Sample Core Tools Certification Knowledge Exam Questions

Multiple Choice

Please circle the corresponding letter to the one, best answer for each multiple-choice question.
Multiple circles to any one question will be scored as a wrong answer.

Correct answers are highlighted in yellow.
1

APQP
What is the suppliers first step in Advanced Product Quality Planning?
a) Have the quality department collect all customer inputs
b) Have the design group/team collate design requirements
c) Form a cross functional team
d) Define the scope of the product program to identify customer needs, expectations,
and requirements

2

APQP
The benefits of a Control Plan include
a) Improved quality by providing a thorough evaluation of the product and process
b) Improved customer satisfaction by focusing resources on processes and products
related to characteristics that are important to the customer
c) Improved communications in the organization by communicating changes in the
product/process characteristics, control method, and characteristic measurement
d) All of the above

3

APQP
In 1.0 Plan and Define Program, 1.10 describes a Preliminary Process Flow Chart.
Which of the following statements is true?
a) No specific chart is described; any method of describing the process would be
appropriate.
b) The anticipated manufacturing process should be described using a process
flowchart.
c) A proposed process flowchart should be described in outline form.
d) This step is preliminary and the inputs should be gathered for the development of
a process flowchart in another phase of APQP

1

FMEA
When addressing the potential failure mode, you have to consider
a) how the failure could impact only the end user as the customer
b) the manner in which a product would fail to deliver the intended function
c) how the failure could occur under any operating and usage conditions, including
extreme situations
d) only the next worker in the assembly line as the customer of that potential failure

2

FMEA
FMEA can be used to
a) eliminate design weaknesses
b) solve engineering problems
c) identify possibilities for lean production
d) determine root cause

1
Sample Core Tools Certification Knowledge Exam Questions
3

FMEA
The Process FMEA assumes
a) the product as designed will meet the design intent
b) all potential failure modes including those due to a design weakness will be
included
c) design intent is totally disregarded during the Process FMEA development
d) that the Design FMEA is completed totally independently of the Process FMEA

1

MSA
Repeatability is the variation in measurements while measuring the identical
characteristics on
a) separate parts (normally 4 or 5 as a sub-group) in a production flow
b) the same part
c) indistinguishable parts
d) parts from a production batch

2

MSA
Stability is the total variation in the measurements obtained with a measurement
system on the same master or parts when measuring a single characteristic over an
extended
a) pre-production run
b) production run
c) time period
d) machine run-off

3

MSA
Resolution is the capability of the measurement system to detect and faithfully
indicate even small changes of the measured
a) instrument
b) gage
c) characteristic
d) deviation

1

SPC
Special cause variation refers to any factors that
a) are controllable
b) are always acting on the process
c) make the process output unstable
d) are predictable

2

SPC
Common cause variation is
a) acting upon the process from the outside the process as designed
b) repeatable
c) non-random
d) assignable

3

SPC
What is meant by variance, as a statistical term?
a) the square of the standard deviation
b) the difference between minimum and maximum value
c) the total process variation
d) the sum of the ranges

2