Traning manager JDs

Job Description
173 Views | 22 Applications Skills: Trainer, Training, L&D Responsible for the Learning and development of Junior & Middle Management band (E Grade to C Grade) with primary focus on behavioral, management and leadership developmental aspects including English Language, Voice and Accent, Customer Service and working with Cross Culture. Responsible for developing a learning Culture within the organization leading to selfsustained learning communities globally. Responsibilities: Understand the various roles in the Junior & Middle management band and come up with the KSA matrix, role based Competency dictionary & role based training catalog. Design, Implement and Manage the Assessment Centre Practices to identify the gaps in KSA through multiple evaluation techniques, including various types of job-related simulations(group exercise, in-tray, role-play, presentation or fact-finding task), BEI (Behavioral Event Interview)& psychological tests Customize, develop Psycho-metric tools to measure the behavioral changes using scientific methods.Knowledge/certification on various Psycho-metric tools like DISC, FIRO-B, Thomas Profiling, Myers-Briggs Type Indicator is a must Responsible for planning and execution of language, Voice & Accent, Customer Service, cross culture, Behavioral and leadership programs for Junior and middle Management employee band through Calendar programs across all BUs& locations Review & evaluate the training effectiveness & constantly modify & re-modify the content to match the business needs Develop internal standards for measuring excellence in customer service, monitor and enhance the same on an ongoing basis To develop and certify the existing soft skills trainers to deliver behavioral training for the junior / middle management development Design, Develop & deliver Mentoring & Coaching programs Identify, evaluate , short list & recommend Vendors who can partner with us on learning initiatives

Other Skills: Excellent verbal & written skills. Working with cross culture and senior managers Client interfacing skills High inter-personal skills Planning Skills: Prioritize assignments Strong attention to detail and excellent follow through Excellent presentation & delivery skills.

2.

Job Description
177 Views | 18 Applications Skills: inimum 7 to 10 years experience in a corporate training department. Responsibilities: Develop, revise and execute training programs that are in line with the overall corporate strategic goals Research emerging industry trends, new technologies, concepts and techniques to update current training curriculum as appropriate. Monitor training results that include tracking information, costs and effectiveness and feedback for company training programs. Oversee, manage and institutionalize Training efforts and framework within the Organization. Devises new training techniques and recommends the enhancement to existing internal Business Unit training programs. Responsible for improving the productivity & effectiveness of an organization's employees. Responsible for the effective development, coordination and presentation of training and development programs for all employees. Assess company-wide developmental needs to drive training initiatives.

Actively search, creatively design and implement effective methods to educate, enhance performance and recognize performance. Conduct follow-up studies of all completed training to evaluate and measure results; modify programs as needed; develop effective training materials utilizing a variety of media. Develop trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities. Work effectively as a team member with other members of management and the human resources staff. Manage all internal communication content and activities for the organization. Track and measure performance objectively through reports and other decision making. Predictive models and conduct scenario analyses for HR Processes Design and implementation of Human Resource programs for Orientation, Performance Management, Rewards & Recognition programs. Performance management process including goal setting, deployment of dashboards and performance appraisals design. Organization Development initiatives and Career & Succession planning. Required Knowledge and Skills: Minimum 7 10 years experience in a corporate training department. Excellent skills on data analytics and measurements. Demonstrated ability to lead by example and foster mentoring relationships. Outstanding verbal, written, multi-tasking and presentation skills. Ability to create momentum and foster organizational change. Education Qualifications: BSc/B.E Degree with an MBA from Premier B school

3 Senior manager HR

Job Description
49 Views | 8 Applications A Senior HR profile with special focus on Organizational Development, Business partner role, Retention, Talent Management, legal compliance and employee relations. Ensure alignment with business by engaging proactively with business leaders and their respective team members. Effective Implementation of HR Policies & Strategies to achieve the business goals. Manage Employee Life Cycle Events proactively. Ensure compensation and benefits management as per policy. Suggest and implement process improvements. Talent Retention and career management partner with business in tracking & managing talent retention. Leading initiatives to retain talent. Attrition Management - Conceptualizing action plans based on trends and feedback in consultation with business. Desired Profile Masters degree/PG Diploma in Human Resources. Understand global environment & global processes. Able to handle things professionally. Stability & Maturity. Excellent Communication & Interpersonal skills. Team Handling Skills / People management of high end resource. Sound knowledge of Labor Laws.

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Responsible for planning and execution of language, Voice & Accent, Customer Service, Behavioral and leadership programs for the entry level, Junior and middle Management employee band Responsible for designing & developing Role based Competency Dictionary and training catalogue for the above band in the above said areas. Design curriculum & Develop Content using ID Principles (Facilitator Guide, Participants Handbook, Exercise Book & Knowledge Measure) Training in IT/ BPO / KPO domain with expertise / experience in Behavioral & soft skills training Should have managed a team of Soft skills & behavioral trainers Knowledge/certification on various Psycho-metric tools is an added advantage