionality. TheExchangeagentallowstherestoreofanycombinationofdrives,folders,or files.However,inordertoensureprecisesynchronizationoftheExchangeserver restoreoperation,wehighlyrecommendthatthebackupofaninformationstores storagegroupandtherestoreofaninformationstoresstoragegroupbe coordinated.Therefore,ifabackuphasbeenperformedofallstoragegroupsina specificinformationstore,weadvisethatallstoragegroupsbeselectedforrestore aswell. FollowtheinstructionsontheRestoreWizarddialogtocontinue. TheExchangebackupfilesarefirstrestoredtothetemporarylocationthatis specifiedintheTemporarylocationforlogandpatchfilesfield.Thisfielddefaults totheMicrosoftWindowstemporaryfolderbutitcanbechangedtoanother location.

844

Appendix A

ConfirmthattheselectedrestoresettingsarecorrectandselectFinishtocontinue withtherestore.Tospecifyadvancedsettingsfortherestoreoperation,select Advancedandproceedwiththeinteractivewizard.

LegacyExchangeQuantumRecovery
TheExchangedatabaseconsistsofthefollowingfiles: .edbfile(richtextdatabasefile)containsdataplacedinthestorethroughthe MessagingApplicationProgrammingInterface(MAPI),aswellasallthedatabase tablesthatdefinemailboxes,messages,folders,andattachments. .stmfile(streamingdatabasefile)containscommonInternetformattedcontent, suchasMultipurposeInternetMailExtensions(MIME)content,thatprotocols otherthantheMAPIprotocolplaceinthestore. .logfiles(transactionlogs)arehistoryfilesrecordingserveractivity.Thesefilesare usefulinrestoringandbackingupExchangedata.TransactionlogsforMicrosoft Exchangeserver2000and2003are5MBinsize.TransactionlogsforMicrosoft Exchangeserver2007are1MBinsize. Eachstoragegroupusesitsownsetoftransactionlogfiles.Forexample,ifa storagegroupcontainsfivestores,alltransactionsforallfivestoresarerecorded inasingleseriesoftransactionlogfiles.Youcandeterminewheretolocatethe transactionlogfilesforeachstoragegroup. .chk(check)filesarecheckpointfilesusedforrecovering(playing)datafrom transactionlogsintoEDBfiles.ThecheckpointistheplacemarkerintheEDB.CHK filethatindicateswhichtransactionshavebeencommitted.Wheneverdatais writtentoanEDBfilefromthetransactionlog,theEDB.CHKfileisupdatedwith informationspecifyingthatthetransactionwassuccessfullycommittedtothe respectiveEDBfile.SeparateExx.chkfilesaremaintainedforeachstoragegroup usingESE(ExtensibleStorageEngine).

LegacyExchangedirectoriesforOntrackPowerControls
Forbestresultswhenusinganonlinedifferentialordifferentialbackup: Putthe.edb,.stm,and.patfilesinonedirectory. Puttheassociatedlogfiles(e.g.,.log,.chk)inonedirectory. Note:Thetwodirectoriescanbedifferent.

Windows Legacy Operations

845

OntrackPowerControlsdoesnotrequire.stmor.logfiles,butyoushould includethemtoensurethatallemaildataisrecovered.Youmaygetcorruption errorsifthesefilesarenotpresent.Ifyouareusinganofflinebackup,youneedto usethe.edband.stmfilesforofflinebackups.Toensurethatallemaildatais recovered,youshouldalsoincludeall.logfiles,aswellas.patand.chkfilesifthey exist.OntrackPowerControlsperformsitsownverificationprocessand includesthe.logand.patfilestodetermineifitneedsthemtorecoverthedata.

UsingtheOntrackPowerControlsExtractWizard
TheOntrackPowerControlsExtractWizardextractsbothprivateandpublic Exchangeinformationstoredatafromdiskbackupstoanyalternatelocation(e.g., machine,volume,folder),therebyeliminatingtheneedforarecoveryserver.The Exchangebackupfromwhichyouwillbeextractingtheinformationstoredatais storedintheSambashareonthebackupsystem. UnitrendsusestheDirectMethodofextractingbackedupExchangedatafromthe backup.bkffile.Oncetheinformationstorefilesareextracted,youareableto restoreitemstoyouractiveMicrosoftExchangeserver. TheOntrackPowerControls ExtractWizardstepsyouthroughtheextracting processofbothprivateandpublicExchangeinformationstoredatafromtapeand diskbackupstoanyalternatelocation. Toextractdata 1 OntheKrollworkstation,launchtheExtractWizardbyselectingStart>Programs >KrollOntrack>OntrackPowerControls>OntrackPowerControls ExtractWizard.Thefirstpagedescribesthewizard. ClickNext. SelectDirectMethodandclickNext. OntrackPowerControlsofferstwomethodsofextractingbackedupExchange data:directandadvanced. Thedirectmethodreadsthebackupfiledirectlyandextractstheitemstothe locationspecified.Thedirectmethodrequiresthatthemachineonwhich PowerControlsisinstalledhasaccesstotheSambashareonthebackupsystem. 4 5 SelecttheExchangeInformationStoreextractionSource. SelectExtractfromDisk,entertheextractionSourcefile,andclickNext. Enterthepathbytyping,usingthehistorydropdownmenu,orbrowsingtoit.
846

2 3

Appendix A

SelecttheoptiontoCatalogonlineExchangebackupdatasetsonly,andclick Next. TheofflinecatalogingisusedforfilesystemandnonExchangedata. TheCatalogProgresspagedisplaystheprogressionofthecatalogingprocessand thetimeremaininguntilcompletion. TheOntrackPowerControlsExtractWizardcatalogsthediskortapeandlocates theinformationstoredata. Ifdesired,youcanclickCanceltostopthecatalogprocess.IfyouclickCancel,the catalogdisplaysallfilesthatitfoundtothatpoint.

7 8

Whenthecatalogiscompleted,clickNextandproceedtoToselectinformation storefilestoextractbelow. Toselectinformationstorefilestoextract OntheExchangeInformationStoreFileSelectionpage,youselecttheprivateand publicExchangeinformationstorefilesthatyouwanttoextractfromanExchange backup.

1 2 3

Ontheleftsideofthewindow,clicktheplussign(+)nexttoabackupsettoview itsvolumes. Selectavolume(selectitsname,notitscheckbox)todisplaytheExchange informationstorefilesontherightsideofthewindow. Selectthefilesyouwanttoextract.

Toextractthelastfullbackup,selectthe.edb,.stm,and.logfiles,aswellas.pat
files,iftheyexist. Toextractthelastfullonlineandthelastdifferentialbackup,selectallofthe files(e.g.,.edb,.log,.stm,.pat)fromthelastfullonline(normal)backup,plus the.logfilesfromthelastdifferentialbackup. Saveacatalogfile.

SelecttheSaveOntrackPowerControlsExtractWizardCatalogFilecheck
box. Browsetothedesiredlocation,typeafilename,andclickSave. ClickNexttosavethecatalogfile. Note:ThecatalogfilesavesalltheinformationthattheExtractWizardneedsto extractfromabackupdiskortape.Savingacatalogfilemeansthatthenexttime youextractfromthattapeorbackupdisk,youcanskipthecatalogprocess. 5 OntheExchangeInformationStoreDestinationFolderpage,specifyalocationfor theextracteddata.
Windows Legacy Operations

847

Enterthepathbytyping,usingthehistorydropdownmenu,orbrowsingtoit. (TheBrowsewindowletsyoucreateanewfolderontheTargetvolume). 6 7 ClickNext.TheExtractWizardverifiesthatyouhaveenoughdiskspaceaswellas accessrightstocreatefilesanddirectoriesandstartstheextraction. TheExchangeInformationStoreCopyProgresspageshowstheprogressofthe ExtractWizardextractingtheExchangeinformationstoredatatothedestination folder.Thisprocessmaytakesometime.Thetopbarindicatestheprogressforthe filethatiscurrentlybeingextracted.Thebottombarindicatestheprogressforall files. Onceextractioncompletes,alistdisplaysofallsuccessfullyextractedfiles.Ifyou aresatisfiedwiththeresults,clickFinish.

SettingupOntrackPowerControls forlegacyExchange
ThefirsttimeyoustartOntrackPowerControls,theDataWizardstarts.The DataWizardguidesyouthroughtheloadingoftheExchangeDatabase(EDB),PST files,orcontentanalysisstore(CAS)filesintoOntrackPowerControls,and showsyouhowtospecifytheTargetPSTfileorMicrosoftExchangeserver. 1 2 3 4 OntheKrollworkstation,launchtheDataWizardbyselectingStart>Programs> KrollOntrack>OntrackPowerControls. IfyoudonotwanttoruntheDataWizardeverytimeyoustartOntrack PowerControls,deselecttheRunOnStartupcheckbox. ClickNext. OntheSourcePathSelectionpage,specifytheSourceEDBfilepathalongwithits logfilepathandtemporaryfilepath,orspecifytheSourcePSTfileorCASfilepath. IfyoudonotwanttoopenaSourceEDB,PST,orCASfileatthistime,clickSkip. Note:DuetothedatabasenatureofthePSTfileandMAPIsubsystem,PSTsopened asSourcearemodified. Tospecifyasourcefile:

IntheSourceFilebox,clickBrowsetofindtheSourceEDBfile,SourcePSTfile,
orSourceCASfile.IfyouspecifiedaPSTorCASfilepath,proceedtoStep 5.PST filesdonotrequirelogfileortemporaryfilepaths.

848

Appendix A

 IntheLogFilePathbox,clickBrowsetofindthelogfilesassociatedwiththe
SourceEDBfile. Important:AfteryouselectanEDBfile,theLogFilePathboxdefaultstotheSource EDBfilepath,evenifthelogfilesarenotinthesamedirectoryastheSourceEDB file.Therefore,makesureyouenterthecorrectlogfilepathintheLogFilePath box.

IntheTemporaryFilePathbox,acceptthedefaultlocationfor.idxand.dat
files,orspecifyanewlocationiftheyrequiremoreharddrivespace.

Formoreinformation,seeGuidelinesforselectingalegacyExchange
5 6 databaseonpage 850. ClickNext. OntheTargetTypeandPathSelectionpage,specifythetypeandpathofthetarget fileyouareusingasthecontainerforyourrestoreddata.Youhavethesechoices:

restoreddata. SpecifyaMicrosoftExchangeserverallmailboxesconnectionasthetargetfor restoreddata. SpecifyaContentAnalysisStore(CAS)fileasthetargetforcreationor processing. AnoptiontoopenPublicFoldersisavailableuponconnectiontoaMicrosoft Exchangeserver. Inourexample,wewillspecifyaMicrosoftExchangeserverasthetargetfor restoreddataforallmailboxes:

SpecifyaPSTfileasthetargetforrestoreddata. SpecifyaMicrosoftExchangeserversinglemailboxconnectionasthetargetfor

SelectConnecttoMicrosoftExchangeserver(AllMailboxes).
ForDomainControllerandServerNameboxes,thedomaincontrollerand servernamesautopopulate.

TheConnecttoPublicFolderscheckboxisselectedbydefault.Thisfeature

allowsyoutoopenpublicfoldersasatargetforrestoringpublicfoldersor messages.Ifyoudonotwanttorestoretopublicfolders,deselectthischeck box. Ifyouarenotconnectedtoadomain,theEnterPasswordwindowappears.In thiswindow,typeausernamethathasfullrightstothemailbox,apassword, andadomainname.ThenclickOK.Ifthiswindowdisplaysagain,reenterthis information. ClickNext.

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849

TheNowProcessingDataFilepagereportsprocessingoftheEDBfileinthree stages:prescanningthelogfiles(integritycheck),scanningthelogfiles(i.e., playingthelogfiles),andhashingtheEDBfile(buildingafolderhierarchy).When processingiscomplete,OntrackPowerControlsautomaticallyproceedstothe nextpage. Note:IfOntrackPowerControlsencountersbadormissinglogfilesduringlog playing,youaregiventheoptiontocontinuewithoutplayingthelogs.Ifyou choosetocontinue,OntrackPowerControlsprocessestheEDBwithoutlogs.

OnthelastpageoftheDataWizard,clickFinish.Thispageliststhesourcefile resultsandthetargetfileresults.

GuidelinesforselectingalegacyExchangedatabase
Forthebestresultswhenusinganonlinedifferentialordifferentialbackup:

Putthe.edb,.stm,and.patfilesinonedirectory. Puttheassociatedlogfiles(e.g.,.log,.chk)inonedirectory. Thetwodirectoriescanbedifferent. Note:OntrackPowerControlsdoesnotrequire.stmor.logfiles,butyoushould

includethemtoensurethatallemaildataisrecovered. Forbestresultswhenspecifyingatemporaryfilepathfor.idxand.datfiles,make sureyouhaveasufficientamountofharddrivespacefor.datand.idxfiles.These filesmayrequireharddrivespaceequaltothesizeofthe.logfiles.Therefore,you mayneedtochangethedefaultfilepathfor.idxand.datfilesifyouneedmore space. OntrackPowerControlsnevermodifyan.edbfileoritsassociatedfiles(e.g., .log,.stm,.pat,.chk).However,itdoescreate.datand.idxfilesthefirsttimeyou openan.edbfilefromadirectorythatcontainslogfiles.Eachtimeyoureopenthe .edbfile,OntrackPowerControlsusestheinformationinthe.datand.idxfiles toopenthe.edbfilemorequickly.

850

Appendix A

RestoringLegacyExchangedataviaOntrack PowerControls
RestoringdatafromaSourceEDB,PST,orCASfiletoatargetdestinationisa simpleprocess.JustdraganddroporusetheCopyandPaste/PasteSpecial commands. IfyoucopyanEDBfile,aPSTfile,amailbox,orafolderfromtheSourcepaneand pasteittoanyTargetdestination,OntrackPowerControlspreservesthe directorystructureofallrestoredmessages.Whenrestoringindividualmessages, youmustusethePasteSpecialcommandtopreservetheirdirectorystructure.

RestoringExchangemessagesviaOntrack PowerControls
Torestoreusingcopyandpaste 1 2 3 IntheSourcepaneorFindinSourcewindow,copymessagesfromthemessage list. IntheTargetpane(lowerleft),pastethemessagesintoafolder. IntheCopyProgresswindow,verifythatyourmessagesweresuccessfullycopied, andclickClose. Torestoreusingcopyandpastespecial 1 2 3 IntheSourcepaneorFindinSourcewindow,copymessagesfromthemessage list. IntheTargetpane(lowerleft),usePasteSpecialtopastethemessagesintoa folder,mailbox,PSTroot,orMicrosoftExchangeserverroot. IntheCopyProgresswindow,verifythatyourmessagesweresuccessfullycopied, andclickClose. Tip:UsethePasteSpecialcommandtoretainthedirectorystructureofmessages copiedfromtheFindinSourceorFindinExchangeTargetwindow,because messagesinthiswindowoftencomefromseveralSourcelocations. Torestoreafolder,amailbox,anEDBfile,aCASfile,oraPSTfile 1 IntheSourcepane,copyafolder,amailbox,anEDBfile,aCASfile,oraPSTfile.

Windows Legacy Operations

851

2 3

IntheTargetpane(lowerleft),pastethecopieditemintoafolder,mailbox,PST root,orMicrosoftExchangeserverroot. IntheCopyProgresswindow,verifythatyourmessagesweresuccessfullycopied, andclickClose. Note:YoucannotopenthesamePSTasaSourceandTarget.Inaddition,you cannotrestoremessagesfromaPSTfiletoaMicrosoftExchangeserverrootnode. Torestoredataevenfaster,usedraganddrop. Example:TorestoreanentireEDBfile,dragittotheTargetMicrosoftExchange serverroot. TorestoremessagestoaMicrosoftExchangeserver YoumusthavesufficientaccessrightstoalloftheExchangemailboxesyouare tryingtorestoremessagesto.Keepinmindthatyoucanconnecttoonlyone mailboxatatime. TorestoremessagestoMicrosoftExchangeserver2000/2003/2007 InMicrosoftExchangeserver2000/2003/2007,thepermissionthatcontrols whetherornotanymailboxcanbecopiedtoisFullMailboxAccess.Youmusthave FullMailboxAccesssettoAllowinordertocopytoamailboxotherthantheone youloggedinunder. EachtimeyouattempttorestoremessagestotheTargetpane,theCopyProgress windowappears. Thiswindowdisplaysthefollowinginformationaboutthecopyoperation: Timeofcopyoperation Numberofmessages,associatedmessages,andfolders Errors,ifany MailboxesthatOntrackPowerControlsconnectedtoorfailedtoconnectto whencopyingtoaMicrosoftExchangeserver Copyresults Important:ViewingthecopyresultsintheCopyProgresswindowisespecially importantwhenattemptingtorestoremultiplemailboxestoaMicrosoftExchange serverrootnode.ThatisbecauseOntrackPowerControlsdisplaysonlyone mailboxatatimeintheTargetpane.Therefore,theonlywayyouwillknowifall ofthemailboxesweresuccessfullycopiedtotheMicrosoftExchangeserveristo lookatthecopyresultslistedinthiswindow.

852

Appendix A

Ifyoudonothavefullaccessrightstothemailboxesyouaretryingtorestore messagesto,OntrackPowerControlsisunabletoconnecttothemailboxes.

LegacyExchangecommandlineoptions
BelowisacompletelistofthelegacyExchangecommandlineoptions: /cInvokescommandlinemode. /n{systemsharenetpath}e.g.\\System2\Samba.Ifhostnameisomitted,the hostnamefortheprimarybackupsystemwillbeused. /n{localpath}e.g.C:\backup_folder.Enterthefullpath,includingdiskdrive, wheretheExchangebackupswillbelocated.Makecertainthatthispathalready exists. EdittheExchMaster.batfiletoincludethe/n<fullpathofdirectory>. Whenconnected,savetheprofile. /p{profilename}Allowsuseofspecifiedprofileinsteadofthedefault. /l{logfile}Anadditionallogfileiscreated. /mSetsthebackuptypeasMaster.Thisisthedefault. /dSetsthebackuptypeasDifferential. /l0Setsloglevelto0,onlyFATALerrorslogged. /l1Setsloglevelto1,allERRORslogged. /l2Setsloglevelto2,WARNINGsandERRORslogged. /l3Setsloglevelto3,INFOmessageslogged.Thisisthedefault. /l4Setsloglevelto4,DEBUGmode,allmessageslogged. /netuser[domain\user]Allowsspecificationofdomainnameandusername. /netpasswd[password]Allowsspecificationofthenetworksharepassword. /h,/?help Example:C:\PCBP\EXCHANGE.DIR\BPEXCH.EXE/c/l%TEMP%\bpexch.log Inthisexample,theExchangeagent(bpexch.exe)isexecutedincommandline mode(/c).Thetransactionlogiswrittentothespecifiedlogfile (%TEMP%\bpexch.log).

Windows Legacy Operations

853

TestingthelegacyExchangeagentsetup
Whilebackingup,theMicrosoftExchangeserverdoesnotinterferewithExchange usersandemail,butitwilladdsignificantactivitytothelocalareanetwork. Therefore,werecommendthatanoptimaltimetoexecuteExchangebackupsbe identified.Performingatestoftheconfigurationduringnonpeakhourswillhelp todeterminethebesttimetoplanMicrosoftExchangeserverbackups. Werecommendthatamasterbackupbeperformedaftereachrestoreoperation priortoperformingadifferentialbackup.

TestingExchangeinformationstorebackups
PleasetestyourbackupstrategyforExchangeinformationstoresbyperforminga restoreoftheinformationstoretoatestsystemoranExchangeRecoveryStorage Group.TestinganddocumentinganExchangeinformationstorerestoreinyour environmentwillensurequickresponseandsuccessfulinformationstorerecovery whenrequired.

854

Appendix A

Appendix B

UnitrendsOpenSourceCompliance
Thesoftwareinthisproductcontainscertainopensourcecomponentsthatare copyrightedasdescribedbelow.Thelicenseforthecomponentscanbeaccessed asdefinedinthetablebelow.Youmayobtainthecompletecorrespondingsource codeofthecomponentfromusforaperiodofthreeyearsafterourlastshipment ofthisproduct.

Open source component Cent OS PostgreSQL database Glibc Zlib Openssl

Version

Open Source license GPL PostgreSQL license

License path

5.x, 6.x 8.x, 9.x

http://www.gnu.org/licenses/gpl2.0.html http://www.postgresql.org/about/licence/ http://www.gnu.org/licenses/lgpl.html http://www.gzip.org/zlib/zlib_license.html http://opensource.org/licenses/BSD3 Clause http://www.gnu.org/licenses/gpl2.0.html http://www.apache.org/licenses/LICENSE 2.0.html http://www.php.net/license/3_01.txt

2.x 1.x 0.9, 1.x

LGPL
ZLIB license BSD

OpenVPN Apache (httpd)

2.x 2.x

GPL Apache Software License PHP license

PHP

5.x

855

Open source component Wkhtmltopdf KVM / Qemu

Version

Open Source license GPLv3+ GPL and LGPL and BSD

License path

0.9.6 0.14

http://gnu.org/licenses/gpl.html http://opensource.org/licenses/BSD3 Clause http://www.gnu.org/licenses/gpl2.0.html http://www.gnu.org/licenses/lgpl.html

Linux kernel Qlogic Fiber driver 3ware 9650 RAID controller driver Hyper-V integration Services VMware tools integration services

2.6.xx 8.02.14 9.5.4

GPL GPL GPL

http://www.gnu.org/licenses/gpl2.0.html http://www.gnu.org/licenses/gpl2.0.html http://www.gnu.org/licenses/gpl2.0.html http://www.gnu.org/licenses/gpl2.0.html http://www.gnu.org/licenses/gpl2.0.html

2.x

GPL

5.x

GPL

Pleasesendinquiriesto: Unitrends 7TechnologyCircle,Suite100 Columbia,SC29203 USA Thisofferisvalidtoanyoneinreceiptofthisinformation.

856

Appendix B