A.C.E.S.

AUTOMATION OF CENTRAL EXCISE AND SERVICE TAX.

1. Assessee [both new and existing] has to logon to

www.aces.gov.in
2. There are five menus in this website viz., [a] About us [b] What’s
new [c] Download [d] Useful links [e] Help [f] Central Excise [g]
Service Tax and [h] e-payment.
3. The menu “About us” tells about C.B.E.C. mission statement
about A.C.E.S. project.
4. The menu “What’s new” describes newer developments relating
to A.C.E.S. project.
5. The menu “Download” gives e-filing offline utilities various excise
returns and Service Tax return. These utilities can be
downloaded and offline entries can be made before uploading in
to A.C.E.S. website.
6. The menu “Useful links” flashes links to C.B.E.C. website and
various other related websites of Finance Ministry.
7. The next menu is an important one viz., “Help” which gives
information about the following:
Service Desk @ACES In case of any difficulty in accessing or using
the ACES Application, assessee can seek help of the ACES Service
Desk by sending e-mail to aces.servicedesk@icegate.gov.in or
calling up national toll-free number 1800 425 4251 on any working
day from Monday to Friday between 9 AM and 7 PM.

Learning Management Software (LMS) - Central Excise

(Registration, Returns, Provisional Assessment, Claims &
Intimations, Exports)
- Service Tax (Registration, Returns, Provisional Assessment)

User Manuals: - Central Excise (Registration, Claims & Intimations)

-Service Tax (Registration)

Frequently Asked Questions (General)

Convenience @ACES - ACES Brochure

The above can be downloaded by assessee for any

clarification and to learn more about A.C.E.S. It gives a better
understanding of A.C.E.S. project.

8. The next menu “Central Excise” gives link to Central Excise

logon page in A.C.E.S. project.
 9. The next menu “Service Tax” gives link to Service Tax logon
page in A.C.E.S. project.
10. The final menu “e-payment” gives links to e-payment
facilities of various authorized banks for payment Central Excise
& Service Tax duties.

HOW ASSESSEE CAN USE THE A.C.E.S.

1. NEW ASSESSEE [BOTH CENTRAL EXCISE & SERVICE TAX]:

A new assessee either Central Excise or Service Tax has to go to the

respective logon page in the website www.aces.gov.in and click the
link available below logon space showing New Users to Click here to
Register with ACES. This link will provide a new page and the
particulars are to be filled up by the new assessee and submitted.
Here, the new assessee can choose his own username. After filling
and submitting the details in the website, the new assessee will
receive a T-PIN [TEMPORARY PERSONAL IDENTIFICATION NUMBER]
through the e-mail address given while registering in the A.C.E.S.
Website.

With the username already filed in the A.C.E.S. website and T-PIN sent
through mail, the new assessee has to logon to the A.C.E.S. website in
the respective logon page and logon menu. They will be immediately
be asked to change the T-PIN password to their own chosen password.
After completion of the above formalities, the new assessee can
choose the Registration menu for registering themselves under Central
Excise or Service Tax.

After successful registration, the new assessee has to submit the

credentials relating to registration to the respective Offices for getting
the Registration Certificate in hard copy. Thereon, the assessee can
use other menu available in the A.C.E.S. page after proper logon.

2. EXISTING ASSESSEES:

The existing assessee would have already furnished the correct email
address to the Department for A.C.E.S. purpose. These email
addresses will be updated in the existing S.A.C.E.R. / S.A.P.S. data as
applicable. These data will be migrated to A.C.E.S. before roll out in
the respective Zones. The system will generate email automatically
informing the existing assessee their user identification and T-PIN for
initial logon in A.C.E.S. They will be immediately be asked to change
the T-PIN password to their own chosen password. Then, the existing
assessee can use various menus available in A.C.E.S. like claims and
intimations, audit, adjudication [case portfolio], refund etc.

Besides these, the A.C.E.S. logon page contains two other links viz.,
“know your location” and “know your location based on locality”.
These menus helps the assessee to ascertain their location code and
jurisdictional Central Excise or Service Tax Office. This inturn helps
them to file their claims online with correct jurisdictional authorities.

Finally, there is another link available for retrieving / getting your

password through email incase you forgot your password that you
have changed / chosen while loggingon for the first time in A.C.E.S.

On successful launching, the assessees will come to know about the

other menus available in the A.C.E.S. Only the realtime exposure can
give the first hand information in the usage of A.C.E.S. website.

For any other queries, the assessee may contact the following Officers
during Office hours and during working days:

1. Shri T.SRINIVASAN, SUPERINTENDENT OF CENTRAL EXCISE,

TAMBARAM – II DIVISION, III FLOOR, PLOT NO.40, RANGA
COLONY,
RAJAKILPAKKAM, CHENNAI – 600073, TEL.No. &
2. Shri. P.SATISH KUMAR, INSPECTOR OF CENTRAL EXCISE,
TAMBARAM – II DIVISION, III FLOOR, PLOT NO.40, RANGA
COLONY,
RAJAKILPAKKAM, CHENNAI – 600073, TEL.No. 22272596.

Practical difficulties, if any, should immediately be brought to the

notice of the respective jurisdictional Deputy/Assistant Commissioner
for expediting appropriate remedial action in consultation with
Directorate of Systems, No.26/1, Uthamar Gandhi Road,
Nungambakkam, Chennai – 600034.