Ordering Guide

Cisco WebEx Meetings Server

Ordering Guide
October 2012

For further information, questions and comments please contact cwms-ask@cisco.com

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 1 of 34

Contents
1. Introduction.......................................................................................................................................................... 3 1.1. Purpose of This Guide ................................................................................................................................... 3 1.2. Audience........................................................................................................................................................ 3 1.3. Scope............................................................................................................................................................. 3 1.4. Other Important Resources ........................................................................................................................... 3 2. Understanding the Product ................................................................................................................................ 4 2.1 Product Overview............................................................................................................................................ 4 2.2 Customer Benefits .......................................................................................................................................... 4 2.3 Technical Specifications ................................................................................................................................. 7 3. Understanding the Offer ..................................................................................................................................... 8 3.1 What Else Is Included in the Offer .................................................................................................................. 9 3.2 What Is Not Included in the Offer ................................................................................................................... 9 4. Licensing Terms, Standard Hardware, and SKUs ............................................................................................ 9 4.1 Licensing Enforcement ................................................................................................................................... 9 4.2 Standard Hardware Orders........................................................................................................................... 10 4.3 Other Requirements - Unified Communications Software Subscription (UCSS) .......................................... 13 4.4 Other Requirements - Essential Operate Services (ESW) ........................................................................... 13 4.5 Choosing the Correct SKU............................................................................................................................ 13 5. Before Placing an Order: Checklist.................................................................................................................. 15 5.1 Question 1: Have You Compared the Customers Requirements to the Deal Qualifying Questionnaire?.... 16 5.1.1 Target Customers.................................................................................................................................. 16 5.2 Question 2: Have You Properly Sized the Customers WebEx Meetings Server User Licenses, Hardware, and VMware 5.0?................................................................................................................................................ 16 5.3 Question 3: Prior to Placing a Cisco WebEx Meetings Server Order, Have You Submitted the A2Q Questionnaire? ................................................................................................................................................... 16 5.4 Question 4: What Are the Customers Particular WebEx Meetings Server License or SKU Needs?........... 17 6. Placing an Order ................................................................................................................................................ 18 6.1 Quote-to-Deployment Process for WebEx Meetings Server......................................................................... 18 6.2 Creating a Quote - Step-by-Step Instructions ............................................................................................... 19 6.3 Placing an Order - How to Get Started ......................................................................................................... 24 6.4 PAK Registration in Product License Registration Tool - Step-by-Step Instructions .................................... 26 6.5 Trial Downloads and Proof of Concept Systems .......................................................................................... 27 6.6 Not for Resale Kit (NFR) ............................................................................................................................... 27 6.7 Cisco Unified Workspace Licensing ............................................................................................................. 27 7. Migrating from MeetingPlace to WebEx Meetings Server Using a Unified Communication Software Subscription (UCSS) ............................................................................................................................................. 27 8. Sample Deals ..................................................................................................................................................... 29 8.1 Sample Deal 1: Bill of Materials (BOM) for 50 Concurrent Users ................................................................. 29 8.2 Sample Deal 2: BOM for Existing MeetingPlace Customer with UCSS Contract ......................................... 29 9. Add-Ons.............................................................................................................................................................. 30 Appendix A: Regulatory Requirements ............................................................................................................... 30 Appendix B: Ordering SaaS WebEx Events Center for Very Large Meetings .................................................. 31 Appendix C: WebEx Meetings Server SKUs........................................................................................................ 31 Appendix D: Placing an Order (Electronic Software Delivery Guidance) ......................................................... 33 For More Information............................................................................................................................................. 34 This ordering guide for select Cisco WebEx services is for public use. Please send any questions or comments to cwms-ask@cisco.com.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 2 of 34

1. Introduction
1.1. Purpose of This Guide
This ordering guide is designed to help Cisco partners order Cisco WebEx Meetings Server; specifically to:

Understand the Cisco WebEx Meetings Server product Understand the specific Cisco WebEx Global Price List (GPL) offer Ensure partners purchase the correct quantities and types of SKUs to minimize the risk of order rejection Know the entire Quote-to-Fulfillment process for this offer

1.2. Audience
This guide is for the Cisco field and Cisco Unified Communications specialized channel partners.

1.3. Scope
This ordering guide provides information about pricing, packaging, and ordering for Cisco WebEx Meetings Server available on the Cisco GPL. For more information on Cisco WebEx Meetings Server features and how to sell it, see the Partner Sales Playbook.

1.4. Other Important Resources

For more detailed information about Cisco WebEx Meetings Server, Cisco WebEx services or products, and Cisco Unified Communications (UC) products, please visit the pages listed in Table 1.
Table 1. Cisco WebEx and Cisco Unified Communications Services and Products Resources
http://www.cisco.com/web/partners/sell/technology/collaboration/webex/index.html http://www.cisco.com/go/cwms http://wwwin.cisco.com/voice/products/conferencing/webex-ms http://tools.cisco.com/cucst/faces/landing.jsp http://iwe.cisco.com/html/index.html#url=/web/cisco-webex-meetings-server https://communities.cisco.com/community/partner/collaboration/webex https://communities.cisco.com/community/partner/collaboration

Partner Resources Cisco.com (external site) Cisco Employee Connection (CEC; internal site) Cisco Unified Communications Sizing Tools IWE discussion site (Cisco employees only) WebEx Partner Community (partner discussion forum) Collaboration Partner Community (UC partner forum)

Important documents to review at the Partner Resources and CEC sites include:

Partner Sales Playbook: Overview of Cisco WebEx Meetings Server features, target customers, sales process, competitive overview, etc.

Cisco WebEx Meeting Server Technical Overview: This deck provides technical details on deployment architectures, integration considerations, license enforcement details, etc.

The Deal Qualifying Questionnaire: A list of questions partners should ask any prospective customers to ensure that Cisco WebEx Meetings Server adequately meets customers requirements.

UC Sizing Tool: This tool helps partners size the required user licenses, hardware, and VMware for a customer deployment. The tool is available at http://tools.cisco.com/cucst

Cisco Configuration Tool is part of the suite of Internet Commerce Tools for managing online ordering of Cisco products. It enables partners to configure products and view lead times and prices for each selection. It also allows partners to view lead-time and price changes under a variety of price lists and service-contract terms. Partners can then save, print, send an email message, and download configurations. Cisco Configuration Tool is also known as Dynamic Configuration Tool (DCT).

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 3 of 34

The Cisco.com (with password required) version of Cisco Configuration Tool is located at: http://www.cisco.com/en/US/partner/ordering/index.shtml. The Cisco Unified Communications products are supported by the Cisco Configuration Tool.

2. Understanding the Product

2.1 Product Overview
Now customers can bring Cisco WebEx conferencing into a companys private cloud for a cost-effective, highly secure, and flexible collaboration and communications solution. For the first time, you can meet your organizations or institutions requirements for secure on-premise conferencing, and deliver the same user experience that has made Cisco WebEx the current market-leading Software-as-a-Service (SaaS) conferencing solution. Cisco WebEx Meetings Server is a highly secure, fully virtualized, behind-the-firewall conferencing solution that combines audio, video, and web conferencing in a single solution. With WebEx Meetings Server, you can respond to organizational requirements for higher productivity, employee-led innovation, support for more flexible work styles, and dynamic collaboration. Cisco WebEx Meetings Server also helps you comply with strict security or data privacy requirements, and support locations where Internet access is regulated or restricted. It allows you to manage your conferencing solution as a capital expenditure instead of an operational expenditure. With Cisco WebEx Meetings Server, you can:

Meet stringent requirements for data privacy and security by bringing Cisco WebEx conferencing behind the corporate firewall

Build on your existing investment in Cisco Unified Communications, extending your existing implementation of Cisco Unified Communications Manager (UCM) to conferencing

Enhance individual and team productivity and collaboration with high-quality audio, video, and web conferencing

Help enable mobile workers to be more productive and engaged, with the ability to participate in conferences using a variety of mobile devices

Easily manage your entire conferencing environment with an Administration Dashboard

2.2 Customer Benefits

Designed for the security-conscious customer, WebEx Meetings Server

Sits behind your corporate firewall deployment for physical security Offers 100 percent encrypted, end-user sessions using industry standard SSL 3.0, TLS 1.0, and TLS 1.2 thereby eliminating information security concerns

Encrypts all communications between the virtual machines that comprise the solution for an added level of security

Allows Federal Information Processing Standards (FIPS) encryption to be turned on with a single policy setting within the solutions; customers can get Department of Defense-level security at the flip of a switch

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 4 of 34

Protect and build on your existing Cisco UC investments

Designed for deployment on top of UCM, Cisco WebEx Meetings Server allows you to extend your investment in IP telephony to online meetings

Align your conferencing capabilities with business and user expectations

Deliver the same productive user experience as the market-leading SaaS-based version of WebEx conferencing, including:

Document, applications, and desktop sharing Annotation and collaboration tools Integrated, high-quality audio, including a unified participant list, active talker, call-in, call-me, or voice over IP (VoIP; web-based audio); hybrid audio (VoIP and PSTN in the same meeting); mute, unmute, eject, and restricted access

High-quality video with 360p screen resolution; full-screen video; up to seven simultaneous webcam video feeds and voice-activated switching

Recording and playback Consistent cross-platform experience on Windows, Mac, smartphones, and tablets Scheduling of meetings directly from a hosts Microsoft Outlook 2007 or 2010 calendar

Allow team members on the move to collaborate easily using their mobile devices

Meet your organizations expectations for creating a more collaborative environment that connects a distributed, mobile workforce

Start, join, schedule, and attend online meetings from mobile devices including iPhones and iPads Popular features include Chat, Audio, Call Me, Calendar, Pass Presenter Experience two-way video on iPad 2.0 and later versions Enjoy voice over Wi-Fi on an iPad Support for Cisco Jabber for Windows (requiring Cisco Unified Presence)1 can enable users to easily move from a chat session to an online meeting

Optimized for the bring-your-own-device (BYOD) enterprise, enabling users to sign in, host, and join meetings from mobile devices or Internet-connected PCs from anywhere, without requiring them to VPN in to the corporate network

Easily manage your entire conferencing environment with a web-based dashboard

A web-based Administration Dashboard (see Figure 1) makes it easy to manage your entire conferencing including a real-time view of system processes and management reports on usage, licenses, and more.

Jabber for Windows integration scheduled for January 2013.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 5 of 34

Figure 1.

Web-Based Administration Dashboard

This virtualized solution integrates with your Cisco Unified Communications environment Cisco WebEx Meetings Server is a virtualized, software-based solution that runs on Cisco UCS x86 Servers and VMware 5.0. It uses virtual appliance technology for rapid turn-up of services to end-users. VPN-less access for mobile users can be achieved in one of two ways: either by deploying reverse proxy (edge servers) in the DMZ, or by deploying the reverse proxy (edge servers) behind your internal firewall, thereby eliminating all DMZ components and related security and information security concerns. In addition, it uses simple port forwarding on Ports 80 (HTTP) and 443 (SSL) to minimize the number of ports that need to be opened in your external and internal firewalls. Backend servers then integrate with Cisco Unified Communications Manager (UCM) for highquality teleconferencing.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 6 of 34

2.3 Technical Specifications

Platform Requirements

VMware 5.0 Cisco UCS Servers (Cisco UCS C220 M3 Rack Server or better for 50 or 250 concurrent user system; UCS C460 M2 High-Performance Rack Server or better for 800 or 2000 concurrent user system)

Cisco UCM 7.1, 8.6, or 9.0 (for SIP trunk audio conferencing)

Browsers, OS Support

Browsers

Internet Explorer 8, 9 Safari for Mac OS X Snow Leopard, Lion, Mountain Lion Latest versions (as of September 2012) of Chrome and Firefox on Mac OS X and Windows

Operating Systems

Windows XP SP3, Windows Vista, Windows 7 32 and 64 bit, Windows Server OS 2008 R2 Mac OS X Snow Leopard, Lion, and Mountain Lion iPhone and iPad running iOS 5.1 and above

Integrations

Desktop Integrations:

Microsoft Outlook 2007 SP2 Microsoft Outlook 2010 32 and 64 Bit (all service packs)

Audio

Extends audio conferencing capabilities to UCM with dual stack IPv6 and IPv4 support SIP Trunking audio conferencing supports G.722, G.711, and G.729 audio codecs with optional Transport Security Layer (TLS) and Secure Routing Table Protocol (SRTP) encryption, with no reduction in system capacity

High-fidelity G.722 audio conferencing on Cisco IP phones

Security

Meetings are secured using industry standard SSL 3.0 and 128 and 256 bit AES encryption U.S. Department of Defense grade FIPS 140-2 Level 1 encryption supported

Localization Supported languages include Brazilian Portuguese, Dutch, European Spanish, French, German, Italian, Japanese, Korean, Latin American Spanish, Russian, Simplified Chinese, Traditional Chinese, and U.S. English. Both the U.S. and U.K. versions support audio prompts. Localized (language) versions for Russian, Dutch, and European Spanish are supported on Windows only.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 7 of 34

3. Understanding the Offer

The pricing, packaging, and ordering of Cisco WebEx Meetings Server are simplified to simplify the ordering process. There are four primary components of a Cisco WebEx Meetings Server solution, with some additional options. The four primary components include:

Cisco WebEx Meetings Server user licenses. These licenses are based on the number of customer users that want to host meetings. If your company has 5000 employees and you wish to enable all 5000 employees to host meetings, then you must purchase 5000 licenses (this is the most common scenario). In some situations, you may wish to offer conferencing to only a subset of your user base. In that case, each user in that group will need a license.

Cisco UCS Servers (hardware). The number and type of Cisco UCS servers required for a solution are based on the number of concurrent users, or ports, that the customer needs to support. As in the example above, if this 5000-person company expects that its peak number of simultaneous meeting participants across meetings will be 800 concurrent users2, then the company will need hardware to support 800 concurrent users, or ports. Note that Cisco WebEx Meetings Server runs only on Cisco UCS servers for version 1.x. But the hardware is specifications-based, and both blade and chassis UCS servers can be used, as long as it meets or exceeds specifications (see the Sizing Tools and Worksheet referenced in Other Important Resources).

VMware and vCenter. VMware 5.0 is sized on the exact same basis as Cisco UCS Servers. If the customer already has existing licenses of VMware 5.0 and vCenter that meet specifications and can be used in this solution, that will suffice.

Cisco Unified Communications Manager. Cisco WebEx Meetings Server requires Cisco UCM version 7.1, 8.6, or 9.0 to support telephony for meetings. Existing UCM deployments or licenses can be used in the solution, including BE6K. Note that Cisco WebEx Meetings Server can run on numerous voice gateways, as long as UCM serves as the SIP integration point to those other voice gateways. Without UCM, WebEx Meetings Server can only support VoIP over desktop or laptop telephony.

With just the four components listed above in a data center, an operational WebEx Meetings Server system can be deployed. Some additional options include:

High availability. For additional redundancy and a hot backup system, WebEx Meetings Server can be set up with high availability. This has no impact on user licenses required, but rather impacts (and roughly doubles) Cisco UCS server and VMware requirements.

Disaster recovery. For even more redundancy a cold backup disaster recovery can be set up in a separate (or the same) datacenter. Again, the impact is on Cisco UCS server and VMware requirements.

Internet reverse proxy (IRP). A standard WebEx Meetings Server solution has both the backend conferencing servers and an IRP at the front end (typically in the DMZ). In specific types of deployment scenarios, a customer can opt to deploy WebEx Meetings Server without the IRP, and thereby save some money on purchasing Cisco UCS servers and VMware. But that will result in some crucial functionality missing from the solution, such as the ability for users outside the corporate firewall to participate in meetings, and the ability for users to participate in meetings from mobile devices (i.e., iPhone and iPad).

Both voice and web participants are included in the count of concurrent users.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 8 of 34

Network file server (NFS) storage. If a customer wants to enable meeting recordings or disaster recovery, the customer will need NFS storage to store the recordings or system snapshots, respectively. NFS storage is commonly available from many IT suppliers.

SAML 2.0 Single Sign-On (SSO). In WebEx Meetings Server v1, LDAP, and Active Directory integrations are supported through a standard SaaS WebEx approach, SAML 2.0 Single Sign-On. Customers that want to utilize existing user and password management systems for WebEx Meetings Server need to set up a SAML 2.0 Single Sign-On integration. More details on this integration are available in the Technical Overview Deck posted on Partner Resources and CEC.

3.1 What Else Is Included in the Offer

All WebEx Meetings Server capabilities are available with the purchase of standard user licenses. Some options, such as recordings storage, high availability, and others require additional hardware, but they do not require any additional fees or license keys.

3.2 What Is Not Included in the Offer

Customers are expected to take responsibility for all standard data center-related components, such as Ethernet connections, connection from the voice gateway to the PSTN (and the related billing), firewalls, etc. A customer can opt to have a managed services provider (MSP) manage its WebEx Meetings Server data center-related equipment and operations for the customer.

4. Licensing Terms, Standard Hardware, and SKUs

There are some terms and limitations to note around WebEx Meetings Server licenses:

Licenses are perpetual For new systems, there is a 50-user license minimum order For existing systems, there is a five-user license minimum to an add-on order There is no maximum user license size to a system order, but WebEx Meetings Server scalability is limited to 2000 concurrent users or ports for a single system in version 1

Meeting participants in a single meeting are limited to a maximum of 100. More details on this limitation are provided in the Technical Overview Deck. If this limitation is an issue for a customer, directly ordering SaaS WebEx Events Center is a viable option (see Appendix B)

4.1 Licensing Enforcement

As Cisco WebEx Meetings Server is a private cloud or on-premises solution, and can be completely contained to a customers data center, Cisco is unable to monitor licensing compliance. Therefore, the system has been set up so that it will automatically shut down after six consecutive months of license violations. The system administrator will receive emails and other notices on a monthly basis each time there is a license violation, but unless additional licenses are purchased after six consecutive months of license violations, the system will shut down. Additional information on the workings of the licensing enforcement mechanism is available in the Technical Overview Deck.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 9 of 34

4.2 Standard Hardware Orders

There are four deployment sizes for a WebEx Meetings Server system:

50 concurrent users (ports) 250 concurrent users 800 concurrent users 2000 concurrent users

To simplify ordering, Cisco recommends the following hardware orders for each deployment size. Note that the tables 2 through 5 present just a single configuration by deployment size. WebEx Meetings Server deployments are specifications-based, and can run on multiple Cisco UCS options, including blade servers (B series). See the Technical Overview deck and UC Sizing Tool for more details. Table 2 identifies the recommended hardware orders for up to 50 concurrent users. The hardware would include two socket 2.5 GHz, 40 Gigabits of RAM, two terabits of storage, and the VMware vSphere Essentials Kit.
Table 2.
Product UCSC-C220-M3S UCS-CPU-E5-2640 UCS-MR-1X041RY-A A03-D500GC3 UCS-RAID-9266 R2XX-RAID10 UCSC-PSU-650W CAB-N5K6A-NA N20-BBLKD UCSC-HS-C220M3 UCSC-RAIL1 UCSC-SD-16G-C220 UCSC-PCIE-IRJ45

Recommend Hardware Orders Per System Size (Up to 50 Concurrent Users)

Description Cisco UCS C220 M3 SFF High Density Rack Mount Server without CPU, memory, HDD, PCIe, PSU, with rail kit 2.50 GHz E5-2640/95W 6C/15MB Cache/DDR3 1333MHz 4 GB DDR3-1600-MHz RDIMM/PC3-12800, single rank, 1.35v 500 GB 6 Gb SATA 7.2K RPM SFF hot plug, drive sled mounted MegaRAID 9266-8i + battery backup Enable RAID 10 Setting 650 Watt power supply for Cisco UCS C-series rack servers Power cord, 200, 240 volts 6A North America Cisco UCS 2.5-inch HDD blanking panel Heat Sink for Cisco UCS C220 M3 Rack Server Rail kit for Cisco UCS C220 rack servers 16 GB SD Card Module for C220 servers Intel Quad GbE adapter (Optional) Quantity 1 2 12 4 1 1 2 2 4 1 1 1 1

The product orders listed in table 2 are based on a co-resident configuration with vCenter, IRP, and a primary system. Details on other configurations are available in the Technical Overview deck. Table 3 lists the recommended hardware orders for up to 250 concurrent users. Products include two servers. The first server acts as the primary system and vCenter, with two-socket 2.4 GHz, 64 Gigabits of RAM, two terabits of storage. The second server (IRP) is equipped optionally with two socket 2.4 GHz and 36 Gigabits of RAM. VMware Enterprise Standard is also included.
Table 3.
Product UCSC-C220-M3S UCS-CPU-E5-2665 (CPU for Primary)

Recommend Hardware Orders Per System Size (Up to 250 Concurrent Users)
Description Cisco UCS C220 M3 SFF without CPU, memory, HDD, PCIe, PSU, with rail kit 2.40 GHz E5-2665/115W 8C/20MB Cache/DDR3 1600MHz Quantity 1 2

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 10 of 34

Product UCS-MR-1X082RY-A (RAM for Primary) UCS-MR-1X041RY-A (RAM for IRP) A03-D500GC3 UCSC-SD-16G-C220 UCS-RAID-9266 R2XX-RAID0 UCSC-PCIE-IRJ45 UCSC-PSU-650W CAB-N5K6A-NA N20-BBLKD UCSC-HS-C220M3 UCSC-RAIL1 UCSC-SD-16G-C220 UCSC-PCIF-01F

Description 8 GB DDR3-1600-MHz RDIMM, PC3-12800, dual rank, 1.35v 4 GB DDR3-1600-MHz RDIMM, PC3-12800, single rank, 1.35v 500 GB 6 Gb SATA 7.2K RPM SFF hot plug, drive sled mounted 16 GB SD card module for Cisco UCS C220 servers MegaRAID 9266-8i plus battery backup for C240 and C220 Enable RAID 10 Setting Intel Quad GbE adapter 650 W power supply for C-series rack servers Power Cord, 200, 240 Volts 6A North America Cisco UCS 2.5-inch HDD blanking panel Heat Sink for C220 M3 Rack Server Rail kit for C220 rack servers 16 GB SD card module for C220 servers Full height PCIe filler for C-Series

Quantity 8 10 4 1 1 1 1 2 2 4 2 1 1 1

The product orders listed in table 3 are based on co-resident configuration with vCenter and a primary system. Details on other configurations available can be found in the Technical Overview deck. Only one set of memory is needed per server, the first row is for the primary server, the second row is for the IRP. Table 4 lists the recommended hardware orders for up to 800 concurrent users. Orders include two servers. The first server acts as the primary system; it has four sockets 2.4 GHz, 80 GB RAM, 2.4 TB of storage, and 4 - 10 Gbps network interface cards (NICs). The second server (IRP) comes with two sockets 2.4 GHz, 36 GB RAM, and 4 - 10 Gbps NIC cards. VMware Enterprise Plus is also included.
Table 4.
Product UCSC-BASE-M2-C460 UCS-CPU-E74870 UCS-MR-2X082RX-C (RAM for Primary) UCS-MR-2X041RX-C (RAM for IRP) RC460-PL001 R2XX-LBBU2 R2XX-RAID10 A03-D600GA2 N2XX-ABPCI02 RC460-PSU2-850W CAB-N5K6A-NA UCS-MKIT-082RX-C RC460-CBLARM RC460-SLDRAIL UCSC-MRB-002-C460 LSI CONTROLLER 9260-8i Battery back-up Enable RAID 10 Setting 600 GB 6 Gb SAS 10K RPM SFF HDD, hot plug, drive sled mounted Broadcom 57711 Dual Port 10 GbE NIC with TOE iSCSI 850 W power supply unit for C-Series C460 M1 Power cord, 200, 240 volts 6A North America Mem kit for UCS-MR-2X082RX-C Cable management arm for C460 M1 Rail kit for the UCS C460 M1 Rack Server Memory riser board for C460 M2 Server only 1 1 2 4 2 2 4 10 1 1 8 2X4 GB DDR3-1333-MHz RDIMM, PC3-10600, single rank, x8, 1.35v 5

Recommend Hardware Orders per System Size (Up to 800 Concurrent Users)
Description Cisco UCS C460 M2 Rack SVR without CPU, Memory HDD, PCIe 2.4 GHz E7-4870 130 W 10 C CPU, 30 M cache 2X8 GB DDR3-1333-MHz RDIMM, PC3-10600, dual rank, x2, 1.35v Quantity 1 4 5

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 11 of 34

Product N20-BBLKD RC460-BHTS1 RC460-PSU2-850W

Description UCS 2.5 inch HDD blanking panel CPU heat sink for UCS C460 rack server 850 W power supply unit for C-Series C460 M1

Quantity 8 4 2

The orders listed in table 4 are based on a non-HA configuration. Details on other configurations are available in Technical Overview deck. Only one set of memory is needed per server, the first row is for the primary server, the second row is for the IRP. Table 5 lists the recommended hardware orders for up to 2000 concurrent users. Orders include four servers Servers 1-3 each (primary system) contain 4 Socket 2.4 GHz, 80 GB RAM, 2.4 TB storage, and 4 - 10 Gbps NIC cards. Server 4 (IRP) has 4 Socket 2.4 GHz, 36 GB RAM, and 4 - 10 Gbps NIC cards. VMware Enterprise Plus is also included.
Table 5.
Product UCSC-BASE-M2-C460 UCS-CPU-E74870 UCS-MR-2X082RX-C (RAM for Admin) UCS-MR-2X041RX-C (RAM for IRP) RC460-PL001 R2XX-LBBU2 R2XX-RAID10 A03-D600GA2 N2XX-ABPCI02 RC460-PSU2-850W CAB-N5K6A-NA UCS-MKIT-082RX-C RC460-CBLARM RC460-SLDRAIL UCSC-MRB-002-C460 N20-BBLKD RC460-BHTS1 RC460-PSU2-850W LSI CONTROLLER 9260-8i Battery back-up Enable RAID 10 Setting 600 GB 6 Gb SAS 10K RPM SFF HDD, hot plug, drive sled mounted Broadcom 57711 dual port 10 GbE NIC with TOE iSCSI 850 W power supply unit for C-Series C460 M1 Power cord, 200, 240V 6A North America Memory kit for UCS-MR-2X082RX-C Cable management arm for C460 M1 Rail kit for the UCS C460 M1 Rack Server Memory riser board for C460 M2 Server only UCS 2.5-inch HDD blanking panel CPU heat sink for UCS C460 Rack Server 850 W power supply unit for C-Series C460 M1 1 1 1 4 1 2 4 10 1 1 8 8 4 2 2X4 GB DDR3-1333-MHz RDIMM, PC3-10600, single rank, x8, 1.35v 5

Recommend Hardware Orders per System Size (Up to 2000 Concurrent Users)
Description UCS C460 M2 Rack SVR w/o CPU, Mem HDD, PCIe 2.4 GHz E7-4870 130 W 10C CPU, 30 M Cache 2X8 GB DDR3-1333-MHz RDIMM, PC3-10600, dual rank, x2, 1.35v Quantity 1 4 5

The orders listed in table are based on a non-HA configuration. Details on other configurations are available in the Technical Overview deck.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 12 of 34

4.3 Other Requirements - Unified Communications Software Subscription (UCSS)

When purchasing WebEx Meetings Server you will be required to purchase a Unified Communications Software Subscription (UCSS), which entitles the UCSS holder to free WebEx Meetings Server upgrades for the life of the subscription. Following are important points about the terms and limitations of WebEx Meetings Server UCSS seats:

Terms are available for one, two, three, and five-year subscriptions For initial purchases, a UCSS seat must be purchased for each user license There is no maximum order of UCSS seats, although there is no reason to purchase more than the number of user licenses

For add-on orders (assuming a customer is adding UCSS seats mid-term), there is a five-seat minimum order; again, aligned with the number of WebEx Meetings Server user licenses ordered

A valid Cisco Essential Operate Service contract must be purchased with the Cisco Unified Communications Software Subscription.

4.4 Other Requirements - Essential Operate Services (ESW)

To maintain a reliable and operationally efficient WebEx Meetings Server deployment, ESW support is required for each user license of WebEx Meetings Server sold. This support entitles the customer or relevant partner to receive application maintenance and minor releases, 24x7x365 Technical Assistance Center (TAC) technical support and registered access to Cisco.com online self-help knowledge case, tools and resources. Table 6 lists the ESW part numbers and prices.
Table 6. ESW and UCSS Part Numbers and Prices
WBXMTSVR1-USR UCSS-U-MTSVR-5-1 CON-SESW-WBXMTSVR1 CON-ESW-WBXMTSVR1 CON-CBSW-WBXMTSVR1 SP-ESW-WBXMTSVR1 CON-PSSW-WBXMTSVR1 Global Price List $123 $16 $16 $16 $16 $21

Contracts, Products UCSS SESW ESW CBSW SPESW PSSW

4.5 Choosing the Correct SKU

Cisco has Cisco Commerce Workspace (CCW) to help you to select the correct SKU. Please read this section for guidance, and be sure to use CCW at https://cisco-apps.cisco.com/cisco/psn/commerce when it is time to choose your SKUs. When purchasing WebEx Meetings Server there are five high-level configurations to choose from. Which one you choose is dependent upon the following:

Type of delivery: WebEx Meetings Server can be physically delivered when the software and licenses are shipped through the mail (with a USB thumbdrive), or it can be delivered electronically which allows for the software to be downloaded.

Electronic delivery SKUs are designated by R- (see Figure 3). Physical delivery SKUs do not have an R- (see Figure 2).

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 13 of 34

With or without audio encryption: Based on your customers needs you will want to choose either the audio encrypted or the audio unencrypted version. The regulatory drivers for audio unencrypted versions are explained in Appendix A. In general, most customers should receive audio encrypted versions of WebEx Meetings Server (which provides more options), except for customers in Russia or Turkey.

Audio unencrypted SKUs are designated by AU (see Figure 4) Audio encrypted SKUs do not have the AU (See Figures 2 and 3)

Adding licenses to an existing deployment: Your customer may already have the software and is simply trying to add additional licenses to their WebEx Meetings Server solution (see Figure 6).

Below are examples of the five high-level SKUs that can help with understanding how to interpret them. Cisco WebEx Meeting Server Figure 2 shows a physical shipment SKU with audio encryption.
Figure 2. Example of a Physical Shipment SKU with Audio Encryption

Figure 3 shows an electronic delivery SKU with audio encryption.

Figure 3. Example of an Electronic Delivery SKU with Audio Encryption

Figure 4 shows a physical delivery SKU without audio encryption.

Figure 4. Example of a Physical Delivery SKU Without Audio Encryption

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 14 of 34

Figure 5 shows an electronic delivery SKU without audio encryption.

Figure 5. Example of an Electronic Delivery SKU Without Audio Encryption

Figure 6 shows the SKU used for additional licenses.

Figure 6. Example of a SKU Used to Order Additional Licenses

For a complete list of the Cisco WebEx Meetings Server SKUs, prices, and descriptions refer to Appendix C. Unified Communication Software Subscription (UCSS) for WebEx Meetings Server Customers purchasing WebEx Meetings Server will be required to buy a Unified Communication Software Subscription (UCSS). The Unified Communication Software Subscription will entitle the customer to future versions of WebEx Meetings Server software for free for the duration of their subscription. Figure 7 is an example of a UCSS SKU. You can find a full list of UCSS SKUs in Appendix C.
Figure 7. Example of a UCSS SKU

5. Before Placing an Order: Checklist

While Cisco WebEx Meetings Server takes full advantage of Cisco experience and market leadership with SaaS WebEx, it is still a new product. Cisco views it as highly important to highlight any potential feature and technical issues that could impair the experience of new customers. Cisco is initially utilizing two processes to help ensure customer success. The first is a Deal Qualifying Questionnaire on the front-end of the sales process to ensure that the prospective customer is a good fit for Cisco WebEx Meetings Server. On the back-end of the sales process, Cisco has introduced a Compliance Hold Assessment to Quality (A2Q) process, where the Cisco WebEx Meetings Server team reviews the A2Q questionnaire submitted by the account team to ensure the customer is a good fit for this solution.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 15 of 34

As partners and the market become more familiar with the Cisco WebEx Meetings Server solution, Cisco will likely minimize the use of these processes. In the interim, it is important that partner and Cisco account teams comply with these sales processes. This checklist will help you comply.

5.1 Question 1: Have You Compared the Customers Requirements to the Deal Qualifying Questionnaire?
This is the front-end process to help ensure customer satisfaction with WebEx Meetings Server. This questionnaire can be found in several sites, including Cisco Partner Resources and CEC. 5.1.1 Target Customers There are other helpful guidelines for targeting good WebEx Meetings Server customers, included in Table 7. It is recommended to target customers that meet three or more of the criteria in this table.
Table 7. Guidelines for Targeting Customers
Business Requirements Looking to Switch Operational Costs for Capital Costs (Preponderance of on net calls) 500 or More Conferencing Users (Some system constraints arise above 40,000 users) Interested in Integrated Web Conferencing and Not Just Audio-Only Meetings Focus (as opposed to support, events, training, etc.) Established Cisco UC Customer (UCM 7.1, 8.6, or 9.0 or MPE or MeetingPlace) Available Languages (13 Total) Acceptable Geographic Considerations Limited Local SaaS Conferencing Options

Conferencing Requirements Compliance Requirements and Data Privacy and Data Security Concerns

Not Currently a Satisfied SaaS WebEx Customer

5.2 Question 2: Have You Properly Sized the Customers WebEx Meetings Server User Licenses, Hardware, and VMware 5.0?
The UC Sizing Tool can assist with this process. Standard hardware orders are also provided in tables 3 through 6.

5.3 Question 3: Prior to Placing a Cisco WebEx Meetings Server Order, Have You Submitted the A2Q Questionnaire?
A2Q helps avoid moving forward with an order or deployment where the chances of success are minimal (based on mis-aligned customer expectations or other factors). The A2Q process should be completed prior to placing the Cisco WebEx Meetings Server order. Please contact your Cisco account manager to facilitate the A2Q process; it is not a difficult process to follow after completing the initial Deal Qualifying Questionnaire. The A2Q questionnaire is also available online within Partner Central and CEC. Once you complete the A2Q questionnaire, you should send it to cwms-ask@cisco.com. The A2Q questionnaire will typically take Cisco five business days or less to review. If the deal is approved, then the order can be processed; otherwise, Cisco will follow up with the account team to notify them that the order has been terminated or to ask additional questions. The order can be terminated for caveats outlined in the Sales Playbook and Deal Qualifying Questionnaire, such as mis-aligned customer expectations around scalability or extensive MeetingPlace-type audio features.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 16 of 34

5.4 Question 4: What Are the Customers Particular WebEx Meetings Server License or SKU Needs?

Is customer a new WebEx Meetings Server customer or just adding licenses to an existing deployment?

If adding licenses, the customer must select the high-level configuration below. This selection ships licenses only.

L-WBXMTSVR1-ADDON

If implementing a new system, the customer must select one of the four high-level configurations, based on additional questions. Each of these selections ship software and licenses.

Does the customer require a standard audio (encryption possible) or audio unencrypted system?

Audio encryption standard, the customer must choose one of the following two high-level configurations:

WBXMTSVR1-K9 R-WBXMTSVR1-K9

Audio unencrypted, the customer must choose one of the following two high-level configurations (contains AU):

WBXMTSVR1-AU-K9 R-WBXMTSVR1-AU-K9 Does the customer prefer to have software shipped physically through the mail or would they rather have it delivered electronically so the software can be downloaded?

If electronic delivery, the customer must choose one of the following two high-level configurations (contains R-):

R-WBXMTSVR1-K9 R-WBXMTSVR1-AU-K9

If physical delivery, the customer must choose one of these two high level configurations (does not contain R-):

WBXMTSVR1-K9 WBXMTSVR1-AU-K9 Finally, for what term length does the customer want UCSS (contract for software upgrades)? Note that there are increasing discounts as the customer increases the term from one, two, three, or five years (see Appendix C).

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 17 of 34

6. Placing an Order
6.1 Quote-to-Deployment Process for WebEx Meetings Server
Before you submit an order for a WebEx Meetings Server on the Cisco GPL, you should understand the quote-todeployment process. Figure 8 offers a high-level summary of a transaction.
Figure 8. High-Level Summary of a WebEx Meetings Server Transaction

Step 1. A customer notifies a Cisco partner it wants WebEx Meetings Server. The partner discusses the Deal Qualifying Questionnaire with the customer to ensure that WebEx Meetings Server will meet the customers requirements. Step 2. The Cisco partner provides an initial quote to the customer which the customer agrees to. For details on building a quote see the rest of this section. Step 3. Cisco partner and Cisco account manager go through A2Q process. Step 4. Upon completion of the A2Q process, the Cisco Partner gets final quote approval from customer. Step 5. The Cisco partner places order in their preferred Cisco Ordering Tool. For details on how to place an order see the rest of this section. Note that after the order is placed it will go on Compliance Hold. Compliance Hold is enacted to ensure the partner and Cisco account team have reviewed the customers system architecture to prevent any delays in deployment of the WebEx Meetings Server software. During Compliance Hold and prior to releasing the order, Cisco will make sure the partner and account team have gone through the A2Q process. Orders for which the A2Q process have not been completed will be left on hold until it is.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 18 of 34

Step 6. Upon release of the order, Cisco will ship software and licenses. Figure 9 shows how to open the Ordering Tool.
Figure 9. Opening the Ordering Tool

6.2 Creating a Quote - Step-by-Step Instructions

Step 1. Log in to Cisco Commerce Workspace (CCW). https://cisco-apps.cisco.com/cisco/psn/commerce Step 2. Click on Configuration (see Figure 10).
Figure 10. Locating Configuration in CCW

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 19 of 34

Step 3. Enter the desired high-level SKU (in Figure 11 R-WBXMTSVR1-K9 is used), then click Add.
Figure 11. Entering a Desired High-Level SKU

Step 4. Click on Select Options (see Figure 12).

Figure 12. How to Select Options

Step 5. Enter desired quantity of Cisco WebEx Meetings Server licenses (see Figure 13).
Figure 13. Entering Licenses

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 20 of 34

Step 6. Choose a one-, two-, three-, or five-year Unified Communication Software Subscription (UCSS) (see Figure 14).
Figure 14. Choosing a UCSS Term

Step 7. Click Done to check configuration (see Figure 15).

Figure 15. Checking Configuration Selection

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 21 of 34

Step 8. Click on Change Services/Subscriptions to add Essential Operate Services (ESW) (see Figure 16).
Figure 16. How to Add ESW

Step 9. Click on Add Services to see Essential Operate Services (ESW) options (see Figure 17).
Figure 17. ESW Options

Step 10.
Figure 18.

Select Cisco Operate Services, choose duration then click OK (see Figure 18).
Choosing ESW Duration

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 22 of 34

Step 11.
Figure 19.

Review quote and make edits or click done to complete the configuration (see Figure 19).
Completing the Configuration

Step 12.
Figure 20.

Export the customer quote to a PDF, XLS, CSV, or XML format (see Figure 20).
Exporting a Quote to a Viewable Format

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 23 of 34

Step 13.
Figure 21.

Add any customer discount (see Figure 21).

How to Add Discounts

6.3 Placing an Order - How to Get Started

There are three ways to create orders in Cisco Commerce Workspace. 1. Standard Contractual Discount-Based Orders Orders being placed using a partners standard Cisco contractual discount rate can be placed simply by building the configuration and converting it to an order within the system (see Figure 22). No additional approvals are necessary.
Figure 22. Where to Place a Standard Contractual Discount Order

2.

Partner-Initiated Deal-Based Orders Partners requesting additional discount rates or Opportunity Incentive Program (OIP) discounts can register deals in CCW, and then coordinate with their Cisco account team to create the configuration and quote. The deal can then be exported to the Partner Quote Tool and converted to an order through Cisco Commerce Workspace (see Figure 23).

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 24 of 34

Figure 23.

Where to Place a Partner-Initiated Deal Order

3.

Account Manager-Initiated Deal-Based Orders Partners requesting additional discount rates or OIP can create the configuration in CCW, and then pass it along to the Cisco account manager, who will then register the deal on the partners behalf. The partner can then export the bill of materials (BOM) from CCW to build the customer-facing quote. The deal is imported to the Partner Quote Tool, and then converted to an order through Cisco Commerce Workspace (see Figure 24).

Figure 24.

Where to Place a Partner-Initiated Deal order

For help and support regarding Cisco Commerce Workspace, see http://www.cisco.com/web/ordering/icw/feedback/index.html.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 25 of 34

6.4 PAK Registration in Product License Registration Tool - Step-by-Step Instructions

Step 1. Visit the Cisco Product License Registration portal at http://www.cisco.com/go/license Step 2. Enter the Product Activation Key (PAK) and click Fulfill Single PAK (see Figure 25).
Figure 25. Where to Enter the PAK

Step 3. Review SKUs to make sure the PAK that is registered is correct (see Figure 26).
Figure 26. Reviewing SKUs and Registering PAKs

Step 4. Provide the email address to where you want the WebEx Meetings Server licenses sent (see Figure 27).
Figure 27. Where to Enter Your Email Address

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 26 of 34

6.5 Trial Downloads and Proof of Concept Systems

After First Customer Ship in late October, Cisco WebEx Meetings Server will be available for trial downloads (see the Promotional Software Store section of the Cisco MarketPlace: http://www.cisco.com/pcgibin/marketplace/welcome.pl). You can use this trial software to create a proof-of-concept (PoC) system at a prospective customers site, if you engage a Cisco systems engineer (SE) or collaboration sales engineer (CSE) for support. Cisco employees can download the WebEx Meetings Server software at the Collaboration Software Library: http://wwwin-collabsw.cisco.com/. No license keys are required for trial systems. They will shut down automatically after 180 days without a license key, as described in the license enforcement terms. Note that the Cisco Technical Assistance Center (TAC) and Cisco Support are not available to support PoC systems. A Cisco SE or CSE needs to be engaged to ensure the PoC will be successful.

6.6 Not for Resale Kit (NFR)

NFR kits are available to Cisco Unified Communications Specialized Partners or Learning Partners for demonstration and lab purposes. See the Unified Communication Partner Bundle Offering (NFR) at http://www.cisco.com/web/partners/sell/promotions/uc_system_release_nfr_program.html for details on eligibility. You can order the Cisco WebEx Meetings Server NFR SKU electronically from the Cisco Marketplace http://www.cisco.com/pcgi-bin/marketplace/welcome.pl for $25 per lab.

6.7 Cisco Unified Workspace Licensing

Cisco Unified Workspace Licensing (CUWL) is an ordering method for customers and their users to realize the total value of Cisco Unified Communications applications in one package. Unified Workspace Licensing provides the licensing, access rights, and application software on a per-user basis for numerous Cisco Unified Communications applications. As an alternative to the ordering method described in this ordering guide, the Cisco WebEx Meetings Server may also be ordered as a part of CUWL. Incidentally, Cisco CUWL Pro can be ordered as part number NEW-CUWL-PRO, and the WebEx Meetings Server option is WBXMTSVR1-CUWL. Please refer to the CUWL websites and ordering guide to determine if this is the right solution for your customer: http://www.cisco.com/en/US/products/ps9156/index.html. Channel partners: http://www.cisco.com/web/partners/sell/technology/ipc/integratedsolutions/workspace_licensing.html. Cisco field: http://wwwin.cisco.com/voice/products/workspace_licensing.shtml.

7. Migrating from MeetingPlace to WebEx Meetings Server Using a Unified Communication Software Subscription (UCSS)
Customers who own Cisco MeetingPlace or MeetingPlace Express licenses and have an active MeetingPlace or MeetingPlace Express UCSS agreement can upgrade their licenses to WebEx Meetings Server for free. Note that this is a commercial upgrade program. The technical migration is a completely new installation, and is described in more detail in the Sales Playbook and Cisco WebEx Meeting Server Technical Overview.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 27 of 34

The license migration is based on MeetingPlace audio licenses, and nothing outside of the audio licenses (e.g., SaaS WebEx subscription, MeetingPlace video licenses, etc. do not impact the number of WebEx Meetings Server licenses a customer can upgrade to). It provides a:

One-to-one exchange for MeetingPlace audio user licenses, and One-to-ten exchange for MeetingPlace and MeetingPlace Express audio port licenses

If a customer owns 100 MeetingPlace 8.X audio user licenses, that customer is entitled to receive 100 WebEx Meetings Server user licenses through this migration. If a customer owns 100 MeetingPlace X.X or MeetingPlace Express audio port licenses, that customer is entitled to receive 1000 WebEx Meetings Server user licenses through this migration. Cisco CUWL Pro customers follow the same license upgrade approach. If a Cisco CUWL Pro customer owns MeetingPlace licenses with a current UCSS contract, that customer would follow the same steps to upgrade its licenses to WebEx Meetings Server. Note that Cisco is planning a promotion for customers who own MeetingPlace licenses but do not have a current UCSS contract. However, no details have been announced as of October 2012. Customers who meet these requirements and wish to upgrade their licenses to WebEx Meetings Server should follow the steps outlined below: 1. Obtain your UCSS contract number. You will need this when placing the migration order in Product Upgrade Tool (PUT). 2. 3. Visit the Product Upgrade Tool (PUT) at http://tools.cisco.com/gct/Upgrade/jsp/index.jsp. Enter your contract number into the required field, select the Advance option, and click continue (see Figure 28).
Figure 28. How to Upgrade a License

4.

You will be taken to a list of available upgrade and migration SKUs available to the customer. To migrate to WebEx Meetings Server you can select one of two migration SKUs. Order one of the following SKUs based on your preference to have the software include audio encryption or no audio encryption:

MP-WMS-MIG= (This migration SKU includes audio encryption). MP-WMS-MIG-AU-K9= (This migration SKU does not include audio encryption).

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 28 of 34

5.

Select how you would like the software to be delivered - either physical shipment through the mail or electronic delivery which will allow you to download the software. If standard delivery is selected, the software will be shipped to the ship to address provided in PUT. If electronic delivery is selected, the email address provided in PUT will receive an email with a link on where to download the software.

6.

After completing the PUT workflow, you will need to submit the A2Q Questionnaire and follow the A2Q process, as described in Section 5.

7.

You will receive an email after completing Step 6 that contains instructions on how to contact the Cisco Global Licensing Organization (GLO). Once software is received, the customer or partner will need to contact GLO to receive licenses.

8.

The GLO agent will verify the customers UCSS contract number, Sales Order Number, and Mac address. If the customer does not have a WebEx Meetings Server Mac address (because they have not installed WebEx Meetings Server yet), then the GLO agent issues PAK to the customer and asks customer to go to the licensing website to obtain their licenses.

9.

The customer now has the WebEx Meetings Server software and licenses, and is ready for installation.

8. Sample Deals
8.1 Sample Deal 1: Bill of Materials (BOM) for 50 Concurrent Users
In this example of a company with 2500 employees, 500 employees want to host meetings. In planning discussions, it is clear that conferencing use is light, so a 50-port, concurrent user system is sufficient. Table 8 illustrates a sample BOM for such a customer (with list prices).
Table 8.
Description WebEx Server User Licensing ESW UCSS VMware vSphere License VMware vSphere Support VMware vCenter VMware vCenter Support Server C220 Total

BOM for 50 Concurrent Users

Unit Price (in U.S. Dollars) $230.00 $16.00 $35.00 $1,866.00 $420.00 $9,366.00 $1,624.00 $11,162.00 Quantity 500 500 500 4 4 1 1 2 Total (in U.S. Dollars) $115,000 $8,000 $17,500 $7,464 $1,680 $9,366 $1,624 $22,324 $182,958

8.2 Sample Deal 2: BOM for Existing MeetingPlace Customer with UCSS Contract
In this example, there scenario is virtually the same: the company has 2500 employees, of which 500 employees want to host meetings. A 50-port, concurrent user system is sufficient. The major difference in this example is that the customer owns MeetingPlace licenses and has a UCSS contract that is soon expiring, so they get a free license upgrade. Note that no fees on UCSS or ESW are due until the contracts need renewal, at which point they are renewed at the CWMS rates. Table 9 outlines the costs for each item and quantity needed.
Table 9.
Description WebEx Server User Licensing ESW

BOM for 50 Concurrent Users with Already Existing MeetingPlace Licenses

Unit Price (in U.S. Dollars) $230.00 $16.00 Quantity 0 500 Total (in U.S. Dollars) $0 $8,000

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 29 of 34

Description UCSS VMware vSphere License VMware vSphere Support VMware vCenter VMware vCenter Support Server C220 Total

Unit Price (in U.S. Dollars) $35.00 $1,866.00 $420.00 $9,366.00 $1,624.00 $11,162.00

Quantity 500 4 4 1 1 2

Total (in U.S. Dollars) $17,500 $7,464 $1,680 $9,366 $1,624 $22,324 $67,958

9. Add-Ons
For add-on orders, as described in Section 4, you should order the license-only SKU, L-WBXMTSVR1-ADDON. Otherwise, add-on orders are largely the same as other orders. UCSS and ESW are also required for add-on user licenses. But in the case of add-on orders, a customer will likely opt to true-up their UCSS expiration dates with the dates of their earlier orders. This is achievable through monthly UCSS SKUs listed in Appendix C.

Appendix A: Regulatory Requirements

Regulatory issues related to audio encryption in Russia and Turkey require that customers in these countries purchase the audio unencrypted version of WebEx Meetings Server. It is the partners and account teams responsibility to comply with these regulations and order AU SKUs for customers located in Russia or Turkey. In the following countries, WebEx Meetings Server can only be sold under the following restrictions:

Saudi Arabia and Kuwait - Allowed only for internal company meetings United Arab Emirates - Allowed only for internal company meetings on a per physical site basis

WebEx Meetings Server has also been approved for sale in the following countries:

Australia Brazil Canada China (Mainland and Hong Kong) Czech Republic France Germany India Italy Japan Mexico Netherlands Poland Singapore South Africa South Korea

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 30 of 34

Spain Switzerland United Kingdom United States

It is the partners and account teams responsibility to comply with country-specific regulations. If you intend to sell WebEx Meetings Server into a country that is not listed above, it is your responsibility to review the local regulations.

Appendix B: Ordering SaaS WebEx Events Center for Very Large Meetings
As noted in Section 4, WebEx Meetings Server has a maximum limit of 100 participants in a single meeting. If a customer needs to support larger meetings, and would consider SaaS WebEx a viable option for these meetings that have more than 100 attendees, they can directly order SaaS WebEx Events Center. Cisco WebEx Meetings Server customers can order WebEx Events Center directly by contacting the WebEx Sales Enablement Center at http://wwwin.cisco.com/csg/sales/#tab=0 (see Figure 29).
Figure 29. How to Contact the WebEx Sales Enablement Center

Appendix C: WebEx Meetings Server SKUs

Tables 10 through 12 identify the SKUs to use in placing orders for Cisco WebEx Meeting Server.
Table 10.
SKU WBXMTSVR1-K9 R-WBXMTSVR1-K9 WBXMTSVR1-AU-K9 R-WBXMTSVR1-AU-K9 L-WBXMTSVR1-ADDON WBXMTSVR1-USR

License SKUs for Cisco WebEx Meetings Server

Price (USD) $0 $0 $0 $0 $0 $230 Description Webex Meeting Server 1.x Software Kit - Standard Delivery Webex Meeting Server 1.x Software Kit - Electronic Delivery Webex Meeting Server 1.x Software Kit - Standard Delivery (Export Unrestricted) Webex Meeting Server 1.x Software Kit - Electronic Delivery (Export Unrestricted) Webex Meeting Server 1.x - Addon Licenses WBX Meeting Server 1.x - Initial Licenses

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 31 of 34

Table 11.

ESW and UCSS Part Numbers and Prices for Cisco WebEx Meetings Server
WBXMTSVR1-USR UCSS-U-MTSVR-5-1 CON-SESW-WBXMTSVR1 CON-ESW-WBXMTSVR1 CON-CBSW-WBXMTSVR1 SP-ESW-WBXMTSVR1 CON-PSSW-WBXMTSVR1 Global Price List (in U.S. Dollars) $123 $16 $16 $16 $16 $21

Contracts/Products UCSS SESW ESW CBSW SPESW PSSW

Table 12.
SKU

UCSS SKUs for Cisco WebEx Meetings Server

Price (USD) $0 $0 $35 $60 $74 $123 $3 $6 $9 $12 $15 $18 $21 $24 $27 $30 $33 $35 $37 $39 $41 $43 $45 $47 $49 $51 $53 $55 $57 $60 $61 $62 Description UCSS for WebEx Meetings Server (Standard Delivery) UCSS for WebEx Meetings Server (Electronic Delivery) UCSS for Wbx Meeting Server - 1 year - 1 User UCSS for Wbx Meeting Server - 2 years - 1 User UCSS for Wbx Meeting Server - 3 years- 1 User UCSS for Wbx Meeting Server - 5 years - 1 User UCSS for Wbx Meeting Server - 1 month - 1 User UCSS for Wbx Meeting Server - 2 months - 1 User UCSS for Wbx Meeting Server - 3 months - 1 User UCSS for Wbx Meeting Server - 4 months - 1 User UCSS for Wbx Meeting Server - 5 months - 1 User UCSS for Wbx Meeting Server - 6 months - 1 User UCSS for Wbx Meeting Server - 7 months - 1 User UCSS for Wbx Meeting Server - 8 months - 1 User UCSS for Wbx Meeting Server - 9 months - 1 User UCSS for Wbx Meeting Server - 10 months - 1 User UCSS for Wbx Meeting Server - 11 months - 1 User UCSS for Wbx Meeting Server - 12 months - 1 User UCSS for Wbx Meeting Server - 13 months - 1 User UCSS for Wbx Meeting Server - 14 months - 1 User UCSS for Wbx Meeting Server - 15 months - 1 User UCSS for Wbx Meeting Server - 16 months - 1 User UCSS for Wbx Meeting Server - 17 months - 1 User UCSS for Wbx Meeting Server - 18 months - 1 User UCSS for Wbx Meeting Server - 19 months - 1 User UCSS for Wbx Meeting Server - 20 months - 1 User UCSS for Wbx Meeting Server - 21 months - 1 User UCSS for Wbx Meeting Server - 22 months - 1 User UCSS for Wbx Meeting Server - 23 months - 1 User UCSS for Wbx Meeting Server - 24 months - 1 User UCSS for Wbx Meeting Server - 25 months - 1 User UCSS for Wbx Meeting Server - 26 months - 1 User

UCSS-WBXMTSVR L-UCSS-WBXMTSVR UCSS-MTSVR-1-1 UCSS-MTSVR-2-1 UCSS-MTSVR-3-1 UCSS-MTSVR-5-1 UCSS-MTSVR-1M-1 UCSS-MTSVR-2M-1 UCSS-MTSVR-3M-1 UCSS-MTSVR-4M-1 UCSS-MTSVR-5M-1 UCSS-MTSVR-6M-1 UCSS-MTSVR-7M-1 UCSS-MTSVR-8M-1 UCSS-MTSVR-9M-1 UCSS-MTSVR-10M-1 UCSS-MTSVR-11M-1 UCSS-MTSVR-12M-1 UCSS-MTSVR-13M-1 UCSS-MTSVR-14M-1 UCSS-MTSVR-15M-1 UCSS-MTSVR-16M-1 UCSS-MTSVR-17M-1 UCSS-MTSVR-18M-1 UCSS-MTSVR-19M-1 UCSS-MTSVR-20M-1 UCSS-MTSVR-21M-1 UCSS-MTSVR-22M-1 UCSS-MTSVR-23M-1 UCSS-MTSVR-24M-1 UCSS-MTSVR-25M-1 UCSS-MTSVR-26M-1

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 32 of 34

SKU UCSS-MTSVR-27M-1 UCSS-MTSVR-28M-1 UCSS-MTSVR-29M-1 UCSS-MTSVR-30M-1 UCSS-MTSVR-31M-1 UCSS-MTSVR-32M-1 UCSS-MTSVR-33M-1 UCSS-MTSVR-34M-1 UCSS-MTSVR-35M-1 UCSS-MTSVR-36M-1 UCSS-MTSVR-37M-1 UCSS-MTSVR-38M-1 UCSS-MTSVR-39M-1 UCSS-MTSVR-40M-1 UCSS-MTSVR-41M-1 UCSS-MTSVR-42M-1 UCSS-MTSVR-43M-1 UCSS-MTSVR-44M-1 UCSS-MTSVR-45M-1 UCSS-MTSVR-46M-1 UCSS-MTSVR-47M-1 UCSS-MTSVR-48M-1 UCSS-MTSVR-49M-1 UCSS-MTSVR-50M-1 UCSS-MTSVR-51M-1 UCSS-MTSVR-52M-1 UCSS-MTSVR-53M-1 UCSS-MTSVR-54M-1 UCSS-MTSVR-55M-1 UCSS-MTSVR-56M-1 UCSS-MTSVR-57M-1 UCSS-MTSVR-58M-1 UCSS-MTSVR-59M-1 UCSS-MTSVR-60M-1

Price (USD) $63 $64 $65 $66 $67 $68 $69 $70 $71 $74 $76 $78 $80 $82 $84 $86 $88 $90 $92 $94 $96 $98 $100 $102 $104 $106 $108 $110 $112 $114 $116 $118 $120 $123

Description UCSS for Wbx Meeting Server - 27 months - 1 User UCSS for Wbx Meeting Server - 28 months - 1 User UCSS for Wbx Meeting Server - 29 months - 1 User UCSS for Wbx Meeting Server - 30 months - 1 User UCSS for Wbx Meeting Server - 31 months - 1 User UCSS for Wbx Meeting Server - 32 months - 1 User UCSS for Wbx Meeting Server - 33 months - 1 User UCSS for Wbx Meeting Server - 34 months - 1 User UCSS for Wbx Meeting Server - 35 months - 1 User UCSS for Wbx Meeting Server - 36 months - 1 User UCSS for Wbx Meeting Server - 37 months - 1 User UCSS for Wbx Meeting Server - 38 months - 1 User UCSS for Wbx Meeting Server - 39 months - 1 User UCSS for Wbx Meeting Server - 40 months - 1 User UCSS for Wbx Meeting Server - 41 months - 1 User UCSS for Wbx Meeting Server - 42 months - 1 User UCSS for Wbx Meeting Server - 43 months - 1 User UCSS for Wbx Meeting Server - 44 months - 1 User UCSS for Wbx Meeting Server - 45 months - 1 User UCSS for Wbx Meeting Server - 46 months - 1 User UCSS for Wbx Meeting Server - 47 months - 1 User UCSS for Wbx Meeting Server - 48 months - 1 User UCSS for Wbx Meeting Server - 49 months - 1 User UCSS for Wbx Meeting Server - 50 months - 1 User UCSS for Wbx Meeting Server - 51 months - 1 User UCSS for Wbx Meeting Server - 52 months - 1 User UCSS for Wbx Meeting Server - 53 months - 1 User UCSS for Wbx Meeting Server - 54 months - 1 User UCSS for Wbx Meeting Server - 55 months - 1 User UCSS for Wbx Meeting Server - 56 months - 1 User UCSS for Wbx Meeting Server - 57 months - 1 User UCSS for Wbx Meeting Server - 58 months - 1 User UCSS for Wbx Meeting Server - 59 months - 1 User UCSS for Wbx Meeting Server - 60 months - 1 User

Appendix D: Placing an Order (Electronic Software Delivery Guidance)

It is highly recommended that you use the eDelivery Download Manager (DLM) to ensure a successful download of the WebEx Meetings Server software. DLM is a computer program that performs the task of downloading standalone files from the Internet to your local computer. DLM provides a means to recover from errors without losing the work already completed and allows you to resume the download process if it is interrupted. DLM allows you to monitor, pause and resume, or cancel software downloads. The ability to resume file transfers is especially helpful for customers that download large files or experience unreliable Internet connections. You will be able to view the details of the image being downloaded in the Current Download section.

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 33 of 34

The Download Status section shows the status for all the images being downloaded. Any images that are not downloaded continue to remain in the Download Cart. DLM can help if you are having trouble connecting or completing a download, or if you wish to queue up several files for unattended downloading. The requirements for DLM include:

Browser:

Internet Explorer 6, 7, 8, 9 Firefox 2 and 3.0+ Google Chrome (tested up to 1.0)

Operating System:

Windows XP 64-bit (SP2 and SP3) Windows 7

To learn more about DLM and other download options see the eDelivery FAQ: http://www.cisco.com/web/partners/downloads/765/tools/edelivery/FAQ.pdf.

For More Information

For more information on Cisco WebEx Meetings Server go to http://www.cisco.com/en/US/partner/products/ps12732/index.html.

Printed in USA

C07-719906-01

02/13

2012-2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential Information.

Page 34 of 34