Operations Management

Student Name _______________________.

Skill Builder Exercise #3

Problem 1. Resistor for electronic circuits are manufactured on a high-speed automated machine. The machine is set up to produce a large run of resistors of 1,000 ohms each. To set up the machine and to create a control chart to be used throughout the run, 15 samples were taken with four resistors in each sample. The complete list of samples and their measured alues are as follows!
Sample # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1010 995 990 1015 1013 994 989 1001 1006 992 996 1019 981 999 1013 Readings (in ohms) 991 985 996 1009 1003 1015 1020 1009 1019 1005 1001 994 992 982 986 996 989 1005 1007 1006 1006 997 996 991 991 989 993 988 1002 1005 986 994 1008 998 993 1005 1020 996 1007 979 989 1011 1003 984 992

a" #10 points" $alculate control limits for R-chart.

b" #10 points" $alculate control limits for x -chart.

c" #%0 points" &rom the charts, what comments can 'ou make about the process(

Problem2: )e eral complaints recentl' ha e been sent to the *otham $it' police department regarding the increasing incidence of congestion on the cit'+s streets. The complaints attribute the cause of these traffic tie-ups to a lack of s'nchroni,ation of the traffic lights. The lights are controlled b' a main computer s'stem, and ad-usting this program is costl'. Therefore, the controllers are reluctant to change the situation unless a clear need is shown. .uring the past 'ear, the police department has collected data at 1,000 intersections. The data were compiled on a monthl' basis as shown below!
Month January February March April May June July August September ct!ber "!#ember $ecember Congestion Incidence 14 18 14 12 16 8 19 12 14 7 10 18

a) #%0 points" $ompute the following parameters

Mean proportion! /////////////////// )tandard de iation! /////////////////// b) #10 points" $alculate control limits and draw the control chart #use a multiple of 0 times sigma for the control limits".

1$2! //////////////////// 2$2! ///////////////////// d" #10 points" 3 new sample is collected at the ne4t 5anuar'. Out of 1000 intersections there are 15 congestion incidences. 6s the process in control( 3nd wh'(

Problem 3: #%0 points" $-)pec, 6nc. is attempting to determine whether an e4isting machine is capable of milling an engine part that has a ke' specification of 780.000 inches. 3fter a trial run on this machine, $-)pec has determined that the machine has a sample mean of 7.001 inches with a standard de iation of 0.0015 inch. )hould $-)pec use this machine to produce this part( 9h'(