MICHAEL KEMPPAINEN

Fountain Valley, California 92708 626.622.3394 m.johnkemp@yahoo.com

VICE PRESIDENT: OPERATIONS & SALES

Dynamic senior business leader with more than 20 years of experience at the forefront of sales and business development for major national and international companies. Demonstrated track record of building and leading top-performing sales programs with the processes and tools necessary to deliver a consistent brand message, seize market share, and gain a strong competitive position. Strong talent for determining key strategies to build value in client relationships and generate organic sales. Excellent team member capable of acting as coach and partner to mentor personnel into maximizing their performance and elevating their skills. Strategic Planning Operational Leadership Sales & Marketing Management Team Building & Leadership Business Management Branding Organizational Development Pricing Project & Program Management Staff Training & Development Process Optimization Customer Relationship Management Revenue Growth Territory Management Presentations & Public Speaking Market Capture Negotiation

PROFESSIONAL EXPERIENCE
PINKERTON GOVERNMENT SERVICES, Springfield, Virginia 2008-2013 $166 national provider of contract services for cleared security personnel in the aerospace defense sector. Vice President Led financial growth and business operations for a $56 million territory encompassing 7 branches in California, Washington, Nevada, and Arizona. Spearheaded operations for the International Launch Division, focused on security services for commercial launch facilities in several global and often classified locations. Handled client-specific and project-specific pricing, including for new organic sales. Key company spokespersons in all client interactions and relationship management for the Western region, as well as collaborating with the legal team to represent the company in all legal matters. Supervised 11 direct reports with dotted-line management over more than 600 team members. Selected Achievements: Delivered high-volume results in new organic sales, including the $5 million annual Aerojet sales and the $1 million annual Raytheon-Taiwan sale. Cut more than $2 million of annual operating expenses by centralizing and consolidating functions, renegotiating branch and area office leases, and transitioning away from some vendor functions. Established much-needed processes and standards for corporate reporting by collaborating with the HR director on creation of a viable HR handbook with contextual examples for team building and development. Strengthened emphasis on client deliverables and communications via a new CRM protocol. Recovered communication, trust, and collaboration with the infrastructure team. Fully overhauled team structures and operational / procedural protocols to introduce a stronger focus on business development, client retention, and operational compliance. INTERNATIONAL SERVICES, INC., Torrance, California 2007-2008 $100 million international contract security specialist for prime government contracts. Vice President, Marketing & Business Development Built the sales and marketing program from scratch, rising from nothing to a robust organization with a strong suite of branding tools, an excellent marketing strategy, and a clearly-structured sales process. Defined and implemented all procedures and proposal materials. Selected Achievements: Improved brand awareness in target markets by introducing a new sale and marketing program. Further strengthened the brand by creating a new brand platform and actionable tools, while bringing field operations into alignment with external brand promises. Developed and grew the team by recruiting talented sales associates. Gained a strong market foothold against national competitors to secure a strong place in California.

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MICHAEL KEMPPAINEN

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626.622.3394

m.johnkemp@yahoo.com

THE LENDING CONNECTION, Costa Mesa, California 2004-2007 Real estate lending mortgage banking company focused on new home loans and home refinancing. Sales Production Manager Supervised loan production, guiding daily activities on loan sales, presentation, and closure. Liaised with agents to price deals, qualify borrowers, and prepare loan applications for the escrow department. Contributed to borrower relationship management. Selected Achievements: Adapted to the needs of clients to match them to loan products and gain approval despite challenges in client history and financial situations. Built a top-performing team by collaborating with agents to promote personal accountability and retain employees with the highest engagement in company success. ALLIED SECURITY SERVICES, Los Angeles, California 2002-2004 $150 million security contracting firm with over 4,000 employees nationwide. Vice President & General Manager Directed operations, revenue growth, and sales strategy for a major region encompassing 3 branch offices and 5 direct reports with dotted line authority over more than 1,200 driving client relationship management, pricing, and organic sales. Handled client negotiations for both high-level and mid-level client accounts as company spokesperson and representative. Selected Achievements: Generated several new sales valued up to $4 million in annual billing apiece with clients such as Disney Studios, Auto Club of Southern California, St. Marys College, and Pacific Care. Took an instrumental role in boosting company revenues from $25.1 million to $38 million per year by coordinating a full overhaul of sales and operations. Designed a concept for significantly streamlining an overly complex reporting process requiring over 60 hours per month to process.

ADDITIONAL ROLES
CEO, Pedus Service USA: Drove growth initiatives, with authority over P&L for 4 divisions and success in launching a new brand initiative. Centralized 6 operating companies into 4 divisions. Cut $1 million in costs by closing down a business division. Vice President & General Manager, Barton Protective Services: Handled P&L for operations and market development, delivering $2.5 million in organic growth. Contributed to a $2.5 million acquisition that generated $6.3 million in annual cumulative revenue growth. Supervised 5 direct reports and 250 team members. Vice President, Mid-Pacific Region, ACSS / ABM Security Services: Founding manager establishing the security service division of American Commercial Security Services (ACSS) for ABM. Secured accounts such as Bank of America, Sony, Cisco, and Applied Materials. Built the business to $60 million, with 10-21% compound revenue growth for 10 consecutive years.

FORMAL EDUCATION
Bachelor of Arts in Business Administration MBA Candidate Golden Key National Honor Society Member San Jose State University San Jose, California Bachelor of Arts in Political Science California State University at Los Angeles

PROFESSIONAL DEVELOPMENT
Xerox PSS I, II & III Honor Graduate, USAF Applied School of Aerospace Science Chanute III Active Top Secret Clearance 8/2013 (PR)* PPO/QM Licenses for California & Nevada A complete list of attended sales, management, and marketing seminars is available on request.

PROFESSIONAL AFFILIATIONS
American Society for Industrial Security (ASIS) National Classification Management Society (NCMS)

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