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COM (BANKING & INSURANCE) 2012-2013 Submitted to university of Mumbai in part fulfillment to requirements for the Award of the Degree of b.com( Banking & Insurance) SUBMITTED BY MAHESH JAGADALE ROLL NO 12 SYDENHAM COLLEGE OF COMMERCE AND ECONOMICS, CHURCHGATE, MUMBAI - 400020
DECLARATION
I, MAHESH JAGADALE Student of B.Com (Banking & Insurance) Semester VI -20122013) declare that I have completed the project on INSURANCE AS A CAREER Whenever the data/information have been taken from any book or other sources the same has been mentioned in the Bibliography.
(MAHESH JAGADALE)
ACKNOWLEDGEMENT
I express my sincerest gratitude and thanks to PROF.SMT. SMITA KUNTAY (BBI HOD) for whose kindness he advising me during whole time of my research report. Under his brilliant untiring guidance I could complete the research report being undertaken on the INSURANCE AS A CAREER successfully in time. His meticulous attention and invaluable suggestions have helped me in simplifying the problem involved in the work.
I would like to thank my family members, my colleagues and other staff of BBI Office who provided me the required help when I need.
EXCUTIVE SUMMARY
I have great pleasure in presenting this project of I have made a sincere effort to make this project informative and I am sure it would help in understanding the concept of INSURANCE AS A CAREER in a better way. I am very thankful to Professor SMT. SMITA KUNTAY madam for his responses and suggestions which have necessitated for successful project.
MUMBAI
INDEX
SR. NO. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 CONTENTS INTRODUCTION RANGE OF JOBS COURCES OCCUPATIONAL CAREER IN INSURANCE OPPORTUNITIES SALARY AND PROSPECTS TYPICAL TASKS FACT AND TRENDS SKILLS AND ATTRIBUTES REMUNERATION GATEWAY TO CAREER IN INSURANCE CONCLUSION SUGGESTION BIBLOGRAPHY PAGE NO. 6 8 12 16 17 19 20 21 23 23 24 26 27 28
INTRODUCTION
Today, many of the best jobs in finance are nowhere near Wall Street; theyre in the insurance business; 2.5 million Americans work in this trillion -dollar industry. Because population continues to rise, as does individual wealth, the need for insurance will continue to grow. Working in insurance means assisting companies and individuals in guarding themselves against loss.
Risk management is an integral part of the work. Those in the insurance business can expect stimulating, lucrative environment. As an insurance professional, you will guide customers in identifying the type, and level of insurance necessary, and help them purchase the correct policy. Positions in the insurance agency include sales representative, underwriter, customer service representative, asset manager, or actuary. Despite the used car salesman image that insurance agents are sometimes pegged with, the agents of today focus more than ever on the assisting customers in their time of need.
There are a wide range of careers in insurance, from insurance agent careers to insurance adjuster careers, plus careers in insurance sales, insurance broker careers, life insurance sales careers, etc. In this article we look at this careers, plus a whole raft of further potential careers. As well as different job titles there are also a number of different sectors for you to consider from life insurance careers and careers in medical insurance to pet insurance careers, plus specialist careers in risk management insurance, state farm insurance careers and farmer insurance careers.
Range of jobs
Following are examples of some of these positions, along with a brief job description of each: Underwriter - An Underwriter assesses the extent of a risk in a proposal, and decides how much of the risk should be accepted and on what terms. This can often involve a certain amount of technical knowledge, for example, if insuring a ship. Underwriters work for Lloyds of London, the International Underwriting Association of London (IUA), or for an insurance company. The environment of each is quite different so consider each carefully. An underwriter would study risk reports, look at health and safety procedures and consider reinsurance to spread the risk taken on. An enquiring mind, attention to detail, decision-making skills, initiative, sound judgment and excellent communication skills are all vital. Getting business often depends on personal contacts and reputation. Working to tight deadlines in small teams and in an increasingly international environment are characteristics of the role. A background in law, economics, business studies, science or engineering is particularly useful. Some specialist areas value biological or medical knowledge. Insurance Sales - Insurance Sales staff focus on advising clients on the most appropriate product to satisfy their needs. The ability to absorb and communicate technical insurance product information to lay people must be achieved in a balanced way. Building and fostering relationships with both personal and commercial clients is key to this role. Excellent interpersonal and influencing skills are essential.
Insurance Brokers - Insurance Brokers act as intermediaries between those seeking insurance and those accepting the risks involved, and are independent of insurance companies. They have to liaise with individuals for personal insurance issues or with corporate clients for bigger insurance risks. Brokers can specialize in particular areas of insurance and will register to act. Lloyds brokers are the only brokers allowed to operate at Lloyds insurance market. Work involves generating business, placing risks, handling claims and providing technical back up. Some of these areas of work can be subdivided further, with some staff concentrating on client liaison and others on liaising with underwriters etc. Technical understanding of products and the ability to build close relationships with clients are important here. Your work may take you wherever your clients are, so negotiations can be anywhere in the world. Risk Analysts - Risk Analysts analyze and evaluate potential areas of risk, which impact on the assets or earning capacity of an organization. They work in a range of sectors and not just insurance. Within insurance they will conduct research, apply statistical methods and use mathematical models to analyze risk and make recommendations on controlling and reducing risk. This involves reviewing legal documentation and presenting ideas via presentations, reports and meetings. Skills for this role are strongly analytical and numerate, but interpersonal skills are still important. A good understanding of insurance, the insurance market, commerce in general and issues relating to risk is vital, but is generally developed on the job. Many study postgraduate courses in risk management before applying.
Claims Inspectors - . Claims Inspectors must decide whether an investigation is required once an insurance claim has been submitted. These decisions have to be based on an analysis of the situation and sound judgment; in addition good communication is needed to keep the customer informed about action to be taken. Often claims inspectors will focus on the less complex claims and pass claims requiring an independent view on to a Loss Adjuster, who is employed by the insurance company concerned (see below), though this is not always the case. Many years of experience in claims are expected before it is possible to move into the position of Claims Inspector. Loss Adjuster - The Loss Adjuster is a specialist claims inspector and requires similar skills. These include: information gathering, interviewing customers and people involved in the events or activity surrounding the claim, producing reports (which can be quite technical and include site layouts), health and safety restrictions, etc. A technical, thorough, detailed and analytical mind is required along with the diplomacy required to handle often distraught customers. Trust and integrity are also important qualities, as are powers of observation and a detective approach. Investment Fund Managers - Investment Fund Managers have to oversee, and make decisions relating to, the investment of premiums received from clients. The performance of those funds must hit targets that at least cover the life policy bonuses and offset any underwriting losses, so the role is an important one for insurance companies. High caliber graduates are sought for these positions and, although a sound level of numeracy is important for all insurance positions, it is particularly important here. Analytical skills, sound judgment and good
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interpersonal skills are also vital. For many of these roles language and IT skills are valued. Re-insurance - is more an area of insurance than a job title and involves insurance companies gaining insurance to cover their own risks. Re-insurance is a broad field embracing many of the disciplines in the wider insurance industry, listed above. It is distinguished by the sheer scale of risks and the international nature of the companies involved. After general training you will enjoy opportunities to specialize in one aspect of re-insurance, such as broking or to focus on an economic region or industry sector such as marine or aviation. Re-insurance companies are typically large organizations and many offer structured graduate entry programmes that provide broad experience before you begin to specialize. You are also likely to be encouraged to pursue CII qualifications and accreditation and in many cases Lloyd's qualifications as well. Insurance Adjusters, Examiners and Investigators: Decide whether claims are covered by the customer's policy, confirm payment and , when necessary, investigate the circumstances surrounding a claim. Claims adjusters work for property and liability insurance carriers or for independent adjusting firms. They plan and schedule the work required to process claims, which includes interviewing the claimant and witnesses, consulting police and hospital records, and inspecting property damage to determine the extent of the insurance company's liability. Claims examiners investigate questionable claims, or those exceeding a designated amount. In life and health insurance carriers, they are the counterparts of the claims adjusters.
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Higher Level Positions Executive, managerial or administrative jobs account for about three in 10 insurance workers. Here are some typical positions: Sales Managers Sell insurance products work with clients and supervise staff. Other managers who work in home offices are in charge of departments, such as actuarial calculations, policy issuance, accounting and investments. These people constitute the majority of managers in carriers' local sales offices and in the agents and brokers segment. Risk Managers Assess various risks faced by insurance companies. Sales Staff Sell policies to individuals and businesses. About 15 percent of wage and salary employees are sales staff. Insurance sales workers include insurance agents and brokers, also known as producers. Insurance sales workers can be further classified into three categories: Exclusive Agents (sometimes called Captive Agents)Independent Agents Brokers As you can see, the insurance industry offers quite a variety of career options. But if you don't find the right fit for your skills, you may want to explore the many options in the investment sector.
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Actuaries: Graduates with 55% marks in Mathematics/ Statistics/ Econometrics/ Computer science or MBA in finance, CA, CWA, MCA are eligible to join for actuary training. Training in this field can be pursued from the Actuarial Society of India (ASI), Mumbai or The Institute And Faculty of Actuaries, London, UK. To work as an Actuary, one has to pass an entrance exam conducted by these institutes twice a year, in May-June and October-November. The post of Assistants, Typists, Machine Operators, Stenographer, Telephone Operators, Clerks etc. are open to graduates and school-leavers and the age limit is between 18 to 25 years. The candidates applying have to go through a written test and interview. The eligibility criterion for recruitment to both the LIC and GIC is the same. Those who have passed the Licentiate Examination of the Insurance Institute of India, will get preference in LIC and GIC recruitments
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Insurance Courses
WANT TO make a career in the Insurance Industry? There is no one specific way to start off. An aspirant must decide what he/she wants to do at the entry level work in operations, underwriting, actuarial, training departments or sell insurance. For fresh graduates with a flair for communication and selling ideas and therefore policies to people, private insurance firms are waiting. Much of the training will come from the firm itself, though a host of professional courses can be taken alongside. For several everyday functions too, fresh graduates are hired. They may fill positions in accounting, data entry, logistics support and do jobs such as calling up customers to get their correct addresses and filling up various forms. For those keen on becoming underwriters, at least a year of post-graduate study could swing that job interview. Many institutes offer post-graduate courses in insurance and finance. A handful are respected for their academic excellence and getting a degree from one of them could well be worth it.
one of the highest qualification in Insurance and they encourage their employees to appear for the Institutes examinations. Public Sector Insurance Companies offer cash incentives to their employees who pass the institute examination.
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Even Indian IT firms looking for talented people with some "domain experience" in life insurance business consider hiring FLMI-qualified candidates. FLMI is open to individual candidates too, but will cost almost double. Also, while those nominated by an insurance firm get to take online tests at their convenience, independent candidates will have to take "paper tests" conducted twice a year at various centers. Independent candidates will also have to wait awhile for their results, whereas the online test takers get to know the results within minutes of completing the tests.
Life Office Management Association, U.S.A. grants 3 exemptions in their FLMI designation to the Fellows (Life) of Insurance Institute of India. LOMA also has a website, www.loma.org.
b. Chartered Insurance Institute (C.I.I), UK As the premier professional body for the financial services profession, the CII promotes higher standards of integrity, technical competence and business capability. With over 90,000 members in more than 150 countries, the CII is the worlds l argest professional body dedicated to this sector. Success in CII qualifications is universally recognized as evidence of knowledge and understanding. Membership of the CII signals a desire to develop broad professional capability and subscribe to the standards associated with professional status. The CII works with businesses to develop bespoke, companywide solutions that ensure competitive advantage by enhancing employees technical and professional competence. Individually, CIIs members are able to drive their personal development and maintain their professional standing through an unrivalled range of learning services and by adhering to the CIIs Code of Ethics & Conduct. CII members are employed with world-class insurance and financial services firms including: Allianz, Accenture, AIG, Aon, AXA Insurance, ACE Insurance, Brit Insurance, Lloyds of London, Lloyds TSB, Marsh, McKinsey, Munich Re, New York Life, Sun Life, AVIVA, ING, Cardiff, HSBC, Deloitte, Goldman Sachs, PwC, Heath Lambert Group, Swiss Re, Munich Re, Prudential, RSA, Hiscox, Willis Re, Jardine Lloyd Thompson, Wilson Re (P&I) Ltd, and many more.
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Insurance policy processing clerks. General office clerks. Insurance claims clerks. Office and administrative support supervisors and managers. Secretaries. Adjustment clerks. Bookkeeping, accounting, and auditing clerks. Receptionists and information clerks. File clerks. Word processors and typists. Data entry keyers.
Executive, administrative, and managerial occupations comprise most of the remaining percentage, including:
Insurance adjusters, examiners, and investigators. General managers and top executives. Insurance underwriters. Claims examiners, property and casualty insurance. Accountants and auditors. Financial managers.
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Engineering graduates
They can work as surveyors and loss assessors, in the general insurance field. In life insurance, they can work in the actuarial field provided they possess actuarial qualifications. Nowadays, many engineers are working in the investment & funds management department as analysts.
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Preparing reports and records. Identifying possible new clients. Helping policyholders submit claims, if they have suffered a loss. Offering and/or providing other financial services.
Underwriters are usually based in the insurance companys head or main office.
Some of those working in property and casualty can be based in regional offices. Underwriters assess known risks by:
Analyzing data held on software applications. Studying consultants reports. Requesting and analyzing medical reports. Assessing reports from actuaries.
An increasing number of employees are spending time working by phone in Call centers, undertaking the following tasks:
Answering questions. Providing information. Entering data to produce quotations and estimates. Taking claims information. Answering medical questions.
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are, for the time being, merely rumors. So far, no investors have stepped forward to support the limited number of catastrophe bonds that do exist.
Do you IT?
In todays market of rules and regulations, insurance companies rely on complex information systems to keep track of customer and policy information. It is not difficult for IT professionals to find work in the insurance agency, particularly because of the increased number of automated policy payments made through payroll deduction.
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Insurance Remuneration
Agents get about 25 to 32 percent of the premium amount in the first year of the policy. In the second and third year they get about 7.5 percent and in fourth and fifth year they get about 5 percent of the premium. After about four years of good performance, an agent may also be entitled to office facilities, car, computer, telephone, maintenance, housing loan etc. Moreover, for an actuary, sky is the limit as this is one of the most rewarding jobs in the insurance sector. Here, entry level salary is expected to be somewhere around Rs. 8 lakh per annum .For the underwriters it is around Rs. 6 lakh per annum. Actuaries are one of the most highly paid people in the insurance sector and the entry level salary is expected to be somewhere around Rs. 8 lakh per annum and with a few years experience they could earn a seven figure salary per annum, especially in the private sector. For the underwriters it is around Rs. 6 lakh per annum.
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On-campus presence
Our multi-pronged approach includes telling the property & casualty industry story at both general and subject-specific career fairs (business students, for example), giving insurance presentations, sponsoring student events and participating in commerce society and business department activities.
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Other opportunities
Career Connections is committed to expanding our message to reach as many youth and career seekers as possible. With our extensive network across the country, we can facilitate the opportunities for co-ops or internships, workplace tours, mock interview sessions, employer presence on campus and much more.
Coming soon
More events, activities, advertising and public relations initiatives targeted at reaching our expanded audiences, including career changers and new Canadians. To receive regular updates on Career Connections initiatives, please e-mail your contact information to cconnections@insuranceinstitute.ca and join our network.
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Conclusion
There are a wide range of careers in insurance, from insurance agent careers to insurance adjuster careers, plus careers in insurance sales, insurance broker careers, life insurance sales careers, etc. In this article we look at this career, plus a whole raft of further potential careers.
As well as different job titles there are also a number of different sectors for you to consider from life insurance careers and careers in medical insurance to pet insurance careers, plus specialist careers in risk management insurance, state farm insurance careers and farmer insurance careers.
More than 80% of Indian dont own any kind of insurance policy compared with only 20% in the developed world. The prime reason for this was the absence of any services in the insurance industry with only Life Insurance Corporation of India or LIC, India being a sole player for a long time. But with the entry of a number of private players all this is set to change and we are seeing exceptional growth rate in the industry. This in turn generates a huge number of career and job opportunities in insurance industry.
Insurance signifies an agreement of being covered or protected against any kind of danger of life or to any of the assets possessed by humans. I todays world, insurance is a financial agreement that binds two parties to certain obligations which is known as Policy. This policy can be used to cover certain eventualities e.g. fire, theft, motor accident, etc
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Suggestions:
1. Check the websites of the best Insurance companies for the job openings and apply for the same.
2. Develop an excellent friend and contact circle to avail their reference in future for negotiating in Insurance deals.
3. Read necessary books on selling skills, business etiquette and business communication.
4. Upgrade yourself with latest world Insurance scenario and new strategies that arena being introduced.
5. Update yourself with the various laws and regulations such as IRDA act and the following amendments that may be applicable to Insurance policies.
stock exchange status so that you can plan your selling and negotiating accordingly.
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Bibliography
REFERENCES BOOK: INNOVATION IN BANKING AND INSURANCE WRITTEN BY ROMEO S. MASCAREHAS
Webliography
http://career.webindia123.com/ http://managementhelp.org
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