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UNDER THE
URBAN PLANNING & DESIGN POLICY URBAN PLANNING PRACTICE URBAN DESIGN PRACTICE
CITY-SYSTEMS FRAMEWORK
Transparency, Accountability and Participation Empowered and Legitimate Political Representation
BALA JANAAGRAHA PUBLIC RECORD OF OPERATIONS AND FINANCE (PROOF) COMMUNITY POLICING ICHANGEMYCITY.COM IPAIDABRIBE.COM
JAAGTE RAHO!
CITY-SYSTEMS FRAMEWORK
Transparency, Accountability and Participation Empowered and Legitimate Political Representation
BALA JANAAGRAHA PUBLIC RECORD OF OPERATIONS AND FINANCE (PROOF) COMMUNITY POLICING ICHANGEMYCITY.COM IPAIDABRIBE.COM
JAAGTE RAHO!
CITY-SYSTEMS FRAMEWORK
Transparency, Accountability and Participation Empowered and Legitimate Political Representation
URBAN
Q4
ACHIEVEMENTS
NUSPD Guidelines endorsed by Planning Commission.
JanaUSP has submitted the Draft National Urban Spatial Planning and Development (NUSPD) Guidelines to the Ministry of Urban Development (MoUD). The guidelines focus on improving the urban quality of life through developing robust spatial development plans. Since submission, the Ministry of Urban Development has initiated NUSPD which has subsequently been endorsed by the Planning Commission as a central piece of the reforms under JNNURM II. It is anticipated that all cities participating in JNNURM II will be required to prepare and submit Spatial Development Plans for the urban region, for the municipal area, and for the third level of plan based on the footprint of the ward, as detailed in NUSPD Guidelines. This fits with the Janaagraha and JanaUSP strategy of leveraging policy change to scale the impact of our initiatives. While JanaUSP cannot by itself produce spatial development plans for every town, city, and region in India, we can help steer Urban Planning Policies and achieve better master planning nationally through the acceptance and dissemination of the NUSPD framework.
2013-14
URBAN
PLANNING PRACTICE
Statement of Purpose
Developing spatial plans that anchor the long-term political, social, economic and environmental vision for a city and its region, and guide all public agencies towards delivering on that vision. Getting the planning right at three critical levels Regional, City, Ward will mean a higher quality of life for citizens from the broadest regional perspective, right down to the road outside their doorstep.
Q4
ACHIEVEMENTS
New Advisory role with Government of Orissa.
As part of the Janaagraha and JanaUSP collaboration with Tata Group and the Government of Orissa, Swati Ramanathan has accepted an advisory position for the State Government of Orissa. As author of the National Urban Spatial Planning and Development (NUSPD) Guidelines, Swati has accepted a position as Principle Advisor for Urban Planning to the Government of Orissa, in the formulation of the three levels of Spatial Development Plans (SDPs) based on the NUSPD guidelines. Bhuvaneshwar and Cuttack will be the cities of focus. This position will allow Swati to help shape the sustainable growth of the Bhubaneswar/Cuttack region in line the with the NUSPD framework. Formulating spatial development plans which respond to the needs of the region, are important at this critical juncture in the growth of these two cities. Well thought out master plans, which incorporate the perspective of Three Es (Environment, Economy, and Equity) will help the region avoid the ad-hoc, environmentally damaging and economically stifling expansion, which has been experienced in many of the more developed metros of India.
2013-14
URBAN
DESIGN PRACTICE
Statement of Purpose
Fixing Indias urban roads networks life blood of the city and chief pain point for citizens, while restoring pride in our civic spaces through urban rejuvenation projects.
Q4
ACHIEVEMENTS
Tender SURE Phase 01 Roads under construction
Three years after the completion of the pilot TenderSURE roads in Bangalore, Q4 2014 saw the commencement of construction on 7 roads in central Bangalore, in accordance with TenderSURE design standards. The emphasis of this Tender SURE Phase 01 project, is on cleaning up underground services, and providing uniform travel lanes within well divided right of ways. The appointed contractors are M/s NAPC and the approved BBMP budget for the project is an impressive Rs. 115 Cr (USD 20 million). This is the critical next step in demonstrating the power of the TenderSURE model. It will provide Bangaloreans with a world-class network of roads in the city centre, and will pave the way for TenderSURE Phase II (involving a further 4 roads and an urban rejuvenation project for Brigade Road). Jana Urban Space (JanaUSP) Foundation hopes that this project will lead to acceptance of TenderSURE design specification elsewhere, and will set a high standard for future urban road execution in the city, state, and nationally.
2013-14
Huskur Road
Q4
ACHIEVEMENTS
Mumbai Mile Partnership between Jana USP and Lodha Group
Lower Parel in Mumbai was once desolate with abandoned industrial estates, but with the advent of mill redevelopment projects it is fast growing into a vibrant urban neighbourhood with a mixed land-use and a variety of activity. At the heart of this transformation is Mumbai Mile, a new vision for a 1.9 KM stretch of Senapati Bapat Marg, stretching from Mahalakshmi Racecourse to Deepak Cinema Junction. The redesign of the Mile includes the redesign of the street, rejuvenation of the flyover under-spaces and the design of a 1 acre park. It is a partnership between JanaUSP and Lodha Group. In Q4, an analysis report was submitted by JanaUSP highlighting the issues, potentials, and challenges of the Mile. This was then translated into 3 conceptual design alternatives, presented to the stakeholders. Work on the schematic design will start as soon as one of the alternatives is finalized in Q1 2014. Mumbai Mile - Under Flyover space
2013-14
CITY-SYSTEMS FRAMEWORK
Transparency, Accountability and Participation Empowered and Legitimate Political Representation
URBAN
CAPACITY BUILDING
Statement of Purpose
Training better Bureaucrats/Administrators to strengthen local government in India, while ensuring Urban Local Bodies (ULBs) are adequately resources to meet the demands of Indias urbanisation. ULBs are the last mile connection between citizens and government, and they deliver the infrastructure and services that affect our daily quality of life as city residents. When this arm of government functions well, so do our cities.
Q4
ACHIEVEMENTS
UCB Launches the Destination Organisational Chart (DOC) initiative
In Q4, the Destination Organization Chart (DOC) initiative achieved its first milestone with completion of the Destination Organization Chart for the Bruhat Bengaluru Mahanagra Palike (BBMP). This was achieved in partnership with global human resource consultants AON Hewitt, through a process of in-depth interviews with BBMP officials, and analysis of existing structures and skill levels of the Municipality staff. The DOC initiative aims to strengthen Municipal governments by setting standards for staffing, specialisation, and resource adequacy. This is a critical driver of quality of life as Municipal bodies are the last mile of government responsible for delivering the infrastructure and services that directly impact our quality of life and city residents. A national level workshop conducted on February 26, 2014 in Delhi was attended by senior bureaucrats, urban researchers and experts, and the concept of DOC was well received. The BBMPs DOC prepared by Janaagraha and AON Hewitt was used as a prototype to deliberate on the role of DOCs towards staffing Indias Municipal Corporations and Municipalities with adequate number of appropriately qualified and skilled manpower.
2013-14
In another significant landmark, Dr Sameer Sharma, Principal Secretary, Urban Development, Government of Andhra Pradesh issued a Government Order prescribing that Janaagraha develop Destination Organisation Charts for the Greater Hyderabad Municipal Corporation. This will involve an intensive partnership involving needs assessment of staffing and skills in the GHMC, identification of staffing and skill gaps, developing benchmarks for skills and outlining modes to attain the same.
Q4
ACHIEVEMENTS
IAS Training attachment at Janaagraha
The 5th one-day attachment for 18 IAS Officer Trainees (2013) batch from the LBSNAA was held on 31st January, at the Janaagraha office. The sessions for the day covered topics such as Janaagrahas theory of change; Jana groups urban microfinance and urban affordable housing initiatives - Janalakshmi and Janaadhar; and Jana Urban Space Foundations road redesign initiative, Tender SURE (Specifications for Urban Road Execution). The objective of this event was to engage future administrative leadership in urban issues by providing them with a broad overview of the needs and challenges faced in the urban sector; the experience of dealing with government and the policy framework; the role of CSOs, political leadership and bureaucrats; and innovations and experiments in the field. The overall feedback was overwhelmingly positive with enthusiastic engagement by the participants in all the sessions, and an overall feedback score of 4.2 out of 5 received for the event.
2013-14
CITY-SYSTEMS FRAMEWORK
Transparency, Accountability and Participation Empowered and Legitimate Political Representation
JAAGTE RAHO!
Statement of Purpose
Empowering urban voters through clean voter lists, leading to higher turnout and higher quality elected representatives. The ability to vote is the most fundamental right a democratic state grants to its citizens, and it is critical to a countrys healthy functioning. Citizens must be able to elect political leaders that reflect their hopes and desires if we are to achieve a better quality of life in our cities and towns.
Q4
ACHIEVEMENTS
All Assembly Constituencies of Bangalore to have PURE lists 1,00,000 forms submitted to ERO
Volunteers manually inputted 20,000 voter forms to the electoral roll at the Janaagraha premises. It took a team of 50 field associates and 5000 Area Voter Mitras four months of hard work, but by the end of Q4, the PURE (Proper Urban Electoral) lists team managed to collect an incredible 1,00,000 voter forms in Bangalore and send them to the ERO for processing. In the upcoming Lok Sabha elections, this effort (unprecedented by an NGO in terms of scale) will enable approximately 90,000 new voters to cast the vote come mid April. This is a huge achievement towards empowered and legitimate democracy in Bangalore, and an example of how the PURE management process can work on the ground.
2013-14
Volunteers manually inputted 20,000 voter forms to the electoral roll at the Janaagraha premises.
Q4
ACHIEVEMENTS
2013-14
Media
Field Associate Praveen K helps citizens fill their voter registration forms at the voter registration camp in C V Raman Nagar
CITY-SYSTEMS FRAMEWORK
Transparency, Accountability and Participation Empowered and Legitimate Political Representation
BALA
JANAAGRAHA
Statement of Purpose
Building tomorrows active citizens through local level civic education.
Q4
ACHIEVEMENTS
First ever Bala Janaagraha National Level Civic Fest
The 7th of February saw 13 teams from 11 cities converge on Bangalore to participate in the first ever Bala Janaagraha National Level Civic Fest. This years theme was urban roads, and participating teams (selected from over 1500 entrants) took turns to present their outstanding projects. The eminent panel of judges, which included Dr.Bibhudutta Baral, Dr.H.R.Shantharajanna, and Mrs. Mala Ramadorai had a tough time picking the winners, but eventually Delhi Public School (Ludhiana), The Chanda Devi Saraf School (Nagpur), Little Flower Public School (Bangalore) were given first, second, and third prize for their excellent work. An exciting element of the fest was the inclusion of a Social Media Kiosk, where students were able to register, capture videos, post blogs, and tweet their opinions and experiences during the course of the programme. This is part of our efforts to make technology an integral part of the Bala Janaagraha programme. Going forward well continue to educate our students about using digital and online technologies more effectively. The National Level fest will be the critical culmination of each years programme in the years ahead. We believe that by recognizing students work and giving them a formal platform to present it, we can further instill a deep sense of civic pride in our most outstanding students. We hope this will encourage them to become responsible citizens and engaged custodians of our future cities.
2013-14
Q4
ACHIEVEMENTS
Tanvi Arey of Delhi Public School, Pune, conducted research and held rallies to implement waste segregation in her ward. To garner groundswell support for the endeavour she ran a signature campaign collecting around 150 signatures. Further, a 500 m long stretch of road was cleaned of garbage by her team. Her long-term aim is to increase awareness about waste segregation to achieve sustainable change. http://youtu.be/ZNc7uPe2i-U Ashwin Mathur, Varun Mathur, Yash Wani of Delhi Public School, Pune, have ideated the implementation of an energy saving street lighting system and speed breaker system. They were able to integrate technology with everyday solutions to create sustainable systems. http://youtu.be/ik2NSEhNkVw Vinay (Bala Janaagraha alumnus and long time Janaagraha volunteer) has to say, we think you might agree that they do!
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https://www.youtube.com/watch?v=g6gvQe7MTQQ
http://youtu.be/FtrwNcVms3o By celebrating our little Champions of Change, we hope to encourage them to go on to become future engaged citizens. If you listen to what
COMMUNITY
POLICING
Statement of Purpose
Improving the safety of our neighbourhoods through citizenled community policing, and bridging the gap between citizens and police through closer collaboration. Making our neighbourhoods safe and ensuring police are sensitive the needs of the community is key to creating a better quality of life for urban residents.
Q4
ACHIEVEMENTS
Spandana Centres: A public space for Community Policing
In Q4, the Government of Karnataka inaugurated a Spandana center at Malleshwaram Police station and provided the Janaagraha Community Policing Programme with a dedicated working space. The government intends to build a total of 7 Spandana centers in Bangalore - one in each Police division. From a strategic point of view, this is a big achievement for the Community Policing programme. These centers will be used as zonal hubs where the community can interface with Police and Area Suraksha Mitras (our volunteers) in future - helping bridge the gap between citizens and officers of the law. ters of FY 2013-14. The beat level awareness programmes help provide education regarding safety and security at the beat level. The community awarenessprrogrammes provide focused education on various issues such as women safety, human trafficking, Drug abuse etc.
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Honorable Home Minister, Sh KJ George, Ex DG and IGP Karnataka, Sh ST Ramesh, DG and IGP Karnataka, Sh Lalrokhuma Pachuau, Commissioner of Police Bangalore, Sh Raghavendra H Auradkar, Coordinator of Janaagraha, Maj Gen (Retd) K R Prasad, chatting at the inauguration of the Spandana Centre.
Activities
Q2 & Q3
Q4 (till date)
178
298
42
37
Sh Raghavendra H Auradkar, Commissioner of Policer, Bangalore speaks at the Spandana Center inauguration in Malleshwaram
Q4 also saw the programme forge associations with three new organisation (UNICEF, APSA & Nightingales Medical trust) to deliver Community Awareness Programmes in Bangalore. The table below captures the list of organisations with whom we already have associations, and those with whom we plan to be aligned in the coming months.
Q4
ACHIEVEMENTS
Organizations associated in Q2 & Q3 New organizations associated in Q4 Child Protection Unit, UNICEF Nightingales Medical trust Association for promoting Social action (APSA) In process of association Empowerment of Children & Human rights organization (ECHO) Justice & care Bangalore Oniyavara Seva Coota (BOSCO) Vimochana Sumangali Sevashrama Mahila Dhakshatha Samithi Women Voice Mahila Milana Vanitha Sahaya vani (VSV) Karnataka State Commission for Protection of Child Rights (KSCPCR) Karnataka State Com mission for Women (KSCW) District Legal Services Authority (DLSA) Centre for Addiction Medicine, Nimhans Child welfare Committee (CWC) Enfold Proactive Health Trust Child Rights Trust (CRT) Special Juvenile police unit (SJPU), North division
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A police sub inspector speaks at a Community Awareness Session on Women Safety, held in Ashok Nagar Police station
PROOF
Q4
ACHIEVEMENTS
In Q4, the PROOF team worked on improving its outreach by reaching out to more urban local bodies, exploring partnerships with civil society organisations and setting in place internal capacity for our work on budgetary allocations and quality of life. team met the Commissioner to understand his requirements and suggestions. An engagement with Janawani, a civil society organization based out of Pune is in the works. They intend to conduct a process similar to Ward Quality Score and Budget Briefs for the wards under the Pune Municipal Corporation. Camp, an annual unconference organised by the DataMeet Community. The projects and the data were viewed with much interest and hold the promise of future collaboration with other civil society organizations.
2013-14
Media
PROOF in Bangalore
1. As part of our continuing efforts to demystify the Bangalore city budgets, we will also be releasing the Budget Briefs 2014-15 of the Bruhat Bangalore Mahanagara Palike, in the coming quarter. 2. A new project- OpenWorks - has been initiated to catalyse engagement of citizens, elected representatives and administrators on civic works data. 3. A collaboration with students from Harvard LIDS (Law and International Development Society) has emerged to work on a comparative analysis of best practices and laws relating to financial transparency across three international and three Indian cities. 4. The PROOF team presented its work on Ward Quality Score, Budget Briefs and OpenWorks at the Bangalore Open Data
IPAB
Statement of Purpose
Using the voice of citizens to tackle retail corruption in government services. By making sure each and every Indian citizen can access government services they are legitimately entitled to without having to pay a bribe, we can restore dignity to citizens, repair faith in government, save citizens thousands of rupees over their lifetime, and fix an endemic problem that universally undermines quality of life.
Q4
ACHIEVEMENTS
Janaagraha launches the iBribe Hotline
The power of the iBribe hotline is that it dramatically increases accessibility for all citizens. At IPaidaBribe.com we do not want people who lack the right technology to be left out of the conversation. This is why we launched a suite of mobile applications last year. Even though smartphone adoption is ubiquitous, there are still many people who rely on basic phones, which lack internet connectivity. This hotline puts IpaidaBribe.com within their reach. serve as Software-as-a-Service (SaaS) solution for our partners. Over the years we have shared our expertise and domain knowledge with foreign partners to help them launch their own local ipaidabribe.com platforms. Due to the huge number of requests we have received, we have not been able to keep up with all the partner requests, and this has been exacerbated by some architectural limitations on our technology front. This is why the SaaS model is so important. The SaaS model is a way of delivering applications over the internet. Going forward, the IPaidaBribe.com platform will be made available to our partners as a web based software, which they can customize to their own requirements and launch as their own anti-corruption website. This model has further lowered the initial start-up costs and time-to-go-live, and enables us to manage updates and upgrades in an easier, more centralised manner.
2013-14
iBribe Hotline
080 88 88 77 66
In Q4, the IPaidaBribe.com team launched a 24 hour Bribe Hotline for citizens to report bribes on-the-go. Dubbed the iBribe Hotline, this easy to use IVR solution enables citizens to report instances of petty corruption over the phone. All one needs to do is dial 080 88 88 77 66, listen to the voice prompts (which clearly explain what needs to be done and even plays out an example bribe report) and report his/her bribe in the form of a voice message. The voice report in then transcribed and added on to the IPaidaBribe. com web portal. Within few weeks of launching the hotline, we have received overwhelming response with hundreds of people using the service to report bribe instances.
In Q4, the IPaidaBribe.com team developed a whole new platform which will not only power our web portal (ipaidabribe.com - India), but
Q4
ACHIEVEMENTS
Media
IPaidaBribe.com and Shankar Mahadevan!
2013-14
Watch Mujhse Hogi Shurvaat The song, the campaign, the movement!
ICMyC
I CHANGE MY CITY.COM Which of the 3 Ps do we use to create scale?
Platforms Online platform developed for Bangalore. Source code sharing will allow replication of ICMyC by Janaagraha in 2 other cities by end 2016. Partnerships Tie ups with local municipal bodies in Bangalore Bangalore Water and Sewerage Supply Board (BWSSB), Bangalore Electrical Supply Company (BESCOM, Bruhat Bengaluru Mahanagara Palike (BBMP), to provide nodal touch points with engaged citizens.
Statement of Purpose
Fostering the urban civic community - Allowing citizens to connect with one another, and with their civic agencies / local governments, to make a real a difference in their own neighbourhoods. When citizens are empowered to change their neighbourhoods through active participation, they become engaged stakeholders of a city, rather than passive bystanders. When governments are accessible to their constituencies, they become more transparent, accountable and deliver the quality of life citizens deserve.
Q4
ACHIEVEMENTS
2013-14
(SaaS) version of ICMyC for easy replication. To help with the whole process of ideation, designing, development and testing of the new platforms, we will be following Agile methodology. Agile development methodology provides opportunities to assess the direction of a project throughout the development lifecycle. We look forward to bringing the power of IChangeMyCity.com to new citizens in new states!
AN INITIATIVE BY JANAAGRAHA
in
MyCity.com connects citizens with one another and with their local governments/civic agencies to bring about change in their own neighbourhoods.
http://www.bangaloremirror.com/bangalore/ civic/City-stumbles-in-walkability-survey/articleshow/32156158.cms
SUPPORT PROGRAMMES
CITY-SYSTEMS FRAMEWORK
Transparen cy, Accountabi lity and Particip ation Empowered and Legitimate Political Representation
HRVM
HUMAN RESOURCE VOLUNTEER MANAGEMENT Statement of Purpose
Ensuring Janaagraha is the workplace of choice for professionals interested in contributing to urban change. Equipping the organisation with world-class staff, aligned to the organisations vision and passionate about civic change.
Q4
ACHIEVEMENTS
Recruiting
Q4 has seen the HRVM team on-board a Design head a position that has been a challenge for a fair number of months and also the head for the Urban Capacity Building program. The challenge to source our Volunteer Programme head remains. A leadership team of individuals with diverse backgrounds and competencies form our Manager group now, and hiring actuals stand at 80% as against a target of 85%. It has also been a quarter which focused on initiating year-end activities with respect to performance reviews. This activity is underway and would complete in the first month of the new fiscal. Manpower planning for the coming years plans across programs has been initiated and would guide the departments recruitment targets for the coming quarters.
2013-14
Operations
On the operations side the HR management system PeopleWorks has seen the integration of the Leave and Attendance module. The performance review module will be up and running in the coming quarter. The induction program for new employees has been streamlined and the result is a higher positive score from new employees on their on-boarding feedback.
52 VOLUNTEERS 8.3
Juby Thomas Design Head Madhavi Rajadhyaksha Urban Capacity Building Head
10
feedback score
P&D
PLANNING AND DEVELOPMENT Statement of Purpose
Attracting the financial support for Janaagraha to function as a not-for-profit based on a donation model. Positioning Janaagraha as Indias leading Urban Change organisation, and the logical choice for any donor wishing to make an impactful difference in that field. Building internal processes of planning and review that grow Janaagraha as an institution.
Q4
ACHIEVEMENTS
Donor Retention and Engagement
In the fourth quarter of this year, Jana Urban Space Foundation - Janaagrahas sister organization working in the realm of Urban Planning & Design, received grants from Infosys Technologies, Biocon, and Electronics City Industries Association (ELCIA). Janaagraha also received grants from existing donors such as Acacia Conservation Fund, Friedrich Naumann Foundation, and Bharat Petroleum. The grant from Google, for Janaagrahas IChangeMyCity.com platform winning the Google Impact Challenge 2013, was also received in this quarter.
2013-14
TECHNOLOGY
Which of the 3 Ps do we use to create scale?
As an enterprise support programme, Tech does not leverage any of the traditional Janaagraha 3Ps to scale impact and improve quality of life.
Statement of Purpose
Providing back-end support for Janaagrahas online platforms, and acting as custodians of the organisations in-house IT infrastructure.
Q4
ACHIEVEMENTS
Preparing IChangeMyCity.com and IPaidaBribe.com for scale
In Q4, the Development Team completed work on building the scalable IPaidaBribe.com Software as a Service (SaaS) platform. This platform will enable new partners to setup their replica IPaidaBribe.com sites, with minimum technical expertise and without incurring regular hosting and maintenance costs. These two constraints have in the past made it very difficult for our smaller IPaidaBribe partners to launch and sustain the sites. Similarly, in preparation for expansion into Bhubaneswar, Delhi, and Jaipur, the development team also started work on the new IChangeMyCity SaaS platform that will support multiple cities within a single Website. The Team was able to get the support of six developers and five Quality Assurance resources from Mindtree who provided their services pro-bono. We look forward to launching these sites over the next few years and expanding the number of citizens who are able to harness the power of IChangeMyCity.com and IPaidaBribe.com to make a difference.
2013-14
AN INITIATIVE BY JANAAGRAHA
APPLIED
RESEARCH PROGRAMME Statement of Purpose
Conducting world-class Applied Research on Urban Development in India, to help shape debates about improving urban quality of life. Providing horizontal support to inform, sharpen, and focus Janaagrahas programmes and targeted interventions.
Q4
ACHIEVEMENTS
Explaining Electoral Change in Urban and Rural India (EECURI Meeting)
In Q4, the Applied Research team hosted the second annual EECURI meeting in Bangalore on the 3rd and 4th of January. The annual EECURI network meeting aims to provide a space for the discussion of analyses relating to elections in urban and rural India. The topics of discussion at this years EECURI meeting focused on exploring key questions and analytical frameworks for understanding electoral politics in urban India. Participants presented on a wide range of topics including analyses on recent state elections, electoral accountability, urban electoral trends and a comparison between urban and rural electoral politics.
2013-14
A panel featuring Vishal Jain, Arun Maira, Anjali Bhardwaj & Ebony Bertorelli
Ebony Bertorelli speaks at a panel session with Dr. Ashutosh Varshney & Dr. Patrick Heller